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S&S Activewear jobs in Bolingbrook, IL - 20 jobs

  • Customer Service Representative (ONSITE)

    S&S Activewear LLC 4.4company rating

    S&S Activewear LLC job in Bolingbrook, IL

    JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability ABOUT THE ROLE We are seeking energetic, reliable, and fun professionals to join our team as a CSR/ Customer Service Representatives. The successful CSR is responsible for providing excellent customer service by answering customer calls and problem solving to help customers meet their needs. CSRs should come to the table proficient or above in all Microsoft office products and have previous customer service experience. Representatives will attend in-depth training to assist customers in placing orders, addressing issues with existing orders and fluent conversations regarding company products and programs. CSRs will work in a team environment and have the opportunity for individual progression in both skillset and compensation. We are seeking highly motivated individuals with a commitment to excellent customer service. Compensation &Schedule Staring $16.83 per hour, Monday - Friday 10:30AM - 7PM CST Full-Time, Non-Exempt 220 Remington Blvd, Bolingbrook, IL (Onsite) BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO Accurately process transactions and educate customers on products and services via telephone. Responsible for maintaining a high level of professionalism and working to establish a positive rapport with internal and external customers. Offer basic troubleshooting for customers including product knowledge, recommendations, and website navigation. Consistently meet department KPIs, deadlines and goals. Adhere to provided schedule based on forecasted phone volumes. Any additional duties assigned by management. WHAT WE'RE LOOKING FOR Strong verbal and written communication skills within a customer service role Must be proficient or above in Microsoft Office Must have basic math skills Ability to multi-task and be detail oriented. Excellent attitude and attendance/punctuality. Data driven and comfortable in environment with heavy emphasis on customer service and satisfaction metrics. Results orientated with a strong sense of accountability and urgency. Commitment to learning and individual development. Proficiency in reading and writing English is required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $16.8 hourly Auto-Apply 11d ago
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  • Warehouse - Outbound Operations Manager

    S&S Activewear LLC 4.4company rating

    S&S Activewear LLC job in Lockport, IL

    S&S Activewear - Lockport, IL JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Distribution Center Outbound Operations Manager is responsible for overseeing the automated outbound operations (goods to person) within a distribution center. This role involves managing the efficient and timely processing of customer orders, coordinating the picking, packing, and shipping processes, and ensuring all outbound activities align with company standards and customer expectations. The manager will lead a team of supervisors, leads, and associates to achieve operational goals, while driving continuous improvement in productivity, quality, and safety. SCHEDULE & COMPENSATION Monday - Friday (2:00pm-10:30pm), Full Time, Exempt Salaried: $95,000-$105,000 (negotiable - based on experience) ONSITE: 16427 West Prologis Parkway - Lockport, IL 60441 BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO Operational Leadership: Direct and manage all outbound operations, including order picking, packing, and shipping activities. Ensure timely and accurate processing of all outbound shipments to meet customer delivery expectations. Develop and implement operational procedures and policies to enhance productivity, quality, and safety. Team Management: Lead, coach, and develop a team of supervisors, leads, and associates to achieve performance objectives. Foster a positive work environment, promoting teamwork, employee engagement, and open communication. Monitor team performance, providing regular feedback and conducting performance evaluations. Process Improvement: Identify opportunities for process improvements and implement best practices to enhance efficiency and reduce operational costs. Utilize data and metrics to drive decision-making and track progress on key performance indicators (KPIs). Collaborate with other departments, including inbound, inventory control, and customer service, to streamline processes and resolve issues. Safety and Compliance: Ensure compliance with all safety regulations and company policies, promoting a culture of safety within the outbound operations. Conduct regular safety audits, training sessions, and emergency preparedness drills. Address any safety incidents or concerns promptly and thoroughly. Customer Focus: Maintain high standards of customer service, ensuring that all outbound shipments meet quality and delivery requirements. Address and resolve any customer complaints or issues related to outbound operations. Collaborate with the customer service team to enhance the overall customer experience. Budget and Resource Management: Manage labor, equipment, and supply budgets for outbound operations. Optimize resource allocation to achieve cost-effective operations. Prepare and present reports on operational performance, budget adherence, and improvement initiatives. WHAT WE'RE LOOKING FOR Bachelor's degree, preferred Supply Chain Management, Logistics, Business Administration, or related field; or equivalent work experience. 5+ years of experience in distribution center operations, with at least 3 years in a supervisory or management role. Experience leading in a large, diverse work force in a dynamic work environment that is driven by accurate and timely (same day) order fulfillment. Experience leading and planning DC Operations in automation environment for high volume, multi-channel distributor Strong knowledge warehouse management systems (WMS) and other related technologies. Excellent leadership, communication, delegation and interpersonal skills. Proven ability to manage and motivate teams in a fast-paced, dynamic environment. Strong analytical and problem-solving abilities. Experience driving a culture of safety and continuous improvement using Lean methodologies PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. WORKING ENVIRONMENT The job will be performed entirely in the S&S Activewear warehouse where conditions can range from warm to cool. The job will be performed around warehouse machines and equipment with a moderate level of noise. EQUAL OPPORTUNITY EMPLOYER S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $31k-39k yearly est. Auto-Apply 29d ago
  • Purchasing Agent (PRIME Division)

    Alphabroder 4.4company rating

    Chicago, IL job

    JOIN US AND "CREATE YOUR VISION" PRIME LINE - POWERED BY S&S ACTIVEWEAR Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have. ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Purchasing Agent is responsible for supporting the day-to-day relationship with various internal departments as well as suppliers within their assigned commodities as well as quality, delivery, and cost processes. Assist in Purchasing transition between new product introduction and replenishment. This position is part of our PRIME division, operating under the S&S Activewear parent company. PRIME plays a key role in delivering specialized solutions while aligning with the broader mission and values of S&S Activewear. Monday - Friday, Full-Time, Exempt Onsite - Bridgeport - CT (Hybrid Available) WHAT YOU WILL DO * Ensure the day-to-day tasks of the purchasing department are being executed in a timely fashion, including, but not limited to, parts issues, quality concerns, supplier issues, process changes, etc. * Work closely with Senior Purchasing Manager on cost reduction, inventory reduction and quality improvement initiatives involving both external and internal customers/suppliers. * Assist in Engineering Change Orders (ECO) process, purchasing involvement from initiation to production line through completion. * Coordination with Engineering to correct system and Bill of Materials (BOM) issues. * Identification of problem areas, initiate corrective actions and establish problem resolution dates. * Issue purchase orders and ensure that material is delivered in optimal quantities and at the right time while maintaining high quality standards as designed to this specific role. * Work with supplier to mitigate delivery issues that could cause a disruption to the production line. Communicate delivery issues to other departments as necessary in a timely manner as relevant to assigned projects or tasks. * Resolve and justify all purchase price variances (PPV) * Work with Quality department to resolve any First Article (FA) and Project related supplier issues. * Support other buyers with difficult requests and quotes * Assist in recommending planning parameters based on LT, EOQ and MOQ * Directly supports Customer Service and Production teams * Complete other duties as assigned WHAT WE'RE LOOKING FOR * Bachelor's degree or equivalent combination of real-life working experience as a buyer required. * 7 years' experience in purchasing and acquisition or other related to this position * 3 years' Manufacturing experience required * 3 years' experience in New Product Introduction experience required * Experience with various commodity sourcing * Familiarity with understanding technical data sheets, material data sheets and part drawings * Demonstrated verbal and written communication skills, team building skills, and analytical skills * Demonstrated negotiation skills creating positive relationships with suppliers * Ability to problem solve complex issues and make effective decisions * Ability to manage multiple priorities concurrently and efficiently * Proficient computer skills including MS Office applications, mainframe applications and purchasing/accounting processes Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $33k-46k yearly est. 60d+ ago
  • Outside Sales (New York)

