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Safelite AutoGlass jobs in Seattle, WA

- 367 jobs
  • Customer Advocate

    Safelite 4.2company rating

    Safelite job in Bellevue, WA

    Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Customer Advocate is one of Safelite's first impressions with our customers. From managing administrative processes, scheduling, work orders and invoicing, to greeting customers in person and answering inbound phone calls and emails, this organized and energetic professional delivers a memorable experience during every interaction. What You'll Get Competitive weekly base pay starting at $25/hour. A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth and life offerings at ************************* What You'll Do Welcome in-shop customers and resolve customer concerns quickly and efficiently -- without breaking a sweat -- often coming up with creative solutions. Manage incoming calls, e-mails and faxes for service issues, pricing, warranties, commercial, dispatch, repair, cash, wholesale and same-day reschedules/cancellations. Keep all the moving parts running smoothly by confirming and completing work order information, including insurance verification, additional parts and missing information. Breeze through administrative tasks such as buyouts, invoices, work orders, managing deleted work orders and processing credit memos and rebills. Review orders from the national contact center and manage dealer part orders and special accounts. All other duties as assigned. What You'll Need High School Diploma/GED/Equivalent required. Experience: 1-3 years telephone operations or business administration experience required. Ability to provide world class customer service in a changing, fast-paced operation. Present a professional appearance and wear personal protective equipment. Ability to travel up to 10%. #LI-HC1 Base Pay Range Min - Max (in $USD): $19.60 - $27.40 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --
    $25 hourly Auto-Apply 50d ago
  • Part Sourcing Specialist

    Safelite 4.2company rating

    Safelite job in Seattle, WA

    Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Part Sourcing Specialist helps get our customers back on the road safely by getting the right part to the right place at the right time. What You'll Get Pay starting between $18.50 - $22.00 per hour depending on location Weekly payday on every Friday! Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 in tuition reimbursement per year. Paid training and access to all the tools and resources you need to be successful. Explore our health, wealth, and life offerings at ************************* What You'll Do Source out-of-stock parts internally and externally, optimizing cost-effectiveness and delivery time. Track inbound part shipments using multiple systems, providing regular updates to customers and partners. Confirm receipt of sourced items through invoice audits, effective communication with partners and customers, and resolution of purchase order discrepancies through VIN and insurance verification. Ensure sourced parts adhere to quality standards through systematic checks within designated systems and visual management tools. Demonstrate flexibility by undertaking additional duties assigned by leadership as needed. What You'll Need Must be 18 years of age or older. Customer service experience is preferred. Experience within warehousing, part sourcing, distribution or supply chain is a plus. Proficiency in Microsoft programs including Access, Excel, Word, Outlook, and PowerPoint. Demonstrates a growth mindset, collaborative work style, and a passion for continuous learning. Show resilience, adaptability, and dedication to providing outstanding service in challenging situations. Thrives in working under pressure against priority deadlines with a high attention to detail. Apply today and start your fulfilling journey! #LI- CS8 Base Pay Range Min - Max (in $USD): $19.60 - $27.40 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --
    $18.5-22 hourly Auto-Apply 60d+ ago
  • Account Manager (Seattle)

    Glassamerica 4.2company rating

    Seattle, WA job

    Company: Glass America WA Seattle Downtown - 300047 We put our team members first. You'll receive a great salary and benefits, and experience the support and opportunity you deserve. You're empowered to make decisions. You control your future. : Are you looking for a company that truly believes that its employees are its greatest asset? At Glass America, we are creating a culture that delivers our Mission to WOW Every Customer and Be the Best! As one of the nation's largest auto glass and windshield replacement and repair businesses, we have been keeping cars, trucks and vans safe on the road since 1999. When it comes to auto glass repair and replacement - Glass America sets the standard. Glass America is seeking an experienced Account Manager to drive consistent and profitable growth in sales revenues with a focused approach on business to business sales development. A successful Account Manager proactively engages with current clients to ensure we remain a trusted partner while also prospecting when visiting physical locations. Continually proposing solutions that meet the needs and objectives of our clients. Why join Glass America? Base salary + bonus + car allowance Financially stable and growing company Company benefits: Medical, Dental, Vision, 401k and Paid Time Off Primary Responsibilities Utilize CRM to create daily routes, making a note of each visit in the system. Identify accounts that will be a part of your outside sales activities for a sales cycle. Establish face to face and electronic communication with customers to build, develop and expand long lasting relationships. Track book of business account metrics. Use the promotions budget as needed to navigate the sales process. Maintain a strong working relationship with the Operations Team within assigned territory. Preferred Skills and Qualities 3+ years successfully selling business services. Proven track record of exceeding financial objectives and metrics. Experience in account management / outside sales / B2B sales. Auto Glass, Automotive and/or Insurance industry knowledge is a plus! Excellent organization and time management skills. Ability to deliver exceptional customer service in a fast paced environment. Part of Boyd Group Services, Glass America operates in 35 states. Our exceptional leadership fosters a rewarding company culture which has resulted in year over year growth and advancement opportunities. Glass America is an Equal Opportunity Employer. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. What Glass America offers you: Full Time (30 or more hours per week) employees enjoy 80 hours of paid time off annually. 80 hours paid parental leave. 6 paid holidays annually. Medical, Prescription Drug, Dental & Vision Insurance. 401(k) Retirement Plan with Company Match. Employer Paid Short-Term Disability & Life Insurance. Additional Voluntary Life Insurance. Free prescription or non prescription safety glasses each year. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: Salary Range is $70k-$100k depending on experience and proven track record within the industry.
    $70k-100k yearly Auto-Apply 58d ago
  • Parts Coordinator (Hrly)

