Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The brand activation team is at the intersection of design, storytelling, and technology. As we evolve our brand and content strategy for a new era, we're seeking a Creative Director who can lead with vision, inspire with purpose, and lean into the proper use of AI-empowered technology to produce work that's both emotionally resonant and technologically advanced.
As Creative Director, you'll be the heartbeat of our brand expression. You'll oversee a multidisciplinary team-including AI-savvy copywriters and graphic designers-ensuring every piece of content reflects our identity while exploring new creative frontiers. You'll be both a brand steward and a catalyst for innovation, blending strategic thinking with artistic intuition.
This position must be located at our home office in Columbus, OH and will be onsite 4 days per week.
What you will do
Brand Champion: Act as brand champion, owning the vision and stewardship of all internal and external brand activations. This includes the articulation of the brand's voice, visual identity and brand storytelling to consumers, clients and associates across all touchpoints.
Team Development: Lead and mentor a team of creative and production specialists, develop a culture of experimentation, excellence, and collaboration, and foster the adoption and use of new creative technologies to enhance creativity, innovation and efficiency.
Collaboration: Partner cross-functionally with marketing, business leads and leadership to understand and translate business strategy and objectives into compelling and effective creative campaigns that move audiences to act.
Stakeholder Relationships: Own all external creative agency relationships, serving as primary point of contact and creative guide and consultant. You will work closely with internal stakeholders to ensure external agency work is brand-compliant and on-strategy.
Brand Adherence: Review and refine creative work from copywriters and designers, ensuring brand-alignment and resonance with audience and desired objectives.
Process Effectiveness: Develop and maintain a consistent, efficient and disciplined process for the review and production of all creative assets - owning the management of timelines, budgets and the proper leadership approval processes.
Trend Awareness: Stay ahead of creative trends, especially in AI-generated content, immersive media, and digital design.
Performs other duties as assigned
Complies with all policies and standards
What you'll need
Bachelor's Degree Or equivalent work experience required
7-9 years Creative leadership experience, with a strong portfolio of brand-building work required
Experience in emerging media (AR/VR, generative video, interactive design) preferred
Background in creative technology or innovation labs preferred
Proven ability to lead and inspire creative teams across disciplines
Deep understanding of brand strategy, storytelling, and audience engagement
Familiarity with AI creative tools (e.g., ChatGPT, Midjourney, Runway, Adobe Firefly, etc.)
Strong conceptual thinking and ability to translate ideas into impactful executions
Excellent communication and presentation skills
Comfort with data-driven creative optimization and performance metrics
Passion for mentoring and developing talent
This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.
$89k-127k yearly est. Auto-Apply 29d ago
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Inventory Analyst
Safelite 4.2
Safelite job in Columbus, OH
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
This position will require you to be on-site four days a week in our Columbus, OH headquarters.
A Brief Overview
The Inventory Analyst role at Safelite plays a pivotal role within the organization, reporting directly to the Inventory Manager. This position is responsible for maintaining a superior in-stock position of inventory across the Safelite fulfillment network. This role is highly cross-functional, requiring close partnership with procurement, supply chain, and leadership teams to communicate supplier performance, SKU-specific inventory issues, and opportunities for supplier improvement. The Inventory Analyst is expected to create and distribute exception management reports, proactively address inventory deficiencies, and recommend actions to mitigate customer impact. Key success criteria for this role include driving business outcomes, fostering effective collaboration, continuously improving replenishment processes, and embracing organizational change. The ideal candidate demonstrates analytical acumen, operational excellence, and a proactive approach to inventory management within the dynamic automotive retail environment.
What you will do
Generate purchase orders for made-to-order and finished goods inventory with designated suppliers, maintaining accurate lead times, minimum order quantities, and relevant ordering parameters
Oversee outstanding purchase orders and assess the need for expediting or spot purchases to ensure optimal inventory levels and reduce the risk of stockouts.
Collaborate with suppliers to efficiently manage and update purchase order information, ensuring proactive alignment of lead times, order quantities, and purchasing accuracy.
Conduct regular stock assessments and oversee inventory levels throughout the fulfillment network to recommend transfers that promote balance, manage slow-moving or obsolete inventory, and minimize stockouts.
Partner with the procurement team to provide detailed communication regarding supplier performance, including SKU-specific inventory levels, lead time metrics, and areas for potential supplier improvement.
Coordinate with purchasing, sales, demand planning, and fulfillment teams to ensure replenishment strategies are effectively aligned and prioritized in accordance with business objectives.
Examine inventory reports to effectively address unforeseen fluctuations in demand or supply chain disruptions, making necessary adjustments to replenishment plans as required.
Employ continuous improvement strategies to propose systematic and procedural modifications aimed at optimizing supplier performance, minimizing stock shortages, and increasing technician and customer satisfaction.
Other duties as assigned by management to support current and future business needs.
Performs other duties as assigned
Complies with all policies and standards
What you will need
Bachelor's Degree - Supply Chain Management, Business Administration, or related field Preferred
1-3 years Supply Chain, Replenishment, and/or Inventory Management
1+ years Experience in retail or automotive replenishment
1+ years of inventory replenishment experience; including supplier facing communication
Experience with business tools: Microsoft Access, Microsoft Excel, Microsoft PowerPoint
Proficiency in inventory management software such as Oracle, GAINS, or similar platforms
Analytical, communication, cross-functional collaboration, organization, problem solving, and presentation skills
Attention to detail, ability to adapt to changing organizational needs, and strategic thinking capabilities
Innovative, results-oriented mindset
Familiarity with logistics and supply chain challenges with a focus on external supplier collaborations
What You will get:
Competitive weekly pay and bonus opportunities.
Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 in tuition reimbursement per year.
