Post job

Center Specialist jobs at RWJBarnabas Health - 491 jobs

  • Federally Qualified Health Center Specialist

    Rwjbarnabas Health 4.6company rating

    Center specialist job at RWJBarnabas Health

    Job Title: Specialist Department Name: RWJBH Community Health Project Status: Salaried Shift: Day Pay Range: $68,724.00 - $97,073.00 per year Pay Transparency: The above reflects the anticipated annual salary range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview The Finance and Operations Specialist for FQHCs plays a key role in supporting RWJBarnabas Healths mission to improve community health outcomes.This role focuses on strengthening the financial sustainability, operational efficiency, and compliance capacity of Federally Qualified Health Centers FQHCs affiliated with RWJBH. The Specialist ensures that operational policies, procedures, and new initiatives across practice sites are of high quality, consistently implemented and compliant with all operational regulations, policies and procedures. Working under the SVP of Community Health, the Specialist will serve as a strategic advisor, providing technical assistance, financial modeling, and training to FQHC leadership. The ultimate goal is to improve access to quality care for underserved communities by helping FQHCs grow and operate more effectively. Qualifications Required * Bachelors degree in Finance, Business Administration, Public Health, Healthcare Administration, or a related field * Minimum 3-5 years of experience in FQHC finance, operations, or healthcare strategy * Deep understanding of: Medicaid/Medicare reimbursement, 340B program management, HRSA compliance, Healthcare funding and reporting standards e.g. GAAP * Strong business and financial acumen, * Advanced Excel and financial modeling skills; proficiency in Word, Powmplex financial concepts in simple terms, * Detail-oriented, self-motivated, and strategic problem-solver, Preferred * Masters degree Essential Job Functions * Strategic Advisory & Relationship Management * Act as a financial and operational advisor to RWJBH-affiliated FQHCs * Build strong relationships with FQHC executives to identify challenges and co-develop practical solutions * Align support with system-wide community health priorities * Financial & Operational Analysis * Conduct deep financial assessments, including: Revenue cycle analysis, Payer mix evaluations, Cost-efficiency studies, Benchmarking against peer, Develop sustainable business models to improve reimbursement and diversify revenue, Prepare and present financial reports and dashboards to leadership, Implements performance goals, long term objectives and strategy developed for the practice sites. * Compliance & Program Optimization * Provide expert support to ensure FQHC compliance with: HRSA requirements, Medicaid/Medicare regulations, GAAP standards and other federal/state guidelines, Help develop internal controls, financial policies, and reporting protocols, Optimize the 340B drug pricing program for better impact and service expansion, Lead or support audits and compliance reporting; recommend corrective actions as needed. * Training & Capacity Building * Create and deliver trainings for FQHC leadership and finance teams on: Reimbursement strategies, Revenue cycle management, Financial compliance, Share practical tools, templates, and models to build internal capacity and financial literacy. * Quality Improvement Initiatives * Assists in the development of a quality improvement program that designs, plans, measures, and improves the practice functions and key clinical populations served and align to the primary care service lines strategic goal. * Participates in ongoing monitoring and evaluation of program effectiveness, including but not limited to, incident monitoring, patient/family satisfaction with services, monitoring of key systems of performance required to support the program and indicators of clinical quality related to the patient populations served. * Implements new clinical programs and services * System wide Collaboration * Work with RWJBH departments and community partners to: Identify new funding opportunities, Support innovative service delivery models, Assist with financial tracking and compliance for grant-funded programs Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health. * Paid Time Off (PTO) * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Retirement Plans * Short & Long Term Disability * Life & Accidental Death Insurance * Tuition Reimbursement * Health Care/Dependent Care Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! RWJBarnabas Health is an Equal Opportunity Employer
    $32k-36k yearly est. 13d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Customer Account Representative - Urology

    Aeroflow 4.4company rating

    Asheville, NC jobs

    Shift: Monday-Friday 8:00 am - 5:00 pm EST Pay: $20/hour Aeroflow Healthcare is taking the home health products and equipment industry by storm. We've created a better way of doing business that prioritizes our customers, our community, and our coworkers. We believe in career building. We promote from within and reward individuals who have invested their time and talent in Aeroflow. If you're looking for a stable, ethical company in which to advance you won't find an organization better equipped to help you meet your professional goals than Aeroflow Healthcare. The Opportunity Within Aeroflow, the Urology team is comprised of many different roles, with all one purpose - to provide great customer service to our new and current patients. As a customer account representative, you will focus on providing exceptional customer service to patients, healthcare professionals, and insurance companies. This is a fully remote position; however, it is not a flexible or on-demand schedule. To be successful in this role, you must be able to work in a quiet, distraction-free environment where you can handle back-to-back phone calls and maintain focus throughout your shift. Please note: Working remotely is not a substitute for childcare. Candidates must have appropriate arrangements in place to ensure they are fully available and able to respond to calls and tasks as they come in throughout the workday. Your Primary Responsibilities We are currently seeking a Customer Account Representative. CAR is typically responsible for: Handling a high-volume number of both incoming and outgoing phone calls daily Updating account information, such as: product needs, insurance, contact information, etc. Placing resupply orders for current patients that receive incontinence supplies and catheters Researching insurance payer requirements and understanding reimbursement procedures Troubleshooting equipment problems and offering product changes Maintaining HIPAA/patient confidentiality Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance Regular and reliable attendance as assigned by your schedule Other job duties as assigned Skills for Success Excellent Customer Service Skills Ability to Think Critically Exceptional Organization High Level of Compassion Outstanding Written and Verbal Communication Willingness to Make Decisions Independently Ability to Contribute to a Team Must Be Adaptable and Willing to Learn General Computer and Email Proficiency Required Qualifications High school diploma or GED equivalent 1 year of customer service experience preferred 1 year of call center experience preferred Excellent written and verbal communication skills Excellent critical thinking skills Excellent De-escalation skills Excellent active listening skills Ability to multitask - shifting between open applications as you speak with patients Ability to type 40+ words per minute with accuracy A reliable, high-speed internet connection is required, with a minimum download speed of 20 Mbps and minimum upload speed of 5 Mbps. Unstable or unreliable connectivity may impact performance expectations. Repeated internet or phone outages may result in the termination of remote work privileges at the discretion of Aeroflow Health management. You might also have, but not required: Knowledge with different types of insurance such as medicare, medicaid, and commercial plans DME supplies, specifically with incontinence and catheters What we look for We are looking for highly motivated, talented, individuals who can work well independently and as a team. Someone who has strong organizational, time management, and problem-solving skills. Willing to learn and adapt to organizational changes. What Aeroflow Offers Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!! Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: Family Forward Certified Great Place to Work Certified 5000 Best Place to Work award winner HME Excellence Award Sky High Growth Award If you've been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you! Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. If this opportunity appeals to you, and you are able to demonstrate that you meet the minimum required criteria for the position, please contact us as soon as possible. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $20 hourly 2d ago
  • Homecare Homebase Support Representative

