Service Advisor jobs at The Russ Darrow Group - 72 jobs
Service Advisor
Russ Darrow Group 4.3
Service advisor job at The Russ Darrow Group
The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it! Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees. What We Offer We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members. No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one. If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you. Summary The ServiceAdvisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. The ServiceAdvisor is the dealership's first-line customer-relations and service representative. Responsibilities Greeting customers promptly Obtaining customer and vehicle information Clearly reporting all vehicle symptoms as described by the customer Determining and recommending needed maintenance base on age, mileage and history of vehicle Prepare a complete and accurate estimate of cost for labor and parts Establish follow up time Monitor the progress of each vehicle throughout the day, and updating customers frequently Verifying that the final invoice reconciles with the work performed on the repair order Explaining all completed work and charges to customers
Qualifications
* Must be a top performer willing to go above and beyond for customers
* Outstanding in sales and follow through
* Must have at least 1 year experience in automobile service write ups
* Self-motivated, organized and driven to succeed
* Must possess valid driver's license
Benefits
* Competitive Compensation Plans
* Full Benefits Package
* Medical, Dental & Vision
* 401k with Company Match
* HSA with Company Contribution
* PTO from day one!!
* Growth and Advancement Opportunities
* Continuous Training and Development
$38k-57k yearly est. 6d ago
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Automotive Customer Service Advisor
Byrider 3.9
Waukesha, WI jobs
Automotive Customer ServiceAdvisor - W226S1700 WI-164, Waukesha, WI 53186
Byrider is growing! Automotive Customer ServiceAdvisor opening!
Great work hours, pay, benefits & career growth!
Automotive Customer ServiceAdvisor Rewards:
$17.00 - $20.00 per hour
Extra monthly bonus potential of $300.00
Some overtime pay
Monday - Friday 8-5
Good training plan
Great software & systems
Full benefits- Health, Dental, Vision
PTO
Career growth potential to Service Manager
Industry-best customer program
National company in 25 states
Established company in business for 36 years
Automotive Customer ServiceAdvisor Responsibilities:
Schedule service appointments
Customer service
Complete repair orders
Order parts
Assist the Service Manager
Automotive Customer ServiceAdvisor Requirements:
Automotive customer service-related experience
Good computer skills
Good communication skills
Good customer service skills
Must be detailed & organized
Valid driver's license
Work Hours for Automotive Customer ServiceAdvisor:
Monday - Friday 8-5
No nights or weekends!
Any keyword: Automotive Service, Automotive Repair, Automotive, Auto ServiceAdvisor, Auto Service Writer, Automotive Service Counter, Automotive Parts Counter
$17-20 hourly Auto-Apply 32d ago
Customer Service Advisor
Mister Carwash 4.1
Milwaukee, WI jobs
Your Day, the Mister Way Greet every customer with a wave and a smile. Enthusiastically sell our products and Unlimited Wash Club membership program. Genuinely thank each customer for choosing Mister. Anticipate and solve customer needs. Ensure each customer leaves with a clean, dry, and shiny car.
Enjoy variety, hands-on work, and rewarding days.
Keep our sites clean, inviting, and well-maintained.
Collaborate with team members to complete tasks and achieve goals.
You'd Make a Great GSS If You…
Enjoy making meaningful connections with customers.
Sell with passion and energy.
Love working with others to get things done.
Thrive in a fast-paced, outdoor work environment.
Are open to feedback and learning new things.
Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
Have the energy to stay on your feet and the strength to lift what's needed.
$29k-34k yearly est. 30d ago
Service Consultant
Hyundai Motor America 4.5
Milwaukee, WI jobs
As a service consultant you will be responsible for initiating automotive services and repairs by ascertaining vehicle performance problems and service requests; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer records. You will serve as the communicator and liaison between the customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Education
High School
Experience
Less than 1 year
Employment Position: Full Time
Salary:
$60,000.00 - $120,000.00 Yearly
Salary is not negotiable.
