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Russell Tobin jobs - 103 jobs

  • Customer Support Specialist

    Russell Tobin 4.1company rating

    Russell Tobin job in Columbus, OH

    /Details: Are you ready to join a Fortune 500 global financial services firm where accuracy, client care, and operational excellence drive everything we do? Do you excel under pressure, communicate with clarity, and thrive when details matter? If so, you'll be a perfect fit for an open contract position we are hiring for! Join a premier global financial institution renowned for its unwavering commitment to integrity, client-centric solutions, and operational excellence. With a legacy spanning decades, this firm is actively hiring a Customer Support Specialist to join its team in Columbus, Ohio. Important Details: 6-month contract (Temp to Perm Goal) Columbus, Ohio (on-site) $19.17/Hour Pay PTO, 401K retirement savings, healthcare coverage, supplemental coverage Responsibilities Include: Responding to client inquiries via phone with professionalism and accuracy, assisting with a wide range of brokerage-related questions, including account details, transactions, and general financial services, while ensuring all responses align with internal quality and compliance standards. Supporting clients with digital platforms, providing guidance and troubleshooting for the brokerage's online portal and mobile app-resolving login issues, navigating features, and ensuring a smooth digital experience. Assisting with Brokerage Cash Management services, including debit cards, check-writing, and funds transfers-ensuring clients understand and can effectively use the full suite of cash management tools available to them. Consistently meeting performance goals such as call quality, response time, and customer satisfaction, while escalating complex issues when necessary and maintaining a strong commitment to delivering a world-class client experience. Qualifications: Degree in Finance, Accounting, Business, or related field Ability to thrive in a fast-paced, team-oriented environment Strong multitasking skills and adaptability in a dynamic financial service center Pride Global and its affiliates, including Russell Tobin, Pride Health, Pride Now, and Pride One, offer eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors. As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Russell Tobin is a leading minority-owned professional and technical recruitment and staffing advisory organization. We are comprised of specialized practices focusing on a variety of skill sets and industries. Having a depth and breadth of industry expertise, our subject matter experts are able to provide tailored and swift sourcing solutions to fulfill client hiring needs. In other words, we connect top talent with companies. We are the staffing arm of the Pride Global network, a minority-owned integrated human capital solutions firm, with additional offerings in vendor management, payroll programs, and business process optimization.
    $19.2 hourly 5d ago
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  • Banking Representative

    Russell Tobin 4.1company rating

    Russell Tobin job in Columbus, OH

    Banking Financial/Operations Analyst - Contract Opportunity. Recent Grads are more than welcome! Duration: 12-month contract Pay: $19-$20/hour on W2 Full Time Are you a recent graduate in Finance, Accounting, Economics, or a related field looking to kick-start your career? We're seeking a Financial/Operations Analyst with 6 months to 2 years of experience (internships count!) to join the team of a leading investment banking firm. Ideal Candidate: ✔ Recent grad with a Bachelor's in Business (Finance, Accounting, Economics, or related). ✔ Experience or internship in banking or financial services is highly preferred. ✔ Strong analytical, communication, and organizational skills. What You'll Do: Support financial and operational processes. Handle incoming phone calls related to service inquiries on Brokerage accounts Provide accurate and efficient responses while meeting key performance metrics Support customers with: Brokerage Cash Management products and services Brokerage Online platform (client website) Mobile app assistance General account and financial-related questions Deliver professional, high-quality, and world-class customer service Work effectively in a fast-paced, team-oriented environment Multi-task and adapt quickly in a busy financial service center Why Join Us? Gain valuable experience with a leading financial institution. Plus, there's a possibility to convert to a permanent position after the contract period! Apply now to take the first step in your career!
    $19-20 hourly 4d ago
  • Data Integrity Specialist III (QC Lab Operations)

    Us Tech Solutions 4.4company rating

    Cincinnati, OH job

    The Senior Specialist, Lab Services is responsible for planning, coordinating, and/or implementing initiatives that provide quality assurance support for QC Lab Operations. Specific areas of support may include: GMP/Compliance; Change Management, Lab Equipment/Instrument procurement, installation, calibration, validation/qualification, Training and other QC Lab support projects. This position will help to ensure that the QC Labs operate in compliance with corporate and governmental regulations. Responsibilities: Serve as compliance specialist for the QC lab including routine assessment of lab compliance, monthly communication to lab management regarding compliance concerns, ensure lab managers complete quarterly LIR and data review checklists, and serve as coordinator for any lab specific audits as needed. Coordinate lab review of compendial changes to evaluate impact and assign verification testing as needed. Serve as calibration coordinator for lab including approval and scheduling of service requests, impact assessment of demand maintenance on instrument qualification status, assignment, review, and approval of instrument related investigations, and creation of workorders in Maximo to capture vendor visits/maintenance as well as adding new instruments and decommissioning old instruments as needed. Work collaboratively with multiple parties to ensure appropriate instrumentation is procured, installed, calibrated and qualified according to company procedures. Perform assessments of QC documents (i.e. methods, qualification protocols, calibration documents, etc.) to determine compliance to processes and regulations to identify potential gaps. Mitigate and implement improvements within the quality system. Lead project teams in planning, preparation, review, and approval of quality documentation related to calibration requests. Participate on validation review board as area validation for equipment qualifications. Assist in the design of effective quality systems, procedures, and/or processes within cross functional teams to ensure compliance as well as efficiency throughout our quality system. May be asked to assist in development, revision, or implementation (including delivering training) of training modules, videos, and documents to the local and to global labs. Skills: Knowledge and familiarity with product testing, test method requirements, and capabilities of common lab instrumentation is preferred. Knowledge of QA systems and GMP compliance requirements including regulations and standards affecting device, biologics, and pharmaceutical products preferred. Experience leading teams to deliver tactical results. Communication and interpersonal skills. Top skill requirements: GMP Lab Experience of 6+ years. Documentation Review. Empower. LIMS. Electronic Lab Notebook (ELNs). Education and experience: Bachelor's degree in Chemistry, Pharmacy, Biology, Microbiology, Engineering or other technical/scientific area preferred. 4+ years' experience in quality assurance, quality oversight or relevant experience. About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Shivangi Shivpuri Email: ********************************* Internal Id: 26-00584
    $67k-110k yearly est. 2d ago
  • Finance Operations

