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Sage Hospitality Group jobs in Oceanside, CA - 35 jobs

  • Steward

    Sage Hospitality Resources, LLP 4.5company rating

    Sage Hospitality Resources, LLP job in Irvine, CA

    Why us? Embassy Suites Irvine is part of the amazing Sage Hospitality portfolio where we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our associates. We believe in being true to ourselves and employing our passions. We are not just looking for associates; we are looking for, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community! The Embassy Suites Irvine Orange County Airport is in the heart of Orange County best known for our proximity to the Orange County Airport. Honoring the Southern California lifestyle, we are center to attractions like OC Great Park, Newport & Laguna Beach and Disneyland & California Adventure Parks! We pride ourselves on being committed to serving our guests from all walks of life. We are an energetic, diverse and close nit team that has a blast creating extraordinary experiences for our guests and fellow associates. The Perks: + Hilton Hotel discounts world wide + Medical, vision, and dental insurance (full time employees only) + 401(k) (full time employees only) + Lunch daily At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Under general supervision, provides the restaurant and kitchen with clean and sanitary ware. Responsibilities + Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing. + Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed. + Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls. + Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff. + Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places. + Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners. + Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations. + Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements. + Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens. + Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor. + Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors. + Performs other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training None Experience None Knowledge/Skills + Must have basic knowledge of dishwashing. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must be able to see minute objects at arm's length, to read meters and controls. + Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head. + Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. + Must be able to travel up to 300 feet and standing on a regular basis throughout the shift. + Must be able to understand and follow verbal/written instructions and able to communicate. + Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations + Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care. Environment Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. Salary USD $18.50 - USD $19.85 /Hr. ID: _2025-29964_ Position Type: _Regular Full-Time_ Property : _Embassy Suites Irvine_ Outlet: _Hotel_ Category: _Culinary_ Min: _USD $18.50/Hr._ Max: _USD $19.85/Hr._ _Address_ : _2120 Main St_ _City_ : _Irvine_ _State_ : _California_ EOE Protected Veterans/Disability
    $18.5-19.9 hourly 29d ago
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  • Maintenance Engineer Manager

    Sage Hospitality Group 4.5company rating

    Sage Hospitality Group job in Irvine, CA

    **Why us?** Embassy Suites Irvine is part of the amazing Sage Hospitality portfolio where we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our associates. We believe in being true to ourselves and employing our passions. We are not just looking for associates; we are looking for, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community! The Embassy Suites Irvine Orange County Airport is in the heart of Orange County best known for our proximity to the Orange County Airport. Honoring the Southern California lifestyle, we are center to attractions like OC Great Park, Newport & Laguna Beach and Disneyland & California Adventure Parks! We pride ourselves on being committed to serving our guests from all walks of life. We are an energetic, diverse and close nit team that has a blast creating extraordinary experiences for our guests and fellow associates. The Perks: + Hilton Hotel discounts world wide + Medical, vision, and dental insurance (full time employees only) + 401(k) (full time employees only) + Lunch daily At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. **Job Overview** Responsible to manage all aspects of preventative maintenance, safety and security of the hotel and its customers. Coordinate and performs routine, preventive and emergency interior / exterior maintenance and repairs to obtain high levels of customer satisfaction and optimum efficiency for the operation. Supervise, train, assign, and delegate work orders or projects and inspect the work quality of maintenance teams. Make suggestions regarding performance, talent, challenges, and process improvements. This role is also responsible for the oversight of the hotel operations in the absence of a department leader. **Responsibilities** + **HVAC -** Perform maintenance and repairs + Perform maintenance and repairs in specialized areas such as plumbing, electrical, carpentry, HVAC. + Perform all essential functions of a Maintenance Technician 1 and 2. + Respond to and handle guest requests in a courteous, efficient, safe manner. + Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, HVAC, electrical and guest rooms. + Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities. + Direct all Emergency Programs; ensure all equipment is maintained, conduct inspections and drills, ensure compliance with all codes and regulations. + Make rounds of the hotel property to ensure everything is in working order. + Ensure all emergency and life safety equipment and systems are inspected, test and certified per Sage/Marriott standards. + Actively participate in energy conservation programs. + Clean and maintain all equipment and work areas. + Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. + Document all parts used and parts needed to be purchased. + Assist with the administration of all vendor contracts controlled by the engineering department. + Handle elevator breakdowns. + Maintain proper records of the Rooms Preventive Maintenance Program and the Request Program. + Complete work order request forms on a daily and timely basis. + Assist as necessary with special projects and renovations. + Report any unsafe conditions to leadership. **Qualifications** **Education/Formal Training** FSD certification required after 90 days of hire. High school diploma, plus two years or its equivalent in trade school or training in building maintenance/construction **Experience** Minimum four years' experience in mechanical, electrical, HVAC, plumbing, carpentry or building maintenance. Hotel experience a plus. **Knowledge/Skills** + Ability to maintain and repair **HVAC,** electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work. + May require ability to drive pick-up truck and snow removal equipment. + Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Ability to hear portable radio, fire alarms, machinery, guests. + Ability to inspect and maintain equipment. + Ability to respond on portable radio to base station, guests. + Ability to maintain logs and records. + Lifting, pushing, pulling and carrying required frequently responding to requests for service and repairs anywhere in hotel or in parking lot. + Frequent bending and kneeling required to perform inspections and repairs. + 100% mobility required -must respond quickly to emergency. + Potential continuous standing may be required. + Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours. **Environment** Indoor exposure to stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting. **Salary** USD $72,800.00 - USD $75,000.00 /Hr. **ID:** _2026-30276_ **Position Type:** _Regular Full-Time_ **Property** **:** _Embassy Suites Irvine_ **Outlet:** _Hotel_ **Category:** _Building & Facility Maintenance_ **Min:** _USD $72,800.00/Hr._ **Max:** _USD $75,000.00/Hr._ **_Address_** **:** _2120 Main St_ **_City_** **:** _Irvine_ **_State_** **:** _California_ EOE Protected Veterans/Disability
    $72.8k-75k yearly 2d ago
  • Server (Weekends)

    Sunshine Retirement Living 4.3company rating

    La Mesa, CA job

    Job Title: Server Supervisor: Executive Chef or Management TeamFLSA Status: Hourly, non-exempt Date Approved: September 2025OVERALL JOB PURPOSE Uphold our values of People, Passion, and Excellence through outstanding meal service to our residents and guests. Provide excellent service to residents, guests, and coworkers in a courteous and friendly manner while following company's procedures. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS Maintains food handlers permit as necessary to fulfill state regulations Have a general knowledge of sanitation and safe food handling practices Ability to patiently present meal alternatives to residents and guests Must meet state age-related requirements or other state related requirements (as applicable for position) Demonstrated ability to communicate effectively and positively in English, both verbally and in writing, with residents and staff Ability to work in a team setting and be a positive team player Maintain a positive, respectful, and professional approach with coworkers and residents Ability to keep all business and operations information confidential Possess excellent customer service and organizational skills Ability to work with little supervision and maintain a high level of performance Ability to work under time constraints and meet department deadlines while following all policies, procedures, and standards Satisfactorily pass company's and state regulated criminal record clearance, health screening and TB clearance (if applicable) ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Greets residents (and visitors if applicable) at table before taking orders or serving Politely and efficiently take meal orders and deliver them to kitchen using POS Tablets or in certain situations using paper tickets. Serves beverages, cereals, soups, salads, meals, and desserts Responds to additional patron requirements by inquiring of needs; observing dining process. Reports issues to management immediately if not resolved Delivers meal trays to resident apartments as necessary Busses and cleans dining room tables and chairs Vacuums dining room after meals Sets tables for next meal Completes side duties, such as adding sugar and creamer packets, cleaning beverage center, etc. Performs other duties as assigned by Assistant Manager or Dining Room Coordinator OTHER JOB DUTIES AND RESPONSIBILITIES Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others Meet the assigned work requirements of the job, regular attendance is required Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude Represent the Community in the Community in a professional, courteous, and friendly manner Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor Adhere to company policies, procedures, and standards Promote resident advocacy and demonstrate excellent customer service at all times Attend education and training classes as necessary to fulfill state regulations applicable to the position Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed) PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 100 pounds X More than 100 pounds X The Community reserves the right to revise the duties set forth in this job description at its discretion.
    $30k-36k yearly est. Auto-Apply 60d+ ago
  • Overnight Maintenance Engineer

