FRAUD PRODUCT LEAD 1LOD WHAT IS THE OPPORTUNITY? The 1LOD Fraud Strategy and Analytics - Product Owner is responsible for the oversight of activities at an enterprise level for fraud risk management at CNB. Fraud Strategy work across all City National Bank, subsidiaries, and to develop, design and implement consistent controls combating fraud ensuring a consistent approach. Provide direction and oversight driving a high level of performance, a superior client experience and sustainable value creation for RBC shareholders. Lead the transformation of Fraud Managements capabilities and processes continuing best in class solutions. Fraud Strategy is accountable for being the primary point of contact for each business segment and for monitoring strategies to prevent, detect, and minimize fraud losses.As Fraud Product Owner this will involve identifying the risk trends, envisioning fraud remediation solution in-house and vendor based to help target the problem and working with Fraud SME, Tech experts and Business stakeholders to design the best in class fraud surveillance products to help mitigate the risk. This will also involve identifying the Target solution for managing the fraud risk effectively and iteratively delivering solutions to develop towards the target state. The Fraud Product Owner should be able to determine the key performance indicators to help define and manage progress and demonstrating progress against the key KPIs by building effective solution. As part of this role the individual will work closely with the cross functional team including technology, business, operations, investigation to design vision, develop requirement and deliver effective fraud prevention solution.
WHAT WILL YOU DO?
Develop, implement, and manage first line fraud product strategy and practice to ensure comprehensive coverage of internal and external fraud. Ensure adequacy of coverage for end-to-end processes that span multiple businesses.
Understand upcoming threats and formulate fraud risk strategies and design and develop solution in partnership with technology organization to mitigate the risk
Actively engage assigned units, subsidiary and affiliates to ensure that the fraud risk practice is balanced, comprehensive and a transparent reflection of CNB compared to risk appetite.
Work directly with the leadership team to embed an understanding of the fraud risk profile and risk appetite into strategic decision making; challenge decision making that contradicts profile and risk appetite.
Requirement Gathering and Analysis: Collaborate with stakeholders, including fraud analysists, risk managers and technology teams to gather requirements for fraud detection and prevention systems. Analyze and prioritize requirements based on business impact and feasibility
Translate requirements into detailed specifications and design fraud prevention and detection solutions. Create a roadmap for system enhancements and new features considering both short term goals and long term vision
Design the solution and build requirement for tool to support the reporting of fraud risk profiles, analysis and exposures to the Executives, Senior Management and RBC on a regular basis. Reporting should include existing and emerging areas of risk, implications for operational risk appetite, and the ability of the risk management and control infrastructure to support business activities.
Quality Assurance and Testing: Collaborate with the quality assurance teams to define test plans and ensure the effectiveness of fraud detection algorithms and systems. Conduct user acceptance testing to validate the functionality and performance of the developed solutions
Identify requirements for deep dive, initiate or lead deep dive assessments in the bank, as required.
Participate in committees or associated governance/review activities on key business initiatives ensuring that existing and emerging fraud risks for new products, processes and transformational initiatives are identified.
WHAT DO YOU NEED TO SUCCEED?
Required Qualifications*
Bachelor's Degree or equivalent
Minimum 8 years in a combination of fraud risk management and designing fraud strategy to mitigate the risk
Minimum 6 years banking/financial services and/or technology industry experience.
Minimum 5 years of experience in designing the fraud prevention products with Financial institutes or tech industry
Additional Qualifications
Expert knowledge of Fraud Risk Management frameworks, policies and practices
Strong leadership skills
Proven business knowledge within the assigned Platform
Strategic mindset, with excellent knowledge and understanding of banking/financial services
Highly developed ability for conceptual thinking
Excellent communication and presentation skills
Well developed impact and influence skills
Proven track record of building strong relationships across business functions
Law enforcement or investigative background
Experience in cybercrimes, financial fraud investigations, trading or sales fraud investigations
WHAT'S IN IT FOR YOU?
Compensation
Starting base salary: $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.
Benefits and Perks
At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:
Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
Generous 401(k) company matching contribution
Career Development through Tuition Reimbursement and other internal upskilling and training resources
Valued Time Away benefits including vacation, sick and volunteer time
Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
Career Mobility support from a dedicated recruitment team
Colleague Resource Groups to support networking and community engagement
Get a more detailed look at our Benefits and Perks.
ABOUT US
Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us.
INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT
City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.
Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.#CA-NW.
$111.4k-189.7k yearly 1d ago
Looking for a job?
Let Zippia find it for you.
AI Product Manager
Capcenter 4.2
Richmond, VA jobs
CapCenter is a fintech-powered mortgage lender and real estate services company focused on helping people buy and refinance homes with zero closing costs. We use technology, data, and automation to simplify complex financial transactions and deliver meaningful value to both customers and employees.
Role Overview
CapCenter is seeking a AI ProductManager who actively uses AI and modern tooling in their daily work and has experience with mortgage or fintech technology.
The ideal candidate combines an entrepreneurial mindset with strong engineering intuition - able to ideate high-impact software and automation opportunities, then prototype and architect solutions that:
Drive revenue and sales growth
Increase employee capacity and operational throughput
Reduce the cost and complexity of operations
This role operates at the intersection of business, engineering, and emerging technology, with a strong emphasis on using AI to identify problems worth solving, validate solutions quickly, and turn ideas into production-ready systems in a regulated environment.
