Type: Perm (Contingency)
Job #47221
Salary: $175,000
Job Overview - Private Credit OperationsManager: Compensation: $175,000 - $200,000/year + bonus
Schedule: Monday to Friday (Hybrid)
Atlantic Group is hiring a Private Credit OperationsManager in New York, NY, with our client. In this hybrid role, you'll oversee trade settlement, loan operations, reporting, and data integrity across private credit and direct lending strategies. You will manage daily workflows, collaborate with cross-functional teams, and use platforms like ClearPar, IHS Markit, WSO, and Loan IQ for trade processing. Ideal for operations professionals focused on automation, accuracy, and workflow optimization.
Responsibilities as the Private Credit OperationsManager:
Trade Execution & Settlement: Oversee accurate and timely settlement of private credit trades by coordinating with agents, custodians, administrators, and internal teams.
Loan Operations & Systems: Manage trade processing and settlement workflows using platforms such as ClearPar, IHS Markit, WSO, and Loan IQ while resolving discrepancies.
Reconciliations & Reporting: Lead daily cash, position, and asset reconciliations and ensure accuracy for monthly and quarterly close processes.
Documentation & Compliance: Ensure proper execution, archiving, and compliance of trade documentation, including assignments, funding memos, consents, and KYC requirements.
Process & Data Oversight: Maintain accurate reference data, manage corporate action workflows, and drive process improvements, automation, and scalable reporting solutions.
Qualifications for the Private Credit OperationsManager:
Education: Bachelor's degree in Finance, Accounting, Business, or related field required.
Experience: 8-15 years in private credit, direct lending, BDC, or syndicated loan operations with strong expertise in trade settlement, loan operations, and credit instruments.
Technical Skills: Advanced Excel skills and expertise with loan settlement platforms (ClearPar, IHS Markit, WSO, Loan IQ), with a strong automation- and technology-focused mindset.
Industry Knowledge: Strong understanding of LSTA/LMA trade guidelines, private credit operations, reference data management, and key operational risk controls.
Skills & Attributes: Highly analytical and detail-oriented professional with strong communication and problem-solving skills, able to manage high-volume workflows and drive process improvements.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.
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$175k-200k yearly 8d ago
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Director of Real Estate & Workplace Operations
Atlantic Group 4.3
New York, NY jobs
Type: Perm (Contingency)
Job #45526
Salary: $160,000
Job Overview - Director of Real Estate & Workplace Operations: Compensation: $160,000 - $190,000/year + bonus
Schedule: Monday to Friday (Hybrid)
Atlantic Group is hiring a Director of Real Estate & Workplace Operations in New York, NY (Hybrid) to lead real estate strategy, facilities management, and workplace experience across our client's national office portfolio. In this leadership role, you'll oversee lease negotiations, construction projects, and vendor partnerships while collaborating with engineering, technology, and administrative teams to deliver scalable, efficient workplace solutions.
Responsibilities as the Director of Real Estate & Workplace Operations:
Real Estate & Leasing Oversight: Manage acquisitions, dispositions, lease agreements, and relationships with landlords, brokers, and external partners.
Workplace Strategy & Facilities: Develop workplace strategies that enhance employee experience while overseeing daily operations, maintenance, and vendor management.
Construction & Leadership: Lead construction and renovation projects from planning through execution, ensuring alignment with design and technology standards.
Technology Integration: Partner with Engineering to deploy AV, connectivity, desktop, and security infrastructure across office locations.
Budgeting & Reporting: Manage workplace budgets, track space utilization, and report key performance metrics to support strategic decisions.
Collaboration: Coordinate with internal stakeholders, architects, and contractors to drive projects forward and ensure goal alignment.
Qualifications for the Director of Real Estate & Workplace Operations:
Education: Bachelor's degree in Real Estate, Construction Management, Architecture, Facilities Management, or related field required (Master's preferred).
Experience: 8-15+ years in real estate, workplace operations, or facilities management, with 5+ years in leadership and proven experience in construction and leasing.
Technical Skills: Strong knowledge of project management, real estate metrics, space planning tools, construction timelines, and vendor negotiation.
Skills & Attributes: Strategic and results-driven leader with strong problem-solving, clear communication, and the ability to thrive in fast-paced, high-growth environments.
Application Notice: Qualified candidates will be contacted within 2 business days of application. If an applicant does not meet the above criteria, Atlantic Group will keep your resume on file for future opportunities and may contact you for further discussion.
Your Name:
Email Address:
Phone Number:
Upload Resume File:
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By submitting this application, you give us permission to store your personal information, and use it in the consideration of your fitness for the position, including sharing it with the hiring firm.
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$160k-190k yearly 8d ago
Warehouse Operator
Bluescope Steel Limited 4.8
Rancho Cucamonga, CA jobs
For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future - we look forward to hearing them!
Warehouse Operator
Rancho Cucamonga, CA
Welcome to Steelscape. With a team of 400 strong, our people are our strength. We are a leading west-coast manufacturer of coated and painted metal for the construction industry, providing enduring products, inspiring design options, and superior customer experience - building a foundation of strength, beauty, and performance within our communities. We sit alongside our colleagues at ASC Profiles as part of NS BlueScope Coated Products North America, a joint venture between BlueScope and Nippon Steel.
Job Description
Starting pay: $26.15
12-hour shifts - normally 7p -7a
PRIMARY FUNCTION: Operates coil processing equipment, stores, loads and unloads material via overhead crane, forklift, (track mobile - with skillset) or other material handling equipment; operates scales and packs material for storage, processing and shipment.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Include the following. Other duties may be assigned.
Loads and unloads materials from carriers' equipment. Including Trucks and railcars.
Operates lift trucks, cranes, conveyors, tilt tables, track, wrapping equipment.
Identifies, tags, moves and stages material to be processed, wrapped, tilted, stored and shipped
Uses tools to interface with computer systems as directed.
Verifies that material and paperwork match and are correct. Keeps records as required.
Delivers materials to process lines and equipment as directed. Transports materials to and from process lines, equipment and between warehouses and plants.
Skids, bands, weights and packs materiais prior to shipment as directed with coil processing equipment or by hand.
Stores and inventories material in designated area.
Assists in other departments as directed.
Maintains a clean and orderly work area.
Scan material throughout the plant after each movement.
Keeps equipment and work area in a clean and orderly condition and reports equipment handled repair requirements to Supervisor.
Qualifications
EDUCATION and EXPERIENCE: High School Diploma or General Education Diploma (GED), plus 1 year related experience and/or training on overhead crane and forklift; or equivalent combination of education and experience. Prior experience in steel warehouse and coil handling preferred.
QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Additional information
The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level.
Additional Information
The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level.
The benefits are just as rewarding as the work at BlueScope. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement.
EEO: Employer/M/F/Disabled/Protected Veteran
BlueScope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability.
A leading energy services company in Chicago is seeking a Director of Production Operations - Fabrication to oversee and improve production processes. The ideal candidate will have over eight years of production management experience, exceptional leadership, and communication skills. This position offers a competitive salary within the range of $182,820 - $242,178 and is based on-site in Chicago. Join the team to make a significant impact on sustainable energy solutions.
#J-18808-Ljbffr
$182.8k-242.2k yearly 2d ago
Business Line MV Drives Service Operations Manager - USA
ABB Group 4.6
New Berlin, WI jobs
Purchase Order to Cash process, driving all operational aspects from receiving the PO to the point where all agreed deliverables are accepted. Responsible for all operational metrics like COTD, cash collection, quality, adherence to costs etc. Drivin OperationsManager, Operations, Business, Continuous Improvement, Manager, Service, Manufacturing
$79k-97k yearly est. 3d ago
Commercial Construction Services Manager
Leeds Professional Resources 4.3
Matthews, NC jobs
Leeds Professional Resources is seeking an experienced and customer-focused Commercial Construction Services Manager to join a growing team in Matthews, NC. This role will serve as the primary liaison between clients and our plumbing operations team, ensuring client satisfaction, managing service contracts, and coordinating commercial plumbing projects from inception to completion. The ideal candidate has a strong background in mechanical contracting, excellent communication skills, and the ability to build and maintain long-term client relationships.
Responsibilities
Act as the main point of contact for commercial plumbing clients, providing exceptional customer service and timely responses.
Manage and develop client relationships to increase repeat business and long-term partnerships.
Oversee commercial plumbing service agreements, including renewals, proposals, and contract management.
Work closely with project managers, field supervisors, and technicians to ensure projects and service calls are completed to client expectations.
Coordinate scheduling, budgeting, and resource allocation for plumbing services.
Conduct site visits, attend client meetings, and provide technical support as needed.
Track and report on client satisfaction, project progress, and service performance.
Identify opportunities for additional services and support sales efforts to grow the plumbing division.
Ensure compliance with company safety standards, local codes, and industry best practices.
Qualifications
Bachelor's degree in Construction Management, Business Administration, Mechanical Engineering, or related field preferred (or equivalent work experience).
2+ years of experience in commercial plumbing, mechanical contracting, or a client services/management role within the construction or facilities industry.
Strong knowledge of plumbing systems, codes, and service operations.
Excellent communication, negotiation, and relationship management skills.
$38k-50k yearly est. 5d ago
Director of Operations, Aviation
ABM 4.2
Charlotte, NC jobs
ABM (NYSE: ABM) is one of the world's largest providers of integrated facility, engineering, and infrastructure solutions. Every day, our over 100,000 team members deliver essential services that make spaces cleaner, safer, and efficient, enhancing the overall occupant experience.
ABM serves a wide range of market sectors including commercial real estate, aviation, education, mission critical, and manufacturing and distribution. With over $8 billion in annual revenue and a blue-chip client base, ABM delivers innovative technologies and sustainable solutions that enhance facilities and empower clients to achieve their goals. Committed to creating smarter, more connected spaces, ABM is investing in the future to meet evolving challenges and build a healthier, thriving world. ABM: Driving possibility, together.
ABM is an Equal Employment Opportunity (EEO) employer that does not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local law, including disability and protected veteran status. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
ABM participates in the U.S. Department of Homeland Security E-Verify program. E-Verify is an internet-based system used to electronically confirm employment eligibility.
ABM is a military-friendly company proudly employing thousands of men and women who have served in the U.S. military. With ABM, you'll have access to a world-class training program and ample opportunities to use the skills you developed while serving our country. Whether you're looking for a frontline or professional position, you can find post-military career opportunities across ABM.
ABM directs all applicants to apply at ******************** ABM does not accept unsolicited resumes.
For more information, visit ***********
The Director, Operations provides leadership to assigned accounts, districts, branches, and or/region leading facility services including Janitorial operations for a large international airport, and Cabin Appearance for the second largest U.S. hub of an international airline, all within the aviation/airport environment. This high-level executive position reports directly to the Regional Vice President, directs and oversees staff and is responsible for analyzing procedures, as well as identifying areas where process redesign will enhance accuracy, effectiveness, and efficiency. The Director is a critical liaison to senior leadership of ABM clients, and is responsible for reporting performance, identifying and communicating operational opportunities, addressing client concerns, and becoming a trusted advisor to our clients.
$74k-129k yearly est. 6d ago
Director of Operations, Aviation
ABM Industries 4.2
Charlotte, NC jobs
The Director, Operations provides leadership to assigned accounts, districts, branches, and or/region leading facility services including Janitorial operations for a large international airport, and Cabin Appearance for the second largest U.S. hub of an international airline, all within the aviation/airport environment. This high-level executive position reports directly to the Regional Vice President, directs and oversees staff and is responsible for analyzing procedures, as well as identifying areas where process redesign will enhance accuracy, effectiveness, and efficiency. The Director is a critical liaison to senior leadership of ABM clients, and is responsible for reporting performance, identifying and communicating operational opportunities, addressing client concerns, and becoming a trusted advisor to our clients.
**Essential Functions:**
+ Direct oversight of multiple P&Ls.
+ Direct interaction with internal and external executive leaders.
+ Ensure a safe and secure environment to meet customer needs and comply with regulatory requirements.
+ Recruit, manage, and lead teams with a focus on continuous improvement. Select and develop teams of professionals, as well as leaders. Influence and support functional strategy; determine, evaluate, and modify goals and the allocation of resources to ensure departmental and organizational goals are met.
