Experienced Diesel Technician
Rush Enterprises job in Memphis, TN
A Diesel Service Technician is responsible for providing service to our customers while maintaining exceptional customer service. This can include: cleaning, maintenance, visual inspection, and removal of parts and attachments. Installation with the help of proper manuals, report writing, disassembly, assembly, parts reuse evaluation, and reconditioning.
Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird.
We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services. Whether you desire to be the best Diesel Mechanic or Groundbreaking Leader, we have the infrastructure to help you reach your goals.
Responsibilities:
* Provide technical service to vehicles and equipment.
* Perform general and detailed repair of all trucks, engines and components.
* Overhaul gas or diesel engines.
* Read job order, observe and listen to vehicle in operation to determine malfunction and plan work procedures.
* Examine protective guards, loose bolts, and specified safety devices on trucks, and make adjustments as needed.
* Tag all warranty parts and returns to warranty clerk.
* Attend training classes and keep abreast of factory technical bulletins.
* Develop and maintain positive relationships with customers to increase overall customer satisfaction.
Benefits:
* We offer an exceptional Total Rewards package with outstanding healthcare benefits, a robust 401(k) plan with company matching, and an employee stock purchase program to help you build long-term financial security. Additionally, we provide performance-based incentives and opportunities for professional growth through ongoing training and development. All of this is within a culture that values and rewards excellence, a positive attitude, and integrity, ensuring you thrive personally and professionally.
Basic Qualifications:
* High school diploma or general education degree (GED)
* 2 years' experience as a Class 7 & 8 technician in a dealership or related truck service facility
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
This job posting does not state or imply that these are the only duties to be performed by this employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her leader.
RUSHINDTECH
Minimum Pay Rate
USD $22.00/Hr.
Maximum Pay Rate
USD $35.00/Hr.
Auto-ApplyCashier
West Memphis, AR job
Pay Rates Starting between: $12.20 - $16.53 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of guest - whether it's the professional driver stopping for a clean shower, the commuter grabbing their morning coffee, or the vacationer needing their go-to snack along their journey. We embrace and celebrate our diverse guests and team members, who fuel creativity, innovation, and positivity. We strive to make every stop on your career journey - and our guests' journey - a great one!
Also, there are a number of opportunities to work in other roles within our travel centers and restaurants so while we may be hiring for a specific role, we always look to train and offer experience for other roles we have.
We hope your next career stop is with us! Join our team and start your journey with Pilot Flying J.
BENEFITS
* Weekly Pay
* 15 cent fuel discount
* Free daily meals
* $10 low-cost health plans (for full-time team members)
* Paid time off
* Family leave
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
* Provide guests fast, friendly, and clean service
* Maintain inventory
* Operate cash registers
* Maintain the overall appearance and cleanliness of the restaurant
* Provide excellent guest service
Qualifications
Required Qualifications
* Incredible guest service skills and ability to maintain a guest focused culture
* Ability to complete accurate sales transactions
* Ability to use computers, telephones, and other equipment as needed
* Ability to work as part of a team
Preferred Qualifications
* Experience in a similar position
* Ability to work a flexible schedule of nights, days, weekends, and holidays
Additional Information
* Wellness Program
* Reward and Recognition Program
* Professional development
* 401(k) retirement savings plan
* Paid parental leave
* Adoption Assistance
* Flexible Schedule
* Full and Part Time positions available
Deli Production Team Member
West Memphis, AR job
Pay Rates Starting between: $12.60 - $17.85 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of guest - whether it's the professional driver stopping for a clean shower, the commuter grabbing their morning coffee, or the vacationer needing their go-to snack along their journey. We embrace and celebrate our diverse guests and team members, who fuel creativity, innovation, and positivity. We strive to make every stop on your career journey - and our guests' journey - a great one!
Also, there are a number of opportunities to work in other roles within our travel centers and restaurants so while we may be hiring for a specific role, we always look to train and offer experience for other roles we have.
We hope your next career stop is with us! Join our team and start your journey with Pilot Flying J.
