Technical Support Specialist jobs at Sage Fly Fishing

IT Support Specialist (Full-Time, Onsite 4 Days / Remote 1 Day) Schedule: 4 days onsite, 1 remote Employment Type: Direct Hire - Client disclosed during screening Compensation: $70,000 annually + full benefits About the Role We're looking for an IT Support Specialist who enjoys hands-on problem solving and thrives in a fast-moving, field-oriented environment. This is a highly visible role supporting active job sites, field crews, office staff, and a variety of technology across the organization. If you prefer real troubleshooting over queue-based ticket grinding, this is the kind of place where you'll make an immediate impact. You'll own issues from start to finish, work closely with teams on the ground, and keep the technical environment healthy, reliable, and efficient. What You'll Do Take full ownership of support issues from identification through resolution Deliver excellent customer service with clear and confident communication Install and configure computer hardware, software, systems, networks, printers, and related equipment Diagnose and resolve technical issues across desktops, laptops, mobile devices, and network-connected systems Perform routine maintenance and support scheduled upgrade cycles Set up accounts, access permissions, and user configurations Troubleshoot hardware, software, and basic networking problems Repair equipment and replace components as needed Maintain accurate inventory records for IT assets, equipment, and supplies Coordinate with internal teams on escalations and complex issues Ensure proper documentation and closure of all support activities Assist with any additional IT-related tasks as assigned Minimal after-hours work may occasionally be required What You Bring Strong troubleshooting and diagnostic skills Experience supporting users in fast-paced, hands-on environments Ability to communicate directly and professionally with diverse teams, including field crews and site personnel Comfort working around active job sites and adapting to shifting priorities Proven ability to work independently and take initiative Familiarity with hardware repair, imaging, account setup, and common support tools Ability to lift up to 50 lbs when working with equipment Why This Role Stands Out Direct influence and ownership-your work directly keeps the operation running No massive call center queue or micromanagement A tight-knit environment where practical problem solving is valued A stable schedule with a balanced onsite/remote setup Competitive pay for the level of autonomy and impact How to Apply If you're someone who enjoys variety, independence, and supporting teams that rely on technology to keep work moving, we'd love to hear from you. Apply to this posting with your resume.

Role Description This is a full-time on-site role for a Help Desk Technician at Aurora Computer Technology, Inc. located in Staten Island, NY. The Help Desk Technician will be responsible for providing technical support to clients, troubleshooting hardware and software issues, maintaining and updating computer systems, and responding to service tickets in a timely manner. Additionally, the technician will assist in setting up new hardware and software, provide training and support to end-users, and ensure proper documentation of technical procedures and solutions. Qualifications Experience with technical support, troubleshooting hardware and software issues Working knowledge of computer systems maintenance and updates Familiarity with setting up new hardware and software Ability to provide training and support to end-users Strong communication and interpersonal skills Attention to detail and excellent organizational skills Ability to work independently and as part of a team Certification in IT, Computer Science, or related field is beneficial but not required Prior experience in a Managed Services Provider (MSP) environment is advantageous

Provide technical support for desktop computer, production terminals and end users Install new hardware and software. Interested in this role You can find all the relevant information in the description below. Perform routine computer maintenance and data management tasks Identify, diagnose, and resolve complex, non-routine xevrcyc problems with hardware and software Available on-call during non-business hours.

Endpoint Support Technicians experience Experience troubleshooting Windows 11 in an enterprise environment Experience supporting desktops, laptops, and tablets within a domain environment Imaging experience (SCCM, MDT, Clonezilla, Autopilot, etc.). Must have reliable access to a personal vehicle for onsite travel (mileage reimbursed).

Solution, system analysis and system design (needs interview, system analysis, process optimization, specification writing, etc.) The daily maintenance of SAP ERP, SAP BW and Delta FMR (Financial Management Report) including BMS(Budget Management System) systems, assisting in authorization grant, troubleshooting, training and documentation Additional responsibilities are to include however not limited to the following: Data strings with module of SAP ERP FI, CO, PS, BW and IBM TM1-BMS experience in integration. E-document(E-invoice function) Job Requirements: Education: BS degree in finance/computer science or related field Experience: Have 6-9 years of experience in SAP ERP FICO and SAP BW system analysis, maintenance. Familiar with the application of any module of SAP ERP SD, MM, PP, PS. Possess the concept of order cash management, material procurement, production management (Configure-to-order), project system (Solution business), E-document is preferred.Possess ABAP, Fiori program development experience is preferred. Good logical concepts, communication and coordination skills, organization and expression skills Skills: Business analysis Identify, analyze, assign and/or complete assigned problem tickets Document applicable business processes and procedures in the assigned areas Ensure systems availability is at or above committed service levels Assist teams on other projects in order to ensure successful integration of SAP and Non-SAP functionality Configuration and troubleshooting Of the SAP FICO(Including e-document) and BW Development Knowledge of SAP ABAP and ABAP on HANA Report FMR (Financial Management Report)

CONTRACT TO HIRE Our client, a leading private equity firm focused on the technology services sector, is seeking a Service Desk Technician to work onsite at their NYC office helping deliver white glove IT support. This individual will work on a variety of user facing technologies, including desktop operating systems, enterprise productivity applications, email and endpoint protection and management solutions. This individual will provide high-quality customer service, ensuring the client's IT systems and equipment issues are resolved in a timely manner. Support will be offered both onsite and remotely. Key Responsibilities & Duties: Understand, troubleshoot, and remediate issues with desktop infrastructure and applications (Outlook, Office, Adobe, MDM, network printing, VPN, etc.). Serve as first point of contact for endpoint incident troubleshooting. Have a strong background in Microsoft O365 and Windows workstations. Troubleshoot virtual conferencing systems (such as Zoom) and support conference room technology. Troubleshoot iPhones and iPads. Strong communication skills to be able to work with staff, multiple internal teams and executive users. Review ticket queues and be able to manage priority and tasks while communicating updates to end users. Assist in designing and documenting end user solutions. Configure and deploy Windows Laptops Assist in managing and delivering IT related projects Experience & Qualifications: Bachelor's degree in Computer Science, MIS, or equivalent preferred. 3+ years of work experience with progressively more responsibilities. Demonstrated proficiency with Windows OS troubleshooting. Troubleshooting experience with O365 apps and Windows applications is required. Active Directory experience is required. Experience with Antivirus platforms, as well as OS patching. Mobile Device Management experience a plus. Excellent organizational, verbal, and written communication skills. Experience with SCCM or any imaging technology is preferred.

What this Job Entails: The Hardware Support Technician II provides procurement, inventory management, asset management, distribution and logistics services for pre-market consumer electronics across the globe. The role also provides technical assistance to ensure the products are getting shipped with the right image. The person in this role works with cutting edge technology and pre-market consumer electronics. Scope: Works on assignments that are moderately difficult, requiring judgment in resolving issues Requires some instruction on new assignments and infrequent checks on daily work Your Roles and Responsibilities: Participates with inventory and asset management including receipt and disposition of hardware Documents all defects of pre-mass production hardware and/or software Performs hardware reworks (e.g., swapping out boards/chips, removing write-protect screws, etc.) Performs software reworks (e.g., imaging devices to different builds; wipe data, rewrite system hardware ID's, etc.) Conducts servo flashing, firmware upgrade, flashing unsigned images Resolves support tickets on device issues Provides technical support during events (travel often required) Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position Required Qualifications/Skills: High school diploma or general education degree (GED) 2 to 5 years' related experience and/or training; or equivalent combination of education and experience IT savvy and interested in new technologies Knowledgeable about inventory, and comfortable in an IT inventory environment Capable of following technical instructions to flash drives, image devices and re-write hardware IDs Excellent communicator in both written and verbal English Ability to work in a team Ability to excel in a fast paced work environment. Ability to learn new things and adapt to a changing environment quickly Strong organization skills, and able to identify the steps to be taken to achieve objectives Preferred Qualifications: Data experience Excel experience Physical Demand & Work Environment: Must have the ability to perform office-related tasks which may include prolonged sitting or standing Must have the ability to move from place to place within an office environment Must be able to use a computer Must have the ability to communicate effectively Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers What can Astreya offer you? Employment in the fast-growing IT space providing you with a variety of career options Opportunity to work with some of the biggest firms in the world as part of the Astreya delivery network Introduction to new ways of working and awesome technologies Career paths to help you establish where you want to go Focus on internal promotion and internal mobility - we love to build teams from within Free 24/7 accessible Professional Development through LinkedIn Learning and other online courses to give you opportunities to upskill at your own pace Education Assistance Dedicated management to provide you with on point leadership and care Numerous on the job perks Market competitive compensation and insurance, health and wellness benefits

The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs). Position Responsibilities and Accountabilities Technical Support and Issue Resolution Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email. Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions. Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations. Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs). Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity. Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction. User Management, and Asset Oversight Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software. Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively. Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools. Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality. Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities. Qualifications and Competencies Strong troubleshooting, analytical, and diagnostic abilities Excellent interpersonal and teamwork skills Proven problem-solving, communication, and organizational skills Ability to stay organized and create clear, thorough documentation for processes and procedures Working knowledge of network devices, including switches, access points, and firewalls Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus Ability to perform heavy lifting (50+ pounds) Ability to travel as needed Education and Experience Bachelor's Degree in Computer Science or Information Systems a plus Minimum 3-5 years of IT experience required Windows and MAC support required Must be well-versed in network configuration and troubleshooting Must be able to support Windows Server 2012 and up Active Directory, GPO, DNS, and DHCP experience Avaya IP Office experience is a plus

Overview PACE Supply is a leading distributor of plumbing, waterworks, and industrial supplies, committed to delivering exceptional products and service to our clients. We are seeking a dedicated Technical Support Specialist for our Water Meters Division to provide expert support and drive customer satisfaction in a dynamic, fast-paced environment. The Technical Support Specialist supports PACE's water meter and AMI/AMR product lines by providing technical expertise, training and customer support to utilities and contractors. This role ensures successful product implementation, troubleshooting and long-term system performance while serving as a key technical resource to our metering solutions business. Responsibilities Customer Support Excellence Promptly address inquiries, concerns, and technical issues related to division products and systems. Demonstrate a commitment to customer satisfaction, ensuring positive experiences and fostering lasting relationships. Collaborate closely with clients to understand their unique needs and preferences. Collect and analyze customer feedback and survey responses to identify areas for improvement. Product Knowledge, Troubleshooting, and Training Utilize division expertise to diagnose and resolve technical issues efficiently, demonstrating a deep understanding of product functionalities. Provide clear and concise technical guidance to customers and internal teams, ensuring optimal problem resolution and customer satisfaction. Stay updated on the latest division products, technologies, and industry trends to offer informed insights. Conduct training sessions for internal teams and clients, enhancing overall product knowledge and usage. Share insights on best practices, troubleshooting techniques, and industry advancements to empower teams with the latest information. Manufacture Liaison Act as a bridge between PACE Supply and manufacturer, fostering strong relationships and facilitating effective communication. Collaborate with internal teams to ensure seamless coordination and resolution of customer issues. Cross-Functional Collaboration Collaborate with technical and non-technical teams to exchange insights and contribute to a holistic understanding of customer needs. Facilitate communication between different departments, ensuring a coordinated approach to problem resolution and customer support. Documentation & Reporting: Maintain detailed records of customer interactions, technical issues, and solutions for future reference. Generate insightful reports on common technical problems, providing recommendations for continuous improvement and proactive issue resolution. Qualifications High school diploma (or equivalent) is preferred. A combination of education and experience providing the required skill and knowledge for successful performance of the job would qualify. A minimum of 2 years in customer service management, particularly in metering technology. Demonstrated ability to build and maintain relationships. Flexible, creative, and able to work in a dynamic fast-paced work environment. Demonstrated capacity to think “outside the box,” communicate and motivate customers on the company's products, programs, and new ideas. Proficiency in Microsoft Office, specifically Excel, Word, and PowerPoint. Excellent oral/written communication skills, including well-developed presentation skills. Preferred: Bachelor's degree in Business Administration, Marketing, related field or equivalent experience. Preferred: A minimum of 5 years' experience in AMI/AMR water metering technology. Preferred: Outstanding verbal and written communication and organization skills. Preferred: Self-motivated, able to work with minimal supervision. Preferred: Strong organizational skills and attention to detail to manage multiple tasks and deadlines effectively. PACE Supply is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. We also consider qualified applicants with criminal histories in accordance with employment regulations. Work Environment Pre-Employment Requirements As part of our commitment to providing a safe and secure work environment for our team members and customers, successful candidates must complete the following pre-employment requirements: Background Check: A comprehensive background check will be conducted to ensure candidates meet the necessary criteria for employment. Physical Examination: Candidates will undergo a physical examination to assess their fitness for the position's requirements. Drug Test: A drug test will be administered to ensure a drug-free workplace. Work Environment Physical Requirements: The employee is frequently required to stand, walk, reach with hands and arms, and talk or hear. Ability to lift items that weigh up to 50 lbs. regularly. This includes carrying, dragging, and walking with materials, as well as using a hand-truck. Prolonged periods of standing or sitting at a desk and working on a computer. Specific vision abilities required for this job include distance vision, peripheral vision, and depth perception. Environmental Conditions: The employee is frequently exposed to moving mechanical parts and outside weather conditions. Occasionally, the employee may be exposed to high, precarious places and vibration. The noise level in the work environment is usually moderate. Benefit Snapshot: PACE Supply is proud to be an employee-owned corporation. We offer competitive wages, career pathways of growth, and excellent benefits packages that includes medical, dental, and vision care that is available to you within the first 30 days! We also provide our employees with life insurance, sick days, holidays, vacation, two retirement programs of 401(k) and ESOP, and much more. Relocation Benefits NO Remote Availability IN MARKET REMOTE *Please note that individual total compensation for this position will be determined at the Company's sole discretion and may vary based on several factors, including but not limited to, location, skill level, years and depth of relevant experience, qualifications and other business considerations. PACE Supply is an equal opportunity employer and is committed to providing accommodations for qualified individuals with disabilities. If you require assistance or accommodation due to a disability, please contact the HR Department at **************.

The Opportunity Join our mission to empower teams through technology that supports AI-powered productivity. As an IT Support Specialist, you'll play a hands-on role in maintaining and improving the systems, tools, and workflows that keep our engineers, AI researchers, and business teams running efficiently. You'll be the go-to expert for troubleshooting technical issues, managing devices and networks, and helping teams leverage the latest tools that power our AI-enhanced platform. This is an exciting opportunity to work in a fast-paced, forward-thinking environment where IT meets artificial intelligence. You'll collaborate with talented engineers and operations leaders, gaining exposure to automation and AI-enabled tools that shape the future of work. Your Impact * Provide frontline IT support for employees across Windows and mac OS environments. * Troubleshoot hardware, software, and network issues to ensure minimal downtime. * Manage onboarding and offboarding processes, including device setup, access provisioning, and account management. * Maintain and optimize company systems such as Google Workspace, Slack, and security tools. * Support enterprise conference AV systems to ensure reliable and high-quality meeting experiences. * Collaborate with teams managing Okta identity management systems and implement automation for provisioning, access control, and monitoring. * Contribute to IT process documentation and help scale support operations as the company grows. We're Looking For Someone Who * 3+ years of IT support or systems administration experience in a fast-paced tech environment. * Strong understanding of networking, endpoint management, and system security. * Proficiency with Google Workspace administration and modern collaboration tools. * Experience troubleshooting both hardware and software issues across multiple platforms. * Excellent communication and problem-solving skills with a proactive, customer-first mindset. * Eagerness to learn and work with emerging technologies, including AI-related tools and automation systems. * BS degree in Information Technology, Computer Science, or a related field (or equivalent experience). Nice to Haves * Experience with scripting or automation tools (Python, Bash, or PowerShell). * Familiarity with identity management systems like Okta or Azure AD. * Interest in AI tools, data workflows, or supporting teams that build AI-driven products. About Otter.ai We are in the business of shaping the future of work. Our mission is to make conversations more valuable. With over 1B meetings transcribed, Otter.ai is the world's leading tool for meeting transcription, summarization, and collaboration. Using artificial intelligence, Otter generates real-time automated meeting notes, summaries, and other insights from in-person and virtual meetings - turning meetings into accessible, collaborative, and actionable data that can be shared across teams and organizations. The company is backed by early investors in Google, DeepMind, Zoom, and Tesla. Otter.ai is an equal opportunity employer. We proudly celebrate diversity and are committed to building an inclusive and accessible workplace. We provide reasonable accommodations for qualified applicants throughout the hiring process. Accessibility & Accommodations Otter.ai is committed to providing reasonable accommodations for candidates with disabilities in our hiring process. If you need assistance or an accommodation during any stage of the recruitment process, please contact *********** at least 3 business days before your interview. * Otter.ai does not accept unsolicited resumes from 3rd party recruitment agencies without a written agreement in place for permanent placements. Any resume or other candidate information submitted outside of established candidate submission guidelines (including through our website or via email to any Otter.ai employee) and without a written agreement otherwise will be deemed to be our sole property, and no fee will be paid should we hire the candidate Salary range Salary Range: $90,000 to $110,000 USD per year. This salary range represents the low and high end of the estimated salary range for this position. The actual base salary offered for the role is dependent on several factors. Our base salary is just one component of a comprehensive total rewards package. #LI-Hybrid

The Asahi Kasei Group operates with a commitment of creating for tomorrow. Our business sectors, Material, Homes, and Health Care, contribute to the development of society by anticipating the changing needs of those around the world. We look for candidates that offer a fresh perspective and a variety of skills to help us achieve our commitment.We are currently seeking applications to fill the following job opening: Company: Asahi Kasei America, Inc. Job Description: We are seeking an IT Support Analyst to manage the installation, modification, and repair of hardware and software systems. This role also involves providing technical assistance and training to ensure efficient computer operation, enabling end users to perform their business tasks effectively. This position covers Level 1 and Level 2 support and requires strong customer service skills as you will interact with users at all levels of the organization. You will be responsible for receiving, prioritizing, documenting, and actively resolving incidents and requests reported by users, internal IT colleagues, or system alerts, in addition to local project work. Our International IT team, part of Asahi Kasei America, supports over 100 companies owned by Asahi Kasei. If you enjoy face-to-face interaction with internal users and thrive in an environment dedicated to providing global IT solutions, we encourage you to apply! Primary Location: Erickson Companies, Chandler, AZ Additional Locations: You may also support other locations with a small number of users without dedicated IT support. Details will be discussed with your manager, and assignments may vary based on business needs. Work Schedule: Hybrid work is available after 3 months of on-site training, with a requirement to be on-site at least 2 days per week. You may be required to visit additional days based on the needs of the business. Benefits Competitive compensation with bonuses Great health benefits Paid time off Paid company holidays Strong company match to 401(k) contributions Tuition reimbursement program Paid parental leave RESPONSIBILITIES AND DUTIES ServiceDesk Prioritize and manage incoming incidents, requests, problems, and tasks, providing realistic timelines to requestors Analyze, monitor, and resolve incidents, requests, problems, and tasks Escalate issues to appropriate global groups or external vendors/customers as needed Document all steps and resolutions in the ServiceNow ticketing system Follow up with requestors to confirm resolution Adhere to all standard operating procedures and policies Create and update documentation for IT procedures, incidents, and requests Maintain ongoing communication and follow-up with end users and IT team members on managed tickets Perform root cause analysis to prevent future issues Install system images on laptops and desktops Ensure thorough documentation of assets and tickets Coordinate and manage IT projects as assigned by your manager Global work Collaborate globally to establish standards and complete projects Business liaison Identify and implement improvements in IT-related areas to enhance business efficiency Prepare site notices, user guides, and training materials following communication standards Budget Work with IT and company finance to maintain budgets and purchasing processes Remote Support Provide support to remote locations as assigned Travel Occasional overnight travel up to 5-10% Travel for project work on a volunteer basis Participate in in-person IT support meetings with the North American team (up to 2 times per year for 2-4 days) QUALIFICATIONS / REQUIREMENTS Technical competencies Office 365 administration Customer Service Non-technical competencies Ability to work under stress & urgency Self-organized mindset Good communication & empathy towards users Team spirit and good multicultural interpersonal skills Self-reliance, adaptability, and availability Education /Experience: Associate's degree or 2+ years of relevant work experience, or an equivalent combination of education and experience Experience with ServiceNow or other ticketing systems is a plus Active Directory experience is a plus Office 365 administration experience is required PC imaging experience is a plus Experience with Intune or mobile device management is a plus Experience supporting users remotely with mobile devices, PCs, and printers is a plus Location Information: You will primarily support your main location (Erickson Framing in Chandler 80%+ of the time) and occasionally visit other companies in the Phoenix area that may lack dedicated IT support. You will also cover additional locations during the IT support person's PTO. Flexibility to assist where needed as part of a global IT team is essential. Here are the local companies you will likely visit on an as-needed basis: Austin Companies - Glendale, AZ Brewer Companies - Phoenix, AZ Door Sales & Installation - Tempe, AZ Erickson Framing - Chandler, AZ - Primary location Focus Companies - Las Vegas, NV Synergos - Scottsdale, AZ #LI-MG1 #hybrid As an equal opportunity employer, Asahi Kasei believes a diverse workforce will provide us with the ability to continuously support the changes in the economy, society, and environment.

About Justrite Safety Group At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence. As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority-it's our passion. The Contribution You'll bring to this Role: The IT Support Analyst will be based out of our Brooksville, FL office and is responsible for providing outstanding technical support of computer systems and networking infrastructure. This role will serve as the first point of contact for all users seeking technical assistance, so this analyst will represent the face of IT in the company. The role will provide technical support directly to employees, performing on-the-spot diagnostic evaluations, discovering efficiency gains, and standardizing all routine tasks. The role will work in conjunction with IT staff members to support business partners, to ensure that all operational activities exceed the service level offerings along with business goals and objectives set for the enterprise. They will take service desk calls, work service desk tickets through a ticketing system, and assist in network administration and security. The role will also assist IT members with Active Directory Users & Computers, O365 administration, VoIP endpoint troubleshooting, and Exchange Management. The person will identify, prioritize, and resolve critical hardware, software, infrastructure, and security related issues that impact business operations for 1,500 users across many different sites. In this role, you will report directly to the Director of IT Operational Excellence, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals. About the Team: Our IT team is composed of talented professionals who are recognized as some of the best in the industry. They bring a wealth of experience and innovation, ensuring that we remain at the forefront of technology. With a collaborative mindset and a commitment to excellence, the team continuously drives success by creating solutions that power our operations. Whether developing cutting-edge tools or supporting our infrastructure, the IT team is integral in helping us achieve our business goals. What You'll Do at Justrite: Primary responsibility for day-to-day operations for the IT Service Desk, including prioritization and troubleshooting of end user support tickets, root-cause analysis, and issue resolution. Ensure service delivery and customer satisfaction exceed published service level agreements and report key performance indicators to the management team. Provide end user support across all virtual and physical machines, maintain up-to-date hardware/software on all end user machines and network hardware, according to update schedule Respond to customers via deskside, phone, email or MS Teams chat Create and maintain all standard work instructions as it relates to end user computing, network configs and mappings Monitor, in conjunction with applicable service providers, all critical production processes and technologies that have high visibility and impact on business operations Maintain company standards and assist with inventory management for both software, and hardware. Maintain license counts and compliance for all tools including ERP and associated applications Ability to work well in a team as well as individually Ability to lift up to 50 pounds Occasional after-hours support will be needed Your Skills and Expertise: To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum: BS in Computer Science, MIS, or related field strongly preferred BS in Information Technology, Systems/Network Administration, Computer Science, MIS, CIS or related field strongly preferred Certification in CompTIA A+, Network+ or MCP a strong plus 4 to 5 years of hand-on experience in fast-paced environment Experience supporting on-site and remote users in a Windows based environment for over 1,000 users Demonstrated experience in the following networking concepts: Directory Services (e.g. Windows 2016+ AD, LDAP, O365), Systems (e.g.AS/400, Windows, MS Exchange, VMware, VDI, RDS), Internet Protocols (e.g. DNS, HTTP, SMTP, SSL) Experience with different network types (i.e. LAN, WAN, VPN) and Cisco switch configuration Working knowledge using remote tools to support users on Remote Desktop Services or VMWare Additional qualifications that could help you succeed even further in this role include: Ability to image computers on site as well as keep all on-site hardware inventory ERP system knowledge a plus Great troubleshooting skills for: Windows 10, VPN, Windows Server, Active Directory, MS Office, Exchange Competent in handling software licensing process Ability to work efficiently under a fast-paced work environment while managing multiple priorities Ability to provide excellent customer service in a professional manner and explain technical jargon in non-technical terms to our users Strong logical & analytical skills Able to find root causes of problems & quickly implement solutions (good knack of troubleshooting hardware and software) Able to properly prioritize user requests according to urgency (Understand an Incident vs a Request) Excellent verbal and written communication skills. Ability to create Knowledge Base articles on IT procedures. Ability to learn new technical and business concepts very quickly Ability to update a ticket with notes of a good problem statement/troubleshooting before escalation (detail oriented) Compensation: The position offers a competitive base salary ranging from $65,000-$75,000. Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets. Benefits: Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You'll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We understand the importance of work-life balance, so we offer flexible hours and work options, giving you the freedom to manage your time effectively. These options vary depending on the specific roles and business needs. Your financial future is secure with our 401K plan, complete with a company match, and you're protected with company-paid short and long-term disability insurance. To ensure you're at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace. Why Choose Justrite Safety Group? As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you'll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment. Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!

Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. As part of Detection and Measurement, Genfare is a leader in configurable fare collection systems in the public transit industry. By creating high quality equipment and payment systems to improve the rider experience, we empower equitable mobility and provide services to better connect communities. SPX Background SPX Corporation (NYSE: SPXC) is, along with its subsidiaries, a diversified, global supplier of infrastructure equipment with scalable growth platforms in heating, ventilation and air conditioning (HVAC), detection and measurement, and engineered solutions. HVAC solutions offered include cooling towers, residential and commercial boilers and comfort heating products. The detection and measurement products encompass underground locators and inspection equipment, fare collection systems, communication technologies and specialty lighting. Within the engineered solutions platform, SPX Corporation is a leading manufacturer of medium and large electrical transformers, as well as cooling towers and heat exchangers for industrial applications. With operations in 15 countries and approximately $1.5 billion in annual revenue, SPX offers a wide array of highly engineered products with strong brands. Based in Charlotte, North Carolina, SPX Corporation employs approximately 5,000 people worldwide. Genfare Summary Genfare is a fare collection technology provider in the detection and measurement segment within SPX Corporation. Our purpose is to simplify and positively impact the public transit rider experience with our agency partners. Genfare strives to drive growth in public transportation use, improve operational efficiency, reduce travel congestion and improve each rider's daily commute. We are tackling several challenging trends occurring in the world, including: acceptance of all payment types, urbanization, digital transformation, real-time connectivity, end-to-end cybersecurity, and data analytics. Through collaboration with transit agencies and their partners, we provide fully integrated highly-efficient software, industry-leading hardware solutions, and services that enable fast, secure and accurate public transportation operating systems. Working at Genfare opens doors to getting hands-on with cutting-edge fare collection technologies. Our culture is made up of team players who are driven and inspired problem solvers. At Genfare, you are part of a dynamic team that makes an impact on many of our nation's prominent transit agencies. Genfare welcomes you to discover the open opportunities on our team! Position Overview The Customer Success & Technical Support Specialist will serve as the primary onsite representative for Genfare at the San Antonio VIA Transit Agency, supporting the agency's point of sales operations utilizing Genfare's fare collection systems. This individual blends technical troubleshooting expertise with customer-facing skills, ensuring smooth operations and positive user experiences across VIA. You will work alongside a team of passionate technologist to deliver the ultimate customer experience and continuously improve Genfare processes and product offerings. This is a tremendous opportunity to be a part of growing and evolving transit world. Key Responsibilities Serve as the dedicated onsite Genfare expert for all non-maintenance related fare collection systems, including the back office, retail and administrative point of sale (RPOS/APOS), fareboxes functionality. Act as the primary point of contact for support inquiries related to fare collection hardware and software across all VIA Ticket Centers and partner retail outlets. Conduct regular site visits to review hardware functionality, build relationships, provide one-on-one user training, and proactively identify and resolve potential issues. Troubleshoot both onsite and remotely across a variety of technologies-physical POS hardware, web/software applications, payment processing, and backend administrative platforms. Escalate complex issues as needed, providing thorough documentation and effective communication to internal technical support teams. Maintain accurate records of site visits, system status, and support outcomes, contributing to continuous improvement feedback for both Genfare and VIA. Manage and report out on account specific technical and customer satisfaction focused key performance indicators to internal and external stakeholders Required Technical Skills & Experience Proven experience in web-based application troubleshooting: quickly diagnose and resolve application issues affecting point-of-sale and back office operations. Basic understanding of network architecture and troubleshooting: including knowledge of local and wide-area networks, Wi-Fi, firewalls, and connectivity issues typical in distributed retail or transit environments. IoT device troubleshooting: hands-on capability working with connected fare collection and ticketing devices, including updating firmware, monitoring device status, and responding to communication failures. Demonstrated point of sale (POS) troubleshooting, including experience with hardware peripherals like receipt printers, barcode scanners, card readers, and payment terminals. Familiarity with payment processing systems: credit/debit, smart card, and mobile payment acceptance in retail or transit settings (nice to have, but not required). Ability to interpret system reports, logs, diagnose error messages, and coordinate with remote support for advanced issues. Comfort providing basic user and administrative device training, both in person and over the phone, to a variety of stakeholders, from retail managers to transit staff. Additional Qualifications Excellent interpersonal and communication skills, with the ability to translate technical concepts for non-technical audiences and foster strong relationships with local site managers and staff. Highly organized, reliable, and able to work independently with minimal supervision. Valid driver's license and reliable personal vehicle for local travel between VIA and third-party partner sites (eligible for mileage reimbursement). Ability to travel ( How we live our culture Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX. What benefits do we offer? We know that the well-being of our employees is integral. Our benefits include: Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave Competitive health insurance plans and 401(k) match, with benefits starting day one Competitive and performance-based compensation packages and bonus plans Educational assistance, leadership development programs, and recognition programs Our commitment to embrace diversity to build a culture of inclusion at SPX We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realize their fullest potential. SPX is an affirmative action and equal opportunity employer committed to making selection decisions without regard to race, color, religion, sex, sexual orientation or identity, national origin, age, disability, veteran status, or any other legally protected basis.