    Driftwood Hospitality Management 4.3company rating

    San Diego, CA job

    Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. Join Our Team at San Diego Marriott Mission Valley: Where Excellence Meets Hospitality! At the San Diego Marriott Mission Valley, we take pride in creating a workplace that not only values exceptional service but also fosters a vibrant and inclusive community. We believe in attracting the best talent and providing them with an environment that encourages growth, collaboration, and personal well-being. Why Work With Us? Competitive Benefits Package: Enjoy the peace of mind with our comprehensive benefits, including a generous 401k match, health, dental, and vision coverage at competitive costs. We prioritize your overall well-being, ensuring you have the support you need. Delicious Perks: As part of our commitment to your satisfaction, we offer a complimentary hot meal during your shift. Savor the flavors of our culinary expertise while you contribute to our guests' memorable experiences. Convenient Amenities: Forget the stress of finding parking - our team members enjoy free parking on-site. Additionally, take advantage of discounted room rates at all Marriott hotels internationally, allowing you to explore new destinations and create lasting memories. Investing in Your Future: Join us at San Diego Marriott Mission Valley, where we prioritize promoting from within and offer continuous professional growth opportunities. Your success is our success, and together, let's build a legacy of excellence. What Sets Us Apart? Our commitment to excellence extends beyond our service to guests; it encompasses our dedication to creating a positive and rewarding work environment for our team. We believe in recognizing and celebrating the unique talents and contributions each team member brings. JOB SUMMARY The Overnight Maintenance Engineer & Security Guard is responsible for the preventative maintenance and repair of the hotel's mechanical/electrical systems while ensuring the safety and security of all guests, team members, and company assets during the overnight shift. This hybrid role requires a proactive individual who can balance technical repairs with regular security patrols and emergency response. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Troubleshoots and repairs malfunction in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel. Performs preventative maintenance assignments on a schedule basis (e.g., “room care”). Services the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs. Maintains the building exterior and “curb appeal” (e.g., lawn care, painting, and gardening). Conducts regular security patrols of the entire property, including guest floors, parking heart-of-house areas, and perimeter doors to ensure they are locked and secure. Acts as the primary emergency responder for overnight incidents, including noise complaints, guest disputes, or medical emergencies, following established de-escalation protocols. Manages access control by verifying the identity of individuals entering the property after hours and ensuring only authorized personnel are in restricted areas. Documents all shift activity in a detailed security log, including unusual occurrences, maintenance issues found during patrols, and any interactions with local law enforcement or emergency services. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor. Reports accidents, injuries, near-misses, property damage or loss to supervisor. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Assists other Engineering, Front Office and Security Personnel when needed. Perform any related duties as requested by supervisor/manager. Qualifications KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry. Basic mechanical aptitude for operation and repair of hotel equipment Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly. Be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures. Be skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping. Thorough knowledge of the layout of the building, sleeping and function rooms, emergency exits, and security camera blind spots. Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment. Skill in the use of basic hand and electric tools and familiarity with parts and materials is required. Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information. Ability to listen effectively, speak, read and write English clearly, as there will be interaction with guests and other team members. Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient while maintaining a pleasant cheerful demeanor. Ability to follow written and or verbal instructions. PHYSICAL DEMANDS Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. Must be able to work in hot, cold and wet conditions and be able to stoop, kneel, crawl and climb on all types of surfaces. Hearing and visual ability to observe and detect signs of emergency situations. Ability to climb stairs and ladders at a rapid pace, up to 30 feet in the air. Grasping, lifting and holding tools and having good finger dexterity is required. Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Lifting and moving objects up to 100 pounds. Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling. Join us at San Diego Marriott Mission Valley, where your career aspirations meet endless opportunities, and where we not only meet industry standards but exceed them. Be a part of a team that is not just amazing but is committed to making your journey with us truly extraordinary. Ready to embark on a fulfilling career journey? Apply today and discover the unparalleled experiences that await you at San Diego Marriott Mission Valley! Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
    $41k-49k yearly est. 5d ago
  • Room Attendant

    Kimpton Hotels & Restaurants 4.4company rating

    Huntington Beach, CA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return. Some of your responsibilities include: Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures. Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories. Provide necessary linen and amenities to guests in accordance with the guest room legend. Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked. Report any damage, hazards, repairs, and strangers in assigned areas. Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it. Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team. Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines. Restock the cart at the end of your shift and organize the linen closet to prepare for the next day. Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager. Perform other duties as directed, developed, or assigned. What You Bring High School Diploma or General Education Degree (GED) is preferred. 1 year of experience in customer service or similar role. Excellent problem solver with great intuition. You genuinely care for the safety and security of the guests. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $35k-43k yearly est. 1d ago
  • Assistant Director of Sales

