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Safelite AutoGlass jobs in Richmond, VA

- 96 jobs
  • Customer Advocate

    Safelite 4.2company rating

    Safelite job in Richmond, VA

    Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction. What You'll Get Competitive weekly base pay starting at $XX/hour. A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth and life offerings at ************************* What You'll Do Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions. Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations. Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information. Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills. Review orders from the national contact center and manage dealer part orders and special accounts. All other duties as assigned. What You'll Need High School Diploma/GED/Equivalent required. Experience: 1-3 years telephone operations or business administration experience required. Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%. #LI-RECRUITERTAG -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --
    $31k-36k yearly est. Auto-Apply 60d+ ago
  • Auto Glass Installation Technician Trainee

    Safelite 4.2company rating

    Safelite job in Richmond, VA

    Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards. What you will do • Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: • Observing and assisting in installing and repairing auto glass • Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing • Providing additional services & products • Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. • Performs other duties as assigned • Complies with all policies and standards What you'll get: • Competitive weekly pay starting at $21.25/hr, increasing to $25.25/hr after training and certification. • Earn $5/set of wiper blades when added for customer safety. • A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. • Program to buy additional PTO or sell unused time up to 16 hours. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth, and life offerings at ************************* Education Qualifications • High School Diploma GED/Equivalent Preferred • Valid state-issued driver's license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required Experience Qualifications • Must be 18 years of age or older Required Skills and Abilities • Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds. • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs • Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company dress code and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures).
    $21.3-25.3 hourly Auto-Apply 8d ago
  • Senior Technology Manager, AI & ML

    Carmax 4.4company rating

    Richmond, VA job

    8116 - Midtown Office - 2220 W. Broad Street, Richmond, Virginia, 23220CarMax, the way your career should be! About this job At CarMax, a Senior Technology Manager, AI & ML is a key leader in providing reliable and scalable machine-learning capabilities across the organization. The Senior Technology Manager will be responsible for overseeing multiple portfolios of ML and AI capabilities and solutions. In this role you will support managers and their teams of engineers to help prioritize business needs and drive innovative solutions for two teams. One of those teams is focused on Generative AI use cases and helping to accelerate partner teams development using Generative AI. The second that this manager will support is focused on customer journey modeling and guiding CarMax customers through their optimal buying journey by providing predictive inputs at key moments. The ideal candidate will have a passion and understanding of Data Science, Machine Learning and AI and will have the substantial experience in software engineering and cloud engineering that is necessary to turn those models into highly visible, mission-critical capabilities that drive CarMax's iconic customer experience. Essential Responsibilities: Identify new opportunities for ML and AI solutions and build and cultivate relationships with leaders across the organization to foster those partnerships Influence partners and stakeholders in Data Science and other teams across the organization to prioritize objectives and provide a comprehensive approach to solution recommendations that includes ROI, time to market, scalability as well as alternative recommendations Communicate effectively with senior leadership to share progress, raise any roadblocks or impediments to delivery, and also spread awareness of your teams' achievements Create the strategic roadmap that will guide the direction and goals for the team, both in terms of individual project impacts but also overall standards for machine learning and AI utilization in the organization Empower your direct reports to lead their teams by providing them with the resources, training, feedback, and a sounding-board to be successful in their roles Develop people through effective communication and ongoing feedback Manage the budget of your area including budget planning and estimating costs of future development and tracking spend on an ongoing basis Create an inclusive and engaging culture for a team of remote and hybrid engineers with varying levels of experience Work through others to deliver resilient and scalable technology solutions that solve for complex business problems Help drive the broader understanding of the use of machine learning and AI by interfacing with key roles in Operations, Legal, Security, and Technology Stay on top of industry trends and best practices to continuously improve what we do and ensure our customer experience is the best it can be Quickly learning the CarMax technology standards and norms and ensuring that your teams follow best practices for change management, security, etc. This role will have on-call expectations to be available for major incidents and issues that affect your team's applications. Minimum Qualifications: Bachelor's Degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience Optional for sponsorship needs: Master's Degree in Computer Science, Computer Engineering, or relevant technical field 10+ years of software-engineering experience in an enterprise-level environment in one or more of the following areas: machine learning/artificial intelligence, cloud computing, systems engineering 5+ years' experience managing direct reports 5+ years' experience with microservices software architecture 5+ years leading the end-to-end design and development of scalable services to be consumed by the enterprise, including monitoring and production support 5+ years' experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies Demonstrated ability to provide vision for the Cloud Engineering, Software Engineering, and Machine-Learning spaces and inspire teams towards the future Proven ability to strategically prioritize by balancing business delivery and value generating work with technical debt and engineering excellence Proficient in developing in Python Experience with scripting languages such as shell scripts Experience in DevOps practices, testing frameworks, and CI/CD Experience with Model Development and Deployment (MLFlow, Azure ML) Experience with container orchestration (Kubernetes, Docker) Experience communicating and working across functions to drive organization-wide solutions Preferred Qualifications: Previous experience deploying large-scale applications on Azure Familiarity with MLOps and industry-standard machine-learning Python libraries Experience with Azure AI services (Azure Machine Learning, Azure Cognitive Services) Advanced AI/ML specializations (reinforcement learning, deep learning, NLP) Proficient in an object-oriented programming language (i.e. C#, Java) Experience using large language models (LLMs) with semantic search frameworks for chatbot implementations Software Specific Qualifications: Experience building enterprise-level solutions with Microsoft Azure or equivalent cloud technologies Proficiency developing and debugging in Python Experience with Model Development and Deployment (MLFlow, Azure ML) Experience with Azure AI services (Azure Machine Learning, Azure Cognitive Services) Experience with scripting languages such as shell scripts Experience in DevOps practices, testing frameworks, and CI/CD Proficiency in version control systems (Git) for AI/ML model versioning Experience with container orchestration (Kubernetes, Docker) Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role. Work Location and Arrangement: This role will be based out of the CarMax Technology Hub - Plano, TX or CarMax Technology Innovation Center - Richmond, VA and have a Hybrid work arrangement About CarMax CarMax disrupted the auto industry by delivering the honest, transparent, and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . Our Commitment to Diversity and Inclusion: CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, protected veteran status, disability status, or any other characteristic protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
    $120k-148k yearly est. 1d ago
  • Operations Manager