    Russell Tobin 4.1company rating

    Russell Tobin job in Columbus, OH

    Financial Operations Support - Columbus, OH (Hybrid) 📍 Hybrid - Columbus, OH 💰 $19.50 to 22.00/hr 🎓 Bachelor's degree required | Internship experience accepted 🕒 Full-time, Contract (6-12 months with potential extension) We're seeking a motivated Financial Operations Associate to join one of our top financial services clients. This is an excellent opportunity for recent graduates to gain hands-on experience in a professional finance environment and grow within the industry. What You'll Do: Support daily financial operations and client account activities Provide customer service support as needed, assisting with client inquiries and account-related requests Review, verify, and maintain account documentation and transactions Collaborate with internal teams to resolve escalations and ensure accuracy Maintain compliance with firm policies and regulatory requirements Contribute to process improvements and operational efficiency What We're Looking For: Bachelor's degree required (Finance, Business, or related field preferred) Strong attention to detail and organizational skills Proficient in Microsoft Excel and other office applications Excellent communication and teamwork abilities This position is open to local candidates only - applicants must be located in Ohio Why You'll Love It Gain exposure to private banking and wealth management operations. Build your career foundation with a top financial client known for professional growth. Work in a structured, team-oriented environment with strong mentorship and support. Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. 💡 Interested? Apply today to connect with Russell Tobin's Financial Services recruiting team and take your next step in financial operations!
    $19.5-22 hourly 4d ago
  • Financial Analyst

    Russell Tobin 4.1company rating

    Russell Tobin job in Columbus, OH

    💼 Asset Movement Team Associate - Finance Entry-Level Opportunity (Full-Time) 🎯 Perfect for Recent Grads! Are you a recent graduate with less than 1 year of experience or finance internships? This is your foot in the door to the finance industry! ⚠️ Contract Position - 3 months duration 📋 What You'll Do: Review and approve money movement transactions 💸 Provide world-class customer service 🌟 Work with Morgan Stanley branch associates Apply risk policies to prevent fraud 🔒 Stay current on SEC/FINRA compliance rules 📚 🎓 What We're Looking For: Recent college graduates or equivalent experience Basic experience with Microsoft Suite 💻 Strong communication and interpersonal skills 🗣️ Attention to detail and organizational skills 📊 Ability to learn new systems quickly ⚡ 🌟 Why This Role? Fast-paced, high-quality work environment Team collaboration with critical thinking Exposure to compliance and risk management Technology and project experience Excellent entry point into finance career! 💡 Additional Opportunities Available! We have other positions available for recent grads! If you think you'd be a good fit, please reach out to me - I'd love to discuss more opportunities that might align with your career goals! 📞✨
    $44k-63k yearly est. 2d ago
  • Specialist Manufacturing

    Us Tech Solutions 4.4company rating

    New Albany, OH job

    + Role will support the execution of manufacturing/quality systems such as continuous improvement, technology transfer / new product introductions, manufacturing process/procedures, risk assessments, process validation, training, and non-conformance. They will apply process, operational, scientific expertise, basic compliance knowledge, and analytical and troubleshooting skills to support operations. You may also serve as the primary production process owner for process support systems and assist with process ownership responsibilities on more complex process systems. **Responsibilities may include, but are not limited to:** + Bring continuous improvement initiatives for cost reduction or cycle time reduction and participate in the assessment or implementation of such special projects or initiatives. + Support process monitoring parameters and control limits based off KPIs and recommend improvements. Collect process-monitoring data and support the assessment of deviations. Provide support of timely execution of the process monitoring quarterly reports. + As a document owner, initiate, revise, and approve manufacturing procedures to ensure all procedures reflect current operations. Assess process performance by; observation of floor operations, review of performance data and provide troubleshooting support. Evaluate, plan, and implement solutions for process improvement opportunities. + Assist in generation of training materials and / or in providing training on scientific or technical aspects of the process. Execute risk evaluations for new processes or changes to existing processes and issue the summary reports of these evaluations. + Participate in technology transfer / NPI process to assess requirements for documentation, materials, training, and equipment modifications. Assess, prioritize, justify, and provide implementation and project management support for process or equipment modification projects. + Ensure that all Non-conformance are triage within the established goal. Assist with investigations, corrective actions and NC/CAPA closure within established goal. Monitor and communicate incidents trends. Review equipment/system Root Cause Analysis investigations and support trend evaluations. **Basic Qualifications:** + Doctorate degree + Masters degree and 2 years of experience + Bachelors degree and 4 years of experience + Associates degree and 8 years of experience + High school diploma / GED and 10 years of experience **Must Have Skill Sets:** + Quality & Compliance Knowledge (GMP, CAPA, documentation control, risk assessments) + Technical Expertise in Manufacturing Processes + Process Improvement & Continuous Improvement **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** . "US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran"
    $31k-39k yearly est. 10d ago
  • Healthcare Administrator