    Glassamerica 4.2company rating

    Seattle, WA job

    Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. : The Parts Coordinator's primary responsibility and accountability is to provide an exceptional and successful customer experience while proactively managing the process of ordering, receiving, storing, dispatching and returning parts for each repair order. The Parts Coordinator plays a pivotal role in the success of the customer's experience by verifying the accuracy and quality of parts received in a timely manner as per the production schedule and vehicle needs. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan. Communicate all customer requests and needs to appropriate team members. Work with vendors to order and receive all parts as indicated on the repair orders confirming the quality, correctness and quantity of parts received, accurately identifying parts necessary to complete repairs in the shop. Ensure timely parts distribution to the shop in accordance with the production schedule. Enter all parts invoices into the recommended Management Information System (MIS). Label and track all parts by the R.O.# and store them with the vehicle and/or scheduled repairs; Communicate all Parts Price Changes (also known as Parts Price Increases - PPI) to all required team members. Order and receive supplemental Parts in the MIS, monitor performance of parts, materials and sublet vendors. Ensure daily reconciliation of the parts vendor invoice history report (e.g. 043 Report). Ensure invoices and credit memos are posted and filed/scanned in a timely manner. Ensure vendor invoices have the correct negotiated discount to maintain proper profit margins. Education and/or Experience Required High School Diploma or equivalent 1-3+ years of experience working with automotive parts (auto body parts is a bonus) Customer Service Oriented and strong organizational ability to manage pressure and conflicting demands and prioritize tasks takes initiative in problem solving situations I-Car Registered (working towards Gold Class certification) Required Skills/Abilities Communicate effectively, both verbally and in writing Strong attention to detail and a high degree of accuracy. Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure Working knowledge of vehicle repairs practices Management Information System: Summit, Repair Centre Working Knowledge of: Mitchell, Audatex Parts sourcing: Car-part, Progi, APU, LKQ B2B Solid problem-solving abilities Above average computer proficiency Above average organizational skills Ability to keep up and succeed in a fast-paced working environment Ability to work well with others and achieve common goals Other duties as assigned Other Requirements Frequently required to bend, crouch, reach, handle tools Lift in excess of 50 lbs. of materials Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: $22 - 26 / Hour Compensation is commensurate with skill, education and experience. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.
    $22-26 hourly Auto-Apply 51d ago
  • Auto Body Estimator - Temp

    Glassamerica 4.2company rating

    Seattle, WA job

    Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. : The Estimator's primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs. Key Job Responsibilities Role and Requirements Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service Ensure compliance with all insurance client requirements, processes and metrics Ensure compliance with all WOW Operating Way's regarding customer drop-offs, repair planning, customer communication, and delivery Communicate all customer requests and needs to appropriate team members Provides positive energy when greeting customers in person and on the phone Understanding of all required Insurance programs and procedures Participate in daily “production walks” with the Management Team, as required Support all team members when required Participate in monthly Health & Safety and staff meeting (if required) Attend training, information sessions and workshops recommended by Store Manager Maintain the store's KPI's by maximizing role performance Uphold the company's Core Values : Honesty, Integrity & Respect Education and/or Experience Required Knowledge of Repairs and OE Guidelines High School Diploma or equivalent Awareness of where to look for answers Basic Computer Skills Compliance for DRP's Minimum of 1-year experience Must be willing to complete I-CAR Training Valid Driver's License Required Skills/Abilities Awareness of where to look for answers Basic Computer Skills Compliance for DRP's Minimum of 1-year experience Must be willing to complete I-CAR Training Valid Driver's License Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: Commissions for this position are calculated based on location and revenue metrics, sales and individual performance, subject to the terms of the plan. Estimated $60,000 - $130,000 / Year In the event that total compensation in a pay period is less than minimum wage, clocked hours will be calculated with a guarantee of applicable local or state minimum wage, whichever is greater. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.
    $60k-130k yearly Auto-Apply 47d ago
  • CDL A - Home Daily - Puyallup

    Oreilly Auto Parts 4.3company rating

    Puyallup, WA job

    O'REILLY AUTO PARTS IS HIRING DRIVERS FOR HOME DAILY ROUTE DELIVERY! Potential first year earnings of $81,749.70 based upon average route hours; actual annual earnings may vary based upon length of route. Pay range: $30.25-$36.25 O'Reilly Auto Parts offers the best driver jobs in the industry. We currently have openings in Pullayup, WA for Route Delivery. ENJOY ALL THE BENEFITS OF WORKING FOR O'REILLY AUTO PARTS Home Daily 5 Day Work Week No Weekends Salary package includes safety incentives, driver bonuses and performance-based raises Overnight Route Delivery with Dedicate Routes Low Touch Freight using full pallet deliveries Modern Fleet of Tractors and Trailers Quarterly incentives with bonus earning potential up to $5,000* Full Benefits Include: Medical, Dental and Vision Insurance 401k Program Stock Purchase Program Paid Vacation Paid Holidays Paid Sick Time Generous Employee Discounts *Bonus details provided at interview Come join and industry leader and be part of a Driving Team that is truly valued and appreciated. Start your career with O'Reilly Auto Parts Today!! Pay Range: 30.25-36.25 per_hour, General Benefits: Home Daily5 Day Work WeekNo WeekendsSalary package includes safety incentives, driver bonuses and performance-based raises Overnight Route Delivery with Dedicate RoutesLow Touch Freight using full pallet deliveries Modern Fleet of Tractors and TrailersQuarterly incentives with bonus earning potential up to $5,000*Full Benefits Include:Medical, Dental and Vision Insurance 401k ProgramStock Purchase ProgramPaid VacationPaid HolidaysPaid Sick TimeGenerous Employee Discounts*Bonus details provided at interview
    $30.3-36.3 hourly 10d ago
  • Automotive Mobile ADAS Technician

    Glassamerica 4.2company rating

    Seattle, WA job

    Company: Mobile Auto Solutions Welcome to Mobile Auto Solutions (MAS)! Calibrate a Career That Keeps Growing. We invite you to join our team! MAS offers a great place to launch and grow your career. As we continue to grow, we have endless opportunities for you to grow with us! The Automotive ADAS Technician's primary responsibility and accountability comprises customer interaction, vehicle testing and repair, invoice generation, inventory control, and service vehicle maintenance. The Automotive ADAS Technician works in alignment with all team members and is committed to being a dedicated Brand Ambassador of The Boyd Group at all times. MAS recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. Key Job Responsibilities: Determines testing and analysis by communicating with shop representatives and reviews all estimates for repair Performs diagnostic testing, programming, ADAS calibrations and analysis Performs wiring repairs Advises shop of needed repairs Keeps inventory of stock, communicating with support staff for needed orders and verifying order receipts Writes, prints and emails service invoices Collects signature or payment for work performed Delivers completed invoices and payments to office in orderly manner Keeps shop equipment operating by following operating instructions, troubleshoots breakdowns; maintains supplies; performs preventative maintenance; advises management of repairs; keeps Google Drive up to date Collaborates with teammates according to PPT guidelines to schedule/complete jobs Other duties, as assigned Preferred Skills/Experience: Knowledge of OE scan tools Ability to learn new tools as needed Knowledge of wiring repair procedures Ability to service A/C systems Possesses diagnostic skills in the automotive trade Basic computer knowledge including using email, spreadsheet and messaging systems Willing and able to update job knowledge by participating in educational opportunities, reading technical publications and the like Must possess high school degree or GED equivalent 4+ years relevant automotive/electronic technician experience required Please note that this job description is not designed to cover or contain a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice. The physical demands of your job must be met to perform the job's essential functions successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. Benefits That Drive Your Success MAS offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Mobile Auto Solutions is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: Pay Range: $60,000 - $95,000 annually (hourly pay, eligible for overtime). Compensation is commensurate with skill, education and experience. Schedule: Full-Time Monday to Friday 8 am-5 pm #MASSJ
    $24k-36k yearly est. Auto-Apply 11d ago
  • Regional Safety & Quality Manager

    Safelite 4.2company rating

    Safelite job in Seattle, WA

    Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview The Regional Safety, Training and Quality Manager is responsible for overseeing and managing all training and quality control activities within the designated region. This role focuses on ensuring that District Safety, Quality, and Training Managers are effectively and efficiently training new technicians and certifying acquired technicians and driving down cost of quality and casualty loss claims. This role will also be responsible for performance management of the local SQT Managers. This is a leadership role that manages a team of District Training and Quality Managers. What you will do Training and Development: • Support the Training Team with Train the Trainer sessions for new trainers. • Support, conduct, and implement all training, non-technical and technical. • Maintains comprehensive knowledge of the Safelite Way of Fitting (SWoF) and Safelite tools. • Work with District Managers and District Trainers to schedule training classes and maintaining trainee throughput expectations. • Educate all store managers on SWoF so they can effectively lead and coach their direct reports, be a continuous resource to store managers on technical issues utilizing data. • Ensure the rollout and lead the implementation of, including but not limited to, new processes, products and tools for repair, replacement and recalibration. • Responsible for ensuring that changes for new and existing processes for repair, replacement and recalibration are effectively and consistently implemented by the District Training and Quality Managers. • Responsible for new tool and process implementation. • Support the development of training materials, including creating and/or validating Tech Tips, Quality Alerts, and Fitting Instructions for distribution to the field. • Ensure that underperforming Technicians receive targeting coaching and development leading to performance improvement. Quality Assurance: • Ensure quality control standards for products, services, and processes across the region that are aligned to Safelite standards. • Monitor and evaluate the quality of work delivered by associates and ensure feedback / coaching is delivered as needed. • Provide regional and district teams with root cause data and resolution guidance for warranty and casualty loss improvement. • Ensure district-level action plans are in place and executed to achieve COQ and training goals. • Partner with district leadership to ensure technical guidance is provided for escalated warranty and casualty loss customer issues. • Solve escalated issues with tools, parts, systems, or training. Safety: • Ensure that the team of Safety, Quality, & Training Managers are driving adherence to safety policies, including the use of PPE. • Communicate updates to safety policies and procedures with the team and provide feedback when changes are necessary. • Help drive incident management and root cause analysis in partnership with the Safety team Compliance: • Ensure that all associates adhere to company policies, procedures, and industry regulations. • Ensure compliance with SafeTech Academy certifications and Installation and Repair Compliance Agreements • Conduct regular audits and assessments to verify compliance with Safelite standards and SwoF and ensure corrective actions when necessary. • Accountable for VGRRR tool maintenance and inventory control. • Ensure appropriate buying, deployment, and recovery of Safelite tools. Team Management: • Supervise and manage a team of trainers and quality assurance managers. • Provide clear leadership, direction, and support to the team, ensuring their performance aligns with organizational goals. • Regularly conduct meetings with District Training & Quality Managers around District performance concerning the Cost of Quality and training. Data Analysis: • Collect and analyze data related to training effectiveness and quality performance. • Use data insights to identify trends, areas for improvement, and make data-driven recommendations. Reporting: • Prepare regular reports on training and quality metrics for district and regional leaders. • Communicate progress, challenges, and achievements to district and regional leaders. • Regularly complete and communicate regional quality and training status reports. Collaboration: • Collaborate with district and regional managers to align training and quality initiatives with overall business objectives. • Work with cross-functional teams to implement nationally aligned best practices and improve operational efficiency. • Collaborate and identify potential new best practices for evaluation. Performs other duties as assigned Complies with all policies and standards Experience Qualifications Proven experience in training, quality control, or a related field. Required Skills and Abilities Knowledge of Safelite operational and technical processes. Skill in new process development and implementation. Strong knowledge of quality assurance principles, training methodologies, and best practices. Excellent communication, facilitation, presentation, and interpersonal skills. Effective leadership skills required; team management experience a plus. Analytical and problem-solving abilities. Proficiency in using training and quality management software and tools. Willingness to travel within the district or region as needed, up to 50%. Physical requirements include, but are not limited to: • Ability to work at a physical retail location within the region. • Ability to operate a company vehicle safely and courteously, adhering to all Company policies and procedures relating to safety. This includes obeying all traffic laws and regulations and maintaining a valid driver's license with a driving record that falls within the Company requirements. • Ability to satisfy all Personal Protective Equipment (PPE) Requirements as outlined in the Field Supplemental Handbook, while in the warehouse, visiting stores, etc. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Base Pay Range Min - Max (in $USD): $104,830.00 - $162,450.00 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --
    $53k-68k yearly est. Auto-Apply 10d ago
  • General Manager

    Glassamerica 4.2company rating

    Seattle, WA job

    The General Manager's primary responsibility and accountability includes providing an exceptional and successful customer experience while leading and maintaining the day-to-day operation of the Store in compliance with established policies and procedures. The General Manager plans and implements the daily operations of the Collision Center to ensure that overall KPI's and insurance metrics are met. They are responsible to coach and empower each team member's performance and success in their individual roles. The General Manager will promote and maintain the highest quality standards of professionalism in serving all customers, and the General Manager plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members. General Managers are committed to leading by example at all times. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan. Prepare and manage the annual and monthly operating budget of the collision center. Forecast, target and track monthly sales, profit and expense objectives. Deliver formal annual performance reviews and informal monthly performance reviews. Monitor and maintain all A/P and A/R relating to the Collision Center. Maintain a clean and organized repair facility at all times. Monitor all maintenance required for all shop equipment, including the paint booth Provide training for all staff as necessary Ensure all staff wear proper safety gear and adhere to dress code. Open and close the facility daily as per established procedures. Conduct or coordinate daily production meetings/walks to confirm through-put and delivery dates Manage all estimates to ensure labor mix is within established standards. Manage store capacity. Lead and manage all repair facility personnel. Facilitate monthly Health & Safety and staff meetings . Attend monthly managers meetings. Attend training, information sessions and workshops recommended by Senior Leadership Team. Store CSI performance review and follow up within 24 hours. Education and/or Experience Required Post-Secondary Education or equivalent. Proven leadership experience in a collision repair environment or similar role. Required Skills/Abilities Attention to detail and a high degree of accuracy. Ability to consistently demonstrate a successful client experience Communicate clearly both verbally and in writing. Ability to motivate others utilizing effective coaching tools and management skills. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details $90,000 - $130,000 / Year Compensation is commensurate with skill, education and experience. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.
    $90k-130k yearly Auto-Apply 60d+ ago
  • Kitchen Designer

    Home Depot 4.6company rating

    Federal Way, WA job

    Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering 'good, better, best' options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way The Kitchen Designer position types may include: Designer - $22.00 Benefits The Home Depot offers various benefits as part of a total compensation package including: paid vacation 1 , paid sick leave 2 , paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit-sharing bonuses, , and/or other benefits (benefits vary based on the associate's salaried/hourly status and full-time/part-time status). Click here (****************************** for more information. 1 Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; PT will be eligible for 20 hours of paid vacation time after 6 months of continuous service; Temporary associates are not eligible for vacation benefits. 2 Sick time (Washington State, Spokane, and Tacoma) Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 40 hours worked or 2 hours per month, whichever is greater. Sick time (Seattle) Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 30 hours worked or 2 hours per month, whichever is greater. Job Posting Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual's job-related knowledge, skills, experience, and availability. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $22.00
    $84k-129k yearly est. 60d+ ago
  • Auto Body Tech

    Glassamerica 4.2company rating

    Tacoma, WA job

    Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $3+ billion in sales, over 1000 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best! We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us. Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. : The Auto Body Technician's primary responsibility and accountability includes providing an exceptional and successful customer experience through the meticulous assessment and quality repair of each customer's vehicle to restore it back to pre-accident condition. The Auto Body Technician thoroughly disassembles, repairs, and reassembles each vehicle while playing a pivotal role to our company's promise of speed, quality and customer excellence. The Auto Body Technician works in alignment with all team members in achieving the repair facilities KPIs and is committed to being a dedicated Brand Ambassador of The Boyd Group at all times. Key Job Responsibilities Ensure consistent execution of WOW (Wow Operating Way) plan. Plans the repair work that is necessary and prepares cost estimates for customers. Uses various tools such as cutting guns, plasma cutters, hydraulic jacks, hammers, and pliers to repair sections of a vehicle. Hammers out dents, dimples, and other minor body damage if possible; mixes and applies filler resins to repair dents when other methods are not feasible. Realigns car chassis and frames to repair structural damage. Removes damaged sections of vehicles and replaces them with new or aftermarket parts. Replaces or repairs glass and windshields as needed. Replaces or repairs interior parts as needed. Welds and otherwise attaches or fits parts into place and Prepares and repaints vehicles with factory-specified paint or agreed-upon equivalent. Attempts to complete work orders within labor time guidelines. Ensures all work has been executed correctly by inspecting vehicles after repair. Performs other related duties as assigned. Education and/or Experience Required High school diploma or equivalent required. Successful completion of technical school program OR a 3-year apprenticeship as an auto body repairer. Required Skills/Abilities Ability to read job orders and work with very little supervision. Ability to work with other repairers within an auto body shop. Thorough understanding of methods and procedures to repair vehicle bodies. Thorough understanding of how to use tools required for the trade. Other Requirements Must be able to work safely in a noisy area with many odors present. Must be able to lift up to 30 pounds at times. Must be able to visually inspect vehicle damage in a variety of weather conditions. Must be able to bend, stretch, kneel, and squat to perform repairs and inspections. Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. #ABTWEST Benefits That Drive Your Success Gerber offers the comprehensive benefits you expect from an industry leader, including: Annual Paid Time Off (PTO) plans 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week 6 paid holidays annually Medical, Prescription Drug, Dental & Vision Insurance effective Day 1 401(k) Retirement Plan with company match Employer Paid Short-Term Disability & Life Insurance Additional Voluntary Life Insurance Continuing Education Opportunities Free Prescription or Non-Prescription Safety Glasses annually Annual Voluntary Uniform Stipend Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract. About Us Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company. AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details: $24 - 28 / Hour Flat Rate Flat Rate Compensation is a performance-based structure directly tied to turned hours, also referred to as booked hours. In the event that total compensation in a pay period is less than minimum wage, clocked hours will be calculated with a guarantee of applicable local or state minimum wage, whichever is greater. Compensation is commensurate with skill, education and experience. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.
    $24-28 hourly Auto-Apply 51d ago
  • Roadside Assistance Dispatcher

