RYZE Claim Solutions jobs in Milwaukee, WI

Licensed Behavioral Health Clinicians provide supportive counseling, advocacy, education, and care management to help patients and their families navigate mental illness, access community resources, and manage symptoms to help them remain safely in the community This is a senior, master's level, licensed social services role that provides direct care as part of a team. Join us in building on our 130-year history and become a part of the Future of Care that is strengthening communities with high quality, integrated behavioral health programs. VNS Health Behavioral Health team members provide vital client-centered behavioral health care to New Yorkers most in need, across all stages of life and mental well-being. We deliver care wherever our clients are, including outpatient clinics, clients' homes, and the community. Our short- and long-term service models include acute, transitional, and intensive care management programs that impact the most vulnerable populations, from children, to adolescents, to aging adults. As part of our fast-growing Behavioral Health team, you'll have an opportunity to develop and advance your skills, whether you're early in your career or an experienced professional. What We Provide Attractive sign-on bonus and referral bonus opportunities Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability Employer-matched retirement saving funds Personal and financial wellness programs Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care Generous tuition reimbursement for qualifying degrees Opportunities for professional growth and career advancement Internal mobility, CEU credits, and advancement opportunities Interdisciplinary network of colleagues through the VNS Health Social Services Community of Professionals What You Will Do Utilizes approved assessments to identify clients/members needs and family needs; develops initial and ongoing clinical plan of care. Updates plan at specified intervals, and as needed based on changes in client/member condition or circumstances Performs and maintains effective care management for assigned caseload of clients/members. Leads the care coordination for complex psychiatric clinical cases. Tracks and monitors progress; maintains detailed, accurate and timely progress notes and other documentation Provides supportive counseling and/or supportive therapy as well as ongoing mental health services Collaborates and refers to appropriate agencies as required. Addresses any client/member concerns to ensure satisfaction with overall services provided and uses motivational interviewing techniques to foster behavioral changes Develops inventory of resources that meet the clients/members needs as identified in the assessment Provides linkage, coordination with, referral to and follow-up with appropriate service providers and managed care plans. Facilitates periodic case record reviews and case conferences with all providers serving the clients/members Provides information and assistance through advocacy and education to clients/members and family on availability and eligibility of entitlements and community services. Arranges transportation and accompanies clients/members to appointments as necessary Assists clients/members and/or families in the development of a sustainable network of community-based supports, utilizing identified strengths and tools designed to prevent future participant crises and/or reduce the negative impact if a crisis does occur Participates in initial and ongoing trainings as necessary to maintain and enhance clinical and professional skills Maintains updated case records in program EMR. Maintains case records in accordance with program policies/procedures, VNS Health standards and regulatory requirements Participates and consults with team supervisor in case conferences, staff meetings, utilization review and discharge planning meetings to determine if client/member requires an alternate level of care or is appropriate for discharge Participates in 24/7 on-call coverage schedule and performs on-call duties, as required Acts as liaison with other community agencies Provides short term counseling (coping skills, trauma informed, decision making) and Risk Health Assessment/Safety Planning Collects and reports data, as required while adhering to productivity standards Leads and participates in “Network Meetings” with client, client/ member's personal support network and other team members using the Open Dialogue Model Qualifications Master's Degree in Social Work, Psychology, Mental Health Counseling, Family Therapy or related degree Minimum of two years of mental health work experience providing direct services to clients/members with Serious Mental Illness (SMI), developmental disabilities, substance use disorders and/or chronic medical conditions required Effective oral/written/interpersonal communication skills required Bilingual skills may be required as determined by operational needs License and current registration to practice as a Mental Health Counselor, Marriage and Family Therapist , Social Worker, Clinical Social Worker or related license in New York State Valid NYS ID or NYS driver's license may be required as determined by operational needs. Pay Range USD $63,800.00 - USD $79,800.00 /Yr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Provides a broad array of counseling/support services to individuals living with HIV/AIDS, and/or HIV negative, homeless and transgender persons, including persons with serious mental illness (SMI). Shares personal, practical experience, knowledge, and first hand insight to benefit program enrollees. Works under general supervision. What You Will Do Acts as ‘Health Navigator' and works with Members to develop and implement an individualized action plan. Consults with Member/patient and provides advocacy and guidance as they navigate the healthcare system. Educates clients about self-help techniques. Serves as a role model and mentor to clients. Provides peer health navigation services to help clients connect with community-based services and supports. Conducts outreach, follow-up and linkage navigation activities to connect Members/patients with primary health care, substance abuse treatment, preventative services and other social support services as necessary based on guidance from the clinical team. Accompanies clients that require ancillary or specialty medical care to their scheduled appointments, as needed. Advocates effective recovery based services on behalf of clients. Researches and provides linkages to resources within the community. Teaches coping skills. Supports and encourages clients to take a proactive role in their recovery process. Assists clients in clarifying rehabilitation and recovery goals. Assists in the development of community support systems and networks. Accompanies Member Services Representatives to Primary Care Sites and participates in member growth and retention initiatives. Documents significant efforts with clients in chart, and records detailed progress notes. Participates in case conferences, staff meetings and training programs. Assists clients with transition to alternate housing, when appropriate. Participates in special projects and performs other duties as assigned. Qualifications Licenses and Certifications: Valid drivers license may be required, as determined by operational/regional needs required Education: High School Diploma or the equivalent required NYC or NYS Peer Professional certificate or Provisional certificate preferred Behavioral Health Only: ◦ Completes Need Adapted Treatment Model training within nine months of employment as directed by DOH required Work Experience: Minimum of one year experience in a health care or human services setting required Experience working with persons diagnosed with HIV or AIDS, homeless persons, or Transgender individuals Experience with the mental health system and willingness to share personal and practical experience and knowledge appropriately and respectfully Effective communication skills and ability to work independently required Pay Range USD $17.49 - USD $21.80 /Hr. About Us VNS Health is one of the nation's largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us - we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 “neighbors” who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.

