Support Associate jobs at RWJBarnabas Health - 221 jobs

The HCHB Support Representative is responsible for handling software support calls and tickets initiated by Addus Home Health, Hospice, and Private Duty, and Personal Care branches. The role will also assist in training during acquisition integration projects as well as testing hot fixes and system upgrades HCHB releases. Must have recent Homecare Homebase Software experience. Schedule: Remote Role / Monday - Friday 8am to 5pm. >> We offer our team the best Medical, Dental and Vision Benefits Continued Education PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Managing a service desk (ServiceNow) ticket queue which includes triaging incoming requests, managing escalations to Addus team members, building out new worker login profiles, device buildout, user errors, and assisting branches in clearing claims or preventing ineligible claims. Consult with HCHB's Customer Experience team as needed to provide solutions to HCHB errors. Submit and follow up on HCHB Support Tickets. Assist in project tasks related to new agency acquisitions. Communicate with branches via phone, email, and live chat in a timely fashion to identify and resolve reported issues. Identifying trending issues and providing thorough research and documentation of findings. Effectively provide consultation and education on the appropriate use of all products within the HCHB Suite. Ability to take assigned projects to successful completion. The role may also include training staff during HCHB rollouts, assisting in HCHB quarterly release testing, assist in audit reviews, and develop and conduct training programs to support team members on HCHB applications. Position Requirements & Competencies: High school diploma or GED equivalent, some college preferred. No less than 2 years of recent HCHB software experience. Excellent written and oral communication skills. Excellent customer service skills. Computer proficiency required: including intermediate level knowledge in Microsoft Suite. Ability to analyze and interpret situations to complete tasks or duties assigned. Detail oriented, strong organizational skills. Team players who are passionate about their work and will actively contribute to a positive and collaborative environment. Quick learners with strong problem solving and creative thinking abilities. Driven individuals who remain engaged in their own professional growth. Ability to Travel: Heavy travel (varies and may exceed 50%) is required during acquisition phases. Some travel may be required on weekends or evenings. Addus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To apply via text, text 9930 to ************ #ACADCOR #CBACADCOR #DJADCOR #IndeedADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.

Neuroradiologist - REMOTE 7on/14off Remote Work schedule: Work one week, off two weeks THE BEST CAREERS. RIGHT HERE @ BROOKLYN'S LEADING HEALTHCARE SYSTEM. MAIMONIDES: TOP TEN IN THE U.S. FOR CLINICAL OUTCOMES We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers . At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clinical programs rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neurosciences Institute, Bone and Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine. The Radiology department is seeking a remote Board Certified/Fellowship trained Evening Neuroradiologists to join our team. You will read 100% Neuroradiology. At Maimonides, we are continuously expanding our services and remain at the forefront of innovative medicine. Our Comprehensive Stroke Center was recently ranked #1 in the United States for patient survival. We are a Level One Trauma Center and Brooklyn's first fully accredited Cancer Center treating patients of all ages. We perform a high volume of imaging for our busy spine services and otolaryngology practices affiliated with the hospital and for other groups seeking high-level imaging services in the borough. In addition to its hospital-based practice, the Radiology department has 2 outpatient imaging centers and a third under construction. We have state-of-the-art imaging equipment and post-processing technology with integrated PACS and Voice Recognition and remote access via VPN for all radiologists. In this role, you will: Provide accurate, timely, and high-quality diagnostic reports during evening shifts (typically 4pm-12am Mon-Fri and weekend coverage). Participate in emergency and trauma imaging interpretation, supporting the hospital's Level One Trauma and Comprehensive Stroke Center. Collaborate with clinical teams (neurology, neurosurgery, ENT, spine services) to provide consultative expertise on imaging findings. Participate in resident teaching and training, providing feedback and educational support as part of the department's academic mission. We require: Board Certified in Diagnostic Radiology A Completed Fellowship in Neuroradiology from an accredited institution Valid New York State Medical License REMOTE: 7 on/14 off. Salary: $415,000 - $475,000/yr. We offer comprehensive benefits including a 403 (b) retirement plan. For immediate consideration, please forward a resume to Daniel Masri at ****************. Maimonides Medical Center (MMC) is an equal opportunity employer.

Job DescriptionDescription: The Clinical Systems Trainer is responsible for designing, developing, and delivering training programs for IT applications including, but not limited to, the Electronic Medical Records (EMR) system, eClinicalWorks. This role involves working closely with healthcare professionals to ensure they are proficient in using applications to enhance patient care and streamline administrative processes. The trainer will assist in creating training materials, conduct training sessions, provide ongoing support to users, and provide on-site end user support. Additionally, the Clinical Systems Trainer will stay updated with the latest technologies and best practices to continuously improve the training programs. Qualifications, skills, and all relevant experience needed for this role can be found in the full description below. Advocare, LLC is a physician-owned partnership of leading pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware. As a Clinical Systems Trainer, you'll be an integral member of a forward-thinking clinical team dedicated to delivering exceptional patient care and service in a dynamic healthcare environment. Clinical Systems Trainer Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Train, educate, and instruct users on features, operation, and usage of software systems. Provide on-site support for monthly Go Lives, working directly with the Care Center providers and staff. Provide additional on-site support for Care Centers outside of Go Lives as needed. Track and report on training progress and user competency levels. Provide end user support via ticket resolution. Work with Care Centers to map clinical process flow. Develop and maintain user manuals and administer training. Assist end users to identify and resolve workflow problems within the Clinical Application. Follow through to ensure resolution. Work collaboratively with department physician leaders and staff to promote operational excellence, optimal outcomes, and a consistent patient and end user experience. Collaborate closely with - and communicate between - IT leadership and the clinical community to provide leadership for clinical systems projects and initiatives. Participate in EMR optimization and ongoing quality review. Promote optimal consistent provider, user, and patient experience. Assist in testing new clinical system applications and other special assignments as directed. Provide ongoing quality assurance monitoring of the system build activities. Assist Clinical Applications in support of the EMR as needed Assist Innovations with new projects affecting the EMR as needed. Other duties as assigned Required Competencies (Knowledge, Skills and Abilities) The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. High level understanding of the purpose and function of an ambulatory EMR application Service Delivery - You place patients and colleagues at the center of your priorities. You possess a high sense of urgency and ownership in solving problems. You look for and identify opportunities to enhance the level of service you and your team provide to others. Quality and Process Improvement - You drive for continuous improvement. You work with your team to identify ways to streamline and improve efficiency of work and service delivery. You ensure that defined processes, quality standards, and best practices are adopted swiftly and updated regularly. Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Travel to Care Centers is required. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday, typically 7:30 am to 4:00 pm. Hours are adjusted for on-site support. This position is remote when not providing on-site Care Center support. Travel This position is based remote with travel to our corporate office and our Care Centers located throughout NJ, Southeastern PA and Delaware. Travel expenses are reimbursed. Benefits Multiple medical and prescription coverage options Dental and vision care plans Health Savings Accounts (HSAs), where applicable Flexible Spending Accounts (FSAs) Voluntary critical illness, cancer, and accident insurance Voluntary hospital indemnity coverage Voluntary short-term and long-term disability insurance Voluntary term life insurance and AD&D (Accidental Death & Dismemberment) 401(k) retirement savings plan Paid time off (PTO) Commuter benefits Group auto and homeowners insurance Requirements: Required Education and Experience Associate's degree in Information Systems or related field and/or equivalent experience. 3+ years experience supporting an ambulatory EMR 3+ years experience managing vendor relationships 2+ years experience of Care Center Analysis or Clinical workflow optimization Preferred Education and Experience Bachelor's degree in Information Systems or related field and/or equivalent experience. xevrcyc eClinicalWorks experience a plus eClinicalWorks certification a strong plus. ITIL familiarity

