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It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Job Title: Customer Service Associate - Healthcare About Us: We are a leading specialty pharmacy dedicated to supporting patients with complex and chronic health conditions. Our mission is to elevate patient care through innovative solutions and compassionate support. Join us in making a tangible difference in patients' lives by delivering world-class customer service in a remote, dynamic environment. Role Overview: As a Customer Service Associate, you'll be the first point of contact for patients and prescribers, ensuring their needs are met with efficiency, professionalism, and empathy. This role is essential to building trust and delivering a seamless experience, enabling patients to access critical medications and services with ease. What You'll Do: Provide top-tier support to patients and prescribers via inbound and outbound phone calls or web-based communication channels. Address a variety of inquiries, including: Scheduling medication deliveries. Resolving billing, insurance, or account issues. Explaining patient benefits clearly and confidently. Tracking and updating order statuses. Collaborate with internal expert teams to deliver fast, effective resolutions to patient concerns. Handle a high volume of daily interactions (30-50 calls per day) with accuracy and compassion. Learn and master systems and procedures through a comprehensive paid training program. Meet key performance metrics, including productivity, quality, and patient satisfaction goals. Maintain professionalism and adaptability in a fast-paced virtual environment. What We're Looking For: Education: High school diploma or equivalent required. Experience: 2+ years in customer service (call center experience is a plus). Technical Skills: Proficiency in Microsoft Office Suite; ability to navigate and manage multiple systems simultaneously. Communication: Exceptional verbal and written communication skills; ability to convey information with clarity and empathy. Soft Skills: Strong organizational and time-management abilities. A proactive, solutions-oriented mindset. Ability to adapt to diverse patient needs with professionalism. Work Environment: Reliable internet connectivity and a dedicated, distraction-free workspace. Availability to work within Contact Center hours Commitment: Attendance is critical-100% participation during the first 90 days of training is . Why Join Us? Purpose-Driven Work: Be part of a mission that transforms healthcare and improves patient outcomes. Career Growth: Access training, mentorship, and advancement opportunities to grow your career within a supportive organization. Comprehensive Benefits: Enjoy competitive pay, robust benefits, and wellness programs tailored to support you and your family. Inclusive Culture: Thrive in a diverse, collaborative, and inclusive work environment where your contributions are valued. Flexibility: Work from the comfort of your home while making a difference for patients across the country. Success Factors for Working from Home To thrive in this remote role, you'll need: Private Workspace: A dedicated, quiet workspace with a door that closes, free from ambient noise. Ergonomics: A comfortable desk and chair setup that allows for the proper installation of necessary equipment. Reliable Internet Connection: Stable, high-speed internet with a minimum bandwidth of 10 Mbps downstream and 5 Mbps upstream. Quiet, Distraction-Free Workspace: A dedicated, quiet area where you can focus on delivering excellent customer service without interruptions. Tech-Savvy: Comfort with technology and ability to learn new systems quickly. Self-motivation & Independence: Ability to stay productive and manage your time effectively in a remote environment. Communication Skills: Strong verbal and written communication skills, especially in a virtual setting. Adaptability: Ability to adapt to changing technologies and procedures while working remotely. Compensation & Perks Hourly Pay: $17.00 per hour Company-Provided Equipment: All necessary equipment will be provided. Comprehensive Benefits: Full health insurance package including medical, dental, and vision coverage. Cell Phone Benefits: $25/month per line for unlimited phone, text, and data (restrictions may apply). Generous Referral Program: Earn $20 per paycheck for every person you refer-and your referral earns it too! No limits on payouts. Comprehensive Training: Paid training to ensure you are fully prepared for success. Career Growth: Opportunities for career advancement and professional development within a leading healthcare provider. Work-from-Home Convenience: Save time, and money, and reduce your environmental footprint. Inclusive Culture: We are an Equal Opportunity Employer, including individuals with disabilities and veterans. What Success Looks Like: In this role, success means consistently delivering exceptional customer service, meeting performance metrics, and embodying our values of empathy, integrity, and excellence. You'll take pride in knowing your work directly supports patients in managing their health and well-being. Ready to Make an Impact? Embark on a rewarding journey and join a team dedicated to delivering compassionate care and innovative solutions. Take the first step toward an exciting career in healthcare by applying now! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Vice President of Enterprise Applications The Vice President of Enterprise Applications will be a strategic and technically proficient leader responsible for shaping and executing VXI's enterprise application strategy. This role will oversee mission-critical internal platforms, including Workday (HRIS, Finance, Payroll), Jira, NICE IEX, Salesforce, Google Cloud Platform, and AWS Connect. The ideal candidate will bring deep expertise in enterprise systems, a proven track record of leading high-performing teams, and a passion for driving innovation through automation, analytics, and scalable solutions. This role requires exceptional stakeholder management, vendor relations, and the ability to align technology initiatives with VXI's global business objectives. Key Responsibilities: Strategic Leadership & Vision: • Develop and execute a forward-looking enterprise applications roadmap that aligns with VXI's business goals, enhances back-office efficiency, and supports scalable growth. • Champion digital transformation initiatives, leveraging AI, automation, cloud technologies, and collaboration tools to drive operational excellence and competitive advantage. • Forecast technology trends and align application strategies with industry best practices to future-proof VXI's ecosystem. Team Leadership & Development: • Lead, mentor, and scale high-performing application teams, including dedicated Workday Operations, Jira administration, NICE IEX administration, Salesforce administration, and Google Cloud Platform support teams, as well as cross-functional project groups. • Foster a culture of innovation, collaboration, and continuous learning, ensuring team members are empowered to deliver impactful solutions. • Build talent pipelines and succession plans to support long-term team growth and resilience. Platform Ownership & Optimization: • Oversee the full lifecycle (selection, implementation, optimization, and decommissioning) of internal enterprise applications • Drive seamless system integrations to ensure data consistency, process automation, and enhanced user experiences across back-office and select client-facing systems. • Enhance collaboration, document management, and productivity for VXI's global workforce • Implement robust monitoring and analytics to optimize platform performance, uptime, and scalability, minimizing disruptions to VXI's global operations. Innovation & Process Improvement: • Identify and implement workflow improvements, automation, and advanced analytics to streamline back-office processes and enhance employee productivity. • Leverage AI-driven insights, predictive analytics, and collaboration tools to optimize HR, finance, project management, and operational workflows. • Enhance employee experience through user-friendly interfaces, mobile accessibility, and self-service capabilities across platforms. Stakeholder Engagement & Collaboration: • Partner with HR, Finance, Operations, and other business units to translate business requirements into scalable, technology-driven solutions. • Collaborate with IT infrastructure, cybersecurity, and data analytics teams to ensure a cohesive and secure technology ecosystem. • Communicate application strategies, project milestones, and ROI to senior leadership, ensuring alignment with VXI's strategic priorities. Vendor & Budget Management: • Manage relationships with key vendors to negotiate contracts, optimize licensing costs, and ensure high-quality service delivery. • Develop and manage budgets for enterprise application initiatives balancing innovation with cost efficiency. • Evaluate third-party tools and services to complement VXI's application portfolio and drive operational value. Sustainability & Scalability: • Promote sustainable technology practices, such as optimizing cloud resource usage and reducing technical debt, to support VXI's long-term growth. • Design scalable application architectures to accommodate VXI's global expansion and evolving business needs. Required Qualifications: • Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field. • 10+ years of experience in enterprise application leadership, with at least 5 years in a senior leadership role overseeing complex application portfolios. • Deep expertise in at least three of the following: Workday, Jira, NICE IEX, Salesforce, Google Cloud Platform, or AWS Connect. • Proven experience managing global application portfolios in a high-volume, fast-paced environment, preferably in service industries. • Demonstrated success in leading digital transformation, process automation, and change management initiatives. • Strong understanding of enterprise architecture, data integration, API frameworks, and cloud-based solutions. • Exceptional leadership, communication, and stakeholder management skills with a track record of aligning global teams. Preferred Qualifications: • Master's degree (MBA, MIS, or related field). • Experience in the contact center industry, with knowledge of operational workflows and client expectations. • Familiarity with AI, machine learning, or robotic process automation (RPA) in enterprise applications. This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Work Type: Full-Time, Permanent Location: Charlotte NC, Atlanta GA, Lubbock TX, Tucson AZ, or Los Angeles CA Base Salary: From $175,000 annually, and commensurate with experience. A remote work arrangement may be available to top caliber candidates. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Benefits: Competitive salary Free uniforms Opportunity for advancement Paid time off Training & development CDL: Required Experience: Preferred Compensation: Competitive Pay As a ready-mix truck driver, you will operate a heavy diesel truck (Gross Vehicle Weight over 26,000 pounds) equipped with auxiliary concrete mixer, consisting of a revolving drum to mix the concrete components during transport to construction sites. You will be responsible for maintaining the materials in a liquid state through agitation or turning of the drum, until delivery at its destination. Once on site, you will maneuver the truck appropriately to feed the concrete mixture to the designated unloading area. “Construction management is for the fainthearted,” says nobody ever. When it comes to the crews you rely on, you need carelessness like you need a hole in your head. This rings truer for concrete than any other aspect of construction. Tiny flaws can cause huge problems. You have one chance to make a building that holds up to the highest standards, and that starts with firm foundations. You need pros and team-players who sweat the details. Who respect your budget. Who can handle concrete in any form from footers to elevated decks. And you'll get the most value from a leader who cares about the people grinding away on the job today as well as those who will use the finished product tomorrow.

As a server, you will be the face of our restaurant, providing attentive and courteous service to our guests. Your role is crucial in ensuring that each guest feels welcomed and has an enjoyable dining experience. Key Responsibilities: Greet and seat guests in a warm and friendly manner. Take food and drink orders accurately and efficiently. Provide menu recommendations and answer questions about dishes and beverages. Serve food and drinks to guests, ensuring timely and accurate delivery. Monitor tables to ensure guests are satisfied with their dining experience. Process payments and handle cash/credit transactions. Assist with setting up and breaking down the dining area before and after service. Collaborate with kitchen and bar staff to ensure seamless service. Maintain cleanliness and organization of the dining area. Qualifications: At least 1 year of experience as a Server in a high-volume restaurant. Strong customer service skills and a positive attitude. Excellent communication and interpersonal abilities. Ability to multitask and work efficiently in a fast-paced environment. Knowledge of food and beverage menus, including wine and cocktails. Flexibility to work evenings, weekends, and holidays as required. Must be of legal age to serve alcohol. If you have a passion for hospitality and enjoy creating great guest experiences, we'd love to meet you! Please submit your resume and a brief cover letter detailing your experience

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. Join Us as a Technical Support Advisor! Location: Remote Call Center Join Us as a Technical Support Advisor! Are you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced call center environment, solving technical problems and guiding customers through their challenges? If you have a love for customer service and a knack for technology, we want you on our team! What You'll Be Doing: Customer Service Excellence: Handle customer inquiries via phone, delivering tailored solutions to technical issues. Communicate clearly and effectively, both verbally and in writing, ensuring each interaction exceeds expectations. Technical Support & Troubleshooting: Diagnose, troubleshoot, and resolve issues related to iOS, mac OS, smartphones, tablets, or PCs. Use multiple systems to research and deliver efficient, real-time solutions. Adaptability in Communication: Connect with a diverse range of customers by adjusting your communication style to meet their needs. Recognize and respond to verbal and non-verbal cues to provide an enhanced support experience. Team Collaboration: Collaborate with fellow advisors to share expertise, solve problems, and achieve team goals. What We're Looking For: Customer Service Focus: Experience in customer-facing roles, such as in a call center or support environment (volunteer or academic experience counts too!). Technical Enthusiasm: A solid understanding of iOS, mac OS, smartphones, tablets, or PCs-and a passion for troubleshooting. Resilience Under Pressure: Stay professional and composed in high-pressure situations, even when faced with criticism or setbacks. Learning & Growth Mindset: Open to feedback and coaching, with a drive to continuously improve and excel. What You Bring: Proven experience in customer support or technical assistance, ideally in a call center setting. Strong verbal and written communication skills. Problem-solving abilities with a flexible, adaptable approach to challenges. Confidence in navigating multiple software tools and systems to resolve issues. A self-motivated attitude with effective time management skills. What You'll Get: Competitive Pay: $17.31 per hour, with opportunities for performance-based incentives. Comprehensive Benefits: Full health insurance package, including medical, dental, and vision coverage. Cell Phone Perks: $25/month per line for unlimited phone, text, and data (restrictions may apply). Training and Growth: Paid training to set you up for success. Career advancement opportunities with a globally renowned leader in technology innovation. Referral Bonuses: Earn ongoing bonuses for referring new employees through our Referral for Life Program. Supportive, Inclusive Environment: Thrive in a dynamic virtual work environment with a team that's dedicated to your success. Enjoy a culture that values diversity-we are an Equal Opportunity Employer, welcoming individuals with disabilities and veterans. Remote Work Requirements Private Workspace: A quiet, dedicated workspace with no distractions. Ergonomics: A comfortable desk setup with all necessary equipment. Internet: A reliable internet connection with a minimum of 20 Mbps download and 10 Mbps upload speed. Ethernet Connection: Must be hardwired; Wi-Fi is not acceptable. Why You'll Love Working Here: At VXI, we value your contributions and commitment. Joining us means becoming part of a supportive, innovative team that champions continuous learning and career development. Whether you're driven by curiosity, passion, or technical expertise, you'll find the perfect space to grow and succeed with us. Ready to Take the Next Step? today to become a Technical Support Advisor and help us create extraordinary customer experiences! If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Benefits: Bonus based on performance Dental insurance Health insurance Opportunity for advancement Vision insurance Wellness resources A Concrete Quality Control Specialist ensures concrete production meets specified standards and regulations, focusing on testing, monitoring, and documentation. This involves evaluating raw materials, mixing processes, and finished products, as well as collaborating with various stakeholders to address quality issues and maintain a positive work environment. Key Responsibilities: Sampling and Testing: Conducting various tests on raw materials (like aggregates and cement) and fresh/hardened concrete to verify compliance with project specifications and industry standards (e.g., ASTM, ACI). Monitoring Production: Overseeing concrete mixing, placement, and curing processes to ensure consistency and identify potential issues. Quality Control Plan Implementation: Disseminating and verifying the implementation of the Quality Control Plan among production personnel. Documentation and Reporting: Maintaining accurate records of all tests, observations, and any corrective actions taken, and preparing reports for management and other relevant parties. Collaboration and Communication: Working closely with engineers, contractors, plant operators, and other stakeholders to resolve quality concerns and ensure a collaborative approach to quality control. Troubleshooting: Identifying the root cause of quality problems and recommending appropriate corrective actions to maintain product quality. Material Optimization: Optimizing concrete mixtures by adjusting mix designs or recommending the use of admixtures as needed. Ensuring Compliance: Verifying that all concrete products and processes adhere to relevant safety regulations and industry standards. Maintaining Equipment: Ensuring testing equipment is properly calibrated and maintained for accurate results. Essential Skills and Qualifications: Technical Knowledge: A strong understanding of concrete materials, mix designs, testing procedures, and relevant industry standards (e.g., ASTM, ACI). Testing Proficiency: Experience in performing various concrete tests, including slump, air content, unit weight, and compressive strength tests. Communication Skills: Excellent verbal and written communication skills to effectively convey information to various stakeholders. Problem-Solving Skills: Ability to identify, analyze, and resolve quality-related issues in a timely and effective manner. Attention to Detail: A high level of attention to detail is essential for accurate testing and documentation. Physical Stamina: The job may require physical activity, including lifting heavy materials and working in various weather conditions. Valid Driver's License: Reliable transportation to and from job sites is often required. Prior Experience: Experience in concrete or construction industry is often preferred. Education: A civil engineering technology diploma or related education is preferred. “Construction management is for the fainthearted,” says nobody ever. When it comes to the crews you rely on, you need carelessness like you need a hole in your head. This rings truer for concrete than any other aspect of construction. Tiny flaws can cause huge problems. You have one chance to make a building that holds up to the highest standards, and that starts with firm foundations. You need pros and team-players who sweat the details. Who respect your budget. Who can handle concrete in any form from footers to elevated decks. And you'll get the most value from a leader who cares about the people grinding away on the job today as well as those who will use the finished product tomorrow.

Named the 2015 "Best Voice Excellence Company" in the Philippines by ICT International and Inc. Magazine's 5000 Fastest Growing companies in the U.S., The Results Companies is a successful Customer Experience leader on the move. Award winning solutions are the hallmark of Results' Partnership approach delivering innovative contact center outsourcing services for companies spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Education, Financial Services, Retail Cable/MSO and Energy. With over 14,000 employees in 22 locations, Results is able to offer domestic, nearshore and farshore solutions. Driving success through Analytic Hiring, Real-Time Data Analytics, State-of-the-Art Technology and centered around Operational Excellence focused on Continuous Improvement ensures that every customer touch is delivered to the highest degree. Visit us at TheResultsCompanies.com and peruse our library of case studies and industry insights to learn more about why Results is one of the fastest growing Customer Experience companies in the world. Job Description Trainer occupy a key role as the initial facilitator/leader for Results' new Associates. Trainer is responsible for Training the New Hire program, teaching and validating requisite skills and behaviors with consistency are key job functions. Trainer also facilitates ongoing and enhancement training and may be assigned for specialized training projects. Duties and Responsibilities Maintains Subject Matter Expertise for the program being handled by knowing up-to-date products and services, policies, processes and procedures Attends Day Zero meetings with HR-Recruiting and participate in NHO facilitation Facilitates classroom training to transfer program product knowledge, call handling skills, customer service/sales skills and program process and procedures Assists Grad School Dean to prepare and deliver training on the floor that will improve Associates' skills, knowledge and performance Follows training class to Grad School and assists the Grad School Dean when not in class Provides feedback to the Training Manager/Site Director/Global Training Leaders to identify gaps in training and other areas of opportunity Gathers, documents and distribute clear information from updates received by global training and/or client Attends training meetings and responds to emails and phone calls to insure all program information is documented and updated Assists in monitoring Associate calls and performance to identify gaps in training Works with the Quality and Leadership Team to assist in the quality improvement process of the account Participates in calibration meetings to ensure information being trained is updated at all times Extracts/generates training reports such as class attendance and performance records, as well as furnishing other training requirements as determined by the program or account operations Qualifications One to two years progressively responsible experience in a contact center environment Completion of the required Tools and Techniques for Trainers (TT4T) courses and/or completion of the Associate Trainer Program (ATP) A combination of education and experience in applying adult education theories and the principles of systematic design of training and evaluation must take place within 90 days of joining Results University as a Trainer Excellent non-verbal and verbal communication skills - both oral and written Must have a dynamic and engaging classroom presence Displays organized, innovative thinking to strategically solve problems Proficient in using MS Office products (Word, Excel and PowerPoint) Strong interpersonal skills with the ability to perform effectively as member of a team Excellent consulting skills, (e.g., critical thinking, problem solving, decision making, and influencing) Ability to creatively use resources and adjust to changes quickly and professionally Ability to work independently with minimal supervision, but also in a team environment Strong attention to detail Ability to monitor the method of communication and adjust as needed based on to whom and what is being communicated Ability to prioritize assignments and projects based on importance and customer expectations Ability to work in a normal office environment Ability to work multiple shifts as required (with work week in-class possibly being 45-50 hours) Complete Resume of Readiness, Peer Evaluation Form and Manager Evaluation Form Monthly Self-Development Plan and Roadmap to Success Before facilitating a class, Trainers must go through the applicable certification process Ability to travel if needed Additional Information Additional Information: The Results Companies is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by applicable law.

Job DescriptionSalary: $12.50-$14 Client Relationship & Scheduling Coordinator (Work From Home) Company: Expivia Marketing (Initial Training at Expivias Main Office Erie, PA) Employment Type: Full-Time Why Youll Love This Role Join a fast-growing, professional organization and enjoy the flexibility of working from home. After completing a mandatory in-person training at Expivias main office in Erie, PA, youll transition into a permanent remote role where youll play a key part in keeping clients connected with their financial advisers. What Youll Do Communicate with current clients of financial advisers by phone and email (No cold calling) Conduct scripted qualifying questions to understand client interest and needs Schedule, confirm, and manage adviser appointments Follow up with clients to maintain engagement and a positive experience Keep adviser calendars organized and accurate What Were Looking For High school diploma or GED (required) Experience in customer service, scheduling, or sales (preferred) Must successfully pass a criminal background check Proficient with Microsoft Word & Excel Excellent communication skills and professional phone presence Organized, detail-oriented, and able to multitask effectively Positive attitude and commitment to client satisfaction Compensation & Growth Starting Pay: $12.50 $14.00 per hour (based on experience) Pay Increase: Eligible for a raise after 90 days Career Growth: Expivia Marketing promotes from within for management, HR, and client service roles. Clear Career Path: This position offers the opportunity to grow from Client Relationship & Scheduling Coordinator (Appointment Manager) into an Advisor Support Coordinator role a higher-paying position with expanded responsibilities. Why Work With Expivia This isnt just a scheduling job its a key relationship-building role with room to grow. Youll gain valuable experience, enjoy the flexibility of working from home, and be part of a company that prioritizes internal promotion as we expand.

Named the 2015 "Best Voice Excellence Company" in the Philippines by ICT International and Inc. Magazine's 5000 Fastest Growing companies in the U.S., The Results Companies is a successful Customer Experience leader on the move. Award winning solutions are the hallmark of Results' Partnership approach delivering innovative contact center outsourcing services for companies spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Education, Financial Services, Retail Cable/MSO and Energy. With over 14,000 employees in 22 locations, Results is able to offer domestic, nearshore and farshore solutions. Driving success through Analytic Hiring, Real-Time Data Analytics, State-of-the-Art Technology and centered around Operational Excellence focused on Continuous Improvement ensures that every customer touch is delivered to the highest degree. Visit us at TheResultsCompanies.com and peruse our library of case studies and industry insights to learn more about why Results is one of the fastest growing Customer Experience companies in the world. Job Description The Sales representative handles inbound calls from customers and prospective customers with services, billing and technical concerns via email, phone or chat in accordance with The Results Companies policies and procedures. The Sales representative is responsible for providing quality and efficient sales presentations to customers and prospective customers, investigating account issues, responding to general inquiries and following up with the customer. Duties and Responsibilities Uses multiple computer applications to respond to customer needs Assists customer with basic troubleshooting and questions regarding product or account issues Documents customer calls in the database system; including resolutions, issues, and general notes Attends continuous training on product and procedural updates Maintain, at a minimum, target levels of productivity and performance Helps maintain a good team and working environment by assisting fellow employees and participating constructively in meetings Ability to multitask; listening, inputting data, providing solutions, navigating through various screens while applying customer satisfaction techniques Qualifications Must be 18 years of age or older High School Diploma or GED required Be able to provide acceptable documentation to meet employment eligibility requirements to work in the United States Proficient typing and computer navigation skills: typing speed of 25 WPM Superb listening, probing, negotiation and de-escalation skills needed Must be able to train full time Must be able to pass a criminal background screening as specified under The Results Companies guidelines Benefits Additional Information Additional Information: The Results Companies is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by applicable law.

