Opportunities are available for talented Psychic and Tarot readers on an elite Telephone Psychic Network 1-800 line. Customers are provided great readers that have undergone our evaluation successfully. This is a good line because customers come first and readers are regarded well too.
Many wonderful staff incentives include holiday bonus, yearly pay increases, and so much more.
This is an opportunity to render services from the comfort of your own place.
$31k-57k yearly est. 11d ago
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Psychic Telephone Readers
Psychic Link 4.0
Sacramento, CA jobs
Render services from home by phone. Psychic Telephone Readers jobs available for quailed and professional Psychic and Tarot advisors on an elite professional 800 Phone line. Good pay, raises, no hold times, fair contract. Serious responses only.
$29k-55k yearly est. 11d ago
Talented Psychic and Tarot readers
Psychic Link 4.0
New York, NY jobs
Jobs are readily available for talented Psychic and Tarot readers on a professional 800 Phone line. Customers are provided excellent readings with readers that have undergone our evaluation efficiently. Numerous great incentives include holiday bonus, yearly spend will increase, and more.
This is a chance to render services from home.
$28k-50k yearly est. 11d ago
Telephone Psychic Readers
Psychic Link 4.0
San Diego, CA jobs
Independent contractor position available for skilled psychic readers working for an upscale psychic network. No hold times, yearly increases, and opportunity for growth. All applicants will be tested. Serious inquiries only. Render services from home by phone.
$31k-58k yearly est. 11d ago
Tarot Card Psychic Readers
Psychic Link 4.0
Nashville, TN jobs
Work from the comfort of your own place by phone. Psychic Network 800 telephone line has indepdent contractor positions for professional qualified psychic and tarot card advisors. Pay rate is competitive. Good yearly raises No hold times/minimums.
Must pass test
$25k-43k yearly est. 11d ago
Professional Psychic & Tarot Readers U
Psychic Link 4.0
San Antonio, TX jobs
Professional Psychic & Tarot Readers Upscale and Ethical Network seeks professional readers. This is a professional network - not a 900 line. Clients are given the best because readers on our network are screened and passed testing prior to hire.
Added incentives include bonus, yearly pay raise increases and good pay.
$21k-38k yearly est. 11d ago
Psychic & Tarot professional readers
Psychic Link 4.0
Atlanta, GA jobs
Psychic & Tarot professional readers needed for a professional psychic network. Customers are given the quality as all readers hired have been screened prior to hire.
$26k-46k yearly est. 11d ago
Professional Psychic Readers
Psychic Link 4.0
Albany, NY jobs
1-800 Psychic line has independent contractor positions for professional and qualified psychic advisors. Must pass test. Good pay rate and no hold times. Work from the comfort of your own place by phone.
$27k-45k yearly est. 11d ago
Talented Tarot and Psychic Reader experts
Psychic Link 4.0
Chicago, IL jobs
Prestigious 1-800 psychic line has opportunities for quality Tarot and Psychic advisors. Render services from home by phone. No hold times, yearly increases, and good pay rate. All applicants will be tested. Professionals only, please.
$24k-38k yearly est. 11d ago
Call Center Representative (Customer Service)
Recology 4.5
Santa Rosa, CA jobs
THE ROLE Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO: * Answers telephone or greets customers at counter.
* Provides information about collections, rates, billing, and account status promptly and correctly.
* Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments.
* Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties.
* Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status.
* Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service.
* Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate.
QUALIFICATIONS
Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is:
* Six months related experience and/or training.
* Computer programs, including Microsoft Office suite of applications.
* High school diploma or GED required.
* Bachelor's degree preferred.
Skill and/or Ability to:
* Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment.
* Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans.
* Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems.
* Demonstrates ability to use computers and technology capabilities.
* Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes.
* Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism.
* Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience.
* Effectively and productively engages with others and establishes trust, credibility, and confidence.
* Promotes collaboration and assists others with their initiatives and efforts.
* Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do.
* Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise.
* Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met.