    Ambercare 4.1company rating

    Frisco, TX jobs

    The HCHB Support Representative is responsible for handling software support calls and tickets initiated by Addus Home Health, Hospice, and Private Duty, and Personal Care branches. The role will also assist in training during acquisition integration projects as well as testing hot fixes and system upgrades HCHB releases. Must have recent Homecare Homebase Software experience. Schedule: Remote Role / Monday - Friday 8am to 5pm. >> We offer our team the best Medical, Dental and Vision Benefits Continued Education PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Managing a service desk (ServiceNow) ticket queue which includes triaging incoming requests, managing escalations to Addus team members, building out new worker login profiles, device buildout, user errors, and assisting branches in clearing claims or preventing ineligible claims. Consult with HCHB's Customer Experience team as needed to provide solutions to HCHB errors. Submit and follow up on HCHB Support Tickets. Assist in project tasks related to new agency acquisitions. Communicate with branches via phone, email, and live chat in a timely fashion to identify and resolve reported issues. Identifying trending issues and providing thorough research and documentation of findings. Effectively provide consultation and education on the appropriate use of all products within the HCHB Suite. Ability to take assigned projects to successful completion. The role may also include training staff during HCHB rollouts, assisting in HCHB quarterly release testing, assist in audit reviews, and develop and conduct training programs to support team members on HCHB applications. Position Requirements & Competencies: High school diploma or GED equivalent, some college preferred. No less than 2 years of recent HCHB software experience. Excellent written and oral communication skills. Excellent customer service skills. Computer proficiency required: including intermediate level knowledge in Microsoft Suite. Ability to analyze and interpret situations to complete tasks or duties assigned. Detail oriented, strong organizational skills. Team players who are passionate about their work and will actively contribute to a positive and collaborative environment. Quick learners with strong problem solving and creative thinking abilities. Driven individuals who remain engaged in their own professional growth. Ability to Travel: Heavy travel (varies and may exceed 50%) is required during acquisition phases. Some travel may be required on weekends or evenings. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9930 to ************ #ACADCOR #CBACADCOR #DJADCOR #IndeedADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.
    $28k-33k yearly est. 2d ago
  • Care Coordination Supervisor

    Pinnacle Treatment Centers, Inc. 4.3company rating

    Mount Laurel, NJ jobs

    Job Description Care Coordinator Supervisor The following information aims to provide potential candidates with a better understanding of the requirements for this role. We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As a Care Coordinator Supervisor, you are responsible for supervising the timely response to call center inquiries. You will be facilitating and coordinating the admission of those seeking treatment at a Pinnacle Treatment Centers facility and as act as point of contact for employees of the call center. Requirements: High school or GED (General Equivalence Diploma) Required. Proficiency in Microsoft Excel and Office Ability to travel 1-2 overnight trips per year out of state Supervisory experience in a call center environment Preferred Bachelor's degree 2 or more years of experience in substance abuse/mental health field Experience working with electronic health records (EHR) and Salesforce Responsibilities: Provide leadership and feedback to care coordinator staff. Assist in the receiving and processing of inbound inquiries from phone, email, and chat. Assist care coordinators with potential patient's treatment needs, locating facility and level of care that coincide with patient's clinical and medical needs. Coordinate with our local facility admissions, clinical, and management staff as needed for patient admissions and general inquiries. Monitor and maintain tracking of potential admissions to Pinnacle Treatment Center facilities. Understands patient's insurance eligibility and benefits. Determine patient's insurance eligibility and benefits, assessing viable options for treatment within Pinnacle Treatment Centers. Train and coordinate new hires through the education process. Leverage prior experience to improve current process(s). Review care coordinators work, providing feedback and coaching when necessary. Works with Pinnacle Treatment Centers to locate available beds and schedule admissions. Coordinates admissions schedules and sets up patient's transportation as needed. Work with Call Center Director to coordinate and implement strategies that motivate and incentivize care coordinators. Assist in managing schedules for 24X7 Contact Center. Perform quality assurance checks and monitor metrics to assure Contact Center SLAs are met. Perform care coordinator responsibilities if needed. Other duties as assigned. Benefits: 18 days PTO (Paid Time Off) 401k with company match Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) Discounted tuition and scholarships through Capella University Join our team. xevrcyc Join our mission.
    $40k-54k yearly est. 2d ago
  • JR0062540 Associate Customer Service Rep

    McKesson 4.6company rating

    Louisville, KY jobs

    Key Responsibilities: Serves as the point of contact for customer queries and resolution. Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations and seamless turnaround in problem resolution are maintained and customer claims, product orders and complaints are resolved fairly, effectively and in accordance with the consumer laws. May answer questions and provide prompt information related to potential concerns. Develops organization-wide initiatives to proactively inform and educate customers. ***Shift Details - 11:30pm - 8:00pm Minimum Requirements: High School Diploma or GED Required Skills: Ability to complete multiple activities while utilizing excellent customer service skills Demonstrate ability to communicate clearly in both written and oral communication Maintains all patient confidentiality Other duties and responsibilities as assigned by supervisor. Career Level - IC-Business Support - B1 Additional Information ALL ANSWERS MUST BE "YES" Do you have a High School Diploma or GED? Are you able/comfortable working from home?
    $30k-37k yearly est. 2d ago
  • JR0062540 Associate Customer Service Rep

