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  • Member Service Representative - Bilingual

    S3 Shared Services 3.8company rating

    S3 Shared Services job in Baltimore, MD or remote

    Member Service Representative- Bilingual The bilingual Member Service Representative will be part of our talented remote Contact Center team. The bilingual Member Service Representative is trained to answer phone calls within all queues and assist both English and Spanish speaking callers with questions and requests regarding membership, banking products, services, and rates while seeking to exceed member expectations with every interaction. The bilingual Member Service Representative will also assist Spanish speaking callers when escalating or transferring to other queues or departments as needed to ensure service issues are resolved. We pride ourselves on delivering world class service in a collaborative and supportive team environment. Our success is dependent upon employees who are self-motivated, dependable, adaptable, a team player, and member focused. S3 STAR Values: Service Teamwork Attitude Results Location: Remote TOP JOB RESPONSIBILITIES: Answers phone calls and utilizes knowledge of credit union products, data systems, and web-based applications to provide information, answer questions, and assist with requests and concerns for both English and Spanish speaking member and non-member callers. Completes required member verification, reviews accounts, relay company and credit union policy/procedures, and communicates with management or other S3 teams/departments as needed to remedy member service issues in a remote environment. Handles calls related to all career path queues including digital, cards, and loans and processes related transactions. Facilitates and translates conversations between Spanish speaking callers and other queues or departments as needed. Other responsibilities and opportunities: Corresponds with other departments and management through email for additional requests or research. Additional job-related projects and duties as assigned by management. QUALIFICATIONS & SKILLS: Bilingual in English/Spanish (conversational Spanish with knowledge of basic banking/financial terminology is preferred). 6 months of experience in customer service is preferred. Excellent written and verbal communication. Thrives in a fast-paced customer service environment. Must be highly organized and detail oriented. Ability to work independently and prioritize work effectively. Ability to navigate and utilize multiple platforms/computer software simultaneously. Experience in a remote work environment with dual monitors is a plus. Works well in a structured and procedure driven position. FLSA: Nonexempt PERKS AND BENEFITS: Group medical, dental, and vision coverage insurance Generous Paid Time Off Up to 11 Paid Holidays Per Year 401(k) With Employer Match and Discretionary Contribution Employee Referral Program Wellness Programs Peer-to-Peer Recognition Program Salary is $21.23/hour. About S3: We are excited to share that S3 was named a Top Workplace of 2022 and 2023 through the Baltimore Sun, 2023 Top Workplace in the USA as well as for leadership, and 2023 America s most loved workplaces by Newsweek. Our commitment to teamwork and a positive attitude enables us to deliver service that generates quality results for our partners. If you join our team, we ll invest in your learning and development through training programs designed to power your success. S3 is a Credit Union Service Organization (CUSO) which is an organization, owned by credit unions. We serve credit unions by supporting their operations and delivering world class service. We support the credit union members with their loans, deposits and other financial needs to achieve their goals. Equal Employment Opportunity All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status. ADA Statement & Requirements S3 is committed to the full inclusion of all qualified individuals. In keeping with our commitment, S3 will take steps to ensure that people with disabilities are provided reasonable accommodations. Work Environment - This position operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filling cabinets and fax machines. Cognitive Requirements - Constantly: Compile, copy and compare information; Analyze and compute information. Problem solving and critical thinking; Exercise good judgement/reasoning and resourcefully solve routine problems; Organize and handle multiple tasks and prioritize; Handle confidential/sensitive information; Exhibit excellent customer service skills Occasionally: Perform basic mathematical computations Physical Requirements - Constantly: Sit- Remaining in a seated position for long periods of time; Use hands/fingers for repetitive keyboard & hand motion; Speak coherently Emotional Effort - Frequent short deadlines. Work environment hectic with continual periods of high stress. Internal/External Interaction - Steady and ongoing with occasional periods of low volume.
    $21.2 hourly 60d+ ago
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  • Client Manager - US Large Market

    American Express 4.8company rating

    Annapolis, MD job

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio. Job Responsibilities: + Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition. + Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Maintaining detailed understanding of the customers' business, their organizational goals and objectives. + Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities. + Interface with various divisions of American Express to develop and implement customized and strategic account plans. + Achieve portfolio growth and retention targets. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth. + Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. Qualifications: + Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following: + Must possess a sense of urgency to drive results. + Experience with managing complex and challenging clients. + Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio. + Demonstrate a deep resilience to drive results and win. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25023616
    $89.3k-150.3k yearly 2d ago
  • Principal Risk Associate | Retail Bank Tech

    Capital One 4.7company rating

    Baltimore, MD job

    Principal Associate The Principal Associate within the Tech, Cyber, Data, and Resiliency (TCDR) team will strategically apply analytical expertise to proactively identify, measure, and mitigate complex TCDR risks while simultaneously promoting and fostering innovation across the division. This is a highly collaborative role that requires partnerships with Technology, Business, and Second Line teams to identify and mitigate risks. Additionally, the Principal Associate serves as a Dedicated Tech Risk Partner (DTRP) to key technology stakeholders. In this capacity, they function as a trusted risk partner who proactively manages risk by working closely with engineering teams to develop effective, compliant solutions and reporting to the executive leadership. This position is central to driving organizational change through the effective identification, rigorous measurement, detailed analysis, and comprehensive reporting of TCDR risks. The Principal Associate acts as a subject matter expert, tasked with managing and continuously improving Tech Risk Metrics, with a specialized focus on Technology, Compliance, Stability, and Resiliency. They ensure a strong overall control environment across the division by maintaining a strong command of data risk frameworks and regulatory governance. Support the end-to-end execution and continuous improvement of the Risk and Control Self-Assessment (RCSA) program. Finally, the role involves diligent tracking and analysis of the severity of critical incidents, documenting lessons learned, and identifying concrete preventative measures to mitigate future occurrences. Responsibilities Serve as the go-to Tech Risk Partner for assigned engineering and technology teams, providing a "white glove service" approach to ensure all necessary risk management support, guidance, and resources are provided promptly. Proactively work with technical teams to develop and execute clear pathways to achieve compliance, drafting audit responses and reducing regulatory exposure and control failures. Ensure all TCDR governance questions, requirements, and compliance checks are addressed and integrated into new service intake processes, preventing downstream risk and redesign efforts. Participate in Material Tech Change (MTC) reviews to proactively identify and vet potential risk scenarios, assess threat models, and ensure controls are updated to reflect the planned changes to the technology environment. Support RCSA with facilitating cross-functional risk workshops to identify and evaluate inherent risks and control effectiveness, documenting clear conclusions and insights across these technical domains. Conduct thorough control analysis to identify design gaps, missing documentation, or outdated controls, partnering with business leaders to perform risk leveling and ensure appropriate control coverage. Prepare high-quality executive reports that summarize the Tech, Cyber, Data, and Resiliency point of view on technology risks derived from the RCSA process. Foster collaborative relationships with stakeholders across the Second Line and Third-Party Risk Management to ensure risk alignment. Monitor the progress of remediation activities, following up on outstanding control actions or delays to ensure timely risk mitigation. Support control dissertation by managing spreadsheets with up-to-date RCSA materials and comprehensive summaries. Subject Matter Expert for metrics in four categories: Compliance, Resiliency, Release Management, and Stability. Develop and maintain a living standard spreadsheet detailing current metrics, defined metric thresholds, non-compliance triggers, and the associated risk of non-compliance for all four categories. Establish and execute a daily process to report on non-compliant metrics to business partners and engaging engineers. Contribute to the monthly executive deck by explaining the drivers for non-compliance and proposing the path to achieving compliance. Provide detailed quarterly reporting on non-compliant metrics for executive governance forums. Monitor the progress of remediation activities and follow up on outstanding controls actions or delays. Immediately investigate and validate the reported critical incidents and the impact caused by the incident. Document all steps taken, the root cause theory, final resolution/workaround, and the lesson learned to prevent it from occurring again. Feed trend data from repeated technology outage incidents back into the Risk and Control Self-Assessment (RCSA) program to update control narratives or increase the criticality rating of the related control. Basic Qualifications At least 3 years of Cyber & Tech Risk Analysis experience. At least 3 years of experience in Risk Management, Compliance, Audit, or Control Testing. Preferred Qualifications 4+ years of experience in a dedicated role focused on Technology Risk, Cyber Risk, or Business Continuity. 2+ years of consulting experience with client and stakeholder relationships. Excellent written and verbal communication skills, including experience presenting complex risk topics to executive audiences. Relevant professional certification (e.g., CRISC, CISA, or other risk/audit certifications) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $131,300 - $149,800 for Prin Assoc, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $26k-31k yearly est. 1d ago
  • Investment Banking Associate - Industrials (Baltimore, MD)

    Oppenheimer & Co Inc. 4.7company rating

    Baltimore, MD job

    Career Opportunities with Oppenheimer & Co. Inc. A great place to work. Current job opportunities are posted here as they become available. Subscribe to our RSS feeds to receive instant updates as new positions become available. Investment Banking Associate - Industrials (Baltimore, MD) Oppenheimer & Co. Inc. ("Oppenheimer") is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Our Investment Banking Team is committed to providing in-depth industry knowledge and delivering creative, market-based strategies to clients in all major industries, with a specific focus on Consumer and Retail, Energy, Financial Institutions, Healthcare, Industrial Growth and Services, Rental Services, Technology, Media and Communications as well as Transportation and Logistics. Our product groups include Equity Capital Markets, Debt Capital Markets and Restructuring and Special Situations Advisory. This combination of industry and product groups enables the firm to deliver advice, strategies and capital with a universal banking approach to our targeted client - high growth, entrepreneurial, middle market companies. Job Description Our Investment Banking department is actively looking for an Associate to join the Industrial & Rental Services Group in our Baltimore office. Associates serve as critical members of the team, working directly with both Senior and Junior Bankers of all levels on pitches and engagements. The Associate will be given significant responsibility in transaction execution. Responsibilities: Researching industry sectors Assessing comparable companies, precedent transactions and potential investors/buyers Preparing and reviewing complex financial analyses and models Crafting detailed investment memorandums, presentations and pitches Coordinating group efforts for pitch and transaction related activity Presenting materials internally to senior bankers and externally to clients of the firm Training and mentoring Analysts within the team Qualifications: 2-4 years' experience in investment banking, industrial and/or rental services experience a plus Successful candidates must have particularly strong quantitative, writing and interpersonal skills Elevated attention to detail and consistency in work product Strong work ethic and team player Organized and proactive Dealogic, CapIQ, Bloomberg and MS Office suite knowledge strongly preferred FINRA Registrations: Series 63, 79 licenses and Securities Industry Essentials (SIE) Exam required at time of hiring or shortly thereafter We take a very team-oriented approach to investment banking, and therefore, also focus on team chemistry in our hiring process. Compensation: This salary range is specific to the City of Baltimore and takes into account the wide range of factors that are considered in making salary decisions including but not limited to your skills, qualifications, experience, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current base salary range is $150,000.00 - $170,000.00 at the time of this posting. Also, certain positions are eligible for additional forms of compensation such as discretionary bonus. Oppenheimer & Co. Inc. offers a comprehensive benefits package for eligible employees which may include Health, Dental, Vision, Mental Health & Wellness programs, 401(K), and PTO benefits. Oppenheimer & Co. Inc. offers paid family medical leave and disability benefits to eligible employees where required by applicable law. The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills, experience and location. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year. #J-18808-Ljbffr
    $150k-170k yearly 3d ago
  • Senior Real Estate & Corporate Counsel

    JBG Smith 3.5company rating

    Bethesda, MD job

    A real estate investment company located in Bethesda, Maryland, is seeking a Deputy General Counsel to provide strategic legal counsel and manage a team within the legal department. The ideal candidate will have over 10 years of experience in real estate transactions and a Juris Doctor degree. Compensation ranges from $350,000 to $500,000 annually and includes leading various legal initiatives with a focus on real estate operations. #J-18808-Ljbffr
    $106k-153k yearly est. 3d ago
  • Senior Lead Machine Learning Engineer (Big Data and Machine Learning)

    Capital One 4.7company rating

    Baltimore, MD job

    As a Capital One Machine Learning Engineer (MLE), you'll be part of an Agile team dedicated to productionizing machine learning applications and systems at scale. You'll participate in the detailed technical design, development, and implementation of machine learning applications using existing and emerging technology platforms. You'll focus on machine learning architectural design, develop and review model and application code, and ensure high availability and performance of our machine learning applications. You'll have the opportunity to continuously learn and apply the latest innovations and best practices in machine learning engineering. What you'll do in the role: The MLE role overlaps with many disciplines, such as Ops, Modeling, and Data Engineering. In this role, you'll be expected to perform many ML engineering activities, including one or more of the following: Design, build, and/or deliver ML models and components that solve real-world business problems, while working in collaboration with the Product and Data Science teams. Inform your ML infrastructure decisions using your understanding of ML modeling techniques and issues, including choice of model, data, and feature selection, model training, hyperparameter tuning, dimensionality, bias/variance, and validation). Solve complex problems by writing and testing application code, developing and validating ML models, and automating tests and deployment. Collaborate as part of a cross-functional Agile team to create and enhance software that enables state-of-the-art big data and ML applications. Retrain, maintain, and monitor models in production. Leverage or build cloud-based architectures, technologies, and/or platforms to deliver optimized ML models at scale. Construct optimized data pipelines to feed ML models. Leverage continuous integration and continuous deployment best practices, including test automation and monitoring, to ensure successful deployment of ML models and application code. Ensure all code is well-managed to reduce vulnerabilities, models are well-governed from a risk perspective, and the ML follows best practices in Responsible and Explainable AI. Use programming languages like Python, Scala, or Java. Basic Qualifications: Bachelor's Degree At least 8 years of experience designing and building data-intensive solutions using distributed computing (Internship experience does not apply) At least 4 years of experience programming with Python, Scala, or Java At least 3 years of experience building, scaling, and optimizing ML systems At least 2 years of experience leading teams developing ML solutions Preferred Qualifications: Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field Experience developing and deploying ML solutions in a public cloud such as AWS, Azure, or Google Cloud Platform 4+ years of on-the-job experience with an industry recognized ML framework such as scikit-learn, PyTorch, Dask, Spark, or TensorFlow 3+ years of experience developing performant, resilient, and maintainable code 3+ years of experience with data gathering and preparation for ML models 3+ years of people management experience ML industry impact through conference presentations, papers, blog posts, open source contributions, or patents 3+ years of experience building production-ready data pipelines that feed ML models Ability to communicate complex technical concepts clearly to a variety of audiences Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $209,000 - $238,500 for Sr. Lead Machine Learning Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead Machine Learning Engineer New York, NY: $250,800 - $286,200 for Sr. Lead Machine Learning Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $88k-112k yearly est. 1d ago
  • Director, Technical Program Management - Card Decisioning Platform

    Capital One 4.7company rating

    Salisbury, MD job

    Are you interested in leading programs that deliver on critical business goals and build large scale products & platforms? About Capital One: At Capital One, we're changing banking for good. We were founded on the belief that no one should be locked out of the financial system. We're dedicated to helping foster a world where everyone has an equal opportunity to prosper. We're a bank, but we don't think like one. We're always thinking about what's next, about how we can innovate and inspire, and about how we can develop the tools our customers need to improve their financial lives - by leveraging best in class technology. That's where you come in. About the Team: Capital One's Decisioning Platform team is at the forefront of enabling the business to manage risk and deliver value across the entire customer lifecycle. We build and maintain real-time, secure, and AI-powered solutions for everything from customer transactions and fraud detection to credit applications across our card, lending, and banking products. Internal customers across the company come to our platform for their decisioning needs and we have high visible, high impactful goals lined up in 2026. We're looking for a Director of Technical Program Management (TPM) to join our Decisioning Platform team and drive our 2026+ goals. In this high-impact, individual contributor role, you'll be a hands-on leader, driving large-scale, multi-year, and multi lines of businesses modernization initiatives. You will: Lead Strategic Initiatives: Take ownership of complex, cross-functional programs, directly defining execution strategies and roadmaps. Your work will be critical to our 2026 goals, including converging legacy decisioning systems onto our new platform. Partner with Stakeholders: Collaborate closely with technology, product, and business partners to align efforts with Capital One's long-term vision. You will need to be highly influential and strategic to prioritize key initiatives across multiple lines of business. Provide Technical Leadership: Work with our engineering teams and internal customers to deliver on key initiatives. You'll balance strategic thinking with tactical execution to ensure the success of complex programs. Build the TPM Discipline: Beyond your program work, you'll help shape the future of the TPM function within our organization. You'll leverage your industry expertise to demonstrate what a great TPM can achieve and help us build a culture of delivery excellence. You are: a seasoned technical leader who can navigate ambiguity and drive results. someone thatthrives in a dynamic environment; and are ready to providethought leadership that builds engineering and delivery excellence. If you're passionate about changing banking for good and ready to tackle some of the most challenging technical problems in the industry, we want to hear from you. Our TPM Directors have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to proactively identify and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills Excellent problem solving and influencing skills A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker Experience as a TPM leader to grow the TPM function practices within a large organization Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, and data science representatives Deep focus on execution, follow-through, accountability, and results Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners Basic Qualifications: Bachelor's degree At least 7 years of experience managing technical programs Preferred Qualifications: Bachelor's degree in a related technical field (Computer Science, Software Engineering) MBA or Master's Degree in a related technical field (Computer Science, Software Engineering) or equivalent experience 7+years of experience designing and building data-intensive solutions using distributed computing 3+ years of experience in building distributed systems & highly available services using cloud computing services or architecture - preferably using AWS 3+ years experience building highly scalable mobile products & platforms 3+ years of experience with Agile delivery 3+ years years experience delivering large and complex programs - where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables and unblock teams to land business impact 3+ years of experience in building systems & solutions within a highly regulated environment At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $209,500 - $239,100 for Director, Technical Program Management McLean, VA: $230,400 - $263,000 for Director, Technical Program Management Richmond, VA: $209,500 - $239,100 for Director, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $230.4k-263k yearly 1d ago
  • Industrial & Rental Services IB Associate - Baltimore