    Carmax 4.4company rating

    New Kent, VA job

    The Operations Manager (OM) is responsible for all aspects of the Service Operations Department at one or more assigned locations. As a senior manager the OM collaborates with Sales, Business Office, and Purchasing teams to create an exceptional associate and customer experience aligned with CarMax culture. Principle Duties and Responsibilities: Management of team and processes associated with vehicle production and servicing Utilizes reports, analyzes information and monitors trends to identify opportunities in the business Displays financial responsibility through P&L management Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience Interviews, hires, trains, and promotes associates to support Service Operations and company growth Serves as member of senior management team; collaborates to set strategy for the store and provides vision, direction, and motivation to team Champions and implements both company and store initiatives for consistent execution and procedures Resolves customer and associate issues Facilitates and participates in meetings and conference calls Associate Development Qualifications: Work requires ability to: Read, interpret and transcribe data in order to maintain accurate records Complete CarMax provided training in all areas of the Inventory, Cosmetic, and Production processes Multi-task in a high energy, fast-paced work environment Speak, listen, and write effectively in dealing with customers and associates across departments Make independent judgments regarding critical business decisions Identify business opportunities and suggest improvements Relocation Required after training Education and/or Experience: 3+ Years of experience as a Manager, retail management preferred Bachelor's Degree a plus Intermediate computer skills Competencies: This position is assigned to the CarMax Senior Manager Competencies (see CarMax Way for list of competencies) Working Conditions: May require walking or standing for an extended period of time Combination of both indoor and outdoor environment, including working at times in noisy and/or inclement weather conditions Rotating schedule with shifts that will include nights, weekends, holidays and 12-hour days Occasional travel for meetings, training, and special assignments Flexibility to work at multiple locations or relocate Wears CarMax clothing (acquired through the company) at all times while working in the store Disclaimer and Approvals: This document is intended to describe the general nature and level of work being performed by people assigned to this job. This information is current at the time of publication. Responsibilities may include other duties as assigned and may be amended at the discretion of CarMax with or without notice. This document has been reviewed and approved by management and Human Resources and cannot be modified without written consent by a member of management authorized to modify any such responsibilities. CarMax is an Equal Opportunity Employer by both policy and practice and subscribes to federal and state laws which forbid discrimination because of race, color, age, religion, sex, national origin or disability. Employment at CarMax is at-will, and therefore, can be terminated, with or without cause, at any time, at the option of the associate or CarMax. This at-will employment relationship will remain in effect throughout an associate's employment with CarMax unless it is modified by a specific, express written employment contract that is signed by an officer of CarMax and the associate. This at-will employment relationship may not be modified by any oral or implied agreement. Specifically, this job description is not a contract of employment and does not create any contractual rights of any kind between the Company and its Associates.
    $92k-127k yearly est. 1d ago
  • Sr. Business Intelligence Platform Engineer