*Important: Please review the shift and training requirements before applying* This is a full-time float shift position with a variable schedule based on operational needs, providing coverage across early mornings, evenings, weekends as needed. Additionally, this position requires a remote 8-week training period that will occur anytime during the day, Monday - Friday. Please ensure you can be flexible with this time commitment before applying. About Imagen Imagen Technologies is building the AI-enabled teleradiology practice of the future. We operate the first vertically integrated medical practice and AI development platform focused on reducing diagnostic error and giving radiologists superpowers through industry-leading AI solutions developed in-house. With over $200 million in funding from investors such as Google Ventures and some of the largest clinical networks in the country, we are rapidly expanding this platform across the U.S.-from 22 states and 2.7 million patients in 2025 to more than 35 states and over 5 million patients annually by 2027. We are the fastest-growing teleradiology group in the U.S., and by the end of next year, we will have the fifth-largest practice in the country. About the Role We're looking for an individual who will help power our Support Team, performing mission-critical work and interfacing directly with patients, physicians, and IT personnel. The Operations Support Associate is responsible for providing excellent customer service via telephone, email, and chat communication, performing provider communication, general imaging services troubleshooting, and the front line of both internal and customer inquiries. The team will cover operations 24/7 365 days per year, instilling confidence in patients and stakeholders who know that support is only a call away. Our ideal candidate is capable, resourceful, and able to diffuse any conflict over the phone. Responsibilities: Customer Care: Main point of contact providing day-to-day support for Imagen's clients and clinicians Triage calls, email and chat messages from all customer facilities as well as internal clinicians Monitor the PACS system and other clinical applications for operational SLA targets Resolution of image exceptions, reconciliations of accession number or MRN demographic issues within the PACS system Ensure that all calls, issues, and tasks are tracked in our CRM systems and driven to resolution Establishes efficient work processes to achieve and maintain the highest possible professional standards in customer services to all clients Facilitate provider communication on critical patient findings for imaging procedures Facilitate provider to provider phone calls and collaboration Develop radiology application expertise as required to provide support to physicians, clinical staff, and support staff in the efficient use of Imagen applications and workflows Perform basic troubleshooting for internal software applications and clinician hardware Add Company Value: Contribute to the development of knowledge base documentation Maintain strong communication with other team members regarding daily operations Demonstrate ownership and advocacy of client issues Maintain confidentiality of all data adhering to medical compliance policies and procedures Skill Development: Work closely with higher tiered team members to gain knowledge of internal applications and processes Attend weekly support team meetings for collaboration and updated process reviews Work to gain a solid understanding of the Radiology workflows and processes Suggest changes to management to improve workflows and customer service Qualifications: Associate's degree and 1+ years of experience in a radiology support role, or a High School Diploma/GED and 3+ years of experience in a healthcare or radiology support role Recent healthcare experience with Electronic Medical records (EMR) system experience is preferred Understanding of medical and radiology terminology and service lines preferred Experience working with radiology applications preferred Ticketing System or CRM experience preferred (Salesforce experience preferred) Excellent verbal and written communication and documentation skills required Excellent IT support and computer skills; capable of toggling between multiple programs simultaneously and providing basic support functions to end users required Hardware support and PC troubleshooting experience preferred Organized with high attention to detail Imagen Technologies is a remote-first company and this job is conducted remotely. Imagen is committed to the principle of equal employment opportunity for all employees and applicants for employment and prohibits discrimination and harassment of any kind without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Imagen will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The hourly rate for the position is between $25 - $34, with differential pay for any covered shifts falling in evenings, nights, weekends, or holidays and benefits. Please note that the hourly range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. Imagen Technologies maintains a Substance Abuse and Testing policy. Being under the influence of alcohol or controlled substances while on the job or while conducting business on Imagen's behalf is prohibited. Imagen reserves the right to test any applicant or employee for alcohol and/or drug use, subject to compliance with any applicable state and/or federal laws.

Job TitleNational Support Specialist, Multivendor Services - SiemensJob Description Lead and mentor Field Service Engineers, resolve complex escalations quickly, and drive improvements in service quality and parts usage. If you're a technical expert who loves solving problems and elevating team performance, this role puts you at the center of high‑impact service excellence. Your role: Provide leadership, training, and technical expertise to Field Service Engineers (FSEs), supporting them both onsite and remotely to ensure proper troubleshooting and repair methodology. Coach and mentor FSEs to deliver excellent customer experiences, including conducting crucial conversations and supporting technical and process updates through trip reports and seminars. Manage all technical escalations within the region, leading resolution strategies, instructing teams on repair solutions, and ensuring timely, effective corrective actions. Support business improvement efforts through parts review and approval processes, proactive monitoring of high‑activity sites, and leading initiatives to reduce material usage and improve performance. Ensure accountability and adherence to procedures across all repair activities, verifying proper parts usage and maintaining speed and quality of escalation resolution. You're the right fit if: You've acquired 5+ years of experience servicing the following equipment: Luminos Lotus MAX XR, LUMINOS dRF MAX, Siemens Ysio X.PREE XR, MULTIX IMPACT C Digital, Multix Fusion MAX XR, Multix IMPACT DR, LUMINOS dRF, Axiom Luminos Agile, Axiom Luminos Agile Max, Multix Fusion Digital, Mobilett Elara Max, Mobilett Mira Max, Mobilett Mira, Multitom Rax Your skills include the ability to resolve problems remotely utilizing excellent written and verbal communication skills. You have at least a high school diploma. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a field role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in Utah, Arizona is $39.05 to $62.48 per hour. The pay range for this position in Nevada, Colorado is $41.11 to $65.77 per hour. The pay range for this position in Washington is $43.16 to $69.06 per hour. The pay range for this position in California is $46.04 to $73.66 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to the zone. #LI-PH1 This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Maven is the world's largest virtual clinic for women and families on a mission to make healthcare work for all of us. Maven's award-winning digital programs provide clinical, emotional, and financial support all in one platform, spanning fertility & family building, maternity & newborn care, parenting & pediatrics, and menopause & midlife. More than 2,000 employers and health plans trust Maven's end-to-end platform to improve clinical outcomes, reduce healthcare costs, and provide equity in benefits programs. Recognized for innovation and industry leadership, Maven has been named to the Time 100 Most Influential Companies, CNBC Disruptor 50, Fast Company Most Innovative Companies, and FORTUNE Best Places to Work. Founded in 2014 by CEO Kate Ryder, Maven has raised more than $425 million in funding from top healthcare and technology investors including General Catalyst, Sequoia, Dragoneer Investment Group, Oak HC/FT, StepStone Group, Icon Ventures, and Lux Capital. To learn more about Maven, visit us at mavenclinic.com. An award-winning culture working towards an important mission - Maven Clinic is a recipient of over 30 workplace and innovation awards, including: Fortune Change the World (2024) CNBC Disruptor 50 List (2022, 2023, 2024) Fortune Best Workplaces for Millennials (2024) Fortune Best Workplaces in Health Care (2024) TIME 100 Most Influential Companies (2023) Fast Company Most Innovative Companies (2020, 2023) Built In Best Places to Work (2023) Fortune Best Workplaces NY (2020, 2021, 2022, 2023, 2024) Great Place to Work certified (2020, 2021, 2022, 2023, 2024) Fast Company Best Workplaces for Innovators (2022) Built In LGBTQIA+ Advocacy Award (2022) Maven is looking for full-time Senior Support Associates to join our Care Support team and support members and providers. Our Care Support team is the voice of Maven, helping both providers and members navigate the world of digital care. In addition to supporting our fertility and family planning programs, this role will also be part of a new, fast-growing care program involving complex GLP-1 medication access, pharmacy coordination, and sensitive chronic condition support. You will learn the ins and outs of the product, operations, and the needs of our members. We support Maven members 24/7/365 and each Senior Support Associate has a set schedule and must feel comfortable committing to it. We are currently looking for Senior Support Associates who are available to work either Tuesday to Saturday 8:00am - 5:00pm EST or Sunday to Thursday 8:00am - 5:00pm EST As a Senior Support Associate at Maven, you will: Be a first point of contact and deliver exemplary service to our members and providers through multiple channels including phone, email and live chat Share information about Maven with our members-everything from product functioality to benefits eligibility and the range of our provider services Support members in account set up, enrollment, pharmacy coordination, and booking appointments with providers Provide first-line technical support and escalate technical and member experience issues following standardized operating procedures Collaborate with your teammates to provide the best possible solutions for Maven members and providers, within target response times and with high member satisfaction Collaborate cross functionally to resolve member escalations and provide personalized care Relay member insights to management to improve product development, team processes, and workflows We're looking for you to bring: Demonstrated ability to get things done, exceptional attention to detail, and great research skills Commitment, flexibility, and willingness to take ownership in delivering excellent customer service Ability to work both independently and collaboratively as part of a remote team Ability to develop creative solutions to solve customer problems, to stay calm under pressure, and to put customers at ease Ability to communicate with empathy and clarity, both with customers and your teammates Desire to make a positive impact on the care our members receive Desire to make a major contribution to an exciting organization that is improving the health of the world-one woman, one family at a time Required experience: 2+ years of experience in high volume customer service settings Experience providing customer support via phone, live chat, and messaging Strong written and verbal communication skills High degree of empathy in dealing with sensitive topics Strong organizational skills and attention to detail Experience working in remote team environments Helpful experience and skills: Experience working in the health-tech, fertility benefits, or insurance space Experience supporting specialty medications, chronic condition programs, or medications requiring intensive insurance steps Experience coordinating with pharmacies, prescribers, or clinical operations teams Experience working with Zendesk (live chat, email, or phone), Slack and Google Workspaces Experience working at a fast-paced start-up At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. The base salary range for this role is $55,000 - $65,000 per year. You will also be entitled to receive stock options and benefits. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, and skillset. This role requires active work authorization in the US. Maven embraces a flexible and inclusive work environment. This role is open to candidate in: AZ, DC, DE, FL, GA, HI, IL, KS, MA, MD, ME, MI, MN, NC, NJ, NM, NV, NY, OH, OR, PA, SC, TN, VA, VT, WI. Maven is committed to supporting remote team members with the tools and collaborative culture needed to thrive regardless of location. This policy reflects our belief that great work can happen anywhere and that flexibility enables our team to do their best work. At Maven we believe that a diverse set of backgrounds and experiences enrich our teams and allow us to achieve above and beyond our goals. If you do not have experience in all of the areas detailed above, we hope that you will share your unique background with us in your application and how it can be additive to our teams. Benefits That Work For You Our benefits are designed to support your health, well-being and career development, helping you thrive both personally and professionally. We remain focused on providing a competitive benefits package for our employees. On top of standards such as employer-covered health, dental, and insurance plan options, we offer an inclusive approach to benefits: Maven for Mavens: access to the full platform and specialists, including care for mental health, reproductive health, family planning and pediatrics. Whole-self care through wellness partnerships Hybrid work, in office meals, and work together days 16 weeks 100% paid parental leave and new parent stipend (for Mavens who've been with us for 1 year+) Annual professional development stipend and access to a personal career coach through Maven for Mavens 401K matching for US-based employees, with immediate vesting These benefits are applicable to Maven Clinic Co., US-based, full-time employees only. 1099/Contract Providers are ineligible for these benefits. Maven is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. Maven is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Maven Clinic interview requests and job offers only originate from an @mavenclinic.com email address (e.g **********************). Maven Clinic will never ask for sensitive information to be delivered over email or phone. If you receive a scam issue or a security issue involving Maven Clinic please notify us at: ************************. For general and additional inquiries, please contact us at ***********************.

Compensation: $21.00 - $26.00 per hour. You are eligible for a Short-Term Incentive Plan with the target at 3% of your annual earnings; terms and conditions apply. Billing Support Representative I - Remote PST The Billing Support Representative's role is to be the primary contact for billing questions received from patients, clients, and payors. In this role, Billing Support Representative provides client and patient support for billing-related issues, including but not limited to communicating estimated out-of-pocket costs, offering assistance options, providing billing status, quoting pricing, collecting payments and reviewing patient correspondence. The Billing Support Representative is an entry-level position for individuals who are new to the industry and are still mastering the required skills and responsibilities with supervisory support. Essential Functions Provide support to clients and patients in a timely and professional manner Use critical-thinking and problem-solving skills to generate appropriate solutions for billing issues Retrieve inbound requests through a minimum of one channel, respond to the client's or patient's needs or direct them to the appropriate party Correspond with patients via phone, email, chat, or text to provide and request information needed to successfully bill for testing Document all client, patient, and payor interactions within Ambry systems completely and thoroughly Review, identify, and process documents appropriately Understand frequently asked questions regarding Ambry products and processes, utilizing resources as needed Assist with incoming inquiries from patients and clients, providing one-touch resolution whenever possible for all billing-related issues Demonstrate the following skills and abilities: Organize and attach documents to its corresponding case Real-time direct client communication Inter-departmental communication and coordination Preliminary billing and insurance knowledge Communicate intermediate knowledge of Ambry products and systems to internal teams Other duties as assigned Qualifications 1+ years of experience in billing support Possesses a high school degree or higher (Bachelor's degree preferred, but not required) Knowledge of CPT & ICD10 codes, medical terminology, insurance plans and processes General- Excellent telephone and communication skills. Capable of excelling within a team environment. Capable of accomplishing workload and additional projects with no supervision. Ability to communicate effectively, attention to detail, ability to prioritize work, working knowledge of standard office equipment (printers fax machines, phone systems, office software and internet). Flexibility regarding job assignments Software Skills- Working knowledge of Microsoft Office, Google Chrome, and internet usage required. Salesforce or other case management software preferred Language Skills- Ability to read and interpret documents and Ambry requisitions, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively one-on-one, in group settings, with clients and with employees of the organization Mathematical Skills- Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals Reasoning Ability- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form Certificates, Licenses, Registrations- none required PRIVACY NOTICES To review Ambry's Privacy Notice, Click here: ********************************************* To review the California privacy notice, click here: California Privacy Notice | Ambry Genetics To review the UKG privacy notice, click here: California Privacy Notice | UKG Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

USRC's greatest strength in being a leader in the dialysis industry is our ability to recognize and celebrate the differences in our diverse workforce. We strongly believe in recruiting top talent and creating a diverse and inclusive work climate and culture at all levels of our organization. SUMMARY The Revenue Cycle Systems Support Coordinator assists with analyzing, maintaining, and enhancing the performance of revenue cycle systems, the setup and maintenance of external payer portals, ensuring timely access and accurate configurations for the revenue cycle team. This role supports system updates, resolves access issues, and helps streamline workflows, contributing to efficient billing and reimbursement processes. The ideal candidate is an organized and motivated individual with a foundational understanding of healthcare systems and a strong interest in revenue cycle operations. They are comfortable learning new technologies and can follow established procedures to help set up and maintain access to external payer portals. This person communicates well with internal teams, pays close attention to detail, and is eager to support tasks like Medicare and clearinghouse enrollments. Essential Duties and Responsibilities include the following. Other duties and tasks may be assigned. Support the setup and maintenance of external payer portal access for internal teams. Troubleshoot and resolve system issues in a timely manner to minimize disruptions to revenue cycle processes. Collaborate with direct leadership to gather and document system requirements and identify areas for improvement. Assist with Medicare and clearinghouse enrollment processes and documentation. Support payer enrollments for Clearinghouse (Eligibility, claims, remits (EOB/ERA), Payments (EFT/ACH). Maintain and administer access to external payer portals to ensure the revenue cycle team resources to support operational excellence. Assist and maintain Insurance Plan set-ups in Pearl system: payer-specific coding (HCPC, ICD-10, REV, NDC, CONDITION, VALUE, MODIFERS). Assist with maintaining Payer Pricing (quarterly, yearly, contractual). Coordinate with internal departments (e.g., Managed Care, Legal, IT) to gather information for payer-related system updates. Attend relevant webinars and vendor meetings to stay informed on payer system updates and requirements. Assist with IT on processes and special projects related to system configuration. Maintain confidentiality and compliance with HIPAA. Drive USRC Company culture through values and service standards. Ensure outstanding internal and external customer service. Proactively resolve customer service issues with timely communication and follow-up. Recommend process improvements to enhance workflow and productivity. Participates in team concepts and promote a team effort; performs duties in accordance with company policies and procedures. Regular and reliable attendance is required for the job.

Positions are available at Morristown Medical Center, Overlook Medical Center, Chilton Medical Center, Newton Medical Center, and Hackettstown Medical Center Clean respiratory equipment Setup respiratory equipment Pre-use checks on respiratory equipment Maintain par levels of respiratory supplies Replenish air and oxygen tanks where respiratory is responsible Equipment maintenance calibrations Update equipment log Deliver equipment and supplies to Respiratory Therapists when needed Pick up discontinued equipment and bring to soiled utility for cleaning Carries out delegated patient care activities appropriate for a facilitator and communicates with other members of the healthcare team Other duties as assigned Currently enrolled in a Respiratory Therapy Program High School diploma or GED equivalent

Job DescriptionDescription: JOB TITLE: Residential Peer Support Specialist (Housing Program) FLSA STATUS: 1.0 FTE, Non-Exempt (Expectation to work 40 hours per week) SUPERVISOR: Housing Program Manager PAY GRADE: B7 ($22.88 - $32.50 hourly, depending on experience) ** $5,500 HIRING BONUS (2 year commitment, Paid out in 2 bonus-taxed payments) Community Counseling Solutions provides a team-based Servant Leadership environment! Located in Eastern Oregon with year-round recreation based near the Columbia River and at the base of the Blue Mountains. Big city amenities in rural family-oriented communities. Apply Directly at ********************************** Our mission is to provide dynamic, progressive, and diverse supports to improve the well-being of our communities and we're looking for motivated employees to help us continue our vision! CCS has a benefit package including, but not limited to: Health, dental and vision insurance 6% initial 401K match Potential for tuition reimbursement Paid vacation tiers ranging from accrual of 1 day to 4 days per month (Annual rollover cap of 220 hours, additional hours can be paid out at 50% at the end of the fiscal year) 9 Paid holidays, Community service day Floating holiday & 2 mental health days provided after 1 year introduction Workplace Flexibility schedule options available (work from home hours vary by position & schedule) Employee Assistance, Wellness Benefits, Dependent Care & Long-Term Disability Insurance DESCRIPTION: To provide increased opportunities for stabilized housing through transitional rental assistance for GOBHI members who are identified as having a severe and persistent mental illness (SPMI). Work with community partners to secure more permanent scattered site housing support. Involve community partners and link participants to community social support services. Provide peer support services to identified individuals. SUPERVISION Supervision Received Works under the direction of the Program Manager. Supervision Exercised This position does not supervise other employees ESSENTIAL JOB DUTIES: • Assist participants in the application process, development of the agreement of support, housing budget, and establishment and maintenance of landlord/neighbor/community relationships. • Coordinate housing services which includes identifying housing, securing of public housing authority approved rentals, advocating and mediating housing concerns on behalf of participants, and connecting participants to a comprehensive service array. • Advocate and act as a liaison for participants. • Develop rapport with all potential participants and assist them to identify, locate, and obtain suitable housing. • Work in conjunction with Transition Coordinator to ensure that all eligible members in State Hospitals and Licensed Residential are identified and being considered for placement into the rental assistance program. • Educate local community partners on eligibility requirements for rental assistance and encourage referrals. • Complete other tasks as assigned to support the rental assistance team. Requirements: COMPENTENCIES AND SKILLS REQUIREMENTS: Ability to network and collaborate with diverse groups of people who have varied skills and knowledge. Experience in collaborating with community partners and building partnerships to improve outcomes. Ability to respond to questions from other community organizations, consumers, and the public. Other skills include: • Effective listening skills; exhibits empathy and concern for people • Objective, solution-oriented problem solving skills • Handles highly sensitive and confidential information • Resourceful; able to network and connect people to appropriate resources • Flexible; able to multi-task in response to time-sensitive and changing situations • Strong planning and organizational skills; follows through • Resilient; stays positive and solution-oriented • Must have excellent typing skills, have knowledge of basic office software programs and ability to effectively use such software. • Must be able to communicate effectively in both written and oral formats. Must have the ability to present and exchange information internally across teams and co-workers, and externally with customers and the public. Information communicated ranges from routine/basic to complex and confidential information. EDUCATION AND EXPERIENCE: Three years of experience working in a social service field or have a Bachelor's degree in psychology or social work preferred Experience working in housing field preferred. CRIMINAL BACKGROUND CHECKS Must pass all criminal history check requirements as required by ORS 181.536-181.537 and in accordance with OAR 410-007-0200 through 410-007-0380. In addition to a pre-employment background check, each employee, volunteer, and contractor shall be checked on a monthly basis against the OIG and GSA exclusion lists, as well as other federal and state agency lists. If it is discovered that an employee, volunteer or contractor is excluded or sanctioned it will be the cause for immediate termination of employment, volunteering, or the termination of the contract. PRE HIRE DRUG SCREEN REQUIRED PERSONAL AUTO INSURANCE Must hold a valid driver's license as well as personal auto insurance for privately owned Vehicles utilized for CCS business such as client service purposes, travel between business offices and the community, to attend required meetings and trainings. Must show proof of $300,000 or more liability coverage for bodily injury and $100,000 or more in property damage and maintain said level of coverage for the duration of employment at CCS. The employee's insurance is primary with CCS insurance being secondary. CCS reserves the right to deny any employee the use of a vehicle owned by CCS. WORK ENVIRONMENT Work is performed in an office environment and in many community settings. The noise level is usually moderate, but occasionally may be exposed to loud noise such as raised voice levels and alarms. This position is exposed to the everyday risks or discomforts which require normal safety precautions typical of such places as an office (i.e., moving mechanical parts, airborne particles, and electrical shock). PHYSICAL REQUIREMENTS: While performing the essential duties of this job, the employee is regularly required to use office automation including computer and phone system that requires fine manipulation, grasping, typing, and reaching. Position will require sitting for several hours reviewing reports and other written materials, and talking on phone. This position may occasionally be required to lift up to twenty (20) pounds. Incumbent will occasionally have to reach, bend, kneel and squat when adjusting equipment or retrieving supplies. This position will require frequent driving, often driving for up to 6 hours at a time. Position will require regular overnight stays, some of which will be two or more nights in a row. The employee should possess a valid driver's license for vehicle travel between business offices and to attend required meetings and/or trainings. Community Counseling Solutions IS AN EQUAL OPPORTUNITY EMPLOYER