    Alphabroder 4.4company rating

    Bolingbrook, IL job

    JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs, and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations, and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees, and suppliers through our core values of service, deep relationships, innovation, continuous improvement, and accountability. ABOUT THE ROLE The ideal candidate will be responsible for managing and growing an existing group of targeted accounts, as well as prospecting for new opportunities. They will manage complete S&S Activewear relationships with customers in a designated geographic area and drive sales growth within assigned accounts. The role requires travel 3-4 days per week in the field, including overnight travel on at least a quarterly basis, depending upon geographic scope of territory. Qualified candidates must possess excellent interpersonal communication and presentation skills, be comfortable interacting with decision-makers and business owners and have a demonstrated ability to analyze data to identify business development opportunities. Reps need to understand the steps of a sales call and be proficient in account planning and post-call follow up. Reps will be paired with Account Managers to maximize the follow up and sales opportunities with each customer. As a result, they need to be both self-directed and a good team player. SCHEDULE Monday-Friday, Full-Time, Non-Exempt (Remote Available) The territory consists of the entire state of New York. BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * Owns the P&L in aggregate for all accounts in the territory, as well as for each customer (to manage volume, sales, and profitability) * Calls on all assigned accounts, in-person, with minimum agreed frequency. Proficient in call planning/preparation, analysis, presentation, and post-meeting follow-up. * Develops relationships with all ownership, sales, customer service and merchandising representatives in each account; Understands the customer's and end-user's needs and buying patterns; Conducts one on one meetings with customer sales representatives to uncover opportunities; Responsible for proactive and creative solution sets; Engages in end-user meetings. * Develops relationships with all relevant constituents within their accounts (finance, marketing, operations, production, etc.). * Partner with assigned S&S Account Manager to meet the full needs of the customer and jointly optimize sales opportunities and frequency of customer interaction * Understands the customer go to market strategy and knows customer programs, remerchandising schedule and method of managing, renewing, refreshing and fulfilling. * Responsible for new product launch line presentations, internal initiatives and programs, and overall sales plans. * Effectively utilizes merchandising skills to upsell and position S&S Activewear competitive advantages regarding products and services * Collaborates with and leverages internal resources to uncover, develop and close opportunities (trade marketing, decoration, EDI, pricing, credit, website, custom websites, etc.). Work cross-functionally and understands how to accomplish goals within the organization. Develops relationships across the organization to facilitate communication and achievement of goals. * Manages administrative aspects of the job to include weekly reporting, calendar management, sales funnel management, program registration and renewal, DNR management, CRM reporting, program proposal tracking. Meets all due dates. * Manages and maintains S&S Activewear's presence within their accounts, including but not limited to showroom management and upkeep and collateral management. * Attends trade shows, industry events and customer events as necessary. WHAT WE'RE LOOKING FOR * Bachelor's degree preferred * 2+ years in-person sales experience, promotional goods or apparel industry a plus * Strong verbal and written communication skills * Must be able to manage multiple tasks, effectively prioritize and manage time * Demonstrated ability to carry out special assignments and tasks with minimal supervision * Strong organizational skills * Strong sense of urgency with a results orientation * Enthusiastic and energetic approach * Demonstrated creative problem-solving skills * Excellent sales skills (SPIN selling) * Excellent product merchandising skills * Effective, engaging presentations skills * Ability to train and demonstrate use, features and benefits of our website * Excellent analytical skills; able to access the financial impact of a decision * Strong administrative and organization skills * Able to develop written strategic plans * Proficient with Microsoft Office * Daily travel with monthly overnights (varying based on territory) TRAVEL Daily travel with some overnights. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. WORKING ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $65k-77k yearly est. 9d ago
  • Executive Support Specialist

    Alphabroder 4.4company rating

    Bolingbrook, IL job

    JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Executive Support Specialist provides comprehensive administrative assistance to multiple C-Level executives, ensuring smooth operations and efficient management of executive responsibilities. The ESS will be responsible for managing designated administrative functions, including greeting/assisting visitors scheduling, planning meetings, processing invoices, handling travel arrangements, expenditure reports, presentations and other projects as needed. The Executive Assistant must be well organized, thorough, have strong attention to detail, possess strong MS office skills, be proactive in handling assigned tasks and projects consistently and to conclusion. All S&S Activewear employees must adhere to the guidelines presented in the S&S Activewear Employee Handbook. Full-Time, Exempt, (Hybrid Available) The position will be based in either Dallas, TX or Bolingbrook, IL. BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * Planning, organizing, and coordinating the activities of the multiple executives, and involves an extensive knowledge of each of the executive's responsibilities and routines. * Answer and direct calls, emails, and messages, and appropriately relay important information promptly and clearly. * provide seamless coverage by providing diversified, dependable, high quality administrative support to the partners. * Interact and correspond with all levels within the organization and external customers. * Work closely and effectively with all executives to keep them well informed of upcoming commitments and responsibilities, following up appropriately. * Serve as the primary contact for the company, greet and establish rapport with employees, clients, visitors, investors, and all other guests of the company in the office or at company events. * Prepare and revise written documents and correspondence as needed. * Ensure, daily meeting information, agendas, and supporting material are available for all meetings, including materials for internal and external speaking engagements. * Coordinate onsite and offsite meetings. * Coordinate travel arrangements, create itineraries and travel packets. * Create expense reimbursement forms and track various business expenses. * Track, manage and prepare activities related to important dates such as company events and celebrations. * Manage sensitive matters with a high level of confidentiality and discretion. * Perform other related duties as assigned. WHAT WE ARE LOOKING FOR * Bachelor's degree required. * Minimum of 5 years of related experience as administrative support or executive assistant support. * Flexibility in performing personal work while assisting others with requests; ability to re-prioritize work adjusting to changing desk assignments. * Superior oral, written, and organizational skills required. * Thorough, flexible, able to act with limited guidance, and comfortable in a fast-paced environment. * Experience planning, managing, and executing events and gatherings. * Excellent influencing, communication, organizational, negotiation and presentation skills, including the ability to effectively influence senior management. * Ability to multi-task and utilize good time management skills. * Demonstrates sense of urgency and takes ownership of solving problems. * Ability to work under pressure with very tight timelines. * Proficiency in all areas of Microsoft Office and Mac OSX; must be very tech-savvy. * Able to process confidential information and/or issues using discretion and judgment. * Must be able to work well with a diverse group of people. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $27k-43k yearly est. 3d ago
  • Sr Merchandising Manager

    Alphabroder 4.4company rating

    Chicago, IL job

    JOIN US AND "CREATE YOUR VISION" PRIME LINE - POWERED BY S&S ACTIVEWEAR Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have. ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional T-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Merchandiser Manager role will assist the Director of Merchandising, Hard Goods brands to execute a balanced product assortment, and collaborate with cross-functional teams to offer hot, trendy, and new commodity products as well as well-priced private and retail brand collections. This position will heavily utilize Customer and Sales staff feedback to develop and execute the seasonal assortment plans while driving top-line revenue and achieving strong financial results. Monday-Friday, Full-Time, Exempt Compensation starts at $79,305 annually WHAT YOU WILL DO * Oversee new product development process for assigned subset of categories or brands from idea to launch * Perform competitive analysis to fill gaps in new product selection for assigned categories or brands by price point and features * Review sales performance and market data to create actionable insights that inform the line plan and drive, achieve, and exceed sales plans by Brand and style. * Assist in maintenance of line plan to reflect product development strategy for assigned categories or brands * Create trend reports and merchandised product presentations for internal and external go-to market support. * Collaborate with Merchandising Coordinator on product launches to ensure timely launch by managing the progression of new style development. * Oversee and manage sampling process for new product launches with the Merchandise Coordinator. * Request and analyze new product forms for new launch items for assigned categories or brands. * Partner with cross-functional teams in Supply Chain, Compliance, Decoration Operations/Master Data, Marketing, Sales and Customer Service to streamline new product launches WHAT WE'RE LOOKING FOR * 5-7 years of experience in Retail Buying, Hard Goods Merchandising or Merchandising role * Prior hard goods experience in the promotional products industry preferred * Passion for product including prior experience in product development and production processes * Analytical thinker who is excited to analyze data and use Sales and Customer feedback to drive merchandising * Working knowledge of basic compliance * Ability to work in a fast-paced environment and ease with multi-tasking * Excellent communicator with strong written and verbal skills * Ability to travel up to 10% of the time Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be provided to enable people with disabilities to perform the essential functions. S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $79.3k yearly 11d ago
  • Warehouse Receiving & Inventory Control Supervisor (MON-FRI)

    Alphabroder 4.4company rating

    Lockport, IL job

    S&S Activewear - Lockport, IL JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Receiving Supervisor is responsible for supervising the daily activities of the receiving staff, including regular and temporary employees. Activities include overseeing the receipt, unloading, sorting and put away functions of the department to ensure efficiency and productivity. Provide direct interaction with all team members involved in Cycle counting, up-stock verification, Restock, Case Picking, Receiving, Shortages, Returns and Product Transfers. Responsible for leading and motivating employees to perform at their highest levels to meet or exceed performance standards and meet or exceed cost and safety standards. This is a hands-on position, that will require a strong floor presence. Must adhere to the guidelines presented in the S&S Activewear Employee Handbook. COMPENSATION AND SCHEDULE Annual Salary: $52,000 - $62,000 (negotiable based on experience) Monday - Friday (4:30AM - 1:30PM), Full-Time, Exempt Onsite: 16427 West Prologis Parkway - Lockport, IL 60441 BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * Oversee incoming shipment activities to ensure accuracy, completeness, and condition of shipments. * Direct the receipt, unloading, sorting, staging and putaway of shipments. * Utilize Advance Shipment Notice system to verify and keep records on incoming shipments against shipping documents for accuracy. * Maintain a Receiving schedule for all inbound shipments * Assign Cycle count batches to the appropriate team members and process cycle count review screen daily. * Reconcile count discrepancies daily. * Monitor restock progress and process to ensure accuracy and efficiency * Reconcile the receipt of inbound goods against ASNs * Monitor and correct the receiving Adjust Quantity Screen * Troubleshoot and resolve issues related to the Returns process. * Provide input in the planning and execution of Special Projects related to Inventory Control * Maintain organized hard and soft copies of files and relevant documents, records, checklists, etc. * Maintain close communication with Direct Manager and Operations Manager to ensure timely receipt and posting of conduct to inventory. * Assist the Operations Manager in short and long-term planning, evaluation of effectiveness of department work methods. * Work as a team with other department managers or staff to meet the company's goals and objectives. * Ensure the quality and timeliness of data entered into the computer systems by subordinates. * Ensure proper material handling procedures so that no products are damaged in the warehouse. * Assist the Operations Manager with overall security of the facility, including product loss control. * Execute the processes an procedures related to wireless warehouse functionality, including employee training and security of the handheld devices. * Ensure the organization and cleanliness of the receiving department. * Attend required meetings; schedule departmental meetings as needed. * Assist Operations Manager in daily labor scheduling of the receiving/IC department based on needs; keep overtime within standards. * Manage absences and requests for time off for subordinates to ensure adequate staffing levels. * Hold Subordinates accountable for meeting departmental and individual standards for performance and perform annual performance evaluations. * Lead receiving/IC employees to perform at standards or higher by setting clear expectations and providing motivation and regular feedback. * Execute programs to ensure that workplace safety standards are met; ensure compliance with company policies and OSHA regulations. * Monitor material handling equipment, forklifts, order pickers, and other equipment in safe working condition. * Monitor safety equipment, fall protection harness, and other materials related to occupational safety; ensure the daily safety checklists are completed and maintained for the department. * Ensure compliance of all receiving personnel with the company's safety policies and procedures and OSHA standards. * Conduct accident investigations and find solutions to prevent accidents from occurring with the assistance of the Warehouse Manager and Human Resources. WHAT WE'RE LOOKING FOR * High School Degree or Equivalent * Experience should be in a fast-paced pick and pack distribution warehouse * Experience with lean and process improvement techniques. * Experience with the duties and responsibilities listed in this job description * Experience in an apparel distribution (pick/pack) warehouse is preferred * Broad range of people skills, with emphasis on leadership, supervision, motivation, and interpersonal communication * Broad range of management skills, including organizing, planning, analyzing, and understanding work systems and flow charts * High level of English communication skills and fluency (read, write, speak) * Highly organized and efficient * Able to learn systems, applications, and procedures quickly * Able to learn and apply new techniques and technologies * Critical thinking and decision-making skills * Personal time management; effective delegation skills * Accurate with numbers and counting; attention to details * Able to follow-through on plans; schedule follow-up activities * Able to shift priorities easily as needed * Ability to work overtime when needed PROTECTIVE EQUIPMENT REQUIRED Must be able to wear proper safety equipment if required (examples include safety toe shoes, bump caps and safety vest). Note: PPE is company-provided with a $100 stipend on safety-toe shoes after 90 days of employment if required for your specific role - not all roles require specific PPE. Please check with your HR/Training team for details on if your role requires specific PPE. PHYSICAL DEMANDS The role will involve both office tasks and time on the warehouse floor, which may require standing and walking for over 8 hours a day. The position also involves operating a stock chaser to navigate the warehouse. Moderate hand-eye coordination, as well as near and far vision and hearing, are necessary for the role. WORKING ENVIRONMENT * The job will be performed entirely in the warehouse where conditions can range from warm to cool. * The job will be performed around warehouse machines and equipment with a moderate level of noise. EQUAL OPPORTUNITY EMPLOYER S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $52k-62k yearly 45d ago
  • Customer Success Coordinator (PRIME Division)

    Alphabroder 4.4company rating

    Chicago, IL job

    JOIN US AND "CREATE YOUR VISION" PRIME LINE - POWERED BY S&S ACTIVEWEAR Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have. ABOUT US S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel, including t shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. Today, we continue to strive to be the apparel distributor of choice by inspiring and fostering growth for customers, employees and suppliers, anchored in our commitment to Lead with Respect, Never Settle, Own the Outcome, Win Together, and the belief that Innovation Powers Our Hustle. These values guide how we serve, how we collaborate and how we continuously improve, ensuring we deliver on our promise of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Customer Service/Success Coordinator serves as a strategic and supportive partner to key accounts throughout every stage of the order process. This role primarily engages clients via phone and electronic communication, fostering loyalty and ensuring long-term customer retention within the Promotional Products Industry. The ideal candidate will possess exceptional communication skills and a strong commitment to delivering outstanding customer service and support. Responsibilities include providing accurate quotes, verifying inventory levels, estimating shipping timelines, and responding promptly to customer inquiries. SCHEDULE Monday-Friday, Full-time, Non-Exempt Remote Available Starting rate - $18.00 per hour BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * Cultivate strong customer relationships and ensure satisfaction by delivering professional and responsive support. * Address all customer inquiries promptly and professionally, including requests for information, order confirmations, order status updates, expedited requests, acknowledgments, periodic reporting, complaints, and returns for all accounts within the assigned territory. * Serve as the voice of the customer by collaborating closely with internal departments-including Order Entry, Art, Planning, Production, Procurement, Quality Control/Assurance, and Warehouse-to ensure timely shipments and fulfillment of customer expectations across approximately 900-1,000 accounts. * Monitor order flow using system searches and dashboards to ensure seamless processing and timely movement of orders through the pipeline. * Provide alternative product suggestions for out-of-stock items to maintain customer satisfaction and order continuity. * Document, report, and escalate system-related issues and functionality concerns. Administer the issue tracking process and compile customer feedback for continuous improvement. * Assist customers with quotes, freight estimates, product recommendations, shipment dates, and reporting to keep them informed of their order status. * Comply with individual and departmental service level agreements (SLAs) as defined by Deco Upper Management WHAT WE'RE LOOKING FOR * Bachelor's degree in business, Business Administration, or equivalent industry-related experience. * Minimum of 2 years of experience in customer service or sales, with direct interaction with the public. * Excellent written and verbal communication skills in English, with a strong customer service orientation. * Results-driven and able to thrive in a fast-paced environment with multiple competing priorities and deadlines. * Demonstrates a positive, proactive approach to task completion. * Proficient in utilizing multiple software programs and platforms; strong technical aptitude. * Creative problem-solving abilities and a customer-focused mindset with empathy. * Exceptional attention to detail and strong analytical skills. * Capable of managing time effectively and working independently with minimal supervision. * Strong interpersonal skills and the ability to collaborate effectively with internal departments. Physical Demand The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $18 hourly 3d ago
  • Customer Success Coordinator (PRIME Division)

