Operations Manager jobs at Sage Hospitality Group - 1725 jobs

Room Operations Manager
Sage Hospitality Group 4.5
Operations manager job at Sage Hospitality Group
**Why us?** We're looking for an enthusiastic, hands-on **Room Operations Manager** who leads with energy and pride in service. This role elevates the guest experience by inspiring teams, optimizing operations, and setting the tone for excellence across our rooms operation. Bilingual skills are a plus and valued as we continue to create a welcoming, inclusive, and seamless experience for every guest. Your Inspiration for Unforgettable Experiences in Cherry Creek North.Welcome to **Hotel Clio, a Luxury Collection Hotel** locatedin Denver's sophisticated Cherry Creek North shopping district. We cater to travelersdesiringan elegant and inspirational stay and invite locals to enjoy the renowned Toro Latin Kitchen & Lounge restaurant.Take a seat and let the Latin American flavors at Toro transport you. In the tradition of South American convivial dining culture, Toro features a ceviche bar, smallplatesand fresh locally sourced ingredients. We are yourinspiration for uncovering new experiences within our community, where boutique shopping and exquisite attractions are just steps away. Discover endless opportunities with Hotel Clio, the muse of Cherry Creek. At Hotel Clio, part of Sage Hospitality Group, we seek innovative leaders with a disruptive spirit, not just job seekers.We'relooking for power players eager to rise to the top. Sage offers opportunities for growth and personal fulfillment, emphasizing the aspects that keep us human and happy. We aim to attract andretainassociates engaged in our culture, passionate about hospitality, and excited to enrich lives one experience at a time. Founded on bold individuality, Sage has created some of the world's best hotels, restaurants, and experiences, thanks to people like you who follow their own path, are eager to learn, and love their community.We embrace uniqueness in both guest experiences and team member treatment, fostering a community built on integrity, respect, innovation, and togetherness. Apply today and join us at Hotel Clio. You belong here! Position open until 2/15/2026 or until filled. **Job Overview** Manages the execution of all operations in the rooms area departments (e.g.,Front Office, Housekeeping + Laundry) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Monitors compliance with standards and procedures. Leads specific team while assisting with meeting or exceeding property goals.Must demonstrate excellent leadership, communication and team building skills with associates, peers and across departments. **Responsibilities** + Primary duties include; directing, interviewing, hiring, counseling, plan work schedules, assign work duties of Rooms associates. (Houskeeping, Front Desk and Laundry) + Leads by example demonstrating self-confidence, energy and enthusiasm. + Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them. + Lead pre-shift meetings communicates arrivals, departures, identifies VIP's, delegates room assignments and duties. + Assist the Director of Housekeeper & Front Office in interviewing and selecting new Associates for hire + Monitor the housekeeping staff and their productivity and efficiency for the purpose of recommending promotions or other changes in their status + Assist in the handling of employee complaints and grievances and disciplining them up to termination when necessary + Determine the type of materials, supplies, and tools to be used or merchandise to be bought, stocked and sold. + Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, SOPs and health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. + Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets. + Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. + Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. + Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction. + Implement emergency training and procedures to ensure appropriate protection of the hotel, guest, staff and company assets. + Ensure guest arrival and departure procedures are accurately followed in a smooth and timely manner. + Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. + Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy. + Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service. + Coordinate activities and foster good relations with our valet and taxi services. + Follow-up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience. + Ensure all Front Desk Associate duties are completed daily. **Qualifications** **Education/Formal Training** One to two years of post-high school education. **Experience** Experience required by position is from one to two years of employment in a related position with this company or other organization(s). **Knowledge/Skills** + Self-starting personality with an even disposition. + Ability to meet standards of appearance. + Can communicate well with guests. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Pushing vacuum entire length of hallway, carrying supplies from department to assigned floor, carrying dirty linen to laundry shoot, removing room service trays and carrying dirty dishes to service area. + Bending/kneeling -dusting requires bending and kneeling to reach all areas. Room service trays are placed on floor for pick up. Bending would be required to retrieve dirty dishes. + Ability to communicate with guests, housekeepers/main linen room attendant, supervisor. + Ability to assess required reaction to meet standards. + Mobility -movement to reach all areas of responsibility to include: shelves, windows, ledges, pipes, under and around furniture. + Continuous standing -continuously standing and/or walking to accomplish all that is required for position. + Climbing stairs -approximately 40 steps 15% of 40 hour week. + No driving required. **Environment** Prolonged strenuous physical activity in indoor climate-controlled environment. Excessive heat and humidity in laundry. Inside 95% of shift. **Benefits** + Unlimited paid time off + Medical, dental, & vision insurance + Eligible toparticipatein the Company's 401(k) program with employer matching + Health savings and flexible spending accounts + Basic Life and AD&D insurance + Company-paid short-term disability + Paid FMLA leave for up to a period of12 weeks + Employee Assistance Program + Great discounts on Marriott + SageHotels, Restaurants, and much more. + Onehotmealper-shiftinassociatecafetería + Free covered garage parking + Eligible toparticipatein the Employee Referral Bonus Program. Up to $1,000 per referral. **Salary** USD $60,000.00 - USD $65,000.00 /Yr. **ID:** _2026-30162_ **Position Type:** _Regular Full-Time_ **Property** **:** _Hotel Clio_ **Outlet:** _Hotel_ **Category:** _Housekeeping & Laundry_ **Min:** _USD $60,000.00/Yr._ **Max:** _USD $65,000.00/Yr._ **_Address_** **:** _150 Clayton Ln_ **_City_** **:** _Denver_ **_State_** **:** _Colorado_ EOE Protected Veterans/Disability
$60k-65k yearly 12d ago

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General Manager - Oakland, CA
TMG Partners 3.2
Oakland, CA jobs
General Manager - Owner-User Urban Office Campus The General Manager is responsible for the full scope of operations and workplace experience at a premier, owner-occupied Class A office project, that serves as the company's corporate headquarters. In this unique role, the General Manager serves as both the steward of the asset for ownership and the primary partner to the owner-occupier, ensuring that the building operates seamlessly, efficiently, and at the highest standards of service. This position blends professional property management expertise with a hospitality-driven approach, delivering an exceptional environment that supports the owner's business, its employees, and its long-term investment objectives. Key Responsibilities Owner-User Service & Workplace Experience Act as the primary on-site liaison with the owner's leadership, facilities, and employee engagement teams. Anticipate and address operational needs that directly impact the owner's employees, ensuring a comfortable, safe, and productivity-enhancing environment. Develop and manage programs, amenities, and workplace initiatives tailored to the unique requirements of the owner-user. Maintain proactive communication with ownership regarding building performance, upcoming needs, and opportunities for improvement. Operations & Building Management Oversee all aspects of daily building operations including engineering, maintenance, security, janitorial, and sustainability initiatives. Oversee maintenance of building systems and infrastructure at peak performance to support continuous business operations. Provide oversight of lease administration and tenant relations for any tenants of the owner-occupier, ensuring compliance, effective communication, and strong landlord-tenant relationships. Work with owner representative and facilities teams to implement and execute preventative maintenance schedules and to manage capital improvements and modernization projects. Ensure all spaces-both front-of-house and back-of-house-reflect the owner's standards of quality and professionalism. Financial & Asset Stewardship Oversee the development and management of the property's annual operating and capital budgets, balancing fiscal discipline with the owner's business needs. Provide regular reporting and insights on building operations, expenses, and long-term asset planning. Partner with ownership on forecasting, major capital planning, and alignment of building operations with corporate goals. Leadership & Vendor Oversight Lead, train and mentor on-site staff with a culture of accountability, professionalism, and hospitality. Negotiate, manage, and monitor contracts with vendors to ensure high-quality, cost-effective service delivery. Establish and enforce service-level standards consistent with both property management best practices and ownership's expectations. Compliance & Risk Management Ensure building operations and vendors meet all applicable regulatory, environmental, and safety standards. Serve as the primary coordinator for safety, security, and emergency preparedness programs. Maintain and update risk management procedures that safeguard both the business operations of the owner-occupier and the long-term value of the asset. Qualifications Bachelor's degree in Business, Real Estate, Facilities Management, or related field. 7+ years of commercial property management experience, ideally including direct oversight of single-tenant or corporate headquarters environments. Strong operational and financial management skills, paired with a service-oriented mindset. Exceptional communication skills and the ability to build trust with ownership and corporate leadership. Proficiency with property management systems (Yardi, MRI, etc.) and Microsoft Office Suite. Professional designations such as RPA, CPM, or LEED AP preferred. Must have a California Department of Real Estate license Core Competencies Owner Partnership - Serves as a trusted advisor to ownership, aligning property operations with corporate strategy. Hospitality-Driven Leadership - Engages with ownership and enhances the workplace experience for employees in a manner that demonstrates service excellence. Operational Rigor - Manages the building with discipline, foresight, and attention to detail. Hands-On Stewardship - Maintains a visible presence in daily operations to ensure quality and responsiveness. Strategic Alignment - Balances immediate operational needs with long-term investment and asset performance goals. Benefits Full medical (PPO & HDHP), dental, vision, dependent care FSA, FSA Transit, HSA 401K (Pre Tax & Roth) Salary $185,000 - $215,000
$185k-215k yearly 1d ago
VP, Revenue & Sales Operations (Remote)
Point 4.2
Palo Alto, CA jobs
A leading home equity company is seeking a Vice President of Sales & Revenue Operations to drive growth and scalability. This pivotal role involves leading Sales and Homeowner Support teams while implementing effective sales strategies. With over 10 years of experience in high-consideration industries, the ideal candidate will excel at building sales infrastructure and fostering a data-driven culture. This position offers generous health benefits, unlimited paid time off, and the flexibility of remote work from anywhere in the U.S. #J-18808-Ljbffr
$119k-177k yearly est. 5d ago
Regional Manager
RHP Properties 4.3
Saint Paul, MN jobs
Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With over 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented team members! We invest in our team members, with regular training, opportunities for advancement, and team events to bring everyone together. We are presently seeking an individual who will manage the administration of a portfolio of manufactured home communities in Minnesota, in an efficient and profitable manner, including mentoring and motivating team members to meet goals while maintaining community appearance, resident satisfaction, sales, occupancy, revenue generation, and cost control. As a successful Regional Manager, you will: Ensure the Community Manager is depositing daily rent collections, pursuing delinquent rents, implementing scheduled rent increases and performing evictions within State and Company guidelines. Hire, train, and motivate the Community Manager to ensure deadlines are met and Company Policies and Procedures are followed. Administer discipline with proper documentation. Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify strict adherence to company policies and procedures. Make regular and periodic visits to communities; inspect the community grounds, community buildings, and community-owned homes to ensure they are maintained in a clean and presentable manner. Identify any unusual activity, and recommend areas for improvement. Process, approve, and forward in a timely manner all documents related to accounts payable to the Corporate Office. Maintain and approve onsite employees' timesheets, time-off requests, and records to coordinate accurate compensation and benefits. Communicate new assignments and policy changes to the onsite staff. Inform the HR department, in a timely manner, of any position changes and promotions. Perform staff reviews annually as directed by corporate. Work with the Community Managers in analyzing and preparing meaningful explanation to the monthly budget variance reports (BVR). Analyze monthly BVR to identify unfavorable variances and trends and work with the Community Manager to create an action plan to control, reduce, and eliminate these variances. Assist in the creation of operating budgets. Review and analyze the daily, weekly, and monthly reports and address any incorrect data, inconsistencies or issues you discovered with the Community Manager. Ensure the Community Manager is analyzing these reports and is prepared to explain any issues you discovered and is taking the necessary steps to correct in the future. Assist the Community Manager in managing accidents, emergency situations, and immediate mechanical needs and ensure the proper reports are submitted to Corporate in a timely manner. Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment of all residents and team members. Ensure all information is entered accurately and completely into the management software within a timely manner. Understand the market by performing regular market studies in which communities are located to develop marketing strategies that will increase the number of revenue-producing sites. Ensure the promotions are in line with the marketplace. Respond to customer complaints in a timely manner. Assist with correspondence of third parties including but not limited to lenders, insurance carriers, agents, etc. Offer recommendations on improving the financial performance of the property to the COO and manage the implementation of the approved recommendations. Always stay focused on retention. Physical Move-Outs are a top priority always. Work with CM's to ensure they are selling the benefits of our listing program and that they are tracking the current FSBO's Minimum Requirements: A minimum of 2 - 5 years of multisite management experience required; management of manufactured home communities preferred. Bachelor's Degree or college certification preferred; HS Diploma or GED required. Exceptional customer service skills. Valid operator's license, access to a vehicle, and the ability to travel to between communities. Proficiency in Microsoft Office, specifically Word, Excel, and Outlook. Management Skills: Team Building, Coaching, Decisiveness, Leadership, Motivation, Planning and Organizing, Decision Making, and Conflict Management and Resolution. Strong communication and problem-solving skills. Understanding of financial statements and financial analysis. Experience with structured reporting, deadline criteria, market surveys and rent increase notice deadlines. We are Proud to Provide the following: Competitive compensation plus eligibility to earn commissions and bonuses Access to benefits including medical, dental and vision insurance Short-term and long-term disability Life insurance Generous Paid Time Off and holidays Flexible spending account 401(k) with company match
$67k-80k yearly est. 3d ago
Vice President, Sales and Revenue Operations
Point 4.2
Palo Alto, CA jobs
✨ Real Impact, Real People: Our mission at Point is to make homeownership more valuable and accessible. Your work directly helps homeowners access their wealth, achieve financial flexibility, and realize life changing goals. ✨ Funding: With over $175M raised from top investors like Andreessen Horowitz, WestCap, Greylock, and Prudential, we're scaling fast! You have the opportunity to join us at a pivotal stage. ✨ Game-changing Product: We're building a category defining company in home equity. We've earned a 4.7 Trustpilot rating and an A+ from the BBB, a testament to the value we provide to our 15,000+ customers. ✨ Great Place to Work: Our employees love working here! We are a Certified Great Place to Work and a Fortune Best Workplaces in the Bay Area. ✨ Remote First Culture, Genuine Connection: Work from anywhere in the U.S., while staying closely connected through virtual collaboration, team gatherings, and a people-first culture. About the role We're looking for a strategic leader to join us as Vice President, Sales & Revenue Operations. This is a highly visible leadership role overseeing our Sales, Homeowner Support, and Revenue Operations teams, driving both near‑term growth and long‑term scalability. You'll lead a high‑performing organization that drives growth of Point's Home Equity Investment (HEI) and future products while furthering our mission to make homeownership more valuable and accessible. This role requires equal parts sales leadership, analytical rigor, and systems thinking, and reports to our Chief Growth Officer. If you have successfully scaled a sales team from 70+ into the hundreds, this will be an exciting journey for you! We have an incredible team in place and you will be helping fuel the growth story in the years ahead. Your responsibilities Own revenue outcomes by leading Sales, Homeowner Support, and Revenue Operations. Build and scale a high‑volume inside sales team that thrives on proactive outreach and consultative selling; create a culture of excellence and accountability. Design a repeatable, scalable sales motion (including compensation structures, pipeline management, and forecasting) to ensure predictable, high‑velocity growth. Scale and evolve our offshore homeowner support team while championing the homeowner experience. Establish a data‑driven culture, building rigorous reporting around key metrics and fostering continual testing and iteration. Recruit, develop, and inspire a strong leadership bench across sales and support. Drive operational excellence through the smart use of data, technology, and process discipline. Set the vision for providing leverage to customer‑facing teams through intelligent automation, AI, and process optimization, ensuring every rep can focus on high‑value homeowner interactions. Partner closely with cross‑functional teams to ensure seamless handoffs and maximize conversion from qualified leads to funded deals. About you Extensive (10+ years minimum) experience spanning sales and revenue operations in high‑consideration industries (mortgage, fintech, or related strongly preferred). Proven success scaling inside sales organizations (70+ headcount and beyond) Expert in consultative sales, with the ability to instill accountability and build a high‑performance, winning culture Comfortable owning aggressive revenue targets and efficiency metrics Experienced in designing and implementing structured go‑to‑market systems, tools, and metrics Highly analytical and operationally rigorous; you turn data into strategy, and strategy into execution. Comfortable in high‑growth, ambiguous environments; thrives on building structure from scratch. Skilled cross‑functional operator who unites marketing, product, and operations toward a shared revenue vision. Empathetic, transparent, and mission‑driven, equally focused on the success of the team and the homeowners we serve. Our benefits Generous health benefits: We provide comprehensive medical, dental, and vision plans with options for flexible spending accounts (FSA) and health savings accounts (HSA). Unlimited paid time off: Recharge with unlimited paid time off and 10 company holidays. Flexible remote and onsite work: Our teams work from many different locations and time zones. We support fully remote work and also have an amazing in‑person environment in our downtown Palo Alto, CA HQ. Fully paid parental leave: Point will supplement state Paid Family Leave (PFL) so employees receive 100% of their regular base pay, plus two additional weeks of fully paid leave after state PFL ends. In states without PFL, Point offers up to 8 weeks of paid parental leave. In addition, employees also receive 4 weeks of fully paid transition time, during which you may work 2-3 days per week while receiving full base pay. Equity: We offer meaningful equity because we believe in sharing the value you help create. Your contributions directly impact our growth, and your equity gives you a stake in our future success. Financial wellness: We provide 401K retirement plans for employees as well as guaranteed life insurance and short‑ and long‑term disability coverage. Extra work/life benefits: We provide monthly stipends for internet, mobile plans, wellness perks, and a one‑time home office reimbursement. Compensation All US metro areas | approximately $200‑250k base (OTE of $260‑325k with the opportunity to exceed with strong performance). This does not include any other potential components of the compensation package, including equity, benefits, and perks outlined above. At the launch of each position, we benchmark compensation to the appropriate role and level utilizing competitive compensation data from various data sources as references. At the offer stage, we use the signal we received from our interviews, coupled with your experience, location, and other job‑related factors, to determine final compensation. Location requirement Location Requirement: This is a remote position. However, candidates must reside in one of Point's states of operation: AL, AZ, AR, CA, CO, CT, DC, FL, GA, IL, KS, KY, ME, MA, MD, MI, MN, MO, NH, NV, NJ, NY, NC, OH, OR, PA, SC, TN, TX, UT, VA, WA, WI. Point is proud to be an equal‑opportunity employer. We provide employment opportunities regardless of age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, veteran status, or any other protected class. Each individual at Point brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides better services to customers, and helps us all grow and learn. #J-18808-Ljbffr
$119k-177k yearly est. 5d ago
General Manager
Black Bear Property Management 4.2
Fort Collins, CO jobs
Job Title: General Manager at Black Bear Property Management Reports To: Owner/CEO We are seeking a driven and highly organized General Manager to lead the operations of our growing property management company. This role is ideal for an individual who thrives on building systems, managing people, and creating structure while maintaining clear communication with clients and tenants. The General Manager will effectively act as the operational backbone of the company, taking full ownership of business processes while the owner focuses on driving new leads and sales. Key Responsibilities Develop and implement efficient systems and processes for all areas of operations, including leasing, client and new property onboarding, accounting, and property maintenance. Oversee day-to-day company operations, ensuring a high level of service delivery to both property owners and tenants. Manage, train, and support staff to ensure all team members perform at their highest potential. Serve as the primary point of contact for clients, delivering clear, professional, and timely communication. Monitor business performance metrics and identify opportunities for operational improvement. Collaborate closely with the Owner/CEO to align operational strategies with company goals. Take full ownership of internal operations-treating the business as your own-to ensure stability and scalability as the company grows. Qualifications Bachelor's degree in Business Administration, Real Estate Management, or a related field (preferred). 5+ years of experience in property management, operations, or a similar leadership role. Strong understanding of property management processes, systems, and compliance requirements. Proven team leadership skills with the ability to motivate and manage multiple departments. Excellent communication, problem-solving, and organizational abilities. Proficiency with property management and accounting software. Entrepreneurial mindset with a dedication to ownership and accountability. Base- $60,000/yr starting DOE plus competitive commissions and potential options for stock in Black Bear as we grow. FT/Hybrid
$60k yearly 2d ago
Industrial Property GM: Lead Leases & Operations (On-site)
Jones Lang Lasalle Incorporated 4.8
Dallas, TX jobs
A leading real estate services provider is seeking an Industrial General Manager to oversee properties in Dallas, TX. This role involves managing client relationships, ensuring tenant satisfaction, and achieving financial goals. Candidates should have over 7 years of experience in property management, strong leadership skills, and a valid Real Estate license. The position offers competitive benefits and a supportive work environment. #J-18808-Ljbffr
$62k-135k yearly est. 4d ago
Store Manager | Store Director
The Connor Group 4.8
Burnsville, MN jobs
The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation. Position Overview We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Minneapolis- St Paul, MN. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us. The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement. Key Responsibilities Lead overall operations and performance of assigned luxury apartment communities. Drive revenue growth through effective sales leadership and business development strategies. Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship. Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards. Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations. Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level. Qualifications Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness. Demonstrated ability to drive sales performance and grow business results. Strong leadership presence with the ability to inspire, coach, and hold others accountable. Highly competitive, goal-oriented, and motivated by results and recognition. Exceptional communication, problem-solving, and decision-making skills. Bachelor's degree preferred but not required. What We Offer Top Tier Benefits for you and your family, starting Day 1! Total compensation: $125,000-$160,000 annually (base + bonus) Equity ownership opportunities with potential equity exceeding $2 million. An award-winning culture that emphasizes accountability, achievement, and recognition. Career development and advancement opportunities in a high-growth organization. Join Us At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.
$125k-160k yearly 5d ago
Industrial Property GM: On-Site Operations Leader
Jones Lang Lasalle Incorporated 4.8
Atlanta, GA jobs
A leading global real estate firm is seeking a General Manager to oversee the management of industrial properties in Atlanta, GA. Responsibilities include managing operations, finances, and tenant relations to maximize property value. The ideal candidate should have over 7 years of experience in real estate management, strong financial skills, and excellent communication abilities. This role supports personal well-being with comprehensive benefits including a 401(k) plan and medical coverage. #J-18808-Ljbffr
$50k-112k yearly est. 1d ago
General Manager
The Connor Group 4.8
Cary, NC jobs
This is an in office role that is located in the Raleigh Area, relocation support available. The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation. Position Overview We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Cary, NC. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us. The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement. Key Responsibilities Lead overall operations and performance of assigned luxury apartment communities. Drive revenue growth through effective sales leadership and business development strategies. Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship. Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards. Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations. Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level. Qualifications Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness. Demonstrated ability to drive sales performance and grow business results. Strong leadership presence with the ability to inspire, coach, and hold others accountable. Highly competitive, goal-oriented, and motivated by results and recognition. Exceptional communication, problem-solving, and decision-making skills. Bachelor's degree preferred but not required. What We Offer Top Tier Benefits for you and your family, starting Day 1. Total compensation: $125,000-$160,000 annually (base + bonus) Equity Ownership opportunities with potential equity exceeding $2 million. An award-winning culture that emphasizes accountability, achievement, and recognition. Career development and advancement opportunities in a high-growth organization. Join Us At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you. Learn more and visit us at careers.connorgroup.com/property-managers
$125k-160k yearly 5d ago
General Manager
The Connor Group 4.8
Durham, NC jobs
This is an in office role that is located in the Durham area, relocation support available. The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation. Position Overview We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Durham, NC. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us. The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement. Key Responsibilities Lead overall operations and performance of assigned luxury apartment communities. Drive revenue growth through effective sales leadership and business development strategies. Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship. Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards. Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations. Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level. Qualifications Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness. Demonstrated ability to drive sales performance and grow business results. Strong leadership presence with the ability to inspire, coach, and hold others accountable. Highly competitive, goal-oriented, and motivated by results and recognition. Exceptional communication, problem-solving, and decision-making skills. Bachelor's degree preferred but not required. What We Offer Top Tier Benefits for you and your family, starting Day 1. Total compensation: $125,000-$160,000 annually (base + bonus) Equity Ownership opportunities with potential equity exceeding $2 million. An award-winning culture that emphasizes accountability, achievement, and recognition. Career development and advancement opportunities in a high-growth organization. Join Us At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you. Learn more and visit us at careers.connorgroup.com/property-managers
$125k-160k yearly 2d ago
Assistant Store Manager - No Nights!
Smartstop Self Storage 3.5
Conroe, TX jobs
SmartStop Self Storage, a publicly traded company, is one of the largest self-storage operators in North America. Headquartered in Ladera Ranch, California, we operate more than 200 properties across 23 U.S. states, the District of Columbia, and four provinces in Canada. Our fully integrated team of more than 600 self-storage professionals is committed to delivering an exceptional customer experience, a commitment recognized by multiple industry honors, including Newsweek's Best Customer Service among Storage Center companies for three consecutive years (2021-2023) and Reputation's 800 Award (2023). We are equally proud to have been named a Top Workplace in Orange County in both 2022 and 2023; an award based solely on feedback from our employees about our culture, values, and leadership. Assistant Store Manager (Store 4015, Conroe Tx) Job Summary - NO NIGHTS! The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants. Hours of Operation: Mon - Fri 9:30am to 6:00pm; Sat 9:00am - 4:00pm; Sun 10:00am - 2:00pm Starting at $16.50/hour + Bonus Assistant Store Manager Essential Job Functions and Responsibilities Rental of storage units Preparing rental agreements Handling financial transactions and banking activities Maintaining a working knowledge of all products and services Maintaining general curb appeal Must have reliable transportation, a valid Driver's License, and current auto insurance The position requires a background check Other duties as assigned by the Company Benefits Monthly Bonus Incentive Plan Health insurance, including medical, dental, and vision No Evening Hours Paid Time Off 401(k) matching Life Insurance | Disability Insurance Employee assistance program Discounts Health & Fitness Partnerships Legal Entertainment Computers & Electronics Diversity SmartStop Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team. Lead Together! Think Outside the Box! A company that embraces CHANGE while enhancing EVERYONE'S journey.
$16.5 hourly 8d ago
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Smartstop Self Storage 3.5
Newark, NJ jobs
SmartStop Self Storage, a publicly traded company, is one of the largest self-storage operators in North America. Headquartered in Ladera Ranch, California, we operate more than 200 properties across 23 U.S. states, the District of Columbia, and four provinces in Canada. Our fully integrated team of more than 600 self-storage professionals is committed to delivering an exceptional customer experience, a commitment recognized by multiple industry honors, including Newsweeks Best Customer Service among Storage Center companies for three consecutive years (20212023) and Reputations 800 Award (2023). We are equally proud to have been named a Top Workplace in Orange County in both 2022 and 2023; an award based solely on feedback from our employees about our culture, values, and leadership. Assistant Store Manager Store 4021 Newark, NJ Job Summary - NO NIGHTS! The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants. Hours of Operation: Mon - Fri 9:30am to 6:00pm; Sat 9:00am - 4:00pm; Sun 10:00am - 2:00pm Starting at $19.00/hour + Bonus Assistant Store Manager Essential Job Functions and Responsibilities Rental of storage units Preparing rental agreements Handling financial transactions and banking activities Maintaining a working knowledge of all products and services Maintaining general curb appeal Must have reliable transportation, a valid Drivers License, and current auto insurance The position requires a background check Other duties as assigned by the Company Benefits Monthly Bonus Incentive Plan Health insurance, including medical, dental, and vision No Evening Hours Paid Time Off 401(k) matching Life Insurance | Disability Insurance Employee assistance program Discounts Health & Fitness Partnerships Legal Entertainment Computers & Electronics Diversity SmartStop Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team. Lead Together! Think Outside the Box! A company that embraces CHANGE while enhancing EVERYONES journey.
$19 hourly 8d ago
Assistant Store Manager - No Nights!
Smartstop Self Storage 3.5
Newark, NJ jobs
SmartStop Self Storage, a publicly traded company, is one of the largest self-storage operators in North America. Headquartered in Ladera Ranch, California, we operate more than 200 properties across 23 U.S. states, the District of Columbia, and four provinces in Canada. Our fully integrated team of more than 600 self-storage professionals is committed to delivering an exceptional customer experience, a commitment recognized by multiple industry honors, including Newsweek's Best Customer Service among Storage Center companies for three consecutive years (2021-2023) and Reputation's 800 Award (2023). We are equally proud to have been named a Top Workplace in Orange County in both 2022 and 2023; an award based solely on feedback from our employees about our culture, values, and leadership. Assistant Store Manager Store 4021 Newark, NJ Job Summary - NO NIGHTS! The right candidate pays attention to details, stays organized, and delights in finding great solutions to problems. This position is involved in all phases of the operation, including leasing storage and parking, managing a team, assisting with maintenance, supervising on-site projects, and maintaining good relationships with tenants. Hours of Operation: Mon - Fri 9:30am to 6:00pm; Sat 9:00am - 4:00pm; Sun 10:00am - 2:00pm Starting at $19.00/hour + Bonus Assistant Store Manager Essential Job Functions and Responsibilities Rental of storage units Preparing rental agreements Handling financial transactions and banking activities Maintaining a working knowledge of all products and services Maintaining general curb appeal Must have reliable transportation, a valid Driver's License, and current auto insurance The position requires a background check Other duties as assigned by the Company Benefits Monthly Bonus Incentive Plan Health insurance, including medical, dental, and vision No Evening Hours Paid Time Off 401(k) matching Life Insurance | Disability Insurance Employee assistance program Discounts Health & Fitness Partnerships Legal Entertainment Computers & Electronics Diversity SmartStop Self Storage is committed to diversity, equity, and inclusion. We believe in fostering an environment of inclusion and seek contributors from all backgrounds to join our dynamic team. Lead Together! Think Outside the Box! A company that embraces CHANGE while enhancing EVERYONE'S journey.
