Quality Data Analyst
Sac Health System Job In San Bernardino, CA
Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
Under the direction of the Manager, Quality Outcomes, the Quality Data Analyst is responsible for providing technical, analytical, and reporting support to the SAC Health Quality Department. This position will support organization-wide quality programs, regulatory programs, and quality improvement initiatives. The Quality Data Analyst must have a strong understanding of data analysis, research methods, and statistical analysis. Will be responsible for developing a strong knowledge of SAC business operations.
Schedule: 5 days per week, 8 hours per day, Monday - Friday, 7:30am - 4:00 pm | Location: Brier Clinic, San Bernardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
* Acquires, assesses, processes, manages, and analyzes structured and unstructured data and data sets from a wide range of sources and utilizing a variety of tools, for improved decision making; rapidly conceptualizing, and responding to health and development data requests.
* Leads and coordinates development of reports, presentations, trainings, and technical assistance related to health equity and community epidemiology for diverse audiences (e.g., internal staff/programs, policy makers, community partners, students, professional meetings).
* Leads multi-method data collection, analysis, and reporting that involves quantitative and qualitative data from multiple sources or stakeholders; this includes but is not limited to advanced statistical methods and analysis and may be conducted in the contest of program evaluation and needs assessment.
* Collaborates, with departmental approval and providers' guidance, with program staff and community stakeholders on research/evaluation design and implantation; this includes identifying appropriate research methods, developing adequate data collection tools, and creating data management systems.
* Provides reproducible data science techniques and technical expertise to promote data-informed decision-making.
* Collaborates with subject matter experts to select the relevant sources of information.
* Develops dashboards and other visual data discovery tools to portray information in a meaningful and understandable format.
* Serves as a technical expert in the formu1ation and management of data analytics requirements, policies, procedures, and tools to ensure the confidentiality, integrity, and availability of quality data.
* Develops approaches to validate findings or data. Works to solve analytics problems and discover patterns.
* Formulates and implements new statistical or other mathematical methodologies as needed for specific models or analysis.
* Evaluates available models and selects most relevant for application; builds data analytical tools to leverage advanced algorithms and perform comprehensive analyses.
* Defines the validity of the information, how long the information is meaningful, and if it is related to other information.
* Analyzes patterns in the volume of data supporting the initiative type of data (e.g., images, text, clickstream, or metering data) and the speed or sudden variations in data collection.
* Ability to travel to other clinics as necessary; must have a reliable vehicle, valid driver's license, and auto insurance.
* Other duties as listed in the official job description.
QUALIFICATIONS:
* Education: Bachelors degree in Epidemiology, Public Health, Data Analytics, Statistics or related scientific field required. Masters degree in Epidemiology, Public Health, Data Analytics, Statistics or related scientific field is preferred.
* Licensure/Certification: Valid California driver's license, and auto insurance. As a requirement of this position, you must receive EPIC certification for the module you have been hired into.
* Experience: One year experience in data analytics required. A Master's degree in Epidemiology, Public Health, Data Analytics, Statistics or related scientific field in lieu of experience will be considered. Two years in data analytics is preferred. Must have knowledge of database programs and statistical analysis software. Intermediate level experience with data visualization tools is required. Experience with healthcare data is preferred.
* Essential Technical/Motor Skills: Must have knowledge of database programs and statistical analysis software. Experience with data visualization tools. Familiarity with healthcare data a plus. Excellent written and verbal communication skills.
* Interpersonal Skills: Professional and strong communication skills, organized, engaging and proactive.
* Essential Mental Abilities: Analytical mindset with good problem-solving skills.
* Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package Effective on Your First Day!
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
Supply Chain Specialist
Sac Health System Job In San Bernardino, CA
Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
The Supply Chain Specialist is responsible for support services for SAC Health's total supply chain process, including shipping, receiving, mail room, fleet management, and other support services. The employee will perform manual and clerical work in receiving, shipping, issuing supplies, providing mail services, and performing fleet management tasks. The work requires familiarity with a variety of inventory, ability to make accurate counts in receiving and issuing, and ability to exert moderate physical effort. Must have computer knowledge and proficiency in Microsoft Office. A familiarity with material management, equipment management, and fleet service systems is a plus. The work is performed under general supervision and is checked by observation, physical counts, and a review of records. Other duties to be performed at the request of the department leadership.
Schedule: 5 days per week, 8 hours per day, Monday - Friday, 7:00am - 3:30 pm | Location: Brier Clinic, San Bernardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
* Ensures the accuracy of orders and promptly submits bills to the finance department for payment, maintaining a seamless financial workflow.
* Demonstrates proficiency in developing, maintaining, and auditing inventory through a comprehensive material management system.
* Processes claims related to damaged merchandise and rectified discrepancies in shipped items, ensuring a high standard of quality control.
* Manages the efficient processing of internal requisitions and ensures accurate issuance of goods to relevant departments.
* Ensures timely pick-up and delivery of mail to assigned sites and the post office, exhibiting reliability in mail logistics.
* Proficiently operates, monitors, and troubleshoots various mailroom equipment, including meters and printers, to guarantee the smooth functioning of systems.
* Conducts routine maintenance on mailroom equipment, proactively preventing malfunctions and ensuring continuous functionality.
* Reviews, sorts, and distributes incoming mail, directing it to the appropriate sites and departments for streamlined communication.
* Proactively monitors and orders mailroom supplies, preventing stockouts and optimizing workflow efficiency.
* Manages the issuance of vehicles to SAC Health staff through effective calendar management.
* Performs regular safety inspections of SAC Health Fleet, ensuring vehicles are consistently maintained in a safe operating condition.
* Coordinates and oversees necessary maintenance for fleet vehicles, ensuring their optimal performance.
* Effectively communicates issues and concerns regarding ordering and supplies to Purchasing Agents and Department Leaders.
* Travel to other clinics as necessary; must have a reliable vehicle, valid driver's license, and auto insurance.
* Additional responsibilities as outlined in the official job description.
QUALIFICATIONS:
* Education: High School Diploma or equivalent required. Some college work preferred.
* Licensure/Certification: Valid California driver's license, and auto insurance.
* Experience: Minimum two (2) years or more of experience in either purchasing, inventory management, supply chain or cost control required. Healthcare experience preferred.
* Essential Technical/Motor Skills: Proficiency in supply chain software, data analytics, and material handling equipment is crucial. Attention to detail ensures accurate order fulfillment, while effective communication fosters collaboration with stakeholders. This skill set allows for precise navigation of the complex supply chain landscape, optimizing efficiency in operations.
* Interpersonal Skills: The ability to build and maintain positive relationships with team members, suppliers, and other stakeholders is crucial for successful coordination of logistics and operations. Strong interpersonal skills empower the Supply Chain Specialist to navigate negotiations, resolve conflicts, and foster a collaborative environment that enhances overall supply chain efficiency.
* Essential Mental Abilities: Analytical thinking is crucial for processing complex data and making informed decisions regarding inventory management, demand forecasting, and logistical planning. Critical problem-solving skills enable the Specialist to address challenges promptly and implement effective solutions. Attention to detail is paramount in ensuring accuracy across various supply chain processes. Additionally, adaptability is essential for navigating the dynamic nature of supply chain operations and adjusting strategies as needed.
* Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package Effective on Your First Day!
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
Certified Medical Coder
Daly City, CA Job
This is an on-site job.
The Medical Coder is primarily responsible for performing chart reviews and coding audits; reviewing appropriate ICD-10 diagnoses codes, and CPT and HCPCS procedure codes assigned for evaluation and management of the patient. Additional responsibilities include supporting pre-or post-payment coding audit for benchmark and/or reimbursement recovery, and other coding-related activities such as pre-appointment chart audits for HCC or risk adjustment, appeals of denied claims, providing information or education to providers for specificity of documentation to align with the coding guidelines to comply with federal, state, and regulatory requirements.
ESSENTIAL JOB FUNCTIONS:
Performs pre-appointment HCC or risk adjustment chart reviews, coding audits, or other coding-related projects
Acts as internal resource for all coding inquiries from providers, Billing, Laboratory, Radiology, and other departments.