View all our health, wealth and life offerings at *************************
#LI-CR3
#LI-Onsite
$56k-69k yearly est. Auto-Apply 57d ago
Location General Manager
Carmax 4.4
Cincinnati, OH job
The Location General Manager (LGM) has ultimate responsibility for store operations of one or more assigned locations. The LGM creates an exceptional associate and customer experience aligned with CarMax culture. This position will require flexibility to relocate after approximately 6 to 9 months of training.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Management of total store operations including associate development, profitability, customer satisfaction with a concentration on the sales process and budget management
Utilizes reports, analyzes information, and monitors trends to identify opportunities in the business
Displays financial responsibility through P&L management
Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience
Interviews, hires, trains and promotes associates to support store operations and company growth
Ensures positive associate engagement and associate development through timely and effective feedback, to include individual meetings, file reviews, performance management, and the Annual Performance Review (APR) process
Leads senior management team in setting strategy for the store and provides vision, direction, and motivation to team
Champions and implements both company and store initiatives for consistent execution and continuous improvement
Manages daily store operations by interpreting, communicating and executing policies and procedures
Resolves customer and associate issues
Facilitates and participates in meetings and conference calls
Qualifications:
Multi-task in a high energy, fast-paced work environment
Speak, listen, and write effectively in dealings with customers and associates across departments
Read, interpret, and transcribe data in order to maintain accurate records
Make independent judgments regarding critical business decisions
Identify business opportunities and suggest improvements
Education and/or Experience:
5+ years management experience, retail management experience preferred
Completion of CarMax provided training
Bachelor's Degree a plus
Intermediate PC skills
Work Environment:
Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions
Rotating schedule with shifts that will include nights, weekends, holidays, 12 hour days
Occasional travel for meetings, training, and special assignments
Flexibility to work at multiple locations or relocate
Wear CarMax clothing (acquired through the company) at all times while working in the store
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
$30k-39k yearly est. 5d ago
Asset Protection Specialist
The Home Depot 4.6
Cincinnati, OH job
The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities.
$27k-32k yearly est. 5d ago
Senior Category Buyer, Indirect Procurement
Safelite 4.2
Safelite job in Columbus, OH
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Location : This role is hybrid - 4 days per week onsite, in Columbus, OH
A Brief Overview
Procurement Senior Category Buyer will oversee our indirect expenditures. This role involves developing procurement strategies, leading high-stakes contract negotiations, and ensuring maximum value across all transactions. They will conduct in-depth market research for assigned categories to identify top-tier suppliers and uncover new opportunities. The Senior Buyer will develop and maintain strong relationships with key suppliers and business partners to enhance and optimize programs and agreements.
What you will do
Strategic Sourcing: Lead and support stakeholders in strategic sourcing initiatives for designated categories by defining scope requirements, developing comprehensive strategies, and executing high-impact projects. Conduct in-depth market research for assigned categories to identify top-tier suppliers and uncover new opportunities.
Cost Negotiation/Analytics: Lead the gathering and analysis of cost data, perform high-level price comparisons, conduct in-depth market research, and develop strategic sourcing initiatives to optimize costs and enhance performance. Provides guidance and mentorship to junior team members.
Contract Lifecycle Management (CLM), Supplier Performance Management, Negotiations: Lead contract activities, define strategic requirements, manage key supplier relationships, and negotiate complex terms to secure competitive prices and advantageous clauses for Safelite, with minimal leadership support required.
Operational Procurement and Compliance: Utilize ERP (Oracle) to issue Purchase Orders, ensuring adherence to transactional processes, timely delivery/execution, and compliance with contracts. Oversee the procure-to-pay process within Safelite, providing strategic guidance and leadership to stakeholders to optimize efficiency and cost-effectiveness of the platform.
Supplier Relationships and Analysis: Develop and maintain strong relationships with key suppliers and business partners to enhance and optimize programs and agreements. Lead the preparation and distribution of comprehensive category reports and in-depth analyses, providing critical insights on performance and identifying high-value opportunities for strategic adjustments and improvements.
Performs other duties as assigned
Complies with all policies and standards
What you will bring
Bachelor's degree in Business Administration, Supply Chain Management, or a related field Required
Certification in procurement or supply chain management (e.g., CPSM, CIPS). Preferred
A minimum of 4-6 years of procurement experience, preferably with extensive expertise in the relevant category. Required
Highly skilled in strategic negotiation and advanced contract management. Required
Expert at cultivating and sustaining high-value supplier relationships. Required
Strong analytical and market research abilities, with extensive experience in analyzing market trends and data. Required
Expertise in procurement software and tools, including advanced systems integration and optimization techniques. Required
Exceptional organizational and strategic time management skills, with a proven track record in overseeing high-level procurement processes and managing complex supply chains efficiently. Required
Excellent communication and interpersonal skills. Required
Experience in a global procurement environment. Preferred
Business acumen across Microsoft Office Suite, including Outlook, Excel, PowerPoint (High proficiency)
Communication skills with internal cross-functional partners (High proficiency)
Indirect Procurement functional knowledge (High proficiency)
What you will get
Competitive weekly pay and bonus opportunities.
Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 in tuition reimbursement per year.
View all our health, wealth and life offerings at *************************
#LI-CR3
#LI-Onsite
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Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
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$41k-52k yearly est. Auto-Apply 60d+ ago
Auto Glass Installer
Glassamerica 4.2
Columbus, OH job
Company: Glass America
OHColumbus - 300140
We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.
Job Description:
Glass America
Auto Glass Technician
Columbus, OH
Glass America continues to grow! We are seeking career oriented Technicians that have a desire to work for a respected leader in the auto glass industry. Glass America truly believes our employees are our greatest asset.
