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Carrier Relations Associate
Total Quality Logistics, Inc. 4.0
Rural letter carrier job in Cincinnati, OH
Country USA State Ohio City Cincinnati Descriptions & requirements About the role: As a Carrier Relations Associate, you will ensure timely and accurate processing of carrier feedback and payment issues. Using internal and external tools, you will validate feedback, create and communicate resolutions and escalate as needed. The role emphasizes issue resolution, carrier satisfaction, process improvement and support for carrier tools, all in line with internal and security protocols.
What's in it for you:
* Compensation starting at $18.50/hour
* Advancement opportunities within structured career paths
* Comprehensive benefits package
* Health, dental and vision coverage
* 401(k) with company match
* Perks including employee discounts, financial wellness planning, tuition reimbursement and more
* Certified Great Place to Work with 800+ lifetime workplace award wins
What you'll be doing:
* Receive, document and validate carrier feedback via phone, email and surveys
* Resolve payment disputes and delays by following established protocols
* Assist carriers with tracking and Carrier Dashboard access, including basic troubleshooting and security protocols
* Enter and approve shed locations for the sales floor using standard procedures
* Support cross-functional teams (Operational Sales, Cargo Security, Claims, SQA, etc.) in activities related to carrier feedback and relationships
* Review, research, and respond to carrier feedback, ensuring effective communication and resolution when applicable
* Escalate issues involving potential deviations from TQL policy or procedure
* Resolve sales floor issues in accordance with TQL policy
What you need:
* College degree or enrollment in post-secondary education program preferred
* At least 1 year of experience in the transportation industry preferred
* Strong customer service and relationship-building abilities
* Clear, effective communication and interpersonal skills
* Familiarity with TQL policies and procedures
* Ability to engage with diverse personalities with professionalism
* Strong organizational skills and attention to detail
* Capable of managing shifting priorities and working independently
* Ability to maintain confidentiality
* Ability to show a basic understanding of logistics and accounting terms
Where you'll be: 4289 Ivy Pointe Blvd, Cincinnati, OH 45245
Employment visa sponsorship is unavailable for this position. Applicants requiring employment visa sponsorship now or in the future (e.g., F-1 STEM OPT, H-1B, TN, J1 etc.) will not be considered.
About Us
Total Quality Logistics (TQL) is one of the largest freight brokerage firms in the nation. TQL connects customers with truckload freight that needs to be moved with quality carriers who have the capacity to move it.
As a company that operates 24/7/365, TQL manages work-life balance with sales support teams that assist with accounting, and after hours calls and specific needs. At TQL, the opportunities are endless which means that there is room for career advancement and the ability to write your own paycheck.
What's your worth? Our open and transparent communication from management creates a successful work environment and custom career path for our employees. TQL is an industry-leader in the logistics industry with unlimited potential. Be a part of something big.
Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
If you are unable to apply online due to a disability, contact recruiting at ******************
*
$18.5 hourly 9d ago
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Product Manager - RCA
Cotiviti 4.8
Remote rural letter carrier job
Cotiviti Healthcare is a leading provider of payment accuracy services to the most recognized companies in the healthcare and retail industries. We are seeking innovative thinkers and creative problem solvers who are interested in making a contribution to improving healthcare and want to be part of a team that is expanding rapidly and providing opportunities for career growth. If you want to make a difference and contribute to the improvement of healthcare payment integrity, consider an opportunity to join our team as a Product Manager.
This is a key role within that is responsible for the development, strategy, and performance of our Coordination of Benefit product line and plays a critical role in driving the success by defining its vision, strategy, and execution plan, and collaborating with cross-functional teams to bring it to life. Successful Product Managers possess a combination of technical expertise, analytical acumen, communication skills, leadership abilities, customer focus, strategic thinking, and collaboration skills. They play a critical role in driving the success of a product and delivering value to customers and stakeholders.
Responsibilities
Product Strategy: Developing and executing a comprehensive product strategy aligned with the company's overall goals and objectives. This involves conducting market research, analyzing customer needs and preferences, and identifying opportunities for product innovation and improvement.
Roadmap Planning: Creating and maintaining a product roadmap that outlines the short-term and long-term goals, milestones, and deliverables for the product. This roadmap serves as a guiding document for the product development team and other stakeholders.
Feature Prioritization: Collaborating with cross-functional teams, including engineering, design, marketing, and sales, to prioritize product features and enhancements based on customer feedback, market trends, and business priorities.
Requirements Gathering: Working closely with stakeholders to gather and document product requirements, ensuring that the product meets the needs of both internal and external users.
Project Management: Overseeing the entire product development lifecycle, from ideation to launch and beyond. This includes defining project timelines, managing resources, and coordinating efforts across different teams to ensure timely delivery of high-quality products.
Market Analysis: Monitoring market trends, competitor activities, and industry developments to identify new opportunities and potential threats to the product's success. Using this information to make informed decisions about the product's direction and positioning in the market.
Metrics Tracking: Establishing key performance indicators (KPIs) and metrics to measure the success of the product. Regularly tracking and analyzing these metrics to evaluate the product's performance and identify areas for improvement. Stakeholder Communication: Serving as the primary point of contact for all matters related to the product, both internally and externally. Communicating product updates, progress, and challenges to stakeholders and addressing any questions or concerns they may have.
Cross-functional Collaboration: Collaborating with various teams and departments within the organization, such as engineering, design, marketing, sales, and customer support, to ensure alignment and integration across all aspects of the product development and delivery process.
Continuous Improvement: Continuously seeking opportunities to enhance the product and improve its performance, usability, and overall user experience. This may involve gathering feedback from users conducting usability testing, and iterating on the product based on insights gained.
This is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties, and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and the requirements of the job change.
Qualifications
A bachelor's degree with a degree in business administration, marketing, computer science, engineering, or a related field.
