Scheduling Coordinator jobs at RWJBarnabas Health - 56 jobs

Job Title: Scheduler/Receptionist Department Name: Breast Cancer Center Status: Hourly Shift: Day Pay Range: $18.93 - $26.74 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The receptionist/scheduler is responsible for answering the telephone, checking patient's prescriptions upon arrival and enters patient demographics in RIS. Scheduling patients in collaboration with the Central Scheduling team utilizing Breast Center guidelines. Calls patient to remind them of their appointments and checking to be sure appointments are scheduled correct. Greets patients upon arrival and gives clear directions in preparation for registration. Verify correct physicians are in system to receive results. Staff cross cover for Film Library and Coordinator roles and responsibilities. Qualifications: Required: * High School diploma or equivalent * Office, general clerical experience Scheduling Requirements: * Per Diem - Day * Hours vary - Monday-Tuesday 7-6:30pm Wed-Friday 7-4:30pm and Saturday 8-11:30am Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: * Paid Time Off including Vacation, Holidays, and Sick Time * Retirement Plans * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Disability and Life Insurance * Paid Parental Leave * Tuition Reimbursement * Student Loan Planning Support * Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Community and Volunteer Opportunities * Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon * ….and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. RWJBarnabas Health is an Equal Opportunity Employer

Job Title: Scheduler Department Name: Essex Hudson Urology Status: Hourly Shift: Day Pay Range: $17.93 - $25.32 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Surgical Coordinator is responsible for scheduling all patient surgical procedures for busy Urology practice, with multiple physicians. To be able to follow each patient case from initial booking to surgical date, including but not limited to: Optimizing patient for surgery, Pre-admission testing scheduling and oversight of results, Medical and Specialty Clearances, obtaining missing information from initial booking forms, confirming final schedules, and ensuring utilization of Urology block time at hospitals and outpatient surgery centers. Qualifications: Required: * High School Diploma or GED required * Minimum 2 years Physician practice surgical coordinator experience including utilizing an EMR system, Epic is a plus, insurance knowledge and verification * Organized, detail oriented, ambitious self-starter who is able to work independently and as well part of a team * Excellent communication and great follow up skills Preferred: * Bilingual in English and Spanish Scheduling Requirements: * Working Schedule: Monday - Friday * Day Shift: 8:30AM-5:00PM * Full-Time, 40 Hours Per Week Essential Functions: * Booking of surgical cases for 8 physicians for both in hospital and surgical center locations * Communicating with the hospital, and patients primary care physician to perform all necessary pre-operative requirements * Accurately obtains all missing information needed from initial scheduling of case, * Schedules cases with a high level of accuracy and brings questions to the appropriate party * Accurately schedules pre-operative and post-operative surgical appointments and procedures as indicated by physician/physician staff including date, procedure, time, equipment, supplies needed and amount of time needed * Analyze and verify coding of procedures and diagnosis using ICD and CPT codes * Adheres to the guidelines outlined in the facility-wide attendance policy * Communicates problems to the proper personnel promptly; asks questions to clarify misunderstandings; requests assistance from appropriate personnel in the event of an unusual or difficult situation * Demonstrates a high degree of accuracy and attention to detail at all times * Demonstrates an awareness of the scheduler s importance in contributing to patient safety and the efficient coordination of surgical procedures * Demonstrates excellent customer service in communication with physicians, physician staff, all departments within the surgery center, miscellaneous callers and visitors * Demonstrates good judgment by following written and verbal instructions carefully * Demonstrates the ability to adapt to change in the workload as required; uses time productively * Shows good judgment in the answering and referral of phone calls Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: * Paid Time Off including Vacation, Holidays, and Sick Time * Retirement Plans * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Disability and Life Insurance * Paid Parental Leave * Tuition Reimbursement * Student Loan Planning Support * Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Community and Volunteer Opportunities * Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon * ….and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health. * Paid Time Off (PTO) * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Retirement Plans * Short & Long Term Disability * Life & Accidental Death Insurance * Tuition Reimbursement * Health Care/Dependent Care Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! RWJBarnabas Health is an Equal Opportunity Employer

Job Title: Operating Room Scheduler Department Name: Perioperative Support Services Status: Hourly Shift: Day Pay Range: $20.00 - $27.00 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: Schedules operative procedures via electronic scheduling system, using knowledge of procedures, area of body involved, equipment conflicts, staffing, surgeon preferences, scheduling habits and suite utilization. Works independently at the information desk, contacting patient care areas, takes messages and communicates to appropriate people. The Operating Room Scheduler is responsible for reporting identified safety issues such as hazardous environments (i.e. damaged floors/walls/ceiling tiles/unsecured areas) and medical errors, etc. Qualifications: Required: * High School Diploma or Equivalent * Six to twelve months' prior experience in a secretarial position * Successful completion of all orientation programs Preferred: * Medical Background * EPIC experience helpful Scheduling Requirements: * Day Shift * Per Diem (Based on the needs of the department) Essential Functions: * Schedules operative procedures via electronic scheduling system, using knowledge of procedures, area of body involved, equipment conflicts, staffing, surgeon preferences, scheduling habits and suite utilization * Works independently at the information desk, contacts patient care areas, takes messages and communicates with appropriate persons. * Answers the telephone and interacts with Operating Room staff, physicians, * Answers the telephone and interacts with Operating Room staff, physicians, hospital personnel and visitors in a courteous, polite manner, * Communicates information to charge nurse, and OR, any changes in the daily schedule such as add-ons, cancellations or delays * Calls other units, SDS, holding area, surgical waiting area for any delays, * Correct use of medical terminology and its use when filling out forms, logs and documentation for the operating room, * Keeps phone lists current and updates when needed Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer RWJBarnabas Health is an Equal Opportunity Employer

Job Title: Scheduler Department Name: Heart & Vascular Service Line Status: Hourly Shift: Day Pay Range: $21.36 - $21.36 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: Utilizes hospital system to schedule patients for all Cardiac Non-Invasive procedures, verifying that all patient demographic information is current and accurate. Qualifications: Required: * High School Diploma * At least one year in medical office setting (answering phones, maintaining charts, filing, exposure to medical terminology) Preferred: * Knowledge of Microsoft Office preferred * Successful completion of all required orientation programs, Scheduling Requirements: * Per Diem/Day/Flexible with schedule Essential Functions: * Answers calls promptly, with accurate messages taken, * Manages front office schedule, according to staffing and resources * Coordinates patient throughput and ensures daily schedule is followed * Assists with organization of patient charts and in the duplication and distribution of test results, * Maintains the physical environment of the area and performs other office duties as assigned Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. RWJBarnabas Health is an Equal Opportunity Employer

Job Title: Registrar Department Name: Emergency Dept Access Service Status: Hourly Shift: Day Pay Range: $20.18 - $25.34 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: A hospital patient registrar collects patient information and performs several functions, from verifying insurance to executing admissions, transfer, and discharge procedures. This professional must remain calm and efficient since work is often performed in a fast-paced environment where time is of the essence. Qualifications: Required: * Knowledge of medical technology helpful * Good typing and computer skills a must Preferred: * Fluent in Spanish strongly preferred * High School Diploma preferred * At least 1 year experience preferred Scheduling Requirements: * Shift- 7:00am-8:00pm * Monday - Friday with every other weekend/holiday * Full Time/Day Essential Functions: * Experience in a hospital patient registration setting, doctors' office, handling patients scheduling, obtaining pre-certifications, authorizations and referrals or patient services environment strongly preferred; * Previous experience in a census management, assigning beds, position * Previous experience in a patient services environment billing/collections-must have a working knowledge of more than one provider such as Medicare, Medicaid, HMOs and others * Experience in completing medical assistance application, family care, PEs, PAICs or charity care, helpful * Experience in a customer service related environment preferred * Well developed interpersonal skills with the ability to understand and communicate with persons of varying acuities * Must be able to work with the public and maintain poise under difficult situations at all times Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: * Paid Time Off including Vacation, Holidays, and Sick Time * Retirement Plans * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Disability and Life Insurance * Paid Parental Leave * Tuition Reimbursement * Student Loan Planning Support * Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Community and Volunteer Opportunities * Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon….and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health. * Paid Time Off (PTO) * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Retirement Plans * Short & Long Term Disability * Life & Accidental Death Insurance * Tuition Reimbursement * Health Care/Dependent Care Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! RWJBarnabas Health is an Equal Opportunity Employer

Job Title: Scheduler Department Name: Department of Pediatrics Status: Hourly Shift: Day Pay Range: $19.70 - $19.70 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: Responsible for scheduling appointments for department. Answers the telephone courteously and in a timely manner. Demonstrates the ability to enter Patient's demographics insurance information & computer systems accurately & timely. Demonstrates the ability to verify Patient s Insurance Benefits. Advises patient to obtain appropriate Insurance referrals. Demonstrates and maintains the current knowledge of Insurance Companies, State & Federal Healthcare regulations and requirements. Review all work for accuracy and compliance with Hospital, State and/or Federal regulations. Maintains 99 percent or more accuracy rate. Informs manager of problems, which may need immediate attention. Qualifications: Required: * High School Diploma or Equivalent Required * Ability to operate various computer systems * Successful completion of all Orientation Programs * At least one year of medical office experience Preferred: * Knowledge of Microsoft Office * EPIC experience * College Degree Scheduling Requirements: * Shift- 8:00am-4:00pm * Monday-Friday * Full Time/Day Essential Functions: * Accurately obtains all information needed from initial scheduling of appointment * Adheres to the guidelines outlined in the facility-wide attendance policy * Communicates problems to the proper personnel promptly; asks questions to clarify misunderstandings; requests assistance from appropriate personnel in the event of an unusual or difficult situation * Demonstrates a complete knowledge of all phases of the job * Demonstrates excellent customer service in communication with callers, visitors, physicians and staff. * Performs all other duties as assigned Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: * Paid Time Off including Vacation, Holidays, and Sick Time * Retirement Plans * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Disability and Life Insurance * Paid Parental Leave * Tuition Reimbursement * Student Loan Planning Support * Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Community and Volunteer Opportunities * Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon ….and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health. * Paid Time Off (PTO) * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Retirement Plans * Short & Long Term Disability * Life & Accidental Death Insurance * Tuition Reimbursement * Health Care/Dependent Care Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! RWJBarnabas Health is an Equal Opportunity Employer