    Driftwood Hospitality Management 4.3company rating

    San Diego, CA job

    Join Our Team at San Diego Marriott Mission Valley: Where Excellence Meets Hospitality! At the San Diego Marriott Mission Valley, we take pride in creating a workplace that not only values exceptional service but also fosters a vibrant and inclusive community. We believe in attracting the best talent and providing them with an environment that encourages growth, collaboration, and personal well-being. Why Work With Us? Competitive Benefits Package: Enjoy the peace of mind with our comprehensive benefits, including a generous 401k match, health, dental, and vision coverage at competitive costs. We prioritize your overall well-being, ensuring you have the support you need. Delicious Perks: As part of our commitment to your satisfaction, we offer a complimentary hot meal during your shift. Savor the flavors of our culinary expertise while you contribute to our guests' memorable experiences. Convenient Amenities: Forget the stress of finding parking - our team members enjoy free parking on-site. Additionally, take advantage of discounted room rates at all Marriott hotels internationally, allowing you to explore new destinations and create lasting memories. Investing in Your Future: Join us at San Diego Marriott Mission Valley, where we prioritize promoting from within and offer continuous professional growth opportunities. Your success is our success, and together, let's build a legacy of excellence. What Sets Us Apart? Our commitment to excellence extends beyond our service to guests; it encompasses our dedication to creating a positive and rewarding work environment for our team. We believe in recognizing and celebrating the unique talents and contributions each team member brings. JOB SUMMARY The Assistant Director of Sales has direct oversight of the sales operations of the hotel. The ADOS and DOS are a team with responsibility to maximize profit, expand business relationships with targeted prospects and large clients; Develops and implements strategy, sales plan, budgets, and forecasts for overall business development, oversee group and transient sales. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Manage all aspects of the sales division. Provide the strategic vision for maximum hotel sales generation and optimal revenue growth. Lead a talented sales team that makes the vision reality. You create an environment energized by the art of the possible, where talented, win-driven professionals are excited to join, learn, exceed their best, and advance. You lead by modeling the way, by empowering, and coaching throughout the employment lifecycle. Effectively channel your knowledge of the competitive landscape. Assess the effectiveness of company programs to determine optimum revenues. Forge relationships and build rapport. Cultivate, enhance, and leverage external and internal relationships to elevate hotel and market share awareness and drive business. Collaborate with Finance to ensure the division's sales plan is on budget to meet or exceed revenue expectations and profit goals. Generates and develops new business to meet specified goals. Maintains and nurtures new and existing client relationships. Manages consistent growth within client base. Makes and develops contacts with selected staffing clients and strategic partners. Develops customer relations including but not limited to sales leads, research, cold calling, qualifying leads, developing leads, and customer service. Maintains and develops client relations for new and larger established existing customers, assuring all existing customers are contacted regularly to ensure customer satisfaction and develop need-based marketing relations. Develops and implements a sales action plan with objectives and strategies to increase revenue and aggressively acquire new accounts. Seeks and creates opportunities to expand business with current clients identifies further business needs and develops and presents solutions. Grows existing accounts and prospective clients to full potential and generates maximum revenue on a long-term basis. Attending conventions, conferences, and trade shows as needed; prepares post-event reports and analysis. Regularly interact with executives of major and prospective clients. Analyzes existing and anticipated client needs and promotes company services to fill such requirements. Manages the preparation and implementation of sales and business development plans, sales forecasts, and strategies. Formulates the overall objectives and strategy to develop a high-value relationship within all targeted areas of the accounts. Understands prospective client's culture, product portfolio, competitive position, financial state, investment plan, organization structure and key decision makers. Functions as liaison between client companies and operations staff. Performs other related duties as assigned by management. KNOWLEDGE, SKILLS & ABILITIES Bachelor's degree in hospitality management or related field. Excellent written and verbal communication skills. Proven leadership and business acumen skills. Well-developed negotiation, project, and account management skills. Demonstrated ability to make successful presentations to individuals and/or groups at all levels of an organization. Ability to work independently and as a member of various teams and committees. Commitment to excellence and high standards. Ability to work with all levels of management. Strong organizational, problem-solving, and analytical skills. Good judgment with the ability to make timely and sound decisions. Creative, flexible, and innovative team player. Excellent problem resolution and consultative sales skills. Proven ability to handle multiple projects and meet deadlines. Strong interpersonal skills. Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Proficient in Microsoft Office and experience with Marriott systems such as CI/TY, MARSHA, FSPMS, or FOSSE is highly preferred. Must have proven and aggressive selling background in the Hotel industry. PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee frequently is required to use hands to finger, handle, or feel objects, or telephone. The employee must regularly lift and/or move up to 10-25 pounds. Join us at San Diego Marriott Mission Valley, where your career aspirations meet endless opportunities, and where we not only meet industry standards but exceed them. Be a part of a team that is not just amazing but is committed to making your journey with us truly extraordinary. Ready to embark on a fulfilling career journey? Apply today and discover the unparalleled experiences that await you at San Diego Marriott Mission Valley!
    $90k-138k yearly est. 6d ago
  • Part Time Front Desk Agent

    HEI Hotels & Resorts 4.3company rating

    Costa Mesa, CA job

    About Us Set in the heart of beautiful Orange County, Costa Mesa Marriott provides excellent service, upscale amenities and a Southern California location that allows guests to explore the area with ease. As an associate at the Costa Mesa Marriott, you will enjoy many great perks! We hold town hall meetings monthly with incentives and team building activities, as well as holiday parties, treat carts, ice cream socials, and lunches with the General Manager. Additionally, you will have access to free shift meals! What are you waiting for? Join us today at the Costa Mesa Marriott. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist guests with arrival and departure from hotel, while providing positive guests experiences. Essential Duties and Responsibilities * Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions. * Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote HEI Hotels and Resorts and brand marketing programs. Make appropriate selection of rooms based on guest needs. •Code electronic keys. Non-verbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons, and refreshment center keys as appropriate. * Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. •Accept and record vouchers, traveler's checks, and other forms of payment. Convert foreign currency at current posted rates. Post charges to guest rooms and house accounts using the computer. * Promptly answer the telephone using positive and clear communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. * Close guest accounts at time of check out and ascertain satisfaction. In the event of dissatisfaction, negotiate compromise, which may include authorizing revenue allowances. * Field guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. * Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. * Ability to stand and move throughout front office and continuously perform essential job functions with or without reasonable accommodation. * Ability to access and accurately input information using a moderately complex computer system. * Ability to observe and detect signs of emergency situations. * Ability to establish and maintain effective working relationships with associates, customers and patrons. * Effective verbal and written communication skills. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $25.25 - $25.25 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
    $25.3-25.3 hourly Auto-Apply 8d ago
  • Assistant Chief Engineer