Minimum 5 -7 years of experience as a product manager driving the product development strategy and lifecycle (iterating on product roadmap and prioritizing backlog).
Experience with Healthcare IT, claims processing and data analytics domains.
Knowledge of COB, including primary and secondary payer rules, and related regulatory guidelines (CMS, Medicaid, Medicare) strongly preferred.
Familiarity with claims adjudication, reimbursement methodologies and payer-provider dynamics.
Strong technical aptitude and familiarity with software development processes are often necessary for Product Managers, especially in technology-driven industries. Knowledge of agile development methodologies, software development life cycle (SDLC), and project management tools is highly beneficial.
Strong analytical skills to gather and interpret data, analyze market trends, and make informed decisions about product strategy and roadmap prioritization. Proficiency in data analysis tools and techniques is desirable.
Excellent written and verbal communication skills are essential for Product Managers to effectively communicate with cross-functional teams, stakeholders, and customers. This includes the ability to articulate complex ideas clearly and concisely, as well as strong presentation skills.
Individuals who can inspire and motivate cross-functional teams to work towards a common goal. They should be able to influence stakeholders, resolve conflicts, and drive decision-making processes effectively.
A deep understanding of customer needs, preferences, and pain points is crucial for Product Managers to develop products that meet customer expectations and deliver value. Experience with user research, customer interviews, and usability testing is beneficial.
Must collaborate effectively with cross-functional teams, including engineering, design, marketing, sales, and customer support, to ensure alignment and integration across all aspects of the product development and delivery process.
Mental Requirements:
Entrepreneurial Mindset: be comfortable taking calculated risks, experimenting with new ideas, and iterating on products based on feedback and market validation.
Strategic Thinking & Execution: ability to develop and execute a comprehensive product strategy aligned with the company's overall goals and objectives. They should be able to anticipate market trends and identify opportunities for product innovation and growth.
Stress Management: should have effective stress management techniques to stay calm under pressure and maintain productivity.
Adaptability: need to be adaptable and flexible, capable of adjusting plans and strategies in response to evolving circumstances while maintaining focus on project objectives.
Resilience: ability to bounce back from disappointments, learn from mistakes, and continue driving the product forward with determination and optimism.
Attention to Detail: must pay close attention to detail to ensure that all project requirements are met, deliverables are of high quality, and risks are adequately addressed.
Time Management: skilled at organizing their own time and the time of their team members to maximize efficiency and productivity.
Physical Requirements and Working Conditions:
Travel as assigned by Leadership (10 -15%).
Must be able to provide high-speed internet access/connectivity and office setup and maintenance.
Must be able to provide a dedicated, secure work area.
Remaining in a stationary position, often standing or sitting for prolonged periods.
Repeating motions that may include the wrists, hands, and/or fingers.
Moving (carrying, lifting, pushing, etc.) equipment weighing up to 10 lbs. for presentations set up, etc.
Exposure to moderate noise intensity is expected.
No adverse environmental conditions are expected.
Base compensation ranges from $118,000 to $155,000 per year. Specific offers are determined by various factors, such as experience, education, skills, certifications, and other business needs. This role is eligible for discretionary bonus consideration.
Cotiviti offers team members a competitive benefits package to address a wide range of personal and family needs, including medical, dental, vision, disability, and life insurance coverage, 401(k) savings plans, paid family leave, 9 paid holidays per year, and 17-27 days of Paid Time Off (PTO) per year, depending on specific level and length of service with Cotiviti. For information about our benefits package, please refer to our Careers page.
Date of posting: 1/8/2026
Applications are assessed on a rolling basis. We anticipate that the application window will close on 2/6/2026 but the application window may change depending on the volume of applications received or close immediately if a qualified candidate is selected.
#LI-Remote
#LI-KB1
#senior
$26k-50k yearly est. Auto-Apply 11d ago
Experienced Carrier Agents Wanted
PFQ Companies
Rural letter carrier job in Columbus, OH
Pioneer Transport, Falcon Transport and Quaker Transport, Inc. have been a successful player in the trucking industry since 1976. We have become known as the “go to” carriers for reliability, integrity, and OUR IMPECIBLE on-time pickup & delivery record. We're growing & looking for top notch Agents in the industry to partner with us!
Interchange agreements with all ship & rail lines Dispatching & scanning software provided.
Agent referral bonus program
MUST have experience!!
Occ Accident Insurance $175 per month | Health, dental, vision & life Ins. Available
$35 monthly fee for ELD provided by KEEPTRUCKIN.
$32 bobtail & Phys damage is $.0450%
Agent receives 85% of revenue.
100% of FSC goes to the Owner/Operator
Drivers pay settled weekly. EFS fuel Cards
Nationwide O/O and Driver Recruiting Support
Agents settled weekly after a 2 week hold back.
Quick driver approval | Quick Credit Approval
Sales Support.
Intermodal/flatbed/van/reefers/specialized.
MUST HAVE at least one year working in dispatch/operations for a carrier or as an agent
MUST HAVE EXPERIENCE!!!!
MUST HAVE O/O following
MUST HAVE BoB
$29k-52k yearly est. 60d+ ago
Salesforce RCA Architect
A 5.com 4.4
Remote rural letter carrier job
Description Salesforce RCA ArchitectA5 guides businesses through their Digital Transformation journey with a focus on Campaign-to-Revenue. As a leading solutions provider and systems implementer, we modernize business processes through our strategic methodology using industry-leading Salesforce platform and backend ERP integrations. We are one of the very few partners in the ecosystem invested in by Salesforce Ventures and are also proud to be part of the Salesforce partner advisory board. A5 has resources across North America, Europe, and India Come join a growing Salesforce Practice and work on fun projects with good people!Responsibilities:
Lead the implementation of Salesforce Revenue Cloud (RCA) providing both oversight and hands-on contributions to the design, development, and integration.