RECOLOGY OFFERS:
* An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities.
* The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper.
* A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing.
* An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize.
* Distinct professional challenges to connect with, care for, and grow community that sees a world without waste.
RECOLOGY BENEFITS MAY INCLUDE:
* Paid time off and paid holidays.
* Health and wellness benefits including medical, dental, and vision.
* Retirement plans (Employee Stock Ownership Plan, 401(k) with match).
* Annual wellness incentives.
* Employee Assistance Program (EAP).
* Educational assistance.
* Commuting benefits.
* Employee referral program.
SUPPLEMENTAL INFORMATION
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate.
Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.
$33k-40k yearly est. 60d+ ago
Customer Service Evaluator
Data Quest Investigations 3.2
Falmouth, MA jobs
Data Quest LTD is seeking independent contractors to patronize businesses as a third-party, unbiased evaluator and report on the Customer Experience (CX). Your feedback enables companies to implement appropriate actions to correct poor customer service before customers become dissatisfied and take their business elsewhere. Join our database to have access to monthly auditing opportunities at restaurants, bars, hotels, movie theaters, museums, malls, retail stores, and parking facilities in your area and throughout the country. Audits pay a flat fee between $15- $50 depending on the type of evaluation. Create a shopper profile and submit your resume if interested in these independent contractor opportunities.
Desired skills: Reliable transportation, good communication and writing skills, observant and detailed.
Thank you.
Data Quest Evaluator Sign Up
Compensation: $15.00 - $50.00 per hour
Established in 1981, Data Quest, Ltd. is a licensed, insured and bonded, full-service corporate private investigations agency, which provides elite information gathering, and loss prevention & detection expertise to companies, attorneys, and individuals throughout the United States.
Headquartered in Massachusetts, Data Quest's clients consist of more than 1,000 companies in a wide range of industries, including Fortune 500 corporations as well as smaller companies on a local and regional level.
• Corporate & Domestic Investigations
• Background Checks
• Employee Tip Line Programs
• Employment Screenings
• Interrogations
• Interview & Statement Taking
• Loss Prevention Consultations
• Loss Prevention Seminars
• Missing Persons (Skip Trace/Locate)
• Mystery Shopping
• Pre- and Post-Employment Screenings
• Public Record Research & Retrieval
• Security Guards
• Surveillance
• Undercover Investigators
$15-50 hourly Auto-Apply 60d+ ago
Customer Service Evaluator
Data Quest Investigations 3.2
Fitchburg, MA jobs
Data Quest LTD is seeking independent contractors to patronize businesses as a third-party, unbiased evaluator and report on the Customer Experience (CX). Your feedback enables companies to implement appropriate actions to correct poor customer service before customers become dissatisfied and take their business elsewhere. Join our database to have access to monthly auditing opportunities at restaurants, bars, hotels, movie theaters, museums, malls, retail stores, and parking facilities in your area and throughout the country. Audits pay a flat fee between $15- $50 depending on the type of evaluation. Create a shopper profile and submit your resume if interested in these independent contractor opportunities.
Desired skills: Reliable transportation, good communication and writing skills, observant and detailed.
Thank you.
Data Quest Evaluator Sign Up
Compensation: $0.15 - $0.50 per hour
Established in 1981, Data Quest, Ltd. is a licensed, insured and bonded, full-service corporate private investigations agency, which provides elite information gathering, and loss prevention & detection expertise to companies, attorneys, and individuals throughout the United States.
Headquartered in Massachusetts, Data Quest's clients consist of more than 1,000 companies in a wide range of industries, including Fortune 500 corporations as well as smaller companies on a local and regional level.
