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S&T Ban jobs - 44 jobs

  • Commercial Banker

    S&T Bank 4.5company rating

    S&T Bank job in Hilliard, OH

    Hilliard, OH 43026 Hours: Monday-Friday 9:00 am - 4:00 pm (Additional hours as necessary to meet the objectives of the department) Function: Assumes responsibility for highly complex activity for commercial banking and has a direct responsibility for banking relationships with assigned customers and prospective commercial customers. Duties and Responsibilities: Interviews customers and prospective customers and prepares documentation for commercial loans including: Collecting and analyzing financial data for proper loan structure for written/verbal presentation to loan committee. Maintaining aggressive commercial calling program for new and existing customers. Attending and participating in community affairs to promote the bank's image. Reviews final loan documentation to determine appropriate recommendations. Assumes responsibility for complex accounts and provides training and guidelines to less experienced Bankers. Carries out a variety of business development activities to identify bank prospects. Ensures compliance with existing loan policies and procedures and assists in policy development and modification. Works with customers to establish personalized Treasury Management services according to the customer's needs. Receives and responds to various customer questions and solves customer problems. Reviews Collateral Protection Reports and determines appropriate course of action. Monitors and documents performance of existing loan portfolio through call memos, site visits, financial collection and review, Credit quality related report reviews Provides mentoring and guidance to less seasoned Commercial Bankers given level of experience. Contacts delinquent loan customers. Maintains a good working relationship with bank employees. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization. Assumes additional responsibilities as required. Physical Demands / Work Environment: Requires the use of manual dexterity skills for typing up to 25% of the business day. Specific vision requirements include close vision of 18”-20”, distance vision and depth perception for computer work and travel. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Salary Range: $95,000.00 - $270,000.00
    $56k-73k yearly est. Auto-Apply 60d+ ago
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  • Special Assets Portfolio Manager III

    S&T Bank 4.5company rating

    S&T Bank job in Cuyahoga Falls, OH

    Irwin, PA 15642 Additional Locations: 491 North Cleveland-Massillon Road Akron, OH 44333 2032 Front Street, Cuyahoga Falls, OH 44221 800 Philadelphia Street Indiana, PA 15701 2 North Church Street West Chester, PA 19380 358 N Shore Drive Pittsburgh, PA 15212 Hours: Monday - Wednesday: 9:00 am - 4:00 pm Thursday: 9:00 am - 5:00 pm Friday: 9:00 am - 4:00 pm (Additional hours as necessary to meet the objectives of the department) Function: The Special Asset Portfolio Manager or Analyst provides relationship management to Special Asset Officers for an assigned portfolio including of a 15 - 20 commercial loan workout relationships with an average size of >$5MM with diverse scope and complexity. In partnership with the Special Asset Officers, the Portfolio Manager or Analyst will draw on their prior analytical and commercial loan experience to provide comprehensive support to existing Borrowers within the assigned adversely graded special asset portfolio. Duties and Responsibilities: Liaison between Special Asset Officer and Other Departments within the Bank for facilitating modifications, extensions, and covenant testing within designated special asset portfolio. Perform annual reviews for client relationships within the assigned special asset portfolio. Attend client calls with Special Asset Officers to gain a thorough understanding of the client's business and effectively assist in ongoing credit risk management of the relationship. As a trusted partner, the Special Asset Portfolio Manager or Analyst will provide constructive and regular feedback to Special Asset Officers to ensure sound relationship quality. Conduct site visits and document vacancy / occupancy, as well as, general property conditions via notes and photographs. Monitor credit performance of client portfolios and alert Special Asset Officers and Management to changes that may require action to ensure risk mitigation, minimize potential losses and maximum returns. Including but not limited to: Facilitating the collection and spreading of financial statements Analyzing collateral quality Monitoring line usage and supporting documents such as: accounts receivable / payable aging reports and inventory reports for concentration risk, aged accounts and inventory. Performing lease analysis for potential rent roll down / expirations / vacancy Comparing actual performance to pro-formas / projections Monitoring various credit risk reports Preparing Criticized Asset Reports and periodic credit file memos Resolve any documented exceptions Preparing troubled debt restricting analysis and supporting documentation Conduct covenant tests within the assigned special asset portfolio. Monitor / facilitate construction and general line advances within the assigned special asset portfolio. Utilizes advanced financial and quantitative analyses techniques to evaluate financial and related information to gauge borrower's overall ability to repay debt as well as to assess financial performance relative to peer companies, industry benchmarks or other standards of performance. In addition, these techniques will be used to analyze to borrower's capital structure and bank's documentation to determine restructure options for complex, diverse and adversely graded credits which will assist to design and implement comprehensive strategies to either exit or retain relationship. Researches and accurately interprets commercial loan documentation, agreements, leases, contracts, and other technical documentation of a legal nature. Identifies the documentation gaps to complete a loan documentation file review for all commercial products and perfection of all types of collateral. Perform any other analysis needed by Special Asset Management or Special Asset Officers. Interprets and resolves complex financial problems and questions, including the identification of required variables and data sources, proper adjustment of stated financial figures, finding solutions from incomplete or fragmentary information, and following through with all appropriate calculation steps. Assist in the assignment of appropriate and timely risk ratings on existing borrowers, including regulatory non-Pass ratings, which will directly influence the ACL provision and bank earnings. Defends assigned risk ratings when needed. Interacts regularly with peers in other functional areas, managers, and customers. Interactions may involve controversial situations or trying to influence actions. Decisions can result in critical delays in schedules or departments operations or jeopardize overall business objectives. Maintains a good working relationship with Bank employees in other departments. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization. Provides guidance and oversight to Special Asset Portfolio Manager I or II. May conduct training on an “as needed” basis. Will be involved with the development of Special Asset Department procedures and methodologies. Assumes additional any other analysis, job duties and responsibilities as assigned. Physical Demands: Operates a keypad device 75% of the day. Operates office equipment 10% of the day. The primary parts of the body involved in performing these tasks are the fingers, hands, thumb, wrists, elbow, legs, lower, and upper torso and feet. Sitting is required 70% of the day. Walking is required 10% of the day. Standing is required 20% of the day. Specific vision requirements include close vision of 18”-20” for computer work. Business travel is required to meet customers, attorneys, and consultants with overnight stays required. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Salary Range: $55,000.00 - $149,000.00
    $55k-149k yearly Auto-Apply 13d ago
  • Call Center Customer Care - Loan Follow Up Specialist (Home Equity and Mortgage Loans) - Hybrid - Cleveland, OH

    Third Federal Career 4.5company rating

    Remote or Cleveland, OH job

    Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them. At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a ‘Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness. We are seeking dependable, motivated loan professionals who take pride in doing quality work and enjoy helping customers navigate the loan process. This role is ideal for someone who is reliable, detail-oriented, and thrives in an environment where consistency and strong values matter. As a Customer Care Loan Follow-Up Specialist, you will work in a hybrid call center environment (inbound and outbound calls), managing a pipeline of 55-65 home equity and mortgage loan applications. You'll guide customers from application through closing while providing clear communication, exceptional service, and timely follow-up. Work hours are generally scheduled between 8:30 am to 5:00 pm - Monday through Thursday, until 6:00 pm on Friday and requires some Saturdays. This role is well suited for individuals who: Enjoy working in a structured, team-based setting Are committed to accuracy, follow-through, and accountability Bring a positive, professional attitude to their work every day Take ownership of their tasks and value doing the job the right way Responsibilities Manage and follow loan applications from origination through closing Provide proactive communication to customers regarding documentation and next steps Handle inbound and outbound calls related to new or existing applications Maintain accuracy and productivity while managing deadlines Work collaboratively with team members and other departments Requirements Minimum two years of current/recent experience taking home equity or mortgage loan applications in a retail banking environment Ability to understand the customer needs, ask for the business, and build rapport Experience managing a pipeline through closing (preferred) Strong organizational skills with the ability to prioritize a high-volume workload Excellent verbal and written communication skills, including a professional and friendly demeanor PC proficiency: experience with Mortgage Software preferred High School diploma or equivalent Bilingual skills are a plus Third Federal Perks & Benefits Competitive compensation packages Medical, dental, vision, and more 401k match 11 Bank Holidays + vacation/sick time Stock Ownership Allocation Exceptional culture and value system Strong work/life balance Growth opportunities Mortgage Discount Program Education Reimbursement Program Our anticipated pay range for this position is $20.00 - $26.00 per hour. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors. Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
    $20-26 hourly 52d ago
  • Technical Support Help Desk Specialist

    Third Federal 4.5company rating

    Cleveland, OH job

    Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them. At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a 'Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness. Role Summary We are seeking a Technical Support (Help Desk) Associate with strong technical skills, good customer service skills, and a desire to expand those skills in a team environment. Responsible for providing technical assistance and support related to desktop computers, printers and software in a Windows 11 environment for a large user base. This position is fully onsite but can work hybrid as work allows. Responsibilities * Provide technical assistance and support for incoming tickets related to computer systems, software and hardware * Install, move, modify and repair computer hardware, software or peripherals * Manage DHCP reservations * Administer Microsoft Print Servers * Add/Modify Active Directory group membership * Install desktop software applications * Respond to requests and queries in person, by email or over the phone * Assist associates through trouble shooting and problem-solving * Maintain daily performance of computer systems utilizing all monitoring tools available * Document procedures and installations * Work with Microsoft System Center/InTune for application deployment, reporting and management * Assist with procurement of hardware and software licensing Requirements * 5+ years of recent experience as second tier Desktop Helpdesk Support * Familiar working with Help Desk ticket systems * Windows 11 expertise required * Software and Hardware troubleshooting - Level I and II, printers, laptops, desktops * Microsoft Office/365, DHCP, DNS and Active Directory/Entra ID proficiency required * Understanding of networking, TCP/IP * Outstanding customer service and interaction skills, as well as excellent verbal and written communications skills * Demonstrated ability to be a team player and a willingness to lend a hand with any project Third Federal Perks & Benefits * Competitive compensation packages * Medical, dental, vision, and more * 401k match * 11 Bank Holidays + vacation/sick time * Stock Ownership Allocation * Exceptional culture and value system * Strong work/life balance * Growth opportunities * Mortgage Discount Program * Education Reimbursement Program Our anticipated pay range for this position is $24.00 - $34.00 per hour. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors. Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
    $24-34 hourly 40d ago
  • Call Center Customer Care - Loan Origination (Home Equity and Mortgage Loans) - Cleveland or Strongsville Location

    Third Federal 4.5company rating

    Cleveland, OH job

    Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them. At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a 'Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness. We are seeking a reliable, experienced, self-motivated loan professional to join our Customer Care Loan Origination Call Center team. Our loan administrators are not on commission, which allows them to focus on what is best for the customer. We provide a comprehensive training program to set you up for success from the very beginning. Our ideal candidate will thrive in a fast-paced, team-oriented environment, is passionate about helping others and embody our values of love, trust, respect, commitment to excellence, and fun. This role is fully onsite and located at either of our locations: * Strongsville Customer Care Center (18094 Royalton Road, Strongsville, Ohio 44136) * Corporate Campus (7007 Broadway Avenue, Cleveland, OH 44105) Hours of Operation are Monday - Thursday (8:30a - 5:00p), Friday (8:30a - 5:00p/6:00p) and Saturday (8:30a - 1:30p). You can expect to work on a Saturday once or twice a month. When you work on Saturday, you will have a scheduled day off during the week and work until 6:00pm on the Friday of that week. Responsibilities * Communicate by telephone, email and text messaging with prospective customers seeking a residential mortgage or an equity product * Regularly contact lead prospects and develop successful lead conversion strategies * Meet with your direct manager monthly to discuss performance and development Requirements * Minimum of 1-year recent experience taking financial loan applications * Comfortable working with customers exclusively via phone and email * Strong ability to understand the callers' needs and explain financial information * Outstanding customer service skills * Excellent verbal and written communication skills, including professional grammar * Positive, proactive, and friendly demeanor * Ability to learn new programs/technology quickly * High School diploma or equivalent * Call Center experience preferred * Bilingual fluency is a plus Third Federal Perks & Benefits * Competitive compensation packages * Medical, dental, vision, and more * 401k match * 11 Bank Holidays + vacation/sick time * Stock Ownership Allocation * Exceptional culture and value system * Strong work/life balance * Growth opportunities * Mortgage Discount Program * Education Reimbursement Program Our anticipated pay range for this position is $20.00 - $26.00 per hour. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors. Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
    $20-26 hourly 54d ago
  • Telecommunications Administrator (Hybrid - Cleveland, OH)

    Third Federal Career 4.5company rating

    Cleveland, OH job

    Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them. At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a ‘Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness. Role Summary Third Federal Savings & Loan Association is seeking a Senior Telecom Engineer / Administrator with strong technical expertise, excellent customer service skills, and a desire to grow in a collaborative team environment. This role is critical for ensuring the health, security, and performance of our telecommunications systems. Responsibilities System Monitoring & Maintenance: Perform daily health and security checks, log reviews, and backups for Avaya IP Office, ACR, Voicemail Pro, and related peripherals Call Center Support: Partner with Call Center Management to design, implement, and optimize applications such as ACD Monitor ACD performance and generate reports for efficiency improvements Vendor Collaboration: Coordinate with external vendors on complex projects, including installations, upgrades, and maintenance of voice and data networks (SIP, LAN/WAN) Maintain working knowledge of local, interstate carrier offerings and SIP trunking Departmental Consultation: Meet with department managers to assess telecom and IS service needs, conduct site surveys, and provide recommendations User Setup & Support: Handle new employee setups, adds/moves/changes for physical equipment and software Provide remote and/or onsite support for relocation of branches and branch systems Requirements Hands-on experience with Avaya systems, ACR (Xima), and call routing Knowledge of placing Telco orders and billing reviews Strong background in voice and data cabling installation and troubleshooting Solid understanding of TCP/IP services and routing protocols, exposure to Juniper OS (Junos), DNS and DHCP in Microsoft environments is a plus Proficiency with Windows OS, Linux, Outlook, and Microsoft Office Suite Excellent analytical, problem-solving, and multitasking skills Outstanding customer service and communication abilities (verbal and written) Team-oriented mindset with a proactive approach to projects High levels of initiative and dedication Ability to travel occasionally and work after hours as needed Experience with SIP trunking and unified communications preferred Familiarity with compliance and security best practices for telecom systems preferred Third Federal Perks & Benefits Competitive compensation packages Medical, dental, vision, and more 401k match 11 Bank Holidays + vacation/sick time Stock Ownership Allocation Exceptional culture and value system Strong work/life balance Growth opportunities Mortgage Discount Program Education Reimbursement Program Our anticipated pay range for this position is $80,000 - $100,000 annually. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors. Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
    $80k-100k yearly 42d ago
  • Accountant

    Third Federal Career 4.5company rating

    Cleveland, OH job

    Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them. At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a ‘Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness. Role Summary We are looking for an experienced accounting professional to join our team and play a key role in the financial operations of Third Federal. This position will share responsibility for compiling and reporting financial data, preparing various internal and external regulatory reports, and ensuring compliance with regulatory guidelines and generally accepted accounting principles. Our ideal candidate will thrive in a collaborative environment and have strong communication skills. This person will have opportunities to gather experience through a variety of accounting assignments that support the development of your personal strengths and career growth. Responsibilities Develop, maintain, and troubleshoot excel macros and apply advanced excel formulas to build efficiencies, enhance data analysis and reduce errors within processes Gather, analyze and transform data into usable format for financial insights and decision-making Write and maintain financial summaries and reports Prepare financial statement disclosures, XBRL tagging and other financial reports Assist in preparation of regulatory reports including Call Report and Y9s Prepare federal and state tax work papers Record general ledger activity and reconcile accounts Research, assess and document compliance with new and existing U.S. GAAP and other regulatory guidance Gather and provide appropriate support for audit inquiries Perform other duties as required to accomplish the objectives of the position, including administrative tasks, special projects and participation on cross-functional teams and committees Cross-train on a variety of departmental tasks Requirements Bachelor's degree in accounting or relevant business degree 5+ years of professional accounting experience, including at least 2 years within the banking or financial services industry Advanced Excel & VBA Proficient (develop, maintain, and troubleshoot VBA code) Proficiency in understanding SEC reporting requirements and internal controls Experience automating tasks, enhancing workflows and streamlining business processes Ability to research and interpret accounting guidance effectively Strong analytical, mathematical and documentation skills Strong written and verbal communication skills Ability to manage priorities and work under tight deadlines Ability to work independently and in a team environment Attention to accuracy and detail A positive, proactive attitude and desire to cross-train Familiarity with federal banking regulations, FFIEC reporting, and SEC reporting and Wdesk platform preferred Third Federal Perks & Benefits Competitive compensation packages Medical, dental, vision, and more 401k match 11 Bank Holidays + vacation/sick time Stock Ownership Allocation Exceptional culture and value system Strong work/life balance Growth opportunities Mortgage Discount Program Education Reimbursement Program Our anticipated pay range for this position is $60,000 - $95,000 per year. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors. Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
    $60k-95k yearly 60d+ ago
  • Call Center Customer Service Representative (Cleveland, OH)

    Third Federal Career 4.5company rating

    Cleveland, OH job

    Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them. At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a ‘Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness. Role Summary We are looking for experienced call center representatives to join our Customer Care Service team. We are committed to delivering exceptional customer experiences with every interaction. Our call center is not driven by high-pressure sales goals or quotas. Instead, we focus on creating meaningful connections and handling each customer like a valued member of our family. We take time to listen, understand, and provide the right solutions without pushing products. Our ideal candidate will thrive in a fast-paced, collaborative environment and embody our values of love, trust, respect, commitment to excellence, and fun. We provide a comprehensive training program to set you up for success from the very beginning. If you are looking for a place where genuine care matters, you will feel right at home here. This role is fully onsite and located at either of our locations: Strongsville Customer Care Center (18094 Royalton Road, Strongsville, Ohio 44136) Corporate Campus (7007 Broadway Avenue, Cleveland, OH 44105) Hours of Operation are Monday - Thursday (8:30a - 5:00p), Friday (8:30a - 5:00p/6:00p) and Saturday (8:30a - 1:30p). You can expect to work on a Saturday once or twice a month. When you work on Saturday, you will have a scheduled day off during the week and work until 6:00pm on the Friday of that week. Responsibilities Answer inbound calls and assist customers with inquiries including checking, savings, certificates of deposit (regular and IRA), debit cards, online banking issues, as well as assisting with equity and mortgage servicing questions. Process deposit account openings with accuracy and care. Troubleshoot and resolve customer concerns while maintaining a warm, professional, and empathetic tone. Requirements High school diploma or equivalent Minimum of 1 year recent experience in a call center environment Exemplary customer service skills Ability to understand and explain financial information over the phone and via email Ability to listen to our customers to understand their needs Proven written and verbal communication skills Strong interpersonal skills/team-oriented Ability to work in multiple systems, including Word and Excel Banking experience preferred (online banking, deposit, equity lines of credit, mortgage loans, etc.) Bilingual language skills are a plus Third Federal Perks & Benefits Competitive compensation packages Medical, dental, vision, and more 401k match 11 Bank Holidays + vacation/sick time Stock Ownership Allocation Exceptional culture and value system Strong work/life balance Growth opportunities Mortgage Discount Program Education Reimbursement Program Our anticipated pay range for this position is $18.00 - $23.00 per hour. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors. Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
    $18-23 hourly 60d+ ago
  • Business Analyst with Fiserv DNA Experience