BENEFITS
* Weekly Pay
* 15 cent fuel discount
* Free daily meals
* $10 low-cost health plans (for full-time team members)
* Paid time off
* Family leave
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
* Maintain well-organized and orderly deli area
* Monitor hot deli case and keep stocked with fresh items
* Prepare food to company standards by following process cards
* Clean and organize dishes and utensils
Qualifications
Required Qualifications
* Highly motivated self-starters
* Ability to work as part of a team
* Able to lift 50 pounds and walk/stand most of the day
* Ability to work a flexible schedule of nights, days, weekends, and holidays
Preferred Qualifications
* Experience in a similar position
* Knowledge of food safety procedures
Additional Information
* Wellness Program
* Reward and Recognition Program
* Professional development
* 401(k) retirement savings plan
* Paid parental leave
* Adoption Assistance
* Flexible Schedule
* Full and Part Time positions available
Dispatcher
Memphis, TN job
Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.
be your best self
At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!
Purpose of Job:
Answer incoming phone calls and dispatch hot-shot requests in a timely, orderly fashion. Actively engage with customers to efficiently assess and fulfill their needs. Prepare invoices and accept payments using computer.
Job Components:
Promptly answer all incoming phone calls in a professional and friendly manner.
Uses professional telephone etiquette when assisting customers.
Dispatch hot shot drivers in a manner that will deliver the best and most efficient service possible.
Create and process invoices
Contact priority customers on a weekly basis to identify potential concerns/issues and monitor supply.
Other duties as assigned
Qualifications:
High school graduate (or equivalent)
Able to read, write and compute basic math
Multi-line phone experience required.
Excellent verbal communication skills required.
Demonstrated use of professional phone etiquette required.
Previous local commercial dispatching experience strongly preferred.
Previous customer service experience is required.
Working knowledge of computers and applicable systems is required.
Demonstrated ability to multi-task, quickly transitioning from one function/task to the next.
Uses critical thinking skills when prioritizing tasks or performing dispatching duties.
Works with a high degree of accuracy and attention to detail
Approaches tasks with a sense of urgency
Must work effectively in a team environment
Be able to occasionally lift and/or move up to 75 lbs.
Scope Data:
Works under general supervision and guidance
Accountable for individual accuracy.
Shared responsibility for outgoing inventory
Work Environment:
Exposed to battery warehouse conditions such as moving equipment, mechanical parts, fumes or airborne particles and toxic or caustic chemicals.
Specific vision abilities include close vision, depth perception and ability to adjust focus.
Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects.
Must be able to occasionally lift up to 75 lbs. without assistance
Ability to sustain extended periods of sitting, standing and walking throughout the day
Prolonged use of computer and telephone
Use of PPE required (steel toe boots, safety glasses, protective gloves, etc.)
Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.
Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
Auto-ApplyHeavy Duty Specialist
Memphis, TN job
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Take calls, e-mails, and voice mails from stores and field teams. Assist stores in Heavy Duty Parts sales by providing product identification and technical support.
Do the necessary research to provide availability options of parts, specifications of parts needed, interchange competitor's numbers and suggest related items.
Communicate with manufacturers as necessary and get their technical assistance and customer service teams to help research any issues or solve problems for the store teams.
At each opportunity of assistance, use it as a teaching moment to help the store team get more self-sufficient.
Maintain accurate records and tracking of call logs.
Maintain consistency within department and with the overall corporate guidelines.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Self-motivated; ability to take initiative.
Knowledge of Heavy Duty Parts and Systems.
Good written and verbal skills and ability to effectively communicate with Store Operations management.
Ability to meet deadlines and work well under pressure.
Demonstrated ability to work well with other departments, peers and business partners.
Excellent problem-solving skills, with a demonstrated ability to identify Heavy Duty Parts problems, recommend optimum solutions.
Demonstrated organizational and follow-up skills.
Understanding of Heavy Duty terms and knowledge of Heavy Duty vehicle equipment.
Ability to work a flexible schedule.
EDUCATION and/or EXPERIENCE
High school diploma or General Education Degree (GED); and
Minimum of 5 years related experience and/or training; or
Equivalent combination of education and experience.
SUPERVISORY RESPONSIBILITIES
None
CERTIFICATES, LICENSES, REGISTRATIONS
None
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
California Residents click below for Privacy Notice:
***************************************************
Retail Parts Pro Store 5328
Memphis, TN job
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
* Provide GAS2 selling experience for DIY customer visits and phone calls
* Achieve personal / store sales goals and service objectives
* Manage DIY services including battery installation, testing, wiper installs, etc.