• Corporate & Domestic Investigations
• Background Checks
• Employee Tip Line Programs
• Employment Screenings
• Interrogations
• Interview & Statement Taking
• Loss Prevention Consultations
• Loss Prevention Seminars
• Missing Persons (Skip Trace/Locate)
• Mystery Shopping
• Pre- and Post-Employment Screenings
• Public Record Research & Retrieval
• Security Guards
• Surveillance
• Undercover Investigators
$77k-141k yearly est. Auto-Apply 60d+ ago
Call Center Representative I
Orlando Utilities Commission 4.5
Orlando, FL jobs
Call Center Representative Hiring Event Tuesday January 13, 2026 OUC - The Reliable One - is excited to host a hiring event for Call Center Representatives to join our dynamic Customer Experience & Sales division. At OUC, we don't just work - we're building a bright future of innovation, service, and transformation for generations to come.
We're looking for passionate, customer-focused professionals who thrive in a fast-paced environment and are dedicated to delivering exceptional service. If you're ready to grow your career with a respected employer that values learning, development, and people-first thinking - apply today!
Enjoy comprehensive paid training that includes classroom learning and hands-on practice to fully prepare you for success.
How Our Hiring Event Works
* Submit Your Application: Complete and submit your online application.
* Selection Process: Candidates who meet the qualifications will be invited to the hiring event.
* Contingent Job Offers: Candidates selected during interviews will receive a contingent job offer within 24-48 hours.
Work Schedule
* Our Contact Center operates Monday-Friday, 7:00 a.m. - 6:00 p.m.
* After completing training, your schedule will fall within these operating hours.
* Hybrid schedule after training: 3 days in office (to include Tuesdays and Thursdays) and 2 days remote
* Training Schedule: Monday-Friday, 8:00 a.m. - 5:00 p.m.
Work Location
This position may be assigned after training to any of OUC's three Orlando locations upon completion of training: Downtown Orlando (100 W. Anderson St.), Gardenia Center (3800 Gardenia Ave.), or Pershing (6003 Pershing Ave.).
Why You'll Love Working Here - A Few Highlights
* Competitive weekly pay & stable day shift schedule
* No late evenings or weekends
* Paid classroom and on-the-job training
* Very low-cost medical and dental benefits, plus paid life insurance (effective on hire date)
* Robust Retirement Program, including a cash balance account with employer match and a health reimbursement account
* Generous paid vacation, holidays, and sick time
* Tuition assistance
* Paid memberships in professional associations
Click here to view our Benefits Summary.
The Ideal Candidate Will Have:
* High School Diploma or GED
* An Associate degree or higher may substitute for one (1) year of experience
* 3+ years of customer call center or direct customer service experience
* Experience with higher-level service tasks such as:
* Servicing accounts
* Processing payments
* Investigating account issues
* Navigating complaint resolution
* Bilingual skills in Spanish (speaking, reading, and writing) are a plus
* Previous utility industry experience is highly valued
Pay Rate: $19.074 per hour
Work location: 3800 Gardenia Ave, Orlando, FL 32839
Please see below a complete Job description for this position.
Job Purpose:
Responsible for handling a variety of aspects related to a customer's inquiry and account management, including, but not limited to initiating and terminating a customer's account, processing a payment arrangement, updating an account with proper notes, resolving billing issues, creating and explaining adjustments, high bill counseling, etc. Serve as a liaison between OUC and its current and potential customers. Accept ownership for effectively handling customer issues, complaints and inquiries over the phone, and keeping customer satisfaction at the core of every decision and behavior.
Primary Functions:
* Confer with customers to provide routine information about utilities products or services, take or enter orders, or obtain details of complaints;
* Resolve customer's service or bill-related concerns by ordering appropriate investigations for concerns and/or tests that would determine the causes of product malfunctions as reported by customers;
* Use Customer Information Systems (i.e. PSERM, CC&B) to update and keep accurate records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken;
* Refer unresolved customer grievances to designated departments for further investigation;
* Transfer customer calls to the appropriate department when call concerns matters other than customer service;
* Refer customers needing to make payments to the methods available (i.e. payment phone line, OUC website, authorized payment centers)
* Identify customers' needs, clarify information, research every issue, and provide solutions and alternatives;
* Handle sensitive situations and challenging customer inquiries via the telephone; explain company policies and procedures to internal and external customers;
* Develop a familiarity with different aspects of OUC's Customer Service organization through cross-training and exposure to various tasks or functions;
* Handle returned correspondence and billing;
* Meet personal/team quantitative and qualitative goals set by management;
* Perform other duties as assigned.