Are you driven, self-motivated, and eager to jumpstart your career in the financial services industry? We're seeking passionate individuals to join our Accelerator Program, a dynamic trainee experience designed to set you up for long-term success. As a Financial Representative Trainee, you'll embark on a comprehensive program that equips you with the skills and competencies necessary to excel in selling Individual Insurance products and building a sustainable, holistic financial practice. Through a combination of self-study, hands-on projects, and experienced mentorship, you'll receive the training and support you need to run your own business and build a rewarding career. WHAT WE CAN OFFER YOU: Step into a career with earnings from $36,000-$75,000 in your first year, plus uncapped incentives once you complete training - where your effort determines your earnings! $1000 bonus after successful completion of trainee period and promotion to a Financial Representative. An education-based Accelerator Program designed to successfully transition you to an independent Financial Advisor. 401(k) plan with a 2% company contribution and 6% company match. Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details. Applicants for this position must not now, nor at any point in the future, require sponsorship for employment. WHAT YOU'LL DO: You'll participate in a comprehensive program to develop the skills required to provide holistic financial advice to clients. You will actively contribute to classroom discussion, participate in goal setting sessions and progress evaluation meetings. You'll gain valuable direct sales experience in marketing Individual Insurance products to clients and pass a sales process competency test. You'll cultivate and sustain prospecting skills such as research, targeting, networking, communication and more through use of personal networks, community events, and social media. You'll acquire an in-depth understanding of our product offerings, demonstrating expertise in their features and benefits. You'll oversee completion of content, proposals and paperwork flow throughout the field and Home Office, ensuring a seamless application and underwriting process. WHAT YOU'LL BRING: Successfully meet all trainee program requirements, gaining the skills and knowledge needed to excel. Obtain the required insurance licenses prior to starting the job, with up to two attempts allowed for the Life and Health exam. Pass the CRD/FINRA background check at hire and ongoing, with securities licensing required within 24 months of entry into the program. Be highly self-motivated and results-oriented, working both independently and as part of a team. Be able to travel up to 50% of the time, hold and maintain a valid U.S. driver's license, and have access to reliable transportation for meetings and appointments. You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do. PREFERRED: Knowledge of the Insurance/Financial Services industry, products and marketing practices. Bachelor's degree or equivalent preferred but not required. We value diverse experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply! After applying, for inquiries about your application or the hiring process please email our Talent Acquisition area at *************************. Fair Chance Notices

Vice President - General Liability, Territory Lead Golden Bear Insurance Company (Hybrid) About the Company Golden Bear Insurance Company is a leading provider of Excess & Surplus (E&S) insurance solutions, specializing in complex, high-risk commercial accounts. Our dedicated team of underwriting professionals delivers customized coverage solutions across a broad range of industries. We pride ourselves on our entrepreneurial spirit, expertise, and commitment to service excellence. About the Role We are seeking an experienced underwriting manager to oversee primary casualty underwriting operations for our Western Territory. This leadership role will focus on managing a team of underwriters, driving profitability, and expanding our book of business in the region. The ideal candidate will have a strong background in E&S primary casualty underwriting, extensive broker relationships, and a proven ability to lead high-performing teams. Responsibilities Underwriting Leadership: Oversee and manage a team of primary casualty underwriters, ensuring adherence to underwriting guidelines and profitability objectives. Portfolio Management: Develop and execute underwriting strategies to grow and maintain a profitable book of business in the Western Territory. Broker Relationships: Cultivate and strengthen relationships with wholesale brokers, fostering long-term partnerships and driving new business opportunities. Risk Assessment: Evaluate complex risks, set pricing strategies, and ensure appropriate risk selection in accordance with company guidelines. Team Development: Mentor and train underwriters, fostering a collaborative and results-driven culture. Market Intelligence: Monitor market trends, competitor activities, and regulatory developments to identify new opportunities and emerging risks. Operational Excellence: Work closely with senior leadership to optimize underwriting processes, improve efficiency, and enhance service standards. Qualifications Experience: Minimum 7+ years of E&S commercial casualty underwriting experience, with at least 3 years in a management role. Industry Knowledge: Strong expertise in general liability, products liability, and other primary casualty coverages for high-hazard risks. Broker Relationships: Established network of wholesale brokers. Leadership Skills: Demonstrated experience managing, coaching, and developing underwriting teams. Analytical & Decision-Making: Strong risk assessment, pricing, and negotiation skills. Strategic Thinking: Ability to develop and execute business plans to achieve growth and profitability goals. Education: Bachelor's degree in business, finance, insurance, or a related field; CPCU, CIC, or other industry designations are a plus. Pay range and compensation package Competitive compensation package with performance-based incentives. Comprehensive benefits, including health, dental, and vision insurance. 401(k) with company match. Professional development opportunities. Collaborative and entrepreneurial company culture. Equal Opportunity Statement Golden Bear Insurance Company is an equal opportunity employer and welcomes candidates from diverse backgrounds.