    Oppenheimer & Co Inc. 4.7company rating

    Baltimore, MD job

    A leading investment bank in Baltimore is seeking an Investment Banking Associate to support the Industrial & Rental Services Group. The role involves industry research, financial modeling, pitch preparation, and mentoring Analysts. Candidates should have 2-4 years of investment banking experience and possess strong quantitative and interpersonal skills. A competitive salary between $150,000 - $170,000 along with a comprehensive benefits package is offered. #J-18808-Ljbffr
    $47k-71k yearly est. 3d ago
  • AI-Driven Growth & Brand Strategy Leader

    Escalon Services, Inc. 4.1company rating

    Remote or Chicago, IL job

    A dynamic business services firm is seeking a Head of Marketing Innovation & AI Strategy to define and scale its brand and marketing strategy. This leadership role, which reports to the CEO, involves leveraging data and AI to drive growth, building a team, and optimizing marketing initiatives. Ideal candidates will have a strong B2B marketing background, experience in technology sectors, and a track record of successful demand generation strategies. The role offers flexibility, with a focus on remote work, and an attractive compensation package. #J-18808-Ljbffr
    $38k-47k yearly est. 5d ago
  • Software Engineer, Back End

    Capital One 4.7company rating

    Salisbury, MD job

    Software Engineer, Back EndDo you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Full Stack Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Software Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You'll Do: Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services Basic Qualifications: Bachelor's Degree At least 3 years of experience in software engineering (Internship experience does not apply) Preferred Qualifications: 5+ years of experience in at least one of the following: JavaScript, Java, TypeScript, SQL, Python, or Go 1+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service 3+ years of experience in open source frameworks 2+ years of experience in Agile practices At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $161,800 - $184,600 for Senior Software Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $161.8k-184.6k yearly 1d ago
  • Chief Executive Officer

    Baltimore Community Lending 3.7company rating

    Baltimore, MD job

    The President & Chief Executive Officer (CEO) is the strategic, operational, and external leader of Baltimore Community Lending, responsible for driving the organization's next era of growth and community impact. The CEO sets a clear vision, safeguards financial strength and portfolio performance, and leads a high-performing team dedicated to mission-aligned lending and equitable development. As the public face of BCL, the CEO will build influential relationships across Baltimore's civic, philanthropic, banking, and policy networks, elevating the organization's visibility and presence. This leader will diversify capitalization, advance innovative lending strategies, and uphold BCL's commitment to equity and inclusive economic opportunity. The CEO will guide the organization through a pivotal phase of scaling-expanding assets, strengthening operations, and ensuring that lending and technical assistance are responsive to community needs. They will model transparency, accountability, and cultural stewardship while positioning BCL as a regional and national leader in community development finance. Must-Have's Deep Lending, Credit & Financial Leadership: Brings strong lending, underwriting, and risk-management expertise (banking background ideal; CDFI/CDC preferred). Able to navigate funding headwinds, understand small-business and real-estate lending cycles, and balance financial discipline with mission-aligned lending. Strong capital-raising and funder relationship skills Community-Centered, Baltimore-Connected Relationship Builder: A visible, personable leader who builds trust quickly and shows up in the community. Ideally familiar with Baltimore's civic, philanthropic, banking, and neighborhood ecosystems; if not, must be able to establish credibility and strong local relationships rapidly Proven Executive, People & Culture Leader: Experienced in motivating and developing diverse, multigenerational teams. Collaborative, non-top-down manager who strengthens internal operations, improves customer service, builds the next layer of leadership, and supports organization-wide succession planning Strategic, Growth-Oriented Visionary & Skilled Advocate: Able to guide BCL through economic/political shifts, diversify capital sources, scale responsibly ($100-125M in assets), and extend regional/national presence. Clear communicator who can articulate BCL's value, engage policymakers, support advocacy efforts, and participate in statewide CDFI coalition-building Strong Mission Alignment & Equity-Driven Leadership: Authentic commitment to BCL's mission with a deep belief in equity, culturally responsive lending, and meaningful engagement with communities of color. Protects mission integrity regardless of political climate; brings fresh energy, creativity, and a modern leadership mindset National Network & External Visibility: Existing national relationships in the CDFI, community development, or philanthropic sectors that help elevate BCL's profile and open new capital channels. Ability to represent BCL on regional and national stages (OFN, SBA, industry convenings) For more information, view the full position profile here: **************************** Who We Are Baltimore Community Lending, Inc. (BCL) is a mission-driven, certified CDFI serving the Baltimore metro region, providing flexible capital and technical assistance to support community development, small business growth, and equitable neighborhood revitalization. What We Do Revitalizing our communities together through affordable lending products. We are a mission-based certified community development financial institution (CDFI). We lend to small businesses and real estate developers who invest in low-income, low-wealth, and other disinvested communities. We support commercial real estate developers who are committed to revitalizing underserved neighborhoods We believe in increasing opportunities for affordable homeownership and rent, which contributes to neighborhood stabilization We provide capital to small businesses that face barriers to traditional financing by looking at each entrepreneur's whole story, rather than requiring a specific credit score or assets Our dedicated team provides comprehensive, ongoing support to startups, emerging, and growing small businesses to help them succeed
    $149k-261k yearly est. 1d ago
  • Physical Security Specialist - Harrisburg, PA

