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Sage Hospitality Group jobs in New Orleans, LA - 68 jobs

  • Valet Attendant

    Sage Hospitality Resources, LLP 4.5company rating

    Sage Hospitality Resources, LLP job in New Orleans, LA

    Why us? Working at Hotel de la Poste in the heart of New Orleans' vibrant French Quarter offers a unique opportunity to immerse yourself in the rich culture and timeless charm of this iconic city. Newly transitioned from The W New Orleans, this soft-branded Renaissance hotel blends modern luxury with the distinctive, spirited essence of New Orleans-where history, music, and cuisine converge. As a member of our team, you'll be part of a dynamic atmosphere that celebrates the city's lively energy and unparalleled hospitality, while offering guests an unforgettable experience surrounded by historic architecture, jazz-filled streets, and world-class Job Overview Under general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures. Responsibilities + Meet and greet all guests in all forms of transportation arriving at the hotel. + Assist guests with retrieving their luggage from vehicles. + Point out to guest and note existing vehicle damage on key tags in the appropriate space provided. + Assist Doorman in escorting guests and luggage into the lobby for registration. + Explain valet parking procedures and fees. + Give proper directions to registration area for check-in. + Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto. + Drive vehicles in a safe and efficient manner. + Give general directions and information. + Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities. + Professionalism and courtesy are to be extended at all times to guests, associates and vendors. + Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel. OTHER RESPONSIBILITIES + All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High School diploma or equivalent Experience None Knowledge/Skills + Must have general knowledge of basic customer service skills and be fluent in oral and written English. + Must have knowledge of local establishments, businesses and the surrounding community in general. + Must be able to drive automatic and manual vehicles. Must have a valid driver's license. Must have a driving record that meets the needs of our insurance carrier. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must be able to see objects and people up close and at a distance. + Must be able to grasp handles, carry bundles and lift packages. + Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift. Environment Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position. Benefits Fun & Exciting Work Environment Competitive Health & Welfare Plans Discounted Room Rates for Marriott & Sage Properties Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more Community-Oriented. ID: _2026-30229_ Position Type: _Regular Full-Time_ Property : _Hotel de la Poste_ Outlet: _Hotel_ _Address_ : _316 Chartres St_ _City_ : _New Orleans_ _State_ : _Louisiana_ EOE Protected Veterans/Disability
    $17k-22k yearly est. 7d ago
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  • Assist Mgr F&B OEM

    Sage Hospitality Group 4.5company rating

    Sage Hospitality Group job in New Orleans, LA

    **Why us?** Sage has moved beyond cookie cutter to light the way-not for what our hotels "should be", but "could be". At Sage Hospitality Group, we're looking for people who aren't afraid to step a little outside of the box. Our associates are the best in the business. Smart and calculated, authentic and different, creative and independent. **Job Overview** The Assistant Food & Beverage Manager assists in the management of daily restaurant operations, Room Service, Bar, and catering in order to achieve customer satisfaction and quality service. Manages menu updates, promotions, guest service, accurate ordering. Implements beverage and liquor control procedures and ensures liquor law compliance. Aligns of company policies and brand standards. Responsible for quality service, achieving financial and service goals, and managing within approved budgets. **Responsibilities** + Assist in overall supervision of the department as outlined in manager's job description. + Complete environmental checklist for dining room. + Spot check liquor pars. Order daily supplies. + Hold pre-meal meetings. + Follow up on established training steps. + Handle guest comments and complaints and ensure guest satisfaction. + Stay on the floor during peak hours. + Communicate with guests and receive feedback. + Observe, teach and correct staff's service. + Monitor each guest experience. + Examine food preparation and beverage presentation. + Maintain condition of dining room, lobby lounge, morsels, mini bar and room service. + Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly. + Participate in recruitment, management and discipline of associates as needed. + Prepare maintenance request and follow-up. + Monitor food and liquor requisitions and food waste. + Check bar controls, shot glass use, red lining, and bottles totally empty daily. + Must be familiar with and adhere to all liquor liability laws. + Must know emergency procedures and work to prevent accidents. **Qualifications** **Education/Formal Training** More than two years of post high school education. **Experience** One to two years of employment in a related position with this company or other organization(s). **Knowledge/Skills** + Excellent comprehension for assisting with guest and associate matters. + Vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules. + Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies. + Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs. + Must have knowledge of chemicals/agents for training purposes. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs. + Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. + No kneeling required. + Mobility -95% of shift covering all areas of outlets supervising. + Continuous standing to assist at hostess station -minimal stationary standing. + Climbing stairs -varies by location. + No driving required. **Environment** Inside 95% of shift. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen. **ID:** _2026-30282_ **Position Type:** _Regular Full-Time_ **Property** **:** _Cambria Hotel_ **Outlet:** _Cambria Bistro_ **Category:** _Restaurant Operations_ **Min:** _USD $19.00/Hr._ **Tipped Position:** _Yes_ **_Address_** **:** _632 Tchoupitoulas St_ **_City_** **:** _New Orleans_ **_State_** **:** _Louisiana_ EOE Protected Veterans/Disability
    $19 hourly 1d ago
  • Room Attendant