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers' expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That's why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Join a team where your expertise truly matters!Our Casualty Claims department is seeking a highly motivated and experienced Claims Supervisor (Bodily Injury). As a key leader within our Casualty organization, you will be responsible for empowering a team that handles attorney-represented automotive liability claims. Your team will manage: complex investigations coverage determinations liability assessments bodily injury claim resolutions-through both settlement and litigation. This role requires advanced knowledge of litigation processes and the ability to strategically support litigated and attorney-represented claims. If you're passionate about developing talent, driving results, and making an impact in the automotive liability space, we'd love to hear from you.Success in this role is built on the foundation of GEICO's core leadership behaviors: Ownership: You take responsibility for outcomes in all scenarios. Adaptability: You navigate dynamic environments with creativity and resilience. Leading People: You empower individuals and teams to achieve their best. Collaboration: You build and strengthen partnerships across organizational lines. Driving Value: You use data-driven insights to align actions with strategic goals. What You'll Do: Lead, mentor, and inspire a team of associates to deliver exceptional customer service while building trust. Leverage your property and casualty insurance expertise to guide team members in resolving complex customer inquiries and claims. Provide authority on evaluations that exceed your adjusters personal, assigned authority and work with others on claims that exceed your authority Personalize your leadership approach to develop team members' skills, fostering their growth and ensuring they consistently exceed customer expectations. Monitor and evaluate team performance using key performance indicators (KPIs) to enhance efficiency, customer satisfaction, and retention. Hold your team accountable for achieving results, maintaining compliance with insurance regulations, and delivering outstanding service. Address escalated customer concerns with professionalism and empathy, modeling GEICO's dedication to service excellence. Collaborate with leadership and cross-functional teams to identify and implement process improvements. Serve as a resource for team members on insurance-related questions providing mentorship and training to build their industry knowledge. What We're Looking For: Minimum of 2 years of leadership experience in Bodily Injury claims, including direct oversight of litigated cases. Active Adjuster license (required) Expertise in Casualty claims, including knowledge of industry regulations and best practices Strong ability to assess needs and guide associates in negotiating claim settlements as needed Experienced in the use of various claims tools with ability to assist associates Strong adherence to compliance and regulatory requirements Proven ability to motivate, inspire, and develop high-performing teams in a customer-centric environment Strong results orientation, with a history of meeting or exceeding performance goals Excellent interpersonal and communication skills, with the ability to adapt leadership styles to diverse individuals and situations Ability to analyze data and metrics to inform decision-making and improve customer outcomes Collaborative mindset with a commitment to fostering a culture of inclusivity and excellence Why Join GEICO? Meaningful Impact: Make a real difference by resolving issues and enhancing customer satisfaction. Inclusive Culture: Join a company that values diversity, collaboration, and innovation. Workplace Flexibility: This is a M-F, 8:00am - 4:30pm position offering a Hybrid work model based in Richardson, TX. GEICO reserves the right to adjust in-office requirements as needed to support the needs of the business unit. Professional Growth: Access GEICO's industry-leading training programs and development opportunities: Licensing and continuing education at no cost to you. Leadership development programs and hundreds of eLearning courses to enhance your skills. Increased Earnings Potential: Pay Transparency: The starting salary for this position is between $97,735 annually and $151,700 annually. Incentives and Recognition: Corporate wide bonus programs are in place to reward top performers. Beware of scams! As a recruiter, I will only contact you through ************ email address and will never ask you for financial information during the hiring process. If you think you are being scammed or suspect suspicious activity during the hiring process, please contact us at ...@geico.com. keywords: litigation, auto liability, liability claims#geico300#LI-AL2 At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: At GEICO, we help our customers through life's twists and turns. Our mission is to protect people when they need it most and we're constantly evolving to stay ahead of their needs. We're an iconic brand that thrives on innovation, exceeding our customers' expectations and enabling our collective success. From day one, you'll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people's lives. Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career - and your potential - in mind. You'll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels. Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose. As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers. Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future. Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family's overall well-being. Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance. Access to additional benefits like mental healthcare as well as fertility and adoption assistance. Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.

Oscar is working with a highly successful web development agency that is looking for an experienced Web Design & Technology Manager to join their team. We're seeking a seasoned digital professional who understands the web inside and out, works well with people, and knows their way around Shopify. You'll manage client relationships, keep projects on track, jump into Liquid or CSS when needed, and help ensure everything we deliver feels thoughtful, polished, and well-built. If you're organized, people-savvy, and comfortable moving between strategic thinking and hands-on work, you'll thrive here. Key Responsibilities: Oversee day-to-day progress on web projects. Understand how Shopify works - new builds, theme updates, features, and customizations. Have foundational knowledge of cookies, WCAG, CSS, GitHub, Liquid, and ideally some frontend frameworks. Communicate directly with clients. Manage timelines and ensure details don't fall through the cracks. Collaborate closely with owners, designers, developers, and clients. Flag issues early and contribute to solutions. Jump into front-end code as needed - Liquid, HTML, CSS, JavaScript. Set up and troubleshoot Shopify themes, settings, apps, and metafields. Collaborate with developers to keep builds clean, tidy, and maintainable. Qualifications: Strong Shopify knowledge - Liquid, themes, apps, and platform nuance. 3-6 years of web experience (design, development, project management - any mix works). Solid front-end skills and an understanding of what makes a great website. Comfort with custom CMS platforms. Confidence communicating directly with clients using clear, jargon-free language. A strong sense of UX and how real people use the web. Organized yet easygoing - efficient without the over-engineered process. A solutions-first mindset and willingness to jump in. A creative approach paired with analytical thinking. Nice-to-Haves: Familiarity with WCAG accessibility standards. Strong front-end coding skills. Experience with Figma and Adobe tools. Basic SEO knowledge and an eye for performance. GitHub experience. Light back-end understanding. Recap: Location: Manhattan, NYC (Hybrid) Type: Full time Permanent Rate: $115k - $125k annual salary dependent on relevant experience If you think you're a good fit for the role, we'd love to hear from you!

