About Omni
Omni is a business intelligence and embedded analytics platform that helps customers improve self-service, accelerate AI adoption, and build customer-facing data products. Whether users prefer AI, spreadsheets, SQL, or point-and-click, Omni makes it easy for anyone to explore and act on data - all from the same platform. At the core of Omni's platform is a built-in semantic layer that ensures consistency, trust, and AI readiness.
Headquartered in San Francisco, Omni has office hubs in Santa Cruz, Philadelphia, Dublin, and Sydney, with team members around the world. The company has raised $97M in funding from leading investors including ICONIQ Growth, Theory Ventures, First Round Capital, Redpoint Ventures, Google Ventures, Snowflake Ventures, and Databricks Ventures.
The Role
As a Technical Account Manager, you'll serve as a dedicated, strategic technical advisor for Omni's largest and most complex enterprise customers, partnering closely with Professional Services, Product, and Support teams.
Your mission is to help top accounts achieve faster time-to-value, reduce inbound escalations, ensure long term success, and contribute reusable technical assets that scale with Omni's growth. You do this by partnering with Sales and Professional Services to design a scalable implementation plan, knowing and documenting the core use cases and nuances of your customers tech stack, and consistently working to ensure that all future technical recommendations are scalable as Omni platforms continue to evolve.
TAMs blend technical expertise with customer-facing skills. You'll help enterprises embed Omni into their workflows, optimize performance, and expand their use of our BI platforms. Your work will directly influence adoption, retention, and expansion at scale.
Responsibilities
Act as the primary technical advisor for our top enterprise customers.
Partner with Professional Services, Product, and Support teams to ensure customers achieve faster time-to-value and sustainable adoption.
Guide customers on best practices for architecture, integrations, embedding, and data modeling.
Proactively identify technical risks and create mitigation plans to reduce inbound escalations.
Lead technical enablement workshops, health checks, and design reviews for customers, and internally to increase the subject matter expertise on the team.
Help customers optimize query performance, dashboard usability, and user adoption.
Serve as the technical voice of the customer internally, influencing product roadmaps and support processes.
Build and maintain reusable implementation assets (templates, playbooks, technical documentation) that scale across Omni's customer base.
Partner with Sales and Customer Success Managers to surface cross-sell and upsell opportunities through technical insight.
Provide technical validation in expansion and renewal cycles.
Influence Net Dollar Retention (NDR) by demonstrating the scalable value of Omni.
What We're Looking For
5+ years in a technical customer-facing role (Customer Success Engineer, Technical Account Manager, Solutions Architect, or Data Consultant).
Deep knowledge of data & analytics technologies: SQL, semantic layers, data warehouses (Snowflake, BigQuery, Redshift), BI platforms, APIs, embedding strategies.
Strong architectural thinking: able to map complex data ecosystems to Omni's platform.
Excellent communicator-comfortable engaging both C-level execs and data engineers.
Consultative and proactive, with the ability to span multiple enterprise accounts.
Strong problem-solving and attention to detail.
Bonus Points
Experience driving adoption and expansion in a SaaS analytics/BI environment.
Familiarity with customer success frameworks and metrics (GRR, NDR, adoption KPIs).
Track record of influencing enterprise technology strategy.
Comfortable working with global teams and customers across time zones.
Compensation & Benefits
On Target Earnings (OTE): $145k-$208k, 70/30 salary-to-variable split.
Comprehensive health, dental, and vision coverage.
Equity in a fast-growing company.
Flexible, collaborative work environment.
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$145k-208k yearly 3d ago
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Strategic IT Portfolio Leader: Roadmaps & Investment
Dolby 4.9
San Francisco, CA jobs
A leading entertainment technology company in San Francisco is seeking an IT Portfolio Manager to spearhead technology strategy and investment alignment. This role demands a strategic thinker with a solid understanding of IT governance and the ability to influence senior stakeholders. Responsibilities include managing the IT initiative portfolio, ensuring alignment with business goals, and leading financial transparency discussions. Competitive salary and flexible work environment offered.
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$138k-178k yearly est. 1d ago
Technical Project Manager
Delta Electronics Americas 3.9
Fremont, CA jobs
Delta, founded in 1971, is a global leader in switching power supplies and thermal management products with a thriving portfolio of smart energy-saving systems and solutions in the fields of industrial automation, building automation, telecom power, data center infrastructure, EV charging, renewable energy, energy storage and display, to nurture the development of smart manufacturing and sustainable cities. As a world-class corporate citizen guided by its mission statement, “To provide innovative, clean and energy-efficient solutions for a better tomorrow,” Delta leverages its core competence in high-efficiency power electronics and its ESG-embedded business model to address key environmental issues, such as climate change. Delta serves customers through its sales offices, R&D centers and manufacturing facilities spread over close to 200 locations across five continents. Delta has 158 sales offices, 72 R&D centers and 48 manufacturing facilities worldwide.
Throughout its history, Delta has received various global awards and recognition for its business achievements, innovative technologies, and dedication to ESG. Since 2011, Delta has been listed on the DJSI World Index of Dow Jones Sustainability™ Indices for 11 consecutive years. In 2021, Delta was also recognized by CDP with leadership level ratings for its substantial contribution to climate change and water security issues and named Supplier Engagement Leader for its continuous development of a sustainable value chain.
Position Purpose:
The Project Manager is responsible for managing Delta's reference designs not only from hardware, but also in the Omniverse platform, promoting the solution internally and externally in an effort to engage more aggressively with the customer
Project Leadership: Drive end-to-end execution of power and thermal hardware programs, from concept through delivery, ensuring alignment with business goals and technical requirements.
Cross-Regional Collaboration: Coordinate closely with engineering, operations, and supply chain teams in Asia and the US to ensure timely execution and issue resolution.
Customer Engagement: Serve as the primary interface with a demanding customer, managing expectations, negotiating delivery timelines, and clarifying specifications.
Risk Management: Identify program risks early and implement mitigation strategies to maintain schedule and quality.
Technical Oversight: Understand and guide technical discussions related to power and thermal systems, ensuring feasibility and compliance with specifications.
Reporting & Communication: Provide clear and concise updates to stakeholders, including executives, on program status, risks, and milestones.
Establishing AI footprint: Lead the Delta power and thermal teams in incorporating and promoting Omniverse as an AI simulation tool to enable NVIDIA's customers to better design their datacenters leveraging Delta's industry-leading power and thermal solutions
Key Competencies/Behaviors/Strengths
Professional Project Management skills including careful tracking of customer expectations to ensure Delta is on-track or ahead
Develop and Maintain Customer relationships
Proficient in working with AI, familiar with Omniverse, familiarity with various CAD and other programs that Omniverse will seek to combine
Highly motivated self-starter with exceptional communication and negotiation skills
Proficient with MS Excel & PowerPoint, ability to learn & utilize customer portal websites
Ability and willingness to work with team members of all backgrounds, and to cultivate trusting relationships with those stakeholders in an effort to improve Delta brand perception
Organizational and time management skills
Ability to adapt to Delta's unique and dynamic culture
Skills Needed for position:
5+ years experience in electronics industry
5+ years of project management experience.
Exceptional interpersonal skills. ·
Recognized organizational skills
Ability to work with and influence a large and diverse cross-functional team
Possesses the drive and persistence to overcome obstacles are paramount to success in this position.
Some experience in software development is a prerequisite
Bachelor's Degree required
$116k-156k yearly est. 2d ago
Senior Engineering Manager
Sanmina 4.6
Pleasant Prairie, WI jobs
Sr. Engineering Manager - Pleasant Prairie (Kenosha, WI)
Sanmina Corporation (Nasdaq: SANM) is a leading integrated manufacturing solutions provider serving the fastest growing segments of the global Electronics Manufacturing Services (EMS) market. Recognized as a technology leader, Sanmina Corporation provides end-to-end manufacturing solutions, delivering superior quality and support to Original Equipment Manufacturers (OEMs) primarily in the communications networks, defense and aerospace, industrial and semiconductor systems, medical, multimedia, computing and storage, automotive and clean technology sectors. Sanmina Corporation has facilities strategically located in key regions throughout the world.
Job Purpose
Oversees the planning, development, implementation and maintenance of manufacturing methods, processes and operations for new and existing products. Manages the activities of the team and is responsible for staffing decisions, training and development, and performance management of the staff. Ensures the effective use of materials, equipment, and personnel in producing quality products at minimum costs. Acts as liaison with engineering in releasing new products. Develops systems to maintain reports and record keeping of company products. Selects, develops, and evaluates personnel to ensure the efficient operation of the function.
Specific Duties & Responsibilities
Leads and manages the operations functions, which may include production manufacturing engineering, manufacturing process, quality, and activities from production planning to shipment. He/she drives the production team to implement improvements on quality, efficiency, and cost reduction.
This position oversees Product, Process and Test Engineering departments.
Receives assignments in the form of objectives and establishes goals to meet objectives.
Provides guidance to subordinates to achieve goals in accordance with established policies.
Work is reviewed and measured based on meeting objectives and schedules.
Establishes and recommends changes to policies which effect immediate organization(s).
Works on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends.
Follows processes and operational policies in selecting methods and techniques for obtaining solutions.
Acts as advisor to subordinate(s) to meet schedules and/or resolve technical problems.
Develops and administers schedules and performance requirements.
Responsible for selecting and developing people, and provides leadership to engineering groups.
Works with employees to plan, assign, and monitor individual objectives of unit members, based on overall group objectives and priorities. Responsible for providing timely and useful feedback to staff members on their performance and development plans.
Participates in the operations engineering work within the unit by overseeing and advising others, or by contributing directly to the development of complex solutions.
Helps to define requirements, plans, schedules resources effectively, monitors achievements and costs, and removes barriers to the group's success.
Provides guidance and advice to group members related to their approaches and methodologies in pursuing their assigned responsibilities.
Manages the schedule of deliverables agreed to for the engineering units overall.
Education and Experience
BS in Mechanical, Electrical, Manufacturing or Industrial Engineering required.
8+ years engineering management experience required.
Familiarity with design for manufacturability, considering a balance of cost, serviceability, manufacturability, reliability, assembly time and quality.
Expertise in parts fabrication techniques, including; molding, precision machining casting, sheet metal fabrication, welding, cable assembly, etc.
Excellent small cross-functional team leadership skills
Functional management ability, including recruiting, skills and career development, goals and objectives setting and management, performance management
Experience with budgeting managing to a budget and headcount planning
Verbal presentation skills commensurate with a technical audience
Successful candidate must be a US Citizen or Green Card Holder.
Must be able to communicate effectively in both written and spoken English
Sanmina is an Equal Opportunity Employer
This is an ITAR facility and applicant must be a US Citizen.
$88k-106k yearly est. 3d ago
Senior Project Manager - Transportation
Arconic 4.7
Lancaster, PA jobs
Arconic has an exciting opportunity to join our team as Senior Project Manager - Transportation within our Corporate Transportation Procurement organization. This position will report to the Director of Transportation & Outside Processing and can be situated either at our Headquarters in Pittsburgh, PA, or at one of our production plant locations (Davenport, IA - Alcoa, TN - Lancaster, PA). This individual will be innovative, analytical, process driven, and team oriented with an entrepreneurial approach to problems.
At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.
Job Summary:
This role will be responsible for program management of Transportation projects and acting as Project Manager for designated strategic projects. We will look to this individual to develop fresh, creative, and effective ideas that drive transparency, process optimization, compliance, and cost savings with the overarching target of broadening and strengthening our service level to our stakeholders and customers.
We are looking for an individual who is motivated to make a difference in an area that is ripe with opportunity. This role requires knowledge of overall supply chain, sound financial acumen, and knowledge of logistics as well as their inter-connectivity to upstream supply chains and downstream customers. Excellent communication and partnership skills are essential as the role interfaces with a broad stakeholder base including operational teams, supply chain leaders, global process owners, customers, and suppliers.
$103k-133k yearly est. 6d ago
Senior Project Manager - Transportation
Arconic 4.7
Pittsburgh, PA jobs
Arconic has an exciting opportunity to join our team as Senior Project Manager - Transportation within our Corporate Transportation Procurement organization. This position will report to the Director of Transportation & Outside Processing and can be situated either at our Headquarters in Pittsburgh, PA, or at one of our production plant locations (Davenport, IA - Alcoa, TN - Lancaster, PA). This individual will be innovative, analytical, process driven, and team oriented with an entrepreneurial approach to problems.
At Arconic, we take pride in our work and our innovative products and technologies that advance sustainable solutions for a better world. We strive to create a safe, inclusive, and collaborative workplace with competitive benefits, development opportunities and a culture that values and rewards employees on all levels of the organization.
Job Summary:
This role will be responsible for program management of Transportation projects and acting as Project Manager for designated strategic projects. We will look to this individual to develop fresh, creative, and effective ideas that drive transparency, process optimization, compliance, and cost savings with the overarching target of broadening and strengthening our service level to our stakeholders and customers.
We are looking for an individual who is motivated to make a difference in an area that is ripe with opportunity. This role requires knowledge of overall supply chain, sound financial acumen, and knowledge of logistics as well as their inter-connectivity to upstream supply chains and downstream customers. Excellent communication and partnership skills are essential as the role interfaces with a broad stakeholder base including operational teams, supply chain leaders, global process owners, customers, and suppliers.
$102k-131k yearly est. 6d ago
Senior Program Manager I - Customer Success
Samsara 4.7
San Francisco, CA jobs
Sr. Program Manager I - Customer Success Programs
Remote - US
Samsara's Mission
Improve the safety, efficiency, and sustainability of the operations that power the global economy.
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing - and we are excited to help digitally transform their operations at scale.
Working at Samsara means you'll help define the future of physical operations and be on a team that's shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you'll have the autonomy and support to make an impact as we build for the long term.
About the role:
Samsara's Customer Success (CS) team advises and guides our customers, ensuring they adopt Samsara and continuously gain business value from our products. We are the trusted point of contact for Samsara's customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal. As part of the CS Operations team, the Strategic Program Manager will own and lead large-scale transformational programs supporting the Customer Success organization. This person will work closely with Customer Success stakeholders to identify critical priorities for the business, and scope, develop, and manage delivery of the work. This role requires a passion for scaling organizations, streamlining operations, and driving change management. Successful candidates have strong business acumen, a passion for building at scale, and a track record of driving strategic programs that improve the customer experience.
This role is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
You should apply if:
You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whether power gets restored quickly after a natural disaster.
You thrive the most when solving problems: Our constantly expanding technology and the complexities faced by our customers provide an exciting range of challenges for our Customer Success teams. With a growth mindset and a desire to learn, you will strategically partner with our CSM team to find unique solutions to help keep our customers' operations safe, efficient, and sustainable.
You are a natural relationship builder: Whether the relationship is with our customers or with cross-functional teams in Samsara, you are in constant communication and collaboration with key stakeholders to win as a team.
You are the architect of your own career: If you put in the work, this role won't be your last at Samsara. This Customer Success team is still shaping its future and you will have plenty of autonomy and opportunities to master your craft in a hyper‑growth environment.
You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by the best and brightest professionals out there.
In this role, you will:
Lead the end-to-end planning and delivery of our highest priority and most complex programs with an expert approach to execution, governance and change management
Develop comprehensive program strategies, roadmaps and plans, expertly framing the need, scoping and roadmapping the work, owning governance and stakeholder engagement, defining KPIs, and reporting on results
Collaborate with stakeholders and drive alignment, owning program reporting and communication, and partnering to iterate and improve outcomes for Samsara and our customers
Identify and tackle operational problems through processes, tools, and dashboards that scale and mitigate risks through proactive solutions and communications
Champion, role model, and embed Samsara's cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
Bachelor's Degree from a 4-year institution
6-8 years of program management, customer success operations, strategy or consulting experience, ideally in a high-growth SaaS environment or fast-paced technology consulting role
Demonstrated success launching transformational initiatives that measurably improve the customer experience and support scalability within the business
Strong program management tool‑kit, including problem-solving and decision-making skills, able to quickly ramp up on business priorities and derive insights from data
Clear and confident communication, including ability to influence and lead cross-functional stakeholders, executives and front line managers
Diplomacy, tact, and poise under pressure when working through issues, skilled at having prioritization conversations and discussing tradeoffs
The ideal candidate has:
Experience with B2B hardware and SaaS products
PMP certification, Agile/Scrum Certification, Prosci Certification, and/or advanced training in Project/Program Management
Experience in a global Operations, Customer Success, or Customer Experience organization
$100,257.50 - $151,650 USD
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure Samsara is a place where people from all backgrounds can make an impact.
Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more.
Accommodations
Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email ********************************** or click here if you require any reasonable accommodations throughout the recruiting process.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in‑person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on‑site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual's ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in ‘@samsara.com' or ‘@us‑greenhouse‑mail.io'. For more information regarding fraudulent employment offers, please visit our blog post here .
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$100.3k-151.7k yearly 5d ago
Senior Project Manager
ABM 4.2
Los Angeles, CA jobs
ABM is seeking an exceptional Senior Project Manager (SPM) to lead high-priority, rapid-deploy projects crucial to the expansion of Waymo's autonomous vehicle operations sites. This is a high-impact, fast-paced role requiring a seasoned professional who can swiftly mobilize resources, manage multiple concurrent projects, and ensure the on-time and on-budget delivery of essential site infrastructure and services for one of our premier technology clients.
$106k-147k yearly est. 2d ago
Senior Project Manager
ABM Industries, Inc. 4.2
Los Angeles, CA jobs
The successful candidate will be the primary point of contact for all site expansion and rapid deployment initiatives, translating Waymo's operational needs into executable project plans for ABM's service lines (e.g., facilities management, janitoria Project Manager, Manager, Project Management, Project, Senior, Operations, Property Management, Business Services
$106k-147k yearly est. 5d ago
Technical Account Manager
Infosight, Inc. 4.0
Hialeah, FL jobs
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Paid time off
Vision insurance
Technical Account Manager (TAM)
Compensation: Base $65 to 85K with an annual OTE of $130K to $150K
About InfoSight Inc.:
InfoSight Inc. is a leading provider of cybersecurity solutions. We specialize in helping organizations protect their critical assets and data. We deliver comprehensive services that address the challenges of today's complex security landscape.
Position Overview:
The Technical Account Manager (TAM) at InfoSight Inc. will act as a trusted advisor and primary point of contact for our clients, bridging the gap between technical teams and customers. The TAM will provide strategic technical guidance, support, and training, ensuring our clients maximize the value of our products and services.
Key Responsibilities:
Prospecting: Daily use of cadences, including cold calling, emailing, and LinkedIn Sales Navigator. Responsible for weekly and monthly KPIs.
Training: Educate customers on how to use our products and services effectively to meet their needs.
Customer Relationship Management: Build and maintain strong relationships with customers, manage renewals, and identify opportunities for upselling services.
Product Knowledge: Understand customers' workflows, setups, and goals to help them optimize the use of InfoSight's products.
Sales Support: Collaborate with sales teams to refine the sales process, offering technical advice on product features.
Technical Guidance: Deliver strategic guidance to customers, helping them achieve the maximum benefit from InfoSight's offerings.
Problem Solving: Proactively identify and address technical challenges before they become major issues.
Training Recommendations: Suggest appropriate training for customers or provide direct training when applicable.
Skills and Competencies:
Minimum 2 years experience working for an MSP/MSSP, SOCaaS or other IT Service provider.
Minimum of 1 year of experience in account management, inside sales, pre-sales support or business development with proven verifiable experience.
Working knowledge of MS Azure/M365, Windows-based Networks, Firewalls, Network Devices, MSSP operations and Cybersecurity Assessments.
An understanding of Risk Management and Regulatory Compliance principles.
Working knowledge of Microsoft Office Solutions, Salesforce and Salesloft helpful.
Strong communication skills with the ability to engage in diplomatic and goal-focused conversations with clients.
High emotional intelligence and empathy.
Proficiency in monitoring customer activity, documentation and attention to details.
Why Join InfoSight Inc.:
Join a dynamic team where you can grow your skills and make a real impact in the cybersecurity field. InfoSight Inc. offers a collaborative environment, professional growth opportunities, and the chance to work on the cutting edge of cybersecurity technology.
This is a remote position.
$130k-150k yearly 23d ago
Paper Mill Technical Account Manager IN LEWISTON, IDAHO
Dubois Chemicals 4.8
Remote
It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business.
*** Job location is on site in Lewiston, Idaho***
DuBois Chemicals is seeking an experienced high-level Technical Account Manager (TAM) to bridge the gap between the company's technical paper and pulp product offerings and its customers' needs; acting as a technical advisor to key Dubois customer accounts, ensuring that operational challenges are clearly defined and that the solutions implemented are achieving the full potential in improving the customer's operations.
The TAM is responsible for leveraging deep paper mills operational knowledge, DuBois product knowledge, proactive problem-solving and relationship building to drive adoption and retention of DuBois chemistries at high-value accounts. TAM will work closely with Sales, Portfolio, Research and Development (R&D), and support functions to accomplish their goals. Demonstrate the company's core competencies of communication, customer focus, innovation, integrity & ethics, lean & safety, and passion to succeed.
DuBois brands have been recognized as the technical leader for over one hundred years with unparalleled technology and service. No other company offers the performance value of our product offerings. Our laboratories continue a tradition of developing innovative technologies that are on the cutting edge of continuous improvement for the manufacturing industry. DuBois scientists are globally located in Research & Development (R&D) Centers of Excellence to better serve our customers' needs. Their combined knowledge and application expertise contribute to the performance and value our customers have come to expect.
KEY RESPONSIBILITIES:
Serve as the primary technical point of contact, building trust and strong relationships within paper mill accounts.
Effectively offer strategic advice, best practices, and proactive recommendations for product implementation and optimization.
Address complex product-related queries, resolve issues quickly and minimize business disruption for the customer.
Maintain in-depth knowledge of DuBois' specialty chemical solutions and the customers' unique technical environment.
Educate customers on new features and best practices to drive optimal product adoption and usage.
Work closely with the District Sales Manager to develop strategic account plans and manage an opportunity pipeline in Customer Relationship Management (CRM).
Lead technical check-ins and actively participate and contribute during Business Reviews ensuring clear quantification and articulation of the value DuBois' solutions create for the customer.
Effectively collaborate with the customer and our company internal teams (Sales, Service, R&D, Portfolio Management) to ensure we are delivering on our promises to the customer.
Provide regular feedback from the customer to the Portfolio Management and Research & Development teams.
Consistent presence at customer site to ensure adequate service and support coverage, prevent churn and increase sales and profitability.
Must be able to perform the essential functions with or without accommodation.
MINIMUM QUALIFICATIONS:
10+ years' experience with Paper and Pulp specialty chemical solutions, technical support, and account management is required.
Excellent customer service skills to build and maintain positive customer relationships.
Ability to solve customers' technical challenges and assist with improvement process utilizing product knowledge.
Document and communicate service findings for every customer visit within CRM.
Goal oriented and initiative-taking approach to seeking new business.
Critical thinking and problem-solving skills with attention to detail.
Proficient in performing technical/mechanical on-site testing.
Excellent communication (oral, written) and presentation skills.
Proficient in Microsoft Office and Customer Relationship Management (CRM) and analytical tools
Ability to work independently with minimal supervision.
Ability to travel up to 25% including overnight travel.
EDUCATION QUALIFICATIONS:
Bachelor's degree in Chemical Engineering, Paper Science Engineering, or related discipline is preferred.
#INDCOMR
DuBois provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, gender expression, genetic information, service in the military, veteran status, or any other protected status in accordance with applicable federal, state, and/or local law and/or regulation.
The Territory Account Manager is the cornerstone of customer satisfaction at Cold Jet, ensuring seamless operation and optimal performance of our advanced dry ice solution systems. This role demands a unique blend of customer service excellence and hands-on technical proficiency. The Account Manager will provide expert on-site installation, comprehensive training, and troubleshooting & repair support for Cold Jet equipment at customer facilities throughout their assigned territory. This includes leveraging technical skills to diagnose issues, performing repairs, and optimizing equipment performance. The Account Manager will not only resolve immediate customer needs but also proactively build robust customer relationships and drive revenue growth within the region. By empowering customers with in-depth knowledge and optimizing their applications, the Account Manager will become a trusted advisor, identifying opportunities for additional Cold Jet products, parts, and services. This role requires a proactive individual who consistently seeks innovative solutions to enhance both products and processes, ultimately delivering exceptional value to our customers.
Position Responsibilities
Technical Expertise & Customer Support:
Proactive Preventative Maintenance: Schedule and conduct preventative maintenance inspections to ensure optimal equipment performance and customer satisfaction.
Diagnose and Resolve Technical Issues: Employ troubleshooting techniques, including the use of multi-meters and other diagnostic tools, to identify and resolve mechanical and electrical issues with Cold Jet equipment.
Perform On-Site Repairs and Maintenance: Conduct minor repairs, maintenance, and upgrades at customer sites, ensuring minimal downtime and maximizing equipment efficiency.
Provide Technical Training: Deliver in-depth training to customers on the operation, maintenance, and optimization of Cold Jet equipment, empowering them to achieve optimal results.
"Own" Customer Issues and Warranty Work: Take full responsibility for customer requests and warranty work, ensuring 100% satisfaction and maintaining clear communication throughout the process.
Act as a Technical Resource: Serve as the primary point of contact for technical inquiries, providing expert guidance and support to customers.
Revenue Generation & Relationship Management:
Collaborate with Regional Sales Managers: Work closely with the sales team to service customers and identify opportunities for revenue growth within the assigned territory.
Consultative Sales: Identify customer needs and recommend appropriate Cold Jet solutions, including equipment, parts, accessories, and services.
Generate Sales Leads: Develop a database of qualified leads through various channels, including referrals, cold calls, and networking.
Maintain Accurate Records: Utilize Cold Jet's tech stack systems [Epicor Kinetic (ERP), Cold Jet CONNECT, HubSpot (CRM)] to track customer interactions, sales data, and inventory.
Maintain Company Assets: Ensure the company vehicle, equipment, and parts inventory are properly maintained for demonstrations, sales, and repairs.
Represent the Company Professionally: Maintain a professional demeanor and always uphold the company's reputation.
Position Requirements
Education & Experience:
Bachelor's degree in Business, Field Service Maintenance, or equivalent experience. Engineering experience is a plus.
Proven technical aptitude with hands-on experience in mechanical and electrical troubleshooting and repair.
Demonstrated ability to use multi-meters and other diagnostic equipment.
Minimum of three years of experience in a technical customer service or field service role.
Experience selling capital or industrial goods in a business-to-business environment is a plus.
Physical Requirements:
The role involves physical demands, including the ability to lift, push, and pull up to 50 pounds. This is necessary for on-site installation, equipment servicing, and transporting tools and parts.
The position may require prolonged periods of standing, walking, bending, and reaching.
Must have the physical stamina and endurance to work in various field environments and customer locations.
Skill Competencies:
Considerable technical skills with the ability to diagnose, troubleshoot, and repair mechanical and electrical systems.
Strong understanding of electrical systems, schematics, and diagnostic tools.
Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.
Strong analytical and problem-solving skills.
Customer-focused with a commitment to providing exceptional service.
Proficient in MS Office Suite and CRM applications.
Ability to work independently and as part of a team.
Valid driver's license and ability to drive a company vehicle, including towing a trailer.
Willingness to travel extensively (50% or more) and work irregular hours.
$76k-108k yearly est. 5d ago
Technical Account Manager
Bizlink Technology Inc. 3.9
Fremont, CA jobs
The Technical Account Manager serves as the primary liaison between BizLink and key customers, including cloud service providers, data centers, large OEMs, and ODMs. This role is responsible for driving sales growth, developing and maintaining strong customer relationships, and coordinating cross-functional teams to deliver tailored technical and business solutions. The Technical Account Manager integrates technical expertise with business acumen to support the sales cycle, identify and capture new business opportunities, and ensure customer satisfaction through effective communication, problem resolution, and strategic account management. Link to apply: ****************************************************************
Fremont, United States
BizLink Technology, Inc.
Apply Now
Apply Now
Key Responsibilities:
* Grow aggregate sales with CSPs (Cloud Services Provider), Cloud Data Centers, large OEMs, ODMs, and achieve the annual budget.
* Build, sustain, and nurture strong customer relationships across sourcing, engineering, and operations in cloud data centers, 5G, high power, and high speed communications.
* Manage the overall relationship and coordinate efficient and effective communications - be the focal point with the customers and BizLink.
* Integrate, coordinate, and drive sales activities across BizLink business groups and CSPs (Cloud Services Provider), Cloud Data Centers, large OEMs, and ODM sites.
* Identify, coordinate, integrate, and capture new and existing business opportunities (design wins, new programs & share gains).
* Develop and implement sales plan and growth strategy for territory and customers
* Support technical aspects of the sales cycle, including marketing support for the development and implementation of BizLink products
* Resolve problems and drive improvement activities to achieve and sustain an "excellent" customer scorecard rating.
* Drive sales growth through the maximization of resources and execution of market segment strategies.
* Forecast business levels, analyze trends, and coordinate support and service levels with manufacturing teams.
* Maintains and drives trending knowledge of products, competitors, technology, and customers in the data center product market and assigned supplier product market.
Job Requirements
* Bachelor's or Master's degree in Electrical Engineering, Mechanical Engineering, or Mechanical Engineering
* Technology discipline preferred.
* Over 3 years of experience in the interconnect industry, ideally in sales or engineering.
* Strong communication and interpersonal skills.
* Experience with project management and forecasting.
* Highly motivated to learn.
* Travel may be required for up to 25% of the time.
Apply Now
Apply Now
Come join us
BizLink is looking for the best & brightest talent
No matter the location, or the role, every BizLink employee shares one mission: Make interconnection easier to improve the quality of life and turn customers' innovative ideas into reality.
Have questions about our positions? Feel free to email us at: ***************************
Please note: This email is for inquiries only. To be considered, all applications must be submitted by clicking the "Apply Now" button on the job posting.
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$111k-157k yearly est. Easy Apply 60d+ ago
Technical Account Manager - Americas East
Halma 3.7
Orlando, FL jobs
About Us: Ocean Optics is a fast-paced, high performing and high growth organization that was recently named one of Orlando's Best Places to work! Our people thrive in an inclusive, innovative, and collaborative culture. Join our team of instigators of the possible where WE MEASURE WHAT MATTERS .For more information please visit **************************
ABOUT THE OPPORTUNITY
Join a team of world-class experts driving innovation in optical and analytical technologies. As Technical Account Manager (TAM) you will drive revenue growth and customer engagement across the Eastern Territory. This role is part of our newly streamlined East-West territory model to deliver a seamless customer experience and accelerate strategic account development.
The Technical Account Manager (TAM) supports sales and customer relationships across the Eastern U.S. region. Working closely with Inside Sales Representatives (ISRs) and Business Development Managers (BDMs), the TAM manages accounts, responds to customer needs, and helps drive strategic growth. This full-time role reports to the Director of Inside Sales Americas and can be based at any U.S. office or remotely within the Eastern region.
As a Successful Technical Account Manager, this person will:
Own and grow account relationships across the Eastern U.S., focusing on Industrial segments.
Drive core instrument and solution sales, leveraging local presence for responsive customer support.
Collaborate with ISRs to manage inbound leads, small accounts, and outbound prospecting, ensuring full coverage of the territory.
Partner with BDMs to support large OEM opportunities and strategic projects.
Coordinate with OEM/Systems team on vertical market initiatives (e.g., MedTech, Semiconductor, Energy, Environmental).
Ensure continuity and high-touch engagement for key accounts that require long-term cultivation.
Deliver tailored solutions and technical guidance to meet customer needs.
Act as a trusted advisor, helping customers navigate product options, integration, and application-specific challenges.
Participate in training and team meetings to stay aligned with evolving goals and territory plans.
Lead the sales cycle from prospecting through contract negotiation and post-sale support, ensuring seamless customer experience.
Provide accurate forecasting and pipeline visibility, contributing to strategic planning and business reviews.
Strong analytical skills to assess market trends, customer needs, and competitive positioning.
Commitment to continuous improvement and a growth mindset in developing both team capabilities and customer relationships.
Represent the company at industry events, trade shows, and customer meetings to promote our capabilities and thought leadership.
Other duties as assigned.
ABOUT THE CANDIDATE
The ideal candidate is a strategic thinker with a strong technical background and a passion for building customer-centric solutions. They are self-motivated, results-driven, and thrive in a collaborative, fast-paced environment.
Our ideal candidate should possess the following combination of experience and qualities:
Bachelor's degree in engineering, Physics, Life Sciences, or related field; preferred.
3-5 years of technical sales or account management experience, ideally in photonics, spectroscopy, or scientific instrumentation.
Strong communication, presentation, and relationship-building skills.
Excellent organizational and time management skills.