Key Responsibilities
Proactively identify high-impact opportunities for software and automation across sales, operations, and servicing
Leverage AI and LLM-based tools in day-to-day work, including:
Rapid prototyping of software products and internal tools
Exploring architectural approaches and technical designs
Troubleshooting technical issues and unblocking roadblocks
Partner with business stakeholders to understand workflows, bottlenecks, and cost drivers, and translate them into technical solutions
Translate business, regulatory, and operational workflows into clear product and technical requirements
Partner closely with engineering on technical tradeoffs, dependencies, and delivery
Prioritize initiatives based on measurable business impact, including revenue growth, efficiency gains, and cost reduction
Define success metrics and measure product performance using data, logs, and AI-assisted analysis
Iterate quickly based on results, feedback, and business outcomes
Required Qualifications
Bachelor's degree in computer science, engineering, finance, or a related field
5+ years of experience in ProductManagement, Technical ProductManagement, or Software Engineering
Experience using, integrating, or developing mortgage or fintech technology
Strong technical fluency, including:
APIs, system integrations, and data models
Cloud-based platforms (AWS, GCP, or Azure)
Modern web or service-oriented architectures
Familiarity with AI platforms and LLMs (e.g., OpenAI, Anthropic)
Demonstrated ability to use AI to prototype, build, and troubleshoot technical solutions
Experience writing technical requirements and managing backlogs
Strong communication skills with both technical and non-technical stakeholders
Proven ability to operate with ambiguity and take ownership from idea through execution
$101k-151k yearly est. 1d ago
Director, Debit Product Management & Delivery
American Express 4.8
New York, NY jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Network & Acquirer Solutions (NAS) team is at the heart of American Express and is a core function within the Global Merchant and Network Services (GMNS) business unit. Each year, we power billions of transactions through our global payments network, serving our Issuing & Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners, and customers.
The Network Product & Enablement team with NAS is responsible for the Network, the maintenance of existing functionality, the development of new products and services, and operations. Our solutions deliver value to American Express' Card Members, acquirers and partners across the globe, whether proprietary or third-party by facilitating secure and seamless transactions between American Express' issuers, acquirers and merchants. Our goal is to enable Card Members to pay however and wherever they choose. We deliver on these by setting the vision and strategy for the Network, anchoring our priorities into those of the enterprise, and developing and managing an associated set of products. We keep the customer perspective top-of-mind, factor in competition and regulatory trends, and apply an end-to-end productmanagement approach (i.e., including strategy, roadmaps, scaling plans, business cases, success metrics, KPIs). We lead the end-to-end process, manage the end-to-end partner lifecycle and are also responsible for industry intelligence and engagement through various governing bodies.
**About the Role**
The Director, Debit ProductManagement & Delivery, will lead the development and commercialization of American Express's Debit acquiring capabilities - from concept through deployment. This role will ensure new Debit products and features are designed, built, and launched to meet customer, partner, and business needs.
Reporting to the Vice President, Debit U.S. Program and Go-To-Market, this leader will oversee the full delivery from defining requirements to driving development across Network, Acquiring, and technology teams to ensure seamless execution.
**Key Responsibilities**
+ **Lead Product Development:** Manage the roadmap for U.S. Debit acquiring capabilities, from ideation through market launch, ensuring delivery of high-quality, compliant, and market-ready solutions.
+ **Delivery Leadership:** Oversee day-to-day execution across technology and business workstreams; ensure timelines, budgets, and deliverables are met.
+ **Stakeholder Collaboration:** Partner closely with Network, Risk, Operations, and Go-To-Market teams to ensure readiness and alignment across 30 workstreams and multiple enterprise functions.
+ **Operational Excellence:** Embed processes, controls, and governance frameworks to ensure scalable, sustainable delivery.
+ **Partner Integration:** Manage interactions with network and acquiring partners, driving solution design, testing, and deployment readiness.
+ **Team Leadership:** Build, lead, and develop a team of productmanagers and delivery experts to achieve strategic and operational objectives.
**Minimum Qualifications**
+ 5 years of productmanagement, program delivery, or acquiring experience
+ Proven experience leading cross-functional delivery programs with multiple stakeholders and dependencies
+ Deep understanding of U.S. Debit routing, processing, and acquiring infrastructure
+ Strong project management discipline, with ability to deliver complex initiatives on time and within scope
+ Excellent communication and problem-solving skills, with ability to navigate ambiguity and influence outcomes
+ Bachelor's degree or equivalent experience required; advanced degree preferred
+ Strongly Preferred: U.S. Debit acquiring experience
**Qualifications**
Salary Range: $144,250.00 to $256,250.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Product
**Primary Location:** US-New York-New York
**Other Locations:** US-South Carolina-Charleston, US-California-Palo Alto, US-Florida-Sunrise, US-Utah-Salt Lake City, US-Georgia-Atlanta, US-California-San Francisco, US-Utah-Sandy, US-Illinois-Chicago
**Schedule** Full-time
**Req ID:** 25021334
$144.3k-256.3k yearly 1d ago
Director, Debit Product Management & Delivery
American Express 4.8
New York, NY jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Network & Acquirer Solutions (NAS) team is at the heart of American Express and is a core function within the Global Merchant and Network Services (GMNS) business unit. Each year, we power billions of transactions through our global payments network, serving our Issuing & Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners, and customers.
The Network Product & Enablement team with NAS is responsible for the Network, the maintenance of existing functionality, the development of new products and services, and operations. Our solutions deliver value to American Express' Card Members, acquirers and partners across the globe, whether proprietary or third-party by facilitating secure and seamless transactions between American Express' issuers, acquirers and merchants. Our goal is to enable Card Members to pay however and wherever they choose. We deliver on these by setting the vision and strategy for the Network, anchoring our priorities into those of the enterprise, and developing and managing an associated set of products. We keep the customer perspective top-of-mind, factor in competition and regulatory trends, and apply an end-to-end productmanagement approach (i.e., including strategy, roadmaps, scaling plans, business cases, success metrics, KPIs). We lead the end-to-end process, manage the end-to-end partner lifecycle and are also responsible for industry intelligence and engagement through various governing bodies.
About the Role
The Director, Debit ProductManagement & Delivery, will lead the development and commercialization of American Express's Debit acquiring capabilities - from concept through deployment. This role will ensure new Debit products and features are designed, built, and launched to meet customer, partner, and business needs.
Reporting to the Vice President, Debit U.S. Program and Go-To-Market, this leader will oversee the full delivery from defining requirements to driving development across Network, Acquiring, and technology teams to ensure seamless execution.
Key Responsibilities
Lead Product Development: Manage the roadmap for U.S. Debit acquiring capabilities, from ideation through market launch, ensuring delivery of high-quality, compliant, and market-ready solutions.
Delivery Leadership: Oversee day-to-day execution across technology and business workstreams; ensure timelines, budgets, and deliverables are met.
Stakeholder Collaboration: Partner closely with Network, Risk, Operations, and Go-To-Market teams to ensure readiness and alignment across 30+ workstreams and multiple enterprise functions.