    Third Federal Career 4.5company rating

    Cleveland, OH job

    Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them. At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a ‘Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness. Role Summary Third Federal is seeking an individual with proven experience on the Fiserv DNA platform as a Business Analyst or similar capacity. This individual will collaborate with several departments to gather, analyze, and document business requirements for the implementation of the Fiserv DNA system. Strong analytical, organizational, technical, and interpersonal skills will be required. This role will help translate business requirements into clear and concise functional specifications, aligning them with the capabilities of the Fiserv DNA system. Will need strong problem solving skills for troubleshooting and identifying enhancement opportunities. Responsibilities Perform requirements and product mapping between Fiserv DNA and other systems Help with screen by screen configuration with Fiserv DNA deposit, lending and servicing functions Work with business users to define system and application requirements Work with developers to coordinate development projects utilizing agile methodology Assist with development, testing, and implementation of business user enhancement requests Create test plans, train and assist with testing for Fiserv DNA and related applications Maintain and update system setups and configurations Create and analyze reports Create an environment of team collaboration that allows for open dialogue and productive solutions for resolving conflicts. Requirements Strong understanding of the Fiserv DNA product and integration capabilities Direct experience at 1 or more clients performing gap analysis between requirements and system functionality 2+ years of experience with Fiserv DNA core is preferred (configuration, testing, data mapping) Experience using Microsoft Office applications including Word and Excel Knowledge of lending deposits and banking operations Experience with Azure DevOps is a plus Strong analytical and problem solving skills Strong verbal and written communication skills Ability to work on several concurrent initiatives and define project timelines Ability to work independently, while contributing to a team goal Ability to prioritize and multi-task Self-starter with willingness to take ownership of requests and find resolutions Recognize opportunities and propose solutions to improve system processes Ability to lead meetings Third Federal Perks & Benefits Competitive compensation packages Medical, dental, vision, and more 401k match 11 Bank Holidays + vacation/sick time Stock Ownership Allocation Exceptional culture and value system Strong work/life balance Growth opportunities Mortgage Discount Program Education Reimbursement Program Our anticipated pay range for this position is $60,000 - $100,000 per year. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors. Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
    $60k-100k yearly 60d+ ago
  • Manager - ACH, Debit Card, and Checking Operations

    Third Federal 4.5company rating

    Cleveland, OH job

    Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them. At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a 'Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness. Role Summary The Manager of ACH, Debit Card, and Checking Operations is responsible for overseeing all aspects of ACH processing, debit card transaction, and checking operations for Third Federal. This role ensures operational efficiency, regulatory compliance, and exceptional customer service while driving continuous improvement and innovation. The manager will lead a high-performing team, manage vendor relationships, and collaborate across departments to support strategic objectives. The role offers a hybrid/flexible schedule. There is an in-office expectation of 3 or more days per week with the flexibility to work outside the office location for the other days. Responsibilities Leadership & Team Development * Lead, mentor, and develop the ACH, Debit Card and Checking Operations team to achieve departmental goals. * Foster a positive, collaborative work environment aligned with Third Federal's mission and values. * Conduct performance evaluations and implement coaching plans to promote professional growth. Operational Oversight * Manage day-to-day ACH and debit card processing, ensuring accuracy, timeliness, and compliance. * Oversee General Ledger balancing related to ACH, debit card, and checking transactions. * Monitor operational metrics and implement process improvements to enhance efficiency and customer experience. Compliance & Risk Management * Ensure adherence to NACHA rules, Regulation E, and other applicable federal and state regulations. * Own risk management for the ACH, Debit Card and Checking processes, including internal controls and audit readiness. * Partner with compliance and risk teams to proactively identify and mitigate operational risks. Vendor & Relationship Management * Maintain strong relationships with key vendors (e.g., card networks, ACH processors, Federal Reserve). * Negotiate contracts and monitor service level agreements to ensure optimal performance. Strategic Planning & Process Improvement * Collaborate with senior leadership to align ACH, debit card, and checking operations with organizational strategy. * A key stakeholder in the process of implementing new technologies, products, and services that improve operational efficiency for the ACH, debit card, and checking operations team. * Drive innovation through automation and digital enhancements in payment processing. Reporting * Provide regular reporting on operational performance, compliance, and risk management to department manager. Requirements * Education: Minimum of a high school diploma or GED. Bachelor's degree in Business, Finance, or related field preferred * Experience: * 5+ years in payment operations, with expertise in ACH and debit card processing * 3+ years in a leadership role managing teams and operational processes * Fiserv DNA experience a plus but not required * Skills: * Strong knowledge of NACHA rules, Regulation E, and debit card network regulations * Excellent leadership, communication, and interpersonal skills * Ability to manage multiple priorities in a fast-paced environment * Proficiency with payment processing systems and related technologies * Ability to work within our values and culture * Has a positive, proactive, customer-focused approach * Ability to provide excellent internal and external customer service * Certifications: AAP (Accredited ACH Professional) or similar is preferred but not required Third Federal Perks & Benefits * Competitive compensation packages * Medical, dental, vision, and more * 401k match * 11 Bank Holidays + vacation/sick time * Stock Ownership Allocation * Exceptional culture and value system * Strong work/life balance * Growth opportunities * Mortgage Discount Program * Education Reimbursement Program Our anticipated pay range for this position is $75,000 - $100,000 annually. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors. Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
    $75k-100k yearly 19d ago
  • Mortgage Closer (Hybrid - Cleveland, OH)

    Third Federal 4.5company rating

    Cleveland, OH job

    Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them. At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a 'Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness. Role Summary This is a hybrid position in a team environment to close transactions for purchase, refinance, and equity products. The Mortgage Closer will be responsible for gaining an in-depth knowledge of the products in the designated states. They will work directly with Retail Associates and various title companies to ensure the closing transactions meet all requirements. This position will be required to react quickly to changing deadlines and evolving requirements, while maintaining accuracy. The Mortgage Closer will be responsible for proactively communicating with the title companies to ensure a timely transaction with an accurate Closing Disclosure. This position requires strong analytical and mathematical skills in order to properly balance the transactions, strong communication skills and the flexibility to deal with varied constituencies. Occasional Saturday work hours will be required. Responsibilities * Work in a team environment to review loan files, follow up on incomplete information, prepare signing packages, review/approve Closing Disclosures, and provide authorization to fund transactions * Communicate with Retail Associates and title companies to ensure a timely transaction * Foster good relationships with peers in order to ensure an effective closing team * Actively participate in team meetings and provide suggestions for process improvements Requirements * Previous 1-2 years mortgage/escrow closing experience in residential transactions (external) * In depth knowledge of title commitments and title policies * Excellent written and verbal communication skills * Ability to provide and receive continual loan-level feedback * Demonstrated ability to work independently yet contribute to a team environment * Ability to prioritize work and maintain productivity under short deadlines * Strong mathematical and analytical skills * Attention to detail with effective research and analytical skills * Proven ability to work successfully in a team environment * Ability to work at a fast pace while maintaining accuracy Third Federal Perks & Benefits * Competitive compensation packages * Medical, dental, vision, and more * 401k match * 11 Bank Holidays + vacation/sick time * Stock Ownership Allocation * Exceptional culture and value system * Strong work/life balance * Growth opportunities * Mortgage Discount Program * Education Reimbursement Program Our anticipated pay range for this position is $22.00 - $30.00 per hour. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors. Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
    $22-30 hourly 47d ago
  • Staff Appraiser II