Call or text our Recruiting Team at 833-WORK-4-GA for more details!
What Glass America offers you:
Full-Time (30 or more hours per week) employees enjoy
80 hours of accrued paid time off annually.
80 hours of paid parental leave.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance.
401(k) Retirement Plan with company match.
Employer Paid Short-Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Free prescription or non prescription safety glasses each year.
What Glass America requires of you to be successful:
Install auto glass and other auto glass products in-shop or on a mobile basis.
Utilize the proper tools and techniques to ensure efficient, timely, and quality installation service to company and industry standards.
Maintain communication with management and local support team to stay up to date on any job changes, cancellations or additions.
Complete necessary paperwork and make bank deposits in a timely fashion.
Complete static and dynamic calibrations of forward facing cameras either in-shop or mobile basis depending on the type of calibration needed per OE standards.
Utilizes the proper calibration equipment and techniques to ensure an OE standard, efficient, timely and quality calibration service to Glass America customers.
Able to read and understand pre and post scans.
WoW each customer while we continue our mission to Be the Best.
What Glass America needs of you to join the team:
Minimum 4+ years experience replacing automotive glass.
Calibration (static/dynamic), body shop (R&I/R&R) and flat glass experience is a plus.
Strong work ethic and attendance.
Problem solver who can work independently.
Valid Driver's License - must be able to pass a drug screen and background/mvr check.
Glass America is an Equal Opportunity Employer
What Glass America offers you:
Full Time (30 or more hours per week) employees enjoy
80 hours of paid time off annually.
80 hours paid parental leave.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance.
401(k) Retirement Plan with Company Match.
Employer Paid Short-Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Free prescription or non prescription safety glasses each year.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
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$37k-46k yearly est. Auto-Apply 60d+ ago
Part-Time Customer Service Representative
Safelite 4.2
Safelite job in North Carolina or remote
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Training Classes begin in January 2026 - Apply today to get the process started!
Are you looking for a fully remote role where you can assist customers and help turn their days around? If so, this may be the role for you! We are seeking part-time remote Contact Center Representatives!
Critical Position Requirements:
Applicants must reside full-time in Arizona, Florida, North Carolina, Ohio, or Texas.
Must be able to provide their own equipment (see below for requirements)
Must have a distraction free workspace that is free from background noise and interruptions.
All new hires must attend 100% of the scheduled training program, which runs for three weeks. Training is conducted Monday through Friday, with full-time hours (7 hours per day)
Starting pay is $16.50/hour!
WORK FROM HOME REQUIREMENTS
Personal computer or laptop with Windows 11. Please note that Macs, Chromebooks, and tablets are not compatible with our current systems.
High Speed Internet that meets the below requirements:
Download Speed = 25 Mbps or higher
Upload Speed = 10 Mbps or higher
Ping = 50 ms or lower
Jitter = 20 ms or lower
Ethernet cable and the ability to connect directly to your modem (WiFi cannot be used in this position)
USB wired headset
Webcam
Cell phone capable of downloading app for multifactor authentication and receiving push notifications
Dedicated workspace free from background noise and interruptions
ESSENTIAL ACTIVITIES
Professionally answers a variety of inbound calls from customers, policyholders, insurance agents, or auto glass shops using scripted prompts.
Accurately enters claim data into our production systems while on a live phone call.
Effectively and compassionately guides customers through the process of filing a glass claim by engaging in an authentic conversation that builds rapport and focuses on each customer's specific needs.
Verifies customer insurance coverage and deductible amounts and communicates the information to the customer.
Assists customers with scheduling repair, replacement, and/or recalibration services at a Safelite location or at a non-Safelite shop while honoring the customers preference.
Utilizes systems and resources provided to enhance the overall customer experience.
Provides solutions to resolve customer complaints and concerns over the course of the call while presenting the most accurate product and service information.
Other duties assigned by leadership.
PROFESSIONAL REQUIREMENTS
Must be comfortable working in a highly structured performance-based environment while demonstrating high ethical and confidentiality standards
Knowledge of computer and telephone systems and the ability to operate those systems with confidence in a remote environment
The desire to establish rapport and credibility with customers, stores and peers with a caring heart and service mindset
The ability to read and utilize provided scripting in a conversational and timely manner
Demonstrates a high level of empathy and integrity by always doing the right thing
Has an upbeat personality and can show an authentic willingness to assist our customers
Previous experience working in a contact center or other customer service role
16+ years of age
High School Diploma or equivalent, or actively enrolled
WHAT YOU'LL GET
Pay is $16.50/hour and offers bonus opportunities.
A benefits package including 401(k) plan with company matching, paid volunteer day, and associate discounts.
Weekly pay checks!
Up to $5,250 in tuition reimbursement per year.
Paid training and all the tools and resources you'll need to be successful.
View all our health, wealth, and life offerings at *************************
$16.5 hourly Auto-Apply 20d ago
Parts/Supply Associate
Carmax 4.4
Columbus, OH job
7176 - Columbus Sawmill - 2700 Farmers Dr, Columbus, Ohio, 43235CarMax, the way your career should be!
Under general supervision, responsible for assisting technicians with determining the correct part number(s), locating parts, receiving parts into inventory, distributing parts to customers (both internal and external), proper documentation of all transactions, returning incorrect/defective parts to vendors, inventory control and maintenance, OSHA/EPA compliance, and exceptional customer service.
Principle Duties And Responsibilities:
Provide customers (both internal and external) with the correct part(s) for their vehicle.
Locate and receive shipment of parts.
Receive parts into inventory.
Maintain the parts inventory for neatness, accuracy (cycle counts), and correct stocking levels.
Control service supplies to minimize waste.
