Sage Hospitality Group jobs in Portland, OR

- 57 jobs

Front Office Manager
Sage Hospitality Group 4.5
Sage Hospitality Group job in Portland, OR
**Why us?** **The Bidwell Hotel** and **High Horse Restaurant + Bar** is seeking a **Front Office Manager** to join our team in serving associates & guests with creativity and passion. The ideal candidate will be energized by the idea of providing outstanding service to our guests and stellar support to our hourly associates. The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip High Horse Restaurant and Barfeaturing an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated. **Job Overview** Respond in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to inquiries regarding hotel information and guest concerns. Supervise the daily operations of the Guest Services personnel; promoting a safe environment and quality services to achieve maximum guest satisfaction and financial success. **Responsibilities** + Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guests are satisfied and in rooms as requested. + Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts ensuring the guests are satisfied. + Ensures the entire front desk team regularly calculates and/or posts monies, receipts, guest accounts and other forms of credit using accurate, proper cash handling methods and established procedures in order to present the customer with timely and precise hotel charges upon check-out and maintain accurate hotel records. + Courteously answers inquiries and accepts reservations by accurately communicating hotel rates and information and by using suggestive selling techniques to sell room rates, increase occupancy and revenue. + Maintain good guest relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up to provide guests with timely and efficient service. + Control cash transactions at the front desk and maintain complete responsibility for personal bank as specified by hotel bank agreement policy. + Maintain a friendly, cheerful and courteous demeanor at all times. + Perform other duties as assigned, requested or deemed necessary by management. + Assist and make recommendations to the Assistant General Manager in the areas of conducting performance evaluations, discipline and terminations as appropriate. + Coordinate guest service efforts to include group arrivals and departures, and guest transportation, while maximizing the guest experience through top quality customer service. + Coordinate and supervise the activities and foster good relations with our valet service, taxi services, and the Airport Connection to provide the maximum level of quality service. + Provide information and assist staff in recommending area restaurants, theaters, community events, activities, etc., to ensure optimum guest satisfaction. + Greet guests, offer assistance with check-in/check-out, deliver laundry and store luggage. + Provide guest transportation as required by hotel's standard operating procedures. + Order all supplies and maintain inventory control minimizing unnecessary expenses. + Follow-up on any complaints or problems a guest may experience in a timely and professional fashion to ensure a quality guest experience. + Implement emergency training and procedures to ensure appropriate protection of the hotel's guests, staff and company assets. + Provide weekly schedule for all Front Office Associates, posted by 3pm on Friday. + Responsible for covering/finding replacements for call-offs. + Ensure proper communication to subordinates on all hotel activities in a way that insures that guest needs are being met in a timely fashion. + Ensures all new hires are aware of all aspects of the hotel. + Ensure all associates are properly trained on Fosse along with all other systems/procedures that will help them provide our guests with quality service. Make sure all Front Desk Associates are SSM trained. + Provide motivation to the department. + Ensure all Front Office Associate duties are completed daily (checklists, call back log, guest request log, wake-up log, etc...) + Provide assistance to other employees and departments to contribute to the best overall performance of the department and hotel. + Ensure the front desk is represented at each Safety Committee Meeting. + Participates in Hotel MOD program **Qualifications** **Education/Formal Training** High School diploma or equivalent **Experience** Minimum two years previous experience as a front desk supervisor or minimum of four years front office experience in hotel work. **Knowledge/Skills** + Must have total understanding of all hotel front office procedures. + Requires working knowledge of guest services and hotel services, policies or operations. Working knowledge is generally learned on-the-job. + Must have high school graduate level mathematical aptitude; know standard cash handling procedures and knowledge of computerized cash register systems. + Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills. + Must be fluent in oral and written English. + Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations. + Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks. + Excellent comprehension and literacy required to review correspondence, initiate reports, conduct training, etc. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Ability to read written forms of communication and monochrome computer screen. + Must be able to operate computer, calculator and telephone keyboards, for cash handling and paperwork processing. + Must be able to understand and follow verbal/written instructions, work on more than one task at a time, and be able to communicate both verbally and in writing. + 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing. + Mobility - must be able to reach all areas of hotel to assist clients. Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. **Environment** + Work inside 95%Material/Equipment Used + Prolonged standing at indoor, thermostatically climate-controlled workstation. **Benefits** + $50 discounted Tri-Met monthly pass + Drastically reduced hotel rates for you and your friends & family at Marriott Hotels + Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer) + Unlimited paid time off + Paid Sick Time + Paid Holidays + Medical, Vision & Dental Insurance + Complimentary Parking at Hotel Garage + Referral Bonus Eligible **ID:** _2025-29714_ **Position Type:** _Regular Full-Time_ **Property** **:** _Bidwell Hotel_ **Outlet:** _Hotel_ **Category:** _Front Desk & Guest Services_ **Tipped Position:** _No_ **_Address_** **:** _520 SW Broadway_ **_City_** **:** _Portland_ **_State_** **:** _Oregon_ EOE Protected Veterans/Disability
$48k-58k yearly est. 21d ago
Manager People Resources
Sage Hospitality Group 4.5
Sage Hospitality Group job in Portland, OR