    S&T Bank 4.5company rating

    S&T Bank job in Hilliard, OH

    Irwin, PA 15642 or 491 North Cleveland-Massillon Road Akron, OH 44333 or 3345 Market Street Camp Hill, PA 17011 or 800 Philadelphia Street Indiana, PA 15701 or 7660 Saltsburg Rd Pittsburgh, PA 15239 or 2 North Church Street West Chester, PA 19380 or 358 N Shore Drive Pittsburg, PA 15212 Hours: Monday - Friday: 8AM-5PM (Additional hours as necessary to meet the objectives of the department) Function: The Staff Appraiser will assist the Chief and Senior Appraiser to support the commercial and business banking loan origination and Managed Assets portfolio management processes by ensuring that risk appropriate real estate valuation standards are established and adhered to. The Staff Appraiser is also responsible for protecting the Bank by ensuring compliance with ethical, legal and regulatory requirements as they relate to real estate collateral valuation in accordance with state and federal regulations and USPAP Standards. Duties and Responsibilities: * Assists in evaluating, monitoring and maintaining high appraisal standards, guidelines, techniques, and methods to ensure compliance with applicable state and federal laws and regulations and conformance with S&T policies and procedures. * Assists in managing the on-line bidding, awarding and tracking of vendor services for real estate appraisals that serve as collateral for existing or prospective loans. * Performs independent reviews of real estate appraisals/evaluations in accordance with USPAP Standards, federal regulations, and S&T Policy #204. When necessary, completes internal appraisals and evaluations. * Acts as a back-up to the Appraisal Coordinator in managing the YouConnect Appraisal Management Software. * As needed, interfaces and supports Bankers of all levels to address appraisal/evaluation related questions or matters in order to provide a high-level of customer service while mitigating real estate valuation risk. * Assists in engaging and managing all appraisal related vendor relationships including providers of market data. * Assists in educating and training Bankers of all levels and other key constituents on S&T's Real Estate Appraisal Policy and other appraisal related matters through formal presentations, calls, or meetings. * Demonstrates a strong ability to work independently, as well as motivated to work as a team player and exhibits excellent interpersonal skills. Contributes to the success of the department and in turn, the organization. * Performs other duties as assigned. Education: Requires a 4-year degree or equivalent, major area of specialization: Real Estate. Appraisal Institute Candidate (MAI) preferred. Experience: Requires five to ten years of general experience, plus two to five years of specialized experience as a Licensed Appraiser Trainee. Physical Demands: Operates a keypad device: 60% of the day; operates electronic equipment: 10% of the day; operates office equipment: 5% of the day; travels: 5% of the day; performing on-site inspections/evaluations: 10%. Requires the use of manual dexterity skills for typing and filing up to 60% of the business day. Specific vision requirements include close vision of 18"-20" for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Salary Range: $55,000.00 - $149,000.00
    $34k-41k yearly est. Auto-Apply 7d ago
  • Business Banker II

    S&T Bank 4.5company rating

    S&T Bank job in Hilliard, OH

    Location: 4599 Cemetery Road Hilliard, OH 43026 or 358 North Shore Drive Pittsburgh, Pa 15212 Hours: Monday - Friday: 9:00 am - 4:00 pm (Must be flexible around branch hours) Function: Assumes direct responsibility for the development of banking relationships with respect to all business lines for assigned market and customers and prospective customers to develop new business and retain existing business through promotion of products and services. Duties and Responsibilities: * Interviews customers and prospective customers and prepares documentation to acquire information concerning a customers business needs, abilities, and earnings for all business lines including: * Collecting and analyzing financial data for proper account structure. * Maintaining aggressive calling program for new and existing customers. * Assisting other Regional Managers in generating business. * Attending and participating in community affairs to promote the bank's image. * Maintains a close working relationship with branch managers in order to develop new business. * Develops and maintains a network of referral professionals such as attorneys, realtors, and other center of influences. * Calls on new prospects as referred from all other areas of the bank, as well as courthouse lists, referrals from prospects, and prospect lists. * Carries out a variety of business development activities to identify bank prospects. * Receives and responds to various customer questions and solves customer problems. * Maintains a good working relationship with bank employees. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization. * Assumes additional responsibilities as required. Education: Requires a four-year college degree or equivalent, plus specialized training. Major or area of specialization: Finance/Accounting. Experience: Requires a minimum of five years specialized experience, specifically credit/lending. Physical Demands: Operates a keypad device: 40% of the week. Operates electronic equipment: 20% of the week; operates office equipment: 10% of the week. Travels: 30% of the week. Physical demands include travel by car to see customers, inspect construction sites, land developments, etc. Lenders also travel out of state to inspect projects, construction sites and meet customers. Requires the use of manual dexterity skills for typing and data entry up to 40% of the business day. Specific vision requirements include close vision of 18"-20" for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Salary Range: $55,000.00 - $149,000.00
    $29k-45k yearly est. Auto-Apply 37d ago
  • Project Manager (Hybrid - Cleveland, OH)

    Third Federal Career 4.5company rating

    Cleveland, OH job

    Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them. At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a ‘Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness. Role Summary Third Federal is seeking an experienced Project Manager with exceptional interpersonal, communication, and organizational skills. In this role, you will lead a variety of business initiatives, collaborating with associates across the organization and external vendors as needed. Responsibilities Lead cross-functional teams to deliver business and technology projects on time, within scope and budget Develop project plans, manage schedules, and coordinate resources across departments Ensure compliance with banking regulations, internal policies, and risk management standards Communicate project status, risks, and issues to stakeholders and senior leadership Identify, assess, and mitigate project risks; resolve issues promptly to ensure successful outcomes Foster collaboration and engagement among team members and stakeholders Drive continuous improvement by capturing lessons learned and implementing best practices Requirements 5+ years of professional work experience in project management or related field Demonstrated leadership skills and the ability to champion initiatives from inception to completion Outstanding communication and organizational skills with meticulous attention to detail Experience and success in collaborative decision-making and leading teams to successful project completion Ability to manage multiple concurrent responsibilities effectively Experience building project roadmaps and managing projects through all phases-from analysis to implementation Track record of completed projects that showcase leadership, engagement, and the ability to manage complex business challenges to successful results Strong team player with the ability to balance contributions from diverse team members and take responsibility for project success High school diploma or GED required (Bachelor's Degree preferred) Third Federal Perks & Benefits Competitive compensation packages Medical, dental, vision, and more 401k match 11 Bank Holidays + vacation/sick time Stock Ownership Allocation Exceptional culture and value system Strong work/life balance Growth opportunities Mortgage Discount Program Education Reimbursement Program Our anticipated pay range for this position is $75,000 - $125,000 annually. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors. Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
    $75k-125k yearly 46d ago
  • Universal Banker - Norwood