Serve as a trusted advisor to the customer, driving conversations to understand their business processes, prioritize information needs, and translate business requirements into system solutions.
Collaborate with internal team members to design a solution that meets requirements.
Act as liaison between customer and technical teams to communicate requirements for solution design, development, testing, and implementation.
Configure Salesforce Billing, Revenue, and Add-On products to meet approved designs.
Work with development team to perform testing of end-to-end solutions.
Make recommendations to improve efficiency through development and adoption of best practices and standardized procedures.
Provide technical leadership to teams, ensuring quality, scalability, and compliance.
Create training materials and conduct end-user training
Assist with project management, planning, and coordination of project activities.
Qualifications:
Must have hands-on experience implementing and/or configuring Salesforce RCA
Strong understanding of Salesforce product suite including Sales Cloud, Service Cloud, etc.
Demonstrated ability to lead business discussions with customers and architect solutions based on best practices
Deep understanding of billing processes, revenue recognition, invoice generation, taxation, and payment processing
Experience in requirements gathering, use case documentation, business analysis, systems design and integration, user interface design, and implementation
Experience in data analysis, conversion, migration, interfaces, and reports
Experience with system design, configuration, customization, integration, testing, and support
Exceptionally collaborative and adaptable when working with customers and various teams
Excellent written and verbal communication skills with the ability to communicate effectively with both technical and non-technical stakeholders
Strong analytical skills with the ability to troubleshoot complex systems issues
Excellent attention to detail
Experience working with enterprise level clients
Experience managing tasks on multiple projects simultaneously
$26k-52k yearly est. Auto-Apply 21h ago
Head of Carrier & Enterprise Partnerships (Remote)
Mode Mobile
Remote rural letter carrier job
Who We Are (Mode Mobile)
Mode Mobile is the creator of EarnOS, a transformational software that turns ordinary smartphones into "EarnPhones." This innovation empowers users globally to monetize everyday mobile activities such as streaming, gaming, shopping, etc. We enable users to profit from their data and attention rather than letting only tech giants benefit. Our inclusive approach sets us apart - converting users into earners and facilitating over $150M in earnings and savings while going a step further and turning earners into owners by awarding stock ownership in Mobile Mobile based on their usage. We have attracted over 40 million users across 170 countries.
Mode Mobile is proud to stand as the #1 Fastest-Growing North American Software Company recognized in Deloitte's 2023 Technology Fast 500 and ranked #2 across all sectors.
For additional insights, check out the information about our reward-based super app, Mode Earn App, which also powers the reward engine behind our proprietary smartphone, Mode Earn Phone.
Our Team and Culture Drive Our Success
Our team is the heart of our culture. We value innovation, collaboration, and curiosity, with a passion for getting things done. We strive to hire and cultivate the best team members and foster a culture of open communication and transparency. We are driven and hard-working but also committed to having fun along the way. We allow OKRs to guide us, assume positive intent, sometimes agree to disagree and commit, honor our commitments, seek to accomplish more with less, and encourage everyone to speak up as our team owns our company's success.
You can read more about our team and how we work here.
The Opportunity
Mode Mobile is hiring a senior, battle-tested dealmaker to unlock revenue from U.S. carriers, OEMs, and enterprises at scale.
This role is for someone who already knows the carrier org charts, already has people who pick up their calls, and has personally closed meaningful carrier or OEM deals. If you've built your career inside the telco ecosystem and want real ownership, real upside, and a direct line to the CEO, this role is for you.
We are not looking for someone to “learn the space.” We are looking for someone to weaponize existing relationships and turn them into revenue fast.
What You'll Own
Carrier & OEM Revenue - End to End
Personally drive and close strategic deals with U.S. mobile carriers, OEMs, and enterprise partners
Convert existing relationships into distribution, pre-load, monetization, and long-term strategic partnerships
Own the full lifecycle: intro → pitch → negotiation → close → expansion
Big Deals. Real Impact.
Structure complex, high-stakes commercial agreements (rev share, OEM, platform distribution, enterprise)
Navigate carrier politics, procurement, legal, and exec stakeholders without slowing momentum
Bring carrier insight directly into product and monetization decisions
Be the Face of Mode to Carriers
Represent Mode Mobile at the highest levels with carrier and OEM executives
Build credibility fast and position Mode as a must-have strategic partner
Act as an internal truth-teller on what carriers will and won't buy
Zero-Bureaucracy Execution
Work directly with the CEO and the exec team
No layers. No hand-offs. No red tape.
You own the number and the strategy to hit it
Who This Role Is For
You might be a fit if:
You've led carrier or OEM partnerships or a similar telco-adjacent platform
You already have deep relationships at U.S. carriers (AT&T, Verizon, T-Mobile, MVNOs, OEMs)
You've closed complex, multi-million-dollar deals, not just supported them
You're comfortable selling vision, platform value, and long-term strategic upside
You want ownership, autonomy, and upside, not committee approvals
This is not a role for:
Career sales managers without direct carrier relationships
Anyone who needs enablement, scripts, or guardrails to sell
What Success Looks Like (First 3-12 Months)
Multiple signed carrier, OEM, or enterprise partnerships generating real revenue
Mode Mobile embedded into carrier distribution or monetization workflows
Clear, repeatable carrier GTM motion
A pipeline that compounds quarter over quarter
Why This Role Is Different
Direct CEO access and decision-making authority
A real product and monetization engine behind the pitch
Massive whitespace in carrier and OEM distribution
Alignment with Our Core Values:
Accountable: You take ownership of your responsibilities, demonstrating trustworthiness and self-discipline. You are consistent in your work, transparent in your actions, and communicate effectively. You follow through on commitments and strive for continuous improvement.
Action-driven: Identify what is most important, agree on scope, execute in a timely manner, and drive the greatest impact. You take initiative, roll up your sleeves, and get things done.
