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Employee reviews

3.6/5

Out of 15 Safelite AutoGlass reviews, 53% were positive.

5 stars

4 stars

3 stars

2 stars

1 star

Based on 15 ratings

Overall rating
3.6
Salary and benefits
2.9
Career opportunities
2.6
Management
3.1
Diversity and inclusion
3.4
Work environment
3.3
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Safelite AutoGlass reviews

Employee reviews
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2.0
A zippia user wrote a review on Dec 2025
Pros of working at Safelite AutoGlass

Meet some good people. That's about all thats good about Safelite!

Cons of working at Safelite AutoGlass

Working every single Saturday. Giving you random days off through the week. The pay program is a JOKE! Only allowing minimal tools to perform the job. It is a very deceptive company.All the way around the board. Sending technicians with very little experience out on vehicles that they are not qualified to do. Leaving the technician nervous and scared to work on the vehicle. Promising timeframes to the customers that they know full well. Their technicians cannot meet. When you give a technician, 8 jobs for the day and 7 of them are 8 to 12. That is simply impossible to do... They leave it up to the technician to deal with the customers that are not going to get done within that timeframe. I could go on for hours. Steer clear this place. Trust me, I worked there two different times. The second time they claimed they had fixed all the issues. But it was just as bad if not worse. Do yourself a favor and act like they don't exist.

Safelite AutoGlass benefits

The insurance is decent.

What do you like best about Safelite AutoGlass's CEO and the leadership team?

Never met the c e o. Some of the management team is okay.

How would you improve Safelite AutoGlass's culture?

I would start by proper training for the technicians. And all the proper tools. And make sure that the technicians are properly trained to use them.

How did you prepare for the Safelite AutoGlass interview?

As far as a technician, you don't have to prepare, they will hire anybody with two feet and a heartbeat. As long as you pass the d m v report and valedex

What brings you the most joy at Safelite AutoGlass?

Not working for this terrible company anymore.Is what brings me joy!

How does your compensation at Safelite AutoGlass compare to the industry average?

From my experience it is sub par! They make it sound good. And tell you about all this money that you can make. But you will struggle to make a decent paycheck. You may come in some mornings and have 8 or 9 jobs. But your glass won't get there till noon because they didn't deliver it. It is a very complex pay system. For most people, it is very difficult to understand. And they like it that way!

What's the diversity at Safelite AutoGlass like?

I don't know that this is a.Relevant question. But I would say. It's pretty diverse. They'll pretty much hire anybody so I don't think they are excluding anyone.

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1.0
A zippia user wrote a review on Oct 2025
Pros of working at Safelite AutoGlass

New vans and decent pay to start

Cons of working at Safelite AutoGlass

Safelite has created an extremely toxic work atmosphere. There is no employee appreciation whatsoever. I go above and beyond on every single car I work on and what do I get in return? Hit with warranties I have no control over and constantly have to worry about being demoted due to metrics that are also mostly out of my control. The company makes billions yet has zero interest in doing anything to make it an enjoyable place to work. When I started we had parties, we got gift cards for good performance and we made a bonus on every check when we were doing well. Now there are no bonuses except for managers. There are no parties unless paid for by a manager. And there is no reason to go above and beyond because nobody recognizes it except my customers. I will continue to do the best of my ability because that is who I am but the way this company has chosen to go is beyond disgusting and to say that its a people driven business is not true whatsoever. I see people every day get taken advantage of and used for profit. I can't wait to leave Safelite or as a lot of people call is Slavelite

Safelite AutoGlass benefits

There are perks??

What do you like best about Safelite AutoGlass's CEO and the leadership team?

The ceo is a completely useless part of safelite. Since she started employee morale has gone to zero. There is no employee appreciation whatsoever

How would you improve Safelite AutoGlass's culture?

Any employee appreciation at all

How did you prepare for the Safelite AutoGlass interview?

Filled out an app and resume

How does your compensation at Safelite AutoGlass compare to the industry average?

I am not compensated fairly for my experience. Safelite does not value experience all they care about is trying to pay people the base pay or as close to that as possible

What's the diversity at Safelite AutoGlass like?

It's ok

What brings you the most joy at Safelite AutoGlass?

Helping my customers. Otherwise the work culture is extremely toxic

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3.0
A zippia user wrote a review on Jun 2021
Pros of working at Safelite AutoGlass

Work environment was healthy and didn’t have problems with co workers

Cons of working at Safelite AutoGlass

Heavy lifting and when we got busy we would have to pull 600 pieces of glass day between 3 co workers and deal with delivers and ltl pallets

Safelite AutoGlass benefits

If you work fast enough your day will be done.