    Avis Budget Group 4.1company rating

    Tukwila, WA job

    $21.10/hour Shift Premium may Apply Immediately hiring! Whether you have worked in logistics, trucking, towing or retail, we are looking for detail oriented, multi-taskers to become a member of our fact-paced, driven team at Avis Budget Group enterprise. What You'll Do: You will coordinate the dispatch of emergency roadside services (ERS) to our customers by our outside vendors, ensuring that the highest level of customer service is provided. Depending on location, you will track the status of ERS calls, coordinate with internal parties to meet the needs of the customer, including the dispatch of a tow truck or vehicle, prepare and compile reports. Perks You'll Get: Bi-weekly hourly wage (New York and Puerto Rico: weekly wage) On-the-job training Paid time off Medical, dental and other insurance Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses Retirement benefits (401k) Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars * Above perks may vary based on full-time/part-time status and location What We're Looking For: Valid Driver's License Effective verbal and written communication skills Familiarity with Microsoft Office suite of applications (Excel, Word) Willingness to work near a mechanical shop with moderate noise Flexibility to work all shifts Must be able to continuously sit, talk, hear/listen and type Must be 18 years of age and legally authorized to work in the United States This position requires regular, on-site presence and cannot be performed remotely 6 months dispatcher experience in a fast-paced shop is a bonus! Who We Are: Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate. Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law. This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group. TukwilaWashingtonUnited States of America
    $21.1 hourly Auto-Apply 60d+ ago
  • Regional Agency Manager

    Safelite 4.2company rating

    Safelite job in Seattle, WA

    Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. The Regional Agency Manager is responsible for managing and developing relationships with Insurance Agency District Managers and Agency Field Offices for key clients within a district or region. They oversee a team of Agency Service Representatives who make outbound sales calls and use digital communications to sell the benefits of using Safelite to targeted insurance agents. This leader develops and continually evolves the regional marketing strategy and creates an action plan that achieves or exceeds key marketing targets and milestones. What You'll Get Competitive weekly pay and bonus opportunities. A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. Up to $5,250 annually in tuition reimbursement. Paid training and all the tools and resources you'll need to be successful. View all our health, wealth and life offerings at ************************* What You'll Do Partner with Marketing and utilize (primarily) digital, as well as conventional, sales tools to connect with Insurance Agencies and small regional and market insurance company targets. Establish and continually evolve the marketing strategy for their region or market and develop the future state for connecting with agencies and the regional insurance industry. Create annual, quarterly and monthly marketing targets and goals, and measure performance against these targets. Acts as a change agent and provide leadership and guidance to a team of Agency Service Representatives who connect with and develop relationships with local insurance agents to service their policyholder needs and foster strong partnerships. Interact with large and small regional and market level insurance agency leaders to grow and develop relationships, and influence them to partner with Safelite to service their policyholders' automotive glass repair and replacement needs. Conduct quarterly briefings, CE classes and educates regional / market insurance agency leaders and their teams about changes in our industry and new innovations in technology and insurance claims. Regularly partner and communicate with the regional Safelite leadership team to advise them of changes in the insurance market and to resolve insurance agent concerns Attend regional industry conventions and trade shows and expand their insurance agency network connections. All other duties as assigned. What You'll Need Education: Bachelor's Degree or 4 years equivalent experience Experience: 5+ years' experience B2B sales management experience Ability to travel up to 50% of the time including overnight Experience with Microsoft Office, UltiPro and Salesforce Instructing/Training experience #LI-LL3 Base Pay Range Min - Max (in $USD): $82,370.00 - $123,550.00 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --
    $34k-40k yearly est. Auto-Apply 47d ago
  • Repair Specialist

    Safelite Autoglass 4.2company rating

    Safelite Autoglass job in Bellevue, WA

    Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview As a certified Safelite Repair Specialist I, you will utilize our industry-leading technology to complete vehicle glass repairs. You will champion the Safelite Spirit with your can-do attitude, caring heart, and service mindset while striving to bring unexpected happiness to your customers by completing jobs with only the highest quality standard in mind. What you will do * Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. * Repair chips, cracks and other auto glass related issues on customer vehicles. * Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology. Promote and sell Safelite promotional items to customers. * Clean customer vehicle during wait/idle time during the repair process as well as perform additional housekeeping tasks in company vehicle and shop. * Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. * Performs other duties as assigned * Complies with all policies and standards What You'll Get * Competitive weekly base pay starting at $20/hour. * A benefits package valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days. * Up to $5,250 annually in tuition reimbursement. * Paid training and all the tools and resources you'll need to be successful. * View all our health, wealth and life offerings at ************************* Education Qualifications * High School Diploma GED/Equivalent Preferred * Valid state-issued driver's license and any other licenses (as required by federal, state and local laws) to operate a company vehicle. Required * On-the-job training/completion of Safelite SafeTech certification. Required Experience Qualifications * Must be 18 years of age or older. Skills and Abilities * Lifting and carrying up to 25 lbs. for short periods, assist an associate with lifting windshields weighing 26 lbs. to 50 lbs. * Ability to stand for extended periods, work in tight spaces, bend and twist body * Ability to use a variety of hand tools and power tools safely and effectively * Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via camera / video surveillance * Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations * Ability to safely work outside (in a variety of weather conditions and extreme temperatures) for extended periods * Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the "Safelite Way of Fitting" * Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs * Problem-solving and ability to trouble-shoot issues, independently and collaboratively * Ability to read, write and interpret the English language and technical directions * Ability to communicate orally (via phone) and written (via computer or other electronic means) * Ability to maintain a professional appearance, adhering to Company uniform and PPE policies * Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures) This position involves driving duties that will be monitored through the use of cameras, GPS, and other tracking technologies to ensure safety and compliance. This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. Base Pay Range Min - Max (in $USD): $19.60 - $27.40 * - Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. * -
    $20 hourly Auto-Apply 9d ago
  • Sales Consultant, Interiors- Marysville, WA

