Rusnak Auto Group jobs in Thousand Oaks, CA

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 14 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, and Anaheim Hills. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 11 extraordinary brands of the most sought after luxury cars. Our Porsche dealership in Thousand Oaks is seeking a Manager - Sales & Finance. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by providing leadership for both sales and finance components. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. WHAT WE OFFER * Professional development and opportunities to grow within a well-respected company * Competitive Pay * Health Insurance Coverage (medical, dental, vision, and life) * Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) * 401(k) Retirement Plan * Flexible Spending Account * Paid Time-Off (vacation pay, sick pay, holiday pay) * Parental Leave * Employee Perks (sports games, theme parks, etc.) * Employee Referral Bonus Program * Compensation will be based on experience and skill level. * To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Responsibilities Successfully Manages Sales Objectives * Develops, consistently monitors, and adjusts sales goals (financial/budgets and volumes) to achieve Company and franchise sales objectives. * Proactively works with Sales Consultants, General Sales Manager (GSM) and/or General Manager (GM) to develop action plans to immediately correct performance in order to consistently meet and exceed sales goals. * Analyzes market and franchise data to develop growth plan and identify areas of opportunity. * Proactively and consistently works with GSM and/or GM to ensure that revenue targets are met. * Works closely with GSM and/or GM to develop and implement effective cost control strategies. * On a weekly and monthly basis, monitors sales and profitability to ensure strategic goals are being met Plays a Key Role in Strategic Planning * Proactively participates in the Company strategic planning process. * Works closely with GSM and/or GM to develop the franchise-level plan; consistently evaluates performance to develop methods for improving performance and ensures we consistently have the right candidate at the right time for the right position. * Consistently analyzes current market conditions. * Adheres to the corporate requirements for using the Customer Relationship Management (CRM) tool. Promotes Personnel Engagement and Ensures Development/Management * Works closely with GSM and/or GM to identify opportunities to improve franchise effectiveness. * Works closely with GSM and/or GM to develop and implement a plan to continuously improve the capabilities of all franchise team members. * Consistently develops and maintains external relationships to reach out and solicit highly qualified candidates who would be quality hires for the franchise team. * Assists the GSM and/or GM with recruiting and interviewing for franchise positions. * Proactively works with the management team to develop and implement on-going sales team improvement plans. * Works closely with Sales Consultants, Sales Assistants, and other Sales Department team members to establish their annual goals, which are designed to support Company and franchise strategy and are consistent with each team members s. Fosters Positive Manufacturer Relations * Develops appropriate relationships with manufacturer partners to enhance the reputation of the Company and franchise. * Ensures at all times that the franchise sales team consistently meets or exceeds a high ethical standard in the eyes of the manufacturer partners. * Ensures that the franchise sales team consistently meets the performance expectations of the manufacturer partners. Effectively and Efficiently Manages Finance Processes; Ensuring Legal Compliance, Accuracy, Fair Treatment * Maintains active knowledge of all current and pending state and federal legal compliance guidelines; understands and complies with Company, local, state, and federal regulations that pertain to the sale of new and used vehicles. * Consistently protects the Company from liability throughout the finance process; validates Clients expectations; any disclosure required is reviewed with the Client(s) and acknowledged by signature. * Ensures all documentation is accurately completed in a timely manner while consistently protecting Client information. * Conducts all business in an ethical and professional manner. Ensures Integrity of Transactions * Ensures that all transactions are completed in a timely manner, ensures all written and verbal representations are accurate and as intended * Consistently ensures that all department files are current, neat, and secured at all times; ensuring full protection of Client information. * Prior to delivery, verifies all aspects of the Sales Department's deal structure, such as, but not limited to, rate, residual, advance, and term; ensures that Vehicle Identification Number (VIN) is accurate; carefully and consistently reviews Client's credit profile to ensure our ability to secure a lending sourceat or below the rate being offered to the Client. * Before forwarding to administration, carefully and consistently checks all paperwork for correct information such as, but not limited to, title, lien information, and taxes. * Verifies payoff information on all trade-ins; verifies proper insurance coverage on all deals. Effectively and Efficiently Contributes to Achieving Strategic Goals * Assists the sales process through completion of the sale while ensuring all corporate finance goals are met on a dealership, individual and campus level. * Encouraged and expected to generate additional revenue by negotiating gross profit, maintaining and improving reserves, and by selling aftermarket products and services through consistent use of the finance menu. * Leads by example and Promotes excellent Sales Satisfaction Index (SSI)/ Customer Satisfaction Index (CSI) scores. * Maximizes cash flow by getting funding packages to the General Manager (GM) as quickly as possible. * Maintains current knowledge of Manufacturer's policy, procedures, programs, and initiatives; adheres to these practices and integrates as required in all relevant Client interactions. * Encouraged and expected to act upon day to day departmental decisions; however, must consult GM and/or Human Resources (HR) before implementation of major decisions. Designs and Achieves Individual Goals * Develops, and consistently monitors, sales financial goals (budgets), with Corporate Finance Manager and Campus General Managers. * Analyzes market and franchise data to develop growth plan and identify areas of opportunity. * Consistently works with Corporate Finance Director and General Managers to ensure that revenue targets are met. * Works closely with Corporate Finance Director and General Managers to develop and implement cost control strategies. * On a weekly and monthly basis, monitors sales and profitability. * Works closely with Corporate Finance Director and General Managers to develop action plans to correct performance as required to better enhance productivity for overall campus. Maintain a productive workforce that efficiently meets the needs of the company: * Manage, model, set tone, and guide employees in the company's culture and service expectations (The RUSNAK Standard); develop a workforce that is highly engaged and committed to the franchise and RUSNAK organization. * Plan, direct, coordinate and supervise work activities of subordinates ensuring all services are consistently performed on a timely manner per franchise and company policy and guidelines. * Evaluate and hold employees accountable for results and quality of service; provide clear performance expectations, training, coaching, and discipline in a timely manner and in accordance with company policy. * Maintain adequate staffing level; plan staffing needs proactively, develop budget, create accurate job descriptions, recruit in a timely manner, hire individuals well qualified for their position that embody the company values. * Foster collaboration and ownership among staff; engage staff in planning, process improvement, strategy implementation, and as appropriate in conflict resolution, problem solving, etc. * Develop staff and encourage professional and personal growth through hands-on training, coaching, and mentoring to meet current and future department and company needs. Maintain an efficient and cost-effective operation: * Manage department budget; payroll, supplies, training, staff morale incentives; audit supply, projects, vendor, and programs cost to ensure cost containment within yearly budget, ROI, and quality of service. * Collaborate with other departments to find solutions that are in the best interest of the company; interact efficiently with team leaders, supervisors, and staff to resolve interdepartmental processes and cost containment. * Ensure employees maintain current department procedures, policy, guidelines manuals; maintain workforce current on relevant government laws, regulations, Company guidelines and policies, and best practices. * Manage and plan workflow and timelines effectively to ensure on-time delivery of department deliverables. * Foster efficiency; continuously seek to improve processes, products and services; solicit and apply employee and management feedback regarding department's quality of service; conduct regular service surveys reviews. * Maintains information confidential; ensure that work area is secure, store and distribute personnel, client, and company information according to legal and company guidelines; do not discuss confidential information with anyone except as allowed by law and required for business purposes. Qualifications Required: Minimum of 5 years in position of Sales Manager or similar positions in automotive, Retail, Sales industries.Desired: H.S. Diploma/GED/ or Equivalent.Excellent interpersonal and customer service skills; at least 7 retail related experience.Strong verbal and written communication skill.At least eighteen (18) years of age.Required: Current California Driver License with satisfactory Department of Motor Vehicle driving record.Required: Current California Sales License. Degree/Diploma Bachelor's Degree : Required Licenses Required Valid CA Driver License, Valid CA Sales License