    Driftwood Hospitality Management 4.3company rating

    San Diego, CA job

    Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. Join Our Team at San Diego Marriott Mission Valley: Where Excellence Meets Hospitality! At the San Diego Marriott Mission Valley, we take pride in creating a workplace that not only values exceptional service but also fosters a vibrant and inclusive community. We believe in attracting the best talent and providing them with an environment that encourages growth, collaboration, and personal well-being. Why Work With Us? Competitive Benefits Package: Enjoy the peace of mind with our comprehensive benefits, including a generous 401k match, health, dental, and vision coverage at competitive costs for all full time employees. We prioritize your overall well-being, ensuring you have the support you need. Delicious Perks: As part of our commitment to your satisfaction, we offer a complimentary hot meal during your shift. Savor the flavors of our culinary expertise while you contribute to our guests' memorable experiences. Convenient Amenities: Forget the stress of finding parking - our team members enjoy free parking on-site. Our central location extends beyond the hotel - with the trolley station within walking distance, commuting becomes a breeze. Travel Incentives: Take advantage of discounted room rates at all Marriott hotels internationally, allowing you to explore new destinations and create lasting memories. Investing in Your Future: Join us at San Diego Marriott Mission Valley, where we prioritize promoting from within and offer continuous professional growth opportunities. Your success is our success, and together, let's build a legacy of excellence. What Sets Us Apart? Our commitment to excellence extends beyond our service to guests; it encompasses our dedication to creating a positive and rewarding work environment for our team. We believe in recognizing and celebrating the unique talents and contributions each team member brings. JOB SUMMARY **Must have HVAC Certification to be considered for this position. Assists and acts in the absence of the Chief Engineer to oversee the functionality and safety of the facility, including the physical buildings, mechanical equipment, electrical system/s, heating and cooling systems, life safety systems and grounds in accordance with local, state and federal laws and regulations. Directs general construction and the installation, maintenance and repair of all electrical, mechanical and architectural systems throughout the facility to ensure operational efficiency and safety. Assigns, verifies and documents the completion of all routine maintenance and repairs in the property maintenance management system. Communicates with city/county/state officials to ensure the proper maintenance of permits and licenses, to coordinate required inspections and to ensure full compliance with codes, regulations and safety standards to protect the well-being of all guests and team members. Assists in the execution of capital projects and property rehabilitations. Interviews, trains, supervises, counsels, schedules and evaluates staff. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. BUSINESS RESULTS Applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them. • In conjunction with the Chief Engineer, direct all facets of Engineering. Keep abreast of brand standards and the competition's products and strengths to continually improve revenues and profit margins while maintaining quality. • Use business/management knowledge, applications in the industry, and experiences to provide leadership, both internally and externally, to assist the General Manager in positioning the hotel as a market leader. • Be a coach with a positive attitude daily. Implement, manage, and comply with Company policies, practices, and programs. • Ensure compliance with brand standards and local, state, and national regulations. • Ensure optimal levels of quality service and hospitality are provided to guests. • Walk the property daily to identify issues and to speak with and listen to associates. • Ensure preventative maintenance programs are in place to protect assets and maintenance related problems are promptly and properly addressed. • Inspect and evaluate the condition of the Engineering areas, equipment, and inventories. • Investigate, analyze, and report on all incidents and accidents. • In conjunction with the Chief Engineer, coordinate activities and liaise with local and federal law enforcement agencies, fire companies and insurance agencies to resolve problems and ensure a safe environment for guests and associates. • Generates costs comparison and solicits bid/proposals as needed. • Submit recommendations for changes and improvements to the Chief Engineer. • Work collaboratively with the Corporate Office to ensure Company assets are accurately tracked. • Direct all emergency programs including equipment maintenance and inspections, staff training, practice drills, accurate recordkeeping and compliance with all policies, procedures, codes, and regulations. • Direct and promote an accident prevention program to minimize liabilities and related expenses. Ensure appropriate sanitary, safety, security and emergency procedures are in place, followed and comply with policies, standards, and regulations. Ensure the staff is proficient in sanitary, safety, security, and emergency procedures. • Notify the Chief Engineer of any potential liability and propose proper course of action to prevent the hotel from incurring any such liability. Make recommendations to the Chief Engineer on additional safeguards as appropriate. Practice safe work habits. • Ensure associates are properly trained in the use and maintenance of Company assets. • Communicates with hotel department heads to become aware of maintenance needs and ensures timely response to internal requests. • Communicates effectively both verbally and in writing to provide clear direction to staff. Assigns and instructs all direct reports in details of work. Observes performance and encourages improvement. Monitors hotel traffic and makes staffing adjustments accordingly. Supervises and reviews costs and inventory. • Conducts disciplinary action as required for those directly supervising. • Conduct 90 day and annual performance evaluations for the engineering staff. GUEST SATISFACTION • Ensures a high level of customer satisfaction and builds long terms mutually beneficial customer relationships to support future revenue growth. • Coordinates and communicates verbally and in writing with customer (internal and external). Follows up with customer. • Makes presence always known to customer. • Displays leadership in guest hospitality and ensures consistent, high-level service throughout all phases of hotel events. • Sets a positive example for guest relations. • Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints. • Reviews Guest Service Results with leaders. Participates in the development and implementation of corrective action plans. • Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement. LEADERSHIP Applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them. • Demonstrates commitment to Driftwood Hospitality operating principles and philosophies. • Holds self and others accountable for achieving results. • Addresses conflict in a timely manner. • Contributes to team results. • Deals with change effectively. • Makes decisions, including employees/team and commits to a course of action with available information. BUILDING RELATIONSHIPS Eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the hotel. • Conducts one on one meeting with Direct Reports to ensure their ongoing development. • Maintains open channels of communications for all levels (line employees through General Manager) and monitors employee relations. • Aids in establishing a positive relationship between Hotel Corporation and property owners. • Ensures all required licenses, permits, contracts, insurance, inspections, are in proper order, with the assistance of GM and Controller. • Ensures the prompt and proper submission of all corporate, divisional, and governmental reports required. • Surveys and performs property inspections daily by visually identifying areas of the Hotel for needed improvements such as guest's rooms, public areas, and restaurants. • Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the supervisor. GENERATING TALENT • Proactively identifies and develops talent within the organization. • Hires the best people from both internal and external candidates. Hires for talent, diversity, and balance of skills. Utilizes the brand's interviewing tools to ensure hiring decisions are based on the candidate's job-related talent, skills, and competencies. Maintains succession planning. • Uses all available on the job training tools for employees; implements and manages training initiatives and conducts training when appropriate; ensures self and direct reports have completed appropriate training classes. • Manages employee progressive discipline procedures for areas of responsibility. Ensures each hotel's policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Employee Handbook. • Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance, and produce desired business results. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Actively solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns. Ensures employees are treated fairly and equitably. Constantly strives to improve employee retention. Brings issues to the attention of the Controller as necessary. • Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going employee recognition program. ORGANIZATIONAL LEARNER Actively pursues learning and self-development to enhance personal, professional, and business growth; shares learning; demonstrates depth of knowledge in technical or specialized area. • Enlivens the hotel culture within the hotel. • Supports Public Relations' initiatives. • Maintain a consistent professional and positive attitude when communicating with guests and associates. • Maintain effective two-way communications that crosses departmental lines. • Approach all encounters and actions with guests and associates in a friendly, service-oriented manner. • Conduct regularly scheduled meetings with the Engineering staff to provide organizational information and educate associates on changes and activities. • Communicate Engineering activities and plans with peers and superiors to obtain appropriate consultation, guidance, and approval. Qualifications KNOWLEDGE, SKILLS & ABILITIES The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable Experience • Three or more years of related experience in building management/engineering. • This position requires a substantial and successful track record in profitable Engineering management while maintaining integrity and professional bearing. • Familiarity with the hospitality industry practices preferred. • HVAC Certification is a must. • Required to have working knowledge of a 4 Pipe system, Chillers, Domestic boilers and VAV systems. • Will be required to perform tasks as needed throughout the hotel, this is a working position. • Minimum of two years of managerial skills as position involves frequent decisions, meeting of deadline, negotiations of contracts of vendors, analytical ability and the planning, organization development and coordination of large-scale work projects. Knowledge and Skills • The ability to schedule, manage and delegate work effectively and efficiently. • Excellent verbal and written English communication skills. • Ability to read and communicate verbally and in writing • Computer literate in MS Word, Excel. • Complex mathematical skills and considerable skills in the use of Excel Spreadsheets and/or calculator to prepare complex mathematical calculations without error, i.e., budgets. PHYSICAL DEMANDS Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift. Must be able to work in hot, cold and wet conditions and be able to stoop, kneel, crawl and climb on all types of surfaces. Hearing and visual ability to observe and detect signs of emergency situations. Ability to climb stairs and ladders at a rapid pace, up to 30 feet in the air. Grasping, lifting and holding tools and having good finger dexterity is required. Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property. Lifting and moving objects up to 100 pounds. Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling. Join us at San Diego Marriott Mission Valley, where your career aspirations meet endless opportunities, and where we not only meet industry standards but exceed them. Be a part of a team that is not just amazing but is committed to making your journey with us truly extraordinary. Ready to embark on a fulfilling career journey? Apply today and discover the unparalleled experiences that await you at San Diego Marriott Mission Valley! Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
    $60k-109k yearly est. 17d ago
  • Line Cook

    Sage Hospitality Resources, LLP 4.5company rating

    Sage Hospitality Resources, LLP job in San Diego, CA

    Why us? Sea and Sky is seeking a Line Cook to join our team in serving guests with creativity and passion! Work Where You Belong! Welcome to Sea & Sky, Hotel La Jolla's new penthouse dining experience with breathtaking ocean views. Indulge in a meticulously crafted menu that highlights the bounty of coastal California. Feast on the freshest seafood and locally sourced ingredients as Sea & Sky takes you on a culinary journey, where the flavors of the ocean meet the infinite horizon. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really aboutwh o you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview To ensure proper service from the front line through quality control, training of line cooks and ensure proper sanitation levels. Responsibilities + Check all items against the recipe cards, verify that use records are followed for all items served and that food is presented in an efficient, quality manner. + Monitor the line set up prior to all meal functions to ensure maximum efficiency during meal periods. + Monitor the equipment maintenance and kitchen "clean as you go" policy to ensure strict adherence. + Prepare food of consistent quality following recipe cards and production and portion standards, per dupe from servers. + Start food items that are prepared ahead of time, making sure not to prepare more than estimated needs. + Date all food containers and rotate as per the SOP, making sure that all perishables are kept at proper temperatures. + Check pars for shift use, determine necessary preparation, freezer pull and line set up. + Note any out-of-stock items or possible shortages. + Return all food items not used on next shift to designed storage areas, being sure to cover/date all perishables. + Assist in setting up plans and actions to correct any food cost problems; control food waste, loss and usage per SOP. Qualifications Education/Formal Training + High school education or equivalent. Experience + Experience required by position is from one to two full years of employment in a related position with this company or other organization(s). Knowledge/Skills + Knowledge of cooking and the practices and procedures of a kitchen in order to perform non-repetitive analytical work. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Lifting, pushing, pulling and carrying: Position regularly involves lifting food cases and metros weighing up to 70 lbs. Items include food, small equipment -75% of the time. + Periodic climbing required. + Bending of the knees does become necessary when using the lower oven for cooking, 5-10 times a day. + Mobility -full range of mobility and the ability to travel 30-50 feet on a regular basis throughout the day. + Continuous standing -during preparation, during service hours or during expediting, usually all day. + Must be able to hear equipment timers and communicate with other staff. + Must be able to see that product is prepared appropriately. Lifting, pushing, pulling and carrying. + Must be able to understand and follow verbal/written instructions and communicate both verbally and in writing. Environment + Inside 95% of 8 hours. Going in the freezer temperatures can be -10 degrees. On the front line, temperatures can be over 100 degrees. Benefits + Medical, dental, & vision insurance + Health savings and flexible spending accounts + Basic Life and AD&D insurance + Paid time off for vacation, sick time, and holidays + Eligible to participate in the Company's 401(k) program with employer matching + Employee Assistance Program + Tuition Reimbursement + Great discounts on Hotels, Restaurants, and much more. + Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. Salary USD $22.00 - USD $24.00 /Hr. ID: _2026-30111_ Position Type: _Regular Full-Time_ Property : _Hotel La Jolla_ Outlet: _Restaurant_ Category: _Culinary_ Min: _USD $22.00/Hr._ Max: _USD $24.00/Hr._ Tipped Position: _No_ _City_ : _La Jolla_ _State_ : _California_ EOE Protected Veterans/Disability
    $24 hourly 19d ago
  • Assistant Housekeeping Manager

    HEI Hotels and Resorts 4.3company rating

    San Diego, CA job

    About Us Surround yourself with modern comforts at the San Diego Marriott La Jolla. Our stylish hotel positions you near dazzling destinations including La Jolla Shores, Birch Aquarium, the University of California, San Diego and the beautiful Westfield UTC shopping mall. The San Diego Trolley line has been extended North and now stops right outside our hotel for commuting. Our associates enjoy daily free meals in our spacious associate cafeteria, and a monthly Town Hall/luncheon in our ballroom with special delights from our Chef and games and prizes. We also offer free parking on site and hotel discounts with all Marriott brands worldwide. Join our commitment to our community with one of our monthly volunteer activities throughout the city. Come see us today to learn more! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview The Assistant Housekeeping Manager is responsible for maintaining the hotel in a clean, safe, and well-organized condition to ensure a positive experience for guests, associates, and vendors. This role provides daily direction, training, and support to the Housekeeping Team while ensuring departmental standards, safety practices, and cleanliness expectations are consistently met. This is a non-exempt, hourly management (OEM) position. The role actively participates in operational duties in addition to supervising staff. Work hours may vary based on business needs, including weekends and holidays. This position is paid on an hourly basis and is eligible for overtime in accordance with California wage and hour laws. The estimated annualized compensation of $69,290 is based on an average of approximately 1.5 hours of overtime per workday. Overtime hours are not guaranteed and may vary depending on operational requirements. All overtime is paid in compliance with applicable state and local laws, including meal and rest period requirements. Essential Duties and Responsibilities •Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. •Review special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. •Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. •Respond to guest requests, concerns and problems to ensure guest satisfaction. •Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction. •Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets. •Comply with attendance rules and be available to work on a regular basis. •Perform any other job related duties as assigned. Qualifications and Skills Education and Experience •Housekeeping experience preferred. Knowledge, Skills and Abilities •Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs with or without reasonable accommodations. •Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, housepersons, and inspectors to complete their individual tasks if situation demands with or without reasonable accommodations. •Effective verbal and written communication skills. •Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $26.00 - $26.00 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
    $26-26 hourly 8d ago
  • Director Of Operations

    HEI Hotels & Resorts 4.3company rating

    San Diego, CA job

    About Us Embodying Southern California's laid-back style, the Wyndham San Diego Bayside pairs a refreshingly vintage vibe with all the modern-day essentials that San Diego visitors crave. Here at the Wyndham San Diego Bayside, we pride ourselves on our diverse culture and the amazing benefits of becoming an associate! Join our team of diverse individuals that work together to create lasting memories for our guests. We offer free lunch, discounted parking and a welcoming environment for all of our associates. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Live. Lead. Thrive by the Bay. At Wyndham San Diego Bayside, our team lives at the intersection of hospitality and lifestyle where classic service meets a modern coastal rhythm. As Director of Operations, you'll help lead one of San Diego's most iconic waterfront hotels, inspiring a culture of excellence while creating moments that move both guests and associates. We're looking for a dynamic operational leader part strategist, part motivator who can drive performance across Rooms, Food & Beverage with precision, empathy, and a bit of Bayside Coastal Spirit. The Director of Operations supports the General Manager by overseeing all hotel operating departments and ensuring each guest experience reflects the genuine warmth and energy of San Diego's Bayside Culture. You'll lead department heads, align operations with financial and guest-satisfaction goals, and cultivate a culture that balances accountability with inspiration. This role is ideal for a hands-on operator who thrives in motion someone who leads by walking the property, greeting associates, engaging guests, and turning every corner of the hotel into a reflection of excellence. What You will Lead Daily Flow * Lead department heads through daily stand-ups and operational walk-throughs. * Review key performance metrics including occupancy, ADR, RevPAR, labor, and guest scores. * Support and empower department teams to deliver memorable, on-brand service. * Resolve guest concerns with empathy and ownership, turning challenges into opportunities. Weekly Flow * Lead Executive Committee meetings focused on financial results, guest satisfaction, and safety. * Conduct one-on-one meetings with Rooms and F&B leaders to align goals and training. * Oversee payroll, labor management, and operational scheduling for efficiency. * Partner with Engineering on preventive maintenance and safety compliance. Monthly Flow * Review P&L performance with GM and DOF, identify improvement strategies. * Host property-wide recognition events and associate engagement activities. * Lead departmental training on service, brand standards, and HEI "Love Moments." * Validate inventories and operational cost controls. Quarterly & Annual Flow * Lead business reviews with ownership and corporate leadership. * Drive annual budget planning and capital improvement initiatives. * Conduct performance reviews and career development planning for direct reports. * Support pre-season readiness and strategic long-range operational planning. Qualifications and Skills * 3-5 years of hotel management experience in Rooms, Food & Beverage, or multi-department oversight. * Strong leadership presence comfortable in both the boardroom and on the floor. * Proficiency in labor management, budgeting, and P&L accountability. * Exceptional communication, coaching, and guest-service skills. * Proven ability to motivate and develop diverse teams. The Bayside Mindset At Wyndham San Diego Bayside, hospitality is a lifestyle and a shared rhythm-rooted in coastal ease, powered by genuine care, and inspired by the spirit of San Diego. Our culture flows like the ocean: warm, inviting, and full of soul. We welcome every guest like a neighbor, blending coastal luxury with personalized service and a sense of place that feels like home. For our team, it is pride in purpose, strength in support, and the freedom to shine-creating unforgettable moments together." "Where sunsets meet smiles, and community meets care." Apply today and bring your leadership to the Bay where we are creating unforgettable moments for our guest and our team! Compensation Salary Range: $101,510.00 - $135,342.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
    $101.5k-135.3k yearly Auto-Apply 49d ago
  • Director of Finance