    S&S Activewear LLC 4.4company rating

    S&S Activewear LLC job in Chicago, IL

    JOIN US AND "CREATE YOUR VISION" PRIME LINE - POWERED BY S&S ACTIVEWEAR Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have. ABOUT US S&S Activewear is a leading North American, tech enabled specialty distributor of imprintable apparel, including t shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t shirt distributor to a leading, multibillion dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. Today, we continue to strive to be the apparel distributor of choice by inspiring and fostering growth for customers, employees and suppliers, anchored in our commitment to Lead with Respect, Never Settle, Own the Outcome, Win Together, and the belief that Innovation Powers Our Hustle . These values guide how we serve, how we collaborate and how we continuously improve, ensuring we deliver on our promise of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Customer Service/Success Coordinator serves as a strategic and supportive partner to key accounts throughout every stage of the order process. This role primarily engages clients via phone and electronic communication, fostering loyalty and ensuring long-term customer retention within the Promotional Products Industry. The ideal candidate will possess exceptional communication skills and a strong commitment to delivering outstanding customer service and support. Responsibilities include providing accurate quotes, verifying inventory levels, estimating shipping timelines, and responding promptly to customer inquiries. SCHEDULE Monday-Friday, Full-time, Non-Exempt Remote Available Starting rate - $18.00 per hour BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO Cultivate strong customer relationships and ensure satisfaction by delivering professional and responsive support. Address all customer inquiries promptly and professionally, including requests for information, order confirmations, order status updates, expedited requests, acknowledgments, periodic reporting, complaints, and returns for all accounts within the assigned territory. Serve as the voice of the customer by collaborating closely with internal departments-including Order Entry, Art, Planning, Production, Procurement, Quality Control/Assurance, and Warehouse-to ensure timely shipments and fulfillment of customer expectations across approximately 900-1,000 accounts. Monitor order flow using system searches and dashboards to ensure seamless processing and timely movement of orders through the pipeline. Provide alternative product suggestions for out-of-stock items to maintain customer satisfaction and order continuity. Document, report, and escalate system-related issues and functionality concerns. Administer the issue tracking process and compile customer feedback for continuous improvement. Assist customers with quotes, freight estimates, product recommendations, shipment dates, and reporting to keep them informed of their order status. Comply with individual and departmental service level agreements (SLAs) as defined by Deco Upper Management WHAT WE'RE LOOKING FOR Bachelor's degree in business, Business Administration, or equivalent industry-related experience. Minimum of 2 years of experience in customer service or sales, with direct interaction with the public. Excellent written and verbal communication skills in English, with a strong customer service orientation. Results-driven and able to thrive in a fast-paced environment with multiple competing priorities and deadlines. Demonstrates a positive, proactive approach to task completion. Proficient in utilizing multiple software programs and platforms; strong technical aptitude. Creative problem-solving abilities and a customer-focused mindset with empathy. Exceptional attention to detail and strong analytical skills. Capable of managing time effectively and working independently with minimal supervision. Strong interpersonal skills and the ability to collaborate effectively with internal departments. Physical Demand The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $18 hourly Auto-Apply 3d ago
  • Outside Sales (New York)

    S&S Activewear LLC 4.4company rating

    S&S Activewear LLC job in Bolingbrook, IL

    JOIN US AND “CREATE YOUR VISION” ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs, and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations, and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees, and suppliers through our core values of service, deep relationships, innovation, continuous improvement, and accountability. ABOUT THE ROLE The ideal candidate will be responsible for managing and growing an existing group of targeted accounts, as well as prospecting for new opportunities. They will manage complete S&S Activewear relationships with customers in a designated geographic area and drive sales growth within assigned accounts. The role requires travel 3-4 days per week in the field, including overnight travel on at least a quarterly basis, depending upon geographic scope of territory. Qualified candidates must possess excellent interpersonal communication and presentation skills, be comfortable interacting with decision-makers and business owners and have a demonstrated ability to analyze data to identify business development opportunities. Reps need to understand the steps of a sales call and be proficient in account planning and post-call follow up. Reps will be paired with Account Managers to maximize the follow up and sales opportunities with each customer. As a result, they need to be both self-directed and a good team player. SCHEDULE Monday-Friday, Full-Time, Non-Exempt (Remote Available) The territory consists of the entire state of New York. BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO Owns the P&L in aggregate for all accounts in the territory, as well as for each customer (to manage volume, sales, and profitability) Calls on all assigned accounts, in-person, with minimum agreed frequency. Proficient in call planning/preparation, analysis, presentation, and post-meeting follow-up. Develops relationships with all ownership, sales, customer service and merchandising representatives in each account; Understands the customer's and end-user's needs and buying patterns; Conducts one on one meetings with customer sales representatives to uncover opportunities; Responsible for proactive and creative solution sets; Engages in end-user meetings. Develops relationships with all relevant constituents within their accounts (finance, marketing, operations, production, etc.). Partner with assigned S&S Account Manager to meet the full needs of the customer and jointly optimize sales opportunities and frequency of customer interaction Understands the customer go to market strategy and knows customer programs, remerchandising schedule and method of managing, renewing, refreshing and fulfilling. Responsible for new product launch line presentations, internal initiatives and programs, and overall sales plans. Effectively utilizes merchandising skills to upsell and position S&S Activewear competitive advantages regarding products and services Collaborates with and leverages internal resources to uncover, develop and close opportunities (trade marketing, decoration, EDI, pricing, credit, website, custom websites, etc.). Work cross-functionally and understands how to accomplish goals within the organization. Develops relationships across the organization to facilitate communication and achievement of goals. Manages administrative aspects of the job to include weekly reporting, calendar management, sales funnel management, program registration and renewal, DNR management, CRM reporting, program proposal tracking. Meets all due dates. Manages and maintains S&S Activewear's presence within their accounts, including but not limited to showroom management and upkeep and collateral management. Attends trade shows, industry events and customer events as necessary. WHAT WE'RE LOOKING FOR Bachelor's degree preferred 2+ years in-person sales experience, promotional goods or apparel industry a plus Strong verbal and written communication skills Must be able to manage multiple tasks, effectively prioritize and manage time Demonstrated ability to carry out special assignments and tasks with minimal supervision Strong organizational skills Strong sense of urgency with a results orientation Enthusiastic and energetic approach Demonstrated creative problem-solving skills Excellent sales skills (SPIN selling) Excellent product merchandising skills Effective, engaging presentations skills Ability to train and demonstrate use, features and benefits of our website Excellent analytical skills; able to access the financial impact of a decision Strong administrative and organization skills Able to develop written strategic plans Proficient with Microsoft Office Daily travel with monthly overnights (varying based on territory) TRAVEL Daily travel with some overnights. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. WORKING ENVIRONMENT This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions. EQUAL OPPORTUNITY EMPLOYER S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $65k-77k yearly est. Auto-Apply 10d ago
  • Warehouse - Outbound Operations Manager

    Alphabroder 4.4company rating

    Lockport, IL job

    S&S Activewear - Lockport, IL JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Distribution Center Outbound Operations Manager is responsible for overseeing the automated outbound operations (goods to person) within a distribution center. This role involves managing the efficient and timely processing of customer orders, coordinating the picking, packing, and shipping processes, and ensuring all outbound activities align with company standards and customer expectations. The manager will lead a team of supervisors, leads, and associates to achieve operational goals, while driving continuous improvement in productivity, quality, and safety. SCHEDULE & COMPENSATION Monday - Friday (2:00pm-10:30pm), Full Time, Exempt Salaried: $95,000-$105,000 (negotiable - based on experience) ONSITE: 16427 West Prologis Parkway - Lockport, IL 60441 BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO Operational Leadership: * Direct and manage all outbound operations, including order picking, packing, and shipping activities. * Ensure timely and accurate processing of all outbound shipments to meet customer delivery expectations. * Develop and implement operational procedures and policies to enhance productivity, quality, and safety. Team Management: * Lead, coach, and develop a team of supervisors, leads, and associates to achieve performance objectives. * Foster a positive work environment, promoting teamwork, employee engagement, and open communication. * Monitor team performance, providing regular feedback and conducting performance evaluations. Process Improvement: * Identify opportunities for process improvements and implement best practices to enhance efficiency and reduce operational costs. * Utilize data and metrics to drive decision-making and track progress on key performance indicators (KPIs). * Collaborate with other departments, including inbound, inventory control, and customer service, to streamline processes and resolve issues. Safety and Compliance: * Ensure compliance with all safety regulations and company policies, promoting a culture of safety within the outbound operations. * Conduct regular safety audits, training sessions, and emergency preparedness drills. * Address any safety incidents or concerns promptly and thoroughly. Customer Focus: * Maintain high standards of customer service, ensuring that all outbound shipments meet quality and delivery requirements. * Address and resolve any customer complaints or issues related to outbound operations. * Collaborate with the customer service team to enhance the overall customer experience. Budget and Resource Management: * Manage labor, equipment, and supply budgets for outbound operations. * Optimize resource allocation to achieve cost-effective operations. * Prepare and present reports on operational performance, budget adherence, and improvement initiatives. WHAT WE'RE LOOKING FOR * Bachelor's degree, preferred Supply Chain Management, Logistics, Business Administration, or related field; or equivalent work experience. * 5+ years of experience in distribution center operations, with at least 3 years in a supervisory or management role. * Experience leading in a large, diverse work force in a dynamic work environment that is driven by accurate and timely (same day) order fulfillment. * Experience leading and planning DC Operations in automation environment for high volume, multi-channel distributor * Strong knowledge warehouse management systems (WMS) and other related technologies. * Excellent leadership, communication, delegation and interpersonal skills. * Proven ability to manage and motivate teams in a fast-paced, dynamic environment. * Strong analytical and problem-solving abilities. * Experience driving a culture of safety and continuous improvement using Lean methodologies PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. WORKING ENVIRONMENT * The job will be performed entirely in the S&S Activewear warehouse where conditions can range from warm to cool. * The job will be performed around warehouse machines and equipment with a moderate level of noise. EQUAL OPPORTUNITY EMPLOYER S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $30k-39k yearly est. 29d ago
  • Purchasing Agent (PRIME Division)

    S&S Activewear LLC 4.4company rating

    S&S Activewear LLC job in Chicago, IL

    Job Description JOIN US AND "CREATE YOUR VISION" PRIME LINE - POWERED BY S&S ACTIVEWEAR Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have. ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Purchasing Agent is responsible for supporting the day-to-day relationship with various internal departments as well as suppliers within their assigned commodities as well as quality, delivery, and cost processes. Assist in Purchasing transition between new product introduction and replenishment. This position is part of our PRIME division, operating under the S&S Activewear parent company. PRIME plays a key role in delivering specialized solutions while aligning with the broader mission and values of S&S Activewear. Monday - Friday, Full-Time, Exempt Onsite - Bridgeport - CT (Hybrid Available) WHAT YOU WILL DO Ensure the day-to-day tasks of the purchasing department are being executed in a timely fashion, including, but not limited to, parts issues, quality concerns, supplier issues, process changes, etc. Work closely with Senior Purchasing Manager on cost reduction, inventory reduction and quality improvement initiatives involving both external and internal customers/suppliers. Assist in Engineering Change Orders (ECO) process, purchasing involvement from initiation to production line through completion. Coordination with Engineering to correct system and Bill of Materials (BOM) issues. Identification of problem areas, initiate corrective actions and establish problem resolution dates. Issue purchase orders and ensure that material is delivered in optimal quantities and at the right time while maintaining high quality standards as designed to this specific role. Work with supplier to mitigate delivery issues that could cause a disruption to the production line. Communicate delivery issues to other departments as necessary in a timely manner as relevant to assigned projects or tasks. Resolve and justify all purchase price variances (PPV) Work with Quality department to resolve any First Article (FA) and Project related supplier issues. Support other buyers with difficult requests and quotes Assist in recommending planning parameters based on LT, EOQ and MOQ Directly supports Customer Service and Production teams Complete other duties as assigned WHAT WE'RE LOOKING FOR Bachelor's degree or equivalent combination of real-life working experience as a buyer required. 7 years' experience in purchasing and acquisition or other related to this position 3 years' Manufacturing experience required 3 years' experience in New Product Introduction experience required Experience with various commodity sourcing Familiarity with understanding technical data sheets, material data sheets and part drawings Demonstrated verbal and written communication skills, team building skills, and analytical skills Demonstrated negotiation skills creating positive relationships with suppliers Ability to problem solve complex issues and make effective decisions Ability to manage multiple priorities concurrently and efficiently Proficient computer skills including MS Office applications, mainframe applications and purchasing/accounting processes Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $37k-51k yearly est. 10d ago
  • Executive Support Specialist

    S&S Activewear LLC 4.4company rating

    S&S Activewear LLC job in Bolingbrook, IL

    JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Executive Support Specialist provides comprehensive administrative assistance to multiple C-Level executives, ensuring smooth operations and efficient management of executive responsibilities. The ESS will be responsible for managing designated administrative functions, including greeting/assisting visitors scheduling, planning meetings, processing invoices, handling travel arrangements, expenditure reports, presentations and other projects as needed. The Executive Assistant must be well organized, thorough, have strong attention to detail, possess strong MS office skills, be proactive in handling assigned tasks and projects consistently and to conclusion. All S&S Activewear employees must adhere to the guidelines presented in the S&S Activewear Employee Handbook. Full-Time, Exempt, (Hybrid Available) The position will be based in either Dallas, TX or Bolingbrook, IL . BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO Planning, organizing, and coordinating the activities of the multiple executives, and involves an extensive knowledge of each of the executive's responsibilities and routines. Answer and direct calls, emails, and messages, and appropriately relay important information promptly and clearly. provide seamless coverage by providing diversified, dependable, high quality administrative support to the partners. Interact and correspond with all levels within the organization and external customers. Work closely and effectively with all executives to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Serve as the primary contact for the company, greet and establish rapport with employees, clients, visitors, investors, and all other guests of the company in the office or at company events. Prepare and revise written documents and correspondence as needed. Ensure, daily meeting information, agendas, and supporting material are available for all meetings, including materials for internal and external speaking engagements. Coordinate onsite and offsite meetings. Coordinate travel arrangements, create itineraries and travel packets. Create expense reimbursement forms and track various business expenses. Track, manage and prepare activities related to important dates such as company events and celebrations. Manage sensitive matters with a high level of confidentiality and discretion. Perform other related duties as assigned. WHAT WE ARE LOOKING FOR Bachelor's degree required. Minimum of 5 years of related experience as administrative support or executive assistant support. Flexibility in performing personal work while assisting others with requests; ability to re-prioritize work adjusting to changing desk assignments. Superior oral, written, and organizational skills required. Thorough, flexible, able to act with limited guidance, and comfortable in a fast-paced environment. Experience planning, managing, and executing events and gatherings. Excellent influencing, communication, organizational, negotiation and presentation skills, including the ability to effectively influence senior management. Ability to multi-task and utilize good time management skills. Demonstrates sense of urgency and takes ownership of solving problems. Ability to work under pressure with very tight timelines. Proficiency in all areas of Microsoft Office and Mac OSX; must be very tech-savvy. Able to process confidential information and/or issues using discretion and judgment. Must be able to work well with a diverse group of people. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $30k-46k yearly est. Auto-Apply 3d ago
  • Sr Merchandising Manager