**Why us?** **The Bidwell Hotel** and **High Horse Restaurant + Bar** is seeking a **People & Culture Manager** to join our team in serving guests with creativity and passion. The Bidwell is a luxury hotel in downtown Portland offering guests easy access to the city's shopping, dining, and top attractions. Those seeking a quintessentially Portland flavor enjoy our hip **High Horse Restaurant and Bar** featuring an elevated selection of regionally inspired food and drinks. When a relaxing oasis is the destination, our exclusive M Club Lounge is the perfect spacious yet cozy refuge. Groups are served with VIP status in our event space, and private dining room. Our staff is tuned in to discover how we can personalize the guest experience to put The Bidwell and High Horse Restaurant + Bar among great memories shared and repeated. **Work where you belong!** As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! **Job Overview** Working directly with the Area Director of People & Culture, create a work environment that allows for personal growth and development for all associates, encourages an empowered and engaged workforce while supporting the Sage values. Ensure prompt and appropriate response to conflict management. Evaluate and support proper staffing levels and positions to ensure the success of the hotel. Coordinate, administer and report on various human resource programs, system and procedure to aid in the attraction, retention and motivation of employees in accordance with policies, procedures and government laws and regulations while promoting a safe, fair, positive work environment. The position is responsible for recruiting and hiring primarily hourly employees and daily administration of various salary, benefit, government and employee relations programs. **Responsibilities** + Recruit, screen, interview, perform reference checks and coordinate department interviews forhourly candidates while maintaining the applicant flow logs to ensure quality hires and compliance with federal, state and local laws and regulations. + Position the hotel as the "preferred employer" in the area by maintaining strong communityrelations with referral agencies to maintain strong applicant flow. + Coordinate and conduct associate orientation to introduce the associate to the hotel/companyand ensure the appropriate information is disseminated and the appropriate forms are completedand processed: may include but not limited to, new hire forms, tax forms, benefit enroll forms, I-9 forms and an overview to the company handbook and employee policies. + Communicate, educate and administer the associate benefit program in a timely, accuratemanner. + Assist in the development, coordination, and implementation of various associate relationsprograms and events to ensure consistent administration and reduction of turnover. + Provide open communications and promote a positive and pro-employee work environment. + Bring all sensitive associate related information to the attention of the DHR in all instances to limit liability. + Prepare/monitor Payroll Action Forms & input/update ADP new hires, terms and daily changes toensure accurate, up-to-date information is available for payroll and management. + Process forms and respond to written and oral inquiries regarding verification of employment,wages, unemployment compensation and worker's compensation claims, in a manner which isconsistent and ensure that liability is minimized. + Maintain employee records, files and the human resource office systems. + Compile various corporate reports and property reports to provide management with accurateinformation and comply with corporate policies and procedures as well as government laws andregulations. **Qualifications** **Education/Formal Training** Four-year college degree or equivalent experience/education preferred. **Experience** + Five years of employment in human resources or related field. + Proven successful implementation of people resource process. + Union experiences a plus. **Knowledge/Skills** + Superior communication skills. Manage ideas and decision-making with creativity and innovation. + Proven ability to negotiate, convince, sell and influence professionals and/or guests. + Bi-lingual fluency preferred. + Must be hospitality oriented. + Must possess ability to work under pressure. + Strong skill at completing multiple tasks simultaneously. + Ability to work both strategically and tactically in a fast-paced high energy environment. + Ability to discern/resolve employee complaints, issues and participation in meetings for feedback. + Vision required in review preparation of all documentation -applications, write-ups, reviews. + Excellent speech communication skills required for communicating benefits policy, provide testimony training. + Excellent comprehension and literacy required for review and preparation of all documentation. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Lifting/pushing/pulling/carrying -approximately 5%. Bending/kneeling -to get files -5% annually. + Mobility -40% of 10 hour day is spent around the hotel. + Continuous standing -during training and lobby lizard duty. + No climbing required. + Driving -occasionally to attend hearings and recruitment activities. **Environment** 95% indoor office **Benefits** + $50 discounted Tri-Met monthly pass + Drastically reduced hotel rates for you and your friends & family at Marriott Hotels + Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer) + Unlimited paid time off + Paid Sick Time + Paid Holidays + Medical, Vision & Dental Insurance + Complimentary Parking at Hotel Garage + Referral Bonus Eligible **ID:** _2025-29372_ **Position Type:** _Regular Full-Time_ **Property** **:** _Bidwell Hotel_ **Outlet:** _High Horse_ **Category:** _Human Resources_ **_Address_** **:** _520 SW Broadway_ **_City_** **:** _Portland_ **_State_** **:** _Oregon_ EOE Protected Veterans/Disability
$56k-73k yearly est. 53d ago
Room Attendant - Kimpton Hotel Vintage Portland
Kimpton Hotels & Restaurants 4.4
Portland, OR job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** As a Room Attendant with Kimpton, you'll be responsible for cleaning guest rooms and common areas, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Clean, dust, wax, scrub, polish and service guest rooms daily in line with hotel procedures. + Replace linens on beds and replenish guest room supplies, empty wastebaskets. Rearrange furnishings, drapes and room accessories. + Provide necessary linen and amenities to guests in accordance with the guest room legend. + Leave rooms in uniform arrangement as determined by the Executive Housekeeper and make sure the door is closed and the room is locked. + Report any damage, hazards, repairs, and strangers in assigned areas. + Return any items found in guest rooms, hallways, or back of the house to the Housekeeping department as a lost and found item. Log the date, where it was found, description of the item and the name of the person who found it. + Clean all corridors and service areas. Respond to any projects or requests developed by the Housekeeping management team. + Responsible for the pass key security and assuring that it is turned in at the close of each shift or according to the specific hotel guidelines. + Restock the cart at the end of your shift and organize the linen closet to prepare for the next day. + Report any exceptional and/or unusual circumstances, such as no luggage in a stay-over room, no service needed, sleep-outs, guests smoking in rooms, etc. to the on duty supervisor or manager. + Perform other duties as directed, developed, or assigned. **What You Bring** + High School Diploma or General Education Degree (GED) is preferred. + 1 year of experience in customer service or similar role. + Excellent problem solver with great intuition. + You genuinely care for the safety and security of the guests. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
$31k-37k yearly est. 60d+ ago
Dishwasher - King Tide - King Tide Fish & Shell
Kimpton Hotels & Restaurants 4.4
Portland, OR job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Ensure guests receive clean and spotless china, silverware, and glassware. Provide Cooks, Bussers, Bartenders, and Servers with support and assistance. Keep all areas clean, dry, and safe for other workers, all the while providing outstanding service to our guests along the way. **Some of your responsibilities include:** + Operate all kitchen and dishwashing equipment safely. + Wash dishes, glassware, equipment, and silverware by hand when necessary. + Keep area in kitchen clean and free of debris and water. + Restock all supplies and stock any deliveries received in a timely and safe manner. + Remove all trash and debris from restaurant routinely. + Assist other restaurant personnel with tasks. + We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. **What You Bring** + Prior experience is preferred. + Food Handler Certification (if applicable). + Dedicated and hardworking. + Able to follow verbal instructions and training, and able to work with minimal direction or supervision to complete assigned tasks. + Flexible schedule and are able to work evenings, weekends and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
$34k-41k yearly est. 60d+ ago
Full-Time Valet Attendant - Kimpton Hotel Vintage Portland
Kimpton Hotels & Restaurants 4.4
Portland, OR job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** As the Valet Attendant, you'll be responsible for providing a memorable first and last impression to guests as they arrive and leave the hotel. When interacting with guests, you'll maintain a professional, friendly, and helpful attitude using the "Five Hospitality Standards" of eye contact, a smile, speak first, engage in polite conversation, and use the guest's surname. This position also involves assisting guests with their luggage and packages upon arrival and departure and for arranging transportation when necessary. **Some of your responsibilities include:** + Greet all guests upon arrival. + Assist guests with luggage to their rooms promptly when checking in and upon checking out. + Hail taxicabs and answer questions. + Once in guest room, provide the guest with general hotel information. + Assist guests by taking luggage to the curb to meet their transportation. + Remove trash, papers, cans, bottles, cups, etc. in lobby area between housekeeping runs. Provide guests with general questions and assistance when Concierge is not available. + Be knowledgeable of the community and area in which the hotel is located to provide information on special events (sporting, theater, movies, entertainment, and restaurants) to guests. + Submit all lost and found articles accompanied by a report. + Function as a doorperson as needed. + Deliver faxes, messages, packages, flowers, wine, and other items to guests in their rooms. + Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency. + Notify guests by telephone of delivery of automobiles, packages, or arrival of visitors. + We all wear multiple hats here at Kimpton. You may need to take on responsibilities that are outside of this job post at times, as we all do. **What You Bring** + High School Diploma is preferred. + 1 year of experience in customer service or similar role. + Basic writing skills, professional communication skills. + Clean driving record. + Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
$35k-43k yearly est. 49d ago
Maintenance Engineer I
Sage Hospitality Resources, LLP 4.5
Sage Hospitality Resources, LLP job in Portland, OR
Why us? TheNines, A Luxury Collection Hotel, Portland is seeking a Maintenance Engineer I to join their renowned team. The perfect candidate is passionate about service and creating indigenous experiences for each guest! Poised in the heart of the city center within the walls of the stately Meier & Frank Building,one of Portland's most beloved landmarks, the Nines honors the structure's storied past both in its striking decor and impeccable service. Individualistic design traits celebrate the surroundings of one of finest LEED Silver-certified hotels in Portland,providingthe opportunity to truly experience the region's unique character. As part of Sage Ho spitality Group , we passionately strive to be the best and create excellence in everything we do. We are known amongst our staff, our owners, ourguests,and our communities as leaders in our field who are authentic, humble,innovative,and flexible operators driven toanticipateneeds and exceed expectations. Job Overview The Maintenance Engineer I carries a portable radio, staying in constant communication with the central base station, respond to all engineering service calls, giving priority to guest requests, and maintain hotel equipment in an efficient, safe, accident-free manner. Responsibilities + Respond to and handle guest requests in a courteous, efficient, safe manner. + Perform preventive maintenance and necessary repairs and all hotel equipment, including kitchen, laundry, boiler, plumbing, pool, HVAC, electrical and guest rooms. + Monitor and maintain all engineering functions when full engineering staff is not available (i.e. weekends and evenings). Respond to all emergency situations including fire alarms, bomb threats, disasters and power failures; notify the appropriate authorities. + Make rounds of the hotel property to ensure everything is in working order. + Clean and maintain all equipment and work areas. + Complete maintenance requests, take equipment and meter readings and maintain log to notify the next shift. Document all parts used and parts needed to be purchased. + Handle elevator breakdowns. + Maintain proper records of the Rooms Preventive Maintenance Program and Request Program. + Complete work order request forms on a daily and timely basis. + Report any unsafe conditions to leadership. Qualifications Education/Formal Training High school diploma or equivalent trade school, special courses in building maintenance and construction. Experience A minimum of 6 months successful experience in equal or similar position. Knowledge/Skills + Ability to maintain and repair HVAC, electrical, plumbing equipment and perform carpentry, repair work, construction and renovation work. + May require ability to drive pick-up truck and snow removal equipment. + Ability to maintain logs and records. + Requires a professional presentation and an ability to work in a team atmosphere and to make independent decisions. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Ability to hear portable radio, fire alarms, machinery, guests. + Ability to inspect, maintain equipment. + Ability to respond on portable radio to base station, guests. + Lifting, pushing, pulling and carrying required frequently to respond to requests for service and repairs anywhere in hotel or in parking lot. + Frequent bending and kneeling required to perform inspections and repairs. + 100% mobility required -must respond quickly to emergency. Potential continuous standing may be required. + Climbing stairs of approximately 90 steps 20% of 8 hours. Climbing ladders of approximately 8 feet 10% of 8 hours. + Driving -sometimes necessary to drive company pick-up truck/snow plow approximately 10% of time, unless snow emergency, then 100% of time. Environment Indoor exposure to both stable and extreme variance of hot and cold temperatures. Outside exposure to all weather elements and extreme fluctuations of temperature. Prolonged standing, walking, bending, reaching, and heavy lifting. Benefits TheNinesoffersperksthat are comparable to progressive employers. + Supplemental Pay: Tips + Medical, Vision, Dental and Retirement Benefits: + Paid sick time and eligibility to apply for Paid Leave Oregon + Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit + Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance + Eligible toparticipatein the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period + Eligible to enroll in HealthSavingsAccounts(HSA)with qualifying medical plans and receive up to $1000 company contribution + Eligible to enroll in Health, Dependent and CommuterFlexibleSpendingAccounts(FSA) + Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage + Eligible to enroll for short-term and long-term disability insurance coverage + Eligible topurchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance + WINFertilityguidance for those enrolled in Sage medical plan + Other Benefits: + All associates can enjoy our complimentary cafeteria + $50 TriMet monthly subsidy - Our location is right next to the center of all four MAX lines and close to the Portland Streetcar, a prime location for driving, taking public transportation, biking, or even walking to work. + Calm Health Application Subscription + Employeeassistanceprogram + Paid time off for vacation, sick time, and holidays + Tuition Reimbursement of up to $2,000 per calendar year + Great discounts on Hotels, Restaurants, and much more + Eligible toparticipatein the Employee Referral Bonus Program. Up to $1,000 per referral Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference.If this sounds like you, then explore the career positions at SageHospitalitythat await you. ID: _2025-29612_ Position Type: _Regular Full-Time_ Property : _The Nines_ Outlet: _Hotel_ Category: _Building & Facility Maintenance_ Min: _USD $25.00/Hr._ _Address_ : _525 SW Morrison St_ _City_ : _Portland_ _State_ : _Oregon_ EOE Protected Veterans/Disability
$32k-37k yearly est. 29d ago
Sales Coordinator - Kimpton Hotel Vintage Portland
Kimpton Hotels & Restaurants 4.4
Portland, OR job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** You're an ambitious individual with a passion for sales and customer service as well as outstanding organization, computer, and property systems management skills. You value customer service and have a genuine approach to helping guests! **Some of your responsibilities include:** + Complete contracts and proposals with accuracy, and communicate timely and professionally with clients. + Coordinate with Sales Managers to execute group booking accordingly in appropriate systems. Any additional group changes will be updated by the sales coordinator. + Set up accurate billing for each individual group. + Enter pertinent information into Sales, POS and Event Management systems. + Regularly assist in booking individual reservations that fall into special rate categories. + Run group reports through our sales system and continually maintain group bookings in property systems. + Type, answer telephones, send correspondence, etc. (as required) + Take leads both over the phone and email, then process in our sales system. **What You Bring** + 2 years of experience in hospitality industry. + Bachelor's degree in hospitality preferred. + Flexible schedule, able to work evenings, weekends and holidays. + Strong understanding of customer and market dynamics and requirements. + Strong computer skills and proficient in MS Office. + Well organized, detail oriented with excellent follow-up skills. + Excellent communication skills and passion for creating ridiculously personable experiences for guests! Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
$37k-43k yearly est. 9d ago
Hotel General Manager
Kimpton Hotels & Restaurants 4.4
Portland, OR job
General Manager - Kimpton Riverplace Hotel Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do As the General Manager, you are responsible for maximizing the financial performance of the hotel by providing the highest possible quality guest service and product by encouraging a positive work environment for all employees. You are at the heart of Kimpton's values, teamwork, and performance! Some of your responsibilities include: Develop, implement, monitor and participate in a comprehensive sales and marketing strategies that results in. Maximum occupancy and average rates for the hotel. Works directly with the ownership group to strategize and implement projects that will assist with the business growth. Coordinate and assist with guest satisfaction and guest resolutions. Maintain a cross-relationship with the restaurant and/or spa. Work as a team to promote the success of the entire Kimpton property. Protect and enhance the value of all hotel assets through appropriate programs in maintenance, security, and housekeeping and through the capital budgeting process. Ensure the timely and accurate completion of all period-end financial statements and reports, and provide controls to ensure the proper handling and accounting for all hotel receipts. Coordinate weekly forecasting and planning of operating staffing and cost expenditures to correspond to forecasted sales and costs. Review and approve all operating expenses. Perform other tasks associated as necessary in order to achieve the financial goals of the organization. EX: Networking, Local Industry Events, Community Relations Supervise and develop the performance of all operating departments including, but not limited to: Reservations, Front Office, Guest Services, Housekeeping, Security and Maintenance, Sales and Marketing, Accounting and People and Culture. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising, performance; rewarding and disciplining employees; addressing complaints and resolving problems. What You Bring 2 to 4 years of upper-level management experience in hospitality. Bachelor's degree preferred. Ability to encourage, lead and manage a team by example. High level of creativity, enthusiasm and flexibility! Strong computer skills including Word and Excel. Must possess excellent interpersonal skills both internally and externally. Ability to convert vision into specific and tangible actions to benefit the property. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
$75k-103k yearly est. 10h ago
Front Desk Agent
Kimpton Hotels & Restaurants 4.4
Portland, OR job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Review arrivals noting special requests, blocking rooms as needed. Check in and out hotel guests in a confident, professional and friendly manner. Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information. Complete all items on appropriate (AM, PM, Overnight) checklist by end of shift. Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests. Follow established key control policy. Ensure proper credit policies are followed. Submit all lost & found articles accompanied by a completed lost & found report. Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty. Verify credit limit report. Monitor room availability throughout the day. Review daily the selling status of the hotel using yield management system. Attend department meeting once a month. Communicate by telephone and/or radio with other departments: Reservations, Sales, Housekeeping, Bell Staff, and Valet. What You Bring High school diploma or general education degree (GED) required. Previous experience in a Front Desk or customer-facing role is preferred. Knowledgeable of immediate area, services, attractions, and events. Flexible schedule, able to work evenings, weekends and holidays. Work well under pressure, dealing with many arrivals and departures within a short period of time. Familiar with hotel systems and operations, and the ability to enter in information accurately. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