Experience with CRM platforms (e.g., Salesforce) and data-driven sales management.
Comfortable navigating ambiguity and adapting to evolving customer and market needs.
Strong presentation skills with the ability to clearly articulate technical concepts to non-technical audiences.
Willingness to travel domestically as needed (30-50%)
ABOUT THE COMPANY
Ocean Optics pioneered miniature spectrometers and deliver spectral solutions to researchers, OEMs, and industrial customers, also designs and builds industrial-grade photonics systems for material inspection, chemical identification, and quality assurance.
At Ocean We Measure What Matters, and our Mission is to design precise photonics systems to solve customer measurement challenges to make the world safer, cleaner, and healthier. We have discovered, refined, and delivered new approaches to solving problems with spectroscopy and imaging technologies. Backed by deep experience, we are working within applications including biomedical, semiconductors, research & science, industrial, environmental, food & agriculture, and safety & security. We partner with customers to achieve ambitious goals, leveraging the power of light for advancement in health, safety, and the environment.
With more than 200 employees worldwide, including in the US, Europe, and Asia, we leverage the wealth of knowledge from a diverse and multidisciplinary team, which drives our growth and high performance. Ocean Optics is a subsidiary of Halma plc, an international market leader in safety, health, and environmental technology.
ABOUT THE PERKS
Ocean Optics offers a comprehensive compensation package and health and wellness benefits. Also, as a member of the Halma Group of companies (*************** our employees enjoy excellent career development, networking, and advancement opportunities worldwide.
EQUAL OPPORTUNITY EMPLOYER
Ocean Optics is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.
#LI-NE1
#LI-REMOTE
The Territory Account Manager is the cornerstone of customer satisfaction at Cold Jet, ensuring seamless operation and optimal performance of our advanced dry ice solution systems. This role demands a unique blend of customer service excellence and hands-on technical proficiency. The Account Manager will provide expert on-site installation, comprehensive training, and troubleshooting & repair support for Cold Jet equipment at customer facilities throughout their assigned territory. This includes leveraging technical skills to diagnose issues, performing repairs, and optimizing equipment performance. The Account Manager will not only resolve immediate customer needs but also proactively build robust customer relationships and drive revenue growth within the region. By empowering customers with in-depth knowledge and optimizing their applications, the Account Manager will become a trusted advisor, identifying opportunities for additional Cold Jet products, parts, and services. This role requires a proactive individual who consistently seeks innovative solutions to enhance both products and processes, ultimately delivering exceptional value to our customers.
Position Responsibilities
Technical Expertise & Customer Support:
Proactive Preventative Maintenance: Schedule and conduct preventative maintenance inspections to ensure optimal equipment performance and customer satisfaction.
Diagnose and Resolve Technical Issues: Employ troubleshooting techniques, including the use of multi-meters and other diagnostic tools, to identify and resolve mechanical and electrical issues with Cold Jet equipment.
Perform On-Site Repairs and Maintenance: Conduct minor repairs, maintenance, and upgrades at customer sites, ensuring minimal downtime and maximizing equipment efficiency.
Provide Technical Training: Deliver in-depth training to customers on the operation, maintenance, and optimization of Cold Jet equipment, empowering them to achieve optimal results.
"Own" Customer Issues and Warranty Work: Take full responsibility for customer requests and warranty work, ensuring 100% satisfaction and maintaining clear communication throughout the process.
Act as a Technical Resource: Serve as the primary point of contact for technical inquiries, providing expert guidance and support to customers.
Revenue Generation & Relationship Management:
Collaborate with Regional Sales Managers: Work closely with the sales team to service customers and identify opportunities for revenue growth within the assigned territory.
Consultative Sales: Identify customer needs and recommend appropriate Cold Jet solutions, including equipment, parts, accessories, and services.
Generate Sales Leads: Develop a database of qualified leads through various channels, including referrals, cold calls, and networking.
Maintain Accurate Records: Utilize Cold Jet's tech stack systems [Epicor Kinetic (ERP), Cold Jet CONNECT, HubSpot (CRM)] to track customer interactions, sales data, and inventory.
Maintain Company Assets: Ensure the company vehicle, equipment, and parts inventory are properly maintained for demonstrations, sales, and repairs.
Represent the Company Professionally: Maintain a professional demeanor and always uphold the company's reputation.
Position Requirements
Education & Experience:
Bachelor's degree in Business, Field Service Maintenance, or equivalent experience. Engineering experience is a plus.
Proven technical aptitude with hands-on experience in mechanical and electrical troubleshooting and repair.
Demonstrated ability to use multi-meters and other diagnostic equipment.
Minimum of three years of experience in a technical customer service or field service role.
Experience selling capital or industrial goods in a business-to-business environment is a plus.
Physical Requirements:
The role involves physical demands, including the ability to lift, push, and pull up to 50 pounds. This is necessary for on-site installation, equipment servicing, and transporting tools and parts.
The position may require prolonged periods of standing, walking, bending, and reaching.
Must have the physical stamina and endurance to work in various field environments and customer locations.
Skill Competencies:
Considerable technical skills with the ability to diagnose, troubleshoot, and repair mechanical and electrical systems.
Strong understanding of electrical systems, schematics, and diagnostic tools.
Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.
Strong analytical and problem-solving skills.
Customer-focused with a commitment to providing exceptional service.
Proficient in MS Office Suite and CRM applications.
Ability to work independently and as part of a team.
Valid driver's license and ability to drive a company vehicle, including towing a trailer.
Willingness to travel extensively (50% or more) and work irregular hours.
The Territory Account Manager is the cornerstone of customer satisfaction at Cold Jet, ensuring seamless operation and optimal performance of our advanced dry ice solution systems. This role demands a unique blend of customer service excellence and hands-on technical proficiency. The Account Manager will provide expert on-site installation, comprehensive training, and troubleshooting & repair support for Cold Jet equipment at customer facilities throughout their assigned territory. This includes leveraging technical skills to diagnose issues, performing repairs, and optimizing equipment performance. The Account Manager will not only resolve immediate customer needs but also proactively build robust customer relationships and drive revenue growth within the region. By empowering customers with in-depth knowledge and optimizing their applications, the Account Manager will become a trusted advisor, identifying opportunities for additional Cold Jet products, parts, and services. This role requires a proactive individual who consistently seeks innovative solutions to enhance both products and processes, ultimately delivering exceptional value to our customers.
Position Responsibilities
Technical Expertise & Customer Support:
Proactive Preventative Maintenance: Schedule and conduct preventative maintenance inspections to ensure optimal equipment performance and customer satisfaction.
Diagnose and Resolve Technical Issues: Employ troubleshooting techniques, including the use of multi-meters and other diagnostic tools, to identify and resolve mechanical and electrical issues with Cold Jet equipment.
Perform On-Site Repairs and Maintenance: Conduct minor repairs, maintenance, and upgrades at customer sites, ensuring minimal downtime and maximizing equipment efficiency.
Provide Technical Training: Deliver in-depth training to customers on the operation, maintenance, and optimization of Cold Jet equipment, empowering them to achieve optimal results.
"Own" Customer Issues and Warranty Work: Take full responsibility for customer requests and warranty work, ensuring 100% satisfaction and maintaining clear communication throughout the process.
Act as a Technical Resource: Serve as the primary point of contact for technical inquiries, providing expert guidance and support to customers.
Revenue Generation & Relationship Management:
Collaborate with Regional Sales Managers: Work closely with the sales team to service customers and identify opportunities for revenue growth within the assigned territory.
Consultative Sales: Identify customer needs and recommend appropriate Cold Jet solutions, including equipment, parts, accessories, and services.
Generate Sales Leads: Develop a database of qualified leads through various channels, including referrals, cold calls, and networking.
Maintain Accurate Records: Utilize Cold Jet's tech stack systems [Epicor Kinetic (ERP), Cold Jet CONNECT, HubSpot (CRM)] to track customer interactions, sales data, and inventory.
Maintain Company Assets: Ensure the company vehicle, equipment, and parts inventory are properly maintained for demonstrations, sales, and repairs.
Represent the Company Professionally: Maintain a professional demeanor and always uphold the company's reputation.
Position Requirements
Education & Experience:
Bachelor's degree in Business, Field Service Maintenance, or equivalent experience. Engineering experience is a plus.
Proven technical aptitude with hands-on experience in mechanical and electrical troubleshooting and repair.
Demonstrated ability to use multi-meters and other diagnostic equipment.
Minimum of three years of experience in a technical customer service or field service role.
Experience selling capital or industrial goods in a business-to-business environment is a plus.
Physical Requirements:
The role involves physical demands, including the ability to lift, push, and pull up to 50 pounds. This is necessary for on-site installation, equipment servicing, and transporting tools and parts.
The position may require prolonged periods of standing, walking, bending, and reaching.
Must have the physical stamina and endurance to work in various field environments and customer locations.
Skill Competencies:
Considerable technical skills with the ability to diagnose, troubleshoot, and repair mechanical and electrical systems.
Strong understanding of electrical systems, schematics, and diagnostic tools.
Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.
Strong analytical and problem-solving skills.
Customer-focused with a commitment to providing exceptional service.
Proficient in MS Office Suite and CRM applications.
Ability to work independently and as part of a team.
Valid driver's license and ability to drive a company vehicle, including towing a trailer.
Willingness to travel extensively (50% or more) and work irregular hours.
The Territory Account Manager is the cornerstone of customer satisfaction at Cold Jet, ensuring seamless operation and optimal performance of our advanced dry ice solution systems. This role demands a unique blend of customer service excellence and hands-on technical proficiency. The Account Manager will provide expert on-site installation, comprehensive training, and troubleshooting & repair support for Cold Jet equipment at customer facilities throughout their assigned territory. This includes leveraging technical skills to diagnose issues, performing repairs, and optimizing equipment performance. The Account Manager will not only resolve immediate customer needs but also proactively build robust customer relationships and drive revenue growth within the region. By empowering customers with in-depth knowledge and optimizing their applications, the Account Manager will become a trusted advisor, identifying opportunities for additional Cold Jet products, parts, and services. This role requires a proactive individual who consistently seeks innovative solutions to enhance both products and processes, ultimately delivering exceptional value to our customers.
Position Responsibilities
Technical Expertise & Customer Support:
Proactive Preventative Maintenance: Schedule and conduct preventative maintenance inspections to ensure optimal equipment performance and customer satisfaction.
Diagnose and Resolve Technical Issues: Employ troubleshooting techniques, including the use of multi-meters and other diagnostic tools, to identify and resolve mechanical and electrical issues with Cold Jet equipment.
Perform On-Site Repairs and Maintenance: Conduct minor repairs, maintenance, and upgrades at customer sites, ensuring minimal downtime and maximizing equipment efficiency.
Provide Technical Training: Deliver in-depth training to customers on the operation, maintenance, and optimization of Cold Jet equipment, empowering them to achieve optimal results.
"Own" Customer Issues and Warranty Work: Take full responsibility for customer requests and warranty work, ensuring 100% satisfaction and maintaining clear communication throughout the process.
Act as a Technical Resource: Serve as the primary point of contact for technical inquiries, providing expert guidance and support to customers.
Revenue Generation & Relationship Management:
Collaborate with Regional Sales Managers: Work closely with the sales team to service customers and identify opportunities for revenue growth within the assigned territory.
Consultative Sales: Identify customer needs and recommend appropriate Cold Jet solutions, including equipment, parts, accessories, and services.
Generate Sales Leads: Develop a database of qualified leads through various channels, including referrals, cold calls, and networking.
Maintain Accurate Records: Utilize Cold Jet's tech stack systems [Epicor Kinetic (ERP), Cold Jet CONNECT, HubSpot (CRM)] to track customer interactions, sales data, and inventory.
Maintain Company Assets: Ensure the company vehicle, equipment, and parts inventory are properly maintained for demonstrations, sales, and repairs.
Represent the Company Professionally: Maintain a professional demeanor and always uphold the company's reputation.
Position Requirements
Education & Experience:
Bachelor's degree in Business, Field Service Maintenance, or equivalent experience. Engineering experience is a plus.
Proven technical aptitude with hands-on experience in mechanical and electrical troubleshooting and repair.
Demonstrated ability to use multi-meters and other diagnostic equipment.
Minimum of three years of experience in a technical customer service or field service role.
Experience selling capital or industrial goods in a business-to-business environment is a plus.
Physical Requirements:
The role involves physical demands, including the ability to lift, push, and pull up to 50 pounds. This is necessary for on-site installation, equipment servicing, and transporting tools and parts.
The position may require prolonged periods of standing, walking, bending, and reaching.
Must have the physical stamina and endurance to work in various field environments and customer locations.
Skill Competencies:
Considerable technical skills with the ability to diagnose, troubleshoot, and repair mechanical and electrical systems.
Strong understanding of electrical systems, schematics, and diagnostic tools.
Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences.
Strong analytical and problem-solving skills.
Customer-focused with a commitment to providing exceptional service.
Proficient in MS Office Suite and CRM applications.
Ability to work independently and as part of a team.
Valid driver's license and ability to drive a company vehicle, including towing a trailer.
Willingness to travel extensively (50% or more) and work irregular hours.