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 14 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, and Anaheim Hills. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 11 extraordinary brands of the most sought after luxury cars. Our Audi dealership in Pasadena is seeking a Parts Associate. This is a great opportunity to begin your automotive career. In this position, you will contribute to the success of Rusnak Auto Group by supporting the efforts of the Parts Department staff through proper storage procedures and maintaining Client satisfaction by accurate order picking and driver assignment. EXPERIENCE DESIRED: 2-3 YEARS WHAT WE OFFER * Competitive Pay * Professional development and opportunities to grow within a well-respected company * Health Insurance Coverage (medical, dental, vision, and life) * Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) * 401(k) Retirement Plan * Flexible Spending Account * Paid Time-Off (vacation pay, sick pay, holiday pay) * Parental Leave * Employee Perks (discounts to sports games, theme parks, gym membership and so much more!) * Employee Referral Bonus Program * Compensation will be based on experience and skill level. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. * To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Responsibilities Effectively and Efficiently Manages the Company's Parts Inventory: * Promptly notifies parts management of out of stock items, discrepancies, and shop materials/equipment in need of attention. * Locates out-of-stock parts from outside source and submits an emergency order as required. * Promptly notifies the Service Consultant/Advisor, and the Client, when special ordered parts have been received. * Promptly notifies the body shop when all parts have arrived along with an estimated time of delivery. * Promptly pulls orders for delivery to the body shop and ensures all parts are tagged with Client name and job number. * Effectively and efficiently tracks and follows up on back-order parts. * On a weekly basis, verifies will-call, back-order files, and returns to vendors; returns to inventory those items not picked up or no longer required; issues credit for parts returned while also ensuring that the original invoice, or its number, is available so that purchase and pricing can be verified. * Assists with regular parts inventories and selection of parts for returns. * Assists with developing and maintaining the most effective physical storage layout. * Effectively and efficiently maintains department security. * In a timely manner, assigns parts upon arrival, inputs exchange parts orders on DealerConnect, returns exchange cores. * Promptly inputs Dealer Connect Material Return Authorization (MRA) shortage/damage claims. * Issues shop tools to Technicians; tracks to ensure tools are returned in a timely manner. * Maintains clear and precise record keeping for all RO's, invoices, insurance estimates, special orders. * Ensures accurate and timely receipt of freight; accurately places incoming stock in the proper locations; file packing slips in numerical order. * Assists with regular parts department inventories and selection of parts for returns. * Assists with all paperwork relating to damages/shortages and vendor returns. * Participates in perpetual counts, bin organization and parts stocking. * Match purchase orders and invoices for Parts Manager to review and approved. * Attend training classes as directed by management. Qualifications * Experience (Desired): A minimum of 2+ years in position of related or similar positions progressively in automotive, Retail, Sales, Hospitality or Food & Beverage industries. * License (Required) Current California Driver License with satisfactory Department of Motor Vehicle driving record. Degree/Diploma High School Diploma/GED : Required Licenses Required Valid CA Driver License

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 14 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, and Anaheim Hills. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 11 extraordinary brands of the most sought after luxury cars. We are seeking a Digital Marketing Coordinator to contribute to the success of the Marketing Department by providing by developing, implementing, and monitoring online marketing campaigns to drive sales, service, and parts business. Effectively and efficiently utilizes resources of the marketing department. Implements best business practices and applies The Rusnak Standard to deliver superior client and associate satisfaction. WHAT WE OFFER * Professional development and opportunities to grow within a well-respected company * Competitive Pay * Health Insurance Coverage (medical, dental, vision, and life) * Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) * 401(k) Retirement Plan * Flexible Spending Account * Paid Time-Off (vacation pay, sick pay, holiday pay) * Parental Leave * Employee Perks (sports games, theme parks, etc.) * Employee Referral Bonus Program * Compensation will be based on experience and skill level. To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. Responsibilities Successfully Conduct all Digital Marketing Tasks * Coordinates all online marketing programs and projects - sales and service specials, Web content, email, display, SEM, SEO, Social Media, etc. Initiates jobs and assists in providing creative direction to agency or internal team. * Utilizes agency and internal resources to ensure that all Rusnak websites and campaigns include current factory incentives and strong content. Ensures information is current and accurate. * Assists with email campaign planning, execution, and reporting. Utilizes internal and agency resources to develop creative that drives customer response. * Responds to all dealership website requests and ensures that execution is consistent with Rusnak brand and customer experience standards. * Ensures that all Rusnak and OEM websites meet manufacturer standards. * Assists with optimization of SEM and display campaigns to drive traffic and reduce cost per acquisition. * Monitors Google analytics accounts and other web analytics tools. Provides monthly analytics reports to Marketing team; ensures integrity of data. * Attends weekly meetings with Dealer.com, 3 Birds, Kreate, and other vendors to coordinate digital projects. * Develops written and video content for Rusnak Web and social media properties. Monitors dealership and Rusnak group social media presence. Utilizes agency and internal resources to develop content and drive social media customer following and engagement. * Manages dealership and Rusnak group online reputation. Utilizes agency and internal resources to improve online reputation. Coordinates dealership responses to customer feedback. * Provides monthly social media and online reputation reports to the Marketing Director * Identifies digital and emerging media opportunities and provides recommendations to the Marketing Director. Qualifications * Preferred: College Degree in Marketing, Business, English or Communications * Preferred: Computer Skills: 1-2 years managing SEM or display advertising campaigns. 1-2 years of experience developing social media/content marketing campaigns on social media platforms including Facebook, Twitter, YouTube, and Instagram. * Required: Computer Skills: Proficiency and technical aptitude with the ability to utilize Microsoft Office (Word, Excel, Power Point, Outlook), Homenet, Dealer.com CMS, Wordpress or other blogging software, and social media platforms including Facebook, Twitter, YouTube, and Instagram. * Required: Current California Driver License with satisfactory Department of Motor Vehicle driving record Degree/Diploma High School Diploma/GED : Marketing Desired Licenses Required Valid CA Driver License

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 14 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, and Anaheim Hills. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 11 extraordinary brands of the most sought after luxury cars. Our Porsche Westlake dealership in Thousand Oaks is seeking Dispatcher/Warranty Clerk. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by coordinating claim submission and warranty receivables recovery and all associated documentation in a professional, timely and accurate manner to achieve individual proficiency goals established by management to support strategic plan objectives. In addition, you will be assisting with the growth and performance of the Service Department to achieve strategic goals. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. WHAT WE OFFER * Professional development and opportunities to grow within a well-respected company * Competitive Pay * Health Insurance Coverage (medical, dental, vision, and life) * Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) * 401(k) Retirement Plan * Flexible Spending Account * Paid Time-Off (vacation pay, sick pay, holiday pay) * Parental Leave * Employee Perks (sports games, theme parks, etc.) * Employee Referral Bonus Program * Compensation will be based on experience and skill level. * To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Responsibilities Effectively and Efficiently Assists with Coordinating Dispatch and Repair Activities * Successfully implements and maintains an effective dispatch system. * Schedules shop work to facilitate maximum productivity in accordance with dealership policy and the technician skill level required. * Prioritizes and controls all comebacks to ensure proper and prompt attention. * Reviews job status frequently, logging status, and reporting any change in time to the appropriate Service Consultant/Advisor and/or Client. * Maintains an organized and up-to-date repair log. * Reviews Service Technician Repair Orders (ROs) to ensure that assigned work has been performed and the RO has been properly completed; opens and closes repair orders. * Monitors repair activity represented in ROs for consistent application and compliance with established Company policies, procedures, processes, and practices. * Prioritizes and quickly processes work as needed to meet Client promise times. * Ensures concise and clear communication with all internal and external Clients; communicates job status with the next shift Supervisor. * Ensures that Service Technicians follow warranty material disposition procedures as required. * Prepares a list of needed Service Department equipment, supplies and required repairs; reviews list with the Service Manager as needed. * Coordinates parts requirements with the Parts Department; promptly contacts Client to schedule an appointment upon receipt of special order parts. * Advises Parts Manager and Service Manager of repetitive shortages. Efficiently and Effectively Coordinates Claims Input and Warranty Claim Administration * Ensures claims are input correctly and on a timely basis with all relevant information included. * Seeks out and understands all manufacturer's publications relevant to warranty claim administration. * Maintains accurate knowledge on all warranty claim processes and procedures. * Ensures repair order document storage complies with established corporate, legal and manufacturer's retention requirements. Consistently Works to Ensure Warranty Processes Are Maintained * Processes warranty claims on a timely basis for each franchise or distributor. * Processes all warranty paperwork to ensure proper documentation. * Verifies claim criteria required by factory or distributor. * Reconciles all warranty receivables with payments through the appropriate accounting schedule. * Resubmits all rejected claims promptly or receives authorization to write them off. Qualifications Education/Licenses/Certifications/Qualifications: * Universal Technical Institute (UTI) or Technical School graduate, or equivalent training and experience,plus three (3) years' progressively responsible experience preferred. * Current California Driver License with clean Department of Motor Vehicle driving record. * High school graduate or equivalent; * Automotive administrative experience preferred. Degree/Diploma High School Diploma/GED : Required Licenses Required Valid CA Driver License