$34k-39k yearly est. 10h ago
AM IRD Server - King Tide - King Tide Fish & Shell
Kimpton Hotels & Restaurants 4.4
Portland, OR job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Provide guests with quality customer service by demonstrating excellent food and beverage knowledge. Serve guests food and beverages in their room in a timely and professional manner all the while providing extraordinary service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Memorize current menu items and prices, familiarize yourself on the wine list and vintages. + Set up scheduled coffee service each morning by 6:00am. + Review orders as they arrive and properly prepare the correct amount of silver, linens, and vases. + Check orders for presentation and completeness, cover and place in the cart for delivery, with water and beverages added last. + Ensure meal completion time is monitored; if meal delivery will be beyond 5 minutes of estimated times, guest is contacted, offered apologies and advised of new time. + Prepare and set up the dining area according to guest preferences. + Verify wine orders with guests and be sure to present, cork and offer it to the guests for their approval. + Be familiar with ticketing and cash handling, check presentation and organization. + Ensure that stations are properly cleaned, stocked, and organized. + We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job description at times, as we all do. **What You Bring** + 1 year of experience in a similar or supportive role is preferred. + Excellent written communication and presentation skills. + Able to prioritize multiple tasks in a dynamic environment. + Able to learn, retain, and present product, menu, and allergy information to guests. + Knowledge of or ability to learn the restaurant point-of-sale system. + Highly motivated, and flexible individual, confident in taking initiative. + Flexible schedule, able to work mornings, nights, holidays, and weekends when needed. + Food Handler and Alcohol Awareness Certifications (if applicable). Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
$35k-48k yearly est. 60d+ ago
Housekeeping Manager
Kimpton Hotels & Restaurants 4.4
Portland, OR job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Supervise and coordinate activities of room attendant/room cleaners engaged in cleaning and maintaining premises of hotel. You'll be responsible for maintaining phenomenal performance and productivity levels by setting quality standards following Kimpton values, and communicating with Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests. Some of your responsibilities include: Assist in the selection of staff, recruit, hire, and train qualified housekeeping personnel. Ensure all meeting room public spaces are accurately set up according to the requests indicated on the meeting room/event function sheets. Confirm all housekeeping staff members have arrived or find substitutes for absence employees. Prepare and distribute room assignments and keys to housekeeping attendants. Check floors periodically, update the current room status, and find opportunities for service improvements. Answer the department telephone to respond quickly to requests from guests. Check hotel's computer for information concerning room status and enter updated room status. Review and update systems and supplies purchase for guest room accommodations using budgetary guidelines. Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks. Maintain high quality of housekeeping standards in: a) the guest rooms; b) linens and uniforms; c) lost and found; d) laundry; and e) janitorial department and night cleaners. Establish quality-cleaning programs to ensure appearance and life of all furniture, fixtures and equipment. Submit requests for repair of cleaning equipment. Requisition or purchase other supplies and equipment for hotel room honor bars, toiletries, and paper products. Assist the Director of Housekeeping in scheduling regular and irregular maintenance and cleanings of the hotel, including deep cleanings of room and all hotel and meeting space public areas What You Bring High school diploma or general education degree (GED) required. 1+ years management experience in hospitality industry. Positivity, teamwork, and a passion for customer service! Flexible schedule, able to work evenings, weekends and holidays. Basic knowledge of MS Office. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
$42k-53k yearly est. 10h ago
Accounting Manager
Sage Hospitality Group 4.5
Sage Hospitality Group job in Portland, OR
**Why us?** We are looking for a new **Accounting Manager** for The Hotel Zags. Stylish,inviting,and convenienttolively local attractions, The Hotel Zags is an oasis all its own, offering a hospitality experience **enlivened by natural beauty and the quirky culture** of the city around it. Boutique in size and independent in nature, The Hotel Zagsis located inthe Fountain District, a hidden gem of Portland's downtown district. From its vibrant color schemes, modern furnishings, and large picture windows that perfectly frame views of the city and the hotel's courtyard, the hotel brings the outdoors inside. Designed with stone-covered walkways, the hotel entrance is also framed by a Living Wall robust with plant life to mirror the nearby Columbia River Gorge. Though the property has a style and energy all its own, **The Hotel Zags is all about the city around it.** **Job Overview** The **Accounting Manager** maintains the property's Income Audit, Accounts Receivable, Accounts Payable, Payroll System, and General Cashier functions in a timely, accurate manner in accordance with accounting policies and procedures. Sort documents and post debits/credits to proper accounts. Verify amounts and codes on various forms for accuracy. Balance entries and make necessary corrections. Maintain and make necessary adjustments to records and/or logs such as journals, payroll/time reports, or property records. Verify and reconcile simple bank statements or department records. **Responsibilities** + Work in conjunction with the night auditors and department managers to maximize revenues and ensure accuracy of postings through processing the income audit daily. + Work closely with sales managers to ensure accurate/timely group billing and follow up with and manage hotel A/R aging. + Assist in training of accounting practices within other departments to ensure understanding of SOPs and compliance audit requirements. + Analyze financial data and resolve discrepancies and provide open communications and recommendations for changes and efficiencies as appropriate. + Create and delivery of payroll and daily revenue reports to department managers. Follow up on discrepancies of reports. + Balance, reconcile and close various daily accounts and prepare the daily statements to provide accurate, timely information to management while ensuring proper controls are maintained. + Respond to customer issues/complaints/problems in a quick efficient manner to maintain a high level of customer satisfaction and quality service. + Prepare reports and communications to the Controller, Assistant Controller and other Hotel Executive Committee members on revenue issues/problems and other pertinent information. + Process payroll to meet compliance standards and deadlines. + Input and reconcile daily tip reporting. + Distribution of payroll to comply with standards and deadlines. + Maintains a friendly, cheerful and courteous manner at all times. **Qualifications** **Education/Formal Training** A four-year college degree (Accounting preferred) or equivalent education/experience. **Experience** One to two full years of employment in related position with this company or other organizations. **Knowledge/Skills** + Requires thorough knowledge of the practices and procedures of the accounting and hospitality professions. + Requires knowledge of the hotels and company policies and procedures and the ability to determine course of action based on these guidelines. + Ability to compile facts and figures. + Prefer intermediate MicroSoft Office skills. Excel and Word. + Requires ability to investigate and analyze current activities and/or information involving readily available data and indicating logical conclusions and recommendations. + Ability to make decisions based on general policies and procedures. + Ability to operate a computer and calculator. + Must be able to understand and follow verbal/written instructions, communicate both verbally and in writing, utilize analytical thought processes, understand verbal/written technical and mechanical instruction, and be highly organized. + Must have ability to communicate effectively and courteously with employees, guests and contractors in writing, via telephone and in person. **Physical Demands** The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Ability to train and deal with management, employees. + Ability to read and comprehend reports, computer, ledgers etc. + Limited lifting, pushing, pulling, carrying up to 15-20 lbs. Generally boxes, computer equipment. + Limited bending/kneeling required when arranging supplies or equipment. + Mobility -limited mobility between offices and departments. No continuous standing required. No climbing or driving required. **Environment** Work inside 100% of work period. **Benefits** The Hotel Zags offersperksthat are comparable to progressive employers. + Unlimited time off per Sage policy and manager approval + Medical, Vision, Dental and Retirement Benefits: + Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit + Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance + Eligible toparticipatein the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period + Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution + Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA) + Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage + Eligible to enroll for short-term and long-term disability insurance coverage + Eligible topurchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance + WINFertilityguidance for those enrolled in Sage medical plan + Other Benefits: + $50 TriMet monthly subsidy or parking stipend + Calm Health Application Subscription + Employeeassistanceprogram + Paid time off for vacation, sick time, and holidays + Tuition Reimbursement of up to $2,000 per calendar year + Great discounts on Hotels, Restaurants, and much more + Eligible toparticipatein the Employee Referral Bonus Program. Up to $1,000 per referral **Bold. Bright. Caring. Energetic. Driven. Strategic. Daring.** To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you. **Salary** USD $60,000.00 - USD $70,000.00 /Yr. **ID:** _2025-29803_ **Position Type:** _Regular Full-Time_ **Property** **:** _The Hotel Zags_ **Outlet:** _Hotel_ **Category:** _Finance & Accounting_ **Min:** _USD $60,000.00/Yr._ **Max:** _USD $70,000.00/Yr._ **_Address_** **:** _515 SW Clay St_ **_City_** **:** _Portland_ **_State_** **:** _Oregon_ EOE Protected Veterans/Disability
$60k-70k yearly 7d ago
Executive Chef - King Tide Fish & Shell
Kimpton Hotels & Restaurants 4.4
Portland, OR job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Use your experience and knowledge of food industry trends, classics, and seasonal ingredients to create an exciting, innovative, and delicious seasonal menu! Lead daily operations with efficiency, integrity, patience, awareness, and compassion. You'll own team leadership, communication, training, development, and problem resolution all the while providing outstanding service to our guests along the way. You'll act as an advocate for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Make sure all food products are consistently prepared and served according to recipes, portioning, and cooking standards. + Fill in where needed to ensure guest service standards and efficient operations. + Perform inventory and purchasing responsibilities daily. + Receive all products in correct unit count and condition and ensure deliveries are performed in accordance with receiving policies and procedures. + Responsible for the supervision of the daily cleaning of the pantry, cooking line, prep kitchen, dish area, stairs, walk-in, and downstairs prep area. + Responsible for meeting financial targets while achieving food quality and service objectives. + Ensure all equipment is kept in excellent working condition through personal inspection and by following the restaurant's preventative maintenance programs. + Foster opportunities for the team to learn, grow, and develop their abilities, collaborate with your staff to create a culture and work environment founded on respect. + Continually strive to develop your staff in all areas of managerial and professional development as well as in food education. + Prepare all required paperwork, including forms, reports, and schedules in an organized and timely manner. + Fully understand and follow all regulations that pertain to health, safety, and labor requirements of the restaurant, employees, and guests. + Schedule labor while ensuring that all positions are staffed when needed while maintaining labor cost objectives. + Lead and participate in ongoing service education through facilitating daily line-ups, quarterly menu meetings, and new back and front of house training programs. + Interview, hire, and train employees; plan, assign, and direct work; appraise performance; reward and discipline employees; address complaints and offer positive solutions to issues. + Be knowledgeable of restaurant policies regarding employees and together with the People + Culture Representative administer prompt, fair, and consistent corrective action for any and all violations of company policies, rules, and procedures. **What You Bring** + 2 or 4 year degree in Culinary Arts or Hospitality Management is preferred. + Minimum 3 years of experience as an Executive Chef, preferably leading large, fast-paced, multi-outlet kitchens. + Passionate about industry trends and techniques and knowledgeable of product, presentation, quality, and preparation, menu concept, design, food costing, and people management. + Excellent interpersonal communication skills that foster positive working relationships with all teammates. + Able to work with PR and Marketing in the creation of campaigns and budgets. + Flexible schedule, available to work weekends, nights, mornings, and holidays when needed. + Food Handler Certification, Alcohol Awareness Certification (if applicable). + Knowledge of Microsoft Office Suite, restaurant POS system, inventory management and/or procurement software experience, payroll and timekeeping software, business & accounting software may be required. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
