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Sage Hospitality Group jobs in Atlanta, GA - 81 jobs

  • Hotel Housekeeper

    First Hospitality Group Inc. 3.6company rating

    Atlanta, GA job

    What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... Room Attendants make a long-lasting impression and greatly influence the total guest experience. Cleaning each hotel guest room and public area to brand standard ensures a welcome and relaxing environment for our guests while they're away from home. Room Attendants create beautiful spaces and have great attention to detail, making sure each element of the room is prepared for guest arrival or return. The primary responsibility of a Room Attendant is to deliver and exceed guest expectations, clean and style hotel rooms and public areas to brand standards, promptly address guest requests, and work collaboratively to resolve guest challenges. What you'll be doing... * Clean and style hotel rooms and public areas efficiently, to brand expectations, and with great attention to detail. * Refresh and replenish guest rooms with amenities, supplies, linen, and applicable collateral to ensure all items are available for guest use according to brand standard. * Take proactive approach to prevent guest challenges by inspecting work, identifying and communicating maintenance concerns, and replacing items when necessary. * Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction. * Take ownership to resolve guest challenges, working collaboratively with the hotel's Guest Services team and hotel leadership. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Take on additional tasks as necessary or assigned by hotel leadership. Requirements... * Effective verbal and written communication skills * Must be able to speak, read, and write in primary language(s) used in the workplace * 8+ hours per day; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally * Reach, bend, stoop, and pivot frequently throughout the workday About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
    $23k-30k yearly est. 20d ago
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  • Property Manager

    LBA Logistics | LBA Properties 4.0company rating

    Atlanta, GA job

    Job DescriptionLBA Logistics & LBA Properties (“LBA”) is a full-service real estate investment and management company headquartered in Irvine, CA. LBA has a national industrial portfolio in all the major markets throughout the U.S. as well as a diverse office portfolio on the West Coast. LBA is a privately held company founded in 1991 with approximately 250 employees. LBA operates several closed-end real estate investment funds. We have an exciting opportunity for a Property Manager to join our team in the Atlanta, GA office. Reporting to the Regional Operations Manager, you will provide support to the Operations Team as needed and assist with the management of a 10.2 million square foot portfolio of industrial properties (47 tenants) located throughout the Greater Atlanta, North Carolina and South Carolina submarkets. Direct applicants only. No recruiters or third-party agencies, please. About the role Requires knowledge of financial terms and principals of property management including budgeting, forecasting, variance reporting, CAM Reconciliations. Maintains excellent tenant relations by making regular rounds of the property and visiting with tenants to learn of their satisfaction or concerns with the property. Responsible for resolving elevated tenant concerns regarding property tenant services by communicating with tenants on the phone, in writing, or in person, in order to maintain high tenant satisfaction. Participates in daily meetings with engineers, architects, construction contractors, and tenants to oversee tenant space build-outs/ building improvements in order to maintain a high quality of construction and to ensure compliance with construction drawings or building codes as requested by GM/Regional Manager. Participates in walking tours of vacant building space, as requested, to existing and prospective tenants in order to obtain new leases, renewal of existing leases. Assists project management with monitoring the performance of contractors working on the property in order to ensure adherence to work orders and the budgets. Reviews property expense invoices as needed for accuracy and administer final approval in order to facilitate prompt payment by the corporate accounting department Assists in preparing the annual budget for the property by gathering expense information throughout the year and calculating future expenses based on this historical information. Prepares monthly and/or quarterly property financial reports (such as variance and activity reports) for corporate office and GM/Regional Manager review. Assists in checking tenant billing worksheets in order to verify accuracy of the billing sent from Accounting. Reviews service contract requirements and manages the maintenance contract process to ensure accurate service delivery per LBA standards. Assists in investigating tenant delinquencies by contacting the tenant and/or the Accounting Department in order to ensure prompt payment or to learn the status of the delinquencies. Indirectly supervises all building contractors working on the property and directly supervises all personnel in Regional Manager's absence. Excellent communication skills (verbal and written) and ability to provide excellent customer service to tenants. Able to multi-task in different facets of property management, including construction management, leasing and accounting. Must be a self-starter and work independently. Good leadership skills, customer service skills, and ability to interact with many different people of the management team. Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Works well with others, has a great teamwork attitude. Work to build relationships with vendors, brokers and business community members. What we are looking for in a candidate Minimum 5 years of property management experience preferably with industrial assets. Georgia Real Estate Salespersons License required. Bachelor's degree from four-year college or university; or two to four year's related experience and/or training; or equivalent combination of education and experience. Practical knowledge of safety rules, operating and maintenance instructions, and procedure manuals. Strong knowledge of Microsoft Word and Excel is required, Argus and MRI a plus. OUR COMMITMENT TO AN INCLUSIVE WORKPLACE LBA is proud to be an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities. PHYSICAL DEMANDS The physical demands, work environment factors, and mental functions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to stand; walk; sit for extended periods of time; use hands to feel, handle, or type; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear. The employee must occasionally lift and/or move or carry up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus. Additionally, the employee may be required to drive to a property, walk on uneven ground, walk through a construction site, be exposed to dust or fumes and work around machinery or equipment. Powered by JazzHR 7vJdn5jB0E
    $32k-47k yearly est. 28d ago
  • Caregiver Lead-AL

    Sunshine Retirement Living LLC 4.3company rating

    Atlanta, GA job

    Job Title: Caregiver Lead Supervisor: Health Services Coordinator/Health Services Director FLSA Status: Hourly, non-exempt Date Approved: August 2024 OVERALL JOB PURPOSE As a Caregiver, you embody our principle of Person-Centered care and support our mission statement through People, Passion, and Excellence by providing the highest standard of care and customer service. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS High school diploma or equivalent is required. Six months of related experience and/or training or an equivalent combination of education and experience. Appropriate certification, as required by the state. Current and valid first aid and CPR certification. Demonstrated ability to communicate politely and effectively (in English), both verbally and in writing, with residents and staff. Meet state-related requirements (if applicable to the position). Ability to work in a team setting and be a team player. Maintain a positive, respectful, and professional approach with coworkers and residents. Possess excellent customer and organizational skills. Ability to work under time constraints with little supervision and meet department deadlines. Previous experience in senior living preferred. Satisfactorily pass Sunshine's and state-regulated criminal record clearance, health screening and TB clearance (if applicable). ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Monitor health, safety, and well-being of the residents. Promptly report any changes in residents' physical condition and/or behavior to Health Services Director. Responsible for ensuring monthly weights are completed by 10th of the month. Responsible for stocking residents' rooms with incontinent supplies. Responsible for inventory, reordering, and restocking med room supplies. Assist with the orientation of care staff. Properly follow shift-change procedures and documentation. Assist with activities of daily living such as bathing, dressing, and eating. Assist in keeping the environment safe and happy for residents. Encourage and/or remind residents to participate in activities. Promote activities to enthusiastically to pique residents' interest. Immediately respond to resident emergencies; provide first aid assistance; debrief and document incident following company procedures. Performs other duties as assigned by Supervisor. OTHER JOB DUTIES AND RESPONSIBILITIES Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community Management, or others. Meet the assigned work requirements of the job. Regular attendance is required. Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude. Represent the Community in a professional, courteous, and friendly manner. Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor. Adhere to and follow company policies, procedures, and standards. Promote resident advocacy and demonstrate excellent customer service at all times. Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed). Maintains certifications as necessary such as First Aid, to fulfill state regulations (if applicable). This position has no supervisory responsibilities. PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 100 pounds X More than 100 pounds X The Community reserves the right to revise the duties set forth in this job description at its discretion.
    $23k-29k yearly est. 15d ago
  • Server-IL

    Sunshine Retirement Living LLC 4.3company rating

    Atlanta, GA job

    POSITION DESCRIPTION Job Title: Server Supervisor: Executive Chef or Management TeamFLSA Status: Hourly, non-exempt Date Approved: September 2025OVERALL JOB PURPOSE Uphold our values of People, Passion, and Excellence through outstanding meal service to our residents and guests. Provide excellent service to residents, guests, and coworkers in a courteous and friendly manner while following company's procedures. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS Maintains food handlers permit as necessary to fulfill state regulations Have a general knowledge of sanitation and safe food handling practices Ability to patiently present meal alternatives to residents and guests Must meet state age-related requirements or other state related requirements (as applicable for position) Demonstrated ability to communicate effectively and positively in English, both verbally and in writing, with residents and staff Ability to work in a team setting and be a positive team player Maintain a positive, respectful, and professional approach with coworkers and residents Ability to keep all business and operations information confidential Possess excellent customer service and organizational skills Ability to work with little supervision and maintain a high level of performance Ability to work under time constraints and meet department deadlines while following all policies, procedures, and standards Satisfactorily pass company's and state regulated criminal record clearance, health screening and TB clearance (if applicable) ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Greets residents (and visitors if applicable) at table before taking orders or serving Politely and efficiently take meal orders and deliver them to kitchen using POS Tablets or in certain situations using paper tickets. Serves beverages, cereals, soups, salads, meals, and desserts Responds to additional patron requirements by inquiring of needs; observing dining process. Reports issues to management immediately if not resolved Delivers meal trays to resident apartments as necessary Busses and cleans dining room tables and chairs Vacuums dining room after meals Sets tables for next meal Completes side duties, such as adding sugar and creamer packets, cleaning beverage center, etc. Performs other duties as assigned by Assistant Manager or Dining Room Coordinator OTHER JOB DUTIES AND RESPONSIBILITIES Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others Meet the assigned work requirements of the job, regular attendance is required Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude Represent the Community in the Community in a professional, courteous, and friendly manner Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor Adhere to company policies, procedures, and standards Promote resident advocacy and demonstrate excellent customer service at all times Attend education and training classes as necessary to fulfill state regulations applicable to the position Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed) PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 100 pounds X More than 100 pounds X The Community reserves the right to revise the duties set forth in this job description at its discretion.
    $21k-27k yearly est. 25d ago
  • Kitchen Support

    Sunshine Retirement Living 4.3company rating

    Sandy Springs, GA job

    Job Title: Kitchen Support Supervisor: Executive ChefFLSA Status: Hourly, non-exempt Date Approved: September 2021OVERALL JOB PURPOSE Assist with ensuring the overall success of the Culinary Services department while following Sunshine Retirement Living procedures. Daily duties may include preparing, washing, and storing dishes; helping serve meals; and clearing dishes at residents' tables. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS High school graduate or equivalent Must be 18 years of age Have a general knowledge of cleaning and sanitation Maintains food handlers permit as necessary to fulfill state regulations Demonstrated ability to communicate effectively and politely in English, both verbally and in writing, with residents and staff Meets state health related requirements (as applicable for position) Ability to work in a team setting and be a positive team player Maintain a positive, respectful, and professional approach with coworkers and residents Ability to keep all business and operations information confidential Possess excellent customer service and organizational skills Ability to work with little supervision and maintain a high level of performance Ability to work under time constraints and meet department deadlines Ability to follow and adhere to policies, procedures, and standards Satisfactorily pass Sunshine's and state regulated criminal record clearance, health screening and TB clearance (if applicable) ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Prepare, wash, and store dishes following Sunshine Retirement Living LLC procedures Clean and maintain an orderly and safe dishwashing area Assist in bussing, serving, and delivery of meals and/or room trays if needed Setting and clearing of tables in dining room Assist Cooks in cleaning food preparation and serving areas and equipment, sweeping, and mopping of floors, and complete assigned cleaning duties daily Document and complete dishwasher temperature log at required times Empties garbage as needed and moves to proper dump site Work as part of the food services team to ensure smooth, efficient, and safe operation of the kitchen Document and complete closing checklist and ensure that kitchen is swept, mopped, and cleaned Adhere to prescribed safety and sanitation practices and procedures Performs other duties as assigned by supervisor May be assigned to any other job function in the Community on a relief basis OTHER JOB DUTIES AND RESPONSIBILITIES Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others Meet the assigned work requirements of the job. Regular attendance is required Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude Represent the Community in a professional, courteous, and friendly manner Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor Adhere to company policies, procedures, and processes Promote resident advocacy and demonstrate excellent customer service at all times Follow specified procedures as outlined in the Safety Manual regarding the handling of contaminated material encountered in accidents or injuries on the Community premises Attend education and training classes as necessary to fulfill state regulations applicable to the position Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed) This position is considered a universal employee worker and will be crossed trained in other positions as directed by the supervisor This position has no supervisory responsibilities Maintains current food handlers permit and other certifications as necessary to fulfill state regulations, including minimum annual education requirements to maintain active certification PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 100 pounds X More than 100 pounds X The Community reserves the right to revise the duties set forth in this job description at its discretion.
    $28k-33k yearly est. Auto-Apply 60d+ ago
  • House Person

    First Hospitality Group Inc. 3.6company rating

    Atlanta, GA job

    What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... House Persons support the overall functionality of the hotel Housekeeping department. Ensuring availability and accessibility of supplies, maintenance of equipment, and cleanliness of storerooms and back-of-house areas, House Persons perform impactful work. House Persons assist with trash removal, linen retrieval and sorting, and create clean and organized spaces to promote efficiency and effective hotel housekeeping operations. What you'll be doing... * Maintain cleanliness and organization of storeroom shelves and other supply storage areas to promote ease of supply retrieval and inventory. * Clean and organize back-of-house areas including doors, walls, closets, lockers, refreshment areas, and fixtures to maintain a clean, organized, and presentable work environment * When necessary, support cleanliness of public spaces including guest corridors, lobby areas, public restroom facilities, and exterior spaces of the hotel. * Retrieve and properly dispose of trash from guest rooms, public areas, and back-of-house areas. * When necessary, take ownership to resolve guest challenges, working collaboratively with the hotel's Housekeeping and Guest Service teams. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Take on additional tasks as necessary or assigned by hotel leadership. Success factors... * Effective verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace * 8+ hours per day; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally * Reach, bend, stoop, and pivot frequently throughout the workday About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
    $54k-85k yearly est. 2d ago
  • Guest Services Manager

    First Hospitality Group Inc. 3.6company rating

    Atlanta, GA job

    What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job… The Guest Service Manager leads the hotel's front desk and guest services team. Guest Service Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. As the team leader, Guest Service Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams. What you'll be doing… * Welcome arriving guests and complete the hotel's arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received. * Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs. * Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction. * Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate. * Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution. * Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns. * Always maintain professionalism consistent with hotel brand and company expectations. * Know and communicate hotel emergency procedures; inform and assist guests in emergencies. * Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information. * If applicable, maintain balance and security of house bank and accurately log all transactions. Success factors… Experience & Education: * 2+ years of customer service experience, preferably in Hospitality or related industry * High School diploma or equivalency education certificate required Communication: * Excellent verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace * Physical: * 8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday * Lift, lower, and maneuver up to 30 pounds occasionally About First Hospitality… Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
    $35k-45k yearly est. 2d ago
  • Maintenance Coordinator IL

    Sunshine Retirement Living 4.3company rating

    Sandy Springs, GA job

    Job Title: Maintenance Coordinator Supervisor: Executive Director or Maintenance Director FLSA Status: Hourly, non-exempt Date Approved: September 2021 OVERALL JOB PURPOSE Assures preventative maintenance of Community, including building exterior and interior, grounds, walkways, driveways, and parking lot to ensure the Community is safe, attractive, and operating within budget. May provide back up support for Community Driver to safely transport residents in Community vehicle. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS Must be 21 years of age High school diploma or equivalent Minimum of two (2) years' verifiable hands-on maintenance experience in areas such as plumbing, electrical, carpentry, HVAC, etc. is necessary Ability to perform and/or coordinate emergency building repairs at the Communities; includes contacting and contracting subcontractors to complete repairs Provide training for Executive Director in the operation of emergency systems Experience in the safe handling and use of power tools normally used in construction, maintenance, and landscaping A valid driver's license and good driving record are required along with proof of auto insurance. May be required to assume the duties and responsibilities of the Community Driver position as needed Ability to lift up to one hundred (100) pounds Demonstrated ability to communicate effectively and positively (in English), both verbally and in writing, with residents and staff Meets state health related requirements (as applicable for position) Ability to work in a team setting and be a positive team player Maintain a positive, respectful, and professional approach with coworkers and residents Possess excellent customer service and organizational skills Ability to work under time constraints and meet department deadlines Satisfactorily pass Sunshine's and state regulated criminal record clearance, health screening and TB clearance (if applicable) ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Assures maintenance and repair of Community interior, exterior, and equipment, including resident apartments, by performing or supervising maintenance tasks or facilitating such performance by outside maintenance services personnel, as directed by Executive Director Inspects Community and monitors Maintenance log daily to promptly address maintenance concerns Implements and assures adherence to Community maintenance programs such as HVAC-related, carpet-related, mold-related, etc. Meets deadlines in repairs to Community equipment and performs various other Community and resident maintenance tasks or facilitates repair by outside maintenance services personnel as directed by Executive Director Orders maintenance equipment, parts, supplies, and maintenance services from outside personnel, as needed following Sunshine procedures Assists in monitoring capital improvement projects Recommends maintenance repairs and replacements to Executive Director, Maintenance Director, or Regional Director of Maintenance Assures safe, orderly, and functional condition of mechanical room Assures all maintenance equipment and supplies are stored appropriately and safely Performs emergency maintenance services at Community on an on-call basis Assists housekeeping employees in deep cleaning of resident apartments and common areas with attention to detail and according to schedule Maintain Sunshine standards with an eye for detail on all apartment turns Performs duties associated with Community emergency preparation and response systems, as directed by Executive Director, Maintenance Director, or Regional Director of Maintenance Maintains Hazardous Chemical Inventory and Safety Data Sheets according to Community Hazard Communication Program and local, county, state, and federal guidelines Review SDS as requested for potential exposure to hazardous chemicals and take necessary precautions Maintain positive communication with local fire marshal, building inspector, state elevator inspector, and any other jurisdictions governing the community Conducts certain components of new employee orientation and education and training classes for employees as directed by Executive Director or Maintenance Director Performs quality assurance audits as assigned by Executive Director or Maintenance Director Effectively interacts with any Regional or Support Office maintenance services consultants and contracted services personnel Participate in monthly Safety Committee meetings Perform other duties as assigned by the Maintenance Director or Executive Director OTHER JOB DUTIES AND RESPONSIBILITIES Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others Meet the assigned work requirements of the job. Regular attendance is required Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude Represent the Community in a professional, courteous, and friendly manner Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor Adhere to company policies, procedures, and standards Promote resident advocacy and demonstrate excellent customer service at all times Follow specified procedures as outlined in the Safety Manual regarding the handling of contaminated material encountered in accidents or injuries on the Community premises Attend education and training classes as necessary to fulfill state applicable to the position Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed) This position is considered a universal employee worker and will be crossed trained in other positions as directed by the supervisor Maintains certifications as necessary such as First Aid, to fulfill state regulations (if applicable) This position has no supervisory responsibilities PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Uses chemicals/paint/toxics X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds Up to 25 pounds Up to 50 pounds X Up to 100 pounds X More than 100 pounds The Community reserves the right to revise the duties set forth in this job description at its discretion.
    $40k-49k yearly est. Auto-Apply 60d+ ago
  • CDL Bus Driver (PRN)

    Sunshine Retirement Living 4.3company rating

    Dunwoody, GA job

    Job Title: CDL Bus Driver Supervisor: Community Manager or Assistant ManagerFLSA Status: Hourly, non-exempt Date Approved: September 2021OVERALL JOB PURPOSE To provide excellent customer service and safe transportation services to the residents of the Community in a timely and orderly fashion. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS Ability to drive the Community bus or other vehicles, meeting all federal, state, and provincial driving regulations and requirements Prospective drivers must have a valid license, have a good driving record, and hold commercial driver's licenses (CDL) with passenger endorsement, if applicable Must be 21 years of age to drive a commercial (Class A or B) vehicle Ability to operate the Community bus or other vehicles in a safe manner at all times, ensuring the safety of all passengers Ability to meet the needs of the residents, transporting them to destinations on time and in an orderly fashion and accounts for all residents when leaving and returning to the facility Ability to work a flexible shift and schedule, including weekends Ability to care for the Community bus or other vehicles, ensuring routine preventative maintenance and cleaning is being done (checking tires, rotation of tires, oil changes, brakes are in good order). Reports mechanical issues, maintenance, and repair needs to supervisor May be responsible for ensuring all vehicle license plates, inspection tags, insurance cards, and accident kit are current and displayed properly Must submit a completed commercial driver packet supplied by Sunshine Retirement Living and receive written authorization with approval from Sunshine Retirement Living Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents and staff Meets state health related requirements (as applicable for position) Must have a current medical card. (If expiring within 3 months of hire, will be required to receive updated medical card prior to hire) Ability to work in a team setting and be a team player Maintain a positive, respectful, and professional approach with coworkers and residents Ability to keep all business and operations information confidential Possess excellent customer service and organizational skills Ability to work under time constraints and meet department deadlines Ability to follow and adhere to policies, procedures, and standards Satisfactorily pass Sunshine's and state regulated criminal record clearance, health screening and TB clearance (if applicable) ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Meet all federal, state, and provincial driving regulations Read and abide to the Vehicle Safety Policy Operate the Community bus or other vehicles in a safe manner at all times Drive the Community bus or other vehicles to and from required destinations staying within 100 air mile radius and within state lines Assist residents with walkers and groceries on and off the bus as needed and appropriately secure walkers when in motion Must know how to operate the mechanical lift on the bus both hydraulically and manually (if applicable) Interact with residents regarding their transportation needs in a caring and considerate manner Schedule destinations of Community bus or other vehicles as directed by the Community Management Team Be accessible to the Community Management Team during working hours. This may include electronic equipment (Community cell phone with hands-free device, Community pager) or other means to stay in touch if there are changes in the schedule or unforeseen circumstances Responsible for timely submission of paperwork related to the performance of job duties as required by operational procedures or as requested Complete daily vehicle inspection and daily hours of service log reports following all DOT & State regulations May be assigned to any other job function in the Community on a relief basis Perform other duties as assigned by Supervisor OTHER JOB DUTIES AND RESPONSIBILITIES Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community Management, or others Meet the assigned work requirements of the job. Regular attendance is required Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude Represent the Community in a professional, courteous, and friendly manner Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor Adhere to company policies, processes, and procedures Promote resident advocacy and demonstrate excellent customer service at all times Follow specified procedures as outlined in the Safety Manual regarding the handling of contaminated material encountered in accidents or injuries on the Community premises Attend education and training classes as necessary to fulfill state or provincial regulations applicable to the position Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed) This position is considered a universal employee worker and will be crossed trained in other positions as directed by the supervisor This position has no supervisory responsibilities Maintains certifications as necessary such as First Aid, to fulfill state regulations (if applicable) PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 100 pounds X More than 100 pounds X The Community reserves the right to revise the duties set forth in this job description at its discretion.
    $37k-49k yearly est. Auto-Apply 60d+ ago
  • Housekeeping Supervisor

    First Hospitality Group Inc. 3.6company rating

    Atlanta, GA job

    What's in it for you... * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job... The Housekeeping Supervisor supports training and development of housekeepers and housemen while promoting the cleanliness and productivity goals of the housekeeping department. Responsible for inspecting rooms and public spaces, ensuring availability and accessibility of necessary supplies, and supporting a safe and structured work environment, the Housekeeping Supervisor plays a critical role in overall employee and guest satisfaction. What you'll be doing... * Provide direction and support to Housekeepers and Housemen, ensuring the Housekeeping Department is run in a smooth, efficient manner. * Responsible to oversee the day-to-day operation of the housekeeping department to maintain the standards of service and cleanliness. * Inspect guest rooms and public spaces to ensure cleanliness, adherence to brand standard, and overall guest satisfaction * Assists in the development and implementation of innovative promotional and sales events by seeking out creative ways to improve service. * Helps to ensure a clean and safe working environment, with continual emphasis on promoting employee health and safety. * Assists in training colleagues in proper safety techniques. * Responsible for the department orientation and training of new housekeepers and following up to ensure company and brand standards are met. * Engage in effective leadership techniques to motivate and encourage team members toward the common goal of guest satisfaction. * Assist in resolving issues as they arise to promote department stability. * Clean guest rooms when necessary * Complete additional tasks as assigned by management Requirements... * Able to speak, read, write, and understand the primary language(s) used in the workplace * Able to stand, walk, reach, bend, stoop, and pivot frequently * Able to lift, lower, and maneuver up to 30 pounds; able to push/pull up to 150 pounds * Experiences as a housekeeper or houseman preferred About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
    $29k-38k yearly est. 2d ago
  • Event Manager

    HEI Hotels & Resorts 4.3company rating

    Atlanta, GA job

    About Us Courtland Grand Hotel is located in the heart of Atlanta's downtown business district. We are minutes from many of the city's largest event venues that host major conventions such as Mercedes Benz Stadium, Georgia World Congress Center and State Farm Arena, just to name a few. At Courtland Grand Hotel, we foster a family environment and embrace the diversity and cultures represented by our associates with our own Community Wall that celebrates the cultures our associates proudly represent. We show appreciation to our associates through our HEI Loves initiatives with recognition and reward programs, birthday and anniversary celebrations, annual parties, and monthly informational events to keep our team updated and informed. We offer a hearty benefit package that includes, Medical, Dental, Vision, 401k, Life Insurance, Employee Assistance Program, Discounted Room Rate, Parental Leave, Daily Pay Program, free parking and more! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Create the desired conference and meet clients' needs through active communication, planning, and team leadership. Essential Duties and Responsibilities * An understanding of both monthly forecasting and the annual budget process. * Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction. * Optimize room rental charges. * Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships. * Actively participate in industry related organizations (NACE, MPI). * Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills. * Comfortable with hotel site inspections and client presentations. * Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus. * Work closely with banquet department on operations and event execution, ability to quickly evaluate alternatives and decide on a plan of action. * Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department. * Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center. * Excellent knowledge of computers, specifically Delphi, Word, and Excel. * Monitor group room blocks and pick up, generate detailed resumes for the operating departments. * Ability to work with outside vendors to ensure client satisfaction for all events/groups. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Prior experience in the field of hospitality with specific experience in catering sales is essential. * Minimum of one year within the Hospitality Industry required. * Must have experience at a similar size and quality hotel. * Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. * Knowledge of sales skills, revenue management, training, and motivation of peers. * Knowledge of hotel features, benefits, and competing hotels within the market. * Ability to execute appropriate action plans. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Ability to work effectively under time constraints and deadlines. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $55,000.00 - $55,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $55k-55k yearly Auto-Apply 42d ago
  • Concierge, Night Shift

    Sunshine Retirement Living 4.3company rating

    Sandy Springs, GA job

    Job Title: Concierge, Night Shift Supervisor: Executive Director or Business Office Manager FLSA Status: Hourly, non-exempt Date Approved: September 2021 OVERALL JOB PURPOSE Staff the reception desk. Monitors telephone, fax machine, resident call system, and exit alarm system. Performs clerical duties and other work as assigned. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS Must be 18 years of age Ability to work with little supervision and maintain a high level of performance and customer service Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents, guests, and staff Meet state related requirements (if applicable to position) Ability to work in a team setting and be a team player Maintain a positive, respectful, and professional approach with coworkers and residents. Ability to keep all business and operations information confidential Possess organizational skills and ability to problem solve Possess excellent customer service and public relations skills Ability to work under time constraints and meet department deadlines while adhering to policies, procedures, and standards Ability to periodically move about on foot in the community to perform security checks and assist residents, particularly for long distances or periods of time Experience in computer use and relevant software applications are preferred Satisfactorily pass Sunshine's and state regulated criminal record clearance, health screening and TB clearance (if applicable) ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Complete routine housekeeping duties including but not limited to the following: emptying trash, dust and vacuum, mopping, sweeping, restocking and cleaning bathrooms Staff the reception desk during assigned period Represents the Community to coworkers, residents, and visitors in professional, courteous, friendly manner Graciously greets all residents and visitors and politely assists them as necessary Performs clerical duties as directed Maintains detailed Resident and guest Register, daily communication log entry, and completes daily checklist log Maintain a clean and safe workspace, community entrance, lobby, and hydration station Promptly answers telephone, directing incoming communications to appropriate person Monitors fax machine, directing incoming communications to appropriate person Performs frequent security checks to ensure safety of the Community and its residents Monitors and responds to resident call and exit alarm systems and handles emergency procedures immediately. Contacts 911 if necessary and notifies management and families if a resident requires assistance Maintains inventory control system for all office supplies and notifies manager of any needed supplies; orders such supplies as directed by Assistant Manager Performs simple, routine maintenance of office equipment Perform coffee service at dinnertime, if needed Assist the kitchen staff with shutting down kitchen after mealtime by closing and locking the doors and windows and turning off the lights Print and fold the weekly menu and monthly calendar and fold dining napkins Performs housekeeping functions in common area by vacuuming and spot cleaning carpets; removing cobwebs from ceilings and walls; and dusting furniture, shelves, light fixtures, and other surfaces Perform simple maintenance duties as needed for residents such as unclogging toilets, turning off water to leaking faucets, mopping up overflowing sinks or toilets, and delivering toilet paper Performs other duties as assigned by Supervisor OTHER JOB DUTIES AND RESPONSIBILITIES Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community Management, or others Meet the assigned work requirements of the job. Regular attendance is required Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude Represent the Community in a professional, courteous, and friendly manner Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor Adhere to company policies, procedures, and standards Promote resident advocacy and demonstrate excellent customer service at all times Maintain personnel, resident, and business proprietary and/ or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed) PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds X Up to 25 pounds X Up to 50 pounds Up to 100 pounds More than 100 pounds The Community reserves the right to revise the duties set forth in this job description at its discretion.
    $25k-31k yearly est. Auto-Apply 60d+ ago
  • Line Cook

    First Hospitality Group Inc. 3.6company rating

    Atlanta, GA job

    What's in it for you… * Insurance enrollment available from DAY 1! * Paid time off available from DAY 1! * Holiday pay available from DAY 1! * 401(k) enrollment after 30 days! * Hotel and travel discounts at worldwide destinations! * Professional development and promotion opportunities! About this job… Line cooks are essential to delivering a high-quality, consistent guest dining experience. Working with guidance from the Executive Chef and Sous Chef, Line Cooks execute food preparation and presentation methods to create Instagram-worthy food presentations. The primary role of a Line Cook is to practice all safe food-handling methods, accurately and consistently prepare food, adapt to guest requests for modifications, and work quickly and efficiently to meet service time expectations. What you'll be doing… * Prepare food of consistently high quality by following recipes and special instructions while upholding portion and production standards. * Follow all food safety standards by date marking, proper product rotation, and proper temperature and time holding. * Initiate preparation of food items based on anticipated needs. * Properly store all food products during and after use. * Assist in food control standards to reduce waste. * Operate food preparation equipment such as fryers, broilers, stoves, steamers, food processors, mixers, slicers, ovens, steam tables, tilt kettles, waffle irons, flat-top grills, etc. * Clean and maintain all equipment and general working environment. * Contribute as a team member by reporting to work as scheduled, learning and refining processes and procedures, and supporting others as they learn. * Always maintain professionalism consistent with hotel brand and company expectations. * Perform other job-related duties as assigned by supervisor. Requirements… Experience & Education: * 1+ years of culinary experience * High School diploma or equivalency education certificate required Communication: * Good verbal and written communication skills * Must be able to speak, read, and write in primary language used in the workplace Physical: * 8+ hours per day; stand and walk frequently throughout the workday * Reach, bend, stoop, and pivot frequently through workday * Lift, lower, push, pull, and maneuver up to 50 pounds occasionally About First Hospitality... Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality's strategic vision is to create value for all through excellence and an openness to doing things differently. First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee's differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness. Equal Opportunity Employer.
    $28k-36k yearly est. 6d ago
  • Purchasing Supervisor

    HEI Hotels and Resorts 4.3company rating

    Braselton, GA job

    About Us Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests' expectations. We look for people with personality, energy, enthusiasm, excellent grooming and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today. Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide discount program. YouDecide offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Hotel Departments in their purchasing needs, while monitoring hotel spending. Responsibilities Obtain bids and purchase high quality items for the best price for retail outlets as assigned. All purchases must be approved by Executive Committee Member. Consolidate and standardize purchasing of fast-moving goods across properties to maximize overall purchasing efficiency Monitor the grades and quality of products received to ensure that they meet the hotel's established standards Obtain bids from vendors, according to the specifications set by the department heads. Determine the best possible price for the desired items and place orders. Schedule deliveries of items to meet the operational needs outlined by the department heads. Maintain HEI Hotels and Resorts purchasing programs and arrangements. Ensure adherence to all corporate purchasing policies and procedures such as requisition process. Personally check and ensure appropriate levels of inventories are maintained to minimize waste and maximize ratio turnover. Comply with attendance rules and be available to work on a regular basis. Managing the day-to-day operations for the department covering all storage capacities, ordering, maintaining compliance with local systems in place, Federal, State, company regulations Establishing and maintaining measurable performance metrics for all procurement activities to include but not limited to supplier performance, supplier quality, internal order\requisition placement performance, buyer activity levels, financial (AP) performance, and product shortage elimination. Report to DFOB, Exec Chef the measurable status of progress and corrective actions as it pertains to supplier performance. Ensure performance improvement and recovery plans are developed, issued, tracked and reported on as required for supply base management and improvement. Negotiate and execute purchase orders as needed to support the critical business needs. Manage product flow to ensure inventory is maintained to the optimum level to support on time usage while keeping inventory holdings at the minimum or as appropriate levels, in conjunction with obtaining budgeted\forecasted food and beverage cost Strategically develop and implement product/supply chain strategies covering all used and approved items, services and supplier processes throughout the local market to deliver maximum value, leverage, and standardization. Strategic sourcing process to control cost by managing the following: Commodity and negotiation strategies including Terms and Conditions Supplier selection/de-selection, evaluation and rationalization of Supply chain solutions, including vendor managed inventory (VMI), supplier consignment, safety stock levels, ECOSURE compliance, FDA and NSF certifications etc. In conjunction with DFOB and Chef, drive usage of cost models to validate commodity strategies and to understand significant cost drivers. Manages all activities that develop relationships with suppliers. - Avendra guided Develops an overall vendor base which creates and sustains a competitive advantage, utilizing local market exploitation, leveraging spend. - Avendra compliance Develop Purchasing guide - Food, Beverage, Dry Goods Assist in providing commodity support New Menu projects as required to meet target costs and establish program cost models, in conjunction with Chef and DFOB Together with Chef and DFOB manage product savings initiatives in line with profit plan, strategic marketing and overall business objectives. In compliance with all the company, property and departmental trainings, systems, regulations, standards in accordance to positional and department expectations and accountability Navigate extensive procedural worksheets and accountability of operational success through via iBuyEffecient, forecast and budget compliance Ensure compliance in Code of Conduct Ensure compliance in uniform, grooming guidelines, Ensure compliance in direct purchasing storeroom(s) key authorization process Ensure all invoice(s) are received, closed, signed off by Resort Executive or designee and sent to finance by end of each day Ensure compliance in equipment maintenance logs. Walk in coolers, freezers, dry storage Establish storeroom(s) organization, cleanliness, established pars as needed Attend BEO meetings, and all meetings as designated Ensure Purchaser | Receiver follows property and company set, standards, procedures and guidelines Qualifications High school diploma or equivalent required. Hotel purchasing experience required. Must have full knowledge of retail purchasing procedures. Ability to apply basic supervisory skills to plan, organize, direct, coach, train and discipline associates, as necessary. Must be proficient in purchasing platforms Must be proficient in Spreadsheet, report generation, market pricing structure, analytics Microsoft Word, Excel, Power Point Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Strong computer skills, ideally with experience using Windows-based PC programs, iBuyEffecient Ability to coordinate multiple group efforts within the department to achieve objectives. Excellent written and verbal communication skills. Excellent organizational and problem-solving skills. Ability to handle multiple tasks, with awareness of deadlines. Ability to identify processes needing improvement, and to recommend improvements. Compensation Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $74k-102k yearly est. 42d ago
  • Concierge, Day Shift-IL

    Sunshine Retirement Living LLC 4.3company rating

    Dallas, GA job

    Job Title: Concierge, Day Shift Supervisor: Executive Director or Business Office Administrator FLSA Status: Hourly, non-exempt Date Approved: September 2021 OVERALL JOB PURPOSE Staff the reception desk. Monitors telephone, fax machine, resident call system, and exit alarm system. Performs clerical duties and other duties as assigned. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS Must be 18 years of age Ability to work with little supervision and maintain a high level of performance and customer service Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents, guests, and staff Meet state related requirements (if applicable to position) Ability to work in a team setting and be a team player Maintain a positive, respectful, and professional approach with coworkers and residents Ability to keep all business and operations information confidential Possess organizational skills and ability to problem solve Possess excellent customer service and public relations skills Ability to work under time constraints and meet department deadlines while adhering to policies, procedures, and standards Ability to periodically move about on foot in the community to perform security checks and assist residents, particularly for long distances or periods of time Experience in computer use and relevant software applications are preferred Experience with or the ability to use multi-line telephone system Satisfactorily pass Sunshine's and state regulated criminal record clearance, health screening and TB clearance (if applicable) ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Staff the reception desk continuously during assigned period Arranges coverage of reception desk during break and lunch periods Graciously greets all visitors and politely assists them as necessary Politely assists residents and guests as necessary or contacts appropriate employee to provide assistance Maintains detailed resident and guest Register, daily communication log entry, and completes daily checklist log Notify staff if resident is being taken out of the building; monitor front door to ensure residents do not exit the building without proper supervision (memory care communities) Maintains a clean and safe workspace, community entrance, lobby, and hydration station Prepares refreshments and pours coffee in the dining room during mealtimes as needed Sort and direct mail to managers, residents, or forwarding to family as needed Help organize guest meal counts and record coupons and/or payment from residents (independent living communities) Promptly and courteously answers telephone, directing incoming communications to appropriate person Monitors fax machine, directing incoming communications to appropriate person Monitors and responds to resident call and exit alarm systems and effectively handles emergency procedures immediately. Contacts 911 if necessary and notifies management and families if a resident requires assistance Performs clerical duties as directed Notify Maintenance Department of Community or resident maintenance requests. Perform maintenance duties as necessary when maintenance department is unavailable Maintains inventory control system for all office supplies and notifies manager of any needed supplies Performs simple, routine maintenance of office equipment Represents the Community to coworkers, visitors, and residents in professional, courteous, friendly manner Performs other duties as assigned by Supervisor OTHER JOB DUTIES AND RESPONSIBILITIES Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community Management, or others Meet the assigned work requirements of the job. Regular attendance is required Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude Represent the Community in a professional, courteous, and friendly manner Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor Adhere to company policies, procedures, and standards Promote resident advocacy and demonstrate excellent customer service at all times Maintain personnel, resident, and business proprietary and / or confidential matters / material in strict confidence with management of the company (and / or other company staff as needed) This position has no supervisory responsibilities Maintains certifications as necessary such as First Aid, to fulfill state regulations (if applicable) PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds Up to 25 pounds X Up to 50 pounds X Up to 100 pounds More than 100 pounds The Community reserves the right to revise the duties set forth in this job description at its discretion.
    $23k-27k yearly est. 30d ago
  • Night Audit

    HEI Hotels & Resorts 4.3company rating

    Atlanta, GA job

    About Us Discover our transformed hotel in Atlanta, GA. From the vibrant decor to the personalized service, you're sure to love your stay at The Westin Atlanta Perimeter North. Just moments from our Perimeter Center, Atlanta, hotel, you'll find destinations like Sandy Springs Performing Arts Center and Concourse at Landmark Center. Following your time in the city, retire to the holistic warmth of our hotel rooms and suites, with pillowtop mattresses, flat-panel TVs and inspiring views. If your day has been particularly stressful, reserve an appointment for a relaxing spa treatment from one of our expert technicians in the serenity of your accommodation. During downtime, take a refreshing lap in our outdoor pool or get in a workout at our 24-hour fitness center. Our 17 versatile event venues are also perfect for corporate events and social gatherings of all shapes and sizes. Whether traveling to town for business or leisure, The Westin Atlanta Perimeter North offers everything you need for a successful Southern stay. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Essential Duties and Responsibilities The following are specific contributions that must be developed during the training program in order to successfully complete the program and be placed in a hotel: * Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. * Run audit reports/journals from the front office system, Point of Service and the computer. * Make corrections and adjustments and handle all computer problems that might occur throughout the shift. * Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. * Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills Education and Experience * Hotel experience preferred. Knowledge, Skills and Abilities * Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. * Ability to effectively deal with guest and associate concerns in a friendly and positive manner. * Ability to access and accurately input information using a moderately complex computer system. * Effective verbal and written communication skills. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $26k-31k yearly est. Auto-Apply 21d ago
  • Concierge, Night Shift

    Sunshine Retirement Living LLC 4.3company rating

    Atlanta, GA job

    Job Title: Concierge, Night Shift Supervisor: Executive Director or Business Office Manager FLSA Status: Hourly, non-exempt Date Approved: September 2021 OVERALL JOB PURPOSE Staff the reception desk. Monitors telephone, fax machine, resident call system, and exit alarm system. Performs clerical duties and other work as assigned. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS Must be 18 years of age Ability to work with little supervision and maintain a high level of performance and customer service Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents, guests, and staff Meet state related requirements (if applicable to position) Ability to work in a team setting and be a team player Maintain a positive, respectful, and professional approach with coworkers and residents. Ability to keep all business and operations information confidential Possess organizational skills and ability to problem solve Possess excellent customer service and public relations skills Ability to work under time constraints and meet department deadlines while adhering to policies, procedures, and standards Ability to periodically move about on foot in the community to perform security checks and assist residents, particularly for long distances or periods of time Experience in computer use and relevant software applications are preferred Satisfactorily pass Sunshine's and state regulated criminal record clearance, health screening and TB clearance (if applicable) ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Complete routine housekeeping duties including but not limited to the following: emptying trash, dust and vacuum, mopping, sweeping, restocking and cleaning bathrooms Staff the reception desk during assigned period Represents the Community to coworkers, residents, and visitors in professional, courteous, friendly manner Graciously greets all residents and visitors and politely assists them as necessary Performs clerical duties as directed Maintains detailed Resident and guest Register, daily communication log entry, and completes daily checklist log Maintain a clean and safe workspace, community entrance, lobby, and hydration station Promptly answers telephone, directing incoming communications to appropriate person Monitors fax machine, directing incoming communications to appropriate person Performs frequent security checks to ensure safety of the Community and its residents Monitors and responds to resident call and exit alarm systems and handles emergency procedures immediately. Contacts 911 if necessary and notifies management and families if a resident requires assistance Maintains inventory control system for all office supplies and notifies manager of any needed supplies; orders such supplies as directed by Assistant Manager Performs simple, routine maintenance of office equipment Perform coffee service at dinnertime, if needed Assist the kitchen staff with shutting down kitchen after mealtime by closing and locking the doors and windows and turning off the lights Print and fold the weekly menu and monthly calendar and fold dining napkins Performs housekeeping functions in common area by vacuuming and spot cleaning carpets; removing cobwebs from ceilings and walls; and dusting furniture, shelves, light fixtures, and other surfaces Perform simple maintenance duties as needed for residents such as unclogging toilets, turning off water to leaking faucets, mopping up overflowing sinks or toilets, and delivering toilet paper Performs other duties as assigned by Supervisor OTHER JOB DUTIES AND RESPONSIBILITIES Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community Management, or others Meet the assigned work requirements of the job. Regular attendance is required Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude Represent the Community in a professional, courteous, and friendly manner Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor Adhere to company policies, procedures, and standards Promote resident advocacy and demonstrate excellent customer service at all times Maintain personnel, resident, and business proprietary and/ or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed) PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds X Up to 25 pounds X Up to 50 pounds Up to 100 pounds More than 100 pounds The Community reserves the right to revise the duties set forth in this job description at its discretion.
    $24k-29k yearly est. 27d ago
  • Dining Room Coordinator

    Sunshine Retirement Living 4.3company rating

    Sandy Springs, GA job

    Job Title: Dining Room Coordinator Supervisor: Executive ChefFLSA Status: Hourly, non-exempt Date Approved: September 2021OVERALL JOB PURPOSE Assure meals are served promptly and courteously in a clean, attractive dining room. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents and staff Must wear proper water and oil resistant black shoes; not provided by the company Meets state certification requirements (as applicable for position) Ability to work in a team setting and be a positive team player Maintain a positive, respectful, and professional approach with coworkers, residents, and guests Ability to keep all business and operations information confidential Possess excellent customer service and organizational skills Ability to work under time constraints and meet department deadlines Ability to follow and adhere to policies, procedures, and standards Ability to work with little supervision and maintain a high level of performance ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Assists in hires, supervision, evaluations, counseling, and if necessary, terminations of servers in conjunction with Executive Chef Educates and trains servers according to Sunshine Retirement Living Food Services Guidelines. Completes schedule for servers and alters as necessary Obtains replacement servers in case of absences Assures menu board is correct Assures dining room is clean and attractive, with proper arrangement of tables and chairs, proper table decoration and settings, clean well stocked beverage bar, and clean carpets and floors Greets residents (and visitors when applicable) at tables during meals and converses as appropriate and as time permits Pours coffee and other beverages during meals Assures meals are served politely, promptly, and efficiently Assures satisfaction of residents during meals Assures dining room is promptly and efficiently bussed after meals Assures apartment meal trays are delivered politely, promptly, and efficiently Assists with food services component of special functions as directed by Community Executive Chef Performs other duties as assigned OTHER JOB DUTIES AND RESPONSIBILITIES Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others Meet the assigned work requirements of the job. Regular attendance is required Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude Represent the Community in a professional, courteous, and friendly manner Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor Adhere to all company policies, processes, and procedures Promote resident advocacy and demonstrate excellent customer service at all times Follow specified procedures as outlined in the Safety Manual regarding the handling of contaminated material encountered in accidents or injuries on the Community premises Attend education and training classes as necessary to fulfill state regulations applicable to the position Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed) This position is considered a universal employee worker and will be crossed trained in other positions as directed by the supervisor PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 100 pounds X More than 100 pounds X The Community reserves the right to revise the duties set forth in this job description at its discretion.
    $25k-29k yearly est. Auto-Apply 60d+ ago
  • Chef de Cuisine

    Kimpton Hotels & Restaurants 4.4company rating

    Atlanta, GA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do You'll run both the commercial and private kitchens by leading all aspects of the daily operations and support the Executive Chef. In this position you'll use your managerial, communication, and leadership skills. Some of your responsibilities include: Build menus, design corresponding recipes, coordinate the preparation of those recipes. Lead all kitchen employees. Plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and problem solve. Participate in service education through line-ups, menu meetings, and new staff training programs. Track the kitchen's inventory, place orders, monitor equipment maintenance and condition, and ensure that the kitchen operates alongside state and federal health and safety codes. We all wear multiple hats here at Kimpton. You may have to take on responsibilities outside of this job post at times, as we all do. What You Bring 2 years of previous experience in similar or supportive role in a high-volume, full-service restaurant. 2 or 4-year degree in Culinary Arts or Hospitality Management is preferred. Food Handler Certification, Alcohol Awareness Certification (if applicable). Able to coordinate and manage a team while handling multiple priorities under tight timelines in a rapidly changing environment. Able to learn, retain, and present product, menu, and allergy information to guests and staff. Knowledge or ability to quickly learn financial and business metrics and their effect on the restaurant operation. Advanced and adaptable knowledge of culinary arts, oenology, pastry, banquet, in-room dining, as well as management skills is preferred. Knowledge of Microsoft Windows operating system, Microsoft Office Suite, restaurant POS system, inventory management and/or procurement software experience, payroll and timekeeping software, business and accounting software may be required. Flexible schedule, able to work evenings, weekends, and holidays when needed. Excellent knife skills and product knowledge. Passion for the hospitality industry and a desire to build a healthy and collaborative team. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $58k-79k yearly est. 3d ago
  • Barista - PT-PM

    HEI Hotels & Resorts 4.3company rating

    Alpharetta, GA job

    About Us Inspired by the mythical land of Avalon, where the experience of the "Good Life" is ever-present, The Hotel at Avalon arrives - a grand reimagining of resort environment, where guests are immersed in the timeless art of living well. Here at the Hotel at Avalon, the "Good Life" is ever present in our benefits of becoming an associate! In addition to our Company's medical, dental, vision, and retirement benefits, Hotel at Avalon associates also enjoy free lunch or dinner during your shift in our Associate Cafe, free gated on-site parking, provided uniforms, and discounted dry cleaning rates on-site. In addition, you and your family have access to Marriott's discounted hotel room program at thousands of Marriott locations around the world. "Think of us as a guide to the extraordinary, a gateway to the unconventional, a beacon of good taste". Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Provide superior customer service while maintaining a clean and attractive outlet for guests. Essential Duties and Responsibilities * Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to, and understand requests. * Prepare customers' orders as requested accurately and efficiently. * Ring guest check correctly. Close the check to the proper method of payment, (i.e., cash, credit card or house charge). * Ensures guest satisfaction; in the event of dissatisfaction, tactfully negotiates resolution. * Maintain the highest level of standards for all product preparation. * Clean or sanitize work areas, utensils, equipment, service stations or seating areas. * Comply with accounting guidelines regarding receipt of payments, check total verification, tip disbursement, cash drawer and house bank management. * Balance house bank at the end of the shift. Retrieves and returns bank from vault to workstation and return, to ensure accountability. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes as relating to pricing. * Ability to operate a keyboard and Point of Sale procedures. * Ability to effectively deal with and resolve conflict situations, such as inaccurate check total. * Ability to sit and/or stand and work continually in confined spaces with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? Yes Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $28k-34k yearly est. Auto-Apply 26d ago

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