* Ensure high standards of customer service and store appearance standards
* Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
* Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
* Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
* Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
* Friendly communication
* Ability to locate and stock parts
* Safety knowledge and skills
* Operating inventory systems and store equipment
* Parts and automotive system knowledge skills
* Operating POS and Parts lookup systems
* Expert at testing and diagnostic equipment for DIY services
* ASE P2 certified or ASE ready equivalent
* Advanced solution, project and product quality recommendation ability
* Advanced parts lookup and sourcing
* Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
* Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
* Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
* Understand and execute instructions furnished in written, oral, or diagram form
* Successfully complete the Parts Knowledge Assessment
* Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Use Microsoft software effectively (Word, Excel required)
* Strong organizational skills
* Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
***************************************************
Commercial Parts Pro Store 5609
Memphis, TN job
Professional level sales position capable of supporting advanced functions on the commercial side of the business. Position is responsible for profitable growth of the commercial business via customer retention and growth. Position partners with GM to manage Team Members. The role has expert knowledge of automotive system and part knowledge. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has the ability to direct the drivers to ensure timely and accurate delivery. Position is full time.
Primary Responsibilities
* Maintain commercial customer relationships
* Provide GAS2 selling experience commercial customers
* Achieve personal / store sales goals and service objectives
* Provide day-to-day supervisory support for Team Members
* Collaborate with GM on coaching and developmental needs for Team Members
* Dispatch drivers ensuring delivery standards are achieved
* Maintain commercial stocking programs
* Build and maintain a network of second source suppliers
Secondary Responsibilities
* Maintain core bank and commercial returns
* Maintain commercial credit accounts
* Partner with GM to ensure proper driver coverage
Success Factors
* Friendly communication
* Ability to locate and stock parts
* Safety knowledge and skills
* Operating inventory systems and store equipment
* Parts and automotive system knowledge skills
* Operating POS and Parts lookup systems
* ASE P2 certified or ASE ready equivalent
* Advanced solution, project and product quality recommendation ability
* Ability to source from numerous places including special order, FDO, second source, etc.
* Advanced selling skills for commercial customers
* Ability to multi-task and remain organized·
Effective communication, listening and problem solving skills
Essential Job Skills Necessary for Success as a Commercial Parts Pro
* Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
* Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
* Understand and execute instructions furnished in written, oral, or diagram form
* Successfully complete the Parts Knowledge Assessment
* Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Use Microsoft software effectively (Word, Excel required)
* Strong organizational skills
* Understand Commercial profitability concepts, including knowledge of competition, market opportunities, and customer prioritization (may work with the Commercial Account Manager to determine pricing discounts for specific Commercial customers)
* Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Commercial Parts Pro up for Success
A minimum of 3 years of prior automotive parts experience preferred
Proven sales ability with past experience in fulfillment of customer transactions
Formal or informal experience leading teams, including supervising daily tasks, and working together to achieve goals
Education
High school diploma or general education degree (GED)
Certificates, Licenses, Registrations
ASE certification preferred, but not required
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
Position is eligible for sales commission based on individual or store performance.
California Residents click below for Privacy Notice:
***************************************************
Guest Services Leader
West Memphis, AR job
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.
Pay Rates Starting between: $14.95 - $22.22 / hour
Qualifications
* Previous experience or working knowledge of retail operations
* Incredible customer service skills & the ability to help maintain a customer focused culture
* Must be proficient with a calculator, computer, and other equipment
* Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
* Must be able to work a flexible schedule of nights, days, weekends, and holidays
* Background check is required
Additional Information
* Fuel Discount
* Nation-wide Medical Plan/Dental/Vision
* 401(k)
* Flexible Spending Accounts
* Adoption Assistance
* Tuition Reimbursement
* Flexible Schedule
* Weekly Pay
Trailer Technician
West Memphis, AR job
* Perform routine maintenance, inspections, rebuilds and component replacements as a Trailer Technician in West Memphis, AR. * Work on company trailers. Responsibilities: * Perform routine repairs and preventive maintenance to trailers - like tire changes, minor electrical repairs and greasing.
* Use maintenance software to create and track work orders.
* Communicate status updates with internal customers.
Skills and qualifications:
* Technical degree in welding, electronics, or related systems, or a minimum of 1 year of trailer technician experience.
* Basic welding skills preferred.
* Computer systems and diagnostic software experience.
* Able to provide recommendations regarding maintenance and repair decisions.
* Able to provide own tools within 30 days of hire.
Pay and benefits:
* Competitive hourly wages based on experience.
* Additional $1.50/hour on second and third shift and additional $.65/hour on weekends.
* Medical, dental and vision insurance.
* Company-paid life insurance.
* 401(k) savings plan with company match.
* Paid time off and paid holidays.
* Results-based incentive pay program where you can earn above and beyond your base pay.
* Company-provided uniforms and safety eyewear.
* Discounts on boots.
* Company-paid training.
* See full list of diesel technician benefits.
Schneider's inclusive culture
Our history has taught us that treating everyone with dignity and respect is vital to our ongoing success. We embrace and seek out diversity that is inclusive of thought, race, ethnicity, national origin, sex, gender, gender expression, age, religion, sexual orientation, ability, medical condition, veteran or military status, experience and background. This diversity and openness ensures all associates have equal access to opportunities and resources to contribute fully to the organization's success, and it fuels innovation, improves strategic thinking and cultivates leadership. Any applicant may request a reasonable accommodation to complete a job application, pre-employment testing, or job interview or to otherwise participate in the hiring process consistent with the Americans with Disabilities Act (ADA) by contacting their Recruiter, Human Resources Business Partner, and/or Human Resources Leave Administration.
ISO Parts Pro Store 4993
Memphis, TN job
Primary Responsibilities * Build and maintain strategic customer relationships * Achieve productivity and service objectives * Dispatch drivers ensuring delivery standards are achieved * Build and maintain a network of second source suppliers as needed for strategic customer
* Partner with GM to ensure proper driver coverage
Secondary Responsibilities
* Maintain core bank and strategic returns
* Partner with SAM and leadership on account needs
Essential Job Skills Necessary for Success as a ISO Parts Pro
* Working knowledge of automotive systems, and diagnostic ability to include: Ignition, internal engine, suspension,
brakes, electronic, exhaust, etc.
* Speak and write English (Spanish a plus)
* The Ability to communicate effectively and build strong relationships with customers, peers and management
* Ability to read and interpret documents such as P&L, safety rules, operating and maintenance instructions, parts
catalogs, and procedure manuals; ability to write simple correspondence
* Understand and execute instructions furnished in written, oral, or diagram form
* Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common
fractions, and decimals
* Familiarity with the Microsoft Office Suite (i.e. Word, Excel)
* Strong organizational skills
* Ability to work an assortment of days, evenings, and weekends as needed
California Residents click below for Privacy Notice:
***************************************************
Salesperson/Store Driver Store 5609
Memphis, TN job
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Salesperson?
Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.
Primary Responsibilities
* Provide excellent selling experience for DIY customer visits and phone calls
* Achieve personal sales goal and help store achieve its sales goals
* Provide DIY services including battery installation, testing, wiper installs, etc.
* Maintain store product and operational standards
* Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
Secondary Responsibilities
* Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
* General stocking including truck stocking and back stock
* Safely deliver parts to customers as needed
Success Factors
* Basic driving and navigation ability
* Ability to use delivery board system
* Friendly communication
* Ability to locate and stock parts
* Safety knowledge and skills
* Operating inventory systems and store equipment
* Parts and automotive system knowledge skills
* Operating POS and Parts lookup systems
* Expert at testing and diagnostic equipment for DIY service
Essential Job Skills Necessary for Success as a Salesperson:
* Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
* Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
* Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Salesperson up for Success
* 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
What is a Store Driver?
Entry level store position capable of supporting delivery of parts to commercial customers. The role has the responsibility to deliver parts to our commercial customers and assist with task and inventory processes in the store. This position can be part time or full time and must be fleet safety certified.
