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Rural mail carrier skills for your resume and career

Updated January 8, 2025

2 min read

Below we've compiled a list of the most critical rural mail carrier skills. We ranked the top skills for rural mail carriers based on the percentage of resumes they appeared on. For example, 25.6% of rural mail carrier resumes contained customer service as a skill. Continue reading to find out what skills a rural mail carrier needs to be successful in the workplace.

15 rural mail carrier skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how rural mail carriers use customer service:

Established outstanding customer service and ensured timely response in delivering certified and priority letters and parcels.
Demonstrated excellent memorization skills, safe driving in government vehicles and proficient customer service.

2. Delivery Sequence

A delivery sequence is the procedure of mail delivery either online or offline.

Here's how rural mail carriers use delivery sequence:

Arrange mail and parcels in delivery sequence, deliver packages and mail to residences and businesses districts.
Organize mail and packages into route delivery sequence into operated approved postal vehicle to be delivered.

3. Mail Delivery

Mail delivery is the delivery of letters, papers, parcels, cards, goods, packages, etc. to be mailed or delivered by postal services to a person's home or other desired location.

Here's how rural mail carriers use mail delivery:

Report any unusual circumstances concerning mail delivery
Obtained signatures to confirm mail delivery of registered, certified and insured mail.

4. COD

COD is an acronym for Chemical Oxygen Demand and is a test carried out to determine the amount of oxygen required to oxidize the organic matter inherent in water. It's also the measure of the degree of oxidation that will occur during the reaction and the amount of organic matter present in the water sample.

Here's how rural mail carriers use cod:

Collect money for postage due, COD fees and signed certified and registered mail.
Collect signature and COD when needed.

5. Necessary Paperwork

Here's how rural mail carriers use necessary paperwork:

Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork.
Completed all necessary paperwork using neat and legible handwriting.

6. Postal Service

A postal service is a service in which messages - letters, parcels, or packages - are sent by post to all recipients in the same country or abroad. The goal is to provide the nation with a universal, reliable, and affordable mail service.

Here's how rural mail carriers use postal service:

Provided customers service with a smile as a post office on wheels while generating revenue for the United States Postal Service.
Mail carrier for US Postal Service, that was responsible for sorting and delivering with accuracy and speed.

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7. Mail Routes

Here's how rural mail carriers use mail routes:

Maintained numerous mail routes with efficiency and accuracy.
Mail route customers totaled approximately 300-400 daily.

8. Mail Security

Here's how rural mail carriers use mail security:

Return mail collected undeliverable mail, provide mail security always.
Ensured seamless operational processes by maintaining high-volume product inventory and providing mail security.

9. Mail Truck

Here's how rural mail carriers use mail truck:

Sorted mail and parcels, loaded into mail truck and deliver, dealing with customer and paperwork.
Sorted mail for delivery; loaded the mail truck according to the order of the residences.

10. USPS

Here's how rural mail carriers use usps:

Ensured delivery of USPS products to 300-800 customers per day in an accurate and timely manner.
Tracked packages through use of USPS website.

11. Motor Vehicle

A motor vehicle is a mode of transportation such as a car, truck or bus.

Here's how rural mail carriers use motor vehicle:

Operate motor vehicle in process of delivering and picking up mail and packages.
Delivered mail, packages and certified letters over route by motor vehicle.

12. Business Establishments

Here's how rural mail carriers use business establishments:

Deliver mail and packages to residences and business establishments along specified routes by driving a right hand drive vehicle.
Delivered mail to residences and business establishments along specified routes by walking or driving.

13. RCA

Here's how rural mail carriers use rca:

Attended bid openings for prospective construction projects and prepared/drafted construction contracts in accordance with RCA policies/procedures.
Managed problems, conducted RCA investigations and delivered completed documentation.

14. Delivery Confirmations

Here's how rural mail carriers use delivery confirmations:

Obtain signatures for certified, registered and delivery confirmations.
Managed records of all mail requiring delivery confirmation.

15. Memorization

Here's how rural mail carriers use memorization:

Sorted Insured, certified, express, and regular mail based on complex memorization skills and schematics.
Completed forms, coding memorization, address memorization.

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What skills help Rural Mail Carriers find jobs?

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List of rural mail carrier skills to add to your resume

The most important skills for a rural mail carrier resume and required skills for a rural mail carrier to have include:

Customer Service
Delivery Sequence
Mail Delivery
COD
Necessary Paperwork
Postal Service
Mail Routes
Mail Security

Mail Truck
USPS
Motor Vehicle
Business Establishments
RCA
Delivery Confirmations
Memorization
US Mail

Delivery Route
Delivery Orders
Mail Handling
Customer Complaints
Postal Regulations
Postal Equipment
Delivery Vehicle
Delivery Locations

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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