    Russell Tobin 4.1company rating

    Russell Tobin job in Mason, OH

    Russell Tobin's client is hiring a UM Support Analyst in Mason, OH Job Title: UM Support Analyst Schedule: Full-time, 40 hours/week | 8:30 AM - 5:30 PM (flexible) Duration: ASAP start through March 31, 2026 w/ pos of ext Pay Rate: Up to $21/hour Position Overview We are seeking a UM Support Analyst to provide administrative and data entry support for Utilization Management (UM) prior authorization requests. This is a temporary backfill role supporting an upcoming go-live initiative. Key Responsibilities Perform administrative and data entry tasks related to UM prior authorization requests Work within systems such as Facets, Filebound, and Jira Make outbound notification calls to providers and members Ensure accuracy and timeliness of documentation and communications Support operational readiness for multi-state program expansion Required Qualifications Previous data entry experience Familiarity with Microsoft Excel and Microsoft Office tools Ability to work onsite full-time Preferred Qualifications Strong critical thinking and problem-solving skills High attention to detail Ability to multitask in a fast-paced environment Prior UM or prior authorization experience (healthcare-related experience a plus) Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $21 hourly 2d ago
  • Trust Associate II

    Us Tech Solutions 4.4company rating

    Brooklyn, OH job

    **Duration: 6 months contract (with possible extension)** **About The Job (Job Brief):** + Provide trust administration support to enable Trust Officer(s) to effectively manage the administration of fiduciary accounts while maintaining an optimal level of client service. Provide sales support to the Trust Officer. **Essential job functions:** + Provide support to assigned Trust Officer(s): + Perform day- to- day functions on assigned accounts accurately and by necessary deadlines (i.e., open accounts, close accounts, asset maintenance, process bills, cash receipts, etc.); interface with centralized support areas such as Trust Operations, Trust Tax, Trust Revenue and Real Estate to ensure completion. + Monitor accounts on a daily basis for overdrafts and un- invested cash and keep Trust Officer informed. + Use cash forecasting to determine approximate amount needed in accounts over a period of time based on the account's needs and trends, working closely with the Investment Officer. + Provide front- line service to clients in a telephone delivery channel environment. Handle inbound client calls on an ACD line. + Client, analyze and research account problems and recommend solutions as appropriate. + Establish and maintain orderly record keeping system, ensuring maintenance of confidential account files and proper workflow. + Read and understand Trust Agreements and related documents for administrative purposes. + Manage fee maintenance as directed by Trust Officer. + Prepare various reports, correspondence, technical documents and special projects as requested. + Assist in preparing client presentations as needed. + Build and maintain effective working relationships with other team members to ensure high quality and timely administration of assigned fiduciary accounts. + Keep current on the latest developments in trust law, tax law and other issues related to the trust business. + Maintain compliance with all internal policies and procedures as well as with regulatory requirements. + Provide backup for other Associates/Assistants. Build and maintain strong client contact and provide sales support: + Identify client needs and revenue enhancement opportunities. + May serve as primary contact for some account relationships. + Follow- up on client issues and relay information to clients through correspondence, telephone communications and conferences. + Resolve client requests and refer complex inquiries to Trust Officer. + Assist Trust Officer with planning client meetings (in person and telephonically), and record activity in CE Desktop; assist in managing business pipeline activity through CE Desktop. **Required experience:** + A minimum of one to three years related work experience or equivalent combination of work/educational background. + Demonstrated proficiency and effectiveness in strong customer service, communications, problem solving and organizational skills. + Ability to interact effectively in a team environment. + Demonstrated attention to detail. + Proficient in all Microsoft Office Applications. + Prior experience in a Trust department a plus. **Education:** + High school diploma or equivalent. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $23k-30k yearly est. 60d+ ago
  • Account Manager, Technology