    McKesson 4.6company rating

    Louisville, KY jobs

    Key Responsibilities: Serves as the point of contact for customer queries and resolution. Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations and seamless turnaround in problem resolution are maintained and customer claims, product orders and complaints are resolved fairly, effectively and in accordance with the consumer laws. May answer questions and provide prompt information related to potential concerns. Develops organization-wide initiatives to proactively inform and educate customers. ***Shift Details - 11:30pm - 8:00pm Minimum Requirements: High School Diploma or GED Required Skills: Ability to complete multiple activities while utilizing excellent customer service skills Demonstrate ability to communicate clearly in both written and oral communication Maintains all patient confidentiality Other duties and responsibilities as assigned by supervisor. Career Level - IC-Business Support - B1 Additional Information ALL ANSWERS MUST BE "YES" Do you have a High School Diploma or GED? Are you able/comfortable working from home?
    $30k-37k yearly est. 60d+ ago
  • Patient Service Center Rep - Remote

    Conifer Health Solutions 4.7company rating

    Frisco, TX jobs

    The Patient Service Center Representative II is responsible for creating a positive patient experience by accurately and efficiently handling the day-to-day operations relating to both Financial Clearance and Scheduling of a patient. This includes adherence to department policies and procedures related to verification of eligibility/benefits, pre-authorization requirements, available payment options, financial counseling and other identified financial clearance related duties in addition to full scheduling duties. Upon occasion, the PSC REP II may be only assigned to complex pre-registration. The PSC REP II is expected to develop a thorough understanding of assigned function(s). ESSENTIAL DUTIES AND RESPONSIBILITIES Include the following. Others may be assigned. Completes both scheduling functions and registration functions with the patient for an upcoming visit during one call: Scheduling: Responsible for timely scheduling, provide callers with important information related to their appointment (i.e. Prep information for test, directions, order management etc.) Financial Clearance: up to and including verifying patient demographic, insurance information and securing payment of patients financial liability/performing collection efforts If assigned to Order Management: verifies order is complete and matches scheduled procedure. Includes indexing and exporting physicians orders to correct account number. If assigned to complex Pre-Reg: Collect and verify required patient demographic and financial data elements, including determining a patient's financial responsibility and securing pre-payment for future services/performing collection efforts Create a complete pre-registration account for an upcoming inpatient/surgical admission Completes all pre-certification requirements by obtaining authorization from insurer and/or healthcare facility Other duties as assigned based on departmental needs KNOWLEDGE, SKILLS, ABILITIES To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to work in a production driven call-center environment Familiarity with working with dual computer monitors (may be required to use dual monitors) Must have basic typing ability Must have working knowledge of Windows based computer environment Ability to multitask in multiple systems (financial clearance and scheduling) simultaneously Extensive multitasking ability Strong written and verbal communication skills Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings. EDUCATION / EXPERIENCE Include minimum education, technical training, and/or experience preferred to perform the job. Required: High school diploma or GED Preferred: Two plus years of college (two years in a professional, customer service-driven environment may substitute for two years of college), completion of related medical certification program Preferred: Telephone/call center experience Preferred: Pre-registration and/or scheduling experience Preferred: 2-3 years of customer service experience PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be able to work in sitting position, use computer and answer telephone Ability to travel WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Office Work Environment Hospital Work Environment TRAVEL Approximately 0% travel may be required As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities, and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step! Compensation and Benefit Information Compensation Pay: $15.80 - $23.70 per hour. Compensation depends on location, qualifications, and experience. Position may be eligible for a signing bonus for qualified new hires, subject to employment status. Conifer observed holidays receive time and a half. Benefits Conifer offers the following benefits, subject to employment status: Medical, dental, vision, disability, and life insurance Paid time off (vacation & sick leave) - min of 12 days per year, accrue at a rate of approximately 1.84 hours per 40 hours worked. 401k with up to 6% employer match 10 paid holidays per year Health savings accounts, healthcare & dependent flexible spending accounts Employee Assistance program, Employee discount program Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance. For Colorado employees, Conifer offers paid leave in accordance with Colorado's Healthy Families and Workplaces Act.
    $15.8-23.7 hourly Auto-Apply 1d ago
  • Bilingual Sales & Enrollment Client Specialist - Remote