Job Title: Scheduler Department Name: Pediatric Health Center Status: Hourly Shift: Day Pay Range: $19.70 - $19.70 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: Responsible for scheduling appointments for department. Answers the telephone courteously and in a timely manner. Demonstrates the ability to enter Patient's demographics insurance information & computer systems accurately & timely. Demonstrates the ability to verify Patient s Insurance Benefits. Advises patient to obtain appropriate Insurance referrals. Demonstrates and maintains the current knowledge of Insurance Companies, State & Federal Healthcare regulations and requirements. Review all work for accuracy and compliance with Hospital, State and/or Federal regulations. Maintains 99 percent or more accuracy rate. Informs manager of problems, which may need immediate attention. Qualifications: Required: * High School Diploma or Equivalent Required * Ability to operate various computer systems * Successful completion of all Orientation Programs * At least one year of medical office experience Preferred: * Knowledge of Microsoft Office * EPIC experience * College Degree Scheduling Requirements: * Shift- 8:00am-4:00pm * Monday-Friday * Full Time/Day Essential Functions: * Accurately obtains all information needed from initial scheduling of appointment * Adheres to the guidelines outlined in the facility-wide attendance policy * Communicates problems to the proper personnel promptly; asks questions to clarify misunderstandings; requests assistance from appropriate personnel in the event of an unusual or difficult situation * Demonstrates a complete knowledge of all phases of the job * Demonstrates excellent customer service in communication with callers, visitors, physicians and staff. * Performs all other duties as assigned Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: * Paid Time Off including Vacation, Holidays, and Sick Time * Retirement Plans * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Disability and Life Insurance * Paid Parental Leave * Tuition Reimbursement * Student Loan Planning Support * Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Community and Volunteer Opportunities * Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon ….and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health. * Paid Time Off (PTO) * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Retirement Plans * Short & Long Term Disability * Life & Accidental Death Insurance * Tuition Reimbursement * Health Care/Dependent Care Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! RWJBarnabas Health is an Equal Opportunity Employer

Job Title: Patient Access Representative Department Name: Concierge Status: Hourly Shift: Day Pay Range: $20.18 - $25.34 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: To accurately and promptly collect all pertinent information at the initial point of registration to insure the proper billing occurs which will enhance timely cash flow and reduce the days in accounts receivable. Performs all duties assigned by management. Qualifications: Required: * High School Diploma or General Education Equivalent (G.E.D.) * Knowledge of medical terminology, insurance verification, and billing processes * Willingness to work flexible hours, including weekends and holidays * Proficiency in computer skills, including experience with electronic medical records * Strong communication skills Preferred: * Post-Secondary Degree in Healthcare Administration * Certification as a Certified Healthcare Access Associate (CHAA) Scheduling Requirements: * Day Shift, 7:00am-3:00pm * Rotating weekends/holidays, flexible * Full-Time, 40 hours per week Essential Functions: * Provides excellent customer service to all patients, colleagues and other external and internal customers * Obtains and accurately documents all demographic information * Meets and exceeds department goals including accuracy, point of service collections, and productivity * Informs patient of financial responsibility and collects appropriate dollar amount for services to be rendered * Demonstrates proficiency in the entire pre-admission, registration, and financial clearance processes * Verifies accuracy of patient demographic information to avoid duplicating a medical record * Complies with organizational policies on Advance Directives and Patient Rights * Maintains department productivity by asking for additional duties when patient flow permits * Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessary * Works closely and professionally with nursing and ancillary departments to foster a team environment * Participate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside of the patient access department * Interviews patients, family members and other responsible parties to gather pertinent demographic and financial information, for scheduling, pre-registration and/or registration based on assigned work * Completes verification of coverage of all insurances and financial clearance activity has been completed * Ensures all required forms are provided, reviewed, properly explained and signed by the patient or an approved person on behalf of the patient * Completes Medicare Questionnaire on all patients that are eligible * Demonstrates a high level of efficiency, accuracy and productivity * Follows department procedures when a duplicate medical record assignment is made * Provides patients with all regulatory documents, obtain required signatures, and witnesses all patients' signatures * Makes customer needs a priority. Provides direct observation of the customer service being performed by other organizational members and report sissues to the supervisor/director * Reflects commitment to building a supportive work environment and maintains a positive attitude * Proper use of Code Phone and Paging Codes through computer system. (ED registrars) * Other duties assigned Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: * Paid Time Off including Vacation, Holidays, and Sick Time * Retirement Plans * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Disability and Life Insurance * Paid Parental Leave * Tuition Reimbursement * Student Loan Planning Support * Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Community and Volunteer Opportunities * Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon * ….and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health. * Paid Time Off (PTO) * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Retirement Plans * Short & Long Term Disability * Life & Accidental Death Insurance * Tuition Reimbursement * Health Care/Dependent Care Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! RWJBarnabas Health is an Equal Opportunity Employer

Job Title: Patient Access Representative Department Name: Patient Access Services Status: Hourly Shift: Evening Pay Range: $23.28 - $23.28 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: To accurately and promptly collect all pertinent information at the initial point of registration to insure the proper billing occurs which will enhance timely cash flow and reduce the days in accounts receivable. Performs all duties assigned by management. Qualifications: Required: * High School Diploma or General Education Equivalent (G.E.D.) * Knowledge of medical terminology, insurance verification, and billing processes * Willingness to work flexible hours, including weekends and holidays * Proficiency in computer skills, including experience with electronic medical records * Strong communication skills Preferred: * Post-Secondary Degree in Healthcare Administration * Certification as a Certified Healthcare Access Associate (CHAA) Scheduling Requirements: * Evening Shift, 3:00pm-11:30pm * Flexible to pick up other shifts & holidays * Per Diem Essential Functions: * Provides excellent customer service to all patients, colleagues and other external and internal customers * Obtains and accurately documents all demographic information * Meets and exceeds department goals including accuracy, point of service collections, and productivity * Informs patient of financial responsibility and collects appropriate dollar amount for services to be rendered * Demonstrates proficiency in the entire pre-admission, registration, and financial clearance processes * Verifies accuracy of patient demographic information to avoid duplicating a medical record * Complies with organizational policies on Advance Directives and Patient Rights * Maintains department productivity by asking for additional duties when patient flow permits * Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessary * Works closely and professionally with nursing and ancillary departments to foster a team environment * Participate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside of the patient access department * Interviews patients, family members and other responsible parties to gather pertinent demographic and financial information, for scheduling, pre-registration and/or registration based on assigned work * Completes verification of coverage of all insurances and financial clearance activity has been completed * Ensures all required forms are provided, reviewed, properly explained and signed by the patient or an approved person on behalf of the patient * Completes Medicare Questionnaire on all patients that are eligible * Demonstrates a high level of efficiency, accuracy and productivity * Follows department procedures when a duplicate medical record assignment is made * Provides patients with all regulatory documents, obtain required signatures, and witnesses all patients' signatures * Makes customer needs a priority. Provides direct observation of the customer service being performed by other organizational members and report sissues to the supervisor/director * Reflects commitment to building a supportive work environment and maintains a positive attitude * Proper use of Code Phone and Paging Codes through computer system. (ED registrars) * Other duties assigned Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer RWJBarnabas Health is an Equal Opportunity Employer