+ Support, motivate, and promote the team by building a positive and thriving team environment.
+ Direct overall department processes for integration of services and systems.
+ Direct initiatives to improve quality, performance, and customer service.
+ Maintain daily and weekly labor management control.
+ Identify, analyze, and review issues; document and report any issues.
+ Prepare plans for long range improvement projects to maintain infrastructure.
+ Maintain accountability for area budgeting, including selection, installation, and replacement of materials and equipment.
+ Special projects and other duties as assigned.
**_Requirements:_**
+ Bachelor's degree or equivalent experience.
+ 7 to 10 years of experience in janitorial and aircraft cabin appearance, including management.
+ Ability to effectively lead a staff of direct reports. Proven track record as an effective manager in a high-performance organization, success as a builder of collaborative, high-performance teams whose management style is characterized as results orientation.
+ Must know the city, state and federal laws and regulations that affect company business and know what licenses are required to operate the business.
+ Self-starter and works well independently and as part of a team.
+ Understanding of all facets of facilities roles.
+ Ability to develop and conduct effective health, safety and environmental training programs and meetings.
+ Skilled in project management, problem-solving techniques and communicating ideas and instructions clearly.
+ Skilled in directing activities and operations of others, including activities involving hazardous situations.
+ Can quickly dive deep on business challenges and formulate then as data and analytics problems that can be solved by standard approaching using descriptive, predictive, and prescriptive analytics.
+ Skills in relationship-building, teamwork, and collaboration.
+ Positive attitude with a strong desire to learn and a continuous improvement mindset.
+ Strong working knowledge of Excel and other Microsoft Office products.
+ Comfortable with routinely shifting demands.
+ Ability to prioritize projects and execute and deliver key objectives in a timely manner under tight deadlines.
+ Ability to work independently in a fast-paced, dynamic, results-oriented environment.
+ Meticulous attention to detail, self-motivated, and the ability to maintain confidentiality.
**Benefit Information:**
ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management (******************************************************************************************************************************
REQNUMBER: 133330
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
$74k-129k yearly est. 6d ago
Director of Operations, Aviation
ABM Industries, Inc. 4.2
Charlotte, NC jobs
The Director, Operations provides leadership to assigned accounts, districts, branches, and or/region leading facility services including Janitorial operations for a large international airport, and Cabin Appearance for the second largest U.S. hub of Operations, Director, Continuous Improvement, Aviation, Operation, Project Management, Manufacturing, Property Management
$74k-129k yearly est. 4d ago
Import Operations Manager
Quick USA, Inc. 4.1
Torrance, CA jobs
About the Company
We are seeking an experienced and hands-on Import OperationsManager to lead import operations at a logistics organization based in Torrance, California. This role is ideal for a practical leader who can oversee teams while remaining actively involved in day-to-day import operations.
About the Role
Lead air (approx. 60%) and ocean (approx. 40%) import operations. Maintain visibility and control over the entire import process, from pre-alert through final delivery. Balance people management with approximately 50% hands-on operational involvement.
Responsibilities
Manage and develop the import operations team, overseeing daily workflows
Oversee end-to-end import operations, coordinating with carriers, customs brokers, truckers, and warehouses
Ensure full compliance with U.S. Customs and Border Protection (CBP) regulations
Provide hands-on support for complex shipments, escalations, and peak-volume periods
Serve as a key point of contact for major accounts, including Japanese and U.S.-based clients
Monitor operational costs, billing accuracy, and vendor payments
Qualifications
10+ years of import operations experience within freight forwarding or logistics
3+ years of management or supervisory experience
Strong understanding of the full import logistics flow (beyond customs entry alone)
Experience with industrial cargo such as electronics, automotive parts, or machinery preferred
Business-level English required; Japanese language skills are a strong plus
Proficiency with logistics systems (e.g., CargoWise) and Microsoft Office
Required Skills
U.S. Customs Broker License (CHB) highly preferred
Licensed candidates may be considered for the higher end of the compensation range
Pay range and compensation package
Salary Range: Approximately $80,000 - $120,000, commensurate with experience and qualifications. Stable, collaborative environment with a hands-on leadership culture and long-term career growth.
$80k-120k yearly 2d ago
Business Operations Manager
Ellab 4.1
Nashua, NH jobs
🌟 Exciting Opportunity at Ellab - Join Our Team! 🌟
We're seeking a Business OperationsManager to join our vibrant team and embark on an exciting journey with us.
As an industry frontrunner, Ellab is committed to providing cutting-edge benefits that make us stand out. Join us and enjoy:
Benefits
🏖️ Time to Unwind:
Kick off your journey with 2 weeks of vacation (3 weeks at your 5yr. & 4 weeks at your 10yr. anniversaries)
Stay healthy with 2 weeks of sick time
Celebrate with 10 Company Holidays
Experience a rejuvenating 1-week winter shutdown
💼 Financial Well-being:
Invest in your future with a 401(k) match of $1 for $1 up to 4%
👨 👩 👧 👦 Health and Family First:
Embrace worry-free living with fully paid family medical insurance
Take care of your pearly whites, vision, and more with dental, vision, life, and disability insurance available
6 weeks of parental leave
Job Brief
The Business OperationsManager is responsible for ensuring that Ellab's business operations are streamlined to drive scalable and reproducible processes throughout the organization.
Under the leadership of the Director of Operational Excellence, this role will be critical to managing business processes, inputs, and systems to drive wing to wing visibility to the business and creating tracking metrics for both commercial and delivery performance.
Responsibilities
The Business OperationsManager is responsible for:
Manage sales/service admin team service US market
Monitor and analyze operational performance metrics to identify areas of improvement and recommend solutions
Drive business relevant inputs into service delivery systems (FSM) to ensure effective reporting.
Work with Delivery leads and Sales leaders to review large customer proposals.
Design additional business tools to support the management of Delivery Services
Evaluate regularly the efficiency of business/quality procedures according to organizational objectives and apply improvements.