Our client, a computer service organization, is seeking an IT Systems Technician to join their team! Overview and Responsibilities The IT Systems Technician will report directly to the Service Delivery Manager. Key responsibilities include: Entering time and expense data into the Professional Services Automation (PSA) system Recording all work-related tasks and schedules in the PSA system Completing regular training on internal and client network line-of-business systems Setting up and configuring client equipment, such as workstations, network switches, wireless devices, and firewalls Managing client inventory and maintaining up-to-date documentation in the PSA and related systems Assisting with data entry, export, and reporting via the PSA and documentation systems Maintaining high standards of written and verbal communication, appropriate for a client-focused organization Participating in an on-call rotation, with hours from 5 PM to 10 PM ET on weekdays, and 9 AM to 9 PM ET on weekends Qualifications and Education Preferences • Associate of Applied Science program in Information Technology, Computer Information Systems, Computer Science or equivalent from an accredited institution or equivalent technology industry experience • CompTIA A+ or MCSA certification preferred • Two years relevant work experience The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Oscar is working with a key client based out of New York City! They are looking for a Technology Business Manager to join their team. As the Technology Business Manager, you will be expected to: Define and review regularly with stakeholders from business, IT and Finance the list of use cases for technology business management for chargeback, service pricing, IT Total Cost of Ownership, benchmarking, etc. Gather reports requirements from stakeholders in business, IT and Finance Translate use cases and report requirements into a working set of operational and financial models, metrics, dashboards, and management reports Identify and document all data sources, systems of records supporting the collection of data for analytics from systems of record and interpret data into information and share across multiple audiences Implement operational and financial models, metrics, dashboards, and management reports in Apptio Operationalize data collection and reporting monthly by loading, validating, and reviewing reports on a timely basis with business, IT and Finance stakeholders Provide analytics for ad hoc IT strategic initiatives (sourcing strategy, cloud computing strategy, migration projects, application rationalization, etc) Preferred Skills/Experience: Bachelors-level degree in Finance and Accounting or a related field 3+ years experience in IT Finance or a TBM-related role Strong working knowledge and hands-on experience with IBM Apptio. Strong skills in MS Excel and PowerBI. Experience in Technology Accounting, GAAP accounting, strategy advisory, FinOps, IT management consulting or IT Data Analytics Ability to work with minimal supervision efficiently and effectively with multiple levels of management and staff across the organization, particularly within the Technology and Finance organizations Knowledge of IT services and financial management processes and best practices such as budgeting, cost allocations for chargeback, benchmarking, service costing and service pricing. Recap: Location: New York City, NY (Hybrid) Type: Long term Contract to Hire W2 Rate: $68/hr - $78/hr dependent on relevant experience If you think you're a good fit for the role, we'd love to hear from you!

Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.

This role is a fantastic opportunity to gain global exposure working for a top international law firm and to learn the unique approach that a truly global organization brings to Information Technology. Key Relationships The Service Desk is the first point of contact for both internal staff and external clients; it is essential for the Analyst to deliver a high level of service to both groups. Works closely with Support Team Managers to deliver an efficient and effective service. Collaborates with other IT Service Management teams to ensure seamless support, service, and security. Context The Analyst is primarily responsible for resolving customer issues raised via phone or email. This role involves being a reliable point of contact for users, escalating issues when necessary, and maintaining strong customer relationships. The IT function is crucial to the firm's daily success, and this role plays an essential part in that model. Role and Responsibilities Act as a single point of contact for users via phone, email, or self-service portal for IT issues and queries. Take responsibility for incident resolution, ensuring as many as possible are resolved at first line. Maintain effective working knowledge across all IT support areas to maximize first-call resolution. Log, assign, track, and respond to incidents and requests in line with agreed standards and procedures. Provide timely updates to customers and escalate appropriately when required. Ensure accurate records are maintained in the IT Service Management System. Deliver a “white glove” level of service to users. Escalate incidents and requests to management or second/third-line teams when necessary, ensuring users are updated throughout the process. Build and maintain strong customer relationships. Promote awareness and compliance with Information Security policies and complete required annual training. Team This position reports directly to the Service Desk Manager and works closely with other members of the regional and global IT teams. Key Requirements Minimum of 3 years' experience in a Service Desk role, including support calls and working with a ticketing system (law firm experience preferred but not required). Knowledge of iManage Work, Windows 10, and Apple iOS. Strong knowledge of Microsoft technologies (Office 365, Teams, OneDrive, etc.). Experience with Remote Support tools (SCCM, TeamViewer) and Active Directory. Ability to work well under pressure. Excellent communication skills. Flexible, customer-focused approach to service delivery. Strong team player, willing to share knowledge with others. Ability to work independently when needed.