Job Title: Patient Access Representative Department Name: Emergency Dept Access Service Status: Hourly Shift: Evening Pay Range: $23.28 - $23.28 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: To accurately and promptly collect all pertinent information at the initial point of registration to insure the proper billing occurs which will enhance timely cash flow and reduce the days in accounts receivable. Performs all duties assigned by management. Qualifications: Required: * High School Diploma or General Education Equivalent (G.E.D.) * Knowledge of medical terminology, insurance verification, and billing processes * Willingness to work flexible hours, including weekends and holidays * Proficiency in computer skills, including experience with electronic medical records * Strong communication skills Preferred: * Post-Secondary Degree in Healthcare Administration * Certification as a Certified Healthcare Access Associate (CHAA) Scheduling Requirements: * Evening shift, 3:00pm-11:30pm * Every other weekend, Saturday & Sunday * Per Diem Essential Functions: * Provides excellent customer service to all patients, colleagues and other external and internal customers * Obtains and accurately documents all demographic information * Meets and exceeds department goals including accuracy, point of service collections, and productivity * Informs patient of financial responsibility and collects appropriate dollar amount for services to be rendered * Demonstrates proficiency in the entire pre-admission, registration, and financial clearance processes * Verifies accuracy of patient demographic information to avoid duplicating a medical record * Complies with organizational policies on Advance Directives and Patient Rights * Maintains department productivity by asking for additional duties when patient flow permits * Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessary * Works closely and professionally with nursing and ancillary departments to foster a team environment * Participate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside of the patient access department * Interviews patients, family members and other responsible parties to gather pertinent demographic and financial information, for scheduling, pre-registration and/or registration based on assigned work * Completes verification of coverage of all insurances and financial clearance activity has been completed * Ensures all required forms are provided, reviewed, properly explained and signed by the patient or an approved person on behalf of the patient * Completes Medicare Questionnaire on all patients that are eligible * Demonstrates a high level of efficiency, accuracy and productivity * Follows department procedures when a duplicate medical record assignment is made * Provides patients with all regulatory documents, obtain required signatures, and witnesses all patients' signatures * Makes customer needs a priority. Provides direct observation of the customer service being performed by other organizational members and report sissues to the supervisor/director * Reflects commitment to building a supportive work environment and maintains a positive attitude * Proper use of Code Phone and Paging Codes through computer system. (ED registrars) * Other duties assigned Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer RWJBarnabas Health is an Equal Opportunity Employer

Job Title: Patient Access Coordinator Department Name: Patient Access Services Status: Hourly Shift: Day Pay Range: $20.18 - $25.34 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: Determines registrations status and financial clearance for upcoming patients, pre registers accounts and determines which patients need to be seen for registration, collection of co pay referral forms, and or financial counseling. Qualifications: Required: * High school diploma * Minimum of one year of Hospital or Medical experience * Basic PC skills Scheduling Requirements: * Full Time * Monday - Friday 8:30am - 5pm Job Functions: * Greet all visitors, patients, and families in a customer friendly manner * Screen patients to determine registration and or financial counseling needs * Log visits of patients into the hospitals information system * Collect payment and referrals from patients, and see that patients are registered and seen in a timely fashion * Assist staff with various clerical duties, including patient registration and insurance verification as needed * Monitor lobby for safety * Greet all visitors, patients, and families in a warm friendly manner in person and on the phone * Provide visitors with visitor stickers and monitor that stickers are worn while visitors are on CSH premises * Provide general information as requested, and direct visitors appropriately * Determine the registration and or financial counseling needs of all patients who arrive for treatment * Ensure that these patients are assisted by staff in a timely fashion in order to receive treatment as scheduled * Request payment at time of service for copays or other amounts due from the patient according to the Hospitals policy * Schedules ACC appointments and performs scheduling functions, confirms appointments Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: * Paid Time Off including Vacation, Holidays, and Sick Time * Retirement Plans * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Disability and Life Insurance * Paid Parental Leave * Tuition Reimbursement * Student Loan Planning Support * Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Community and Volunteer Opportunities * Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon * ….and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health. * Paid Time Off (PTO) * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Retirement Plans * Short & Long Term Disability * Life & Accidental Death Insurance * Tuition Reimbursement * Health Care/Dependent Care Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! RWJBarnabas Health is an Equal Opportunity Employer