Allocate parts in the AutoMation system.
Return incorrect and/or defective parts to parts vendor or manufacturer.
Meet all requirements of OSHA/EPA guidelines.
Provide exceptional customer service at all times.
Complete duties as assigned by Leads and Managers.
Job Specifications:
Position requires the following pre-requisites and ability:
Accountable to Associate 1 Competency Model
Complete Supply Associate Workstation Certifications
Read, interpret and transcribe data in order to maintain accurate records.
Demonstrate intermediate computer skills , including spreadsheet knowledge.
Work with and through other associates and vendors
Perform multiple duties in a high-energy, fast-paced working environment.
Lift objects that weigh as much as 50 lbs.
Understand numeric filing system.
Speak and listen effectively in dealing with customers/associates, both in person and over the phone.
Complete CarMax provided training including, but not limited to new associate training - Operations, KRONOS training, and parts process specific training
Working Conditions:
Primarily indoor work environment; may include working at times in noisy and/or inclement weather conditions.
Requires walking or standing for extended periods of time.
Wears CarMax clothing (acquired through company) at all times working in the store.
Follows all CarMax, O.S.H.A., and EPA standards including the use of Personal Protective Equipment, and proper waste disposal in required areas
Adhere to all CarMax policies including Attendance, Asset Protection, Integrity and Standards of Professional Appearance.
About CarMax
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide.
Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For .
CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law.
Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
$27k-32k yearly est. Auto-Apply 50d ago
Regional Safety and Quality Manager
Safelite 4.2
Remote Safelite job
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The
is responsible for overseeing and managing all training and quality control activities within the designated region. This role focuses on ensuring adherence to new technician training and certifications, driving down cost of quality and casualty loss claims, and acting as the regional health and safety partner.
What you will do
Health & Safety:
Regional health & safety business partner
Drive incident management and root cause analysis in partnership with support from central Health & Safety team
Lead the incident investigation process
Create actionable insights & analysis for health and safety within region
Conduct quality control for investigations
Training and Development:
Support the Training Team with Train the Trainer sessions for new trainers.
Drive consistency & execution of training programs. Includes: support execution of centralized trainee program, driving trainee start and completion dates, best practice recommendations for future program optimization.
Maintains comprehensive knowledge of the Safelite Way of Fitting (SWoF) and Safelite tools.
Ensure the rollout and lead the implementation of, including but not limited to, new processes, products and tools for repair, replacement and recalibration.
Support the development of training materials, including creating and/or validating Tech Tips, Quality Alerts, and Fitting Instructions for distribution to the field.
Ensure certification tracking & compliance reporting for recalibration, installation, safety, and quality.
Quality Assurance:
Ensure quality control standards for products, services, and processes across the region that are aligned to Safelite standards.
Monitor and evaluate the quality of training program execution. Identify trends using Pareto and frequency analysis.
Provide regional and district teams with root cause data and resolution guidance for warranty and casualty loss improvement.
Partner with regional leadership to ensure technical guidance is provided for escalated warranty and casualty loss customer issues.
Solve escalated issues with tools, parts, systems, or training.
Zone level program execution for quality and technical initiatives including analysis of success.
Casualty loss program admin: escalation point for casualty losses, responsible for approving all losses over $1,000.
Special Projects:
Build project plans for projects executed by the field SQMs
Onsite program execution support for critical business initiatives
Collaboration:
Collaborate w/RSQMS & field leaders to measure success of technical programs
Work with cross-functional teams to implement nationally aligned best practices and improve safety and operational efficiency.
Collaborate and identify potential new best practices for evaluation
Cascade communication across leaders for quality, training, health and safety
Performs other duties as assigned
Complies with all policies and standards
Experience Qualifications
High school diploma
Proven experience in training, quality control, or a related field. Required
Skills and Abilities
Knowledge of Safelite health and safety, operational and technical processes.
Skill in new process development and implementation.
Strong knowledge of quality assurance principles, training methodologies, and best practices.
Excellent communication, influencing, facilitation, presentation, change management and interpersonal skills.
Curious, agile and willing to learn, educate, align and govern new standards and processes
Analytical and problem-solving abilities.
Proficiency in using training and quality management software and tools.
Willingness to travel within region as needed, up to 50%.
Physical requirements include, but are not limited to:
Ability to work at a physical retail location within the region.
Ability to operate a company vehicle safely and courteously, adhering to all Company policies and procedures relating to safety. This includes obeying all traffic laws and regulations and maintaining a valid driver's license with a driving record that falls within the Company requirements.
Ability to satisfy all Personal Protective Equipment (PPE) Requirements as outlined in the Field Supplemental Handbook, while in the warehouse, visiting stores, etc.
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
$48k-66k yearly est. Auto-Apply 14d ago
Contact Center 2nd Shift Shop Care Supervisor
Safelite 4.2
Remote Safelite job
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
The Contact Center Supervisor and Job Coach provides front-line leadership, mentoring and staff development for Customer Service Representatives (CSRs) within their assigned Contact Center. From recruiting and interviewing to scheduling, training and leading performance reviews, the Contact Center Supervisor ensures that we deliver the People-Powered, Customer-Driven Safelite experience to their employees, customers and clients.
This position will be 2nd shift - 11am to 8pm EST
What You'll Get
• Compensation beginning at $52,000/yearly
• Competitive weekly pay and bonus opportunities.
• A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• Up to $5,250 annually in tuition reimbursement.
• Paid training and all the tools and resources you'll need to be successful.
• View all our health, wealth and life offerings at *************************
What You'll Do
• Create incentives, holds contests and activities to foster a challenging, fun and rewarding work environment while ensuring that team metrics are consistently met.