Caring: You genuinely care about yourself and others, our business and craft, our mission and vision, and are passionate in heart and mind. You understand the importance of our team and strive to create a positive, supportive work environment.
Curious: You focus on the ‘why,' learn and expand your knowledge, explore new ideas, and generally make things better. You're a lifelong learner with a thirst for knowledge and a constant desire to improve.
Thorough: Your work is thoughtful, impactful, timely, accurate, and complete. You pay attention to detail, are meticulous, and ensure quality work and compliance.
We Believe in the Following Workplace Norms
Allow OKRs to Guide Us
Assume Positive Intent
Agree to Disagree & Commit
Set New Precedents
Accomplish More with Less
Hold Yourself & Others to High Standards
Speak Up
Be Resourceful
Follow the 80/20 Rule
What We Are Offering
We are a 100% remote-first, global company.
A competitive compensation package.
We offer generous perks & benefits to team members.
Participation in the Company's equity plan (for full-time team members).
We provide individual bonuses in accordance with our Company Bonus Program.
Work with energetic, passionate, and results-driven people.
Celebrate team members' personal and work milestones.
Remote social activities, including virtual coffee buddies.
Bonusly - We use Bonusly as a way to recognize and reward team members for their hard work and commitment.
Weekly Wednesday Get Stuff Done Days (No Meetings).
Open PTO, generous Company Holidays, and Wellness Days (for full-time team members).
If we just described you and your perfect role, we'd love to talk with you. We have a lot to accomplish this year and look forward to making headway and creating success together!
Mode Mobile does not accept/pay fees for unsolicited resumes from third-party agencies/vendors.
Our company is an Equal Employment Opportunity (EEO) employer. We are committed to providing a work environment free of discrimination and harassment. All employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. We celebrate diversity and strive to create an inclusive environment for all team members.
$31k-53k yearly est. Auto-Apply 7d ago
B2B Carrier Partnerships Leader
Gnw
Remote rural letter carrier job
About CareScout
Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system - and we are deeply committed to a sense of belonging for all, in all phases of life.
We're creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!
CareScout is a wholly owned subsidiary of Genworth Financial, Inc, a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging.
POSITION TITLE
B2B Carrier Partnerships Leader
POSITION LOCATION
Remote | New York, NY | Richmond, VA
YOUR ROLE
We are seeking a Carrier Partnerships Success Manager to drive and nurture Carrier relationships while ensuring a seamless partner experience. This role blends relationship management, business development, analytics, and client success, making it ideal for professionals experienced in Carrier Partnerships, Relationship Management, Life/LTC or P&C Insurance, or Client Success roles.
The ideal candidate will have a proven track record of managing carrier partnerships, ensuring partners have a smooth implementation process, and driving growth of products & services via cross-sell/up-sell and tactic expansion. Candidate will also have experience managing a small team of professionals, leveraging coaching and accountability with autonomy to support clients and team members.
What you will be doing
Carrier Relationship Management & Client Success
Serve as the primary point of contact for Carrier partners, ensuring a seamless experience from onboarding through ongoing relationship management.
Maintain and grow existing Carrier relationships (including USLI), optimizing engagement and product/service adoption
Build deep relationships with key client members to generate trust and shared goal mindset
Actively identify new opportunities for shared growth or client issue resolution, bringing insights from across carrier footprint or other verticals (Affinity, Government, DTC)
Identify cross-selling opportunities and support marketing efforts in co-creating partner campaigns; build strong understanding of CareScout products and services
Collaborate with product and engineering teams to address technical requirements for implementation and proper internal prioritization based on business case value.
Oversee standard reporting, issue resolution, and process improvements to enhance partner experience.
Develop KPIs and performance tracking metrics to assess and improve partner success.
Present insights and strategic recommendations to internal leadership and partner stakeholders. As appropriate provide corrective action support or exit partnerships that no longer provide value
Business Development
Lead Sales and Business Development teams in cultivating and securing new Carrier partnerships.
Lead partner onboarding and implementation, managing expectations around charge rates (if upfront or % of savings), reporting, marketing, and customer engagement.
Develop and maintain pricing grids for all products, working with finance to factor in economic return, as well as competitive intel and strategic decisions on client growth and retention
Leverage data and competitor/market insights to identify and refine prospect lists based on performance results and strategic plans
Establish and refine go-to-market strategies for launching and scaling Carrier partnerships.
Build wholesaler/stakeholder relationships with critical intermediaries (Reinsurers, TPAs, Industry alliances)
Proactively identify new partnership opportunities and assist in outreach and contract negotiations.
Identify and manage external marketing for CareScout via trade shows, conferences, presentations, podcasts, sponsorships, etc.
What you bring
10+ years of experience in Carrier Partnerships, Business Development, L&A/P&C Insurance, or Relationship Management
Strong analytical mindset, comfortable with data-driven reporting and optimization.
Strong understanding of Insurance industry, key terms and economic models, as well as customer marketing tactics
Experience managing teams and building talent through development, coaching, and autonomy
Excellent presentation, communication, and interpersonal skills to build strong relationships externally and internally
Project management skills with the ability to oversee multiple partnerships simultaneously.
Ability to travel occasionally (estimated 20-30% travel).
Employee Benefits & Well-Being
Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.
Competitive Compensation & Total Rewards Incentives
Comprehensive Healthcare Coverage
Multiple 401(k) Savings Plan Options
Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
Disability, Life, and Long Term Care Insurance
Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
Caregiver and Mental Health Support Services
$26k-51k yearly est. Auto-Apply 60d+ ago
Carrier Submissions Coordinator (Employee Health Insurance)
Simplyinsured
Remote rural letter carrier job
At SimplyInsured we are on a mission to eliminate fear in health insurance.