    Carmax 4.4company rating

    Richmond, VA job

    CarMax, the way your career should be! About this job As a BI Platform Engineer, you will be responsible for the administration, optimization, and support of enterprise business intelligence platforms including Power BI and Tableau. You will work closely with multiple analyst and Technology Infrastructure teams to ensure high availability, performance, and scalability of BI environments. Your expertise in Data & Analytics platform engineering, automation, cloud technologies, and user enablement will help drive data democratization and empower business users with reliable, secure, and performant analytics tools. In addition, you will leverage Artificial Intelligence (AI) capabilities to enhance platform operations, automate routine tasks, and improve user experience. Your ability to integrate intelligent automation and predictive analytics into BI workflows will help drive innovation and efficiency across the organization. What you will do - Essential Responsibilities Administer, monitor, and optimize Power BI and Tableau platforms across cloud and on-prem environments. Implement and manage user access, security roles, and governance policies to ensure data protection and compliance. Manage PowerBI Fabric capacities, gateway, workspaces and licensing Collaborate with cross-functional teams to support dashboard development, data source integration, and performance tuning. Automate platform maintenance tasks including upgrades, patching, backups, access provisioning and license management. Develop and maintain CI/CD pipelines for BI content deployment and version control. Integrate AI tools to automate platform monitoring, anomaly detection, and performance optimization. Provide technical support and troubleshooting for BI platform issues and user inquiries. Drive adoption of BI tools through training, documentation, and enablement initiatives. Monitor platform usage and performance metrics to identify opportunities for optimization and cost savings. Stay current with BI platform updates, features, and industry best practices. Partner with data governance and security teams to ensure compliance with enterprise standards. Participate in major incident response and root cause analysis for BI-related outages or performance issues. Mentor junior team members and promote best practices in BI platform administration and engineering. Purpose of the role The BI Admin/Platform Engineer plays a critical role in ensuring the reliability, scalability, and usability of enterprise BI platforms, enabling data-driven decision-making across the organization. By integrating AI capabilities, this role also contributes to smarter, more efficient platform operations and user experiences. Basic Qualifications 5+ years of experience administering Power BI and Tableau platforms. Strong understanding of BI architecture, data modeling, and dashboard performance optimization. Experience in PowerBI Fabric and migration from PBIRS to Fabric Experience in Tableau and migration to Tableau cloud Experience with Azure services including Azure SQL, Azure Data Factory, and Azure Active Directory. Proficiency in scripting languages such as PowerShell, Python, or Bash for automation. Experience with CI/CD tools such as Azure DevOps or GitHub Actions. Familiarity with enterprise data lake/warehouse environments (EDL/EDW). Strong troubleshooting skills and experience with platform monitoring tools. Strong documentation, communication, and presentation skills. Experience working in Agile/Scrum environments Experience in cloud cost-savings plans, reviews, and reserved instances. Ability to positively influence team norms, culture, and technical vision Excellent communication skills with the ability to adapt to the audience Experience in a fast-paced, highly collaborative agile team within a Product-oriented organization. Effective problem-solving, analytical thinking, and a cloud-native and DevOps mindset. Preferred Qualifications Bachelor's/Master's degree in Computer Science, Information Systems, or related field Power BI and Tableau certifications Snowflake SnowPro, Azure, Databricks certifications Experience with cloud services such as Snowflake, Databricks, Azure Data Factory, Event Hub, Functions, Batch, Key Vault, and Log Analytics Strong experience with popular database programming languages such as SQL, PL/SQL, Stored Procedures Experience with Snowflake, Databricks, and other modern data platforms. Knowledge of REST APIs and scripting for platform automation. Familiarity with data governance, metadata management, and self-service BI enablement. Work Location and Arrangement: This role will be based out of the CarMax Midtown office, Richmond VA or CarMax Technology Hub, Plano TX and have a Hybrid work arrangement. Associates based in Richmond work onsite 5 days per week. Associates based in Plano work onsite 2 days per week. Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will NOT be considered for this specific role.
    $97k-118k yearly est. 2d ago
  • Sr. Analyst, Supply Chain Strategy & Analytics