Benefits: Competitive salary Dental insurance Health insurance Paid time off Vision insurance The Area Plant Manager provides leadership and direction to the plant in all areas of responsibility including administration, production, processing, packaging, quality, maintenance, warehousing, shipping, purchasing, safety and environmental. Essential Job FunctionsDirects the overall activities of the manufacturing facilities of the plant to ensure customer orders are received, scheduled, produced and delivered at the lowest possible cost to meet the customers' requirements while maintaining corporate established quality standards. Analyzes plant operations to ensure that the facility maintains a leadership position in the industry and that it takes advantage of new processes and technologies that become available. Responsible for expense control, including labor and overhead costs utilizing continuous improvement techniques. Develops and manages implementation of plant capital budget. Provides reliable and accurate information to finance to ensure that end of month closing schedules are met. Implements plant safety programs and ensure compliance with manufacturing best practices. Responsible for all corporate, customer and government audits to ensure compliance as well as all environmental compliance. Maintains proper staffing levels, employee performance evaluations, discipline, and employee commendation. Responsible for the overall succession planning and development of plant management staff. Interface with Engineering regarding design changes and corrections to blue prints on the floor. Ensure compliance with Quality /ISO Program and audits. Qualifications Education and Experience: Bachelor's Degree from an accredited college or university and a minimum of five (5) years of plant management and/or operations experience and two (2) years supervisory experience required. Language Skills: Ability to read, analyze, and interpret complex documents such as scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. Mathematical Skills: Ability to apply advanced mathematical concepts, such as advanced statistical theory, and mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis. Ability to apply mathematical concepts to financial statements, budgets and cash flow. Reasoning Ability: Ability to apply principles of logical or scientific reasoning to a wide range of intellectual and practical problems. Ability to deal with nonverbal symbolism in its most difficult phases. Ability to directly, or through others, develop a strategic plan based on a keen understanding of customer insights into a logical plan of action. Ability to deal with a variety of abstract and concrete variables. Scope and Responsibility: Responsible for all plant activities in a business unit capable of producing one hundred million or greater in revenue. Physical Demands While performing the duties of this job, the incumbent is regularly required to sit, walk, talk, hear and occasionally lift up to 10 pounds. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to focus. Work Environment The incumbent is occasionally required to work near moving mechanical parts and in outdoor weather conditions. The noise level in the work environment is usually moderate. “Construction management is for the fainthearted,” says nobody ever. When it comes to the crews you rely on, you need carelessness like you need a hole in your head. This rings truer for concrete than any other aspect of construction. Tiny flaws can cause huge problems. You have one chance to make a building that holds up to the highest standards, and that starts with firm foundations. You need pros and team-players who sweat the details. Who respect your budget. Who can handle concrete in any form from footers to elevated decks. And you'll get the most value from a leader who cares about the people grinding away on the job today as well as those who will use the finished product tomorrow.

Named the 2015 "Best Voice Excellence Company" in the Philippines by ICT International and Inc. Magazine's 5000 Fastest Growing companies in the U.S., The Results Companies is a successful Customer Experience leader on the move. Award winning solutions are the hallmark of Results' Partnership approach delivering innovative contact center outsourcing services for companies spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Education, Financial Services, Retail Cable/MSO and Energy. With over 14,000 employees in 22 locations, Results is able to offer domestic, nearshore and farshore solutions. Driving success through Analytic Hiring, Real-Time Data Analytics, State-of-the-Art Technology and centered around Operational Excellence focused on Continuous Improvement ensures that every customer touch is delivered to the highest degree. Visit us at TheResultsCompanies.com and peruse our library of case studies and industry insights to learn more about why Results is one of the fastest growing Customer Experience companies in the world. Job Description The Supervisor provides World-class support to the Call Center Agents and our clients' customers, as well as consistently driving to exceed performance targets. The supervisor supports and develops RAs by providing and delivering a Best-In-Class level of coaching in areas of call center performance, customer service, technology, and professional development. Duties and Responsibilities Identify, Prioritize and Coach agent development areas. Directly manage team of 10 or more agents. Documents account resolutions, issues, and general notes. Assists agents with functionality and basic troubleshooting of product or account issues for the customers. Maintains target levels of performance required by the client . Maintains up-to-date level of product and procedural knowledge by being attentive to and acting upon information advised in email updates, team meetings, trainings and other briefings. Provide appropriate motivational techniques to promote team building and to increase team and Call Center morale. Helps maintain a good team and working environment. Multitask, listen, input data, probes, and proves solutions to the agents. Ensure that all Agent reference materials are up to date. Undertakes duties of a general nature or additional tasks as business requires from time to time Conduct mandatory phone call monitoring and desk-side coaching to ensure that all agents are providing the levels of customer service that is required. Ensure that agents have working equipment and all items needed to do their job. Qualifications Experience as a Mentor. Excellent KPI's. Must have PERFECT ATTENDANCE for the LAST 30 DAYS. Proficient knowledge of inbound contact center environment. Must have excellent phone skills, customer service skills, analytical and troubleshooting expertise. Must possess solid verbal and written communication skills. Must be able to multi-task, handle escalated calls and upset customers in a professional and courteous manner. Must be able to accommodate a flexible schedule. Must have analytical and troubleshooting expertise. Resume of readiness updated. Have great Positive Attitude Ability to develop and motivate a team. Superb listening, probing, negotiation and de-escalation skills needed. Additional Information Additional Information: The Results Companies is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by applicable law.