Provides real time coding consultation and review and evaluation of documentation to improve coding practices
Provides training to providers and Billing staff on use of ICD-10 codes
Queries provider documentation as appropriate
Provides Billing staff with coding and documentation information necessary to process a claim for reimbursement
Maintains knowledge of current coding guidelines and standards, annual updates, changes, additions, and deletions to ensure coding and billing compliance
Communicates code changes to appropriate departments
Reviews and updates coding policies and procedures as needed
Assigns appropriate ICD-10 and CPT codes to patient encounters as needed
Assists Revenue Cycle manager and billing staff on technical projects
Acts as resource for providers for medical documentation inquiries
Performs other job duties as required by manager/supervisor
QUALIFICATIONS:
Completion of an AA or AS degree
Possession of AAPC or AHIMA credential such as CPC, CPC-P, CPMA, RHIT, RHIA, CCS, or CCS-P
Minimum of two years' experience working in the healthcare industry in the areas of HCC or risk adjustment, health information, chart audit, medical coding, or billing
Prior coding experience highly preferred
Knowledge of medical terminology, anatomy, pathophysiology, pharmacology, CPT, ICD-10, clinical documentation, or medical billing processes
Excellent verbal and written communication skills
Experience with Microsoft Office (Word, Excel, PowerPoint) and Outlook
Detail-oriented and problem-solving skills
Ability to work independently with minimal supervision
Experience in an FQHC or community health center setting preferred
LANGUAGE:
Must be able to fluently speak, read, and write English.
Fluent in other languages are an asset.
This is a Full Time position.
STATUS:
This is an FLSA Non-exempt position.
This is not an OSHA high-risk position
NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).
Utilization Management Nurse
Burlingame, CA Job
The Utilization Management (UM) Nurse is a licensed nursing professional responsible for reviewing UM cases and discharge planning activities. The UM Nurse may also assist with preparing files for audits and required reporting and ensuring UM cases are reviewed and processed within timeliness standards.
The UM Nurse will work closely with the UM/QI Manager, MSO UM team, MSO Medical Director, and MSO Physician Reviewer on UM case reviews. The UM Nurse will also work with the MSO Case Management team on coordinating patient care to ensure patients can access the necessary medical care to manage their health condition.
ESSENTIAL JOB FUNCTIONS:
Applies clinical skills and expertise in the assessment, planning, and coordination of necessary healthcare services.
Reviews Treatment Authorization Request (TAR) and patient treatment plans to ensure adherence to established criteria and standards.
Responsible for the inpatient UM process, including initial and concurrent case reviews, review of inpatient skilled nursing and rehabilitation treatment requests, and facilitate repatriation efforts.
Provides guidance to UM Coordinators on complex outpatient TARs that require clinical judgment and application of medical necessity criteria.
Facilitates timely implementation of hospital discharge plans in collaboration with other interdisciplinary team members; arranges follow-up care as appropriate.
Makes complex clinical decisions regarding medical care; involves Medical Directors and clinical providers to solve the complex issues.
Collaborates with MSO Case Management team and PCPs to ensure resource utilization is appropriate; plans and implements strategies to reduce resource consumption and achieve positive patient outcomes.
Identifies community and outpatient resources and coordinates with the interdisciplinary team to assist patients in obtaining the needed services.
Participates in the development and implementation of effective and efficient standards, policies, protocols, reports and benchmarks that support the UM program requirements.
Utilizes multiple systems to maintain documentation of case activities; collects, analyzes and reports on data for utilization, quality improvement, compliance, and other areas as assigned.
Assists in training new UM Nurses and UM Coordinators and guides them in accurately completing their work.
Provides cross coverage for MSO Nurse Case Managers and performs transition of care services, including post-discharge follow-up, medication reconciliation, home visit, and screening members for complex case management criteria. Home visits may be conducted at a public place if the patient does not have a home.
Performs other job duties as required by manager/supervisor.
QUALIFICATIONS:
Active California Registered Nurse license.
Current documentation of Basic Life Support is required.
Valid Driver's License and ability to maintain license preferred.
Demonstrate willingness to make decisions within RN's clinical scope of practice; exhibit sound, accurate, and ethical judgment.
Ability to engage and work collaboratively with others, including patients, patient's families, clinical team members, clinical supervisors, and community resources.
Ability to provide detailed, concise note/documentation of work within workflow turnaround timelines.
Good communication and interpersonal skills; ability to work with people from diverse backgrounds and experiences.
Able to spend 20-40 minutes at a time with patient in the community, including at clinics, specialist offices, hospitals, community-based organizations, or patient's home which may be in understaffed/remote areas, in the presence of pets or family members that are tobacco users.
Time management and prioritization skills are vital.
LANGUAGE:
Must be able to fluently speak, read and write English.
Fluent in Chinese (Cantonese and Mandarin) preferred.
Fluent in other languages is an asset.
STATUS:
This is an FLSA Exempt position.
This is not an OSHA high-risk position.
This is a Full Time position.
NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).
Care Coordinator Medical Interpreter
Burlingame, CA Job
Job Details Burlingame, CA $36.92 - $41.85 HourlyDescription
The Care Coordinator Medical Interpreter is part of the NEMS MSO Care Coordination and Case Management (CC/CM) team, The primary function of the Care Coordination Medical Interpreter is to establish communication between health care providers and NEMS patients who has limited English proficiency or prefer to speak in their native tongue. The interpreter's responsibility will be to interpret and to translate complex medical information to patients and ensure there is complete understanding of medical information between doctors, nurses, medical staffs, and patients. This position is required to provide service over virtual systems as well as provide face-to-face service at various types of medical facilities, e.g. physician offices, hospital outpatient facilities, nursing homes, rehabilitation centers, etc.
This position is an important communication link between a doctors and patients. Candidate is required to have effective communication skills and knowledge to avoid cultural misunderstandings between patients and medical professionals, strive to provide a positive and relaxed experience so patients feel comfortable disclosing sensitive information about their medical conditions. While serving to bridge the language barrier between patients and doctors, this position must uphold patient confidentiality in accordance with policies and procedures of NEMS and other medical facilities.
The Care Coordinator Medical Interpreter is required to have well-understanding of the many benefits and coverage offered by the different managed care products, including Medicare Advantage, D-SNP, Medi-Cal Managed Care, and other Supplemental programs. In order to ensure eligible patients are receiving timely and efficient health care and support services, the Care Coordinator Medical Interpreter will also be responsible to facilitate medical, behavioral, social and community support services for patients in need of enhanced care coordination services. These services will be through the development of a multi-disciplinary care plan, self-management goals and referrals to both internal and external resources.
ESSENTIAL JOB FUNCTIONS:
Accompany non-English speaking patients to specialist medical appointments or provide service virtually; establish effective communication between doctors, nurses and patients at the medical appointment by interpreting and translating a wide range of medical information that includes medical conditions, treatment options, follow-up appointment details, insurance coverage, etc., at the medical care facility
Translate medical documents such as medical history questionnaire, post-appointment/discharge summary, self-care instruction, health education lecture materials, etc. for patients prior to, during, and after medical appointments. Assist patients with understanding and completing paperwork that's required for medical procedure(s)
Provide accurate interpretation of communication between patient and healthcare providers; ensure the understanding of information exchange between the parties involved.
Connect through various virtual systems to deliver service.
Coordinate care for patients after the medical appointment to ensure referrals to other specialist(s) and/or medical procedure(s) are in place
Monitor delivery of care by identifying progress toward desired care outcomes; interact with involved services providers and/or facilities to negotiate and expedite scheduling and completion of tests, procedures, and consults
Participate in interdisciplinary care team meetings to evaluate outcomes of care by measuring intervention effectiveness; implements team recommendations
Be the system navigator and point of contact for patients enrolled in managed care programs, assist patients with benefit coverage and access to care questions/concerns
Provide enhanced care coordination services assisting patients in problem solving with issues related to the health care system, financial or social barriers
Conduct outreach activities to assigned members by phone, mail or any other forms of communication method to promote program engagement and NEMS marketing strategy
Collect and report statistical information for monthly and quarterly reports
Document program measure results and submit to MSO Committee as needed
Contribute to NEMS' marketing strategy and other outreach project planning
Performs other job duties as required by manager/supervisor
QUALIFICATIONS:
Completion of a two-year degree from an accredited higher education institution
Certification from an accredited Medical Interpreter program or Healthcare Interpreter Program in Cantonese and/or Mandarin, Vietnamese, or Spanish. May be substituted by passing the LanguageLine Interpreter Skills Test (IST).
1-3 years' experience interpreting in a clinical setting preferred
Strong knowledge of medical terminology.