    Home Depot 4.6company rating

    Marysville, WA job

    A Home Depot Installation Services (HDIS) Design Consultant is responsible for selling the Company's exterior and interior product and services to customers. The Design Consultant's primary responsibility is outside sales visits to customer homes and trade shows. Although sales efforts and incidental activities may take place at a customer's home or through virtual channels, a Design Consultant will spend the majority of his or her working time traveling and away from a dedicated office environment. Design Consultants will travel to customer's homes to make sales calls, assess customer needs, make individually-tailored product recommendations , develop and negotiate customized price quotes, present warranty information and financial options that meet the customer's needs and maintain/drive profitability. The Design Consultant will also complete required sales contracts and paperwork, and take measurements using industry standard methods to ensure orders meet required installation specifications. The Design Consultant is responsible for proactively soliciting and acquiring new customers inside assigned THD stores and during industry events (such as Home Shows). To drive sales and increase the pipeline of potential customers, a Design Consultant will travel to their assigned stores, maintain local relationships, educate store associates on HDIS offerings, and bring awareness to HDIS programs. Key Responsibilities: * Travel and engage in outside sales activities, primarily in customers' homes. Conduct professional and compelling sales presentations. Adapt quickly to changing customer needs and effectively advocate HDIS solutions. * Conduct incidental activities necessary to complete sales (e.g., assessing customer needs, develop price quotes, measure product specifications, etc.) * Present warranty and available financing options to customers. Prepare for appointments, commute to/from appointments and process sales-related paperwork. * Prospecting for new customers both inside and outside of assigned THD store and participate in scheduled industry events. Proactively seek out new referrals and develop and maintain relationships with store management and associates. Attend sales and store team meetings to continually improve sales techniques and learn about HDIS product offerings. Direct Manager/Direct Reports: * This position reports to a Sales Manager * This position has no direct reports Travel Requirements: * Typically requires overnight travel less than 10% of the time. Physical Requirements: * Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles. Working Conditions: * Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors. * Requires regular and frequent local travel * Access to reliable transportation will be required * Reimbursement for travel will be available as required by state and federal law Minimum Qualifications: * Must be eighteen years of age or older. * Must be legally permitted to work in the United States. Preferred Qualifications: * 3-5 years of prior in-home or virtual sales experience * Prior home improvement industry experience * Prior experience with successful lead generation * Computer and application skills and use of varied technology (email, iPad, apps, etc.) Minimum Education: * The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED. Preferred Education: * No additional education Minimum Years of Work Experience: * 3 Preferred Years of Work Experience: * No additional years of experience Minimum Leadership Experience: * None Preferred Leadership Experience: * None Certifications: * Design Consultants are expected to maintain 55 hours open calendar time per week (including weekends) to support customer appointments and for prospecting new customers. Competencies: * None
    $28k-52k yearly est. 16d ago
  • Collision Estimator

    Glassamerica 4.2company rating

    Everett, WA job

    This posting is part of our ongoing effort to identify qualified candidates for future opportunities. While we may not be hiring immediately, we encourage you to submit your application for consideration when a position becomes available The Estimator's primary responsibility and accountability is to provide an exceptional and successful customer experience while creating estimates, coordinating repair needs for customers including all communication, informing and updating customers and insurance companies throughout the repair process. The Estimator accurately assesses the damage of vehicles and documents needed repairs and parts replacement on the damage appraisal. The Estimator plays a pivotal role in the success of the customer's experience by ensuring they are working in alignment with all team members in achieving the repair facility's KPIs. Key Job Responsibilities Role and Requirements Ensure every customer interaction is documented, updated efficiently and accurately with pertinent details Provide Customer with accurate and timely information, guiding them through the repair process and ensuring that they receive excellent customer service Ensure compliance with all insurance client requirements, processes and metrics Ensure compliance with all WOW Operating Way's regarding customer drop-offs, repair planning, customer communication, and delivery Communicate all customer requests and needs to appropriate team members Provides positive energy when greeting customers in person and on the phone Understanding of all required Insurance programs and procedures Participate in daily “production walks” with the Management Team, as required Support all team members when required Participate in monthly Health & Safety and staff meeting (if required) Attend training, information sessions and workshops recommended by Store Manager Maintain the store's KPI's by maximizing role performance Uphold the company's Core Values : Honesty, Integrity & Respect Education and/or Experience Required Knowledge of Repairs and OE Guidelines High School Diploma or equivalent Awareness of where to look for answers Basic Computer Skills Compliance for DRP's Minimum of 1-year experience Must be willing to complete I-CAR Training Valid Driver's License Required Skills/Abilities Awareness of where to look for answers Basic Computer Skills Compliance for DRP's Minimum of 1-year experience Must be willing to complete I-CAR Training Valid Driver's License Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job. #INDWEST AI Disclosure Statement: At The Boyd Group and all affiliated companies, we do not use artificial intelligence (AI) or automated tools to screen, assess, or select applicants for employment. All hiring decisions are made by real people who review each application individually. Compensation Details Commissions for this position are calculated based on location and revenue metrics, sales and individual performance, subject to the terms of the plan. Estimated $60,000 - $130,000 / Year In the event that total compensation in a pay period is less than minimum wage, clocked hours will be calculated with a guarantee of applicable local or state minimum wage, whichever is greater. Supplemental Pay: This position may also be eligible for Bonus opportunities tied to individual or business initiatives.
    $60k-130k yearly Auto-Apply 23d ago
  • Auto Glass Installation Technician Trainee

    Safelite 4.2company rating

    Safelite job in Olympia, WA

    Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview A Technician Trainee will be trained and educated to become a proficient auto glass technician. Upon completing our training program, the trainee will receive the Safelite SafeTech certification and will possess fundamental skills necessary for performing unsupervised glass repair, replacement and recalibrations. The trainee is expected to embody the Safelite Spirit with a can-do attitude, caring heart and service mindset while striving to bring unexpected happiness to customers by completing jobs timely and with the highest quality standards. What you will do • Be paid to learn and apprentice the Safelite way, through hands-on and classroom training, including: • Observing and assisting in installing and repairing auto glass • Recalibrating automotive safety systems, including trouble-shooting and completing diagnostic testing • Providing additional services & products • Study and pass testing to become a Safelite-certified Technician showing proficiency in installations, embracing a positive attitude and following taught techniques. • Safely operate company and customer vehicles, company-issued tools and chemicals utilized throughout the workday. • Performs other duties as assigned • Complies with all policies and standards What you'll get: • Competitive weekly pay starting at $28.50/hour, increasing to $30/hour after training and certification. • Earn $5/set of wiper blades when added for customer safety. • Potential to be promoted in your first year! Earn a starting pay of $31.50/hour as a Senior Tech & $33/hour as a Master Tech. Technician career levels determined based on performance metrics demonstrating efficiency, quality, and customer satisfaction. • A benefits package valued at more than $10k*. Includes 401(k) plan with company matching, medical plans, paid time off, holidays & volunteer days. • Program to buy additional PTO or sell unused time up to 16 hours. • Up to $5,250 annually in tuition reimbursement. • Paid training and all the tools and resources you'll need to be successful. • View all our health, wealth, and life offerings at ************************* Education Qualifications • High School Diploma GED/Equivalent Preferred • Valid state-issued driver's license any other license(s) (as required by federal, state and local laws) to operate a company vehicle. Required Experience Qualifications • Must be 18 years of age or older Required Skills and Abilities • Ability to regularly lift and carry up to 35 pounds and occasionally lift and carry up to 50 pounds. • Ability to stand for extended periods, work in tight spaces, bend and twist body • Ability to use a variety of hand tools and power tools safely and effectively • Ability to operate a motor vehicle in accordance with all federal, state and local laws and agreement to be monitored via in-cab vehicle safety camera / video surveillance technology • Maintains professionalism and passion for providing outstanding customer service and exceeding customer expectations • Ability to safely work outside (in a wide variety of weather conditions and extreme temperatures) for extended periods • Ability to work with chemicals (including but not limited to flammable chemicals), as applicable per the “Safelite Way of Fitting” • Ability to work scheduled days, with flexibility on start and end times to accommodate customer's needs • Proficiency in using computerized diagnostic tools to complete recalibrations and trouble-shoot issues • Problem-solving and ability to trouble-shoot issues, independently and collaboratively • Ability to read, write and interpret the English language and technical directions • Ability to communicate orally (via phone) and written (via computer or other electronic means) • Ability to maintain a professional appearance, adhering to Company dress code and PPE policies • Willingness and ability to maintain stable performance under professional or personal pressure and/or opposition (e.g., time pressure and productivity measures). This in no way states or implies that these are the only duties to be performed by an employee occupying this position. Employees may be required to perform other related duties as assigned to ensure workload coverage. This job description does NOT constitute an employment agreement between the employer and employee and is subject to change by the employer as the organizational needs and requirements of the job change. This position description is not all inclusive for every aspect of this role. Reasonable accommodations will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not, and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws, regulations and with Safelite Group, Inc. policies and practices. #LI-HC1 Base Pay Range Min - Max (in $USD): $20.75 - $20.75 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --
    $28.5-33 hourly Auto-Apply 60d+ ago
  • Assistant Store Manager

    Safelite 4.2company rating

    Safelite job in Seattle, WA

    Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Day to Day Operations Base Pay Range Min - Max (in $USD): $28.80 - $41.80 -- Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. --
    $33k-38k yearly est. Auto-Apply 60d+ ago
  • Regional Safety & Quality Manager

    Safelite Autoglass 4.2company rating

    Safelite Autoglass job in Seattle, WA

    Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. Does this position interest you? You should apply - even if you don't match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more. We'll help you build a fulfilling career and encourage you to have a life. Let us be the best place you'll ever work. A Brief Overview The Regional Safety, Training and Quality Manager is responsible for overseeing and managing all training and quality control activities within the designated region. This role focuses on ensuring that District Safety, Quality, and Training Managers are effectively and efficiently training new technicians and certifying acquired technicians and driving down cost of quality and casualty loss claims. This role will also be responsible for performance management of the local SQT Managers. This is a leadership role that manages a team of District Training and Quality Managers. What you will do Training and Development: * Support the Training Team with Train the Trainer sessions for new trainers. * Support, conduct, and implement all training, non-technical and technical. * Maintains comprehensive knowledge of the Safelite Way of Fitting (SWoF) and Safelite tools. * Work with District Managers and District Trainers to schedule training classes and maintaining trainee throughput expectations. * Educate all store managers on SWoF so they can effectively lead and coach their direct reports, be a continuous resource to store managers on technical issues utilizing data. * Ensure the rollout and lead the implementation of, including but not limited to, new processes, products and tools for repair, replacement and recalibration. * Responsible for ensuring that changes for new and existing processes for repair, replacement and recalibration are effectively and consistently implemented by the District Training and Quality Managers. * Responsible for new tool and process implementation. * Support the development of training materials, including creating and/or validating Tech Tips, Quality Alerts, and Fitting Instructions for distribution to the field. * Ensure that underperforming Technicians receive targeting coaching and development leading to performance improvement. Quality Assurance: * Ensure quality control standards for products, services, and processes across the region that are aligned to Safelite standards. * Monitor and evaluate the quality of work delivered by associates and ensure feedback / coaching is delivered as needed. * Provide regional and district teams with root cause data and resolution guidance for warranty and casualty loss improvement. * Ensure district-level action plans are in place and executed to achieve COQ and training goals. * Partner with district leadership to ensure technical guidance is provided for escalated warranty and casualty loss customer issues. * Solve escalated issues with tools, parts, systems, or training. Safety: * Ensure that the team of Safety, Quality, & Training Managers are driving adherence to safety policies, including the use of PPE. * Communicate updates to safety policies and procedures with the team and provide feedback when changes are necessary. * Help drive incident management and root cause analysis in partnership with the Safety team Compliance: * Ensure that all associates adhere to company policies, procedures, and industry regulations. * Ensure compliance with SafeTech Academy certifications and Installation and Repair Compliance Agreements * Conduct regular audits and assessments to verify compliance with Safelite standards and SwoF and ensure corrective actions when necessary. * Accountable for VGRRR tool maintenance and inventory control. * Ensure appropriate buying, deployment, and recovery of Safelite tools. Team Management: * Supervise and manage a team of trainers and quality assurance managers. * Provide clear leadership, direction, and support to the team, ensuring their performance aligns with organizational goals. * Regularly conduct meetings with District Training & Quality Managers around District performance concerning the Cost of Quality and training. Data Analysis: * Collect and analyze data related to training effectiveness and quality performance. * Use data insights to identify trends, areas for improvement, and make data-driven recommendations. Reporting: * Prepare regular reports on training and quality metrics for district and regional leaders. * Communicate progress, challenges, and achievements to district and regional leaders. * Regularly complete and communicate regional quality and training status reports. Collaboration: * Collaborate with district and regional managers to align training and quality initiatives with overall business objectives. * Work with cross-functional teams to implement nationally aligned best practices and improve operational efficiency. * Collaborate and identify potential new best practices for evaluation. Performs other duties as assigned Complies with all policies and standards Experience Qualifications * Proven experience in training, quality control, or a related field. Required Skills and Abilities Knowledge of Safelite operational and technical processes. Skill in new process development and implementation. Strong knowledge of quality assurance principles, training methodologies, and best practices. Excellent communication, facilitation, presentation, and interpersonal skills. Effective leadership skills required; team management experience a plus. Analytical and problem-solving abilities. Proficiency in using training and quality management software and tools. Willingness to travel within the district or region as needed, up to 50%. Physical requirements include, but are not limited to: * Ability to work at a physical retail location within the region. * Ability to operate a company vehicle safely and courteously, adhering to all Company policies and procedures relating to safety. This includes obeying all traffic laws and regulations and maintaining a valid driver's license with a driving record that falls within the Company requirements. * Ability to satisfy all Personal Protective Equipment (PPE) Requirements as outlined in the Field Supplemental Handbook, while in the warehouse, visiting stores, etc. Our people are passionate about what they do, the product they sell, and the customers they serve. If you're looking for an opportunity to be a part of a work family that values collaboration, innovation and dedication, we're the right company for you. Base Pay Range Min - Max (in $USD): $104,830.00 - $162,450.00 * - Internal Associates: Already a member of the Safelite team? Apply through your Workday account by searching 'Find Open Jobs'. Diversity: Safelite welcomes everyone. We value our diverse workforce and suppliers, and we're proud to be an equal opportunity employer. Learn more at Safelite.com/Careers. Benefit amounts are estimates only. Actual values will depend on benefit elections during enrollment. This position description is not all inclusive for every aspect of this role. Reasonable accommodation will be made for individuals covered by ADA, ADEA, FMLA and other laws and regulations in accordance with their requirements. Physical and mental demands are not and should not be construed to be job qualification standards, but are illustrated to help the employer, employee and/or applicant identify tasks where reasonable accommodations may need to be made when an otherwise qualified person is unable to perform the job's essential duties because of an ADA disability. Other qualifications may be required to ensure employment eligibility in accordance with local laws and regulations and with Safelite Group, Inc. policies and practices. * -
    $53k-68k yearly est. Auto-Apply 9d ago
  • Kitchen Designer

    Home Depot 4.6company rating

    Everett, WA job

    Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering 'good, better, best' options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way **The Kitchen Designer position types may include** Designer - $21.00 **Benefits** The Home Depot offers various benefits as part of a total compensation package including: paid vacation 1 , paid sick leave 2 , paid parental leave, six paid holidays, medical, dental, vision, tuition reimbursement, 401K with company match, ESPP, profit-sharing bonuses, , and/or other benefits (benefits vary based on the associate's salaried/hourly status and full-time/part-time status). Click here (****************************** for more information. 1 Salaried associates are eligible for 2 weeks of vacation in their first year; FT hourly will be eligible for 40 hours of paid vacation time after 6 months of continuous service; PT will be eligible for 20 hours of paid vacation time after 6 months of continuous service; Temporary associates are not eligible for vacation benefits. 2 **Sick time (Washington State, Spokane, and** **Tacoma)** Salary and Temporary associates will earn 1 hour of sick time for every 40 hours worked; FT associates will earn 1 hour of sick time for every 40 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 40 hours worked or 2 hours per month, whichever is greater. **Sick time (Seattle)** Salary and Temporary associates will earn 1 hour of sick time for every 30 hours worked; FT associates will earn 1 hour of sick time for every 30 hours worked or 4 hours per month, whichever is greater; PT associates will earn 1 hour of sick time for every 30 hours worked or 2 hours per month, whichever is greater. **Job Posting** Available positions may vary depending on business need. Pay is dependent on the position offered and market location, and may vary depending on the individual's job-related knowledge, skills, experience, and availability. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $21.00
    $84k-129k yearly est. 60d+ ago

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