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 14 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, and Anaheim Hills. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 11 extraordinary brands of the most sought after luxury cars. Our Porsche dealership in Pasadena is seeking Service Technicians. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by effectively and efficientlyrepairing vehicles in a safe and timely manner, while upholding the highest levels of professional integrity and achieving individual and franchise goals and objectives. MINIMUM 5 YEARS OF EXPERIENCE WITH EUROPEAN CAR DEALERSHIPS REQUIRED $40-$60 FLAG RATE Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. WHAT WE OFFER * Professional development and opportunities to grow within a well-respected company * Competitive Pay * Health Insurance Coverage (medical, dental, vision, and life) * Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) * 401(k) Retirement Plan * Flexible Spending Account * Paid Time-Off (vacation pay, sick pay, holiday pay) * Parental Leave * Employee Perks (sports games, theme parks, etc.) * Employee Referral Bonus Program * Compensation will be based on experience and skill level. * To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Responsibilities Consistently Ensures Client Satisfaction and Safety by Effectively, Efficiently, and Safely Repairing Vehicles Right the First Time, Every Time * Effectively utilizes manufacturer recommended diagnosis and repair processes. * Promptly seeks clarification and/or management input, if Client concern, objective, or correct course of action is unclear. * Upon completion of repair, verifies that the concern has been resolved; communicates clearly the cause and all steps taken to correct the concern. * Consistently and actively maintains solid working knowledge of, and ensures documentation and procedures comply with, Company, Manufacturer, local, state, and federal policies, procedures and regulations, which pertain to the sale and service of new and pre-owned vehicles; consistently demonstrates passion for continued learning regarding brand-specific knowledge. * Consistently, effectively, and efficiently locates, reads, analyzes, interprets, understands, and successfully performs work based upon complex technical documents. Effectively and Efficiently Achieves Proficiency Rate * Consistently participates in determination of personal performance targets; sets challenging goals. * Organizes work and work tools to minimize damage and/or loss. * Required to successfully pass and remain current on all certification testing. Qualifications * High school graduate or equivalent; two (2) years' related and progressively responsible automotive retailer, brand-specific service technician experience preferred; Technical School Diploma and Automotive Service Excellence (ASE) certification preferred. * Required: Current California Driver License with satisfactory Department of Motor Vehicle driving record. * MINIMUM 5 YEARS OF EXPERIENCE WITH EUROPEAN CAR DEALERSHIPS REQUIRED Degree/Diploma High School Diploma/GED : Desired Licenses Required Valid CA Driver License

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 15 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, Anaheim Hills, and Loma Linda. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 12 extraordinary brands of the most sought after luxury cars. Our BDC Department in Arcadia is seeking a BDC Sales Representative. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by effectively maintaining a vital communication link between the Business Development Center (BDC) and internal and external Clients, while ensuring achievement of all franchise sales goals and objectives. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. WHAT WE OFFER * Professional development and opportunities to grow within a well-respected company * Competitive Pay * Health Insurance Coverage (medical, dental, vision, and life) * Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) * 401(k) Retirement Plan * Flexible Spending Account * Paid Time-Off (vacation pay, sick pay, holiday pay) * Parental Leave * Employee Perks (sports games, theme parks, etc.) * Employee Referral Bonus Program * Compensation will be based on experience and skill level. * To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Responsibilities Effectively and Efficiently Manages Business Development Center (BDC) Processes to Consistently Ensure Client Satisfaction * Promptly, professionally, and in a courteous manner assists with, and maintains accurate records of, inbound and outbound calls; coordinates handling and processing of all Client issues as related to Sales; continually develops enhanced telephone call handling and language management skills; promptly, candidly, and confidentially communicates with management, whenever an issue or concern cannot be promptly resolved to the Clients satisfaction. * Effectively utilizes detailed scripts as provided by the Company or Manufacturer regarding properly handling Client concerns and meet Company and Manufacturer objectives. * Consistently captures and documents, Client data, such as, but not limited to, electronic mail (e-mail), home/work/cellular telephone numbers, and mailing address. * Develops, implements, monitors, and adjusts productivity goals with Business Development Center (BDC) Management to achieve personal and Company objectives; reviews and analyzes actions at the end of each week, month, and year to determine how to plan more effectively in the future. * Consistently meets or exceeds the goal of satisfying the needs of our Clients. * Proactively works with the BDC Management to develop action plans to immediately correct performance in order to consistently meet and exceed productivity goals. * Consistently remains engaged with management, fellow team members, and processes, to foster successful working relationships with all internal and external Clients * Maintains solid working knowledge of, and complies with, Company, local, state, and federal policies, procedures and regulations, which pertain to the sale of new and pre-owned vehicles. * Assists BDC Management to successfully implement plans, processes, and procedures to ensure that the Company consistently meets or exceeds market average Customer Satisfaction Index (CSI) scores. * Ensures all documentation is accurately completed in a timely manner while consistently protecting Client information. * Maintains current reports on daily, weekly, and monthly production numbers, such as, but not limited to, number of calls, calls to appointment ratio, appointment to closing ration. Effectively and Efficiently Maintains Product/Inventory Knowledge * Consistently maintains basic knowledge of all new and pre-owned vehicle models within each class, packages, package contents, base prices and price ranges, including those in inventory. * Required to successfully pass and remain current on all certification testing. Qualifications * Desired; H.S. Diploma/GED/ or Equivalent * Required; 2+ years in position of customer service representative or similar positions in retail industry. * Required; Excellent interpersonal and customer service skills; retail related experience. * Required; Strong verbal and written communication skills (Bi-lingual in English and Spanish a plus; * At least eighteen (18) years of age. * Required; Current California Sales License Degree/Diploma High School Diploma/GED : Desired