Excellent listening, speaking, and retention skills to accurately convey messaging
Excellent social, communication skills, strong analytical, and problem-solving skills
Valid driver's license and ability to operate company vehicle
Knowledge of State/Federal healthcare compliance requirements, particularly DHCS/Medi-Cal guidelines a plus
Ability to self-manage in a detail-oriented environment
Ability to operate PC based software programs or automated database management systems
Good organization and prioritization skills, outstanding in time management
LANGUAGE:
Must be able to fluently read, write, and speak English
Must be verbally fluent in the foreign language that's required for the position.
The ability to speak an additional foreign language is a plus.
STATUS:
This is an FLSA Non-exempt position.
This is not an OSHA high-risk position.
This is a full time position.
NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).
Health Services And Care Coordinator
Burlingame, CA Job
Job Details Burlingame, CA San Jose, CA $39.50 Description
The Health Services and Care Coordinator plays an important and unique role in the MSO Care Coordination and Case Management team. Candidate is required to have well understanding to the many benefits and coverage offered by the different managed care products, including Medicare Advantage, D-SNP, Medi-Cal Managed Care, and other Supplemental programs. In order to ensure eligible patients are receiving timely and efficient health care and support services, the HSCC will be responsible to facilitate medical, behavioral, social and community support services for patients in need of enhanced care coordination services. These services will be through the development of a multi-disciplinary care plan, self-management goals and referrals to both internal and external resources.
HSCC is also required to have efficient communication skills to build effective working relationships with patients and family members, healthcare providers and teams, and community resources providers as well as to improve coordination of patient care, reduce and remove cultural and healthcare system barriers, promote timely treatment, empower and coach patients to become self-advocates, and assist patients navigate the maze of the managed care delivery system.
ESSENTIAL JOB FUNCTIONS:
Be the system navigator and point of contact for patients enrolled in managed care programs, assist patients with benefit coverage and access to care questions/concerns
Provide enhanced care coordination services assisting patients in problem solving with issues related to the health care system, financial or social barriers (e.g. request medical interpreter or transportation as appropriate, prescription drugs formulary assistance, etc.)
Track and support patients when they obtain services outside of NEMS, e.g. Emergency Departments, Hospitals, and other health care offices and facilities. Provide immediate care coordination services after ED and hospital discharges
Identify and link patients with cultural and community resources to facilitate referrals and respond to social services needs
Provide relevant self-management support for patients with chronic illnesses as identified by the clinical teams
Establish and maintain relationships with identified service providers. Assist the NEMS care team with developing and assessing health interventions
Collaborate with other services providers for care coordination and case management activities including implementation of Care Plan
Work with patients both in person and over the phone to develop and review their plan of care and progress towards their care management goals
Conduct outreach activities to assigned members by phone, mail or any other forms of communication method to promote program engagement and NEMS marketing strategy
Operate company vehicle to in-person engagements
Provide virtual interpretation to non-English speaking patients for medical appointments (upon Interpreter certification)
Assist in data collection and report statistical information to MSO leadership
Participate in Performance Improvement/Continuous Quality Improvement activities and attend conferences and meetings as needed
Ensure and remain in compliance with local, state, and federal regulation
Performs other job duties as required by manager/supervisor
QUALIFICATIONS:
Completion of a 2-year degree in general education preferred, may be substituted with one year of relevant work experience in a healthcare setting
Valid driver's license and ability to operate company vehicle
Prior experience with customer services
Strong English verbal and written communication skills with strong analytical and problem- solving skills
Ability to take and follow through with delegated tasks and accountability.
Working knowledge of project management and outreach program
Knowledge of State/Federal healthcare compliance requirements, particularly DHCS/Medi-Cal guidelines a plus
Ability to self-manage in a detail-oriented environment
Ability to operate PC based software programs or automated database management systems
Good organization and prioritization skills, outstanding in time management
LANGUAGE:
Must be able to fluently speak, read and write English.
Fluency in Chinese (Cantonese and/or Mandarin), Vietnamese, or Spanish required.
Fluent in other languages are an asset.
STATUS:
This is an FLSA Non-exempt position.
This is not an OSHA high-risk position.
NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).
Safety Education Coordinator
Sac Health System Job In San Bernardino, CA
Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
The Safety Education Coordinator supports the Environmental Health and Safety (EHS) team at SAC Health, primarily focusing on the Brier Clinic. This position is responsible for planning, coordinating, and facilitating safety education, training, and competency development for SAC Health staff, ensuring compliance with policies, regulatory standards, and emergency preparedness protocols. Additionally, the Safety Education Coordinator contributes to the Safety Program in partnership with the Environmental Health and Safety Specialist, ensuring team members receive consistent training, communication, tools, and resources needed to perform their roles effectively. The Safety Education Coordinator also partners with the Safety Operations Technician to review deficiencies identified during routine safety inspections, determining educational needs and areas for staff improvement.
Schedule: 5 days per week, 8 hours per day, Monday - Friday, 8:00 am - 4:30 pm | Location: Brier Clinic, San Bernardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
* Lead and facilitate ongoing safety and security-related training sessions at the Brier Clinic and across SAC Health.
* Prepare and deliver course materials, learning assessments, and competency-based education for staff on various safety topics.
* Develop and present training classes using PowerPoint, e-learning modules, hands-on simulations, and emergency drills.
* Conduct real-time training assessments, providing feedback and coaching to staff on emergency response skills.
* Schedule, organize, and track required safety training sessions and competency validations in collaboration with the People Success (HR) team to ensure compliance.
* Coordinate and lead at least one large-scale safety training event annually at the Brier Clinic.
* Update and revise training curriculum in consultation with the EHS leadership, ensuring alignment with current industry standards and SAC Health policies.
* Communicate teaching objectives and specific learning outcomes clearly to participants.
* Provide timely feedback on learning assessments and staff progress.
* Address staff learning needs and questions in a timely manner.
* Ensure training programs integrate best practices in adult learning to accommodate different learning styles and generational difference
* Serve as a second point of contact for Safety Coordinators across all clinics, ensuring they receive adequate training and resources.
* Contribute to the Safety Coordinator Program in partnership with the Environmental Health and Safety Specialist, including quarterly drill meetings and at least two additional training/educational sessions annually.
* Maintain consistent communication with Safety Coordinators to ensure they are well educated on safety and security protocols to support their respective departments.
* Assist EHS Leadership with implementing and monitoring safety and security policies across SAC Health.
* Ensure training classes and educational materials align with SAC Health policies and regulatory standards.
* Support the development and enforcement of workplace violence prevention initiatives.
* Provide policy feedback based on training outcomes and staff responses.
* Maintain accurate training records, logs, and incident reports for compliance and accreditation purposes.
* Work with People Success (HR) to integrate training records into the employee database system.
* Assist in scheduling and organizing the Safety Coordinator Meetings, Quarterly Safety Drills, Quarterly Safety trainings and Annual Safety Event.
* Submit quarterly and annual reports to multiple committees, documenting number of employees trained, topics covered, and training effectiveness metrics.
* With the support of the EHS Admin Assistant, coordinate training logistics, including booking training rooms, setting up materials, and ensuring accessibility of resources.
* Act as a point of contact for employees regarding basic safety concerns, policies, and procedures.
* Support department leadership in organizing safety and security-focused training for SAC Health Leadership.
* Field work will require travel between clinic locations as needed; must have a reliable vehicle, valid driver's license, and auto insurance.
* Other duties as outlined in the official job description.
QUALIFICATIONS:
* Education: High school diploma or equivalent required. Bachelor's degree in Environmental Health & Safety, Occupational Health, Public Health, Health Care Administration, Emergency Management or related field is preferred.
* Licensure/Certification: A valid California driver's license and auto insurance are required. Certification as an instructor in a healthcare or safety-related field is preferred. Preferred certifications include those from organizations in the following areas: Healthcare & Emergency Medical Training, Occupational Safety & Hazardous Materials, Workplace Violence & Crisis Prevention, Fire Safety & Emergency Response, and/or Homeland Security & Emergency Management.
* Experience: A minimum of two (2) years of experience in safety education and training coordination within a healthcare setting is required. Three (3) or more years of experience in safety education, training coordination, and safety program management is preferred.
* Essential Technical/Motor Skills: This role requires experience in safety education, training program development, or emergency preparedness instruction, with strong public speaking, instructional design, and course facilitation skills. Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and virtual learning platforms is essential for creating and managing training materials. A deep understanding of workplace safety, environmental health, emergency preparedness best practices, and regulatory requirements, including healthcare safety protocols, is necessary for ensuring compliance and effective programs. The ability to analyze training effectiveness, identify gaps, and implement improvements is crucial.
* Interpersonal Skills: Effective communication is central to this role, requiring exceptional written and verbal skills. The ability to engage, educate, and motivate staff at all levels is crucial for fostering a strong safety culture. Strong interpersonal skills are necessary to lead, train, and inspire employees while promoting collaboration across departments. Comfort in delivering public presentations to both large and small audiences is important for effectively reinforcing key safety protocols. The role also demands collaboration with management and other departments to promote safety, while maintaining professionalism in challenging situations and managing multiple priorities.
* Essential Mental Abilities: Strong organizational skills, attention to detail, and the ability to juggle multiple priorities are essential for effectively coordinating training initiatives. Critical thinking and problem-solving are necessary for assessing training needs, implementing strategic improvements, and making informed, data-driven decisions. The role also requires ongoing participation in professional development and continuing education in safety, emergency preparedness, or related fields to maintain expertise and stay current with industry standards. The ability to stay composed and efficient under pressure, meet deadlines, and manage multiple tasks while ensuring accuracy and compliance is crucial.
* Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package Effective on Your First Day!
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
EPIC Template Specialist
Sac Health System Job In San Bernardino, CA
Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
The Provider Utilization Team supports medical operations of SAC Health to improve service to providers and to patients seeking care at our organization. The EPIC Template Specialist, working under the functional guidance of the Provider Utilization Manager, carries out daily schedule, template, and master schedule requests. Using industry-standard best practices and successfully leveraging business tools, the Template Specialist will engage with relevant staff to accelerate access and productivity-related enhancements and to improve the overall provider and patient experience. Must understand nuances between resident schedule and attending direct patient care schedule templates.
Schedule: 4 days per week, 10 hours per day, Tuesday - Friday, 6:30am - 5:00pm | Location: Brier Clinic, San Bernardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
* Participates in the development and implementation of the design of daily schedules and provider templates that enhance patient access and scheduling workflows.
* Fulfills schedule change requests quickly and accurately, consistently seeking opportunities to utilize best practice strategies and techniques. Responsible for communicating schedule changes to providers and appropriate staff.
* Relays schedule changes to Patient Access Utilization Team and Appointment Center to ensure prompt communication to patients.
* Identifies and completes necessary modifications to master and daily provider templates to meet clinic requests. Consistently meets or exceeds service level standards when resolving requests.
* Provides continued maintenance to provider templates in accordance with department and productivity guidelines.
* Effectively communicates as an ambassador for the SAC Provider Utilization Team when meeting with colleagues at all levels of the organization, including leadership, clinic staff, medical directors, providers, and template team members.
* Completes all required training as needed to maintain the appropriate template specialist access in Epic and to meet requirements of the work as dictated by department leadership.
* Understands and applies knowledge of clinic operations, scheduling, and the specifics of EPIC functionality.
* Works in conjunction with LLU & SAC Finance Depts to verify provider monthly shifts for accuracy.
* Inputs half day data monthly to support business decision-making processes.
* Independently carries out project work and meets all project deadlines.
* Remains flexible and adaptable within a fast-paced environment and with rapidly changing requirements, working well in ambiguity; able to quickly learn new processes and procedures.
* Other duties as outlined in the official job description.
QUALIFICATIONS:
* Education: High school diploma or equivalent required. Associate degree preferred.
* Licensure/Certification: As a requirement of this position, you must receive EPIC certification for the module you have been hired into.
* Experience: Minimum two (2) years related healthcare experience, including experience with electronic medical records required. Experience managing provider schedules preferred. Experience in a large medical academic or teaching health center preferred.
* Essential Technical/Motor Skills: EMS systems, Epic and computer software including MS Excel, MS PowerPoint, MS Outlook, MS Word required; input data, typing 40 WPM, copying, and effective use of the telephone.
* Interpersonal Skills: Ability to work independently as well as collaboratively with team members, building strong working relationships. Ability to work with people cooperatively and effectively from all organizational levels and build consensus through negotiation and diplomacy. Work well with a team to accomplish specific goals, through required excellent communication skills and high-quality customer service. Excellent written and verbal communication and presentation skills. Able to communicate technical information in layman terms.
* Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package Effective on Your First Day!
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
Message Center Call Agent
Sac Health System Job In San Bernardino, CA
Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
The Message Center Call Agent is primarily responsible for answering inbound calls promptly and professional manner. The agent will follow "scripts and prompts" to gather and document appropriate information to route to assigned message center staff/in baskets. The agent will handle different topics, identifying customer's needs.
Schedule: 5 days per week, 8 hours per day, Monday - Friday, 8:00 am - 5:00 pm | Location: Brier Clinic, San Bernardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
* Answers a high volume of inbound calls in a timely and professional manner.
* Uses prompts and scripts to gather information and accurately document incoming telephone calls per policy/guidelines.
* Routes documented encounters with the appropriate team members.
* Communicates with patients and staff in a clear tone, pleasant language, and positive attitude.
* Engages in active listening with callers, confirming or clarifying information, and diffusing angry patients, as needed.
* Verifies patient demographics and authenticates the caller.
* Ability to maintain composure and professionalism while always working with patients and staff.
* Able to work with minimal supervision and maintain positive rapport while operating within a group/team setting.
* Ability to collaborate, support, and function in a teaching organization that builds, coaches, and embraces interns and residency programs. Must demonstrate a passion for the team and have the ability to consistently work with rotating doctors, residents, and interns, while continuously building a trusting, safe, patient-centered workplace.
* Demonstrate the ability to be culturally sensitive and respect diversity, work effectively and with individuals of different cultures and socioeconomic status; Passion for service.
* Assist with training new and established employees as needed.
* Other duties as outlined in the official job description.
QUALIFICATIONS:
* Education: High school diploma or equivalent required. Medical terminology and additional studies in business preferred.
* Licensure/Certification: As a requirement of this position, you must receive EPIC certification for the module you have been hired into.
* Experience: 1+ years of experience in a Call Center/Appointment Center and/or in a front or back medical office preferred.
* Essential Technical/Motor Skills: Telephone skills and computer competency required. The ability to calculate figures and amounts such as discounts and percentages is required.
* Interpersonal Skills: Effectively communicate with all levels of personnel, students, and patients by phone, in writing and in person. Must be able to read, analyze and interpret procedures from various payer sources. Must possess basic writing skills.
* Essential Mental Abilities: Work independently with little supervision to set priorities and be accurate. Must be able to read, analyze and interpret procedures from various payer sources. Ability to define problems collects data, establish facts and draw valid conclusions.
* Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package Effective on Your First Day!
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
Dental Patient Navigator
Sac Health System Job In San Bernardino, CA
Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
The Dental Patient Navigator supports patients by connecting with them over the phone or in person and greeting patients and guests in a professional, friendly, and hospitable manner. They partner with the dentist to help patients start the best course of treatment by preparing, coordinating, and presenting financial agreements and other necessary documentation to inform the patient of recommended treatment plans/options. They demonstrate a warm and approachable disposition in every interaction (phone or in person) and possess the communication skills and knowledge to explain the dental treatment plan, ensuring the patient understands the importance of the proposed treatment. They are knowledgeable about available programs, payors, and the sliding fee scale. Additional responsibilities include checking patients in and out for appointments, answering the phone, calling patients, inputting patient information, and coordinating appointments.
Schedule: 4 days per week, 10 hours per day, Tuesday - Friday, 7:00 am - 5:30pm | Location: San Bernardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
* Contact new patients three days before appointments to provide reminders, answer questions, and ensure necessary documents and payment information are received.
* Prepare and explain written treatment plans as per the dentist's instructions, ensuring patient understanding and acceptance. Help to get patients into our office to continue care and ensure they are comfortable during their visit.
* Knowledgeable in comprehensive dental treatment plans, and understand sequences involved in a treatment plan (diagnostic/urgent, disease control/preventative, restorative, and maintenance).
* Coordinate treatment appointments for patients and communicate with patients regarding external referrals to specialists, including sending necessary documents and x-rays to specialists.
* Follow up with patients and specialists to ensure coordination of care, gather feedback, and verify completion of necessary treatments.
* Track and monitor new patient treatment progress, ensuring timely completion and scheduling of appointments.
* Review and manage schedules to optimize production block scheduling, communicate with providers daily, and address patient concerns. Also ensure providers have a smooth and productive day.