• Monitor calls to ensure quality service is being offered to all customers and provide coaching and mentorship on best practices and opportunities for improvement through meaningful conversations with associates.
• Establish and monitor individual team members' performance against established goals and take appropriate action when necessary.
• Actively drive the recruitment, interviewing, hiring, and onboarding of new associates to ensure an appropriately staffed and prepared workforce.
• Assist in answering incoming calls during periods of peak volume and act proactively with client issues and personally work to resolve escalated customer/client concerns as needed.
• All other duties as assigned.
What You'll Need
• High School Diploma/GED/Equivalent required; Associate's or Bachelor's degree preferred.
• 1-2 years leading a team in a call center environment; Knowledge of leadership philosophies and ability to create an environment of openness and trust with a focus on delivering world class customer service
• Automotive or insurance industry knowledge preferred.
• Strong knowledge of Microsoft Office Suite, web applications, and general office equipment required; CCC estimating software knowledge preferred.
• Able to walk, sit, stand and be mobile on the contact center floor to assist CSRs.
#LI-VP1
$52k yearly Auto-Apply 27d ago
IT Service Desk Manager
Safelite 4.2
Safelite job in Columbus, OH
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
Reporting to the VP Infrastructure & Operations, the IT Service Desk Manager will be accountable for the management of the Service Desk operations, including day-to-day running of the team, key metrics/targets and providing fantastic service to our 17,000 colleagues. As a member of the Infrastructure & Operations Management team, must be able to effectively communicate with senior members of the Business community as well as the IT organization.
What you will do
Defining, creating, and delivering IT Service Desk standards, that align with the Global Service Desk standards and processes.
Direct management of the market Service Desk.
Driving the development and continuous improvement cycle.
Delivering analytics insights and reporting around Service Desk performance and opportunities for Improvement, Automation and Knowledge Base articles to enable self-service.
Participate in Service Design & Transition exercises as a result of Project implementations.
Address and resolve escalations.
Represent the region by providing input and partnering with the Belron Service Management team.
Major Incident Management support, as needed.
Education Qualifications
Bachelor's Degree Degree in Computer Science or relevant field or relevant experience Required
Experience Qualifications
4-6 years Relevant experiece Required
Experience in an IT Service Desk Management role, directly involved in the day to day running of Service Desks
Experience of ServiceNow ITSM tooling
Comfortable interacting with Technology Leadership team
Excellent working knowledge of the different ITIL processes
Adept problem solver with the ability to focus on the overall goal
Demonstrable experience of collaborative working with teams locally and globally
Demonstrable experience of writing reports, preparing slides (using PowerPoint) and giving formal presentations
Excellent English language written and spoken
Skills and Abilities
IT Service Desk leadership
IT Service Management and Service Improvement
Service ITSM and ITAM understanding
Communication skills - both written and verbal covering a wide range of stakeholder groups from management level to operational level
Strong self-motivation, ability to work independently when required Bias for action
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
#LI-HL1
$56k-74k yearly est. Auto-Apply 37d ago
Senior Manager, Global IT Network Service
Safelite 4.2
Safelite job in Columbus, OH
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The Senior Manager, Global IT Telecom & Network Service is a customer service focused role. They are responsible for developing and managing network service level agreements with the Belron business, IT and external service providers to ensure Belron's global network service requirements and obligations are met. They also ensure that the necessary actions are taken to respond to network problems or improve the network service.
Working in partnership with the service operations and network supplier management teams to build and maintain relationships within the business, IT and supplier organizations, the service manager builds and nurtures a key understanding of the business strategy and business model translating that into Network Services accountability.
This role interfaces with key IT and Business stakeholders with a global and local presence at a senior level and requires maintaining key relationships within Belron and the suppliers to deliver a world class network service.
What you will do
Lead the Network Services for the US and APACS within their remit, defining, managing, measuring, and meeting customer expectations. Ensure services meet agreed SLAs, monitor performance, and drive actions to resolve issues or improve service quality.
Provide day-to-day leadership of the Network Service Capability, including direct oversight of the US Senior Network Manager, US Technical Operations Centre (TOC), and US Telecoms team, ensuring alignment with business priorities and operational excellence.
Act as the senior point of accountability for all aspects of network service delivery and assurance, including proactive support and resolution of critical incidents to minimize business impact.
Manage the interface between Network Services and internal customers, users, and third-party service providers, ensuring a seamless and responsive service experience
Lead the planning and documentation of business continuity activities related to network services, ensuring readiness in the event of a disaster.
Support the development and refinement of contracts, OLAs, and SLAs in collaboration with Global Network Services Management.
Ensure delivery of network project milestones across the team, working closely with the PMO and Plan Team to maintain alignment and visibility.
Will be integral to developing and improving incident and change management within the networking engineering space. Responsibilities include driving initiatives regarding improvements to existing processes, providing feedback, develop new practices & procedures, support audit initiatives, in order to scale with the rapid expansion of the network and customer base
Performs other duties as assigned
Complies with all policies and standards
What you will need
Bachelor's Degree or equivalent Required
7-10 years IT Service / Technical Management experience
7-9 years supporting development of Network Strategy & Service Design and network operations/managing network suppliers
7-9 years experience of operating in a transformational landscape and global setting
Demonstrates business process acumen
Demonstrable understanding and experience of ITIL
Ability to engage, build relationships with and influence senior leadership and stakeholders.
Excellent analytical skills including an ability to anticipate and highlight potential issues and opportunities.
Strong oral and written communication
Strong facilitation and negotiation skills
Strong leadership skills
Strong Project Management skills
Good understanding of operational expenditure (OPEX) finance.
What You'll Get:
Competitive weekly pay and bonus opportunities.
Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 in tuition reimbursement per year.