It's fun to work in a company where people truly BELIEVE in what they are doing! We're committed to bringing passion and customer focus to the business. About VXI VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company has 40,000 employees in more than 40 locations in North America, Asia, Europe, Africa, and the Caribbean. We deliver omnichannel and multilingual support, software development, quality assurance, CX advisory, and automation & process excellence to the world's most-respected brands. VXI is one of the fastest growing, privately-held business services organizations in the United States and the Philippines, and one of the few US-based customer-care organizations in China. VXI is also backed by private equity investor Bain Capital. Our initial partnership ran from 2012 to 2016 and was the beginning of prosperous times for the company. During this period, not only did VXI expand our footprint in the US and Philippines, but we also gained ground in the Chinese and Central American markets. Additionally, we acquired Symbio, expanding our global services offering and enhancing our competitive position. In 2022, Bain Capital re-invested in the organization after completing a buy-out from Carlyle. This is a rare occurrence in the private equity space and shows the level of performance VXI delivers for our clients, employees, and to shareholders. For more information about VXI, visit: *********** For more information about our partnership with Bain, please visit: **************************************************************************************** About the Opportunity The Director of IT Security is a hands-on leadership role that will lead the organization's security operations and compliance programs to safeguard systems, data, and infrastructure. This role is responsible for managing endpoint and email security, monitoring and analyzing security events, responding to incidents, maintaining security policies, and ensuring regulatory compliance. The ideal candidate will combine hands-on technical expertise with leadership skills to drive proactive security initiatives and foster a strong security culture across the organization. At VXI, we don't rely on the way things have always been done. We are built for agility, speed, and results. We question and measure everything. Results driven, focusing on execution. Fiercely proud of our startup DNA. Key Responsibilities Lead and mentor a small team of security analysts/engineers. Manage and monitor endpoint protection, detection, and response (EDR) solutions. Maintain and administer the secure email gateway to prevent phishing, spam, and malware. Monitor, analyze, and correlate security logs to identify threats and vulnerabilities. Secure and monitor cloud platforms (Azure, AWS, GCP) and SaaS applications (e.g., M365, Salesforce, Workday). Coordinate Vulnerability Assessment and Penetration Testing (VAPT) and ensure remediation. Maintain and update security policies in the Information Security & Systems Manual (ISSM). Assist with compliance efforts and act as point of contact (POC) for IT audits (PCI-DSS, SOC 2, ISO 27001, HIPAA, HITRUST). Conduct phishing campaigns and employee security awareness training. Collaborate with IT, engineering, and business stakeholders on secure project execution. Lead all incident response calls, ensuring hands-on involvement in containment, investigation, remediation, and post-incident review, including after-hours as required. Qualifications 5-8 years of experience in IT security operations, with at least 1-2 years in a leadership or team lead role. Proficiency with SIEM tools, EDR solutions, and log analysis. Hands-on experience with cloud security (Azure, AWS, or GCP) and SaaS platforms. Experience with compliance frameworks such as PCI-DSS, SOC 2, ISO 27001, HIPAA, HITRUST. Strong incident response and vulnerability management skills. Excellent communication and team leadership skills. Security certifications preferred: CompTIA Security+, CEH, CISSP, or CISM. Excellent verbal and written skills with the ability to communicate technical compliance to any audience. Strong analytical and problem-solving skills. Excellent communication skills. Must be able to thrive in a fast-paced dynamic environment with complex processes, rapid change, and multiple demands across the organization. Business Process Outsource experience preferred. Requires working during US business hours. Able to work within standard US business hours, Monday to Friday from 8am - 5pm ET. This description portrays in general terms the type and level(s) of work performed and is not intended to be all-inclusive, nor the specific duties of any one incumbent. Work Type: Full-Time Location: Charlotte NC, Atlanta GA, Lubbock TX, Tucson AZ, or Los Angeles CA Salary: From $120,000 to $150,000 and commensurate with experience. A remote work arrangement may be available to top caliber candidates. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Named the 2015 "Best Voice Excellence Company" in the Philippines by ICT International and Inc. Magazine's 5000 Fastest Growing companies in the U.S., The Results Companies is a successful Customer Experience leader on the move. Award winning solutions are the hallmark of Results' Partnership approach delivering innovative contact center outsourcing services for companies spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Education, Financial Services, Retail Cable/MSO and Energy. With over 14,000 employees in 22 locations, Results is able to offer domestic, nearshore and farshore solutions. Driving success through Analytic Hiring, Real-Time Data Analytics, State-of-the-Art Technology and centered around Operational Excellence focused on Continuous Improvement ensures that every customer touch is delivered to the highest degree. Visit us at TheResultsCompanies.com and peruse our library of case studies and industry insights to learn more about why Results is one of the fastest growing Customer Experience companies in the world. Additional Information Additional Information: The Results Companies is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by applicable law.

The Results Companies is a successful Customer Experience leader on the move. Award winning solutions are the hallmark of Results' Partnership approach delivering innovative contact center outsourcing services for companies spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Financial Services, Retail and Energy. With over 10,000 employees in 19 locations, Results is able to offer domestic, nearshore and farshore solutions. Driving success through Analytic Hiring, Real-Time Data Analytics, State-of-the-Art Technology and centered around Operational Excellence focused on Continuous Improvement ensures that every customer touch is delivered to the highest degree. Visit us at TheResultsCompanies.com and peruse our library of case studies and industry insights to learn more about why Results is one of the fastest growing Customer Experience companies in the world. Job Description Uses multiple computer applications to respond to customer needs Assists customer with basic troubleshooting and questions regarding product or account issues Documents customer calls in the database system; including resolutions, issues, and general notes Attends continuous training on product and procedural updates Maintain, at a minimum, target levels of productivity and performance Helps maintain a good team and working environment by assisting fellow employees and participating constructively in meetings Ability to multitask; listening, inputting data, providing solutions, navigating through various screens while applying customer satisfaction techniques Qualifications Must have excellent communication skills Previous customer service or call center experience preferred Proficient typing and computer navigation skills: typing speed of 25 WPM Superb listening, probing, negotiation and de-escalation skills needed Must be able to train full time Additional Information All your information will be kept confiden tial according to EEO guidelines.