    Thriveworks 4.3company rating

    Remote

    Bilingual Sales & Enrollment Client Specialist - Remote (Spanish) Thriveworks, clinician-founded and led, is a leading mental health provider of therapy and psychiatry. We offer in-person and online care, with 340+ offices and 2,200 clinicians across the US. In 2007, our Founder, AJ Centore, PhD, called 40 fellow clinicians and reached 40 voicemails - quickly learning that the counseling experience was subpar for both clients and clinicians. A year later, in 2008, he launched Thriveworks and set out to make therapy work better for everyone. Thriveworks offers mental health services to individuals of all ages, from adults to teens to children, helping them with their unique individual and relationship challenges. About the Job Our Center of Excellence is built on a culture of service excellence. Everyone can benefit from working with a skilled therapist, counselor, or life coach, and we strive to ensure that people all across the country have that very opportunity. The role of Enrollment Specialist at Thriveworks is a sales and full-time remote position, and is responsible for actively managing a pipeline of prospective clients seeking mental health services. The ideal candidate excels in a fast-paced, mission-driven environment, demonstrating exceptional communication, attention to detail, and adaptability. We have a lot of people reaching out for support, and it's our job to help them feel heard, explain what Thriveworks offers, and match them with the right service. You'll walk them through the scheduling process and make sure they feel comfortable, informed, and excited about getting started with their first appointment. Responsibilities Manage high-volume inbound and outbound client interactions using platforms such as Salesforce, NICE, and ThriveSupport. Prospecting new leads, handling inbound calls, and conducting outbound outreach to support referral programs and engage prospective clients. Handle 50+ calls daily while maintaining a high standard of organization and follow-through. Meet or exceed key performance indicators (KPIs), including client conversion rates, intake targets, quality assurance (QA) standards, and schedule adherence. Ensure clients are a strong fit for services by aligning their needs with appropriate offerings Address and escalate client concerns to other departments and leadership, and follow up as necessary to ensure satisfactory resolution. Work collaboratively in a fast-paced and ever-changing team environment. Additional duties requested by Supervisor/Manager. Compensation: The base salary starts at $43,118 ($20.73/Hr). In addition to the base salary, Enrollment Specialists have the opportunity to earn $0 - $30,000+ in commission annually, based on performance and achievement of goals. Requirements: Sales/Customer Service and Call Center experience is required, experience in the mental health field is preferred. Bachelor's degree or a minimum of 2 years of inside sales experience within a digital health or similar sales environment (handling both inbound and outbound leads). High proficiency in Google Suite (Docs, Sheets, Gmail, etc.) and CRM platforms, particularly Salesforce. Must be fluent in Spanish Must have a designated, quiet workspace to maintain client confidentiality and adhere to HIPAA compliance standards. Excellent verbal and written communication skills, with the ability to engage a diverse range of clientele professionally and empathetically. Work hours: Monday-Friday, 8:00 AM to 9:30 PM EST; Saturday & Sunday, 8:00 AM to 6:00 PM EST (subject to change). This is an FT position with benefits, ranging between 32 - 40 hours per week, depending on the business needs. Shift Bid opportunities are available (every 6 months) based on performance. Internal candidates must be currently in good standing in their current role. Benefits: Competitive compensation + commission opportunities 401(k) with employer match Medical, Dental, Vision, Life Insurance Paid time off and holidays Employee Assistance Program (EAP) Professional growth and advancement opportunities This is a remote, sedentary role that requires extended periods of sitting and working on a computer. Frequent typing and use of a standard keyboard and mouse are required. Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified to bring your unique perspective to our team. Interested in joining Team Thriveworks? We're thrilled to meet you! With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team: Our recruiters and other team members will only email you from ************************* or an @thriveworks.com email address. Our interviews will take place over Google Meet (not Microsoft Teams or Zoom) We will never ask you to purchase or send us equipment. If you see a scam related to Thriveworks, please report to ***********************. You can contact ************************** with any questions or concerns. Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team. By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.
    $43.1k yearly Auto-Apply 17d ago
  • 988 Crisis Call Specialist

    Western Montana Mental Health Center 3.5company rating

    Missoula, MT jobs

    988 Crisis Call Specialist Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes? Who we are Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities. Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling. If you want to join our team where community is at the heart of what we do, then you've come to the right place! Job Summary: Do you like to talk on the phone? Are you the person your family and friends turn to when they need support? Can you remain calm in stressful situations and empathize without judgement? If you can answer yes to these questions, the National Suicide Prevention Lifeline team needs your help! With training in the following tasks, you will be able to serve your community members. Triage incoming Lifeline calls and obtain caller information. Conduct assessments and dispatch appropriate interventions when needed. Deescalate callers in crisis over the phone. Develop appropriate and realistic safety plans and complete appropriate follow up tasks. Knowledge and familiarity with community resources Complete documentation in an accurate and thorough manner. Location: Remote* only after training and available to come into office when needed. We are seeking a candidate who is able and willing to work varied shifts including evenings, weekends, holidays, and overnights. Overnights shifts offer a pay differential. *Remote work is available after completion of training. Qualifications High School diploma or equivalent Ability to pass background check Provide proof of auto liability insurance coverage per Western's policies Montana Driver's License with a good driving record 1-year related work experience in human services, preferred Benefits: We know that whole-person care is not just important for our clients, but recognize it's just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status. Health Insurance - 3 options to choose from starting as low as $5 per pay period Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account Health savings account (HAS) with match or medical flexible spending account (FSA) 403(B) Retirement enrollment offered right away with an employer match offered after one year Generous paid time off to take care of yourself and do the things you love Accrued PTO starts immediately Extended sick leave 9 paid holidays and 8 floating holidays Loan forgiveness programs through PSLF or NHSC
    $38k-45k yearly est. Auto-Apply 60d+ ago
  • 988 Crisis Call Specialist

    Western Montana Mental Health Center 3.5company rating

    Missoula, MT jobs

    Looking for a career that makes a difference in the lives of others, offering hope, meaningful life choices, and better outcomes? Who we are Since 1971 Western Montana Mental Health Center (WMMHC) has been the center of community partnership in the 15 counties we serve across western Montana. We have committed to providing whole-person, person-centered care by ensuring an approach to health care that emphasizes recovery, wellness, trauma-informed care, and physical-behavioral health integration. We know the work we do is important and makes a significant impact in the lives of our clients and in our communities. Working at WMMHC also gives you the opportunity to work under the Big Sky, giving you the adventure of a life time while serving your community and changing lives. We offer a work life balance so you still have time to discover all the natural beauty and recreational dreams that Montana has to offer while still engaging in a career path that is challenging and fulfilling. If you want to join our team where community is at the heart of what we do, then you've come to the right place! Job Summary: Do you like to talk on the phone? Are you the person your family and friends turn to when they need support? Can you remain calm in stressful situations and empathize without judgement? If you can answer yes to these questions, the National Suicide Prevention Lifeline team needs your help! With training in the following tasks, you will be able to serve your community members. Triage incoming Lifeline calls and obtain caller information. Conduct assessments and dispatch appropriate interventions when needed. Deescalate callers in crisis over the phone. Develop appropriate and realistic safety plans and complete appropriate follow up tasks. Knowledge and familiarity with community resources Complete documentation in an accurate and thorough manner. Location: Remote* only after training and available to come into office when needed. We are seeking a candidate who is able and willing to work varied shifts including evenings, weekends, holidays, and overnights. Overnights shifts offer a pay differential. *Remote work is available after completion of training. Qualifications High School diploma or equivalent Ability to pass background check Provide proof of auto liability insurance coverage per Western's policies Montana Driver's License with a good driving record 1-year related work experience in human services, preferred Benefits: We know that whole-person care is not just important for our clients, but recognize it's just as important for our employees. WMMHC has worked hard to provide a benefits package that encompasses that same concept. Our comprehensive benefits package focuses on the health, security, and growth of our employees. Benefit offerings will vary based upon full time, part time, or variable status. Health Insurance - 3 options to choose from starting as low as $5 per pay period Employer paid benefits: Employee Assistance Program, Life insurance for employees and dependents, and long term disability Voluntary options available: dental & vision insurance, short term disability, additional life insurance and dependent care flexible spending account Health savings account (HAS) with match or medical flexible spending account (FSA) 403(B) Retirement enrollment offered right away with an employer match offered after one year Generous paid time off to take care of yourself and do the things you love Accrued PTO starts immediately Extended sick leave 9 paid holidays and 8 floating holidays Loan forgiveness programs through PSLF or NHSC
    $38k-45k yearly est. Auto-Apply 60d+ ago
  • Customer Escalations & Advocacy Representative