Job Title: Patient Access Representative Department Name: Patient Access Services Status: Hourly Shift: Evening Pay Range: $23.28 - $23.28 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Patient Access Representative accurately and promptly collects all pertinent information at the initial point of registration to ensure the proper billing process occurs which will enhance timely cash flow and reduce the days in accounts receivable. Qualifications: Required: * High School Diploma or equivalent Preferred: * Medical insurance verification and authorization experience preferred * Patient Access experience preferred * Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care preferred * Medical terminology and computer skills Scheduling Requirements: * Per Diem, flexible evening hours * Every other weekend when needed * Holiday and Weekend on-call rotation * Training includes two days of orientation, three days Revenue Cycle training 8:30am-5pm, three days EPIC Training in Oceanport, NJ 8am-4:30pm Essential Functions: * Responsible for coordinating and facilitating registration and admissions by obtaining pertinent demographic information, collecting accurate insurance information and performing inpatient authorizations in order to financially clear inpatient hospital accounts * The ideal candidate must be detail oriented and promote patient satisfaction * Service orientated background, good written and verbal communication skill and accurate typing ability * Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessary * Reflects commitment to building a supportive work environment and maintains a positive attitude * Works closely and professionally with nursing and ancillary departments to foster a team environment * Participate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside the patient access department Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Additional Information: The first-round interview for this position is a digital, on demand interview through the HireVue platform. Click the hyperlinks here to learn more aboutthe RWJBarnabas Health hiring processanddigital, on-demand interviews While there is no deadline, we strongly recommend completing the interview as soon as possible after receiving an invitation. Things move quickly and we may on occasion close applications earlier than anticipated due to large candidate numbers. We don't want to miss meeting you for a great opportunity! Be sure to check your spam and junk folders in email as well! Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. * Paid Time Off (PTO) * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Retirement Plans * Short & Long Term Disability * Life & Accidental Death Insurance * Tuition Reimbursement * Health Care/Dependent Care Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer RWJBarnabas Health is an Equal Opportunity Employer

Job Title: Patient Access Representative Department Name: Department of Pediatrics Status: Hourly Shift: Day Pay Range: $20.60 - $25.84 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: Performs all duties related to the pre-registration, registration, and financial clearance processes for all patients (emergency, ambulatory and in-patients). Responsible for collecting proper data to insure hospital bills will be paid by a third- party payer or the patient. Provides "front-door" customer service to patients and orients patients to the registration/admission process. Performs scheduling functions of new and follow-up patients and discharges patients accordingly. Responsible for identifying, collecting and reconciling patient liabilities on a routine basis. Corresponds with Supervisor/Manager on operational issues as required. Qualifications: Required: * High School diploma * Possesses background in medical terminology and experience with medical insurance. * Equivalent relative experience dealing with the public Preferred: * Minimum 2-3 years in Admitting / Registration or hospital billing experience, or working knowledge of registration, insurance, and billing requirements Scheduling Requirements: * Day shift, between 8:00am-5:00pm * Monday-Friday * Full-Time, 37.5 hours per week Essential Functions: * Answers the telephone courteously and in a timely manner * Demonstrates and maintains the current knowledge of Insurance Companies, State and Federal Healthcare Regulations and requirements * Demonstrates the ability to enter patient's demographic/insurance information in the computer system accurately and timely * Demonstrates the ability to verify patient's insurance benefits and obtains the appropriate pre certs/authorizations, and /or referrals as required by the insurance carrier * Ensures that the patient or responsible party signs all appropriate documents (i.e. consent forms, bill of rights, etc.) and places them in the chart accurately and timely * Greets and assists patients/visitors in a courteous and timely manner * Greets and assists patients/visitors in a courteous and timely manner * Obtains Advance Medial Directives if available and scans them into RAS accurately. Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: * Paid Time Off including Vacation, Holidays, and Sick Time * Retirement Plans * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Disability and Life Insurance * Paid Parental Leave * Tuition Reimbursement * Student Loan Planning Support * Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Community and Volunteer Opportunities * Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon * ….and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health. * Paid Time Off (PTO) * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Retirement Plans * Short & Long Term Disability * Life & Accidental Death Insurance * Tuition Reimbursement * Health Care/Dependent Care Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! RWJBarnabas Health is an Equal Opportunity Employer

Job Title: Patient Access Representative Department Name: Emergency Dept Access Service Status: Hourly Shift: Night Pay Range: $25.50 - $25.50 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Patient Access Representative position plays a key role in the health system in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect. Qualifications: Required: * High School Diploma Preferred: * Customer service experience * Minimum of 3 years Patient Access experience * Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care Medical terminology and computer skills Scheduling Requirements: * Night shift, 11:00pm-7:00am * Rotating weekends/holidays * Per Diem Essential Functions: * Provides excellent customer service to all patients, colleagues and other external and internal customers. * Interviews patients, family members and other responsible parties to gather pertinent demographic and financial information, for scheduling, pre-registration and/or registration based on assigned work. * Obtains and accurately documents all demographic information. * Obtains insurance information and initiates the verification process via third party clearinghouse. * Completes verification of coverage of all insurances and financial clearance activity has been completed. * Meets and exceeds department goals including accuracy, point of service collections and productivity * Ensures all required forms are provided, reviewed, properly explained and signed by the patient or an approved person on behalf of the patient * Informs patient of financial responsibility and collects appropriate dollar amount for services to be rendered; issue receipt and completes daily reconciliation of all cash collections * Provide back-up support to hospital cashier and complete cashier functions, as assigned * Completes Medicare Questionnaire on all patients that are eligible * Responsible to review all work queues daily and take the required actions to update the information, correct errors and ensure that the account is accurate for billing * Responsible to place patients in the appropriate bed and maintain the accuracy of the bed board system by tracking bed assignments through bed tracking system and to ensure timely and appropriate movement of patients within the hospital; as assigned * Demonstrates proficiency in the entire pre-admission, registration, and financial clearance processes * Demonstrates a high level of efficiency, accuracy and productivity. * Verifies accuracy of patient demographic information to avoid duplicating a medical record * Follows department procedures when a duplicate medical record assignment is made * Complies with organizational policies on Advance Directives and Patient Rights * Provides patients with all regulatory documents, obtain required signatures, and witnesses all patients' signatures * Maintains department productivity by asking for additional duties when patient flow permits * Makes customer needs a priority. Provides direct observation of the customer service being performed by other organizational members and reports issues to the supervisor/director * Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessary * Reflects commitment to building a supportive work environment and maintains a positive attitude * Works closely and professionally with nursing and ancillary departments to foster a team environment * Participate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside of the patient access department Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer RWJBarnabas Health is an Equal Opportunity Employer