Health insurance is complicated, expensive, and really important - so it tends to create fear for most people; our goal is to reduce that fear as much as possible.
We specifically work with small business owners who have the enormous task of purchasing the right type of insurance for their employees and their families. With more than 20,000 customers and several major partnerships, including NetSuite, Toas,t and Square, we're growing quickly and disrupting this convoluted and confusing industry by making it more transparent and fully accessible to everyone. We got our start in the Y Combinator incubator and have been funded by top-tier investors, including Polaris Partners, Bessemer Venture Partners, New York Life Ventures, and AltaIR Capital.
Job Summary:
As a Client Operations Coordinator, you will work with our Client Onboarding team and our carriers to ensure all of SimplyInsured's customers are properly submitted and enrolled with their requested Insurance Carrier. This role will require you to work with various insurance carriers to resolve any eligibility concerns and ensure that, once approved, the Customer is correctly enrolled in their insurance plan(s).
What you'll do:
Assist the Client Onboarding team with submitting all required documentation and information to the Insurance Carriers
Work to resolve any eligibility concerns with the carrier
Ensure our customers are properly enrolled on the SimplyInsured platform
Utilize phone, text, and email to provide proactive outreach to Insurance carriers to help move our customers through the onboarding process more quickly
Partner with internal team members in revenue operations and support to ensure a smooth, high-satisfaction experience for customers
What you'll bring:
1-2 years of experience in an execution-based role (sales, operations, customer service)
Passion for helping people - especially when it comes to their health
Highly productive in completing a high volume of tasks
Fantastic organization skills
Familiarity with working with support ticketing and/or support CRM software tools
Excellent written and oral communication skills
What we offer:
“Take what you need” time off plan
100% Medical, Dental, and Vision Insurance coverage options for employees and dependents
FSA plan
401k
A values-based culture that invests in employee success
Compensation:
The base salary range for this position is $16.00 per hour plus a $500 target performance bonus per quarter.
We have a market-based compensation structure. The salary for this position may vary based on a candidate's experience, industry expertise, technical skills, and location. The range provided is just one component of total compensation including, but not limited to bonus eligibility based upon the achievement of performance objectives and company stock options.
Our Culture:
We value radical transparency, feedback, bias to action, growth, and an obligation to dissent. Every opinion is respected, we hold each other to extremely high standards, we're driven by the diversity in our backgrounds, and unified by 100% alignment on our mission.
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. We strongly encourage you to apply if you're interested; we'd love to learn how you can amplify our team with your unique experience!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-Remote
$26k-51k yearly est. Auto-Apply 26d ago
CARRIER REPRESENTATIVE
Warren Transport, Inc.
Remote rural letter carrier job
Job Description
The Carrier Representative is responsible for working with our network of trusted 3rd party carriers to haul our customer's freight. This includes but is not limited to negotiating rates, booking trucks on available loads, tracking load progress and communicating load updates with our sales and customer service teams. The ideal candidate would be self-motivated to exceed daily and monthly goals, possess strong negotiation skills, and possess strong phone, email and verbal communication skills as well as proficient in Microsoft Office/Outlook and Google Chrome.
*Please note: This position is an onsite role located in Waterloo, IA 50701, and does not offer remote/hybrid options.*
ESSENTIAL DUTIES & RESPONSIBILITIES
Negotiate rates with carriers, entering and recording all terms and conditions of shipment agreements
Attract and retain qualified carriers
Match shipments to carrier's specific needs and profile
Respond to carrier request for service and resolve load issues
Communicates with the sales and customer services teams on load status and problems that may arise
Manages a book of business in accordance with monthly goals
Performs other duties, tasks, or responsibilities as assigned
EDUCATION & EXPERIENCE
Excellent communication skills, verbal and written
Strong problem solving and negotiating skills
Customer service orientated
Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
Proficient computer, phone, and internet skills
Must be able to demonstrate a proactive commitment to Warren corporate values and the success of all staff.
COMPENSATION
Compensation for the position consists of a base salary plus performance incentives.
WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Constantly in a stationary sitting position and occasionally will move around.
Constantly operate a keyboard and mouse and constantly utilize a computer monitor(s).
Constantly conversing with internal and external customers in person or via a phone system.
The essential functions of the role depend on in-person oversight, coaching, and real-time collaboration with management and operations staff. Remote work would remove the employee from direct supervision and eliminate the immediate coaching, escalation support, and call monitoring that the position requires. Because these functions are essential to the role, and remote work would not allow the employee to perform them effectively, working from home is not a reasonable or effective accommodation.
EEO STATEMENT
Warren Transport is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age (40 or older), status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
$30k-49k yearly est. 9d ago
B2B Carrier Partnerships Leader
Carescout 3.7
Remote rural letter carrier job
Join us on a mission to simplify and dignify the aging experience. We are the children, siblings, neighbors, and friends of those navigating the fragmented and confusing system of long-term care. Our team is ferociously curious and relentless in our pursuit of a better system - and we are deeply committed to a sense of belonging for all, in all phases of life.
We're creating a new experience for care seekers and their families, bringing together long-term care options, non-healthcare resources, education, and human support into one place. We work hard, we have fun, we care about each other, and we share the mission. If this sounds like a place where you could thrive, join us!
CareScout is a wholly owned subsidiary of Genworth Financial, Inc, a Fortune 500 provider of products, services and solutions that help families address the financial challenges of aging.
POSITION TITLE
B2B Carrier Partnerships Leader
POSITION LOCATION
Remote | New York, NY | Richmond, VA
YOUR ROLE
We are seeking a Carrier Partnerships Success Manager to drive and nurture Carrier relationships while ensuring a seamless partner experience. This role blends relationship management, business development, analytics, and client success, making it ideal for professionals experienced in Carrier Partnerships, Relationship Management, Life/LTC or P&C Insurance, or Client Success roles.
