SAC Health jobs in San Bernardino, CA

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The People Development Partner supports the design, coordination, and delivery of programs and tools within SAC Health's People Development curriculum. This role helps employees, leaders, and teams grow through experiences, resources, and partnerships that align with SAC Health's mission and values. Reporting to the People Development Manager, the Partner plays a key role in program operations, facilitation, and measurement, ensuring the success of leadership development, talent management, and engagement initiatives. In addition to facilitating internal development experiences, this role manages academic and continuing education partnerships that help clinical staff maintain expand affordable and accessible growth opportunities for SAC Health employees. Schedule: 4 Days per week, 10 Hours per day, Tuesday - Friday, 7am - 5:30 pm | Location: Brier Clinic, San Bernardino, CA There are no remote/hybrid options for this role. ESSENTIAL FUNCTIONS AND DELIVERABLES * Designs, coordinates, and delivers leadership, management, and staff development programs across all levels of the organization. * Develops, designs, and facilitates workshops, sessions, and learning experiences annually using SAC Health's facilitation frameworks and People Development tools. * Supports the design and delivery execution of SAC Health's first annual flagship leadership and culture program, as well as other engagement-related initiatives. * Manages content updates and usability of the People Development Hub monthly, ensuring employees and leaders have access to timely, relevant learning materials. * Designs, curates, and publishes new toolkits, guides, and templates that support the quarterly curriculum's focus areas. * Partners monthly with leaders and HR Business Partners to maintain and refresh SAC Health's career pathways and development frameworks. * Coordinates and debriefs 360 assessments. * Collaborates and assists in the development and execution of the annual talent review processes that support career growth and succession planning. * Develops and manages academic and continuing education partnerships with local or online universities and professional learning providers. * Expands employee access to degree, certificate, and continuing education programs that align with SAC Health's career pathways, compliance needs, and leadership development priorities. * Curates and promotes monthly continuing education opportunities that support licensure, compliance, and professional development for SAC Health staff, ensuring offerings align with organizational needs and are accessible through internal development platforms. * Promotes monthly partnership opportunities and CE resources internally to increase employee awareness and participation. * Collects, analyzes, and reports monthly on participation, satisfaction, and development outcomes for programs and partnerships. * Identifies opportunities for process improvement, innovation, and alignment across People Success initiatives. * Delivers quarterly program and partnership reports, including participation, satisfaction, and impact metrics. * Other duties as outlined in the official job description. QUALIFICATIONS: * Education: Required: Bachelor's degree in any field, or equivalent combination of education and related work experience demonstrating capability in employee or leadership development. Preferred: Bachelor's degree or higher in Human Performance, Education, Instructional Design, Learning Experience Design, or related creative field. * Licensure/Certification: Required: Valid California driver's license, and auto insurance. Preferred: Professional in Human Resources (PHR / SPHR), Certified Professional (SHRM-CP / SCP), Certified Learning and Development Professional (CLDP), or Certified Professional in Talent Development (CPTD). * Experience: Required: Experience that demonstrates readiness to partner with leaders, facilitate learning experiences, and support employee development. This is typically gained through 4 or more years of related experience in learning and development (clinical, administrative, IT), leadership development, training, coaching, organizational development, or related HR roles demonstrating the ability to design or adapt learning content, coordinate multiple projects, and work collaboratively with stakeholders across the organization; strong written and verbal communication skills and comfort presenting, facilitating, or guiding groups; skill in organizing information, managing timelines, and delivering work that is clear, accurate, and useful; curiosity, openness, and a commitment to supporting people through growth and change. Preferred: 5 or more years of progressive experience in learning and development, leadership development, organizational development, or HR consulting roles leading components of development programs, coaching leaders, or facilitating groups at multiple levels of the organization; familiarity with learning and performance systems such as Paycom, Lattice, or comparable platforms; understanding of adult learning principles, instructional design methods, and talent development tools; experience in healthcare, education, non-profit, or other mission-driven environments. * Essential Technical/Motor Skills: Efficient use of computer, copier, fax machine, and multiple line telephones. * Interpersonal Skills: Strong skills in customer service facilitation, conflict management, change management, listening, responding, interpersonal interactions, influencing, and project management are desirable. A business-minded organizational development professional who can thrive in a culture that is fast-paced, results-oriented, and employee experience focused. Ability to work effectively with leaders of people and teams, and build strong relationships across the organization. Must be able to maintain confidentiality. Able to write legibly, speak with professional quality, and communicate clearly and logically. * Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Patient Service Representative (PSR), Behavioral Health perform as the frontline gatekeepers - as they gather critical patient information at the start of the patient visit and set the stage for the remainder of the encounter. Works under the supervision of the area supervisor to manage patient check-in and check-out duties, greets patients, answers phones, verification of patient demographic information, determine the correct insurance attach to visit, collects appropriate documentations, collects copays, post all patients charges and cashiering processes within policy, appointment scheduling and assigned clerical responsibilities. The job requires exceptional communication, customer service, organizational, interpersonal skills and ability to work with minimal supervision. All activities must be conducted in a confidential, professional, and personable manner. Performs other duties as needed. Schedule: 4 days per week, 10 hours per day, Monday - Thursday, 7am - 5:30 pm | Location: SBC Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Supports and implements the organizations vision, mission and values. Maintains a high-level of customer service with patients and their family members, staff, and providers. Cultivates and encourages a culture centered on compassionate service, customer service and strong accountability. Establishes priorities and strategies for completing daily tasks, ensuring all responsibilities are promptly fulfilled in timely manner. Performs all job functions in a professional, courteous, and timely manner. This includes all electronic communication platforms. Performs timely and accurate patient registration and patient flow tracking in accordance to our health center procedures. Determines and verifies patient program/insurance eligibility requirements. Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on electronic health record. Collects payments and co-pays from patients; obtains authorizations for credit card transactions. Applies payments and adjustments to patient accounts in the computer system accurately and reconciles daily reports. Adheres to payment collection policies and procedures. Ensures patient completes required forms, obtains necessary signatures, and accurately enters patient information for registration. Provide information for all inquiries both in person and by telephone regarding clinic fees and payment programs for uninsured patients. Determine appropriate program or payer source for each patient checking in based on complex criteria including medical services needed, family size and income. Interview patients for sliding fee scales. Providing applications and screening patients as needed. Determine amount of discount and utilizing federal poverty guidelines. Demonstrates the ability to identify the patients account via date of birth or name search; creates accounts for new patient appointments; and verifies and updates demographic information. Knows and follows eligibility requirements and verification processes for coverage programs. Enters confidential personal health information and financial information into EMR accurately. Complies with federal and local laws in ensuring patient privacy. Schedules, confirms and cancels appointments; coordinates walk-in patients; follows up with clinic leadership to enhance use of appointments. Utilizes the appointment template to meet or exceed productivity standards. Schedule appointment requests, reschedule cancellations for assigned and nonassigned departments. Collect payments, count all cash and credit card payments collected at the end of each business day. Understand how to balance and add all collected totals before closing cash drawer. Understand how to print closing report, correctly fill out cash envelope and turn into supervisor by end of each business day. Handles sensitive or confidential information with discretion and sound judgment, knowing when to make decisions independently and when to seek input from others. Understand HIPAA expectations, computer privacy and personal health information documents and follow SACH policies. Understand what a FQHC is and the expectation we have as a clinic to obtain Uniform Data System (UDS) information as well as federally poverty level (FPL). Must be willing and able to work at all locations as needed to meet patient care needs. Have flexible work hours according to clinic needs. Complies with organizational policies and procedures. Conducts outreach activities to assist in increasing access services for Behavioral Health and MAT services needed for our patient population. Other related duties and responsibilities as assigned. QUALIFICATIONS: Education: High school diploma or equivalent required. Licensure/Certification: As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: Six months of customer service, general office, healthcare related, or vocational training experience required. Medical terminology preferred. Working knowledge of insurance verification/eligibility insurance programs (ex: Medi-cal, MediCare and sliding fee programs) preferred. Experience with electronic health records, familiarity with EPIC preferred. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Telephone skills and computer competency required. Interpersonal Skills: Bilingual-English/Spanish preferred. Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills. Must demonstrate the ability to supervise professional and para-profession staff while handling multiple tasks. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Integrated Leaves of Absence Specialist is responsible for the end-to-end management and coordination of all types of employee leaves, ensuring a seamless experience for the employee while maintaining strict compliance with a complex web of federal, state, and local regulations. Schedule: 4 days per week, 10 hours per day, Tuesday - Friday, 7:00 am - 5:30 pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Serves as the primary point of contact for employees, guiding them through the leave process from initial request to their return to work. This involves providing empathetic support and clear, confidential communication. Administers all leave types, including the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), workers' compensation, short-term/long-term disability, and military or parental leaves. Gathers, verifies, and processes all required paperwork, including medical certifications, and maintains accurate, confidential records of leave requests and usage in the HRIS. Collaborates closely with other specialists, such as payroll (to ensure accurate pay during leave), benefits (to coordinate insurance premiums and coverage), and people relations (for complex cases or escalations). Facilitates the interactive process for accommodation requests under the ADA, which involves assessing requests, coordinating with managers and healthcare providers, and ensuring approved accommodations are implemented properly. Manages the smooth transition of employees back to work, which may include obtaining fitness-for-duty certifications and coordinating any necessary transitional work or light duty. Serves as the subject matter expert on all leave-related issues, advising managers and PS Business Partners, and develops and/or conducts training sessions on leave regulations and internal procedures. Coordinates with third-party administrators (TPAs) and insurance carriers to ensure timely processing of claims and paperwork. This includes partnering with the third-party leave administrator to ensure accurate case setup, timely processing, and clear communication with all parties. Other duties as outlined by the official job description. QUALIFICATIONS: Education: High School Diploma or the equivalent is required. Bachelor's degree in Human Resources, Business Administration or related field is preferred. Licensure/Certification: Professional in Human Resources (PHR/SPHR), or Certified Professional (SHRM-CP) preferred. Experience: A minimum of three (3) years of experience managing federal and state (FMLA, ADA, PFL, Workers' Compensation) leaves of absences, high volume leaves of absences is required. Leave administration experience in a direct acute or outpatient healthcare experience is preferred. Essential Technical/Motor Skills: Must possess strong computer and data-entry skills with proficiency in HRIS systems, Microsoft Office, and electronic file management. The role requires the ability to accurately enter, audit, and retrieve data; operate standard office equipment; and follow standardized workflows for processing employee documents and reports. Essential motor skills include the ability to sit for extended periods, perform repetitive hand motions for typing and filing, lift up to 20-25 pounds, and reach or bend to organize files and office materials. Together, these technical and physical abilities ensure efficient, accurate, and compliant support of People Success operations Interpersonal Skills: Must demonstrate strong interpersonal skills, including professionalism, empathy, and the ability to maintain confidentiality in all interactions. This role requires clear and courteous communication by phone, in person, and in writing with employees, leaders, patients, students, residents, and external partners. Must be committed to supporting a culture of diversity, equity, and inclusion, building positive and respectful working relationships across all levels of the organization. The ability to remain patient, approachable, and service-oriented under pressure and while meeting strict deadlines is essential. Strong active listening skills, tact, and the ability to collaborate effectively with team members contribute to a smooth and responsive People Success experience. Essential Mental Abilities: Critical thinking to interpret and apply leave policies and procedures. The role requires effective problem-solving abilities, including the capacity to analyze information, identify discrepancies, and recommend solutions. Must be able to remain focused, organized, and adaptable amid shifting demands while maintaining a high level of accuracy and confidentiality. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/STAR/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For POP Health, Care Coordinator manages cases regarding utilization review, discharge planning, and patient services coordination. Collaborates with insurers, managed care organizations, referral providers, patients, and families to assist in developing case management guidelines. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30- 4:00pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Performs daily screenings using EMR-generated appointment reports and vitals for patients. Alert the provider of the need to place an order for an appropriate screening exam. Performs care coordination to ensure completion of provider-ordered screening exams. Uses relationship-based strategies to engage patients in care. Ensures that screening results are received timely and entered into the electronic medical record (EMR). Actively monitors results to ensure appropriate follow-up and diagnostic studies are ordered and completed, as appropriate. Assists patients to follow through on their care plan wellness goals, using both phone and in-person contact. Uses established care guidelines to implement provider-directed reminders and recalls in the EMR. Utilizes EMR-generated appointment reports to capture missed appointments. Assists in the coordination of appointments and referrals for physical and behavioral health appointments. Performs abstractions of historical screening results into the EMR system. Identifies internal and external challenges related to patient and staff cooperation. Recommends improvements to processes as appropriate. Meets with the Manage Care Team continually, holding documented meetings to review issues and progress. Serves as a liaison between patient and provider to ensure proper communication is had. Facilitates and ensures recommendations are communicated across the health care team. Works with patients to identify health/wellness goals and incorporates these goals into shared care plans. Maintains accurate and up-to-date tracking system for screening management. Monitors and reports productivity statistics, program status, challenges, updates, and developments to the Managed Care Team. Other duties as outlined in the official job description. QUALIFICATIONS: Education: High School Diploma or GED required. Graduation from a Certified Medical Assistant Program is required. Associate degree preferred, or equivalent work experience in a medical/mental health setting preferred. Licensure/Certification: Medical Assistant Diploma/Certificate is required. Valid California driver's license, and auto insurance is required. As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: 2+ years as a Medical Assistant in Care Management or Population Health setting or related experience is required. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Interpersonal Skills: Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills. Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Job Description Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Compliance & Risk Analyst, RN contributes to quality, accreditation, regulatory and licensing, patient safety and risk management activities for the health system. Provides clinical, educational, consulting, and coordinating support to assigned areas. Uses nurse's licensure as a substantial amount of scientific knowledge or technical skill for indirect patient care services that ensure the safety, and protection of patients. Schedule: Monday-Thursday, 7am-5:30pm, 10 Hrs. | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Acts as a consultant and contributor to establishment of processes for quality, accreditation, regulatory, licensing, risk, patient safety, and infection prevention activities and programs. Oversees maintenance of the policy/procedure manual; creates, reviews, and revises policies, guidelines, forms. Organizes and coordinates project planning, group processes facilitation, training, and appropriate application of information technology. Participates in root cause analysis of significant events and collaborates on corrective action to prevent recurrences. Utilizes experience and evaluation skills to foresee potential problems and formulate alternative solutions to assure continuous clinical patient care improvement, optimal productivity and support in areas decreasing cost and anticipates future direction. Abstraction of patient health information from existing medical record to patient's electronic medical record as needed; provides clinical review for the member grivance and complaint review process. Supports employee wellness initiatives; acts as a clinical resource for the employee wellness. May be asked to review employee's required Health Assessments (ex, TB). Support Management of SAC Health employees aerosol transmissible disease (ATD) protocol. May contribute to support infection prevention and control activities. Travel to other SACH clinics as necessary for audits; must have a reliable vehicle, valid driver's license, and auto insurance. Other duties as assigned by the Executive Director of Compliance & Risk Management. QUALIFICATIONS: Education: Bachelors Degree of Science (BSN) required. Licensure/Certification: Active and unrestricted California Registered Nurse License. Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Valid California driver's license, and auto insurance. Experience: 5 years in outpatient setting in a leadership capacity, 5+ years regulatory accreditation experience, 3+ years in risk management experience or cerificate in lieu of experience required. 5+ Policy and Procedure writing experience preferred. Essential Technical/Motor Skills: Ability to utilize planning software, spreadsheets and word processing software, input data, typing, and effective use of telephone. Interpersonal Skills: Strong analytical communication, interpersonal, rapport-building, presentation, and documentation skills. Strong teamwork skills. Essential Mental Abilities: Strong planning, problem solving, documentation, and organizational skills. Able to manage time effectively and plan and implement objectives. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Community Health Worker, ECM supports patients and their families with educational resources about their diseases and helps to navigate the many paths of a healthcare diagnostic and treatment process. Provides age and culturally appropriate information and resources during the diagnostic evaluation. Identifies support groups appropriate for patients and families and coordinates scheduling. Removes obstacles to treatment by scheduling appointments, coordinating referrals, arranging transportation, childcare, translation, and other needed services. Tracks and documents metrics and outcomes. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30am -4:00pm | Location: SBC Clinic, San Berardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Assist patients navigate the healthcare system and connect them to community resources. Conduct intake interviews with patients, including enrolling in the Sliding Fee program, and other programs the team deems necessary. Assists the team to build organizational relationships with community based organizations and programs. Will be required to engage in community outreach, conduct patient home visits, and collaborate with various community-based entities. Develops relationships among primary care teams and assists in the coordination of communication with patients and providers. Participates in the systematic population/caseload review, and works with other members of the care team to facilitate patient health and comfort and support the patient and they learn to self-navigate. Follow-up with patients via phone calls, home visits and visits to other settings where patients can be found. Assist patients with completing applications and registration forms. Conduct eligibility determination, enrollment and follow-up with uninsured patients. Help patients set personal goals, and attend appointments. Provide referrals for services to community agencies as appropriate. Help patients connect with transportation resources and give appointment reminders in special circumstances. Transporting patients is strictly prohibited. Be knowledgeable about community resources appropriate to needs of patients/families. Be responsible for providing consistent communication to the primary care team to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress. Assist in charting patient health updates in the EHR. Assist in collecting data and reporting on the status of patients. Ability to develop spreadsheets and reports and report findings. Must demonstrate a willingness for growth and learning in the area of EMR, MI, and multidisciplinary collaboration. Required to make patient home visits or various community based entities as necessary; must have a reliable vehicle, valid driver's license, and auto insurance. Other duties as outlined in the official job description. QUALIFICATIONS: Education: High School Diploma or equivalent required. AA in Social Work, or equivalent work experience in a medical/mental health setting preferred. Licensure/Certification: Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Valid California driver's license, and auto insurance.. Experience: 3+ years of experience in a community-based setting or related experience is required. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Interpersonal Skills: Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; perform basic math functions; manage multiple assignments effectively; compose written material; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For Utilizes Medical Assistant training to provide comprehensive healthcare services and support. Works one-on-one with patients, delivering routine medical care and ensuring their comfort throughout their visit. Provides professionally competent patient care that is tactful, courteous, and sensitive to patient needs and feelings, aligning with SAC Health's mission, vision and values. Efficiently and effectively performs the daily tasks of the clinic. Performs other duties as needed. Schedule: 5 days per week, 8 hours per day, Monday-Thur 9am-6pm 1hour lunch. Friday 7:30am-4pm 30min lunch | Location: Womans Health Department, SBC Clinic, San Bernardino, CA Internal: Transfer Only - may not qualify for a step increase if similar title/wage assignment. ESSENTIAL FUNCTIONS AND DELIVERABLES Provides clinical support; escort patients to an exam room; obtain vital signs, such as blood pressure, temperature, and pulse, etc. Collects patient medical history. Upon the authorization and under the supervision of a licensed staff performs basic patient testing such throat cultures, EKGs, TB skin testing, immunizations, hearing tests, basic visual acuity, urine tests, phlebotomy, etc. within the capacity of MA certification and training. Obtain authorizations as necessary for processing patients' required services. Explains and ensures completion of patient required forms and questionnaires. Manages paperwork, medical records, and correspondence according to defined company procedures. Scrubs chart to identify patient's needs for health maintenance, medications refills, immunizations, etc. Performs orders placed by the provider, within scope of practice. Assists the provider with procedures. Setting out instruments and supplies in anticipation of provider needs and may assist with performing exams as necessary. Maintains clean, organized, and fully stocked lab and exam rooms; cleans both areas daily according to policy and guidelines. Processes labs daily ensuring appropriate collection, handling, labeling, and processing of specimens. Processes and follows up on imaging and lab results as assigned. Instructs patients regarding tests, procedures, as requested by the provider(s). As designated, maintains all logbooks, keeping them up to date, e.g., refrigerator and freezer temperature logs, oxygen log, etc Keeps updated on all SAC Health programs, e.g., VFC, CHDP, EWC, FPACT etc. Works in collaboration with provider and patient access team to determine patient eligibility and initiate application process. Assist in storage and handling of all vaccines (Private stock and/or VFC) and medications. Assists other MAs with tasks as needed. Ability to problem solve difficult situations that arise in the work area. Ability to collaborate, support and function in a teaching organization that builds, coaches, and embraces interns, Nurse Practitioner and residency programs. Must demonstrate a passion for the team and can consistently work with rotating doctors, residents, NP students and interns, while continuously building a trusting, safe, patient centered workplace. Demonstrate the ability to be culturally sensitive and respect diversity, work effectively and with individuals of different cultures and socioeconomic status, passion for service. Other duties as outlined by the official job description. QUALIFICATIONS: Education: High School diploma or equivalent required. Diploma from an accredited Medical Assistant Program required. Certified Medical Assistant (CMA) preferred. Licensure/Certification: Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position you must receive EPIC certification for the module you have been hired into. Experience: Minimum of one (1) year medical office experience preferred. Bilingual English/Spanish preferred. Experience with VFC program a plus. Essential Technical/Motor Skills: Ability to use measuring devices and appropriate medical equipment used for patient care and testing. Legible writing and charting skills. Interpersonal Skills: Strong interpersonal relations skills. Fluency in English and Spanish preferred with the ability to translate medical information. Ability to maintain a professional attitude in difficult situations and communicate effectively. Understands needs of clinic and works well in a team environment. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For Nurse Practitioner (NP) integrates advanced nursing processes (comprehensive assessment, diagnosis, planning, implementation, and evaluation) to deliver high-quality healthcare services and ensure continuity of care for patients. Utilizes advanced knowledge of nursing principles, practices, and ethics to perform duties within the NP Scope of Practice. Has authority and accountability for coordinating outpatient care, including advanced treatment plans. Collaborates with interdisciplinary teams to optimize patient outcomes and enhance patient satisfaction. Performs other duties as needed to support efficient operations of Internal Medicine and meet patient care needs in the outpatient setting. Schedule: Per Diem, as Needed, Minimum of 8 hours per pay period | Location: Brier Clinic, San Bernardino, CA This position is a non-benefited position. ESSENTIAL FUNCTIONS AND DELIVERABLES Apply advanced nursing knowledge and skills within the NP scope of practice to manage call queues, perform triage, coordinate patient referrals, and provide comprehensive patient education to patients and their families. Develop and implement educational programs tailored to the specific needs of patients, families, and healthcare professionals related to various health conditions. Serve as a clinical resource and provide expertise to clinic staff, physicians, patients, and other departments on medical and nursing matters. Conduct comprehensive nursing assessments and perform both simple and complex diagnostic and therapeutic procedures required by the patient population served by the NP. Document patient encounters accurately and efficiently in the EMR system according to established policies while maintaining strict patient confidentiality. Actively participate in quality improvement initiatives aimed at enhancing the quality of care provided by the NP, including the development and evaluation of care standards. Stay informed about current insurance information and regulations affecting patients and families, ensuring compliance with insurance authorization requirements. Instruct and schedule patients for tests and procedures ordered by healthcare providers, assist with obtaining authorizations, and communicate test results to patients after review by healthcare providers. Deliver high-quality patient care by adhering to departmental procedures and standards, and