Job Title: Patient Access Representative Department Name: Breast Center Status: Hourly Shift: Day Pay Range: $23.28 - $23.28 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Patient Access Representatives is responsible for coordinating and facilitating registrations and admissions by obtaining pertinent demographic, financial and insurance information on all patients. The Patient Access Representatives ensures timely registration and promote patient satisfaction. Qualifications: Required: * High School diploma * Customer service experience Preferred: * Patient Access experience * Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care * Typing skills Scheduling Requirements: * Day Shift, 7:00am-4:30pm or 7am to 3:30pm * Weekends and holidays may be required * Per Diem Essential Functions: * Provides excellent customer service to all patients, colleagues and other external and internal customers * Interviews patients, family members and other responsible parties to gather pertinent demographic and financial information, for scheduling, pre-registration and/or registration based on assigned work * Obtains and accurately documents all demographic information * Obtains insurance information and initiates the verification process via third party clearing house * Completes verification of coverage of all insurances and financial clearance activity has been completed * Meets and exceeds department goals including accuracy, point of service collections and productivity * Ensures all required forms are provided, reviewed, properly explained and signed by the patient or an approved person on behalf of the patient * Informs patient of financial responsibility and collects appropriate dollar amount for services to be rendered; issue receipt and completes daily reconciliation of all cash collections * Provide back-up support to hospital cashier and complete cashier functions, as assigned * Completes Medicare Questionnaire on all patients that are eligible * Responsible to review all work queues daily and take the required actions to update the information, correct errors and ensure that the account is accurate for billing * Responsible to place patients in the appropriate bed and maintain the accuracy of the bed board system by tracking bed assignments through bed tracking system and to ensure timely and appropriate movement of patients within the hospital; as assigned * Demonstrates proficiency in the entire pre-admission, registration, and financial clearance processes * Demonstrates a high level of efficiency, accuracy and productivity * Verifies accuracy of patient demographic information to avoid duplicating a medical record * Follows department procedures when a duplicate medical record assignment is made * Complies with organizational policies on Advance Directives and Patient Rights * Provides patients with all regulatory documents, obtain required signatures, and witnesses all patients signatures * Maintains department productivity by asking for additional duties when patient flow permits * Makes customer needs a priority, * Provides direct observation of the customer service being performed by other organizational members and reports issues to the supervisor/director * Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessary * Reflects commitment to building a supportive work environment and maintains a positive attitude * Works closely and professionally with nursing and ancillary departments to foster a team environment * Participate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside of the patient access department. * Utilize AIDET: * Acknowledge your patient with every encounter, smile, make eye contact, call the patient by name * Introduce yourself and tell patients about your education, training and competency * Duration of the activity or conversation needs to be stated, Let patients know how long something is likely to take * Explain what you are doing. This will help to put the patient at ease. * Thank you, tell your patients it was a pleasure to serve them and thank them for choosing our hospital to receive their care * Other duties as assigned Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer RWJBarnabas Health is an Equal Opportunity Employer

Job Title: PATIENT ACCESS REPRESENTATIVE Department Name: Emergency Dept Access Service Status: Hourly Shift: Night Pay Range: $20.18 - $25.34 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to ensure that all customers, external and internal, are treated with the highest level of respect. The Patient Access Representative is to provide a safe and secure environment for the patient during the registration process. Clearly review and communicate all forms and obtain required signatures for services provided. The Patient Access Representative ensures accuracy and thoroughness in collecting and documentation of the patient's demographic and insurance information, and utilizes the technology available to complete the registration. Participates in creating a positive environment for patient and colleague satisfaction. Is responsible for reporting identified safety issues such as hazardous environments (i.e. damaged floors/walls/ceiling tiles/unsecured areas) and medical errors, etc. Qualifications: Required: High School Diploma required Preferred: * Customer service experience * Patient Access experience preferred * Knowledge in all aspects of registration, Non-Federal and Federal billing regulations, and state programs such as Charity Care * Medical terminology and computer skills * Responsible to collect co-payments, issues receipts for patients, and reconciles the daily cash within the PFS Department. Directly collects from the patients/families Scheduling Requirements: * Part Time Night * Rotating holidays and weekends Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Please Note: The first-round interview for this position is a digital, on demand interview through the HireVue platform. Click the hyperlinks here to learn more about the RWJBarnabas Health hiring process and digital, on-demand interviews. While there is no deadline, we strongly recommend completing the interview as soon as possible after receiving an invitation. Things move quickly and we may on occasion close applications earlier than anticipated due to large candidate numbers. We don't want to miss meeting you for a great opportunity! Be sure to check your spam and junk folders in email as well! Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: * Paid Time Off including Vacation, Holidays, and Sick Time * Retirement Plans * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Disability and Life Insurance * Paid Parental Leave * Tuition Reimbursement * Student Loan Planning Support * Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Community and Volunteer Opportunities * Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon * ….and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer RWJBarnabas Health is an Equal Opportunity Employer

Job Title: Centralized Access Rep I Department Name: Centralized Scheduling Status: Hourly Shift: Day Pay Range: $20.60 - $25.84 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Central Access Representative position plays a key role in the health system interacting with patients, providers, payers and counterparts involved in each patients care.This position is for the scheduling team. * Ensures accuracy in all required demographic, financial, referral/authorization, clinical, and other registration data is accurately scheduled, collected, verified, and communicated as a core competency of this role. * Supports departmental policies, practices, and initiatives in support of patient experience, throughput, safety standards and revenue cycle outcomes. * Functions include scheduling of hospital and physician services for all RWJBH sites, pre-registration/registration, pre-admission/admission, insurance verification, referral coordination, pre certification, screening for financial counseling, eligibility determination, and pre-service estimate communication and collection of any required copays, deductibles or co-insurances.. * Collaborates, communicates and coordinates to create a positive experience through the entire patient access and revenue cycle flow. Qualifications: Required: * High school education or equivalent with emphasis on computer literacy and communication skills. * Customer service experience required. * Successful completion of all training orientation programs required. Preferred: * Knowledge of medical terminology, hospital financial systems, and insurance processes preferred. * 1+ years of relevant experience in patient access preferred. * Patient Access Certification (CHAA) preferred. Scheduling Requirements: * Full-Time, Day, Hourly - 37.5 hours a week * Remote with travel to Oceanport, NJ as needed Essential Functions: * Accurately performs all the appropriate tasks to completion for data capture and entry * Accurately performs all the appropriate tasks to completion for hospital/physician scheduling, pre-registration, and financial clearance. * Follows departmental processes and procedures in support of accuracy, safety, patient experience and revenue cycle outcomes. Supports Department Goals: * Meets individual productivity and quality expectations in all job functions. * Supports team and department goals. * Supports positive patient experience, safety, and revenue cycle outcomes. Adheres to all policy, regulatory and compliance guidelines: * Ensures that appropriate standards of practice meet the needs defined in the organizations mission for excellence and corporate compliance guidelines including and not limited to patient experience, privacy, safety, and revenue cycle policies. Communication and Documentation: * Ensure all account documentation is accurate and complete for all system tasks. * Demonstrates professionalism with patients, visitors, providers, payers, and colleagues. * Communicates to superiors when supplies, systems, tools and/or workflow processes needed to do their job are not sufficient. * Works collaboratively across teams, with peers, and revenue cycle departments. * The list of essential functions is not exhaustive and will be supplemented as necessary. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. * Paid Time Off (PTO) * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Retirement Plans * Short & Long Term Disability * Life & Accidental Death Insurance * Tuition Reimbursement * Health Care/Dependent Care Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer #LI-BM1 RWJBarnabas Health is an Equal Opportunity Employer

Job Title: Patient Access Representative Department Name: Patient Access Services Status: Hourly Shift: Day Pay Range: $25.50 - $25.50 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Patient Representative is responsible for effectively responding to inbound new and current patient calls for RWJBarnabas Health affiliated offices and schedule first time and returning patient follow-up appointments, strategically scheduling patients to the provider that will best suit their needs based on a series of clinical indicators. The Patient Representative will schedule patients and handle general questions with genuine empathy, striving to exceed patients' expectations on every call. Qualifications: Required: * High school diploma or equivalent * Knowledge of medical terminology * Ability to read, write, and speak or communicate in English to successfully accomplish the essential duties of the position * Highly effective oral and written communication skills are required to communicate with clinical, administrative and other personnel * Must be computer literate with proficiency and working knowledge of database and reporting tools such as Microsoft Word, Excel, Access and Power Point Preferred: * Ability to speak other languages a plus * Epic Experience * Knowledge of medical terminology, insurance verification, and billing processes Scheduling Requirements: * Day shift, 7:00am-3:00pm * Every other Saturday & Sunday * Per Diem Essential Functions: * Provides excellent customer service to all patients, colleagues and other external and internal customers * Interviews patients, family members and other responsible parties to gather pertinent demographic and financial information, for scheduling , pre-registration and/or registration based on assigned work * Obtains and accurately documents all demographic information * Obtains insurance information and initiates the verification process via third party clearinghouse * Completes verification of coverage of all insurances and financial clearance activity has been completed * Meets and exceeds department goals including accuracy, point of service collections and productivity * Ensures all required forms are provided, reviewed, properly explained and signed by the patient or an approved person on behalf of the patient * Informs patient of financial responsibility and collects appropriate dollar amount for services to be rendered; issue receipt and completes daily reconciliation of all cash collections * Provide back-up support to hospital cashier and complete cashier functions, as assigned * Completes Medicare Questionnaire on all patients that are eligible * Responsible to review all work queues daily and take the required actions to update the information, correct errors and ensure that the account is accurate for billing * Responsible to place patients in the appropriate bed and maintain the accuracy of the bed board system by tracking bed assignments through bed tracking system and to ensure timely and appropriate movement of patients within the hospital; as assigned * Demonstrates proficiency in the entire pre-admission, registration, and financial clearance processes * Demonstrates a high level of efficiency, accuracy and productivity * Verifies accuracy of patient demographic information to avoid duplicating a medical record * Follows department procedures when a duplicate medical record assignment is made * Complies with organizational policies on Advance Directives and Patient Rights * Provides patients with all regulatory documents, obtain required signatures, and witnesses all patients' signatures * Maintains department productivity by asking for additional duties when patient flow permits * Makes customer needs a priority. Provides direct observation of the customer service being performed by other organizational members and reports issues to the supervisor/director * Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessary * Reflects commitment to building a supportive work environment and maintains a positive attitude * Works closely and professionally with nursing and ancillary departments to foster a team environment * Participate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside of the patient access department * Utilize AIDET: * Acknowledge your patient with every encounter, smile, make eye contact, call the patient by name * Introduce yourself and tell patients about your education, training and competency * Duration of the activity or conversation needs to be stated, Let patients know how long something is likely to take * Explain what you are doing. This will help to put the patient at ease. * Thank you, tell your patients it was a pleasure to serve them and thank them for choosing our hospital to receive their care Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer RWJBarnabas Health is an Equal Opportunity Employer

Job Title: Patient Access Representative Department Name: Patient Access Services Status: Hourly Shift: Day Pay Range: $20.60 - $25.84 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: The Patient Access Representative is responsible for coordinating and facilitating registrations and admissions by obtaining pertinent demographic, financial and insurance information on all patients. The Patient Access Representative ensures timely registration and promotes patient satisfaction. Qualifications: Required: * High school diploma or equivalent * Knowledge of medical terminology * Ability to read, write, and speak or communicate in English to successfully accomplish the essential duties of the position * Highly effective oral and written communication skills are required to communicate with clinical, administrative and other personnel * Must be computer literate with proficiency and working knowledge of database and reporting tools such as Microsoft Word, Excel, Access and Power Point Preferred: * Ability to speak other languages a plus * Epic Experience * Knowledge of medical terminology, insurance verification, and billing processes Scheduling Requirements: * Day shift, 7:00am-3:00pm * Monday through Friday * Full-Time, 37.5 Hours Per Week Essential Functions: * Provides excellent customer service to all patients, colleagues and other external and internal customers * Interviews patients, family members and other responsible parties to gather pertinent demographic and financial information, for scheduling , pre-registration and/or registration based on assigned work * Obtains and accurately documents all demographic information * Obtains insurance information and initiates the verification process via third party clearinghouse * Completes verification of coverage of all insurances and financial clearance activity has been completed * Meets and exceeds department goals including accuracy, point of service collections and productivity * Ensures all required forms are provided, reviewed, properly explained and signed by the patient or an approved person on behalf of the patient * Informs patient of financial responsibility and collects appropriate dollar amount for services to be rendered; issue receipt and completes daily reconciliation of all cash collections * Provide back-up support to hospital cashier and complete cashier functions, as assigned * Completes Medicare Questionnaire on all patients that are eligible * Responsible to review all work queues daily and take the required actions to update the information, correct errors and ensure that the account is accurate for billing * Responsible to place patients in the appropriate bed and maintain the accuracy of the bed board system by tracking bed assignments through bed tracking system and to ensure timely and appropriate movement of patients within the hospital; as assigned * Demonstrates proficiency in the entire pre-admission, registration, and financial clearance processes * Demonstrates a high level of efficiency, accuracy and productivity * Verifies accuracy of patient demographic information to avoid duplicating a medical record * Follows department procedures when a duplicate medical record assignment is made * Complies with organizational policies on Advance Directives and Patient Rights * Provides patients with all regulatory documents, obtain required signatures, and witnesses all patients' signatures * Maintains department productivity by asking for additional duties when patient flow permits * Makes customer needs a priority. Provides direct observation of the customer service being performed by other organizational members and reports issues to the supervisor/director * Demonstrates initiative and motivation in role; proactively identifies and resolves problems in an appropriate manner and escalates issues to leadership when necessary * Reflects commitment to building a supportive work environment and maintains a positive attitude * Works closely and professionally with nursing and ancillary departments to foster a team environment * Participate in training through the development of training tools, presentations at department in-services or staff meetings, or through the training of registration staff outside of the patient access department * Utilize AIDET: * Acknowledge your patient with every encounter, smile, make eye contact, call the patient by name * Introduce yourself and tell patients about your education, training and competency * Duration of the activity or conversation needs to be stated, Let patients know how long something is likely to take * Explain what you are doing. This will help to put the patient at ease. * Thank you, tell your patients it was a pleasure to serve them and thank them for choosing our hospital to receive their care Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our employees are at the heart of everything we do. Driven by our Total Wellbeing promise, our market-competitive offerings include comprehensive benefits and resources to support our employees' physical, emotional, financial, personal, career, and community wellbeing. These benefits and resources include, but are not limited to: * Paid Time Off including Vacation, Holidays, and Sick Time * Retirement Plans * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Disability and Life Insurance * Paid Parental Leave * Tuition Reimbursement * Student Loan Planning Support * Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Community and Volunteer Opportunities * Discounts Through our Partners such as NJ Devils, NJ PAC, and Verizon * ….and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health. * Paid Time Off (PTO) * Medical and Prescription Drug Insurance * Dental and Vision Insurance * Retirement Plans * Short & Long Term Disability * Life & Accidental Death Insurance * Tuition Reimbursement * Health Care/Dependent Care Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! RWJBarnabas Health is an Equal Opportunity Employer