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Rural carrier skills for your resume and career
15 rural carrier skills for your resume and career
1. Delivery Sequence
A delivery sequence is the procedure of mail delivery either online or offline.
- Sorted mail in delivery sequence for assigned routes and delivered mail to customers along prescribed routes on a daily schedule.
- Load packages in delivery sequence in vehicle and deliver the packages to customers along a prescribed route.
2. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Ensured timely and accurate delivery of mail * Provided excellent customer service * Maintained privacy and sanctity of mail
- Provided timely and quality customer service to enormous residential and commercial communities.
3. Mail Delivery
Mail delivery is the delivery of letters, papers, parcels, cards, goods, packages, etc. to be mailed or delivered by postal services to a person's home or other desired location.
- Collect associated charges and circumstances concerning mail delivery, including the condition of street letter and boxes.
- Sorted all mail for route in order to be delivered, substituted mail delivery as needed.
4. Mail Security
- Conducted special services and provided mail security at all times.
- Ensured seamless operational processes by maintaining high-volume product inventory and providing mail security.
5. Necessary Paperwork
- Sell stamps, money orders, collect associated charges, receipts, and necessary paperwork for accountable mail/packages.
- Complete necessary paperwork for accuracy of route and clientele.
6. Postal Service
A postal service is a service in which messages - letters, parcels, or packages - are sent by post to all recipients in the same country or abroad. The goal is to provide the nation with a universal, reliable, and affordable mail service.
- Pick up and delivers mail, packages and parcels to United States Postal Service customers located outside urban areas.
- Trained as a Rural Route Carrier in the preparation and delivery of United States Postal Service mail.
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COD is an acronym for Chemical Oxygen Demand and is a test carried out to determine the amount of oxygen required to oxidize the organic matter inherent in water. It's also the measure of the degree of oxidation that will occur during the reaction and the amount of organic matter present in the water sample.
- Deliver packages andAccountable mail; such as certified letters, insured pieces and COD items.
- Maintained daily accountable items such as COD's, registered and certified deliveries.
8. USPS
- Deliver mail to residences and business establishments along specified routes by driving personal vehicle approved by USPS.
- Improved efficiency and safety of the route taken to deliver mail in order to comply with USPS regulations
9. Address Changes
- Record address changes and redirect mail for those addresses.
- Complete forms that notify publishers of address changes.
10. Delivery Confirmations
- Delivered parcels, registered, certified, insured mail and delivery confirmations.
- Scan and obtain signatures for delivery confirmation packages and certified letters.
11. Business Establishments
- Deliver mail to residence and business establishments.
- Deliver mail to residences and business establishments along specified routes by walking and/or driving a postal assigned vehicle.
12. Mail Truck
- Organize and sort packages neatly in the mail truck for expedient delivery.
- Use scanner and operate mail trucks deliver packages.
13. Mail Routes
- Required to memorize and run multiple mail routes Sorted organized and delivered mail and packages
- Sorted, cased and delivered mail on rural and city mail routes.
14. Motor Vehicle
A motor vehicle is a mode of transportation such as a car, truck or bus.
- Maintain dependable operation of motor vehicle for daily trips of 100+ miles.
- Delivered mail on established route by motor vehicle and foot.
15. GPS
GPS stands from Global Positioning System. It is a navigation system comprising of satellites that helps in determining the location, velocity, and synchronize time data for different modes of travel like air, sea, or land.
- Map appropriate routes using both the GPS and standard maps, ensuring that the shortest and safest routes are determined.
- Map appropriate routes using GPS and standard maps.
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List of rural carrier skills to add to your resume

The most important skills for a rural carrier resume and required skills for a rural carrier to have include:
- Delivery Sequence
- Customer Service
- Mail Delivery
- Mail Security
- Necessary Paperwork
- Postal Service
- COD
- USPS
- Address Changes
- Delivery Confirmations
- Business Establishments
- Mail Truck
- Mail Routes
- Motor Vehicle
- GPS
- Delivery Route
- Scan Packages
- RCA
- Delivery Orders
- Customer Relations
- Memorization
- Sort Packages
- Delivery Vehicle
Updated January 8, 2025