    Carmax 4.4company rating

    Richmond, VA job

    8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! About The Team The Supply Strategy team is a community of analysts with a variety of strategic and technical skillsets. We work together to continually improve CarMax's ability to optimize the acquisition, movement, and reconditioning of each of the over 900,000 vehicles we sold to retail customers last year, as well as optimizing our auctions for the over 700,000 wholesale cars we sold to other dealers. Our team tackles complex problems while striving to be a great representation of CarMax's 4 core values: Do the Right Thing: We prioritize maintaining the culture of integrity which has set CarMax apart in the used car industry, and promote a respectful and inclusive environment at work Put People First: We're focused on nurturing associate development and on maintaining a healthy work culture, while also making sure our customers are offered a great experience Win Together: Teamwork is essential to what we do; we regularly learn from each other and draw on each other's expertise and perspectives Go for Greatness: We continually improve our abilities and the products that we support, to reinforce CarMax's position as an industry leader About The Role CarMax relies on our supply chain as a key differentiator. Key questions include how many cars we should acquire, which acquisition channels we should prioritize, how to optimize those channels, how to efficiently move millions of cars a year, when and where to recondition those vehicles, how to best allocate the retail cars across our 200+ stores, and how to maximize profitability in our auctions for our wholesale cars. Doing so ensures that we have the right cars at the right prices in the right location to meet our retail and wholesale customers' needs. As we continue to innovate our business and shift more of our buying and selling online, we increasingly need to answer those questions quickly with less human intervention. Our team of business analysts play a critical role in unlocking the business value from these innovations by partnering closely with our Operations and Product/Technology business partners. As a Senior Analyst of Strategy & Analytics, you will work with business partners from our Product organization, as well as members of our field execution team to make key recommendations and ensure our Supply Chain is optimized to support our strategic goals. What You Will Do - Essential Responsibilities Some of our roles lean towards partnering more closely with the Product organization and serving as product analyst, whereas others lean towards partnering more closely with Field Operations organization and serving as an operational analyst. In either of those roles, a successful senior strategy analyst would: Be an analytic partner and establish a close working relationship with a product manager or our operational partners Design and analyze tests to evaluate effectiveness of changes to our products or operational changes Enhance analytical tools, such as models, reports, and dashboards, utilizing them to monitor performance and drive ongoing performance Qualifications and Requirements Ability to consistently deliver at a high level on the responsibilities listed above. Requirements listed below are representative of the knowledge and skills required: 2+ years' experience in an analytical or strategic role Four-year undergraduate degree with strong academic performance Experience conducting large scale data analysis to support conclusions, and a willingness to gain proficiency in data analysis tools such as SQL, or Tableau Ability to communicate complex topics to people with varying backgrounds and levels of technical familiarity Willingness and enthusiasm to collaborate with a team of passionate analysts and business partners who are regularly shaping strategy at a big-picture and a detailed level Work Location and Arrangement: This role will be based out of the Richmond, VA Home Office and has a Hybrid work arrangement. Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role. About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . Our Commitment to Diversity and Inclusion: CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
    $78k-98k yearly est. 19h ago
  • Kitchen Designer

    Home Depot 4.6company rating

    Richmond, VA job

    Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $62k-91k yearly est. 60d+ ago
  • Freight/Receiving

    Home Depot 4.6company rating

    Richmond, VA job

    Associates in Freight/Receiving positions ensure the store is stocked and ready for business every day. They load and unload trucks, move material from the receiving area throughout the store, may operate forklifts and may perform critical functions for maintaining proper on-hands and pricing for our customers. Direct customer interaction is frequently required for some positions and excellent customer service skills are required. The Freight/Receiving positions may include Freight Team Associate, Freight Team Lead, Receiving Associate and Receiving Support. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $27k-33k yearly est. 60d+ ago
  • Store Support