Operational Excellence: Embed processes, controls, and governance frameworks to ensure scalable, sustainable delivery.
Partner Integration: Manage interactions with network and acquiring partners, driving solution design, testing, and deployment readiness.
Team Leadership: Build, lead, and develop a team of productmanagers and delivery experts to achieve strategic and operational objectives.
Minimum Qualifications
5+ years of productmanagement, program delivery, or acquiring experience
Proven experience leading cross-functional delivery programs with multiple stakeholders and dependencies
Deep understanding of U.S. Debit routing, processing, and acquiring infrastructure
Strong project management discipline, with ability to deliver complex initiatives on time and within scope
Excellent communication and problem-solving skills, with ability to navigate ambiguity and influence outcomes
Bachelor's degree or equivalent experience required; advanced degree preferred
Strongly Preferred: U.S. Debit acquiring experience
Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
$144.3k-256.3k yearly 1d ago
Director, Debit Product Management & Delivery
American Express 4.8
Atlanta, GA jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Network & Acquirer Solutions (NAS) team is at the heart of American Express and is a core function within the Global Merchant and Network Services (GMNS) business unit. Each year, we power billions of transactions through our global payments network, serving our Issuing & Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners, and customers.
The Network Product & Enablement team with NAS is responsible for the Network, the maintenance of existing functionality, the development of new products and services, and operations. Our solutions deliver value to American Express' Card Members, acquirers and partners across the globe, whether proprietary or third-party by facilitating secure and seamless transactions between American Express' issuers, acquirers and merchants. Our goal is to enable Card Members to pay however and wherever they choose. We deliver on these by setting the vision and strategy for the Network, anchoring our priorities into those of the enterprise, and developing and managing an associated set of products. We keep the customer perspective top-of-mind, factor in competition and regulatory trends, and apply an end-to-end productmanagement approach (i.e., including strategy, roadmaps, scaling plans, business cases, success metrics, KPIs). We lead the end-to-end process, manage the end-to-end partner lifecycle and are also responsible for industry intelligence and engagement through various governing bodies.
**About the Role**
The Director, Debit ProductManagement & Delivery, will lead the development and commercialization of American Express's Debit acquiring capabilities - from concept through deployment. This role will ensure new Debit products and features are designed, built, and launched to meet customer, partner, and business needs.
Reporting to the Vice President, Debit U.S. Program and Go-To-Market, this leader will oversee the full delivery from defining requirements to driving development across Network, Acquiring, and technology teams to ensure seamless execution.
**Key Responsibilities**
+ **Lead Product Development:** Manage the roadmap for U.S. Debit acquiring capabilities, from ideation through market launch, ensuring delivery of high-quality, compliant, and market-ready solutions.
+ **Delivery Leadership:** Oversee day-to-day execution across technology and business workstreams; ensure timelines, budgets, and deliverables are met.
+ **Stakeholder Collaboration:** Partner closely with Network, Risk, Operations, and Go-To-Market teams to ensure readiness and alignment across 30 workstreams and multiple enterprise functions.
+ **Operational Excellence:** Embed processes, controls, and governance frameworks to ensure scalable, sustainable delivery.
+ **Partner Integration:** Manage interactions with network and acquiring partners, driving solution design, testing, and deployment readiness.
+ **Team Leadership:** Build, lead, and develop a team of productmanagers and delivery experts to achieve strategic and operational objectives.
**Minimum Qualifications**
+ 5 years of productmanagement, program delivery, or acquiring experience
+ Proven experience leading cross-functional delivery programs with multiple stakeholders and dependencies
+ Deep understanding of U.S. Debit routing, processing, and acquiring infrastructure
+ Strong project management discipline, with ability to deliver complex initiatives on time and within scope
+ Excellent communication and problem-solving skills, with ability to navigate ambiguity and influence outcomes
+ Bachelor's degree or equivalent experience required; advanced degree preferred
+ Strongly Preferred: U.S. Debit acquiring experience
**Qualifications**
Salary Range: $144,250.00 to $256,250.00 annually bonus equity (if applicable) benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ 6% Company Match on retirement savings plan
+ Free financial coaching and financial well-being support
+ Comprehensive medical, dental, vision, life insurance, and disability benefits
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
**Job:** Product
**Primary Location:** US-New York-New York
**Other Locations:** US-South Carolina-Charleston, US-California-Palo Alto, US-Florida-Sunrise, US-Utah-Salt Lake City, US-Georgia-Atlanta, US-California-San Francisco, US-Utah-Sandy, US-Illinois-Chicago
**Schedule** Full-time
**Req ID:** 25021334
$144.3k-256.3k yearly 1d ago
Director, Debit Product Management & Delivery
American Express 4.8
Atlanta, GA jobs
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
The Network & Acquirer Solutions (NAS) team is at the heart of American Express and is a core function within the Global Merchant and Network Services (GMNS) business unit. Each year, we power billions of transactions through our global payments network, serving our Issuing & Acquiring partners in more than 170 markets worldwide. We grow revenue by driving strategic, multi-year initiatives to deliver differentiated value to our merchants, partners, and customers.
The Network Product & Enablement team with NAS is responsible for the Network, the maintenance of existing functionality, the development of new products and services, and operations. Our solutions deliver value to American Express' Card Members, acquirers and partners across the globe, whether proprietary or third-party by facilitating secure and seamless transactions between American Express' issuers, acquirers and merchants. Our goal is to enable Card Members to pay however and wherever they choose. We deliver on these by setting the vision and strategy for the Network, anchoring our priorities into those of the enterprise, and developing and managing an associated set of products. We keep the customer perspective top-of-mind, factor in competition and regulatory trends, and apply an end-to-end productmanagement approach (i.e., including strategy, roadmaps, scaling plans, business cases, success metrics, KPIs). We lead the end-to-end process, manage the end-to-end partner lifecycle and are also responsible for industry intelligence and engagement through various governing bodies.
About the Role
The Director, Debit ProductManagement & Delivery, will lead the development and commercialization of American Express's Debit acquiring capabilities - from concept through deployment. This role will ensure new Debit products and features are designed, built, and launched to meet customer, partner, and business needs.
Reporting to the Vice President, Debit U.S. Program and Go-To-Market, this leader will oversee the full delivery from defining requirements to driving development across Network, Acquiring, and technology teams to ensure seamless execution.
Key Responsibilities
Lead Product Development: Manage the roadmap for U.S. Debit acquiring capabilities, from ideation through market launch, ensuring delivery of high-quality, compliant, and market-ready solutions.
Delivery Leadership: Oversee day-to-day execution across technology and business workstreams; ensure timelines, budgets, and deliverables are met.
Stakeholder Collaboration: Partner closely with Network, Risk, Operations, and Go-To-Market teams to ensure readiness and alignment across 30+ workstreams and multiple enterprise functions.
Operational Excellence: Embed processes, controls, and governance frameworks to ensure scalable, sustainable delivery.
Partner Integration: Manage interactions with network and acquiring partners, driving solution design, testing, and deployment readiness.
Team Leadership: Build, lead, and develop a team of productmanagers and delivery experts to achieve strategic and operational objectives.
Minimum Qualifications
5+ years of productmanagement, program delivery, or acquiring experience
Proven experience leading cross-functional delivery programs with multiple stakeholders and dependencies
Deep understanding of U.S. Debit routing, processing, and acquiring infrastructure
Strong project management discipline, with ability to deliver complex initiatives on time and within scope
Excellent communication and problem-solving skills, with ability to navigate ambiguity and influence outcomes
Bachelor's degree or equivalent experience required; advanced degree preferred
Strongly Preferred: U.S. Debit acquiring experience
Salary Range: $144,250.00 to $256,250.00 annually + bonus + equity (if applicable) + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers - Click to view the "Know Your Rights" poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: ***************************
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
Job Title
Fleet & Brand Owner Activation Marketing Manager (USAC)
Collaborate with Innovative 3Mers Around the World
Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.
This position provides an opportunity to transition from other private, public, government or military environments to a 3M career.
The Impact You'll Make in this Role
As a Fleet & Brand Owner Activation Marketing Manager, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:
Leading the development of marketing strategies and tactics aimed at generating demand for 3Ms graphics fleet solutions and brand owners.
Implementing and optimizing online and offline lead generation campaigns in partnership with area and/or global channel, product and integrated marketing teams.
Developing and executing a lead to revenue model in partnership with the graphics sales team.
Support the development and commercialization of new fleet graphics solutions and brand owner graphics by providing insights on fleet manager and brand owner needs.
Collaborate with area portfolio and marketing experience lab to lead development and implementation of USAC marketing plan.
Identify, monitor, and report on key marketing KPIs to evaluate campaign performance and guide data‐driven decision‐making.
Synthesize key market insights from various sources (e.g. industry KOLs, customers, sales team). Utilize this data to articulate USAC needs to various internal stakeholders.
Your Skills and Expertise
To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:
Bachelor's degree or higher (completed and verified prior to start)
Three (3) years of marketing and/or business development experience in a B2B environment in a private, public, government or military environment.
Two (2) years experience working with electronic sales and data tools such as Power BI and SFDC.
Additional qualifications that could help you succeed even further in this role include:
Master's degree in business or marketing
Strong analytics and communication skills
Experience working in the graphics industry
Location: Maplewood, MN or London, ON
Travel: May include up to 20% domestic
Relocation Assistance: May be authorized
Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).
Supporting Your Well-being
3M offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope.
Resources for You
For more details on what happens before, during and after the interview process, check out the Insights for Candidates page at 3M.com/careers.
Applicable to US Applicants Only:The expected compensation range for this position is $164,612 - $201,193, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: ***************************************************************
Good Faith Posting Date Range 01/07/2026 To 02/06/2026 Or until filled
All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has provisions discussing conflicts of interest and how inventions are assigned. Employees that are Job Grade 7 or equivalent and above may also have obligations to not compete against 3M or solicit its employees or customers, both during their employment, and for a period after they leave 3M.
Learn more about 3M's creative solutions to the world's problems at ********** or on Instagram, Facebook, and LinkedIn @3M.
Responsibilities of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties.
Safety is a core value at 3M. All employees are expected to contribute to a strong Environmental Health and Safety (EHS) culture by following safety policies, identifying hazards, and engaging in continuous improvement.
Pay & Benefits Overview: https://**********/3M/en_US/careers-us/working-at-3m/benefits/
3M does not discriminate in hiring or employment on the basis of race, color, sex, national origin, religion, age, disability, veteran status, or any other characteristic protected by applicable law.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
3M Global Terms of Use and Privacy Statement
Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at 3M are conditioned on your acceptance and compliance with these terms.
Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application, you will be asked to confirm your agreement with the terms.
$164.6k-201.2k yearly 7d ago
Product Engagement Lead - Spend Clarity & Partnerships
Visa Inc. 4.5
Foster City, CA jobs
A leading global financial services company is seeking a Director for Visa Spend Clarity Enterprise (VSCE) to provide strategic product support and manage relationships with partner banks. The ideal candidate has extensive experience in account management and productmanagement, along with strong interpersonal and communication skills. This hybrid role includes participation in product testing and deployment, requiring significant collaboration with internal teams. Competitive salary range available.
#J-18808-Ljbffr
$124k-165k yearly est. 4d ago
Senior Product Marketing Manager, FinTech & Title Solutions
First American Financial Corp 4.7
Santa Ana, CA jobs
A leading financial services firm in California is searching for a Senior Product Marketing Manager to drive product adoption within the title and escrow industry. This role will be responsible for developing go-to-market strategies, creating marketing collateral, and ensuring client enablement while working closely with various teams. Ideal candidates should have over 5 years of product marketing experience and a Bachelor's degree in a related field. The estimated pay range for this position is $126,100 to $168,125 annually.
#J-18808-Ljbffr
$126.1k-168.1k yearly 2d ago
Senior Product Lead, API Marketplace Platform
Jpmorgan Chase & Co 4.8
Palo Alto, CA jobs
A leading financial services firm in California seeks a Senior Product Associate to leverage expertise in product development within the API Management Platform. The role requires a minimum of 3 years of productmanagement experience, strong analytical skills, and proficient knowledge of tools like JIRA. You will identify new product opportunities and collaborate with cross-functional teams to enhance existing offerings. The position offers a competitive rewards package and emphasizes diversity and inclusion.