    S&S Activewear LLC 4.4company rating

    S&S Activewear LLC job in Chicago, IL

    JOIN US AND "CREATE YOUR VISION" PRIME LINE - POWERED BY S&S ACTIVEWEAR Prime Line, the hard goods division of S&S, brings promotional product distributors top products in the best-selling categories. Backed by high achieving commercial groups, Prime Line is here to service every need a customer may have. ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional T-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Merchandiser Manager role will assist the Director of Merchandising, Hard Goods brands to execute a balanced product assortment, and collaborate with cross-functional teams to offer hot, trendy, and new commodity products as well as well-priced private and retail brand collections. This position will heavily utilize Customer and Sales staff feedback to develop and execute the seasonal assortment plans while driving top-line revenue and achieving strong financial results. Monday-Friday, Full-Time, Exempt Compensation starts at $79,305 annually WHAT YOU WILL DO Oversee new product development process for assigned subset of categories or brands from idea to launch Perform competitive analysis to fill gaps in new product selection for assigned categories or brands by price point and features Review sales performance and market data to create actionable insights that inform the line plan and drive, achieve, and exceed sales plans by Brand and style. Assist in maintenance of line plan to reflect product development strategy for assigned categories or brands Create trend reports and merchandised product presentations for internal and external go-to market support. Collaborate with Merchandising Coordinator on product launches to ensure timely launch by managing the progression of new style development. Oversee and manage sampling process for new product launches with the Merchandise Coordinator. Request and analyze new product forms for new launch items for assigned categories or brands. Partner with cross-functional teams in Supply Chain, Compliance, Decoration Operations/Master Data, Marketing, Sales and Customer Service to streamline new product launches WHAT WE'RE LOOKING FOR 5-7 years of experience in Retail Buying, Hard Goods Merchandising or Merchandising role Prior hard goods experience in the promotional products industry preferred Passion for product including prior experience in product development and production processes Analytical thinker who is excited to analyze data and use Sales and Customer feedback to drive merchandising Working knowledge of basic compliance Ability to work in a fast-paced environment and ease with multi-tasking Excellent communicator with strong written and verbal skills Ability to travel up to 10% of the time Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely involves standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be provided to enable people with disabilities to perform the essential functions. S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $79.3k yearly Auto-Apply 11d ago
  • Warehouse Receiving & Inventory Control Supervisor (MON-FRI)

    S&S Activewear LLC 4.4company rating

    S&S Activewear LLC job in Lockport, IL

    S&S Activewear - Lockport, IL JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Receiving Supervisor is responsible for supervising the daily activities of the receiving staff, including regular and temporary employees. Activities include overseeing the receipt, unloading, sorting and put away functions of the department to ensure efficiency and productivity. Provide direct interaction with all team members involved in Cycle counting, up-stock verification, Restock, Case Picking, Receiving, Shortages, Returns and Product Transfers. Responsible for leading and motivating employees to perform at their highest levels to meet or exceed performance standards and meet or exceed cost and safety standards. This is a hands-on position, that will require a strong floor presence. Must adhere to the guidelines presented in the S&S Activewear Employee Handbook. COMPENSATION AND SCHEDULE Annual Salary: $52,000 - $62,000 (negotiable based on experience) Monday - Friday (4:30AM - 1:30PM), Full-Time, Exempt Onsite: 16427 West Prologis Parkway - Lockport, IL 60441 BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO Oversee incoming shipment activities to ensure accuracy, completeness, and condition of shipments. Direct the receipt, unloading, sorting, staging and putaway of shipments. Utilize Advance Shipment Notice system to verify and keep records on incoming shipments against shipping documents for accuracy. Maintain a Receiving schedule for all inbound shipments Assign Cycle count batches to the appropriate team members and process cycle count review screen daily. Reconcile count discrepancies daily. Monitor restock progress and process to ensure accuracy and efficiency Reconcile the receipt of inbound goods against ASNs Monitor and correct the receiving Adjust Quantity Screen Troubleshoot and resolve issues related to the Returns process. Provide input in the planning and execution of Special Projects related to Inventory Control Maintain organized hard and soft copies of files and relevant documents, records, checklists, etc. Maintain close communication with Direct Manager and Operations Manager to ensure timely receipt and posting of conduct to inventory. Assist the Operations Manager in short and long-term planning, evaluation of effectiveness of department work methods. Work as a team with other department managers or staff to meet the company's goals and objectives. Ensure the quality and timeliness of data entered into the computer systems by subordinates. Ensure proper material handling procedures so that no products are damaged in the warehouse. Assist the Operations Manager with overall security of the facility, including product loss control. Execute the processes an procedures related to wireless warehouse functionality, including employee training and security of the handheld devices. Ensure the organization and cleanliness of the receiving department. Attend required meetings; schedule departmental meetings as needed. Assist Operations Manager in daily labor scheduling of the receiving/IC department based on needs; keep overtime within standards. Manage absences and requests for time off for subordinates to ensure adequate staffing levels. Hold Subordinates accountable for meeting departmental and individual standards for performance and perform annual performance evaluations. Lead receiving/IC employees to perform at standards or higher by setting clear expectations and providing motivation and regular feedback. Execute programs to ensure that workplace safety standards are met; ensure compliance with company policies and OSHA regulations. Monitor material handling equipment, forklifts, order pickers, and other equipment in safe working condition. Monitor safety equipment, fall protection harness, and other materials related to occupational safety; ensure the daily safety checklists are completed and maintained for the department. Ensure compliance of all receiving personnel with the company's safety policies and procedures and OSHA standards. Conduct accident investigations and find solutions to prevent accidents from occurring with the assistance of the Warehouse Manager and Human Resources. WHAT WE'RE LOOKING FOR High School Degree or Equivalent Experience should be in a fast-paced pick and pack distribution warehouse Experience with lean and process improvement techniques. Experience with the duties and responsibilities listed in this job description Experience in an apparel distribution (pick/pack) warehouse is preferred Broad range of people skills, with emphasis on leadership, supervision, motivation, and interpersonal communication Broad range of management skills, including organizing, planning, analyzing, and understanding work systems and flow charts High level of English communication skills and fluency (read, write, speak) Highly organized and efficient Able to learn systems, applications, and procedures quickly Able to learn and apply new techniques and technologies Critical thinking and decision-making skills Personal time management; effective delegation skills Accurate with numbers and counting; attention to details Able to follow-through on plans; schedule follow-up activities Able to shift priorities easily as needed Ability to work overtime when needed PROTECTIVE EQUIPMENT REQUIRED Must be able to wear proper safety equipment if required (examples include safety toe shoes, bump caps and safety vest). Note: PPE is company-provided with a $100 stipend on safety-toe shoes after 90 days of employment if required for your specific role - not all roles require specific PPE. Please check with your HR/Training team for details on if your role requires specific PPE. PHYSICAL DEMANDS The role will involve both office tasks and time on the warehouse floor, which may require standing and walking for over 8 hours a day. The position also involves operating a stock chaser to navigate the warehouse. Moderate hand-eye coordination, as well as near and far vision and hearing, are necessary for the role. WORKING ENVIRONMENT The job will be performed entirely in the warehouse where conditions can range from warm to cool. The job will be performed around warehouse machines and equipment with a moderate level of noise. EQUAL OPPORTUNITY EMPLOYER S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $52k-62k yearly 16d ago
  • Customer Service Representative (ONSITE) Bilingual