View all our health, wealth and life offerings at *************************
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
#LI-LS1
#LI-ONSITE
This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.
--
Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
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$98k-139k yearly est. Auto-Apply 60d+ ago
Detailer/Porter
Glassamerica 4.2
Mayfield Heights, OH job
Company: Gerber Collision & Glass
WELCOME TO GERBER COLLISION & GLASS
Our Team Members Drive Us!
Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
:
The Porter complements quality repairs by cleaning customer vehicles prior to vehicle delivery. Maintains the appearance and cleanliness of shop and office facilities.
Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Maintain the daily housekeeping of the interior of the office, including daily emptying of garbage cans, cleaning the floors, and dusting the countertops and work area.
Maintain the daily housekeeping of the interior of the production area, emptying of waste cans, sweeping the floors, disposing of unwanted vehicle parts, and placing tools and equipment in their proper location.
Maintain parking lots and grounds in a neat and orderly fashion, including shoveling sidewalks when necessary
Pre-washes customer vehicles prior to repairs beginning.
Exterior and interior cleanup of customer vehicles after repairs are complete
Transport of customer vehicles to sublet locations for repairs
Education and/or Experience Required
High School diploma / GED preferred
Ability to multitask
Automotive experience preferred
Clear close vision required
18 years or age or older
Valid Driver's license
Strong attention to detail
Required Skills/Abilities
Customer Service Abilities
Positive Attitude
Trustworthy and Reliable
Willingness to learn
Other Requirements
Pulling/Pushing, Carrying
Walking 5+
Sitting
Standing 5+
Stoop, Kneel, crouch, and/or crawl 1+
Operate a motor vehicle
Lift up to 50 pounds
Withstand exposure to working near moving mechanical parts
Stoop, kneel, crouch, and/or crawl
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
Compensation: $15.00 - $19.00 per hour
$15-19 hourly Auto-Apply 2d ago
Field Optimization Analyst
Safelite 4.2
Safelite job in Columbus, OH
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The Field Optimization Analyst at Safelite leverages operational, scheduling, and customer data to generate actionable insights that optimize field capacity, support effective use of labor resources, and enhance work order management. This role supports Safelite's field operations by analyzing capacity utilization, labor-related trends, work order patterns, and business performance. The analyst identifies opportunities to improve operational effectiveness, team productivity, and customer outcomes, providing data-driven recommendations to inform strategic decisions.
What you will do
Analyze operational, scheduling, and customer data to identify trends, patterns, and opportunities in field capacity utilization, labor utilization, and work order performance.
Apply advanced analytics (statistical analysis, segmentation, predictive modeling) to uncover drivers of outcomes such as install conversion, reschedule rates, capacity utilization, and team productivity.
Develop and maintain dashboards and recurring reports to monitor key metrics, including daily appointment capacity utilization, labor utilization, capacity and scheduled appointment trends, work order completion rates, and field team performance.
Collaborate with Field Operations, Customer Experience, IT/Data Science, and other teams to support analytical needs and align insights with Safelite's business initiatives.
Translate analytical findings into clear, actionable recommendations for field leaders, including executive summaries and presentations.
Aggregate insights from multiple sources (surveys, feedback, operational data) to ensure both customer and field perspectives are represented.
Other duties assigned by management
Performs other duties as assigned
Complies with all policies and standards
Education Qualifications
Bachelor's Degree in Data Science, Business Analytics, Statistics, or related field. Required
Experience Qualifications
4-6 years 3-5+ years in a data or business analyst role, ideally with exposure to field operations, capacity management, labor analytics, or customer analytics required.
Experience in retail, service, or consumer-facing industry analytics is advantageous.
Skills and Abilities
Strong analytical and problem-solving skills; ability to analyze large datasets and draw meaningful conclusions.
Proficiency with data manipulation and BI tools (Excel, SQL, Tableau, Power BI); familiarity with statistical/programming tools (Python, R) is a plus.
Understanding of field capacity management, labor utilization, scheduling, work order optimization, and customer analytics in a service or retail environment.
Excellent communication and data storytelling skills; able to distill complex analyses for diverse audiences.
Strong collaboration and consulting skills; customer-first mindset.
High attention to detail and data quality.
Innovative thinking, customer-centric mindset, and strong organizational skills.
This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.
#Li-HL1
$54k-70k yearly est. Auto-Apply 19d ago
Senior UX Researcher
Safelite 4.2
Safelite job in Columbus, OH
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
This position is located at our headquarters in Columbus, OH and will be onsite four days per week.
A Brief Overview
As Senior UX Researcher you will be responsible for identifying and leading research activities that provide actionable insights and ultimately build empathy around user needs. You must have experience with both generative and evaluative research, leveraging a variety of different quantitative and qualitative methods.
You will lead research activities across the entire Safelite digital ecosystem, regularly sharing insights and recommendations with stakeholders. You will be part of several Product Teams, partnering closely with product and design to test concepts and understand use cases, pain points, and unmet needs. Your work will inform product decisions and design iterations. You will encourage ever deepening empathy from your direct team as they continually figure out ways to better understand our current and future customers.
What you will do
Lead customer studies using modern methods of qualitative and quantitative research to uncover and define user needs and identify opportunities to improve the experience. This includes working to recruit, moderate, synthesize and share research findings.
Collaborate with leadership across the product, design, customer experience, analytics, and engineering organizations to identify research opportunities and integrate findings.
Effectively synthesize data and communicate research findings into clear, actionable insights through compelling reports and presentations.
Stay current on UX trends, tools, and methodologies to continuously improve research techniques and impact.
Mentor junior researchers and contribute to the development of research best practices and toolkits.
Performs other duties as assigned
Complies with all policies and standards
What you will need
Bachelor's Degree or equivalent
4-6 years experience in UX research.
Experience selecting and applying a variety of research methods to explore a problem space and/or evaluate hypotheses.
Experience managing a complex workload and prioritizing in accordance with business needs.
Experience analyzing and synthesizing quantitative and qualitative data, communicating research insights and recommendations, and identifying areas for further exploration.
Advanced knowledge in research tools and platforms with demonstrated ability to independently manage dashboards, data connectors, data attributes, etc. (High proficiency)
Advanced in data visualization tools such as Excel, Tableau, Discover, etc.) (High proficiency)
Advanced knowledge in repository management and tagging standards (High proficiency)
Ability to speak fluently about metrics, revenue impact and product strategy
Deep understanding of User-Centered Design principles and how to apply them throughout the product lifecycle.
What You'll Get:
Competitive weekly pay and bonus opportunities.
Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
Up to $5,250 in tuition reimbursement per year.
View all our health, wealth and life offerings at *************************
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
#LI-LS1
#LI-ONSITE
This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.
--
Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'.
Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers.
Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment.
This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices.
--
$53k-65k yearly est. Auto-Apply 60d+ ago
Senior Integration Engineer
Safelite 4.2
Safelite job in Columbus, OH
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
Sr Integrations Engineer
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
This role is located in Columbus, OH and must me onsite at Safelite Headquarters Monday -Thursday
A Brief Overview
The Sr. Integration Engineer at Safelite works on an agile technology team, and is focused on integrating systems/application experiences for Safelite clients and consumers. They have a deep technical knowledge of the application and understand how it interacts with other applications across the organization. They play a key role in the planning and delivery of future changes to the application. The Sr. Integration Engineer usually leads at least one medium to large project at a time, keeps complex projects on-track and sustainably implemented. They leverage their own abilities and experience to mentor and improve the productivity of the entire team, and acts as an ambassador for their team with other teams.
What you will do
The Senior Integrations Engineer is responsible for designing and developing integration solutions that enable seamless communication between different systems and applications.
The Senior Integrations Engineer needs to collaborate with different teams, including software developers, business analysts, project managers, and support teams, to understand their needs and requirements.
Using a variety of testing tools, the Senior Integrations Engineer needs to test and validate integration solutions to ensure that they work as expected.
The Senior Integrations Engineer needs to be able to troubleshoot and resolve any issues that arise with integration solutions
The Senior Integrations Engineer needs to document the integration solutions they develop, including their design, development, testing, and implementation.
The Senior Integrations Engineer needs to stay up-to-date with new technologies and trends in the field of integration.
The Senior Integrations Engineer needs to mentor and train junior engineers on integration technologies, best practices, and processes.
Education Qualifications
Bachelor's Degree or equivalent experience. Required
Experience Qualifications
7-9 years' Experience in application coding and in creating computer applications and/or databases Required
7-9 years' Experience with software development, life-cycle and implementation methodologies Required
7-9 years' Experience in complex debugging and troubleshooting including understanding of ITSM Required
Skills and Abilities
Solid understanding of AWS platform tools and technologies(High proficiency)
Experience in Globalscape ARCUS and Mulesoft Platforms (Medium proficiency)
Experience in Java and Shell scripting (Medium proficiency)
XML technologies like XML, XSL, XSD, XSLT, XQuery, Xpath and DTD (Medium proficiency)
JavaScript, JSON (Medium proficiency)
Experience in SoapUI, Postman (Medium proficiency)
Working knowledge of IBM MQ (Medium proficiency)
Working knowledge of SQL and databases (Medium proficiency)
Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you.
#LI-LL3
$98k-116k yearly est. Auto-Apply 30d ago
Senior Talent Acquisition Parnter, Corporate
Safelite 4.2
Safelite job in Columbus, OH
Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work.
A Brief Overview
The Sr. Talent Acquisition Partner (onsite/hybrid) works closely with hiring managers and business partners to understand their talent needs and expectations in order to develop and implement a recruiting strategy focused on hiring quality candidates. The Sr. Talent Acquisition Partner utilized TA technology and data insights to prioritize work and influence business partners on appropriate hiring decisions. This role requires a strong talent lens with the ability to evaluate candidates based on the true needs of the business. Sr. Talent Acquisition Partners have the ability to proactively communicate updates, while adapting to the ever-changing needs of the business. The Sr. Talent Acquisition Partner is viewed as a true SME who continuously elevates talent for the department they support. Responsible for consistently meeting or exceeding KPI's.
What you will do
Build strong relationships with hiring managers and business partners based on mutual respect and trust with the goal of ensuring you serve as a Talent Partner to influence and drive all business decisions related to hiring. This includes having a strong understanding of the business unit you're supporting, as well as knowledge of how the overall business operates
Act as a Talent subject matter expert (SME) by advising hiring managers and business partners on all things related to hiring with the ultimate goal of improving quality of hire
Review and screen candidates based on agreed upon criteria with hiring manager before presenting qualified candidates to the hiring manager for next steps
Leverage multiple forms of technology to increase automation and drive efficiency in the hiring process. This includes proactively approaching internal partners with continuous improvement ideas on how the Talent Acquisition department can continue to evolve. This includes influencing up to your leader with new ideas and optimizations
Utilize data to tell a story and draw actionable insights that can be implemented for improvements in the hiring process. This includes data around local market insights, individual performance, and business performance to provide a clear and concise talent strategy
Proactively communicate updates and information to hiring managers and business partners in a clear and concise manner
Provide support and mentorship to Talent Partners and other members of the Talent Acquisition team
Support with completing projects and other duties assigned by management
Performs other duties as assigned
Complies with all policies and standards
Education Qualifications
Bachelor's Degree Preferred
Experience Qualifications
4-6 years relevant experience or equivalent combination of education and experience Required
4-6 years experience in an internal talent acquisition program or third-party staffing agency/search firm Required
1-3 years Working as a Talent Partner to influence and drive business decisions around hiring Preferred
Skills and Abilities
Proven ability to build relationships with hiring managers and business partners to the point of influencing on talent decisions
Proven ability to source, screen, and interview candidates with a strong talent lens to identify the highest quality candidates based on the needs of the specific role
Strong business acumen with the ability to see how different departments operate in tandem
Understanding of current technology and how automation can play an important role in supporting hiring
Strong communication skills to convey complex ideas with concise messaging
Critical thinking skills focused on logic, sound judgement and decisions making
Strong change management skills to adjust to the needs of the business
Situational Self-Awareness: ability to recognize and address what a situation demands and react accordingly by executing a solution
Results Agility: proactive approach to monitor and to deliver results directors, field leaders and stakeholders
Ability to review, understand, and tell a story through data
Strong time management and prioritization skills
Ability to shift between departments to support other areas of the business as needed
Presentation and project management skills
This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change.