(Must live within the Lubbock or Amarillo, TX areas to interview) Are you a leader who has the following traits? Competitive Business-Minded Coachable Communicative Self-disciplined Authentic If the answer is yes, consider becoming an insurance agent to drive positive impact in the lives of families every day. At New York Life, you're in control of your career journey. Backed by a Fortune 100 company that is a leader in the financial services industry, New York Life will invest in you from the start, training you in valuable skills such as marketing, customer relationship management (CRM), and communication, and providing you with a development team and sales support to guide your success. What we're looking for... We're looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses. This is not just a sales job-it's a career with purpose and opportunity. You'll provide peace of mind to clients while helping them navigate challenges that many of them find complex and confusing, such as preparing for retirement and saving for college. As an insurance agent, you will have the opportunity to see the positive impact of your work for years to come. You will grow personally and professionally along with clients. Compensation: $60,000 average earnings - $117,300 yearly Responsibilities: (Must live within the Lubbock or Amarillo, TX areas to interview) What we're looking for... We're looking for people who want to make a lasting impact on the financial well-being of individuals, families, and small businesses. This is not just a sales job-it's a career with purpose and opportunity. You'll provide peace of mind to clients while helping them navigate challenges that many of them find complex and confusing, such as preparing for retirement and saving for college. As an insurance agent, you will have the opportunity to see the positive impact of your work for years to come. You will grow personally and professionally along with clients. What we offer... Training and development We'll equip and train you with a multifaceted approach that includes an industry-leading learning platform, personalized coaching from dedicated training professionals, and the ability to obtain industry professional designations. We are so committed to training that we'll subsidize it in your first two full-time contract years, providing you with additional funds, if you qualify, to help keep you on your feet while you complete our training program and grow your career. You'll also be eligible to get rewarded and acknowledged with sales incentives and professional-development trips for our top-performing insurance agents. Digital tools Beyond this training and support, New York Life will equip you with the tools you need to succeed day-to-day, including experts on hand to answer your questions and a suite of digital sales, prospecting, and marketing tools that will help you attract and retain clients with web, social, and email content. Products and solutions Together with its subsidiaries, New York Life provides a range of products, including life insurance, annuities, long-term care insurance, disability income insurance, and investment products such as mutual funds1 through our broker-dealer arm, NYLIFE Securities LLC (member of FINRA and SIPC), a Licensed Insurance Agency, ensuring that the solutions you develop with clients can help them and their families achieve their financial goals. You'll also be able to specialize and gain expertise in different areas, such as by becoming a financial advisor with Eagle Strategies LLC, our investment advisory division, to offer wealth management and advisory services,2 estate planning strategies, and business solutions. Human guidance When you join New York Life, you're joining a strong team with peer-to-peer support options like study groups, mentorship, and other opportunities to engage with your fellow insurance agents. Qualifications: (Must live within the Lubbock or Amarillo TX areas to interview) Are you a leader who has the following traits? Competitive Business-Minded Coachable Communicative Self-disciplined Authentic If the answer is yes, consider becoming an insurance agent to drive positive impact in the lives of families every day. At New York Life, you're in control of your career journey. Backed by a Fortune 100 company that is a leader in the financial services industry, New York Life will invest in you from the start, training you in valuable skills such as marketing, customer relationship management (CRM), and communication, and providing you with a development team and sales support to guide your success. How we will compensate you You have the power to determine your own income with our commission-based compensation.3 In 2023, the average income of our agents under the N8 and N9 Agents' Contract who met annual minimum sales production requirements was $117,359.4. Individual agent performance will determine your income. Benefits for full-time agents include medical, dental, vision, life, and disability insurance, as well as a 401(k) and pension.5 For more information about commission-based income and benefits for financial professionals, please follow this link ************************************************************ income-and-benefits About Company New York Life is a Fortune 100 company with a long history of doing good. We have been in business for over 175 years, helping generations of Americans protect their families and attain their financial goals. As a mutual company, we are accountable only to our policyholders, not to Wall Street or outside investors. We are focused on long-term success for clients. To prepare for the future, we are constantly innovating and looking ahead to find more ways to increase value for clients. *********************************************************** ************************************************************career-paths Awards & Accolades A full list of our awards is available here: *************************************************************** #WHGEN2 Compensation details: 60000-117300 Yearly Salary PIdf445f6922c8-37***********6

The Company Our client is a rapidly scaling SaaS provider operating at the forefront of cloud technology and AI infrastructure. Their platform supports enterprise customers with high availability, secure data environments, and seamless performance. As the business grows, they're making substantial investments in IT operations and infrastructure resilience. The Opportunity We are partnering with the organization to identify an IT Manager who will lead infrastructure operations, strengthen end-user support, and drive strategic upgrades across a modern, cloud-forward environment. This role combines hands-on leadership with the autonomy to shape a high-performing technology function. You will directly influence reliability, security, and scalability as the company continues its expansion. Key Responsibilities Oversee IT infrastructure operations across Windows, Mac, M365, identity, and networking technologies Lead internal and contract support resources, managing ticketing, escalations, and onboarding processes Enhance endpoint security and device lifecycle management programs Coordinate with Security Engineering to optimize controls, compliance, and incident response readiness Introduce automation opportunities that improve uptime, efficiency, and user experience Own vendor and MSP relationships to ensure SLA performance and cost alignment Execute on infrastructure modernization initiatives supporting cloud growth and emerging AI workloads Track and report operational metrics tied to system performance and service delivery What We're Looking For 4-8 years in IT Infrastructure/Operations with leadership responsibilities Technical strengths across: Microsoft 365 / Azure AD Networking platforms such as Cisco, Meraki, or Palo Alto Endpoint tools like Intune or JAMF Virtualization and cloud platforms (VMware, AWS/Azure) Experience guiding or mentoring junior technologists or project contributors Strong communication and collaboration skills with stakeholders at all levels A proactive approach to innovation and continuous improvement Why This Role Stands Out Lead and grow a team during a high-growth business cycle Drive IT strategy and modernization during critical scaling Significant visibility with leadership and product stakeholders Opportunity to build long-term ownership of corporate infrastructure The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

We are seeking a highly skilled and motivated Software Engineer to join our growing technology team. The role is responsible for designing and coding enhancements, features, and fixes for existing applications, as well as building new applications, including initiatives involving Generative AI and agentic solutions. The engineer will provide expert-level support, contribute to system strategy and planning, and collaborate with internal teams, stakeholders, and external vendors to deliver technology solutions. Responsibilities Develop, integrate, and support custom and vendor technology solutions for business processes. Collaborate with business analysts, support, and infrastructure teams to implement end-to-end solutions. Create and maintain detailed functional and technical user stories. Design, develop, train, and support Generative AI solutions. Maintain documentation, conduct knowledge transfer sessions, and participate in peer review of designs. Experience Level 5+ years of IT development experience, including design, implementation, testing, and documentation of modern web applications (Python, React/Angular, JavaScript, .NET, cloud platforms). Experience building RESTful APIs and backend integrations. Exposure to Generative AI applications, agentic solutions, and LLM frameworks is a plus. Solid RDBMS and SQL knowledge; familiarity with data warehousing tools is preferred. Experience with DevOps and CI/CD pipelines (Azure DevOps, GitHub, Jenkins, Maven, Kubernetes). Knowledge of secure development practices and API security. Experience in Agile/Scrum development methodologies. Strong analytical, problem-solving, and system design skills. Willingness to participate in on-call rotations and after-hours support. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

As the Vice President of Technology, you will serve as the driving force behind our organization's digital evolution. In this role, you'll shape the systems, strategy, and future-ready technology vision that support our operations and elevate the experience of every customer we serve. This is an influential leadership position where you'll have the opportunity to assess challenges quickly, introduce forward-thinking solutions, and guide a team with clarity and confidence. You'll be joining a collaborative, high-energy environment where innovation moves fast and every team member's contribution matters. The ideal leader brings momentum, ownership, and a hands-on approach that motivates others to excel. Key Responsibilities Develop and oversee the long-term strategy, architecture, and performance of all core technology systems-including business applications, ERP platforms, data environments, and IT infrastructure-to ensure reliability, scalability, and operational excellence. Evaluate emerging technologies and integrate solutions such as AI, automation, and connected-device concepts to drive meaningful advancements across product lines and internal processes. Create and maintain standards for data architecture, systems integrations, and business intelligence tools to ensure accurate, accessible information that supports decision-making at every level of the organization. Strengthen cybersecurity, risk management practices, and continuity planning through structured assessments, proactive monitoring, and consistent improvement of company-wide protections. Direct priority-setting, timeline management, and budgeting for major technology initiatives, acting as the central point of communication and alignment for internal teams and external partners. Build and guide an effective IT organization, establishing the right structure, skill sets, and development pathways to support current operations and future growth. Manage vendor relationships and negotiate technology contracts to secure high-quality solutions while optimizing cost and service efficiency. Champion a culture focused on service excellence, ensuring that technology enhances both the employee and customer experience throughout the business. Acumatica experience is essential for this role. Oscar Associates Limited (US) is acting as an Employment Agency in relation to this vacancy.

DETAILS Claims Assistant - Property & Casualty Department: Property & Casualty Reports To: Director of Account Management FLSA Status: Non-Exempt Job Grade: 6 ATHENS ADMINISTRATORS Explore the Athens Administrators difference: We have been dynamic, innovative leaders in claims administration since our founding in 1976. We foster an environment where employees not only thrive but consistently recognize Athens as a “Best Place to Work.” Immerse yourself in our engaging, supportive, and inclusive culture, offering opportunities for continuous professional growth. Join our nationwide family-owned company in Workers' Compensation, Property & Casualty, Program Business, and Managed Care. Embrace a change and come make an impact with the Athens Administrators family today! POSITION SUMMARY Athens Administrators has an immediate need for a full-time Claims Assistant to support our Property & Casualty department. This position requires living in California in order to attend file reviews and meetings. Employees who live less than 26 miles from the Concord or Orange offices are required to work once a week in the office. The remaining days can be worked remotely if technical requirements are met, and the employee resides in California. Athens Program Insurance Services is the centerpiece of P&C claims administration in the specialty programs marketplace. We are totally unique in that we focus only on commercial business specialization across multiple coverage lines. Athens offices are open for business Monday-Friday from 7:30 a.m. to 5:30 p.m. local time. The schedule for this position is Monday through Friday at 37.5 hours per week. The Claims Assistant will manage third party deductible recovery processes, general office duties and provide support to Claim Examiners and Supervisor, ensuring timely processing of claims. PRIMARY RESPONSIBILITIES Our new hire should have the skills, ability, and judgment to perform the following essential job duties and responsibilities with or without reasonable accommodation. Additional duties may be assigned: Obtain coverage documents for new claims, research and enter policy information from available information and on-line web sites Serve a backup role to outsource vendor (RP) when needed. Serve as a backup to Oversight Leader, when necessary. Develop in-depth knowledge of carrier policy issuance systems and determination of policy deductible levels. Process initial deductible notification letters at the time losses are set up by RP. Issue 60- & 90-day notice collection letters to policyholders. Develop excel tracking logs to maintain properly recorded notifications and timely follow up. Set and track daily diary in Outlook or in CLAIMSXPRESS to strictly adhere to collection deadlines. Interact with agents and Athens Supervisors if reimbursement is not issued timely and underwriting or agency intervention is necessary. Provide general office support by answering phones to service customers and clients. Document file activity in claim notes Update information in claims system, i.e. address changes, etc. Work collaboratively with Claims Assistants, Examiners, and Supervisor Special projects as assigned by Supervisor ESSENTIAL POSITION REQUIREMENTS The requirements listed below are representative of the knowledge, skill, and/or ability required. While it does not encompass all job requirements, it is meant to give you a solid understanding of expectations. High School Diploma or equivalent (GED) required for all positions AA/AS or BA/BS preferred but not required Minimum 2 years auto or general liability claims experience Minimum of one year customer service-related experience Multi Line Property & Casualty claims experience preferred Well-developed verbal and written communication skills with strong attention to detail Excellent organizational skills and ability to multi-task Ability to type quickly, accurately and for prolonged periods Proficient in Microsoft Office Suite Ability to learn additional computer programs Reasoning ability, including problem-solving and analytical skills, i.e., proven ability to research and analyze facts, identify issues, and make appropriate recommendations and solutions for resolution Ability to be trustworthy, dependable, and team-oriented for fellow employees and the organization Seeks to include innovative strategies and methods to provide a high level of commitment to service and results Ability to be demonstrate care and concern for fellow team members and clients in a professional and friendly manner Acts with integrity in difficult or challenging situations and is a trustworthy, dependable contributor Athens' operations involve handling confidential, proprietary, and highly sensitive information, such as health records, client financials, and other personal data. Therefore, maintaining honesty and integrity is essential for all roles within the company. Must be able to reliably commute to meetings and events as required by this position APPLY WITH US We look forward to learning about YOU! If you believe in our core values of honesty and integrity, a commitment to service and results, and a caring family culture, we invite you to apply with us. Please submit your resume and application directly through our website at *********************************************** Feel free to include a cover letter if you'd like to share any other details. All applications received are reviewed by our in-house Corporate Recruitment team. The Company will consider qualified applicants with arrest or conviction records in accordance with the Los Angeles Fair Chance Ordinance for Employers and the California Fair Chance Act. Applicants can learn more about the Los Angeles County Fair Chance Act, including their rights, by clicking on the following link: ************************************************************************************************* This description portrays in general terms the type and levels of work performed and is not intended to be all-inclusive or represent specific duties of any one incumbent. The knowledge, skills, and abilities may be acquired through a combination of formal schooling, self-education, prior experience, or on-the-job training. Athens Administrators is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability, or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development. THANK YOU! We look forward to reviewing your information. We understand that applying for jobs may not be the most enjoyable task, so we genuinely appreciate the time you've dedicated. Don't forget to check out our website at ******************* as well as our LinkedIn, Glassdoor, and Facebook pages! Athens Administrators is dedicated to fair and equitable compensation for our employees that is both competitive and reflective of the market. The estimated rate of pay can vary depending on skills, knowledge, abilities, location, labor market trends, experience, education including applicable licenses & certifications, etc. Our ranges may be modified at any time. In addition, eligible employees may be considered annually for discretionary salary adjustments and/or incentive payments. We offer a variety of benefit plans including Medical, Vision, Dental, Life and AD&D, Long Term Care, Critical Care, Accidental, Hospital Indemnity, HSA & FSA options, 401k (and Roth), Company-Paid STD & LTD and more! Further information about our comprehensive benefits package may be found on our website at https://*******************/careers/why-work-here

Aflac is looking for a Strategic Benefits Consultant to help businesses strengthen their employee benefits strategy. This consultative role is perfect for professionals in sales, HR, or consulting who want to partner with a nationally recognized brand while building their own book of business. Advantages of working with us: - Monday-Friday business hours - enjoy true work-life balance - Unlimited earning potential with commissions, bonuses, renewals, and stock - Represent a Fortune 500 company trusted by businesses nationwide - Award-winning training, tools, and mentorship - First 3-month bonus incentives available* - Offer value-added services (telehealth, healthcare navigation, financial wellness tools)** Responsibilities & requirements: - Advise employers on benefits, needs and customized solutions - Conduct consultations, product demos, and enrollments virtually or in person - Build long-term relationships and provide excellent post-enrollment service - Collaborate with teams for training, development, and support - Strong consultative, communication, and relationship-building skills - Background in B2B sales, HR, or client-facing consulting preferred, but not required - Must be 18+ and authorized to work in the U.S. - Entrepreneurial mindset and self-starter mentality About Aflac: At Aflac, we work directly with employers to deliver voluntary benefits to their employees while helping to solve issues small businesses face. Our Strategic Benefits Consultant, also known as Benefits Advisors, can play a vital role in helping people when they need it most - when they're injured or ill - by providing financial protection and peace of mind so they can focus on recovery, not bills. *This is not a salaried position, Aflac Benefits Advisors earn commissions, bonuses, residual income, and stock. **Aflac's affiliation with the Value-Added Service providers is limited only to a marketing alliance, and Aflac and the Value-Added Service providers are not under any sort of mutual ownership, joint venture, or are otherwise related. Aflac makes no representations or warranties regarding the Value-Added Service providers, and does not own or administer any of the products or services provided by the Value-Added Service providers. Each Value-Added Service provider offers its products and services subject to its own terms, limitations and exclusions. Services, Terms and conditions are subject to change and may be withdrawn at any time. The value-added services may not be available in all states, and benefits/services may vary by state. Aflac Benefits Advisors are independent contractors and are not employees of Aflac. Aflac family of insurers includes American Family Life Assurance of Columbus and American Family Life Assurance Company of New York. Aflac WWHQ | 1932 Wynnton Road | Columbus, GA 31999 Z2500303 EXP 5/26