#J-18808-Ljbffr
$147k-189k yearly est. 1d ago
Director, Institutional Capital & Strategy
Legal & General Investment Management America 4.7
Chicago, IL jobs
A leading investment management firm is seeking an Investment Director to raise capital from institutional investors. The ideal candidate will have a proven track record in asset raising within fixed income and index strategies, along with extensive relationship-building skills. Responsibilities include cultivating client relationships and collaborating with teams to enhance AUM growth. Candidates should possess strong communication skills and be able to navigate the institutional investment landscape effectively. Competitive salary offered with a broad benefits package.
#J-18808-Ljbffr
$134k-179k yearly est. 2d ago
Investments Director: Strategy, Modeling & Team Leadership
Phillips Edison & Company 4.2
Cincinnati, OH jobs
A leading real estate investment firm based in Cincinnati is seeking a Director for their Investments team. This role involves leading a team of analysts, overseeing the preparation of investment models, and collaborating with various departments to guide property acquisitions. The ideal candidate should have 5-10 years of experience in commercial real estate investment and possess advanced Excel and Argus Enterprise skills. This position is a unique opportunity to establish a new Investments vertical and contribute to the company's strategic growth.
#J-18808-Ljbffr
A leading financial services firm in Miami is looking for a Private Banker to develop and manage client relationships and create tailored wealth management strategies. Candidates should have over 15 years of experience in the financial sector, strong knowledge of investment and credit products, and relevant licensing. This role offers a salary range of $200,000 to $500,000 plus comprehensive employee benefits including medical coverage and paid time off.
#J-18808-Ljbffr
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.
About the Role:
Are you ready to elevate the design vision for how small businesses interact with their money?
As the Payments + Risk Design Lead, you'll own end‑to‑end product design for some of the most complex and mission‑critical systems at Gusto. This is a senior individual‑contributor role that blends deep hands‑on design craft with cross‑functional leadership.
You'll serve as a design leader alongside two other designers on the Payments + Risk team, helping elevate craft, drive alignment, and mentor teammates through mindful feedback and proficient collaboration.
You combine systems thinking with remarkable UX and visual design skills, enabling you to craft scalable patterns, explore new interaction models, and raise the overall quality of our product experiences. You'll shape seamless and credible money‑movement experiences across Gusto's products-ensuring reliability, security, and simplicity at scale.
About the Team:
The Payments and Risk Platform is the foundation of Gusto's success. We ensure money moves seamlessly and securely between businesses, partners, employees, government entities, and Gusto itself.
We enable rapid and proficient money movement while protecting our platform from financial risk. Our work spans re‑architecting Gusto's core payment systems, reducing false positives in fraud detection, and building credit and debt‑collection systems.
Our mandate: enable fast, reliable payment flows and protect the platform, all while delivering great experiences at scale.
Here's what you'll do day‑to‑day:
Design end‑to‑end product experiences across complex financial workflows as a hands‑on senior IC.
Define and drive the long‑term UX vision for Payments + Risk, aligned with Gusto's strategy for money movement, trust, and risk.
Lead design strategy within your focus area, partnering closely with Product, Engineering, and Risk to create alignment and clarity.
Elevate the visual and interaction design quality of Payments + Risk experiences, ensuring clarity, polish, and usability.
Explore and define new UX/UI patterns for sophisticated workflows-especially where no patterns currently exist.
Evolve and maintain the design system, shaping scalable components and interaction models that support critical customer journeys.
Influence product and technical roadmaps by advocating for customer needs, design quality, and long‑term system health.
Collaborate with Research to uncover and interpret user insights that inform product direction and UX strategy.
Mentor other designers through feedback, pairing, and shared problem‑solving, helping raise the overall craft bar.
Contribute to Gusto's design leadership community, shaping standards, processes, and design excellence across the organization.
Here's what we're looking for:
8-10+ years of product design experience, including time spent in complex, technical, or large‑scale product domains.
A portfolio demonstrating extraordinary UX and visual design craft, with high‑quality, polished product work.
Proven ability to lead design direction, drive alignment, and influence cross‑functional partners.
Experience designing for deeply technical systems, financial workflows, or other complex problem spaces.
Expertise in systems thinking, with the ability to translate complexity into clear, elegant, and scalable experiences.
Experience contributing to or evolving a design system-components, patterns, interaction models, and visual standards.
Ability to define net‑new patterns and interaction models in ambiguous or emerging product areas.
Comfort operating in ambiguity while balancing long‑term vision with rapid iteration and execution.
AI fluency-knowledge of tools and workflows that enhance exploration, prototyping, or operational efficiency.
A deep affinity for Gusto's mission to empower small businesses through modern, credible financial tools.
At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity‑based compensation (ownership in Gusto). To learn more about Gusto's compensation philosophy and benefits offerings please view our Total Rewards Approach page.
Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver & most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2‑3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non‑office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
#J-18808-Ljbffr
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.
About the Role:
Are you ready to elevate the design vision for how small businesses interact with their money?
As the Payments + Risk Design Lead, you'll own end‑to‑end product design for some of the most complex and mission‑critical systems at Gusto. This is a senior individual‑contributor role that blends deep hands‑on design craft with cross‑functional leadership.
You'll serve as a design leader alongside two other designers on the Payments + Risk team, helping elevate craft, drive alignment, and mentor teammates through mindful feedback and proficient collaboration.
You combine systems thinking with remarkable UX and visual design skills, enabling you to craft scalable patterns, explore new interaction models, and raise the overall quality of our product experiences. You'll shape seamless and credible money‑movement experiences across Gusto's products-ensuring reliability, security, and simplicity at scale.
About the Team:
The Payments and Risk Platform is the foundation of Gusto's success. We ensure money moves seamlessly and securely between businesses, partners, employees, government entities, and Gusto itself.
We enable rapid and proficient money movement while protecting our platform from financial risk. Our work spans re‑architecting Gusto's core payment systems, reducing false positives in fraud detection, and building credit and debt‑collection systems.