* Handle financial arrangements with patients, including presenting financial agreements and informing patients of insurance coverage.
* Collect payments from patients at the time of treatment, ensuring accurate coding and follow-up on uncollected balances. Post payments to patient accounts in accordance with SAC Health policies. Obtain pre-authorizations for patients who need this prior to starting and completing treatment.
* Answer phones in a timely manner and handle calls with efficiency and thoroughness. Communicate effectively with patients and external specialists regarding treatment inquiries and ensure timely completion and submission of all required documents.
* Ensure all patient messages received from EPIC In-basket are returned and resolved in a timely manner.
* Manage patient recall system and on-call patient list to minimize no-shows and fill appointment slots.
* Maintain front office organization, including supplies, petty cash, and daily deposits, while also managing mail distribution and compliance postings.
* Utilize EPIC system for patient registration, check-in/check-out processes, demographic updates, insurance eligibility verification, SFS forms as needed, obtain all necessary consents, and ensure records are accurate and complete. Promptly notify back office team of patient arrival.
* Other duties as assigned by the Dental Operations Manager.
QUALIFICATIONS:
* Education: High School Diploma or equivalent required.
* Licensure/Certification: As a requirement of this position, you must receive EPIC certification for the module you have been hired into.
* Experience: 3+ years of dental office/front or back experience required; knowledgeable/trained in dental terminology, and CDT coding preferred.
* Essential Technical/Motor Skills: Efficient use of computer, copier, fax machine, and answering telephones; good digital dexterity and hand-eye coordination to utilize dental tools.
* Interpersonal Skills: Work well with the team to accomplish specific goals; able to teach employees new procedures, demonstrate the use of equipment/supplies, and communicate by phone/in person with department staff and external contacts. Bilingual (Spanish) strongly preferred.
* Essential Mental Abilities: Prioritize a variety of assignments; multi-task; demonstrate flexibility; follow moderate/complex instructions; work independently with little supervision; proofread documents for content/context accuracy; recognize and appropriately report safety problems or other issues.
* Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package Effective on Your First Day!
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
Supervisor, Dental Sterilization
Sac Health System Job In San Bernardino, CA
Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
The Supervisor, Sterilization Technician is responsible for overseeing the entire range of reprocessing services for SAC Health Services at the Brier facility, and other entities as needed. They will ensure standards of operation following evidence-based guidelines set by regulatory agencies. They are responsible for training and supervising of sterilization staff. The Sterilization Technician Supervisor requires a broad-spectrum of knowledge in instrumentation, equipment, supplies and techniques. Knowledge of state and federal healthcare regulations and accreditation, performance improvement, quality, and safety required. They are responsible for continued education in the field of reprocessing, operations, and equipment, by means of education, literature review, seminars, and/or meetings for themselves and their staff.
Schedule: 5 days per week, 8 hours per day, Monday-Friday, 8:00 am - 5:00 pm | Location: Brier Clinic, San Bernardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
* Supervises sterilization technicians and trains all faculty, staff, and students in sterile processing.
* Interacts with faculty, staff, students, and others to provide resource information, resolve infection control problems, as well as provide new opportunities to improve service to reduce costs.
* Assists with maintaining established departmental and CDPH policies and procedures, objectives, and quality improvement, safety and infection control standards. Creates and updates policy and procedures in accordance with established departmental and SAC Health policies.
* Obtains manufacturer's instructions for the use of all items. Testing and reporting any issues or problems with sterilizing equipment.
* Places orders for equipment and supplies for processing.
* Maintains inventory control of supplies (ex: recording and checking expiration dates).
* Creates schedules for all sterilization staff.
* Conducts staff meetings as needed.
* Delivers sterile and retrieves contaminated supplies through clinic as needed.
* Tests and reports any issues or problems with sterilizing equipment.
* Other duties as assigned by department leadership.
QUALIFICATIONS:
* Education: High School diploma or equivalent required. Bachelor's degree of Dental Sciences or related field preferred.
* Licensure/Certification: Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). Certification by Certification Board for Sterile Processing and Distribution (CBSPD) as a Certified Sterile Processing and Distribution Technician or International Association of Healthcare Central Service Material Management (IAHCSMM) as a Certified Registered Central Service Technician or Certified Surgical Technician required. Dental Assistant or Registered Dental Assistant Certification preferred.
* Experience: Two (2) years of sterilization experience required, and one (1) year of supervisory experience required; three (3) or more years of sterilization experience preferred. One (1) year or more of dental back-office/sterilization experience preferred.
* Essential Technical/Motor Skills: Specialized knowledge of infection prevention as applicable to procedural instrumentation management, processing, and distribution. Knowledge of state and federal healthcare regulations and accreditation. Performance improvement, quality, and safety knowledge. Knowledge and application of adult learning principles. Management and problem-solving methodologies. Ability to use computer, printer, and software programs (e.g., Word, Excel, Outlook, PowerPoint, electronic systems applicable to department operations, electronic event reporting program). Ability to perform basic math and statistical functions. Expert time management and ability to prioritize fluctuating workload to meet position demands and aggressive deadlines.
* Interpersonal Skills: High degree of social skills in obtaining cooperation and support from a broad range of people with various levels of responsibility. Ability to work effectively with physicians/surgeons, nursing, administrative, ancillary, and ambulatory staff. Ability to relate and communicate positively, effectively, and professionally with others. Ability to inspire and motivate others. Assertiveness and consistency in following and enforcing policies. Ability to work calmly and respond courteously when under pressure. Ability to lead, supervise, teach, and collaborate. Professional behavior and appearance at all times. Personal qualities such as kindness, compassion, understanding, integrity, respect, sense of humor, discretion, and confidentiality.
* Essential Mental Abilities: Ability to speak, read, and write legibly in English (Spanish preferred). Critical thinking and sound judgment based on factual information and knowledge pertinent to the position. Ability to work independently with minimal supervision. Ability to meet deadlines. Ability to recall information with accuracy. Attention to detail.
* Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package Effective on Your First Day!
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
Facility Maintenance Technician
Sac Health System Job In San Bernardino, CA
Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
The Facility Maintenance Technician is responsible for general maintenance, remodeling and construction under general supervision. Organizing materials and completing assignments and under the supervision of the Facilities & Maintenance Supervisor is responsible for performing custodial, and other duties as assigned in order to ensure the health facility is maintained in a safe and healthy manner. It is the role of the Facility Maintenance Technician is to conduct daily cleaning maintenance of the facility. Performs other duties as assigned by the Facilities & Maintenance Supervisor.
Schedule: 5 days per week, 8 hours per day, Monday - Friday, 7:00 am to 3:30 pm | Location: Brier Clinic, San Bernardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
* Plumbing - Removing existing piping, replacing valves, gaskets, O-ring-s, washers. Repairing valves, installing sinks, toilets, faucets. Fitting threading and soldering galvanized and copper piping.
* Locating circuits and changing outlets. Pulling wire to circuits. Changing lighting fixtures and changing ballasts. Changing bulbs, transformers and electrical equipment.
* Framing- Building walls, installing trim and molding, sanding, cutting and nailing. HVAC- Running thermostat wiring and replacing ducting. Installing new ducting.
* Painting- Interior exterior walls, trim. Installing flooring- install laminate squares and interlocking them. Remove and replace carpet squares. Install base board wood and rubber.
* Remove and replace machinery. Remove/relocate replace and move furniture, desks, filing cabinets, chair and equipment.
* Maintain all common areas to include but not limited to bathrooms, break rooms, hallways, etc. using established practices and procedure. Refill paper towel dispensers, tissue, and toilet paper dispenser as needed. Maintain break rooms in between lunch shifts. Keep hallways clear and safe of equipment.
* Maintain a high level of carpet/floor cleanliness throughout the facility to include, but not limited to, sweeping, damp mopping, buffing and disinfecting as required.
* Responsible for complying with facility safety policies and procedures and shall take the necessary measures to ensure a safe environment for oneself, co-workers, patients/residents, and visitors; ensure that wet floor signs are properly set up and removed for wet floor tasks.
* Repair and accomplish minor remodeling construction projects as directed. Inspect buildings for safety, fire, and sanitary hazards. Safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.
* Safely operate all vehicles and other job-related equipment; ensure that equipment is in good working condition, clean and properly stored when not in use; take any equipment in need of repair to the Maintenance Department.
* Ensures sound safety practices throughout SACH by assisting with training, communicating safety policies, monitoring equipment, and enforcing use of protective equipment.