$51k-70k yearly est. 28d ago
Banquet Manager
Sage Hospitality Resources, LLP 4.5
Sage Hospitality Resources, LLP job in Portland, OR
Why us? Come join the award-winning team at The Nines, A Luxury Collection Hotel, Portland as a Banquet Manager . The perfect candidate is passionate about service and creating indigenous experiences for each guest or event! Poised in the heart of the city's center within the walls of one of Portland's most beloved landmarks, the stately Meier & Frank Building, the Nines Hotel honors the structures storied past, both in its striking decor and impeccable service. As part of Sage Restaurant Concepts , we focus on providing a luxurious experiencecateredto the needs of each specific event in our14,000 square feetof Banquet and Convention space. We connect the people that live and work in the communities we serve by providing highly designed, innovative, locally focused food and beverage experiences for all event types. Job Overview The Banquet Manager is responsible for overseeing the successful operation of the Banquets Department. This role ensures that all banquet functions are executed with professionalism, in alignment with hotel standards, and with a focus on maximizing profitability. The Banquet Manager leads, motivates, and empowers associates while serving as the primary liaison between the banquet department and all other hotel departments. Exceptional leadership, communication, and team-building skills are essential to drive associate engagement, interdepartmental collaboration, and guest satisfaction. Responsibilities + Oversee daily banquet operations to ensure compliance with SOPs, Banquet Event Orders (BEOs), safety regulations, and brand standards, delivering optimal service, quality, and hospitality. + Meet with clients to review BEOs, address changes or concerns, and ensure seamless execution and guest satisfaction. + Review and finalize banquet checks for accuracy, secure client signatures, and ensure timely payment. + Accurately calculate and prepare daily gratuities and payroll, submitting reports promptly to the Controller's office. + Maintain cleanliness, sanitation, and proper functioning of banquet areas and equipment, protecting assets and ensuring readiness for service. + Analyze BEOs, interpret requirements, and execute accurate room setups in accordance with event specifications. + Set banquet tables and service areas consistently and uniformly, ensuring adherence to presentation standards. + Communicate effectively with clients, managers, and associates to confirm room setups, staffing, menus, equipment, and supplies meet or exceed expectations. + Work a flexible schedule, including mornings, afternoons, evenings, weekends, and holidays as required by business needs. + Create and review schedules, allocate resources, and coordinate workflows to ensure quality execution of daily events. + Monitor and control banquet budgets, including labor, beverage, supplies, and equipment, aligning with event budgets to maximize revenue and minimize costs while maintaining service quality. + Implement company and brand programs, proactively resolve operational challenges, and ensure compliance with safety, security, and quality standards. Qualifications Education/Formal Training One to two years of post high school education. Experience Two to three years in a related position with this company or other organization(s). Knowledge/Skills + Advanced knowledge of catering operations and food & beverage principles and practices. + Proven experience in managing people, solving complex problems, driving sales, and overseeing food & beverage operations. + Strong analytical skills with the ability to evaluate data, identify trends, and recommend logical solutions. + Excellent communication skills, including verbal interaction with guests and associates and clear written communication for BEOs, reports, and payroll. + Strong attention to detail, with the ability to review setups, ensure accuracy in financial processes, and maintain high service standards. + Ability to meet the physical demands of the role, including clear hearing and vision required to support guest interaction and event execution. Physical Demands The physical demands described here are representative of those required to successfully perform the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions. + Ability to lift, push, pull, and carry tables, chairs, and boxes weighing up to 50 lbs., occasionally. + Bending and kneeling is needed for tasks such as taping cords, skirting tables, and post-function cleanup. + Full mobility to service clients at a moment's notice across variable distances + Continuous standing for function observation and client site inspections + Ability to climb stairs (up to 55 steps) approximately 3-5% of an 8-10-hour shift. Environment + Physically demanding role requiring prolonged standing, walking, lifting, and carrying throughout the shift. + Approximately 70% of the 8-10-hour shift is spent indoors and 30% outdoors. + Exposure to varying and sometimes extreme temperatures, including summer heat of 95°F or higher and winter cold. Benefits The Nines offersperksthat are comparable to progressive employers. + Unlimited time off per Sage policy and manager approval + Medical, Vision, Dental and Retirement Benefits: + Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit + Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance + Eligible toparticipatein the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period + Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution + Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA) + Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage + Eligible to enroll for short-term and long-term disability insurance coverage + Eligible topurchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance + WINFertilityguidance for those enrolled in Sage medical plan + Other Benefits: + All associates can enjoy our complimentary cafeteria + $50 TriMet monthly subsidy or parking stipend + Calm Health Application Subscription + Employeeassistanceprogram + Paid time off for vacation, sick time, and holidays + Tuition Reimbursement of up to $2,000 per calendar year + Great discounts on Hotels, Restaurants, and much more + Eligible toparticipatein the Employee Referral Bonus Program. Up to $1,000 per referral Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you. Salary USD $70,000.00 - USD $75,000.00 /Yr. ID: _2025-29660_ Position Type: _Regular Full-Time_ Property : _The Nines_ Outlet: _Hotel_ Category: _Banquets_ Min: _USD $70,000.00/Yr._ Max: _USD $75,000.00/Yr._ Tipped Position: _No_ _Address_ : _525 SW Morrison St_ _City_ : _Portland_ _State_ : _Oregon_ EOE Protected Veterans/Disability