    Home Depot 4.6company rating

    Colonial Heights, VA job

    Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
    $30k-35k yearly est. 2d ago
  • Lot Associate

    Home Depot 4.6company rating

    Colonial Heights, VA job

    Lot Associates assist customers with the loading of their vehicles and also monitor and maintain the entrance of the store. Lot Associates also are responsible for maintaining a sufficient quantity of carts near the entrance of the store. This position interacts with Home Depot associates and customers. Because the Lot Associate is often the first and last associate to interact with customers as they enter or leave the store, customer service plays a vital role in this position. Direct customer interaction is frequently required for some positions and excellent customer service skills are required. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $35k-42k yearly est. 60d+ ago
  • MERCHANDISING

    Home Depot 4.6company rating

    Richmond, VA job

    Merchandising Execution Associates (MEAs) ensure that the products are stocked and properly merchandised to provide the customer the best possible shopping experience while always keeping safety, accuracy and efficiency at the forefront. Supplier Experience + Executing price changes, product rotation, and special projects designed to improve how products are displayed to the customer and to meet our suppliers needs and expectations. Enables Sales/Enable Growth + Execute strategies and ensure products are displayed correctly to drive sales. + Build displays and fixtures while utilizing basic hand tools and power tools in addition to refreshing display material/signage/brochures. Operational Commitments + MEAs work in teams, with on-site supervision and provide service to multiple departments in the store which requires repetitive lifting, bending, and operating lift equipment. + MEAs build and maintain strong relationships with store associates and provide superior customer service to both internal and external customers. **Day positions, Overnight positions** Full Time or Part Time We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $26k-32k yearly est. 60d+ ago
  • Asset Protection Specialist

    Home Depot 4.6company rating

    Richmond, VA job

    The Asset Protection Specialist is primarily responsible for preventing financial loss caused by theft and fraud and supporting safety and environmental program compliance in their assigned store/multiple stores. They utilize tools to minimize loss to the Company, including but not limited to identifying incidents of theft and fraud, reviewing CCTV and exception reports, monitoring the store's physical security, auditing the Electronic Article Surveillance and driving a shrink elimination culture in the store. Other responsibilities include: preparing accurate and detailed case reports documenting your apprehensions and recoveries, preserving evidence, interacting with law enforcement and testifying in criminal and civil court actions. The Asset Protection Specialist must report any hazardous or unsafe condition to the Manager on Duty and carry out job responsibilities in a manner that minimizes the risk of injury to themselves, other associates, vendors, customers, and the Company. They must demonstrate integrity at all times, respond to asset protection and operational concerns of all associates and remain focused on store specific business objectives while supporting key asset protection and operational responsibilities. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $34k-41k yearly est. 60d+ ago
  • Service Technician, HVAC Repair

    Sears 4.3company rating

    Richmond, VA job

    HVAC Repair Technician Why an HVAC Repair Technician career might be right for you: * You like solving problems - Each repair is different. You enjoy diagnosing problems and figuring out solutions * You like fixing things - Getting things working again is a satisfying outcome. You did that! * You like helping others - You're the hero of the home like a first responder, lifting the weight off the shoulders of grateful homeowners * You like to be on the move - You're not stuck at a desk all day - you are welcomed into customers' homes Why a career with Sears Home Services is right for you: * Great hourly rates - $22 - $36 / hour base rate salary, depending on experience * Benefits - Comprehensive set of medical, dental, and vision benefits, with an additional $4000 annual subsidy for associates with dependents! * 401k match - Opportunity to contribute to 401k plan, with 100% company match up to 3%. More ways to earn -Technicians have the opportunity to earn additional performance bonuses & sales incentives throughout the year. Flexible schedules - Sears techs are NOT on call. * Year-round work - With Sears large scale and wide product range, Sears cross trains techs and keeps them busy year round * Expert training - Best in class training program. Tens of thousands of repair techs trained by Sears Technical Institute in the past 60 years. We will teach you the skills you need to succeed! * Peer mentoring - Onboarding buddy and mentor technicians to help you grow your skills * Career advancement - Many ways to advance and cross-train to keep growing your career. Our average tenure is >12 years! * Easy tools - Sears provides company vehicle, uniforms, specialty tools, mobile phone & industry-leading app that eliminates paperwork and provides technical support
    $22-36 hourly 28d ago
  • Sr. Manager, Data Science

