Customer Experience Supervisor (Contact Center)
Sag-Aftra job in Los Angeles, CA
Who We Are
SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals. SAG-AFTRA employees support our members and thrive on securing the strongest protections by negotiating the best wages, working conditions, health and pension benefits. We preserve and expand members' work opportunities, vigorously enforce our contracts and protect our members against unauthorized use of their work.
Responsibilities
What You'll Do
The Customer Experience Supervisor provides leadership and guidance to the contact center and membership teams to ensure the delivery of a world-class customer experience. This role focuses on improving individual and team performance, resolving escalated issues, and ensuring staff have the knowledge and skills to effectively assist members. The Supervisor acts as a mentor and leader, fostering a high-performing team.
(This section provides a general summary of the most significant job duties performed. It does not explain in detail every single duty performed.)
ESSENTIAL DUTIES & RESPONSIBILITIES:
Assist Contact Center and Membership Representatives with escalated issues that require special handling, utilizing strong process knowledge and problem-solving skills.
Analyze trends, root cause analysis, and provide feedback to the organization regarding service opportunities, failures, or member concerns.
Maintain inter- and intra-departmental workflows via the knowledge base.
Maintain effective communications with internal and external contacts, keeping team members informed of cross-functional activities.
Stay current on customer service, technology, and training procedures and practices.
Perform other duties as assigned or as the situation dictates.
Qualifications
What You'll Need
We want to make sure you're successful. To be considered, you must have:
(
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of this job with or without reasonable accommodation, using some other combination of skills and abilities.)
REQUIRED KNOWLEDGE, SKILLS & ABILITIES:
Expert interpersonal skills: high degree of patience and tact, and must be able to cultivate relationships with people from diverse backgrounds, both internally and externally.
Proficient in PC applications and Internet-based systems.
Strong communication skills in English, both oral and written; consultative skills to gain the respect and trust from staff and leadership alike in building impactful solutions.
Able to use sound judgment, discretion, and maintain confidentiality on compensation matters.
Able to organize, prioritize and coordinate multiple assignments and projects; able to thrive in a highly dynamic work environment; able to develop creative solutions.
COMPETENCIES:
Member Service
Communication
Dependability/Accountability
Leadership
Job Knowledge
Adaptability
Teamwork
Employee Development
MINIMUM QUALIFICATIONS
Education and/or Experience:
2 years of experience working in a contact center environment
Must have a passion for customer service and enjoy interacting with people.
PREFERRED BACKGROUND:
Bachelor's Degree preferred, but not required.
Prior experience leading staff in a union environment is preferred.
Fluency in Spanish, both in verbal and written form, is a plus
Must be proficient in G-Suite and Microsoft Office; familiarity with SAG-AFTRA Oracle systems is a plus.
Entertainment industry experience preferred, but not required.
What You'll Get
We are a great place to work because we offer:
The annual salary for this position is $60,753.00 along with excellent employee benefits and perks.
Colleagues that are passionate about what we do and how they contribute to our mission
Balance between work and home life responsibilities
Affordable and comprehensive medical and dental plans
Generous pension plan
Employee discounts and perks
Auto-ApplyBusiness Intelligence Analyst
Sag-Aftra job in Los Angeles, CA
Who We Are
SAG-AFTRA is the iconic American labor union that represents approximately 160,000 media professionals. SAG-AFTRA employees support our members and thrive on securing the strongest protections by negotiating the best wages, working conditions, health and pension benefits. We preserve and expand members' work opportunities, vigorously enforce our contracts and protect our members against unauthorized use of their work.
Responsibilities
What You'll Do
As part of the Center for Business Innovation, the Business Intelligence Analyst functions as a bridge between internal and external business customers to brainstorm and develop both technical and functional solutions that innovate industry business processes supported and/or administered by the Union. This position will also produce reports for internal staff as well as external entities, assist in the creation and maintenance of Business Intelligence applications, and also perform SQL queries on Oracle and MS-SQL servers and utilize data from various other sources such as Excel, Sheets, etc.
(Most significant job duties performed. It does not explain in detail every single duty performed.)
Evaluate internal opportunities for process / technical improvements
Conduct business evaluation / ROI analysis where applicable
Develop business plans and strategy
Meet with internal departments to gather requirements, research and or / design solutions, and build, test, implement and train on solutions.
Communicate functional requirements to internal IT staff and / or consultants and oversee the development of the solution when applicable.
Develop wireframes and process flow diagrams.
Develop formal documentation including, but not limited to project plans, schedules, requirements and test plans.
Develops, implements and supports Business Intelligence applications
Works with business users, developers and other IT staff to gather requirements for ad hoc and scheduled reporting needs
Performs SQL queries as needed to fulfill reporting requirements
Assists DBA's with data gathering, loading and reporting of data from multiple sources
Optimize SQL on existing and future Business Intelligence applications
Troubleshoot and support existing applications where necessary.
Communicate progress to management and other interested parties.
Performs other duties as assigned.
Qualifications
What You'll Need
We want to make sure you're successful. To be considered, you must have:
(The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of this job with or without reasonable accommodation, using some other combination of skills and abilities.)
Strong experience with relational databases required
Strong experience in Business Intelligence required
Experience in Microsoft Excel or Google Sheets required
Experience with Oracle and Microsoft SQL Databases preferred
Experience with Structured Query Language (SQL) required
Experience with Qlikview and Qlik Sense preferred
Experience with technical documentation a plus
Experience with systems documentation such as Requirements, Design, and Test Plans. • Experience with Google Workspace applications. (Docs, Sheets, Slides, etc) • Ability to organize meetings and deliver effective presentations to all levels.
Ability to assess risks, and to provide remediation plans
Ability to work well in a team environment and under pressure.
Able to communicate effectively in English, both orally and in writing.
Superlative interpersonal skills: High degree of patience and tact, and must be able to cultivate respectful, strategic, and collaborative relationships with people from diverse backgrounds; both internally and externally.
Hold yourself and others accountable for a high level of performance and integrity. • Must be able to work in a challenging environment where constructive feedback from others is encouraged.
Have an understanding and awareness of worker rights impacting SAG-AFTRA members. • Must maintain regular and acceptable attendance at such a level as is determined at SAG AFTRA's sole discretion.
Must be available and willing to work extended hours per day or week, including weekends and holidays, as SAG-AFTRA determines is necessary to meet its business needs.
Must be available and willing to travel to such locations and with such frequency as SAG-AFTRA determines is necessary or desirable to meet its business needs.
MINIMUM QUALIFICATIONS:
Education and/or Experience:
Bachelor's degree a plus
3 years of experience in business analysis required
PREFERRED BACKGROUND:
Working knowledge of the entertainment industry and/or with unions preferred.
Experience with G-Suite, including Slides, Sheets, etc. preferred.
Experience with office and/or building management preferred.
PHYSICAL REQUIREMENT/WORK ENVIRONMENT:
Unless otherwise stated, the work environment is normal and absent of disagreeable elements.
Regularly (67-100%) Seeing, hearing/listening, talking, sitting, typing
Frequently (34-66%) Walking, standing, writing
Occasionally (12-33%) Bending
Rarely (0-11%) Driving, lifting
What You'll Get
We are a great place to work because we offer:
Annual Salary of $70,304.00
Colleagues that are passionate about what we do and how they contribute to our mission
Balance between work and home life responsibilities
Affordable and comprehensive medical and dental plans
Generous pension plan
Employee discounts and perks
Auto-ApplyBrass Teacher Store 4755
Lacey, WA job
At Music & Arts, we provide the tools and support for you to focus on what matters most: teaching and inspiring students. With robust benefits, a commitment to innovation, and opportunities to grow your career, you'll find a rewarding and impactful role here. We are looking for educators who are not only skilled musicians but also dedicated to empowering learners.
We believe that private lessons are the building blocks to a lifelong relationship with music. Our strong commitment to music education is fundamental to our business, and we work hard to find instructors who are experts in their instrument. We take care of all the administrative work so you can do what you do best: inspire learning and creating the next generation of musicians!
What You'll Do:
As a Music Teacher, you will create an engaging, supportive, and safe learning environment where students thrive. You will:
Teach music lessons to students of varying ages and skill levels.
Build positive relationships with students and parents through regular communication, goal-setting, and progress updates.
Partner with store teams to schedule lessons and encourage student retention.
Share your musical expertise to inspire students and foster their growth.
Minimum Requirements:
Bachelor's Degree in Music Education, Music Performance, or equivalent experience.
2 years of music teaching experience.
Preferred Qualifications:
Advanced degrees (Master's or Doctoral) in Music.
Professional teaching memberships or certifications.
8+ years of teaching experience, especially with multiple instruments (banjo, baritone, bass clarinet, bass guitar, bassoon, cello, clarinet, flute, French horn, guitar, mandolin, oboe, percussion, piano, piccolo, saxophone, string bass, trombone, trumpet, tuba, ukulele, viola, violin, and voice).
About Music & Arts
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Why Music & Arts? Here's just some of the rewards:
Pay Rate: $16.66/hr Non-Teaching Rate + $10-20/hr Teaching Rate depending on background and experience.
For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Additional Information:
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to ***************************
Band Teacher, Substitute
Itasca, IL job
Do you love music? Do you believe in the power of music to bring people together? If you do, and you want to be a key player in an organization whose purpose is to fill the world with more music and to develop generations of new musicians then we have a position where you can find your sound.
We are looking for provisional band teachers to join our Music Education Services department! This role will provide music instruction as needed at the schools we serve. Ideal candidates will have a passion for teaching music and a high level of energy. Substitute positions also available!
Essential Functions (not all-inclusive):
Stand in as the teacher for music classes at schools where our Music Educators are unavailable to teach whether due to illness or an unfilled schedule.
Assist with student recruitment or after school events as needed.
Prepare or follow given lesson plans for days that you are teaching and provide progress reports of the students when required, including student attendance.
Maintain quality relationships with school administration and principals
Coordinate with Music Educators to participate in their concerts
This role will be a maximum of 20-24 hours per week
Additional duties as assigned.
About Music & Arts
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
To join our band, you'll need the following experience:
Bachelor's Degree is required in Music Education
Some Teaching Experience Preferred
Applicable for State Teaching License
Valid state driver's license and automotive insurance
Why Guitar Center? Here's just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
Pay Rate: $25 - $30/hr depending on background and experience.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations
Love this gig and want to apply?
Send your resume and cover letter today along with salary expectations!
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐ related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐************ ext. 2862 or by sending an email to ***************************.
Human Resources Assistant
Santa Clara, CA job
Earn $23.00/hr.
Joining our California's Great America team means you'll be responsible for managing and maintaining human resources records and assisting with employee needs
You'll also…
Perform administrative tasks, including entry of employment data in a variety of computer systems.
Work closely with compliance and recruiting teams to ensure alignment in responses and guidance provided to associates, related to these focus areas.
Email, copy, and scan documents as needed.
Communicate with applicants via phone, e-mail, mail, or in person.
Coordinate employment needs for all Park departments as required.
Respond to requested information and paperwork needs.
Comply with all applicable local, state and federal employment laws.
Screen applicants to ensure they meet California's Great America minimum hiring criteria.
Interview and make job offers to applicants that meet the requirements of the job.
Participate in various hiring events including internal and external job fairs.
Provide excellent customer service to internal and external guests.
Have additional opportunities to learn and expand your knowledge.
Some of our amazing perks and benefits:
Paid Training!
FREE Uniforms!
FREE Admission to California's Great America!
FREE tickets for friends and family!
25% discounts on Food and 20% discounts on Merchandise!
Employee-only RIDE nights, GAME nights and FREE FOOD events!
Work with people from here, near and from all over the world!
Responsibilities:
California's Great America is the top destination for thrill-seekers and families alike and premiere entertainment with 100+ acres of FUN. We want YOU to join us in making people happy!
As a member of our team, you'll…
Make our guests happy by delivering amazing experiences and helping them create lifelong memories.
Interact with different people of all ages and backgrounds.
Gain skills, knowledge and experience that will benefit your future.
Qualifications:
You!
Entry level position.
Must be at least 18 years old.
Must have FULL availability. Weekends are required
Must be available to commit to at least 3 months.
Must be proficient in Microsoft Office 365.
Availability to include weekdays, weekends, evenings, and holidays.
People who love helping others and will support the needs of our guests and associates.
Individuals with a passion and excitement about California's Great America.
Auto-ApplyMarketing Coordinator
Roseville, CA job
FLINT is seeking a Marketing Coordinator who will be based in our Roseville office to help with marketing initiatives company wide. The right candidate is trustworthy, a collaborative team member, and a super-communicator, both internally and externally.
Responsibilities:
-Take an active role to grow an award winning design build firm
-Coordinate responses to RFQ/RFPs and pre-qualification packages
-Research and prepare qualifications content, project descriptions, staff resumes
-Review proposal content and edit for accuracy, consistency and targeted messaging
-Help project teams with interview presentations, PowerPoint and associated graphics
-Update and maintain FLINT's social media
-Manage a CRM database (Unanet)
- Maintain current resumes, project descriptions and narrative libraries
-Update and maintain the FLINT website
-Coordinate/prepare award submittals, brochures, and other marketing collateral
-Design banners, signs, posters, booth graphics for events and conferences
-Assist with creating and managing swag for events and company needs
-Assist with and attend industry events
-Take photos/video of company events
-Coordinate professional project photography/ videography
-Organize company events or special tasks (Christmas party, client Christmas gifts, etc).
-Share in providing firm-wide administrative support
Desired Education/Experience/Skills
-B.S. in marketing, communications, business, English or related discipline, and/or 1-5+ years' experience in A/E/C marketing
-Experience with Adobe Creative Suite (InDesign, Illustrator, Photoshop)
-Creative with an eye for graphic design
-Basic video editing skills or willingness to learn
-Works well under pressure and in a deadline-driven environment
-Strong written and verbal communication skills
-Ability to effectively prioritize multiple projects/initiatives
-Resourceful and willing to learn new tools, software, technology
Refrigeration Maintenance Supervisor
Covina, CA job
Maintenance & Refrigeration Lead
Pay: $80,000 - $115,000 + Bonus + 5K Sign-on
The Maintenance & Refrigeration Lead is a critical leadership role responsible for overseeing the Maintenance and Refrigeration teams to ensure the safe and efficient operation of all utilities and production equipment across the facility. This includes systems such as refrigeration (preferably ammonia), cogeneration, boilers, compressed air, and water. The Lead is accountable for daily maintenance scheduling, troubleshooting, safety oversight, team leadership, and coordination of both corrective and preventative maintenance. This role also serves as a hands-on technical expert and liaison between maintenance and production operations.
What You Will Do:
Team Leadership & Oversight
Supervise refrigeration mechanics, coil cleaners, cogen operators, and maintenance technicians.
Lead passdown meetings and ensure alignment across shifts.
Assign, coordinate, and follow up on daily work schedules and emergency repairs.
Monitor team compliance with lunch/breaks and shift safety procedures.
Support evaluations and development plans for maintenance team members.
Reallocate technicians as needed to meet changing priorities.
Maintenance & Utilities Operations
Perform and assign preventive and corrective maintenance on all utilities systems: refrigeration, steam, water, air compressors, and cogeneration equipment.
Diagnose mechanical and electrical issues, troubleshoot systems, and execute repairs or upgrades.
Ensure uptime of critical equipment by implementing lifecycle management best practices.
Pull and report data for regulatory agencies (e.g., SCAQMD).
Maintain wrench time at 95% or above; ensure accurate and timely entry in CMMS.
Planning, Scheduling & Documentation
Work with planners to scope, kit, and assign work orders.
Prioritize safety and regulatory compliance tasks.
Manage parts procurement, quotes, and inventory tracking.
Support planning calendars and ensure labor and parts readiness for future jobs.
Review and verify work orders for completeness, accuracy, and timeliness.
Ensure full utilization of CMMS systems for maintenance tracking and metrics reporting.
Facilities & General Maintenance
Support facility services and minor building moves or repairs.
Assign and coordinate vendor or contractor work for high-complexity tasks.
Perform general building upkeep: electrical, plumbing, pneumatic, machining.
Assist with inspections and internal/external audits.
Safety, Compliance & Training
Enforce GMP, PPE, HACCP, sanitation, and plant safety protocols.
Conduct lock-out/tag-out procedures and routine safety inspections.
Train and develop technicians to support food safety and OSHA compliance.
Ensure all personnel complete required technical and safety training.
Minimum Qualifications:
High school diploma or GED
Physically able to lift 40 pounds repeatedly
+10 years of refrigeration maintenance experience (preferably ammonia-based)
Strong understanding of utilities equipment including cogen systems
Experience with team leadership and technical supervision
Willingness to work overtime and weekends as required
Maternal Child Health Director
San Jose, CA job
Nurse Director - Maternal Child Health | San Jose, CA | Full-Time, Onsite
Seeking an experienced Nurse Director to oversee Labor & Delivery, Postpartum, and Maternal Child Health services in a 24/7 acute care setting. This leader will ensure high-quality care, patient safety, regulatory compliance, and strong operational performance across multiple units.
Key Responsibilities:
Lead Maternal Child Health units, ensuring safe, high-quality patient care.
Oversee staffing, budgeting, resource allocation, and daily operations.
Ensure compliance with state, federal, and TJC standards.
Drive quality, safety, and performance improvement initiatives.
Partner with physicians and interdisciplinary teams for coordinated care.
Recruit, develop, and mentor nursing staff to support professional growth.
Use data-driven strategies to improve outcomes and operational efficiency.
Qualifications:
CA RN license and BLS required.
Master's degree in Nursing, Healthcare Administration, or related field.
7+ years of clinical experience and 2+ years of leadership experience.
Experience in Maternal Child Health preferred; NE-BC/NEA-BC a plus.
Inside Sales Coordinator
San Jose, CA job
Are you passionate about consistently delivering exceptional customer service? Are you dedicated to enhancing customer experience by contributing your expertise to an energetic HVAC sales team, from initial inquiries to after-sales activities?
As a Service Inside Sales Coordinator, you will have the opportunity support a dynamic team of commercial HVAC Account Managers throughout pre- and post-sales activities. This role will utilize their technical expertise, acting as a central liaison between our internal teams and clients within the bay area to ensure we uphold a seamless sales process and deliver excellent customer service.
What you will do
Support the service sales team with pre-sale and post-sale activities.
Engage with customers verbally and written as directed by the Service Account Managers.
Collaborate with external vendors to procure HVAC materials for our commercial clients, ensuring timely communication of lead times to the relevant team members when necessary.
Maintain and regularly update the customer sales log within the assigned region as required.
Generate and manage purchase orders while meticulously documenting accurate vendor details, material requirements, part numbers, and other related information.
Develop pricing proposals for new customers and quoted work/recommendations received from field technicians.
Maintains assigned area's quoted repair log and shares updates with the team during office meetings.
Process equipment warranties as required for assigned service team.
Assist the Area Foreman as needed with customer questions or concerns.
Supports the Service Department with other tasks as business requires.
Education, Skills & Experience
3+ years' experience as a Service Coordinator within a Sales team or similar role required.
2+ years' experience working with a mechanical contractor required.
High school diploma or general education degree (GED; or equivalent combination of education and experience) required.
Highly proficient with various office equipment and programs including MS Office Suite (Word, Outlook, Excel) required.
Working knowledge of HVAC systems and common terminology utilized highly preferred.
Excellent written and verbal communication skills required.
Ability to maintain professional relationships with internal team members and customers required.
Proven ability to be an effective multitasker with great time management and organizational skills required.
Compensation & Company Benefits Include
This is a full-time exempt position. The compensation for this role is $75,000 - $110,000 annually and is based on experience and skillset.
Health: Medical / Dental / Vision / Life & Disability Insurance / FSA
Well-Being: Robust Maternity & Paternity Leave / EAP / Paid Holidays / PTO / Sick Leave / Interactive Breakroom
Financial Wellness:401k w/ Employer Contribution / Employee Referral Bonus / “Positive Pulse”
Community Investment: Volunteer Opportunities / Team Building Activities / Employee Activities
Physical Requirements
As a Service Inside Sales Coordinator in the Mechanical Contracting Industry, there are certain physical requirements you should be aware of. These requirements ensure that you are capable of performing the necessary tasks safely and effectively. Reasonable accommodation may be provided to qualified applicants who may not be able to fulfil certain aspects of the role. The key physical requirements for this role are outlined below:
This role may involve working at a desk, computer, or standing for prolonged periods of time.
This role may be required to handle physical paperwork, files, office supplies, and using office equipment like a computer, mouse, keyboard, and calculators.
While the role is predominantly desk-based, there might be instances where standing or moving around the office is required.
This role does not typically involve heavy lifting, however lighting lightweight items such as files or other office supplies up to 50lbs might be required.
Who We Are
At SVM, we are more than just a leading mechanical contractor specializing in design-build commercial HVAC, plumbing, piping, service/maintenance, and 24-hour emergency services. We're a team dedicated to supporting the Bay Area, Sacramento, and Nevada regions with trusted expertise and an unwavering commitment to delivering exceptional experiences at every level.
Our success is built on a collaborative culture that values teamwork, innovation, and doing the right thing. We take pride in fostering an inclusive and welcoming environment where every team member feels supported, valued, and empowered to grow. At SVM, we believe our people are our greatest asset, and we prioritize their development, well-being, and success.
Our state-of-the-art fabrication facility reflects our dedication to quality and efficiency. By leveraging cutting-edge 3D design and manufacturing technology, we detail and fabricate ductwork, piping, and pre-skidded equipment to execute projects with precision and excellence.
At SVM, we don't just focus on work-we focus on balance. We encourage a life-work approach that allows our team to thrive both personally and professionally. We are committed to helping our team members grow, stay curious, and work collaboratively to tackle any challenge. With the support of peers, managers, and executive leadership, our team is equipped to succeed and build meaningful careers.
The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of all responsibilities, duties and skills required.
Music Teacher Store 2603
San Dimas, CA job
At Music & Arts, we provide the tools and support for you to focus on what matters most: teaching and inspiring students. With robust benefits, a commitment to innovation, and opportunities to grow your career, you'll find a rewarding and impactful role here. We are looking for educators who are not only skilled musicians but also dedicated to empowering learners.
We believe that private lessons are the building blocks to a lifelong relationship with music. Our strong commitment to music education is fundamental to our business, and we work hard to find instructors who are experts in their instrument. We take care of all the administrative work so you can do what you do best: inspire learning and creating the next generation of musicians!
What You'll Do:
As a Music Teacher, you will create an engaging, supportive, and safe learning environment where students thrive. You will:
Teach music lessons to students of varying ages and skill levels.
Build positive relationships with students and parents through regular communication, goal-setting, and progress updates.
Partner with store teams to schedule lessons and encourage student retention.
Share your musical expertise to inspire students and foster their growth.
Minimum Requirements:
Bachelor's Degree in Music Education, Music Performance, or equivalent experience.
2 years of music teaching experience.
Preferred Qualifications:
Advanced degrees (Master's or Doctoral) in Music.
Professional teaching memberships or certifications.
8+ years of teaching experience, especially with multiple instruments (banjo, baritone, bass clarinet, bass guitar, bassoon, cello, clarinet, flute, French horn, guitar, mandolin, oboe, percussion, piano, piccolo, saxophone, string bass, trombone, trumpet, tuba, ukulele, viola, violin, and voice).
About Music & Arts
Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.
The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.
Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.
Why Music & Arts? Here's just some of the rewards:
Pay Rate: $17.27/hr Non-Teaching Rate + $10-20/hr Teaching Rate depending on background and experience.
For our employees who are musicians we offer the unique opportunity of gig leave--take time off to share your music with the world and return to your job after your tour! Music & Arts offers robust benefits and perks, including 401K plus company match, employee discount program, and more.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Additional Information:
Music & Arts is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job? related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by sending an email to ***************************
Help Desk Specialist
Santa Monica, CA job
Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer . We will be building out a new environment with state of the art technology.
Your key responsibilities include:
Act as a first point of contact for users striving towards first call resolution but able to escalate when needed.
Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom).
Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues.
Create and manage detailed logs of incidents and requests, identifying trends.
Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems.
Building and deploying PCs and laptops.
Industry: Commercial Real Estate - Retail / Mixed-Use
Employment Type: Full-Time
A privately held real estate investment and development firm is seeking a Paralegal to support legal documentation, transaction coordination, and contract administration across a portfolio of commercial properties. This role will work directly with internal leadership and outside counsel to facilitate lease transactions, vendor and construction agreements, corporate entity management, and regulatory compliance.
The ideal candidate is detail-oriented, organized, and experienced supporting legal workflows in a real estate, corporate, or transactional environment.
Key Responsibilities
Support drafting, reviewing, and organizing legal documents, including leases, amendments, service agreements, consultant and contractor contracts, and ancillary deal documents.
Assist in coordinating redlines, version control, and execution processes via electronic signature platforms.
Maintain corporate records, entity files, and governance documentation.
Manage legal calendars, signature routing, due diligence checklists, and closing documentation for transactions.
Coordinate with internal teams to gather information required for legal review and documentation.
Maintain structured digital document repositories and archival systems.
Conduct basic legal research and prepare summaries or reference guidance as needed.
Qualifications
2+ years of paralegal, legal assistant, contract administration, or transactional support experience (real estate or corporate experience strongly preferred).
Strong document review and proofreading ability with exceptional attention to detail.
Proficiency in Microsoft Office (Word, Excel), PDF markup/redline tools, and electronic signature platforms (e.g., DocuSign).
Ability to manage multiple tasks, prioritize deadlines, and maintain accuracy in a fast-paced environment.
Clear and professional written and verbal communication skills.
Paralegal Certificate or equivalent experience preferred.
Who This Role is Ideal For
A Paralegal or Legal Assistant wanting broader involvement in real estate, transactions, and corporate operations.
Someone who enjoys structured work, document management, and supporting clean, consistent legal workflow execution.
A professional who thrives in an entrepreneurial, collaborative environment where quality and accountability matter.
Compensation & Benefits
Competitive base salary + discretionary performance bonus
Comprehensive benefits package (medical, dental, vision, retirement plan)
Professional growth opportunities in legal operations, contracts, or corporate compliance.
Equal Employment Opportunity
This organization is an Equal Opportunity Employer and complies with all applicable federal, state, and local employment laws. All qualified applicants will receive consideration for employment without discrimination.
Key Holder
Rancho Cucamonga, CA job
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories.
At MANGO, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 85 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
Job Details:
We are excited to announce an open Key Holder position for our MANGO Victoria Gardens store located in Rancho Cucamonga, California!
Key Responsibilities:
Guarantee the best customer experience within the store providing all the support that customers might need. To achieve this, it will be key to possess good product and fashion knowledge, positive attitude and the will to make customers feel at home.
Ensure that the standards of the shopfloor are spotless: product well replenished and that the store clean, tidy and merchandised in an attractive way in order to maximize sales and offer the experience that our customers deserve. In terms of security standards, either in fitting rooms, stockrooms, shopfloor, or cash desk, they must be adhered to.
While working at the cash desk, Key Holder are expected to process all register transactions in a smooth, efficient, and accurate way to ensure that the last part of the experience in the store is enjoyable and satisfactory for the customer while ensuring that all the policies and procedures are followed strictly.
When working in the stockrooms, Key Holder are expected to participate in all objectives related with operations of the back areas including: delivery, replenishment, transfers in & out, maintenance of the standards of the stockroom, inventories and keeping the area clean, tidy and organized.
Key Holder Responsibilities:
Open and close the store, ensuring all security procedures are followed.
Handle cash management responsibilities, including deposits and safe counts.
Lead by example in customer service, sales, and store operations, fostering a positive and productive work environment.
Act as the Manager on Duty (MOD), taking charge of store operations, team support, and customer experience during assigned shifts.
Drive personal sales performance while actively contributing to team selling and overall store goals.
Requirements:
Preferred 1+ years prior work experience in a retail sales environment
Customer service oriented
Independent work ethic, time management skills
Self-motivated with a desire to achieve results and excel individually, and as a team
High energy, enthusiastic, passionate, and upbeat attitude
Fosters genuine connection through compassion, empathy, integrity and building trusting relationships
Strong communication skills
Ability to adapt - energy and speed
Computer skills to operate point of sale system is a plus
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
You got it?
We like you
Information Technology Operations Manager/Director
San Francisco, CA job
Our client is looking for an energetic IT leader to oversee day-to-day IT operations and infrastructure management. This person will guide a technical team along with several vendor partners responsible for designing, testing, implementing, and supporting our enterprise IT infrastructure. This includes the data centers, Microsoft 365, Cisco networks, Windows servers, VoIP, VDI environment, and windows desktop endpoints.
This person should have strong project management and communication skills. The position requires a self-motivated, organized, and data driven technical leader. ITIL discipline and experience is a significant plus.
This leader will work closely with decision makers in other departments to identify system capacity, availability, and recoverability requirements in order to recommend, develop, implement, and support cost-effective architectures for the management of critical enterprise data. They will ensure high levels of data quality and application availability while containing costs. This individual will also evaluate new projects and applications to determine the infrastructure necessary to support them.
Essential Responsibilities:
Lead, coach and develop a team
Manage multiple vendors, monitor invoicing, contracts, and SLAs
Communicate and coordinate effectively across the enterprise to ensure collaboration and quality service delivery
Maintain IT Operations operating and capital budget
Coordinate and ensure IT service maintenance while balancing system availability
Incident management (research, identify, track, and communicate incidents and problems within purview)
Establish and maintain proactive system and enterprise network monitoring
Identify key reports providing metrics for IT services (system availability, incident management, problem management)
Establish appropriate SLAs and metrics to measure and report regularly
Enforce ITIL discipline within the group, department, and organization with special focus on Incident Management, Change Management, Problem Management, Capacity Planning, Knowledge Management, and CMDB
Work with vendors to determine “out-of-box” solutions where appropriate
Establish minimal hardware/software standards that provide effective solutions based on roles and responsibilities of users
Develop, test, and maintain a proven disaster recovery/business continuity planning solution
Work closely with Information Security expert(s) to insure security of enterprise
Organize and prioritize assigned tasks within department to meet established schedules, timeliness, and/or deadlines
Requirements:
5+ years of relevant leadership experience and/or college or advanced degree in IT/MIS
Strong technical proficiency with Microsoft Active Directory and related technologies
Strong technical proficiency with Microsoft 365
Proven tenure working to provide critical IT services
ITIL knowledge and experience a major plus
Experience and technical understanding of the following:
Data networking
Cloud Services
Microsoft Windows
Microsoft 365 Tenant Management
Microsoft 365 Products (Email, OneDrive, SharePoint, Teams, etc.)
Endpoint management
Data center operations
VoIP/UCaaS solutions
Virtual Desktop solutions
Information security
Networking, including WiFi and SD-WAN
VPN
Scheduler
Roseville, CA job
Develop and maintain detailed project schedules from preconstruction to completion
Build baseline, bid, and proposal schedules in collaboration with teams and trade partners
Perform schedule updates, forecasts, and resource loading using Primavera P6 (and future systems)
Track critical paths, float, constraints, and milestones
Provide monthly schedule reports, narratives, and KPI metrics
Identify and communicate risks, delays, productivity impacts, and changes
Support cost impact analysis, change orders, claims, and dispute resolution
Ensure contractual compliance in scheduling communications
Deliver hands-on training to project and self-perform teams
Assist in migrating FLINT's scheduling platform from P6 to Oracle Primavera Cloud
Champion process improvements and standard operating procedures for scheduling across divisions
Job Requirements:
7+ years of construction experience, including 5+ years in scheduling
Demonstrated expertise in Critical Path Method (CPM) scheduling
Deep knowledge of construction methods, workflows, sequencing
Ability to interpret plans, specs, and submittals
Familiar with job cost reporting, cost accounting, and change order processes
Proficient in Primavera P6, Microsoft Office Suite, and Bluebeam
Exposure to 4D/BIM scheduling, data visualization tools, and modern scheduling tech
Outstanding communicator, collaborator, and critical thinker
Willing to travel locally to job sites within FLINT's service areas
Formal degree is a plus, but not required. We value hands-on experience, sequencing intuition, and communication skills above all.
What Success Looks Like
Within 6-12 months, you'll take full ownership of FLINT's project schedules
You'll serve as the go-to scheduling expert and trainer for the company
You'll lead the transition to Oracle Primavera Cloud
Your work will improve schedule reliability, reduce risk, and increase project predictability across the board
Ruby on Rails Developer
San Mateo, CA job
Come Work At Cactus!
We are the 24/7 AI copilot built specifically for home services companies (plumbing, HVAC, electrical). It answers every call, qualifies leads, follows up, and books jobs - ensuring no opportunity is ever lost, day or night.
We are a team of builders who are not afraid to create products in the most unconventional way. The co-founders, Ajith and Avinash, have known each other for over 18 years and are on a life mission to help SMBs become wildly successful.
We are just getting started, and our vision is to build the AI Operating System for home services. If you vibe with this and want to be a part of the team, read on!
About Cactus & the team
We're a well-funded (read our latest funding announcement), YC-backed seed-stage startup with a mission to build the AI Operating System for SMBs. We're still in the early days, and you will get to shape the product. We have seen great traction and product-market fit with customers who love what we've built. We've built something truly special that's making a real impact in the small business space.
We're a no-nonsense team of high-performing contributors and builders, and we wear multiple hats. We are in-person, working out of San Mateo.
Here are the core values and principles that define us:
Product at Core: Our mission is to go beyond utility, sparking joy and delivering real value with product. We design with the user in mind, ensuring that every interaction is meaningful, intuitive, and leaves a smile!
One Team Always: We are the best of the best, holding ourselves to the highest standards. We push together for collective success-when one wins, we all win; when one struggles, we all step up to support.
Being Nice: We default to kindness and respect in every interaction. It's about choosing empathy, practicing patience, and creating a culture where being nice isn't just encouraged-it's our natural instinct.
Focus and Execute: We focus on action and rapid learning, using each experience to drive growth. By building, testing, and refining quickly, we ensure every step brings us closer to a bigger impact.
About the job
We're all-in on Ruby on Rails, and our platform is a majestic monolith with a voice orchestration layer. Of course, we use "AI" with various LLMs, STT, and TTS models. We ship fast and continuously without running in circles, delivering work that matters.
As a founding team member, you'll be working very closely with Avinash, the co-founder & CTO to build the product. I love working with smart people who simply love building products. You will have the autonomy to own and ship features end-to-end. Your role will involve developing new features, shaping the product, building and scaling our AI platform, internal tools, integrations, and most importantly, ensuring our entire tech-stack is robust
About You
You take pride in your work and have always done an excellent job everywhere you've gone. We have an ambitious goal, and as such, we've built a team of A-players. If you want to work with others like you, this is the place. You're a self-starter manager-of-one who can take ownership of large features - architect, build, and deploy them to production independently. You must enjoy writing code (yes, we love to vibecode) and creating delightful products. As with all early-stage startups, you're excited to wear multiple hats and eager to learn.
Having experience building web applications end-to-end with Ruby on Rails is key. Some experience with implementing AI will be a plus! You must also be comfortable with the staples of full-stack web development: HTTP, HTML, JavaScript, and CSS.
We care about what you can do and how you do it, not about your credentials. Whether you have a Computer Science degree or took a different path, what matters to us is your skill set, your mindset, and your ability to deliver.
Perks
Competitive salary: $120-150k base salary + meaningful equity
Work in person with an energetic, highly collaborative team!
Small founder-led, no-nonsense team
Create a real-world impact
Build with autonomy
Company offsite to attractive locations
Health, dental, life, and vision insurance
How to Apply & Process
Submit your resume here
Complete a Call with Maya, our AI assistant: *************************
Write us why you are interested at *****************. Resumes are great but we'd love to see that you know how to write and can communicate effectively. Don't go overboard, under 500 words is more than enough.
Call with CTO founder - assess background and technical alignment
Onsite Interview to meet the team, including our CEO Ajith - (you get to know the company and we get to know you)
Two-week paid work trial
Offer
Assistant Corporate Counsel
Chicago, IL job
Credico is a global leader specializing in brokering direct sales services, marketing, and digital acquisition. With operations in the US, Canada, UK and South Africa, our clients include both Fortune 500 and mid-market companies, as well as many of the world's largest non-profit organizations. We are seeking a highly motivated and skilled Assistant Corporate Counsel to join our legal team based in Chicagoland headquarters. The Assistant Corporate Counsel will be a entry-level (0-3 years) attorney with a proven track record focusing on contract law and compliance, including a demonstrated interest in transactional/commercial law within a corporate and “in house” setting and familiarity with supporting the legal needs of a dynamic and fast paced legal department. The selected candidate will work under the direction of the Deputy General Counsel and Chief Legal Officer and will support the legal needs of Credico (USA) LLC, and its domestic and international affiliates.
Responsibilities
Contract Drafting, Analysis, Editing and Management (Domestic and International)- Draft, analyze, edit, and manage (and eventually lead in negotiating) domestic and international contracts in and across all subject matter areas including but not limited to professional services (clients and subcontractors); technology (e.g. software licensing, SaaS, data privacy compliance), and other collaboration services.
Risk Mitigation-Empower and counsel Company leadership and stakeholders by analyzing legal risks and balancing said risks with the Company's business interests. Continuously stay updated on rapidly evolving federal and state laws affecting the company's business in the areas of data privacy, joint employment, outside sales, and the sales and marketing industry.
Daily Legal and Business Counseling and General Corporate-Assist Company leadership in providing daily and on‑going legal, compliance and business counseling to all staff members in and across all subject matter areas including: general corporate (including corporate secretarial functions and foreign and domestic entity formations/management); sales and marketing (including counseling on current and proposed laws and regulations); regulatory and compliance (including regulation of our client's industries/services/products); operations (including procurement and events); finance, credit and accounting; and labor and employment.
Mergers, Acquisitions, Joint Ventures (Domestic and International)-Assist in managing all legal matters in the areas of mergers, acquisitions, joint ventures, and development including participating in all related drafting, due diligence review, document, and data room organization, outside counsel management and all other transaction management matters.
Requirements
Juris Doctorate from an ABA accredited law school and licensed to practice law in Illinois.
Strong analytic skills with ability to interpret, adapt and communicate complex information, issues, and recommendations.
A versatile and nimble disposition that applies a “can do” attitude to rapidly evolving legal needs of the company and its leadership, focusing on solutions, not problems.
A collaborative team‑player willing to contribute to team projects and discussions.
Quick study, able to handle complex matters, with multiple simultaneous initiatives that require discretion, confidentiality, and prioritization.
The ideal candidate will have an entrepreneurial spirit, excellent business, and legal judgment, be a self‑starter, have excellent verbal and written communication skills and a professional demeanor.
Excellent organizational skills and a high-level of attention to detail.
Willing to commute into the office three (3) days a week (Tuesday through Thursday), as this is a Hybrid role.
What We Offer
Competitive Salary: Salary Range $90,000 -$110,000 annually
Additional Incentives (i.e. discretionary bonuses)
Company Paid Holidays
Paid Time Off (PTO)
401(k) with Company Match
Medical, Dental, and Vision Coverage
Disability Insurance
Company-Paid Life Insurance
Identity Theft Protection
Employee Assistance Program (EAP)
Charitable Donation Matching
Credico is an equal opportunity employer, and we comply with all applicable federal, state, and local fair employment and human rights laws. In all of our business dealings, we strictly prohibit and do not tolerate discrimination against employees, vendors, contractors, job applicants or any other covered persons on the basis of any characteristic protected under relevant federal, state, or local law.
If you need assistance or a reasonable accommodation to complete any part of the job application process, please reach out to us at *******************.
#J-18808-Ljbffr
Project Manager
Santa Rosa, CA job
Job Title: Project Manager - CCTV Project Management Services
Job Type: Contract (Full-Time)
We are seeking an organized and proactive Project Manager to oversee a CCTV project for a regional public agency in the Bay Area area. This full-time, onsite contract role involves managing internal teams, stakeholders, and subcontractors to ensure projects are delivered on time, on budget, and to scope.
Responsibilities:
Serve as the primary point of contact throughout the project lifecycle.
Lead project planning, kickoffs, task assignments, and status meetings.
Oversee deployment, upgrade, and integration of CCTV infrastructure.
Manage subcontractor deliverables, timelines, and documentation.
Coordinate design submittals, schedule adjustments, change orders, and risk mitigation.
Ensure compliance with operational, safety, and data security standards.
Track and report project milestones and key metrics.
Support contract administration, invoicing, and close-out processes.
Requirements:
Bachelor's degree in Engineering, IT, Project Management, or related field.
2+ years of project management experience, ideally in transit, public infrastructure, or security systems.
Experience managing CCTV, access control, or public safety system projects.
Familiarity with government/public sector compliance and contract requirements.
Proficiency with project management tools (e.g., Microsoft Project, Monday.com, Asana).
Strong leadership, communication, and stakeholder management skills.
Preferred:
Experience working with public sector or regional transit agencies.
Understanding of surveillance systems, data storage, and video monitoring.
Ability to manage both field and remote technical teams.
Senior Account Strategist - Ceremony of Roses
Los Angeles, CA job
About Ceremony of Roses
Ceremony of Roses is an agile creative practice built to solve the commercial and creative challenges of the world's top artists. As Sony Music's merchandise partner, we serve a roster of global talent-both within and beyond the Sony ecosystem. We're defined by our commitment to product excellence, delivering products that are made to be kept, worn, and loved for years to come. Our best-in-class creative team delivers culture-leading, artist-specific collections that build artist brands beyond their music. Most importantly, we deliver customer excellence, embedding ourselves as an extension of each client's team, bringing transparency, accountability, and tailored support to every partnership.
About Sony Music Entertainment
At Sony Music Entertainment, we fuel the creative journey. We've played a pioneering role in music history, from the first-ever music label to the invention of the flat disc record. We've nurtured some of music's most iconic artists and produced some of the most influential recordings of all time.
Today, we work in more than 70 countries, supporting a diverse roster of international superstars, developing and independent artists, and visionary creators. From our position at the intersection of music, entertainment, and technology, we bring imagination and expertise to the newest products and platforms, embrace new business models, employ breakthrough tools, and provide powerful insights that help our artists push creative boundaries and reach new audiences. In everything we do, we're committed to artistic integrity, transparency, and entrepreneurship.
Sony Music Entertainment is a member of the Sony family of global companies.
As a Senior Account Strategist, you'll focus on some of the most high-impact artist campaigns and special projects across COR's business-ranging from global collaborations and album launches to pop-ups, unique tour activations, and new brand initiatives. This is a cross-functional, client-facing role that bridges creative vision with operational execution. You'll manage your own roster of clients while also supporting the VP of Accounts, and broader accounts department in unlocking new revenue opportunities and refining strategic partnerships across labels, artists, and external partners.
What you'll do:
Lead high-visibility campaigns including artist collaborations, album launches, and global brand partnerships across touring, ecommerce, and retail channels.
Manage a focused roster of artist accounts day-to-day, with an emphasis on special projects, pop-ups, and innovation-driven programs.
Lead the planning and forecasting process for assigned accounts, ensuring accuracy and alignment with overall business objectives, and regularly review and adjust forecasts based on market trends, client feedback, and internal performance metrics.
Develop, refine, and extend a comprehensive 12 month roadmap for each managed account, ensuring alignment with client objectives and company strategy.
Provide timely responses to internal team members & client inquiries via email, teams, or text, ensuring prompt and effective communication.
Dedicated to implementing and refining processes aimed at minimizing errors and mitigating potential issues that could lead to customer dissatisfaction or revenue loss for the company.
Receive specific Key Performance Indicators (KPIs) for each managed account, tasked with meeting and exceeding expectations to foster account growth and profitability.
Who you are:
4-6+ years of experience in artist merchandising, brand strategy, artist management, or marketing-with a proven track record in high-profile campaign execution.
Deep understanding of label operations, D2C platforms, and the lifecycle of music/tour/product campaigns.
A strategic thinker who thrives in fast-paced, cross-functional environments and is comfortable working across multiple stakeholders.
Experienced in artist collaborations, retail marketing, pop-up activations, or event-based merchandise strategy.
Strong communicator, both written and verbal, with a proactive and collaborative approach to problem-solving.-
Skilled in balancing creative innovation with commercial performance-able to deliver results without sacrificing brand integrity.
Familiar with tools like Shopify, Microsoft Excel, Asana, and cloud-based file sharing systems.
What we give you:
You join an inclusive, collaborative and global community where you have the opportunity to channel your passion every day
A modern office environment designed to foster productivity, creativity, and teamwork empowering you to bring your best
An attractive and comprehensive benefits package including medical, dental, vision, life & disability coverage, and 401K + employer matching
Voluntary benefits like company-paid identity theft protection and resources for pets, mental health and meditation resources, industry-leading fertility coverage, fully paid leave for childbirth or bonding, fully paid leave for caregivers, programs for loved ones with developmental disabilities and neurodiversity, subsidized back-up child and elder care, and reimbursement for adoption, surrogacy, tuition, and student loans
Investment in your professional growth and development enabling you to thrive in our vibrant community.
The space to accelerate progress, positively disrupt, and create what happens next
Time off for a winter recess
Sony Music is committed to providing equal employment opportunity for all persons regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity or expression, pregnancy, veteran or military status, marital and civil partnership/union status, alienage or citizenship status, creed, genetic information or any other status protected by applicable federal, state, or local law.
California based applicants have certain rights under California law. Please see our California Recruitment Privacy Policy for more details.
The anticipated annual base salary does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.California Pay Range$110,000-$120,000 USD
Auto-ApplyFuture Positions
Poulsbo, WA job
Job DescriptionSalary:
Masterworks is always seeking talented people to join our team. If you are interested in being considered for a future position please complete the candidate process by applying to this posting. If there is a current position you are interested in please apply directly for that role by clicking on the job title, listed on our website.
Questions can be sent to hr@masterworks.agency.
Functional areas within Masterworks:
Administration
Data Analytics
Data Production
Client Services
Creative
Digital Media
Digital & Print Production
Finance
Media
Project Management
Requirements:
Varies by role