Primary Responsibilities
* Safely deliver parts to customers as needed
* Pick and stage parts for customer orders
* Pick up returns and cores
* Drop off weekly / monthly sales flyer
* Daily collection of credit accounts
Secondary Responsibilities
* Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
* General stocking including truck stocking and back stock
Success Factors
* Basic driving and navigation ability
* Ability to use delivery board system
* Friendly communication
* Ability to locate and stock parts
* Safety knowledge and skills
* Operating inventory systems (Back stock) and store equipment
Essential Job Skills Necessary for Success as a Driver:
* Communicate effectively and build strong relationships with customers, peers and management
* Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
* Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Driver up for Success:
* Automotive parts experience is preferred
* Certificates, Licenses, Registrations
* Must have a valid driver's license and be fleet safety certified
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
***************************************************
Lead Guest Services Team Member
Mason, TN job
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
The purpose of this job is to process merchandise and fuel transactions. Essential Functions include:
* Lead a shift of one-to-two cashiers to process all types of cash, credit, and debit transactions
* Complete end-of-shift reports and close out procedures
* Follow company and local guidelines with regards to the sale of any restricted merchandise items (i.e., alcohol, tobacco)
* Maintain an organized and clean work area
* Use suggested selling methods to promote and sell products
* Ensure quality service is delivered to every guest
* Handle guest complaints and issues by following company processes and guidelines; resolve team member conflict; and communicate issues to management
* Determine break schedules and team member placement during shift
* Assist with other travel center functions such as maintaining deli, cleaning showers and restrooms, stocking, making coffee, etc.
* Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level
* Ensure all activities are in compliance with rules, regulations, policies, and procedures
* Complete other duties as assigned
Pay Rates Starting between: $11.95 - $16.95 / hour
Qualifications
Additional Information
* Fuel Discount
* Nation-wide Medical Plan/Dental/Vision
* 401(k)
* Flexible Spending Accounts
* Adoption Assistance
* Tuition Reimbursement
* Flexible Schedule
* Weekly Pay
Retail Parts Pro Store 6335
Memphis, TN job
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
* Provide GAS2 selling experience for DIY customer visits and phone calls
* Achieve personal / store sales goals and service objectives
* Manage DIY services including battery installation, testing, wiper installs, etc.
* Ensure high standards of customer service and store appearance standards
* Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
* Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
* Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
* Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
* Friendly communication
* Ability to locate and stock parts
* Safety knowledge and skills
* Operating inventory systems and store equipment
* Parts and automotive system knowledge skills
* Operating POS and Parts lookup systems
* Expert at testing and diagnostic equipment for DIY services
* ASE P2 certified or ASE ready equivalent
* Advanced solution, project and product quality recommendation ability
* Advanced parts lookup and sourcing
* Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
* Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
* Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
* Understand and execute instructions furnished in written, oral, or diagram form
* Successfully complete the Parts Knowledge Assessment
* Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Use Microsoft software effectively (Word, Excel required)
* Strong organizational skills
* Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
***************************************************
Deli Production Team Member
Mason, TN job
Pay Rates Starting between: $11.95 - $16.95 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of guest - whether it's the professional driver stopping for a clean shower, the commuter grabbing their morning coffee, or the vacationer needing their go-to snack along their journey. We embrace and celebrate our diverse guests and team members, who fuel creativity, innovation, and positivity. We strive to make every stop on your career journey - and our guests' journey - a great one!
Also, there are a number of opportunities to work in other roles within our travel centers and restaurants so while we may be hiring for a specific role, we always look to train and offer experience for other roles we have.
We hope your next career stop is with us! Join our team and start your journey with Pilot Flying J.
BENEFITS
* Weekly Pay
* 15 cent fuel discount
* Free daily meals
* $10 low-cost health plans (for full-time team members)
* Paid time off
* Family leave
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
* Maintain well-organized and orderly deli area
* Monitor hot deli case and keep stocked with fresh items
* Prepare food to company standards by following process cards
* Clean and organize dishes and utensils
Qualifications
Required Qualifications
* Highly motivated self-starters
* Ability to work as part of a team
* Able to lift 50 pounds and walk/stand most of the day
* Ability to work a flexible schedule of nights, days, weekends, and holidays
Preferred Qualifications
* Experience in a similar position
* Knowledge of food safety procedures
Additional Information
* Wellness Program
* Reward and Recognition Program
* Professional development
* 401(k) retirement savings plan
* Paid parental leave
* Adoption Assistance
* Flexible Schedule
* Full and Part Time positions available
Food Services Leader
Mason, TN job
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Shift Leaders are responsible for supervising employees and general operations of the restaurant. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ's commitment to quality and customer service.