Job TitleNational Support Specialist - Hospital Patient MonitoringJob Description As a National Support Specialist, you will mentor Hospital Patient Monitoring (HPM) customer-facing engineers, focusing on improving capabilities and providing on-site and phone support to our Field Service Organization, as required, to resolve complex technical problems and product issues within a given modality that are beyond the capabilities of the local field service organization. Your role: Taking ownership of resolving the assigned technical issues using Philips resources (CCSC / BIU) as required. You will do this by providing technical assistance and project managing an escalation when additional technical resources need to be included. NSS supports new products introductions and installations both on-site and remotely. Information is shared bi-directional including FSE's, BIU, CSS's who support NPI. Taking a leadership role in the repair/solution of technical / product problems and has additional responsibility to instruct the CSS and FSE in the repair/solution process utilized, if necessary, pass any new information on to Service Programs as to the process utilized. Region BIU interface for/with the field problem escalation, FPR's, etc. Providing leadership, training, and technical assistance to the Field Organization as the modality expert must be available for not only site visits but as a consultant over the phone to any field based associate (sales, clinical). Must be willing to travel up to 60% and be available 24/7 via phone or pager when scheduled on call. You're the right fit if: Bachelors' Degree in Computer Science, Biomed or related field preferred with at least 5 years' experience Healthcare / IT Technologies. CCNA certification is required, CCNP is preferred with Enterprise network troubleshooting experience. VMware certifications or equivalent experience and Wireshark Certified Network Analyst or equivalent experience. Microsoft and other certifications are a plus (ie. MCTS, MCITP, VM WARE). Previous experience working in a hospital setting with ability to adapt to changing work requirements in a complex, fast pace environment. Experience with Philips' telemetry design and troubleshooting. Ability to communicate effectively with various levels of employees and customers both verbally and in writing. Ability to calm a tense situation with upset customers if needed. Demonstrated ability to effectively lead team and share knowledge to achieve assigned goals and objectives and lead internal and external resources to a stated objective without formal authority. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position. How we work together We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company's facilities. Field roles are most effectively done outside of the company's main facilities, generally at the customers' or suppliers' locations. This is a Field based role. About Philips We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others. Learn more about our business. Discover our rich and exciting history. Learn more about our purpose. Learn more about our culture. Philips Transparency Details The pay range for this position in AZ, AR, ID, IA, KS, KY, LA, ME, MS, MO, NE, NM, OK, SC, SD, TN, UT, or WV is $42.00 to $68.00 per hour. The pay range for this position in AL, CO, FL, GA, HI, IL, IN, MI, MN, NV, NH, NC, ND, OH, OR, PA, TX, VT, VA, WI, or WY is $45.00 to $72.00 per hour. The pay range for this position in AK, DE, MD, NY, RI, or WA is $47.00 to $75.00 per hour. The pay range for this position in CA, CT, DC, MA, or NJ is $50.00 to $80.00 per hour. The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity. In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here. At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case. Additional Information US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future. This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration. Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

Positions are available at Morristown Medical Center, Overlook Medical Center, Chilton Medical Center, Newton Medical Center, and Hackettstown Medical Center * Clean respiratory equipment * Setup respiratory equipment * Pre-use checks on respiratory equipment * Maintain par levels of respiratory supplies * Replenish air and oxygen tanks where respiratory is responsible * Equipment maintenance calibrations * Update equipment log * Deliver equipment and supplies to Respiratory Therapists when needed * Pick up discontinued equipment and bring to soiled utility for cleaning * Carries out delegated patient care activities appropriate for a facilitator and communicates with other members of the healthcare team * Other duties as assigned At Atlantic Health System, our promise to our communities is; Anyone who enters one of our facilities, will receive the highest quality care delivered at the right time, at the right place, and at the right cost. This commitment is also echoed in the respect, development and opportunities we give to our more than 20,000 team members. Headquartered in Morristown, New Jersey, we are one of the leading non-profit health care systems in the nation. Our facilities and sites of care include: * Morristown Medical Center, Morristown, NJ * Overlook Medical Center, Summit, NJ * Newton Medical Center, Newton, NJ * Chilton Medical Center, Pompton Plains, NJ * Hackettstown Medical Center, Hackettstown, NJ * Goryeb Children's Hospital, Morristown, NJ * CentraState Healthcare System, Freehold, NJ * Atlantic Home Care and Hospice * Atlantic Mobile Health * Atlantic Rehabilitation We also have more than 900 community-based healthcare providers affiliated through Atlantic Medical Group. Atlantic Accountable Care Organization is one of the largest ACOs in the nation, and we are a member of AllSpire Health Partners. We have received awards and recognition for the services we have provided to our patients, team members and communities. Below are just a few of our accolades: * 100 Best Companies to Work For and FORTUNE magazine for 15 years * Best Places to Work in Healthcare - Modern Healthcare * 150 Top Places to work in Healthcare - Becker's Healthcare * 100 Accountable Care Organizations to Know - Becker's Hospital Review * Best Employers for Workers over 50 - AARP * Gold-Level "Well Workplace": Wellness Council of America (WELCOA) * One of the 100 Best Workplaces for "Millennials" Great Place to Work and FORTUNE magazine * One of the 20 Best Workplaces in Health Care: Great Place to Work and FORTUNE magazine * Official Health Care Partner of the New York Jets * NJ Sustainable Business Morristown Medical Center is a nationally-recognized leader in cardiology and heart surgery, orthopedics, gynecology, geriatrics, gastroenterology and GI surgery, pulmonology and lung surgery, and urology. We are the only hospital in New Jersey named one of America's '50 Best Hospitals' for six consecutive years by Healthgrades and one of the World's Best Hospitals by Newsweek. We were included on Becker's Healthcare 2020 list of "100 Great Hospitals in America". In addition, Leapfrog recognized us with an "A" hospital safety grade - its highest - twelve consecutive times, and the Centers for Medicare and Medicaid Services awarded us again with its highest five-start rating in 2020. Morristown Medical Center is a Magnet Hospital for Excellence in Nursing Service, the highest level of recognition achievable from the American Nurses Credentialing Center for facilities that provide acute care services. Our nonprofit hospital was also designated a Level I Regional Trauma Center by the American College of Surgeons and a Level II by the State of NJ. Atlantic Health System offers a competitive and comprehensive Total Rewards package that supports the health, financial security, and well-being of all team members. Offerings vary based on role level (Team Member, Director, Executive). Below is a general summary, with role-specific enhancements highlighted: Team Member Benefits * Medical, Dental, Vision, Prescription Coverage (22.5 hours per week or above for full-time and part-time team members) * Life & AD&D Insurance. * Short-Term and Long-Term Disability (with options to supplement) * 403(b) Retirement Plan: Employer match, additional non-elective contribution * PTO & Paid Sick Leave * Tuition Assistance, Advancement & Academic Advising * Parental, Adoption, Surrogacy Leave * Backup and On-Site Childcare * Well-Being Rewards * Employee Assistance Program (EAP) * Fertility Benefits, Healthy Pregnancy Program * Flexible Spending & Commuter Accounts * Pet, Home & Auto, Identity Theft and Legal Insurance ____________________________________________ Note: In Compliance with the NJ Pay Transparency Act (effective Sunday, June 1, 2025), all job postings will include the hourly wage or salary (or a range), as well as this summary of benefits. Final compensation and benefit eligibility may vary by role and employment status and will be confirmed at the time of offer. EEO STATEMENT Atlantic Health System, Inc. is an equal employment opportunity employer and federal contractor or subcontractor and therefore abides by applicable laws to protect applicants and employees from discrimination in hiring, promotion, discharge, pay, fringe benefits, job training, classification, referral, and other aspects of employment, on the basis of race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, citizenship status, disability, age, genetics, or veteran status.

Positions are available at Morristown Medical Center, Overlook Medical Center, Chilton Medical Center, Newton Medical Center, and Hackettstown Medical Center Clean respiratory equipment Setup respiratory equipment Pre-use checks on respiratory equipment Maintain par levels of respiratory supplies Replenish air and oxygen tanks where respiratory is responsible Equipment maintenance calibrations Update equipment log Deliver equipment and supplies to Respiratory Therapists when needed Pick up discontinued equipment and bring to soiled utility for cleaning Carries out delegated patient care activities appropriate for a facilitator and communicates with other members of the healthcare team Other duties as assigned Currently enrolled in a Respiratory Therapy Program High School diploma or GED equivalent

Welcome to AMN Healthcare - Where Talent Meets Purpose Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don't just offer jobs - we build careers that make a difference. Why AMN Healthcare? Because Excellence Is Our Standard: Named to Becker's Top 150 Places to Work in Healthcare - three years running. Consistently ranked among SIA's Largest Staffing Firms in America . Honored with Modern Healthcare's Innovators Award for driving change through innovation. Proud holder of The Joint Commission's Gold Seal of Approval for Staffing Companies since 2006. Job Summary The Onsite Support Specialist is responsible for supporting AMN's Labor Disruption Operations team during work stoppage events. By enlisting, onsite support members get deployed with as little as 3 days' notice once paired for an assignment. Assignments can last anywhere from 5 to 12 days, potentially shorter or longer depending on the scale of the event. This would be an as needed worker, similar to per Diem or On Call work. We cannot guarantee schedule or hours and you will only work when you are paired on an assignment. Job Tasks: On-Site role assignment will be determined at the time of a work stoppage event, and may include one of the following tasks: Housing: assists with housing assignments and support clinicians for the duration of the event, collecting folios daily to review for accuracy Transportation: assists travelers loading and exiting the designated transportation vehicles using HSG technology, communicates and coordinates with travel vendor drivers. Travel: communicates and/or arranges necessary travel needs for clinicians including airline, rental car, and any other required modes of transportation. Reconciliation: gathers all invoices and maintains accurate records related to spend supporting the event. WayFinder: Helping answer questions and directing flow of stations during on onsite event. Maintains customer-focused, professional communication and effective response-time with Clinicians, Department team members, Operations Leaders, and Recruiters on an on-going basis. Address requests, resolve complaints and issues with a service-oriented mindset. Assists other On-Site Support Specialists during times of fluctuating workloads to meet department goals. Other tasks and duties as assigned. Our Onsite Support members set up at base command (typically a local hotel near facilities) and help with making sure the traveling healthcare providers can get checked in to their hotels, receive transportation to the facility they are going to be working at, receive payment for their services and have a dedicated support system for any questions or concerns they may have on the project. Minimum Education/Certifications: HS Diploma or equivalent Preferred Education/Certifications: College coursework or degree (AA/BA, etc.) Minimum Experience: 2 years in a fast paced, externally facing customer support department, with preferred emphasis in travel, customer service, or sales operations. Work Environment / Physical Requirements Work is performed offsite and will require travel. Team Members must have the ability to operate standard office equipment and keyboards. AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. Our Core Values ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role. $20.00 - $25.00 hourly when on assignment Pay Rate Final pay rate is dependent on experience, training, education, and location.