The ideal candidate will have a proven track record of managing carrier partnerships, ensuring partners have a smooth implementation process, and driving growth of products & services via cross-sell/up-sell and tactic expansion. Candidate will also have experience managing a small team of professionals, leveraging coaching and accountability with autonomy to support clients and team members.
What you will be doing
Carrier Relationship Management & Client Success
Serve as the primary point of contact for Carrier partners, ensuring a seamless experience from onboarding through ongoing relationship management.
Maintain and grow existing Carrier relationships (including USLI), optimizing engagement and product/service adoption
Build deep relationships with key client members to generate trust and shared goal mindset
Actively identify new opportunities for shared growth or client issue resolution, bringing insights from across carrier footprint or other verticals (Affinity, Government, DTC)
Identify cross-selling opportunities and support marketing efforts in co-creating partner campaigns; build strong understanding of CareScout products and services
Collaborate with product and engineering teams to address technical requirements for implementation and proper internal prioritization based on business case value.
Oversee standard reporting, issue resolution, and process improvements to enhance partner experience.
Develop KPIs and performance tracking metrics to assess and improve partner success.
Present insights and strategic recommendations to internal leadership and partner stakeholders. As appropriate provide corrective action support or exit partnerships that no longer provide value
Business Development
Lead Sales and Business Development teams in cultivating and securing new Carrier partnerships.
Lead partner onboarding and implementation, managing expectations around charge rates (if upfront or % of savings), reporting, marketing, and customer engagement.
Develop and maintain pricing grids for all products, working with finance to factor in economic return, as well as competitive intel and strategic decisions on client growth and retention
Leverage data and competitor/market insights to identify and refine prospect lists based on performance results and strategic plans
Establish and refine go-to-market strategies for launching and scaling Carrier partnerships.
Build wholesaler/stakeholder relationships with critical intermediaries (Reinsurers, TPAs, Industry alliances)
Proactively identify new partnership opportunities and assist in outreach and contract negotiations.
Identify and manage external marketing for CareScout via trade shows, conferences, presentations, podcasts, sponsorships, etc.
What you bring
10+ years of experience in Carrier Partnerships, Business Development, L&A/P&C Insurance, or Relationship Management
Strong analytical mindset, comfortable with data-driven reporting and optimization.
Strong understanding of Insurance industry, key terms and economic models, as well as customer marketing tactics
Experience managing teams and building talent through development, coaching, and autonomy
Excellent presentation, communication, and interpersonal skills to build strong relationships externally and internally
Project management skills with the ability to oversee multiple partnerships simultaneously.
Ability to travel occasionally (estimated 20-30% travel).
Employee Benefits & Well-Being
Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives.
Competitive Compensation & Total Rewards Incentives
Comprehensive Healthcare Coverage
Multiple 401(k) Savings Plan Options
Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!)
Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave
Disability, Life, and Long Term Care Insurance
Tuition Reimbursement, Student Loan Repayment and Training & Certification Support
Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management)
Caregiver and Mental Health Support Services
$24k-39k yearly est. Auto-Apply 60d+ ago
Lebanon City Schools: LJHSVolleyball Coach Assistant (Grades 7-8) Supplemental Position ***2026-2027
Warren County Consortium
Rural letter carrier job in Ohio
Athletics/Activities/Coaching
Date Available: TBD
Closing Date:
$36k-64k yearly est. 14d ago
Key Carrier - Columbus (Pickerington)
Homebuys 3.6
Rural letter carrier job in Pickerington, OH
General Job Description The Key Carrier will assist management in planning and implementing strategies to attract customers while coordinating daily customer service operations (e.g. sales processes, orders, and payments). The candidate most qualified for the role must be efficient, courteous, and possess excellent customer service skills. In addition, the Key Carrier should have a strong work ethic with a high level of accuracy and a commitment to providing excellent service while maintaining additional supervisor responsibilities.
Responsibilities
• Assist the management in planning and implementing strategies to attract customers
• Coordinate daily customer service operations (e.g. sales processes, orders, and payments)
• Monitor and maintain store inventory
• Evaluate employee performance and identify hiring and training needs
• Supervise and motivate staff to perform their best
• Coach and support new and existing Sales Associates
• Suggest sales training programs and techniques
• Communicate with customers and evaluate their needs
• Analyze consumer behavior and adjust product positioning
• Handle complaints from customers
• Research emerging products and use information to update the store's merchandise
• Enforce adherence to company's policies and guidelines
• Act as store's representative and set an example for staff
• Processes return transactions
Education & Skills
• Proven experience as a member of management or similar position
• Experience with recruiting and performance evaluation processes
• Familiarity with financial and customer service principles
• Leadership and organizational abilities
• Interpersonal and communication skills
• Problem-solving attitude
• 0-1 years management/leadership experience (preferred)
• 1-2 years retail experience (preferred)
• High School Diploma, GED, or equivalent
Hours & Compensation
• Able to work a flexible schedule: evenings, weekends, and holidays required
• Part time hours available
• $15/hour or commensurate with experience
HomeBuys, INC. is an equal opportunity employer. HomeBuys, INC. will not discriminate against applicants or employees based on any characteristic protected by law. This includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, age, genetics, and veteran status. HomeBuys, INC. will make employment decisions based on merit, job requirements, and business needs.
