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Sage Hospitality Group jobs in New Orleans, LA

- 48 jobs
  • Houseperson

    Sage Hospitality Group 4.5company rating

    Sage Hospitality Group job in New Orleans, LA

    **Why us?** Working at Hotel de la Poste in the heart of New Orleans' vibrant French Quarter offers a unique opportunity to immerse yourself in the rich culture and timeless charm of this iconic city. Newly transitioned from The W New Orleans, this soft-branded Renaissance hotel blends modern luxury with the distinctive, spirited essence of New Orleans-where history, music, and cuisine converge. As a member of our team, you'll be part of a dynamic atmosphere that celebrates the city's lively energy and unparalleled hospitality, while offering guests an unforgettable experience surrounded by historic architecture, jazz-filled streets, and world-class **Job Overview** Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. **Responsibilities** + Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles + Remove trash and/or linens and note any areas that need immediate cleaning. + Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. + Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. + Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). + Stock linen and supply closets to ensure par inventories. + Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor. + Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. **Qualifications** **Education/Formal Training** No formal education required. **Experience** No experience required **Knowledge/Skills** + Self-starting personality with an even disposition. + Ability to meet standards of appearance. + Ability to communicate with guests, housekeepers/main linen room attendant, supervisor. + Ability to assess required reaction to meet standards. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. + Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes. + Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. + Continuous standing -continuously standing and/or walking to accomplish all that is required for position. + Climbing stairs -approximately 40 steps 15% of 40 hour week. **Benefits** Fun & Exciting Work Environment Competitive Health & Welfare Plans Discounted Room Rates for Marriott & Sage Properties Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more Community-Oriented **ID:** _2025-29859_ **Position Type:** _Regular Full-Time_ **Property** **:** _Hotel de la Poste_ **Outlet:** _Hotel_ **Category:** _Housekeeping & Laundry_ **_Address_** **:** _316 Chartres St_ **_City_** **:** _New Orleans_ **_State_** **:** _Louisiana_ EOE Protected Veterans/Disability
    $19k-24k yearly est. 3d ago
  • Front Desk Agent

    Sage Hospitality Group 4.5company rating

    Sage Hospitality Group job in New Orleans, LA

    **Why us?** Working at Hotel de la Poste in the heart of New Orleans' vibrant French Quarter offers a unique opportunity to immerse yourself in the rich culture and timeless charm of this iconic city. Newly transitioned from The W New Orleans, this soft-branded Renaissance hotel blends modern luxury with the distinctive, spirited essence of New Orleans-where history, music, and cuisine converge. As a member of our team, you'll be part of a dynamic atmosphere that celebrates the city's lively energy and unparalleled hospitality, while offering guests an unforgettable experience surrounded by historic architecture, jazz-filled streets, and world-class **Job Overview** Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. **Responsibilities** + Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. + Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. + Regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. + Courteously answers inquiries and accepts reservations, both in person and by telephone, by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room nights, increase occupancy and revenue. + Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. + Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy. + Maintains a friendly, cheerful and courteous demeanor at all times. **Qualifications** **Education/Formal Training** High School diploma or equivalent **Experience** None required **Knowledge/Skills** + Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems. + Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. + Must be fluent in oral and written English. + Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. + Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must be able to read written communiques and monochrome computer screen. + Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. + Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. + 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. + Mobility - must be able to reach all areas of hotel to assist clients. + Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. **Environment** Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% **Benefits** Fun & Exciting Work Environment Competitive Health & Welfare Plans Discounted Room Rates for Marriott & Sage Properties Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more Community-Oriented **Salary** USD $17.00 - USD $18.00 /Hr. **ID:** _2025-29817_ **Position Type:** _Regular Full-Time_ **Property** **:** _Hotel de la Poste_ **Outlet:** _Hotel_ **Category:** _Front Desk & Guest Services_ **Min:** _USD $17.00/Hr._ **Max:** _USD $18.00/Hr._ **_Address_** **:** _316 Chartres St_ **_City_** **:** _New Orleans_ **_State_** **:** _Louisiana_ EOE Protected Veterans/Disability
    $17-18 hourly 5d ago
  • Gift Shop Attendant