Education/ Certification/ Years of Experience Requirements:
* High School Diploma or GED
* Minimum of three (3) years of customer call center experience or direct customer service experience handling higher-order requests such as servicing accounts, processing payments, investigating account issues, etc.
* Associates Degree or higher from an accredited college or university may substitute for one (1) year of the above experience
* Bilingual in Spanish OR Portuguese OR Haitian Creole, to include speaking, reading, and writing (preferred)
Technical Requirements:
Working knowledge of all, but not limited to the following:
* Call center operations;
* Customer service practices and principles;
Familiarity with all, but not limited to, the following:
* Software Application (i.e. Customer Information System (CIS) such as PSERM or CC&B);
* Equipment (i.e. Hands-free communication headset)
* Related industry, organizational, and departmental regulatory guidelines, best practices, and procedures;
Ability to:
* Multitask in a fast-paced environment;
* Clearly articulate information to customers over the phone;
* Handle confidential customer information in an ethical manner;
* Utilize job aides and other resources to assist customers;
* Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages;
* Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.).
OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.
EOE M/F/Vets/Disabled
#OUCFL
$19.1 hourly 27d ago
Call Center Representative I
OUC 4.5
Orlando, FL jobs
Call Center Representative Hiring Event
Tuesday January 13, 2026
OUC - The
Reliable
One - is excited to host a hiring event for Call Center Representatives to join our dynamic Customer Experience & Sales division. At OUC, we don't just work - we're building a bright future of innovation, service, and transformation for generations to come.
We're looking for passionate, customer-focused professionals who thrive in a fast-paced environment and are dedicated to delivering exceptional service. If you're ready to grow your career with a respected employer that values learning, development, and people-first thinking - apply today!
Enjoy comprehensive paid training that includes classroom learning and hands-on practice to fully prepare you for success.
How Our Hiring Event Works
Submit Your Application: Complete and submit your online application.
Selection Process: Candidates who meet the qualifications will be invited to the hiring event.
Contingent Job Offers: Candidates selected during interviews will receive a contingent job offer within 24-48 hours.
Work Schedule
Our Contact Center operates Monday-Friday, 7:00 a.m. - 6:00 p.m.
After completing training, your schedule will fall within these operating hours.
Hybrid schedule after training: 3 days in office (to include Tuesdays and Thursdays) and 2 days remote
Training Schedule: Monday-Friday, 8:00 a.m. - 5:00 p.m.
Work Location
This position may be assigned after training to any of OUC's three Orlando locations upon completion of training: Downtown Orlando (100 W. Anderson St.), Gardenia Center (3800 Gardenia Ave.), or Pershing (6003 Pershing Ave.).
Why You'll Love Working Here - A Few Highlights
Competitive weekly pay & stable day shift schedule
No late evenings or weekends
Paid classroom and on-the-job training
Very low-cost medical and dental benefits, plus paid life insurance (effective on hire date)
Robust Retirement Program, including a cash balance account with employer match and a health reimbursement account
Generous paid vacation, holidays, and sick time
Tuition assistance
Paid memberships in professional associations
Click here to view our Benefits Summary.
The Ideal Candidate Will Have:
High School Diploma or GED
An Associate degree or higher may substitute for one (1) year of experience
3+ years of customer call center or direct customer service experience
Experience with higher-level service tasks such as:
Servicing accounts
Processing payments
Investigating account issues
Navigating complaint resolution
Bilingual skills in Spanish (speaking, reading, and writing) are a plus
Previous utility industry experience is highly valued
Pay Rate: $19.074 per hour
Work location: 3800 Gardenia Ave, Orlando, FL 32839
Please see below a complete Job description for this position.
Job Purpose:
Responsible for handling a variety of aspects related to a customer's inquiry and account management, including, but not limited to initiating and terminating a customer's account, processing a payment arrangement, updating an account with proper notes, resolving billing issues, creating and explaining adjustments, high bill counseling, etc. Serve as a liaison between OUC and its current and potential customers. Accept ownership for effectively handling customer issues, complaints and inquiries over the phone, and keeping customer satisfaction at the core of every decision and behavior.
Primary Functions:
Confer with customers to provide routine information about utilities products or services, take or enter orders, or obtain details of complaints;
Resolve customer's service or bill-related concerns by ordering appropriate investigations for concerns and/or tests that would determine the causes of product malfunctions as reported by customers;
Use Customer Information Systems (i.e. PSERM, CC&B) to update and keep accurate records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken;
Refer unresolved customer grievances to designated departments for further investigation;
Transfer customer calls to the appropriate department when call concerns matters other than customer service;
Refer customers needing to make payments to the methods available (i.e. payment phone line, OUC website, authorized payment centers)
Identify customers' needs, clarify information, research every issue, and provide solutions and alternatives;
Handle sensitive situations and challenging customer inquiries via the telephone; explain company policies and procedures to internal and external customers;
Develop a familiarity with different aspects of OUC's Customer Service organization through cross-training and exposure to various tasks or functions;
Handle returned correspondence and billing;
Meet personal/team quantitative and qualitative goals set by management;
Perform other duties as assigned.
Education/ Certification/ Years of Experience Requirements:
High School Diploma or GED
Minimum of three (3) years of customer call center experience or direct customer service experience handling higher-order requests such as servicing accounts, processing payments, investigating account issues, etc.
Associates Degree or higher from an accredited college or university may substitute for one (1) year of the above experience
Bilingual in Spanish OR Portuguese OR Haitian Creole, to include speaking, reading, and writing (preferred)
Technical Requirements:
Working knowledge of all, but not limited to the following:
Call center operations;
Customer service practices and principles;
Familiarity with all, but not limited to, the following:
Software Application (i.e. Customer Information System (CIS) such as PSERM or CC&B);
Equipment (i.e. Hands-free communication headset)
Related industry, organizational, and departmental regulatory guidelines, best practices, and procedures;
Ability to:
Multitask in a fast-paced environment;
Clearly articulate information to customers over the phone;
Handle confidential customer information in an ethical manner;
Utilize job aides and other resources to assist customers;
Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages;
Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.).
OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations
.
EOE M/F/Vets/Disabled
#OUCFL
$19.1 hourly 25d ago
Customer Retention & Quoting Specialist
Jm Test Systems 4.0
Baton Rouge, LA jobs
←Back to all jobs at JM TEST SYSTEMS LLC Customer Retention & Quoting Specialist
JM Test Systems is seeking a proactive Customer Retention & Quoting Specialist to support customers within an assigned region by managing recalibration follow-ups, preparing quotes, and ensuring a seamless customer experience. This role is ideal for someone who is detail-oriented, customer-focused, and comfortable with phone/email communication.
Key Responsibilities
Contact customers about upcoming or overdue equipment recalibrations and safety testing.
Respond to customer inquiries and prepare accurate service quotes.
Support Outside Sales Representatives with quoting needs.
Maintain customer records in CRM and update equipment/service details.
Use internal tools (CalMapp, CRM) to identify overdue equipment and track follow-ups.
Log customer interactions and maintain detailed communication history.
Document and submit customer complaints in the Concern Log; escalate issues when needed.
Collaborate with internal teams to ensure timely and accurate service.
Qualifications
Experience in customer service, sales support, or quoting preferred.
Strong communication and organizational skills.
Comfortable managing follow-up calls and maintaining customer relationships.
Proficient with Microsoft Office and CRM systems (or willing to learn).
Detail-oriented with the ability to multitask in a fast-paced environment.
Why Join Us
Supportive, team-oriented environment
Opportunities to grow within a well-established company
Meaningful role focused on customer satisfaction and retention
Benefits:
Stability and Unlimited Opportunity!
Medical, Dental, and Vision Insurance
HSA with Employer Contribution
401(k) with Company Matching
Paid Time Off: Vacation, Sick Leave, Birthday, and Holidays
Employer-Paid Life Insurance
Schedule:
40 hour work week
Monday to Friday
Please visit our careers page to see more job opportunities.
$29k-37k yearly est. 46d ago
Customer Relations Account Specialist
Area Wide Protective (Awp 4.5
Santa Ana, CA jobs
AWP Safety is a rapidly growing national safety services provider committed to protecting our customers' people, businesses, and time. AWP Safety is America's Traffic Control Leader, representing nearly every major public utility: electric, gas, and telecommunications. The company's capabilities include work zone flagging, design and engineering for transportation management plans, equipment sales, rental, and 24/7 support. We are committed to keeping people safe. That includes drivers, pedestrians, workers, and everyone else at a site we serve. To succeed in this mission, we employ safety experts and well-trained crews. America's roads and work zone professionals need and deserve AWP Safety protection.
Job Description
As the Customer Relations Account Specialist, this role is responsible for delivering excellence in service and contributing to the mission of protecting businesses, people, and time. This role will focus on accurate and timely invoicing to our customers. This position is also responsible for ensuring all payments are received within the defined terms. The Customer Relations Associate is responsible for collaboration across all levels to achieve departmental and organizational goals.
Enter high volumes of data into the various systems timely and accurately for billing purposes
Adjust and handle billing discrepancies and rejections timely and accurately
Validate, verify, and compare contract agreements as needed
Provide excellent customer service and provide customers with a positive experience
Support the team in securing timely payments from customers
Act as a resource for other functions within AWP
Answer phones and respond to inquiries using a professional and courteous demeanor
Provide general office support and peer training as requested
Comply with all AWP policies, procedures, and safety requirements
Perform other duties and special projects as assigned
Qualifications
High school diploma or GED required
3-5 years AR/Billing experience preferred
Strong customer service skills
Basic knowledge of accounting principles and terminology; strong math skills
Excellent verbal and written communication
Intense focus on accuracy and attention to detail; organized
Problem-solving skills
Critical thinking skills
Demonstrate high degree of accuracy and attention to detail
Excellent organizational skills
Outgoing & assertive personality - not afraid to approach individuals
Proficiency with Microsoft Office Suite Products (Excel, Word)
Experience with American Contractor, Prelude, Microsoft Great Plains, and Salesforce software preferred
$68,000 - $72,000
Additional Information
Comprehensive benefits package including three medical plan options and two dental plan options, along with additional benefits such as Legal and Identity Shield, Accident, and Critical Illness coverage.
Eligibility for benefits starts on the 1st of the month following your hire date.
Company-paid life insurance coverage.
Company-paid long-term disability (LTD) insurance.
Availability of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
Participation in the 401(k) retirement plan.
Paid Time Off (PTO) and paid holidays.
AWP
Safety is an
Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
$68k-72k yearly 17h ago
Customer Relations Account Specialist
AWP Safety 4.5
Santa Ana, CA jobs
AWP Safety is a rapidly growing national safety services provider committed to protecting our customers' people, businesses, and time. AWP Safety is America's Traffic Control Leader, representing nearly every major public utility: electric, gas, and telecommunications. The company's capabilities include work zone flagging, design and engineering for transportation management plans, equipment sales, rental, and 24/7 support. We are committed to keeping people safe. That includes drivers, pedestrians, workers, and everyone else at a site we serve. To succeed in this mission, we employ safety experts and well-trained crews. America's roads and work zone professionals need and deserve AWP Safety protection.
Job Description
As the Customer Relations Account Specialist, this role is responsible for delivering excellence in service and contributing to the mission of protecting businesses, people, and time. This role will focus on accurate and timely invoicing to our customers. This position is also responsible for ensuring all payments are received within the defined terms. The Customer Relations Associate is responsible for collaboration across all levels to achieve departmental and organizational goals.