    Kforce 4.8company rating

    Dublin, OH job

    Kforce is a solutions firm specializing in technology, finance & accounting, and professional staffing services. Each year, we help more than 30,000 people find work. We partner with more than 3,000 companies, including a significant majority of the Fortune 500, to find solutions for their talent, team and project needs. At Kforce, we thrive on building lasting relationships and making a positive impact on the lives of all we serve. Our national network of 2,000+ associates support our ability to meet the needs of customers of all size. We are proud of the culture we've created. Our people enjoy a hybrid work environment where flexibility and choice are empowered by trust and technology. Our office occasional approach gives Kforcers the ability to achieve high performance levels while designing their best lives. Join the Kforce family and we will support you with expert training, innovative tools, and a team of great people. Together, we can achieve powerful results. At Kforce, We Love What We Do. We Love Who We Serve. Training and Development- Kforce is committed to helping you be successful! You will receive individual and TEAM training designed for sales and recruiting professionals. Job shadowing and mentorship from senior team members. Continued development for career progression to provide more career opportunities. Scheduled one on one and group meetings with your leader. Continuous learning and development through lunch and learning, meetings, speakers, and more. Unlimited on-line training tools from Kforce University. Role and Responsibilities- Delivering creative, strategic, and cost-effective solutions to solve our clients' business needs. Developing and fostering true genuine in-person relationships with our clients while becoming their go-to expert within our industry, whether it be in the technical or finance & accounting field. Conduct in person client visits. Gain awareness regarding customer vision, strategy, goals, and needs. Deliver in-person presentations to key stakeholders in a consultative and engaging approach. Participate in in-person customer and networking events, business meetups, and social events. Develop and foster a network, track and communicate market trends and lead effective strategies. Create and lead execution of sales for both existing customers and new business. Partnering with organizations to best understand their industry's distinct needs. Overseeing the identification, qualification, and matching of solutions to meet client needs. Monitoring and ensuring client satisfaction. What we are looking for from you-8-13 years of "sales related" experience. Experience with client-facing and in-person sales. Someone who enjoys attending networking events, driving client interaction, and getting out in front of their customers. Someone who is Interested in a challenging yet rewarding environment that brings together competition and culture within a team. Someone who enjoys working in a fast-paced, strong-willed, driven environment. An undeniable work ethic Bachelor's degree preferred. Our office occasional model allows our team members to meet in the office consistently to work together, plan, collaborate and build relationships while maintaining flexibility. Our sales positions will require client-facing interactions and team collaboration within the local market. We offer a blended training model that will provide opportunities for self-serve, virtual and in-person training requirements. Live, in-person activities will include collaborative coaching, role playing, and facilitated training that will require our sales and recruiting associates to come into the local office. Compensation and Benefits:Competitive base salary + uncapped monthly commission. 17 days PTO for 0-4 years of service and goes up from there. Annual performance incentive trip for top performers across the company. We offer multiple career paths in recruiting, sales, operations and leadership - last year, over 500 employees were promoted. We are a nationwide firm that promotes professional growth and with our office occasional model, the ability to relocate with the same job is doable. Our benefits package including medical, dental, vision, 401K with match, maternity/paternity leave and a generous Holiday schedule. Kforce is a Staffing and Solutions firm specializing in technology, finance & accounting. Each year, we help more than 30,000 people find work. We partner with over 3,000 companies, including most of the Fortune 500, to find solutions for their talent, team and project needs. At Kforce, we thrive on building lasting relationships and making a positive impact on the lives of all we serve. Our national network of 2,000+ associates support our ability to meet the needs of customers of all sizes. Kforce is an equal opportunity employer that has veterans and disabled affirmative action programs.
    $65k-82k yearly est. 60d+ ago
  • Operations Coordinator

    Us Tech Solutions 4.4company rating

    Columbus, OH job

    **Responsibilities:** + Provide clerical support to the Gas Operations Integration Center. + Timely and accurate preparation of work + Highly efficient team environment + Effective communications + Administrative efficiencies and improvements + Excellent internal and external customer service + Application, receipt, distribution, communication and execution of permits + One Call process + Site Readiness details + Creation, update and execution of WMS/DIS order types + Utilization of various PC Applications (WORD, Excel, PowerPoint) + E-mail using the Lotus Notes application + Quality customer service + Preparation of correspondence + Cohesive teamwork + Office administration + Customer complaint process **Experience/Qualification:** + Strong written and oral communication skills + Experience with PC Applications (Word, Excel, PowerPoint) + Experience working within a team + Strong interpersonal skills and demonstrated success in providing extraordinary customer service with both internal and external customers + Ability to perform duties with limited direction **Skills:** + Proficient in WMS, DIS and Lotus Notes SAP experience preferred, not required + Familiar with Company Policies and Procedures + Basic understanding of the utility industry **Education:** High school diploma or equivalent **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (*********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $36k-50k yearly est. 4d ago
  • Data Entry Specialist

    Russell Tobin 4.1company rating

    Russell Tobin job in Mason, OH

    Russell Tobin's client is hiring a Data Entry in Mason, OH Employment Type: Contract Schedule: 8:30am - 5:30pm Pay rate: $19-$21/hr Responsibilities: Perform administrative and data entry tasks supporting UM prior authorization requests Work within systems such as Facets, Filebound, and Jira Place outbound notification calls to providers and members Track, update, and maintain authorization records Support workflow coordination related to UM processes Requirements: 1-2 years of data entry experience Familiarity with Microsoft Excel and Microsoft Office applications Strong critical thinking skills High attention to detail Ability to multitask effectively in a fast-paced environment Prior HealthFirst or Anthem prior authorization experience is a plus Benefits that Russell Tobin offers: Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
    $19-21 hourly 2d ago
  • Quadient Inspire Developer

    Us Tech Solutions 4.4company rating

    Brooklyn, OH job

    + Quadient Inspire Developer with the potential for contract to hire. **Required Experience:** + At least 3 years hands on experience with a customer communications management platform, experience with Quadient Inspire Designer, Interactive and Scalar strongly preferred + Experience using a creating customer communications tool creating statements, notices, or letters of dynamic business content + Experience with agile development methodologies, particularly Scrum + Ability to learn new skills and knowledge on an on-going basis through self-initiative and tackling challenges + Excellent problem solving, communication and collaboration skills + Ability to engage team members and stakeholders to understand business requirements + Bachelor of Computer Science or Engineering or equivalent experience in related fields. **Preferred Qualifications** + Quadient Inspire Designer and Interactive certification **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $73k-95k yearly est. 3d ago
  • IT Service Management Lead

    CBIZ 4.6company rating

    Cleveland, OH job

    #LI-MM2 #LI-Hybrid Responsibilities Utilizing our business process, plans, evaluates and manages the execution of assigned projects Develops and maintains software, operating systems and hardware technology Administers, maintains, develops and implements policies, procedures and best practices Has expert knowledge of commonly used concepts, practices and procedures within job scope Identify and review opportunities and implement recommendations for improvement to mitigate risk and optimize technology Prepare formal project plans maintaining an awareness and an updated status of projects that fall within span of responsibility Provide leadership and mentoring opportunities to staff Preferred Qualifications 5+ years of experience in IT Service Management or IT Operations leadership roles College degree or equivalent required ITIL 4 Foundation Certification (advanced ITIL certifications preferred) Demonstrated success in implementing, governing, and improving ITSM processes in mid-to-large organizations Strong analytical and root cause analysis skills, with the ability to translate findings into actionable improvements Proven ability to develop and communicate metrics, dashboards, and executive-level reporting Excellent facilitation, training, and stakeholder engagement skills Strong leadership, collaboration, and time management abilities Qualifications Minimum Qualifications College Degree or equivalent 6 years related experience Expert technical knowledge Knowledge of industry regulations Ability to lead and coordinate the team activities of others Ability to formulate, document and recommend new policies and procedures Able to work in and lead a team Demonstrated ability to communicate verbally and in writing throughout all levels of an organization, both internally and externally Ability to travel as required by business and on-call availability
    $52k-67k yearly est. Auto-Apply 59d ago
  • Senior Legal Specialist

    Us Tech Solutions 4.4company rating

    Brooklyn, OH job

    + This position is responsible for having full knowledge of the day to day functions of the Judgment Processing Department and ability to provide coverage on all legal order processing. Responsible for performing complex searches for accounts in compliance with Federal and State legal orders and for assuring immediate identification and full responsibility for securing funds. Perform accurate and timely answers to courts, attorneys and agents as specified by law and in compliance with court ordered instructions. Perform quality control reviews to reduce risk associated with monetary losses. Review, log and identify proper ownership and establish accountability with other lines of business for handling legal documents affecting Key. Oversee the department in Managers absence by acting as the control point to handle exception situations and to channel information for appropriate escalation. **Responsibilities** + Perform immediate account searches in response to complex Specialty Order cases using system data to determine account information, balances, and client relationships. Promptly review legal documents and make case-by-case decisions, assuming full responsibility for securing funds. + Identify and immediately place appropriate holds or freezes on accounts by applying applicable Federal and State statutes in conjunction with court-mandated instructions. Determine the dollar amount to be secured, assess allowable disclosures for sealed or restricted cases, and ensure strict confidentiality. Process immediate turnover of funds or transfer funds to a bank holding account for future remittance. + Prepare formal **Answers to Complaints** on behalf of Key's Litigation Counsel. Ensure proper filing with courts and all relevant parties. Compose correspondence and disclosures to courts, attorneys, agents, and clients within established deadlines, and complete case-closing procedures per policy. + Ensure incoming legal documents are accurately and timely logged into JPex with appropriate commentary for complex cases. Review documents to identify ownership and establish accountability with other business lines impacted by legal actions. + Research and respond to SRTS and TCS complaints involving fund releases, working directly with plaintiff and defense attorneys, Legal Department staff, account officers, and business contacts to support case resolution. + Act as a departmental risk control point by performing detailed quality reviews on large-dollar orders. Conduct certification reviews on data match files containing confidential client information to ensure proper recipient handling and disclosure. + Ensure compliance by processing official bank check requests and timely mailings related to garnishments, levies, executions, and other legal orders in accordance with Federal and State regulations. Maintain full accountability for attachment orders and associated bank risk. + Review complex settlement agreements and court orders to identify appropriate accounts and amounts for release. Communicate with attorneys or agents when additional documentation is required. Ensure proper return or turnover of funds as directed. + Maintain accurate filing of case folders for efficient retrieval and compliance with record retention requirements. Assist with offsite record preparation. + Perform end-of-day APA balancing and imports, identifying and correcting discrepancies to ensure accurate posting. + Participate actively in team huddles, staff meetings, and departmental discussions by contributing improvement ideas and recommending procedural enhancements due to legal or compliance changes. + Provide departmental backup coverage, assist with new employee training, manage JPex fax distribution, testing, and special projects. Oversee departmental operations in the manager's absence, including work distribution, exception handling, and escalation. + Accurately report daily work volumes and time spent to support departmental statistical reporting and deadlines. **Required Qualifications** + Extensive knowledge and experience working with legal documents and system applications such as Hogan, View Direct, CIS, and other customer account data systems. + Full understanding of banking products and services; minimum two years' experience in a financial organization preferred. + Proven ability to perform monetary transactions accurately and within required timeframes. + Strong written and verbal communication skills, with the ability to read, interpret, and act on legal documentation effectively. + Professional interaction skills with internal and external clients while safeguarding financial risk and confidentiality. + Working knowledge of general ledger concepts, including assets, liabilities, revenue, and expense accounts. Experience with debit and credit entries and balancing processes. + Exceptional attention to detail in a high-risk, compliance-driven environment. + Ability to manage multiple complex cases simultaneously while maintaining organization and focus under pressure. + Knowledge of banking regulations and Federal and State laws related to garnishments, IRS and State levies, restraining notices, and orders to withhold. + Proficiency with Microsoft Word, Excel, and Lotus Notes for document creation, spreadsheets, reporting, and workflow navigation. + Ability to perform high-volume 10-key data entry by touch using a numeric keypad. + Adaptability to changing priorities and deadlines, with a proactive approach to continuous improvement and professional client engagement. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $31k-53k yearly est. 11d ago
  • Data Center Program Manager