    Carmax 4.4company rating

    Richmond, VA job

    8901 - Corp Office West Crk - 12800 Tuckahoe Creek Parkway, Richmond, Virginia, 23238 CarMax, the way your career should be! About the Team The primary responsibility of the Logistics Modeling team is to intelligently and efficiently plan how CarMax moves vehicles across its nationwide network. Each year, CarMax completes over 2 million vehicle moves, and our data scientists develop algorithms that determine which moves are executed by CarMax and which are handled by third-party logistics partners. For the moves CarMax completes, the team generates detailed plans specifying exactly which vehicles each driver will transport and when. To be successful, these plans must optimize efficiency while ensuring vehicles arrive on time to meet customer and operational needs. What You Will Do - Essential Responsibilities Develop optimal planning strategies that meet both short and long term business objectives Leverage exceptional business knowledge, creativity, vision and analytic skills in order to lead the development of optimal logistics planning strategies Develop right optimization strategy given CarMax's unique business model Leverage strong analytic communication skills to gain broad buy-in to planning strategies and goals at all levels of the organization Continuously improve our logistics strategy by delivering $10-25MM/yr of incremental value Build a highly engaged team of 4-7 Data Scientists with the skills to implement our logistics strategies across millions of moves each year Create a rewarding and challenging environment designed to teach uniquely gifted analytic professionals how to become effective, value adding data scientists Leverage strong functional expertise in a quickly evolving field to ensure that team members have the right technology to meet today's business needs. Set specific, actionable short and mid-term goals for each team member Challenge, develop & recognize team members when they achieve their goals Lead the building of Artificial Intelligence to autonomously plan every move in an optimal way Leverage strong mathematics, statistics and technology skills (machine learning, Python, etc.) in order to lead the development of sophisticated planning models that autonomously implement our strategies Leverage strong computer science and software engineering skills in order to build software that (a) Calculates the optimal logistics plan for each move and (b) Delivers that plan to the logistics team in seconds Lead cross functional efforts to implement new models with IT and the field Apply exceptional experiment test and design skills in order to measure the business impact of different planning changes Purpose of the Role CarMax relies on algorithms to efficiently move vehicles across our network of 200+ stores, ensuring optimal routes, driver utilization, and on-time delivery while minimizing transportation costs. Doing so ensures that we have the right cars at the right prices at the right time and place to meet our customers' needs. As we continue to innovate our business and shift more of our buying and selling online, we increasingly need to make these decisions quickly with less human intervention. Our team of data scientists plays a critical role in unlocking the business value from these innovations. Qualifications and Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Undergraduate degree with exceptional academic performance in quantitative discipline (Statistics, Math, Data Science, Computer Science, Engineering). Advanced Degree (Master's/Ph.D.) is a plus. Mathematical, modeling, and reasoning skills in order to build complex planning models 4+ years' experience in strategy, analytics and/or data science Proven ability to deliver business value by leveraging deep analytic skills in order to solve complex business problems Computer programming skills in order to turn the mathematical model into Artificial Intelligence Leadership skills necessary to build a highly engaged team and to work cross functionally to implement new logistics models and strategies Exceptional verbal, written, and listening skills necessary to (a) effectively manage their team, (b) listen and understand conflicting points of view on complex matters, (c) navigate through potential contentious situations that periodically occur in a change process, and (d) communicate complex ideas. Experience managing highly analytical projects and people. Work Location and Arrangement: This role will be based out of the Richmond, VA Office and has a Hybrid work arrangement. Work Authorization: Applicants must be currently authorized to work in the United States on a full-time basis. Sponsorship will not be considered for this specific role. About CarMax CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve. This innovative thinking around the way cars are bought and sold has helped us become the nation's largest retailer of used cars, with over 200 locations nationwide. Our amazing team of more than 25,000 associates work together to deliver iconic customer experiences. Along the way, we help every associate grow their career and achieve their best, at work and in their community. We are recognized for our commitment to training and diversity and are one of the FORTUNE 100 Best Companies to Work For . Our Commitment to Diversity and Inclusion: CarMax is committed to bringing together people from different backgrounds and perspectives, providing employees with a safe, welcoming, and inclusive work environment. CarMax is an equal opportunity employer, and all qualified candidates will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, protected veteran status, disability status, and any other characteristics protected by law. Upon an applicant's request, CarMax will consider reasonable accommodation to complete the CarMax Job Application.
    $119k-148k yearly est. 1d ago
  • Sales Specialist