    First National Bank of Pennsylvania 4.5company rating

    Baltimore, MD job

    Primary Office Location:409 North 2nd Street. Harrisburg, Pennsylvania. 17101.Join our team. Make a difference - for us and for your future. Physical Security Specialist Business Unit: Physical Security Reports To: Manager of Physical Security Position Overview: This position is primarily responsible for ensuring appropriate physical security equipment and procedures for compliance with the Bank Protection Act, OCC regulations and FNB policies. The incumbent works with internal business partners and company management to identify security risks, mitigate losses and emphasize employee and customer safety. Primary Responsibilities: Assesses risk through reviewing company locations to ensure alarm, lighting and video surveillance equipment are operational and makes recommendations to the Manager of Physical Security for upgrades and replacements when appropriate. Manages and oversee the installation, maintenance, repair, upgrading, storage, inventory and acquisition of company alarms and related equipment including burglary & fire alarm equipment, surveillance cameras, lighting and digital video recorders. Coordinates security programs such as tracking money transfers and assisting with robbery response. Provides security training for tellers, managers, officers and departments in compliance with the Bank Protection Act to minimize loss experience. Coordinates the assignment and placement of security guards as needed. Acts as primary contact and vendor relationship manager with company security equipment and service providers. Provides incident statistical reporting, loss data and other applicable reports to the Manager of Physical Security upon request and periodically as agreed upon (at least monthly). Acts as the system administrator for a physical security control or monitoring program. This includes ensuring controls are in place for access and maintaining the system for adds, transfers and terminations. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Education: BA or BS Minimum Years Experience: 5 Special Skills: Excellent communication skills, both written and verbal Excellent organizational, analytical and interpersonal skills Detail-oriented Ability to work and multi-task in a fast paced environment Ability to use a personal computer and job-related software MS Word - Basic Level MS Excel - Basic Level MS PowerPoint - Basic Level Former military, law enforcement or corporate security experience Knowledge of government regulations associated with physical security, bank fraud, theft, and misappropriation of funds including the Bank Protection Act Special Licenses and Certificates: Valid Drivers License Physical Requirements: Frequent driving (car, van, truck) Compensation Grade: EXT08 Pay Range: $62,426.00 - $117,884.00 FNB's total rewards package may include other components such as: overtime, incentive, equity and benefits. Salary range is a guideline and is determined by a number of factors including education, experience, skills, internal equity and market conditions. We review pay regularly to ensure competitive and equitable pay. FNB offers a comprehensive benefits package including but not limited to, medical, dental, vision, life insurance, flexible spending accounts, health savings account, 401(k), paid time off, including sick time, vacation time, and paid holidays, and other voluntary benefits. Equal Employment Opportunity (EEO): It is the policy of FNB not to discriminate against any employee or applicant for employment because of his or her race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or status as a protected veteran. FNB provides all applicants and employees a discrimination and harassment free workplace.
    $62.4k-117.9k yearly 5d ago
  • Lead Platform Engineer (TAL, CED Management Systems) - Global Payment Network

    Capital One 4.7company rating

    Salisbury, MD job

    Do you love building and pioneering in the technology space? Do you enjoy solving complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. As a Platform Engineer, you'll have the opportunity to be on the forefront of driving a major transformation within Capital One. About the Team:The Lead Platform Engineer / Principal Connex Environment Database Engineer holds a pivotal role in the design, implementation, and ongoing maintenance of Connex Environment Database within the HPE NonStop Connex Switch platforms. This position requires a comprehensive mastery of CED management systems, extensive familiarity with HPE NonStop infrastructure, and a deep understanding of Debit Card Transaction processing within the Connex Switch application suite. The incumbent will champion best practices in data integrity, security, and performance optimization, ensuring business continuity across all Connex production and test environments. The candidate will join a team that supports over 400 changes each month which includes vetting change requests coming from partners, keying in the changes to CED, peer review, functional testing, regression and deployment. General Responsibilities: Work with product owners to understand desired application capabilities and testing scenarios Continuously improve software engineering practices Work within and across Agile teams to design, develop, test, implement and support technical solutions across a full-stack of development tools and technologies Lead the craftsmanship, availability, resilience and scalability of your solutions Bring a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal & external technology communities, and mentor other members of the engineering community Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization and diversity Basic Qualifications: High School Diploma, GED, or equivalent certification At least 4 years of experience with Connex Environment Database At least 4 years of experience with HPE NonStop Connex Switch Platform Preferred Qualifications: 5+ years of experience with AWS 2+ years of experience in Agile practices At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $149,800 - $171,000 for Lead Platform Engineer Houston, TX: $149,800 - $171,000 for Lead Platform Engineer McLean, VA: $164,800 - $188,100 for Lead Platform Engineer Riverwoods, IL: $149,800 - $171,000 for Lead Platform Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $164.8k-188.1k yearly 1d ago
  • TAS Director - Financial Due Diligence

    Rsm Us LLP 4.4company rating

    Baltimore, MD job

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.RSM is looking for a Director to join our Financial Due Diligence team within our Transaction Advisory Services (TAS) practice. In this dynamic role, you will work with our nationally award-winning Mergers and Acquisitions (M&A) Advisory practice servicing both corporate and private equity clients. Our wholistic M&A group services include assisting our clients with readiness and diligence services pre-close all the way through transaction integration and execution. Our Transaction Advisory Services team is comprised of seasoned, expert, nationally acclaimed and knowledgeable professionals providing buy-side and sell-side financial, technology, and operational diligence services and advice.**Responsibilities:*** TAS Directors will lead and manage multiple challenging financial due diligence engagements and participate in transactions related to the acquisitions and divestitures by private equity investor groups and strategic corporate buyers and sellers.* Develop and deliver quality planning approaches with timely and responsive services and work products that meet and/or exceed client expectations.* Utilize proven business development skills to build upon transaction advisory services work.* Identify business opportunities and enhance go-to-market strategies.* Lead teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, and coach staff.**Required Qualifications:*** A bachelor's degree, ideally with a major in accounting or finance* Approximately 10 years of related work experience: with at least 5 years experience in financial due diligence* Successful track record of building and growing a Transaction Advisory Service Practice* Big Four or similar consulting background* Experience servicing private equity groups (PEG)* Experience with developing and supervising staff both on engagements and in their career* Demonstrates thorough knowledge and/or a proven track record of success with operating in a professional services firm or large consultancy At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at .All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.RSM will consider for employment qualified applicants with arrest or conviction records in accordance with the requirements of applicable law, including but not limited to, the California Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the San Francisco Fair Chance Ordinance. For additional information regarding RSM's background check process, including information about job duties that necessitate the use of one or more types of background checks, .At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.Compensation Range: $151,200 - $304,200Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance. #J-18808-Ljbffr
    $151.2k-304.2k yearly 1d ago
  • Universal Banker (Greenbelt)

    Atlantic Union Bank 4.3company rating

    Greenbelt, MD job

    The position is an all-encompassing role which requires the teammate to deliver best in class customer experience, sales/service solutions, as well as handle teller transactions. The Universal Banker creates a positive customer relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services. Position Accountabilities Create customer loyalty through needs based conversations in order to deliver a differentiated customer experience Develop and maintain knowledge of bank products, services, including other lines of business Proficiency in digital channel technology and ability to educate customers (e.g., Zoom, Appointment Scheduler Tool, Docu Sign, GRO, Online Banking, Mobile Banking, ATM Banking) Drive proactive sales conversations through internal and external interactions including outbound calling, service to sales, teller interactions and appointment setting Acquire new customers through prospecting efforts while maintaining and deepening existing customer relationships Strong individual sales/referral skills to identify and close sales opportunities to contribute to personal and branch sales goals Promote the branch's overall growth through the development and retention of new and existing customers Partner with other lines of business in order to identify/refer customer needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management) Uncover and provide solutions for lending needs Serve as a contact for customer problem resolution regarding deposit, credit, and other products and services Review individual performance via scorecard and other resources and make necessary adjustments to meet sales performance goals Perform teller functions and cash transactions Balance cash each day Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures. Manage risk through adherence to all policies and procedures, demonstrating sound judgement within established limits Perform complex branch operational duties as assigned Ensure that all required training is successfully completed Other duties as assigned Organizational Relationship This position reports to the assigned leader of the branch. Position Qualifications Education & Experience Possess or be able to obtain an NMLS registration High school diploma or equivalent required, associate's degree preferred Minimum of 1 year experience in banking or financial services preferred Minimum of 1 year developing customer relationships, achieving sales/production goals, and building referral sources preferred Previous cash handling experience preferred Teller experience strongly preferred Customer service experience required Lending experience preferred Knowledge & Skills Excellent customer service skills Excellent oral and written communication skills Ability to exercise sound business judgment Proficient computer skills Ability to handle multiple tasks with attention to details Flexible, able to adapt to change Shifts may vary for each position offering, depending on business need Able to stand for extended periods of time and lift objects up to 30 pounds Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. The salary range for this role is $47,389--$71,037. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $47.4k-71k yearly 5d ago
  • Investment Consultant- Bethesda, MD

    Charles Schwab 4.8company rating

    Bethesda, MD job

    Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. As an Investment Consultant (IC) at Schwab, you have the opportunity to learn and grow within our Branch Network at the ground floor. The first foray into the path towards becoming a Financial Consultant (FC) at Schwab, the IC role provides the exposure and experience required to advance in this challenging space. You'll learn what it takes to build a book of business through proactive, outbound calls to existing Schwab clients, uncovering opportunities through needs-based analysis and positioning appropriate products and solutions. You'll observe our skilled FCs and learn how to deliver unparalleled value and service through collaboration and mentoring. If you are seeking the first step towards a rich and rewarding career in financial consulting, look no further than Schwab's Investment Consultant role. In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What you have We place a premium on high performance, quality service and the ability to execute the Schwab strategy. Essential skills include: Bachelor's degree or equivalent work-related experience A valid and active Series 7 license required A valid and active Series 66 (63/65) license required (may be obtained within a 120 day condition of employment) A valid and active Life and Health Insurance license is required (may be obtained within a 120 day condition of employment) Certified Financial Planner (CFP) certification is preferred Minimum of two years of experience in the financial services industry (required) Financial business development experience (highly preferred) Knowledge of brokerage/banking products and services Strong client relationship building experience Pursuant to SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the NMLS registry system and remain in good standing. You will be required to register and to submit to the required SAFE Act background check and registration process What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
    $64k-116k yearly est. 1d ago
  • Director, Sales Marketing - Remote