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5.0
A zippia user wrote a review on Jul 2021
Pros of working at Safelite AutoGlass

Flexibility and mobility. Working from my own vehicle makes me feel more in control

Cons of working at Safelite AutoGlass

Hard to hit commission. Base + with a threshold to make money

Safelite AutoGlass benefits

No micro management. You are your own boss!!!

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5.0
A zippia user wrote a review on Jan 2021
Pros of working at Safelite AutoGlass

They are very understanding of the needs of the employees

Cons of working at Safelite AutoGlass

The customers can be very rude though the managers are always there to back you up.

Safelite AutoGlass benefits

Week prompt salary

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1.0
A zippia user wrote a review on Oct 2025
Pros of working at Safelite AutoGlass

New vans and decent pay to start

Cons of working at Safelite AutoGlass

Safelite has created an extremely toxic work atmosphere. There is no employee appreciation whatsoever. I go above and beyond on every single car I work on and what do I get in return? Hit with warranties I have no control over and constantly have to worry about being demoted due to metrics that are also mostly out of my control. The company makes billions yet has zero interest in doing anything to make it an enjoyable place to work. When I started we had parties, we got gift cards for good performance and we made a bonus on every check when we were doing well. Now there are no bonuses except for managers. There are no parties unless paid for by a manager. And there is no reason to go above and beyond because nobody recognizes it except my customers. I will continue to do the best of my ability because that is who I am but the way this company has chosen to go is beyond disgusting and to say that its a people driven business is not true whatsoever. I see people every day get taken advantage of and used for profit. I can't wait to leave Safelite or as a lot of people call is Slavelite

Safelite AutoGlass benefits

There are perks??

What do you like best about Safelite AutoGlass's CEO and the leadership team?

The ceo is a completely useless part of safelite. Since she started employee morale has gone to zero. There is no employee appreciation whatsoever

How would you improve Safelite AutoGlass's culture?

Any employee appreciation at all

How did you prepare for the Safelite AutoGlass interview?

Filled out an app and resume

How does your compensation at Safelite AutoGlass compare to the industry average?

I am not compensated fairly for my experience. Safelite does not value experience all they care about is trying to pay people the base pay or as close to that as possible

What's the diversity at Safelite AutoGlass like?

It's ok

What brings you the most joy at Safelite AutoGlass?

Helping my customers. Otherwise the work culture is extremely toxic

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5.0
A zippia user wrote a review on May 2022
Pros of working at Safelite AutoGlass

Good experience

Cons of working at Safelite AutoGlass

Pay isn’t worth for the work

Safelite AutoGlass benefits

They give you the tools you need to work

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5.0
A zippia user wrote a review on Jul 2021
Pros of working at Safelite AutoGlass

Flexibility and mobility. Working from my own vehicle makes me feel more in control

Cons of working at Safelite AutoGlass

Hard to hit commission. Base + with a threshold to make money

Safelite AutoGlass benefits

No micro management. You are your own boss!!!

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3.0
A zippia user wrote a review on Jun 2021
Pros of working at Safelite AutoGlass

Work environment was healthy and didn’t have problems with co workers

Cons of working at Safelite AutoGlass

Heavy lifting and when we got busy we would have to pull 600 pieces of glass day between 3 co workers and deal with delivers and ltl pallets

Safelite AutoGlass benefits

If you work fast enough your day will be done.

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5.0
A zippia user wrote a review on Jan 2021
Pros of working at Safelite AutoGlass

They are very understanding of the needs of the employees

Cons of working at Safelite AutoGlass

The customers can be very rude though the managers are always there to back you up.

Safelite AutoGlass benefits

Week prompt salary

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5.0
A zippia user wrote a review on Sep 2019
Pros of working at Safelite AutoGlass

The pay is great my store manager is the best manager you could ask for

Safelite AutoGlass benefits

I can make over time and a good bonus weekly

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Safelite AutoGlass salaries

7.1
Salary score
The national average salary for a Safelite AutoGlass employee in the United States is $35,496 per year or $17 per hour. Employees in the top 10 percent can make over $42,000 per year, while employees at the bottom 10 percent earn less than $29,000 per year.

Safelite AutoGlass demographics summary

9.8
Diversity score
We calculated the diversity score of companies by measuring multiple factors, including the ethnic background, gender identity, and language skills of their workforce

Safelite AutoGlass financial performance

9.7
Performance score
We calculated the performance score of companies by measuring multiple factors, including revenue, longevity, and stock market performance.

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