    HEI Hotels and Resorts 4.3company rating

    San Diego, CA job

    About Us Surround yourself with modern comforts at the San Diego Marriott La Jolla. Our stylish hotel positions you near dazzling destinations including La Jolla Shores, Birch Aquarium, the University of California, San Diego and the beautiful Westfield UTC shopping mall. The San Diego Trolley line has been extended North and now stops right outside our hotel for commuting. Our associates enjoy daily free meals in our spacious associate cafeteria, and a monthly Town Hall/luncheon in our ballroom with special delights from our Chef and games and prizes. We also offer free parking on site and hotel discounts with all Marriott brands worldwide. Join our commitment to our community with one of our monthly volunteer activities throughout the city. Come see us today to learn more! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the , we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Supervises and directs the financial activities of the hotel, safeguards the assets, and prepares all financial reports in accordance with generally accepted accounting principles and HEI Hotels and Resorts Standards. Essential Duties and Responsibilities Executive Committee Responsibilities Ability to perform special financial analysis as needed and /or requested by General Manager and Corporate Office. Provide accurate financial reporting based on the HMA requirements. Provide timely and accurate communication with ownership group. Practical solutions from a cost vs. benefits viewpoint. Provide accurate policy interpretations. Actively participate in Executive Committee and staff meetings. Assist other managers in analyzing statements, distributions, and other financial data. Support and comply with property standards and Corporate SOP's. Financial and Accounting Practices, Procedures, and Policies Skill in correcting deficiencies identified on Internal Audit report. Effective use of the Controller's Checklist. Maintain effective cash control system with audits and reports for each period. Review security over assets and auditing inventories. Understanding of all pertinent leases, contracts, agreements, covenants, and restrictions. Knowledge of City, County, State sales tax laws and laws dealing with innkeepers, liquor, and labor. Budget Preparation Schedule and coordinate the preparation and presentation of the annual operating budget. Coordinate all aspects of the capital expenditures budget according to SOP. Capital Expenditure Control Control the Capital Expenditure program and complete ROI Analysis. Financial Objectives Complete entries required for preparation of the financial statements. Review statements for inaccurate data and make corrections within the following period. Inform the General Manager and HEI Corporate management of current and potential financial problems. Keep management informed of sales and profit attainment throughout the period. Coordinate the property's labor management system. Accounts Receivable Maintain appropriate standards for 60-90 day accounts. Conform to standards regarding the average collection period. Documenting the local credit policy and auditing property compliances. Approve all major accounts for credit as defined by local policy. Conduct credit and write-off meetings as requested. Submit accurate and timely critiques and credit loss reports as required. Review all major banquet functions and group accounts for proper credit extensions prior to arrival. Maintain standard regarding level of bad debt expenses as related to credit sales. Aggressively fulfill the accounts receivable management responsibilities to maximize receivable realizations. Responses to Corporate Staff Complete financial required reports and requests from HEI Corporate offices. Establish other reports or documents, outside of SOP's as needed. Balances in Asset and Liability Accounts Reconcile account balances on a current basis. Establish balances in accruals, pre-paid, and other accounts using proper accrual methods and expense realization logic. Calculate various turn ratios and days available for major asset categories and compare to standards (linen, gift shop, food, beverages, guest supplies, and uniforms). Work with Department Managers to control inventory balances according to established realistic pars. Comply with company procedures on deferring payments. Management of Department Maintain and update job descriptions and standards for department. Ability to comply with corporate and local policies for wages paid (increases and timing). Establish an effective cross training program within the department. Identify, screen, and attract management candidates from outside the company. Comply with attendance rules and be available to work on a regular basis. Perform any other job duties as assigned. Qualifications and Skills B.S. in Accounting or Hotel Management preferred. 3+ years experience in Hotel or Hospitality related Finance and Accounting Analytical approach to problems, regard for detail and accuracy. Assertive personality, professional demeanor. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $135,000.00 - $150,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
    $135k-150k yearly 8d ago
  • Part Time Cook (Saturdays)

    HEI Hotels & Resorts 4.3company rating

    Costa Mesa, CA job

    About Us Set in the heart of beautiful Orange County, Costa Mesa Marriott provides excellent service, upscale amenities and a Southern California location that allows guests to explore the area with ease. As an associate at the Costa Mesa Marriott, you will enjoy many great perks! We hold town hall meetings monthly with incentives and team building activities, as well as holiday parties, treat carts, ice cream socials, and lunches with the General Manager. Additionally, you will have access to free shift meals! What are you waiting for? Join us today at the Costa Mesa Marriott. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Prepare food of consistent quality and assist in kitchen functions. Essential Duties and Responsibilities * Prepare food of consistent quality following recipe cards and production and portion standards, per check from servers. * Start food items that are prepared ahead of time, making sure not to over prepare estimated needs. * Date all food containers and rotate as per HEI Hotels and Resorts standards, making sure that all perishables are kept at proper temperatures. * Check pars for shift use, determine necessary preparation, freezer pull and line set up. Note any out-of-stock items or possible shortages. Assist in keeping buffet stocked. * Return all food items not used on next shift to designated storage areas, being sure to cover/date all perishables. * Assist in setting up plans and actions to correct any food cost problems, control food waste, loss and usage per HEI Hotels and Resorts standards. * Operate, maintain and properly clean deep fryer, broiler, stove, steamer, food processor, mixer, slicer, oven steam table, tilt kettle, waffle iron and flat top grill. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Finger/hand dexterity in order to operate food machinery with or without reasonable accommodation. * Ability to grasp, lift and/or carry, or otherwise, move goods weighing a maximum of 100 lbs. on a continuous schedule with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $25.50 - $25.50 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
    $25.5-25.5 hourly Auto-Apply 15d ago
  • Catering Manager

    HEI Hotels and Resorts 4.3company rating

    San Diego, CA job

    About Us Surround yourself with modern comforts at the San Diego Marriott La Jolla. Our stylish hotel positions you near dazzling destinations including La Jolla Shores, Birch Aquarium, the University of California, San Diego and the beautiful Westfield UTC shopping mall. The San Diego Trolley line has been extended North and now stops right outside our hotel for commuting. Our associates enjoy daily free meals in our spacious associate cafeteria, and a monthly Town Hall/luncheon in our ballroom with special delights from our Chef and games and prizes. We also offer free parking on site and hotel discounts with all Marriott brands worldwide. Join our commitment to our community with one of our monthly volunteer activities throughout the city. Come see us today to learn more! Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Manage catering accounts to achieve guest satisfaction and drive revenue growth. Responsible for soliciting new catering sales accounts, maintaining relationships with existing clients, and ensuring all revenue goals for food, beverage, and room rental are met or exceeded. Essential Duties and Responsibilities Prospect and solicit new and existing accounts to achieve or exceed revenue goals through telephone, email, outside sales calls, site inspections, and written communication. Understand and utilize monthly forecasting, annual budget processes, pace management, and productivity metrics to achieve financial targets. Apply yield management techniques and analyze historical data to maximize revenue and profitability. Evaluate catering business opportunities to ensure alignment with client expectations and hotel profitability. Conduct market research on competitors' products, services, and pricing to inform strategic business plans. Sell all aspects of the hotel, including room rental, A/V, and other revenue-generating services, to maximize account value. Build and maintain long-term client relationships, ensuring repeat business. Actively participate in industry organizations and community/civic activities to maintain awareness and create booking opportunities. Utilize effective sales techniques, including closing and negotiating skills, for a variety of market segments. Conduct hotel site inspections and client presentations with professionalism and confidence. Participate in trade shows, sales blitzes, and networking events to generate leads. Collaborate with culinary and banquet teams to design creative menus, event setups, and specialty functions, ensuring seamless execution. Oversee the execution of all catering events sold, coordinating with banquet staff and vendors to ensure client satisfaction. Manage A/V equipment as a profit center when applicable. Maintain accurate records in sales and event management systems (e.g., Delphi) and ensure proper documentation for all events. Monitor market trends, competitor activity, and key client accounts to identify growth opportunities. Perform any other job-related duties as assigned. Qualifications and Skills Prior hospitality experience with specific experience in catering sales is essential. Minimum 1+ year in catering sales required. Experience at a similar size and quality hotel preferred. Proficient in Microsoft Word, Excel, and hotel sales system. Strong sales and revenue management skills, with the ability to train and motivate peers. Knowledge of hotel features, benefits, and competitive landscape. Understanding of hotel operations, including marketing plans, personnel and labor relations, budget forecasting, and quality assurance. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Ability to work effectively under time constraints and adapt communication style to different audiences. Strong organizational, problem-solving, and client service skills. Compensation Salary Range: $79,000.00 - $79,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
    $79k-79k yearly 50d ago
  • Guest Service Agent-Full Time