    Home Depot 4.6company rating

    Colonial Heights, VA job

    Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions-including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service-while actively monitoring inventory and driving in-stock to support a seamless shopping experience. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $32k-44k yearly est. 35d ago
  • Customer Experience Manager

    Home Depot 4.6company rating

    Colonial Heights, VA job

    Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service, department readiness, and operational process. CXMs manage all activities required to ensure a safe opening and closing process. They coach associates, address customer service escalations, and perform Manager on Duty (MOD) responsibilities. This position will be expected to teach, coach and train associates on The Home Depot policies and procedures and ensure all associates are working in a safe manner all the time. CXMs will communicate priorities, ensure daily tasks are completed and keep the store running smoothly. At times, CXMs may be the only Manager available and will be expected to make business and associate decisions in partnership with appropriate resources and following SOPs. CXMs will provide input to Store Manager and Assistant Store Managers on Associates performance through the ongoing performance management and talent planning discussions. Although the CXM does not have direct reports, they will participate in the selection process as needed. Each associate has the responsibility of providing a safe working environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions, and working safely as to not endanger themselves, co-workers, vendors, or customers. **Key Responsibilities:** + 25% - Customer Service / Experience - Drive customer service and associate engagement; coach associates on proper customer service techniques and ensure team is providing the highest level of customer service. Lead GET culture and set the example, observe customer interactions, recognize wins and coach on ways to improve. Ensure Customer concerns are solved effectively and take necessary actions to resolve situations promptly. Ensure all associates understand the impact of excellent customer service, in-stock, and store appearance. Recognize great customer service behaviors. Provide feedback on service standards. Monitor customer flow through checkouts and take action to ensure customers are receiving fast. + 25% - People - Provide in the moment coaching based on observations and behavior. Partners with ASMs regarding formal performance conversations and discipline. Recognizes associates for demonstrating expectations. Use recognition tools (BRAVO / Homer) to highlight associates demonstrating values-based behaviors and productivity. Walk Top/Bottom Sales and Shrink classes in the store with associates, reviewing safety, on-shelf availability, and Store Appearance Standards. Review productivity tasks across store tasking platforms and conduct quality walks of recently completed tasks. Walk off-shelf merchandising locations; ensure areas are set according to MAP or regional direction. Ensure associates have completed training requirements of position. Give input to ASMs on associate performance and participate in talent planning for all hourly associates. Assist SM and ASMs with associate interview and hiring process. Approve and address missed punches, variances, schedule changes, receive "call outs," and communicate with ASMs and SM regarding follow-up actions. Communicate and ensure associates adhere to store standards. Adhere to all Company policies and procedures and holds associates accountable for the same. + 25% - Safety - Ensure associates follow all safety and hazmat procedures and Safety Matters guidelines at all times. Complete specified safety training courses applicable to role and follow all prevention policies and procedures. Use Proper PPE (Personal Protective Equipment) and guide associates on proper use. Utilize proper lifting techniques and educate store associates on these practices. Obey the required safe distances around Lift Equipment and guide other associates on the correct policies. Adhere to work rules identified in Standard Operating Procedures and inform store associates on these rules. Immediately correct unsafe conditions and offer assistance to customers who are shopping in an unsafe manner; ensure that aisles and flooring surfaces are safe. Ensure associates complete all store checklist in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action in put in place. Recognize store associates for safe behavior. + 25% - Shared Manager On Duty - Lead store kickoff meeting and walk each department to ensure store readiness. Communicate messages, priorities and tasks to all associates. Perform Opening, Closing and MOD tasking as well as other whole store focus responsibilities. Conduct hand-off walk with the prior MOD before their shift ends; identify areas for focus or follow-up. Validate daily store priorities with ASMs and SMs. Ensure associates complete all store checklists in accordance with timing expectations. Provide input to associates, verify issue correction, and preventative action is put in place. Make sure all equipment and machines are functioning properly. Review current and upcoming events and ads to determine if any action is required; partner with appropriate DS or ASM as required. **Direct Manager/Direct Reports:** + This Position typically reports to Store Manager + This Position has 0 Direct Reports **Travel Requirements:** + No travel required. **Physical Requirements:** + Must continuously stand or walk or regularly requires lifting/handling/carrying material or equipment of moderate weight (8-20 pounds). **Working Conditions:** + Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable. **Minimum Qualifications:** + Must be eighteen years of age or older. + Must be legally permitted to work in the United States. **Preferred Qualifications:** + None **Minimum Education:** + The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. **Preferred Education:** + None **Minimum Years of Work Experience:** + 1 **Preferred Years of Work Experience:** + None **Minimum Leadership Experience:** + None **Preferred Leadership Experience:** + None **Certifications:** + None **Competencies:** + Action Oriented + Directs Work + Builds Effective Teams + Drives Engagement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Apply End Date: 12/10/2025 - $0.00 - $0.00
    $33k-49k yearly est. 16d ago
  • Warehouse Office Support