    Us Tech Solutions 4.4company rating

    New Albany, OH job

    + We are seeking a highly motivated Data Center Program Manager to drive long-term improvements across our data center infrastructure. This role will play a pivotal part in ensuring the reliability, efficiency, and scalability of our operations by managing cross-functional projects, performing in-depth data analysis, and coordinating issue resolution efforts with engineering and operations teams. **Responsibilities:** + Use tools and techniques to explore and analyze data, identifying patterns, relationships, and trends. + Create visual representations of data findings through charts, graphs, and dashboards to make the data understandable. + Prepare reports and presentations to communicate the insights and findings from the data to stakeholders, which can influence policy and decision-making processes. + Collaborate/work with cross functional teams to understand data needs and enable making informed decisions based on data insights. + Filtering data, handling missing values, and preparing the dataset for analysis to ensure accuracy and relevance. + Perform first level investigation of fleet data to identify issues associated with deployment/production and then create bugs to handoff to the correct partner teams for resolution. + Execute well-defined projects under limited guidance and communicate progress, risks, and mitigations + Consolidate information from tickets, bugs, documents into tracking sheet for team members and stakeholders + Effectively monitor and communicate progress, risks, and mitigations. + Perform technical due diligence to evaluate engineering scope, determine milestones, timeframe, and engineering resourcing needs. **Experience:** + 5 years' experience in program management. + Experience in data analysis and visualization using SQL, JMP, or Python+. + People Skills to work with and influence others. + Experience managing medium to large projects. + Experience working in a data center environment. + Experience managing large complex projects. + Experience with New Product Introduction (NPI) **Skills:** + Program Manager + Data Center + SQL + New Product Introduction (NPI) **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $120k-183k yearly est. 60d+ ago
  • Project Manager

    Us Tech Solutions 4.4company rating

    Columbus, OH job

    + Seeking a detail-oriented and proactive Junior Project Manager to support the planning and coordination of medical equipment readiness for healthcare facilities and clinical spaces. + The ideal candidate will assist in ensuring that medical equipment is tracked, delivered, installed, and operational according to project schedules and clinical needs. + This role supports cross-functional teams including clinical staff, vendors, procurement, and facility operations. **Responsibilities:** + Support planning and execution of medical equipment readiness for new construction, renovations, or clinic relocations + Track and maintain detailed schedules for equipment procurement, delivery, and installation + Coordinate with vendors, internal departments, and stakeholders to ensure timely readiness and configuration + Facilitate meetings with clinical and support teams to gather requirements and confirm readiness milestones + Document action items, decisions, and project updates; ensure communication is clear and timely + Assist in resolving equipment delivery or installation issues and escalate when necessary + Maintain equipment tracking logs and project documentation + Support project reporting, timeline updates, and risk identification. **Experience:** + 1-3 years of experience in project coordination or management, preferably in a healthcare or facilities environment + Familiarity with medical equipment terminology and workflows a strong plus **Skills:** + Strong organizational, time management, and documentation skills + Effective written and verbal communication + Ability to work with cross-functional teams and external vendors + Proficient in Microsoft Office Suite; experience with scheduling tools (e.g., MS Project, Smartsheet) preferred + PMP certification preferred or in progress + Understanding of clinical workflows or medical equipment deployment + Comfortable facilitating stakeholder meetings and coordinating logistic + Ability to manage multiple priorities in a fast-paced environment + Analytical and process-driven mindset **Education:** + High School Diploma/GED **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $69k-106k yearly est. 60d+ ago
  • Data Security analyst

    Us Tech Solutions 4.4company rating

    Columbus, OH job

    US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website ************************ We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well. Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset. Job Description Scope/Responsibilities/Duties: • 0-2 years general experience, bachelor' s degree or equivalent combo of education/experience; • Some experience in desired tech area; position functions with high level of supervision; • Assesses security and/or compliance of university systems; responsible for assessing, monitoring and analyzing data, identifying security, risk or compliance issues and/or events • Leveraging job aids for common issues or incidents • Demonstrated ability to work in a team, attention to detail, solid written communications and some technology experience • To perform system based risk assessments. • Review risk assessment questionnaires, perform information security control reviews and complete documentation for submission to risk management governance committees for approval or denial. Qualifications • Review risk assessment questionnaires, perform information security control reviews and complete documentation for submission to risk management governance committees for approval or denial. Additional Information Thanks & Regards, Kushal Kumar Talent Acquisition Specialist Tel: ************
    $56k-78k yearly est. 1d ago
  • Sr. IT Business Analyst