recommend innovative methods or processes that enhance quality, efficiency, and effectiveness of care. Assist in the development and updating of guidelines and procedures to ensure efficient workflow and adherence to best practices. Use time efficiently to ensure completion of nursing duties in accordance with established departmental procedures and standards. Coordinate and actively participate in the cross-training of other team members within the department to ensure a cohesive and skilled workforce. Collaborate with multidisciplinary teams to coordinate complex care plans for patients with chronic conditions, including medication management, specialist referrals, and community resources. Develop and implement initiatives to promote health education and disease prevention within the community served by the NP, including wellness programs, health screenings, and outreach events. Other duties as outlined by the official job description. QUALIFICATIONS: Education: Master's Degree and completion of NP curriculum required. Doctorate preferred. Licensure/Certification: Active and unrestricted California Registered Nurse (RN) license and California Nurse Practitioner Certificate required. Preferred to have a National Provider Identifier (NPI). DEA License is required. As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: Minimum one year experience in an area of NP specialty required. Minimum two (2) years of experience as an RN in an internal medicine setting or in a sub-specialty clinic environment required. Management experience preferred. Essential Technical/Motor Skills: Proficiency in EMR systems like Epic, advanced computer skills in MS Excel, PowerPoint, Outlook, and Word, as well as, the ability to use planning software and spreadsheets for scheduling and data analysis. A typing speed of 40 WPM is needed for efficient data entry, along with accurate copying skills. Effective telephone use is essential for patient communication and care coordination. Interpersonal Skills: Exhibit strong interpersonal abilities to communicate effectively and collaborate with patients, families, healthcare professionals, and interdisciplinary teams. This entails active listening, empathy, cultural sensitivity, and the capacity to build rapport and trust across diverse healthcare environments Essential Mental Abilities: Possess critical mental faculties to analyze complex medical situations, make informed decisions, and adapt to evolving patient needs. This includes strong problem-solving skills, attention to detail, and the ability to prioritize tasks efficiently in a fast-paced healthcare environment. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Effective on Your First Day! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare â€" Teamwork â€" Wholeness â€"Integrity â€" Compassion â€" Excellence â€" Humble Service â€" Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Manager of the Community Resource Center (CRC) is responsible for overseeing the daily operations, programs, and services offered at the center. This role ensures that the CRC serves as a welcoming, accessible hub for community engagement, resource navigation, and support services. The Manager will lead a team, develop partnerships, and implement strategies to meet the needs of the local community while aligning with organizational goals. Travel will be required. Schedule: 4 days per week, 10 hours per day, Monday - Thursday, 7:00 am - 5:30 pm | Location: SBC Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Manages the Community Resource Center operations, staff, students and volunteers. Oversees scheduling, payroll activities, budgeting, and reporting for CRC activities and programs. Works with HR in the recruitment and processing of event volunteers. Assists in the interviewing process and evaluation of CRC Staff. Coordinates flow of information within the department. Maintains schedule for regular department meetings. Monitors CRC contract compliance, audits and reports. May assist in monitoring of other program contracts or grants if needed. Builds and maintains strong relationships with community organizations, local agencies, and stakeholders. Develops and implements outreach strategies to increase awareness and utilization of CRC services. Assesses community needs and designs programs that provide education, resources, and support. Represents the CRC at community events, meetings, and forums. Promotes outreach projects and programs for surrounding communities. Monitors program and event effectiveness and adjusts offerings based on feedback and data. Understands and is sensitive to the complexity of psychosocial stressors impacting the underserved populations served by SAC Health. Maintains updated resource directories and referral systems. Connects individuals and families to internal and external resources, including health, housing, employment, and social services. Conducts interviews with families to perform assessments and service plan needs and identifies basic needs that are required for the family to stabilize. Facilitates education groups as needed including, but not limited to Healthy Weight class, Postpartum Depression support group, and other health education classes as appropriate or needed. Coordinates Multi-disciplinary Team meetings as needed. Maintains CRC monthly/quarterly report identifying department activities and highlighting Social Determinants of Health. Makes reports, data and event schedules available for inclusion in monthly SAC Health Board reports. May work in the evenings and weekends and travels for community events. Other duties as listed in the official job description. QUALIFICATIONS: Education: Bachelor's Degree in Health Education, Public Health, Community Development or related field required. In lieu of degree, equivalent combination of education & experience will be considered. Licensure/Certification: Valid CA Driver's License and auto insurance. Experience: A minimum of four (4) years of experience working in FQHC or Community Health Clinic setting AND a minimum of four (4) years of Supervisory experience required. Essential Technical/Motor Skills: Fine motor skills with the ability to use a computer on a routine basis Interpersonal Skills: Must display integrity and dependability, must demonstrate a calm, courteous, and caring demeanor, especially when under stressful or difficult situations or while under pressure. Essential Mental Abilities: The ability to work under pressure, think critically, organize, prioritize and problem solve. The ability to follow direction and maintain a calm demeanor under pressure. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Lead LVN works under the supervision of the LVN Manager to coordinate and maintain a smooth operation within the clinic back office. Interfaces with staff and clinicians to assure clinical efficiency and maximum productivity. Directs clinic back office personnel, monitoring productivity while emphasizing completeness and concern for the patient. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30am - 4:00pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Directs back office team on a day-to-day basis ensuring job tasks are performed in a productive and high quality manner. Develops back office personnel work schedule, ensuring adequate coverage Ensures team participation in quality control functions according to Policy and Procedure (expired meds, sterilization criteria and logs) by creating and submitting weekly reports. Orders supplies and maintains storage room to ensure rooms are fully stocked. Monitors job performances and provides input for performance reviews. Maintains cohesive team environment Assists in developing and ensuring implementation of new hire training protocol; participates training of personnel. Instructs and or schedules patients regarding test procedures ordered by physician, notifies patient/parent of test results after physician review Uses LVN Scope of Practice skills and knowledge to anticipate potential problems using preventive care approach. Formulates alternative solutions using effective problem-solving techniques. Ability to collaborate, support and function in a teaching organization that builds, coaches and embraces interns and residency programs. Must demonstrate a passion for the team and have the ability to consistently work with rotating doctors, residents and interns, while continuously building a trusting, safe, patient centered workplace. Meets with MA/LVN staff on a regular basis to assure optimal productivity, support, resolve problems and maintain line of communication. Actively participates in development of new methods to improve clinical operations. Ensures proper operations, calibration, and maintenance of equipment in all clinical areas. Ensure quality control functions, according to policy and procedure (expired medication, instruments processing). Implement/maintain universal precautions. Process paperwork i.e. forms and labs as necessary, while maintaining patient confidentiality. Maintains patient flow for optimal function of clinic Must be able to adhere to the Attendance policy and procedure Demonstrate the ability to be culturally sensitive and respect diversity, work effectively and with individuals of different cultures and socioeconomic status; Passion for service. Other duties as outlined in the official job description. QUALIFICATIONS: Education: High School Diploma or equivalent required. Licensure/Certification: Current, active and unrestricted LVN License required; current Basic Life Support (BLS) certification required (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: Minimum of three (3) years' experience as an LVN is required. Experience in an FQHC outpatient setting is highly preferred. Essential Technical/Motor Skills: Must have proficient computer skills including data entry. Must be able to use a variety of office equipment including fax machine, scanner, printer and copier, answering telephones, good digital dexterity, and hand-eye coordination to utilize assessment tools. Interpersonal Skills: Professional and strong communication skills in difficult situations. Ability to descalate concerns. Telephone etiquette required. Effective communication. Team oriented. Ability to translate medical information is preferred. Essential Mental Abilities: Prioritize variety of assignments, follow moderate/complex instructions, proofread documents for content/context accuracy, recognize and appropriately report safety problems or other problem situations. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For As a member of the Care Management Team, the ECM Care Manager, Behavioral Health (ECMCMBH) is responsible for the clinical coordination of moderate to high-risk patients, such as, but not limited to, homelessness, chronic medical, behavioral, substance use health conditions, social determinates of health issues, children and/or youth, and individuals with post-incarceration. The ECMCMBH works collaboratively within an interdisciplinary care team to improve the health and wellbeing of patients enrolled in the Care Management Team. The ECMCMBH will provide brief behavioral therapeutic interventions and linkages to community resources and education on chronic medical and behavioral health conditions. Utilizing evidence-based approaches, the ECMCMBH will promote ongoing engagement with patients and work collaboratively with practitioners across the healthcare spectrum to provide integrated care management services to moderate to high-risk patients. The ECMCMBH will be responsible for crisis evaluation and intervention for patients within the Care Management Team. Individuals with ACSW licensure may work within the scope of practice allowed and will be provided clinical supervision. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30- 4:00pm| Location: SBC Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Provide intensive case management for a set caseload of patients with complex behavioral and medical needs. Manage both acute and chronic behavioral/mental health diseases; Reevaluate psychosocial plan of care and ensure continued appropriateness based on the patient's changing needs and condition. Conduct initial screening assessments. Conduct ongoing behavioral health and psychosocial assessments. Provide recommendations based on assessment of patients. Monitor for warning signs of decompensation and crisis and respond accordingly. Work cohesively with interdisciplinary care team as well as health care practitioners across the continuum. Actively participate in the outreach and engagement of new patients. Promote programs to patients, families, and staff to build a patient base. Meet daily, weekly and/or monthly productivity expectations set by management. Prepare and present systematic case reviews in collaboration with interdisciplinary team. Ability to manage multiple assignments effectively; compose written material; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail. Ensure the implementation and compliance of patient care as per provider's order. Work with patients to identify health/wellness goals and incorporate these goals into a shared care plan that facilitates communication among patients and providers. Provide Patients, Family, and Caregiver Individual Health Education on Disease Process. Elements of the health education process include verbal and written hand-outs for their reference. Required to make patient home visits as necessary; must have a reliable vehicle, valid driver's license, and auto insurance. Other duties as outlined in the official job description. QUALIFICATIONS: Education: A Master's Degree in Social Work (MSW) or related field of study is required. Licensure/Certification: Must have a valid CA Driver's License and Auto Insurance. ACSW is highly preferred. Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: 1+ years of experience providing case management and mental health services in a community setting with homeless and/or at-risk population is highly preferred. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Interpersonal Skills: The ability to communicate positively and effectively with all staff in a multidisciplinary environment. Ability to conduct meetings and present in a public forum. Strong interpersonal relations skills. Fluency in English and Spanish preferred. Ability to maintain a professional attitude in difficult situations and communicate effectively. Understands needs of clinic and works well in a team environment. Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For Responsible for case management by triaging patients referred to the Behavioral Health and Addiction Recovery Clinic, conducting nurse intake visits, chart reviews, Suboxone inductions, nurse visits for Vivitrol, collaborate with community partners for program access, schedule new patient referrals, monitor buprenorphine patient panels, working with care coordinator for scheduling medical appointments, and ensure prescribing providers are scheduled with patients. Works closely with Lead Physician, BH provider, and Clinical Director to grow the program and provide evidence-based patient care. Provides supervision to medical assistant and care coordinator, working closely with them as a team to ensure patient needs are met. Work with providers to evaluate the plan of care and ensures continued appropriateness based on the patients changing needs and condition. Maintains working knowledge of specialized case and utilization management methodologies and practices. Schedule: 4 days per week, 10 hours per day, Tuesday-Friday, 7:00a,-5:30pm | Location: SBC Clinic San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Reviews the patient's electronic medical record to provide quality care through developing, implementing, and evaluating individual patient and formulates with the provider a plan of care appropriate for the patient. Communicates with other case health professionals and coordinators with regard to patient's situation. Facilitates and ensure recommendations are communicated across the healthcare team. Will collaborate very closely with Behavioral Health team member to ensure patients willingness to participate in recovery. Collaborates with physicians, other health care professionals (therapists, social services, pastoral care, and supportive services), clients, and families in developing a comprehensive, coordinated plan for care. Make appropriate request to Medical Provider when medication dosage change is indicated and carry out those orders in an accurate and timely manner. Assists with the development of goals and objectives of the SACHS clinics as it pertains continuum of patient care. May assist with triaging patients when necessary. Monitor and promote effective utilization of healthcare resources through EMR and clinical measures. Tracks medical and behavioral health outcomes of the patients. Responsible for reviewing patient's prescriptions and OTC medications to ensure they are properly prescribed and to assess whether client is aware of adverse reactions. Carry out all physician orders including telephone orders. Maintains working knowledge of specialized case and utilization management methodologies and practices; applies concepts to every-day practice. Works with all levels of staff to ensure SACHS program measures are being met. Providing pharmaceutical counseling/education to patients and staff. Consulting with clinic physicians and staff on pharmacology/pharmacokinetic questions concerning agency patients. Assist develop policies/procedures, clinical guidelines, ancillary guidelines, etc., for patient care; reviews and revises as indicated. Communicates with other case health professionals and coordinators with regard to patient's situation. Facilitates and ensure recommendations are communicated across the healthcare team. Will collaborate very closely with Behavioral Health team member to ensure patients willingness to participate in recovery. Collaborates with physicians, other health care professionals (therapists, social services, pastoral care, and supportive services), clients, and families in developing a comprehensive, coordinated plan for care. Make appropriate request to Medical Provider when medication dosage change is indicated and carry out those orders in an accurate and timely manner. Responsible for reviewing patient's prescriptions and OTC medications to ensure they are properly prescribed and to assess whether client is aware of adverse reactions. Carry out all physician orders including telephone orders. Assist with controlled substance medication to monitor for overuse/abuse when deemed necessary by the pharmacist, nurse, or physician. Responsible for assisting patient with receiving authorization or benefits needed to assist the patient while in the BH clinic. Maintains current knowledge of all documents that direct practice, e.g., compliance policies, clinical guidelines, ancillary guidelines, etc. Must maintain a professional appearance along with friendly, cooperative, caring and calm behavior. Must be committed to serve low-income clients. Other duties as outlined in the official job description. QUALIFICATIONS: Education: Satisfactory completion of an accredited Registered Nursing program; Bachelor's in Nursing (BSN) degree preferred. Licensure/Certification: Current California Registered Nursing License, current CPR/BLS certification. As a requirement of this position you must receive EPIC certification for the module you have been hired into. Experience: Minimum of two (2) years case management in a behavioral health or substance use setting, Medicated Assisted Therapy (MAT) experience preferred. Outpatient clinic preferred or equivalent at a supervisory level. Bilingual in English and Spanish preferred. Essential Technical/Motor Skills: Computer competency; Able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position. Interpersonal Skills: Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Essential Mental Abilities: Able to communicate effectively in English in person, in writing, and on the telephone; think critically; perform basic math functions; manage multiple assignments effectively; compose written material; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Effective on Your First Day! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Job Description Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Patient Service Representative (PSR), Behavioral Health perform as the frontline gatekeepers - as they gather critical patient information at the start of the patient visit and set the stage for the remainder of the encounter. Works under the supervision of the area supervisor to manage patient check-in and check-out duties, greets patients, answers phones, verification of patient demographic information, determine the correct insurance attach to visit, collects appropriate documentations, collects copays, post all patients charges and cashiering processes within policy, appointment scheduling and assigned clerical responsibilities. The job requires exceptional communication, customer service, organizational, interpersonal skills and ability to work with minimal supervision. All activities must be conducted in a confidential, professional, and personable manner. Performs other duties as needed. Schedule: 4 days per week, 10 hours per day, Monday - Thursday, 7am - 5:30 pm | Location: SBC Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Supports and implements the organizations vision, mission and values. Maintains a high-level of customer service with patients and their family members, staff, and providers. Cultivates and encourages a culture centered on compassionate service, customer service and strong accountability. Establishes priorities and strategies for completing daily tasks, ensuring all responsibilities are promptly fulfilled in timely manner. Performs all job functions in a professional, courteous, and timely manner. This includes all electronic communication platforms. Performs timely and accurate patient registration and patient flow tracking in accordance to our health center procedures. Determines and verifies patient program/insurance eligibility requirements. Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on electronic health record. Collects payments and co-pays from patients; obtains authorizations for credit card transactions. Applies payments and adjustments to patient accounts in the computer system accurately and reconciles daily reports. Adheres to payment collection policies and procedures. Ensures patient completes required forms, obtains necessary signatures, and accurately enters patient information for registration. Provide information for all inquiries both in person and by telephone regarding clinic fees and payment programs for uninsured patients. Determine appropriate program or payer source for each patient checking in based on complex criteria including medical services needed, family size and income. Interview patients for sliding fee scales. Providing applications and screening patients as needed. Determine amount of discount and utilizing federal poverty guidelines. Demonstrates the ability to identify the patients account via date of birth or name search; creates accounts for new patient appointments; and verifies and updates demographic information. Knows and follows eligibility requirements and verification processes for coverage programs. Enters confidential personal health information and financial information into EMR accurately. Complies with federal and local laws in ensuring patient privacy. Schedules, confirms and cancels appointments; coordinates walk-in patients; follows up with clinic leadership to enhance use of appointments. Utilizes the appointment template to meet or exceed productivity standards. Schedule appointment requests, reschedule cancellations for assigned and nonassigned departments. Collect payments, count all cash and credit card payments collected at the end of each business day. Understand how to balance and add all collected totals before closing cash drawer. Understand how to print closing report, correctly fill out cash envelope and turn into supervisor by end of each business day. Handles sensitive or confidential information with discretion and sound judgment, knowing when to make decisions independently and when to seek input from others. Understand HIPAA expectations, computer privacy and personal health information documents and follow SACH policies. Understand what a FQHC is and the expectation we have as a clinic to obtain Uniform Data System (UDS) information as well as federally poverty level (FPL). Must be willing and able to work at all locations as needed to meet patient care needs. Have flexible work hours according to clinic needs. Complies with organizational policies and procedures. Conducts outreach activities to assist in increasing access services for Behavioral Health and MAT services needed for our patient population. Other related duties and responsibilities as assigned. QUALIFICATIONS: Education: High school diploma or equivalent required. Licensure/Certification: As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Experience: Six months of customer service, general office, healthcare related, or vocational training experience required. Medical terminology preferred. Working knowledge of insurance verification/eligibility insurance programs (ex: Medi-cal, MediCare and sliding fee programs) preferred. Experience with electronic health records, familiarity with EPIC preferred. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Telephone skills and computer competency required. Interpersonal Skills: Bilingual-English/Spanish preferred. Must have excellent communications skills both orally and in writing. Must possess the ability to communicate with and relate to a diverse group of people including patients, community, and other staff. Must have strong conflict and problem resolutions skills. Must demonstrate the ability to supervise professional and para-profession staff while handling multiple tasks. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Integrated Leaves of Absence Specialist is responsible for the end-to-end management and coordination of all types of employee leaves, ensuring a seamless experience for the employee while maintaining strict compliance with a complex web of federal, state, and local regulations. Schedule: 4 days per week, 10 hours per day, Tuesday - Friday, 7:00 am - 5:30 pm | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Serves as the primary point of contact for employees, guiding them through the leave process from initial request to their return to work. This involves providing empathetic support and clear, confidential communication. Administers all leave types, including the Family and Medical Leave Act (FMLA), Americans with Disabilities Act (ADA), workers' compensation, short-term/long-term disability, and military or parental leaves. Gathers, verifies, and processes all required paperwork, including medical certifications, and maintains accurate, confidential records of leave requests and usage in the HRIS. Collaborates closely with other specialists, such as payroll (to ensure accurate pay during leave), benefits (to coordinate insurance premiums and coverage), and people relations (for complex cases or escalations). Facilitates the interactive process for accommodation requests under the ADA, which involves assessing requests, coordinating with managers and healthcare providers, and ensuring approved accommodations are implemented properly. Manages the smooth transition of employees back to work, which may include obtaining fitness-for-duty certifications and coordinating any necessary transitional work or light duty. Serves as the subject matter expert on all leave-related issues, advising managers and PS Business Partners, and develops and/or conducts training sessions on leave regulations and internal procedures. Coordinates with third-party administrators (TPAs) and insurance carriers to ensure timely processing of claims and paperwork. This includes partnering with the third-party leave administrator to ensure accurate case setup, timely processing, and clear communication with all parties. Other duties as outlined by the official job description. QUALIFICATIONS: Education: High School Diploma or the equivalent is required. Bachelor's degree in Human Resources, Business Administration or related field is preferred. Licensure/Certification: Professional in Human Resources (PHR/SPHR), or Certified Professional (SHRM-CP) preferred. Experience: A minimum of three (3) years of experience managing federal and state (FMLA, ADA, PFL, Workers' Compensation) leaves of absences, high volume leaves of absences is required. Leave administration experience in a direct acute or outpatient healthcare experience is preferred. Essential Technical/Motor Skills: Must possess strong computer and data-entry skills with proficiency in HRIS systems, Microsoft Office, and electronic file management. The role requires the ability to accurately enter, audit, and retrieve data; operate standard office equipment; and follow standardized workflows for processing employee documents and reports. Essential motor skills include the ability to sit for extended periods, perform repetitive hand motions for typing and filing, lift up to 20-25 pounds, and reach or bend to organize files and office materials. Together, these technical and physical abilities ensure efficient, accurate, and compliant support of People Success operations Interpersonal Skills: Must demonstrate strong interpersonal skills, including professionalism, empathy, and the ability to maintain confidentiality in all interactions. This role requires clear and courteous communication by phone, in person, and in writing with employees, leaders, patients, students, residents, and external partners. Must be committed to supporting a culture of diversity, equity, and inclusion, building positive and respectful working relationships across all levels of the organization. The ability to remain patient, approachable, and service-oriented under pressure and while meeting strict deadlines is essential. Strong active listening skills, tact, and the ability to collaborate effectively with team members contribute to a smooth and responsive People Success experience. Essential Mental Abilities: Critical thinking to interpret and apply leave policies and procedures. The role requires effective problem-solving abilities, including the capacity to analyze information, identify discrepancies, and recommend solutions. Must be able to remain focused, organized, and adaptable amid shifting demands while maintaining a high level of accuracy and confidentiality. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Compliance & Risk Analyst, RN contributes to quality, accreditation, regulatory and licensing, patient safety and risk management activities for the health system. Provides clinical, educational, consulting, and coordinating support to assigned areas. Uses nurse's licensure as a substantial amount of scientific knowledge or technical skill for indirect patient care services that ensure the safety, and protection of patients. Schedule: Monday-Thursday, 7am-5:30pm, 10 Hrs. | Location: Brier Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Acts as a consultant and contributor to establishment of processes for quality, accreditation, regulatory, licensing, risk, patient safety, and infection prevention activities and programs. Oversees maintenance of the policy/procedure manual; creates, reviews, and revises policies, guidelines, forms. Organizes and coordinates project planning, group processes facilitation, training, and appropriate application of information technology. Participates in root cause analysis of significant events and collaborates on corrective action to prevent recurrences. Utilizes experience and evaluation skills to foresee potential problems and formulate alternative solutions to assure continuous clinical patient care improvement, optimal productivity and support in areas decreasing cost and anticipates future direction. Abstraction of patient health information from existing medical record to patient's electronic medical record as needed; provides clinical review for the member grivance and complaint review process. Supports employee wellness initiatives; acts as a clinical resource for the employee wellness. May be asked to review employee's required Health Assessments (ex, TB). Support Management of SAC Health employees aerosol transmissible disease (ATD) protocol. May contribute to support infection prevention and control activities. Travel to other SACH clinics as necessary for audits; must have a reliable vehicle, valid driver's license, and auto insurance. Other duties as assigned by the Executive Director of Compliance & Risk Management. QUALIFICATIONS: Education: Bachelors Degree of Science (BSN) required. Licensure/Certification: Active and unrestricted California Registered Nurse License. Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Valid California driver's license, and auto insurance. Experience: 5 years in outpatient setting in a leadership capacity, 5+ years regulatory accreditation experience, 3+ years in risk management experience or cerificate in lieu of experience required. 5+ Policy and Procedure writing experience preferred. Essential Technical/Motor Skills: Ability to utilize planning software, spreadsheets and word processing software, input data, typing, and effective use of telephone. Interpersonal Skills: Strong analytical communication, interpersonal, rapport-building, presentation, and documentation skills. Strong teamwork skills. Essential Mental Abilities: Strong planning, problem solving, documentation, and organizational skills. Able to manage time effectively and plan and implement objectives. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Community Health Worker, ECM supports patients and their families with educational resources about their diseases and helps to navigate the many paths of a healthcare diagnostic and treatment process. Provides age and culturally appropriate information and resources during the diagnostic evaluation. Identifies support groups appropriate for patients and families and coordinates scheduling. Removes obstacles to treatment by scheduling appointments, coordinating referrals, arranging transportation, childcare, translation, and other needed services. Tracks and documents metrics and outcomes. Schedule: 5 days per week, 8 hours per day, Monday - Friday 7:30am -4:00pm | Location: SBC Clinic, San Berardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Assist patients navigate the healthcare system and connect them to community resources. Conduct intake interviews with patients, including enrolling in the Sliding Fee program, and other programs the team deems necessary. Assists the team to build organizational relationships with community based organizations and programs. Will be required to engage in community outreach, conduct patient home visits, and collaborate with various community-based entities. Develops relationships among primary care teams and assists in the coordination of communication with patients and providers. Participates in the systematic population/caseload review, and works with other members of the care team to facilitate patient health and comfort and support the patient and they learn to self-navigate. Follow-up with patients via phone calls, home visits and visits to other settings where patients can be found. Assist patients with completing applications and registration forms. Conduct eligibility determination, enrollment and follow-up with uninsured patients. Help patients set personal goals, and attend appointments. Provide referrals for services to community agencies as appropriate. Help patients connect with transportation resources and give appointment reminders in special circumstances. Transporting patients is strictly prohibited. Be knowledgeable about community resources appropriate to needs of patients/families. Be responsible for providing consistent communication to the primary care team to evaluate patient/family status, ensuring that provided information, and reports clearly describe progress. Assist in charting patient health updates in the EHR. Assist in collecting data and reporting on the status of patients. Ability to develop spreadsheets and reports and report findings. Must demonstrate a willingness for growth and learning in the area of EMR, MI, and multidisciplinary collaboration. Required to make patient home visits or various community based entities as necessary; must have a reliable vehicle, valid driver's license, and auto insurance. Other duties as outlined in the official job description. QUALIFICATIONS: Education: High School Diploma or equivalent required. AA in Social Work, or equivalent work experience in a medical/mental health setting preferred. Licensure/Certification: Current CPR/BLS certification (must be American Heart Association or Red Cross accredited program). As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Valid California driver's license, and auto insurance.. Experience: 3+ years of experience in a community-based setting or related experience is required. Essential Technical/Motor Skills: Must be proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook). Must be able to use widely support internet browsers. Must have the ability to use variations of electronic health records and other various databases. Interpersonal Skills: Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; perform basic math functions; manage multiple assignments effectively; compose written material; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Essential Mental Abilities: Must be flexible to perform a variety of tasks. Must be well organized and a self-starter. Must have strong analytical and problem-solving skills. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/STAR/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For RN Float works under the supervision of the RN Manager and floats to assigned departments as needed. Integrates RN nursing processes (assessment, planning, implementation, and evaluation) to provide services and continuity of care for the patient. Utilizes knowledge of basic nursing principles, practices, and ethics to perform duties within the RN Scope of Practice. Has authority and accountability for coordinating pre-admission and post hospital care. May require occasional travel across all SAC Health Clinics. May require use of personal vehicle if Company vehicle is unavailable. Performs other duties as needed. Schedule: 5 days per week, 8 hours per day, Monday - Friday8:00am - 5:00pm | Location: SBC Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Effectively utilizes RN scope of practice as it pertains to job functions, including message center, clinical care, employee health, etc. Patient Education - Plans, implements, and evaluates care and educational programs for the patients, families and other health professionals pertaining to specific illness. Resource - Functions as a resource person and providing expertise to clinic staff, physicians, patients, and other departments regarding medical and nursing issues. Clinical Practice - coordinates care by providing a nursing assessment and by performing simple and complex diagnostic and therapeutic procedures needed by specific patient population. Documents in the EMR according to established policy. Processes necessary charting and paperwork, while maintaining patient confidentiality. Quality Management - Participates in clinic quality improvement designed to improve quality of care in the clinic. Actively works on the development of standards of care and evaluating the quality of care of the clinic. Insurance Authorization - Maintains ongoing knowledge and understanding of current insurance information and regulations affecting the patient and family (i.e., CCS and other payers). Instructs and/or schedules patients regarding tests/ procedures ordered by a physician; assists with authorization; notifies the patient/parent of test results after physician review. Obtains records and radiology/lab studies for new and established patients. Provides high quality of care by adhering to departmental procedures and standards of care. Uses and recommends new methods or processes within his/her practice that improves quality, efficiency and/or effectiveness. Adheres to all organizational/OSHA safety standards on the job. Completes Relias competency testing, compliance training, health/TB screening and renews license/s, certification/s on or before due date. Uses time efficiently to ensure that nursing duties are complete, and in accordance with established departmental procedures and standards. Coordinates and actively participates in the cross training of other team members. Shows initiative by participating in the generation of new ideas that improve quality, efficiency, and effectiveness within the clinic. Respects patients' rights, including confidentiality. Demonstrates positive interpersonal relations when dealing with associates (i.e., director, nurse manager, fellow employee, other departments, and/or outside agencies). Maintains effective communication to medical provider, associates, referring physician/organization, billing/financial staff, and all outside community agency staff. Communication includes patient information updates, problem resolution, billing information, opportunities for improvement and quality of care. Other duties as outlined in the official job description. QUALIFICATIONS: Education: Associate of Science Degree in Nursing required. Bachelor's Degree in Nursing (BSN) preferred. Experience: Minimum two (2) years of experience as a Registered Nurse. Experience in an outpatient setting preferred. Licensure/Certification: Current and unrestricted California Registered Nurse license required; current Basic Life Support (BLS) certification required. Valid CA Driver's License, valid liability car insurance. Valid Driver's License required at time of hire. As a requirement of this position, you must receive EPIC certification for the module you have been hired into. Essential Technical/Motor Skills: Computer competency; able to read; write legibly; speak in English with professional quality; use computer, printer, and software programs necessary to the position. Interpersonal Skills: Able to relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Able to communicate effectively in English in person, in writing, and on the telephone; think critically; perform basic math functions; manage multiple assignments effectively; compose written material; organize and prioritize workload; work well under pressure; problem solve; recall information with accuracy; pay close attention to detail; work independently with minimal supervision. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The People Development Partner supports the design, coordination, and delivery of programs and tools within SAC Health's People Development curriculum. This role helps employees, leaders, and teams grow through experiences, resources, and partnerships that align with SAC Health's mission and values. Reporting to the People Development Manager, the Partner plays a key role in program operations, facilitation, and measurement, ensuring the success of leadership development, talent management, and engagement initiatives. In addition to facilitating internal development experiences, this role manages academic and continuing education partnerships that help clinical staff maintain expand affordable and accessible growth opportunities for SAC Health employees. Schedule: 4 Days per week, 10 Hours per day, Tuesday - Friday, 7am - 5:30 pm | Location: Brier Clinic, San Bernardino, CA There are no remote/hybrid options for this role. ESSENTIAL FUNCTIONS AND DELIVERABLES Designs, coordinates, and delivers leadership, management, and staff development programs across all levels of the organization. Develops, designs, and facilitates workshops, sessions, and learning experiences annually using SAC Health's facilitation frameworks and People Development tools. Supports the design and delivery execution of SAC Health's first annual flagship leadership and culture program, as well as other engagement-related initiatives. Manages content updates and usability of the People Development Hub monthly, ensuring employees and leaders have access to timely, relevant learning materials. Designs, curates, and publishes new toolkits, guides, and templates that support the quarterly curriculum's focus areas. Partners monthly with leaders and HR Business Partners to maintain and refresh SAC Health's career pathways and development frameworks. Coordinates and debriefs 360 assessments. Collaborates and assists in the development and execution of the annual talent review processes that support career growth and succession planning. Develops and manages academic and continuing education partnerships with local or online universities and professional learning providers. Expands employee access to degree, certificate, and continuing education programs that align with SAC Health's career pathways, compliance needs, and leadership development priorities. Curates and promotes monthly continuing education opportunities that support licensure, compliance, and professional development for SAC Health staff, ensuring offerings align with organizational needs and are accessible through internal development platforms. Promotes monthly partnership opportunities and CE resources internally to increase employee awareness and participation. Collects, analyzes, and reports monthly on participation, satisfaction, and development outcomes for programs and partnerships. Identifies opportunities for process improvement, innovation, and alignment across People Success initiatives. Delivers quarterly program and partnership reports, including participation, satisfaction, and impact metrics. Other duties as outlined in the official job description. QUALIFICATIONS: Education: Required: Bachelor's degree in any field, or equivalent combination of education and related work experience demonstrating capability in employee or leadership development. Preferred: Bachelor's degree or higher in Human Performance, Education, Instructional Design, Learning Experience Design, or related creative field. Licensure/Certification: Required: Valid California driver's license, and auto insurance. Preferred: Professional in Human Resources (PHR / SPHR), Certified Professional (SHRM-CP / SCP), Certified Learning and Development Professional (CLDP), or Certified Professional in Talent Development (CPTD). Experience: Required: Experience that demonstrates readiness to partner with leaders, facilitate learning experiences, and support employee development. This is typically gained through 4 or more years of related experience in learning and development (clinical, administrative, IT), leadership development, training, coaching, organizational development, or related HR roles demonstrating the ability to design or adapt learning content, coordinate multiple projects, and work collaboratively with stakeholders across the organization; strong written and verbal communication skills and comfort presenting, facilitating, or guiding groups; skill in organizing information, managing timelines, and delivering work that is clear, accurate, and useful; curiosity, openness, and a commitment to supporting people through growth and change. Preferred: 5 or more years of progressive experience in learning and development, leadership development, organizational development, or HR consulting roles leading components of development programs, coaching leaders, or facilitating groups at multiple levels of the organization; familiarity with learning and performance systems such as Paycom, Lattice, or comparable platforms; understanding of adult learning principles, instructional design methods, and talent development tools; experience in healthcare, education, non-profit, or other mission-driven environments. Essential Technical/Motor Skills: Efficient use of computer, copier, fax machine, and multiple line telephones. Interpersonal Skills: Strong skills in customer service facilitation, conflict management, change management, listening, responding, interpersonal interactions, influencing, and project management are desirable. A business-minded organizational development professional who can thrive in a culture that is fast-paced, results-oriented, and employee experience focused. Ability to work effectively with leaders of people and teams, and build strong relationships across the organization. Must be able to maintain confidentiality. Able to write legibly, speak with professional quality, and communicate clearly and logically. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect

Who We Are: SAC Health empowers our patients and their families to live vibrant and healthy lives through culturally responsive, exceptional care. Patient-centered, whole-person care. Our unique, full scope, team-based approach is what makes SAC Health the provider of choice for patients. Top-Tier Patient Satisfaction Scores | Largest Teaching Health Center FQHC | 11 Locations offering 44 Specialties | NCQA Patient-Centered Medical Home Level 3 Certified Multi-Site Approved for NHSC & NCLRP loan forgiveness programs - NHSC/Nurse Corps/Pediatric Specialty | HPSA Scores: Primary: 17 | Dental: 25 | Mental: 20 What We Are Looking For The Manager of the Community Resource Center (CRC) is responsible for overseeing the daily operations, programs, and services offered at the center. This role ensures that the CRC serves as a welcoming, accessible hub for community engagement, resource navigation, and support services. The Manager will lead a team, develop partnerships, and implement strategies to meet the needs of the local community while aligning with organizational goals. Travel will be required. Schedule: 4 days per week, 10 hours per day, Monday - Thursday, 7:00 am - 5:30 pm | Location: SBC Clinic, San Bernardino, CA ESSENTIAL FUNCTIONS AND DELIVERABLES Manages the Community Resource Center operations, staff, students and volunteers. Oversees scheduling, payroll activities, budgeting, and reporting for CRC activities and programs. Works with HR in the recruitment and processing of event volunteers. Assists in the interviewing process and evaluation of CRC Staff. Coordinates flow of information within the department. Maintains schedule for regular department meetings. Monitors CRC contract compliance, audits and reports. May assist in monitoring of other program contracts or grants if needed. Builds and maintains strong relationships with community organizations, local agencies, and stakeholders. Develops and implements outreach strategies to increase awareness and utilization of CRC services. Assesses community needs and designs programs that provide education, resources, and support. Represents the CRC at community events, meetings, and forums. Promotes outreach projects and programs for surrounding communities. Monitors program and event effectiveness and adjusts offerings based on feedback and data. Understands and is sensitive to the complexity of psychosocial stressors impacting the underserved populations served by SAC Health. Maintains updated resource directories and referral systems. Connects individuals and families to internal and external resources, including health, housing, employment, and social services. Conducts interviews with families to perform assessments and service plan needs and identifies basic needs that are required for the family to stabilize. Facilitates education groups as needed including, but not limited to Healthy Weight class, Postpartum Depression support group, and other health education classes as appropriate or needed. Coordinates Multi-disciplinary Team meetings as needed. Maintains CRC monthly/quarterly report identifying department activities and highlighting Social Determinants of Health. Makes reports, data and event schedules available for inclusion in monthly SAC Health Board reports. May work in the evenings and weekends and travels for community events. Other duties as listed in the official job description. QUALIFICATIONS: Education: Bachelor's Degree in Health Education, Public Health, Community Development or related field required. In lieu of degree, equivalent combination of education & experience will be considered. Licensure/Certification: Valid CA Driver's License and auto insurance. Experience: A minimum of four (4) years of experience working in FQHC or Community Health Clinic setting AND a minimum of four (4) years of Supervisory experience required. Essential Technical/Motor Skills: Fine motor skills with the ability to use a computer on a routine basis Interpersonal Skills: Must display integrity and dependability, must demonstrate a calm, courteous, and caring demeanor, especially when under stressful or difficult situations or while under pressure. Essential Mental Abilities: The ability to work under pressure, think critically, organize, prioritize and problem solve. The ability to follow direction and maintain a calm demeanor under pressure. Work Eligibility: Must be legally authorized to work in the United States on a full-time basis. Must not now or in the future require sponsorship for employment visas. EEO: SAC Health is committed to fostering a diverse, equitable and inclusive work environment and is committed to being an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Full Benefits Package! Industry Leading PTO Accrual (accrued per pay period) | Sick Leave | Paid Holidays | Paid Jury Duty, Bereavement | SAC Health Covers approximately 85% of Team Member health premium costs (may vary w/benefit plan selection) | Retirement - up to 8% employer contribution | Continuing Education and Learning Benefits | Annual Mission Trip and much more! Learn More About the Work We Do: SAC Health's Mission: SAC Health's mission is to reflect the healing ministry & love of Jesus Christ through healthcare, education & partnerships that empower our communities to flourish. SAC Health's Core Values: Quality Healthcare - Teamwork - Wholeness -Integrity - Compassion - Excellence - Humble Service - Respect