This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability.
Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices.
#LI-NF1
$74k-99k yearly est. Auto-Apply 12d ago
Kitchen Designer
Home Depot 4.6
Canton, OH job
Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering “good, better, best” options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
$69k-99k yearly est. 60d+ ago
Collision Estimator
Glassamerica 4.2
Blue Ash, OH job
Company: Gerber Collision & Glass
WELCOME TO GERBER COLLISION & GLASS
Our Team Members Drive Us!
Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
:
*** Please Note: Experience with CCC1 Estimating System is a Requirement of this Position! ***
The Estimator's primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs.
Key Job Responsibilities
Role and Requirements
Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details
Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service
Ensure compliance with all insurance client requirements, processes and metrics
Ensure compliance with all WOW Operating Way's regarding customer drop-offs, repair planning, customer communication, and delivery
Communicate all customer requests and needs to appropriate team members
Provides positive energy when greeting customers in person and on the phone
Understanding of all required Insurance programs and procedures
Participate in daily “production walks” with the Management Team, as required
Support all team members when required
Participate in monthly Health & Safety and staff meeting (if required)
Attend training, information sessions and workshops recommended by Store Manager
Maintain the store's KPI's by maximizing role performance
Uphold the company's Core Values : Honesty, Integrity & Respect
Education and/or Experience Required
*** Knowledge of CCC1 Estimating System ***
Knowledge of Repairs and OE Guidelines
High School Diploma or equivalent
Awareness of where to look for answers
Basic Computer Skills
Compliance for DRP's Minimum of 1-year experience
Must be willing to complete I-CAR Training
Valid Driver's License
Required Skills/Abilities
Awareness of where to look for answers
Basic Computer Skills
Compliance for DRP's Minimum of 1-year experience
Must be willing to complete I-CAR Training
Valid Driver's License
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
COMMISSION
Commissions for this position are calculated based on location and revenue metrics, sales and individual performance, subject to the terms of the plan.
Estimated $46,800 - $100,000 / Year
In the event that total compensation in a pay period is less than minimum wage, clocked hours will be calculated with a guarantee of applicable local or state minimum wage, whichever is greater.
#INDNORTH
$46.8k-100k yearly Auto-Apply 30d ago
Auto Glass Trainee (Madison)
Glassamerica 4.2
Remote job
Company: Glass America
Remote, Wisconsin
We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future.
:
As a Glass Technician Trainee, professionally install auto glass in accordance with the AGRSS™ Standard. Your trainer and mentor will teach you all the techniques the pros use to complete safe, high quality auto glass installations with a focus on personal safety and outstanding customer service.
Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan.
Immediately follow up with the Glass Manager/Dispatcher on any problems that arise in the installation of the glass as well as communicate any issues with equipment.
Utilizes proper tools and techniques to complete repairs in shop or on a mobile basis while maintaining high levels of quality control and excellent customer service. This includes calibrating cameras after replacement and cleanup of any broken glass as applicable.
Maintains a safe and acceptable driving record while ensuring the company vehicle is stocked, maintained, and clean.
Utilizes mobile app to ensure required paperwork is completed along with daily reconciliation of funds.
Education and/or Experience Required
High School Diploma or GED preferred
2+ years of related work experience.
Required Skills/Abilities
Strong work ethic
Mechanical ability and aptitude
Attention to detail
Ability to work independently with little to no supervision
Punctual
Clean background check and good driving record
Ability to lift and carry large, heavy objects (up to 75 pounds)
Automotive experience is a plus.
Ability to use mobile app for work orders and parts inventory
Other Requirements
Occasional: Climbing, Crouching, Stooping, and Keyboarding.
Frequently: Standing, Grasping, Pulling, Lifting and Pushing up to 75 lbs., Sitting, Reaching
Constant: Repetitive Motion
Valid Driver's License
Possesses basic tools.
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
What Glass America offers you:
Full Time (30 or more hours per week) employees enjoy
80 hours of paid time off annually.
80 hours paid parental leave.
6 paid holidays annually.
Medical, Prescription Drug, Dental & Vision Insurance.
401(k) Retirement Plan with Company Match.
Employer Paid Short-Term Disability & Life Insurance.
Additional Voluntary Life Insurance.
Free prescription or non prescription safety glasses each year.
AI Disclosure Statement:
At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually.
Compensation Details:
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Safelite AutoGlass may also be known as or be related to Safelite, Safelite AutoGlass, Safelite Autoglass, Safelite Glass Corp, Safelite Group Inc, Safelite Group Inc. and Safelite Group, Inc.