    Us Tech Solutions 4.4company rating

    Brooklyn, OH job

    Utilize industry trends to influence requirements for new application features and enhancements that are consistent with strategic priorities. **Job Responsibilities:** + Significantly contributes to the design process to ensure it supports business requirements and an optimized user experience. + Capture requirements for a highly complex system and/or multiple systems across multiple stakeholders; understands and applies the SDLC to the execution of deliverables. + Translate business requirements into technical requirements considering multiple users, risks, and/or impact scenarios and convey with appropriate level of detail to the development team. + Apply expertise of the business and its trajectory and work with technical and business teams to support business objectives and align to the roadmap.Work with QAS to develop project testing strategy. Support and/or participate in user acceptance testing to ensure quality in application releases and user experience. + Advises on security, risk management, and IT process principles and escalate to appropriate team(s) as needed. Partners effectively with security and risk teams to ensure tech portfolio changes adhere to standards. **Requirements (Must have Extensive Experience in all listed below)** **Transferrable/Foundational Competencies** 1. **Process Improvement** Understanding and insight into evaluating current product quality and production methods and ability to maintains focus on the continuous improvement of processes, products and services. 2. **Core Application Systems** Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations. 3. **Customer Focus** Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions. 4. **Cross-Team Integration** Understanding of the importance of inter-team collaboration in breaking down silos and achieving business results; ability to lead employees from various functions to communicate, coordinate work across divisions, and collaborate in solving problems as one team 5. **Effective Communications** Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. 6. **Influencing** Knowledge of effective influencing tactics and strategies; ability to impact decisions within and outside own organization. 7. **Accuracy and Attention to Detail** Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision. 8. **Analytical Thinking** Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems. 9. **Strategic Thinking** Knowledge of the importance of "big picture" thinking and planning; ability to apply organizational acumen and competitiveness to identify and maintain focus on key success factors for the organization. **Technical/Functional Competencies** 1. **Requirements Analysis** Knowledge of tools, methods, and techniques of requirement analysis; ability to elicit, analyze and record required business functionality and non-functionality requirements to ensure the success of a system or software development project. 2. **Business Process Modeling** Knowledge of the activities, tasks, deliverables and techniques for documenting current business processes; ability to identify problems, opportunities, and re-engineering processes for improvement. 3. **Business Data Analysis** Knowledge of business data analysis; ability to collect, identify, analyze and interpret business data using various kinds of techniques to meet business needs and requirements. 4. **Software Product Business Knowledge** Knowledge of and experience with the business aspects and operation of a software product; ability to manage install base, current uses, future plans, and product vision. 5. **Application Delivery Process** Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (*********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $95k-126k yearly est. 8d ago
  • Technical Document Specialist

    Us Tech Solutions 4.4company rating

    Parma, OH job

    USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements. Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it. Job Description Qualifications: ***** This is a Legal Word Processor Position ******Position is a Part Time 20 hours per week / Flexible schedule 24/7 - May require overtime on nights and weekends, including off-hour emergency response ****** This position supports word processing, spreadsheet and presentation document creation and editing requests for all projects submitted to document production. Also responsible for document repair and recovery. There will be additional administrative responsibilities all in support of the requirements for document production scanning. JOB DUTIES AND RESPONSIBILITIES Document creation and editing utilizing expert word processing skills and advanced software knowledge of Windows 7, Microsoft Office 2010 (Word, Excel and PowerPoint), Microsoft Outlook, Visio, Litera Change Pro, Nuance PDF Converter, Adobe Acrobat, iScrub, Best Authority, Carpe Diem and similar software. Create and revise complex legal documents, styling and formatting as required Convert documents to/from different software packages, i.e., PDF to Word, etc. and transcribe tapes and digital media Produce PowerPoint presentations (including transitions and animation). Scan and clean up documents; adhering to Firm styles and guidelines. ? Formatting and printing complex documents (i.e., Excel spreadsheets, data room sites, etc.) Facilitate the creation and editing of Tables of Authorities and Tables of Contents. Burning CD/DVDs and preparation of labels. Create CD closing documents that contain hyperlinked indexes and bookmarked PDF's. Data entry utilizing various software applications Produce charts, mail merges, letters, tables, presentations, financial statements and other documents as requested Troubleshoot and repair corrupted documents Accurate transcription of audio files via digital dictation, cassettes, CD's, DVDs, other digital media or VHS Assist in providing telephone help desk support to troubleshoot word processing application questions. Stay abreast of technology and software changes within the firm in order to be an 'expert' in document preparation; attend all mandatory training classes. Interface with clients in the absence of supervisor or workflow coordinator. Assist Word Processing Centers and legal staff in other offices as needed. Perform other duties as assigned Responsibilities: Candidate must be proficient in Word - See notes below regarding proficiency level. Legal Word Processing Training Outline - I. Word Basics Menus and Toolbars Review functions Navigation and Shortcuts II. Page formatting Margins Orientation Paper Size Columns Headers and footers Page numbering Sections breaks and Section formatting Columns Creating Sections Using Sections to Change Page Orientation III. Paragraph formatting Styles Creating Modifying Character v Paragraph styles Bullets and Numbering Outline-style numbered list Character, line, and paragraph spacing options Borders and shading Indentation options Left, right, first line, and hanging indent Tabs center, decimal, left, and right) Set tabs with leaders IV Character Formatting V Tables Creating a table Columns & Rows Insert and delete Changing cell formats Merge cells Changing height, and width) Rotate text in a table Table attributes menu Editing tables Formatting Tables Tab Settings Borders and Shading VI Mail merge Creating a Mail Merge Document Completing a Main Document Sorting and Filtering Merges Using an Alternative Data Source to Create Mailing Labels Envelopes and labels VII Forms and Fields Table of Contents Table of Authorities Footnotes and end notes Bookmarks Cross-references Legal Word Processing Software WP Center #1: Adobe Acrobat Nuance PDF Converter Deltaview DocXTools ETE Full Authority Interwoven Desksite Lotus Notes Legal MacPac Microsoft Office Suite (Word, Excel, PowerPoint) PaperPort (TextBridge) Visio Best Authority Full Authority Inova Outlook BigHand (transcription) Omnipage Express Scribe Carpe Diem BigHand Now Additional Information All your information will be kept confidential according to EEO guidelines.
    $34k-50k yearly est. 1d ago
  • Commercial /SBA Loan Specialist

