SAC Health jobs in San Bernardino, CA - 42 jobs

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Provider Utilization Team supports medical operations of SAC Health to improve service to providers and to patients seeking care at our organization. The EPIC Template Specialist, working under the functional guidance of the Provider Utilization Manager, carries out daily schedule, template, and master schedule requests. Using industry-standard best practices and successfully leveraging business tools, the Template Specialist will engage with relevant staff to accelerate access and productivity-related enhancements and to improve the overall provider and patient experience. Must understand nuances between resident schedule and attending direct patient care schedule templates. Performs other duties as needed. Schedule: 4 days per week, 10 hours per day Monday- Thursday 6:30am-5:00pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES * Participates in the development and implementation of the design of daily schedules and provider templates that enhance patient access and scheduling workflows. * Fulfills schedule change requests quickly and accurately, consistently seeking opportunities to utilize best practice strategies and techniques. Responsible for communicating schedule changes to providers and appropriate staff. * Relays schedule changes to Patient Access Utilization Team and Appointment Center to ensure prompt communication to patients. * Identifies and completes necessary modifications to master and daily provider templates to meet clinic requests. Consistently meets or exceeds service level standards when resolving requests. * Provides continued maintenance to provider templates in accordance with department and productivity guidelines. * Effectively communicates as an ambassador for the SAC Provider Utilization Team when meeting with colleagues at all levels of the organization, including leadership, clinic staff, medical directors, providers, and template team members. * Completes all required training as needed to maintain the appropriate template specialist access in Epic and to meet requirements of the work as dictated by department leadership. * Understands and applies knowledge of clinic operations, scheduling, and the specifics of EPIC functionality. * Works in conjunction with LLU & SAC Finance Depts to verify provider monthly shifts for accuracy. * Inputs half day data monthly to support business decision-making processes. * Independently carries out project work and meets all project deadlines. * Remains flexible and adaptable within a fast-paced environment and with rapidly changing requirements, working well in ambiguity; able to quickly learn new processes and procedures. * Other duties as outlined in the official job description. QUALIFICATIONS: * Education: High school diploma or equivalent required. Associate degree preferred. * Licensure/Certification: As a requirement of this position, you must receive EPIC certification for the module you have been hired into. * Experience: Minimum two (2) years related healthcare experience, including experience with electronic medical records required. Experience managing provider schedules preferred. Experience in a large medical academic or teaching health center preferred. * Essential Technical/Motor Skills: EMS systems, Epic and computer software including MS Excel, MS PowerPoint, MS Outlook, MS Word required; input data, typing 40 WPM, copying, and effective use of the telephone. * Interpersonal Skills: Ability to work independently as well as collaboratively with team members, building strong working relationships. Ability to work with people cooperatively and effectively from all organizational levels and build consensus through negotiation and diplomacy. Work well with a team to accomplish specific goals, through required excellent communication skills and high-quality customer service. Excellent written and verbal communication and presentation skills. Able to communicate technical information in layman terms. * Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Patient Service Representative (PSR), Behavioral Health perform as the frontline gatekeepers - as they gather critical patient information at the start of the patient visit and set the stage for the remainder of the encounter. Works under the supervision of the area supervisor to manage patient check-in and check-out duties, greets patients, answers phones, verification of patient demographic information, determine the correct insurance attach to visit, collects appropriate documentations, collects copays, post all patients charges and cashiering processes within policy, appointment scheduling and assigned clerical responsibilities. The job requires exceptional communication, customer service, organizational, interpersonal skills and ability to work with minimal supervision. All activities must be conducted in a confidential, professional, and personable manner. Performs other duties as needed. Schedule: 4 days per week, 10 hours per day, Monday - Thursday, 7am - 5:30 pm | Location: SBC Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES * Supports and implements the organizations vision, mission and values. Maintains a high-level of customer service with patients and their family members, staff, and providers. * Cultivates and encourages a culture centered on compassionate service, customer service and strong accountability. * Establishes priorities and strategies for completing daily tasks, ensuring all responsibilities are promptly fulfilled in timely manner. * Performs all job functions in a professional, courteous, and timely manner. This includes all electronic communication platforms. * Performs timely and accurate patient registration and patient flow tracking in accordance to our health center procedures. Determines and verifies patient program/insurance eligibility requirements. Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on electronic health record. * Collects payments and co-pays from patients; obtains authorizations for credit card transactions. Applies payments and adjustments to patient accounts in the computer system accurately and reconciles daily reports. Adheres to payment collection policies and procedures. * Ensures patient completes required forms, obtains necessary signatures, and accurately enters patient information for registration. * Provide information for all inquiries both in person and by telephone regarding clinic fees and payment programs for uninsured patients. Determine appropriate program or payer source for each patient checking in based on complex criteria including medical services needed, family size and income. Interview patients for sliding fee scales. Providing applications and screening patients as needed. Determine amount of discount and utilizing federal poverty guidelines. * Demonstrates the ability to identify the patients account via date of birth or name search; creates accounts for new patient appointments; and verifies and updates demographic information. Knows and follows eligibility requirements and verification processes for coverage programs. Enters confidential personal health information and financial information into EMR accurately. Complies with federal and local laws in ensuring patient privacy. Schedules, confirms and cancels appointments; coordinates walk-in patients; follows up with clinic leadership to enhance use of appointments. Utilizes the appointment template to meet or exceed productivity standards. * Schedule appointment requests, reschedule cancellations for assigned and nonassigned departments. * Collect payments, count all cash and credit card payments collected at the end of each business day. Understand how to balance and add all collected totals before closing cash drawer. Understand how to print closing report, correctly fill out cash envelope and turn into supervisor by end of each business day. * Handles sensitive or confidential information with discretion and sound judgment, knowing when to make decisions independently and when to seek input from others. Understand HIPAA expectations, computer privacy and personal health information documents and follow SACH policies. * Understand what a FQHC is and the expectation we have as a clinic to obtain Uniform Data System (UDS) information as well as federally poverty level (FPL). * Must be willing and able to work at all locations as needed to meet patient care needs. Have flexible work hours according to clinic needs. * Complies with organizational policies and procedures. * Conducts outreach activities to assist in increasing access services for Behavioral Health and MAT services needed for our patient population. * Other related duties and responsibilities as assigned. QUALIFICATIONS: * Education: High school diploma or equivalent required. * Licensure/Certification: As a requirement of this position, you must receive EPIC certification for the module you have been hired into. * Experience: Six months of customer service, general office, healthcare related, or vocational training experience required. Medical terminology preferred. Working knowledge of insurance verification/eligibility insurance programs (ex: Medi-cal, MediCare and sliding fee programs) preferred. Experience with electronic health records, familiarity with EPIC preferred. * Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Telephone skills and computer competency required. * Interpersonal Skills: Bilingual-English/Spanish preferred. Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills. Must demonstrate the ability to supervise professional and para-profession staff while handling multiple tasks. * Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: What We Are Looking For File and retrieves medical records; receives, sorts, E-files and files medical paperwork, answers phones, makes patient appointments, sends and receives medical records to and from departments, check medical records in/out, processes release of information, faxes and provides services to patients. Performs other duties as assigned. Schedule: 4 days per week, 10 hours per day, Tuesday-Friday 7am-530p | Location: Brier Clinic, San Berardino CA ESSENTIAL FUNCTIONS AND DELIVERABLES * Pulls patient records upon receipt of phone request. * Retrieves and files medical records using the medical record number. * Electronically files scanned images into the Electronic Health Record. * Identify correct medical record numbers for loose papers and files papers in paper and electronic charts appropriately. * Reorganize patient chart for scanning into the electronic health record; Prepares documents for scanning to ensure the integrity of documents in the electronic medical record. * Logs the patient charts out to the requestor. * Organizes charts into groups in preparation for delivery and pick up. * Retrieves charts from off-site storage; Searches for missing charts and keeps supervisor informed of status. * Attends educational classes for further enhancement. * Answers the telephone, follows up on caller's request and STAT requests. * Attends to walk-in requestors based on daily schedule; Prints appointment listing and pulls charts for the next day schedule. * Handles pharmacy request, by tasking and noting in the electronic medical record system. * Process all incoming faxes and mail and routes documents appropriately to the providers and nurse manager. * Verifies legitimacy of all incoming authorizations for release of protected health information; Secures valid authorizations for release of information; accurately identifies information to be released. * Evaluates STAT requests and responds appropriately per policy. When necessary, fax cautiously according to policy. * Processes return and certified mail and check for continuity of care. * Process subpoenas. Verifies validity of subpoena including correct address, notice to consumer processed, and sufficient time allowed to respond. Reviews the patient record for subpoenaed information and any sensitive material prior to release, oversees copying of prepared medical records for subpoena and maintains a log of all subpoenas served. * Must be able to adhere to the Attendance policy and procedure. * Ability to collaborate, teach, support and function in a teaching organization that builds, coaches and embraces interns and residency programs. Must demonstrate a passion for the team and have the ability to consistently work with rotating doctors, residents and interns, while continuously building a trusting, safe, patient centered workplace. * Demonstrate the ability to be culturally sensitive and respect diversity, work effectively and with individuals of different cultures and socioeconomic status; Passion for service. * Must be able to work in a possible high stress environment, yet also where your work has a great community impact. * Other duties as assigned. * This document is not all-inclusive as to the Essential and Marginal functions of the job and is subject to change. QUALIFICATIONS: * Education: High School diploma or equivalent required. * Licensure/Certification: As a requirement of this position you must receive EPIC certification for the module you have been hired into. * Experience: Minimum of 1 year of Medical Records experience preferred; release of information and electronic health record experience preferred. * Essential Technical/Motor Skills: Inputting data, speaking clearly, handling/gripping charts and pagers; digital dexterity. Familiar with use of telephone, fax machine and proficient of computer and 10-key. Experience with document imaging and indexing. Must have pleasant and courteous telephone voice manners. Must be knowledgeable in many types of office equipment. * Interpersonal Skills: Strong public relations and communication skills in dealing with patients and their families. Communicate well with medical staff, outside agencies, public and co-workers. Ability to maintain a professional attitude in difficult situations and communicate effectively. Understand needs of clinic and is a team player. * Essential Mental Abilities: Critical thinking skills and attention to detail. Must be able to be flexible to variety of tasks and be well organized. Must be able to handle multiple telephone line ringing simultaneously. * Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Compliance & Risk Analyst, RN contributes to quality, accreditation, regulatory and licensing, patient safety and risk management activities for the health system. Provides clinical, educational, consulting, and coordinating support to assigned areas. Uses nurse's licensure as a substantial amount of scientific knowledge or technical skill for indirect patient care services that ensure the safety, and protection of patients. Schedule: Monday-Thursday, 7am-5:30pm, 10 Hrs. | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES * Acts as a consultant and contributor to establishment of processes for quality, accreditation, regulatory, licensing, risk, patient safety, and infection prevention activities and programs. * Oversees maintenance of the policy/procedure manual; creates, reviews, and revises policies, guidelines, forms. * Organizes and coordinates project planning, group processes facilitation, training, and appropriate application of information technology. * Participates in root cause analysis of significant events and collaborates on corrective action to prevent recurrences. * Utilizes experience and evaluation skills to foresee potential problems and formulate alternative solutions to assure continuous clinical patient care improvement, optimal productivity and support in areas decreasing cost and anticipates future direction. * Abstraction of patient health information from existing medical record to patient's electronic medical record as needed; provides clinical review for the member grivance and complaint review process. * Supports employee wellness initiatives; acts as a clinical resource for the employee wellness. May be asked to review employee's required Health Assessments (ex, TB). * Support Management of SAC Health employees aerosol transmissible disease (ATD) protocol. * May contribute to support infection prevention and control activities. * Travel to other SACH clinics as necessary for audits; must have a reliable vehicle, valid driver's license, and auto insurance. * Other duties as assigned by the Executive Director of Compliance & Risk Management. QUALIFICATIONS: * Education: Bachelors Degree of Science (BSN) required. * Licensure/Certification: Active and unrestricted California Registered Nurse License. Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Valid California driver's license, and auto insurance. * Experience: 5 years in outpatient setting in a leadership capacity, 5+ years regulatory accreditation experience, 3+ years in risk management experience or cerificate in lieu of experience required. 5+ Policy and Procedure writing experience preferred. * Essential Technical/Motor Skills: Ability to utilize planning software, spreadsheets and word processing software, input data, typing, and effective use of telephone. * Interpersonal Skills: Strong analytical communication, interpersonal, rapport-building, presentation, and documentation skills. Strong teamwork skills. * Essential Mental Abilities: Strong planning, problem solving, documentation, and organizational skills. Able to manage time effectively and plan and implement objectives. * Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Community Health Worker, ECM supports patients and their families with educational resources about their diseases and helps to navigate the many paths of a healthcare diagnostic and treatment process. Provides age and culturally appropriate information and resources during the diagnostic evaluation. Identifies support groups appropriate for patients and families and coordinates scheduling. Removes obstacles to treatment by scheduling appointments, coordinating referrals, arranging transportation, childcare, translation, and other needed services. Tracks and documents metrics and outcomes. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30am -4:00pm | Location: SBC Clinic, San Berardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Assist patients navigate the healthcare system and connect them to community resources. Conduct intake interviews with patients, including enrolling in the Sliding Fee program, and other programs the team deems necessary. Assists the team to build organizational relationships with community based organizations and programs. Will be required to engage in community outreach, conduct patient home visits, and collaborate with various community-based entities. Develops relationships among primary care teams and assists in the coordination of communication with patients and providers. Participates in the systematic population/caseload review, and works with other members of the care team to facilitate patient health and comfort and support the patient and they learn to self-navigate. Follow-up with patients via phone calls, home visits and visits to other settings where patients can be found. Assist patients with completing applications and registration forms. Conduct eligibility determination, enrollment and follow-up with uninsured patients. Help patients set personal goals, and attend appointments. Provide referrals for services to community agencies as appropriate. Help patients connect with transportation resources and give appointment reminders in special circumstances. Transporting patients is strictly prohibited. Be knowledgeable about community resources appropriate to needs of patients/families. Be responsible for providing consistent communication to the primary care team to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress. Assist in charting patient health updates in the EHR. Assist in collecting data and reporting on the status of patients. Ability to develop spreadsheets and reports and report findings. Must demonstrate a willingness for growth and learning in the area of EMR, MI, and multidisciplinary collaboration. Required to make patient home visits or various community based entities as necessary; must have a reliable vehicle, valid driver's license, and auto insurance. Other duties as outlined in the official job description. QUALIFICATIONS: Education: High School Diploma or equivalent required. AA in Social Work, or equivalent work experience in a medical/mental health setting preferred. Licensure/Certification: Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Valid California driver's license, and auto insurance.. Experience: 3+ years of experience in a community-based setting or related experience is required. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Interpersonal Skills: Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; perform basic math functions; manage multiple assignments effectively; compose written material; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For Responsible for the sterilization, maintenance, and organization of instruments and storage of dental/medical instruments, maintenance of the ultrasonic cleaner, autoclave, and other materials in the sterilization area. Assist Lead Registered Dental Assistant and Dental Clinic Manager with tracking inventory, and with supply shortage list when needed. Must perform standard OSHA standards and office SOP's concerning the cleaning and handling of instruments and the handling of biohazardous waste. The technician will work for the entire health center (Dental Residents). Performs other duties as assigned. Schedule: 5days per week, 8hours per day Mon - Fri 8:00am- 5:00pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Clean, decontaminate, inspect and track reusable instrumentation; Utilize personal protective barrier. Clean ultrasonic tab and replace cold solution every 28 days or per SACHS/OSHA guidelines, policy and procedures. Disassemble, clean, identify and separate varied and complex dental and medical instrumentation appropriately, maintain a separation of the dirty and clean side of the sterilization area while performing duties. Break down trays as they come in from exams and treatments; disposes of single use items and disposables in accordance with SOP's. Review, assemble and package instrumentation singles, cassettes in preparation for sterilization. Sterilize items according to product requirements to include compliance with all regulatory board and safety requirements; Collect, receive and maintain log for reusable instruments for sterilization processing. Responsible for daily stocking of sterilization supplies and instruments for dental and medical department; Perform quality assurance, documentation and quality control activities on all instrumentation, equipment, and biological testing appropriately. Familiar and practice infection control protocol and OSHA guidelines; Discard sharps containers thru disposal system. Must maintain neat, clean and stocked sterilization and supply area. Store packaged sterile instruments according to department guidelines so that all staff members can retrieve and account for instruments quickly. Sorts mismatched instruments, trays and equipment. Set-up and break down rooms as assigned; Assist Dental Assistants and Registered Dental Assistants as needed; Assists Lead Registered Dental Assistant with supply inventory. Order sterilization supply through Central Supply and report equipment malfunctions. Must demonstrate the ability to work as a viable team member. Ability to communicate with all levels of staff. Must be able to adhere to the Attendance policy and procedure. Ability to collaborate, teach, support and function in a teaching organization that builds, coaches and embraces interns and residency programs. Must demonstrate a passion for the team and have the ability to consistently work with rotating doctors, residents and interns, while continuously building a trusting, safe, patient centered workplace. Demonstrate the ability to be culturally sensitive and respect diversity, work effectively and with individuals of different cultures and socioeconomic status, Passion for service. It is the expectation of SACHS that all staff members exhibit critical thinking and solution. Ability to be flexible to travel to other clinics as necessary; must have a reliable vehicle, valid driver's license, and auto insurance. Other duties as assigned by department leadership. QUALIFICATIONS: Education: High school diploma or equivalent. Graduation from an accredited Dental Assisting Course preferred. Licensure/Certification: Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program); valid CA Driver's License and auto insurance. Experience: Minimum of one (1) or more years of experience working in a dental practice or educational environment, with preferred back-office or dental assisting experience. Minimum one (1) year front or back dental office experience preferred. Essential Technical/Motor Skills: Ability to answer phones, communicate with providers, residents, students and staff. Must be able to perform the essential functions. Interpersonal Skills: Must demonstrate effective English communication skills both oral and written. Able to effectively assist other staff in the course of their daily task. Essential Mental Abilities: Work independently for the full scope of all designated job responsibilities. Knowledge of Infection Control Protocol, OSHA guidelines and other State Laws & Regulations pertaining to the practice of Dentistry. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Manager of the Community Resource Center (CRC) is responsible for overseeing the daily operations, programs, and services offered at the center. This role ensures that the CRC serves as a welcoming, accessible hub for community engagement, resource navigation, and support services. The Manager will lead a team, develop partnerships, and implement strategies to meet the needs of the local community while aligning with organizational goals. Travel will be required. Schedule: 4 days per week, 10 hours per day, Monday - Thursday, 7:00 am - 5:30 pm | Location: SBC Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Manages the Community Resource Center operations, staff, students and volunteers. Oversees scheduling, payroll activities, budgeting, and reporting for CRC activities and programs. Works with HR in the recruitment and processing of event volunteers. Assists in the interviewing process and evaluation of CRC Staff. Coordinates flow of information within the department. Maintains schedule for regular department meetings. Monitors CRC contract compliance, audits and reports. May assist in monitoring of other program contracts or grants if needed. Builds and maintains strong relationships with community organizations, local agencies, and stakeholders. Develops and implements outreach strategies to increase awareness and utilization of CRC services. Assesses community needs and designs programs that provide education, resources, and support. Represents the CRC at community events, meetings, and forums. Promotes outreach projects and programs for surrounding communities. Monitors program and event effectiveness and adjusts offerings based on feedback and data. Understands and is sensitive to the complexity of psychosocial stressors impacting the underserved populations served by SAC Health. Maintains updated resource directories and referral systems. Connects individuals and families to internal and external resources, including health, housing, employment, and social services. Conducts interviews with families to perform assessments and service plan needs and identifies basic needs that are required for the family to stabilize. Facilitates education groups as needed including, but not limited to Healthy Weight class, Postpartum Depression support group, and other health education classes as appropriate or needed. Coordinates Multi-disciplinary Team meetings as needed. Maintains CRC monthly/quarterly report identifying department activities and highlighting Social Determinants of Health. Makes reports, data and event schedules available for inclusion in monthly SAC Health Board reports. May work in the evenings and weekends and travels for community events. Other duties as listed in the official job description. QUALIFICATIONS: Education: Bachelor's Degree in Health Education, Public Health, Community Development or related field required. In lieu of degree, equivalent combination of education & experience will be considered. Licensure/Certification: Valid CA Driver's License and auto insurance. Experience: A minimum of four (4) years of experience working in FQHC or Community Health Clinic setting AND a minimum of four (4) years of Supervisory experience required. Essential Technical/Motor Skills: Fine motor skills with the ability to use a computer on a routine basis Interpersonal Skills: Must display integrity and dependability, must demonstrate a calm, courteous, and caring demeanor, especially when under stressful or difficult situations or while under pressure. Essential Mental Abilities: The ability to work under pressure, think critically, organize, prioritize and problem solve. The ability to follow direction and maintain a calm demeanor under pressure. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Welcome Desk PSR/Lobby Greeter Information Agents are the first point of contact for visitors and patients, ensuring a positive and welcoming experience by greeting, providing information, and directing guests. They set the tone for everyone who enters our doors, giving us our first opportunity to impress our guests and provide them with the "WOW" factor they've been looking forward to. Under the supervision of the area supervisor, they manage patient check-in and check-out duties, greet patients, answer phones, verify patient demographic information, determine the correct insurance for the visit, collect documentation and copays, post patient charges, handle cashiering processes, schedule appointments, and perform clerical responsibilities. The job requires exceptional communication, customer service, organizational, and interpersonal skills, as well as the ability to work with minimal supervision. All activities must be conducted in a confidential, professional, and personable manner. Performs other duties as needed. Schedule: 5 days per week, 8 hours per day Mon-Thur 7:30am-4:30pm 1 hr lunch, Friday 7:30am-4:00pm 30 min lunch| Location: SBC Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Greet and welcome patients and visitors warmly and professionally. Handles general inquiries and provide accurate information about the company and its services. Direct patients and visitors to the correct department. Have access to EMR to reference patient appointments. Manage the front desk area, ensuring it is always clean and presentable. Actively aware of surrounding, alert ready to contact security, safely support, and/or compliance when necessary. Contact Transportation services if needed. Provides assistance to patients and visitors by obtaining wheelchairs, or other services needed. Further foster the relationships between clients by partenering with leaders from various departments to build lasting community within our building. Supports and implements the organizations vision, mission and values. Maintains a high-level of customer service with patients and their family members, staff, and providers. Cultivates and encourages a culture centered on compassionate service, customer service and strong accountability. Establishes priorities and strategies for completing daily tasks, ensuring all responsibilities are promptly fulfilled in timely manner. Performs all job functions in a professional, courteous, and timely manner. This includes all electronic communication platforms. Performs timely and accurate patient registration and patient flow tracking in accordance to our health center procedures. Determines and verifies patient program/insurance eligibility requirements. Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on electronic health record. Collects payments and co-pays from patients; obtains authorizations for credit card transactions. Applies payments and adjustments to patient accounts in the computer system accurately and reconciles daily reports. Adheres to payment collection policies and procedures. Ensures patient completes required forms, obtains necessary signatures, and accurately enters patient information for registration. Provide information for all inquiries both in person and by telephone regarding clinic fees and payment programs for uninsured patients. Determine appropriate program or payer source for each patient checking in based on complex criteria including medical services needed, family size and income. Interview patients for sliding fee scales. Providing applications and screening patients as needed. Determine amount of discount and utilizing federal poverty guidelines. Demonstrates the ability to identify the patients account via date of birth or name search; creates accounts for new patient appointments; and verifies and updates demographic information. Knows and follows eligibility requirements and verification processes for coverage programs. Enters confidential personal health information and financial information into EMR accurately. Complies with federal and local laws in ensuring patient privacy. Schedules, confirms and cancels appointments; coordinates walk-in patients; follows up with clinic leadership to enhance use of appointments. Utilizes the appointment template to meet or exceed productivity standards. Schedule appointment requests, reschedule cancellations for assigned and non-assigned departments. Collect payments, count all cash and credit card payments collected at the end of each business day. Understand how to balance and add all collected totals before closing cash drawer. Understand how to print closing report, correctly fill out cash envelope and turn in to supervisor by end of each business day. Handles sensitive or confidential information with discretion and sound judgment, knowing when to make decisions independently and when to seek input from others. Understand HIPAA expectations, computer privacy and personal health information documents and follow SACH policies. Understand what a FQHC is and the expectation we have as a clinic to obtain Uniform Data System (UDS) information as well as federally poverty level (FPL). Must be willing and able to work at all locations as needed to meet patient care needs. Have flexible work hours according to clinic needs. Complies with organizational policies and procedures. Other related duties and responsibilities as assigned. QUALIFICATIONS: Education: High school diploma or equivalent required. Licensure/Certification: As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: Six months of customer service, general office, healthcare related, or vocational training experience required. Medical terminology preferred. Working knowledge of insurance verification/eligibility insurance programs (ex: Medi-cal, MediCare and sliding fee programs) preferred. Experience with electronic health records, familiarity with EPIC preferred. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Telephone skills and computer competency required. Interpersonal Skills: Bilingual-English/Spanish preferred. Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills. Must demonstrate the ability to supervise professional and para-profession staff while handling multiple tasks. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For Responsible for case management by triaging patients referred to the Behavioral Health and Addiction Recovery Clinic, conducting nurse intake visits, chart reviews, Suboxone inductions, nurse visits for Vivitrol, collaborate with community partners for program access, schedule new patient referrals, monitor buprenorphine patient panels, working with care coordinator for scheduling medical appointments, and ensure prescribing providers are scheduled with patients. Works closely with Lead Physician, BH provider, and Clinical Director to grow the program and provide evidence-based patient care. Provides supervision to medical assistant and care coordinator, working closely with them as a team to ensure patient needs are met. Work with providers to evaluate the plan of care and ensures continued appropriateness based on the patients changing needs and condition. Maintains working knowledge of specialized case and utilization management methodologies and practices. Schedule: 4 days per week, 10 hours per day, Tuesday-Friday, 7:00a,-5:30pm | Location: SBC Clinic San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES * Reviews the patient's electronic medical record to provide quality care through developing, implementing, and evaluating individual patient and formulates with the provider a plan of care appropriate for the patient. * Communicates with other case health professionals and coordinators with regard to patient's situation. Facilitates and ensure recommendations are communicated across the healthcare team. Will collaborate very closely with Behavioral Health team member to ensure patients willingness to participate in recovery. * Collaborates with physicians, other health care professionals (therapists, social services, pastoral care, and supportive services), clients, and families in developing a comprehensive, coordinated plan for care. Make appropriate request to Medical Provider when medication dosage change is indicated and carry out those orders in an accurate and timely manner. * Assists with the development of goals and objectives of the SACHS clinics as it pertains continuum of patient care. May assist with triaging patients when necessary. * Monitor and promote effective utilization of healthcare resources through EMR and clinical measures. Tracks medical and behavioral health outcomes of the patients. * Responsible for reviewing patient's prescriptions and OTC medications to ensure they are properly prescribed and to assess whether client is aware of adverse reactions. Carry out all physician orders including telephone orders. * Maintains working knowledge of specialized case and utilization management methodologies and practices; applies concepts to every-day practice. * Works with all levels of staff to ensure SACHS program measures are being met. Providing pharmaceutical counseling/education to patients and staff. Consulting with clinic physicians and staff on pharmacology/pharmacokinetic questions concerning agency patients. * Assist develop policies/procedures, clinical guidelines, ancillary guidelines, etc., for patient care; reviews and revises as indicated. * Communicates with other case health professionals and coordinators with regard to patient's situation. Facilitates and ensure recommendations are communicated across the healthcare team. Will collaborate very closely with Behavioral Health team member to ensure patients willingness to participate in recovery. * Collaborates with physicians, other health care professionals (therapists, social services, pastoral care, and supportive services), clients, and families in developing a comprehensive, coordinated plan for care. Make appropriate request to Medical Provider when medication dosage change is indicated and carry out those orders in an accurate and timely manner. * Responsible for reviewing patient's prescriptions and OTC medications to ensure they are properly prescribed and to assess whether client is aware of adverse reactions. Carry out all physician orders including telephone orders. * Assist with controlled substance medication to monitor for overuse/abuse when deemed necessary by the pharmacist, nurse, or physician. Responsible for assisting patient with receiving authorization or benefits needed to assist the patient while in the BH clinic. * Maintains current knowledge of all documents that direct practice, e.g., compliance policies, clinical guidelines, ancillary guidelines, etc. * Must maintain a professional appearance along with friendly, cooperative, caring and calm behavior. Must be committed to serve low-income clients. * Other duties as outlined in the official job description. QUALIFICATIONS: * Education: Satisfactory completion of an accredited Registered Nursing program; Bachelor's in Nursing (BSN) degree preferred. * Licensure/Certification: Current California Registered Nursing License, current CPR/BLS certification. As a requirement of this position you must receive EPIC certification for the module you have been hired into. * Experience: Minimum of two (2) years case management in a behavioral health or substance use setting, Medicated Assisted Therapy (MAT) experience preferred. Outpatient clinic preferred or equivalent at a supervisory level. Bilingual in English and Spanish preferred. * Essential Technical/Motor Skills: Computer competency; Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position. * Interpersonal Skills: Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. * Essential Mental Abilities: Able to communicate effectively in English in person, in writing, and on the telephone; think critically; perform basic math functions; manage multiple assignments effectively; compose written material; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. * Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Effective on Your First Day! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Integrated Leaves of Absence Specialist is responsible for the end-to-end management and coordination of all types of employee leaves, ensuring a seamless experience for the employee while maintaining strict compliance with a complex web of federal, state, and local regulations. Schedule: 4 days per week, 10 hours per day, Tuesday - Friday, 7:00 am - 5:30 pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES * Serves as the primary point of contact for employees, guiding them through the leave process from initial request to their return to work. This involves providing empathetic support and clear, confidential communication. * Administers all leave types, including the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), workers' compensation, short-term/long-term disability, and military or parental leaves. * Gathers, verifies, and processes all required paperwork, including medical certifications, and maintains accurate, confidential records of leave requests and usage in the HRIS. * Collaborates closely with other specialists, such as payroll (to ensure accurate pay during leave), benefits (to coordinate insurance premiums and coverage), and people relations (for complex cases or escalations). * Facilitates the interactive process for accommodation requests under the ADA, which involves assessing requests, coordinating with managers and healthcare providers, and ensuring approved accommodations are implemented properly. * Manages the smooth transition of employees back to work, which may include obtaining fitness-for-duty certifications and coordinating any necessary transitional work or light duty. * Serves as the subject matter expert on all leave-related issues, advising managers and PS Business Partners, and develops and/or conducts training sessions on leave regulations and internal procedures. * Coordinates with third-party administrators (TPAs) and insurance carriers to ensure timely processing of claims and paperwork. This includes partnering with the third-party leave administrator to ensure accurate case setup, timely processing, and clear communication with all parties. * Other duties as outlined by the official job description. QUALIFICATIONS: * Education: High School Diploma or the equivalent is required. Bachelor's degree in Human Resources, Business Administration or related field is preferred. * Licensure/Certification: Professional in Human Resources (PHR/SPHR), or Certified Professional (SHRM-CP) preferred. * Experience: A minimum of three (3) years of experience managing federal and state (FMLA, ADA, PFL, Workers' Compensation) leaves of absences, high volume leaves of absences is required. Leave administration experience in a direct acute or outpatient healthcare experience is preferred. * Essential Technical/Motor Skills: Must possess strong computer and data-entry skills with proficiency in HRIS systems, Microsoft Office, and electronic file management. The role requires the ability to accurately enter, audit, and retrieve data; operate standard office equipment; and follow standardized workflows for processing employee documents and reports. Essential motor skills include the ability to sit for extended periods, perform repetitive hand motions for typing and filing, lift up to 20-25 pounds, and reach or bend to organize files and office materials. Together, these technical and physical abilities ensure efficient, accurate, and compliant support of People Success operations * Interpersonal Skills: Must demonstrate strong interpersonal skills, including professionalism, empathy, and the ability to maintain confidentiality in all interactions. This role requires clear and courteous communication by phone, in person, and in writing with employees, leaders, patients, students, residents, and external partners. Must be committed to supporting a culture of diversity, equity, and inclusion, building positive and respectful working relationships across all levels of the organization. The ability to remain patient, approachable, and service-oriented under pressure and while meeting strict deadlines is essential. Strong active listening skills, tact, and the ability to collaborate effectively with team members contribute to a smooth and responsive People Success experience. * Essential Mental Abilities: Critical thinking to interpret and apply leave policies and procedures. The role requires effective problem-solving abilities, including the capacity to analyze information, identify discrepancies, and recommend solutions. Must be able to remain focused, organized, and adaptable amid shifting demands while maintaining a high level of accuracy and confidentiality. * Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Referral Coordinator is responsible for managing patient referrals promptly and efficiently, ensuring seamless coordination between internal and external healthcare providers. Understands the referral and authorization process for multiple payer sources. Provides guidance to providers on ordering referrals as needed. Processes and ensures the completion of referral orders to specialists. Works under the supervision of the Referrals Supervisor to ensure accurate and timely review and processing of authorizations. Requires exceptional accuracy, organizational skills, and strong communication and interpersonal abilities. Schedule: 4 days per week, 10 hours per day Tuesday - Friday 7:00am-5:30pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Processes referral requests daily; reviews referral orders for accuracy of codes and supporting documentation, and receives, processes, and verifies authorizations. Follow up on specialty notes for completed referral visits Obtain specialist reports after patients' specialty visits, present reports for physician review. Receives and processes specialty notes to primary care physician to facilitate on-going authorizations for continued care. Serves as liaison and authorization resource to clinic staff, outside medical groups and patients. Contact insurance companies to verify patient eligibility and benefits. Inform patients/guarantors of their financial responsibility for scheduled services. Notify patients and/or clinic staff of any insurance issues affecting future services. Contacts patients as needed to update demographics. Utilize exceptional customer service skills to assist with problematic referral and authorization processes. Resolve problems in a timely manner. Develop and maintain professional working relationships with outside providers, vendors, and insurance groups involved in the referral process. Work cohesively with all other SAC Health departments. Assist supervisor with special projects as requested. Collaborate, teach, support and function in a teaching organization that embraces interns and residency programs. Demonstrate culturally sensitivity and respect diversity; work effectively with individuals of different cultures and socioeconomic status; show passion for service and the team. Consistently work with rotating doctors, residents, and interns to build a trusting, safe, patient-centered workplace. Perform other duties as listed in the official job description. QUALIFICATIONS: Education: High School Diploma or equivalent required. Licensure/Certification: As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: Minimum of one (1) year of experience in a high-paced customer service environment or referral experience within the medical field required. Medical terminology preferred. Essential Technical/Motor Skills: Computer literate with knowledge and experience with specific software such as Word, Excel, Access. Must have proficient computer skills including data entry (35wpm). Must be able to use a variety of office equipment including fax machine, scanner, printer and copier. Interpersonal Skills: Skilled in working independently, but with supervision. Must have professional telephone etiquette combined with a pleasant and courteous voice. Fluency in English required. Must possess the ability to maintain a professional attitude in difficult situations and communicate effectively. Must perform as a team player. Essential Mental Abilities: Requires critical thinking skills. Must be flexible to perform a variety of tasks. Must be well organized. Must be able to handle multiple telephone lines ringing simultaneously. Must be able to prioritize work using strong decision-making skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For As a member of the Care Management Team, the ECM Care Manager, Behavioral Health (ECMCMBH) is responsible for the clinical coordination of moderate to high-risk patients, such as, but not limited to, homelessness, chronic medical, behavioral, substance use health conditions, social determinates of health issues, children and/or youth, and individuals with post-incarceration. The ECMCMBH works collaboratively within an interdisciplinary care team to improve the health and wellbeing of patients enrolled in the Care Management Team. The ECMCMBH will provide brief behavioral therapeutic interventions and linkages to community resources and education on chronic medical and behavioral health conditions. Utilizing evidence-based approaches, the ECMCMBH will promote ongoing engagement with patients and work collaboratively with practitioners across the healthcare spectrum to provide integrated care management services to moderate to high-risk patients. The ECMCMBH will be responsible for crisis evaluation and intervention for patients within the Care Management Team. Individuals with ACSW licensure may work within the scope of practice allowed and will be provided clinical supervision. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30- 4:00pm| Location: SBC Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Provide intensive case management for a set caseload of patients with complex behavioral and medical needs. Manage both acute and chronic behavioral/mental health diseases; Reevaluate psychosocial plan of care and ensure continued appropriateness based on the patient's changing needs and condition. Conduct initial screening assessments. Conduct ongoing behavioral health and psychosocial assessments. Provide recommendations based on assessment of patients. Monitor for warning signs of decompensation and crisis and respond accordingly. Work cohesively with interdisciplinary care team as well as health care practitioners across the continuum. Actively participate in the outreach and engagement of new patients. Promote programs to patients, families, and staff to build a patient base. Meet daily, weekly and/or monthly productivity expectations set by management. Prepare and present systematic case reviews in collaboration with interdisciplinary team. Ability to manage multiple assignments effectively; compose written material; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail. Ensure the implementation and compliance of patient care as per provider's order. Work with patients to identify health/wellness goals and incorporate these goals into a shared care plan that facilitates communication among patients and providers. Provide Patients, Family, and Caregiver Individual Health Education on Disease Process. Elements of the health education process include verbal and written hand-outs for their reference. Required to make patient home visits as necessary; must have a reliable vehicle, valid driver's license, and auto insurance. Other duties as outlined in the official job description. QUALIFICATIONS: Education: A Master's Degree in Social Work (MSW) or related field of study is required. Licensure/Certification: Must have a valid CA Driver's License and Auto Insurance. ACSW is highly preferred. Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: 1+ years of experience providing case management and mental health services in a community setting with homeless and/or at-risk population is highly preferred. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Interpersonal Skills: The ability to communicate positively and effectively with all staff in a multidisciplinary environment. Ability to conduct meetings and present in a public forum. Strong interpersonal relations skills. Fluency in English and Spanish preferred. Ability to maintain a professional attitude in difficult situations and communicate effectively. Understands needs of clinic and works well in a team environment. Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For Nurse Practitioner (NP) integrates advanced nursing processes (comprehensive assessment, diagnosis, planning, implementation, and evaluation) to deliver high-quality healthcare services and ensure continuity of care for patients. Utilizes advanced knowledge of nursing principles, practices, and ethics to perform duties within the NP Scope of Practice. Has authority and accountability for coordinating outpatient care, including advanced treatment plans. Collaborates with interdisciplinary teams to optimize patient outcomes and enhance patient satisfaction. Performs other duties as needed to support efficient operations of Internal Medicine and meet patient care needs in the outpatient setting. Schedule: Per Diem, as Needed, Minimum of 8 hours per pay period | Location: Brier Clinic, San Bernardino, CA This position is a non-benefited position. ESSENTIAL FUNCTIONS AND DELIVERABLES Apply advanced nursing knowledge and skills within the NP scope of practice to manage call queues, perform triage, coordinate patient referrals, and provide comprehensive patient education to patients and their families. Develop and implement educational programs tailored to the specific needs of patients, families, and healthcare professionals related to various health conditions. Serve as a clinical resource and provide expertise to clinic staff, physicians, patients, and other departments on medical and nursing matters. Conduct comprehensive nursing assessments and perform both simple and complex diagnostic and therapeutic procedures required by the patient population served by the NP. Document patient encounters accurately and efficiently in the EMR system according to established policies while maintaining strict patient confidentiality. Actively participate in quality improvement initiatives aimed at enhancing the quality of care provided by the NP, including the development and evaluation of care standards. Stay informed about current insurance information and regulations affecting patients and families, ensuring compliance with insurance authorization requirements. Instruct and schedule patients for tests and procedures ordered by healthcare providers, assist with obtaining authorizations, and communicate test results to patients after review by healthcare providers. Deliver high-quality patient care by adhering to departmental procedures and standards, and recommend innovative methods or processes that enhance quality, efficiency, and effectiveness of care. Assist in the development and updating of guidelines and procedures to ensure efficient workflow and adherence to best practices. Use time efficiently to ensure completion of nursing duties in accordance with established departmental procedures and standards. Coordinate and actively participate in the cross-training of other team members within the department to ensure a cohesive and skilled workforce. Collaborate with multidisciplinary teams to coordinate complex care plans for patients with chronic conditions, including medication management, specialist referrals, and community resources. Develop and implement initiatives to promote health education and disease prevention within the community served by the NP, including wellness programs, health screenings, and outreach events. Other duties as outlined by the official job description. QUALIFICATIONS: Education: Master's Degree and completion of NP curriculum required. Doctorate preferred. Licensure/Certification: Active and unrestricted California Registered Nurse (RN) license and California Nurse Practitioner Certificate required. Preferred to have a National Provider Identifier (NPI). DEA License is required. As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: Minimum one year experience in an area of NP specialty required. Minimum two (2) years of experience as an RN in an internal medicine setting or in a sub-specialty clinic environment required. Management experience preferred. Essential Technical/Motor Skills: Proficiency in EMR systems like Epic, advanced computer skills in MS Excel, PowerPoint, Outlook, and Word, as well as, the ability to use planning software and spreadsheets for scheduling and data analysis. A typing speed of 40 WPM is needed for efficient data entry, along with accurate copying skills. Effective telephone use is essential for patient communication and care coordination. Interpersonal Skills: Exhibit strong interpersonal abilities to communicate effectively and collaborate with patients, families, healthcare professionals, and interdisciplinary teams. This entails active listening, empathy, cultural sensitivity, and the capacity to build rapport and trust across diverse healthcare environments Essential Mental Abilities: Possess critical mental faculties to analyze complex medical situations, make informed decisions, and adapt to evolving patient needs. This includes strong problem-solving skills, attention to detail, and the ability to prioritize tasks efficiently in a fast-paced healthcare environment. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Effective on Your First Day! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare â€" Teamwork â€" Wholeness â€"Integrity â€" Compassion â€" Excellence â€" Humble Service â€" Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/STAR/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Message Center LVN works under the leadership of the Supervisor, Message Center RN and Manager, Message Center RN to maintain an effective operation in the Message Center. Answers high volume of calls and handles patient requests competently evaluating patient necessity. Interfaces with providers to ensure clinical efficiency and maximum productivity are met. Assist in communicating messages that are out of the scope of practice for the message unit support staff, emphasizing completeness and concern for the patient. Schedule: 4 days per week, 10 hours per day, Tuesday - Friday | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLE Evaluates and accurately documents incoming telephone calls and competently evaluates and advises patients under the direction of the clinician courteously and helpfully. Responsible for in-basket message management of patient-related clinical needs, results, requests, communications, etc. Identifies potential issues based on information gathered during the interview with the patient. Utilizes nursing knowledge to react quickly, calmly, and professionally in emergent, life-threatening situations according to clinic protocol. Takes accurate and complete messages, competently evaluating patient necessity and advising under the direction of the clinician; ensuring that all patient communication (x-ray, lab, messages, medications, etc.) is completed in a timely manner according to office protocol. Resolve problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; and escalating unresolved problems. Coordinates, instructs, and schedules patients regarding tests, procedures, or office visits as requested by the clinician. Ability to remain calm in a stressful environment, always maintaining a positive and helpful attitude towards patients, clinicians, and co-workers. Adjusts to work pace when performing multiple tasks, maintains optimal patient call flow in the call center, and remains calm in a stressful environment to direct patient care under the direction of a licensed provider. Participates in patient education, reinforcing program and insurance guidelines to enhance patient understanding (i.e. CDPH, FPACT, IEHP, Medi-Cal, etc.) Maintains clean, orderly, and well-maintained work area. Maintains current knowledge of all documents that direct practice, e.g., policies, clinical guidelines, ancillary guidelines, etc. Ability to collaborate, support and function in a teaching organization that builds, coaches and embraces interns and residency programs. Must demonstrate a passion for the team and have the ability to consistently work with rotating doctors, residents and interns, while continuously building a trusting, safe, patient centered workplace. Demonstrate the ability to be culturally sensitive and respect diversity, work effectively and with individuals of different cultures and socioeconomic status; Passion for service. Other duties as assigned. QUALIFICATIONS: Education: High School diploma or equivalent required. Licensure/Certification: Active LVN licensure. Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: 5+ years' experience as an LVN is required. Experience in an FQHC outpatient setting is highly preferred. Essential Technical/Motor Skills: Must have proficient computer skills including data entry (35wpm). Must be able to use a variety of office equipment including fax machine, scanner, printer, and copier. Interpersonal Skills: Exhibit strong interpersonal abilities to communicate effectively and collaborate with patients, families, healthcare professionals, and interdisciplinary teams. This entails active listening, empathy, cultural sensitivity, and the capacity to build rapport and trust across diverse healthcare environments. Full Benefits Package Effective on Your First Day! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Job Description Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/STAR/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The LVN Manager, Department position performs supervision of quality of care given within the clinic setting. The position is responsible for maintaining the quality and adequacy of patient care; for coordinating training programs; for recognizing and assisting in solving professional administrative and supervisory problems in the assigned area. Effectively maintains operations by coordinating and enforcing program, operational and personnel policies and procedures. Assists with clinical audits as required by federal, state, local laws and FQHC programs. Schedule: Mon-Fri 8:00am-5:00pm | Location: SBC Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Performs patient-oriented procedures and tasks within the scope of their education and training. Responsible for daily clinic assignment schedule based on call outs/time off/LOA requests and provides supervision for all assigned clinical staff. Directly responsible for ordering and inventory of supplies and equipment needs for clinic in collaboration with Operations department. Identifies supply and equipment needs for capital planning. Maintains patient confidence by monitoring and enforcing confidential information policies and guidelines. Resolve patient needs by utilizing multidisciplinary team strategies Protects patients and staff by implementing, monitoring infection-control policies and protocols, enforcing medication administration, and storage procedures. Responsible for oversight of clinical areas; exam rooms, lab areas, procedures room, etc. ensuring policy compliance, quality and infection control, and audit readiness for various programs, e.g. VFC, CHDP, etc. Participates in meetings, committees per manager discretion. (Safety, EHR, HRSA, HIPPA and Compliance). Maintains current knowledge of all documents that direct practice, e.g., policies, clinical guidelines, ancillary guidelines, etc. Assist/prepares/participates in all SAC Health's clinical program and departmental audits. Ensures workplace safety protocols are followed; investigates employee injuries and completes required paperwork and ensures proper policy and procedures are followed. Responsible for monitoring department volumes and assists in collaboration with Medical Operations and Patient Access. Provides coaching, mentoring, and training for new and existing staff members to ensure compliance and streamline/improve workflows. Responsible for assessing training and education needs of all departmental staff; works with Clinical Nurse Educator and Regional Manager to develop plan of action to complete staff training. Ensures accuracy and timely submission of employee timecards and attendance. Assists in maintaining employee CPR certification and license requirements of all support staff. Responsible for disciplinary actions, counseling, planning, monitoring, and appraising job performance. Assist in improving processes and policies in support of departmental and organizational goals. Maintains cooperative internal and external departmental relationships among healthcare teams by communicating information (i.e huddles, 1:1's, etc.); responding to requests, building rapport; participating in team problem-solving methods (i.e. team building, task force meetings, etc.) Meets with the nursing leadership team regularly to assure optimal productivity and support; resolve problems; and maintain lines of communication. Participates in leadership learning opportunities such as workshops, etc. as offered on learning platform, SAC Health, community partners and as requested. QUALIFICATIONS: Education: High School diploma or equivalent required. Graduate of an accredited LVN program. Licensure/Certification: Current LVN License required; current CPR/BLS certification (must be American Heart Association or Red Cross accredited program), valid California driver's license, and auto insurance. As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: Minimum of 5 years of LVN experience required. Minimum 2 years of experience in a supervisory role preferred. Experience in an Ambulatory Care facility as an LVN preferred. Essential Technical/Motor Skills: Must have proficient computer skills including data entry. Must be able to use a variety of office equipment including fax machine, scanner, printer and copier. Interpersonal Skills: Fluency in English and Spanish preferred. The ability to translate medical information is preferred. Must possess the ability to maintain a professional attitude in difficult situations and communicate effectively. Must perform as a team player. Able to make difficult, strong decisions without outside influence. Essential Mental Abilities: Requires critical thinking skills. Must be flexible to perform a variety of tasks. Must be well organized. Must be able to prioritize work using strong decision making skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Message Center, RN works under the supervision of the Supervisor, Message Center RN and Manager, Message Center RN. Integrates RN nursing processes (assessment, planning, implementation, and evaluation) to provide services and continuity of care for the patient in the Nurse Message Center. Utilizes knowledge of basic nursing principles, practices, and ethics to perform duties within the RN Scope of Practice. Interfaces with staff and clinicians to assure message center efficiency and maximum productivity. Collaborates with message center personnel, ensuring productivity while emphasizing completeness and concern for the patient. Schedule: days per week, 10 hours per day, Mon-Thur 7am-5:30pm 30min Lunch| Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Effectively utilizes RN scope of practice as it pertains to message center job functions, this can include handling call queues, triage, in-basket management, and providing patient education to patients and families. Completes medication refill orders based on provider standing orders. Collaborates with message center staff on a day-to-day basis ensuring job tasks are performed and completed in a productive, high-quality manner, and in accordance with established departmental procedures and standards. Plans, implements, and evaluates care and education for the patients, families and other health professionals about specific illnesses. Functions as a resource person and provides expertise to clinic and message center staff, physicians, patients, and other departments regarding medical and nursing issues. Documents in the EMR according to established policy. Processes necessary charting and paperwork, while maintaining patient confidentiality. Actively works on the development of evaluation of standards of care. Maintains ongoing knowledge and understanding of current insurance information and regulations affecting the patient and family (i.e., CCS and other payers). Instructs and/or schedules patients regarding tests/ procedures ordered by a physician; assists with authorization; notifies the patient/parent of test results after physician review. Obtains records and radiology/lab studies for new and established patients. Provides high-quality care by adhering to departmental procedures and standards of care. Uses and recommends new methods or processes within his/her practice that improve quality, efficiency, and effectiveness. Assist with writing/updating guidelines and procedures within the department. Coordinates and actively participates in the cross-training of other team members. Ability to collaborate, teach, support, and function in a teaching organization that builds, coaches, and embraces interns, students, and residency programs. Other duties as listed in the official job description. QUALIFICATIONS: Education: Associate of Science Degree in Nursing required. Bachelor of Science in Nursing (BSN) preferred. Licensure/Certification: Active and unrestricted California Registered Nurse license required; current Basic Life Support (BLS) certification required (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: 2+ years of experience as a Registered Nurse is required. Experience in an outpatient setting is preferred. Essential Technical/Motor Skills: Computer competency; able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position. Interpersonal Skills: Exhibit strong interpersonal abilities to communicate effectively and collaborate with patients, families, healthcare professionals, and interdisciplinary teams. This entails active listening, empathy, cultural sensitivity, and the capacity to build rapport and trust across diverse healthcare environments. Essential Mental Abilities: Possess critical mental faculties to analyze complex medical situations, make informed decisions, and adapt to evolving patient needs. This includes strong problem-solving skills, attention to detail, and the ability to prioritize tasks efficiently in a fast-paced healthcare environment. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Effective on Your First Day! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For Reporting to the Executive Director, Philanthropy, the Grants and Philanthropy Partner plays a critical role in advancing SAC Health's mission by leading grant development and management efforts while cultivating meaningful relationships with funders and donors. This role oversees a diverse portfolio that includes government, foundation, philanthropic, and individual donor funding. The position combines strategic grant writing, grant and financial management, donor stewardship, fundraising support, and cross-functional collaboration. Serving as a primary liaison between internal program teams and external funders, the Grants and Philanthropy Partner ensures funded initiatives align with SAC Health's mission, demonstrate measurable impact, and remain compliant with all funder and regulatory requirements. Schedule: 4 days a week, 10 hours a day, Monday - Thursday 7:00am - 5:30pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES * Expands SAC Health's funding portfolio across local, state, federal, foundation, and private sources through research, prospecting, relationship-building, solicitation, and grant writing. * Researches and prioritizes funding opportunities aligned with organizational mission and strategic priorities, including monitoring public and private funding announcements. * Manages the full grant administration lifecycle, including proposal development, contract compliance, reporting requirements, and submission of timely and accurate deliverables. * Oversees grant financial management in collaboration with internal stakeholders, including monitoring grant budgets, allowable costs, funder restrictions, reimbursements, drawdowns, and budget reconciliations in accordance with federal and funder regulations. * Maintains accurate and up-to-date funding tracking systems, records, and documentation to support compliance, reporting, and internal decision-making. * Builds and leads an entry- and mid-level donor stewardship program designed to increase engagement and year-over-year growth, including coordination with staff, medical and dental residents, and other stakeholders. * Supports donor cultivation and retention efforts through meeting preparation, follow-up, drafting correspondence, acknowledgments, and appreciation activities, including tax documentation. * Collaborates with internal leaders and cross-functional teams to support the design and implementation of grant-funded programs that address identified community needs. * Prepares high-quality reports and materials that highlight measurable outcomes, success stories, and community impact for executive leadership, funders, and the Board of Directors. * Plans and coordinates fundraising activities and supports the identification of new fundraising strategies and engagement opportunities. * Travel to other SAC Health clinics, offices or events as necessary; must have a reliable vehicle, valid driver's license, and auto insurance. * Other duties as listed in the official job description. QUALIFICATIONS: * Education: A Bachelor's degree in Nonprofit Management, Business Administration, Fundraising, Philanthropy, or a related field is required. A Master's degree is preferred. * Licensure/Certification: Valid CA Driver's License, and auto insurance. Preferred certifications include Fundraising Management (CFRM) or Certified Fund Raising Executive (CFRE). * Experience: Five (5) years of experience in development, grants management, grant writing, donor cultivation, and fundraising required. Experience with Foundations, Health Resource and Services administration (HRSA), and federal grants, referral regulations and compliance preferred. * Essential Technical/Motor Skills: Proficiency in fundraising software and Customer Relationship Management (CRM) systems is required, along with a strong understanding of financial management principles related to nonprofit organizations; excellent written and verbal communication skills, as well as the ability to develop and execute strategic fundraising plans, are essential. Ability to effectively communicate and interact with donors and stakeholders, including keen attention to detail in reviewing donor proposals and managing donor relationships, and the ability to adapt to different communication styles and preferences of donors and stakeholders. * Interpersonal Skills: Ability to build and maintain positive relationships with donors, board members, staff, and other stakeholders, as well as strong negotiation and persuasion skills, and the ability to inspire and motivate staff and volunteers to achieve fundraising goals. * Essential Mental Abilities: Strategic thinking and problem-solving skills to develop innovative fundraising strategies, analytical skills to evaluate fundraising performance and make data-driven decisions, and the ability to work effectively under pressure and meet fundraising targets. * Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Compliance & Risk Analyst, RN contributes to quality, accreditation, regulatory and licensing, patient safety and risk management activities for the health system. Provides clinical, educational, consulting, and coordinating support to assigned areas. Uses nurse's licensure as a substantial amount of scientific knowledge or technical skill for indirect patient care services that ensure the safety, and protection of patients. Schedule: Monday-Thursday, 7am-5:30pm, 10 Hrs. | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Acts as a consultant and contributor to establishment of processes for quality, accreditation, regulatory, licensing, risk, patient safety, and infection prevention activities and programs. Oversees maintenance of the policy/procedure manual; creates, reviews, and revises policies, guidelines, forms. Organizes and coordinates project planning, group processes facilitation, training, and appropriate application of information technology. Participates in root cause analysis of significant events and collaborates on corrective action to prevent recurrences. Utilizes experience and evaluation skills to foresee potential problems and formulate alternative solutions to assure continuous clinical patient care improvement, optimal productivity and support in areas decreasing cost and anticipates future direction. Abstraction of patient health information from existing medical record to patient's electronic medical record as needed; provides clinical review for the member grivance and complaint review process. Supports employee wellness initiatives; acts as a clinical resource for the employee wellness. May be asked to review employee's required Health Assessments (ex, TB). Support Management of SAC Health employees aerosol transmissible disease (ATD) protocol. May contribute to support infection prevention and control activities. Travel to other SACH clinics as necessary for audits; must have a reliable vehicle, valid driver's license, and auto insurance. Other duties as assigned by the Executive Director of Compliance & Risk Management. QUALIFICATIONS: Education: Bachelors Degree of Science (BSN) required. Licensure/Certification: Active and unrestricted California Registered Nurse License. Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Valid California driver's license, and auto insurance. Experience: 5 years in outpatient setting in a leadership capacity, 5+ years regulatory accreditation experience, 3+ years in risk management experience or cerificate in lieu of experience required. 5+ Policy and Procedure writing experience preferred. Essential Technical/Motor Skills: Ability to utilize planning software, spreadsheets and word processing software, input data, typing, and effective use of telephone. Interpersonal Skills: Strong analytical communication, interpersonal, rapport-building, presentation, and documentation skills. Strong teamwork skills. Essential Mental Abilities: Strong planning, problem solving, documentation, and organizational skills. Able to manage time effectively and plan and implement objectives. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Community Health Worker, ECM supports patients and their families with educational resources about their diseases and helps to navigate the many paths of a healthcare diagnostic and treatment process. Provides age and culturally appropriate information and resources during the diagnostic evaluation. Identifies support groups appropriate for patients and families and coordinates scheduling. Removes obstacles to treatment by scheduling appointments, coordinating referrals, arranging transportation, childcare, translation, and other needed services. Tracks and documents metrics and outcomes. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30am -4:00pm | Location: SBC Clinic, San Berardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES * Assist patients navigate the healthcare system and connect them to community resources. Conduct intake interviews with patients, including enrolling in the Sliding Fee program, and other programs the team deems necessary. * Assists the team to build organizational relationships with community based organizations and programs. Will be required to engage in community outreach, conduct patient home visits, and collaborate with various community-based entities. * Develops relationships among primary care teams and assists in the coordination of communication with patients and providers. * Participates in the systematic population/caseload review, and works with other members of the care team to facilitate patient health and comfort and support the patient and they learn to self-navigate. * Follow-up with patients via phone calls, home visits and visits to other settings where patients can be found. * Assist patients with completing applications and registration forms. Conduct eligibility determination, enrollment and follow-up with uninsured patients. * Help patients set personal goals, and attend appointments. Provide referrals for services to community agencies as appropriate. * Help patients connect with transportation resources and give appointment reminders in special circumstances. Transporting patients is strictly prohibited. * Be knowledgeable about community resources appropriate to needs of patients/families. * Be responsible for providing consistent communication to the primary care team to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress. * Assist in charting patient health updates in the EHR. Assist in collecting data and reporting on the status of patients. * Ability to develop spreadsheets and reports and report findings. Must demonstrate a willingness for growth and learning in the area of EMR, MI, and multidisciplinary collaboration. * Required to make patient home visits or various community based entities as necessary; must have a reliable vehicle, valid driver's license, and auto insurance. * Other duties as outlined in the official job description. QUALIFICATIONS: * Education: High School Diploma or equivalent required. AA in Social Work, or equivalent work experience in a medical/mental health setting preferred. * Licensure/Certification: Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Valid California driver's license, and auto insurance.. * Experience: 3+ years of experience in a community-based setting or related experience is required. * Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. * Interpersonal Skills: Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; perform basic math functions; manage multiple assignments effectively; compose written material; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. * Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. * Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect