Sage Hospitality Group jobs in Pittsburgh, PA - 61 jobs

Why us? When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done. Join forces with the top hospitality team around and navigate our guests through their journey in the hotel, restaurant, bar, downtown Pittsburgh, and beyond. There are many moving pieces to the operation. With attention to detail, empathy and multi-tasking abilities you could be the perfect fit. Could this be where you belong? At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Under general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures. Responsibilities + Meet and greet all guests in all forms of transportation arriving at the hotel. + Assist guests with retrieving their luggage from vehicles. + Point out to guest and note existing vehicle damage on key tags in the appropriate space provided. + Assist Doorman in escorting guests and luggage into the lobby for registration. + Explain valet parking procedures and fees. + Give proper directions to registration area for check-in. + Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto. + Drive vehicles in a safe and efficient manner. + Give general directions and information. + Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities. + Professionalism and courtesy are to be extended at all times to guests, associates and vendors. + Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel. OTHER RESPONSIBILITIES + All other duties as assigned, requested or deemed necessary by management. Qualifications Education/Formal Training High School diploma or equivalent Experience None Knowledge/Skills + Must have general knowledge of basic customer service skills and be fluent in oral and written English. + Must have knowledge of local establishments, businesses and the surrounding community in general. + Must be able to drive automatic and manual vehicles. Must have a valid driver's license. Must have a driving record that meets the needs of our insurance carrier. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must be able to see objects and people up close and at a distance. + Must be able to grasp handles, carry bundles and lift packages. + Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift. Environment Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position. Benefits The Perks: Fully Loaded + Medical, Dental, & Vision Insurance + 401(k) with 75% Employer Match + Paid Vacation and Sick Time + Complimentary Employee Meals + Hotel Discounts (Both Marriott and Sage Portfolios) + Eligible for Referral Bonuses + Incentive Programs + Cell Phone Discounts ID: _2026-30198_ Position Type: _Regular Full-Time_ Property : _Renaissance Pittsburgh_ Outlet: _Hotel_ Max: _USD $14.50/Hr._ Tipped Position: _Yes_ _Address_ : _107 6th St_ _City_ : _Pittsburgh_ _State_ : _Pennsylvania_ EOE Protected Veterans/Disability

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of employee relation activities, to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. LEADERSHIP Applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them. • Direct and instruct the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient employees. Conduct interviews for all management positions. • Develop, implement and administer policies and programs related to the management of all hotel personnel to ensure the maintenance of a positive and productive employment environment. Monitor same for fair and consistent application. • Ensure compliance with all State and Federal laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices, implementing new procedures and communicating verbally and in writing any new requirements. Supervise EEOC program. • Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems. • Review and appraise all personnel changes and paperwork for the merit and accuracy. Approve all required Human Resource forms such as Personnel Authorizations and Employment Requisitions. BUILDING RELATIONSHIPS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the requirements of the hotel. • Conducts one on one meeting with Direct Reports to ensure their ongoing development. • Maintains open channels of communications for all levels (line employees through General Manager) and monitors employee relations. • Aids in establishing a positive relationship between all employees, supervisors, department heads & General Manager. • Responsible for monthly Rallies, Annual Awards/Recognition and other events that need to be planned. • Due to the nature of the business the individual may be required to do other duties and special projects as assigned by the General Manager. GENERATING TALENT Proactively identifies and develops talent within the organization. • Hires the best people available from inside and outside the hotel. Hires for talent, diversity and balance of skills. Supports hotel's interviewing tools to ensure hiring decisions are based on the candidate's job-related talent, skills and competencies. Maintains succession planning. • Develops, implements and maintains departmental orientation and training certification programs for employees to receive the appropriate new hire training to successfully perform their job. • Uses all available on the job training tools for employees; implements and manages training initiatives and conducts training when appropriate; ensures self and direct reports have completed appropriate training classes. • Manages employee progressive discipline procedures for areas of responsibility. Ensures hotel's policies are administered fairly and consistently. Ensures disciplinary procedures and documentation are completed according to Employee Handbook. • Ensures regular on-going communication is happening in all areas of responsibility to create awareness of business objectives and communicate expectations, recognize performance and produce desired business results. Establishes and maintains open, collaborative relationships with employees and ensures employees do the same within the team. • Monitor the employee performance appraisal programs to ensure reviews are timely. Read and analyze evaluations and goals to ensure appraisal comments are appropriate and goals are measurable and achievable. • Actively solicits feedback, utilizes an “open door” policy and reviews employee satisfaction results to identify and address employee problems and concerns. Ensures employees are treated fairly and equitably. Constantly strives to improve employee retention. Brings issues to the attention of General Manager as necessary. • Celebrates successes and publicly recognizes the contributions of team members; ensures recognition is taking place across areas of responsibility. Maintains an on-going employee recognition program. ORGANIZATIONAL LEADER Actively pursues learning and self-development to enhance personal, professional and business growth; shares learning; demonstrates depth of knowledge in technical or specialized area. • Enlivens the Culture within the hotel. • Attends different departmental stand-up meetings and communicates information to the staff in the absence of the General Manager. • Supports Community Service initiatives. SUPPORTIVE FUNCTION This position might also be required to perform the following supportive functions. • Supervise, coordinate and motivate the activities of the department staff. • Monitor safety programs and Worker's Compensation Benefits. • Maintain all hotel personnel records and Human Resources files ensuring confidentiality where necessary. • Ensures the prompt and proper submission of all corporate, divisional and governmental reports as required. • Compose, type and distribute general Human Resources correspondence, such as those announcing policy revisions. • Answer telephone inquiries. • Other duties and responsibilities as assigned by the General Manager, including administering, posting, and tracking guest service scores. • Maintaining employee bulletin boards. Qualifications KNOWLEDGE, SKILLS & ABILITIES Experience • Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge, skills and abilities. High School diploma required. College degree preferred. • Minimum of 4 years hotel management experience of Department Head or above. • Full-Service Hotel Experience. • Requires proven managerial skill as position involves frequent decisions, meeting of deadline, negotiations of contracts of vendors, analytical ability and the planning, organization development and coordination of large-scale work projects. Knowledge and Skills • Ability to deal effectively with all employees and employee representatives, some of whom will require high levels of patience, tact and diplomacy to diffuse anger and collect accurate information and resolve conflicts. • Ability to read, listen and communicate effectively in English both verbally and in writing to prepare official memorandum and correspondence as well as provide clear and meaningful instructions, guidance and counseling to all employees. • Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of State and Federal laws and regulations pertaining to Human Resources matters. • Basic mathematical skills to perform moderately complex calculations for salary and benefit administration and to forecast departmental expenses using a calculator and/or moderately complex computer system. • Computer literate in MS Word, Excel, Outlook. PHYSICAL DEMANDS Ability to stand, walk and/or sit and continuously perform essential job functions for an eight-plus hour shift. Occasional twisting, bending, stooping, reaching, standing, walking, Frequent talking, hearing, seeing and smiling. Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Job Title: Kitchen Support Supervisor: Executive ChefFLSA Status: Hourly, non-exempt Date Approved: September 2021OVERALL JOB PURPOSE Assist with ensuring the overall success of the Culinary Services department while following Sunshine Retirement Living procedures. Daily duties may include preparing, washing, and storing dishes; helping serve meals; and clearing dishes at residents' tables. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS High school graduate or equivalent Must be 18 years of age Have a general knowledge of cleaning and sanitation Maintains food handlers permit as necessary to fulfill state regulations Demonstrated ability to communicate effectively and politely in English, both verbally and in writing, with residents and staff Meets state health related requirements (as applicable for position) Ability to work in a team setting and be a positive team player Maintain a positive, respectful, and professional approach with coworkers and residents Ability to keep all business and operations information confidential Possess excellent customer service and organizational skills Ability to work with little supervision and maintain a high level of performance Ability to work under time constraints and meet department deadlines Ability to follow and adhere to policies, procedures, and standards Satisfactorily pass Sunshine's and state regulated criminal record clearance, health screening and TB clearance (if applicable) ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Prepare, wash, and store dishes following Sunshine Retirement Living LLC procedures Clean and maintain an orderly and safe dishwashing area Assist in bussing, serving, and delivery of meals and/or room trays if needed Setting and clearing of tables in dining room Assist Cooks in cleaning food preparation and serving areas and equipment, sweeping, and mopping of floors, and complete assigned cleaning duties daily Document and complete dishwasher temperature log at required times Empties garbage as needed and moves to proper dump site Work as part of the food services team to ensure smooth, efficient, and safe operation of the kitchen Document and complete closing checklist and ensure that kitchen is swept, mopped, and cleaned Adhere to prescribed safety and sanitation practices and procedures Performs other duties as assigned by supervisor May be assigned to any other job function in the Community on a relief basis OTHER JOB DUTIES AND RESPONSIBILITIES Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others Meet the assigned work requirements of the job. Regular attendance is required Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude Represent the Community in a professional, courteous, and friendly manner Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor Adhere to company policies, procedures, and processes Promote resident advocacy and demonstrate excellent customer service at all times Follow specified procedures as outlined in the Safety Manual regarding the handling of contaminated material encountered in accidents or injuries on the Community premises Attend education and training classes as necessary to fulfill state regulations applicable to the position Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed) This position is considered a universal employee worker and will be crossed trained in other positions as directed by the supervisor This position has no supervisory responsibilities Maintains current food handlers permit and other certifications as necessary to fulfill state regulations, including minimum annual education requirements to maintain active certification PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 100 pounds X More than 100 pounds X The Community reserves the right to revise the duties set forth in this job description at its discretion.

Job Title: Caregiver Supervisor: Health Services Coordinator/Health Services Director FLSA Status: Hourly, non-exempt Date Approved: September 2025 OVERALL JOB PURPOSE As a Caregiver, you embody our principle of Person-Centered care and support our mission statement through People, Passion, and Excellence by providing the highest standard of care and customer service. In assisted living and memory care, you foster independence, dignity, and safety while offering compassionate support tailored to residents' cognitive and physical abilities. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS High school diploma or equivalent is required Six months of related experience and/or training or equivalent combination of education and experience Appropriate certification, as required by state Current and valid first aid and CPR certification Demonstrated ability to communicate politely and effectively (in English), both verbally and in writing, with residents and staff Meet state-related requirements (if applicable to position) Ability to work in a team setting and be a team player Maintain a positive, respectful, and professional approach with coworkers and residents Possess excellent customer and organizational skills Ability to work under time constraints with little supervision and meet department deadlines. Previous experience in senior living, preferred Satisfactorily pass Sunshine's and state-regulated criminal record clearance, health screening and TB clearance (if applicable) Training or willingness to train in dementia care practices (validation, redirection, and engagement strategies ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Monitor health, safety, and well-being of the residents. Promptly report any changes in resident's physical condition and/or behavior to Health Services Director or Health Services Coordinator Properly follow shift-change procedures and documentation Assist with activities of daily living such as bathing, dressing, and eating Support residents with memory loss by using patients, empathy, and specialized communication techniques Assist in keeping the environment safe and happy for residents Encourage and/or remind residents to participate in activities. Promote purposeful, individualized engagement that supports dignity and cognitive abilities. Immediately respond to resident emergencies; provide first aid assistance; debrief and document incident following company procedures Performs other duties as assigned by Supervisor OTHER JOB DUTIES AND RESPONSIBILITIES Perform all work assigned for the agreed-upon salary, accepting no additional payment or non- perishable gifts from residents, vendors, Community Management, or others Meet the assigned work requirements of the job. Regular attendance is required Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude Represent the Community in a professional, courteous, and friendly manner Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor Adhere to and follow company policies, procedures, and standards Promote resident advocacy and demonstrate excellent customer service at all times Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed) Maintains certifications as necessary such as First Aid, to fulfill state regulations (if applicable) Communicate with residents' families, as directed by supervisors, to support resident well-being and care coordination This position has no supervisory responsibilities Equal Employment Opportunity Statement: Sunshine Retirement Living (The Company) proudly provides equal employment opportunities to all employees and applicants. We celebrate diversity and are committed to creating an inclusive environment where residents, employees, and families feel respected and valued, regardless of race, color, religion, sex, national origin, age, disability, or any other protected status. Salary-History Statement: Sunshine Retirement Living (The Company) is committed to fair and equitable pay practices. We do not request or consider an applicant's past or current salary when making compensation decisions, in compliance with applicable salary history and pay equity laws. PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 100 pounds X More than 100 pounds X The Community reserves the right to revise the duties set forth in this job description at its discretion.

Job Title: Maintenance Coordinator Supervisor: Executive Director or Maintenance Director FLSA Status: Hourly, non-exempt Date Approved: September 2025 OVERALL JOB PURPOSE Assures preventative maintenance of Community, including building exterior and interior, grounds, walkways, driveways, and parking lot to ensure the Community is safe, attractive, and operating within budget. May provide back up support for Community Driver to safely transport residents in Community vehicle. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS Must be 21 years of age High school diploma or equivalent Minimum of two (2) years' verifiable hands-on maintenance experience in areas such as plumbing, electrical, carpentry, HVAC, etc. is necessary Ability to perform and/or coordinate emergency building repairs at the Communities; includes contacting and contracting subcontractors to complete repairs Provide training for Executive Director in the operation of emergency systems Experience in the safe handling and use of power tools normally used in construction, maintenance, and landscaping A valid driver's license and good driving record are required along with proof of auto insurance. May be required to assume the duties and responsibilities of the Community Driver position as needed Ability to lift up to one hundred (100) pounds Demonstrated ability to communicate effectively and positively (in English), both verbally and in writing, with residents and staff Meets state health related requirements (as applicable for position) Ability to work in a team setting and be a positive team player Maintain a positive, respectful, and professional approach with coworkers and residents Possess excellent customer service and organizational skills Ability to work under time constraints and meet department deadlines Satisfactorily pass company's and state regulated criminal record clearance, health screening and TB clearance (if applicable) ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Assures maintenance and repair of Community interior, exterior, and equipment, including resident apartments, by performing or supervising maintenance tasks or facilitating such performance by outside maintenance services personnel, as directed by Executive Director Inspects Community and monitors Maintenance log daily to promptly address maintenance concerns Implements and assures adherence to Community maintenance programs such as HVAC-related, carpet-related, mold-related, etc. Meets deadlines in repairs to Community equipment and performs various other Community and resident maintenance tasks or facilitates repair by outside maintenance services personnel as directed by Executive Director Orders maintenance equipment, parts, supplies, and maintenance services from outside personnel, as needed following company procedures Assists in monitoring capital improvement projects Recommends maintenance repairs and replacements to Executive Director, Maintenance Director, or Regional Director of Maintenance Assures safe, orderly, and functional condition of mechanical room Assures all maintenance equipment and supplies are stored appropriately and safely Performs emergency maintenance services at Community on an on-call basis Assists housekeeping employees in deep cleaning of resident apartments and common areas with attention to detail and according to schedule Maintain company standards with an eye for detail on all apartment turns Performs duties associated with Community emergency preparation and response systems, as directed by Executive Director, Maintenance Director, or Regional Director of Maintenance Maintains Hazardous Chemical Inventory and Safety Data Sheets according to Community Hazard Communication Program and local, county, state, and federal guidelines Review SDS as requested for potential exposure to hazardous chemicals and take necessary precautions Maintain positive communication with local fire marshal, building inspector, state elevator inspector, and any other jurisdictions governing the community Conducts certain components of new employee orientation and education and training classes for employees as directed by Executive Director or Maintenance Director Performs quality assurance audits as assigned by Executive Director or Maintenance Director Effectively interacts with any Regional or Support Office maintenance services consultants and contracted services personnel Participate in monthly Safety Committee meetings Perform other duties as assigned by the Maintenance Director or Executive Director OTHER JOB DUTIES AND RESPONSIBILITIES Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others Meet the assigned work requirements of the job. Regular attendance is required Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude Represent the Community in a professional, courteous, and friendly manner Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor Adhere to company policies, procedures, and standards Promote resident advocacy and demonstrate excellent customer service at all times Follow specified procedures as outlined in the Safety Manual regarding the handling of contaminated material encountered in accidents or injuries on the Community premises Attend education and training classes as necessary to fulfill state applicable to the position Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed) This position is considered a universal employee worker and will be crossed trained in other positions as directed by the supervisor Maintains certifications as necessary such as First Aid, to fulfill state regulations (if applicable) This position has no supervisory responsibilities Equal Employment Opportunity Statement: Sunshine Retirement Living (The Company) proudly provides equal employment opportunities to all employees and applicants. We celebrate diversity and are committed to creating an inclusive environment where residents, employees, and families feel respected and valued, regardless of race, color, religion, sex, national origin, age, disability, or any other protected status. Salary-History Statement: Sunshine Retirement Living (The Company) is committed to fair and equitable pay practices. We do not request or consider an applicant's past or current salary when making compensation decisions, in compliance with applicable salary history and pay equity laws. PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Uses chemicals/paint/toxics X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds Up to 25 pounds Up to 50 pounds X Up to 100 pounds X More than 100 pounds The Community reserves the right to revise the duties set forth in this job description at its discretion.

Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. ESSENTIAL JOB FUNCTIONS This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week. Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness. Check station before, during and after shift for proper set-up and cleanliness. Record the details of the order from the guests, repeating the order to the guests to check for accuracy. Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed. When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments. Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. Replenish beverages as necessary and check with guests for overall satisfaction. Market and serve upon request any desert items or specialty coffees. Supplement the bus help in clearing and resettling the tables. Perform all assigned side work to include replenishing condiments and restocking. Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards. Present the check to guest promptly. Adheres to all company policies and procedures. Follows safety and security procedures and rules. Knows department fire prevention and emergency procedures. Utilizes protective equipment. Reports unsafe conditions to supervisor/manager. Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager. Provides for a safe work environment by following all safety and security procedures and rules. All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook). Perform any related duties as requested by supervisor/manager. Assists other Restaurant Personnel when needed. Qualifications KNOWLEDGE, SKILLS & ABILITIES Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests. Hold a current Food Handler Card or in the process of being certified Hold a valid TABC license Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette. Knowledge of the appropriate table settings and service ware. Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions. Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel. Ability to remember, recite and promote the variety of menu items. Ability to operate beverage equipment, e.g., coffee maker. PHYSICAL DEMANDS Ability to transport up to 50 lbs. through a crowded room on a continuous basis throughout the shift. Lifting Fifty (30) pounds maximum. Constant standing & walking required. Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling. Benefits 401(k) Disability insurance Employee assistance program Health insurance Life insurance Paid time off Room Discounts Employee Food and Beverage Discounts EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Job Title : Wellness Nurse Supervisor: Health Services Director FLSA Status: Hourly, non-exempt Date Approved: September 2025 OVERALL JOB PURPOSE The overall purpose of the Wellness Nurse position is to provide Person-Centered Care consistent with accepted standards and expectations of Sunshine Retirement Living and state regulations. The Wellness Nurse's responsibilities include, but are not limited to, monitoring resident health status, providing physical care, and early diagnosis and intervention of resident changes in health status. Wellness Nurses must communicate politely and effectively with family, primary physicians, and perform all administrative charting or other services as required by regulations and company policy. In assisted living and memory care, the Wellness Nurse ensures care practices that promote safety, dignity, and engagement for residents with cognitive impairment, while serving as a clinical resource and role model for caregiving staff. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS A current, valid LPN or RN license is required Education and/or experience in long-term care, acute care, or geriatric nursing preferred Supervisory experience preferred Ability to read, write, and speak the English language and to verbally communicate with different levels of staff, families, and any outside customers in a professional and polite manner No disqualifying criminal or care offenses as defined by regulatory guidelines Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations Ability to work under time constraints and meet deadlines Maintain a positive and respectful approach with coworkers. Ability to work in a team setting and be a team player Ability to write nursing/patient progress notes and nursing procedures Ability to effectively present information and respond to questions from department heads and customers (patients, family members, physicians, etc.) in a polite and professional manner Knowledge of dementia care practices or willingness to complete memory care training Satisfactorily pass Sunshine's and state-regulated criminal record clearance, health screening and TB clearance (if applicable) ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Values and upholds the Sunshine Retirement Living Principles and Values, including compassion, responsiveness, teamwork, courtesy, and personalized care Dedicated to delivering a high level of customer service Provides resident care in accordance with accepted standards of practice and within the scope of the LPN or RN license Routinely observes and reports on residents' conditions/changes and then documents in accordance with community policies and as required by regulations Administers medication/treatment as prescribed within the LPN or RN scope of practice Receives, transcribes, and executes physician orders Implements and evaluates resident's plan of care Identifies and secures equipment and supplies. Notifies supervisor when supplies are needed Ensures appropriate and timely response to resident and/or family concerns Responsible for the safety of residents under your supervision Informs appropriate staff about the condition of residents and expectations/needs for the shift assigned at the beginning of each shift and receives report from coworkers throughout and at the end of each shift regarding resident conditions Directs Caregivers to assure care is provided per standards of practice and per community policies and regulations Rounds with Caregiver before end of shift to assure the unit is in proper order Provides guidance and coaching to care staff in managing residents with memory loss, including behavioral interventions, redirection, and validation techniques Ensures proper documentation of care, medications, incidents, and changes in condition using electronic health records Performs other duties as assigned OTHER JOB DUTIES AND RESPONSIBILITIES Adhere to the Resident Rights and promote safety, dignity, and respect among all residents Ensure the safety of residents through appropriate behavioral interventions Promotes employee relations, facilitates communication and problem solving Ensures that community staff follow facility policies and procedures Coaches, mentors, and counsels resident care staff as needed and keeps Health Services Director/Coordinator informed of any concerns Ensures appropriate and timely response to customer service concerns Demonstrates knowledge of resident care and its impact on residents and families Assists resident care staff in performing duties as needed Assists with immediate incident reporting and analysis of incidents and corrective action, when appropriate Maintains confidentiality of community and resident information Attend community meetings and in-service training as required Know the emergency plan, fire evacuation routes, extinguishers, and other facility safety features Cart and chart audits as scheduled Clinical Evaluation Skills Create monthly resident lists for Home Health, Hospice, and Oxygen Ability to work with 911 and attend to emergency calls Ability to work/run a medication cart Report to work on time as scheduled and consistently demonstrate dependability and punctuality. Consistent and regular attendance is required Accept assigned duties in a cooperative manner Complete all other duties assigned by the Health Services Director and/or Executive Director Maintains certifications as necessary such as First Aid, to fulfill state regulations (if applicable) This position has supervisory responsibilities of the care staff Perform all work assigned for the agreed-upon salary, accepting no additional payment or non- perishable gifts from residents, vendors, Community Management, or others Meet the assigned work requirements of the job. Regular attendance is required Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude Represent the Community in a professional, courteous, and friendly manner Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor Participate in family communication and care plan meetings as directed by Health Services Director or Health Services Coordinator Adhere to and follow company policies, procedures, and standards Equal Employment Opportunity Statement: Sunshine Retirement Living (The Company) proudly provides equal employment opportunities to all employees and applicants. We celebrate diversity and are committed to creating an inclusive environment where residents, employees, and families feel respected and valued, regardless of race, color, religion, sex, national origin, age, disability, or any other protected status. Salary-History Statement: Sunshine Retirement Living (The Company) is committed to fair and equitable pay practices. We do not request or consider an applicant's past or current salary when making compensation decisions, in compliance with applicable salary history and pay equity laws. PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand X Walk X Sit X Pushing, pulling and/or reaching X Grasping and fine manipulation X Climb or balance X Stoop, kneel, crouch, or crawl X Talk or hear X Taste or smell X Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds X Up to 25 pounds X Up to 50 pounds X Up to 100 pounds X More than 100 pounds X The Community reserves the right to revise the duties set forth in this job description at its discretion.

About Us At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future. Discover how far your potential can take you. Join us today. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Maintain the hotel rooms and building to ensure safe and clean experience for hotel guests, associates, and vendors. Essential Duties and Responsibilities Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending, and stooping. Adhere to cleaning procedures and instructions for use of cleaning agents. Strip beds and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs. Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly. Push and pull vacuum throughout the entire room and empty trash. Replenish amenities, linens, and supplies in guest room. Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room. Comply with attendance rules and be available to work on a regular basis. Perform any other job-related duties as assigned. Qualifications and Skills Ability to scrub and scour surfaces, extend arms over head to perform cleaning tasks, and work in confined spaces. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of chemical cleaning agents and operation of various cleaning equipment with or without reasonable accommodation. Ability to push and/or pull equipment weighing up to 100 lbs. with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

About Us Located at the intersection of I-79 and the Pennsylvania Turnpike, we are an accessible choice for guests and employees from neighboring states. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Manage reservations, rates and restrictions and implement yield strategies to maximize RevPAR. Provide the hotel's revenue management team with relevant reports to make timely strategic decisions and implement the changes as needed. Essential Duties and Responsibilities * Answer the telephone and greet prospective guests in a friendly manner using clear, verbal English communication. Listen to callers to understand inquiries and requests. Promptly provide accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc. •Promote HEI Hotels and Resorts and brand-specific marketing programs. Assign reservations based on guest preferences and availability. * Read, retrieve, communicate, and verify information including confirmation number to caller. Input and retrieve data using a computer reservation system and utilizing codes for efficiency. * Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. * Know, understand, and communicate applicable deposit and guarantee policies as requested. * Handle complaints in a tactful manner and negotiate resolutions such as alternative accommodations when hotel is sold out. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Can communicate well with guests. * Ability to effectively deal with customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger to collect accurate information. * Ability to access, read and accurately input information using a moderately complex computer system. * Ability to establish and maintain effective working relationships with associates, customers and patrons. * Ability to sit for extended periods of time. Ability to input 40 WPM on a computer keyboard with or without reasonable accommodation. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

About Us Located at the intersection of I-79 and the Pennsylvania Turnpike, we are an accessible choice for guests and employees from neighboring states. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner. Essential Duties and Responsibilities * Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observes performance and encourages improvement. * Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions. * Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote •HEI Hotels and Resorts and brand-specific marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out. * Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks and other forms of payment. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer. * Promptly answer the telephone using positive and clear voice. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested. * Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. * Communicate both verbally and in writing to provide clear direction to staff. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * One year experience in customer service in hospitality or similar industry. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. * Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. * Ability to access and accurately input information using a moderately complex computer system. * Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations with or without reasonable accommodation. * Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. * Ability to establish and maintain effective working relationships with associates, customers and patrons. * Effective verbal and written communication skills. * •Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Salary Range: $21.00 - $21.00 Hourly Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

POSITION DESCRIPTION Job Title: Cook Supervisor: Executive ChefFLSA Status: Hourly, non -exempt Date Approved: September 2025 OVERALL JOB PURPOSE To prepare nutritious, appetizing, and attractive meals, while working as a team with other Food Services members to provide smooth, efficient and safe operation of the kitchen area. All policies and procedures of the Community must be followed, including menus and portion-control requirements. MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS High school graduate or equivalent Must be 18 years of age Culinary Arts Degree or two (2) years' experience in institutional or full-service restaurant cooking preferred Ability to read and prepare recipes, in careful detail, as provided by the company Knowledge of and ability to comply with Food Service sanitation practices Ability to courteously work with staff and residents in resolving food service problems Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents and staff Ability to work with little supervision and maintain a high level of performance and customer service Meets state related requirements (as applicable for position) Ability to work in a team setting and be a team player Maintain a positive, respectful, and professional approach with coworkers and residents Ability to keep all business and operations information confidential Possess excellent customer service and organizational skills Ability to work under time constraints and meet department deadlines Ability to follow and adhere to policies, procedures and standards Satisfactorily pass company's and state regulated criminal record clearance, health screening and TB clearance (if applicable) ESSENTIAL JOB DUTIES AND RESPONSIBILITIES Review menus and daily food production worksheets for instructions Prepare meals following community menus and recipes Practice community portion-control standards Follow safe food-handling and storage procedures Ensure that food, supplies, and appropriate personnel are available for the meal planned Serve nutritious food, attractively garnished in a punctual manner Follow procedures for covering, labeling, dating, and storing food and complete leftover logs Ensure temperature logs are completed at the required time (Cooler, Freezer, Production sheets, and Dishwasher) Follow company sanitation standards by effectively cleaning while working, including the preparation, and serving areas, pots and pans, kitchen surfaces, walls and floors using appropriated cleaning schedules and charts Focus on resident satisfaction and resolve any food-complaint issues as needed Assist with the set-up of special functions Performs other duties as assigned by supervisor May be assigned to any other job functions in the community on a relief basis OTHER JOB DUTIES AND RESPONSIBILITIES Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others Meet the assigned work requirements of the job. Regular attendance is required Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude Represent the community in a professional, courteous, and friendly manner Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor Adhere to all company policies, procedures, and standards Follow specified procedures regarding the handling of contaminated material encountered in accidents or injuries on the Community premises Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed) Maintains current food handlers permit and other certifications as necessary to fulfill state regulations, including minimum annual education requirements to maintain active certification PHYSICAL REQUIREMENTS Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Stand √ Walk √ Sit √ Pushing, pulling and/or reaching √ Grasping and fine manipulation √ Climb or balance √ Stoop, kneel, crouch, or crawl √ Talk or hear √ Taste or smell √ Lifts Weight or Exerts Force 20% or less 20% to 40% 40% to 60% 60% to 80% 80% to 100% Up to 10 pounds Up to 25 pounds Up to 50 pounds √ Up to 100 pounds √ More than 100 pounds The Community reserves the right to revise the duties set forth in this job description at its discretion.

Why us? When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done. Enliven your senses by joining forces with this top-notch team. Take pride in providing fresh, local ingredients and inspired menu choices to our local and travelling guests in our Braddock's Rebellion Restaurant, StreetSide bar, Event Space and In-Room Dining. There are many moving pieces to the operation. With a passion for food, interaction and teamwork you could be the perfect fit. Could this be where you belong? At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Plan and manage the restaurant, room service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals. Position is responsible for the short term planning and daily operations of the restaurant and room service and may manage a lounge or quiet bar. Recommends promotional ideas and controls the budgets for the various areas. Responsibilities + Manage the associates in the various outlets in order to attract, retain and motivate the employees; hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate. + Implement company programs (IHC/franchise) and manage the operations of the restaurant, room service and any other food and beverage outlet as required to ensure compliance with SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s). + Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc.) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service. + Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects. + Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market. + Monitor and control the maintenance/sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service. Qualifications Education/Formal Training More than two years of post high school education. Experience Two to three full years of full employment in a related position with this company or other organization(s). Knowledge/Skills + Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. + Supervision/management communication skills are required. + Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. + Ability to make occasional decisions which are generally guided by established policy and procedures. + Excellent comprehension for assisting with guest and associate matters. Interpreting instructions from superiors. + Excellent vision required for seating guests, expediting food, cleaning equipment, reading floor plans, charts, schedules. + Must have excellent oral communication for communicating with guests and associates, issuing instructions and communicating policies. + Excellent comprehension required to read and implement policies and procedures; writing schedules and reading forecast and SOPs. + Must have knowledge of chemicals/agents for training purposes. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Ability to lift, push, pull and carry tables, chairs, trays, plates, and chaffing dishes on a daily basis, 20 -40 lbs. + Bending -Bend to pick up dropped items as needed. Bend to assist in serving food or getting supplies. No kneeling required. + Mobility -95% of shift covering all areas of outlets supervising. + Continuous standing to assist at hostess station -minimal stationary standing. + Climbing stairs -varies by location. + No driving required. Environment Inside 95% of work day. Temperatures can exceed 100 degrees if working at location with outside dining facilities and when assisting in kitchen Benefits The Perks: Fully Loaded + Medical, Dental, & Vision Insurance + 401(k) with 100% Employer Match + Paid Vacation and Sick Time + Complimentary Employee Meals + Hotel Discounts (Both Marriott and Sage Portfolios) + Eligible for Referral Bonuses + Incentive Programs + Cell Phone Discounts ID: _2026-30191_ Position Type: _Regular Full-Time_ Property : _Renaissance Pittsburgh_ Outlet: _Hotel_ Category: _Restaurant Operations_ Tipped Position: _No_ _Address_ : _107 6th St_ _City_ : _Pittsburgh_ _State_ : _Pennsylvania_ EOE Protected Veterans/Disability

Why us? When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done. Join forces with the top hospitality team around and navigate our guests through their journey in the hotel, restaurant, bar, downtown Pittsburgh, and beyond. There are many moving pieces to the operation. With attention to detail, empathy and multi-tasking abilities you could be the perfect fit. Could this be where you belong? At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Job Overview Provide information concerning the hotel and the city to the guests and service their immediate needs as thoroughly as possible. Set-up and maintain continental breakfast buffet. Create unique experiences for our guests in the market that create guest loyalty and support overall service experience. Responsibilities + Provide information and assist guests concerning: restaurants, theater/musical productions, airlines, automobile, rentals, transportation directions, office services, beauty/barber establishments, any other appropriate services and render the services of reservations for such. + Offer services of ticket agencies, limousine service and tour guide organizations to guests. + Service each guest comment/complaint according to procedure -escort and service VIP guests. Qualifications Education/Formal Training High school education or equivalent experience. Experience One year previous customer service related experience. Knowledge/Skills + Requires knowledge of hotel policies, procedures and services. + Ability to communicate in English. Second language is desirable. + Ability to achieve positive guest relations and maximize guest satisfaction. + Excellent hearing required to communicate in person and on telephone frequently. + Moderate vision required to set-up food display. + Understand recreational information. + Excellent speech communication skills required for continual interaction with guests. Frequent use of phone. Excellent comprehension and literacy required to make reservations for guest recreation. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Lifting of food and beverages on and off carts 15% of time, 20 lb. maximum. + Pushing/pulling small cart. + Bending and possibly kneeling required to set up/break down breakfast and/or hors d'oeuvres. + Mobility -able to move food and beverages from kitchen up to Concierge Lounge in the elevator (round trip). + Continuous standing 10% of time -communicating with guests. Sitting 40% of time, making reservations, dispensing information Environment Work inside 95% shift. ID: _2026-30222_ Position Type: _Regular Full-Time_ Property : _Renaissance Pittsburgh_ Outlet: _Hotel_ Category: _Front Desk & Guest Services_ _Address_ : _107 6th St_ _City_ : _Pittsburgh_ _State_ : _Pennsylvania_ EOE Protected Veterans/Disability

**Why us?** When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. It is an exciting time for the hotel as we are undergoing a significant refresh. Would you like to be part of that journey? If so, this is where you belong! Enliven your senses by joining forces with this top-notch culinary team. Enjoy working with fresh, local ingredients and inspired menus to provide a journey to our guest's palette. We have not one, but two kitchens to service our full Catering, Braddock's Rebellion Restaurant, StreetSide Bar, In-Room Dining, and Concierge Lounge. There are many moving pieces to the operation. With a passion for food, knife skills, and teamwork you could be the perfect fit. Could this be where you belong? At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. **Job Overview** Under general supervision, provides the restaurant and kitchen with clean and sanitary ware. **Responsibilities** + Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing. + Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed. + Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls. + Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff. + Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places. + Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners. + Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations. + Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements. + Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens. + Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor. + Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors. + Performs other duties as assigned, requested or deemed necessary by management. **Qualifications** **Education/Formal Training** None **Experience** None **Knowledge/Skills** + Must have basic knowledge of dishwashing. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Must be able to see minute objects at arm's length, to read meters and controls. + Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head. + Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time. + Must be able to travel up to 300 feet and standing on a regular basis throughout the shift. + Must be able to understand and follow verbal/written instructions and able to communicate. + Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations + Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care. **Environment** Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees. **Benefits** The Perks Fully Loaded for Full Time Ambassadors: + Medical, Dental, & Vision Insurance + 401(k) with 100% Employer Match + Paid Vacation and Sick Time + Complimentary Employee Meals + Hotel Discounts (Both Marriott and Sage Portfolios) + Eligible for Referral Bonuses + Incentive Programs + Cell Phone Discounts **ID:** _2025-29847_ **Position Type:** _Regular Full-Time_ **Property** **:** _Renaissance Pittsburgh_ **Outlet:** _Hotel_ **Category:** _Culinary_ **_Address_** **:** _107 6th St_ **_City_** **:** _Pittsburgh_ **_State_** **:** _Pennsylvania_ EOE Protected Veterans/Disability

About Us At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future. Discover how far your potential can take you. Join us today. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests. Essential Duties and Responsibilities * Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier. * Run audit reports/journals from the front office system, Point of Service and the computer. * Make corrections and adjustments and handle all computer problems that might occur throughout the shift. * Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary. * Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key. * Ability to effectively deal with guest and associate concerns in a friendly and positive manner. * Ability to access and accurately input information using a moderately complex computer system. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

**Why us?** When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done. It is an exciting time for the hotel as we are undergoing a significant refresh. Would you like to be part of that journey? If so, this is where you belong! We are known for pulling out the stops and making dreams come true. There are many moving pieces to the operation. With a passion for heightened hospitality, attention to detail and teamwork you could be the perfect fit. At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. **Job Overview** The Director of Finance is the financial leader of the hotel. Oversees all areas in finance, especially payroll, budgeting, forecasting and relevant duties. Demonstrates excellent leadership skills and provides accurate and timely financial reports as requested by leadership and corporate. Implements internal control procedures that safeguard leaders, owner, assets and complies with Federal, State and Local regulations. **Responsibilities** + Readily assist in the operation of each leaders department and special projects. Identifies risks and presents solutions that guides leaders in making effective decisions that meets the financial interests of the hotels. + Develops annual operating budget, operating plan and financial goals. Achieves budgeted revenues, costs and profits through accounting diligence and expenditure controls and proficient accounting practices. + Set written priorities and key objectives for each department head quarterly including action plan and completion date. Follow up to assure successful implementation and follow-through and take corrective action in the event of failure to meet assigned objectives. + Monthly forecasting of operating staff and cost expenditures. Business planning in line with forecasted sales and costs including guidance to department heads. + Monthly review of financial statement in order to correct problems, assure spending is in line and to plan for future business. Review and approve all expenses in "other expense" categories in all departments. Regularly review all major expenses to assure that monies are wisely expended. + Promotes associate moral and loyalty within their department and hotel, leading to reduced turnover. Communicate, counsel and assist in staff development. Visible and available to all associates in accordance with the Company's open door policy. Attend monthly department employee meetings whenever possible. + Conduct performance appraisal and personal development plans for management staff. Identify substandard performance of individual managers and outline improvement action, including taking corrective or disciplinary measures. + Assure level of experience, knowledge and ability to meet job requirements of all hotel management. Cost Controls Review controls and assure adherence at all times in order to protect the hotel's property/assets. + Review sales solicitation activities, room nights productivity and group room rates sold by sales. Review individual productivity and corrective actions are taken. Evaluate market mix and take action in order to best position the hotel for increased business. Involvement in sales solicitation of key accounts by reviewing contracts, meeting with sales department, visit key account contacts in person and by phone. **Qualifications** **Education/Formal Training** A four-year college degree (accounting preferred) or equivalent education/experience. **Experience** Experience required by position is five to ten years of employment in a related position with this company or other organization(s). **Knowledge/Skills** + Requires knowledge of all hotel accounting functions performed by the subordinate reporting directly or indirectly. + Requires advanced knowledge of the accounting, finance and hospitality professions. + Requires ability to analyze activities or information involving some original data manipulation or interpretation to arrive at logical conclusions. + Office Management, Bank Reconciliations, Preparation of State and Federal Reports, Training of Accounting staff employees, Conducting or participating in meetings, Analysis of Balance Sheet Accounts, Preparation of Journal entries, closing the books and preparing the Balance, Sheet Package. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Lifting, pushing, pulling, carrying -limited lifting, pushing, pulling, carrying up to 15-20 lbs. Generally boxes, computer equipment. + Bending/kneeling -limited bending/kneeling required when arranging supplies or equipment. + Mobility -limited mobility between offices and departments. No continuous standing, climbing or driving. + Excellent hearing required to train and interact with management and associates. + Excellent vision required to read reports, computer, etc. **Environment** Work inside 95% of work period. **Benefits** The Perks: Fully Loaded Coverage for the Executive Committee + Eligible to participate in Sage bonus plan + Unlimited paid time off + Medical, dental, & vision insurance + Eligible to participate in the Company's 401(k) program with employer matching + Health savings and flexible spending accounts + Basic Life and AD&D insurance + Company-paid short-term disability + Paid FMLA leave for up to a period of 12 weeks + Employee Assistance Program + Great discounts on Hotels, Restaurants, and much more. + Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral. + Cell phone, parking, and dry cleaning plan **ID:** _2025-29951_ **Position Type:** _Regular Full-Time_ **Property** **:** _Renaissance Pittsburgh_ **Outlet:** _Hotel_ **Category:** _Finance & Accounting_ **_Address_** **:** _107 6th St_ **_City_** **:** _Pittsburgh_ **_State_** **:** _Pennsylvania_ EOE Protected Veterans/Disability

About Us Located at the intersection of I-79 and the Pennsylvania Turnpike, we are an accessible choice for guests and employees from neighboring states. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Serve guests in hospitable manner to ensure positive guest experience. Essential Duties and Responsibilities * Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet. * Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality. * Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes, and presents drinks using standard ingredient recipes and practicing prudent portion control. * Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. * Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. * Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, in order to balance all money. * Locks and stores all beverage, food and other equipment items, deposits cash drops and secures bank. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Must communicate well with guests. * Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. * Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. * Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock with or without reasonable accommodation. * Ability to remember, recite and promote the variety of menu items with or without reasonable accommodation. * Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check with or without reasonable accommodation. * Ability to stand and work in confined spaces for long periods of time with or without reasonable accommodation. * Ability to establish and maintain effective working relationships with associates, customers, and patrons. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? Yes Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

About Us SpringHill Suites Pittsburgh Bakery Square hotel is trendy and modern, located in the innovative lifestyle Bakery Square Complex in Pittsburgh's East End. SpringHill Suites Pittsburgh Bakery Square is just minutes to Carnegie Mellon University, University of Pittsburgh, Pittsburgh Zoo & PPG Aquarium, and RIDC Park. Whether you want to build a hospitality career or work your way through college, you can be part of a passionate team that has fun, works hard, and loves one another. When you join the HEI family, you also get the benefit of the HEI Loves culture. HEI Loves is dedicated to celebrating our associates by offering the most competitive compensation, benefits, and PTO programs. Our associates are also eligible to take advantage of everything from health and wellness packages and robust retirement plans to travel perks, product and service discounts, and much more. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Assist the Sales Team in the administrative functions required for effective hotel sales and management. Essential Duties and Responsibilities * Act as Liaison between Sales Manager(s) and clients in Sales Manager's absence. Take booking inquiry information via phone and prepare proper paperwork. * Uses various computer word processing and other software packages to enter data, produce contracts, correspondence, forms, memorandum, and other documents. * Answer telephone and respond to caller inquiries speaking in a clear and pleasant manner. Exercise decision making skills to direct caller's request. Accurately record messages for staff and distribute the written messages to the staff members in a timely manner. * Distribute documents to appropriate persons and locations to ensure prompt processing of time sensitive information by hotel and supplier staff. Transport documents weighing up to 10 pounds to offices, mailrooms, and other locations throughout the hotel building. Retrieve documents from and place documents into proper receptacles located up to 6 feet high, such as mailboxes, file cabinets, etc. * Handle individual reservations for VIP clients. Ensure that all arrangements, including upgrades, are handled properly, coordinating with other departments through oral and written instruction. * Organize, file, and retrieve documents in appropriate binders in order to maintain essential records used in the department operation. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * Hotel experience preferred. * Basic administrative knowledge such as business letters, formats, and telephone etiquette. * Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy. * Ability to access and accurately input information into a computer using Microsoft Office Suite. * Ability to follow written and verbal instructions. * Ability to stand and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation. * Ability to set-up and maintain filing systems. * Effective verbal and written communication skills. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? No Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

About Us Located at the intersection of I-79 and the Pennsylvania Turnpike, we are an accessible choice for guests and employees from neighboring states. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization! We value U.S. military experience and invite all qualified military candidates to apply. Overview Supervise the daily operations of the Banquet area to achieve customer satisfaction, quality service and compliance with local and corporate standard operating procedures. Banquet Manager is responsible for the daily operations of the Banquet area. May be involved in the budgeting process and monitoring of daily revenues and payroll expenses. Essential Duties and Responsibilities * Supervise and direct the Banquet associates including captains, servers, lead housemen, and housemen. * Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate. * Supervise the daily operations of the Banquet area (order and maintain supplies, review set-up and food and beverage preparation and service) to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality, and hospitality. * Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product. * Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment. * Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department. * Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service. * Comply with attendance rules and be available to work on a regular basis. * Perform any other job-related duties as assigned. Qualifications and Skills * More than two years of post-high school education. * Experience required by position is from one to two full years of employment in a related position with this company or other organization(s). * Hotel experience preferred. * Requires working knowledge of HEI banquet/catering food and beverage services, policies, or operations. * Knowledge of computer equipment. * Ability to compile facts and figures in accordance with established procedures. * Must be willing to pitch in and help co-workers with their job duties and be a team player with or without reasonable accommodation. * Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. * Leadership skills to motivate and develop staff and to ensure the accomplishment of goals. * Able to set priorities, plan, organize, and delegate. * Ability to work effectively under time constraints and deadlines. * Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. * Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Compensation Tipped/Service Charge Eligible? No Discretionary Performance Bonus Eligible? Yes Benefits HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status. HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.