Additional responsibilities may be assigned as the business grows and the company evolves
Requirements
5+ years of experience in a Business Operations role
Thorough knowledge of business processes and operations in a technical services company
Experience with business tools (using Microsoft Business Central and Microsoft Dynamics 365 Field Services Module, preferred)
Experience with leading a team (preferred)
$65k-103k yearly est. 3d ago
Branch Manager
ACM Services, Inc. 4.5
Garner, NC jobs
We seek a motivated and results-driven individual to establish and oversee our new North Carolina branch. This individual will be responsible for business development, operationalmanagement, client relations, and ensuring the branch's profitability and growth. The ideal candidate has experience in the environmental or demolition industry, strong leadership skills, and a proven track record of successfully managing teams and projects.
Key Responsibilities
OperationsManagement: This position oversees all branch operations, including project management, resource allocation, and compliance with safety and regulatory standards.
Financial Oversight: Develop and manage the branch's budget, ensuring profitability and efficiency.
Business Development & Sales: Identify and secure new business opportunities, build client relationships, and expand ACM Services' presence in North Carolina.
Regulatory Compliance: Ensure all work adheres to local, state, and federal environmental and safety regulations.
Leadership & Team Building: Recruit, train, and manage a high-performing field and office personnel team.
Client & Vendor Relations: Maintain strong relationships with customers, subcontractors, and suppliers to support project success.
Strategic Planning: Track industry trends and collaborate with senior leadership to develop long-term goals and strategies.
Qualifications & Experience
Minimum 5+ years of experience in environmental contracting, demolition, construction, or related industry.
Strong leadership and managerial skills, with experience building and leading teams.
Proven ability to develop new business, secure contracts, and grow revenue.
Excellent problem-solving, communication, and organizational skills.
OSHA and relevant industry certifications.
Ability to travel within the region as needed.
Knowledge of North Carolina's environmental regulations and safety standards is a plus.
Proficiency with MS Office. Experience using insurance industry programs like Xactimate/Symbility is a plus.
IICRC certifications are a plus.
Why Join ACM Services, Inc.?
Competitive salary and performance-based incentives.
Comprehensive benefits package, including health, dental, and retirement plans.
Opportunity to lead and shape a new branch location for a respected industry leader.
Supportive and dynamic work environment with growth potential.
A dynamic culture focusing on the employee and a company always moving forward.
$40k-50k yearly est. 3d ago
Operations Manager
AZZ 4.3
Rockford, IL jobs
AZZ Inc. is a global leader in providing innovative products and services tailored to industrial markets. With a history built on excellence, we're committed to delivering top-tier customer solutions and fostering a culture rooted in trust, respect, accountability, integrity, teamwork, and safety ("TRAITS"). We are dedicated to our employees by fully training and equipping them and providing a safe environment to grow personally and professionally
As we continue to grow, AZZ Inc. remains dedicated to attracting, retaining, and nurturing high-performing individuals who embody our mission to create superior value while advancing a culture where people can thrive.
Job Description
AZZ has an opportunity for an OperationsManager at our Rockford facility. Reporting to the Plant Manager you will help lead production and maintenance supervisor(s), and supporting staff, providing leadership and expertise that will help drive productivity and customer satisfaction. You will develop great relationships with our team and strive to promote a great culture within our facility. You will have great problem-solving skills and address quality issues at the source to resolve them.
Duties and Responsibilities
Plans, coordinates, and maintains the daily manufacturing operations of the company through subordinate supervisors.
Collaborates with the Plant Manger to establish short-term and long-term goals, objectives, plans, and policies for manufacturing.
Reviews operating results of the company, compares them to established objectives, and takes measures to correct any unsatisfactory results. Establishes tools for developing and monitoring job forecasts.
Provides guidance and direction to carry out major plans, standards, and procedures consistent with company and corporate goals and policies.
Ensures that company activities and operations are compliant with legal and ethical guidelines.
Manages facility schedules and staffing plans to meet demand.
Closely monitors project progress throughout the project cycle and addresses project issues related to warranty, invoicing, and delivery issues.
Capable of building relationships with supporting staff and able to coach and mentor subordinates to optimize growth potential.
Other duties as assigned.
Qualifications
Proficient in all Microsoft Office applications, i.e., Excel, Outlook, and Word. Must be comfortable navigating through different software programs.
Experience in profit and loss responsibility, plant maintenance, and scheduling production preferred.
Excellent verbal and written communication skills
1-2 years of galvanizing experience preferred.
Prior knowledge of Oracle preferred.
Bilingual in English and Spanish highly preferred.
Minimum Education
* High School Diploma or equivalent required. Associate or bachelor's degree preferred.
Additional Information
All your information will be kept confidential according to EEO guidelines.
#LI-Onsite
We are an Equal Opportunity Employer.
AZZ Inc. is a Drug Free Workplace
$55k-80k yearly est. 6d ago
Business Manager Contracts - Power Generation
National Electric Coil 4.1
Columbus, OH jobs
Job Title: Business Manager Contracts - Power Generation
Reports To: VP - Commercial Contracts Management
Department: Commercial/Operations
Job Type: Full-Time / Salary Exempt
At National Electric Coil ("NEC"), we deliver critical components to power plants worldwide. Our projects are large-scale, complex, and mission-critical. We are growing rapidly and need business-minded leaders to ensure projects are delivered profitably and efficiently.
Role Overview:
We are seeking a Business Manager Contracts to provide oversight of financial, operational, and commercial performance of large-scale EPC projects. This role focuses on business strategy, portfolio management, and cross-functional coordination.
Key Responsibilities:
Monitor project and program financial performance, including P&L, budgets, cash flow, and margins.
Analyze trends, risks, and opportunities to improve operational efficiency and profitability.
Collaborate with senior leadership on forecasting, resource planning, and customer strategy.
Lead internal governance processes including project reviews, risk assessments, and executive reporting.
Coordinate across Sales, Engineering, Finance, Procurement, and Operations to ensure business objectives are met.
Required Qualifications, Capabilities, And Skills:
Bachelor's degree in Business, Finance, Engineering, or related field.
Strong analytical, financial, and leadership skills.
Preferred Qualifications, Capabilities, And Skills:
Advanced degree (MBA, JD, or other relevant graduate credential)
Experience in EPC, industrial, or energy sectors.
Ability to work across multiple functional teams and lead complex projects.
7+ years of experience in business operations, program management, or commercial oversight.
Safety and Compliance:
Adhere to safety procedures and PPE requirements in all manufacturing and office environments.
Position Type/Expected Hours of Work:
This is a full-time, salaried (exempt) position. The standard work schedule is a minimum of 40 hours per week; however, hours may vary based on business needs. Occasional evening or weekend work may be required to support urgent matters.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing essential job duties, the employee is regularly exposed to:
Typical manufacturing and office environment requiring occasional exposure to noise, machinery, and possible PPE use (e.g., safety glasses, gloves, steel-toed boots).
Frequent use of computers, and standard office equipment.
The noise level is usually moderate but may vary depending on the work area or activity.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Other Duties:
Please note that this job description is not intended to cover or contain a comprehensive list of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs evolve. This position may require occasional travel to vendor or customer sites for support, as needed.
Equal Opportunity Employer Statement: We are an Equal Opportunity Employer and value diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$41k-72k yearly est. 2d ago
Operations Manager
Sabin 4.1
Chicago, IL jobs
Job Title: OperationsManager
About Us:
SABIN is a design-forward, rapidly growing company specializing in acoustic and lighting solutions. Our innovative approach and commitment to design excellence drive our fast-paced environment. As demand for our products and services continues to grow, we're seeking a dynamic operational leader to join our team. This role offers solid potential for growth and development.
About Your Role at SABIN:
The OperationsManager will be responsible for connecting our manufacturing activities with our commercial activities and business needs; ensuring we have the systems in place to produce quality products on time in a safe and professional manner. Our production environment is both reliant on high levels of craft and engineering. We make our products on demand to suit the needs of the architectural projects we supply; we do not build and stock. You will optimize operations to support this business model. Sabin was founded in 2021 and is now in a period of strong growth; many processes and policies are being established for the first time-you will design and implement new processes and policies in collaboration with our talented existing team. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. You will work with the manufacturing, product development, systems and sales teams to join or lead initiatives to improve and refine our operations for improved performance and results. We need an energetic operational leader to join our effort in continuing to build this great company.
What You'll Do:
Learn and know our business: Learn the ins-and-outs of our business demands and dynamics of our B2B commercial transactions.
ERP Implementation: Contribute to the continued implementation of our ERP and MRP systems for higher efficiency, reporting, and process management.
Production Management: Partner with our manufacturing team to plan our production, scheduling work in prudent ways that best use our factory and team to ship projects out on time.
Material & Purchasing Planning: Partner with our systems team to design more automated processes to ensure that we have the materials needed to build our jobs. Manage the competing pressures of minimizing our lead-times while minimizing our inventory.
Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results.
Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results.
Desired Qualifications:
Educational Background:A bachelor's degree in engineering, business, or science preferred, other fields are considered.
Manufacturing experience: Direct experience in a manufacturing environment is a core requirement for this role.
Organization & Conscientiousness: Naturally organized, with the ability to be assertive about the needs of the business, while being humane and warm when advocating for the business needs.
Initiative & Collaboration: Be comfortable with SABIN's proactive approach, where we take the lead and actively move projects forward, ensuring their success.
Desired Characteristics:
Organized critical thinker: Methodical and analytical thinking are essential for this role. Your natural mindset must be rational, fact-finding and process oriented. You have the natural reflex to organize and bring order, balanced with a belief in the necessity of nimbleness.
Flexible: Willing to try out differing and opposing ideas, a plainspoken natural mediator and listener. The essence of this role is coordinating and connecting different domains. This requires moderation, deliberation, and adaptability.
Problems Solver: Comfortable with problems, understanding and defining them, and bringing them all to light. Problems are not something to ignore or shy away from but embrace and comprehend fully for solutioning.
Learner: Curious, striving. You know you don't know everything and are always learning, you believe in continuous improvement, growth, and forward-facing transformations. You expect the same from team-mates, at a rate that works for the business goals and team.
Multi-disciplinary Tendencies: We seek candidates that show a track record of versatility. This role spans different types of work, having a natural interest and experience in a variety of disciplines gives your viewpoint more credibility as a collaborator.
Comfort with complexity: A mind that enjoys games and puzzles-for project management, untangling logistics puzzles and balancing multi-domain interactions to serve our customer best.
Imaginative: This is a problem-solving role, the ability to imagine completely new solutions, new ways of working and creatively solve problems is imperative.
Positive and Proactive: Leadership by example, this role requires a hands-on individual. Someone who is proactive, takes initiative, and inspires the same in team-mates.
Team sports experience and experience in losing / hardship is a strong plus.
Our Commitment to You:
We offer competitive pay and benefits, and the space to do great work.
SABIN places the highest priority on cultivating an engaging, rewarding and collaborative workplace. We are building an inclusive and creative environment---this opportunity for creative and professional growth is vital to us.
We have high expectations for ourselves and each other, we work diligently and kindly and listen to one another.
Why Join Us?
This is a unique opportunity to join a growing, vibrant company at the forefront of design in the acoustic and lighting industry. You will have the chance to take ownership of your work and the trust to do so. Your ability to adapt, learn, and grow with us will be key to your success and ours.
To learn more about SABIN and our products, please visit SABIN.DESIGN
$51k-88k yearly est. 2d ago
Label Converting Operations Manager
Wausau Coated Products, Inc. 3.8
Minneapolis, MN jobs
The Label Converting OperationsManager is responsible for leading the Empower Label converting center of excellence production facility in Plymouth, MN. This leader must have technical expertise in the various aspects of pressure-sensitive, in-line press printing and label converting and have a proven track record of successfully leading, mentoring, and directing production teams to maintain the operational excellence and high-quality products associated with the Empower Label brand.
Responsibilities
Operates as a safety advocate for self and all Empower team members.
Maintain a safety-first working environment through compliance with all company safety policies and procedures.
Direct the day-to-day operations of the production floor ensuring efficient workflow and adherence to production schedules.
Oversee all manufacturing processes related to label converting including prepress, analog and digital printing, converting, and packaging for end-use ready customer applications.
Oversee shipping and receiving warehouse operation including same-day parcel pick-and-ship program.
Drive operational efficiency, waste reduction, and continuous improvement initiatives using standardized work practices supported by lean principles.
Serve as the subject matter expert in die-cutting, perforation, sheeting, fan fold, and variable print manufacturing processes.
Lead, coach, and mentor a diverse production team to achieve efficiency and quality through a positive, results-oriented and customer-focused work environment.
Manage shift schedules, timecards, performance reviews, and training programs to develop team skills and capabilities.
Evaluate operational performance using job variances, production metrics, and financial results, and develop programs and countermeasures to align performance with company strategic initiatives.
Qualifications
Bachelor's degree in business management, supply chain management, engineering or related field preferred, but relative work experience will be considered.
A minimum of 10 years of progressive manufacturing leadership experience required with knowledge of printing and in-line press label converting operations.
Hands-on knowledge of label converting processes including die-cutting, perforation, sheeting, fan folding, and printing.
Excellent problem solving and analytic skills particularly in the troubleshooting of converting equipment and processes.
Experience applying lean concepts in a manufacturing environment.
Experience managing a safety program in a manufacturing environment.
MS Office software proficiency and a willingness to learn additional software. Label Traxx or other label ERP experience a plus.
Strong leadership, communication, and interpersonal skills.
Willing to travel (5%) to customers, suppliers, and WCP remote locations as needed.
$62k-108k yearly est. 3d ago
District Manager - Madison, WI
Divisions Maintenance Group 3.7
Madison, WI jobs
Title: District Manager
Reports To: Regional Manager
Department: Field
Salary Exempt
About DMG:
Divisions Maintenance Group provides facility maintenance services to retail chains and distribution and fulfillment centers across the country.
We are leading the way with our technology, creating world-class products that are revolutionizing the industry and fulfilling our brand promise of “Uninterrupted Peace of Mind.”
DMG is a Certified Great Place to Work with a strong, inclusive culture and top-notch benefits.
Job Summary:
In an assigned district, the District Manager works with the National Field Team and National Account Management Teams to manage accounts, ensure continued business, and increase penetration of key accounts. You will be responsible for sourcing, vetting, and managing provider and technician base. You will perform regular inspections and visits to customers in support of maintenance contracts, as well as creating opportunities for additional business. Work in coordination with Regional Manager to maintain and win new business in outlying areas at target revenue goals while maintaining high quality services. The District Manager supports all aspects of the management process to ensure consistent achievement of short and long-term goals in the mission statement based on our core values. This position has budgetary responsibilities.
What You'll Do:
Work closely with the Regional Manager and National Account Management Teams to establish and maintain corporate accounts in a district.
Make regular visits to corporate customers in support of maintenance contracts and perform site inspection property audits, with an eye toward the opportunity to add on services.
Work to build relationships with customers, providers, and technicians in an assigned district.
Source, vet, and manage provider and technician base, ensuring quality delivery of services.
Must respond with a sense of urgency to escalations and customer requests.
Manage time to accomplish set KPIs, including an assigned weekly goal of scheduled visits as well as meeting and exceeding the incremental revenue expectations.
Provide key market information and contribute to DMG's long and short-term strategies.
Own RFP initiatives while negotiating with providers to secure target financial goals.
Manage district and travel expenses within or below budget.
What You Need:
Bachelors degree preferred and/or relative experience; HS Diploma or GED required.
Strong working knowledge of Microsoft Office applications - Excel, Word, PowerPoint, and Outlook.
Embrace technology - experience using smart applications like an iPad or iPhone is a plus. Preferred experience with CRM software.
Valid Driver's License; must provide own vehicle.
Possess and demonstrate a proactive, entrepreneurial work style; able to work independently.
Strong ability to think strategically and creatively. Enthusiastic, dynamic, and has a positive, extroverted, engaging personality. Prefer to interact with customers and providers, and is unafraid of rejection.
Able to meet position demands: Significant on-site activity required (90%), extensive outdoor activity while performing site audits or managing natural disasters, extended hours required during peak workloads or special projects, expectation to be able to adjust travel and schedule frequently to respond to opportunities or customer requests
Ability to manage the stress of a fast-paced environment.
Ability to meet the in-person requirements of the team and/or business needs.
What You'll Get:
At DMG, you'll be part of an amazing team that encourages learning, growth, and advancement. Our company has an entrepreneurial spirit that rewards self-starters and encourages employees to take charge of their own careers.
Some of our many benefits include:
Health, dental and vision coverage on day 1.
Dollar-for-dollar 401K match up to 4% of salary with immediate 100% vesting.
Paid Primary and Secondary Caregiver leave.
Employee Assistance Program to assist with everyday challenges.
Paid time off to volunteer.
Divisions Maintenance Group is an equal opportunity employer.
$70k-102k yearly est. 3d ago
Zone Manager
at Home Stores LLC 4.5
Grand Prairie, TX jobs
$45,500.00yr - $56,875.00yr
Zone Manager
Our Mission: Enable everyone to make their house a home.
Our Vision: To become the first-choice destination for home and holiday décor.
The Zone Manager (ZM) position is accountable for all visual merchandising and conditioning aspects of the business at the store level and executes the Company's business objectives, ensures customer satisfaction, and maximizes sales. The ZM leads and manages the Zone Lead team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy work. The ZM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director.
Key Roles and Responsibilities
The ZM is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies.
The ZM will recruit, interview, and hire team members to ensure a positive customer experience while ensuring all new hires are properly trained and developed as a team member. The ZM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences.
The ZM coaches, drives performance, sets goals and, where appropriate, takes follow-up action with team members, including performance support plans, performance improvement, and corrective actions.
The ZM makes employment decisions for Zone Lead team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns.
The ZM coordinates directly with Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The ZM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary.
The ZM reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits.
The ZM oversees Task Management by planning, directing and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The ZM adjusts the schedule as needed based on operational needs/objectives.
The ZM oversees and leads all aspects of the visual merchandising team for the store by planning and leading the transitions, reinventions, product assortment changes, and resets while at the same time ensuring visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising.
The ZM leads the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects.