    NFP Corp 4.3company rating

    Remote or Bethesda, MD job

    Who We Are: NFP, an Aon company, is a multiple Best Places to Work award winner in Business Insurance. We are an organization of consultative advisors and problem solvers. We help companies and individuals around the globe address their most significant risk, workforce, wealth management and retirement challenges through custom solutions and a people-first approach. To learn more, please visit: ******************** Summary: As director of Sales Marketing, this role will be dedicated to driving marketing initiatives for NFP's sales organization in North America. The primary focus of this role is to develop the marketing component of go-to-market strategies, drive large-scale sales initiatives across the company, and lead our portfolio of sales marketing campaigns including the oversight of impact reporting. Working across our marketing team, this role will help facilitate the development of external revenue-driving campaigns and activities, as well as internal education for our sales force. In addition, you will support collaborate with our Chief Sales Officer, corporate development, sales enablement and sales operations teams. This role is critical in connecting our sales and marketing teams, and thus it is important that they have a strong understanding of both the marketing and sales process. Essential Duties and Responsibilities: Lead role responsible for supporting, collaborating and driving sales marketing initiatives for our sales organization in the US and Canada. Key point of contact for Sales Operations team, including the CSO, distribution, sales enablement, producer recruiting and corporate development teams. Strategic owner of sales marketing campaigns, including: Oversee and track full portfolio of campaigns and ongoing measurement of impact. Go to market strategy development Lead discussions with core team to identify target audience, market, value prop, and making a recommendation on marketing approach Identify KPIs Collaboration with brand and digital marketing for the development of campaign assets and deliverables. Sales marketing analytics ownership, providing ongoing reporting back to marketing and sales leadership, in collaboration with the head of digital, brand and SEM Advise marketing managers across the team on optimal go to market strategy and how best to enable their marketing initiatives for sales teams. Partner with field marketing leader on regional sales marketing initiatives, campaigns and opportunities to broaden/nationalize across regions. Lead the marketing plan for joint sales initiatives between NFP Aon, Connected Value. Collaborate with Sales Enablement on the creation of templated sales outreach, Sales Enablement kits, and ways to optimize producer marketing. Support of the sales and marketing tech stack, and how to optimize usage of tools Support integrated sales campaigns partnering with corporate development teams. Parter with sales enablement to establish, maintain and audit the lead handoff process from NFP.com and other campaigns. Manage and coach the sales marketing manager, who will report directly into this role. Knowledge, Skills, and/or Abilities: Understanding of the sales process and stages of the buyer's journey. Marketing plan/strategy/timeline development Previous Experience with These Tools or Similar Equivalent: Salesforce CRM Pardot - Marketing Automation Platform SalesLoft - Sales Engagement Platform LinkedIn Sales Navigator Event Marketing Management Industry Sponsorship Marketing Management Understands marketing project management process, workflow, and routing between client, brand and stages of creative production. Excellent oral and written communication skills Excellent working knowledge of Microsoft Excel, Word, Outlook, and PowerPoint Education and/or Experience: A Bachelor's degree in marketing, journalism, or related field 8-10+ years of marketing experience Certificates, Licenses, Registration: N/A What We Offer: We're proud to offer a competitive salary, PTO & paid holidays, 401(k) with match, exclusive discount programs, health & wellness programs, and more. Our PeopleFirst culture focuses on building and nurturing lifelong relationships with our employees because, at the end of the day, we exist to be there for others. The base salary range for this position is $90,000 to $126,000. The base salary offered will be determined by factors including, but not limited to, experience, credentials, education, certifications, skill level required for the position, the scope of the position, and geographic location. Actual base salary offered will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives. NFP and You... Better Together! NFP is an inclusive Equal Employment Opportunity employer. #J-18808-Ljbffr
    $90k-126k yearly 2d ago
  • Manager, Solution Architecture (Data Architecture)

    Capital One 4.7company rating

    Annapolis, MD job

    In this role, you will work to improve connections between our business and our data by defining and championing holistic data architecture plans and roadmaps across Finance Tech. You will own data architectural design, lead strategic data planning and decisions, orchestrate data standardization and governance, and drive collaboration and influence across the data ecosystem. Primary Responsibilities: Lead solutions architecture design for multi-platform/cross-platform solutions Leading Trade-off and impact analysis work for hard to change technical decisions, and manage technical conflict Demonstrate thought leadership and strategy in partnership with delivery and product partners Explain and represent solutions in the Architecture Review Boards, and various product, platform and architecture discussions Presenting work products and strategies to product managers, technology leadership across Capital One Function as a primary architecture point of contact for other architecture teams & and delivery teams for solutions and systems Continuously learn as technology needs evolve The successful candidate will: Effectively communicate and build relationships to interact, inform, influence and communicate with key stakeholders at all levels across the company Exhibit mastery of facilitation and influence across teams, departments and divisions Enjoy the camaraderie, debates, and leaning that comes from working with a team of passionate technologists See the impact of near term and long term choices, and are great at explaining it Possess excellent organizational skills and ability to multitask, while quickly shifting context and priorities Have a proven track record for leading and enabling technology, architecture and software engineering activities at enterprise scale Be self-motivated and display an unwavering responsibility to deliver high quality results and commitments Possess a keen attention to detail and a passion for Architecture, Software Engineering, Technology and Customer Experience Have an intellectual curiosity and interest to maintain and acquire new business, technology and architecture skills Basic Qualifications: Bachelor's Degree At least 4 years of experience in Software Engineering and Systems Architecture or Technology Solution design At least 2 years of experience creating solutions architectures in a public cloud (AWS, Microsoft Azure, Google Cloud) Preferred Qualifications: Master's Degree in Computer Science, Engineering or Information Technology 5+ years of experience in software engineering 3+ years of experience as a Solutions Architect in large/complex organizations 6+ years of experience architecting, designing, and/or delivering delivering scalable and decoupled systems in a heavily regulated technology environment 2+ years of experience working with internal and external business clients 2+ years of experience with AWS concepts and implementations Experience to engaging, influencing and driving initiatives by partnering with technology executives Experience mentoring software engineers or architects Experience in a regulated environment (HIPAA, PCI, Privacy, etc) Ability to communicate at all levels in the organizations with required technical depth and breadth AWS or equivalent certifications (Cloud Practitioner, Solution Architect-Associate, GCP or Azure) At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Cambridge, MA: $193,400 - $220,700 for Manager, Solution Architecture McLean, VA: $193,400 - $220,700 for Manager, Solution Architecture Richmond, VA: $175,800 - $200,700 for Manager, Solution Architecture Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at ************** or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to ********************** Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
    $193.4k-220.7k yearly 1d ago
  • Part-Time Teller, LaVale

    Dollar Bank, FSB 4.1company rating

    Cumberland, MD job

    The Teller serves as a key team member, dedicated to providing exceptional customer service and fostering a welcoming banking experience. As the first point of contact, this position is responsible for engaging with customers, building strong relationships, and providing personalized assistance. Key responsibilities include processing various financial transactions, such as deposits, withdrawals, and loan payments, for both retail and business accounts. The Teller is also equipped with the necessary training and resources to identify opportunities for referrals, helping customers discover additional banking solutions that meet their needs. Qualifications: * High school diploma or GED required. * Ability to travel as needed to training. Principal Activities and Duties: * Process transactions through the teller equipment on all retail and corporate accounts, including, but not limited to, deposits, withdrawals, transfers, loan payments, and cash advances. * Meet established referral goals. * Maintain cash flow and security drawers, terminals, and other valuables. * Manage a teller window while maintaining an acceptable balancing record. * Multitasking skills to quickly shift from transaction to transaction. * Arithmetic skills to count money accurately. * Computer literacy to access account information and process transactions. * Develop a thorough knowledge of Bank products and guidelines by attending the required classes. * Process transactions in an accurate and efficient manner while providing quality customer service. * Maintain a professional appearance and always conduct yourself in a professional manner. * Maintain the highest level of professional integrity and ethics. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Pay: $16-$17/per hour
    $16-17 hourly 5d ago
  • Digital Product Manager - Salesforce Practice (REMOTE--VA, NC, MD, PA, GA)

    Atlantic Union Bank 4.3company rating

    Waldorf, MD job

    The Digital Product Manager will lead a team of direct and cross-functional resources across multiple business, IT, and operational teams. This is a critical and highly visible role requiring significant stakeholder influence and relationship management both internally (Line of Business Leadership, Marketing and Technology Senior Leaders and other functional experts) and externally (Strategic Partners, Vendors, and leading technology companies). This individual will lead a team of Digital Product Owners and Business Analysts in execution of Atlantic Union's Digital Strategy. Position Accountabilities Lead team of product managers responsible for the following: Assist each Line of Business in creating and implementing digital visions, strategies and roadmaps that address the business needs and future growth Assess digital platforms in the external marketplace and make recommendations for potential partnerships Identify opportunities to leverage digital techniques for greatest strategic impact and defining the priority capabilities required to succeed Develop the business cases and business requirements for digital opportunities and drive to execution Lead multi-disciplinary teams to shape and implement digital strategies, programs, and initiatives Bring the voice of the customer/client and the voice of the advisor/employee into our product features, ensuring that features delivered are aligned with the intended business outcomes, and align work with our target architecture road map Develop and manage goals and key performance indicators Partner with Marketing for acquisition support, product positioning, promotion of digital products and services and onboarding activities Understand all aspects of the internal and external environment including customer met/unmet digital needs through research efforts, in-depth understanding of voice of the customer, industry trends, vendor/platform capabilities and best practices for servicing the digital needs of our customers Continuously assesses competitive moves and monitors performance against objectives. Present data, strategies and recommendations to senior management to build buy-in to strategic recommendations Prioritize product requirements and coordinate release plans with IT and key constituents. Serve as primary business point of contact for implementation activities and work closely across with key constituents to meet scheduled milestones Guide and direct complex projects, identify key stakeholders and gain participation. Lead team of analysts responsible for the following: Document business requirements and translate into technical requirements to guide the implementation of new features, systems, and enhancements. Meet with decision makers, systems owners, and end users to help identify business, financial, and operations requirements and systems goals. Serve as the technical focal point for the business in the presentation of the new system/application to Atlantic Union's Application and Architecture Review Board. Lead design sessions in prototyping new system or functionality for the purpose of enhancing business processes, operations, and information process flow. Develop and maintain design documentation working across the organization for documenting integration points between systems. Improve systems by studying current practices and designing modifications. Recommend controls by identifying problems and opportunities; controls to include system access and configuration management. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems. Act as liaison to IT and Operations teams for managing change/release management efforts and troubleshooting system and end user issues Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems, and other post-implementation support. Organizational Relationship Reports to Head of Digital Strategy Position Qualifications Education & Experience Bachelor's Degree required 10+ years of financial services experience 5+ years of experience in the digital space Experience as a people manager Knowledge & Skills Excellent verbal, writing and presentation skills Program management and leadership experience Strong PowerPoint and Excel skills to assemble & lead executive presentations Demonstrated experience developing and executing against a strategic plan Proven ability to develop product roadmaps, define requirements and lead implementation efforts successfully. Demonstrated interpersonal and management skills; ability to work well as part of a cross-functional team and lead across the organization at multiple levels Ability to influence diverse, cross functional team to success without direct authority over the team Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an EEO/AA employer, Minority/Female/Disability/Veteran. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $96k-136k yearly est. 5d ago

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