    Republic Bank Careers 4.8company rating

    Cincinnati, OH job

    “Republic Bank believes in the development and advancement of our associates. We offer the opportunity to learn all aspects of the company to prepare for future advancement. Come join our team for a career, not just a job!“ Starting Rate: $20.00 hourly About Republic Bank Republic Bank's values are built upon making an IMPACT for our clients, our associates and the communities we serve. (IMPACT stands for Innovate for the Future, Make it Easy, Provide Exceptional Service, Acknowledge & Celebrate Success, Commit to Caring and Thrive Together) The associates of Republic Bank are the key to our success as an organization and we value our associates. It's one of the reasons we've been named as one of the Best Places to Work in Kentucky for ten years! For more information about the company, please visit www.republicbank.com. POSITION PURPOSE AND OBJECTIVES: The Universal Banker is responsible for providing efficient, professional, and quality customer service to all Republic Bank & Trust Company clients. This position is also responsible for selling business and consumer deposit products. Additionally, this position must deliver a high level of service by opening and closing deposit accounts, and directing customer service issues, and handling teller transactions. This position is also part of a team helping the banking center achieve their sales goals. Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. MINIMUM QUALIFICATIONS: • Minimum 2 years previous retail sales experience or 1-year Republic Retail Banking experience required. • Basic computer skills required. • Proficiency in Microsoft Office products and internet applications. • Previous loan experience preferred. • Fluent in English (speak, read, write, comprehend, communicate) required. Fluent in Spanish (speak, read, write, comprehend, communicate) preferred. ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES: • Responsible for comprehensive, prompt, and efficient client transactions. Receives checks and cash for deposits to accounts, verifies amounts, examines checks for proper endorsement, and enters deposits into Horizon system. • Greet all clients as soon as they enter the banking center and work to develop a strong banking relationship with regular clients. • Consistently deliver the Republic Experience to every client. • Balances cash drawer each day, meeting Republic's standard of performance. • Performs SSR transaction overrides & makes hold decisions. • Receives mortgage, consumer loan and other payments, ensures the payments match balances due and enter payment into Horizon system. • Takes outgoing wire transfer requests; processes cash advances; cashes checks & processes withdrawals; opens & records the night drop deposit transactions; balancing ATM; research necessary information upon client's request while following all security procedures for the banking center. • Using consultative sales, engage in conversations with existing and potential clients for additional deposits and loans, effectively cross sell other bank products and services to ensure a solid client relationship, and identify opportunities for additional lines of business. • As needed, open and close all types of deposit accounts (checking, savings, CD's) both business and personal, following all bank policies and procedures. • Monitor activity of all new accounts, to ensure all cross sales have been properly activated and on-boarding is followed and completed. • Adhere to Bank's new client on boarding process and procedures. • Actively work calling lists of existing clients to cross sell for other products or expanded relationships, including retention of existing accounts. • Efficiently operate in the consumer loan system for credit card applications, unsecured loans, auto loans, and other consumer loans. • Maintain a working knowledge of compliance requirements affecting your position and area of responsibilities and actively learn new regulations and assist in the implementation, if required. • Model and foster behaviors that support the Bank's values and corporate culture creating an atmosphere of trust, cooperation, accountability, and dedication to the organization. • Willingly perform all other duties and projects as assigned. INTERPERSONAL SKILLS AND COMPETENCIES REQUIRED: • Excellent verbal communication skills required for effective interactions with clients to meet financial investment objectives and/or resolve problems or complaints. • Self-motivated and work well in a team environment. • Requires a high energy level and strong sense of urgency. • Well organized and able to multi-task. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the associate is regularly required to sit, use hands to finger, handle, or feel; and talk or hear. The associate frequently is required to stand or walk. The associate is occasionally required to reach with hands and arms. The associate must occasionally lift and/or move 10 pounds. Specific vision abilities required by this position include close vision, and distance vision. The noise level in the work environment is usually moderate. OTHER REQUIREMENTS: • Travel between Republic Banking facilities is required. • Reliable transportation is required. • Limited out-of-town travel is required for training purposes for those outside of the Louisville Market. • Flexible work schedule that will include some evenings, weekends, and overtime. • Stay abreast of new developments, best practices, and statutory and regulatory changes. • Regular and predictable physical presence at the worksite is an essential function of this position. **The above is intended to describe the general content of and requirements for the performance of this position. It is not construed as an exhaustive statement of duties, responsibilities, or requirements.
    $20 hourly 41d ago
  • Telephone Financial Consultant

    S&T Bank 4.5company rating

    S&T Bank job in Ohio

    Indiana, PA 15701 or 539 West Mahoning St. Punxsutawney, PA 15767 Hours: Monday -Friday: 7:00a.m. - 7:00p.m. Saturday: 8:00a.m.-3:00p.m. Sunday: 10:00a.m.-3:00p.m (Additional hours as necessary to meet the objectives of the department) Function: Assumes responsibility for ensuring all external and internal customer telephone inquiries and research requests are satisfied in a timely, courteous, and professional manner. Supports Branch Network to allow focus on In-Branch customers. Duties and Responsibilities: * Assumes responsibility for ensuring the satisfactory handling of internal or customer related telephone inquiries or service-related problems by performing the following functions: * Promptly responding to customer/internal inquiries in a courteous and professional manner to ensure complete customer satisfaction. * Providing customer and internal personnel with accurate product knowledge and service information, as well as operational knowledge that will assist personnel in the successful completion of their duties. * Providing professional written correspondence to customers when necessary. * Answers incoming customer service calls to include but are not limited to: * Inquiries regarding deposit and loan accounts * Account maintenance requests, including but are not limited to: change of address, check ordering, related/unrelated account transfers, and stop payments * Responsible for closing debit cards, ordering new debit cards, raising and lowering debit card limits, adding travel notes, removing fraud exclusion, and removing VAU * Online banking and mobile banking inquiries, including but are not limited to: enrolling new users, registering computers, unlocking accounts, online statements, and BillPay issues as well as assistance with BillPay limit increases. Furthermore, TFC's should be familiar with all eligible cell phone and tablet types. * Utilizing Financial Intelligence Group standards to detect suspicious callers and activity in order to combat fraud and minimize bank losses. * Identifies and addresses customer needs by recommending applicable products and services that may represent a value to the customer. * Assists the Branch Administration Department by identifying and reporting quality service concerns that may become apparent through customer interactions. * Uses appropriate Customer Service/Sales/Correspondence Software to streamline process and improve efficiency. * Makes infrequent outbound telemarketing calls. * Refers customers with opening a deposit and/or loan account over the telephone to a Personal Banker. * Recognizes opportunities to identify and meet needs resulting in new accounts and leads. * Assists Manager/Solution Center Service with facilitating operational procedures to staff. * Assists and encourages the sales process within the Solution Center Service. * Assists in training new departmental employees. * Demonstrates a strong ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization. * May act as shift lead during evening and weekend hours of operation. * Assumes additional duties as required. Education: Requires a high school diploma or equivalent basic academic education. Experience: Requires one to two years general business experience. Up front training enables position to be hired with up to one year experience. Physical Demands: Operates a keypad device: 99% of the day. Maximum lift is ½ pound several times per day. Requires the use of manual dexterity skills for typing on a frequent basis, up to 60% of the business day. Possess the ability to focus visually at a close distance of 18"-20" for a period of up to 60% of the business day. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Salary Range: $15.00 - $26.44
    $15-26.4 hourly Auto-Apply 7d ago
  • Mortgage Loan Administrator - Ohio City, OH Branch

    Third Federal 4.5company rating

    Cleveland, OH job

    Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them. At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a 'Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness. Role Summary We are looking for an experienced loan administrator to join our team at our Ohio City Branch (1900 West 25th Street, Cleveland, OH 44113). Our ideal candidate thrives in a team environment and has a passion for helping people. This is a full time, onsite position. Success in this role is not measured with high-pressure sales goals or quotas. Instead, we focus on creating meaningful connections and handling each customer like a valued member of our family. Our ideal candidate will thrive in a collaborative, team-based environment and embody our values of love, trust, respect, commitment to excellence, and fun. We provide a comprehensive training program to set you up for success from the very beginning. Responsibilities * Take equity line/loan and/or mortgage applications * Carry a pipeline of loans application through closing * Open depository accounts (checkings, savings, certificate of deposit, IRAs) * Assist customers with banking transactions on the platform, in the teller area, and/or over the phone * Ability to work in all areas of the branch Requirements * High school graduate or equivalent * 2 years of recent experience managing a pipeline of equity and/or mortgage loans * Outstanding customer service skills * Professional grammar and demeanor * Positive, proactive, and friendly interpersonal skills * Retail bank teller experience preferred Third Federal Perks & Benefits * Competitive compensation packages * Medical, dental, vision, and more * 401k match * 11 Bank Holidays + vacation/sick time * Stock Ownership Allocation * Exceptional culture and value system * Strong work/life balance * Growth opportunities * Mortgage Discount Program * Education Reimbursement Program Our anticipated pay range for this position is $20.00 - $26.00 per hour. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors. Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
    $20-26 hourly 10d ago
  • Business Development Officer - Community Banking Manager

    S&T Bank 4.5company rating

    S&T Bank job in Shadyside, OH

    Pittsburgh, PA 15232 Hours: Monday - Friday: (8:00 AM - 5:00 PM) (Additional hours as necessary to meet the objectives of the department) Function: Assumes responsibility for the Business Development and Prospecting of Customers of high net worth branches with Complex Business Customers and Business Products and Services management and operation in an effective and profitable manner. Promotes bank products and services and delivers superior customer service and satisfaction in accordance with the bank's policies, procedures, and philosophy. Performs lending activities (both consumer & small business). Duties and Responsibilities: * Acts as Business Development Officer on behalf of branch account department and reflective of assigned goals to grow market share. * Demonstrates a high level of independence based around the needs of high-end business customers. * Manages Retail Dashboard and pipeline. * Assumes responsibility for ensuring the efficient and effective operation of the branch by performing the following functions: * Demonstrates a proven level of delegation of authority to a staff that has been mentored to a level of superior efficiency. * Develops a sales and quality service culture throughout the branch by acting as coach, mentor, and team leader to improve performance, instill a positive attitude, and motivate branch employees with review and execution of Customer Insights expectations as outlined in customer surveys and the Service Standards in Branch Playbook. * Utilizes Tableau for proactive outbound call list generation. * Works with platform sales team as a coach and support of their outbound calling efforts and refers to the Sales & Service guide for call scripting and best practices. * Coaches / Observes platform sales team on CARE Sales conversations, documentation of customer conversations in CARE Power app and usage of various sales tools (i.e LoanFit, CD comparison calculator, etc.) * Communicates expectations, goals, and objectives to branch personnel on an ongoing basis with team meetings, individual coaching sessions, et. * Reviews and recommends improved operating policies and procedures and ensures the proper implementation and maintenance of approved changes. * Makes recommendations for branch personnel regarding employment, performance ratings, salary changes, promotions, transfers, and terminations. * Coaches, guides, and mentors branch team members in the more complex phases of their work, including their personal development and career planning. * Meets in person or follows up next day with all new-to-bank customers as part of the "Meet the Manager" program. * CARE certified within 6 months of hire * Manages the branch business development: * Complexity of business calls including: * School District * Municipalities * Public Funds * Performs proactive outbound calls and/or onsite visits with both existing business customer and prospects businesses to grow existing relationships with additional services and/or generate new banking relationships. * Prepares and processes applications and documentation for all loans. * Prepares necessary loan tracking reports. * Gathers details for new deposit account relationships. * Takes applications for online banking and completes RDC installs. * Acts as "first-line" human resource administrator to perform the following functions: * Complete STELLAR classes as assigned by Employee Services * Completes Leadership Basics as assigned by Consumer Bank Training. * Coaches and observes sales platform team members by utilization of the Banker Observation form weekly. * Performs ongoing coaching with all team members on the execution of behaviors and expectations outlined in the Branch Playbook. * Reviews and coaches to the customer surveys received as part of the Customer Insight (Avannis) program. * Completes employee performance reviews and conducts interviews with employees to discuss performance, goals, and objectives. * Coordinates with Regional Management and Human Resources on branch staffing needs. * Ensures staff development and handles succession planning and other personnel issues. * Leads or assigns leadership of branch sales meetings, provides positive feedback regarding sales activity, and reviews branch sales goals on a weekly, monthly, and quarterly basis. * Attends required training specific to Business Development, loan and credit decisions, coaching, Manager updates, and market and advisory board meetings as assigned. * Manages branch profitability by paying particular attention to staffing/ES expenses, loan growth, deposit growth, fee income, efficiency ratios, and all assigned budget items. * Interacts with line of business partners to further expand existing customer relationships and develop new contacts. Strong relationships with Business Partners to ensure ongoing successful customer impact, including request for proposals. * Handles certain branch audit responsibilities in the areas of operations, compliance, and security. Oversees a satisfactory annual Operation Assessment Review (OAR) * Directs delivery of services to the customer and attends to customers with special needs. * Cross-sells bank services to encourage lending and deposit growth and refer customers to other departments within the bank as appropriate. * Communicates with branch personnel to provide training and review bank policies, product knowledge, and customer service responsibilities. * Ensures that the standard of professionalism is met by branch personnel. * Represents the bank in multiple civic and community functions to enhance image and develop business within all aspects of their market. * Keeps informed of current developments and trends and federal and state regulations as they relate to all areas of branch operations. * Maintains prescribed security controls to protect the branch against criminal and fraudulent operations and unnecessary risk or exposure. * Ensures that branch facilities are in good operational repair and recommends capital improvements. * Maintains a good working relationship with bank employees in other departments. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the branch and in turn, the organization. * Requires S.A.F.E. Act certification. Proof of registration with the registry and verification of a unique identifier as established under the guidelines of the S.A.F.E. Act is required upon hire and/or must be obtained prior to performing the duties of a Mortgage Loan Originator, as defined by the Act. This registration must be maintained annually in accordance with the S.A.F.E. Act. * Assumes additional duties as required. Education: Requires a four-year degree or equivalent, in a business-related field such as finance, business administration, or accounting. Experience: Requires a minimum of five to ten years of general business experience with an additional five to ten years banking experience with proven sales successes and businesses relationship efforts. Physical Demands: Operates a keypad device: 40% of the day; operates office equipment: 10% of the day; Travels: 50% of the day. Sitting is required 30% of the day; walking is required 20% of the day. Must be able to occasionally lift and/or move up to 30 lbs. Requires travel for Business Development and training up to 50% of the time. Use of manual dexterity skills for typing and data entry up to 40% of the business day. Specific vision requirements include close vision of 18"- 20" for computer work and travel 40% of the business day. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Salary Range: $65,000.00 - $154,000.00
    $65k-154k yearly Auto-Apply 10d ago
  • Senior Business Analyst - Secondary Marketing