$19 hourly 8d ago
On-Site GM, Industrial Property Mgmt - Atlanta
Jones Lang Lasalle Incorporated 4.8
Atlanta, GA jobs
A leading real estate firm in Atlanta is seeking a General Manager, Industrial Property Management to oversee all aspects of property management for industrial properties. The ideal candidate will have extensive experience in industrial real estate, strong financial acumen, and proven leadership capabilities. This full-time position offers a comprehensive benefits package, including health care and paid time off. #J-18808-Ljbffr
$38k-70k yearly est. 5d ago
General Manager, Industrial Property Management
Jones Lang Lasalle Incorporated 4.8
Atlanta, GA jobs
General Manager, Industrial Property Management page is loaded## General Manager, Industrial Property Managementremote type: On-sitelocations: Atlanta, GAtime type: Full timeposted on: Posted Yesterdayjob requisition id: REQ447646**JLL empowers you to shape a brighter way**.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.**What this job involves:**As the General Manager of an industrial property or portfolio, your role is to coordinate all aspects of property management. This includes developing effective relationships with JLL clients and tenants, supervising staff, managing property maintenance, overseeing capital improvements, and handling financial reporting and record-keeping. By effectively managing operations, financials, and relationships, you contribute to maximizing property value, delivering exceptional service, and driving success for clients, tenants, and the company.The Industrial GM role is based on-site. \*Local market requirements may vary**What your day-to-day will look like:*** Ensuring high tenant satisfaction, maintain property appearance, manage operating expenses and capital expenditures, and monitor overall financial health of the properties* Development and implementation of operating and capital budgets, and financial reporting, and annual CAM recs* Oversee competitive bidding for service contracts and act as primary contact for contractors and vendors.* Coordinating tenant move-ins, including preparing commencement letters and managing lease administration.* Ensure property, or properties are operating in accordance with JLL best practices**Required Qualifications:*** Minimum of seven (7) to ten (10 years of industrial real estate or property management experience* Minimum of three (3) to four (4) years of experience managing a team of three (3) or more people* Advanced oral and written communication skills* Strong financial and accounting acumen, and experience with budgeting and financial reporting* Efficient problem-solving skills**Preferred Qualifications:*** Bachelors Degree* Real Estate License is required within the first six months of assuming the position* Client focused approach* Proficient in Microsoft office and other required software**Location:**On-site -Atlanta, GAIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!**Personalized benefits that support personal well-being and growth:**JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:* 401(k) plan with matching company contributions* Comprehensive Medical, Dental & Vision Care* Paid parental leave at 100% of salary* Paid Time Off and Company Holidays* Early access to earned wages through Daily Pay***JLL Privacy Notice***Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL's recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy .Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at ******************. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page > I want to work for JLL.Accepting applications on an ongoing basis until candidate identified.At JLL, we give you the opportunity, knowledge and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers and find a place where they belong. Together, we strive to be exceptional and shape a better world.For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit . #J-18808-Ljbffr
$38k-70k yearly est. 5d ago
Director of Clubhouse Operations
Cosmos Club 3.6
Washington, DC jobs
Are you skilled at balancing service excellence with operational efficiency? Do you believe strong operations start with strong people and clear communication? Will you jump at the chance to inspiring others to learn and grow? Do you want to join a team that strives each day to create lasting memories for members and guests? If you answered yes, please know that Cosmos Club is seeking a Director of Clubhouse Operations to further provide true hospitality to our distinguished members and guests. Interested candidates must apply separately online at **************************************************************** Id=a0xVm000004KUqrIAG&tSource= to be considered. Cosmos Club, founded in 1878, is a private social club for men and women distinguished in science, literature and the arts or public service located in the heart of Washington, DC. Members come from virtually every profession that has anything to do with scholarship, creative genius or intellectual distinction. Cosmos Club is looking for team members who believe in the impact of kindness and the power of teamwork. We strive to provide our members and guests an atmosphere of warmth, dignity, and elegance. If you would like to be a part of our mission, check out the position below! JOB DESCRIPTION Summary/Objective: The Director of Clubhouse Operations oversees all clubhouse departments including Membership, Engineering, Housekeeping, Front Desk, Member and Guest Relations, and Member Services to ensure smooth, high-quality operations and achievement of the Club's performance and financial goals. This role focuses on elevating the member experience, fostering employee engagement, and maintaining the highest standards of service and efficiency throughout the Club. Essential Functions: Oversees daily Club operations including the following departments: Membership, Engineering, Housekeeping, Front Desk, Member and Guest Relations and Member Services Recruits, trains and provides performance feedback within their departments Works with the department heads and accounting on budgeting for the following fiscal year and makes sure the current budget is being followed Assists with the capital budget for all necessary clubhouse equipment and recommends facility renovation needs Required Education, Experience and Skills: A bachelor's degree is preferred, with a focus on Hospitality Management Substantial private club or hospitality experience will be considered in lieu of the degree Industry certifications such as CCM are encouraged but not required Minimum of five to seven years of progressive leadership experience in a high-caliber, multi-outlet environment, such as a hotel, resort, private club, or corporate food and beverage operation Building and maintaining strong relationships with both members and team members, where members' needs are prioritized, coupled with an intuitive mentoring style that encourages staff development and advancement Evidence of a supportive leadership approach that emphasizes employee growth, high morale, and a strong, team-oriented culture Commitment to delivering a consistently first-class member experience through strategic foresight, problem-solving, and attention to detail in all aspects of Clubhouse Operations Demonstrate exceptional organizational and interpersonal skills, with high emotional intelligence, warmth, and approachability that reflect genuine hospitality. Bring executive presence and diplomatic communication to interactions with members, staff, and leadership alike Benefits: Full-time position 401k benefits included Great Healthcare including Medical, Dental, and Vision Benefits Life Insurance, AD&D, Short and Long-term Disability CMAA membership or similar professional organization Club issued cell phone Eligible for discretionary bonuses Expertly crafted shift meals Generous paid time off policy and holiday pay Rate of pay commensurate with experience Opportunities to participate in company picnics, educations, and more!
$87k-149k yearly est. 26d ago
Director of Clubhouse Operations
Cosmos Club 3.6
Washington, DC jobs
Are you skilled at balancing service excellence with operational efficiency? Do you believe strong operations start with strong people and clear communication? Will you jump at the chance to inspiring others to learn and grow? Do you want to join a team that strives each day to create lasting memories for members and guests? If you answered yes, please know that Cosmos Club is seeking a Director of Clubhouse Operations to further provide true hospitality to our distinguished members and guests. Interested candidates must apply separately online at **************************************************************** Id=a0xVm000004KUqrIAG&tSource= to be considered. Cosmos Club, founded in 1878, is a private social club for men and women distinguished in science, literature and the arts or public service located in the heart of Washington, DC. Members come from virtually every profession that has anything to do with scholarship, creative genius or intellectual distinction. Cosmos Club is looking for team members who believe in the impact of kindness and the power of teamwork. We strive to provide our members and guests an atmosphere of warmth, dignity, and elegance. If you would like to be a part of our mission, check out the position below! JOB DESCRIPTION Summary/Objective: The Director of Clubhouse Operations oversees all clubhouse departments including Membership, Engineering, Housekeeping, Front Desk, Member and Guest Relations, and Member Services to ensure smooth, high-quality operations and achievement of the Club's performance and financial goals. This role focuses on elevating the member experience, fostering employee engagement, and maintaining the highest standards of service and efficiency throughout the Club. Essential Functions: Oversees daily Club operations including the following departments: Membership, Engineering, Housekeeping, Front Desk, Member and Guest Relations and Member Services Recruits, trains and provides performance feedback within their departments Works with the department heads and accounting on budgeting for the following fiscal year and makes sure the current budget is being followed Assists with the capital budget for all necessary clubhouse equipment and recommends facility renovation needs Required Education, Experience and Skills: A bachelor's degree is preferred, with a focus on Hospitality Management Substantial private club or hospitality experience will be considered in lieu of the degree Industry certifications such as CCM are encouraged but not required Minimum of five to seven years of progressive leadership experience in a high-caliber, multi-outlet environment, such as a hotel, resort, private club, or corporate food and beverage operation Building and maintaining strong relationships with both members and team members, where members' needs are prioritized, coupled with an intuitive mentoring style that encourages staff development and advancement Evidence of a supportive leadership approach that emphasizes employee growth, high morale, and a strong, team-oriented culture Commitment to delivering a consistently first-class member experience through strategic foresight, problem-solving, and attention to detail in all aspects of Clubhouse Operations Demonstrate exceptional organizational and interpersonal skills, with high emotional intelligence, warmth, and approachability that reflect genuine hospitality. Bring executive presence and diplomatic communication to interactions with members, staff, and leadership alike Benefits: Full-time position 401k benefits included Great Healthcare including Medical, Dental, and Vision Benefits Life Insurance, AD&D, Short and Long-term Disability CMAA membership or similar professional organization Club issued cell phone Eligible for discretionary bonuses Expertly crafted shift meals Generous paid time off policy and holiday pay Rate of pay commensurate with experience Opportunities to participate in company picnics, educations, and more! Job Posted by ApplicantPro
$87k-149k yearly est. 28d ago
Multi-Site Operations Manager
Birge & Held Asset Management 4.0
Dillon, CO jobs
B I R G E & H E L D Investing in Communities to Transform Lives. Supporting 4 Multifamily Communities WHO WE ARE It's fun to work in a company where people truly believe in what they are doing. At Birge & Held, we are committed to bringing excitement and energy to the business of multifamily housing. We expect every employee within our organization to be a leader working in a collaborative environment towards a shared vision. At Birge & Held, our employees have a Passion for People, demonstrate Leadership at Every Level, and are Always Learning & Innovating. Through these core values, we make our purpose a reality, “Investing in Communities to Transform Lives.” POSITION OVERVIEW The Multi-Site Operations Manager is responsible for overseeing the day-to-day operations of multiple multifamily apartment communities, ensuring they operate efficiently, maintain excellent curb appeal, and provide an exceptional experience for residents and prospects. This role includes managing the assigned onsite team, optimizing resident satisfaction, working alongside Birge & Held's offsite centralized team members and ensuring the property's value is maximized through operational excellence and attention to detail. The success of this role will be measured by attainment of predetermined key performance indicators (KPIs) and quarterly goals at the individual and community level. This role will report to the Regional Property Manager. KEY RESPONSIBILITIES Property and Asset Management Work cross-functionally across all teams to ensure eviction processes are performed according to company policy. Oversee all aspects of the apartment communities to maintain financial goals and metrics, ensure the properties are well-maintained and meet company standards. Regularly inspect your designated assets' physical condition, ensuring great curb appeal, clean common areas, and are a safe environment. Coordinate and supervise repairs, and upgrades to maintain property enhancements and product availability. Monitor and manage budgets ensuring cost-effectiveness without compromising quality. Submit Property Owners Protection Insurance Company (POPIC) claims per our standard operating procedures (SOPs). Team Leadership and Management Recruit, develop, train, and lead the onsite team to deliver high-quality resident and prospect interactions. Establish and document performance goals for team members and provide regular feedback to encourage professional growth and accountability. Foster a collaborative and resident-focused culture to drive excellence in service delivery. Resident & Prospect Satisfaction Oversee the customer experience to ensure residents and prospects receive timely, courteous, and professional service. Monitor resident feedback and satisfaction scores to identify areas for improvement and implement changes to enhance the resident experience. Provide support and guidance for unresolved resident concerns, ensuring prompt and effective resolutions that align with company policies. Leasing and Prospect Engagement Collaborate cross-functionally with the Sales & Leasing team to support marketing efforts and maintain occupancy and revenue goals. Ensure the sales process, including tours, move-ins, and move-outs, are seamless and professional. Monitor feedback and collaborate cross-functionally to enhance the customer experience. Compliance and Reporting Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to multifamily communities to ensure compliance with local regulations, company policies, and industry standards. Maintain accurate records for resident interactions, leasing, maintenance, and other operational activities. Prepare and present regular reports on property performance, resident satisfaction, and operational efficiency to senior management. EDUCATION, EXPERIENCE, AND SKILLS Demonstrated passion for customer service. Strong interpersonal skills with a customer-focused mindset. Strong verbal and written communication skills. A minimum of three (3) years of management experience leading a team. A minimum of two (2) years of customer service experience working within the multi-family or hospitality industry, preferred. Experienced in property financial analysis and must be able to read and understand financial reports. Proficiency in property management software (e.g., Onesite, Yardi, or similar), Microsoft Office suite, and customer relationship management (CRM) tools. Be a self-starter with a proactive, solutions-driven mindset to address concerns and effectively implement the next steps. Exhibit professionalism and discretion throughout all interactions with coworkers, residents, vendors, and the community. Must be able to effectively manage in a crisis. A desire for professional development and continued learning Ability to manage one's time effectively and productively. Ability to perform at a high level in a fast-paced work environment while successfully adapting to changing priorities and demands. A High school diploma or equivalent (e.g., GED) required. WHAT WE OFFER Maintain work-life balance with a generous paid time-off policy including up to 18 days of PTO per year. In addition to traditional PTO, you'll receive 12 full days and two half day holidays including a floating holiday and your birthday. Separately, if you've served in the military, you'll receive Veterans Day as a paid day off. Make a difference in your community with 8 hours of Volunteer Paid Time Off (PTO) each year, giving you the ability to support a cause or organization of your choice. Take advantage of supportive leave benefits, including up to 3 weeks of paid parental leave and 6 weeks of paid childbirth leave. Boost your earnings with monthly commission opportunities and additional quarterly bonuses, both based on site-specific Key Performance Indicators (KPIs), giving you the chance to be rewarded for your performance and contributions. Save on living expenses with exclusive employee discounts at Birge & Held properties. Prioritize your well-being with a robust wellness program that supports your physical, mental, and emotional health. Enjoy up to $25 in monthly gym membership reimbursements and gain access to certified health coaches dedicated to helping you achieve your personal wellness goals. Access competitive dental, vision, and comprehensive medical plans to ensure you and your family receive the care you need, along with convenient online tools to help you manage your healthcare benefits with ease. Enjoy peace of mind today and tomorrow with a 401(k) plan that includes competitive employer contributions. Receive automatic enrollment in the company paid basic life insurance policy with the opportunity to elect supplemental life insurance. With employment at Birge & Held you have the ability to elect additional ancillary benefit options including but not limited to, Long-Term Disability (LTD), Short-Term Disability (STD) and Critical Illness Insurance that provides extra protection against unexpected health challenges. Stay connected and equipped for success with a monthly phone stipend of up to $50 to help cover your mobile service costs. Grow your career through the support of a dedicated Talent Development team and a tuition reimbursement program. Whether you're building new skills, exploring new roles, or pursuing a degree, you'll have the resources and guidance to reach your full potential. Be part of an organization consistently recognized as one of the Top Workplaces in the USA, where your contributions are valued and celebrated. Birge & Held is an Equal Opportunity Employer and we are committed to hiring a diverse and talented workforce. #INDHP
$46k-65k yearly est. Auto-Apply 13d ago
Director of Operations
Sage Hospitality Group 4.5
Operations manager job at Sage Hospitality Group
**Why us?** At **The Crawford Hotel** , you're not just joining a team-you're becoming part of the heartbeat of Denver. Perched above the historic Denver Union Station, we're more than a hotel; we're a destination where stories unfold, connections thrive, and history comes alive. Our team is driven by passion and purpose, delivering unforgettable experiences through attention to detail and a genuine passion for hospitality. We celebrate individuality, foster adventure, and take pride in making every moment extraordinary for our guests-and for each other. When you join us, you gain more than a job; you gain a place to grow, thrive, and make your mark at one of Denver's most iconic landmarks. With competitive benefits, a supportive culture, and opportunities to elevate your career, The Crawford Hotel is a one-of-a-kind destination for one-of-a-kind team members. Work where you belong. As part of **Sage Hospitality Group** , we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! **Job Overview** Plan and manage two major functions of the hotel (e.g. the food & beverage and room operations) to achieve customer (guest, employee, corporate and owner) satisfaction and quality service while meeting/exceeding financial goals. Position is responsible for short and long term planning and day-to-day operations of two major functions in the hotel. Develops and recommends the budget, marketing plans and objectives and manages within those approved plans. **Responsibilities** + Manage the Human Resources in the group in order to attract, retain and motivate the employees; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate. + Develop, recommend, implement and manage the group's annual budget, business/marketing plan, forecasts and objectives to meet/ exceed management expectations. + Implement company programs (company/franchise), develop local programs and procedures and manage the operations of the group, ensuring compliance with SOPs, safety regulations and all other federal, state and local laws and regulations to ensure optimal levels of quality service and customer satisfaction. + Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality. + Implement emergency organization procedures and training through the management of the Security staff to ensure appropriate protection for the hotel quests, staff and company asset. + Execute and promote an accident prevention program to minimize liabilities and related expenses. + Manage the maintenance/sanitation of the front and back of the house to protect the assets, comply with regulations and ensure quality service and customer satisfaction. + Assume the responsibilities of the General Manager in his/her absence. **Qualifications** **Education/Formal Training** A four-year college degree or equivalent education/experience **Experience** Five to ten years of employment in a related position with this company or other organizations **Knowledge/Skills** + Requires advanced knowledge of the hospitality and business management fields. + Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information. + Requires studying, analyzing and interpreting complex activities or information in order to improve known practices or develop new approaches. + Ability to make decisions with only general policies and procedures for guidance and keeping the General Manager informed of general direction. + Requires highly developed communication skills to frequently negotiate, convince, sell and influence other managerial personnel, hotel guests and/or corporate clients. + Must have excellent speech and written skills in order to communicate with managers, guests and employees. + Must have excellent literacy skills necessary for reports, policies and procedures. Must have vision ability in order to visually inspect hotel. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must have vision ability in order to visually inspect hotel. + Must have mobility to walk through the front and the back of the hotel. + Climbing approximately 20-30 steps 10% of the week. + Physically able to regularly inspect all areas of interior and exterior of facility. **Environment** General office and hotel environment **Benefits** Eligible to participate in Sage bonus plan Unlimited paid time off Medical, dental, & vision insurance Eligible to participate in the Company's 401(k) program with employer matching Health savings and flexible spending accounts Basic Life and AD&D insurance Company-paid short-term disability Paid FMLA leave for up to a period of 12 weeks Employee Assistance Program Great discounts on Hotels, Restaurants, and much more. Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. _The application period will be open for approximately 30 days or until a suitable candidate is identified. We encourage qualified individuals to submit their applications within this timeframe._ **Salary** USD $100,000.00 - USD $110,000.00 /Yr. **ID:** _2025-29934_ **Position Type:** _Regular Full-Time_ **Property** **:** _The Crawford Hotel_ **Outlet:** _Hotel_ **Category:** _Operations Management_ **Min:** _USD $100,000.00/Yr._ **Max:** _USD $110,000.00/Yr._ **Tipped Position:** _No_ **_Address_** **:** _1701 Wynkoop St_ **_City_** **:** _Denver_ **_State_** **:** _Colorado_ EOE Protected Veterans/Disability
$100k-110k yearly 35d ago