* Our SACH team members must have the ability to consistently work with rotating doctors, residents and interns and have the ability to collaborate, teach, support, and function in a teaching organization. It is the expectation of SACH that all staff members exhibit critical thinking and problem-solving skills which means going above and beyond your job description to find a solution.
* Demonstrate the ability to be culturally sensitive and respect diversity, work effectively and with individuals of different cultures and socioeconomic status; passion for service.
* Ability to travel to other clinics as necessary; must have a reliable vehicle, valid driver's license, and auto insurance.
* Must adhere to all SACH Policies and Procedures.
* Other duties as assigned.
QUALIFICATIONS:
* Education: High School diploma or equivalent required. Technical or vocational education in related field preferred. Relevant experience accepted in lieu of education.
* Licensure/Certification: Valid California driver's license, and auto insurance.
* Experience: Minimum of 1-3 years of hands on maintenance/construction required with experience in the following areas plumbing, electrical, AC and all areas of preventative maintenance.
* Essential Technical/Motor Skills: Able to use hand tools and operate related small equipment.
* Interpersonal Skills: Strong personal relation skills and fluency in English required. Ability to demonstrate a friendly, cooperative and caring. Ability to maintain in a calm and professional manner and attitude in hectic situations.
* Essential Mental Abilities: Ability to meet deadlines and other pressures. Ability to work independently, handle multiple tasks. Ability to interpret laws, rules, and regulations pertaining to construction, remodeling, procurement, health, and safety.
* Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package Effective on Your First Day!
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
Research Analyst, Projects
Daly City, CA Job
The Research Analyst, Projects conducts research, coordinates, develops, and implements various projects to improve the health and well-being of our community. The Research Analyst, Projects also assists managers, physician leads and directors on research requests and projects.
The ideal candidate will demonstrate strong written, analytical, and problem-solving skills and an ability to distill complex information into clear and succinct summaries. Research skills should be at a level to independently create a research plan and develop recommendations based on findings. Examples of tasks include proactive market research for new lines of business and conducting a review of Centers for Medicare and Medicaid Services regulations.
ESSENTIAL JOB FUNCTIONS:
* Performs healthcare related research by gathering data from a variety of sources, including internal and external data/research. Examples include government websites (e.g., Census), legal websites, federal regulations, healthcare organizations, etc.
* Able to synthesize and summarize complex information in a clear way to create status updates, PowerPoint presentations, and reports.
* Supports the development of project plans and implementation timelines to meet goals and deadlines.
* Able to efficiently and effectively coordinate multiple projects at the same time.
* Organizes and facilitates meetings and creates presentations to provide status updates.
* Able to independently problem solve project issues.
* Able to assess and report on project progress.
* Able to use discretion and maintain confidentiality.
* Documents research methodology and learns new research tools as needed.
* Performs other job duties as required by manager/supervisor.
QUALIFICATIONS:
* Bachelor's degree in Business Management, Public Health, or other relevant degree required.
* Master's degree preferred.
* 2+ years in a Research Analyst or Project Coordinator role preferred.
* Previous experience in a healthcare setting is a plus.
* Previous experience with market research is a plus.
* Familiarity with FQHC, Medi-Cal, Medicare, Program for All Inclusive Care for the Elderly (PACE) is a plus.
* Excellent written, verbal, and presentation skills.
* Strong knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).
* Excellent interpersonal and customer service skills, able to build relationships and work with all levels of staff, including C-Suite.
* Detailoriented and thorough even while working on tight deadlines.
* Ability to multi-task, organize and prioritize work.
* Flexibility to shift focus and handle urgent tasks.
* Team Oriented.
LANGUAGE:
* Ability to read and write English fluently is required.
STATUS:
* This is a FLSA non-exempt position.
* This is not an OSHA high-risk position.
NEMS is proud to be an Equal Opportunity Employer welcoming diversity in our workforce. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
NEMS BENEFITS: Competitive benefits, including free medical, dental and vision insurance for employee, spouse and/or children; and company contribution to 401(k).
Clinical Psychologist
Sac Job In California
Job Title: Clinical Psychologist Setting: Correctional Healthcare Schedule: 7:00AM - 5:00PM x 4, 07:00:00-17:00:00, 10.00-4 Term: 6-month assignment with the potential for extension Pay Rate: $150.00 - $155.00/hr
Astrya Global, a San Diego based medical staffing agency, is hiring Clinical Psychologists for a California state correctional facility in Represa, California. These positions are 6-month locum tenens contracts with the ability to extend.
Benefits for a Clinical Psychologist:
Weekly pay: $150.00 - $155.00/hr
Comprehensive Professional Malpractice Insurance
24/7 Recruitment Support
Full-service Credentialing and Corporate Travel Team
Referral Bonus up to $5,000
Astrya Global Medical Staffing offers 10+ years of staffing experience, 100% domestic support, and is certified by both the Joint Commission and National Association of Locum Tenens Organizations. At Astrya, we are dedicated to helping healthcare professionals find the perfect job.
CNA - 15434350
Sac Job In California
Duties and Responsibilities:
Providing great patient care.
Answering patient calls and determining how best to help them.
Providing physical support for patients or residents with daily activities and personal hygiene, including bathing, dressing, getting out of bed, - using the toilet, walking, standing or exercising.
Turning and repositioning bedridden patients.
Ensuring patients or residents receive appropriate diet by reviewing their dietary restrictions, food allergies, and preferences.
Obtaining a wide range of information from physicians, caregivers and nurses about patient condition, treatment plans, and suggested activities.
Measuring and recording food and liquid intake and urinary and fecal output and reporting changes to medical or nursing staff.
Recording vital signs, including blood pressure, pulse, temperature, and respiration rate as requested by staff.
Examining patients to detect issues requiring medical care, including open wounds, bruises or blood in urine.
Reminding patients to take medications and nutritional supplements.
Noting observations of patient behavior, including complaints, or physical symptoms to nurses.
Stay up to date on CNA training and facility policy and procedure.
Follow state and federal mandated standards and procedures.
Manager, Facilities & Operations Planning
Sac Health System Job In San Bernardino, CA
Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
The Manager, Facilities & Operations Planning is responsible for the building management of multiple assigned SAC Health locations throughout San Bernardino and Riverside County. Track and report onsite progress, work closely with staff to resolve issues impacting site performance, and work with Director, Operations to track building expenses and assist in forecasting for operating budget. Provide strategic leadership and overall direction in facilities maintenance. Design, develop, implement, and monitor compliance with approved company-wide policies to best advance the goals of the organization. Administer procurement and fiscal management activities associated with building and grounds maintenance activities. Manage business activities by maintaining collaborative partnerships with key departments and develop community partnerships. Coordinate the response to after-hours operations, facilities, and maintenance issues.
Schedule: 8 hours per day, 5 days per week, Monday - Friday 8:00 am - 5:00 pm | Location: Brier Clinic, San Bernardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
* Procure and maintain all 3rd party vendor relationships, including janitorial, landscape services, maintenance, waste management, etc.
* Oversee with space planning of administrative and clinical offices, including working with leadership teams to understand growth needs.
* Work closely with the on-site departments in the management of all in-house and third-party events, including the scheduling, set-up and building support requirements for these events.
* Assist DOO with managing special projects for facilities and building operations inclusive of implementation of new technologies.
* Assist with audits, reporting, and process improvement for Quality Assurance measures, HRSA, FQHC, and PCMH reporting.
* Generate RFPs to bid out 3rd party vendor services.
* Assist in ensuring compliance with local, state, and federal regulations; and maintain up-to-date building documentation and certifications and permits.
* Manages contracts for building repairs and services, negotiates contracts for same, and ensures best pricing for replacement parts and supplies.
* Review building and maintenance work orders and assign tasks as appropriate.
* Develop and perform complete facility inspections, develop actions, and complete all follow up required.
* Manage, coordinate, and oversee all activities to ensure effective installation, repair, and maintenance of equipment and services in compliance with established codes, standards, and procedures.
* Maintain building records inspections, as-built drawings, and preventative reports.
* Manage vendor COIs to keep insurance up to date.
* Work hand and hand with Manager, Facility Maintenance in the coordination and development of long term and high visibility projects.
* Assist with managing annual building operations and facilities budget.
* Assist in organization disaster recovery and business continuity planning as it relates to SAC Health's operations.
* Must be available during off-hours to respond to building emergencies.