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 14 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, and Anaheim Hills. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 11 extraordinary brands of the most sought after luxury cars. Our Volvo dealership in Pasadena is seeking a Fleet Manager. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by successfully achieving sales goals and objectives relevant to the components of the Company's strategic plan. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. WHAT WE OFFER * Professional development and opportunities to grow within a well-respected company * Competitive Pay * Health Insurance Coverage (medical, dental, vision, and life) * Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) * 401(k) Retirement Plan * Flexible Spending Account * Paid Time-Off (vacation pay, sick pay, holiday pay) * Parental Leave * Employee Perks (sports games, theme parks, etc.) * Employee Referral Bonus Program * Compensation will be based on experience and skill level. * To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Responsibilities Effectively and Efficiently Ensure All Fleet Accounts and Records Are Consistently Maintained * Supports the efforts of the new vehicle department operations as needed. * Solicits commercial fleet accounts. * Ensures quality of deliveries of all fleet sales. * Follow-up on dealership payment for delivered fleet, lease company, and commercial account vehicles routinely. * Supplies new vehicle department manager with monthly forecasts of fleet car and truck deliveries. Effectively and Efficiently Ensures Department Compliance With Solicitation and Bidding * Maintains contact with federal, state and/or local government agencies and utilities to secure fleet business, actively utilizing the bidding process. * Maintains accurate records of fleet business and processes. Effectively and Efficiently Provides Exemplary Service for Fleet Accounts * Provides out-of-stock service for fleet accounts and local leasing companies in conjunction with new-vehicle department manager. * Follow-up with any issues of delivery and/or delays. * Supplies specifications as needed for orders. Builds Internal and External Client Relations/Retention * Maintains a strong "Client-Centric" vision and utilizes "The Rusnak Standard," best core practices, as well as professional and exemplary service to provide every internal and external Client with an extraordinary experience during every encounter. * Actively listens and communicates, verbally and in writing, in a courteous, professional, clear, concise, and correct manner to identify Client needs beyond expressed concerns. * Responds in a timely, courteous, welcoming and professional manner with a "consultative, value-added" approach to secure Client understanding and develop stronger business relationships and increase future opportunity. Qualifications * UTI or trade school graduate preferred or equivalent practical experience. * (3) or more years experience with Fleet sales. * Excellent interpersonal and customer service skills. * Strong or Good verbal and written communication skills. * At least eighteen (18) years of age. * Desired or Required: Current California Driver License with satisfactory Department of Motor Vehicle driving record. * Desired: Current California Sales License Degree/Diploma High School Diploma/GED : Desired Licenses Required Valid CA Driver License, Valid CA Sales License

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 14 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, and Anaheim Hills. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 11 extraordinary brands of the most sought after luxury cars. Our BMW Westlake dealership in Thousand Oaks is seeking a FINANCE ASSOCIATE L4. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Paul Rusnak Management (PRM)/Rusnak Group (the Company) by guaranteeing that the highest ethical standards and legal compliance in finance transactions are upheld, while achieving individual and franchise sales objectives in the strategic plan Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. WHAT WE OFFER Professional development and opportunities to grow within a well-respected company Competitive Pay Health Insurance Coverage (medical, dental, vision, and life) Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) 401(k) Retirement Plan Flexible Spending Account Paid Time-Off (vacation pay, sick pay, holiday pay) Parental Leave Employee Perks (sports games, theme parks, etc.) Employee Referral Bonus Program *Compensation will be based on skill level and experience. *To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Responsibilities Effective and Efficiently Maintain Finance Administration Procedures: Assists Sales managers to prepare sales documents, Contracts and all related disclosures. Review all Incentives and applicable programs. Review all documents and disclosure to make sure every deal meet compliance requirements before it is presented to clients. Process all cancellations and buy backs. Finalizes all cash, Financed and lease contracts. Submits and administers deals for funding in timely manner. Review, submit and manage all incentives in timely manner. Administers ongoing maintenance of CIT. Administers daily Finance functions including, but not limited to: Deal processing, Compliance documents review, Funding deals, Submitting Rebates and Incentives, Vehicle Reporting, Submitting all AMO Products, Process contract cancellation, AMO aftermarket sales, Preparing out of state sales, Courtesy deliveries, Lemon law buyback, manage Incentive list and payments and work toward achieving the goals of the dealership. Type and process F&I deals. Multiple OEM brands and stores. Qualifications Required: Minimum of 3 year Rusnak Finance writer Experience. Multi brand/Store Rusnak Finance writer experience. Required: H.S. Diploma/GED/ or Equivalent or Degree in Finance or related field, or equivalent of 2 years' experience in same/similar position. Excellent interpersonal and customer service skills; at least 2 years of retail related experience. Strong or Good verbal and written communication skills (Bi-lingual in English and any or other language is an asset in this position). At least eighteen (18) years of age. Required: Current California Driver License with satisfactory Department of Motor Vehicle driving record. Required: Current California Sales License. Degree/Diploma Bachelor's Degree : Business Administration, Finance, Marketing Required Licenses Required Valid CA Driver License, Valid CA Sales License

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 14 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, and Anaheim Hills. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 11 extraordinary brands of the most sought after luxury cars. Our Human Resources Department is seeking an Office Clerk. This is a great opportunity to take your career to the next level. In this position, you will contribute to the success of Rusnak Group by administrative and clerical support in key areas as well as assisting with departmental projects and initiatives on an as-needed basis. HR experience is NOT required. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. WHAT WE OFFER * Professional development and opportunities to grow within a well-respected company * Competitive Pay * Health Insurance Coverage (medical, dental, vision, and life) * Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) * 401(k) Retirement Plan * Flexible Spending Account * Paid Time-Off (vacation pay, sick pay, holiday pay) * Parental Leave * Employee Perks (sports games, theme parks, etc.) * Employee Referral Bonus Program * Compensation will be based on experience and skill level. * To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Responsibilities Effectively and efficiently maintains all file systems. * Maintains organization and filing systems in office and file rooms * Creates and Organizes various file types as needed * Reads/examines incoming documents for accuracy and legibility, gets clarification if necessary, classifies properly, and files within appropriate system * Searches for and retrieves information contained in files requested * Other file duties as assigned/needed Efficiently executes key Administrative Tasks for the Entire Department * Ensures all guests are received in a warm, welcoming manner and guest areas/Conference room are neat, stocked, and professional for guests at all times. * Assists with managing the telephone and voicemails of the general office phone line. * Schedules appointments and sends calendar invitations. Compiles the new hire list. * Maintains the office supply inventory, prepares orders for HR Director review, and places approved orders with approved vendors. Coordinates orders and product delivery with various outside vendors, such as service award pins and name badges. * Initiates and coordinates all shipping and mailing needs of department. * Prepares materials and documents for trainings and meetings. * Assists Human Resources Team in compiling forms, data and reports for projects. * Provides assistance during department personnel file and compliance audits. Qualifications * Education; Required H.S. Diploma/GED. * At least eighteen (18) years of age. * Experience (Desired): A minimum of 1 year in position of Office Clerk or similar * Excellent interpersonal and customer service skills. * Strong verbal and written communication skills. * License (Required): Current California Driver License with satisfactory Department of Motor Vehicle driving record. Degree/Diploma High School Diploma/GED : Required Licenses Required Valid CA Driver License

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 14 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, and Anaheim Hills. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 11 extraordinary brands of the most sought after luxury cars. Our BMW Westlake dealership in Thousand Oaks is seeking a Pre-Owned Vehicle Sales Manager. This is a great opportunity to take your automotive career to the next level. In this position, you will manage the efforts of the Pre-Owned Vehicle (POV) Sales Department while handling client inquiries and ensuring that the dealership actualizes its maximum profit potential on POV sales. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. WHAT WE OFFER Professional development and opportunities to grow within a well-respected company Competitive Pay Health Insurance Coverage (medical, dental, vision, and life) Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) 401(k) Retirement Plan Flexible Spending Account Paid Time-Off (vacation pay, sick pay, holiday pay) Parental Leave Employee Perks (discounts to sports games, theme parks, gym membership and so much more!) Employee Referral Bonus Program *Compensation will be based on experience and skill level. *To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency Responsibilities Effectively and Efficiently Meets or Exceeds Pre-Owned Vehicle (POV) Sales Objectives Develops, consistently monitors, and adjusts POV sales goals (financial/budgets and volumes) to achieve Company and franchise sales objectives. Successfully promotes all departmental sales initiatives; ensures Clients are aware of the full product line and features; proactively informs Clients of specials; promptly, effectively handles Client concerns and complaints according to dealership's guidelines. Establishes annual and monthly objectives for unit sales, gross profits, expenses, and operating profit. Consistently analyzes market and franchise data to develop growth plan, identify areas of opportunity. Proactively and consistently works with management to ensure that revenue targets are met. On a weekly and monthly basis, monitors sales and profitability to ensure strategic goals are being met. Forecasts goals and objectives for sales, gross, and key expenses on a monthly and annual basis. Understands, keeps abreast of, and complies with Company, local, state, and federal regulations that affect POV vehicle sales. Establishes delivery procedures and ensures that delivery includes an introduction to the Service Department and scheduling of the first service appointment. Adheres to the Company requirements for using the Customer Relationship Management (CRM) tool; ensures proper follow up of all POV potential buyers by developing, implementing, and monitoring a prospecting, follow-up, and sales control system. Processes POV Sales Consultant commission sheets daily; monitors related payroll records. Communicates daily with the new vehicle Sales Manager regarding units needed for POV inventory. Works in conjunction with the Service Department; studies classified ads, and all available sources, to find quality, low-mileage POVs. Enforces a 60-day turn policy for non-Porsche product; 90-day turn policy for Porsche product. Appraises all incoming POVs; works closely with management to develop and implement effective cost control strategies; promptly ensures that cosmetic and mechanical reconditioning is performed within the dealership's cost and time limitations; stringently manages reconditioning expenses. Establishes and controls wholesaling activities. Keeps abreast of auto auction activity and prices; attends auctions on a regular basis. Approves all paperwork from auctions and provides proper documentation to the office for purchases. Notifies management of anticipated delivery of purchases. Tracks results of auction purchases; compares gross profits of auction vehicles with those of trade-ins. Develops and maintains outside sources (wholesalers and retailers) for both buying and selling units. Works with other respective Rusnak franchises to retain POVs within the Rusnak Automotive Group. Plays a Key Role in Strategic Planning Proactively participates in the Company strategic planning process. Works closely with GSM and/or GM to develop the franchise-level plan; consistently evaluates performance to develop methods for improving performance. Promotes Personnel Engagement and Ensures Development/Management Hires, trains, motivates, directs, schedules activities, counsels, and monitors the performance of all POV Sales Department team members to ensure proper staffing at all times; effectively and consistently directs sales staffing and training in ways that will enhance the development and control of POV sales programs. Conducts daily and weekly sales and sales training meetings. Oversees the efforts of POV Sales Department to enhance the image and customer satisfaction (CSI) ratings of the dealership; helps close deals; ensures that POV Sales Consultants are informed of all new inventory and current advertising efforts, including special sales. Establishes and enforces product-knowledge standards. Proactively remains engaged with POV Sales Consultants, Sales Assistants, and other Sales Department team members to establish their annual goals, which are designed to support Company and franchise strategy and are consistent with each team members Job Descriptions; assists individual POV Sales Consultants in setting aggressive yet realistic monthly goals and objectives and provides them with the support to meet these goals; closely monitors productivity and performance; develops action plans to immediately correct performance in order to consistently meet and exceed sales goals; proactively works with the management team to develop and implement on-going sales team improvement plans. Ensures 100 percent turnover of each Client to the Finance and Insurance (F&I) Manager. Works closely with management to identify opportunities to improve franchise effectiveness; develop, implement a plan to continuously improve the capabilities of all POV team members. Consistently develops and maintains external relationships to reach out and solicit highly qualified candidates who would be quality hires for the franchise team. Fosters Positive Manufacturer Relations Develops appropriate relationships with manufacturer partners to enhance the reputation of the Company and franchise. Ensures at all times that the franchise POV Sales Team consistently meets or exceeds a high ethical standard in the eyes of the manufacturer partners. Ensures that the franchise POV sales team consistently meets the performance expectations of the manufacturer partners. Effectively Oversees Inventory/Marketing Endeavors Manages the POV inventory, as applicable, to ensure the correct mix and quantity of product and fulfill the requirements for inventory total dollar amount, aging, and day's supply; closely monitors aged inventory in order to mitigate wholesale loss. Ensures POV inventory is displayed appropriately to maximize merchandising potential. Consistently monitors customers likes and dislikes, lost sales, and dealership sales history; conducts local market analyses to determine which vehicles to stock. Works closely with management to develop effective advertising campaigns and other promotions. Ensures acquisition of correct product relating to market demands and the Rusnak standard. Consistently reviews all website(s) content to ensure accuracy. Responsible for creating pricing, specials, and unique seller's notes. Effectively and consistently follows Company approved methods of wholesaling aged product or vehicles not retained for retail purchase. Qualifications Experience Required: A minimum of (5) years in position of Pre-Owned Automotive Sales Management or similar positions in Automotive industry. Experienced Ideal: Automotive Finance & Insurance Manager experience. Degree/Diploma Bachelor's Degree : Required Licenses Required Valid CA Driver License, Valid CA Sales License

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 14 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, and Anaheim Hills. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 11 extraordinary brands of the most sought after luxury cars. Our Audi dealership in Pasadena is seeking Lease Retention Sales Consultant. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by successfully achieving sales goals and objectives relevant to the components of the Company's strategic plan. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. WHAT WE OFFER * Professional development and opportunities to grow within a well-respected company * Competitive Pay * Health Insurance Coverage (medical, dental, vision, and life) * Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) * 401(k) Retirement Plan * Flexible Spending Account * Paid Time-Off (vacation pay, sick pay, holiday pay) * Parental Leave * Employee Perks (sports games, theme parks, etc.) * Employee Referral Bonus Program * Compensation will be based on experience and skill level. * To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Responsibilities Consistently Meets or Exceeds Client Retention Objectives: * Source clients by accessing AutoAlert System and evaluating potential opportunities of clients that could generate a trade-in sale. * Generate sales lead; make contact with clients that have the possibility to exchange their vehicles, assess their current needs, and provide appropriate recommendations. * Set appointment with trade-in clients for trade evaluation and assist clients with product knowledge to facilitate the customer's selection of a replacement vehicle that best meets their need. * Identify and introduce the clients with interest in a vehicle to the Sales Consultant that is best able to assist him/her with a vehicle demonstration and finalization of the sales transaction. * Solicit dealership purchase of client's vehicle if client has no interest in another vehicle. * Consult with the Finance department to explore possibility of presenting extended service contract coverage once illegibility has been verified and present clients with extended service contract options. * Follow up with clients after their visit to assess their experience, thank them and invite them back to RUSNAK for their next purchase. Consistently Meets or Exceeds Sales Objectives: * Develops, implements, monitors, and adjusts sales goals (financial and volumes) with sales management to achieve personal and Company sales objectives; reviews and analyzes actions at the end of each day, week, month, and year to determine how to plan more effectively in the future. * Consistently meets or exceeds the goal of satisfying the transportation needs of our Clients. * Proactively works with the Sales Manager, General Sales Manager, and/or General Manager to develop action plans to immediately correct performance in order to consistently meet and exceed sales goals; attends and actively participates in all sales meetings. * Sells, leases, delivers a pre-agreed upon monthly minimum amount of vehicles. * Promptly and professionally greets, and offers assistance or direction to, all Clients that enter the dealership showroom or sales lot. * Consistently assists each Client with selecting a vehicle by asking questions, listening carefully to their responses, and matching their expectations with our vehicles by fully explaining product performance, application, benefits, and optional equipment. * Offers test drives to all Clients; strictly follows Company policies and procedure regarding test drives; prior to test drive, obtains proper identification from Client. * Knows, understands, and strictly follows all Company, local, state, and federal, policies, rules, and regulations regarding automobile sales. * Knows and understands equity and values; fully capable of explaining depreciation to the Client. * Consistently ensures that a member of the sales management team has the opportunity to meet each Client. * Ensures that all closed deals are forwarded to the Finance and Insurance Manager (F&I Manager), along with properly completed paperwork, such as, but not limited to, insurance information and title. * Consistently ensures that all sales orders are completed and paperwork is processed in accordance with established Company policies and procedures. * Prior to Client arrival, ensures sold vehicle is ready for delivery. * Delivers vehicle to Client; ensures that the Client fully understands the vehicle's operating features, warranty, and paperwork. * Introduces Clients to Service Department Team; emphasizes to Client the quality and efficiency of service repairs and maintenance available in the dealership's service department; schedules first service appointment. * Consistently follows up on all post-delivery items, such as, but not limited to, tag/title work, "we-owes," and special requests, to ensure that we continue to meet or exceed Client expectations. * Consistently remains engaged with management, fellow team members, and processes, to foster successful working relationships with all internal and external Clients. * Adheres to the Company requirements for fully and effectively utilizing the Customer Relationship Management (CRM) tool; maintains a Client follow up system that encourages repeat and referral business and contributes to Client Qualifications * Driver License Required: Current California Driver License with satisfactory Department of Motor Vehicle driving record * License; Required: Current California Sales License. * Experience; Ideal: Previous experience as a Sales Consultant or similar positions in Automotive, Retail, Sales, Hospitality, industry/ies. * Strong verbal and written communication skills * Excellent interpersonal and customer service skills Degree/Diploma High School Diploma/GED : Desired Licenses Required Valid CA Driver License, Valid CA Sales License

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 14 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, and Anaheim Hills. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 11 extraordinary brands of the most sought after luxury cars. Our Porsche dealership in Pasadena is seeking a Service Sales Advisor. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Auto Group by providing all Clients with comprehensive, value-added, fair, and ethical automobile repair services while achieving individual strategic sales objectives. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. WHAT WE OFFER * Professional development and opportunities to grow within a well-respected company * Competitive Pay * Health Insurance Coverage (medical, dental, vision, and life) * Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) * 401(k) Retirement Plan * Flexible Spending Account * Paid Time-Off (vacation pay, sick pay, holiday pay) * Parental Leave * Employee Perks (discounts to sports games, theme parks, gym membership and so much more!) * Employee Referral Bonus Program Compensation will be based on experience and skill level. * To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Responsibilities Consistently Meets All Service Department Expectations And Gross Profit/Sales Objectives * Schedules service appointments; makes it a priority to obtain Client and automobile data prior to arrival as often as possible. * Immediately greets customers in a professional, friendly manner and obtains automobile information. * Ensures Client's automobile problems are accurately and clearly documented on the Repair Order (RO). * Test drives the automobile with the Client as needed to diagnose problem or refers the Client to appropriate Service Technician to conduct test drive and diagnose problem. * Respectfully advises Clients on the proper care of their automobile and the value of maintaining their automobile in accordance with manufacturers' specifications. * Provides a complete and accurate written cost estimate for all labor and parts. * Recommends additional needed and value added service based upon service history and automobile inspection. * Establishes "promised time" with Client; coordinates with Dispatcher, if required. * Ensures each RO is signed by the Client and that they receive a copy. * Establishes Client's preferred method of payment; obtains credit approval, if required. * Immediately notifies Dispatcher of incoming work. * Periodically checks on the progress of the repair throughout the day. Promptly contacts the Client regarding any changes in the promised time, explains cost and time requirements in detail, and gets proper authorization before performing any additional repairs. * Implements and maintains a service marketing program. * Consistently reviews and closes RO's ensuring that work is completed and additional work and corresponding authorization is noted. * Ensures that automobiles are parked in assigned areas. Makes sure they are locked and all keys are marked and correctly stored. * Keeps service department forms, menus, and pricing guides up-to-date. * Ensures each Client receives a thorough explanation of all completed work and charges. * Successfully maintains a quality control process to eliminate "comebacks." * Consistently meets or exceeds established Customer Satisfaction Index (CSI) scores. * Efficiently and effectively handles telephone inquiries regarding appointments and work in progress. * Thoroughly inspects all automobiles for body work, informs Client, if work is needed, and provides an accurate estimate. * Monitors RO sales and seeks opportunities to add value for our Clients while increasing revenue. * Writes appropriate share of work based upon division of work among all Service Consultant/Advisor's. * Sells "time" at appropriate values per Company and manufacturer guidelines. * Ensures estimates are accurate and reflect added value for our Clients. * Ensures the Company and Service Technicians are fairly compensated for all completed work. * Effectively promotes "value-delivered," rather than "discount offered," to make a sale. * Successfully integrates personal experience, expertise, professionalism, and business strategy to achieve sales objectives. Qualifications * Experience Required: A minimum of 3+ years in position of Service Advisor or similar positions in Automotive industry; experience in a Tier One European brand Service Consultant capacity desired. * Strong verbal and written communication skills (Bi-lingual in English, Spanish, Mandarin Chinese or other language is an asset in this position). * Excellent interpersonal and customer service skills. Degree/Diploma High School Diploma/GED : Required Licenses Required Valid CA Driver License

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 14 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, and Anaheim Hills. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 11 extraordinary brands of the most sought after luxury cars. Our Audi dealership in Pasadena is seeking a Finance Manager. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Paul Rusnak Management (PRM)/Rusnak Group (the Company) by guaranteeing that the highest ethical standards and legal compliance in finance transactions are upheld, while achieving individual and franchise sales objectives in the strategic plan. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. WHAT WE OFFER * Professional development and opportunities to grow within a well-respected company * Competitive Pay * Health Insurance Coverage (medical, dental, vision, and life) * Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) * 401(k) Retirement Plan * Flexible Spending Account * Paid Time-Off (vacation pay, sick pay, holiday pay) * Parental Leave * Employee Perks (sports games, theme parks, etc.) * Employee Referral Bonus Program * Compensation will be based on skill level and experience. * To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Responsibilities Effectively and Efficiently Manages Finance Processes; Ensuring Legal Compliance, Accuracy, Fair Treatment * Maintains active knowledge of all current and pending state and federal legal compliance guidelines; understands and complies with Company, local, state, and federal regulations that pertain to the sale of new and used vehicles. * Consistently protects the Company from liability throughout the finance process; validates Clients expectations; any disclosure required is reviewed with the Client(s) and acknowledged by signature. * Ensures all documentation is accurately completed in a timely manner while consistently protecting Client information. * Conducts all business in an ethical and professional manner. Ensures Integrity of Transactions * Ensures that all transactions are completed in a timely manner, ensures all written and verbal representations are accurate and as intended. * Consistently ensures that all department files are current, neat, and secured at all times; ensuring full protection of Client information. * Prior to delivery, verifies all aspects of the Sales Department's deal structure, such as, but not limited to, rate, residual, advance, and term; ensures that Vehicle Identification Number (VIN) is accurate; carefully and consistently reviews Client's credit profile to ensure our ability to secure a lending source at or below the rate being offered to the Client. * Before forwarding to administration, carefully and consistently checks all paperwork for correct information such as, but not limited to, title, lien information, and taxes. * Verifies payoff information on all trade-ins; verifies proper insurance coverage on all deals. Effectively and Efficiently Contributes to Achieving Strategic Goals * Assists the sales process through completion of the sale while ensuring all corporate finance goals are met on a departmental and individual level. * Encouraged and expected to generate additional revenue by negotiating gross profit, maintaining and improving reserves, and by selling aftermarket products and services through consistent use of the finance menu. * Leads by example and Promotes excellent Sales Satisfaction Index (SSI)/ Customer Satisfaction Index (CSI) scores. * Maximizes cash flow by getting funding packages to the General Manager (GM) as quickly as possible. * Maintains current knowledge of Manufacturer's policy, procedures, programs, and initiatives; adheres to these practices and integrates as required in all relevant Client interactions. * Encouraged and expected to act upon day to day departmental decisions; however, must consult GM and/or Human Resources (HR) before implementation of major decisions. Designs and Achieves Individual Goals * Develops, and consistently monitors, sales financial goals (budgets), with GM & General Sales Manager (GSM). * Analyzes market and franchise data to develop growth plan and identify areas of opportunity. * Consistently works with GSM to ensure that revenue targets are met. * Works closely with GSM to develop and implement cost control strategies. * On a weekly and monthly basis, monitors sales and profita * Works closely with GSM to develop action plans to correct performance as required. Qualifications * Experience Required: A minimum of 2 years in position of Finance or similar positions in Automotive industry. * Successful completion of finance training. Degree/Diploma Bachelor's Degree : Business Administration, Finance, Marketing Required Licenses Required Valid CA Driver License, Valid CA Sales License

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 15 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, Anaheim Hills, and Loma Linda. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 12 extraordinary brands of the most sought after luxury cars. Our BDC Department in Arcadia is seeking a BDC Service Representative. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by effectively maintaining a vital communication link between the Business Development Center (BDC) and internal and external Clients, while ensuring achievement of all franchise service goals and objectives. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. WHAT WE OFFER * Professional development and opportunities to grow within a well-respected company * Competitive Pay * Health Insurance Coverage (medical, dental, vision, and life) * Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) * 401(k) Retirement Plan * Flexible Spending Account * Paid Time-Off (vacation pay, sick pay, holiday pay) * Parental Leave * Employee Perks (sports games, theme parks, etc.) * Employee Referral Bonus Program * Compensation will be based on experience and skill level. * To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Responsibilities Effectively and Efficiently Contributes to a Profitable and Successful Business Unit: * Fields inbound phone calls on a daily basis; make outbound phone calls to gain new growth for all franchises * Generate service appointments for all franchises to promote greater revenue for each franchise * Efficiently record all customer interaction activity in the Company's customer database system; enter notes in a timely basis and write in professional, clear, grammatically correct manner with complete details listed. * Effectively manages special tasks as assigned by the BDC and Service management team to contribute to overall team success of the organization * Meet individual and team goals and initiative; for example hourly goals, monthly, and annual goals * Provides daily, monthly and quarterly progress updates to BDC and Service management; ensures all managers are informed on all customer and personal concerns. * Learn and adapt to changing needs of BDC campaigns by given deadline * Learn and correctly apply scripts within 24 hours of being provided by management * Communicates effectively with service customers within established time frames * Encourages clients to visit the dealership and service their vehicle by scheduling service appointments; Qualifications * Desired; H.S. Diploma/GED/ or Equivalent * Required; 2+ years in position of customer service representative or similar positions in retail industry. * Required; Excellent interpersonal and customer service skills; retail related experience. * Required; Strong verbal and written communication skills (Bi-lingual in English and Spanish a plus; * At least eighteen (18) years of age. Degree/Diploma High School Diploma/GED : Desired

Qualifications Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 14 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, and Anaheim Hills. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 11 extraordinary brands of the most sought after luxury cars. We are seeking a Executive Director of Marketing to contribute to the success of the Marketing Department by providing strategic marketing guidance to align the department with the Company's goals and objectives while adhering and promoting the RUSNAK standard. WHAT WE OFFER * Professional development and opportunities to grow within a well-respected company * Competitive Pay * Health Insurance Coverage (medical, dental, vision, and life) * Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) * 401(k) Retirement Plan * Flexible Spending Account * Paid Time-Off (vacation pay, sick pay, holiday pay) * Parental Leave * Employee Perks (sports games, theme parks, etc.) * Employee Referral Bonus Program * Compensation will be based on experience and skill level. To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. Degree/Diploma Bachelor's Degree : Marketing Required Licenses Required Valid CA Driver License

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 11 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Anaheim Hills, and Loma Linda. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 13 extraordinary brands of the most sought after luxury cars. Our Bentley/Rolls-Royce dealership in Pasadena is seeking Service Technicians. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by effectively and efficientlyrepairing vehicles in a safe and timely manner, while upholding the highest levels of professional integrity and achieving individual and franchise goals and objectives. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. WHAT WE OFFER * Professional development and opportunities to grow within a well-respected company * Competitive Pay * Health Insurance Coverage (medical, dental, vision, and life) * Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) * 401(k) Retirement Plan * Flexible Spending Account * Paid Time-Off (vacation pay, sick pay, holiday pay) * Parental Leave * Employee Perks (sports games, theme parks, etc.) * Employee Referral Bonus Program * Compensation will be based on experience and skill level. * To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Responsibilities Consistently Ensures Client Satisfaction and Safety by Effectively, Efficiently, and Safely Repairing Vehicles Right the First Time, Every Time * Effectively utilizes manufacturer recommended diagnosis and repair processes. * Promptly seeks clarification and/or management input, if Client concern, objective, or correct course of action is unclear. * Upon completion of repair, verifies that the concern has been resolved; communicates clearly the cause and all steps taken to correct the concern. * Consistently and actively maintains solid working knowledge of, and ensures documentation and procedures comply with, Company, Manufacturer, local, state, and federal policies, procedures and regulations, which pertain to the sale and service of new and pre-owned vehicles; consistently demonstrates passion for continued learning regarding brand-specific knowledge. * Consistently, effectively, and efficiently locates, reads, analyzes, interprets, understands, and successfully performs work based upon complex technical documents. Effectively and Efficiently Achieves Proficiency Rate * Consistently participates in determination of personal performance targets; sets challenging goals. * Organizes work and work tools to minimize damage and/or loss. * Required to successfully pass and remain current on all certification testing. Qualifications * High school graduate or equivalent; two (2) years' related and progressively responsible automotive retailer, brand-specific service technician experience preferred; Technical School Diploma and Automotive Service Excellence (ASE) certification preferred. * Required: Current California Driver License with satisfactory Department of Motor Vehicle driving record. Degree/Diploma High School Diploma/GED : Desired Licenses Required Valid CA Driver License