$15 hourly Auto-Apply 60d+ ago
Lebanon City Schools: LJHS Track Coach Assistant (Grades 7-8) Supplemental Position 25/26sy
The Greater Cincinnati School Application Consortium 4.0
Rural letter carrier job in Ohio
Athletics/Activities/Coaching
Date Available: TBD
Closing Date:
$38k-47k yearly est. 31d ago
Retail Key Carrier Coordinator
Marshalls of Ma
Rural letter carrier job in Columbus, OH
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Acts as Manager on Duty adhering to company policy and procedure
Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
Addresses immediate customer service issues and provides appropriate coaching to Associates
Exercises discretion regarding customer service policies to satisfy customers
Maintains accurate Associate coverage in service areas for a positive customer experience
Ensures Associates adhere to all operational procedures
Ensures opening/closing procedures are executed according to company guidelines
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Provides feedback, recognition and coaching to Associates
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Able to work a flexible schedule, including nights and weekends
Team player, working effectively with peers and supervisors
Able to respond appropriately to changes in direction or unexpected situations
Knowledge of company standard software, systems, and procedures
Knowledge of merchandise flow in stores
Proven problem solving skills
Able to effectively coach, delegate, and follow-up on multiple people/tasks
Able to act quickly under challenging circumstances
Capable of multi-tasking
Superior communication and organizational skills with attention to detail
1 year retail, 6 months leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
5400 Westpoints Plaza Drive
Location:
USA Marshalls Store 0679 Columbus OHThis position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$15-15.5 hourly 11d ago
RCA 2:30-11:00pm
Canton Christian Home 3.9
Rural letter carrier job in Canton, OH
We are seeking a compassionate and dependable Resident Care Aide (RCA) / State Tested Nursing Assistant (STNA) to join our Assisted Living team on the afternoon shift. This role focuses on providing high-quality personal care and support to residents while promoting dignity, comfort, and independence.
Responsibilities Include:
Assist residents with activities of daily living (ADLs), including bathing, dressing, grooming, and toileting
Provide safe transfers, ambulation assistance, and mobility support
Observe and report changes in resident condition to nursing staff
Assist with meal service and ensure residents' nutritional needs are met
Support residents with social engagement and daily routines
Maintain a clean, safe, and respectful environment
Follow all facility policies, procedures, and resident rights
Qualifications:
Current RCA and/or STNA certification in good standing (state-specific)
Experience in assisted living or long-term care preferred (but not required)
Compassionate, patient, and team-oriented attitude
Ability to work afternoon shifts, including weekends and holidays as scheduled
Reliable attendance and strong communication skills
We Offer:
Competitive pay (based on experience)
Supportive team environment
Opportunities for growth and advancement
Benefits package for eligible employees
$38k-52k yearly est. 60d+ ago
Carrier Representative I
World Logistics Inc.
Rural letter carrier job in Toledo, OH
Job Description
NRS is a leading provider of transportation & supply chain solutions. As a family-owned and operated company, NRS has delivered smart logistics solutions to numerous Fortune 500 companies spanning over 70 years. Whether it's NRT, Keystone, Keystone Fresh, or Keystone Capacity, our innovative energy drives us towards new and valuable solutions for our clients, even as we continuously grow and strengthen our network. We are dedicated to creating a culture that empowers the individual and offers our associates the opportunity to apply their unique skill to the challenges facing our clients. In the office, the warehouse, or on the road, it is this commitment to our innovative spirit that unites us in common mission to push boundaries in the logistics industry.
Job Overview:
The Carrier Representative is responsible for ensuring assigned freight is executed, building lasting carrier relationships, and overseeing daily shipment activities while ensuring a high level of customer service to continuously exceed our customers' expectations. The Carrier Representative reports to the Operations Manager.
Duties and responsibilities:
Identify carriers for available freight and negotiate competitive rates.
Build and maintain strong carrier relationships.
Answer inbound and make outbound calls to ensure outstanding customer service.
Drive operational excellence to both customer and carriers.
Manage daily load activities, resolving issues to ensure on time pick-up and delivery
Proactively resolve problems that may arise while a load is in transit.
Creative thinker who enjoys a competitive, team-based atmosphere.
Grow business with current carriers in alignment with account growth strategy plans.
Perform other duties as assigned.
Qualifications:
Bachelors' degree preferred.
Previous sales experience preferred.
Truck brokerage knowledge preferred.
Strong work ethic with a sense of urgency; able to work in a fast-paced work environment with quickly changing priorities.
Works proactively and independently, with the ability to take initiative.
Outstanding organizational skills and attention to detail.
Excellent verbal and written communication skills.
Excellent interpersonal skills with good negotiation tactics.
Willingness to learn new information and apply knowledge to job responsibilities.
Physical Demands:
Extended Sitting: Primarily desk-based with prolonged computer use.
Light Lifting: Occasional handling of objects up to 20 pounds.
Computer Use: Frequent operation of computers and office equipment, requiring manual dexterity.
Eye Strain and Repetitive Motion: Risk from continuous screen use and repetitive tasks like typing.
Office Navigation: Light walking and standing for meetings and tasks within the office.
EEO Statement:
NRS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
#NRSIND
$30k-54k yearly est. 9d ago
Lebanon City Schools: LJHSVolleyball Coach Assistant (Grades 7-8) Supplemental Position ***2026-2027
Mason City School District 4.1
Rural letter carrier job in Mason, OH
Athletics/Activities/Coaching
Date Available:
TBD
District:
Lebanon City Schools
Attachment(s):
* Job Posting Volleyball Asst Coach - Girls , LJHS 226_27sy.pdf
Please click here for more info *********************************************************************************
$26k-36k yearly est. 15d ago
Ashtabula Store - Key Carrier
Goodwill Industries of Ashtabula, Inc. 2.7
Rural letter carrier job in Ashtabula, OH
Responsible for ensuring a positive shopping experience for customers and accurate cash handling at the register. Also, responsible for opening or closing the store and performing the duties associated with this responsibility.
Essential Duties:
Provide world class customer service that includes greeting and thanking customers or donors and asking all customers to Give At the Register when processing sales transactions.
Handle and process cash following organization policy if assigned to cash register.
Open or close store as assigned and perform opening or closing duties.
Prepare nightly reports and submit.
Bank deposit as needed.
Assist with risk management and theft prevention.