Our mandate: enable fast, reliable payment flows and protect the platform, all while delivering great experiences at scale.
Here's what you'll do day‑to‑day:
Design end‑to‑end product experiences across complex financial workflows as a hands‑on senior IC.
Define and drive the long‑term UX vision for Payments + Risk, aligned with Gusto's strategy for money movement, trust, and risk.
Lead design strategy within your focus area, partnering closely with Product, Engineering, and Risk to create alignment and clarity.
Elevate the visual and interaction design quality of Payments + Risk experiences, ensuring clarity, polish, and usability.
Explore and define new UX/UI patterns for sophisticated workflows-especially where no patterns currently exist.
Evolve and maintain the design system, shaping scalable components and interaction models that support critical customer journeys.
Influence product and technical roadmaps by advocating for customer needs, design quality, and long‑term system health.
Collaborate with Research to uncover and interpret user insights that inform product direction and UX strategy.
Mentor other designers through feedback, pairing, and shared problem‑solving, helping raise the overall craft bar.
Contribute to Gusto's design leadership community, shaping standards, processes, and design excellence across the organization.
Here's what we're looking for:
8-10+ years of product design experience, including time spent in complex, technical, or large‑scale product domains.
A portfolio demonstrating extraordinary UX and visual design craft, with high‑quality, polished product work.
Proven ability to lead design direction, drive alignment, and influence cross‑functional partners.
Experience designing for deeply technical systems, financial workflows, or other complex problem spaces.
Expertise in systems thinking, with the ability to translate complexity into clear, elegant, and scalable experiences.
Experience contributing to or evolving a design system-components, patterns, interaction models, and visual standards.
Ability to define net‑new patterns and interaction models in ambiguous or emerging product areas.
Comfort operating in ambiguity while balancing long‑term vision with rapid iteration and execution.
AI fluency-knowledge of tools and workflows that enhance exploration, prototyping, or operational efficiency.
A deep affinity for Gusto's mission to empower small businesses through modern, credible financial tools.
At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity‑based compensation (ownership in Gusto). To learn more about Gusto's compensation philosophy and benefits offerings please view our Total Rewards Approach page.
Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver & most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2‑3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non‑office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
#J-18808-Ljbffr
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.
About the Role:
Are you ready to elevate the design vision for how small businesses interact with their money?
As the Payments + Risk Design Lead, you'll own end‑to‑end product design for some of the most complex and mission‑critical systems at Gusto. This is a senior individual‑contributor role that blends deep hands‑on design craft with cross‑functional leadership.
You'll serve as a design leader alongside two other designers on the Payments + Risk team, helping elevate craft, drive alignment, and mentor teammates through mindful feedback and proficient collaboration.
You combine systems thinking with remarkable UX and visual design skills, enabling you to craft scalable patterns, explore new interaction models, and raise the overall quality of our product experiences. You'll shape seamless and credible money‑movement experiences across Gusto's products-ensuring reliability, security, and simplicity at scale.
About the Team:
The Payments and Risk Platform is the foundation of Gusto's success. We ensure money moves seamlessly and securely between businesses, partners, employees, government entities, and Gusto itself.
We enable rapid and proficient money movement while protecting our platform from financial risk. Our work spans re‑architecting Gusto's core payment systems, reducing false positives in fraud detection, and building credit and debt‑collection systems.
Our mandate: enable fast, reliable payment flows and protect the platform, all while delivering great experiences at scale.
Here's what you'll do day‑to‑day:
Design end‑to‑end product experiences across complex financial workflows as a hands‑on senior IC.
Define and drive the long‑term UX vision for Payments + Risk, aligned with Gusto's strategy for money movement, trust, and risk.
Lead design strategy within your focus area, partnering closely with Product, Engineering, and Risk to create alignment and clarity.
Elevate the visual and interaction design quality of Payments + Risk experiences, ensuring clarity, polish, and usability.
Explore and define new UX/UI patterns for sophisticated workflows-especially where no patterns currently exist.
Evolve and maintain the design system, shaping scalable components and interaction models that support critical customer journeys.
Influence product and technical roadmaps by advocating for customer needs, design quality, and long‑term system health.
Collaborate with Research to uncover and interpret user insights that inform product direction and UX strategy.
Mentor other designers through feedback, pairing, and shared problem‑solving, helping raise the overall craft bar.
Contribute to Gusto's design leadership community, shaping standards, processes, and design excellence across the organization.
Here's what we're looking for:
8-10+ years of product design experience, including time spent in complex, technical, or large‑scale product domains.
A portfolio demonstrating extraordinary UX and visual design craft, with high‑quality, polished product work.
Proven ability to lead design direction, drive alignment, and influence cross‑functional partners.
Experience designing for deeply technical systems, financial workflows, or other complex problem spaces.
Expertise in systems thinking, with the ability to translate complexity into clear, elegant, and scalable experiences.
Experience contributing to or evolving a design system-components, patterns, interaction models, and visual standards.
Ability to define net‑new patterns and interaction models in ambiguous or emerging product areas.
Comfort operating in ambiguity while balancing long‑term vision with rapid iteration and execution.
AI fluency-knowledge of tools and workflows that enhance exploration, prototyping, or operational efficiency.
A deep affinity for Gusto's mission to empower small businesses through modern, credible financial tools.
At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity‑based compensation (ownership in Gusto). To learn more about Gusto's compensation philosophy and benefits offerings please view our Total Rewards Approach page.
Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver & most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2‑3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non‑office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
#J-18808-Ljbffr
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.
About the Role:
Are you ready to elevate the design vision for how small businesses interact with their money?
As the Payments + Risk Design Lead, you'll own end‑to‑end product design for some of the most complex and mission‑critical systems at Gusto. This is a senior individual‑contributor role that blends deep hands‑on design craft with cross‑functional leadership.
You'll serve as a design leader alongside two other designers on the Payments + Risk team, helping elevate craft, drive alignment, and mentor teammates through mindful feedback and proficient collaboration.
You combine systems thinking with remarkable UX and visual design skills, enabling you to craft scalable patterns, explore new interaction models, and raise the overall quality of our product experiences. You'll shape seamless and credible money‑movement experiences across Gusto's products-ensuring reliability, security, and simplicity at scale.