Job Details Experienced Full Time 2 Year Degree $33.10 - $41.50 Hourly Up to 25% Swing ManufacturingDescription The Technical Support Specialist plays a key role in delivering exceptional assistance to end users by ensuring timely resolution of service requests. This position is responsible for accurately documenting each step of the support process-from identifying and prioritizing issues to resolving them-while monitoring, tracking, and coordinating time spent on each request. As part of the Duravant Family of Companies, we proudly support global Diversity, Equity, and Inclusion initiatives and participate in Doing Good programs that strengthen our communities. Compensation: We offer competitive compensation Benefits: We have comprehensive benefit packages designed to support our employees' health, well-being, and financial security Development: We have education and training programs which include an educational assistance program Time Off: We offer paid holidays and paid time off Driven Team Members: We have a cross-functional, collaborative environment, focused on delivering results Core Values: Our core values are Teamwork, Respect, Integrity, Winning Spirit, and Sense of Urgency Culture: We are driven by our number one asset - our employees, and their successes Doing Good: We love to be active members of our community! We have several volunteer opportunities throughout the year. KEY RESPONSIBILITIES & QUALIFICATIONS Respond to technical support inquiries via phone and email, ensuring timely and courteous resolution. Document service tickets accurately for tracking, analysis, and continuous improvement. Assign, escalate, and follow up on issues per established policies and service level agreements. Monitor and verify fixes; access resources such as updates, drivers, and knowledge bases to aid resolution. Provide after-hours and occasional onsite support as scheduled. Act as liaison between customers and internal teams (engineering, service, parts). Communicate status updates to requestors throughout the resolution process. Recommend training programs to improve end-user system literacy. Create and publish technical bulletins for troubleshooting and setup assistance. Adhere to safety and security procedures and report unsafe conditions. Ability to work on and familiarity with multiple NPI systems and advanced PC knowledge Familiarity with NPI Shared drive resources and how to access them Ability to read, interpret schematics and machine drawings Ability to conduct research into a wide range of issues as required Ability to absorb and retain information quickly Ability to present ideas in user-friendly language to non-technical staff and end users Keen attention to detail Proven analytical and problem-solving abilities Ability to effectively prioritize and execute tasks in a high-pressure environment Exceptional customer service orientation Experience working in a team-oriented, collaborative environment POSITION REQUIREMENTS: EDUCATION: Technical or Associates Degree preferred EXPERIENCE: 3+ years of in-field service experience or troubleshooting support for conveying equipment Sound judgement Effective interpersonal skills with ability to build relationships and interact with all levels of the organization Strong analytical, problem solving, and decision-making skills High degree of professionalism with strong communication. leadership skills and teamwork orientation Computer skills: Limble, Sales Force, MS Office (Word, Excel, Outlook, PowerPoint) and ability to learn ERP Systems (Syspro); Excel skills should be at the expert level with a high level of experience with pivot tables, VLOOKUP, etc. Must be able to travel periodically PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to communicate. The employee is frequently required to stand, sit, and walk. Specific vision abilities required by this job include close vision and color vision.

With over 50 years of history as a global innovator in entertainment technology, IMAX is the gold standard in immersive entertainment. We are the go-to, end-to-end premium technology platform for the world's greatest filmmakers and creators - giving them the tools to realize their visions to the fullest. As a result, IMAX attracts the most skilled and accomplished professionals in entertainment and technology. Our global teams merge technical, creative and operational expertise, deep industry relationships spanning the world, and an agile, entrepreneurial approach that prioritizes quality and innovation. Our success is driven by our people. We cultivate our unique culture by fostering strong team connections, recognizing and rewarding excellence, and creating a workplace that empowers success. By working together in service of our mission, we push the limits of human imagination and transcend the ordinary. Job Description: About the Role IMAX is seeking an experienced Executive IT Support Specialist to provide white-glove technical support for our CEO and other senior leadership team and executives in the New York office. This is a highly visible, onsite role that blends front-line end-user support with broader IT operational responsibilities, including supporting and enabling AI productivity tools such as Microsoft Copilot and ChatGPT Teams. The successful candidate will ensure our executive users receive seamless, high-quality technology experiences in their day-to-day work. This position requires deep technical expertise, strong problem-solving skills, discretion, and exceptional communication abilities. What You'll Do: Executive Support * Deliver Tier 2+ white-glove technical assistance to our CEO and other senior leadership, ensuring prompt resolution of hardware, software, and connectivity issues. * Proactively identify and address technology challenges to minimize downtime and enhance productivity. Technical Operations * Install, configure, manage, and maintain Windows and mac OS systems, including Autopilot/Ivanti and JAMF management for provisioning. * Manage and support enterprise applications including Office 365, hosted VOIP systems, and collaboration tools. * Maintain IT hardware inventory, procure new equipment, and coordinate repairs or replacements. * Provide AV, mobile device (Apple/Android), and remote support (e.g., TeamViewer) for both local and remote users. * Perform system updates, patches, and preventive maintenance, testing changes on non-critical systems before deployment. Service Management * Use ServiceNow to document tickets, maintain knowledge base articles, and track resolution progress. * Diagnose and resolve network, hardware, and software issues with a focus on executive satisfaction. * Maintain technical documentation, asset lists, and configuration records. * Collaborate with IT teams globally on projects, rollouts, and process improvements. Operational Excellence * Onboard and offboard employees, ensuring timely provisioning and de-provisioning of accounts, equipment, and access. * Monitor and enforce IT security best practices. * Participate in IT initiatives, infrastructure upgrades, and technology refresh cycles. What You'll Need: * 7+ years of IT support experience, including 3+ years providing white-glove support to executives. * Proven expertise supporting mac OS systems as the top priority, with additional experience in Windows support within enterprise environments. * Strong hardware/software/AV troubleshooting skills. * Expertise in Office 365 administration, mobile device management, and enterprise networking fundamentals. * Experience with remote support tools and identity/access management (e.g., Active Directory). * Knowledge of IT security best practices and ITIL principles. * Excellent interpersonal skills with the ability to manage sensitive, high-profile interactions. * Strong organizational skills and the ability to manage multiple priorities in a fast-paced environment. Nice to Have: * Bachelor's degree in Information Technology or related field. * Relevant certifications such as Apple, JAMF, CompTIA A+, Network+, ITIL, MCP, or vendor-specific hardware/software certifications. * Experience supporting executives in hybrid work settings (office and remote). * Familiarity with AV solutions for conference rooms and high-profile meetings. * Creative problem-solving skills with a focus on continuous improvement, including AI-enabled workflows. The hiring specific zone for this role is $100,000.00 - $140,000.00. Compensation: 0.00 - 0.00 At IMAX, you will be part of a culture built on respect - we are committed to creating a welcoming and diverse atmosphere across our organization. For consideration, please apply online. We thank all applicants for their interest in IMAX but only those selected for an interview will be contacted. IMAX will consider for employment all qualified applicants, including those with criminal histories, or arrest or conviction records, in a manner consistent with applicable state and local laws, including the City of Los Angeles' Fair Change Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.

About this role: Wells Fargo is seeking a Technical Support Analyst (Business Relationship Support Representative) in Global Payments & Liquidity (GPL) as part of Enterprise Functions. Learn more about the career areas and lines of business at wellsfargojobs.com. Wells Fargo Global Payments and Liquidity Technical Support offers consultative technical support to small businesses, middle-market firms, and corporate clients. We collaborate with internal partners and vendors to support 45 online banking applications, including those for payments, receivables, and reporting. In this role, you will: Create a positive client experience for customers engaging the team for treasury application technical support. This experience is measured by direct surveys sent to users the consultant has supported. Whether a technical solution is available or not, it is paramount the client receives the best experience possible by providing all alternatives and accurate delivery of technical information Provide basic to intermediate level of technical support and consultation to end-users and internal servicing agents for commercial banking online products and applications. Examples include but are not limited to; internet browser markup/scripting/display issues, transactional inconsistencies, associated application hardware support, network connectivity, and technical mechanics of application workflows Interpret, evaluate, and resolve where possible by telephone, email internally assigned inquiries pertaining to the functional operation of all installed and supported applications, including associated hardware and software Analyze moderately complex inquiries and determine appropriate steps to resolve problems while maximizing performance and efficiency for application end-users. This support can be related to specific products or client applications Monitor production issue trends and communication of client reported defects or other feedback. In this role, employees are responsible for bringing global system outages or client reported application defects to management's attention, as well as capturing necessary information from the end-user to assist technology teams in troubleshooting or analysis Act as a liaison between customer and product management/technology development teams for complex issues to coordinate satisfactory technical issue resolution Required Qualifications: 2+ years of Business Relationship Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ years of technical support experience Windows Operating System Fundamentals and Networking Fundamentals Understanding of computer networking, including but not limited to, local area networks (LAN), wide area networks (WAN), internet service provision (ISP), internet protocol (IP), local machine and group security policies, firewalls, and web proxy/content filtering Advanced understanding of end-user operating systems, Windows 10, and MacOS Advanced understanding of settings in web browsers such as Microsoft Edge, Mozilla Firefox, Google Chrome, and Safari Advanced understanding of smartphones and tablets, including Apple iOS and Android OS, using both native application and web-based functions. Intermediate Microsoft Office (Word, Excel, and Outlook) skills CompTIA A+ certification Knowledge and understanding of treasury management industry products and services Excellent verbal, written, and interpersonal communications skills. Previous call center experience Proven success in problem analysis and resolution with strong attention to detail and accuracy Strong organizational skills; ability to multi-task and work in a fast-paced deadline driven environment Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important BS/BA degree in IT, CIS, Engineering or related field Job Expectations: Position hours are Monday - Friday 9:00 AM - 6:00 PM This position offers a hybrid work schedule This position is not eligible for VISA sponsorship or transfer of VISA sponsorship Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process Pay Range: El Monte, CA: $22.36 - 33.51 Hourly range Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $25.96 - $34.13 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving leave Discounts and savings Commuter benefits Tuition reimbursement Scholarships for dependent children Adoption reimbursement Posting End Date: 13 Dec 2025 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Located in Lawrenceville, Georgia, Valentine Enterprises, Inc. (VEI) has been in business since 1972. We specialize in developing and packaging powdered supplements for some of the world's largest and most well-known food and supplement marketers. Our experience in producing more than 1,500 products offers unsurpassed expertise in developing today's most in-demand products. VEI does not manufacture its' own brand. Each product is manufactured to be customer specific and proprietary. As a contract and private label manufacturer, Valentine Enterprises Lawrenceville facility is a 300,000 square feet state-of-the-art manufacturing facility. This facility is equipped for contract blending, filling, bulk fills and flexible packaging solutions. In addition, VEI staffs a full product development lab that excels in flavor profiles and custom formulation, making each product precise and unique. It is the policy of Valentine Enterprises, Inc., not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. We are a drug free workplace and a nicotine/tobacco free campus. Job Description Why This Role Rocks: Are you a tech-savvy problem solver who thrives in fast-paced environments and loves diving into the latest technologies? As our IT Support Specialist II, you won't just be fixing issues-you'll be shaping the backbone of our IT infrastructure. From advanced troubleshooting to system optimization, your work will directly impact how our teams operate and innovate. This is a hands-on, on-site role where your expertise will be felt across the organization. You'll be the go-to person for complex IT challenges, and your insights will help drive smarter, faster, and more secure systems. What You'll Do 🛠 Be the first responder for service requests and incidents 🧠Troubleshooting across ERP systems, Microsoft tech, VMware, Azure, and network infrastructure 🏗 Design and implement advanced solutions using Windows Server, SQL, and SharePoint 🔍 Monitor alerts and ensure disaster recovery systems are ready 📦 Manage IT assets and keep documentation sharp and up-to-date 📚 Create training materials and SOPs to empower users and junior techs 📈 Own project tickets in ConnectWise and drive them to resolution 💡 Stay ahead of tech trends and recommend smart improvements What Makes You a Great Fit ✅ You're a self-starter who loves solving problems and learning new tech 🗣 You can explain complex ideas in simple terms 🤝 You're customer-focused and thrive in collaborative environments 🧩 You juggle multiple tasks with precision and calm Work Environment: This is an on-site role based in our Lawrenceville, GA office. You'll be working closely with internal teams and infrastructure, so regular in-person presence is essential. Occasional remote work may be permitted, but this is not a hybrid or remote-first position. Ready to Make an Impact? If you're passionate about tech, love solving complex problems, and want to be part of a team that values innovation and excellence-we want to hear from you! Qualifications What You Bring 🎓 Associate's or Bachelor's in IT, Computer Science, or equivalent experience 🛡 Certifications like AWS, CISSP, VCP, CCNP, or MCSE 💻 Proficiency in Windows, mac OS, and Linux 🌐 Deep knowledge of TCP/IP, DNS, DHCP, VPN, and network troubleshooting 🧰 Experience with remote support tools and Active Directory 🧠 5+ years of hands-on IT support using ConnectWise Manage, ScreenConnect, and Automate/RMM Additional Information Valentine Enterprises, Inc. (VEI) is very excited that you may have the opportunity to join us. We wanted to take a few moments to share some information about this great organization. If you are looking for a growing company that still has that family feel to it, then we are the company for you. Come grow with us! Please take a moment to review the information below and get excited about the team you may be joining! What Does VEI do? That's a great question! We specialize in developing and packaging powdered supplements for some of the world's largest and most well-known food and supplement marketers. About VEI: Located in Lawrenceville, Georgia, VEI has been in business since 1972. Our experience in producing more than 1,500 products offers unsurpassed expertise in developing today's most in-demand products. VEI does not manufacture its' own brand. Each product is manufactured to be customer specific and proprietary. As a contract and private label manufacturer, Valentine Enterprises Lawrenceville facility is a 300,000 square feet state-of-the-art manufacturing facility. This facility is equipped for contract blending, filling, bulk fills and flexible packaging solutions. In addition, VEI staffs a full product development lab that excels in flavor profiles and custom formulation, making each product precise and unique. VEI employs over 300 employees at their Lawrenceville, GA location. Commitment to Talent: VEI is a fast growing company. To maintain their growth strategy, VEI is committed to hiring the best talent the market can offer. VEI's goal is to introduce new talent to the company and culture, grow that talent into highly productive employees and hire the best talent into the VEI family. VEI is looking for employees that have a positive attitude, and the strong desire to do what is right. Got Benefits? - VEI Does! Eligibility & Details as of 2025: Active employees working 30 or more hours per week are eligible to participate in the VEI's Benefits Program. You may also enroll your eligible dependents for coverage under the same plans you choose for yourself. Generally, you are eligible for benefits on the first of the month after 30 days of full-time employment: 3 Medical plans to choose from 2 Dental plans to choose from 2 Vision plans to choose from Additional Benefits: 401K *21 or older Profit Sharing - Eligible after 6 months Disability Gap Insurance paid for by the company Short term disability insurance available to the employee to purchase Long term disability insurance provided by the company Basic Life and AD&D Insurance paid for by the company for the employee Additional Life Insurance available to the employee to purchase Accident, Critical & Cancer available to the employee to purchase 9 paid holidays Paid PTO Paid training Educational Assistance Clothing Allowance Mission Statement: Family, Integrity and Innovation Cause Statement: Making Quality Products for a healthier world. If qualified, please submit your resume including salary history and salary requirements. No relocation package is available for this position. This is not a remote position. Due to overwhelming response we can only respond to candidates we wish to pursue. Outside services will not be considered and resumes will not be reviewed.

Sofidel America of Phoenix currently seeking an IT Support Specialist. We are searching for a candidate that is local to the area and is looking for a long term role in a stable environment with opportunity for growth. Your expertise will make you an important part of our team! A successful IT Support Specialist will be results driven and able to continuously improve the level of support given to both our corporate office and our plants. They will ensure superior customer service and continuously exceed expectations by ensuring that accurate resolutions are made to tickets in a timely manner. Position Responsibilities: * Provide tier 1-2 support for all user requests, Assists Systems or Network Admin for some tier 3 requests. * Troubleshoot networks, systems, and applications to identify and correct malfunctions and other operational difficulties. * Assist Systems Admin in Windows Azure cloud Endpoint protection and some server administration. * Assist Network Admin in Cisco and HP network administration. * Maintain documentation of project progress; work with other contributors on project teams. * Resolve problems or escalate to management as appropriate. * Receive and approves work orders for the installation and setup of hardware and software components to establish and maintain computer operations. * Replace components, interact with vendors, and place orders for approved supplies. * Maintain helpdesk requests and keeps customers updated on requests until completed. * Responsible for all local hardware inventory, replacement and maintenance. * Manufacturing Automation systems support. Assists Automation technicians troubleshooting PLC, switch and VPN network devices to insure proper operation and connectivity. * Respond to the emergency line when scheduled. * Perform post-resolution follow-ups to help requests. * Help maintain and support the corporate network. * Develop help sheets and knowledge base articles for end users. * Perform related duties consistent with the scope and intent of the position. Position Requirements: * A Bachelor's Degree in Information Technology or related field is preferred; and/or one (1) to three (3) years of experience in an IT support role is required. * Knowledge of basic computer hardware with the ability to use MIBs' spreadsheets. * Experience with desktop operating systems including Windows XP and newer, Mac OSX * Application support experience is preferred. * Knowledge of Wireless Network, Palo Alto, VMware, Cisco Voice/Network troubleshooting. * Knowledge of Microsoft Active Directory including policies. * Demonstrated ability to provide instructional training to staff with all levels of ability. * Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills. What's in it for you? * Competitive salary and benefits package, including health, dental, and vision insurance. * 401(k) retirement plan with company match. * Opportunities for professional development and career advancement within Sofidel America. * A collaborative and supportive work environment committed to sustainability and innovation. Equal Opportunity Employer: Sofidel America is an equal opportunity employer. Sofidel America is committed to the spirit and letter of all federal, state, and local laws and regulations pertaining to equal opportunity.

Job Details Modesto , CA Full Time $35.00 - $40.00 Hourly Day Information TechnologyDescription Job Purpose: The IT Specialist at RATTO BROS INC is responsible for managing and enhancing the company's IT infrastructure to ensure optimal performance, security, and efficiency. This role involves providing technical support, maintaining systems, and implementing new technologies to support the company's operations and strategic goals. Key Responsibilities: Provide technical support and troubleshooting assistance to employees for hardware, software, and network-related issues. Maintain and update IT systems, including servers, networks, and databases, to ensure smooth and efficient operations. Implement security measures to protect company data and systems from cyber threats and unauthorized access. Collaborate with other departments to identify and implement technology solutions that enhance productivity and efficiency. Manage IT projects, including system upgrades and new technology implementations, ensuring they are completed on time and within budget. Develop and maintain IT policies and procedures to ensure compliance with industry standards and regulations. Train and support staff on the use of new technologies and systems to enhance their technical skills and productivity. Monitor system performance and make recommendations for improvements to optimize IT resources and capabilities. Qualifications Required Education: Bachelor's degree in Information Technology, Computer Science, or a related field. Required Experience: Minimum of 3 years of experience in IT support or a similar role. Proven experience in managing and troubleshooting network infrastructure. Experience with IT security protocols and best practices. Familiarity with cloud computing services and virtualization technologies. Required Skills and Abilities: Strong problem-solving skills with the ability to diagnose and resolve technical issues efficiently. Proficiency in operating systems such as Windows, Linux, and mac OS. Excellent communication skills, both verbal and written, to effectively collaborate with team members and stakeholders. Ability to manage multiple projects and prioritize tasks in a fast-paced environment. Knowledge of database management and data backup/recovery procedures. Strong understanding of IT service management frameworks, such as ITIL. Ability to work independently and as part of a team, demonstrating strong interpersonal skills. Valid California Driver's License Class C Bilingual in English and Spanish, written and spoken desired; but not required To perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.