* Enter high volumes of data into the various systems timely and accurately for billing purposes
* Adjust and handle billing discrepancies and rejections timely and accurately
* Validate, verify, and compare contract agreements as needed
* Provide excellent customer service and provide customers with a positive experience
* Support the team in securing timely payments from customers
* Act as a resource for other functions within AWP
* Answer phones and respond to inquiries using a professional and courteous demeanor
* Provide general office support and peer training as requested
* Comply with all AWP policies, procedures, and safety requirements
* Perform other duties and special projects as assigned
Qualifications
* High school diploma or GED required
* 3-5 years AR/Billing experience preferred
* Strong customer service skills
* Basic knowledge of accounting principles and terminology; strong math skills
* Excellent verbal and written communication
* Intense focus on accuracy and attention to detail; organized
* Problem-solving skills
* Critical thinking skills
* Demonstrate high degree of accuracy and attention to detail
* Excellent organizational skills
* Outgoing & assertive personality - not afraid to approach individuals
* Proficiency with Microsoft Office Suite Products (Excel, Word)
* Experience with American Contractor, Prelude, Microsoft Great Plains, and Salesforce software preferred
* $68,000 - $72,000
Additional Information
* Comprehensive benefits package including three medical plan options and two dental plan options, along with additional benefits such as Legal and Identity Shield, Accident, and Critical Illness coverage.
* Eligibility for benefits starts on the 1st of the month following your hire date.
* Company-paid life insurance coverage.
* Company-paid long-term disability (LTD) insurance.
* Availability of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
* Participation in the 401(k) retirement plan.
* Paid Time Off (PTO) and paid holidays.
AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
$68k-72k yearly 13d ago
Customer Relations Account Specialist
AWP Safety 4.5
Santa Ana, CA jobs
AWP Safety is a rapidly growing national safety services provider committed to protecting our customers' people, businesses, and time. AWP Safety is America's Traffic Control Leader, representing nearly every major public utility: electric, gas, and telecommunications. The company's capabilities include work zone flagging, design and engineering for transportation management plans, equipment sales, rental, and 24/7 support. We are committed to keeping people safe. That includes drivers, pedestrians, workers, and everyone else at a site we serve. To succeed in this mission, we employ safety experts and well-trained crews. America's roads and work zone professionals need and deserve AWP Safety protection.
Job Description
As the Customer Relations Account Specialist, this role is responsible for delivering excellence in service and contributing to the mission of protecting businesses, people, and time. This role will focus on accurate and timely invoicing to our customers. This position is also responsible for ensuring all payments are received within the defined terms. The Customer Relations Associate is responsible for collaboration across all levels to achieve departmental and organizational goals.
Enter high volumes of data into the various systems timely and accurately for billing purposes
Adjust and handle billing discrepancies and rejections timely and accurately
Validate, verify, and compare contract agreements as needed
Provide excellent customer service and provide customers with a positive experience
Support the team in securing timely payments from customers
Act as a resource for other functions within AWP
Answer phones and respond to inquiries using a professional and courteous demeanor
Provide general office support and peer training as requested
Comply with all AWP policies, procedures, and safety requirements
Perform other duties and special projects as assigned
Qualifications
High school diploma or GED required
3-5 years AR/Billing experience preferred
Strong customer service skills
Basic knowledge of accounting principles and terminology; strong math skills
Excellent verbal and written communication
Intense focus on accuracy and attention to detail; organized
Problem-solving skills
Critical thinking skills
Demonstrate high degree of accuracy and attention to detail
Excellent organizational skills
Outgoing & assertive personality - not afraid to approach individuals
Proficiency with Microsoft Office Suite Products (Excel, Word)
Experience with American Contractor, Prelude, Microsoft Great Plains, and Salesforce software preferred
$68,000 - $72,000
Additional Information
Comprehensive benefits package including three medical plan options and two dental plan options, along with additional benefits such as Legal and Identity Shield, Accident, and Critical Illness coverage.