    Kimpton Hotels 4.4company rating

    New Orleans, LA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return. Some of your responsibilities include: * Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures. * Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories. * Provide necessary linen and amenities to guests in accordance with the guest room legend. * Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked. * Report any damage, hazards, repairs, and strangers in assigned areas. * Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it. * Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team. * Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines. * Restock the cart at the end of your shift and organize the linen closet to prepare for the next day. * Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager. * Perform other duties as directed, developed, or assigned. What You Bring * High School Diploma or General Education Degree (GED) is preferred. * 1 year of experience in customer service or similar role. * Excellent problem solver with great intuition. * You genuinely care for the safety and security of the guests. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $20k-25k yearly est. 47d ago
  • Dishwasher

    Kimpton Hotels 4.4company rating

    New Orleans, LA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Ensure guests receive clean and spotless china, silverware, and glassware. Provide Cooks, Bussers, Bartenders, and Servers with support and assistance. Keep all areas clean, dry, and safe for other workers, all the while providing outstanding service to our guests along the way. Some of your responsibilities include: * Operate all kitchen and dishwashing equipment safely. * Wash dishes, glassware, equipment, and silverware by hand when necessary. * Keep area in kitchen clean and free of debris and water. * Restock all supplies and stock any deliveries received in a timely and safe manner. * Remove all trash and debris from restaurant routinely. * Assist other restaurant personnel with tasks. * We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring * Prior experience is preferred. * Food Handler Certification (if applicable). * Dedicated and hardworking. * Able to follow verbal instructions and training, and able to work with minimal direction or supervision to complete assigned tasks. * Flexible schedule and are able to work evenings, weekends and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $24k-28k yearly est. 29d ago
  • Gift Shop Attendant

    HEI Hotels and Resorts 4.3company rating

    New Orleans, LA job

    About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Maintain a clean and attractive shop for guests, while offering superior customer service. Essential Duties and Responsibilities Promote sales by using suggestive selling techniques. Ensure that the shop is kept clean, and that displays are attractively merchandised to promote sales. Ensure all assigned inventory counts are accurate. Protect assets against losses and shoplifting. Handle all cash transactions accurately. Follow proper procedures for credit card and room charge transactions and obtain proper identification and department information for all associate discounts. •Adhere to the hotel cash handling policies. Practice proper register operation procedures. Assist in the training of new staff to ensure standard operating procedures are communicated and adhered to. Maintain constant communication line with gift shop manager/supervisor in order to keep abreast of all shop related problems, customer requests and fast-moving items to maximize sales and guest satisfaction. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Mathematic proficiency required to handle cash. Requires knowledge of computer equipment or other technical devices and the ability to operate cash register. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $16.00 - $16.00 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $16-16 hourly 60d+ ago
  • General Accountant

    Sage Hospitality Resources, LLP 4.5company rating

    Sage Hospitality Resources, LLP job in New Orleans, LA

    Why us? Working at Hotel de la Poste in the heart of New Orleans' vibrant French Quarter offers a unique opportunity to immerse yourself in the rich culture and timeless charm of this iconic city. Newly transitioned from The W New Orleans, this soft-branded Renaissance hotel blends modern luxury with the distinctive, spirited essence of New Orleans-where history, music, and cuisine converge. As a member of our team, you'll be part of a dynamic atmosphere that celebrates the city's lively energy and unparalleled hospitality, while offering guests an unforgettable experience surrounded by historic architecture, jazz-filled streets, and world-class. Job Overview The General Accountant maintains the property's Income Audit, Accounts Receivable, Accounts Payable, Payroll System, and General Cashier functions in a timely, accurate manner in accordance with accounting policies and procedures. Sort documents and post debits/credits to proper accounts. Verify amounts and codes on various forms for accuracy. Balance entries and make necessary corrections. Maintain and make necessary adjustments to records and/or logs such as journals, payroll/time reports, or property records. Verify and reconcile simple bank statements or department records. Responsibilities + Work in conjunction with the night auditors and department managers to maximize revenues and ensure accuracy of postings through processing the income audit daily. + Work closely with sales managers to ensure accurate/timely group billing and follow up with and manage hotel A/R aging. + Assist in training of accounting practices within other departments to ensure understanding of SOPs and compliance audit requirements. + Analyze financial data and resolve discrepancies and provide open communications and recommendations for changes and efficiencies as appropriate. + Create and delivery of payroll and daily revenue reports to department managers. Follow up on discrepancies of reports. + Balance, reconcile and close various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained. + Respond to customer issues/complaints/problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. + Prepare reports and communications to the Controller, Assistant Controller and other Hotel Executive Committee members on revenue issues/problems and other pertinent information. + Process payroll to meet compliance standards and deadlines. + Input and reconcile daily tip reporting. + Distribution of payroll to comply with standards and deadlines. + Maintains a friendly, cheerful and courteous manner at all times. + All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training One to two years of post-high school education. Experience One year of experience in similar role. Accounting background preferred, but not required. Knowledge/Skills + Requires thorough knowledge of the practices and procedures of the accounting and hospitality professions. + Requires knowledge of the hotel's and company policies and procedures and the ability to determine course of action based on these guidelines. + Ability to compile facts and figures. + Prefer intermediate MicroSoft Office skills. Excel and Word. + Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations. + Ability to make decisions based on general policies and procedures. + Ability to operate a computer and calculator. + Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized. + Must have ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Lifting, carrying of files/papers - typically 10-15 lbs. + Bending/kneeling required for transporting documents and filing. + Mobility - must be able to move between offices and hotel and help during an emergency situation. Environment Prolonged sitting at indoor, thermostatically climate-controlled work area under florescent lighting Benefits Fun & Exciting Work Environment Competitive Health & Welfare Plans Discounted Room Rates for Marriott & Sage Properties Negotiated Corporate Discounts on Home Insurance, Movie Tickets, Flowers & more Community oriented. ID: _2026-30235_ Position Type: _Regular Full-Time_ Property : _Hotel de la Poste_ Outlet: _Hotel_ Category: _Finance & Accounting_ Max: _USD $41,000.00/Hr._ Tipped Position: _No_ _Address_ : _316 Chartres St_ _City_ : _New Orleans_ _State_ : _Louisiana_ EOE Protected Veterans/Disability
    $54k-72k yearly est. 5d ago
  • Director of Banquets

    Kimpton Hotels 4.4company rating

    New Orleans, LA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As the Banquet Operations Manager, you'll provide leadership and support to the banquet staff while ensuring a high standard of guest satisfaction, and operating in the established budgets and goals. You'll ensure your team provides guests with excellent food and beverages in a timely, courteous, efficient, and accurate manner. Must be familiar with daily banquet operations including but not limited to; food, wine, spirits, and service techniques. Some of your responsibilities include: * Act as an advocate for your property, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return! * Lead all aspects of banquet operations and manage all floor staff. * Work cooperatively with chefs and cooks. * Promote a multifaceted and team work driven environment. * Ensure guests are served in an expedient and friendly manner. What You Bring * 3+ years of banquet experience, ideally with some supervisory experience. * Alcohol Awareness Training is preferred and Food Handler Certification (if applicable). * Ability to get along with staff and guests. * Passion for creating ridiculously personable experiences! * Highly motivated and flexible, with the ability to lead and take initiative. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $60k-112k yearly est. 47d ago
  • Overnight Security Officer

    HEI Hotels & Resorts 4.3company rating

    New Orleans, LA job

    About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Perform protective, preventative, safety, and security related enforcement functions touring hotel complex to ensure the safety and wellbeing of all hotel guests, associates, and vendors. Implements and monitors all related SOP's, Mission Vision, and Values in a courteous and restrained manner in coping with emergencies, undesired conduct, disturbances, and threats. Essential Duties and Responsibilities * Spend majority of shift on foot patrol, walking, climbing stairs of the interior and perimeter of the hotel to observe and identify potential security and safety risks or undesirable conditions. Requires verbal communication using pager and two-way radio, bending, stooping, and kneeling. * Maintain order in the hotel, dealing with the welfare of guests, and assisting with door lock problems. Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. * Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons, and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs, and safety equipment using manual dexterity of hands. * Watch for suspicious persons entering, exiting, or loitering around building. Conduct walk through observations of entire hotel. Promote safe work practices. * Answer security telephone and safety hotline calls and respond in a timely manner based on priority. * Observe the security monitors for any unusual activity and in the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly. * Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Maintain a professional appearance and manner at all times. * Can communicate well with guests. * Must be willing to "pitch-in" and help co- workers with their job duties and be a team player. * Thorough knowledge of the layout of the building, function rooms, and some knowledge of the city and surrounding areas. * Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation. * Hearing and visual ability to observe and detect signs of emergency situations with or without reasonable accommodation. * Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property with or without reasonable accommodation. * Ability to grasp, lift and/or carry or otherwise move goods weighing a maximum of 150 lbs. with or without reasonable accommodation. * Sufficient manual dexterity in hands with or without reasonable accommodation. * Ability to climb stairs and ladders at a rapid pace with or without reasonable accommodation. * Ability to perform duties within extreme temperature ranges with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $16.00 - $16.00 Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $16-16 hourly Auto-Apply 29d ago
  • House person

    Sage Hospitality Resources, LLP 4.5company rating

    Sage Hospitality Resources, LLP job in New Orleans, LA

    Why us? Sage has moved beyond cookie cutter to light the way-not for what our hotels "should be", but "could be". At Sage Hospitality Group, we're looking for people who aren't afraid to step a little outside of the box. Our associates are the best in the business. Smart and calculated, authentic and different, creative and independent. Job Overview Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction. Responsibilities + Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty trash receptacles + Remove trash and/or linens and note any areas that need immediate cleaning. + Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to: hallways, elevators, service areas, stairwells, etc. + Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner. + Aid section housekeepers as needed (i.e. bed boards, roll-ways, etc.). + Stock linen and supply closets to ensure par inventories. + Report any missing/found articles, damage or merchandise problems to the Senior Housekeeper or supervisor. + Respond to guest requests and questions and report guest issues and complaints in a hospitable manner to ensure guest satisfaction. Qualifications Education/Formal Training No formal education required. Experience No experience required Knowledge/Skills + Self-starting personality with an even disposition. + Ability to meet standards of appearance. + Ability to communicate with guests, housekeepers/main linen room attendant, supervisor. + Ability to assess required reaction to meet standards. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. + Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes. + Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. + Continuous standing -continuously standing and/or walking to accomplish all that is required for position. + Climbing stairs -approximately 40 steps 15% of 40 hour week. ID: _2026-30193_ Position Type: _Regular Part-Time_ Property : _Cambria Hotel_ Outlet: _Not Applicable_ Category: _Housekeeping & Laundry_ Min: _USD $15.00/Hr._ Tipped Position: _Yes_ _Address_ : _632 Tchoupitoulas St_ _City_ : _New Orleans_ _State_ : _Louisiana_ EOE Protected Veterans/Disability
    $15 hourly 7d ago
  • Maintenance Engineer