Capital Health is the region's leader in providing progressive, quality patient care with significant investments in our exceptional physicians, nurses and staff, as well as advanced technology. Capital Health is a five-time Magnet-Recognized health system for nursing excellence and is comprised of 2 hospitals. Capital Health Medical Group is made up of more than 250 physicians and other providers who offer primary and specialty care, as well as hospital-based services, to patients throughout the region. Capital Health recognizes that attracting the best talent is key to our strategy and success as an organization. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we can attract the best candidates. Pay Range: $68,577.60 - $101,333.65 Scheduled Weekly Hours: 40 Position Overview SUMMARY (Basic Purpose of the Job) The IT Associate position is an entry-level role within our Information Technology (IT) department. As an IT Associate, you will work closely with experienced IT professionals to support various IT functions and projects across the organization. This role is ideal for recent college graduates or individuals with limited IT experience but a strong desire to learn and grow in the field of technology.MINIMUM REQUIREMENTS Education:Bachelor's degree in Information Technology, Computer Science, or a related field. Experience:Relevant internships or work experience in IT support or related roles is advantageous but not required. Certifications such as CompTIA A+, Network+, or similar are a plus but not required. Other Credentials: Knowledge and Skills:Strong analytical and problem-solving skills. Excellent communication and interpersonal skills. Ability to work effectively in a team-oriented environment. Eagerness to learn and adapt to new technologies and concepts. Basic understanding of IT fundamentals and principles is a plus. Special Training:On-the-job training will be provided to familiarize with specific systems and processes. Mental, Behavioral and Emotional Abilities: Usual Work Day:Exempt Hours Reporting Relationships Does this position formally supervise employees? No If set to YES, then this position has the authority (delegated) to hire, terminate, discipline, promote or effectively recommend such to manager. ESSENTIAL FUNCTIONS Assist with the installation, configuration, and maintenance of hardware and software systems. Provide technical support to end-users, troubleshoot issues, and resolve IT-related problems. Collaborate with IT team members to deploy and upgrade IT infrastructure components, including desktops, laptops, and mobile devices. Participate in IT projects, including system upgrades, migrations, and implementations. Assist in the documentation of IT processes, procedures, and system configurations. Learn and adhere to IT security policies and procedures to ensure data integrity and confidentiality. Assist in implementing security measures and monitoring compliance with established policies. Stay updated on emerging technologies and industry trends to support continuous learning and professional development. Participate in training sessions and workshops to enhance skills and knowledge. Work effectively with IT team members and other departments to support IT initiatives. Communicate effectively with end-users to understand and resolve their IT issues. Perform other IT-related tasks and responsibilities as assigned by the IT management team. PHYSICAL DEMANDS AND WORK ENVIRONMENT Frequent physical demands include: Wrist position deviation , Pinching/fine motor activities , Talk or Hear Occasional physical demands include: Standing , Walking , Climbing (e.g., stairs or ladders) , Carry objects , Push/Pull , Twisting , Bending , Reaching forward , Reaching overhead , Squat/kneel/crawl Continuous physical demands include: Sitting , Keyboard use/repetitive motion Lifting Floor to Waist 15 lbs. Lifting Waist Level and Above 15 lbs. Sensory Requirements include: Accurate Near Vision, Accurate Far Vision, Accurate Color Discrimination, Accurate Depth Perception, Accurate Hearing Anticipated Occupational Exposure Risks Include the following: N/A This position is eligible for the following benefits: Medical Plan Prescription drug coverage & In-House Employee Pharmacy Dental Plan Vision Plan Flexible Spending Account (FSA) - Healthcare FSA - Dependent Care FSA Retirement Savings and Investment Plan Basic Group Term Life and Accidental Death & Dismemberment (AD&D) Insurance Supplemental Group Term Life & Accidental Death & Dismemberment Insurance Disability Benefits - Long Term Disability (LTD) Disability Benefits - Short Term Disability (STD) Employee Assistance Program Commuter Transit Commuter Parking Supplemental Life Insurance - Voluntary Life Spouse - Voluntary Life Employee - Voluntary Life Child Voluntary Legal Services Voluntary Accident, Critical Illness and Hospital Indemnity Insurance Voluntary Identity Theft Insurance Voluntary Pet Insurance Paid Time-Off Program The pay range listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining base salary and/or rate, several factors may be considered including, but not limited to location, years of relevant experience, education, credentials, negotiated contracts, budget, market data, and internal equity. Bonus and/or incentive eligibility are determined by role and level. The salary applies specifically to the position being advertised and does not include potential bonuses, incentive compensation, differential pay or other forms of compensation, compensation allowance, or benefits health or welfare. Actual total compensation may vary based on factors such as experience, skills, qualifications, and other relevant criteria.

Department: 10706 Enterprise Corporate - Business Analytics Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Monday-Friday 8:00AM-4:30PM - Flexible Pay Range $32.45 - $48.70 Major Responsibilities: * Analyze, develop, and improve BI solutions to meet business needs. * Collaborate with operations teams to help design and document metrics that align with strategic objectives and ensure effective use of data. * Support the translation of business requirements into well-designed BI solutions that meet organizational goals. * Provide accurate and complete documentation for all tasks, following industry standards. * Provide support for BI solutions, including problem analysis, design, implementation, and testing. * Manage project work and requests using appropriate tools and methodologies. * Support training and educating users on reporting tools and support upgrades/changes in all phases. * Participate in reporting team on-call pool within the IT ticketing system and support go live/implementations. * Seek ways to improve professional skills by maintaining awareness of healthcare environment, EHR technology, and informatics trends in addition to Cogito certification/recertification. * Complete projects, requests and work that advance EHR and BI skills. Licensure, Registration, and/or Certification Required: * Epic certification(s) in relevant Cogito/reporting application (status of Certified or Accredited). Needs to be obtained within 5 months of starting first Epic class * Learning plan requirements to be provided with offer includes any missing Epic Cogito certifications needed to perform role. * Additional/alternative certification as appropriate based on BI solution & EHR platform. Education Required: * Bachelor's degree in Computer Science or a related field, or equivalent work experience Bachelor's degree in computer science or related field, OR equivalent experience in EHR applications and SQL report writing Experience Required: * No experience required with Degree. Equivalent experience in Epic applications and SQL report writing required without a degree. SQL report writing experience preferred. Knowledge, Skills & Abilities Required: * Demonstrate analytical and logical thinking, creativity, communication skills * Team player with a positive attitude, strong commitment to customer service and a desire to learn healthcare related systems and business processes. * Understanding or proficient with database querying and query design * Knowledge of BI tools * Broad based knowledge and understanding in both hardware and software * Proficient with Microsoft products * Understanding of EHR workflows and reporting * Understanding or proficient with data visualization concepts Physical Requirements and Working Conditions: * Travel outside of workplace is required and thus incumbent is exposed to weather and road conditions. * Operates all equipment necessary to perform the job. * Exposed to normal office environment. * Remote work environment This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation * Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training * Premium pay such as shift, on call, and more based on a teammate's job * Incentive pay for select positions * Opportunity for annual increases based on performance Benefits and more * Paid Time Off programs * Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability * Flexible Spending Accounts for eligible health care and dependent care expenses * Family benefits such as adoption assistance and paid parental leave * Defined contribution retirement plans with employer match and other financial wellness programs * Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

We offer a competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth. Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation, touching the lives of more than 35,000 patients daily. Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works. Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment. As a Peer Support Specialist, you are responsible for supporting others in recovery from substance use disorder; serving as a role model, mentor, advocate, and motivator to recovering individuals to help prevent relapse and promote long-term recovery; and representing Pinnacle Treatment Services in a positive and professional manner. You will demonstrate an ability to share personal recovery experiences and develop appropriate and authentic peer-to-peer relationships. In this role you must understand and have respect for everyone's unique path to recovery. Pay Range: $18-20/hr depending on experience Benefits: 18 days PTO (Paid Time Off) 401k with company match Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) Discounted tuition and scholarships through Capella University. Requirements: High school diploma or equivalent. Peer Support Certification as may be required by the state in which the facility operates; OR certification eligible within the period designated by the facility's individual guidance. CPR/MANDT certification - updated as required. Personal Attestation of one year in recovery from substance use disorder. Must possess a current valid driver's license in good standing in state of employment and be insurable by the designated carrier. This role is required to drive for company purposes. Localized travel up to 75% may be required NJ Requirements: 500 hours of peer recovery or volunteer work in a pre-approved facility within the past 2 years 46 hours of pre-approved recovery focused training in the core areas of advocacy, mentoring and education, ethical responsibility, and recovery/wellness support. Completion of pre-approved 25 hours supervised practicum Has NPI and Medicaid # Completed and submitted the Independent Clinic Peer Recovery Support Specialist Addendum and received confirmation of enrollment. Proof of Peer Support Certification through NADACC Preferred education and experience: Associate or bachelor's degree in one of the behavioral science disciplines from an accredited college or university. One (1) year of experience working in a behavioral health setting. Responsibilities: Safely transport patients to and from designated locations in a company vehicle, providing support as needed while ensuring professional and compassionate experience. Assist patients in overcoming barriers to treatment and meeting basic needs to promote self-sufficiency. Peer Supporters support recovery by providing support, assistance, encouragement, advocation, and modeling behavior. Assist patients with building social skills that will empower and enhance integration opportunities and teach self-advocacy skills that support success within the community. Provide education to patients on how to identify and work through negative self-talk and ways to overcome fears. Document in EMR, as necessary. Provide education to patients around wellness management and recovery skills. Educate patients around community and natural support, life skills, recovery related activities and how to utilize these in the recovery process. Arrange referrals to other agencies and resources in the community when appropriate. Provide goal-planning sessions, access to resources, care navigation, and one-to-one support to patients and their families where appropriate. Provides coaching and support to clients as challenges arise from everyday activities. Assist clients with orientation to program and update appropriately into EMR as needed. Listen attentively with respect, acceptance, and encouragement. Lend unique insight into substance use disorders and what makes recovery possible. Attend team meetings and complete all training courses timely as required. Other duties as assigned. Join our team. Join our mission.

Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path-allowing patients to build trusting relationships with their medication brands. We're not only committed to taking the pain out of the prescription process, but we're also devoted to bringing the brightest minds together under one roof. We bring together diverse voices-engineers, pharmacists, customer service veterans, developers, program strategists and more-all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts. The Patient Support Specialist, under the direction of the Supervisor, is responsible for providing patient health care services enabling access to care for prescription medications. This individual will be interacting directly with patients, physicians, and/or pharmacies related to providing access to care on behalf of our client's copay assistance programs. This individual is part of a highly concierge ‘white glove' service team that will manage the patient experience from start to finish by providing program information, eligibility, reimbursement support, and general assurances and ease of use in supporting our client's copay assistance programs. This position requires someone with extreme customer empathy soft skills, experienced in patient care / health care case management engagement. Responsibilities What You will Do: Responds to inbound phone calls and claims (as well as outbound calls) to/from patients, physicians, and pharmacies, services their access to care and reimbursement needs and responds. Focus on patient empathy and the consumer experience with the goal to assure our patients on ease of use of program goals and ultimately driving access to care and medication adherence. Based on volume, may also process claims and/or may answer phones. Refers requests for escalation as needed and engages other internal areas such as Program Management, IT and other Contact Center teams to resolve issues. Performs other assignments as needed. Qualifications What We Need From You: Call Center operating metrics and performance management experience (a plus) Knowledge of pharmacy benefits, health care insurance, and/or medical billing (a plus) Will be trained to support programs, clients and/or job functions as appropriate. Some experience with any Third-Party system (SelectRx, Pro-Care, FSV) (a plus) Experience with Call Center software (Five9, In-Contact, or similar) (a plus) Fluent in English/Spanish (a plus). High School or GED required 1+ years in a health care or case management experience in a high-volume contact center environment or similar environment preferred. Experience working in pharmacy benefits, health care insurance, and/or medical billing (preferred) Communication skills: ability to convey information in easy-to-understand language. Actively listens; Uses writing effectively to create documents, Uses correct spelling, grammar, and punctuation. Customer Focus; high level of empathy and emotional intelligence; Focuses on opportunity to service patients with a high level of empathy Adaptability: Adapts to a variety of situations easily and effectively navigates situations Problem Solve; Thinks critically, and problem-solves issues to resolution. Why work with us? Immerse yourself in an excellent company culture with fun events and volunteer opportunities. Enjoy competitive benefits, including medical, dental, vision, and more. Please take advantage of our 401k package with a dollar-for-dollar match-up. Generous PTO and paid holiday days are offered. Embrace opportunities for professional and personal growth in our team-oriented atmosphere. #on-site Compensation & Benefits: Compensation for this role varies based on factors such as location, relevant skills, experience, and capabilities. Employees at ConnectiveRx can enroll in comprehensive benefit plans, including medical, dental, vision, life, and disability insurance. The company retains the right to update or modify health, welfare, and other fringe benefit policies. Employees may also participate in the company's 401(k) plan. Time-Off & Holidays: ConnectiveRx provides paid time off (PTO) to non-exempt employees for vacations and personal leave. For sick leave, eligible non-exempt employees receive Sick Time Off (STO) in accordance with company policy. PTO and STO are prorated during the first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with floating holidays prorated in the first year. The company is committed to maintaining competitive benefits and reserves the right to adjust employee offerings, including PTO, STO, and holiday policies, in compliance with applicable laws and regulations. Posted Salary Range USD $15.26 - USD $21.50 /Hr.

Job Title: Peer Support Staff Department Name: Emergency Screening Status: Hourly Shift: Evening Pay Range: $20.00 - $25.00 per hour Pay Transparency: The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey. The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience. Job Overview: RWJBarnabas Health is looking to add a Peer Support Staff within the Emergency Screening department in Somerville, NJ. The Peer Specialist will provide support to select consumers and their families and will work in conjunction with a Certified Mental Health Screener. The Peer Specialist s primary role will be to engage and support those consumers identified as high utilizers of the psychiatric screening services with the goal of decreasing emergency room visits and inpatient hospitalizations. The Peer Specialist will be available to consumers both on-site at the designated screening center and off-site. The off-site work includes accompanying the Certified Mental Health Screeners on mobile outreaches into the community. The Peer Specialist will both help to identify those individuals who would benefit from face-to-face follow-ups and then participating in that face-to-face follow up. The Peer Specialist will meet with high-risk consumers during the PESS visit when possible to begin building the relationship. Is responsible for reporting identified safety issues such as hazardous environments (i,e, damaged floors/walls/ceiling tiles/unsecured areas) and medical errors, etc. Qualifications: Required: * High School diploma or equivalent * One (1) year involvement in mental health advocacy Certifications and Licenses Required: * BLS Certification from American Heart Association Scheduling Requirements: * Evening Shift, 40 hours/week * Full-Time Schedule Essential Functions: * Adapts to varying work conditions according to unit * Adapts to varying work conditions according to unit needs * Annual de-escalation training and BLS certification * Answer hotline as appropriate and documentation of calls * Discuss all calls with supervision * Assist with admissions, discharge and/or transfer procedures (ability specific) * Documents accurately, timely and legibly on appropriate forms according to hospital policy and established standards * Functions as a preceptor to newly hired Peer Support * Maintains ongoing observation of patients throughout the shift and reports changes to the licensed staff member responsible * Monitors patients returning within 30 days to service, establishes contact with patient and makes appropriate referrals to treatment * Other duties as assigned by the Program Director * Participates in financial control through appropriate use of supplies and adherence to charging mechanisms * Participates in QA/QI activities and all staff meetings, in-services and committees * Participates in safety and treatment planning * Participates in treatment team and related care plan updates * Supervising/Assisting with activities of daily living, encouraging appropriate behaviors * Transfer of patients to the inpatient units * Utilizes communication and observation to assist the licensed staff in patient data collection Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Benefits and Perks: At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees' physical, emotional, social, and financial health. * Paid Time Off (PTO) * Medical and Prescription Drug Insurance, Dental and Vision Insurance * Retirement Plans * Short & Long Term Disability * Life & Accidental Death Insurance * Tuition Reimbursement * Health Care/Dependent Care Flexible Spending Accounts * Wellness Programs * Voluntary Benefits (e.g., Pet Insurance) * Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more! Choosing RWJBarnabas Health! RWJBarnabas Health is the premier healthcare destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health. RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey-whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education. Equal Opportunity Employer new personnel RWJBarnabas Health is an Equal Opportunity Employer