$73k-106k yearly est. 5d ago
2026 Heartland Business Systems Scholarship
Heartland Business Systems, LLC 4.1
Little Chute, WI jobs
Job DescriptionDescription:
Scholarship
:
Up to four recipients will be eligible to receive the Heartland Scholarship. Recipients will each receive $2,500 to put towards continuing education. Payment will be made directly to the institution the recipient is attending.
Requirements:
Who is eligible to apply:
Graduating seniors from high schools local to HBS offices. Students must have a 3.5 minimum GPA and intend to continue education at an accredited two - or four- year university or technical school, with an intended major in an Information Technology field. Students will be required to submit a copy of their high school transcripts.
Directions:
Students who are eligible and interested in applying for the Heartland Business Systems Scholarship must complete the essay questions in this application. Responses should provide a comprehensive insight into your experiences, values, and future goals. Please ensure that your answers are well-organized, articulate, and demonstrate a genuine reflection of your character and ambitions. Each response should be concise but detailed, allowing the selection committee to grasp the depth of your achievements and aspirations.
Transcripts must be uploaded in the “Additional Documents” section.
Please complete and submit applications by March 27th, 2026, in order to be considered.
Applications will be reviewed by a panel of members from the Heartland Business Systems Leadership Team. Recipients will be notified no later than May 1st, 2026.
#LI-DNI
$94k-122k yearly est. 15d ago
Technical Account Manager
Ayr Global It Solutions 3.4
Chicago, IL jobs
AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.
Job Description
Role: Technical Account Manager
Location: Chicago, IL
Duration: Full Time
Responsibilities:
Experience 8+ to 10+ Years
Minimum 4+ or more years of experience in NetSuite development
Qualifications
Experience 8+ to 10+ Years
Minimum 4+ or more years of experience in NetSuite development
Stay abreast of all strategic customer initiatives, helping to promote the most effective deployment of NetSuite to solve business challenges.
Help the customer executive to identify and report on measurable results that demonstrate the efficiencies gained and business challenges overcome utilizing our solutions.
Keep the customer informed of new functionality in upcoming product releases and develop a roadmap for successful adoption of the latest enhancements.
Measure and report on customer satisfaction by meeting with key customer stakeholders to understand challenges they face and, as required, create detailed service improvement plans with measurable goals.
Analyze design alternatives and recommend best approaches based on knowledge of business requirements.
Review open incidents, problems and enhancement requests, communicating priority and direction to responsible NetSuite teams to ensure necessary visibility, priority and outcomes.
Help ensure ongoing performance optimization via engagement of NetSuite Advisory Service Specialists.
Measure and report on total customer satisfaction by meeting with key stakeholders within the company to understand challenges they face and, where required, create detailed service improvement plans with measurable goals.
Partner with NetSuite Sales and Account Managers to optimize customer success and provide insight and key information on the account's strategic direction.
Partner with Professional Services or System Integrator and the customer during the final stages of implementation to ensure a seamless transition to post implementation support.
Develop deep relationships within the account from C-level executive sponsors to front-line administrators, building credibility and confidence to be the trusted “go-to” champion.
Provide ongoing guidance to project team in setting up development, test, training and production environments.
Experience with large Account and Project Management.
Experience with escalation management with strong problem solving skills.
Experience with web services via API's a plus.
Familiarity with Oracle database constructs advantageous.
Familiarity with programming and web technologies a plus (JavaScript).
Familiarity with Cloud/SaaS deployments and supporting architecture.
Familiarity with ERP/CRM/eCommerce systems and deployments.
A team player with excellent collaborative skills.
A fast learner, able to come up to speed rapidly on new technologies.
A strong personal commitment to achievement of successful customer outcomes by ‘doing'.
Excellent customer service and interpersonal skills.
Excellent written and oral communication skills.
Ability to effectively work with tight schedules within a fast-paced environment to minimize problem impact on the customer.
Additional Information
If you are interested please share your resume at ************************** or you can directly call me on **************.
$76k-109k yearly est. Easy Apply 60d+ ago
Technical Account Manager
Ayr Global It Solutions 3.4
Chicago, IL jobs
AYR Global IT Solutions is a national staffing firm focused on cloud, cyber security, web application services, ERP, and BI implementations by providing proven and experienced consultants to our clients. Our competitive, transparent pricing model and industry experience make us a top choice of Global System Integrators and enterprise customers with federal and commercial projects supported nationwide.
Job Description
Role: Technical Account Manager
Location: Chicago, IL
Duration: Full Time
Responsibilities:
Experience 8+ to 10+ Years
Minimum 4+ or more years of experience in NetSuite development
Qualifications
Experience 8+ to 10+ Years
Minimum 4+ or more years of experience in NetSuite development
Stay abreast of all strategic customer initiatives, helping to promote the most effective deployment of NetSuite to solve business challenges.
Help the customer executive to identify and report on measurable results that demonstrate the efficiencies gained and business challenges overcome utilizing our solutions.
Keep the customer informed of new functionality in upcoming product releases and develop a roadmap for successful adoption of the latest enhancements.
Measure and report on customer satisfaction by meeting with key customer stakeholders to understand challenges they face and, as required, create detailed service improvement plans with measurable goals.
Analyze design alternatives and recommend best approaches based on knowledge of business requirements.
Review open incidents, problems and enhancement requests, communicating priority and direction to responsible NetSuite teams to ensure necessary visibility, priority and outcomes.
Help ensure ongoing performance optimization via engagement of NetSuite Advisory Service Specialists.
Measure and report on total customer satisfaction by meeting with key stakeholders within the company to understand challenges they face and, where required, create detailed service improvement plans with measurable goals.
Partner with NetSuite Sales and Account Managers to optimize customer success and provide insight and key information on the account's strategic direction.
Partner with Professional Services or System Integrator and the customer during the final stages of implementation to ensure a seamless transition to post implementation support.
Develop deep relationships within the account from C-level executive sponsors to front-line administrators, building credibility and confidence to be the trusted “go-to” champion.
Provide ongoing guidance to project team in setting up development, test, training and production environments.
Experience with large Account and Project Management.
Experience with escalation management with strong problem solving skills.
Experience with web services via API's a plus.
Familiarity with Oracle database constructs advantageous.
Familiarity with programming and web technologies a plus (JavaScript).
Familiarity with Cloud/SaaS deployments and supporting architecture.
Familiarity with ERP/CRM/eCommerce systems and deployments.
A team player with excellent collaborative skills.
A fast learner, able to come up to speed rapidly on new technologies.
A strong personal commitment to achievement of successful customer outcomes by ‘doing'.
Excellent customer service and interpersonal skills.
Excellent written and oral communication skills.
Ability to effectively work with tight schedules within a fast-paced environment to minimize problem impact on the customer.
Additional Information
If you are interested please share your resume at ************************** or you can directly call me on **************.