    Kimpton Hotels 4.4company rating

    New Orleans, LA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Responsibilities include maintaining all equipment, systems and building components including, but not limited to; mechanical and electrical systems, pumps, HVAC, refrigeration, plumbing, locks, furniture, paint, wall coverings, tile and other equipment. Some of your responsibilities include: * Build, repairs, and paints all parts of the hotel. * Install and replaces lighting fixtures and bulbs. * Clean carpets and rugs. * Visually inspect and test machinery and equipment. * Listen for unusual sounds from machines or equipment to detect malfunction and discusses machine operation variations with supervisors or other maintenance workers to diagnose problem or repair machine. * Dismantle defective machines and equipment and installs new or repaired parts. * Repair and maintain physical structure of establishment. * Fabricate and repairs furniture and fixtures. * Attend all scheduled training classes and meetings. * Paint corridors, hotel rooms, and lobby areas when necessary. * Transport heavy boxes and packages within the hotel for maintenance and repairs. * Assist in delivering and setup of all new equipment such as televisions, mattresses, tables, chairs, etc. * Communicate with Maintenance Supervisor on projects as assigned. * Respond to all customer requests in a timely and personable manner. What You Bring * Previous experience as a hotel engineer is preferred or comparable maintenance experience at an establishment such as apartment complex or office building. * Ability to be yourself, lead yourself, make it count! * Flexible schedule, able to work evenings, weekends and holidays. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $32k-42k yearly est. 5d ago
  • Front Office Manager

    HEI Hotels & Resorts 4.3company rating

    New Orleans, LA job

    About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments. Essential Duties and Responsibilities * Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied. * Implement company and franchise programs. * Prepare forecasts and reports and assist in the development of the room's budget. * Monitor and maintain the front office systems and equipment to ensure their optimum performance. * Track guest satisfaction surveys and maximize usage of the guest response tracking system. * Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs. * Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals. * Communicate both verbally and in writing to provide clear direction to staff. * Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality. * Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied. * Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction. * Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations. * Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality. * Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues. * Regular attendance in conformance with the standards is essential to the successful performance of this position. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Minimum of 2 years Front Desk experience, preferably in leadership role. * Proficient with PMS system. * Advanced knowledge of brand's reward program. * Able to handle cash and credit transactions. * Computer literacy and financial management a must. * Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. * General knowledge of local area attractions and transportation. * Able to observe and detect signs of emergency situations. Able to remain calm and alert, during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. * Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues and labor relations, including, but not limited to the following statues and their comparable state and local laws. * Able to establish and maintain effective working relationships with associates and customers. * Able to make sound business decisions and take action quickly based on previous experience and good judgment. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Effective verbal and written communication skills. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $42k-51k yearly est. Auto-Apply 5d ago
  • Engineer

    HEI Hotels and Resorts 4.3company rating

    New Orleans, LA job

    About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates, and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. Essential Duties and Responsibilities Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard. Perform preventative maintenance assignments on a scheduled basis (e.g., "room care"). Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement. Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment. Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening). Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed. Move furniture and fixtures throughout the building. Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction. Exposure to extreme temperatures. Operation of heavy machinery. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry. Hotel experience preferred. Climbing, reading, standing, walking, and routinely lifting 25 lbs. to 50 lbs. with or without reasonable accommodation. Must be able to receive instructions and communicate progress of work assignments. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $17.00 - $17.00 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $17-17 hourly 60d+ ago
  • Chef de Cuisine

    Kimpton Hotels 4.4company rating

    New Orleans, LA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do You'll run both the commercial and private kitchens by leading all aspects of the daily operations and support the Executive Chef. In this position you'll use your managerial, communication, and leadership skills. Some of your responsibilities include: * Build menus, design corresponding recipes, coordinate the preparation of those recipes. * Lead all kitchen employees. * Plan, assign, and direct work; appraise performance; reward and coach employees; address complaints and problem solve. * Participate in service education through line-ups, menu meetings, and new staff training programs. * Track the kitchen's inventory, place orders, monitor equipment maintenance and condition, and ensure that the kitchen operates alongside state and federal health and safety codes. * We all wear multiple hats here at Kimpton. You may have to take on responsibilities outside of this job post at times, as we all do. What You Bring * 2 years of previous experience in similar or supportive role in a high-volume, full-service restaurant. * 2 or 4-year degree in Culinary Arts or Hospitality Management is preferred. * Food Handler Certification, Alcohol Awareness Certification (if applicable). * Able to coordinate and manage a team while handling multiple priorities under tight timelines in a rapidly changing environment. * Able to learn, retain, and present product, menu, and allergy information to guests and staff. * Knowledge or ability to quickly learn financial and business metrics and their effect on the restaurant operation. * Advanced and adaptable knowledge of culinary arts, oenology, pastry, banquet, in-room dining, as well as management skills is preferred. * Knowledge of Microsoft Windows operating system, Microsoft Office Suite, restaurant POS system, inventory management and/or procurement software experience, payroll and timekeeping software, business and accounting software may be required. * Flexible schedule, able to work evenings, weekends, and holidays when needed. * Excellent knife skills and product knowledge. * Passion for the hospitality industry and a desire to build a healthy and collaborative team. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $37k-50k yearly est. 15d ago
  • House Attendant - Kimpton Hotel Fontenot

