Service Representative jobs at Safety-Kleen

Jobs are readily available for talented Psychic and Tarot readers on a professional 800 Phone line. Customers are provided excellent readings with readers that have undergone our evaluation efficiently. Numerous great incentives include holiday bonus, yearly spend will increase, and more. This is a chance to render services from home.

THE ROLE Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO: * Answers telephone or greets customers at counter. * Provides information about collections, rates, billing, and account status promptly and correctly. * Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. * Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties. * Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status. * Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate. QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: * Six months related experience and/or training. * Computer programs, including Microsoft Office suite of applications. * High school diploma or GED required. * Bachelor's degree preferred. Skill and/or Ability to: * Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment. * Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans. * Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems. * Demonstrates ability to use computers and technology capabilities. * Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes. * Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism. * Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience. * Effectively and productively engages with others and establishes trust, credibility, and confidence. * Promotes collaboration and assists others with their initiatives and efforts. * Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do. * Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise. * Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met. RECOLOGY OFFERS: * An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. * The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper. * A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. * An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. * Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. RECOLOGY BENEFITS MAY INCLUDE: * Paid time off and paid holidays. * Health and wellness benefits including medical, dental, and vision. * Retirement plans (Employee Stock Ownership Plan, 401(k) with match). * Annual wellness incentives. * Employee Assistance Program (EAP). * Educational assistance. * Commuting benefits. * Employee referral program. SUPPLEMENTAL INFORMATION Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.

THE ROLE OF CUSTOMER SERVICE REPRESENTATIVE 1 Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO: * Answers telephone or greets customers at counter. * Provides information about collections, rates, billing, and account status promptly and correctly. * Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. * Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties. * Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status. * Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate. QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: * Six months related experience and/or training. * Computer programs, including Microsoft Office suite of applications. * High school diploma or GED required. * Bachelor's degree preferred. Skill and/or Ability to: * Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment. * Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans. * Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems. * Demonstrates ability to use computers and technology capabilities. * Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes. * Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism. * Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience. * Effectively and productively engages with others and establishes trust, credibility, and confidence. * Promotes collaboration and assists others with their initiatives and efforts. * Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do. * Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise. * Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met. RECOLOGY OFFERS: * An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. * The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper. * A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. * An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. * Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. RECOLOGY BENEFITS MAY INCLUDE: * Paid time off and paid holidays. * Health and wellness benefits including medical, dental, and vision. * Retirement plans (Employee Stock Ownership Plan, 401(k) with match). * Annual wellness incentives. * Employee Assistance Program (EAP). * Educational assistance. * Commuting benefits. * Employee referral program. SUPPLEMENTAL INFORMATION Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.

THE ROLE OF Customer Service Representative 1 Under close supervision, provides efficient and courteous customer service by telephone and/or personal contact for issues that are routine or straightforward in nature. ESSENTIAL RESPONSIBILITIES INCLUDE, AND ARE NOT LIMITED TO: * Answers telephone or greets customers at counter. * Provides information about collections, rates, billing, and account status promptly and correctly. * Addresses customer questions and resolves complaints through a combination of telephone service, computer data entry, billing, balancing and reconciling customer payments. * Maintains appropriate records, prepares requested reports and performs related word processing, data entry and/or clerical duties. * Expedites communications and services between customers and co-workers verbally or through written communications to coordinate services, records, and account status. * Participates in training related to customer service work processes, procedures, skills and safety to ensure optimum customer service. * Handles special calls including escrow, bankruptcies, delinquent accounts by telephone contact and monitoring delinquent accounts to point of resolution, as appropriate. QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities is qualifying. A typical way to qualify is: * Six months related experience and/or training. * Computer programs, including Microsoft Office suite of applications. * High school diploma or GED required. * Bachelor's degree preferred. Skill and/or Ability to: * Promotes the WASTE ZERO philosophy by making the best and highest use of all resources as well as finding ways to use waste products in ways that benefit the environment. * Develops strategies to effectively manage current and future challenges and opportunities; develops recommendations and actionable plans. * Defines issues and focus on achieving workable solutions; generates innovative ideas to develop or improve existing systems. * Demonstrates ability to use computers and technology capabilities. * Demonstrates strong proficiency and knowledge in area(s) of expertise as well as company business and proficiency in strategic and financial processes. * Communicates well both verbally and in writing; listens to and understands various viewpoints; shares relevant information timely; provides constructive feedback; maintains professionalism. * Presents ideas effectively to individuals or groups and delivers presentations suited to the characteristics and needs of the audience. * Effectively and productively engages with others and establishes trust, credibility, and confidence. * Promotes collaboration and assists others with their initiatives and efforts. * Motivates and empowers others to achieve objectives and to develop a culture where employees feel ownership in what they do. * Attracts, develops and retains good people; allows opportunities for self and others to reach their full potential; builds and shares knowledge and expertise. * Listens to and builds customer relationships; increases customer satisfaction and ensures commitments are met. RECOLOGY OFFERS: * An ecologically innovative company that finds and mentors people committed to protecting the environment and sustaining our communities. * The largest employee owned resource recovery company in the industry with terrific benefits to help you prosper. * A creative and caring culture that values community, diversity, altruism, accountability, collaboration, and learning by doing. * An inspired company mission driven to use and return resources to their best and highest use through the practice of the 4R's: Reduce, Re-use, Recycle, and Recologize. * Distinct professional challenges to connect with, care for, and grow community that sees a world without waste. RECOLOGY BENEFITS MAY INCLUDE: * Paid time off and paid holidays. * Health and wellness benefits including medical, dental, and vision. * Retirement plans (Employee Stock Ownership Plan, 401(k) with match). * Annual wellness incentives. * Employee Assistance Program (EAP). * Educational assistance. * Commuting benefits. * Employee referral program. SUPPLEMENTAL INFORMATION Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job; and pursuant to applicable law, we will consider for employment qualified applicants with criminal records. It is important that you provide accurate information on the job application, inaccurate information may cause delays in the processing of your application and/or may disqualify you as a candidate. Recology is an equal opportunity employer committed to supporting an inclusive work environment where employees are valued, heard, and provided development opportunities. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship, disability, protected veteran status, or any other basis that is prohibited by law. This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, effort, work conditions, and benefits associated with the job.

Our company has moved to 100% virtual, work-from-home positions. This position allows you to build your career around your life, rather than being forced to build your life around your career! We're looking for enthusiastic, self-driven individuals to assist existing and prospective clients within our organization. In this position, you will work with multiple clients throughout the day, providing outstanding service and product knowledge. Preferred Skills:- Excellent communication skills, including active listening and problem-solving- Ability to learn, adapt, and adjust on-the-go- Work well with others and individually- Possess a strong work ethic and drive to succeed What You Can Expect:- Flexible schedule- 100% Remote position- Weekly trainings led by top leaders- Life insurance- Health insurance reimbursement- Industry-leading resources and technology

Are you ready to break free from the conventional 9-to-5 and design a life that truly reflects your ambitions? Here's your chance to be your own boss, create your schedule, and live the life you've always imagined. Join us and unlock a world of possibilities where health insurance reimbursements and all-expenses-paid trips to destinations like Ireland, Dubai, Amsterdam, and Iceland are just the beginning. Why Choose Freedom: • Be Your Own Boss: Say goodbye to the traditional work structure. Take control of your career and be the captain of your own ship. • Craft Your Schedule: Design a workday that fits your lifestyle. Achieve the perfect balance between professional success and personal fulfillment. • Live Your Dream Life: Step into a world where your professional journey aligns with your personal aspirations. The life you've always wanted is within reach. Perks and Benefits: • Health Insurance Reimbursements: Prioritize your well-being with our health insurance reimbursement plan, ensuring you have access to the care you deserve. • Adventure Awaits: Pack your bags for thrilling adventures! Enjoy paid trips to breathtaking destinations like Ireland, Dubai, Amsterdam, and Iceland, as a token of our appreciation for your hard work. Your Journey: • Own Your Destiny: Embrace the entrepreneurial spirit and take charge of your professional destiny. • Flexible Success: Craft a schedule that adapts to your life, allowing you to thrive both personally and professionally. • Global Adventures: Immerse yourself in the joy of exploration with all-expenses paid trips to some of the world's most captivating destinations. Qualifications: • Passion for Independence: Seek the freedom to shape your career and lifestyle. • Ambition: Fuel your journey with the ambition to achieve more than you ever thought possible. • Adventure-Ready: Embrace new experiences and the thrill of exploring the world. If you're ready to transform your life, apply now. Join a community that values your freedom, appreciates your hard work, and believes in the limitless potential within you. Embark on the journey to freedom - Apply today!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We're looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge. Preferred Skills:• Excellent communication skills, including active listening and problem-solving• Ability to learn, adapt, and adjust on the go• Works well with others and individually• Possesses a strong work ethic and drive to succeed What you can expect:• Flexible Schedule with Weekly Pay• 100% Remote Position• Weekly Trainings lead by Top Leaders• Life Insurance• Health Insurance reimbursement• Industry-leading resources and technology *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

**Must be a US Resident and eligible to work legally in the US to be considered** Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We're looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge. Preferred Skills:• Excellent communication skills, including active listening and problem-solving• Ability to learn, adapt, and adjust on the go• Works well with others and individually• Possesses a strong work ethic and drive to succeed What you can expect:• Flexible Schedule with Weekly Pay• 100% Remote Position• Weekly Trainings lead by Top Leaders• Life Insurance• Health Insurance reimbursement• Industry-leading resources and technology *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Are you ready to break free from the conventional 9-to-5 and design a life that truly reflects your ambitions? Here's your chance to be your own boss, create your schedule, and live the life you've always imagined. Join us and unlock a world of possibilities where health insurance reimbursements and all-expenses-paid trips to destinations like Ireland, Dubai, Amsterdam, and Iceland are just the beginning. Why Choose Freedom: • Be Your Own Boss: Say goodbye to the traditional work structure. Take control of your career and be the captain of your own ship. • Craft Your Schedule: Design a workday that fits your lifestyle. Achieve the perfect balance between professional success and personal fulfillment. • Live Your Dream Life: Step into a world where your professional journey aligns with your personal aspirations. The life you've always wanted is within reach. Perks and Benefits: • Health Insurance Reimbursements: Prioritize your well-being with our health insurance reimbursement plan, ensuring you have access to the care you deserve. • Adventure Awaits: Pack your bags for thrilling adventures! Enjoy paid trips to breathtaking destinations like Ireland, Dubai, Amsterdam, and Iceland, as a token of our appreciation for your hard work. Your Journey: • Own Your Destiny: Embrace the entrepreneurial spirit and take charge of your professional destiny. • Flexible Success: Craft a schedule that adapts to your life, allowing you to thrive both personally and professionally. • Global Adventures: Immerse yourself in the joy of exploration with all-expenses paid trips to some of the world's most captivating destinations. Qualifications: • Passion for Independence: Seek the freedom to shape your career and lifestyle. • Ambition: Fuel your journey with the ambition to achieve more than you ever thought possible. • Adventure-Ready: Embrace new experiences and the thrill of exploring the world. If you're ready to transform your life, apply now. Join a community that values your freedom, appreciates your hard work, and believes in the limitless potential within you. Embark on the journey to freedom - Apply today!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Our company has moved to 100% virtual, work-from-home positions. This position allows you to earn an incredible living without sacrificing your family life. We're looking for enthusiastic individuals to assist existing and prospective clients within our organization. This position will work with multiple clients through-out the day providing outstanding service and product knowledge. Preferred Skills:• Excellent communication skills, including active listening and problem-solving• Ability to learn, adapt, and adjust on the go• Works well with others and individually• Possesses a strong work ethic and drive to succeed What you can expect:• Flexible Schedule with Weekly Pay• 100% Remote Position• Weekly Trainings lead by Top Leaders• Life Insurance• Health Insurance reimbursement• Industry-leading resources and technology *In the interest of community wellness, AO has adjusted our business operations. As such, all interviews will be conducted via Zoom video conferencing.

Are you ready to break free from the conventional 9-to-5 and design a life that truly reflects your ambitions? Here's your chance to be your own boss, create your schedule, and live the life you've always imagined. Join us and unlock a world of possibilities where health insurance reimbursements and all-expenses-paid trips to destinations like Ireland, Dubai, Amsterdam, and Iceland are just the beginning. Why Choose Freedom: • Be Your Own Boss: Say goodbye to the traditional work structure. Take control of your career and be the captain of your own ship. • Craft Your Schedule: Design a workday that fits your lifestyle. Achieve the perfect balance between professional success and personal fulfillment. • Live Your Dream Life: Step into a world where your professional journey aligns with your personal aspirations. The life you've always wanted is within reach. Perks and Benefits: • Health Insurance Reimbursements: Prioritize your well-being with our health insurance reimbursement plan, ensuring you have access to the care you deserve. • Adventure Awaits: Pack your bags for thrilling adventures! Enjoy paid trips to breathtaking destinations like Ireland, Dubai, Amsterdam, and Iceland, as a token of our appreciation for your hard work. Your Journey: • Own Your Destiny: Embrace the entrepreneurial spirit and take charge of your professional destiny. • Flexible Success: Craft a schedule that adapts to your life, allowing you to thrive both personally and professionally. • Global Adventures: Immerse yourself in the joy of exploration with all-expenses paid trips to some of the world's most captivating destinations. Qualifications: • Passion for Independence: Seek the freedom to shape your career and lifestyle. • Ambition: Fuel your journey with the ambition to achieve more than you ever thought possible. • Adventure-Ready: Embrace new experiences and the thrill of exploring the world. If you're ready to transform your life, apply now. Join a community that values your freedom, appreciates your hard work, and believes in the limitless potential within you. Embark on the journey to freedom - Apply today!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Call Center Representative Hiring Event Tuesday January 13, 2026 OUC - The Reliable One - is excited to host a hiring event for Call Center Representatives to join our dynamic Customer Experience & Sales division. At OUC, we don't just work - we're building a bright future of innovation, service, and transformation for generations to come. We're looking for passionate, customer-focused professionals who thrive in a fast-paced environment and are dedicated to delivering exceptional service. If you're ready to grow your career with a respected employer that values learning, development, and people-first thinking - apply today! Enjoy comprehensive paid training that includes classroom learning and hands-on practice to fully prepare you for success. How Our Hiring Event Works * Submit Your Application: Complete and submit your online application. * Selection Process: Candidates who meet the qualifications will be invited to the hiring event. * Contingent Job Offers: Candidates selected during interviews will receive a contingent job offer within 24-48 hours. Work Schedule * Our Contact Center operates Monday-Friday, 7:00 a.m. - 6:00 p.m. * After completing training, your schedule will fall within these operating hours. * Hybrid schedule after training: 3 days in office (to include Tuesdays and Thursdays) and 2 days remote * Training Schedule: Monday-Friday, 8:00 a.m. - 5:00 p.m. Work Location This position may be assigned after training to any of OUC's three Orlando locations upon completion of training: Downtown Orlando (100 W. Anderson St.), Gardenia Center (3800 Gardenia Ave.), or Pershing (6003 Pershing Ave.). Why You'll Love Working Here - A Few Highlights * Competitive weekly pay & stable day shift schedule * No late evenings or weekends * Paid classroom and on-the-job training * Very low-cost medical and dental benefits, plus paid life insurance (effective on hire date) * Robust Retirement Program, including a cash balance account with employer match and a health reimbursement account * Generous paid vacation, holidays, and sick time * Tuition assistance * Paid memberships in professional associations Click here to view our Benefits Summary. The Ideal Candidate Will Have: * High School Diploma or GED * An Associate degree or higher may substitute for one (1) year of experience * 3+ years of customer call center or direct customer service experience * Experience with higher-level service tasks such as: * Servicing accounts * Processing payments * Investigating account issues * Navigating complaint resolution * Bilingual skills in Spanish (speaking, reading, and writing) are a plus * Previous utility industry experience is highly valued Pay Rate: $19.074 per hour Work location: 3800 Gardenia Ave, Orlando, FL 32839 Please see below a complete Job description for this position. Job Purpose: Responsible for handling a variety of aspects related to a customer's inquiry and account management, including, but not limited to initiating and terminating a customer's account, processing a payment arrangement, updating an account with proper notes, resolving billing issues, creating and explaining adjustments, high bill counseling, etc. Serve as a liaison between OUC and its current and potential customers. Accept ownership for effectively handling customer issues, complaints and inquiries over the phone, and keeping customer satisfaction at the core of every decision and behavior. Primary Functions: * Confer with customers to provide routine information about utilities products or services, take or enter orders, or obtain details of complaints; * Resolve customer's service or bill-related concerns by ordering appropriate investigations for concerns and/or tests that would determine the causes of product malfunctions as reported by customers; * Use Customer Information Systems (i.e. PSERM, CC&B) to update and keep accurate records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken; * Refer unresolved customer grievances to designated departments for further investigation; * Transfer customer calls to the appropriate department when call concerns matters other than customer service; * Refer customers needing to make payments to the methods available (i.e. payment phone line, OUC website, authorized payment centers) * Identify customers' needs, clarify information, research every issue, and provide solutions and alternatives; * Handle sensitive situations and challenging customer inquiries via the telephone; explain company policies and procedures to internal and external customers; * Develop a familiarity with different aspects of OUC's Customer Service organization through cross-training and exposure to various tasks or functions; * Handle returned correspondence and billing; * Meet personal/team quantitative and qualitative goals set by management; * Perform other duties as assigned. Education/ Certification/ Years of Experience Requirements: * High School Diploma or GED * Minimum of three (3) years of customer call center experience or direct customer service experience handling higher-order requests such as servicing accounts, processing payments, investigating account issues, etc. * Associates Degree or higher from an accredited college or university may substitute for one (1) year of the above experience * Bilingual in Spanish OR Portuguese OR Haitian Creole, to include speaking, reading, and writing (preferred) Technical Requirements: Working knowledge of all, but not limited to the following: * Call center operations; * Customer service practices and principles; Familiarity with all, but not limited to, the following: * Software Application (i.e. Customer Information System (CIS) such as PSERM or CC&B); * Equipment (i.e. Hands-free communication headset) * Related industry, organizational, and departmental regulatory guidelines, best practices, and procedures; Ability to: * Multitask in a fast-paced environment; * Clearly articulate information to customers over the phone; * Handle confidential customer information in an ethical manner; * Utilize job aides and other resources to assist customers; * Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages; * Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.). OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations. EOE M/F/Vets/Disabled

Call Center Representative Hiring Event Tuesday January 13, 2026 OUC - The Reliable One - is excited to host a hiring event for Call Center Representatives to join our dynamic Customer Experience & Sales division. At OUC, we don't just work - we're building a bright future of innovation, service, and transformation for generations to come. We're looking for passionate, customer-focused professionals who thrive in a fast-paced environment and are dedicated to delivering exceptional service. If you're ready to grow your career with a respected employer that values learning, development, and people-first thinking - apply today! Enjoy comprehensive paid training that includes classroom learning and hands-on practice to fully prepare you for success. How Our Hiring Event Works Submit Your Application: Complete and submit your online application. Selection Process: Candidates who meet the qualifications will be invited to the hiring event. Contingent Job Offers: Candidates selected during interviews will receive a contingent job offer within 24-48 hours. Work Schedule Our Contact Center operates Monday-Friday, 7:00 a.m. - 6:00 p.m. After completing training, your schedule will fall within these operating hours. Hybrid schedule after training: 3 days in office (to include Tuesdays and Thursdays) and 2 days remote Training Schedule: Monday-Friday, 8:00 a.m. - 5:00 p.m. Work Location This position may be assigned after training to any of OUC's three Orlando locations upon completion of training: Downtown Orlando (100 W. Anderson St.), Gardenia Center (3800 Gardenia Ave.), or Pershing (6003 Pershing Ave.). Why You'll Love Working Here - A Few Highlights Competitive weekly pay & stable day shift schedule No late evenings or weekends Paid classroom and on-the-job training Very low-cost medical and dental benefits, plus paid life insurance (effective on hire date) Robust Retirement Program, including a cash balance account with employer match and a health reimbursement account Generous paid vacation, holidays, and sick time Tuition assistance Paid memberships in professional associations Click here to view our Benefits Summary. The Ideal Candidate Will Have: High School Diploma or GED An Associate degree or higher may substitute for one (1) year of experience 3+ years of customer call center or direct customer service experience Experience with higher-level service tasks such as: Servicing accounts Processing payments Investigating account issues Navigating complaint resolution Bilingual skills in Spanish (speaking, reading, and writing) are a plus Previous utility industry experience is highly valued Pay Rate: $19.074 per hour Work location: 3800 Gardenia Ave, Orlando, FL 32839 Please see below a complete Job description for this position. Job Purpose: Responsible for handling a variety of aspects related to a customer's inquiry and account management, including, but not limited to initiating and terminating a customer's account, processing a payment arrangement, updating an account with proper notes, resolving billing issues, creating and explaining adjustments, high bill counseling, etc. Serve as a liaison between OUC and its current and potential customers. Accept ownership for effectively handling customer issues, complaints and inquiries over the phone, and keeping customer satisfaction at the core of every decision and behavior. Primary Functions: Confer with customers to provide routine information about utilities products or services, take or enter orders, or obtain details of complaints; Resolve customer's service or bill-related concerns by ordering appropriate investigations for concerns and/or tests that would determine the causes of product malfunctions as reported by customers; Use Customer Information Systems (i.e. PSERM, CC&B) to update and keep accurate records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken; Refer unresolved customer grievances to designated departments for further investigation; Transfer customer calls to the appropriate department when call concerns matters other than customer service; Refer customers needing to make payments to the methods available (i.e. payment phone line, OUC website, authorized payment centers) Identify customers' needs, clarify information, research every issue, and provide solutions and alternatives; Handle sensitive situations and challenging customer inquiries via the telephone; explain company policies and procedures to internal and external customers; Develop a familiarity with different aspects of OUC's Customer Service organization through cross-training and exposure to various tasks or functions; Handle returned correspondence and billing; Meet personal/team quantitative and qualitative goals set by management; Perform other duties as assigned. Education/ Certification/ Years of Experience Requirements: High School Diploma or GED Minimum of three (3) years of customer call center experience or direct customer service experience handling higher-order requests such as servicing accounts, processing payments, investigating account issues, etc. Associates Degree or higher from an accredited college or university may substitute for one (1) year of the above experience Bilingual in Spanish OR Portuguese OR Haitian Creole, to include speaking, reading, and writing (preferred) Technical Requirements: Working knowledge of all, but not limited to the following: Call center operations; Customer service practices and principles; Familiarity with all, but not limited to, the following: Software Application (i.e. Customer Information System (CIS) such as PSERM or CC&B); Equipment (i.e. Hands-free communication headset) Related industry, organizational, and departmental regulatory guidelines, best practices, and procedures; Ability to: Multitask in a fast-paced environment; Clearly articulate information to customers over the phone; Handle confidential customer information in an ethical manner; Utilize job aides and other resources to assist customers; Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages; Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.). OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations . EOE M/F/Vets/Disabled

What could an extra $1,000-$2,000 each month do for your household? For the first time in our company's 70+ year history, we are offering qualified candidates the chance to enter financial services on a part-time basis while working fully remotely. This means that you get all the earning potential of a trillion-dollar industry without having to give up the security of your current position. Pay off your house early, take the vacations your family deserves, or save for early retirement. 20 hours per week, from home, is all it takes to learn a new skill that could change everything! Through providing personalized benefits solutions, you'll be the architect of your client's security tomorrow. In this role, you can expect to:• Converse virtually with clients, weaving financial strategies that empower.• Cultivate client bonds that stand the test of time.• Ride the crest of industry trends, fortifying your knowledge.• Work alongside a dynamic remote team, where collaboration is the heartbeat of success. Company Highlights:• Voted #24 Happiest Company to Work For• Rated A+ Superior by A.M. Best for financial strength• Parent company Globe Life has more policyholders than any insurance company in the world What We Offer:• Work virtually, from anywhere• Comprehensive training provided• A fun, energetic, and positive team environment• Rapid career growth and advancement opportunities• Weekly pay and bonuses• Medical Reimbursement program after 90 days• Residual Income• Ability to qualify for all-expense-paid incentive trips around the world Responsibilities:• Calling and receiving calls from clients• Scheduling appointments with clients who request our benefits• Presenting and explaining insurance products and benefits packages over Zoom video call• Completing applications for insurance products• Attending ongoing, optional training sessions *All interviews will be conducted via Zoom video conferencing

Are you ready to break free from the conventional 9-to-5 and design a life that truly reflects your ambitions? Here's your chance to be your own boss, create your schedule, and live the life you've always imagined. Join us and unlock a world of possibilities where health insurance reimbursements and all-expenses-paid trips to destinations like Ireland, Dubai, Amsterdam, and Iceland are just the beginning. Why Choose Freedom: • Be Your Own Boss: Say goodbye to the traditional work structure. Take control of your career and be the captain of your own ship. • Craft Your Schedule: Design a workday that fits your lifestyle. Achieve the perfect balance between professional success and personal fulfillment. • Live Your Dream Life: Step into a world where your professional journey aligns with your personal aspirations. The life you've always wanted is within reach. Perks and Benefits: • Health Insurance Reimbursements: Prioritize your well-being with our health insurance reimbursement plan, ensuring you have access to the care you deserve. • Adventure Awaits: Pack your bags for thrilling adventures! Enjoy paid trips to breathtaking destinations like Ireland, Dubai, Amsterdam, and Iceland, as a token of our appreciation for your hard work. Your Journey: • Own Your Destiny: Embrace the entrepreneurial spirit and take charge of your professional destiny. • Flexible Success: Craft a schedule that adapts to your life, allowing you to thrive both personally and professionally. • Global Adventures: Immerse yourself in the joy of exploration with all-expenses paid trips to some of the world's most captivating destinations. Qualifications: • Passion for Independence: Seek the freedom to shape your career and lifestyle. • Ambition: Fuel your journey with the ambition to achieve more than you ever thought possible. • Adventure-Ready: Embrace new experiences and the thrill of exploring the world. If you're ready to transform your life, apply now. Join a community that values your freedom, appreciates your hard work, and believes in the limitless potential within you. Embark on the journey to freedom - Apply today!We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Wright-Hennepin International Response Center (WHIRC) is a 24-hour alarm monitoring center. The Dispatch/Call Center Specialist is responsible for quickly and accurately answering customer calls in a fast-paced high-volume call center environment. This position acts as the initial service call contact for customer with service problems and ensures the means for resolution of the problem. Other duties include maintaining alarm activity and performing data entry of new account information and database changes. The Dispatch/Call Center Specialist works a 10-hour rotating shift. Hours for this position are 4am-2pm. The successful candidate must be able to work the shift schedule, including working weekends and holidays, and be open to helping with shift coverage to accomplish daily requirements and activity as needed. The team atmosphere is fun, engaging and makes time for additional training and career development. Location The position is located at our company headquarters in Rockford, Minn. Rockford is located 15 miles west of Plymouth on Hwy 55. Responsibilities Answer incoming telephone and alarm traffic in a timely and professional manner. Provide quick, accurate, courteous and professional service, abiding by the customer service standards, policies and procedures. Provide the customer with the best possible service and a positive experience. Obtain account information from technicians and customers and enter information accurately and in a timely manner to the automation system. Perform system checks on equipment, recognize and correct minor equipment problems, and accurately report concerns and problems with equipment and customers. Train and participate in monthly training, emergency generator and back-up power testing, complete Central Station Alarm Association training and certification. Working Conditions The Call Center Rep works primarily in a climate-controlled office environment. Must have the ability to perform finger and hand manipulation and perform repetitive motions in order to use office equipment. Ability to exert up to 10 lbs. of force when moving items such as computer printouts, notebook ledgers, office equipment, etc. The ability to make verbal and written presentations relating to the business. Pay Starting pay is $20.00 plus shift differential for evening/overnight hours. WH offers a comprehensive health insurance plan including medical, dental, and vision coverage. WH also offers a generous company 401K match and contributions to a Health Savings Account. Employees have the potential to receive an annual bonus. Paid time off and paid holidays are provided. Other benefits include tuition reimbursement programs, flexible spending account access, dependent care FSA, and more. Requirements High school education or equivalent 1+ year of customer service experience, preferably in a high call volume environment Successful completion of WHIRC dispatcher training and probation Must obtain and maintain all initial and ongoing licensures by meeting all state and federal requirements Must adhere to WH's core values of Teamwork, Dependability, Performance, Integrity, Safety and Member/Customer Focused.

Pay: $16.85/hour + performance based tier pay Hours: Full Time, Monday-Friday 8:00 AM - 5:00 PM Mountain Time Activation Client Specialists coordinate with clients and the appropriate parties to make for a smoother utility activation or deactivation process. You will field questions and issues from clients, then research the appropriate response or action. You will coordinate between the client, team members, and utility providers or tenants, to work out a solution. Your ability to build strong relationships with clients will be a direct reflection of how they view the company. Come join a successful team dedicated to quality work and true client satisfaction. Phone use in this position is about 75% of the workday. Responsibilities As an Activation Client Specialist, you will: Research and respond to all direct correspondence with the clients that are sent. Researching and Resolving Activation delays, Disconnects, and Client requests. Coordinate conversations between clients and team members. Responsible for calling and responding to direct calls from Utility Coordinators. Research and document client disconnects Providing a high-level summary of the disconnect and resolution. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice Preferred Skills Approachable and able to work with a team Clear and professional written and verbal communication Manage and prioritize workload for yourself Composed and effective during high-stress situations

Are you interested in pursuing a technology-focused career that drives innovation and shapes the future of communication? Our company has consistently been a leading provider of market insights and consumer sales in the region. We gather customer perspectives and determine consumer preferences for our telecommunication client's products, services, and promotional sales through customer introduction and communication. Our clients aim to provide the most advanced technology services available, and our AT&T Cellular Sales Agents are their partners in reaching qualified customers. By having a free flow of information between our clients and our teams, we develop a deep understanding of where our clients want to be in the short term and how we can advance their technology preferences. We are seeking an AT&T Cellular Sales Agent who will gain a comprehensive understanding of the telecommunications field to effectively answer potential customer questions, troubleshoot issues, and suggest alternative service options. We are seeking an AT&T Cellular Sales Agent who is passionate about creating business opportunities and committed to staying ahead of client innovations. *What we look for in an AT&T Cellular Sales Agent:* * Build a positive image and representation of the client brand by providing informative customer service before, during, and after the sales process for residential consumers * Use communication and engagement strategies to secure new customers, achieve outreach goals, and complete sales metrics * Develop an understanding of the market region to generate more relevant marketing and sales strategies for client products * Work with the sales team and other AT&T Cellular Sales Agents to determine how client qualifications and protocols can be adequately conveyed to the customers * Utilize entry-level training on sales, customer service, client expectations, and business metrics to generate new opportunities for the client successfully * Analyze sales results to identify patterns, track market preferences, and better assist customer service and marketing strategies *Qualifications for a Successful AT&T Cellular Sales Agent:* * A high school diploma or equivalency * Previous knowledge of customer service, sales, business, management, or leadership is encouraged * Ability to properly communicate the benefits and elements of our client's services during sales orders * Reliability in time management to follow schedules and achieve planned goals for marketing, product visibility, sales, and customer service * Friendly and professional demeanor when working with customers, management, and other AT&T Cellular Sales Agents This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.

Pay: $16.85/hour + performance based tier pay Hours: Full Time, Monday-Friday 8:00 AM - 5:00 PM Mountain Time Activation Client Specialists coordinate with clients and the appropriate parties to make for a smoother utility activation or deactivation process. You will field questions and issues from clients, then research the appropriate response or action. You will coordinate between the client, team members, and utility providers or tenants, to work out a solution. Your ability to build strong relationships with clients will be a direct reflection of how they view the company. Come join a successful team dedicated to quality work and true client satisfaction. Phone use in this position is about 75% of the workday. Responsibilities As an Activation Client Specialist, you will: * Research and respond to all direct correspondence with the clients that are sent. * Researching and Resolving Activation delays, Disconnects, and Client requests. * Coordinate conversations between clients and team members. * Responsible for calling and responding to direct calls from Utility Coordinators. * Research and document client disconnects * Providing a high-level summary of the disconnect and resolution. * Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice Preferred Skills * Approachable and able to work with a team * Clear and professional written and verbal communication * Manage and prioritize workload for yourself * Composed and effective during high-stress situations Education * High school diploma, GED, or equivalent