    Vero Networks 4.2company rating

    Tulsa, OK jobs

    Customer Escalations & Advocacy Representative Department: Networks Operations The Customer Escalations & Advocacy Representative will serve as a senior customer-facing resource responsible for managing complex and sensitive escalations across Vero Fiber's residential, small business, and enterprise segments. This role will advocate for customer needs internally, drive resolution of recurring issues, and work cross-functionally to improve customer experience and retention. RESPONSIBILITIES Act as the primary escalation point for high-impact, sensitive, or unresolved customer issues. Proactively track, document, and analyze escalation trends to identify root causes and recommend process or policy improvements. Partner with frontline customer service, billing, technical support, NOC, and engineering teams to drive timely and effective resolution of escalated cases. Serve as an internal customer advocate, ensuring customer perspectives and pain points are considered in operational and strategic decisions. Manage direct communication with customers in escalated situations, providing clear, empathetic, and solution-focused updates. Support retention efforts for high-value or at-risk accounts by collaborating with management, sales, and service support teams. Develop escalation handling processes, playbooks, and best practices to standardize and improve how Vero manages escalated customer issues. Prepare and deliver regular reports summarizing escalation volume, drivers, outcomes, and any recommendations for improvement. CORE COMPETENCIES There are several competencies required to be successful in this position. The following are some of the most important and definitions of each are included at the end of this job posting: Safety and Security, Quality of work, and Results-Orientation. REQUIRED QUALIFICATIONS 3+ years in account management, sales, customer success, or a related customer-facing role - ideally within telecommunications, ISP, or technology sectors. Strong problem-solving skills and a solution-oriented mindset. Excellent communication, active listening, and conflict resolution skills. Proven ability to manage high-stakes or emotionally charged customer interactions with professionalism and empathy. Comfortable collaborating across teams and influencing without direct authority. Experience analyzing data and trends to recommend business process improvements. Knowledge of Sonar (or other) CRM tools preferred. JOB DETAILS AND PHYSICAL REQUIREMENTS This has no travel requirements. Must be authorized to work in the United States. This is a staff position. This is a Nonexempt position. This is a Full-Time position. This is a Remote position. The schedule for this position is based on company requirements for the role. At this time the schedule is Monday through Friday with occasional weekend availability as needed to fulfill the core duties of the role. This position requires the ability to sit and work at a desk for extended periods of time, using a computer and other office equipment. This position requires the ability to perform fine motor tasks, such as typing or using a mouse, for extended period of time. ABOUT VERO Vero Broadband was formed to fill a need in unserviceable and underserved communities where access to affordable, reliable broadband simply does not exist. Our goal is to bring the highest quality fiber optic-based broadband services to these communities. In addition, Vero strives to enhance communities by becoming an active partner in these communities by adding jobs, supporting local causes, and helping improve the connectivity of schools and rural healthcare as well. NOTICES Vero participates in E-Verify. Vero will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's Form I-9 to confirm work authorization. For more information about E-Verify, please visit: **************** This position requires the ability to pass a standard background check upon offer of position. At least 2 professional references are required. CORE COMPETENCY DEFINITIONS Safety and Security: Employees with a competency of safety and security are able to observe safety and security procedures, report potentially unsafe conditions and use equipment and materials properly. At intermediate levels that can determine appropriate action beyond guidelines. At higher levels of competency, employees make proactive suggestions to improve safety and security within their department or across the organization. Quality of work: Employees with high quality of work demonstrate accuracy and thoroughness in their work product. They look for ways to improve and promote quality and can apply feedback to improve performance. A stronger employee will monitor their own work to ensure quality. Results-oriented: Employees who are results-oriented focus on achieving results for the organization or team. Most employees routinely achieve their goals and gradually move on to more challenging tasks. More results-oriented employees go beyond that baseline to deliver exceptional value in their daily work.
    $34k-53k yearly est. Auto-Apply 60d+ ago
  • Call Center Patient Scheduling

    The Vancouver Clinic P.S 4.1company rating

    Vancouver, WA jobs

    Join Vancouver Clinic as a full-time Patient Service Specialist who provides excellent customer service over the telephone in a Call Center environment. Full-Time Schedule (40 hours/week): Monday through Friday, 9:00a-5:30p ( will transition to schedule after successful completion of training scheduled Monday through Friday, 8:00a-5:00p ) :: NO late nights! NO weekends! Hiring rate: generally is between $19.38-$22.20 and placement in the range depends on an evaluation of experience :: Bonus Eligible: opportunity to participate in the Metric Based Incentive Compensation Plan! In this role you will: Schedule appointments for clinicians and ancillary services for all areas within Vancouver Clinic Reschedule appointments required by clinician schedule changes (“bump list”) and schedule appointments for future opened (“wait list”). Perform initial phone call triage per protocols. Verify demographic information and update changes accurately Gather all pertinent patient information prior to scheduled appointment Provide appropriate directions when needed Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care. We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers. Requirements: High school diploma or equivalent. Min of two years of experience in either medical office setting or in the health insurance industry strongly preferred. Experience with multi-line phone system preferred. Excellent verbal and written communication skills. Ability to handle pressure situations while maintaining tact and diplomacy. Ability to work independently yet operate as an integral part of a team. Working knowledge of computers and basic software programs. Additional details: Patient Service Specialist has the potential for off-site work after successful completion of training and meeting the requirements for working off-site. This requires, but not limited to, an employee to live in the local Vancouver, WA or Portland, OR area and have a secure home network with minimum upload (5 mbps) and download speeds (25 mbps). Vancouver Clinic provides care across a wide range of medical decisions. This includes care and opinions on vaccinations, reproductive health, end-of-life decision-making, and gender affirming treatment. The ability to work, with or without reasonable accommodation, with a diverse population of patients and colleagues seeking or considering care in all areas in an essential function of all positions at the Clinic. Pay Range: $18.24 - $25.54 The above information is intended to indicate the general nature and level of work required in this position. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job. We offer a competitive Total Rewards Program. Eligibility for benefits is dependent on factors such as position type and FTE. Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment. Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.). We also offer a 401k retirement plan, along with an employer matching contribution up to 4%. Compensation packages and time off programs vary and are dependent on factors such as department, position type, primary work state and FTE. Contact your Recruiter for full information. Vancouver Clinic is proud to be an Equal Opportunity Employer. Vancouver Clinic does not discriminate on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, gender identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. Vancouver Clinic is an alcohol and drug-free workplace. Offers are contingent on successful completion of background screen and immunization requirements.
    $19.4-22.2 hourly Auto-Apply 13d ago
  • Service Center Liaison

    Ethos Veterinary Health 3.8company rating

    Woburn, MA jobs

    Ethos Veterinary Health has immediate full-time openings for highly-motivated, Work From Home, Call Center Representatives for our locations across the United States. Summary: The Call Center Representative (Service Center Liaison) is tasked with delivering superior care for our clients and referring veterinarians while developing relationships with the hospital teams. In joining this team you will be part of Ethos' mission to provide unsurpassed veterinary health care to patients. Starting compensation for this position is based on experience and ranges between $17 - $20hr. Responsibilities: Provides superior service to clients and referring veterinarians through inbound and outbound calls Acts as the primary point of contact for the hospitals and ensures all client and referring veterinarians' needs are met in a professional and empathetic manner Acts as the frontline for all emergency calls exercising a calm and compassionate demeanor Books client appointments with accuracy and efficiency Accurately interprets Ethos protocols to provide solutions to resolve all client and referring veterinarians' inquiries Processes emails, transfer medical records, and other administrative tasks Education, License, and Job Requirements: High School Diploma or equivalent Minimum 2 years of Customer Service or Veterinarian Client Care experience. Knowledge of Word, Excel, and Outlook is sufficient to perform all routine tasks including email, document preparation, and worksheet preparation. Flexibility to work a rotating shift (Preferably Evenings) within a 24/7-365 a year service center Skills and Experience: A team player with proven experience to deliver an outstanding service within a high-volume environment (up to 80 calls per shift) Excellent interpersonal skills and an ability to deal with emotionally charged client scenarios, sometimes in critical patient situations A solid track record of exceeding productivity and quality goals Strong communication skills, both written and oral Good judgment and problem-solving skills Thank you for reading our job posting! Ethos is an Equal Opportunity Employer. Ethos does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, competence, merit, and business need.
    $17-20 hourly Auto-Apply 2d ago
  • Plasma Center Specialist/Phlebotomist

    B Positive National Blood Services 3.1company rating

    Bloomfield, NJ jobs

    Full-time Description The Plasma Center Specialist will operate under the direct supervision of the Center Manager and more generally under the Medical/Laboratory Director, and at times will take instruction from the Quality Assurance Manager and Physician Substitute on site. The Plasma Center Specialist ensures donor suitability, product integrity and the continued good health of donors through the compliance with Food and Drug Administration (FDA) regulations, state regulations, and the Standard Operating Procedure (SOP) Manual guidelines and any other applicable regulatory standards. Essential Duties and Responsibilities (the following list is intended to be a guideline. Other duties and responsibilities may be assigned): Duties to include but not limited to: Greet and register donors Administer health history questionnaire to donors Assess and record donor weight and vitals Ensure facility and equipment are clean and maintained according to regulations Set up, operate, and maintain instruments used for donor qualification and donation, as well as for the processing and storage of donor samples and products. Perform and document Quality Control and routine maintenance, and report any equipment issues as required Communicate delays and other issues to center management, nurse and/or other necessary parties Assess supply inventory; order and restock, as needed Document activities and issues Answer donor inquiries Read, write, and understand the English language Document operational and maintenance activities when necessary Quarantine and discard unacceptable samples and products Pack, label and ship samples and products to meet suppliers' requirements Store products in and maintain organization of large, walk-in, sub-zero freezer Prepare site and perform phlebotomy Attend to donor's needs, including donor reactions Promote customer satisfaction through appropriate interaction and responsiveness to customer needs Report all unsafe situations or conditions to supervisor Available to travel up to 25 miles to other facility(ies) for training or assisting other center's staffing needs Other duties, as assigned Requirements Education and Experience: High school diploma or the equivalent (must show proof). Previous experience or education in a health-related field helpful. Phlebotomy certification preferred. Required Skills/Abilities: Must be able to operate accurately the following equipment: Computer (basic skills includes typing, following prompts on monitor, using mouse, saving information etc.) Nexsys PCS Hematastat II Refractometer Safepette Spot Vitals Signs monitor (Blood Pressure/Pulse & Thermometer) Memory Monitoring Thermometer Relative Humidity Monitor Scale Stadiometer Freezer Sealer Centrifuge Thermometer Tachometer Stop watch Physical Requirements: Read computer screens, procedure manuals and other documents. Hear doorbells, alarms, telephone, and other mechanical devices. Work confidently while being observed during frequent quality inspections. Work in walk in - Sub zero freezer(s) Ability to lift, pull, tug up to 50 pounds to stock supplies and/or move or support donors Regularly required to use hands and fingers, to handle & feel objects, tools and controls; reach with hands and arms. Vision abilities required by this job, including close vision Required to stand for extended intervals, walk, climb and balance; stoop, kneel and crouch. Physical ability to operate equipment used on donor floor areas that may require repetitive motion and manual dexterity. Ability to read while standing or sitting in front of a computer for short periods of time. Must wear personal protective equipment (PPE) required such as eyewear, lab coats, and gloves B Positive Plasma Offers: Competitive Wages Flexible scheduling Positive Work Environment Paid training opportunities Comprehensive Medical and Dental Benefits Paid Time Off 401(K) Salary Description $19 - $24 / hour
    $19-24 hourly 2d ago
  • Food Services Representative I-Newton Medical Center-Per Diem

    Atlantic Health System 4.1company rating

    Newton, NJ jobs

    Responsible for performing a wide range of duties involved with preparing and/or serving foods and beverages in one or more of a variety of food service environments. Prepares salad items, hot foods, and/or cold foods, and/or assists in the preparing bakery items. Serves hospital patients, or other patrons of dining area, and performs a variety of duties on the tray line. Also participates in feed services in admitted patient departments. Principal Accountabilities: 1. Works in a retail and patient services environment 2. Assembles and delivers meal trays for patients, restocks items on workstations, collects soiled dishes, scraps trays and washes, sanitizes and restocks flatware and silverware. 3. Interacts with patients in taking meal orders and delivering meal trays. 4. Monitors patient and retail food lines and test trays for quality, temperature and food safety. 5. Informs department leadership of any safety issues on units, cafeteria or in kitchen. 6. Restocks products for patient use on the tray line. 7. Removes trash from kitchen. 8. Maintains the high standards of AHS in creating appealing presentation and food preparation. 9. Performs other related duties as assigned. Required: 1. High School Diploma or equivalent. 2. 1 year of experience directly related to the duties and responsibilities specified. Preferred: 1. At least one (1) year of food service or retail customer service experience preferred.
    $31k-34k yearly est. Auto-Apply 36d ago
  • Patient Call Center - Urology

    Summit Health 4.5company rating

    Fair Lawn, NJ jobs

    About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians. When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, ********************. Job Description Hours: Monday - Friday 8:30 am - 5 pm Essential Job Functions: Responsible for answering inbound calls in a centralized call center environment. Schedules appointments and answers questions while providing timely, accurate, and excellent customer service, while adhering to department standards and provider protocols. Communicates to patient a recommendation for appointment times and locations; including multi-specialty and multi-location(s). Obtains, verifies, and updates patient information; maintains confidentiality according to policies: Patient demographics Pre-registration of patients Insurance contracts and coverage Electronic Health Record Other data fields as needed Achieves a minimum call standard as pre-determined by department goals. Maintain 90% or higher call quality threshold Adheres to the call center schedule while being accountable to follow specific call quality guidelines and measurements. General Job Functions: Clearly communicates patient responsibilities to prep for upcoming appointments or tests. Must be knowledgeable and conversational in all health insurances that are par or non-par with SMG. Coordinate appointment scheduling with billing department as needed Must be comfortable with extensive computer use, navigating multiple applications while engaging in conversations with patients or clinical office staff. Education, Certification, Computer and Training Requirements: High School Graduate/GED required. 2 years' customer service experience preferred. 2-4 years' related experience preferred. Ability to communicate in English, both orally and in writing required. Strong interpersonal and customer service skills required. Knowledge of medical terminology preferred. Ability to organize and perform multiple tasks in a timely manner required. Strong attention to detail is required. Previous office and computer experience required. Experience with Standard Office Technology in a Window based environment preferred. Experience with Standard Office Equipment (Phone, Fax, Copy Machine, Scanner, Email/Voice Mail) preferred. Physical Job Requirements: Dexterity of hands and fingers. Required to wear a headset. Endurance (e.g. continuous typing, prolonged sitting/bending). Pay Range: $18.13 - $22.02 Hourly The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position. About Our CommitmentTotal Rewards at VillageMD Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan. Equal Opportunity Employer Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws. Safety Disclaimer Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, ************************************* or file a complaint at ***************************************
    $18.1-22 hourly Auto-Apply 8d ago
  • Call Center Representative

    Central Jersey Medical Center 4.4company rating

    Perth Amboy, NJ jobs

    At CJMC, we rely on knowledgeable professionals to interact with our patients who have questions or concerns regarding their medical care. Call Center Representative is responsible for providing effective customer service to patients, vendors, insurance companies and other medical facilities. Position requires excellent telephone communication skills, and a high level of skill in entering data into the computer while talking with patients. All employees of CJMC are responsible to perform their job practicing good risk management, quality assurance, and delivering excellent internal and external customer service in a professional and courteous manner. Location is for Perth Amboy. Responsibilities Answering phones to respond to all inquiries made by patients, vendors, insurance companies and other medical facilities. Must be able to handle 100-200 incoming calls per day. Knowledgeable of scheduling practices and policies of several departments across the medical center. Re-scheduling patient appointments as required via telephone calls and written notifications to patients. Screening and routing patient calls to other departments efficiently, insuring accurate registration, appointment scheduling and follow-up appointment scheduling in database. Taking clear and accurate messages on behalf of other departments. Responding to patient's questions and needs by editing, canceling and re-scheduling appointment as necessary according to clinic protocols. Reviewing physician schedules regularly to maximize capacity and verify correct scheduling. Faxing medical records to facilities authorized to receive patient information. Maintains a good working relationship and effective communication both within the department and with other departments for the benefit of the patient. Inform callers of CJMC policies: timely arrival, bringing appropriate documentation to their appointment (insurance card, photo ID, discharge documents, forms), and cancellation/no show policy. Other duties as assigned. Qualifications High school degree or equivalent required Bilingual Spanish Speaker is required Experience working in a call center or customer-support role or medical office preferred Strong active-listening and verbal-communication skills Proficiency in problem-solving Ability to multitask and manage time effectively Basic use of Microsoft Office Outlook, Word and Excel Minimum typing speed of 38-40 words per minute Physical Demands Extended periods of sitting and typing are required. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to perform a range of physical activities that are essential to the core work functions outlined in this document. We are an Equal Opportunity Employer We provide a great work environment with great benefits: 401(k) Dental insurance Flexible schedule Health insurance Life insurance Paid time off Vision insurance Please apply directly at: ***********************************************************
    $28k-35k yearly est. Auto-Apply 60d+ ago
  • Food Services Representative I-Newton Medical Cemter-Part Time

    Atlantic Health System 4.1company rating

    New Jersey jobs

    Responsible for performing a wide range of duties involved with preparing and/or serving foods and beverages in one or more of a variety of food service environments. Prepares salad items, hot foods, and/or cold foods, and/or assists in the preparing bakery items. Serves hospital patients, or other patrons of dining area, and performs a variety of duties on the tray line. Also participates in feed services in admitted patient departments. Principal Accountabilities: 1. Works in a retail and patient services environment 2. Assembles and delivers meal trays for patients, restocks items on workstations, collects soiled dishes, scraps trays and washes, sanitizes and restocks flatware and silverware. 3. Interacts with patients in taking meal orders and delivering meal trays. 4. Monitors patient and retail food lines and test trays for quality, temperature and food safety. 5. Informs department leadership of any safety issues on units, cafeteria or in kitchen. 6. Restocks products for patient use on the tray line. 7. Removes trash from kitchen. 8. Maintains the high standards of AHS in creating appealing presentation and food preparation. 9. Performs other related duties as assigned. Required: 1. High School Diploma or equivalent. 2. 1 year of experience directly related to the duties and responsibilities specified. Preferred: 1. At least one (1) year of food service or retail customer service experience preferred.
    $31k-34k yearly est. Auto-Apply 60d+ ago
  • Food Services Representative I-Newton Medical Center-Part Time

    Atlantic Health System 4.1company rating

    New Jersey jobs

    Responsible for performing a wide range of duties involved with preparing and/or serving foods and beverages in one or more of a variety of food service environments. Prepares salad items, hot foods, and/or cold foods, and/or assists in the preparing bakery items. Serves hospital patients, or other patrons of dining area, and performs a variety of duties on the tray line. Also participates in feed services in admitted patient departments. Principal Accountabilities: 1. Works in a retail and patient services environment 2. Assembles and delivers meal trays for patients, restocks items on workstations, collects soiled dishes, scraps trays and washes, sanitizes and restocks flatware and silverware. 3. Interacts with patients in taking meal orders and delivering meal trays. 4. Monitors patient and retail food lines and test trays for quality, temperature and food safety. 5. Informs department leadership of any safety issues on units, cafeteria or in kitchen. 6. Restocks products for patient use on the tray line. 7. Removes trash from kitchen. 8. Maintains the high standards of AHS in creating appealing presentation and food preparation. 9. Performs other related duties as assigned. At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: * Morristown Medical Center, Morristown, NJ * Overlook Medical Center, Summit, NJ * Newton Medical Center, Newton, NJ * Chilton Medical Center, Pompton Plains, NJ * Hackettstown Medical Center, Hackettstown, NJ * Goryeb Children's Hospital, Morristown, NJ * CentraState Healthcare System, Freehold, NJ * Atlantic Home Care and Hospice * Atlantic Mobile Health * Atlantic Rehabilitation We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: * 100 Best Companies to Work For and FORTUNE magazine for 15 years * Best Places to Work in Healthcare - Modern Healthcare * 150 Top Places to work in Healthcare - Becker's Healthcare * 100 Accountable Care Organizations to Know - Becker's Hospital Review * Best Employers for Workers over 50 - AARP * Gold-Level "Well Workplace": Wellness Council of America (WELCOA) * One of the 100 Best Workplaces for "Millennials" Great Place to Work and FORTUNE magazine * One of the 20 Best Workplaces in Health Care: Great Place to Work and FORTUNE magazine * Official Health Care Partner of the New York Jets * NJ Sustainable Business Since 1932, Newton Medical Center has been providing care to the people of Sussex and warren counties in New Jersey, Pike County in Pennsylvania and southern Orange County in New York. We are home to the Center for Breast Health, the only one of its kind in Sussex County, addressing all of a woman's breast health needs with state-of-the-art technology, resources, education, support and follow-up care. Newton Medical Center recently achieved the American Nurses Credentialing Center's Pathway to Excellence designation and is one of a select few health care facilities in New Jersey accredited by the Intersocietal Accreditation Commission (IAC) in all three echocardiography procedures: adult transthoracic, adult transesophogeal and adult stress. Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits * Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) * Life & AD&D Insurance. * Short-Term and Long-Term Disability (with options to supplement) * 403(b) Retirement Plan: Employer match, additional non-elective contribution * PTO & Paid Sick Leave * Tuition Assistance, Advancement & Academic Advising * Parental, Adoption, Surrogacy Leave * Backup and On-Site Childcare * Well-Being Rewards * Employee Assistance Program (EAP) * Fertility Benefits, Healthy Pregnancy Program * Flexible Spending & Commuter Accounts * Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.
    $31k-34k yearly est. Auto-Apply 60d+ ago
  • Sleep Center Coordinator

    Rwjbarnabas Health 4.6company rating

    Center specialist job at RWJBarnabas Health

    Job Title: Sleep Center Coordinator Department Name: Sleep Lab Status: Hourly Shift: Day Pay Range: $34.65 - $48.30 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: Coordinates and supervises the daily operation of the Sleep Disorder Center. Responsible for supervision of all polysomnography's and department transcriptionist/clerical staff. Works with appropriate staff and departments to maintain physical plan t safety and cleanliness. Works with administrative and medical director to ensure effective, coordinated delivery of sleep studies to outpatients. Performs all duties of a staff Polysomnographic technologist including performing day and night sleep studies and scoring. Works with pediatric, adolescent, adult and geriatric patients. Is responsible for reporting identified safety issues such as hazardous environments (i.e. damaged walls/floors/ceilings/tiles/unsecured areas) and medical errors, etc. Insure that [unit/department/division] is in compliance with all applicable policies, laws and regulations. Qualifications: Required: * Registered EEG Technician, Certified Respiratory Therapist or Registered Polysomnographic Technologist or eligible. * BLS Certification Required. (American Heart Association) * Three years of patient care experience required. Preferred: * Supervisory experience preferred. * Scoring experience preferred. Scheduling Requirements: * PD * Days RWJBarnabas Health is an Equal Opportunity Employer
    $34.7-48.3 hourly 60d+ ago

Learn more about RWJBarnabas Health jobs

View all jobs