    HEI Hotels & Resorts 4.3company rating

    New Orleans, LA job

    About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Maintain a clean and attractive shop for guests, while offering superior customer service. Essential Duties and Responsibilities * Promote sales by using suggestive selling techniques. Ensure that the shop is kept clean, and that displays are attractively merchandised to promote sales. * Ensure all assigned inventory counts are accurate. * Protect assets against losses and shoplifting. * Handle all cash transactions accurately. Follow proper procedures for credit card and room charge transactions and obtain proper identification and department information for all associate discounts. •Adhere to the hotel cash handling policies. Practice proper register operation procedures. * Assist in the training of new staff to ensure standard operating procedures are communicated and adhered to. * Maintain constant communication line with gift shop manager/supervisor in order to keep abreast of all shop related problems, customer requests and fast-moving items to maximize sales and guest satisfaction. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Mathematic proficiency required to handle cash. * Requires knowledge of computer equipment or other technical devices and the ability to operate cash register. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $16.00 - $16.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $16-16 hourly Auto-Apply 54d ago
  • Overnight Security Officer

    HEI Hotels & Resorts 4.3company rating

    New Orleans, LA job

    About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Perform protective, preventative, safety, and security related enforcement functions touring hotel complex to ensure the safety and wellbeing of all hotel guests, associates, and vendors. Implements and monitors all related SOP's, Mission Vision, and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances, and threats. Essential Duties and Responsibilities * Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping, and kneeling. * Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. * Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons, and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs, and safety equipment using manual dexterity of hands. * Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices. * Answer security telephone and safety hotline calls and respond in a timely manner based on priority. * Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly. * Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Maintain a professional appearance and manner at all times. * Can communicate well with guests. * Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. * Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas. * Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation. * Hearing and visual ability to observe and detect signs of emergency situations with or without reasonable accommodation. * Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property with or without reasonable accommodation. * Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 150 lbs. with or without reasonable accommodation. * Sufficient manual dexterity in hands with or without reasonable accommodation. * Ability to climb stairs and ladders at a rapid pace with or without reasonable accommodation. * Ability to perform duties within extreme temperature ranges with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $17.50 - $17.50 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $17.5-17.5 hourly Auto-Apply 58d ago
  • Steward

    Sage Hospitality Resources, LLP 4.5company rating

    Sage Hospitality Resources, LLP job in New Orleans, LA

    Why us? Working at Hotel de la Poste in the heart of New Orleans' vibrant French Quarter offers a unique opportunity to immerse yourself in the rich culture and timeless charm of this iconic city. Newly transitioned from The W New Orleans, this soft-branded Renaissance hotel blends modern luxury with the distinctive, spirited essence of New Orleans-where history, music, and cuisine converge. As a member of our team, you'll be part of a dynamic atmosphere that celebrates the city's lively energy and unparalleled hospitality, while offering guests an unforgettable experience surrounded by historic architecture, jazz-filled streets, and world-class Job Overview Under general supervision, provides the restaurant and kitchen with clean and sanitary ware. Responsibilities + Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing. + Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed. + Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls. + Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff. + Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places. + Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners. + Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations. + Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements. + Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens. + Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor. + Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors. + Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training None Experience None Knowledge/Skills + Must have basic knowledge of dishwashing. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must be able to see minute objects at arm's length, to read meters and controls. + Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head. + Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. + Must be able to travel up to 300 feet and standing on a regular basis throughout the shift. + Must be able to understand and follow verbal/written instructions and able to communicate. + Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations + Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care. Environment Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. Benefits Fun & Exciting Work Environment Competitive Health & Welfare Plans Discounted Room Rates for Marriott & Sage Properties Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more Community-Oriented ID: _2025-29379_ Position Type: _Regular Full-Time_ Property : _Hotel de la Poste_ Outlet: _Restaurant_ Category: _Culinary_ _Address_ : _316 Chartres St_ _City_ : _New Orleans_ _State_ : _Louisiana_ EOE Protected Veterans/Disability
    $24k-30k yearly est. 53d ago
  • Executive Meeting Manager

    HEI Hotels & Resorts 4.3company rating

    New Orleans, LA job

    About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview The Executive Meeting Manager brings to bear their organizational and detailing skills to identify and implement profitable execution of all groups. Ensure that each group that the manager is responsible for meets or exceeds their revenue expectations based on their contracts. Active and positive contribution towards a high-performance culture within the Convention Services Department through customer advocacy, sustained revenue achievement, communication and team participation. Essential Duties and Responsibilities * An understanding of both monthly forecasting and the annual budget process. * Understand the importance of raising the meeting planner evaluation scores and implement effective methods to ensure exceeding meeting planner satisfaction. * Optimize room rental charges. * Consistently participate in the re-booking of repeat business by having a track record of long-term client relationships. * Actively participate in industry related organizations (NACE, MPI). * Thorough knowledge of sales techniques including strong closing skills as well as negotiating skills. * Comfortable with hotel site inspections and client presentations. * Excellent creative skills to provide innovative set-ups, menus, and functions for groups. Ability to generate creative and innovative menus while working closely with Chef on pricing specialty menus. * Work closely with banquet department on operations and event execution. Ability to quickly evaluate alternatives and decide on a plan of action. * Provide overall direction, coordination, and ongoing evaluation of operations. Detailed execution of all banquet event orders generated by the Convention Services Department. * Experience providing Audio/Visual equipment and operating Audio/Visual as a profit center. * Excellent knowledge of computers, specifically Delphi, Word, and Excel. * Monitor group room blocks and pick up, generate detailed resumes for the operating departments. * Ability to work with outside vendors to ensure client satisfaction for all events/groups. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Prior experience in the field of hospitality with specific experience in catering sales is essential. * 1+ year within the Hospitality Industry required. * Must have experience at a similar size and quality hotel. * Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. * Knowledge of sales skills, revenue management, training, and motivation of peers. * Knowledge of hotel features, benefits, and competing hotels within the market. * Ability to execute appropriate action plans. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Ability to work effectively under time constraints and deadlines. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $60,000.00 - $65,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $60k-65k yearly Auto-Apply 9d ago
  • Senior Group Sales Manager

    HEI Hotels & Resorts 4.3company rating

    New Orleans, LA job

    About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. Essential Duties and Responsibilities * Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication. * Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales. * Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients. * Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts. * Develop and conduct persuasive verbal sales presentations to prospective clients. * Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account. * Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers. * Prepare correspondence to customers, internal booking reports and file maintenance. * Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required. * Attend trade shows, community events and industry meetings. * Advanced knowledge of market trends, competition, and key customers of the hotel. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills: * 3+ years of past sales experience preferred. * Must have experience at a similar size and quality hotel. * Ability to adapt communication style to suit different audiences. * Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. * Advanced knowledge of sales skills, revenue management, training, and motivation of peers. * Advanced knowledge of hotel and competitive market. * Ability to execute appropriate action plans. * Desire to participate as part of a team. * Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Leadership skills to motivate and develop staff and to ensure accomplishment of goals. * Able to set priorities, plan, organize, and delegate. * Written communication skills to be concise, well organized, complete, and clear. * Ability to work effectively under time constraints and deadlines. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $85,000.00 - $90,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $85k-90k yearly Auto-Apply 9d ago
  • Chef de Cuisine

    Kimpton Hotels 4.4company rating

    New Orleans, LA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do You'll run both the commercial and private kitchens by leading all aspects of the daily operations and support the Executive Chef. In this position you'll use your managerial, communication, and leadership skills. Some of your responsibilities include: * Build menus, design corresponding recipes, coordinate the preparation of those recipes. * Lead all kitchen employees. * Plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and problem solve. * Participate in service education through line-ups, menu meetings, and new staff training programs. * Track the kitchen's inventory, place orders, monitor equipment maintenance and condition, and ensure that the kitchen operates alongside state and federal health and safety codes. * We all wear multiple hats here at Kimpton. You may have to take on responsibilities outside of this job post at times, as we all do. What You Bring * 2 years of previous experience in similar or supportive role in a high-volume, full-service restaurant. * 2 or 4-year degree in Culinary Arts or Hospitality Management is preferred. * Food Handler Certification, Alcohol Awareness Certification (if applicable). * Able to coordinate and manage a team while handling multiple priorities under tight timelines in a rapidly changing environment. * Able to learn, retain, and present product, menu, and allergy information to guests and staff. * Knowledge or ability to quickly learn financial and business metrics and their effect on the restaurant operation. * Advanced and adaptable knowledge of culinary arts, oenology, pastry, banquet, in-room dining, as well as management skills is preferred. * Knowledge of Microsoft Windows operating system, Microsoft Office Suite, restaurant POS system, inventory management and/or procurement software experience, payroll and timekeeping software, business and accounting software may be required. * Flexible schedule, able to work evenings, weekends, and holidays when needed. * Excellent knife skills and product knowledge. * Passion for the hospitality industry and a desire to build a healthy and collaborative team. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $37k-50k yearly est. 2d ago
  • Maintenance Engineer

    Sage Hospitality Resources, LLP 4.5company rating

    Sage Hospitality Resources, LLP job in New Orleans, LA

    Why us? Sage has moved beyond cookie cutter to light the way-not for what our hotels "should be", but "could be". At Sage Hospitality Group, we're looking for people who aren't afraid to step a little outside of the box. Our associates are the best in the business. Smart and calculated, authentic and different, creative and independent. Job Overview Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner. Responsibilities + Respond to and handle guest requests in a courteous, efficient, safe manner. + Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms. + Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities. + Make rounds of the hotel property to ensure everything is in working order. + Clean and maintain all equipment and work areas. + Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased. + Handle elevator breakdowns. + Maintain proper records of the Rooms Preventive Maintenance Program and Request Program. + Complete work order request forms on a daily and timely basis. + Report any unsafe conditions to leadership. Qualifications Education/Formal Training High school diploma or equivalent trade school, special courses in building maintenance and construction. Experience A minimum of 6 months successful experience in equal or similar position. Knowledge/Skills + Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work. + May require ability to drive pick-up truck and snow removal equipment. + Ability to maintain logs and records. + Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Ability to hear portable radio, fire alarms, machinery, guests. + Ability to inspect, maintain equipment. + Ability to respond on portable radio to base station, guests. + Lifting, pushing, pulling and carrying required frequently to respond to requests for service and repairs anywhere in hotel or in parking lot. + Frequent bending and kneeling required to perform inspections and repairs. + 100% mobility required -must respond quickly to emergency. Potential continuous standing may be required. + Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours. + Driving -sometimes necessary to drive company pick-up truck/snow plow approximately 10% of time, unless snow emergency, then 100% of time. Environment Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting. Benefits Fun & Exciting Work Environment Competitive Health & Welfare Plans Discounted Room Rates for Choice & Sage Properties Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more Community-Oriented ID: _2025-29598_ Position Type: _Regular Full-Time_ Property : _Cambria Hotel_ Outlet: _Hotel_ Category: _Building & Facility Maintenance_ _Address_ : _632 Tchoupitoulas St_ _City_ : _New Orleans_ _State_ : _Louisiana_ EOE Protected Veterans/Disability
    $32k-38k yearly est. 33d ago
  • Engineer

    HEI Hotels & Resorts 4.3company rating

    New Orleans, LA job

    About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates, and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. Essential Duties and Responsibilities * Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. * Perform preventative maintenance assignments on a scheduled basis (e.g., "room care"). * Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement. * Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment. * Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. * Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening). * Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed. * Move furniture and fixtures throughout the building. * Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. * Exposure to extreme temperatures. * Operation of heavy machinery. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry. * Hotel experience preferred. * Climbing, reading, standing, walking, and routinely lifting 25 lbs. to 50 lbs. with or without reasonable accommodation. * Must be able to receive instructions and communicate progress of work assignments. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $17.00 - $17.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $17-17 hourly Auto-Apply 52d ago
  • Housekeeping Supervisor

    HEI Hotels & Resorts 4.3company rating

    New Orleans, LA job

    About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Maintain the building to ensure safe and clean experience for hotel guests, associates, and vendors. Provide Housekeeping Team direction and support. Essential Duties and Responsibilities * Supervise the housekeeping staff; providing open communication, training, coaching, and counseling and providing performance feedback to ensure maximum efficiency. * Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. * Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. * Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. * Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. * Respond to guest requests, concerns, and problems to ensure guest satisfaction. * Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction. * Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Housekeeping experience preferred. * Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. with or without reasonable accommodation. * Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, house-persons, and inspectors to complete their individual tasks if situation demands with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $17.00 - $17.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $17-17 hourly Auto-Apply 11d ago
  • Server- King Brasserie PT

    Kimpton Hotels 4.4company rating

    New Orleans, LA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: * Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers. * Greet and welcome our guests and promptly attend to tables. * Receive and take guest orders, process in POS system quickly and accurately. * Prepare and serve meal accompaniments to guests. * Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge. * Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management. * Perform sidework. * Open bottled wine for guests (wine service). * Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso). * Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed. * Attend all company and restaurant required trainings and meetings. * Maintain constant communication with support staff and management. * We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do. What You Bring * 1 year of experience in a similar or supportive role is preferred. * Food Handler and Alcohol Awareness Certifications (if applicable). * Able to prioritize multiple tasks in a dynamic environment. * Able to learn, retain, and present product, menu, and allergy information to guests. * Knowledge of or ability to learn the restaurant POS system is required. * Must be able to calculate the accurate bill amount and use proper credit card and money handling skills. * Excellent communication and presentation skills. * Passion for crafting and personalizing guest experiences. * Highly motivated and flexible with the ability to take initiative. * Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $18k-28k yearly est. 60d+ ago
  • Banquet Manager

    Kimpton Hotels 4.4company rating

    New Orleans, LA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As the Banquet Operations Manager, you'll provide leadership and support to the banquet staff while ensuring a high standard of guest satisfaction, and operating in the established budgets and goals. You'll ensure your team provides guests with excellent food and beverages in a timely, courteous, efficient, and accurate manner. Must be familiar with daily banquet operations including but not limited to; food, wine, spirits, and service techniques. Some of your responsibilities include: * Act as an advocate for your property, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return! * Lead all aspects of banquet operations and manage all floor staff. * Work cooperatively with chefs and cooks. * Promote a multifaceted and team work driven environment. * Ensure guests are served in an expedient and friendly manner. What You Bring * 3+ years of banquet experience, ideally with some supervisory experience. * Alcohol Awareness Training is preferred and Food Handler Certification (if applicable). * Ability to get along with staff and guests. * Passion for creating ridiculously personable experiences! * Highly motivated and flexible, with the ability to lead and take initiative. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $45k-60k yearly est. 2d ago
  • Public Area Attendant - Kimpton Hotel Fontenot

    Kimpton Hotels & Restaurants 4.4company rating

    New Orleans, LA job

    **Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Responsible for ensuring that the cleanliness standards are maintained on a consistent basis while providing the highest level of service for optimal guest satisfaction. Act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + You'll keep the locker room, restaurant, and pool-area bathrooms clean. + Dust, sweep, mop, vacuum all public areas and hallways. + Clean elevator door and vacuum constantly. + Clean windows. + Ensure all blinds are free of dust and debris. + Clean all marrows, picture frames, lamps, and baseboards. + Take out trash from all areas in the hotel. **What You Bring** + High School Diploma is preferred. + 1 year of experience in customer service or similar position. + A positive, hard-working attitude. + A real passion for customer service, basic writing skills, and good verbal communication skills. + Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
    $27k-33k yearly est. 3d ago
  • Banquet Setup

    HEI Hotels & Resorts 4.3company rating

    New Orleans, LA job

    About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist Banquet Manager in the preparing for banquet guests and ensure positive guest experience. Essential Duties and Responsibilities * Communicate with supervisor throughout shift to be aware of the work. * Set up all meeting rooms to the specifications of the guest. This includes considerable physical activity in transporting awkward and heavy materials such as staging, tables, chairs, dance floors, etc., from storage area to meeting rooms. * Supply and replenish meeting rooms with clean glasses and fresh water. * Break down all meeting rooms where meetings have concluded and return to storage closet so the room will be available to be reset for the next function. * Maintain established cleaning schedule of meeting rooms and ballrooms so the rooms stay presentable at all times. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Knowledge of various types of equipment and set up styles used in the meeting rooms. For example: different table types (round, schoolroom, etc.). * Ability to lift and move multiple tables and chairs and podiums weighing up to 100 lbs. through a crowded room with or without reasonable accommodation. * This position requires considerable physical activity on a continuous basis throughout the shift for room set up and break down with or without reasonable accommodation. * Ability to grasp, lift and/or carry, or otherwise move or push goods on a hand cart/truck weighing a maximum of 500 lbs. with or without reasonable accommodation. * Ability to stand for long periods of time with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $23k-29k yearly est. Auto-Apply 31d ago
  • Barista

    Kimpton Hotels 4.4company rating

    New Orleans, LA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do In this role, you will prepare and craft a variety of refreshing beverages for our guests. This position is ideal for someone who has worked previously in a juice bar or coffee house, as a barista or bartender preparing coffee drinks, fresh drinks, or cocktails. You'll act as an advocate for the hotel/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: * You'll greet and serve drinks guests in a warm, approachable, and hospitable manner. * Manage cash and credit transactions accurately and with ease. * Operate standard bar, coffee, and juice equipment. * Take pride and be passionate about your product, upselling when possible. * You'll ensure that all health code standards are followed to prevent the spoiling of food and beverages. * Maintain clean and sanitary work area, including tables, barista equipment, refrigerators etc. * Unpack deliveries, stock items, and complete comprehensive inventory for juices, spices and fresh ingredients. * We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring * 1 year of experience in a similar or supportive role is preferred. * Food Handler Certificate (if applicable). * Able to prioritize multiple tasks in a dynamic environment. * Able to learn, retain, and present product, menu, and allergy information to guests. * Restaurant inventory and/or software proficiency is a plus. * You're hardworking and dedicated with a real passion for hospitality. * You've got a flexible schedule, able to work weekends and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $28k-33k yearly est. 2d ago
  • Line Cook- KING - King Brasserie

    Kimpton Hotels & Restaurants 4.4company rating

    New Orleans, LA job

    **Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** You are hardworking with a real passion for crafting quality dishes according to restaurant specifications. You love maintaining and building sound working relationships with your teammates. You'll act as an ambassador for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Provide excellent quality and presentation of all food to the guests in a timely manner. + Stock and maintain sufficient levels of food products at line stations to assure a smooth service period. + Item specifications, including preparation, execution, and presentation will be provided to you. + Know and comply consistently with standard portion size, cooking methods, quality standards, kitchen rules, policies and procedures. + Prevent the spoiling and contamination of foods by implementing proper sanitation practices while ensuring compliance with policy and health regulations. + Maintain a clean work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment. + Assist in the daily cleaning of the pantry, cooking line, prep kitchen, dish area, stairs, walk-in and prep area. + Report any maintenance or repairs needed to the Executive Chef. + Follow departmental policies as well as restaurant rules and regulations set forth in the Employee Handbook and by management. **What You Bring** + 2 years of previous experience in restaurant and/or culinary experience in a high volume, full service restaurant is preferred. + Time management and organizational ability required for high quality food production. + Ability to work with minimal direction or supervision to complete assigned tasks. + Food Handler Certification (if applicable). + Trained in knife skills and basic kitchen equipment usage. + Able to multitask in a dynamic, and fast paced environment. + You're able to establish a positive rapport with many types of personalities. + Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
    $28k-33k yearly est. 9d ago
  • P/T Night Auditor

    Sage Hospitality Resources, LLP 4.5company rating

    Sage Hospitality Resources, LLP job in New Orleans, LA

    Why us? Sage has moved beyond cookie cutter to light the way-not for what our hotels "should be", but "could be". At Sage Hospitality Group, we're looking for people who aren't afraid to step a little outside of the box. Our associates are the best in the business. Smart and calculated, authentic and different, creative and independent. Job Overview Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities + Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. + Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. + Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. + Balance and close all bank ticket codes, daily. + Run night audit final after insuring all revenues are in balance nightly. + Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. + Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. + Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. + Perform the duties of a Front Desk Clerk including express checkouts. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Knowledge/Skills + Ability to operate personal computer, cash register and calculator. + Ability to compile facts and figures. + Telephone and guest relations etiquette and skills. + Moderate hearing required to communicate with guests. + Excellent vision required for viewing of CRT screen. + Excellent speech communication skills required to communicate with guests over the telephone. + Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, + Mobility - must be able to reach all areas of hotel to assist clients. + Prolonged standing. + Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits Fun & Exciting Work Environment Competitive Health & Welfare Plans Discounted Room Rates for Choice & Sage Properties Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more Community-Oriented ID: _2025-29669_ Position Type: _Regular Part-Time_ Property : _Cambria Hotel_ Outlet: _Hotel_ Category: _Front Desk & Guest Services_ Min: _USD $17.00/Hr._ _Address_ : _632 Tchoupitoulas St_ _City_ : _New Orleans_ _State_ : _Louisiana_ EOE Protected Veterans/Disability
    $17 hourly 25d ago
  • Steward

    Sage Hospitality Group 4.5company rating

    Sage Hospitality Group job in New Orleans, LA

    **Why us?** Working at Hotel de la Poste in the heart of New Orleans' vibrant French Quarter offers a unique opportunity to immerse yourself in the rich culture and timeless charm of this iconic city. Newly transitioned from The W New Orleans, this soft-branded Renaissance hotel blends modern luxury with the distinctive, spirited essence of New Orleans-where history, music, and cuisine converge. As a member of our team, you'll be part of a dynamic atmosphere that celebrates the city's lively energy and unparalleled hospitality, while offering guests an unforgettable experience surrounded by historic architecture, jazz-filled streets, and world-class **Job Overview** Under general supervision, provides the restaurant and kitchen with clean and sanitary ware. **Responsibilities** + Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing. + Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed. + Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls. + Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff. + Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places. + Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners. + Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations. + Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements. + Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens. + Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor. + Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors. + Performs other duties as assigned, requested or deemed necessary by management. **Qualifications** **Education/Formal Training** None **Experience** None **Knowledge/Skills** + Must have basic knowledge of dishwashing. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must be able to see minute objects at arm's length, to read meters and controls. + Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head. + Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. + Must be able to travel up to 300 feet and standing on a regular basis throughout the shift. + Must be able to understand and follow verbal/written instructions and able to communicate. + Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations + Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care. **Environment** Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. **Benefits** Fun & Exciting Work Environment Competitive Health & Welfare Plans Discounted Room Rates for Marriott & Sage Properties Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more Community-Oriented **ID:** _2025-29379_ **Position Type:** _Regular Full-Time_ **Property** **:** _Hotel de la Poste_ **Outlet:** _Restaurant_ **Category:** _Culinary_ **_Address_** **:** _316 Chartres St_ **_City_** **:** _New Orleans_ **_State_** **:** _Louisiana_ EOE Protected Veterans/Disability
    $24k-30k yearly est. 54d ago
  • Part TIme Server- Peacock Room - Kimpton Hotel Fontenot

    Kimpton Hotels & Restaurants 4.4company rating

    New Orleans, LA job

    **Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Provide guests with quality customer service by demonstrating excellent knowledge of all menu items. Serve food and beverages to guests in a punctual, courteous, efficient and accurate manner. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Provide support and assistance when possible to your team while keeping all areas clean, dry and safe for your coworkers. + Greet and welcome our guests and promptly attend to tables. + Receive and take guest orders, process in POS system quickly and accurately. + Prepare and serve meal accompaniments to guests. + Learn and maintain product knowledge of the food, wine, and beverage menu(s), as well as general restaurant knowledge. + Ensure that guests have an enjoyable and memorable experience, if there are any complaints relay them to management. + Perform sidework. + Open bottled wine for guests (wine service). + Perform setup and breakdown of various stations (i.e. deli, dessert, coffee, espresso). + Assist with setting and bussing tables, taking to-go orders, seating guests, and answering phones as needed. + Attend all company and restaurant required trainings and meetings. + Maintain constant communication with support staff and management. + We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post, as we all do. **What You Bring** + 1 year of experience in a similar or supportive role is preferred. + Food Handler and Alcohol Awareness Certifications (if applicable). + Able to prioritize multiple tasks in a dynamic environment. + Able to learn, retain, and present product, menu, and allergy information to guests. + Knowledge of or ability to learn the restaurant POS system is required. + Must be able to calculate the accurate bill amount and use proper credit card and money handling skills. + Excellent communication and presentation skills. + Passion for crafting and personalizing guest experiences. + Highly motivated and flexible with the ability to take initiative. + Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
    $18k-26k yearly est. 30d ago

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