    Us Tech Solutions 4.4company rating

    Brooklyn, OH job

    **Job Title : Commercial Loan Specialist (Comm Client Services - SBA)** **Duration: 6 months contract (with possible extension)** **Hours M-F 8am - 5pm ET. Once a month, a late shift of 11:00am-7:30pm is required.** **Training: 100% on-site for the first 6 weeks Possibly could be Hybrid afterwards** **Top Things Looking for in Candidate** + _Bachelor's degree in finance, business, or a related field._ + _Experience in commercial lending, preferably with a focus on SBA loans._ + _Knowledge of SBA loan programs, including 7(a) and 504._ + _Strong interpersonal skills and ability to build rapport with clients._ + _Detail-oriented and organized._ + _Ensure compliance with SBA regulations and internal policies._ **Job Description:** **Position Summary** The Lead Specialist, an integral part of a high-performing team, is responsible for commercial client support functions through telephone or written requests, the timely processing of commercial monetary transactions, and scheduled and non-scheduled loan maintenance. Our team is dedicated to supporting the growth and servicing of the commercial portfolio, while providing stellar customer service to internal and external customers alike. Under some supervision, the Lead Specialist is primarily focused on execution of basic to moderate processing work following defined procedures with some expansion to complex issues based on development. The Lead Specialist is also responsible for moderate operational and/or administrative work requiring occasional decision-making and will escalate issues as needed. Individuals in this position should have a basic to moderate understanding of commercial loans and commercial loan servicing. **Overview of Primary Functions** + Administers moderate procedures, analysis, tasks and reporting for filing, recording, processing, servicing, recording, and/or organization of documentation associated with a product or process · + Reviews and ensures proper documentation or procedures are used for complex activities and also checks the work of less experienced employees + Identifies and resolves moderate issues by following established guidelines. Refers more complex problems to Senior Specialist or supervisor. + May provide service in relation billing inquiries, service requests, suggestions and complaints from customers + Uses independent thought to recommend and implement programs to solve complex issues, contributes to work flow or process change and redesign, and forms a strong understanding of the specific product or process + Research requests to a logical conclusion and execute remedial action. Communicate to the requester the results of research and resolution of the problem effectively and timely. + Other duties as assigned, including performance of special tasks and follow up for accurate and timely completion of transactions **Day-to-Day Tasks Include** + Perform accurate and timely monetary processing as indicated. This includes the processing of Dollar Transaction Forms and Loan Initial Funding Requests via the Centralized Funding process + Balance general ledger entries via Automated Posting Application (APA) to minimize account outages and work with the Accounting department to correct discrepancies in a timely manner. + Post DDA entries via APA to Hogan system, send out cashier checks and process outgoing wires as needed based on service requests + Process requests received via departmental Quest, databases and internal proprietary system including Fee Waiver requests and changes to indicative account information. This would also include transactions such as reapplication of payments, research of missing or misapplied payments, and producing payment history statements + Perform maintenance transactions on CLS including, but not limited to, setting up borrowing base ticklers, Advance Paydown ticklers and other monetary and indicative system changes. + Careful and timely review and action of various reports to alleviate potential customer impact issues and to ensure system integrity **Education, Experience, & Differentiating Skills:** + High School Diploma or equivalent work experience required. Bachelors degree in Finance or Accounting preferred + 2+ years of experience and a strong knowledge of commercial loan servicing + Demonstrates solid understanding of accounting principles + Familiarity with systems such as CLS/CL3 and LoanIQ (Experience not mandatory) + Proven excellent verbal/written communication and interpersonal skills + Excellent judgement and decision making skills, demonstrated leadership skills + Strong analytical, research, and problem resolution skills + Comfortable navigating multiple computer systems and applications to utilize resources to draw conclusions & solve complex challenges + Moderate knowledge of banking policies, procedures, government regulations + Ability to perform complex scheduled and non-scheduled maintenance functions + Excellent internal and external customer service skills and proven ability to diffuse difficult customer situations independently **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $22k-39k yearly est. 60d+ ago

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