    Kimpton Hotels & Restaurants 4.4company rating

    Huntington Beach, CA job

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using yield management system. Attend department meeting once a month. Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet. What You Bring High school diploma or general education degree (GED) required. Previous experience in a Front Desk or customer-facing role is preferred. Knowledgeable of immediate area, services, attractions, and events. Flexible schedule, able to work evenings, weekends and holidays. Work well under pressure, dealing with many arrivals and departures within a short period of time. Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
    $35k-42k yearly est. 1d ago
  • Steward

    Sage Hospitality Group 4.5company rating

    Sage Hospitality Group job in Irvine, CA

    **Why us?** Embassy Suites Irvine is part of the amazing Sage Hospitality portfolio where we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our associates. We believe in being true to ourselves and employing our passions. We are not just looking for associates; we are looking for, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community! The Embassy Suites Irvine Orange County Airport is in the heart of Orange County best known for our proximity to the Orange County Airport. Honoring the Southern California lifestyle, we are center to attractions like OC Great Park, Newport & Laguna Beach and Disneyland & California Adventure Parks! We pride ourselves on being committed to serving our guests from all walks of life. We are an energetic, diverse and close nit team that has a blast creating extraordinary experiences for our guests and fellow associates. The Perks: + Hilton Hotel discounts world wide + Medical, vision, and dental insurance (full time employees only) + 401(k) (full time employees only) + Lunch daily At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. **Job Overview** Under general supervision, provides the restaurant and kitchen with clean and sanitary ware. **Responsibilities** + Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing. + Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed. + Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls. + Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff. + Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places. + Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners. + Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations. + Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements. + Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens. + Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor. + Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors. + Performs other duties as assigned, requested or deemed necessary by management. **Qualifications** **Education/Formal Training** None **Experience** None **Knowledge/Skills** + Must have basic knowledge of dishwashing. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must be able to see minute objects at arm's length, to read meters and controls. + Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head. + Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. + Must be able to travel up to 300 feet and standing on a regular basis throughout the shift. + Must be able to understand and follow verbal/written instructions and able to communicate. + Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations + Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care. **Environment** Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. **Salary** USD $18.50 - USD $19.85 /Hr. **ID:** _2025-29964_ **Position Type:** _Regular Full-Time_ **Property** **:** _Embassy Suites Irvine_ **Outlet:** _Hotel_ **Category:** _Culinary_ **Min:** _USD $18.50/Hr._ **Max:** _USD $19.85/Hr._ **_Address_** **:** _2120 Main St_ **_City_** **:** _Irvine_ **_State_** **:** _California_ EOE Protected Veterans/Disability
    $18.5-19.9 hourly 30d ago
  • Director of Engineering

    Sage Hospitality Resources, LLP 4.5company rating

    Sage Hospitality Resources, LLP job in Irvine, CA

    Why us? Embassy Suites Irvine is part of the amazing Sage Hospitality portfolio where we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our associates. We believe in being true to ourselves and employing our passions. We are not just looking for associates; we are looking for, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community! The Embassy Suites Irvine Orange County Airport is in the heart of Orange County best known for our proximity to the Orange County Airport. Honoring the Southern California lifestyle, we are center to attractions like OC Great Park, Newport & Laguna Beach and Disneyland & California Adventure Parks! We pride ourselves on being committed to serving our guests from all walks of life. We are an energetic, diverse and close nit team that has a blast creating extraordinary experiences for our guests and fellow associates. The Perks: + Hilton Hotel discounts world wide + Medical, vision, and dental insurance (full time employees only) + 401(k) (full time employees only) + Lunch daily At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Develop, implement and manage emergency programs for the operation and maintenance of all equipment and physical structures and landscaping in compliance with corporate/franchise standards, local, state and national codes and regulations to protect the asset, guests and employees, to ensure optimum operations, minimize expenses and maximize customer satisfaction. Position is responsible for the short and long term planning and day-to-day operations of the engineering division. Recommends the department's budget and capital expenditures and manages expenses within approved budget constraints. Participates in total hotel management as a member of the hotel Executive Committee. Responsibilities + Supervise the Human Resources in the division to attract, retain and motivate the staff; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. + Develop, recommend, implement and manage the department's budget capital expenditure plan, forecasts and objectives consistent with maintaining a first class property and management's expectations. + Develop, implement and manage a maintenance program and negotiate maintenance contracts for the hotel, the grounds and all of the equipment in compliance with corporate/franchise standards and local, state and national codes and regulations to ensure the safety, convenience and satisfaction of all guests, managers and employees to protect the asset and maintain the property in first class condition. + Develop, implement and direct all Emergency Programs; ensure all equipment is maintained, conduct inspections and drills, ensure compliance with all codes and regulations, train all employees and maintain accurate records to ensure a safe environment which protects the asset, guests and employees. + Develop, implement and manage energy conservation programs for the property to minimize expenses. + Coordinate renovation bidding, define the cost and scope of the project and oversee the general contractor and subcontractors to ensure quality work is performed for minimal cost. Qualifications Education/Formal Training More than two years of post high school education Experience Experience required by position is from four to five years of employment in a related position with this company or other organization(s). Knowledge/Skills + Requires advanced knowledge of building management/engineering. May require advanced working knowledge of other major areas in the hotel and the skill to integrate and communicate that information. + Requires advanced knowledge of building management/engineering and housekeeping operations. + May require considerable working knowledge of other major areas in the hotel and the skill to integrate and communicate that information. + Must have advanced working knowledge in the following areas: + General plumbing, refrigeration, air conditioning, electrical systems, boilers, bathroom fixtures and tiling, + painting - prep to finish, basic carpentry, groundskeeping. Requires advanced knowledge of building management/engineering. + Requires analyzing activities and/or information involving some original data manipulation or interpretation to arrive at logical conclusions. + Requires management skills. + Ability to provide information and associated services to hotel management and guests. + Excellent comprehension and literacy required for procedures, reports, budgets, instructions. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Ability to communicate with management and staff. + Ability check hotel premises. + Ability to communicate with management and staff. + Frequent lifting, pushing, pulling and carrying of weights up to 25 lbs. and occasionally greater, for all hotel equipment and machinery. 50-75% of job function. + Frequent bending and/or kneeling throughout the day for repairs and maintenance of hotel property, equipment and machinery. 50% of job function. + Mobility - throughout the hotel, all floors, varying heights and distances. Use of ladders and lifts required at times. Generally 75-80% of job function. + Continuous standing required in varying degrees throughout the day. + Climbing stairs up to approximately 210 steps 5% of each day. + Driving - limited driving on an occasional basis for supplies, equipment, etc. Generally within 20 miles. Environment Work inside 95% of week; outside 5% of week. Abnormal temperatures - walk-in freezers - below 32 degrees, 1% of the time. Salary USD $120,000.00 - USD $125,000.00 /Yr. ID: _2025-29815_ Position Type: _Regular Full-Time_ Property : _Embassy Suites Irvine_ Outlet: _Hotel_ Category: _Building & Facility Maintenance_ Min: _USD $120,000.00/Yr._ Max: _USD $125,000.00/Yr._ _Address_ : _2120 Main St_ _City_ : _Irvine_ _State_ : _California_ EOE Protected Veterans/Disability
    $120k-125k yearly 37d ago
  • Room Attendant - Kimpton Shorebreak Resort