About the Team:
The Payments and Risk Platform is the foundation of Gusto's success. We ensure money moves seamlessly and securely between businesses, partners, employees, government entities, and Gusto itself.
We enable rapid and proficient money movement while protecting our platform from financial risk. Our work spans re‑architecting Gusto's core payment systems, reducing false positives in fraud detection, and building credit and debt‑collection systems.
Our mandate: enable fast, reliable payment flows and protect the platform, all while delivering great experiences at scale.
Here's what you'll do day‑to‑day:
Design end‑to‑end product experiences across complex financial workflows as a hands‑on senior IC.
Define and drive the long‑term UX vision for Payments + Risk, aligned with Gusto's strategy for money movement, trust, and risk.
Lead design strategy within your focus area, partnering closely with Product, Engineering, and Risk to create alignment and clarity.
Elevate the visual and interaction design quality of Payments + Risk experiences, ensuring clarity, polish, and usability.
Explore and define new UX/UI patterns for sophisticated workflows-especially where no patterns currently exist.
Evolve and maintain the design system, shaping scalable components and interaction models that support critical customer journeys.
Influence product and technical roadmaps by advocating for customer needs, design quality, and long‑term system health.
Collaborate with Research to uncover and interpret user insights that inform product direction and UX strategy.
Mentor other designers through feedback, pairing, and shared problem‑solving, helping raise the overall craft bar.
Contribute to Gusto's design leadership community, shaping standards, processes, and design excellence across the organization.
Here's what we're looking for:
8-10+ years of product design experience, including time spent in complex, technical, or large‑scale product domains.
A portfolio demonstrating extraordinary UX and visual design craft, with high‑quality, polished product work.
Proven ability to lead design direction, drive alignment, and influence cross‑functional partners.
Experience designing for deeply technical systems, financial workflows, or other complex problem spaces.
Expertise in systems thinking, with the ability to translate complexity into clear, elegant, and scalable experiences.
Experience contributing to or evolving a design system-components, patterns, interaction models, and visual standards.
Ability to define net‑new patterns and interaction models in ambiguous or emerging product areas.
Comfort operating in ambiguity while balancing long‑term vision with rapid iteration and execution.
AI fluency-knowledge of tools and workflows that enhance exploration, prototyping, or operational efficiency.
A deep affinity for Gusto's mission to empower small businesses through modern, credible financial tools.
At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity‑based compensation (ownership in Gusto). To learn more about Gusto's compensation philosophy and benefits offerings please view our Total Rewards Approach page.
Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver & most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2‑3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non‑office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
#J-18808-Ljbffr
$172k-253k yearly 1d ago
Senior Risk & Compliance Product Lead - Payments
Veem 4.5
San Francisco, CA jobs
A leading FinTech company is seeking a Principal ProductManager to drive the strategy for compliance and risk products. This role involves cross-functional collaboration with Engineering, Operations, and Legal teams to ensure regulatory adherence and operational excellence. Candidates should have at least 8 years of productmanagement experience, including expertise in risk and compliance. The position offers competitive salary, flexible remote-friendly culture, and opportunities for personal growth and equity participation.
#J-18808-Ljbffr
At Gusto, we're on a mission to grow the small business economy. We handle the hard stuff-like payroll, health insurance, 401(k)s, and HR-so owners can focus on their craft and customers. With teams in Denver, San Francisco, and New York, we're proud to support more than 400,000 small businesses across the country, and we're building a workplace that represents and celebrates the customers we serve. Learn more about our Total Rewards philosophy.
About the Role:
Are you ready to elevate the design vision for how small businesses interact with their money?
As the Payments + Risk Design Lead, you'll own end‑to‑end product design for some of the most complex and mission‑critical systems at Gusto. This is a senior individual‑contributor role that blends deep hands‑on design craft with cross‑functional leadership.
You'll serve as a design leader alongside two other designers on the Payments + Risk team, helping elevate craft, drive alignment, and mentor teammates through mindful feedback and proficient collaboration.
You combine systems thinking with remarkable UX and visual design skills, enabling you to craft scalable patterns, explore new interaction models, and raise the overall quality of our product experiences. You'll shape seamless and credible money‑movement experiences across Gusto's products-ensuring reliability, security, and simplicity at scale.
About the Team:
The Payments and Risk Platform is the foundation of Gusto's success. We ensure money moves seamlessly and securely between businesses, partners, employees, government entities, and Gusto itself.
We enable rapid and proficient money movement while protecting our platform from financial risk. Our work spans re‑architecting Gusto's core payment systems, reducing false positives in fraud detection, and building credit and debt‑collection systems.
Our mandate: enable fast, reliable payment flows and protect the platform, all while delivering great experiences at scale.
Here's what you'll do day‑to‑day:
Design end‑to‑end product experiences across complex financial workflows as a hands‑on senior IC.
Define and drive the long‑term UX vision for Payments + Risk, aligned with Gusto's strategy for money movement, trust, and risk.
Lead design strategy within your focus area, partnering closely with Product, Engineering, and Risk to create alignment and clarity.
Elevate the visual and interaction design quality of Payments + Risk experiences, ensuring clarity, polish, and usability.
Explore and define new UX/UI patterns for sophisticated workflows-especially where no patterns currently exist.
Evolve and maintain the design system, shaping scalable components and interaction models that support critical customer journeys.
Influence product and technical roadmaps by advocating for customer needs, design quality, and long‑term system health.
Collaborate with Research to uncover and interpret user insights that inform product direction and UX strategy.
Mentor other designers through feedback, pairing, and shared problem‑solving, helping raise the overall craft bar.
Contribute to Gusto's design leadership community, shaping standards, processes, and design excellence across the organization.
Here's what we're looking for:
8-10+ years of product design experience, including time spent in complex, technical, or large‑scale product domains.
A portfolio demonstrating extraordinary UX and visual design craft, with high‑quality, polished product work.
Proven ability to lead design direction, drive alignment, and influence cross‑functional partners.
Experience designing for deeply technical systems, financial workflows, or other complex problem spaces.
Expertise in systems thinking, with the ability to translate complexity into clear, elegant, and scalable experiences.