Pay Rates Starting between: $14.20 - $21.10 / hour
Qualifications
* Previous experience or working knowledge of restaurant operations
* Incredible customer service skills & the ability to help maintain a customer focused culture
* Must be proficient with a calculator, computer, and other equipment
* Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
* Must be able to work a flexible schedule of nights, days, weekends, and holidays
* Background check is required
Additional Information
* Fuel Discount
* Nation-wide Medical Plan/Dental/Vision
* 401(k)
* Flexible Spending Accounts
* Adoption Assistance
* Tuition Reimbursement
* Flexible Schedule
* Weekly Pay
Pay Rates Starting between: $11.60 - $15.70 / hour Are you passionate about team building, customer service, and meeting new people? Pilot Company offers a dynamic environment where no two days are the same. Team members have the opportunity to build an inclusive atmosphere with their co-workers and make a better day for every type of guest - whether it's the professional driver stopping for a clean shower, the commuter grabbing their morning coffee, or the vacationer needing their go-to snack along their journey. We embrace and celebrate our diverse guests and team members, who fuel creativity, innovation, and positivity. We strive to make every stop on your career journey - and our guests' journey - a great one!
Also, there are a number of opportunities to work in other roles within our travel centers and restaurants so while we may be hiring for a specific role, we always look to train and offer experience for other roles we have.
We hope your next career stop is with us! Join our team and start your journey with Pilot Flying J.
BENEFITS
* Weekly Pay
* 15 cent fuel discount
* Free daily meals
* $10 low-cost health plans (for full-time team members)
* Paid time off
* Family leave
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
* Provide guests fast, friendly, and clean service
* Maintain inventory
* Operate cash registers
* Maintain the overall appearance and cleanliness of the restaurant
* Provide excellent guest service
Qualifications
Required Qualifications
* Incredible guest service skills and ability to maintain a guest focused culture
* Ability to complete accurate sales transactions
* Ability to use computers, telephones, and other equipment as needed
* Ability to work as part of a team
Preferred Qualifications
* Experience in a similar position
* Ability to work a flexible schedule of nights, days, weekends, and holidays
Additional Information
* Wellness Program
* Reward and Recognition Program
* Professional development
* 401(k) retirement savings plan
* Paid parental leave
* Adoption Assistance
* Flexible Schedule
* Full and Part Time positions available
Salesperson
Covington, TN job
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Salesperson?
Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.
Primary Responsibilities
* Provide excellent selling experience for DIY customer visits and phone calls
* Achieve personal sales goal and help store achieve its sales goals
* Provide DIY services including battery installation, testing, wiper installs, etc.
* Maintain store product and operational standards
* Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
Secondary Responsibilities
* Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
* General stocking including truck stocking and back stock
* Safely deliver parts to customers as needed
Success Factors
* Basic driving and navigation ability
* Ability to use delivery board system
* Friendly communication
* Ability to locate and stock parts
* Safety knowledge and skills
* Operating inventory systems and store equipment
* Parts and automotive system knowledge skills
* Operating POS and Parts lookup systems
* Expert at testing and diagnostic equipment for DIY service
Essential Job Skills Necessary for Success as a Salesperson
* Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
* Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
* Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Salesperson up for Success
* 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
***************************************************
Retail Parts Pro Store 3950
Memphis, TN job
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
* Provide GAS2 selling experience for DIY customer visits and phone calls
* Achieve personal / store sales goals and service objectives
* Manage DIY services including battery installation, testing, wiper installs, etc.