* In partnership with the Director, Environment of Care & Safety, monitor the safety and accessibility of the facilities. Responsible for reporting any building code (e.g., ADA, Fire Life Safety, OSHA) compliance issues, accessibility improvement projects, and or other code-related issues.
* Participate in various meetings; Manager/Supervisor meetings, committee's task forces, and/or other related groups to communicate information regarding services, programs, areas of opportunity, and/or other pertinent information as appropriate.
* Develop a cooperative and respectful relation with Clinic Manager to ensure patient safety, patient satisfaction, and a cohesive work environment which aligns with SACH's Mission.
* Travel to other SACH clinics and offices as necessary; must have a reliable vehicle, valid driver's license, and auto insurance.
* Other duties as assigned by department leadership.
QUALIFICATIONS:
* Education: High School diploma or equivalent required. Bachelor's degree in business administration, Healthcare Administration, or Public Health preferred.
* Licensure/Certification: Valid California driver's license, and auto insurance.
* Experience: Minimum of five (5) years in facilities or building operations management experience required. Experience in a healthcare setting preferred.
* Essential Technical/Motor Skills: Knowledge of computers, systems, and software, including word processing, spreadsheet, database, clinic information systems, electronic medical records, billing systems, and other application packages. Strong Excel skills and experience required.
* Interpersonal Skills: Must have strong interpersonal skills, collaborative, and experience working with culturally diverse populations. Ability to exercise sound judgment, tact, and maintain confidentiality. Ability to work simultaneously on multiple projects in a complex, high profile, highly demanding and fast paced environment Excellent verbal, analytical, organizational, writing, and presentation skills.
* Essential Mental Abilities: Must have strong analytical problem-solving skills, strong organizational, planning, and delegating skills required.
* Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package Effective on Your First Day!
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
Supervisor, Patient Registration
Sac Health System Job In Murrieta, CA
Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
Under the direction of the Manager, Patient Registration, oversees the activities of the Patient Services Representatives to ensure prompt patient services; Provides general supervision and direction for Patient Registration staff in Outpatient Registration. Observes and oversees patient flow, patient check in, patient records availability, and insurance verification, financial qualifications for discount programs, and resolve patient issues that may arise. Assists with the day to day operation of the Front Business Office. Responsible to plan, organize and execute trainings for new and established employees. Keeps up to date with policies and procedures.
Schedule: 5 days per week, 8 hours per day, 8:00 am - 5:00 pm, Monday - Friday | Location: Murrieta Clinic, Murrieta, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
* Supervise the daily operations of the Patient Service Representative (PSR) Team members to include, but not limited to; tracking, editing, and monitoring time and attendance, counseling, and discipline measures.
* Provide training for new and existing team members within the PSR Departments on a variety of topics including, but not limited to workflow processes, system information, and system navigation.
* Effectively mentor and lead team members toward the achievement of department goals.
* Greet all staff and patients according to the expectations and standards of SAC Health by phone, in person, and or electronic communication.
* Communicate a positive attitude through pleasant language, tone, and expression while following department guidelines and call standards.
* Assist with candidate interviews and new hire onboarding processes.
* Engage team members to identify learning and growth opportunities, while increasing knowledge, competence, and performance.
* Receive, handle, and document escalations. Manage challenging or sensitive customer scenarios effectively, and proceed with escalation when necessary.
* Determine appropriate program or payer sources for each patient based on complex criteria including medical services needed, age, income, etc.
* Support and interview patients requesting the sliding fee scales. Determine the amount of discount by obtaining family size, and income data and utilizing federal poverty
guidelines in conjunction with SAC Health's sliding fee schedule.
* Schedule, cancel, and edit appointments for assigned departments. Verify insurance eligibility on a variety of payer sources when scheduling appointments.
* Monitor team member's schedule adherence and their work product for quality assurance.
* Organize safety plan with Patient Access staff and coordinate with facility leadership.
* Maintain knowledge of what a Federally Qualified Health Center (FQHC) entails and the expectations we hold as a clinic to gather Uniform Data System (UDS) information, as well as Federal Poverty Level (FPL) guidelines.
* Travel to other SACH clinics as necessary; must have a reliable vehicle, valid driver's license, and auto insurance.
* Other duties as listed in the official job description.
QUALIFICATIONS:
* Education: High school diploma or equivalent required. Associate degree in Business Administration or Health Administration preferred.
* Licensure/Certification: As a requirement of this position, you must receive EPIC certification for the module you have been hired into; valid California driver's license, and auto insurance is required. . Patient Service Associate Certifications in any of the following is preferred: Certified Patient Service Associate (CPSA), Certified Medical Office Assistant (CMAA), Certified Healthcare Access Associate (CHAA), Certified Professional in Healthcare Quality (CPHQ), Certified Medical Administrative Assistant (CMAA) or National Healthcareer Association Clinical Medical Assistant Certification Exam
(NHA-CCMA)
* Experience: Two (2) or more years experience working in a lead role in healthcare patient access, front office, or call center. Must possess the ability to set priorities and procedures for accomplishing work assignments. Community clinic experience preferred.
* Essential Technical/Motor Skills: Advanced telephone skills and computer competency. The ability to calculate figures and amounts such as discounts and percentages is required. Exceptional grammar skills. Intermediate experience with Microsoft Office Word, Excel, and PowerPoint. Demonstrate a strong, flexible work ethic and high attendance standards.
* Interpersonal Skills: Must possess the ability to set priorities and procedures for accomplishing work assignments. Able to accept constructive criticism and offer feedback. Demonstrate a commitment to service excellence including, but not limited to professionalism, customer focus, compassion, strong listening skills, and a warm demeanor.
* Essential Mental Abilities: Work independently with little supervision to set priorities and be accurate. Must be able to read, analyze, and interpret procedures from various payer sources. Ability to define problems collect data, establish facts and draw valid conclusions. Ability to problem solve, critical think and Provide assistance in managing escalated issues as needed
* Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package Effective on Your First Day!
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
Behavioral Health Specialist, LCSW
Sac Health System Job In San Bernardino, CA
Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
The Behavioral Health Specialist will work under the direction of the Department Director and Clinical Manager to deliver high quality psychotherapeutic services to children, adults, and families within a community clinic setting. This role involves assessing, diagnosing, and treating individuals with behavioral health concerns, including mental illness and substance abuse disorders. The Behavioral Health Specialist collaborates with other healthcare professionals to develop and implement individualized treatment plans tailored to each age group and family dynamic. Behavioral Health Specialists conduct therapy sessions, provide crisis intervention, and offer support and education to patients and their families, ensuring a holistic approach to care that integrates behavioral health with overall wellness.
Schedule: 4 days per week, 10 hours per day, Tuesday - Friday, 7:00 am - 5:30 pm | Location: San Bernardino Clinic, San Bernardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
* Conducts thorough assessments of behavioral health needs for children, adults, and families.
* Diagnoses mental health conditions and substance abuse disorders based on clinical evaluations.
* Develops and implements individualized treatment plans in collaboration with patients, families, and multidisciplinary teams. Set measurable goals and objectives for treatment progress.
* Provides evidence-based individual and group therapy sessions tailored to diverse age groups.
* Develops and maintains specialty-based clinics focusing on area of expertise for brief therapeutic services.
* Utilizes a variety of therapeutic techniques and approaches to address behavioral health issues.
* Offers timely crisis intervention and stabilization for patients in acute distress.
* Develops safety plans and coordinates emergency responses when needed.
* Works closely with medical professionals, social workers, and other healthcare providers to ensure integrated care.
* Participates in case conferences, group consultation, and treatment team meetings to review patient progress and adjust treatment plans.
* Participates in utilization review activities as assigned.
* Educates patients and their families about mental health conditions, treatment options, and coping strategies.
* Provides resources and referrals for additional support services as needed.
* Maintains accurate and up-to-date patient records, including assessment results, treatment plans, and progress notes.
* Monitors and evaluates the effectiveness of therapeutic interventions and treatment plans.
* Other duties as outlined in the official job description.
QUALIFICATIONS:
* Education: Master's degree in psychology, Social Work from an accredited institution
* Licensure/Certification: Valid and current license as a Licensed Clinical Social Worker (LCSW) issued by the State of California Board of Behavioral Sciences. Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Valid California driver's license, and auto insurance.