Eligibility for benefits starts on the 1st of the month following your hire date.
Company-paid life insurance coverage.
Company-paid long-term disability (LTD) insurance.
Availability of Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
Participation in the 401(k) retirement plan.
Paid Time Off (PTO) and paid holidays.
AWP
Safety is an
Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
$68k-72k yearly 11d ago
Dispatcher / Call Center Specialist
Wright-Hennepin Cooperative Electric Association 3.8
Rockford, MN jobs
Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes.
The Dispatch/Call Center Specialist works a 10-hour rotating shift. Hours for this position are 4am-2pm. The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development.
Location
The position is located at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55.
Responsibilities
Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience.
Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system.
Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers.
Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification.
Working Conditions
The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business.
Pay
Starting pay is $20.00 plus shift differential for evening/overnight hours.
WH offers a comprehensive health insurance plan including medical, dental, and vision coverage. WH also offers a generous company 401K match and contributions to a Health Savings Account. Employees have the potential to receive an annual bonus. Paid time off and paid holidays are provided. Other benefits include tuition reimbursement programs, flexible spending account access, dependent care FSA, and more.
Requirements
High school education or equivalent
1+ year of customer service experience, preferably in a high call volume environment
Successful completion of WHIRC dispatcher training and probation
Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements
Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.
$20 hourly 60d+ ago
Client Success Specialist
Securitas Technology 3.9
Lincoln, NE jobs
About the company: Securitas Healthcare empowers caregivers to deliver connected, productive, and safe care. Our innovative portfolio of solutions helps hospitals, clinics, and senior living organizations protect people, use their assets efficiently, and understand their operations for a caring and healing environment. With deep roots in healthcare and a commitment to our customers' long-term success, we are proud to work with over 15,000 providers worldwide across the care continuum. For more information, visit us at securitashealthcare.com. We need the best people to help us deliver on that mission. People who are inspired by our vision. People with individual imaginations, perspectives, and experiences. People who don't just join us but add to us.
Position Summary:
As a Client Success Specialist you will be the main point of contact for a portfolio of regional clients, helping them achieve their goals, adopt our solutions effectively, and drive long-term value from our products and services.
Your role will be a blend of relationship management, strategic advising, and operational execution. You'll ensure client satisfaction, encourage product adoption, and identify opportunities for growth and retention to include training needs.
Essential Functions:
* Build and maintain strong, long-lasting relationships with clients.
* Understand client goals and challenges and help them achieve measurable success with our solutions.
* Monitor client survey feedback and follow up on detractor surveys.
* Initiate client success projects, establish a regular meeting cadence, and coordinate required resources.
* Observe regular check-ins, QBRs (Quarterly Business Reviews), with clients.
* Advocate for client needs internally and contribute to product/feature development discussions.
* Drive client retention, satisfaction, and reference ability.
* Must be prepared for domestic travel.
Additional Responsibilities:
* Other duties as assigned.
Required Qualifications:
* High school diploma or GED equivalent, OR equivalent professional experience in a role requiring high levels of organization, communication, and client interaction.
* 2+ years of experience in client success, account management, or client-facing roles
* Strong communication, interpersonal, and problem-solving skills
* Experience managing multiple client accounts with varying needs
* Experience working with CRM tools such as Salesforce and client success platforms such as CloadCoach
* Proven ability to analyze data and translate insights into client action plans
* Empathetic, client-focused mindset with a passion for helping others succeed
To Excel:
* Experience in a SaaS or B2B environment
* Background in the Healthcare industry
Position Title: Client Success Specialist
Supervisor's Title: Director of Advanced Services
Department Name: Professional Services Organization
FLSA Status: Non-Exempt, Full-time
EEO Statement: We are a nationwide provider of security solutions, and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.
Reasonable accommodations will be made upon request to ensure qualified individuals with disabilities can perform the essential functions of this job.