* Ensure high standards of customer service and store appearance standards
* Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
* Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
* Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
* Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
* Friendly communication
* Ability to locate and stock parts
* Safety knowledge and skills
* Operating inventory systems and store equipment
* Parts and automotive system knowledge skills
* Operating POS and Parts lookup systems
* Expert at testing and diagnostic equipment for DIY services
* ASE P2 certified or ASE ready equivalent
* Advanced solution, project and product quality recommendation ability
* Advanced parts lookup and sourcing
* Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
* Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
* Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
* Understand and execute instructions furnished in written, oral, or diagram form
* Successfully complete the Parts Knowledge Assessment
* Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Use Microsoft software effectively (Word, Excel required)
* Strong organizational skills
* Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
***************************************************
General Manager I - Store 3870 Millington TN
Millington, TN job
A General Manager must be committed to inspiring our team, as well as helping our Customers succeed and growing our business with integrity. Professional level sales and management position capable of supporting functions on both sides of the business. The role requires understanding of store systems, automotive systems, parts knowledge and has the ability to identify, troubleshoot and project assist for DIY. Responsible for developing and maintaining Professional Customer relationships and program growth. Is accountable for achieving financial metrics and maintaining service and appearance standards. Position is exempt and requires a minimum of 50-55 hours per week (excluding meal break periods). The average schedule is 5-6 days a week, 11 hour shifts, including rotating nights and weekends, with an hour for lunch. Additional hours may be required based on staffing, store conditions, sales to target, and other business demands. General Managers are required to work a schedule based on the needs of the business.
Primary Responsibilities
* Achieve overall store sales goals and service objectives
* Manage and grow Professional Customer relationships/sales, including building and holding team accountable to executing Customer action plans
* Selection, hiring, development, performance mgmt., coaching, scheduling and engagement of store Team Members
* Ensure execution of all inventory and operational standards
* Coach all Team Members to deliver on Customer expectations (DIY and Professional)
* Manager on duty responsibilities (touch base/coaching, floor/phone mgmt., task assignment and completion, safety, open/close duties)
* Ability to lead change management
* Embrace diversity and foster a respectful environment for both Customers and Team Members
Secondary Responsibilities
* Provide DIY service including battery installation, testing, wiper install, etc.
* Assist District/Region in other functions upon request
Success Factors
* Friendly communication
* Ability to locate and stock parts
* Safety knowledge and skills
* Ability to become ASE P2 certified or ASE ready equivalent
* Ability to execute and train project and product quality recommendations
* Advanced parts lookup and sourcing
* Ability to source from numerous places including special order, FDO, second source, etc.
* Ability to execute and train all store operational processes and procedures, and testing and diagnostic equipment for DIY services
* Ability to execute and train inventory systems and store equipment
* Ability to execute and train POS and Parts lookup systems
* Ability to review and analyze P&L statement
* Ability to recruit, select, hire and develop quality Team Members
* Ability to build and grow relationships with Professional Customers
Essential Job Skills Necessary for Success as a General Manager
* Working knowledge of automotive systems preferred
* Speak and write English (Spanish a plus); communicate effectively and build strong relationships with Customers, peers and upper management
* Use Microsoft software effectively (Word, Excel required; PowerPoint preferred)
* Calculate figures and amounts such as discounts, percentages, sales increases, and gross profit percent
* Ability to review and analyze business reports, such as profit and loss statement (P&L)
* Hold others accountable, inspect work quality and give feedback in a way that is inspiring
* Ability to work an assortment of days, evenings and weekends as needed
Prior Experience that Sets a General Manager up for Success
* 2-3 years of experience managing a team of 10 - 20 Team Members in a fast-paced and highly dynamic retail environment
* Successful experience managing profitability; proven financial and business acumen
Education, Certificates, Licenses, Registrations
High school diploma or general education degree (GED), Bachelor's degree in business or a related area preferred.
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
California Residents click below for Privacy Notice:
***************************************************
Retail Parts Pro Store 3870
Millington, TN job
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
* Provide GAS2 selling experience for DIY customer visits and phone calls
* Achieve personal / store sales goals and service objectives
* Manage DIY services including battery installation, testing, wiper installs, etc.
* Ensure high standards of customer service and store appearance standards
* Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
* Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
* Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
* Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
* Friendly communication
* Ability to locate and stock parts
* Safety knowledge and skills
* Operating inventory systems and store equipment
* Parts and automotive system knowledge skills
* Operating POS and Parts lookup systems
* Expert at testing and diagnostic equipment for DIY services
* ASE P2 certified or ASE ready equivalent
* Advanced solution, project and product quality recommendation ability
* Advanced parts lookup and sourcing
* Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
* Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
* Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
* Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
* Understand and execute instructions furnished in written, oral, or diagram form
* Successfully complete the Parts Knowledge Assessment
* Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
* Use Microsoft software effectively (Word, Excel required)
* Strong organizational skills
* Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
***************************************************