Banquet Event Manager at Renaissance Pittsburgh Hotel/Heinz Hall
Sage Hospitality Resources, LLP job in Pittsburgh, PA
Why us? It is an exciting time for the hotel as we are undergoing a significant refresh. Would you like to be part of that journey? If so, this is where you belong! When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done.
Enliven your senses by joining forces with this top-notch team. Take pride in providing inspired cocktails and menu choices to our guests at Heinz Hall. There are many moving pieces to the operation. With a passion for food, interaction and teamwork you could be the perfect fit. Could this be where you belong?
At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
Job Overview
Primary focus is on executing all aspects of events at Heinz Hall, where the hotel provides all food and beverage catering needs including bars and concessions during performances, meetings, social functions and catering.
Manage banquet service operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals.
Position is responsible for long and short term planning and day-to-day operations of the banquet section. Recommends policy and procedural changes. Implements and monitors and department's budget and manages expenses within approved budget constraints.
Responsibilities
Analyze banquet event orders, communicate effectively with customers, managers and associates to ensure that all room setups, equipment, supplies, staffing and menus meet/exceed customer's expectations.
Review all schedules, equipment, supplies and organize work flow to ensure a quality event to customers on a daily basis.
Monitor and control banquet budget (i.e., labor costs, beverage costs, supplies and equipment and coordinate with event budgets to maximize revenue and minimize expenses while providing quality guest service.
Implement company programs (company/franchise) and resolve daily operational problems through consistent monitoring of banquet operations to ensure compliance with safety and security regulations, SOPs and to ensure an optimum level of service, quality and hospitality.
Supervise human resources in the banquet area to retain and motivate associates, hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, recommend discipline and termination, as appropriate.
Qualifications
Education/Formal
Training Minimum of high school diploma or equivalent.
Experience
One year minimum in concessions or hotel catering experience.
Knowledge/Skills
+ Requires knowledge of general sales techniques.
+ Yield management experience required.
+ Requires highly developed customer service skills. Strong follow-up and guest satisfactions skills.
+ Understand and follow verbal/written instructions.
+ Work on more than one task at a time.
+ Develop strong internal and customer relationships.
+ Set and manage priorities and plan activities in advance.
+ Solve problems and make sound business decisions.
+ Respond to coaching, feedback and training.
+ Must be detailed oriented.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Lifting, pushing, pulling and carrying tables, chairs, boxes (50 lb. maximum) occasionally.
+ Bending/kneeling required for taping down cords, skirting tables, picking up floor after function, occasionally.
+ Mobility - ability to service clients on a moments notice, variable distances, 100%.
+ Continuous standing - function observation, client site inspections (one hour minimum to four hours maximum).
+ Climbing stairs up to approximately 55 steps 3-5% of 10 hours
Benefits
The Perks Fully Loaded for Full Time Ambassadors:
+ Medical, Dental, & Vision Insurance
+ 401(k) with 100% Employer Match
+ Paid Vacation and Sick Time
+ Complimentary Employee Meals
+ Hotel Discounts (Both Marriott and Sage Portfolios)
+ Eligible for Referral Bonuses
+ Incentive Programs
+ Cell Phone Discounts
ID: _2025-29762_
Position Type: _Regular Full-Time_
Property : _Renaissance Pittsburgh_
Outlet: _Hotel_
Category: _Catering & Events_
Tipped Position: _No_
_Address_ : _107 6th St_
_City_ : _Pittsburgh_
_State_ : _Pennsylvania_
EOE Protected Veterans/Disability
PM Valet Attendant at Renaissance Pittsburgh Hotel
Sage Hospitality Group job in Pittsburgh, PA
**Why us?** When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done.
Join forces with the top hospitality team around and navigate our guests through their journey in the hotel, restaurant, bar, downtown Pittsburgh, and beyond. There are many moving pieces to the operation. With attention to detail, empathy and multi-tasking abilities you could be the perfect fit. Could this be where you belong?
At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
**Job Overview**
Under general supervision, provides valet services to hotel guests and ensures their satisfaction and comfort by promptly and courteously responding to their requests. Assist Doorman in meeting and greeting all guest arrivals and departures.
**Responsibilities**
+ Meet and greet all guests in all forms of transportation arriving at the hotel.
+ Assist guests with retrieving their luggage from vehicles.
+ Point out to guest and note existing vehicle damage on key tags in the appropriate space provided.
+ Assist Doorman in escorting guests and luggage into the lobby for registration.
+ Explain valet parking procedures and fees.
+ Give proper directions to registration area for check-in.
+ Park vehicles secure and mark key tag with location, guest name, license plate number and type of auto.
+ Drive vehicles in a safe and efficient manner.
+ Give general directions and information.
+ Respond to guest questions, issues and problems regarding transportation, hotel services and local events, points of interest and activities.
+ Professionalism and courtesy are to be extended at all times to guests, associates and vendors.
+ Guests should be professionally greeted within 5 ft of your area when in public areas of the hotel.
**OTHER RESPONSIBILITIES**
+ All other duties as assigned, requested or deemed necessary by management.
**Qualifications**
**Education/Formal Training**
High School diploma or equivalent
**Experience**
None
**Knowledge/Skills**
+ Must have general knowledge of basic customer service skills and be fluent in oral and written English.
+ Must have knowledge of local establishments, businesses and the surrounding community in general.
+ Must be able to drive automatic and manual vehicles. Must have a valid driver's license. Must have a driving record that meets the needs of our insurance carrier.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Must be able to see objects and people up close and at a distance.
+ Must be able to grasp handles, carry bundles and lift packages.
+ Must be able to continually push, lift and carry up to 65lbs throughout the hotel during entire shift.
**Environment**
Physically strenuous, prolonged standing, walking and climbing stairs, intermittent exposure to outside elements, primarily an indoor position.
**Benefits**
The Perks: Fully Loaded
+ Medical, Dental, & Vision Insurance
+ 401(k) with 75% Employer Match
+ Paid Vacation and Sick Time
+ Complimentary Employee Meals
+ Hotel Discounts (Both Marriott and Sage Portfolios)
+ Eligible for Referral Bonuses
+ Incentive Programs
+ Cell Phone Discounts
**ID:** _2025-29648_
**Position Type:** _Regular Full-Time_
**Property** **:** _Renaissance Pittsburgh_
**Outlet:** _Hotel_
**Max:** _USD $14.50/Hr._
**Tipped Position:** _Yes_
**_Address_** **:** _107 6th St_
**_City_** **:** _Pittsburgh_
**_State_** **:** _Pennsylvania_
EOE Protected Veterans/Disability
Kitchen Support
Pittsburgh, PA job
Job Title: Kitchen Support
Supervisor: Executive ChefFLSA Status: Hourly, non-exempt Date Approved: September 2021OVERALL JOB PURPOSE
Assist with ensuring the overall success of the Culinary Services department while following Sunshine Retirement Living procedures. Daily duties may include preparing, washing, and storing dishes; helping serve meals; and clearing dishes at residents' tables.
MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS
High school graduate or equivalent
Must be 18 years of age
Have a general knowledge of cleaning and sanitation
Maintains food handlers permit as necessary to fulfill state regulations
Demonstrated ability to communicate effectively and politely in English, both verbally and in writing, with residents and staff
Meets state health related requirements (as applicable for position)
Ability to work in a team setting and be a positive team player
Maintain a positive, respectful, and professional approach with coworkers and residents
Ability to keep all business and operations information confidential
Possess excellent customer service and organizational skills
Ability to work with little supervision and maintain a high level of performance
Ability to work under time constraints and meet department deadlines
Ability to follow and adhere to policies, procedures, and standards
Satisfactorily pass Sunshine's and state regulated criminal record clearance, health screening and TB clearance (if applicable)
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Prepare, wash, and store dishes following Sunshine Retirement Living LLC procedures
Clean and maintain an orderly and safe dishwashing area
Assist in bussing, serving, and delivery of meals and/or room trays if needed
Setting and clearing of tables in dining room
Assist Cooks in cleaning food preparation and serving areas and equipment, sweeping, and mopping of floors, and complete assigned cleaning duties daily
Document and complete dishwasher temperature log at required times
Empties garbage as needed and moves to proper dump site
Work as part of the food services team to ensure smooth, efficient, and safe operation of the kitchen
Document and complete closing checklist and ensure that kitchen is swept, mopped, and cleaned
Adhere to prescribed safety and sanitation practices and procedures
Performs other duties as assigned by supervisor
May be assigned to any other job function in the Community on a relief basis
OTHER JOB DUTIES AND RESPONSIBILITIES
Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others
Meet the assigned work requirements of the job. Regular attendance is required
Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude
Represent the Community in a professional, courteous, and friendly manner
Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor
Adhere to company policies, procedures, and processes
Promote resident advocacy and demonstrate excellent customer service at all times
Follow specified procedures as outlined in the Safety Manual regarding the handling of contaminated material encountered in accidents or injuries on the Community premises
Attend education and training classes as necessary to fulfill state regulations applicable to the position
Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed)
This position is considered a universal employee worker and will be crossed trained in other positions as directed by the supervisor
This position has no supervisory responsibilities
Maintains current food handlers permit and other certifications as necessary to fulfill state regulations, including minimum annual education requirements to maintain active certification
PHYSICAL REQUIREMENTS
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
20% or less
20% to 40%
40% to 60%
60% to 80%
80% to 100%
Stand
X
Walk
X
Sit
X
Pushing, pulling and/or reaching
X
Grasping and fine manipulation
X
Climb or balance
X
Stoop, kneel, crouch, or crawl
X
Talk or hear
X
Taste or smell
X
Lifts Weight or Exerts Force
20% or less
20% to 40%
40% to 60%
60% to 80%
80% to 100%
Up to 10 pounds
X
Up to 25 pounds
X
Up to 50 pounds
X
Up to 100 pounds
X
More than 100 pounds
X
The Community reserves the right to revise the duties set forth in this job description at its discretion.
Caregiver-Memory Care-Flexible Shifts
Pittsburgh, PA job
Job Title: Caregiver
Supervisor: Health Services Coordinator/Health Services Director
FLSA Status: Hourly, non-exempt
Date Approved: September 2025
OVERALL JOB PURPOSE
As a Caregiver, you embody our principle of Person-Centered care and support our mission statement through People, Passion, and Excellence by providing the highest standard of care and customer service. In assisted living and memory care, you foster independence, dignity, and safety while offering compassionate support tailored to residents' cognitive and physical abilities.
MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS
High school diploma or equivalent is required
Six months of related experience and/or training or equivalent combination of education and experience
Appropriate certification, as required by state
Current and valid first aid and CPR certification
Demonstrated ability to communicate politely and effectively (in English), both verbally and in writing, with residents and staff
Meet state-related requirements (if applicable to position)
Ability to work in a team setting and be a team player
Maintain a positive, respectful, and professional approach with coworkers and residents
Possess excellent customer and organizational skills
Ability to work under time constraints with little supervision and meet department deadlines.
Previous experience in senior living, preferred
Satisfactorily pass Sunshine's and state-regulated criminal record clearance, health screening and
TB clearance (if applicable)
Training or willingness to train in dementia care practices (validation, redirection, and engagement strategies
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Monitor health, safety, and well-being of the residents. Promptly report any changes in resident's
physical condition and/or behavior to Health Services Director or Health Services Coordinator
Properly follow shift-change procedures and documentation
Assist with activities of daily living such as bathing, dressing, and eating
Support residents with memory loss by using patients, empathy, and specialized communication techniques
Assist in keeping the environment safe and happy for residents
Encourage and/or remind residents to participate in activities. Promote purposeful, individualized engagement that supports dignity and cognitive abilities.
Immediately respond to resident emergencies; provide first aid assistance; debrief and document incident following company procedures
Performs other duties as assigned by Supervisor
OTHER JOB DUTIES AND RESPONSIBILITIES
Perform all work assigned for the agreed-upon salary, accepting no additional payment or non- perishable gifts from residents, vendors, Community Management, or others
Meet the assigned work requirements of the job. Regular attendance is required
Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude
Represent the Community in a professional, courteous, and friendly manner
Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor
Adhere to and follow company policies, procedures, and standards
Promote resident advocacy and demonstrate excellent customer service at all times
Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed)
Maintains certifications as necessary such as First Aid, to fulfill state regulations (if applicable)
Communicate with residents' families, as directed by supervisors, to support resident well-being and care coordination
This position has no supervisory responsibilities
PHYSICAL REQUIREMENTS
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
20% or less
20% to 40%
40% to 60%
60% to 80%
80% to 100%
Stand
X
Walk
X
Sit
X
Pushing, pulling and/or reaching
X
Grasping and fine manipulation
X
Climb or balance
X
Stoop, kneel, crouch, or crawl
X
Talk or hear
X
Taste or smell
X
Lifts Weight or Exerts Force
20% or less
20% to 40%
40% to 60%
60% to 80%
80% to 100%
Up to 10 pounds
X
Up to 25 pounds
X
Up to 50 pounds
X
Up to 100 pounds
X
More than 100 pounds
X
The Community reserves the right to revise the duties set forth in this job description at its discretion.
Restaurant Server
Pittsburgh, PA job
Job Details 648 - Pittsburgh Sheraton - Pittsburgh, PA Part TimeDescription
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly,
courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
Check station before, during and after shift for proper set-up and cleanliness.
Record the details of the order from the guests, repeating the order to the guests to check for accuracy.
Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments.
Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Replenish beverages as necessary and check with guests for overall satisfaction.
Market and serve upon request any desert items or specialty coffees.
Supplement the bus help in clearing and resettling the tables.
Perform all assigned side work to include replenishing condiments and restocking.
Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
Present the check to guest promptly.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Perform any related duties as requested by supervisor/manager.
Assists other Restaurant Personnel when needed.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
Hold a current Food Handler Card or in the process of being certified
Hold a valid TABC license
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Knowledge of the appropriate table settings and service ware.
Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
Ability to remember, recite and promote the variety of menu items.
Ability to operate beverage equipment, e.g., coffee maker.
PHYSICAL DEMANDS
Ability to transport up to 50 lbs. through a crowded room on a continuous basis throughout the shift.
Lifting Fifty (30) pounds maximum.
Constant standing & walking required.
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Sales Manager
Pittsburgh, PA job
Job Details 648 - Pittsburgh Sheraton - Pittsburgh, PADescription
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
As the local, on property sales contact for customers, the Sales Manager is responsible for proactively soliciting and handling all revenue-related opportunities in a sales. Actively upsells each business opportunity to maximize all revenue opportunities. Achieves personal and team related revenue goals for hotel. Ensures business is turned over properly and in timely fashion for proper service delivery.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Business Results
Builds the department top line revenue by adhering to sales strategy guidelines set forth by the Director of Sales & Marketing. Identifies revenue opportunities for the hotels based on the event profile.
Meets and exceeds individual revenue goals. Effectively manages customer budgets to maximize revenue and meet customer needs, and identify opportunities to up-sell products and services throughout the sales process.
Exceeds company minimum standards with the sales process and acts as a mentor for others within this area.
Understands the overall market in which they sell - competitors' strengths and weaknesses, economic trends, supply and demand, etc.
Builds and strengthens relationships with existing and new customers to include sales calls, entertainment, FAM trips, etc.
Conducts customer site inspections
Excels at proactive selling. Targets key accounts, markets, or segments with heavy emphasis on proactive solicitation and account saturation. Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals. Focuses on accounts with larger potential sales revenue.
Responds to incoming inquiries within their market segment within 4 hours.
Closes the best opportunities for the hotel based on market conditions and hotel's needs.
Accurately forecasts group sleeping rooms and revenue for his/her groups prior to the turnover and continues to be a partner for this process after the turnover.
Creates sales contracts as required.
Comprehends budgets as needed to assist in the financial management of department. Understands the impact of department's role in the overall financial goals and objectives of the hotels and manages to achieve or exceed budgeted goals.
Guest Satisfaction
Ensures a high level of customer satisfaction and builds long terms mutually beneficial customer relationships to support future revenue growth.
Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details. Follows up with customer post-event.
Makes presence known to customer at all times during this process, regardless of which hotel they sit at. Greets customer during the event phase and hands-off to the Convention Services department for the execution of details. Is available to solve problems and/or suggest alternatives to previous arrangements.
Displays leadership in guest hospitality and ensures consistent, high level service throughout all phases of hotel events. Ensures products and services sold to the Event Planners meet or exceed their expectations, create loyalty and leads to increased market share.
Sets a positive example for guest relations.
Interacts with guests to obtain feedback on product quality and service levels. Effectively responds to and handles guest problems and complaints.
Reviews Guest Service Results with leaders. Participates in the development and implementation of corrective action plans.
Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
Utilizes Delphi or other hotel system to capture and manage customer information on a daily basis.
Leadership
…applies broad business knowledge and balances both a short- and long-term perspective to generate strategies while leading the organization to achieve them.
Demonstrates commitment to Driftwood Hospitality Management operating principles and philosophies.
Holds self and others accountable for achieving results.
Addresses conflict in a timely manner.
Contributes to team results.
Deals with change effectively.
Makes decisions, including employees/team and commits to a course of action with available information.
Building Relationships
…eliminates insular thinking by fostering a positive climate for work relationships and teams committed to achieving organizational goals and initiatives.
Treats people fairly, with dignity and respect.
Works to meet goals in a manner that does not disadvantage other employees or groups.
Demonstrates business ethics and personal integrity, i.e., is widely trusted; is seen as a direct, truthful individual.
Listens and responds to others.
Is interested in other's views even if they counter own views.
Managing Work Execution
…proactively ensures that others have the accountability, authority and resources necessary to both manage work execution and drive for results.
Adheres to all standards, policies, and procedures (SOPs, etc.).
Effectively uses sales resources and administrative/support staff.
Approaches work with a sense of urgency and purpose.
Allocates time and resources effectively when faced with competing demands.
Overcomes obstacles to accomplish challenging objectives.
Follows through on inquiries, requests, and complaints.
Generating Talent
….Proactively identifies and develops talent within the organization
Discusses problems immediately with others before they are forgotten or get out of control.
Actively pursues self-development.
Explains own rationale and thought processes to help employees improve their skills.
Organizational Learner
…Actively pursues learning and self-development to enhance personal, professional and business growth; shares learning; demonstrates depth of knowledge in technical or specialized area
Acts independently to improve and increase skills and knowledge.
Demonstrates an awareness of personal strengths and areas for professional improvement.
Shares learning, innovations, and best practices with others.
Is willing to learn from others.
Performs all technical/procedural requirements of the job.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
Experience
Must have (3+) years of progressive sales experience.
Previous experience in the hospitality industry preferred; experience selling luxury brands and experiential services preferred.
Skills and Knowledge
Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio.
Possesses software knowledge (Microsoft Office, etc.).
Possesses systems knowledge (Delphi and Delphi Diagrams).
Must be able to “Knock on doors” to get the business
Knows how to conduct research on the Internet.
Weekly prospecting and soliciting goals
Uncovering new customers
Effective sales skills to up-sell products and services
Knowledge of menu planning, food presentation, and banquet and event service operations
Ability to manage guest room and meeting space inventories
Strong customer development and relationship management skills
Knowledge of overall hotel operations as they affect department
Knowledge of AV products and services at both hotels
Knowledge of contract management and legalities
Financial management skills e.g., ability to understand P&L statements, manage operating budgets, forecasting and scheduling
Strong communication skills (verbal, listening, writing)
Strong problem-solving skills
Strong customer and associate relation skills
Strong presentation and platform skills
Strong organization skills
Strong “Closing skills”
Strong “persuasion” skills
Ability to use standard software applications and hotel systems
Effective decision making skills
PHYSICAL DEMANDS
Frequent walking, standing, sitting, hearing, talking, smiling. Lifting, pushing and pulling of objects weighing up to ten (10) pounds.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Housekeeper/Room Attendant
Pittsburgh, PA job
About Us
At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future. Discover how far your potential can take you. Join us today.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Maintain the building to ensure safe and clean experience for hotel guests, associates and vendors.
Essential Duties and Responsibilities
Stock linen closets with amenities and supplies for room attendants; may include taking supplies directly to room attendants.
Empty room attendant carts of soiled linen and trash.
Clean and remove spots from corridor walls and doors. Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers.
Flip mattresses and move furniture as assigned by supervisor.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job related duties as assigned.
Qualifications and Skills
Hotel experience preferred.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Can communicate well with guests.
Must be willing to "pitch-in" and help co- workers with their job duties and be a team player.
Ability to lift, bend, stoop, walk, push or pull heavy equipment, and stand for extended periods of time with or without reasonable accommodations.
Lifting may include equipment or furniture weighing up to 100 lbs with or without reasonable accommodations.
Ability to comprehend and follow instructions from supervisor.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
AM Concierge Lounge Attendant at The Renaissance Pittsburgh Hotel
Sage Hospitality Group job in Pittsburgh, PA
**Why us?** When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. Let us show you how it's done.
Join forces with the top hospitality team around and navigate our guests through their journey in the hotel, restaurant, bar, downtown Pittsburgh, and beyond. There are many moving pieces to the operation. With attention to detail, empathy and multi-tasking abilities you could be the perfect fit. Could this be where you belong?
At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
**Job Overview**
Provide information concerning the hotel and the city to the guests and service their immediate needs as thoroughly as possible. Set-up and maintain continental breakfast buffet. Create unique experiences for our guests in the market that create guest loyalty and support overall service experience.
**Responsibilities**
+ Provide information and assist guests concerning: restaurants, theater/musical productions, airlines, automobile, rentals, transportation directions, office services, beauty/barber establishments, any other appropriate services and render the services of reservations for such.
+ Offer services of ticket agencies, limousine service and tour guide organizations to guests.
+ Service each guest comment/complaint according to procedure -escort and service VIP guests.
**Qualifications**
**Education/Formal Training**
High school education or equivalent experience.
**Experience**
One year previous customer service related experience.
**Knowledge/Skills**
+ Requires knowledge of hotel policies, procedures and services.
+ Ability to communicate in English. Second language is desirable.
+ Ability to achieve positive guest relations and maximize guest satisfaction.
+ Excellent hearing required to communicate in person and on telephone frequently.
+ Moderate vision required to set-up food display.
+ Understand recreational information.
+ Excellent speech communication skills required for continual interaction with guests. Frequent use of phone. Excellent comprehension and literacy required to make reservations for guest recreation.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Lifting of food and beverages on and off carts 15% of time, 20 lb. maximum.
+ Pushing/pulling small cart.
+ Bending and possibly kneeling required to set up/break down breakfast and/or hors d'oeuvres.
+ Mobility -able to move food and beverages from kitchen up to Concierge Lounge in the elevator (round trip).
+ Continuous standing 10% of time -communicating with guests. Sitting 40% of time, making reservations, dispensing information
**Environment**
Work inside 95% shift.
**ID:** _2025-29617_
**Position Type:** _Regular Full-Time_
**Property** **:** _Renaissance Pittsburgh_
**Outlet:** _Hotel_
**Category:** _Front Desk & Guest Services_
**_Address_** **:** _107 6th St_
**_City_** **:** _Pittsburgh_
**_State_** **:** _Pennsylvania_
EOE Protected Veterans/Disability
Reservations Coordinator
Pittsburgh, PA job
About Us Located at the intersection of I-79 and the Pennsylvania Turnpike, we are an accessible choice for guests and employees from neighboring states. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Manage reservations, rates and restrictions and implement yield strategies to maximize RevPAR. Provide the
hotel's revenue management team with relevant reports to make timely strategic decisions and implement the
changes as needed.
Essential Duties and Responsibilities
* Answer the telephone and greet prospective guests in a friendly manner using clear, verbal English communication. Listen to callers to understand inquiries and requests. Promptly provide accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc. •Promote HEI Hotels and Resorts and brand-specific marketing programs. Assign reservations based on guest preferences and availability.
* Read, retrieve, communicate, and verify information including confirmation number to caller. Input and retrieve data using a computer reservation system and utilizing codes for efficiency.
* Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.
* Know, understand, and communicate applicable deposit and guarantee policies as requested.
* Handle complaints in a tactful manner and negotiate resolutions such as alternative accommodations when hotel is sold out.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Can communicate well with guests.
* Ability to effectively deal with customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger to collect accurate information.
* Ability to access, read and accurately input information using a moderately complex computer system.
* Ability to establish and maintain effective working relationships with associates, customers and patrons.
* Ability to sit for extended periods of time. Ability to input 40 WPM on a computer keyboard with or without reasonable accommodation.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Auto-ApplyFront Desk Supervisor
Pittsburgh, PA job
About Us Located at the intersection of I-79 and the Pennsylvania Turnpike, we are an accessible choice for guests and employees from neighboring states. Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist the Front Office Manager in managing the Front Office operations to achieve customer satisfaction, quality service and compliance with corporate/franchise policies and procedures while meeting/exceeding financial goals. Ensure that the arrival, departure, and any other guest contact experience are conducted in an efficient and friendly manner.
Essential Duties and Responsibilities
* Communicate effectively both verbally and in writing to provide clear direction to staff. Assign and instruct guest service agents in details of work. Observes performance and encourages improvement.
* Greet guests immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to and understand requests, respond with appropriate actions and provide accurate information such as outlet hours and local attractions.
* Promptly complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Promote •HEI Hotels and Resorts and brand-specific marketing programs. Make appropriate selection of rooms based on guest needs. Code electronic keys. Nonverbally confirm the room number and rate. Provide welcome folders containing room keys, certificates, coupons and refreshment center keys as appropriate. Close out guest accounts at time of check out.
* Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record vouchers, traveler's checks and other forms of payment. Perform accurate moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
* Promptly answer the telephone using positive and clear voice. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
* Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered.
* Communicate both verbally and in writing to provide clear direction to staff.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* One year experience in customer service in hospitality or similar industry.
* Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
* Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
* Ability to access and accurately input information using a moderately complex computer system.
* Ability to stand, walk and continuously perform behind the front desk. Ability to observe and detect signs of emergency situations with or without reasonable accommodation.
* Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated.
* Ability to establish and maintain effective working relationships with associates, customers and patrons.
* Effective verbal and written communication skills.
* •Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $21.00 - $21.00 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Auto-ApplyMaintenance Engineer at The Joinery Hotel
Sage Hospitality Group job in Pittsburgh, PA
**Why us?** The Joinery hotel, a Curio Collection by Hilton located in Downtown Pittsburgh is hiring a Full Time Maintenance Engineer. Joinery Hotel Pittsburgh, Curio Collection by Hilton, is a welcoming, 185-room boutique hotel and local gathering place in Downtown Pittsburgh's Golden Triangle representing the legacy, local pride and grit of the Burgh. A compact and cozy respite for today's curious traveler, Joinery Hotel honors the city's working class history and distinct culture with a modern edge, including an experiential lobby with 'offering table' check-in experience and tasting library, nearly 800 sq ft of meeting and event spaces, a 10th floor outdoor terrace with a unique view of the city.
Looking to inspire discovery and build community, guests have the option to kick back with a record, sip on a craft beer in the library, take in a bold contemporary art collection showcasing local talent, or gather together to learn a new skill. An inviting space for leisure and business travelers alike, Joinery Hotel Pittsburgh is the ideal launch pad for exploring Steel City from a local's point-of-view."
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
**Job Overview**
Carry a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner.
**Responsibilities**
+ Respond to and handle guest requests in a courteous, efficient, safe manner.
+ Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms.
+ Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities.
+ Make rounds of the hotel property to ensure everything is in working order.
+ Clean and maintain all equipment and work areas.
+ Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased.
+ Handle elevator breakdowns.
+ Maintain proper records of the Rooms Preventive Maintenance Program and Request Program.
+ Complete work order request forms on a daily and timely basis.
+ Report any unsafe conditions to leadership.
**Qualifications**
**Education/Formal Training**
High school diploma or equivalent trade school, special courses in building maintenance and construction.
**Experience**
A minimum of 6 months successful experience in equal or similar position.
**Knowledge/Skills**
+ Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work.
+ May require ability to drive pick-up truck and snow removal equipment.
+ Ability to maintain logs and records.
+ Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Ability to hear portable radio, fire alarms, machinery, guests.
+ Ability to inspect, maintain equipment.
+ Ability to respond on portable radio to base station, guests.
+ Lifting, pushing, pulling and carrying required frequently to respond to requests for service and repairs anywhere in hotel or in parking lot.
+ Frequent bending and kneeling required to perform inspections and repairs.
+ 100% mobility required -must respond quickly to emergency. Potential continuous standing may be required.
+ Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours.
+ Driving -sometimes necessary to drive company pick-up truck/snow plow approximately 10% of time, unless snow emergency, then 100% of time.
**Environment**
Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting.
**Benefits**
Perks:
+ Medical, Dental, Vision, first of the month after hire, no waiting period!
+ Sick & Vacation Time
+ 401k enrollment after 60 days
+ Hilton discounted rooms for family and friends
+ Sage Hospitality Room discounts & Perks
+ And Many More
**ID:** _2025-29830_
**Position Type:** _Regular Full-Time_
**Property** **:** _Joinery Hotel_
**Outlet:** _Hotel_
**Category:** _Building & Facility Maintenance_
**_Address_** **:** _453 Blvd of the Allies_
**_City_** **:** _Pittsburgh_
**_State_** **:** _Pennsylvania_
EOE Protected Veterans/Disability
POSITION DESCRIPTION
Job Title: Cook
Supervisor: Executive ChefFLSA Status: Hourly, non -exempt
Date Approved: September 2025
OVERALL JOB PURPOSE
To prepare nutritious, appetizing, and attractive meals, while working as a team with other Food Services members to provide smooth, efficient and safe operation of the kitchen area. All policies and procedures of the Community must be followed, including menus and portion-control requirements.
MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS
High school graduate or equivalent
Must be 18 years of age
Culinary Arts Degree or two (2) years' experience in institutional or full-service restaurant cooking preferred
Ability to read and prepare recipes, in careful detail, as provided by the company
Knowledge of and ability to comply with Food Service sanitation practices
Ability to courteously work with staff and residents in resolving food service problems
Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents and staff
Ability to work with little supervision and maintain a high level of performance and customer service
Meets state related requirements (as applicable for position)
Ability to work in a team setting and be a team player
Maintain a positive, respectful, and professional approach with coworkers and residents
Ability to keep all business and operations information confidential
Possess excellent customer service and organizational skills
Ability to work under time constraints and meet department deadlines
Ability to follow and adhere to policies, procedures and standards
Satisfactorily pass company's and state regulated criminal record clearance, health screening and TB clearance (if applicable)
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Review menus and daily food production worksheets for instructions
Prepare meals following community menus and recipes
Practice community portion-control standards
Follow safe food-handling and storage procedures
Ensure that food, supplies, and appropriate personnel are available for the meal planned
Serve nutritious food, attractively garnished in a punctual manner
Follow procedures for covering, labeling, dating, and storing food and complete leftover logs
Ensure temperature logs are completed at the required time (Cooler, Freezer, Production sheets, and Dishwasher)
Follow company sanitation standards by effectively cleaning while working, including the preparation, and serving areas, pots and pans, kitchen surfaces, walls and floors using appropriated cleaning schedules and charts
Focus on resident satisfaction and resolve any food-complaint issues as needed
Assist with the set-up of special functions
Performs other duties as assigned by supervisor
May be assigned to any other job functions in the community on a relief basis
OTHER JOB DUTIES AND RESPONSIBILITIES
Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others
Meet the assigned work requirements of the job. Regular attendance is required
Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude
Represent the community in a professional, courteous, and friendly manner
Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor
Adhere to all company policies, procedures, and standards
Follow specified procedures regarding the handling of contaminated material encountered in accidents or injuries on the Community premises
Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed)
Maintains current food handlers permit and other certifications as necessary to fulfill state regulations, including minimum annual education requirements to maintain active certification
PHYSICAL REQUIREMENTS
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
20% or less
20% to 40%
40% to 60%
60% to 80%
80% to 100%
Stand
√
Walk
√
Sit
√
Pushing, pulling and/or reaching
√
Grasping and fine manipulation
√
Climb or balance
√
Stoop, kneel, crouch, or crawl
√
Talk or hear
√
Taste or smell
√
Lifts Weight or Exerts Force
20% or less
20% to 40%
40% to 60%
60% to 80%
80% to 100%
Up to 10 pounds
Up to 25 pounds
Up to 50 pounds
√
Up to 100 pounds
√
More than 100 pounds
The Community reserves the right to revise the duties set forth in this job description at its discretion.
Director of Human Resources
Pittsburgh, PA job
About Us
At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future. Discover how far your potential can take you. Join us today.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Directs and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage and benefit administration, compliance with statutory requirements and the execution of associate relations activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their guest service and business objectives.
Essential Duties and Responsibilities
Provide assistance, guidance and counseling to the General Manager, management staff and associates in order to maximize the quality and professionalism of the hotel staff by listening and interpreting concerns and objectives and seeking solutions.
Ensure that associates are developed and utilized to their maximum potential by controlling the implementation, administration and monitoring of all training programs. Instruct training classes, analyze and review current and proposed methods, consult with and make recommendations to the management staff for improvement.
Direct and instruct the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient associates. Conduct interviews for all management positions. Ensure all other pre-selection activities are completed, including drug testing, reference checks, background checks, etc. Ensure all new hires and existing associates possess proper employment eligibility verifications.
Ensure compliance with all Company policies and procedures and Federal, State and Local laws and regulations which pertain to Human Resources. Implement new procedures and communicate verbally and in writing any new requirements. Oversee compliance with Affirmative Action Plan.
Direct and administer associates relations programs and activities such as associate recognition and service award ceremonies, social functions and general hotel meetings to maintain a positive associate relations climate. Monitor the associate performance appraisal programs. Analyze evaluations to ensure appraisal comments are appropriate and verify goals are measurable and achievable. Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
3+ Years of Human Resources Experience.
Hotel experience preferred.
Bachelor's Degree in applicable field or HR certification is helpful.
Ability to deal effectively with all applicants and associates with tact and diplomacy, to diffuse anger and collect accurate information and resolve conflicts.
Thorough knowledge of Human Resources practices and procedures as well as considerable knowledge of Federal, State and Local laws and regulations pertaining to Human Resources matters.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
Able to set priorities, plan, organize and delegate.
Basic mathematical skills in order to perform moderately complex calculations for salary and benefit administration and to forecast departmental expenses using a calculator and/or moderately complex computer system.
Ability to prepare correspondence and meet deadlines.
Ability to prepare office memorandum and correspondence as well as provide clear and meaningful instructions, guidance, and counseling to all associates.
Ability to observe associates in the workplace, analyze operations and detect situations of concern with regard to areas such as associate performance, grooming, training, policy adherence and morale.
Ability to work effectively under time constraints and deadlines.
Ability to stand, walk and sit and continuously perform essential job functions for an eight-plus hour shift with or without reasonable accommodation.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $95,000.00 - $110,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Steward at The Renaissance Pittsburgh Hotel
Sage Hospitality Resources, LLP job in Pittsburgh, PA
Why us? When you are looking for a new job, you know in your heart you want to work where you belong. The Renaissance Pittsburgh Hotel, managed by Sage Hospitality, may just be your ideal location. Together we create a friendly, supportive culture that is intriguing and refreshing to those who are seasoned in hospitality as well as those putting their toes in the water for the first time. It is an exciting time for the hotel as we are undergoing a significant refresh. Would you like to be part of that journey? If so, this is where you belong!
Enliven your senses by joining forces with this top-notch culinary team. Enjoy working with fresh, local ingredients and inspired menus to provide a journey to our guest's palette. We have not one, but two kitchens to service our full Catering, Braddock's Rebellion Restaurant, StreetSide Bar, In-Room Dining, and Concierge Lounge. There are many moving pieces to the operation. With a passion for food, knife skills, and teamwork you could be the perfect fit. Could this be where you belong?
At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality.
Job Overview
Under general supervision, provides the restaurant and kitchen with clean and sanitary ware.
Responsibilities
+ Gathers all dirty dishware from tubs brought to the dish room, rinses and stacks in dishracks, always clearing dishes of leftovers and trash in order to prepare for automated washing.
+ Loads full dishracks on belt and ensures correct placement in accordance to the instructions for the operation of the machine. Operates automatic dish washing machine by using controls as instructed.
+ Loads dishwashing solutions into automatic dispensers and regulates the output of detergents and chemicals to the dishwashing machine by monitoring and adjusting controls.
+ Unloads clean dishes from racks after being processed through dish machine, inspects for cleanliness and carefully stacks in specified carts and shelves for the easy use by restaurant and kitchen staff.
+ Manually scrubs pots, pans and other kitchen equipment that cannot be washed automatically, using detergents, scourers, and special solutions as required. Inspects for cleanliness, manually dries with hand towels, and puts away in correct places.
+ Manually polishes all silver, stainless steel and pewter used in food service, using standard polishing cloth and products, in order to present clean and attractive equipment to diners.
+ Maintains the automatic dishwashing equipment in good condition and working order in accordance with manufacturers' instructions in order to prolong the life of the equipment, prevent breakdowns and to meet mandated health compliance regulations.
+ Keeps the dish room in clean and orderly condition at all times by sweeping, mopping, emptying trash, wiping counters and equipment and organizing shelves in order to maintain a sanitary work station and to meet mandated health compliance requirements.
+ Mops kitchen floors as requested and at end of each shift, cleans all kitchen work surfaces as regularly scheduled by manager including walls, ceilings, hoods, vents and ovens.
+ Gathers all trash cans from kitchen work areas at end of each shift and empties into outside trash compactor.
+ Sweeps loading dock and kitchen entrance areas, clearing litter and debris to trash bins, for the safety of employees and purveyors.
+ Performs other duties as assigned, requested or deemed necessary by management.
Qualifications
Education/Formal Training
None
Experience
None
Knowledge/Skills
+ Must have basic knowledge of dishwashing.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Must be able to see minute objects at arm's length, to read meters and controls.
+ Must be able to bend, squat, crouching, crawling, reach and retrieve items from above head.
+ Must be able to lift, push, pull and carry up to 50 lbs. to include serving trays, carts, tables, chairs, and small equipment up to 75% of the time.
+ Must be able to travel up to 300 feet and standing on a regular basis throughout the shift.
+ Must be able to understand and follow verbal/written instructions and able to communicate.
+ Must be able to perform multiple tasks at one time and able to pay attention to sound and sight details in crowded and noisy situations
+ Must have the ability to keep breakage to a minimum by handling china, glassware and fragile equipment with care.
Environment
Prolonged standing, walking, lifting and carrying throughout entire shift in 95% indoor environment. Going in the freezer temperatures can be -10 degrees.
Benefits
The Perks Fully Loaded for Full Time Ambassadors:
+ Medical, Dental, & Vision Insurance
+ 401(k) with 100% Employer Match
+ Paid Vacation and Sick Time
+ Complimentary Employee Meals
+ Hotel Discounts (Both Marriott and Sage Portfolios)
+ Eligible for Referral Bonuses
+ Incentive Programs
+ Cell Phone Discounts
ID: _2025-29847_
Position Type: _Regular Full-Time_
Property : _Renaissance Pittsburgh_
Outlet: _Hotel_
Category: _Culinary_
_Address_ : _107 6th St_
_City_ : _Pittsburgh_
_State_ : _Pennsylvania_
EOE Protected Veterans/Disability
Assistant Housekeeping Manager
Pittsburgh, PA job
About Us At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future. Discover how far your potential can take you. Join us today.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Maintain the building to ensure safe and clean experience for hotel guests, associates, and vendors. Provide Housekeeping Team direction and support.
Essential Duties and Responsibilities
* Supervise the housekeeping staff; providing open communication, training, coaching, and counseling and providing performance feedback to ensure maximum efficiency.
* Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
* Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction.
* Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation.
* Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses.
* Respond to guest requests, concerns, and problems to ensure guest satisfaction.
* Log items into the Lost and Found and answer inquiries to maintain controls and ensure guest satisfaction.
* Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* Housekeeping experience preferred.
* Ability to grasp, lift, carry or otherwise move materials weighing up to 100 lbs. with or without reasonable accommodation.
* Ability to move throughout building, bend, stoop and reach to assist other staff members, i.e., room attendants, house-persons, and inspectors to complete their individual tasks if situation demands with or without reasonable accommodation.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Auto-ApplyNight Audit Supervisor
Pittsburgh, PA job
About Us
At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future. Discover how far your potential can take you. Join us today.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Supervise the night audit operations to ensure the maintenance of financial controls and compliance with hotel standards. Coordinate with other departments (i.e. security, housekeeping) to ensure quality service is provided to all guests.
Essential Duties and Responsibilities
Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate.
Supervise the night audit/hotel associates; review and verify daily work.
Supervise the balancing, reconciliation and closing of various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained.
Control the Night Audit Bank.
Review timecards on a daily basis and complete daily and weekly/bi-weekly payroll reports.
Perform functions of Night Auditors as needed to provide coverage and ensure completion of work in a timely, accurate manner.
Prepare the daily activity sheet, report all noteworthy events and serious accounting violations.
Respond to customer issues, complaints, or problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Hotel experience preferred.
Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
Ability to access and accurately input information using a moderately complex computer system.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Bellperson (Part-time)
Pittsburgh, PA job
About Us At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future. Discover how far your potential can take you. Join us today.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Serve guests in hospitable manner to ensure positive guest experience during arrival and departure.
Essential Duties and Responsibilities
* Show guests to room assisting with their luggage.
* Explain all hotel facilities, their location in the hotel, hours of operation, and answer all questions about these facilities and other hotel questions.
* Check luggage for hotel guests both for day and overnight.
* Maintain the designated station in the lobby, standing alert to be easily summoned for fronts.
* Open doors and greet guests in a friendly and courteous manner.
* Maintain the cleanliness of the bell stand, lobby, and baggage room. Keep lobby door and windows clean when not busy with guests.
* Post the daily events board and entertainment board in the lobby.
* Maintain an open communication line through all shifts by proper use of intershift log.
* Deliver messages and valet to guest rooms.
* Perform pick-ups and drop-offs at the airport for the guests in a timely and friendly manner and inspect vehicles.
* May perform the duties of a valet as required.
* Assist front desk with key inventory twice weekly.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job-related duties as assigned.
Qualifications and Skills
* High school diploma or equivalent required.
* Hotel experience preferred.
* Ability to communicate with guests, respond to questions, knowledge of hotel service, local area events and activities.
* Ability to drive vans, limousines, and automobiles. Must have an excellent driving record as verified by a Motor Vehicle Report with or without reasonable accommodation.
* Ability to ascertain information from luggage tags and claim checks to write numbers and names on claim checks and rooming lists.
* Ability to grasp, lift and/or carry or otherwise move packages, boxes and luggage with sufficient manual dexterity in both hands to be able to load and unload luggage up to 75 lbs. with or without reasonable accommodation.
* Ability to stand, walk and/or sit and continuously perform essential job functions with or without reasonable accommodation.
* Perform tasks requiring bending, stooping, kneeling and/or walking with or without reasonable accommodation.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Auto-ApplyNight Auditor
Pittsburgh, PA job
About Us
At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future. Discover how far your potential can take you. Join us today.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Perform the night audit operations to ensure the maintenance of financial controls, and compliance with hotel standards. Coordinate with other departments (i.e. Security, Housekeeping) to ensure quality service is provided to all guests.
Essential Duties and Responsibilities
Prepare daily Restaurant Revenue Report data by auditing Point of Service tapes/journals to breakdown revenue, covers, waiters' fees, tips paid out and settlements by type and cashier.
Run audit reports/journals from the front office system, Point of Service and the computer.
Make corrections and adjustments and handle all computer problems that might occur throughout the shift.
Input into the front office system revenue/expenses/allowances to generate the daily reports such as the Guest Ledger Summary and the Daily Restaurant Summary.
Balance all revenue and settlement accounts nightly, maintain files and reset the system for next day operations.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Hotel experience preferred.
Basic mathematical skills and ability to make accurate mathematical calculations using a 10-key.
Ability to effectively deal with guest and associate concerns in a friendly and positive manner.
Ability to access and accurately input information using a moderately complex computer system.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Hotel Maintenance Technician/Engineer
Pittsburgh, PA job
About Us
At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future. Discover how far your potential can take you. Join us today.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Maintain all building related systems and the building envelop to ensure the safety of hotel guests, associates, and vendors. Ensure compliance with company Engineering Assumptions/Culture, preventative maintenance programs and procedures, Standard Operating Procedures, Mission Vision and Values as well as all Building/Fire/Health Department codes. Maintain building complex as energy efficiency as possible constantly looking for ways to save energy.
Essential Duties and Responsibilities
Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard.
Perform preventative maintenance assignments on a scheduled basis (e.g., "room care").
Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement.
Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, pool equipment, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, kitchen and laundry equipment.
Service the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening).
Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters. Paint and finish furniture and fixtures if needed.
Move furniture and fixtures throughout the building.
Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction.
Exposure to extreme temperatures.
Operation of heavy machinery.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Vocational schooling, military training, certification and/or experience in building related trades required in 1 or more of the following areas: HVAC, Electrical, Plumbing, and Carpentry.
Hotel experience preferred.
Climbing, reading, standing, walking, and routinely lifting 25 lbs. to 50 lbs. with or without reasonable accommodation.
Must be able to receive instructions and communicate progress of work assignments.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Breakfast Buffet Attendant
Pittsburgh, PA job
About Us
At the Pittsburgh Marriott City Center, we don't just offer exceptional hospitality - we offer exceptional careers. Located in the heart of the city, just steps from Acrisure Stadium and across from PPG Paints Arena, our hotel blends modern style with authentic Pittsburgh charm. What truly sets us apart is our people. We believe that our success begins with an engaged and empowered team. That's why we're committed to providing a supportive, inclusive, and dynamic workplace where every associate can grow and thrive. With comprehensive benefits and a culture rooted in respect and belonging, the Pittsburgh Marriott City Center is more than just a place to work - it's a place to build your future. Discover how far your potential can take you. Join us today.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist the Outlet Manager and Restaurant Servers in maintaining a clean and welcoming environment, as well as providing guests stellar service.
Essential Duties and Responsibilities
Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service ware.
Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen, and condiments.
Serve guests with beverages, bread, and butter to begin their dining experience and replenish as necessary.
Transport all dirty tableware from dining room to dishwashing area for proper cleaning.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Knowledge of the appropriate table settings and service ware.
Ability to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. with or without reasonable accommodation.
Ability to move or push goods on a hand cart/truck weighing a maximum of 150 lbs. with or without reasonable accommodation.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.