    Kimpton Hotels & Restaurants 4.4company rating

    New Orleans, LA job

    **Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean. + Clean and set-up meeting room functions according to the function sheets. + Deep cleaning of areas including the shampooing of rooms and public spaces as assigned. + Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events. + Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk. + Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift. + Check and replenish your supplies and cleaning tools. + Quickly respond to guest requests in a friendly manner. + Return lost items with proper documentation to the Housekeeping Department. + We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do. **What You Bring** + High School Diploma is preferred. + 1 year of experience in customer service or similar position. + Previous housekeeping experience is a plus. + Passion for customer service and good verbal communication skills, basic writing skills. + Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
    $24k-43k yearly est. 6d ago
  • Director of Sales & Marketing

    Sage Hospitality Resources, LLP 4.5company rating

    Sage Hospitality Resources, LLP job in New Orleans, LA

    Why us? Working at Hotel de la Poste in the heart of New Orleans' vibrant French Quarter offers a unique opportunity to immerse yourself in the rich culture and timeless charm of this iconic city. Newly transitioned from The W New Orleans, this soft-branded Renaissance hotel blends modern luxury with the distinctive, spirited essence of New Orleans-where history, music, and cuisine converge. As a member of our team, you'll be part of a dynamic atmosphere that celebrates the city's lively energy and unparalleled hospitality, while offering guests an unforgettable experience surrounded by historic architecture, jazz-filled streets, and world-class. Job Overview Meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. Responsibilities + Achieves a minimum of 90% of productivity goals and 100% of activity goals, as established by management. + Leads direct reports in a manner that achieves the properties sales goals and holds them accountable to their essential duties and responsibilities. + Direct Sales: Targets appointment-oriented sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and posses a valid state driver's license in order to make sales calls. + Key Account Management: Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth. + New Account Development: Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business. + Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts. + Plan and implement ecommerce and internet marketing strategies. + Promote the story of the brand and the hotel in the market, with the goal of increasing overall profitability of the property. + Adjust the sales plan according to changes in business and marketing trends, aggressively pursue the market mix and type of group and transient business that will best achieve the success of the hotel and support the selling philosophy, meet or exceed the budgeted goals in sales, profit and occupancy for the total hotel operation. + Maintain a current working knowledge of the competition, demonstrate a working knowledge of all hotel operation, and maintain an awareness and application of current state of the art sales techniques and practices. + Continually targets and prospects for new business through telemarketing, individual creativity and innovation. + Yield Management: Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance. + Account Service and Management: Maintains well-documented, accurate, organized and up-to-date file management system in order to service client and employer in the most expedient, organized and knowledgeable manner. + Develops strong customer relations through frequent communication and the use of professional, courteous and ethical interpersonal interaction. + Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. + Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner. + Product Knowledge: Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities. + Time Management: Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts. + Professionalism: Controls expenses including travel on the property's behalf in order to minimize hotel costs. + Represents themselves, the hotel and Sage Hospitality Resources, Inc. with the highest level of integrity, professionalism, a service-focused approach and a caring, sincere attitude at all times. + Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel. + Display a neat, clean and business-like appearance at all times. Qualifications Education/Formal Training Minimum of high school diploma or equivalent. Experience 4+ years of hotel sales management experience Knowledge/Skills + 3-5 years sales management experience + Requires knowledge of general sales techniques, yield management, and customer service skills. + Ability to Travel + Requires the ability to hear, speak, read and write English fluently. + Requires 12th grade level mathematics, spelling and reading skills. + Requires effective business writing skills. + Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions + Understand and follow verbal/written instructions. + Organized. + Be able to work on more than one task at a time. + Develop strong internal and customer relations. + Set and manage priorities and plan activities in advance. + Adhere to deadlines. + Solve Problems and make sound business decisions. + Understand and follow verbal/written instructions. Work on more than one task at a time. Develop strong internal and customer relationships. Set and manage priorities and plan activities in advance. Solve problems and make sound business decisions. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Sitting 85%, Walking 5%, Standing 5%, bending, kneeling, lifting, climbing 5% + Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, and operate basic office equipment. Environment Office environment, weather exposure when making sales calls Benefits Eligible to participate in Sage bonus plan. Unlimited paid time off Medical, dental, & vision insurance Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid FMLA leave for up to a period of 12 weeks Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. ID: _2026-30248_ Position Type: _Regular Full-Time_ Property : _Hotel de la Poste_ Outlet: _Hotel_ Category: _Sales & Marketing_ Tipped Position: _No_ _Address_ : _316 Chartres St_ _City_ : _New Orleans_ _State_ : _Louisiana_ EOE Protected Veterans/Disability
    $69k-93k yearly est. 5d ago
  • Night Auditor