    Kimpton Hotels & Restaurants 4.4company rating

    Huntington Beach, CA job

    **Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures. + Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories. + Provide necessary linen and amenities to guests in accordance with the guest room legend. + Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked. + Report any damage, hazards, repairs, and strangers in assigned areas. + Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it. + Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team. + Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines. + Restock the cart at the end of your shift and organize the linen closet to prepare for the next day. + Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager. + Perform other duties as directed, developed, or assigned. **What You Bring** + High School Diploma or General Education Degree (GED) is preferred. + 1 year of experience in customer service or similar role. + Excellent problem solver with great intuition. + You genuinely care for the safety and security of the guests. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
    $35k-43k yearly est. 60d+ ago
  • Maintenance Engineer

    Sage Hospitality Resources, LLP 4.5company rating

    Sage Hospitality Resources, LLP job in Irvine, CA

    Why us? Embassy Suites Irvine is part of the amazing Sage Hospitality portfolio where we dare to be different; not only in the experience we provide our guests, but also in the experiences we provide our associates. We believe in being true to ourselves and employing our passions. We are not just looking for associates; we are looking for, genuinely enthusiastic, and creative daydreamers who want to share their passion with others and the community! The Embassy Suites Irvine Orange County Airport is in the heart of Orange County best known for our proximity to the Orange County Airport. Honoring the Southern California lifestyle, we are center to attractions like OC Great Park, Newport & Laguna Beach and Disneyland & California Adventure Parks! We pride ourselves on being committed to serving our guests from all walks of life. We are an energetic, diverse and close nit team that has a blast creating extraordinary experiences for our guests and fellow associates. The Perks: + Hilton Hotel discounts world wide + Medical, vision, and dental insurance (full time employees only) + 401(k) (full time employees only) + Lunch daily At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner. Responsibilities + Respond to and handle guest requests in a courteous, efficient, safe manner. + Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms. + Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities. + Make rounds of the hotel property to ensure everything is in working order. + Clean and maintain all equipment and work areas. + Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased. + Handle elevator breakdowns. + Maintain proper records of the Rooms Preventive Maintenance Program and Request Program. + Complete work order request forms on a daily and timely basis. + Report any unsafe conditions to leadership. Qualifications Education/Formal Training High school diploma or equivalent trade school, special courses in building maintenance and construction. Experience A minimum of 6 months successful experience in equal or similar position. Knowledge/Skills + Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work. + May require ability to drive pick-up truck and snow removal equipment. + Ability to maintain logs and records. + Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Ability to hear portable radio, fire alarms, machinery, guests. + Ability to inspect, maintain equipment. + Ability to respond on portable radio to base station, guests. + Lifting, pushing, pulling and carrying required frequently to respond to requests for service and repairs anywhere in hotel or in parking lot. + Frequent bending and kneeling required to perform inspections and repairs. + 100% mobility required -must respond quickly to emergency. Potential continuous standing may be required. + Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours. + Driving -sometimes necessary to drive company pick-up truck/snow plow approximately 10% of time, unless snow emergency, then 100% of time. Environment Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting. Salary USD $25.00 - USD $25.25 /Hr. ID: _2026-30002_ Position Type: _Regular Full-Time_ Property : _Embassy Suites Irvine_ Outlet: _Hotel_ Category: _Building & Facility Maintenance_ Min: _USD $25.00/Hr._ Max: _USD $25.25/Hr._ Tipped Position: _No_ _Address_ : _2120 Main St_ _City_ : _Irvine_ _State_ : _California_ EOE Protected Veterans/Disability
    $25-25.3 hourly 25d ago
  • Senior Sales Manager

    HEI Hotels & Resorts 4.3company rating

    San Diego, CA job

    About Us Embodying Southern California's laid-back style, the Wyndham San Diego Bayside pairs a refreshingly vintage vibe with all the modern-day essentials that San Diego visitors crave. Here at the Wyndham San Diego Bayside, we pride ourselves on our diverse culture and the amazing benefits of becoming an associate! Join our team of diverse individuals that work together to create lasting memories for our guests. We offer free lunch, discounted parking and a welcoming environment for all of our associates. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Live. Lead. Thrive by the Bay. At Wyndham San Diego Bayside, our team lives at the intersection of hospitality and lifestyle where classic service meets a modern coastal rhythm. As a Senior Sales Manager, you'll thrive at one of San Diego's most iconic waterfront hotels, inspiring a culture of excellence while creating moments that move both guests and associates. Manage accounts to achieve guest satisfaction and to solicit past and new business to ensure all revenue goals are achieved or exceeded. Responsible for soliciting new group sales accounts, entertaining, and maintaining relationships with existing accounts to meet and exceed revenue goals in rooms, food, beverage, and room rental. Essential Duties and Responsibilities * Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication. * Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating, and closing sales. * Maximize revenue by selling all facets of the hotel, both orally and in written form to previous, current, and potential clients. * Handle account details so that all pertinent aspects of solicitation and closing are complete and documented. Coordinate various departments' participation in servicing accounts. * Develop and conduct persuasive verbal sales presentations to prospective clients. * Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account. * Communicate both verbally and in writing to provide clear direction to all departments in the hotel to ensure high quality of service to customers. * Prepare correspondence to customers, internal booking reports and file maintenance. * Participate in daily business review meetings, pre-convention meetings, training and other sales-related meetings as required. * Attend trade shows, community events and industry meetings. * Advanced knowledge of market trends, competition, and key customers of the hotel. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills: * 3+ years of past sales experience preferred. * Must have experience at a similar size and quality hotel. * Ability to adapt communication style to suit different audiences. * Must possess computer skills, including, but not limited to, use of Microsoft Word, Excel, and Delphi. * Advanced knowledge of sales skills, revenue management, training, and motivation of peers. * Advanced knowledge of hotel and competitive market. * Ability to execute appropriate action plans. * Desire to participate as part of a team. * Must be willing to "pitch-in" and help co-workers with their job duties and be a team player. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Leadership skills to motivate and develop staff and to ensure accomplishment of goals. * Able to set priorities, plan, organize, and delegate. * Written communication skills to be concise, well organized, complete, and clear. * Ability to work effectively under time constraints and deadlines. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. The Bayside Mindset At Wyndham San Diego Bayside, hospitality is a lifestyle and a shared rhythm-rooted in coastal ease, powered by genuine care, and inspired by the spirit of San Diego. Our culture flows like the ocean: warm, inviting, and full of soul. We welcome every guest like a neighbor, blending coastal luxury with personalized service and a sense of place that feels like home. For our team, it is pride in purpose, strength in support, and the freedom to shine-creating unforgettable moments together." "Where sunsets meet smiles, and community meets care." Apply today and bring your talent to the Bay where we are creating unforgettable moments for our guest and our team! Compensation Salary Range: $100,000.00 - $118,000.00 Annually Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
    $100k-118k yearly Auto-Apply 54d ago

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