Benefits: Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Vision insurance Benefits/Perks Flexible Schedule Competitive Pay Career Advancement Job SummaryWe are seeking an experienced and professional Truck Driver to join our team. In this role, you will transport a variety of goods and materials from one location to another. You will plan the most efficient route, ensure adherence to delivery schedules, and perform routine vehicle inspections and preventative maintenance. The ideal candidate has experience driving trucks and makes safety a number one priority. Responsibilities Pick up materials and goods in one location and transport to another location. Perform routine safety inspections and preventative maintenance Plan the safest and most efficient routes of travel Adhere to delivery schedules Maintain detailed driving log, including work periods, rest periods, and fuel expenses Comply with all company policies and driving laws Qualifications Previous experience as a Truck Driver is preferred Valid commercial driver's license (CDL) Graduation certificate from trucking school is preferred Familiarity with GPS systems, CB radios, and Automatic Vehicle Location (AVL) technology Understanding of all relevant truck driving laws and regulations Clean driving record Ability to pass a background check and drug screening Willingness to travel regularly and drive long distances “Construction management is for the fainthearted,” says nobody ever. When it comes to the crews you rely on, you need carelessness like you need a hole in your head. This rings truer for concrete than any other aspect of construction. Tiny flaws can cause huge problems. You have one chance to make a building that holds up to the highest standards, and that starts with firm foundations. You need pros and team-players who sweat the details. Who respect your budget. Who can handle concrete in any form from footers to elevated decks. And you'll get the most value from a leader who cares about the people grinding away on the job today as well as those who will use the finished product tomorrow.

Named the 2015 "Best Voice Excellence Company" in the Philippines by ICT International and Inc. Magazine's 5000 Fastest Growing companies in the U.S., The Results Companies is a successful Customer Experience leader on the move. Award winning solutions are the hallmark of Results' Partnership approach delivering innovative contact center outsourcing services for companies spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Education, Financial Services, Retail Cable/MSO and Energy. With over 14,000 employees in 22 locations, Results is able to offer domestic, nearshore and farshore solutions. Driving success through Analytic Hiring, Real-Time Data Analytics, State-of-the-Art Technology and centered around Operational Excellence focused on Continuous Improvement ensures that every customer touch is delivered to the highest degree. Visit us at TheResultsCompanies.com and peruse our library of case studies and industry insights to learn more about why Results is one of the fastest growing Customer Experience companies in the world. Job Description Trainer occupy a key role as the initial facilitator/leader for Results' new Associates. Trainer is responsible for Training the New Hire program, teaching and validating requisite skills and behaviors with consistency are key job functions. Trainer also facilitates ongoing and enhancement training and may be assigned for specialized training projects. Duties and Responsibilities Maintains Subject Matter Expertise for the program being handled by knowing up-to-date products and services, policies, processes and procedures Attends Day Zero meetings with HR-Recruiting and participate in NHO facilitation Facilitates classroom training to transfer program product knowledge, call handling skills, customer service/sales skills and program process and procedures Assists Grad School Dean to prepare and deliver training on the floor that will improve Associates' skills, knowledge and performance Follows training class to Grad School and assists the Grad School Dean when not in class Provides feedback to the Training Manager/Site Director/Global Training Leaders to identify gaps in training and other areas of opportunity Gathers, documents and distribute clear information from updates received by global training and/or client Attends training meetings and responds to emails and phone calls to insure all program information is documented and updated Assists in monitoring Associate calls and performance to identify gaps in training Works with the Quality and Leadership Team to assist in the quality improvement process of the account Participates in calibration meetings to ensure information being trained is updated at all times Extracts/generates training reports such as class attendance and performance records, as well as furnishing other training requirements as determined by the program or account operations Qualifications One to two years progressively responsible experience in a contact center environment Completion of the required Tools and Techniques for Trainers (TT4T) courses and/or completion of the Associate Trainer Program (ATP) A combination of education and experience in applying adult education theories and the principles of systematic design of training and evaluation must take place within 90 days of joining Results University as a Trainer Excellent non-verbal and verbal communication skills - both oral and written Must have a dynamic and engaging classroom presence Displays organized, innovative thinking to strategically solve problems Proficient in using MS Office products (Word, Excel and PowerPoint) Strong interpersonal skills with the ability to perform effectively as member of a team Excellent consulting skills, (e.g., critical thinking, problem solving, decision making, and influencing) Ability to creatively use resources and adjust to changes quickly and professionally Ability to work independently with minimal supervision, but also in a team environment Strong attention to detail Ability to monitor the method of communication and adjust as needed based on to whom and what is being communicated Ability to prioritize assignments and projects based on importance and customer expectations Ability to work in a normal office environment Ability to work multiple shifts as required (with work week in-class possibly being 45-50 hours) Complete Resume of Readiness, Peer Evaluation Form and Manager Evaluation Form Monthly Self-Development Plan and Roadmap to Success Before facilitating a class, Trainers must go through the applicable certification process Ability to travel if needed Additional Information Additional Information: The Results Companies is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by applicable law.

Named the 2015 "Best Voice Excellence Company" in the Philippines by ICT International and Inc. Magazine's 5000 Fastest Growing companies in the U.S., The Results Companies is a successful Customer Experience leader on the move. Award winning solutions are the hallmark of Results' Partnership approach delivering innovative contact center outsourcing services for companies spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Education, Financial Services, Retail Cable/MSO and Energy. With over 14,000 employees in 22 locations, Results is able to offer domestic, nearshore and farshore solutions. Driving success through Analytic Hiring, Real-Time Data Analytics, State-of-the-Art Technology and centered around Operational Excellence focused on Continuous Improvement ensures that every customer touch is delivered to the highest degree. Visit us at TheResultsCompanies.com and peruse our library of case studies and industry insights to learn more about why Results is one of the fastest growing Customer Experience companies in the world. Job Description The Supervisor provides World-class support to the Call Center Agents and our clients' customers, as well as consistently driving to exceed performance targets. The supervisor supports and develops RAs by providing and delivering a Best-In-Class level of coaching in areas of call center performance, customer service, technology, and professional development. Duties and Responsibilities Identify, Prioritize and Coach agent development areas. Directly manage team of 10 or more agents. Documents account resolutions, issues, and general notes. Assists agents with functionality and basic troubleshooting of product or account issues for the customers. Maintains target levels of performance required by the client . Maintains up-to-date level of product and procedural knowledge by being attentive to and acting upon information advised in email updates, team meetings, trainings and other briefings. Provide appropriate motivational techniques to promote team building and to increase team and Call Center morale. Helps maintain a good team and working environment. Multitask, listen, input data, probes, and proves solutions to the agents. Ensure that all Agent reference materials are up to date. Undertakes duties of a general nature or additional tasks as business requires from time to time Conduct mandatory phone call monitoring and desk-side coaching to ensure that all agents are providing the levels of customer service that is required. Ensure that agents have working equipment and all items needed to do their job. Qualifications Experience as a Mentor. Excellent KPI's. Must have PERFECT ATTENDANCE for the LAST 30 DAYS. Proficient knowledge of inbound contact center environment. Must have excellent phone skills, customer service skills, analytical and troubleshooting expertise. Must possess solid verbal and written communication skills. Must be able to multi-task, handle escalated calls and upset customers in a professional and courteous manner. Must be able to accommodate a flexible schedule. Must have analytical and troubleshooting expertise. Resume of readiness updated. Have great Positive Attitude Ability to develop and motivate a team. Superb listening, probing, negotiation and de-escalation skills needed. Additional Information Additional Information: The Results Companies is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by applicable law.

Named the 2015 "Best Voice Excellence Company" in the Philippines by ICT International and Inc. Magazine's 5000 Fastest Growing companies in the U.S., The Results Companies is a successful Customer Experience leader on the move. Award winning solutions are the hallmark of Results' Partnership approach delivering innovative contact center outsourcing services for companies spanning all verticals including Healthcare, Travel & Entertainment, Telecommunications, Education, Financial Services, Retail Cable/MSO and Energy. With over 14,000 employees in 22 locations, Results is able to offer domestic, nearshore and farshore solutions. Driving success through Analytic Hiring, Real-Time Data Analytics, State-of-the-Art Technology and centered around Operational Excellence focused on Continuous Improvement ensures that every customer touch is delivered to the highest degree. Visit us at TheResultsCompanies.com and peruse our library of case studies and industry insights to learn more about why Results is one of the fastest growing Customer Experience companies in the world. Additional Information Additional Information: The Results Companies is an Equal Opportunity Employer. Qualified applicants are considered for employment without regard to race, color, age, national origin, religion, marital status, sex, sexual orientation, gender identity, gender expression, genetics, disability, protected veteran status or any other basis prohibited by applicable law.

Job Description Warranty Sales Executive - Earn $5,000+ Every Month 💰 Top performers earn $3,000+ a month in bonuses - on top of a competitive base pay! 📞 Inbound sales only - no cold calls, customers already own appliances. 🏡 100% remote + paid training + unlimited earning potential Our people take home $3,000+ a month just in bonuses - on top of a steady base wage. That means consistent income you can count on, plus unlimited upside when you bring your A-game in sales. If you're hungry, competitive, and love being rewarded for results, this is your kind of opportunity. There are not many opportunities like this out there. What You'll Do Convert Inbound Calls: Customers already own appliances - you'll help them protect their purchase. Upsell Extended Warranties: Show value, handle objections, and close sales with confidence. Represent well-known brands: Create brand experiences for the biggest US brands. Crush Sales Targets: Push yourself, and your teammates, to achieve stand-out results delivering results for customers and your wallet. What We Offer Steady Base Pay: $15 USD/hr providing stability you can count on. Uncapped Bonuses: No cap on your earning potential with top performers hitting $3,000+ every month Remote Flexibility: Work from home with all the tools you need (including coaching and team members for support) Paid Training: Learn proven techniques that set you up to win. Benefits: Employee-sponsored benefits. Career Growth: Sales-focused environment with clear advancement paths. We want you to join, perform and build your career with us. Flexible Schedules - Open availability Monday thru Friday 8am -8pm, Saturday & Sunday 10am - 6pm; split days off. What You Bring At least 6 months of sales experience - retail, phone, or otherwise. The ability to build rapport with customers, have impactful conversations, be curious and welcoming Strong communication and objection-handling skills. Motivation to compete, win, and get paid for your performance. Commitment - Attendance is really important to us, only apply if you are able to commit to working your schedule. Tech-ready: Windows 11 PC, headset, webcam, reliable internet. Technical Requirements: This is a bring-your-own-device role. Your computer system needs to meet the following: Operating System: Windows 11 (Apple devices and Chromebooks are not compatible). Hardware: Minimum 8 GB RAM and Intel I3 processor. Internet: Reliable internet connection with minimum speeds of 30 Mbps download / 8 Mbps upload. Connectivity: Ability to work with an Ethernet cable connected to the modem. Equipment: Webcam and USB headset required for communication and training. 👉 This isn't just another inbound sales job. It's a sales career with unlimited earning potential - where your bonus check reflects your hustle. Apply today and start turning inbound calls into income. #spon