Experience contributing to or evolving a design system-components, patterns, interaction models, and visual standards.
Ability to define net‑new patterns and interaction models in ambiguous or emerging product areas.
Comfort operating in ambiguity while balancing long‑term vision with rapid iteration and execution.
AI fluency-knowledge of tools and workflows that enhance exploration, prototyping, or operational efficiency.
A deep affinity for Gusto's mission to empower small businesses through modern, credible financial tools.
At Gusto, we strive to provide rewards that empower employees to achieve their financial and personal goals. We offer competitive compensation packages with a strong emphasis on equity‑based compensation (ownership in Gusto). To learn more about Gusto's compensation philosophy and benefits offerings please view our Total Rewards Approach page.
Our cash compensation range for this role is $172,000/yr to $215,000/yr in Denver & most remote locations, and $202,000/yr to $253,000/yr in San Francisco, Seattle & New York. Final offer amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amounts listed above.
Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2‑3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.
Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.
When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non‑office days for hybrid employees.
Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.
Gusto is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Gusto considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Gusto is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. We want to see our candidates perform to the best of their ability. If you require a medical or religious accommodation at any time throughout your candidate journey, please fill out this form and a member of our team will get in touch with you.
#J-18808-Ljbffr
$81k-120k yearly est. 1d ago
Customer Onboarding Manager
Levelfield Bank 3.7
Houston, TX jobs
Redefine Banking with Us:
LevelField Bank, upon completion of the forthcoming acquisition of Burling Bank, will be an FDIC-insured community bank dedicated to transforming the financial landscape by prioritizing innovation and embracing new products and services.
We aim to differentiate ourselves by serving consumers nationwide, targeting underbanked commercial markets, including business involved in the fast-evolving world of digital assets (cryptocurrency), and by operating a true real-time 24x7 bank. Considerable growth is on the horizon, and we're ready for the challenge.
Building an industry-leading company is no small feat, but we're driven by a positive, ambitious energy. With a seasoned leadership team and the stability of a regulated financial institution, we're creating a workplace that's both dynamic and rewarding. Our executive leaders each bring over thirty years of experience from the most competitive corners of the financial sector-yet they approach each day with the enthusiasm of fresh talent.
If you are passionate about creating a fantastic environment and eager to join a growing organization, this is your opportunity to make an impact.
Your Role:
This is a hands-on role, and you will be working to assist our prospects through the process of becoming bank customers. As Customer Onboarding Manager, you will work with the bank Chief Operating Officer to efficiently oversee and facilitate the onboarding of prospective customers and resolve potentially complex problems that may arise during the onboarding process. You and your team (for which you will be the starting member) will be responsible for managing the end to end onboarding cycle, ensuring that customers have a best-in class-experience. You will build collaborative relationships with key team members from across the organization, and will work closely with the compliance team.
You will take on a supervisory role that focusses on accurately and expediently onboarding prospective customers, while following and maintaining strict guidelines and regulatory requirements. You will have the opportunity to collaborate on customers engagement initiatives to develop and help successful implementation of newly developed strategies and processes. These interactions may take many forms, including participating in projects and strategic initiatives related to process improvement and more thematic initiatives designed to bring the best of the firm to our customers and continuously improve the overall experience they have in working with us.
This is very much a hands-on role, and like the rest of the LevelFIeld Bank leadership team, the successful candidate will be responsible for getting the job done while growing the team in line with the increasing scale of the bank. We are seeking a doer, a leader, and a builder.
Location:
This is a fully on-site position in Houston, TX. The role depends on close collaboration with business and technology partners, which is best achieved through in-person engagement. We are seeking to build a cohesive and industry leading team, and working together we can make big things happen. Since we have discovered reading comprehension is a skill not everyone has mastered, to be clear there is NO OPPORTUNITY WHATSOEVER FOR REMOTE OR HYBRID arrangements for this role.
Key Responsibilities:
Champion our brand: Embody LevelField's innovative culture, fostering trust and enthusiasm for our cutting-edge banking solutions.
Drive Client Success: Serve as the primary point of contact for onboarding new business customers and work collaboratively with compliance and other departments in the onboarding of consumer customers.
Gather Insights: Continually assess the customer activity and partner with product development to continually improve the customer experience so that the customer does not require support except in non-standard instances.
Leadership: Lead, mentor, and grow the Customer Onboarding team.
Additional Responsibilities:
Stay ahead of trends: Maintain awareness of the broader context and implications of the various types of risk affecting the business.
Continuous Improvement: Collaborate with the team to develop and execute strategies to improve the department.
Work collaboratively: Collaborate with the team to continuously improve the department and the bank.
Think like an owner: Contribute ideas to improve processes, enhance customer experiences, and drive the bank's growth.
About You
We are searching for someone with proven process skills and high attention to detail within business critical operations. You must have experience in customer onboarding within a financial institution.
Minimum of 5 years financial service industry experience (banking preferred); 3+ years in a customer service/on-boarding or similar role;
At least 2+ years of people management experience.
Willingness to work flexible working hours, as required.
Ability to lead, prioritize and execute on multiple simultaneous priorities and initiatives
Someone familiar with OFAC (Office of Foreign Asset Control), AML (Anti-money Laundering, and KYC (Know your client) requirements.
Ability to thrive in a highly regulated environment that demands full compliance with policies and procedures.
Excellent verbal and written communication skills
Passion for revolutionizing banking and embracing innovation.
Strong interpersonal skills with a commitment to delivering exceptional customer experiences.
A team-oriented mindset with a drive to build something extraordinary.
Why Join LevelField Bank?
Be a pioneer: Join a forward-thinking bank at the forefront of digital asset integration, with opportunities to shape the future of finance.
Growth opportunities: As an early team member, you'll have significant potential for career advancement in a rapidly growing organization.
Vibrant culture: Thrive in a collaborative, innovative workplace that values your contributions and celebrates success.
Competitive compensation: Enjoy a base salary of $80,000-$130,000, discretionary bonuses, stock options, 401(k), medical insurance, and additional benefits.
This description outlines the general nature of the role and is not an exhaustive list of duties or requirements. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees for this role. LevelField Financial and LevelField Bank are equal opportunity employers.