    HEI Hotels & Resorts 4.3company rating

    New Orleans, LA job

    About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Essential Duties and Responsibilities * Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. * Run audit reports/journals from the front office system, Point of Service and the computer. * Make corrections and adjustments and handle all computer problems that might occur throughout the shift. * Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. * Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. * Ability to effectively deal with guest and associate concerns in a friendly and positive manner. * Ability to access and accurately input information using a moderately complex computer system. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $26k-30k yearly est. Auto-Apply 9d ago
  • Barista

    Kimpton Hotels 4.4company rating

    New Orleans, LA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do In this role, you will prepare and craft a variety of refreshing beverages for our guests. This position is ideal for someone who has worked previously in a juice bar or coffee house, as a barista or bartender preparing coffee drinks, fresh drinks, or cocktails. You'll act as an advocate for the hotel/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: * You'll greet and serve drinks guests in a warm, approachable, and hospitable manner. * Manage cash and credit transactions accurately and with ease. * Operate standard bar, coffee, and juice equipment. * Take pride and be passionate about your product, upselling when possible. * You'll ensure that all health code standards are followed to prevent the spoiling of food and beverages. * Maintain clean and sanitary work area, including tables, barista equipment, refrigerators etc. * Unpack deliveries, stock items, and complete comprehensive inventory for juices, spices and fresh ingredients. * We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. What You Bring * 1 year of experience in a similar or supportive role is preferred. * Food Handler Certificate (if applicable). * Able to prioritize multiple tasks in a dynamic environment. * Able to learn, retain, and present product, menu, and allergy information to guests. * Restaurant inventory and/or software proficiency is a plus. * You're hardworking and dedicated with a real passion for hospitality. * You've got a flexible schedule, able to work weekends and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $28k-33k yearly est. 47d ago
  • Line Cook- PT - Peacock Room

    Kimpton Hotels & Restaurants 4.4company rating

    New Orleans, LA job

    **Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** You are hardworking with a real passion for crafting quality dishes according to restaurant specifications. You love maintaining and building sound working relationships with your teammates. You'll act as an ambassador for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Provide excellent quality and presentation of all food to the guests in a timely manner. + Stock and maintain sufficient levels of food products at line stations to assure a smooth service period. + Item specifications, including preparation, execution, and presentation will be provided to you. + Know and comply consistently with standard portion size, cooking methods, quality standards, kitchen rules, policies and procedures. + Prevent the spoiling and contamination of foods by implementing proper sanitation practices while ensuring compliance with policy and health regulations. + Maintain a clean work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment. + Assist in the daily cleaning of the pantry, cooking line, prep kitchen, dish area, stairs, walk-in and prep area. + Report any maintenance or repairs needed to the Executive Chef. + Follow departmental policies as well as restaurant rules and regulations set forth in the Employee Handbook and by management. **What You Bring** + 2 years of previous experience in restaurant and/or culinary experience in a high volume, full service restaurant is preferred. + Time management and organizational ability required for high quality food production. + Ability to work with minimal direction or supervision to complete assigned tasks. + Food Handler Certification (if applicable). + Trained in knife skills and basic kitchen equipment usage. + Able to multitask in a dynamic, and fast paced environment. + You're able to establish a positive rapport with many types of personalities. + Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
    $28k-33k yearly est. 30d ago
  • Engineering Supervisor

    HEI Hotels and Resorts 4.3company rating

    New Orleans, LA job

    About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy. Essential Duties and Responsibilities Assume control of the Engineering Department when the Chief Engineer is not available. Understand all building related systems and equipment - Electrical, HVAC, Plumbing, Life Safety, IT, HVACandR, Kitchen, Laundry, Pool, etc. Follow company preventative maintenance procedures and guidelines for guestrooms, equipment, public space, grounds, landscaping, and building envelop, etc. Maintain engineering related check book accounting procedures to ensure department operates with-in budgeted guidelines while maintaining required stock of supplies and materials. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate. Effectively supervise, train, and assign tasks to and follow-up with engineering staff to ensure maximum productivity. Understand the engineering records and filing system to support RandM Budget, PM Programs, Capital Budget, Capital Projects, Life Safety Systems and Inspections, etc. Monitor and maintain all Engineering Spaces in a safe, clean, organized, energy efficient manner. Tour hotel complex daily identifying items requiring engineering, housekeeping or other departmental actions. Considered the property expert on all Life Safety related items, trains all managers in these areas. Understand all Brands related issues and procedures; as well as all Brand related GSS, GSI, AYS, DTS problem tracking procedures and is working to correct them. Basic understanding of elementary accounting procedures. Basic understanding of PC operation and a working knowledge of Microsoft Office programs and internet use. Ability to remain calm in stressful situations, seen as a strong leader throughout the hotel. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry. 3+ years of hands-on experience at a comparable location. Hotel experience preferred. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Be skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping with or without reasonable accommodation. ADA related Physical Demand Section: Frequent walking, climbing, bending, lifting, pushing, pulling, talking, smiling, writing, at times working in cramped noisy locations susceptible to extreme hot and cold temperatures with or without reasonable accommodation. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $27.00 - $27.00Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $27-27 hourly 8d ago
  • On-Call Banquet Server

    HEI Hotels & Resorts 4.3company rating

    New Orleans, LA job

    About Us Where Canal Street meets Bourbon Street, the Astor Crowne Plaza New Orleans provides luxury accommodations amid the beating heart of the legendary French Quarter. Discover a rich diversity of elegant comforts and conveniences, including free Wi-Fi, flat screen HD TVs, a sparkling outdoor seasonal swimming pool, an acclaimed on-site restaurant and state-of-the-art fitness facility. Just outside, you'll enjoy a whirlwind of enchanting festivals, theater, music, cultural exhibits and culinary delights. At the Astor Crowne Plaza, associates are family not just employees. We offer complimentary uniforms, meals and 24/7 discounted downtown parking. Apply now so we can learn more about you! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist Banquet Manager in the serving of guests during banquet functions to ensure positive guest experience. Essential Duties and Responsibilities * Set up banquet room as instructed by Supervisor to include linen, serviceware and glassware. * Attend roll call meetings before events to learn function particulars, including guest and hotel expectations. * Greet guests and respond to requests in a friendly and courteous manner. * Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function. * Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. * Replenish beverages as necessary, and check with guests for overall satisfaction. * Once banquet is complete, reset banquet room according to Supervisor's specifications to ensure the readiness of the room for the following function. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Must be willing to "pitch-in" and help co- workers with their job duties and be a team player with or without reasonable accommodation. * Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. * Knowledge of the appropriate table settings and serviceware. * Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel. * Ability to remember, recite and promote the variety of menu items. * Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift. Ability to operate beverage equipment, e.g., coffee maker with or without reasonable accommodation. * Ability to stand for long periods of time with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $3.00 - $3.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
    $17k-26k yearly est. Auto-Apply 21d ago

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