Assist with stocking and rotating merchandise in the store.
Keep work area neat, clean, and safe.
Load and unload production shipments as needed.
Pull items from the floor to ensure proper rotation of goods following the One Touch Method
Complies with all safety and security policies as directed.
Other duties assigned by Goodwill
Essential Skills:
1+ years prior retail experience
Above average written and verbal communication skills
Basic digital literacy
Core Competencies:
Ability to demonstrate concern for satisfying one's external and/or internal customers.
Ability to identify the information needed to clarify a situation.
Ability to ensure that information is passed on to others who should be kept informed.
Ability to notice, interpret, and anticipate others' concerns and feeling, and to communicate this awareness empathetically to others.
Ability to tackle a problem by using a logical, systematic, sequential approach.
Ability to anticipate the implications and consequences of situation and take appropriate action.
Ability to find effective solutions by taking a holistic, abstract, or theoretical perspective.
Ability to keep functioning effectively when under pressure.
Ability to develop, sponsor, or support the introduction of new and improved methods.
The ability to accept change or a new way of performing a task.
Education:
Basic reading, math, and counting.
High School diploma or GED required preferred.
Work Environment:
Retail environment with fluorescent lighting and climate-controlled temperature. Occasional exposure to dust, lint, and other irritants generated by the sorting and handling of donated goods. Occasional exposure to outdoor weather conditions. Frequent nontraditional (nights and weekends) hours. Some instances of short deadlines and fast paced situations or demands.
$28k-34k yearly est. 60d+ ago
Ashtabula Store - Key Carrier
Goodwill Industries of Northeast Ohio and Northwest Pennsylvania 3.9
Rural letter carrier job in Ashtabula, OH
Job DescriptionSalary: $12.50
Responsible for ensuring a positive shopping experience for customers and accurate cash handling at the register. Also, responsible for opening or closing the store and performing the duties associated with this responsibility.
Essential Duties:
Provide world class customer service that includes greeting and thanking customers or donors and asking all customers to Give At the Register when processing sales transactions.
Handle and process cash following organization policy if assigned to cash register.
Open or close store as assigned and perform opening or closing duties.
Prepare nightly reports and submit.
Bank deposit as needed.
Assist with risk management and theft prevention.
Assist with stocking and rotating merchandise in the store.
Keep work area neat, clean, and safe.
Load and unload production shipments as needed.
Pull items from the floor to ensure proper rotation of goods following the One Touch Method
Complies with all safety and security policies as directed.
Other duties assigned by Goodwill
Essential Skills:
1+ years prior retail experience
Above average written and verbal communication skills
Basic digital literacy
Core Competencies:
Ability to demonstrate concern for satisfying ones external and/or internal customers.
Ability to identify the information needed to clarify a situation.
Ability to ensure that information is passed on to others who should be kept informed.
Ability to notice, interpret, and anticipate others concerns and feeling, and to communicate this awareness empathetically to others.
Ability to tackle a problem by using a logical, systematic, sequential approach.
Ability to anticipate the implications and consequences of situation and take appropriate action.
Ability to find effective solutions by taking a holistic, abstract, or theoretical perspective.
Ability to keep functioning effectively when under pressure.
Ability to develop, sponsor, or support the introduction of new and improved methods.
The ability to accept change or a new way of performing a task.
Education:
Basic reading, math, and counting.
High School diploma or GED required preferred.
Work Environment:
Retail environment with fluorescent lighting and climate-controlled temperature. Occasional exposure to dust, lint, and other irritants generated by the sorting and handling of donated goods. Occasional exposure to outdoor weather conditions. Frequent nontraditional (nights and weekends) hours. Some instances of short deadlines and fast paced situations or demands.
$12.5 hourly 18d ago
Carry Out Service - Papa Bear's Italian Restaurant
General Accounts
Rural letter carrier job in Canton, OH
Carryout Responsibilities include: · Customer-communication: completing customer transactions via phone · Prepare and cook pizza and chicken while maintaining a clean workspace · Adhere to all sanitation and food production codes · Clean and maintain kitchen equipment, utensils, and appliances
· Availability to work weekends and some holidays
· The occasional need to lift 50+ pounds
· Teamwork in a high-paced environment is a must. We keep it fun, safe, and efficient.
Compensation: $10.45 per hour with the ability to advance quickly
We look forward to learning more about you!
Compensation: $10.45 - $13.00 per hour Compensation: $10.45 - $13.00 per hour
$10.5-13 hourly Auto-Apply 60d+ ago
Retail Key Carrier Coordinator
Sierra Trading Post 4.1
Rural letter carrier job in Cincinnati, OH
Sierra
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
The Key Carrier role is an elevated extension of the Coordinator role. Key Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Key Carriers must have open availability, including nights and weekends. Role models exceptional customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Acts as Manager on Duty adhering to company policy and procedure
Ensures store team performs tasks and activities in accordance with store plan; prioritizes as needed
Addresses immediate customer service issues and provides appropriate coaching to Associates
Exercises discretion regarding customer service policies to satisfy customers
Maintains accurate Associate coverage in service areas for a positive customer experience
Ensures Associates adhere to all operational procedures
Ensures opening/closing procedures are executed according to company guidelines
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Provides feedback, recognition and coaching to Associates
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Able to work a flexible schedule, including nights and weekends
Team player, working effectively with peers and supervisors
Able to respond appropriately to changes in direction or unexpected situations
Knowledge of company standard software, systems, and procedures
Knowledge of merchandise flow in stores
Proven problem solving skills
Able to effectively coach, delegate, and follow-up on multiple people/tasks
Able to act quickly under challenging circumstances
Capable of multi-tasking
Superior communication and organizational skills with attention to detail
1 year retail, 6 months leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
2692 Madison Rd
Location:
USA Sierra Store 0122 Cincinnati OHThis position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.