    Alphabroder 4.4company rating

    Bolingbrook, IL job

    Customer Service Representative (ONSITE) Bilingual - Spanish/English JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability ABOUT THE ROLE We are seeking energetic, reliable, and fun professionals to join our team as a CSR/ Customer Service Representatives. The successful CSR is responsible for providing excellent customer service by answering customer calls and problem solving to help customers meet their needs. CSRs should come to the table proficient or above in all Microsoft office products and have previous customer service experience. Representatives will attend in-depth training to assist customers in placing orders, addressing issues with existing orders and fluent conversations regarding company products and programs. CSRs will work in a team environment and have the opportunity for individual progression in both skillset and compensation. We are seeking highly motivated individuals with a commitment to excellent customer service. Compensation &Schedule Staring $16.83 per hour, Monday - Friday 10:30AM - 7PM CST Full-Time, Non-Exempt 220 Remington Blvd, Bolingbrook, IL (Onsite) BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * Accurately process transactions and educate customers on products and services via telephone. * Responsible for maintaining a high level of professionalism and working to establish a positive rapport with internal and external customers. * Offer basic troubleshooting for customers including product knowledge, recommendations, and website navigation. * Consistently meet department KPIs, deadlines and goals. * Adhere to provided schedule based on forecasted phone volumes. * Any additional duties assigned by management. WHAT WE'RE LOOKING FOR * Strong verbal and written communication skills within a customer service role * Must be proficient or above in Microsoft Office * Must have basic math skills * Ability to multi-task and be detail oriented. * Excellent attitude and attendance/punctuality. * Data driven and comfortable in environment with heavy emphasis on customer service and satisfaction metrics. * Results orientated with a strong sense of accountability and urgency. * Commitment to learning and individual development. * Bilingual (English / Spanish) - fluent in both verbal and written forms. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $16.8 hourly 11d ago
  • Executive Support Specialist

    S&S Activewear LLC 4.4company rating

    S&S Activewear LLC job in Bolingbrook, IL

    Job Description JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Executive Support Specialist provides comprehensive administrative assistance to multiple C-Level executives, ensuring smooth operations and efficient management of executive responsibilities. The ESS will be responsible for managing designated administrative functions, including greeting/assisting visitors scheduling, planning meetings, processing invoices, handling travel arrangements, expenditure reports, presentations and other projects as needed. The Executive Assistant must be well organized, thorough, have strong attention to detail, possess strong MS office skills, be proactive in handling assigned tasks and projects consistently and to conclusion. All S&S Activewear employees must adhere to the guidelines presented in the S&S Activewear Employee Handbook. Full-Time, Exempt, (Hybrid Available) The position will be based in either Dallas, TX or Bolingbrook, IL. BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO Planning, organizing, and coordinating the activities of the multiple executives, and involves an extensive knowledge of each of the executive's responsibilities and routines. Answer and direct calls, emails, and messages, and appropriately relay important information promptly and clearly. provide seamless coverage by providing diversified, dependable, high quality administrative support to the partners. Interact and correspond with all levels within the organization and external customers. Work closely and effectively with all executives to keep them well informed of upcoming commitments and responsibilities, following up appropriately. Serve as the primary contact for the company, greet and establish rapport with employees, clients, visitors, investors, and all other guests of the company in the office or at company events. Prepare and revise written documents and correspondence as needed. Ensure, daily meeting information, agendas, and supporting material are available for all meetings, including materials for internal and external speaking engagements. Coordinate onsite and offsite meetings. Coordinate travel arrangements, create itineraries and travel packets. Create expense reimbursement forms and track various business expenses. Track, manage and prepare activities related to important dates such as company events and celebrations. Manage sensitive matters with a high level of confidentiality and discretion. Perform other related duties as assigned. WHAT WE ARE LOOKING FOR Bachelor's degree required. Minimum of 5 years of related experience as administrative support or executive assistant support. Flexibility in performing personal work while assisting others with requests; ability to re-prioritize work adjusting to changing desk assignments. Superior oral, written, and organizational skills required. Thorough, flexible, able to act with limited guidance, and comfortable in a fast-paced environment. Experience planning, managing, and executing events and gatherings. Excellent influencing, communication, organizational, negotiation and presentation skills, including the ability to effectively influence senior management. Ability to multi-task and utilize good time management skills. Demonstrates sense of urgency and takes ownership of solving problems. Ability to work under pressure with very tight timelines. Proficiency in all areas of Microsoft Office and Mac OSX; must be very tech-savvy. Able to process confidential information and/or issues using discretion and judgment. Must be able to work well with a diverse group of people. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and are committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $30k-46k yearly est. 3d ago
  • Warehouse - Outbound Operations Manager

    S&S Activewear LLC 4.4company rating

    S&S Activewear LLC job in Lockport, IL

    Job Description S&S Activewear - Lockport, IL JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Distribution Center Outbound Operations Manager is responsible for overseeing the automated outbound operations (goods to person) within a distribution center. This role involves managing the efficient and timely processing of customer orders, coordinating the picking, packing, and shipping processes, and ensuring all outbound activities align with company standards and customer expectations. The manager will lead a team of supervisors, leads, and associates to achieve operational goals, while driving continuous improvement in productivity, quality, and safety. SCHEDULE & COMPENSATION Monday - Friday (2:00pm-10:30pm), Full Time, Exempt Salaried: $95,000-$105,000 (negotiable - based on experience) ONSITE: 16427 West Prologis Parkway - Lockport, IL 60441 BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO Operational Leadership: Direct and manage all outbound operations, including order picking, packing, and shipping activities. Ensure timely and accurate processing of all outbound shipments to meet customer delivery expectations. Develop and implement operational procedures and policies to enhance productivity, quality, and safety. Team Management: Lead, coach, and develop a team of supervisors, leads, and associates to achieve performance objectives. Foster a positive work environment, promoting teamwork, employee engagement, and open communication. Monitor team performance, providing regular feedback and conducting performance evaluations. Process Improvement: Identify opportunities for process improvements and implement best practices to enhance efficiency and reduce operational costs. Utilize data and metrics to drive decision-making and track progress on key performance indicators (KPIs). Collaborate with other departments, including inbound, inventory control, and customer service, to streamline processes and resolve issues. Safety and Compliance: Ensure compliance with all safety regulations and company policies, promoting a culture of safety within the outbound operations. Conduct regular safety audits, training sessions, and emergency preparedness drills. Address any safety incidents or concerns promptly and thoroughly. Customer Focus: Maintain high standards of customer service, ensuring that all outbound shipments meet quality and delivery requirements. Address and resolve any customer complaints or issues related to outbound operations. Collaborate with the customer service team to enhance the overall customer experience. Budget and Resource Management: Manage labor, equipment, and supply budgets for outbound operations. Optimize resource allocation to achieve cost-effective operations. Prepare and present reports on operational performance, budget adherence, and improvement initiatives. WHAT WE'RE LOOKING FOR Bachelor's degree, preferred Supply Chain Management, Logistics, Business Administration, or related field; or equivalent work experience. 5+ years of experience in distribution center operations, with at least 3 years in a supervisory or management role. Experience leading in a large, diverse work force in a dynamic work environment that is driven by accurate and timely (same day) order fulfillment. Experience leading and planning DC Operations in automation environment for high volume, multi-channel distributor Strong knowledge warehouse management systems (WMS) and other related technologies. Excellent leadership, communication, delegation and interpersonal skills. Proven ability to manage and motivate teams in a fast-paced, dynamic environment. Strong analytical and problem-solving abilities. Experience driving a culture of safety and continuous improvement using Lean methodologies PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. WORKING ENVIRONMENT The job will be performed entirely in the S&S Activewear warehouse where conditions can range from warm to cool. The job will be performed around warehouse machines and equipment with a moderate level of noise. EQUAL OPPORTUNITY EMPLOYER S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $31k-39k yearly est. 30d ago
  • Warehouse Receiving & Inventory Control Supervisor (MON-FRI)

    S&S Activewear LLC 4.4company rating

    S&S Activewear LLC job in Lockport, IL

    S&S Activewear - Lockport, IL JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the “critical link” that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability. ABOUT THE ROLE The Receiving Supervisor is responsible for supervising the daily activities of the receiving staff, including regular and temporary employees. Activities include overseeing the receipt, unloading, sorting and put away functions of the department to ensure efficiency and productivity. Provide direct interaction with all team members involved in Cycle counting, up-stock verification, Restock, Case Picking, Receiving, Shortages, Returns and Product Transfers. Responsible for leading and motivating employees to perform at their highest levels to meet or exceed performance standards and meet or exceed cost and safety standards. This is a hands-on position, that will require a strong floor presence. Must adhere to the guidelines presented in the S&S Activewear Employee Handbook. COMPENSATION AND SCHEDULE Annual Salary: $52,000 - $62,000 (negotiable based on experience) Monday - Friday (4:30AM - 1:30PM), Full-Time, Exempt Onsite: 16427 West Prologis Parkway - Lockport, IL 60441 BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO Oversee incoming shipment activities to ensure accuracy, completeness, and condition of shipments. Direct the receipt, unloading, sorting, staging and putaway of shipments. Utilize Advance Shipment Notice system to verify and keep records on incoming shipments against shipping documents for accuracy. Maintain a Receiving schedule for all inbound shipments Assign Cycle count batches to the appropriate team members and process cycle count review screen daily. Reconcile count discrepancies daily. Monitor restock progress and process to ensure accuracy and efficiency Reconcile the receipt of inbound goods against ASNs Monitor and correct the receiving Adjust Quantity Screen Troubleshoot and resolve issues related to the Returns process. Provide input in the planning and execution of Special Projects related to Inventory Control Maintain organized hard and soft copies of files and relevant documents, records, checklists, etc. Maintain close communication with Direct Manager and Operations Manager to ensure timely receipt and posting of conduct to inventory. Assist the Operations Manager in short and long-term planning, evaluation of effectiveness of department work methods. Work as a team with other department managers or staff to meet the company's goals and objectives. Ensure the quality and timeliness of data entered into the computer systems by subordinates. Ensure proper material handling procedures so that no products are damaged in the warehouse. Assist the Operations Manager with overall security of the facility, including product loss control. Execute the processes an procedures related to wireless warehouse functionality, including employee training and security of the handheld devices. Ensure the organization and cleanliness of the receiving department. Attend required meetings; schedule departmental meetings as needed. Assist Operations Manager in daily labor scheduling of the receiving/IC department based on needs; keep overtime within standards. Manage absences and requests for time off for subordinates to ensure adequate staffing levels. Hold Subordinates accountable for meeting departmental and individual standards for performance and perform annual performance evaluations. Lead receiving/IC employees to perform at standards or higher by setting clear expectations and providing motivation and regular feedback. Execute programs to ensure that workplace safety standards are met; ensure compliance with company policies and OSHA regulations. Monitor material handling equipment, forklifts, order pickers, and other equipment in safe working condition. Monitor safety equipment, fall protection harness, and other materials related to occupational safety; ensure the daily safety checklists are completed and maintained for the department. Ensure compliance of all receiving personnel with the company's safety policies and procedures and OSHA standards. Conduct accident investigations and find solutions to prevent accidents from occurring with the assistance of the Warehouse Manager and Human Resources. WHAT WE'RE LOOKING FOR High School Degree or Equivalent Experience should be in a fast-paced pick and pack distribution warehouse Experience with lean and process improvement techniques. Experience with the duties and responsibilities listed in this job description Experience in an apparel distribution (pick/pack) warehouse is preferred Broad range of people skills, with emphasis on leadership, supervision, motivation, and interpersonal communication Broad range of management skills, including organizing, planning, analyzing, and understanding work systems and flow charts High level of English communication skills and fluency (read, write, speak) Highly organized and efficient Able to learn systems, applications, and procedures quickly Able to learn and apply new techniques and technologies Critical thinking and decision-making skills Personal time management; effective delegation skills Accurate with numbers and counting; attention to details Able to follow-through on plans; schedule follow-up activities Able to shift priorities easily as needed Ability to work overtime when needed PROTECTIVE EQUIPMENT REQUIRED Must be able to wear proper safety equipment if required (examples include safety toe shoes, bump caps and safety vest). Note: PPE is company-provided with a $100 stipend on safety-toe shoes after 90 days of employment if required for your specific role - not all roles require specific PPE. Please check with your HR/Training team for details on if your role requires specific PPE. PHYSICAL DEMANDS The role will involve both office tasks and time on the warehouse floor, which may require standing and walking for over 8 hours a day. The position also involves operating a stock chaser to navigate the warehouse. Moderate hand-eye coordination, as well as near and far vision and hearing, are necessary for the role. WORKING ENVIRONMENT The job will be performed entirely in the warehouse where conditions can range from warm to cool. The job will be performed around warehouse machines and equipment with a moderate level of noise. EQUAL OPPORTUNITY EMPLOYER S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $52k-62k yearly Auto-Apply 45d ago
  • Customer Service Representative (ONSITE)

    Alphabroder 4.4company rating

    Bolingbrook, IL job

    JOIN US AND "CREATE YOUR VISION" ABOUT US S&S Activewear is a leading North American, tech-enabled specialty distributor of imprintable apparel, including t-shirts, fleece, athletic wear, headwear, workwear, scrubs and accessories. We pride ourselves on being the "critical link" that enables our 100+ brand partners such as Adidas, Columbia and Gildan to reach our hyper-fragmented base of customers, comprised of apparel decorators, eRetailers and promotional products distributors that embellish apparel items for diverse end consumer use cases (e.g., everyday wear, concerts, fitness attire, life events, team sports, etc.). At S&S, we differentiate in the market through a customer service focus, strategic product portfolio, world-class distribution infrastructure, a collaborative growth culture and a relentless focus on technology and innovation. Our success has compounded since the Company's humble beginnings in 1988 as a regional t-shirt distributor to a leading, multi-billion-dollar value-added distribution platform that drives market penetration for our suppliers while enabling the growth, operations and fulfillment for a diverse range of customers across channels and business sizes. We strive to be the apparel distributor of choice while inspiring and fostering growth for customers, employees and suppliers through our core values of service, deep relationships, innovation, continuous improvement and accountability ABOUT THE ROLE We are seeking energetic, reliable, and fun professionals to join our team as a CSR/ Customer Service Representatives. The successful CSR is responsible for providing excellent customer service by answering customer calls and problem solving to help customers meet their needs. CSRs should come to the table proficient or above in all Microsoft office products and have previous customer service experience. Representatives will attend in-depth training to assist customers in placing orders, addressing issues with existing orders and fluent conversations regarding company products and programs. CSRs will work in a team environment and have the opportunity for individual progression in both skillset and compensation. We are seeking highly motivated individuals with a commitment to excellent customer service. Compensation &Schedule Staring $16.83 per hour, Monday - Friday 10:30AM - 7PM CST Full-Time, Non-Exempt 220 Remington Blvd, Bolingbrook, IL (Onsite) BENEFITS We offer a comprehensive benefits package designed to support your life, health, and future. Benefits begin 0-90 days after hire and include Vacation, Personal, and Sick time; Medical, Dental, Vision, Life Insurance, and Disability coverage; Flexible Spending Accounts; and a 401(k) plan. You'll also enjoy discounts on brand‑name apparel, fun employee events, and meaningful opportunities for growth and advancement. Join a company that invests in you from day one. WHAT YOU WILL DO * Accurately process transactions and educate customers on products and services via telephone. * Responsible for maintaining a high level of professionalism and working to establish a positive rapport with internal and external customers. * Offer basic troubleshooting for customers including product knowledge, recommendations, and website navigation. * Consistently meet department KPIs, deadlines and goals. * Adhere to provided schedule based on forecasted phone volumes. * Any additional duties assigned by management. WHAT WE'RE LOOKING FOR * Strong verbal and written communication skills within a customer service role * Must be proficient or above in Microsoft Office * Must have basic math skills * Ability to multi-task and be detail oriented. * Excellent attitude and attendance/punctuality. * Data driven and comfortable in environment with heavy emphasis on customer service and satisfaction metrics. * Results orientated with a strong sense of accountability and urgency. * Commitment to learning and individual development. * Proficiency in reading and writing English is required. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or listen. Working Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Reasonable accommodation may be made to enable people with disabilities to perform the essential functions. Equal Opportunity Employer S&S Activewear welcomes people of all backgrounds and experiences and are committed to creating a diverse culture and supporting human growth. We are proud to be an equal opportunity employer and is committed to providing equal opportunity for all employees and applicants. We conduct business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. Our policy is to recruit, hire, train, promote, assign, transfer, and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons. S&S participates in E-Verify and will provide the federal government with your Form I-9 information to confirm you are authorized to work in the U.S. This job offer is contingent upon the completion of a satisfactory background check.
    $16.8 hourly 11d ago

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