The ZM leverages daily interactions and team huddles to communicate and teach/train visual priorities and creation of visual moments that support the customer experience.
The ZM ensures the maintenance of a neat, clean, organized backroom sign storage area ensuring the store is always up to date with current signing tools and signing fixtures.
All other duties based on business need.
Open Availability
Qualifications and Competencies
At least 18 years old.
High School Diploma/Equivalent; College degree preferred.
At least 3 years Management/Leadership experience or equivalent At Home experience.
At least 3 years' direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience.
At least 1 year experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million.
Ability to work a flexible schedule including nights, weekends, and some holidays.
Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
Proficiency within Microsoft office (Word, Excel)
Communicates clearly and concisely with excellent verbal, written and comprehension skills.
Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.
Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.
Ability to comprehend, train, develop, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe, and fun.
Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
$45.5k-56.9k yearly 8d ago
Operations Director, CSI
Adama 3.5
Pasadena, TX jobs
Reports To: President/CEO
Direct Reports: 8 roles (include Facilities/Manufacturing, Quality, Supply Chain, IT Managers)
Indirect Reports: approximately 48 roles
About CSI
Control Solutions Inc. is a mid-sized, US-based specialty chemical manufacturer with a long-standing tradition of providing effective and economical solutions to our customers in the Pest Control, T&O, Consumer Products and Professional Animal Health Care markets.
CSI is one of the fastest growing companies in the industry, and we are a subsidiary of ADAMA within the Consumer & Professional (C&P) Business Units, the 5th largest Agricultural Chemical company in the world! This thriving partnership enables us to not only offer the largest selection of products, but also to introduce innovative, differentiated products with combination chemistry and our exclusive access to the broadest array of Active ingredients in the industry!
Summary
The Director of Operationsmanages the organizations daily activities to ensure smooth and efficient operations be developing strategies, overseeing processes and managing budgets and resources. This includes production and facilities management (HSE/Maintenance/Quality/Distribution/IT), demand planning, supply planning and procurement, import/export logistics facilitation, inventory management, disposition, and accuracy, label and packaging procurement, packaging engineering, product label development, and third party manufacturing by performing the following duties personally or through subordinates.
Essential Duties and Responsibilities include the following (other duties may be assigned):
Manages demand planning, supply planning, and detailed production planning to drive effective and efficient delivery of goods
Works collectively with ADAMA Global Supply Chain, supported business (sales) units, and finance to construct and achieve an inventory plan commensurate to business needs
Manages company capital expenditures strategy and aligns with global and local teams to ensure timely execution.
Oversees the IT function to ensure development and implementation of a strategic technology roadmap, aligning IT initiatives with key business objectives to drive operational efficiency and support company growth.
Manages third party purchasing activities for active ingredients, labels, and packaging, including vendor selection and management, pricing negotiations, contract maintenance, buying, receiving, and issue resolution
Manages the packaging design, engineering, and certification to meet EPA and DOT compliance standards while meeting the needs of supported business (sales) units.
Manages the overall coordination and execution of local manufacturing, including capacity planning coordination, establishing priorities, creating and submitting production orders, bill of material creation and maintenance, EPA (Confidential Statement of Formula) compliance, production readiness, production posting, and end of campaign reconciliation (EOC)
Plans, organizes, and directs manufacturing support functions such as production manual creation and maintenance, quality assurance, and quality management activities that includes customer complaint corrective action, follow-up, and closure coordination with US Quality Manager
Establishes and maintains relationships with third party manufacturers, which includes developing new relationships, developing and managing formulation contracts, setting clear expectations, setting long term strategy, and making requests for production capability changes/improvements
Manages the development, implementation, and maintenance of systems and processes to ensure accurate inventories throughout all locations including monthly finished goods inventory reconciliation and physical inventories. Also, leads the efforts to maintain the disposition and rework plan for slow moving, obsolete, damaged, and off-grade inventory, including disposal
Manages the import/export process to ensure compliant, timely, and accurate inventory movements including shipment coordination, import/export documents, customs clearance, goods movements from in-transit location to storage warehouse or formulator, duty rate application, and internal communication
Plans, organizes, and directs operations functions to facilitate new product commercialization and product change management as it relates to product stewardship and product development
Builds relationships / rapport with technical formulation / production / Product Development counterparts within parent company. Also coordinates closely on related technical / product / formulation development issues with local Portfolio - Regulatory and Scientific teams and Product Managers
Drives issue resolution with US Quality Manager and global technical staff of parent company on all domestic formulation development, resolution of related formulation problems, and quality assurance issues. Also communicates all quality issues associated with finished goods purchased from parent company
Manages the creation and maintenance of all item master data in Dynamics GP system.
Plans, organizes, and directs work plan (budget) activities including developing the annual supply plan; establishing third party purchase prices for contract manufacturing, active ingredients, labels, and packaging; and establishing the resulting product cost structure and inventory plan
Facilitates continuous improvement and strategic objective achievement through designing, implementing, and executing goals and metrics that motivate people and drive results
Exhibits competencies in managing and leading subordinates
Demonstrates excellent interpersonal skills and confidence
Performs role of a leader by motivating, inspiring others to perform well, while displaying passion and optimism regarding the business
Develops skills of subordinates that support a changing, progressive organization that strives to meet the long-term vision of the company
The above mentioned responsibilities and essential duties would generally be performed in various office settings utilizing computer based programs and other tools and means of effective communications.
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Leadership - Inspires and motivates others to perform well
Quality Management - Looks for ways to improve and promote quality
Visionary Leadership - Displays passion and optimism
Business Acumen - Aligns work with strategic goals
Cost Consciousness - Develops and implements cost saving measures
Analytical - Generates creative solutions
Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions
Technical Skills - Shares expertise with others
Customer Service - Responds promptly to customer needs; Meets commitments
Interpersonal - Maintains confidentiality
Oral Communication - Responds well to questions; Participates in meetings
Team Work - Contributes to building a positive team spirit
Written Communication - Presents numerical data effectively
Change Management - Develops workable implementation plans
Delegation - Delegates work assignments; Sets expectations and monitors delegated activities
Ethics - Treats people with respect
Organizational Support - Follows policies and procedures
Innovation - Meets challenges with resourcefulness
Judgment - Includes appropriate people in decision-making process
Planning/Organizing - Sets goals and objectives
Professionalism - Follows through on commitments
Quality - Looks for ways to improve and promote quality
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education/Experience:
Bachelor's degree from a four year college or university in business, supply chain management, or a related field required, advanced degree preferred with ten or more years in supply chain management with a proven track record of effective management.