Lucent Health combines top-tier claims management with a compassionate, human-focused, data-driven care management solution. This approach helps self-insured employers provide care management that enables health plan participants to make smarter, cost-saving healthcare decisions. Continuous data analytics offer ongoing insights, ensuring participants receive the right care, at the right cost, at the right time. Join us as we build a company that aims to be a better health benefits partner for self-insured employers. Company Culture We believe that the success of Lucent Health relies on having employees who are honest, ethical and hardworking. These values are the foundation of Lucent Health. Honest Transparent Communication: be open and clear in all interactions without withholding crucial information Integrity: ensure accuracy in reporting, work outputs and any tasks assigned Truthfulness: provide honest feedback and report any issues or challenges as they arise Trustworthiness: build and maintain trust by consistently demonstrating reliable behavior Ethical Fair Decision Making: ensure all actions and decisions respect company policies and values Accountability: own up to mistakes and take responsibility for rectifying them Respect: treat colleagues, clients and partners with fairness and dignity Confidentiality: safeguard sensitive information and avoid conflicts of interest Hardworking Consistency: meet or exceed deadlines, maintaining high productivity levels Proactiveness: take initiative to tackle challenges without waiting to be asked Willingness: voluntarily offer to assist in additional projects or tasks when needed Adaptability: work efficiently under pressure or in changing environments Summary: Government Claims Processor/Examiners are a key part of the department's successful operation. Processor/Examiners are in daily contact with team members, clients and providers. This position reports to the Supervisor, Government Operations. A cheerful, competent and compassionate attitude will directly impact the productivity of the team. Attendance can also directly impact the satisfaction level of our clients and retention of our accounts. Responsibilities: Process claims accurately, efficiently and within production requirements Exhibit an attention to detail and a strong work ethic Ability to access research tools for accurate claims entry Be organized and able to manage time and resources efficiently and effectively Thorough knowledge of coding structures (CPT, HCPCS, Rev codes, ICD 9/10 etc) Ability to perform arithmetic calculations Knowledgeable of COB Familiarity with benefits and benefit calculations Ability to handle many types of claims pricing (Network, Medicare, UCR etc) Performs duties in a HIPAA compliant manner Participate as a Team Member to ensure the smooth operation of the entire department Maintain guidelines and notes with detail to enable accurate claims examination Maintain production goals regarding the number of claims entered and accuracy percentages. Qualifications: Proficient in the use of desktop computer software. Excellent communication via written, telephonic and personal Ability to manage and follow through consistently and accurately Attention to detail Completion of all responsibilities in a timely manner Highly organized work habits Equal Employment Opportunity Policy Statement Lucent Health is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, color, creed, religion, alienage or national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity, gender expression, transgender status, sexual orientation, marital status, military service and veteran status.

Mid-Level IT Engineer Experience: 4+ years Salary: $180,000-$250,000 all-in (flexible) About the Role: A growing finance firm is seeking a versatile Mid-Level IT Engineer to join their small, fast-paced technology team. This “jack-of-all-trades” role combines user support, desktop engineering, and IT infrastructure projects. The engineer will work closely with the internal application development team and may occasionally support infrastructure needs on the application side. Responsibilities: Provide end-to-end user support for VIPs, including troubleshooting, application support, and onboarding/offboarding. Manage and maintain desktop environments using Intune, Autopilot, and related tools. Plan, implement, and support IT infrastructure projects, including cloud and on-premises systems. Handle all phases of technology projects: scoping, buy vs. build analysis, vendor research, POCs, vendor onboarding, implementation, deployment, and user training. Collaborate closely with cross-functional teams to ensure technology solutions meet business needs. Maintain documentation, dashboards, and reporting related to IT operations and projects. Qualifications: 5+ years of experience in IT support, desktop engineering, or IT infrastructure projects. Experience in fast-paced finance environments such as hedge funds or private equity preferred. Comfortable interacting with executives and VIPs, with strong communication skills. Proven ability to manage multiple projects with minimal guidance. Technical Skills / Tools: Azure / Office365 Intune / Autopilot Netskope / Zscaler Egnyte, iManage, or other SaaS DMS Azure DevOps / Terraform Cisco / Palo Alto networking equipment Perks & Benefits: Flexible salary structure within $180-$250k all-in. Commuting fees covered. Free breakfast and lunch onsite. Hybrid flexibility: onsite 5 days/week with summer remote options. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment.

Develop and maintain trust-based consulting partnerships with external clients that deliver quantifiable risk improvement. On a day-to-day basis work with risk managers, safety directors and/or financial buyers to implement loss control service plans and objectives that have a positive impact on total cost of risk. Work in a loss control and safety consulting capacity to lead and support incident and accident prevention and regulatory compliance efforts in the areas of workers' compensation, general liability, property conservation, and fleet. Communicate with internal account teams on loss control efforts and take ownership for loss control responsibilities. Execute on existing service plans for current clients and take the lead on service for select new clients. Primary target industries for this position: * Faith-based organizations. * Real estate with a focus on multifamily & residential. * Occasional light manufacturing, transportation, food service and property. Position responsibilities * Work with Risk/Safety Managers to identify, plan, develop and implement safety programs designed and accident and claim prevention strategies and tactics to reduce their overall cost of risk. * Develop, implement, and monitor loss control service plans. * Leverage analytical tools and loss data to identify client loss trends and effective remedial measures. * Support client prospecting, sales, and renewal presentation efforts. * Partner with carrier counterparts on providing client service. * Function as client-advocate when dealing with carrier loss control recommendations and requirements. * Develop and provide safety training programs to clients as required. * Provide face to face and web-based client training for medium to large groups. * Function as a technical expert and provide client support regarding OSHA, fire safety, DOT, general liability, workers' compensation and related issues and questions. * Keep informed on current development of federal and state safety laws likely to affect clients. * Prepare written correspondence, analyses, reports, and memos as needed. * Accumulate required continuing education credits to maintain current certifications. * Make a positive contribution to customer satisfaction and constantly strive to improve service to customers. * Communicate in a positive manner to contribute to a cohesive, pleasant work environment. * Protect the confidentiality of information learned by performing the duties of the position. * Respond in a timely manner to the requests and needs of clients and Lockton associates. * Participate in and contribute to the growth and education of the Loss Control team. * Attend staff meetings, department meetings, education workshops, and social functions. * Perform other work-related duties as assigned. #LI-OE1