* Experience: Minimum of 2-3 years of relevant experience providing behavioral health services in a clinical or community setting. Demonstrated experience working with children, adults, and families, including experience in individual and group therapy. Previous positions should include responsibilities related to assessment, diagnosis, and treatment planning. Experience in crisis intervention and management is highly desirable. Relevant experience from previous positions which demonstrate a strong foundation in behavioral health services and includes specialized training or certification will be considered. Preferred experience: Certification in specialized therapeutic techniques (e.g., CBT, DBT, play therapy, CADC, EMDR) and experience with electronic health records (EHR) and documentation systems.
* Essential Technical/Motor Skills: The ability to use a computer on a routine basis and complete required documentation. Use of word processor, spread sheets and internet. Ability to transition to Electronic Health Records.
* Interpersonal Skills: Strong clinical assessment and diagnostic skills. Proficiency in individual and group therapy techniques. Ability to develop and implement effective treatment plans. Excellent crisis intervention and management abilities. Strong communication and interpersonal skills, with the ability to collaborate effectively with patients, families, and multidisciplinary teams. Fluency in English and Spanish preferred. Ability to maintain a professional attitude in difficult situations and communicate effectively. Understands needs of clinic and works well in a team environment.
* Essential Mental Abilities: In-depth knowledge of mental health conditions, treatment modalities, and evidence-based practices. Understanding of child and family dynamics, as well as developmental and cultural considerations. Familiarity with community resources and support services. Must have critical thinking for comprehensive treatment planning, empathy for building therapeutic rapport, cultural competence for engaging diverse populations, emotional intelligence for effective communication, adaptability for navigating complex environments, and strong communication skills for collaboration with interdisciplinary teams.
* Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package Effective on Your First Day!
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
Orthopedic Technician
Sac Health System Job In San Bernardino, CA
Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
The Orthopedic Technician (Ortho Tech) applies and adjusts plaster casts, assembles, and attaches orthopedic traction equipment and devices as directed by a physician. Sets up bed traction units or rigs special devices as required and inspects and adjusts bandages and equipment. Familiar with standard concepts, practices, and procedures within a particular field. Relies on limited experience and judgment to plan and accomplish goals. Performs a variety of tasks.
Schedule: 5 days per week, 8 hour days, Monday - Friday, 8:00 am - 5:00 pm | Location: Brier Clinic, San Bernardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
* Assists with orthopedic procedures, prepares, and positions patients for casting and alerts the physician of patient discomfort.
* Sets up for procedures and examinations.
* Assists Radiology Technologist in positioning patient for extraordinary views.
* May assist with scheduling surgeries and diagnostic testing including EMG, MRI, CT scans, bone scans, lab test. Follows up on one-day surgery patients. Conducts notification of tests results to patients per physician request.
* In this role, and under direct supervision of the physician the Ortho Tech may be responsible for assisting with positioning, prepping, and draping of the patient, application, and removal of all types of casts, splints, immobilization devices and traction, Casting, cast care, and cast saw care, short leg walking techniques, short and long arm positioning, splinting, and splint care, braces and brace care, slings, and boots.
* Removes sutures/staples, applies surgical dressing, assists with transferring the patient from operating room table, assist with the reduction of fractures and dislocations as directed by physician.
* Instructs patient in cast ware, wound care, and appropriate placement and removal of splints. Obtains x-ray film and lab reports for physician review.
* Maintains an inventory of supplies, stock and cleans room daily and between patients. Orders supplies and evaluates new products and devices for possible future use.
* Must be able to consistently work with rotating doctors, residents and interns and can collaborate, teach, support, and function in a teaching organization.
* Demonstrate the ability to be culturally sensitive and respect diversity, work effectively and with individuals of different cultures and socioeconomic status, Passion for service.
* SAC Health expects all staff members to exhibit critical thinking and problem-solving skills, which means going beyond your job description to find a solution.
* Adhere to all SAC Health Policies and Procedures.
* Other duties as assigned.
QUALIFICATIONS:
* Education: High School Diploma or equivalent, and diploma/certificate from an accredited Orthopedic Technologist training program required.
* Licensure/Certification: Current National Board for Certification of Orthopedic Technologists (OTC, OT-SC) required.
* Experience: Minimum three (3) to five (5) years of experience in an outpatient Orthopedic Clinic. As a requirement of this position, you must receive EPIC certification for the module you have been hired into.
* Essential Technical/Motor Skills: Must be proficiently skilled in the application and use of Windows, the Internet and other programs as determined by site or department. Ability to communicate effectively both verbally and in writing; to work compatibly with physicians, other department members, and clinic employees in other departments.
* Interpersonal Skills: Work with spirit of enthusiasm, teamwork, cooperation, and a sense of urgency, and maintain a high degree of confidentiality over all matters during business operations including patient and employee information. Ability to successfully uphold the established customer service standards and SACHS Mission.
* Essential Mental Abilities: Multi-task in an efficient, thorough, and prioritized manner; to work quickly, accurately, and independently; and, to anticipate needs and solve problems.
* Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package Effective on Your First Day!
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect
Medical Assistant (MA)
Sac Health System Job In San Bernardino, CA
Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients.
Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20
What We Are Looking For
Utilizes Medical Assistant training to provide comprehensive healthcare services and support. Works one-on-one with patients, delivering routine medical care and ensuring their comfort throughout their visit. Provides professionally competent patient care that is tactful, courteous, and sensitive to patient needs and feelings, aligning with SAC Health's mission, vision and values. Efficiently and effectively performs the daily tasks of the clinic. Performs other duties as needed.
Schedule: 5 days per week, 8 hours per day, Monday - Friday | Location: SBC Clinic, San Bernardino, CA
ESSENTIAL FUNCTIONS AND DELIVERABLES
* Provides clinical support; escort patients to an exam room; obtain vital signs, such as blood pressure, temperature, and pulse, etc. Collects patient medical history.
* Upon the authorization and under the supervision of a licensed staff performs basic patient testing such throat cultures, EKGs, TB skin testing, immunizations, hearing tests, basic visual acuity, urine tests, phlebotomy, etc. within the capacity of MA certification and training.
* Obtain authorizations as necessary for processing patients' required services.
* Explains and ensures completion of patient required forms and questionnaires.
* Manages paperwork, medical records, and correspondence according to defined company procedures.
* Scrubs chart to identify patient's needs for health maintenance, medications refills, immunizations, etc.
* Performs orders placed by the provider, within scope of practice.
* Assists the provider with procedures. Setting out instruments and supplies in anticipation of provider needs and may assist with performing exams as necessary.
* Maintains clean, organized, and fully stocked lab and exam rooms; cleans both areas daily according to policy and guidelines.
* Processes labs daily ensuring appropriate collection, handling, labeling, and processing of specimens.
* Processes and follows up on imaging and lab results as assigned.
* Instructs patients regarding tests, procedures, as requested by the provider(s).
* As designated, maintains all logbooks, keeping them up to date, e.g., refrigerator and freezer temperature logs, oxygen log, etc
* Keeps updated on all SAC Health programs, e.g., VFC, CHDP, EWC, FPACT etc. Works in collaboration with provider and patient access team to determine patient eligibility and initiate application process.
* Assist in storage and handling of all vaccines (Private stock and/or VFC) and medications.
* Assists other MAs with tasks as needed.
* Ability to problem solve difficult situations that arise in the work area.
* Ability to collaborate, support and function in a teaching organization that builds, coaches, and embraces interns, Nurse Practitioner and residency programs. Must demonstrate a passion for the team and can consistently work with rotating doctors, residents, NP students and interns, while continuously building a trusting, safe, patient centered workplace.
* Demonstrate the ability to be culturally sensitive and respect diversity, work effectively and with individuals of different cultures and socioeconomic status, passion for service.
* Other duties as outlined by the official job description.
QUALIFICATIONS:
* Education: High School diploma or equivalent required. Diploma from an accredited Medical Assistant Program required. Certified Medical Assistant (CMA) preferred.
* Licensure/Certification: Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position you must receive EPIC certification for the module you have been hired into.
* Experience: Minimum of one (1) year medical office experience preferred. Bilingual English/Spanish preferred. Experience with VFC program a plus.
* Essential Technical/Motor Skills: Ability to use measuring devices and appropriate medical equipment used for patient care and testing. Legible writing and charting skills.
* Interpersonal Skills: Strong interpersonal relations skills. Fluency in English and Spanish preferred with the ability to translate medical information. Ability to maintain a professional attitude in difficult situations and communicate effectively. Understands needs of clinic and works well in a team environment.
* Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas.
EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Full Benefits Package Effective on Your First Day!
Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more!
Learn More About the Work We Do:
SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish.
SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect