Sage Hospitality Group jobs in Bethesda, MD

Why us? Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe it's not just about the work you do, but it's about who you are. We know your job isn't your life. That's why we support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes-both personally and professionally. Job Overview Supervises front office staff ensuring an efficient operation producing excellent results for our customers. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities + Supervise the operations of the front desk to ensure an optimal level of service and hospitality is provided to the guests. + Train, direct the work of, resolve issues/problems and coach and counsel the front desk team members to ensure a quality operation. + Resolve customer issues, complaints, problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service. + Completes established check-in procedures for arriving guests and facilitates guest departure in order to close the guest account and make the room available for the next guest. + Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. + Courteously and accurately answers inquiries from potential guests and accepts hotel reservations. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue. + Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses in person and on telephone. + Operates the PBX equipment, including, assisting outgoing calls, scheduling and setting wake-up calls and paging guests. + Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. + Maintains a friendly, cheerful and courteous demeanor at all times. + Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High school education or equivalent experience. Experience 1 or more full years employment experience in a related position with this company or other organization(s). Knowledge/Skills + Requires understanding of all hotel front office procedures. + Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems. + Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. + Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines. + Requires supervision/management skills. + Ability to communicate information and hotel services to management and guests. Second language may be required. + Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Ability to communicate in person and on telephone frequently. + Ability to read written communiqués, analyzing reports and seeing monochrome computer screen. + Excellent speech communication skills required for continual interaction with guests. Frequent use of phone. + Excellent literacy necessary to analyze report data, prepare reports and initiate correspondence. + Continuous standing 90% of time -communicating with guests. + No climbing required. No driving required. + Lifting up to 50 lbs. guest luggage; limited. Pushing up to 50 lbs. bell cart; limited. Pulling up to 50 lbs. bell cart; limited. Carrying up to 25 lbs. guest luggage; limited. + Continuous standing -80% of shift. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Salary USD $20.00 - USD $22.00 /Hr. ID: _2025-29622_ Position Type: _Regular Full-Time_ Property : _Hyatt Place Baltimore_ Outlet: _Hyatt Place_ Category: _Front Desk & Guest Services_ Min: _USD $20.00/Hr._ Max: _USD $22.00/Hr._ _Address_ : _511 S Central Ave_ _City_ : _Baltimore_ _State_ : _Maryland_ EOE Protected Veterans/Disability

Job Details 714 - Rockville Hilton - Rockville, MD Full Time $150000.00 - $165000.00 Salary/year Description Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. For the Rockville Hilton General Manager position, a strong past in Sales & Marketing, either in the role prior or working closely with the department, will be a neccessary piece of this role. JOB SUMMARY The General manager is responsible for all aspects of operations at the hotel, day-to-day staff management and guests. He / She should be an ambassador for the brand and hotel. Provide leadership and strategic planning to all departments in support of DHM service culture, maximized operations and guest satisfaction. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping, and maintenance. Provide the vision, leadership, and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong hotel management background and an obvious passion for the hospitality industry. Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best. Enable innovation and drive results. You execute successful sales and marketing campaigns, understand dynamic revenue management, and can drive profit to the bottom line through strong financial controls. Qualifications KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Previous General Manager experience is essential. Experience in Sales & Marketing will be essential. F&B experience is a plus. Strong and successful Owner Relations partnerships. Ability to create and develop a dynamic team. Local market, preferred. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds. Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Job Details 714 - Rockville Hilton - Rockville, MD Full Time $20.00 - $22.00 HourlyDescription Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. The Hilton Washington DC/Rockville Hotel & Executive Meeting Center is looking for a friendly and dependable Maintenance Engineer to join the team. The Maintenance Engineer is responsible for the general maintenance and upkeep of the hotel while providing satisfactory guest service. This position will primarily be scheduled for the 2:30 pm - 11 pm shift. Weekend availability and the ability to verbally communicate with guests is required. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Troubleshoots and repairs malfunction in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel. Performs preventative maintenance assignments on a schedule basis (e.g., “room care”). Services the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. Maintains the building exterior and “curb appeal” (e.g., lawn care, painting, and gardening). Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Engineering Personnel when needed. Perform any related duties as requested by supervisor/manager. Qualifications KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry. Basic mechanical aptitude for operation and repair of hotel equipment Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly. Be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures. Be skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping. Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Skill in the use of basic hand and electric tools and familiarity with parts and materials is required. Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Thorough knowledge of the layout of the building, sleeping and function rooms. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Ability to listen effectively, speak, read and write English clearly, as there will be interaction with guests and other team members. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient while maintaining a pleasant cheerful demeanor. Ability to follow written and or verbal instructions. PHYSICAL DEMANDS Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. Must be able to work in hot, cold and wet conditions and be able to stoop, kneel, crawl and climb on all types of surfaces. Hearing and visual ability to observe and detect signs of emergency situations. Ability to climb stairs and ladders at a rapid pace, up to 30 feet in the air. Grasping, lifting and holding tools and having good finger dexterity is required. Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Lifting and moving objects up to 100 pounds. Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling. Full Time Team Members are eligible for: Medical, dental, vision insurance 401(k) Disability insurance Employee assistance program Life insurance Paid vacation, sick and holidays Hilton Hotel discounts Team Member Parking Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Job Details 631 - Fairfax Hilton - Fairfax, VADescription Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Review assigned area and complete general removal of any trash or debris on floors. Check assigned floor closets and replenish linen supplies. Stock linen room with clean linen and supplies. Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep remove non-floor closet items and transport to proper storage areas. Strip all dirty linen from assigned Room Attendant's vacant/dirty/stay over rooms and place in laundry chute. Remove all dirty glasses from assigned Room Attendants' carts and closets. Transport to dish steward in kitchen. Return clean glasses to floor closets in racks. Clean designated areas with proper chemicals, tools and equipment: a) Guest room floor corridors b) Floor closets c) Service corridors d) Elevators, tracks and landings e) Guest laundry room f) Guest vending areas g) Stairwells Wipe down all surfaces of vending machines, ice machines, and laundry machines/counters/shelves. Ensure that nothing is stored in stairwells. Remove stains, scuff marks, and dust from carpets. Provide timely delivery of any items requested by guests. Turns in all lost and found items and all guest room keys to the department. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Report any property condition deficiencies for Guestware Reports unsafe conditions to management. Reports accidents, injuries, near-misses, property damage or loss to management. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Perform any related duties as requested by supervisor/manager. Assists other Housekeeping Personnel when needed. Qualifications KNOWLEDGE, SKILLS & ABILITIES Push Heavy carts. Talk to many different kinds of people to give information, answer questions and provide required services. Lift all equipment and supplies on and off cart. Be able to use property radio for department communication PHYSICAL DEMANDS Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment Pushing two hundred (200) pound carts Lifting one hundred (100) pounds maximum. Stand and walk for varying lengths of time, often long periods Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling. Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Job Details 631 - Fairfax Hilton - Fairfax, VA On CallDescription Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY Responsible for assisting with the set up and breakdown of the event space and serving food and/or beverages in a friendly, courteous, and professional manner according to the hotel's high standards of quality. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Gather supplies and set up banquet room as described in the Banquet Event Order and as instructed by Banquet Captain to include linen, service ware and glassware. Attend stand up meetings before events to learn function particulars, including guest and hotel expectations. Greet guests and respond to requests in a friendly and courteous manner. Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet. Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function. Replenish beverages as necessary, and check with guests for overall satisfaction. Once banquet is complete, clear and, if necessary, reset banquet rooms according to Supervisors specifications to ensure the readiness of the room for the following function. Line out supplies as directed for future functions as needed. Perform all assigned side work to include replenishing condiments and restocking banquet shelves with supplies. Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook). Perform any related duties as requested by supervisor/manager. Assists other Banquet Personnel when need. Qualifications KNOWLEDGE, SKILLS & ABILITIES Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. Hold a current Food Handler Card. Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and service ware. Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions. Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel. Ability to remember, recite and promote the variety of menu items. Ability to operate beverage equipment, e.g., coffee maker. PHYSICAL DEMANDS Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Lifting Fifty (30) pounds maximum. Constant standing & walking required. Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling. EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

**Why us?** **HELLO BETTY** Bethesda is anchored at Pike and Rosewhere we consistently craft exceptional experiences that forge a bond with guests, enrich our community, and empower our people. The 3000-square foot North Bethesda restaurant is located on the 3rd floor of the Canopy by Hilton Hotel ( _940 Rose Avenue, Bethesda_ ) boasting 138 seats including a 14-seat private dining room and the patio's 40-foot Delta Deadrise boat bar has 23 seats. **Job Overview** Under general supervision, provides the restaurant and kitchen with clean and sanitary ware. **Responsibilities** + Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing. + Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed. + Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls. + Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff. + Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places. + Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners. + Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations. + Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements. + Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens. + Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor. + Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors. + Performs other duties as assigned, requested or deemed necessary by management. **Qualifications** **Education/Formal Training** None **Experience** None **Knowledge/Skills** + Must have basic knowledge of dishwashing. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must be able to see minute objects at arm's length, to read meters and controls. + Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head. + Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. + Must be able to travel up to 300 feet and standing on a regular basis throughout the shift. + Must be able to understand and follow verbal/written instructions and able to communicate. + Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations + Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care. **Environment** Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. **Benefits** Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following: - Two (2) medical plan options - Dental - Vision - Life Insurance - Accidental Death & Dismemberment (AD&D) - Short Term Disability (STD) - Long Term Disability (LTD) - Critical Illness - Vacation - Ten (10) Holidays - Adoption Assistance - Educational Assistance - Hotel Room and Restaurant Discounts - 401(k) with a company match (after 60 days) **Salary** USD $18.00 - USD $18.25 /Hr. **ID:** _2025-29771_ **Position Type:** _Regular Full-Time_ **Property** **:** _Canopy Bethesda_ **Outlet:** _Hello Betty Bethesda_ **Category:** _Culinary_ **Min:** _USD $18.00/Hr._ **Max:** _USD $18.25/Hr._ **Tipped Position:** _No_ **_Address_** **:** _940 Rose Ave_ **_City_** **:** _North Bethesda_ **_State_** **:** _Maryland_ EOE Protected Veterans/Disability

Job Details 545 - Tysons Corner Westin - Falls Church, VADescription Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY As the local, on property sales contact for customers, the Sales Manager is responsible for proactively soliciting and handling all revenue-related opportunities in a sales. Actively upsells each business opportunity to maximize all revenue opportunities. Achieves personal and team related revenue goals for hotel. Ensures business is turned over properly and in timely fashion for proper service delivery. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Business Results Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales & Marketing. Identifies revenue opportunities for the hotels based on the event profile. Meets and exceeds individual revenue goals. Effectively manages customer budgets to maximize revenue and meet customer needs, and identify opportunities to up-sell products and services throughout the sales process. Exceeds company minimum standards with the sales process and acts as a mentor for others within this area. Understands the overall market in which they sell - competitors' strengths and weaknesses, economic trends, supply and demand, etc. Builds and strengthens relationships with existing and new customers to include sales calls, entertainment, FAM trips, etc. Conducts customer site inspections Excels at proactive selling. Targets key accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals. Focuses on accounts with larger potential sales revenue. Responds to incoming inquiries within their market segment within 4 hours. Closes the best opportunities for the hotel based on market conditions and hotel's needs. Accurately forecasts group sleeping rooms and revenue for his/her groups prior to the turnover and continues to be a partner for this process after the turnover. Creates sales contracts as required. Comprehends budgets as needed to assist in the financial management of department. Understands the impact of department's role in the overall financial goals and objectives of the hotels and manages to achieve or exceed budgeted goals. Guest Satisfaction Ensures a high level of customer satisfaction and builds long terms mutually beneficial customer relationships to support future revenue growth. Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. Follows up with customer post-event. Makes presence known to customer at all times during this process, regardless of which hotel they sit at. Greets customer during the event phase and hands-off to the Convention Services department for the execution of details. Is available to solve problems and/or suggest alternatives to previous arrangements. Displays leadership in guest hospitality and ensures consistent, high level service throughout all phases of hotel events. Ensures products and services sold to the Event Planners meet or exceed their expectations, create loyalty and leads to increased market share. Sets a positive example for guest relations. Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints. Reviews Guest Service Results with leaders. Participates in the development and implementation of corrective action plans. Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. Utilizes Delphi or other hotel system to capture and manage customer information on a daily basis. Leadership …applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them. Demonstrates commitment to Driftwood Hospitality Management operating principles and philosophies. Holds self and others accountable for achieving results. Addresses conflict in a timely manner. Contributes to team results. Deals with change effectively. Makes decisions, including employees/team and commits to a course of action with available information. Building Relationships …eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. Treats people fairly, with dignity and respect. Works to meet goals in a manner that does not disadvantage other employees or groups. Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual. Listens and responds to others. Is interested in other's views even if they counter own views. Managing Work Execution …proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results. Adheres to all standards, policies, and procedures (SOPs, etc.). Effectively uses sales resources and administrative/support staff. Approaches work with a sense of urgency and purpose. Allocates time and resources effectively when faced with competing demands. Overcomes obstacles to accomplish challenging objectives. Follows through on inquiries, requests, and complaints. Generating Talent ….Proactively identifies and develops talent within the organization Discusses problems immediately with others before they are forgotten or get out of control. Actively pursues self-development. Explains own rationale and thought processes to help employees improve their skills. Organizational Learner …Actively pursues learning and self-development to enhance personal, professional and business growth; shares learning; demonstrates depth of knowledge in technical or specialized area Acts independently to improve and increase skills and knowledge. Demonstrates an awareness of personal strengths and areas for professional improvement. Shares learning, innovations, and best practices with others. Is willing to learn from others. Performs all technical/procedural requirements of the job. Qualifications KNOWLEDGE, SKILLS & ABILITIES Experience Must have (3+) years of progressive sales experience. Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred. Skills and Knowledge Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio. Possesses software knowledge (Microsoft Office, etc.). Possesses systems knowledge (Delphi and Delphi Diagrams). Must be able to “Knock on doors” to get the business Knows how to conduct research on the Internet. Weekly prospecting and soliciting goals Uncovering new customers Effective sales skills to up-sell products and services Knowledge of menu planning, food presentation, and banquet and event service operations Ability to manage guest room and meeting space inventories Strong customer development and relationship management skills Knowledge of overall hotel operations as they affect department Knowledge of AV products and services at both hotels Knowledge of contract management and legalities Financial management skills e.g., ability to understand P&L statements, manage operating budgets, forecasting and scheduling Strong communication skills (verbal, listening, writing) Strong problem-solving skills Strong customer and associate relation skills Strong presentation and platform skills Strong organization skills Strong “Closing skills” Strong “persuasion” skills Ability to use standard software applications and hotel systems Effective decision making skills PHYSICAL DEMANDS Frequent walking, standing, sitting, hearing, talking, smiling. Lifting, pushing and pulling of objects weighing up to ten (10) pounds. Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Why us? Sage Hotel Management is currently seeking an experienced Director of People & Culture for the historic Alexandrian and Morrison House Hotels, located in Old Town Alexandria, VA. At Sage Hotel Management, we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, our guests, and our communities as leaders in our field who are authentic, humble, innovative, and flexible operators driven to anticipate needs and exceed expectations. Sage's vision is to be recognized by our customers as the best in our business through ensuring a culture that "makes the ordinary extraordinary!" The ideal candidate should champion this culture in every touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and productive culture of serving others with excellence. Join us today! Job Overview The purpose of this role is to identify, ensure alignment and implement a talent management plan that addresses both the strategic and operational needs of the business. The Area Director of People Resource (ADPR) leads and manages all aspects of People Resource (PR) supporting activities for multiple properties while balancing, supporting and addressing challenges and opportunities. The ADPR acts as the strategic advisor to the Executive Committee (s) on all people related matters and reports directly to the General Manager. Responsibilities Talent Management + Plan, develop, coordinate and direct the People Resource function at the properties to retain, develop and motivate associates in an effective manner in accordance with policies and procedures and federal, state, and local laws and regulations while limiting liabilities and promoting a safe, fair, positive work environment. + Plan and manage the recruitment, interviewing, hiring and orientation processes to maintain staffing levels with qualified individuals while complying with SOPs, federal, state, and local laws and regulations. + Oversee adherence to performance management including monitoring performance evaluations to make certain they are completed and submitted on a timely basis. Facilitate development and monitoring of associate performance improvement plans. + Supervise and mentor PR staff across assigned properties, not only to ensure consistency but to encourage growth & knowledge in the PR department. Training + Assess needs, plan, implement and coordinate management, hourly and supervisory training programs including company core training and brand required training programs to develop quality managers and associates to limit hotel liability. Associate Relations + Counsel and train managers on associate relations issues, resolve associate grievances, conduct management exit interviews and examine all exit interviews for trends. + Implement various associate relations programs to maintain a pro-associate environment that ultimately limits turnover and facilitates high associate engagement. + Formulate budgets for associate relations, associate training and recruitment advertising as well as wages and benefits for people resource staff for the budgeted time frame. + Manage expenses for people resource related areas and execute financial management when required. + Supervise People Resource operations in the properties to develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication, discipline and terminate as appropriate. + Ensure all associate relations activities are administered consistently and in a timely manner. + Ability to travel to all assigned properties as needed, for training, associate relations issues, building relationships with people leaders. Strategic Management + Responsible for the short- and long-term planning and the daily operations of the People Resources department. + Develops and recommends the properties People Resource objectives. + Participates in total management as a member of the Hotel Executive Committee(s). + Positions the property as the "preferred employer" in the area. + Notifies the General Manager and/or Corporate Director of Employee Relations of any potential liability and proposes proper course of action to prevent the hotel from incurring any such liability. + Responsible for engaging in the local community and building contacts with fellow People & Culture leaders in an effort to understand the competition and encourage open communication regarding local challenges. Total Rewards + Survey, recommend, implement and manage an hourly wage program and administer the management salary program within the corporate policies and procedures and maintain compliance with federal, state and local laws and regulations. + Survey, implement, communicate and administer the benefit program in compliance with corporate procedures to aid and retain associates. Propose enhancements to the proper authority for approval before implementation. Risk/Safety/Security + Ensure accident/loss prevention and security policies are followed. + Align safety standards with corporate SOPs and set appropriate property specific standards. Compliance + Ensure compliance with corporate SOPs and procedures along with state, federal and local laws and regulations as they pertain to every facet of people Resources/Associate related functions. + Ensure compliance with brand standards. + Ensure proper maintenance of associate records, files and people resources office systems. Manage the compilation and analyze various corporate reports and property reports to provide management with accurate information and comply with corporate policies and procedures as well as government laws and regulations. + If applicable ensure complete compliance with all negotiated union contract terms and reporting requirements. Qualifications Education/Formal Training Four-year college degree or equivalent experience/education preferred. Experience + 6-10 years of Human Resources experience with a minimum of five years in a leadership role + Proven successful implementation of people resource process. + Multi Property Experience a plus. + Union experiences a plus. Knowledge/Skills + Superior communication skills. + Manage ideas and decision-making with creativity and innovation. + Proven ability to negotiate, convince, sell and influence professionals and/or guests. + Bi-lingual fluency preferred. + Must be hospitality oriented. + Must possess ability to work under pressure. + Strong skill at completing multiple tasks simultaneously. + Ability to work both strategically and tactically in a fast-paced high energy environment. + Excellent listening skills required to discern/resolve employee complaints, issues and participation in meetings for feedback. + Ability to review & prepare documents -applications, write-ups, reviews etc. + Excellent speech communication skills required for communicating with Executive Committee, Managers, explaining policies, provide testimony & training etc. + Excellent comprehension and literacy required for review and preparation of all documentation. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Lifting/pushing/pulling/carrying -approximately 5%. Bending/kneeling -to get files -5% annually. + Mobility -40% of 10 hour day is spent around the hotel. Continuous standing -during training and lobby duty. + No climbing required. Driving -occasionally to attend hearings and recruitment activities. ID: _2025-29787_ Position Type: _Regular Full-Time_ Property : _The Alexandrian_ Outlet: _King & Rye_ Category: _Human Resources_ Tipped Position: _No_ _Address_ : _480 King St_ _City_ : _Alexandria_ _State_ : _Virginia_ EOE Protected Veterans/Disability

Why us? Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe it's not just about the work you do, but it's about who you are. We know your job isn't your life. That's why we support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes-both personally and professionally. Job Overview Supervise the kitchen staff in the daily production, preparation and presentation of all food for the hotel's restaurant(s) and room service in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. Responsible for supervising the daily operations of the kitchen. Monitors food and labor costs. Responsibilities + Supervise the daily production, preparation and presentation of all food for the kitchen to ensure a quality, consistent product is produced which conforms to all franchise standards. + Supervise human resources in the production and preparation areas of the kitchen in order to attract, retain and motivate the employees while providing a safe work environment; train, develop, empower, coach and counsel, recommend discipline and termination, as appropriate. + Schedule and supervise the maintenance/sanitation of the kitchen, equipment and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. + Assist in monitoring and control all labor and food costs. + Promote the Accident Prevention Program to minimize liabilities and related expenses. Qualifications Education/Formal Training High school education or equivalent. Experience Experience required by position is from one to two full years of employment in a related position with this company or other organization(s). Knowledge/Skills Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management. + Requires oral and written communication skills. + Requires moderate hearing to communicate with employees and to hear machinery for safety reasons. + Requires excellent vision for safety reasons. + Requires moderate speech communications to communicate with other employees. + Requires excellent comprehension and literacy to be able to read and write as well as analyze to fulfill budget. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Lifting, pushing, pulling and carrying: Items include food, small equipment -75% of the time. + Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day. + Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day. + Continuous standing -during preparation, during service hours or during expediting, usually all day. + Must have moderate hearing to hear equipment timers and communicate with other staff. + Must have excellent vision to see that product is prepared appropriately. + Must have moderate comprehension and literacy to read use records and all special requests. Salary USD $17.00 - USD $19.00 /Hr. ID: _2025-29846_ Position Type: _Regular Full-Time_ Property : _Hyatt Place Baltimore_ Outlet: _Hyatt Place_ Category: _Culinary_ Min: _USD $17.00/Hr._ Max: _USD $19.00/Hr._ _Address_ : _511 S Central Ave_ _City_ : _Baltimore_ _State_ : _Maryland_ EOE Protected Veterans/Disability

About Us Located in the vibrant heart of downtown, the Baltimore Marriott Inner Harbor at Camden Yards offers exceptional opportunities for our valued associates. Positioned for convenience with easy access to public transit and a discounted on-site parking option, commuting is effortless. Our team members enjoy complimentary meals, uniforms, and a wide range of career advancement possibilities-allowing you to build a fulfilling career while supporting your family and loved ones. Whether you seek a full-time position or a flexible part-time role, we welcome you to become part of our close-knit family. By joining us, you'll be part of a passionate, fun-loving team that works hard and supports each other. As a member of the HEI family, you will experience the benefits of the HEI Loves culture, which is dedicated to celebrating our associates through competitive compensation, comprehensive benefits, and generous paid time off. Beyond the basics, our associates enjoy health and wellness programs, robust retirement plans, travel benefits, product and service discounts, and much more. At the Baltimore Marriott Inner Harbor, we're committed to supporting you every step of the way, both professionally and personally. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Supervise the implementation of all property and equipment preventive maintenance and repairs, monitor life safety systems and utilities and administer the department in compliance with all corporate/franchise standards and local, state, and national codes and regulations to protect assets, guests and associates. Effectively manage engineering related capital projects. Responsible for the preventative maintenance and repair of the hotel's mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical plant, FFandE, grounds, swimming pool, etc. as defined by HEI Hotels and Resorts and brand standards. Essential Duties and Responsibilities * A complete understanding of all building related systems - Electrical, HVAC, Plumbing, Life Safety, IT, etc. * A complete understanding of all building related equipment - HVACandR, Kitchen, Laundry, Pool, etc. * Follows company preventative maintenance procedures and guidelines for guestrooms, equipment, public space, grounds, landscaping, and building envelop, etc. * Maintains engineering related check book accounting procedures to ensure department operates with-in budgeted guidelines while maintaining required stock of supplies and materials. * Effectively interview, supervise, train, manage performance, assign tasks and follows-up with engineering staff to ensure maximum productivity. * Maintains accurate records and filing system to support RandM Budget, PM Programs, Capital Budget, Capital Projects, Life Safety Systems and Inspections, etc. * Maintains all Engineering Spaces in a safe, clean, organized, energy efficient manner. * Tours hotel complex daily identifying items requiring engineering, housekeeping or other departmental actions. * Considered the property expert on all Life Safety related items, trains all managers in these areas. * Has a firm understanding of all Brands related issues and procedures. * Has a firm understanding of all Brand related GSS, GSI, AYS, DTS problem tracking procedures and is working to correct them. * Has a basic understanding of elementary accounting procedures. * Has a basic understanding of PC operation and a working knowledge of Micro Soft Office Software programs and internet use. * Ability to remain calm in stressful situations, seen as a strong leader through-out hotel. * Remains current on related technology advances that would enhance operations. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job duties as assigned. Qualifications and Skills * Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry. * 3+ years of hands-on experience at a comparable location. All HEI Chief Engineers are working Chief's. * Hotel experience preferred. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping. * ADA related Physical Demand Section: Frequent walking, climbing, bending, lifting, pushing, pulling, talking, smiling, writing, at times working in cramped noisy locations susceptible to extreme hot and cold temperatures with or without reasonable accommodation. * Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $115,000.00 - $125,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

**Why us?** Sage Hospitality is set to hire an accomplishedteam memberat Homewood Suites by Hilton Washington DC Capitol-Navy Yard. We are seeking a teammate to contribute to the property by being influential, driven, and ultimately committed to the continued growth and success of the hotel and community! Nestled in the heart of DC's fastest emerging neighborhood along the Anacostia River, Homewood Suites by Hilton Washington DC Capitol Navy Yard is the premier choice for your getaway. Our all- suite Washington Navy Yard hotel is just footsteps away from the Washington National's ballpark and is proud to be an official partner and passionate supporter of the Nationals. With many new restaurants, stores, outdoor concerts, and a vibrant waterfront along the Anacostia River, guests will find it's easy to 'Be At Home' during their stay.Featuring a modern glass facade and contemporary décor, our hotel celebrates the energy of the Navy Yard neighborhood with floor-to-ceiling windows and Washington Nationals memorabilia along with all the other amenities of the Homewood Suites.Unique to our property we have modern rooftop terrace equipped with gas grills, a pop-up bar, and panoramic views of Washington DC, including historic attractions such as the U.S. Capitol and the Washington Monument. Feel at home at the Homewood Suites Washington DC Capitol-Navy Yard **Job Overview** Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. **Responsibilities** + Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. + Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. + Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. + Balance and close all bank ticket codes, daily. + Run night audit final after insuring all revenues are in balance nightly. + Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. + Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. + Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. + Perform the duties of a Front Desk Clerk including express checkouts. **Qualifications** **Education/Formal Training** High school education or equivalent experience. **Experience** Accounting background preferred, but not required. **Knowledge/Skills** + Ability to operate personal computer, cash register and calculator. + Ability to compile facts and figures. + Telephone and guest relations etiquette and skills. + Moderate hearing required to communicate with guests. + Excellent vision required for viewing of CRT screen. + Excellent speech communication skills required to communicate with guests over the telephone. + Excellent comprehension and literacy required for reading daily reports, numbers, etc. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, + Mobility - must be able to reach all areas of hotel to assist clients. + Prolonged standing. + Occasional carrying and lifting of files and office items up to 25 lbs. **Environment** Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% **Benefits** + 2 Medical plans to choose from, available on the first day of the month coinciding with or following the hire date. + Dental, & vision insurance + Health savings and flexible spending accounts + Basic Life and AD&D insurance + Company-paid short-term disability + Paid time off for vacation, sick time, and holidays + Employee assistance program + Tuition Reimbursement + Great discounts on Hotels, Restaurants, and much more. + Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral **Salary** USD $20.00 - USD $21.00 /Hr. **ID:** _2025-29513_ **Position Type:** _Regular Full-Time_ **Property** **:** _Homewood Suites Navy Yard_ **Outlet:** _Hotel_ **Category:** _Front Desk & Guest Services_ **Min:** _USD $20.00/Hr._ **Max:** _USD $21.00/Hr._ **_Address_** **:** _50 M St SE_ **_City_** **:** _Washington_ **_State_** **:** _Washington, DC_ EOE Protected Veterans/Disability

About Us Here at Westin BWI, we prioritize employee engagement! We continue to create a vibrant workplace culture by hosting various fun activities including employee parties, potlucks and spirit weeks to foster connection and healthy employee relationships. Additionally, we celebrate birthdays and work anniversaries with thoughtful gifts spreading the love within our Westin family. We believe that every team member plays a vital role in our success and we're committed to making everyone feel valued and included. We strive to to build a supportive and enjoyable environment together. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Plan and manage the kitchen staff in the procurement, production, preparation, and presentation of all food for the hotel in a safe, sanitary work environment which conforms to all standards and regulations and achieves profitable, competitive, quality products. Essential Duties and Responsibilities * Direct the day-to-day operations of all areas of the kitchen including outlets, banquets, stewarding, and purchasing. * Manage Human Resources in the kitchen in order to attract, retain and motivate the associates while providing a safe environment. Interview, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, and discipline and terminate as appropriate. * Plan and manage the procurement, production, preparation and presentation of all food in the hotel in a safe, sanitary, cost-effective manner. * Monitor and control the maintenance/sanitation of kitchen, equipment, and related areas to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations. * Develop, implement and manage the department's budget; continually analyze, forecast, monitor and control the labor and food costs through various methods to meet/exceed management/budget objectives. * Develop and implement menus and back-up (use records, production lists, pars, training, etc...) within corporate guidelines to continually improve revenues and profit margins while maintaining quality. * Execute and promote the Accident Prevention Program to minimize liabilities and related expenses. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Two+ years of post-high school education, culinary education is desirable. * Five+ years of employment in a related position. * Hotel experience preferred. * Requires advanced knowledge of the principles and practices within the food profession. This includes experiential knowledge required for management of people and/or complex problems and food and beverage management. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Leadership skills to motivate and develop staff and to ensure accomplishment of goals. * Ability to work effectively under time constraints and deadlines. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $70,000.00 - $80,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

**Why us?** Sage Hospitality is set to hire an accomplished team member at Homewood Suites by Hilton Washington DC Capitol- Navy Yard. We are seeking a teammate to contribute to the property by being influential, driven, and ultimately committed to the continued growth and success of the hotel and community! Nestled in the heart of DC's fastest emerging neighborhood along the Anacostia River, Homewood Suites by Hilton Washington DC Capitol Navy Yard is the premier choice for your getaway. Our all- suite Washington Navy Yard hotel is just footsteps away from the Washington National's ballpark and is proud to be an official partner and passionate supporter of the Nationals. With many new restaurants, stores, outdoor concerts, and a vibrant waterfront along the Anacostia River, guests will find it's easy to 'Be At Home' during their stay. Featuring a modern glass facade and contemporary décor, our hotel celebrates the energy of the Navy Yard neighborhood with floor-to-ceiling windows and Washington Nationals memorabilia along with all the other amenities of the Homewood Suites. Unique to our property we have modern rooftop terrace equipped with gas grills, a pop-up bar, and panoramic views of Washington DC, including historic attractions such as the U.S. Capitol and the Washington Monument. Feel at home at the Homewood Suites Washington DC Capitol- Navy Yard At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. **Job Overview** The Area Director of Finance is the financial leader of assigned hotels. Oversees all areas in finance, especially payroll, budgeting, forecasting and relevant duties. Supporting multiple hotels requires an ability to demonstrate excellent leadership skills, provides accurate and timely financial reports as requested by leadership and corporate. Implements internal control procedures that safeguard leaders, owner, assets and complies with Federal, State and Local regulations. **Responsibilities** + Supports multiple hotels across all areas of financial compliance and reporting, budgeting development and management. + Readily assist in the operation of each leaders department and special projects. Identifies risks and presents solutions that guides leaders in making effective decisions that meets the financial interests of the hotels. + Develops annual operating budget, operating plan and financial goals. Achieves budgeted revenues, costs and profits through accounting diligence and expenditure controls and proficient accounting practices. + Set written priorities and key objectives for each department head quarterly including action plan and completion date. Follow up to assure successful implementation and follow-through and take corrective action in the event of failure to meet assigned objectives. + Monthly forecasting of operating staff and cost expenditures. Business planning in line with forecasted sales and costs including guidance to department heads. + Monthly review of financial statement in order to correct problems, assure spending is in line and to plan for future business. Review and approve all expenses in "other expense" categories in all departments. Regularly review all major expenses to assure that monies are wisely expended. + Promotes associate moral and loyalty within their department and hotel, leading to reduced turnover. Communicate, counsel and assist in staff development. Visible and available to all associates in accordance with the Company's open door policy. Attend monthly department employee meetings whenever possible. + Assure level of experience, knowledge and ability to meet job requirements of all hotel management. Cost Controls Review controls and assure adherence at all times in order to protect the hotel's property/assets. + Review sales solicitation activities, room nights productivity and group room rates sold by sales. Review individual productivity and corrective actions are taken. Evaluate market mix and take action in order to best position the hotel for increased business. Involvement in sales solicitation of key accounts by reviewing contracts, meeting with sales department, visit key account contacts in person and by phone. **Qualifications** **Education/Formal Training** A four-year college degree (accounting preferred) or equivalent education/experience. **Experience** Experience required by position is five to ten years of employment in a related position with this company or other organization(s). **Knowledge/Skills** + Requires knowledge of all hotel accounting functions performed by the subordinate reporting directly or indirectly. + Requires advanced knowledge of the accounting, finance and hospitality professions. + Requires ability to analyze activities or information involving some original data manipulation or interpretation to arrive at logical conclusions. + Office Management, Bank Reconciliations, Preparation of State and Federal Reports, Training of Accounting staff employees, Conducting or participating in meetings, Analysis of Balance Sheet Accounts, Preparation of Journal entries, closing the books and preparing the Balance, Sheet Package. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Lifting, pushing, pulling, carrying -limited lifting, pushing, pulling, carrying up to 15-20 lbs. Generally boxes, computer equipment. + Bending/kneeling -limited bending/kneeling required when arranging supplies or equipment. + Mobility -limited mobility between offices and departments. No continuous standing, climbing or driving. + Ability to train and interact with management and associates. + Ability to read reports, computer, etc. **Environment** Work inside 95% of work period. **Benefits** + Access to the Sage Savings Spot + Unlimited paid time off + Medical, dental, & vision insurance + Eligible to participate in the Company's 401(k) program with employer matching + Health savings and flexible spending accounts + Basic Life and AD&D insurance + Company-paid short-termdisability + Paid FMLA leaveforup to a period of 12 weeks + Employee Assistance Program + Great discounts on Hotels, Restaurants, and much more. + Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. **ID:** _2025-29691_ **Position Type:** _Regular Full-Time_ **Property** **:** _Homewood Suites Navy Yard_ **Outlet:** _Hotel_ **Category:** _Finance & Accounting_ **Max:** _USD $100,000.00/Yr._ **Tipped Position:** _No_ **_Address_** **:** _50 M St SE_ **_City_** **:** _Washington_ **_State_** **:** _Washington, DC_ EOE Protected Veterans/Disability

About Us Here at Westin BWI, we prioritize employee engagement! We continue to create a vibrant workplace culture by hosting various fun activities including employee parties, potlucks and spirit weeks to foster connection and healthy employee relationships. Additionally, we celebrate birthdays and work anniversaries with thoughtful gifts spreading the love within our Westin family. We believe that every team member plays a vital role in our success and we're committed to making everyone feel valued and included. We strive to to build a supportive and enjoyable environment together. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview This position requires open availability as the position is scheduled by the needs of the hotel. Essential Duties and Responsibilities Assist with room maintenance and complete work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. Perform preventative maintenance assignments in hotel rooms on a scheduled basis. Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement. Qualifications and Skills Vocational schooling or experience in the maintenance. Hotel experience preferred. Climbing, reading, standing, walking, and routinely lifting 25 lbs. to 50 lbs. with or without reasonable accommodation. Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed. Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. Exposure to extreme temperatures. Operation of heavy machinery. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Must be able to receive instructions and communicate progress of work assignments. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $18.00 - $18.00 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

About Us Located in the vibrant heart of downtown, the Baltimore Marriott Inner Harbor at Camden Yards offers exceptional opportunities for our valued associates. Positioned for convenience with easy access to public transit and a discounted on-site parking option, commuting is effortless. Our team members enjoy complimentary meals, uniforms, and a wide range of career advancement possibilities-allowing you to build a fulfilling career while supporting your family and loved ones. Whether you seek a full-time position or a flexible part-time role, we welcome you to become part of our close-knit family. By joining us, you'll be part of a passionate, fun-loving team that works hard and supports each other. As a member of the HEI family, you will experience the benefits of the HEI Loves culture, which is dedicated to celebrating our associates through competitive compensation, comprehensive benefits, and generous paid time off. Beyond the basics, our associates enjoy health and wellness programs, robust retirement plans, travel benefits, product and service discounts, and much more. At the Baltimore Marriott Inner Harbor, we're committed to supporting you every step of the way, both professionally and personally. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Prepare food of consistent quality and assist in kitchen functions. Essential Duties and Responsibilities * Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. * Start food items that are prepared ahead of time, making sure not to over prepare estimated needs. * Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures. * Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of-stock items or possible shortages. Assist in keeping buffet stocked. * Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. * Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per HEI Hotels and Resorts standards. * Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Finger/hand dexterity in order to operate food machinery with or without reasonable accommodation. * Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $22.75 - $23.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Why us? Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe that it's not just about the work you do - it's about who you are! We support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes - both personally and professionally. If you are someone who: + Wants to rise to the top + Follow their own path + Is hungry to learn and love their community + Does not sit around and wait, YOU BELONG HERE!! Job Overview The Banquet Manager is responsible for the successful operation of the banquets department. Ensures all banquet activities are carried out professionally and to standard while maximizing profitability. Manages, motivates and empowers associates. Serves as the banquet department liaison to all other hotel departments. Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments. Responsibilities + Supervise the daily operations of banquets to ensure compliance with SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality and hospitality. + Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product. + Calculate and review the banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment. + Calculate and prepare the daily gratuities and payroll ensuring accurate, prompt reporting to the Controller's department. + Monitor and control the maintenance/sanitation of the banquet areas and equipment to protect the assets and ensure quality service. + Analyze banquet event orders, read BEO and know how to complete a set-up. + Set tables in assigned area correctly and uniformly. + Communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations. + Able to work flexible shifts to consist of mornings, afternoons, evenings, weekend and holidays. + Review all schedules, equipment, supplies and organize work flow to ensure a quality event to customers on a daily basis. + Monitor and control banquet budget (i.e., labor costs, beverage costs, supplies and equipment and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service. + Implement company programs (company/franchise) and resolve daily operational problems through consistent monitoring of banquet operations to ensure compliance with safety and security regulations, SOPs and to ensure an optimum level of service, quality and hospitality. Qualifications Education/Formal Training One to two years of post high school education. Experience Two to three years in a related position with this company or other organization(s). Knowledge/Skills + Advanced knowledge of the principles and practices within catering and food and beverage. + Experiential knowledge of management of people, complex problems, efficient sales activities and food and beverages management. + Requires ability to investigate and analyze current activites and/or information involving readily available data and indicating logical conclusions and recommendations. + Excellent hearing necessary for verbal interaction with guests and associates. + Excellent vision necessary to view set-ups. Excellent speech communication skills required for verbal interaction with guests and associates. + Excellent literacy necessary to read BEOs, process gratuities and payroll, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Lifting, pushing, pulling and carrying tables, chairs, boxes (50 lb. maximum) occasionally. + Bending/kneeling required for taping down cords, skirting tables, picking up floor after function, occasionally. + Mobility -ability to service clients on a moments notice, variable distances, 100%. + Continuous standing -function observation, client site inspections (one hour minimum to four hours maximum). + Climbing stairs up to approximately 55 steps 3-5% of 10 hours. + Driving -distance varies (20% used for sales calls). Environment + Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment. + Inside 70% of 10 hour shift. + Outside 30% of 10 hour shift. Abnormal temperatures -extreme summer heat of 95 degrees and above and winter cold. Benefits Many of the benefits begin the first of the month following or coinciding with date of hire. Benefits consist of the following: * Two (2) medical plan options * Dental * Vision * Life Insurance * Accidental Death & Dismemberment (AD&D) * Short Term Disability (STD) * Long Term Disability (LTD) * Critical Illness * Vacation * Ten (10) Holidays * Adoption Assistance * Educational Assistance * Hotel Room and Restaurant Discounts * 401(k) with a company match (after 60 days) Salary USD $65,000.00 - USD $70,000.00 /Hr. ID: _2025-29850_ Position Type: _Regular Full-Time_ Property : _Canopy Bethesda_ Outlet: _Banquets_ Category: _Banquets_ Min: _USD $65,000.00/Hr._ Max: _USD $70,000.00/Hr._ Tipped Position: _No_ _Address_ : _940 Rose Ave_ _City_ : _North Bethesda_ _State_ : _Maryland_ EOE Protected Veterans/Disability

About Us Ideally located for business or leisure, The Westin Reston Heights is a blend of comfort and sophistication. Our goal is treat each and every associate like family. We offer free lunch, free parking and monthly town halls to show each associate how much we care and how thankful we are for their hard work. We focus on growth and development so that you are able to build your career in hospitality. Apply today to learn more about joining our team! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments. Essential Duties and Responsibilities Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied. Implement company and franchise programs. Prepare forecasts and reports and assist in the development of the room's budget. Monitor and maintain the front office systems and equipment to ensure their optimum performance. Track guest satisfaction surveys and maximize usage of the guest response tracking system. Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs. Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals. Communicate both verbally and in writing to provide clear direction to staff. Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality. Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied. Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations. Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality. Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues. Regular attendance in conformance with the standards is essential to the successful performance of this position. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Minimum of 2 years Front Desk experience, preferably in leadership role. Proficient with PMS system. Advanced knowledge of brand's reward program. Able to handle cash and credit transactions. Computer literacy and financial management a must. Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. General knowledge of local area attractions and transportation. Able to observe and detect signs of emergency situations. Able to remain calm and alert, during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues and labor relations, including, but not limited to the following statues and their comparable state and local laws. Able to establish and maintain effective working relationships with associates and customers. Able to make sound business decisions and take action quickly based on previous experience and good judgment. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

About Us The Westin Annapolis boasts an exceptional downtown location, creating a welcoming atmosphere that encourages our guest to visit, enjoy, and stay awhile. By joining our team, you also benefit from the HEI Loves culture, which is dedicated to celebrating our associates. We offer highly competitive compensation, benefits, paid time off programs and Daily pay. Our associates can take advantage of a wide range of offerings, including health and wellness packages, robust retirement plans, travel benefits, product and service discounts, and much more. The Westin Annapolis is a fantastic place to work, providing a family-friendly environment where we work hard while having fun. Apply today to learn more about becoming part of our team! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, while providing guests with exceptional service. Part-time - Mainly on Thursday, Friday, and Saturday Essential Duties and Responsibilities * Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware. * Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments. * Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary. * Transport all dirty tableware from dining room to dishwashing area for proper cleaning. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Knowledge of the appropriate table settings and service ware. * Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation. * Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $15.00 - $15.50 Hourly Tipped/Service Charge Eligible? Yes Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

**Why us?** Achieving personal and professional growth is one of our values at Sage Hospitality Group. We believe it's not just about the work you do, but it's about who you are. We know your job isn't your life. That's why we support our associates in finding the perfect balance between what they do and who they are. By encouraging associates to take initiative and responsibility for their own advancement, we empower them to own their outcomes-both personally and professionally. **Job Overview** *** This role will support both Hyatt Place Baltimore and Homewood Suites DC/Navy Yard*** The Maintenance Supervisor oversees department operations in the absence of department leadership. Responds to guest requests and insures the safety of associates and guests. **Responsibilities** + May supervise, train, assign, delegate work orders or projects and inspect the work quality of maintenance teams. + Makes suggestions regarding performance, talent, challenges, and process improvements. + Carry a portable radio, staying in constant communication with the central base station and responding to all engineering service calls. + Maintains hotel equipment in an efficient, safe, accident-free manner. + Perform all essential functions of Maintenance Technician 1 and 2 plus possess special skills in a particular trade: plumbing, electrical, carpentry, or HVAC. **Qualifications** **Education/Formal Training** High school diploma, plus two years or its equivalent in trade school or training in building maintenance/construction **Experience** Minimum four years' experience in mechanical, electrical, HVAC, plumbing, carpentry or building maintenance. **Knowledge/Skills** + Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must be able to read written communiques, LED read-outs, meters, and computer screens. + Must be able to pull levers and rotate knobs, work with arms raised above head and to handle and assemble small parts using basic hand and power tools. + Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized. + Must be able to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person. + Must be able to lift 75lbs. throughout an 8-hour shift. + Must be able to crawl into and through small spaces, climb ladders, support and carry loads of 75lbs. + May require ability to drive pick-up truck and snow removal equipment. **Environment** Indoor exposure to stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting. **Benefits** $100 monthly cell phone reimbursement + gas/travel reimbursement **Salary** USD $28.00 - USD $32.00 /Hr. **ID:** _2025-29718_ **Position Type:** _Regular Full-Time_ **Property** **:** _Hyatt Place Baltimore_ **Outlet:** _Hyatt Place_ **Category:** _Building & Facility Maintenance_ **Min:** _USD $28.00/Hr._ **Max:** _USD $32.00/Hr._ **_Address_** **:** _511 S Central Ave_ **_City_** **:** _Baltimore_ **_State_** **:** _Maryland_ EOE Protected Veterans/Disability