Language Ability:
Ability to read, analyzes, and interprets common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format.
Math Ability:
Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
Reasoning Ability:
Ability to define problems, collects data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Computer Skills:
To perform this job successfully, an individual must have knowledge of Microsoft Office software; Dynamics GP accounting software; Inventory software; Order processing systems; Manufacturing software and Database software.
Certificates and Licenses:
APICS and/or Purchasing Certification as plus.
Supervisory Responsibilities:
Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
$78k-142k yearly est. 3d ago
VP of Wellness Operations
Cal-A-Vie Health Spa 4.4
Vista, CA jobs
Cal-a-Vie Health Spa is a world-renowned, award-winning all-inclusive luxury wellness resort located in the scenic hills of North County San Diego. Inspired by the charm and elegance of the French countryside, Cal-a-Vie offers an immersive, transformational retreat that blends personalized wellness, world-class fitness, holistic spa therapies, and Michelin-inspired cuisine.
Recognized by Condé Nast Traveler 5 years in a row, Travel + Leisure, Forbes, U.S.A Today & Newsweek, Cal-a-Vie has been named among the Top Destination Spas in the world for multiple years running. From our intimate 32-guest setting to our exceptional 5 to 1 guest-to-staff ratio, we create an unparalleled level of care and service rooted in luxury hospitality.
Our mission is to empower every guest to experience profound well-being however that may be for them, and to create a supportive and inspiring workplace where passionate professionals can thrive in their careers.
Job Summary
The VP of Wellness Operations will lead and enhance the operations of Cal-a-Vie Health Spa. The ideal candidate will oversee the strategic direction and development of our beauty, body, boutique, front desk, housekeeping, Fitness, and guest service departments, ensuring exceptional guest experiences and operational excellence. This role requires a proactive leader who can cultivate a positive working environment while effectively managing staffing, scheduling, operations, and guest satisfaction, including significant time spent with guests and staff.
ESSENTIAL FUNCTIONS
OperationsManagement:
Support COO in conducting regular staff meetings to ensure all team members are informed about property operations and updates.
Develop, implement, and monitor spa business objectives and goals to improve performance and success.
Respond to emergencies and major issues involving guests or staff with professionalism and efficiency.
Maintain strong relationships with suppliers and service providers to enhance operational effectiveness.
Update and enforce guest service guidelines, ensuring adherence across all departments.
Attend management meetings and share relevant information with the property team.
Ensure compliance with licensing laws, health and safety regulations, and other legal requirements.
Oversee daily operations of the spa, fitness, nutrition, and guest services, including front desk and housekeeping, to uphold high standards.
Support COO with all departments' operations in COO's absence
Delegate responsibilities effectively to ensure consistent and exceptional guest service.
Proactively anticipate and address guest needs to ensure the highest level of satisfaction.
Engage with guests personally and monitor feedback through surveys to enhance service delivery.
Train staff to be empathetic problem solvers, fostering a culture of cooperation and fairness.
Create an environment that prioritizes personalized customer service and maximizes guest enjoyment.
Host special events and dinners to cultivate community and enhance guest relations.
Manage guest correspondence to ensure consistent communication and follow-up.
Address guest complaints with care, implementing solutions promptly and effectively.
Utilize contact management, scheduling, and timekeeping software proficiently to streamline operations.
Guest Service Management:
Anticipate, identify, and ensure guest needs are being met in the best possible way
Monitor guest satisfaction with personal interaction with the guests, in addition to their comments offered on the guest surveys
Guide staff to become caring problem solvers, cooperative, accommodating, and fair
Create an operating environment to ensure the highest level of personalized customer service and maximize guest satisfaction
Host dinners and other special events as appropriate
Maintain a consistent guest correspondence program
Handle guest complaints and comments; address problems and troubleshooting
Proficient in the operation of the contact management database, scheduling programs, and timekeeping programs
Uphold 90% guest satisfaction rate for guest surveys
Audit classes and services
Team Development
Model exemplary professionalism for staff to emulate and inspire.
Foster a motivating workplace atmosphere characterized by warmth, sincerity, and fun.
Establish clear performance expectations for all managers and their teams.
Implement ongoing training programs to uphold service standards and enhance team skills.
Develop and review job descriptions and set clear goals for staff performance.
Create and uphold independent contractor agreements, ensuring accuracy and compliance.
Participate in the hiring, training, and termination processes for department employees.
Maintain essential records for the efficient operation of the department and ensure legal compliance with labor laws.
Enforce policies and procedures consistently and fairly across all levels of staff.
Address and resolve departmental and personnel issues effectively and professionally.
Guide and mentor team members in their roles, providing constructive feedback and support. Document all relevant discussions and decisions thoroughly.
Coordinate performance reviews for assigned personnel, providing clear evaluations and development opportunities.
Ensure adherence to health and safety regulations, reporting any incidents as required.
Uphold all responsibilities as outlined in the Cal-a-Vie Employee Manual.
POSITION QUALIFICATIONS
Education/Certification: Bachelor's Degree in Hospitality Management preferred
Knowledge: Knowledge of sales and marketing, food and beverage, and spa operations; Strong guest relations knowledge; Budgeting and revenue knowledge; Basic knowledge of Word, Excel, PowerPoint.
Experience: Experience as a Director of Operations, Resort Manager, or Hotel Manager in a leading luxury resort or hotel, including at least five (5) years' experience in a senior management role.
Skills/Abilities: Exceptional interpersonal, verbal and written communications skills; well versed in Excel and Word; Strong organizational skills and detail oriented; Ability to understand when confidentiality is necessary; Ability to get along with co-workers and work as a team; Ability to react quickly to resolve problems or conflict; Able to handle high stress in the work environment and turn it into positive energy in the department.
Availability: Able to work hours that include weekdays, weekends, nights, and/or holidays.