    Home Depot 4.6company rating

    Ashland, VA job

    Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation, smooth workflow coordination, and timely communication across teams. This role is vital in maintaining operational efficiency, resolving system and vendor issues, and delivering reliable service to both internal and external stakeholders We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $27k-33k yearly est. 60d+ ago
  • Master Mechanic - FT

    Avis Budget Group 4.1company rating

    Sandston, VA job

    $34.00/hour Shift Premium may Apply Immediately hiring! Are you a diligent and meticulous individual with expertise in automotive repair? If you have experience working in an auto garage or car dealership, we want you to join the Avis Budget Group enterprise! What You'll Do: You'll perform standard and complex repairs, including warranty, on a wide variety of auto makes and models with no technical supervision, including the diagnosis and repair of engines, transmissions, exhaust, brakes, electrical, air conditioning and computer systems. You may also act as a technical expert to other technicians in the shop. Perks You'll Get: * Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) * On-the-job training in our vehicle makes and models * Paid time off * Medical, dental and other insurance * Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses * Retirement benefits (401k) * Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: * Valid Driver's License * Minimum 3 years of auto repair experience, holding 3 ASE (ability to acquire 2 additional ASE certificates within first year) * Knowledgeable in the following areas covered by the ASE certification programs, including but not limited to, Engine Repair, Drive Train/Axles, Suspension/Steering, Brakes, Electrical, Heating/Air Conditioning and Engine Performance, Light Vehicle/Diesel * Comfortable working in a mechanical shop with moderate or loud noise levels * Must have a complete set of tools required for auto repair and maintenance * Basic computer skills including typing, data entry * Must be able to lift up to 50 pounds, continuously stand, bend, reach, walk, sit and kneel frequently, enter, exit and drive vehicles * Must be 18 years of age and legally authorized to work in the United States * This position requires regular, on-site presence and cannot be performed remotely * Previous Original Equipment Manufacturer (OEM) experience preferred, providing an added advantage! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. The fine print: Avis Budget Group is an equal opportunity employer - M/F/Veterans/Disabled. This role requires the ability to lift up to 50 pounds, continuously stand, walk, sit and kneel frequently, and enter and exit vehicles. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of Avis Budget Group. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. Sandston Virginia United States of America
    $34 hourly 9d ago
  • Warehouse Associate

    Home Depot 4.6company rating

    Ashland, VA job

    Warehouse associates are an essential part of The Home Depot s distribution network. They load and unload trucks, move material within the facility and from the loading platform by carrying, pushing, rolling or operating hand trucks, forklifts, hoists, motorized conveyors, or other material handling equipment. They safely operate forklifts or other machinery in order to complete tasks such as loading, unloading, sorting, staging, and transporting products. These positions include General Warehouse Associate and General Warehouse Associate II. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $29k-36k yearly est. 60d+ ago
  • Kitchen Designer

    Home Depot 4.6company rating

    Williamsburg, VA job

    Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
    $62k-91k yearly est. 60d+ ago

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