    Third Federal 4.5company rating

    Cleveland, OH job

    Third Federal is a leading lender of conventional home mortgages lending in 27 states, plus the District of Columbia, with retail branch offices in Ohio and Florida. Our mission is to help people achieve the dream of home ownership and financial security while creating value for our customers, our communities, our associates, and our stockholders. Our value system of love (concern for others), trust, respect, a commitment to excellence, and fun is at the heart of our commitment to our mission, and just as importantly, to our company culture. Through this, we help people find the loan or savings product that makes sense for them. At Third Federal, you will find strength and stability in your career. In our nearly 90-year history, we have never had layoffs, and have one of the lowest annual turnover rates at 6% (versus an industry average of nearly 19%). We have been certified as a 'Great Place to Work' multiple times in the last decade alone, and have been recognized with several additional workplace awards and recognitions. Because Third Federal associates are the foundation of our success, we take a genuine interest in each of them - from their professional development to their health and wellness. Role Summary Third Federal is seeking a skilled professional with a unique blend of finance experience and technology acumen for the position of Senior Business Analyst in our Secondary Marketing Department. This position provides technical and analytical support for all Secondary Marketing systems and activities and is responsible for ensuring both the integrity of our data and the stability of our platforms, while also helping to drive technological innovation and strategic growth. Responsibilities * Design, implement, and maintain robust data pipelines to ensure data integrity, transparency, and accuracy across multiple internal and external systems. * Serve as a Senior Business Analyst with a focus on secondary marketing tools-leading efforts to integrate, stabilize, and enhance connectivity between our LOS, hedging/trading software, accounting systems, and reporting platforms. * Drive technology innovation by identifying opportunities to streamline processes, improve automation, and deploy new solutions that support growth and competitive advantage. * Develop advanced reporting and analytics to support strategic decision-making, risk management, and operational efficiency. * Act as a bridge between business strategy and technology execution-translating financial concepts into system requirements, technical specifications, and data models. Requirements * Strong background in data management and finance. * Experience in software implementation, system optimization/stability. * Ability to support and troubleshoot complex system environments with high accuracy and reliability. * Strong report design skills (SQL). * Prior experience in Finance or Secondary Marketing. * High School Diploma/GED (computer science education preferred) Third Federal Perks & Benefits * Competitive compensation packages * Medical, dental, vision, and more * 401k match * 11 Bank Holidays + vacation/sick time * Stock Ownership Allocation * Exceptional culture and value system * Strong work/life balance * Growth opportunities * Mortgage Discount Program * Education Reimbursement Program Our anticipated pay range for this position is $60,000 - $105,000 per year. At Third Federal, we're committed to transparency throughout the hiring process. The pay range listed is based on relevant market data, role responsibilities, and skills required for the position. Individual pay will be thoughtfully determined by a candidate's qualifications, experience, and other relevant factors. Third Federal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.
    $60k-105k yearly 60d+ ago
  • Business Banker II

    S&T Bank 4.5company rating

    S&T Bank job in Hilliard, OH

    Hilliard, OH 43026 or 358 North Shore Drive Pittsburgh, Pa 15212 Hours: Monday - Friday: 9:00 am - 4:00 pm (Must be flexible around branch hours) Function: Assumes direct responsibility for the development of banking relationships with respect to all business lines for assigned market and customers and prospective customers to develop new business and retain existing business through promotion of products and services. Duties and Responsibilities: Interviews customers and prospective customers and prepares documentation to acquire information concerning a customers business needs, abilities, and earnings for all business lines including: Collecting and analyzing financial data for proper account structure. Maintaining aggressive calling program for new and existing customers. Assisting other Regional Managers in generating business. Attending and participating in community affairs to promote the bank's image. Maintains a close working relationship with branch managers in order to develop new business. Develops and maintains a network of referral professionals such as attorneys, realtors, and other center of influences. Calls on new prospects as referred from all other areas of the bank, as well as courthouse lists, referrals from prospects, and prospect lists. Carries out a variety of business development activities to identify bank prospects. Receives and responds to various customer questions and solves customer problems. Maintains a good working relationship with bank employees. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the department and in turn, the organization. Assumes additional responsibilities as required. Education: Requires a four-year college degree or equivalent, plus specialized training. Major or area of specialization: Finance/Accounting. Experience: Requires a minimum of five years specialized experience, specifically credit/lending. Physical Demands: Operates a keypad device: 40% of the week. Operates electronic equipment: 20% of the week; operates office equipment: 10% of the week. Travels: 30% of the week. Physical demands include travel by car to see customers, inspect construction sites, land developments, etc. Lenders also travel out of state to inspect projects, construction sites and meet customers. Requires the use of manual dexterity skills for typing and data entry up to 40% of the business day. Specific vision requirements include close vision of 18”-20” for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) Salary Range: $55,000.00 - $149,000.00
    $29k-45k yearly est. Auto-Apply 35d ago

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S&T Ban may also be known as or be related to S&T BANCORP INC, S&T Ban, S&T Bancorp, S&T Bancorp Inc and S&T Bancorp, Inc.