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 14 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, and Anaheim Hills. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 11 extraordinary brands of the most sought after luxury cars. Our BMW Westlake dealership in Thousand Oaks is seeking Sales Consultants. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by successfully achieving sales goals and objectives relevant to the components of the Company's strategic plan. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. WHAT WE OFFER Professional development and opportunities to grow within a well-respected company Competitive Pay Health Insurance Coverage (medical, dental, vision, and life) Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) 401(k) Retirement Plan Flexible Spending Account Paid Time-Off (vacation pay, sick pay, holiday pay) Parental Leave Employee Perks (sports games, theme parks, etc.) Employee Referral Bonus Program *Compensation will be based on experience and skill level. *To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Responsibilities Consistently Meets or Exceeds Sales Objectives Develops, implements, monitors, and adjusts sales goals (financial and volumes) with sales management to achieve personal and Company sales objectives; reviews and analyzes actions at the end of each day, week, month, and year to determine how to plan more effectively in the future. Consistently meets or exceeds the goal of satisfying the transportation needs of our Clients. Proactively works with the Sales Manager, General Sales Manager, and/or General Manager to develop action plans to immediately correct performance in order to consistently meet and exceed sales goals; attends and actively participates in all sales meetings. Sells, leases, delivers a pre-agreed upon monthly minimum amount of vehicles. Promptly and professionally greets, and offers assistance or direction to, all Clients that enter the dealership showroom or sales lot. Consistently assists each Client with selecting a vehicle by asking questions, listening carefully to their responses, and matching their expectations with our vehicles by fully explaining product performance, application, benefits, and optional equipment. Offers test drives to all Clients; strictly follows Company policies and procedure regarding test drives; prior to test drive, obtains proper identification from Client. Knows, understands, and strictly follows all Company, local, state, and federal, policies, rules, and regulations regarding automobile sales. Knows and understands equity and values; fully capable of explaining depreciation to the Client. Consistently ensures that the a member of the sales management team has the opportunity to meet each Client. Ensures that all closed deals are forwarded to the Finance and Insurance Manager (F&I Manager), along with properly completed paperwork, such as, but not limited to, insurance information and title. Consistently ensures that all sales orders are completed and paperwork is processed in accordance with established Company policies and procedures. Prior to Client arrival, ensures sold vehicle is ready for delivery. Delivers vehicle to Client; ensures that the Client fully understands the vehicle's operating features, warranty, and paperwork. Introduces Clients to Service Department Team; emphasizes to Client the quality and efficiency of service repairs and maintenance available in the dealership's service department; schedules first service appointment. Consistently follows up on all post delivery items, such as, but not limited to, tag/title work, "we-owes," and special requests, to ensure that we continue to meet or exceed Client expectations. Consistently remains engaged with management, fellow team members, and processes, to foster successful working relationships with all internal and external Clients. Adheres to the Company requirements for fully and effectively utilizing the Customer Relationship Management (CRM) tool; maintains a Client follow up system that encourages repeat and referral business and contributes to Client satisfaction. Qualifications Experience Desired: Previous experience as a Sales Consultant or similar positions in Automotive, Retail, Sales, Hospitality industries. Strong verbal and written communication skills Excellent interpersonal and customer service skills Degree/Diploma High School Diploma/GED : Required Licenses Required Valid CA Driver License, Valid CA Sales License

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 14 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, and Anaheim Hills. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 11 extraordinary brands of the most sought after luxury cars. Our BMW Westlake dealership in Thousand Oaks is seeking Sales Receptionist. This is a great opportunity to take your automotive career to the next level. In this position, you will contribute to the success of Rusnak Group by managing Client interactions, both in-person and via telephone, in an efficient, professional, courteous and timely manner, while upholding the highest levels of professional integrity and achieving individual proficiency goals established by management to support strategic plan objectives. Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. WHAT WE OFFER * Professional development and opportunities to grow within a well-respected company * Competitive Pay * Health Insurance Coverage (medical, dental, vision, and life) * Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) * 401(k) Retirement Plan * Flexible Spending Account * Paid Time-Off (vacation pay, sick pay, holiday pay) * Parental Leave * Employee Perks (sports games, theme parks, etc.) * Employee Referral Bonus Program * Compensation will be based on experience and skill level. * To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Responsibilities Effectively and Efficiently Follow Quality Control Procedures/Office Administration * Promptly, professionally, effectively, efficiently, and in a friendly manner, communicates with Clients, in-person and via telephone on computerized switchboard, to promote excellent Client relations and ensure the highest levels of Client satisfaction; determines purpose of visit/call, promptly seeks clarification, if request or objective is unclear; forwards Client/call to appropriate personnel or department while also providing an "introduction" to secondary personnel/call handler so that Client does not have re-introduce themselves or the issue; retrieves messages from computerized switchboard voice mail and forwards to appropriate personnel; documents and delivers messages or transfers calls to voice mail, when appropriate personnel are not available; carefully monitors visitor access and issues passes when required; continually develops enhanced telephone call handling and language management skills. * Maintains consistent knowledge of Company structure, telephone system, the dealership and department operations; keeps current with staff changes; answers questions about the Company and provides callers with address, directions, and other pertinent information. * Effectively and efficiently maintains and updates appointment calendars; places reminder calls prior to scheduled appointments. * Receives, sorts, and routes mail; maintains and routes publications. * Maintains fax machines, assists users, sends faxes, and retrieves and routes incoming faxes; creates/prints fax cover sheets, memos, correspondence, reports, other documents, when necessary. * Effectively and efficiently manages office supply inventory, performs other clerical duties as needed, such as, but not limited to, scanning, filing, driver license, data entry, photocopying, and collating. * Works closely with management to compile and maintain verified accounts payable records; reconciles statements and issues payments to vendors. * Follows established policies & procedures relevant to the assigned responsibilities. * Immediately communicates with management, when a Client concern or situation arises. Qualifications * Experience Desired: A minimum of 1 year in position of customer service or similar positions in Automotive, Retail, Sales or Hospitality industries. Degree/Diploma High School Diploma/GED : Required Licenses Required Valid CA Driver License

Are you ready to make the next move for your career? Do you have a passion for luxury cars? We are HIRING and we want to hear from you! JOIN OUR TEAM Rusnak Auto Group is a leader in the automotive industry with a stellar reputation in the Greater Los Angeles and throughout Southern California. Our commitment to serve our customers and win their loyalty has seen us expand to 14 locations with beautiful showrooms in Pasadena, Arcadia, Thousand Oaks, Ontario, and Anaheim Hills. With over six decades of success and experience, we strive to satisfy our customers' exquisite taste by offering 11 extraordinary brands of the most sought after luxury cars. Our INEOS-Grenadier dealership in Pasadena is seeking a Parts Associate. This is a great opportunity to begin your automotive career. In this position, you will contribute to the success of Rusnak Auto Group by supporting the efforts of the Parts Department staff through proper storage procedures and maintaining Client satisfaction by accurate order picking and driver assignment. WHAT WE OFFER * Competitive Pay * Professional development and opportunities to grow within a well-respected company * Health Insurance Coverage (medical, dental, vision, and life) * Comprehensive Benefits Package including Annual Wellness Fair and Employee Assistance Program (EAP) * 401(k) Retirement Plan * Flexible Spending Account * Paid Time-Off (vacation pay, sick pay, holiday pay) * Parental Leave * Employee Perks (discounts to sports games, theme parks, gym membership and so much more!) * Employee Referral Bonus Program Rusnak Auto Group is an equal opportunity employer. We are family owned and operated since the 1960s. * Compensation will be based on experience and skill level. * To ensure the safety of our employees and clients, we follow current guidelines and provide face masks and hand sanitizers. We use hospital grade cleaning products and increased cleaning frequency. Responsibilities Inventory Control * Ensures accurate and timely receipt of freight; accurately places incoming stock in the proper locations; file packing slips in numerical order. * Manages order pulling for employees and Clients. * Takes a leading role in bin organization and parts stocking. * Immediately informs management of any stock outages or discrepancies. * Assists with regular parts department inventories and selection of parts for returns. * Initiates all paperwork relating to damages/shortages and vendor returns. * Participates in perpetual counts. * Maintains department security. * Place daily stock orders. * Match purchase orders and invoices for Parts Manager to review and approve. * Attend training classes as directed by management. * INforms maanger of any irregularities in parts available for return to factory. * Post incoming orders. Shipping/Receiving/Warranty Administration * Manages all shipping processes, including shipping of warranty parts back to factory. * Maintains shipping supplies inventory; notifies Parts Manager of needed items. * Maintains separate warranty storage area organized by Repair Order (RO) sequence. * Informs manager of any irregularities in parts available for return to factory. * Ensures proper disposal of parts within factory, Company, and environmental guidelines. Personnel Coordination * Coordinates activities of contract delivery drivers. * Assists with scheduling of deliveries including routing and special requests. * Takes initiative to get job done through innovative thinking. * Promptly notifies salesman or management of Client issues, returns, or problems with drivers, and deliveries, as necessary. Qualifications * Education; Required H.S. Diploma/GED * Experience (Desired): A minimum of 2+ years in position of related or similar positions progressively in automotive, Retail, Sales, Hospitality or Food & Beverage, industries. * License (Required) Current California Driver License with satisfactory Department of Motor Vehicle driving record Degree/Diploma High School Diploma/GED : Required Licenses Required Valid CA Driver License