Zip Code: 53221
$60k-120k yearly 60d+ ago
Customer Service Advisor
Mister Carwash 4.1
Menomonee Falls, WI jobs
Your Day, the Mister Way Greet every customer with a wave and a smile. Enthusiastically sell our products and Unlimited Wash Club membership program. Genuinely thank each customer for choosing Mister. Anticipate and solve customer needs. Ensure each customer leaves with a clean, dry, and shiny car.
Enjoy variety, hands-on work, and rewarding days.
Keep our sites clean, inviting, and well-maintained.
Collaborate with team members to complete tasks and achieve goals.
You'd Make a Great GSS If You…
Enjoy making meaningful connections with customers.
Sell with passion and energy.
Love working with others to get things done.
Thrive in a fast-paced, outdoor work environment.
Are open to feedback and learning new things.
Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
Have the energy to stay on your feet and the strength to lift what's needed.
$29k-34k yearly est. 44d ago
Service Advisor/Sales/Customer Service
Meineke 3.9
West Allis, WI jobs
Replies within 24 hours Benefits:
Bonus based on performance
Competitive salary
Employee discounts
Job SummaryWe are looking for two ServiceAdvisor/Customer Service/Sales persons to join our team. One will be full time 40-45 hours/week, the other part time 25-30 hours/week. The ideal candidate will have excellent communication and customer relation skills, adept in a fast paced environment, skilled multitasker, and previous service writer experience in the automotive field a clear plus. We are open Monday through Saturday, Saturday hours are required.
Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including addressing customer inquiries, and managing required documentation. You will be the bridge between the shop and the customer, you will work with the customers and the technology to sell the services they need and want.
We offer a base plus incentive pay program. Base pay competitive with the industry and is based on prior work experience. Significant incentive potential possible.
Familiarity with a Mitchell 1/Tekmetric/Autovitals type program a plus
Responsibilities
Work front of shop in a busy automotive environment. Your daily duties will be to make and receive calls from customers take the inspection reports from the mechanics and adapt them into service quotes for the customer, present and sell those quotes to our customers. Follow up with potential customers.
Ensure a high level of employee morale and customer satisfaction while maintaining profitability
Ensure office is kept clean and professional in appearance.
Manage flow of service department paperwork, including manuals, invoices, repair orders, and maintenance records
Hours are 7:30am-6pm you will report directly to the General manager
Qualifications
High school diploma or GED required bachelor's degree preferred
Valid state-issued driver's license and clean driving record are required
Successful completion of a pre-employment drug and background screening
At least two years of experience as an automotive service writer or serviceadvisor is preferred. A strong background in a related field considered
Understanding of automotive technology, automotive service duties, and automotive repair services is required
Benefits/Perks
Competitive Compensation
Career Advancement
Training and Development
Comprehensive Benefits Package
Employee Discounts
Positive Work Environment
Locally-Owned
Cutting-Edge Tools and Equipment:
Work-Life Balance
Why Meineke?
Meineke values personal and professional growth.
Benefit from ongoing training and development programs to enhance your automotive knowledge and stay up-to-date with the latest industry trends and advancements.
Join a team of driven and talented individuals who share your passion for high-quality repair work. Experience a supportive and collaborative work environment that encourages growth and camaraderie.
With locally-owned Meineke shops, experience a sense of community and connection with your customers and fellow team members.
Compensation: $25.00 - $27.00 per hour
As a leader in the automotive aftermarket, Meineke is constantly looking for driven and talented individuals to join our team. In over 700 shops spanning coast-to-coast, we look for those who share our passion for high quality repair work to help get our customers back on the road.
A career with Meineke means putting your knowledge and hard-earned skills to work in a locally-owned shop. Whether you're looking for a position as a Shop Manager, Technician, or ServiceAdvisor, Meineke provides opportunities for real-world experience in your local area.
$25-27 hourly Auto-Apply 60d+ ago
Service Advisor
Penske 4.2
Madison, WI jobs
East Madison Toyota, a Penske Automotive Group dealership, is looking for an automotive ServiceAdvisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and inclusive workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted ServiceAdvisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, relaying important information about vehicle maintenance and repairs to customers, and providing accurate cost estimates.
WHAT WE HAVE TO OFFER
* Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
* Proudly named to Glassdoor's Best Places to Work
* Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
* Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
* Values-driven culture built on integrity, professionalism, excellence, and teamwork.
WHAT WE ARE LOOKING FOR
* Genuine interest in providing an exceptional customer experience.
* Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
* Excellent communication, interpersonal, and organizational skills.
* Strong work ethic with the ability to work in a fast-paced, results-driven environment.
WHAT YOU CAN BRING TO THE TABLE
* Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
* Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.
* Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity, accuracy, and courtesy.
* Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Competencies
* Able to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer
* Able to take direction from multiple employees and prioritize work
* Good communication skills, including the ability to listen to customers and determine how to assist them
* Ability to work well in a team environment
* Knowledge of automotive systems, tools, and repair processes
* Outstanding attention to detail with a commitment to quality
* Ability to use technical reference materials and technical manuals in written and online formats
* Ability to communicate technical terms to non-technical audience
* Ability to follow processes to ensure quality and safety
* Effective time management skills and ability to prioritize
Supervisory Responsibility
None
Work Environment/ Physical Demands
Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.
Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
This position will require the employee to be standing for prolonged periods of time
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis
This position involves repetitive motion
This position requires the ability to talk and hear
Must be able to wear all required personal protective equipment
May work in extreme heat or cold
May encounter hazards
Position Type/Expected Hours of Work
Works evenings, weekends, and holidays as required.
Required Education and Experience
High school diploma or the equivalent or equivalent combination of education and experience.
Preferred Education and Experience
Prior experience in service department.
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
Valid Driver's License.
$31k-41k yearly est. 1d ago
Express Service Advisor
Penske 4.2
Madison, WI jobs
East Madison Toyota, a Penske Automotive Group dealership, is looking for an Express ServiceAdvisor to join our team and deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG), we strive to create a positive and challenging workplace that promotes excellence and achievement, and we aim to deliver the very best experience possible to our customers. We are looking for dedicated and motivated professionals who share that same passion to join our service team.
Imagine working in a professionally and financially satisfying job where you have the opportunity to make a positive impact on our organization and customers every day. As a trusted Express ServiceAdvisor, you will be the liaison between the customer and the service department, scheduling appointments, reviewing service history, and relaying important information about vehicle maintenance and repairs to customers, while providing accurate cost estimates.
WHAT WE HAVE TO OFFER
* Fortune 500 company, consistently recognized by Automotive News as among the "Best Dealerships to Work For."
* Proudly named to Glassdoor's Best Places to Work
* Comprehensive benefits program, including health care options (medical, dental, and vision) and 401k savings and retirement plan with company match.
* Training, resources, and opportunities for career growth and advancement, tailored to individual performance, experience, and interests.
* Values-driven culture built on integrity, professionalism, excellence, and teamwork.
WHAT WE ARE LOOKING FOR
* Genuine interest in providing an exceptional customer experience.
* Friendliness, enthusiasm, reliability, with a positive "team-player" attitude.
* Excellent communication, interpersonal, and organizational skills.
* Strong work ethic with the ability to work in a fast-paced, results-driven environment.
WHAT YOU CAN BRING TO THE TABLE
* Commitment: Ensure our customers have a world-class service experience at every step along their ownership journey, especially in the scheduling and estimating of vehicle service and repairs.
* Excellence: Provide an unparalleled level of knowledge and technical expertise to help customers understand and approve their maintenance requirements, repair orders, and cost estimates.
* Authenticity: Connect with customers about their vehicle questions in a professional manner that reflects understanding, clarity accuracy, and courtesy.
* Growth Mindset: Strive to grow the dealership and your career by hitting challenging monthly goals.
APPLY WITH US!
If you are ready for a rewarding career with competitive compensation and benefits, and opportunities to excel and advance, consider joining the Penske Automotive Group organization. Our interview process typically includes a phone interview, several in-person interviews, background check, reference check, driving record review, and a drug screen. Be a part of the best customer experience team in the automotive industry... apply with us today!
Penske Automotive Group is an equal opportunity employer and maintains a drug- and alcohol-free workplace. Some positions may require applicants to possess a valid driver's license and have a good driving record.
Competencies
* Able to wear all required safety and health personal protective equipment, including respirator, in the manner recommended by the equipment manufacturer
* Able to take direction from multiple employees and prioritize work
* Good communication skills, including the ability to listen to customers and determine how to assist them
* Ability to work well in a team environment
* Knowledge of automotive systems, tools, and repair processes
* Outstanding attention to detail with a commitment to quality
* Ability to use technical reference materials and technical manuals in written and online formats
* Ability to communicate technical terms to non-technical audience
* Ability to follow processes to ensure quality and safety
* Effective time management skills and ability to prioritize
Work Environment/ Physical Demands
Will primarily work in an automotive shop environment. Workspace is covered but may involve various weather conditions such as heat and cold as well as safety hazards due to the nature of work. May experience loud noise on a regular basis.
Medium/Heavy Work---Will lift over 50 pounds with assistance device required and/or frequent lifting or carrying of objects weighing up to or over 35 pounds with assistance device available as needed.
This position will require the employee to be standing for prolonged periods of time
This position requires the ability to push, pull, climb, stoop, kneel, reach, grasp, and walk on a regular basis
This position involves repetitive motion
This position requires the ability to talk and hear
Must be able to wear all required personal protective equipment
May work in extreme heat or cold
May encounter hazards
Position Type/Expected Hours of Work
Works evenings, weekends, and holidays as required.
Required Education and Experience
High school diploma or the equivalent or equivalent combination of education and experience.
Preferred Education and Experience
High school diploma or the equivalent or equivalent combination of education and experience.
Prior experience in service department.
Additional Eligibility Qualifications (Certification/Licenses/Registrations)
Valid Driver's License
$31k-41k yearly est. 41d ago
Customer Service Advisor
Mister Car Wash 4.1
Kenosha, WI jobs
Your Day, the Mister Way Greet every customer with a wave and a smile. Enthusiastically sell our products and Unlimited Wash Club membership program. Genuinely thank each customer for choosing Mister. Anticipate and solve customer needs. Ensure each customer leaves with a clean, dry, and shiny car.
Enjoy variety, hands-on work, and rewarding days.
Keep our sites clean, inviting, and well-maintained.
Collaborate with team members to complete tasks and achieve goals.
You'd Make a Great GSS If You…
Enjoy making meaningful connections with customers.
Sell with passion and energy.
Love working with others to get things done.
Thrive in a fast-paced, outdoor work environment.
Are open to feedback and learning new things.
Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
Have the energy to stay on your feet and the strength to lift what's needed.
$29k-34k yearly est. 2d ago
BOAT SERVICE ADVISOR
Kettle 4.4
Jackson, WI jobs
SERVICEADVISOR: Boat Marine Dealer
At Kettle Marine our ServiceAdvisor is often the first point of contact for our customers. You will prepare written estimates for service work and parts and be the liaison between customers, manufacturer and employees. This requires the ability to be friendly, outgoing, have good computer skills and great communication skills over phone, text and email. This is a full-time position Tuesday-Saturday.
Experience in recreational boating is huge plus.
KEY RESPONSIBILITY AREAS
Service Writing-involves contacting vendors, customers and employees.
Customer contact for customers. Previous boat knowledge is preferred.
MAJOR DUTIES/ RESPONSIBILITIES Service Writing
Must have outgoing, friendly personality and superior communication and customer service skills
Initiate work orders and maintain control until closed and invoiced
Must be customer service, yet goal-oriented, maintaining a sales-focused approach in an effort to increase service revenue
Prioritizing the service work schedule appropriately with available hours in shop.
Keeping track of job status/progress.
Communicating proactively with customers and employees on work progress
Returning phone calls and emails promptly.
Dispatching tickets to appropriate techs.
Creating and updating work orders with proper documentation.
Performing walk-arounds on boats with customers.
Explaining work to the customers and get approval for this work.
Ensuring the parts are available for the jobs prior to dispatch.
Tracking open work orders on scheduling system
Communication with Sales.
'Pre-deliver' closed work orders over the phone and answer all questions.
Performing work order audits to quality check all lines addressed, pricing accurate, parts and sublets billed, etc.
Pre-sell suggested high-priority maintenance to the customer proactively. Schedule this work in the off-season.
Follow up with customers on future work.
Create loyalty out of conflicts.
Maintain neat and clean service facilities & equipment.
Ability to read work order requests and ensure that boats are efficiently and effectively moved for rigging and pre-owned technician, haul-launch schedules.
Knowledge of OEM and recommended maintenance schedules for all boat engines and products.
Maintains the service library with up-to-date information. Handle service department filing and records.
Ensure that all service bulletins for engines and boats are written up and repair orders generated.
Performs other related duties as required or assigned
Personnel Administration
Team building and promote interdepartmental relationships.
Work directly with techs to coordinate all boat and trailer movement.
Attend instructional courses as needed
Sales & Customer Relations
Superior execution of high product quality, attentive, responsive and attractive service staff and warm, fun atmosphere.
Explore ways to better serve customers (Internal & External).
Develop ways to communicate with sales team to maintain a "personalized environment" and obtain feedback to monitor their satisfaction.
Attend special events, off-site as needed.
Schedule Requirements and Physical Demands
Able to work an average of 40-50 hours per week.
Able to work day shift including Saturdays.
Able to walk and stand on your feet 8-10 hours, go up and down stairs
Able to lift 50 Lbs.
REQUIREMENTS
A high school diploma or equivalent
Possess managerial confidence
Professional appearance and positive attitude to all customers
Communicate intelligently both verbally and in writing
Organizational and computer skills are required for the position
Be team-oriented, self-motivated and process driven
Customer service or sales-related background preferred
Valid Wisconsin driver's license and U.S. citizenship
Dockmaster software knowledge is a plus
Ability to operate all equipment sold by the dealership
BENEFITS
Family-owned dealer with committed, established, experienced staff
Health, Dental, Vision & Life Insurance, 401(k) with Company Match Available
Paid Training
Paid Holidays
2 weeks paid vacation upon hire
Currently offers a Christmas/New Year break
Great work environment: work hard + have fun
Newest, coolest products in the boat/marine industry are here
Outstanding employee discount
ABOUT US: Kettle Marine in Jackson is Wisconsin's fastest growing marine dealership serving the surrounding Milwaukee, WI area. We are an authorized boat dealer for Alumacraft , Campion , MirroCraft , Tahoe Pontoons & Premier Pontoon and Angler Qwest pontoon boats. We're also an outboard motor dealer for Mercury Marine, Yamaha Marine, ShoreLand'r and other boat trailers. We carry a large selection of new and pre-owned boats, offer boat service and maintenance, summerizing and winterization along with indoor/outdoor storage for our customers.
$31k-40k yearly est. Auto-Apply 60d+ ago
Service Advisor
Griffin Automotive Group 4.4
Milwaukee, WI jobs
The responsibilities of a ServiceAdvisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Mopar dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Mopar Family where we value service to each other and the world as much as to our customers!
ServiceAdvisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO
401(K)
Strayer University Tuition Sponsorship for employee and spouse/children
ServiceAdvisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
ServiceAdvisor Requirements:
Previous experience at a Mopar dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$31k-41k yearly est. Auto-Apply 60d+ ago
Service Advisor
Griffin Automotive Group 4.4
Milwaukee, WI jobs
Job Description
The responsibilities of a ServiceAdvisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Mopar dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Mopar Family where we value service to each other and the world as much as to our customers!
ServiceAdvisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO
401(K)
Strayer University Tuition Sponsorship for employee and spouse/children
ServiceAdvisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
ServiceAdvisor Requirements:
Previous experience at a Mopar dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$31k-41k yearly est. 3d ago
Service Advisor / Service Writer
Don Johnson Auto Group 4.7
Cumberland, WI jobs
Full-time Description
People-focused sales role with strong earnings, growth, and stability
If you enjoy helping people, hitting goals, and earning what you're worth, this is a career opportunity worth your attention.
Our ServiceAdvisors are trusted guides for our guests and key drivers of our success. You'll build relationships, solve problems, and be rewarded for performance, all within a family-owned organization that puts people first.
WHY THIS ROLE IS DIFFERENT
This is not a service counter job.
You build real relationships with guests
You educate and advise, not pressure
You're part of a team that supports each other and wins together
You own the guest experience from start to finish
We're a fifth-generation, family-owned automotive group with a strong reputation for integrity, culture, and guest experience. Our ServiceAdvisors are professionals, not order takers.
WHAT YOU'LL DO
Greet guests and build trust from the first conversation
Listen, ask questions, and understand each guest's needs
Present maintenance and repair recommendations clearly and confidently
Advise ethically through education, not pressure
Coordinate communication between technicians and guests
Own the full guest experience from write-up to vehicle delivery
WHAT WE'RE LOOKING FOR
A sales-oriented, competitive mindset
Strong communication and people skills
Comfort in a fast-paced, team-driven environment
Coachability and a desire to grow
Accountability and follow-through
Automotive experience is optional and welcomed from many backgrounds.
If you've succeeded in sales, hospitality, retail, or customer service, we'll train you to succeed as a ServiceAdvisor.
WHAT WE OFFER
Competitive pay with performance-based earnings
Direct deposit payroll and company-funded 401(k)
Health, dental, vision, and supplemental insurance options
Paid training, certifications, and ongoing mentorship
No-cost college degree opportunities for you and your family
Paid holidays, PTO, and a family-oriented schedule
Modern facilities and strong operational support
Automotive discounts and preferred pricing with Verizon and AT&T
Monthly team lunches and recognition that feels human
WHO THRIVES HERE
People who genuinely enjoy helping others
Those who like goals, structure, and being rewarded for effort
Team players who value trust, transparency, and accountability
Individuals who want a career with a future, not just a job
Our open-door, open-book leadership style means your voice matters. We run on EOS and live by “The Don Johnson Way,” a culture built on integrity, engagement, and continuous growth.
WHY JOIN US
We've been recognized as Wisconsin Family Business of the Year and named one of Automotive News' Top 100 Best Dealerships to Work For. But more importantly, we've built a workplace where people feel valued, supported, and proud of what they do.
Here, you're more than a ServiceAdvisor. You're part of the family.
READY TO TAKE THE NEXT STEP?
If you're motivated, people-focused, and ready to build a rewarding career as a ServiceAdvisor, apply today!
Requirements
Valid driver's license with an acceptable driving record
Ability to lift up to 35 lbs as needed
Comfortable standing, walking, and working on your feet throughout the day
Ability to use a computer, tablet, and phone-based systems
Reliable transportation and consistent attendance
$35k-51k yearly est. 6d ago
Customer Service Advisor
Mister Car Wash 4.1
Greenfield, WI jobs
Your Day, the Mister Way Greet every customer with a wave and a smile. Enthusiastically sell our products and Unlimited Wash Club membership program. Genuinely thank each customer for choosing Mister. Anticipate and solve customer needs. Ensure each customer leaves with a clean, dry, and shiny car.
Enjoy variety, hands-on work, and rewarding days.
Keep our sites clean, inviting, and well-maintained.
Collaborate with team members to complete tasks and achieve goals.
You'd Make a Great GSS If You…
Enjoy making meaningful connections with customers.
Sell with passion and energy.
Love working with others to get things done.
Thrive in a fast-paced, outdoor work environment.
Are open to feedback and learning new things.
Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
Have the energy to stay on your feet and the strength to lift what's needed.
$29k-34k yearly est. 10d ago
Customer Service Advisor
Mister Carwash 4.1
Greenfield, WI jobs
Your Day, the Mister Way Greet every customer with a wave and a smile. Enthusiastically sell our products and Unlimited Wash Club membership program. Genuinely thank each customer for choosing Mister. Anticipate and solve customer needs. Ensure each customer leaves with a clean, dry, and shiny car.
Enjoy variety, hands-on work, and rewarding days.
Keep our sites clean, inviting, and well-maintained.
Collaborate with team members to complete tasks and achieve goals.
You'd Make a Great GSS If You…
Enjoy making meaningful connections with customers.
Sell with passion and energy.
Love working with others to get things done.
Thrive in a fast-paced, outdoor work environment.
Are open to feedback and learning new things.
Are consistent, reliable, and available to work varied shifts, including weekends and holidays.
Have the energy to stay on your feet and the strength to lift what's needed.
$29k-34k yearly est. 30d ago
Service Advisor
Gordie Boucher Ford of Janesville 4.2
Janesville, WI jobs
The responsibilities of a ServiceAdvisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
ServiceAdvisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
401(K)
ServiceAdvisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
ServiceAdvisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$31k-40k yearly est. Auto-Apply 60d+ ago
Service Advisor
Toyota of Hollywood 4.3
Brookfield, WI jobs
Napleton Automotive Group owns and operates 55+ retail automotive dealerships in eight states. Our group employs 3,500 people nationwide and has rental facilities, body shops, and a large real estate portfolio as well. Napleton is ranked 17th out of top 150 automotive groups in the U.S. for 2019 based on new car volume.
Napleton's Toyota of Brookfield dealership is looking to fill this position which will be responsible for ensuring that customers receive excellent service.
Job Responsibilities:
Assist customers in servicing, repairing and explaining each service need.
Understanding customers' requirements and concerns; matching requirements and concerns to various service options.
Making the customer comfortable with the service being performed and keeping the customer informed and updated during the service of their vehicle.
Assist Service Manager with daily duties.
Keeps abreast of new products, features, accessories and attend product training as required.
Maintain a service customer follow up system that encourages repeat and referral business and contributes to customer satisfaction.
Dispatch jobs for shop flow and peak technician efficiency.
Adhere to company policies such as write up process and active delivery procedures
Follow up on work in process individually and for the shop as a whole -
Confirm customers are contacted in a timely matter, and make sure work is being completed in a timely basis
Uphold and perform all manufacturer specified test for product certifications
Make proper recommendations and sell proper services to customers
Maintain good CXI and profit margins
Other duties as assigned.
Job Requirements:
A minimum of 3 years of experience as a ServiceAdvisor.
Dealership experience preferred.
ADP a definite plus.
Strong focus on providing excellent customer service.
Physical Demands:
Frequent lifting, carrying, bending, reaching, kneeling, pushing, pulling.
What We Offer
Family Owned and Operated
Growth Opportunities
Medical, Dental, and Vision Insurance
Accrued Vacation Time
Employee vehicle purchase plans
Discounts on products and services
401K and additional benefits
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
$31k-40k yearly est. Auto-Apply 51d ago
Service Advisor
Griffin Automotive Group 4.4
Waukesha, WI jobs
The responsibilities of a ServiceAdvisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
ServiceAdvisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
401(K)
ServiceAdvisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
ServiceAdvisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$31k-41k yearly est. Auto-Apply 60d+ ago
Service Advisor
Gordie Boucher Ford of Kenosha 4.2
Bristol, WI jobs
The responsibilities of a ServiceAdvisor include greeting customers, listening to their needs, and scheduling appointments as needed. They may also set up loaner cars and verify insurance before maintenance is scheduled.
By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!
ServiceAdvisor Compensation and Benefits:
Competitive Pay
Flexible Working Hours
Health Insurance
PTO & Sick Leave
401(K)
ServiceAdvisor Responsibilities:
Greet customers promptly
Obtain customer and vehicle information
Clearly report all vehicle symptoms as described by the customer
Determine and recommend maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and update customers frequently
Verify that the final invoice reconciles with the work performed on the repair order
Explain all completed work and charges to customers
ServiceAdvisor Requirements:
Previous experience at a Ford dealership is a plus
Ability to identify the problem quickly
Knowledge of automobiles
Proven record of achieving exceptional customer satisfaction
Past experience as a serviceadvisor, assistant lane manager or service consultant
Very energetic personality
A desire for a long-term career with a growing organization
Personal and professional integrity
Computer skills and willingness to learn new programs
Ability to learn new technology and repair and service procedures and specifications
Minimum of 1 year in service department
Ability to lift 50 pounds and work on your feet for extended periods of time
Ability to work in a fast-paced environment
Basic computer skills
Positive, friendly attitude
High school diploma or equivalent
FAMILY OWNED & OPERATED: Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business.
COMMUNITY: Our organization prides itself on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to; Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more.
Please send resumes to Belal Barakat at *************************
We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$31k-39k yearly est. Auto-Apply 60d+ ago
Service Advisor
Russ Darrow Group 4.3
Service advisor job at The Russ Darrow Group
The Russ Darrow Group is looking for motivated individuals to join our team! Our passion for our products, loyalty to our customers and dedication to our communities inspires us to be the best. The Darrow Difference is the foundation of our success - and we want you to be a part of it!
Are you outgoing, enjoy meeting new people, and have a passion for the latest technology? Are you looking for a fulfilling career and not just another job? At the Russ Darrow Group, we share the same commitment to our employees as we do our customers - after all, a great customer experience is only possible with great employees.
What We Offer
We believe in investing in our employees' growth and well-being, that's why we provide continuous training, advancement opportunities, competitive compensation, flexible schedules, comprehensive benefits, and employee assistance programs. Our culture emphasizes family values, diversity, and teamwork, ensuring exceptional service through empowered and dedicated team members.
No experience? No problem! We're eager to train the right candidates from the ground up. Our top-notch tools and resources will help you succeed! With over five decades of success, our experienced management teams will provide comprehensive training and support from day one.
If you're ready to join a team that values community involvement, career development, and a legacy of excellence, we'd love to hear from you.
Summary
The ServiceAdvisor is responsible for scheduling service work in the service department and for selling additional needed service to customers. The ServiceAdvisor is the dealership's first-line customer-relations and service representative.
Responsibilities
Greeting customers promptly
Obtaining customer and vehicle information
Clearly reporting all vehicle symptoms as described by the customer
Determining and recommending needed maintenance base on age, mileage and history of vehicle
Prepare a complete and accurate estimate of cost for labor and parts
Establish follow up time
Monitor the progress of each vehicle throughout the day, and updating customers frequently
Verifying that the final invoice reconciles with the work performed on the repair order
Explaining all completed work and charges to customers
Qualifications
Qualifications
Must be a top performer willing to go above and beyond for customers
Outstanding in sales and follow through
Must have at least 1 year experience in automobile service write ups
Self-motivated, organized and driven to succeed
Must possess valid driver's license
Benefits
Competitive Compensation Plans
Full Benefits Package
Medical, Dental & Vision
401k with Company Match
HSA with Company Contribution
PTO from day one!!
Growth and Advancement Opportunities
Continuous Training and Development