$70k-75k yearly 9d ago
On-Call Banquet Bartender
Kimpton Hotels 4.4
Portland, OR job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do Prepare and serve drinks for guests in a professional, courteous, and timely manner, all the while providing outstanding service to our guests along the way. You'll act as an advocate for the bar/restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: * Greet and welcome our guests and promptly serve them food and beverages. * Pour drinks, using standard pour according to specifications, receive and process orders in the POS system with accuracy. * Serve food and drinks to guests, along with filling orders for the servers. * Notify a manager if a guest is becoming intoxicated or rude to other guests. * Fill and clean ice bins, clean and empty trash cans, change kegs, stock beer and wine coolers. * Clean shelving, stainless steel, mixers, cups, blenders, and soda guns. * Follow uniform and grooming specifications. * Maintain cooperative communication with support crew and management. * Unpack deliveries and stock the bar. * We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do. What You Bring * 1 year of bartending experience is preferred. * Passion for crafting and personalizing guest experiences. * Excellent wine and spirits knowledge, great communication and presentation skills. * Knowledgeable of credit card and cash handling procedures, as well as recording accurate tip-out sheets, and calculating accurate bill amounts. * Food Handler and Alcohol Serving Certifications (if applicable). * Flexible schedule and are able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
$30k-42k yearly est. 2d ago
Senior Sales Manager
Sage Hospitality Resources, LLP 4.5
Sage Hospitality Resources, LLP job in Portland, OR
Why us? We are looking for a new Senior Sales Manager for The Hotel Zags. Stylish, inviting, and convenient to lively local attractions, The Hotel Zags is an oasis all its own, offering a hospitality experience enlivened by natural beauty and the quirky culture of the city around it. Boutique in size and independent in nature, The Hotel Zags is located in the Fountain District, a hidden gem of Portland's downtown district. From its vibrant color schemes, modern furnishings, and large picture windows that perfectly frame views of the city and the hotel's courtyard, the hotel brings the outdoors inside. Designed with stone-covered walkways, the hotel entrance is also framed by a Living Wall robust with plant life to mirror the nearby Columbia River Gorge. Though the property has a style and energy all its own, The Hotel Zags is all about the city around it. Job Overview The Senior Sales Manager meets and exceeds revenue goals by developing new accounts and growing current hotel accounts in a profitable and win-win selling approach. Responsibilities Direct Sales: + Targets results-oriented high revenue potential sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan. Must have own reliable transportation and possess a valid state drivers license in order to make sales calls. Key Account Management: + Maximizes current hotel key accounts by identifying and capturing those that offer revenue growth. New Account Development: + Captures competitor's accounts through networking, research and reader board surveys in order to target and solicit those most probable to generate new business. + Acquires referrals from existing accounts: Follows up on all leads within 48 hours of receipt in an effort to create new business for the hotel, and, when appropriate, sends leads to other Sage hotels. + Plans and implements an on-going Targeted Account Development "hit list" in order to create new revenue and acquire valuable hotel contacts, and contracts. + Continually targets and prospects for new business through telemarketing, individual creativity and innovation. Yield Management: + Utilizes yield management techniques by profitably negotiating room rates and function space commitments in order to enhance the hotel's financial performance. Account Service and Management: + Maintains well-documented, accurate, organized and up-to-date file management system in order to serve client and employer in the most expedient, organized and knowledgeable manner. + Develops strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction. + Develops customer profiles and maintains an effective trace system, including trace dates and references, in order to best meet client needs, resulting in superior account service and increased revenues. Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner. Product Knowledge: + Conducts research, surveys, personal investigation and studies market place and territory in order to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities. Time Management: + Focuses on revenue-producing activity and maximizes selling time by dedicating a minimum 90% work time on direct sales efforts. + Professionalism: Controls expenses while traveling on the property's behalf in order to minimize department and hotel costs. + Represents themselves, the hotel and Sage Development Resources, Inc. with the highest level of integrity and professionalism, a service-focused approach, and a caring, sincere attitude at all times. + Exhibits a positive and involved team attitude to all hotel departments and maintains open communications with all co-workers for the best overall performance of the hotel. + Displays a neat, clean, and business-like appearance at all times. Qualifications Education/Formal Training Minimum of high school diploma or equivalent. Experience Six months minimum in sales, customer service related position or hotel experience preferred. Knowledge/Skills + Requires knowledge of advanced sales techniques. + Requires yield management experience. + Requires highly developed customer service skills. + Requires ability hear, speak, read and write English fluently. Requires 12th grade level mathematics, spelling and reading skills. + Requires effective business writing skills. + Must have dexterity/mobility to meet clients on and off premises, to tour property and attend functions, to climb stairs, use door keys and operate basic office equipment. + Vision to read fine print and computer screens, to see colors, to observe rooms in poorly lit conditions. + Understand and follow verbal/written instructions. + Work on more than one task at a time. + Develop strong internal and customer relationships. + Set and manage priorities and plan activities in advance. + Solve problems and make sound business decisions. + Respond to coaching, feedback and training. Strong and effective sales skills. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + Bending/kneeling - repeated bending and kneeling required while filing + Mobility - must be able to reach all areas of hotel to assist clients. + Occasional standing. Occasional carrying and lifting of files and office items up to 25 lbs. Environment General office and hotel environment Benefits The Hotel Zags offers perks that are comparable to progressive employers. + Unlimited time off per Sage policy and manager approval + Medical, Vision, Dental and Retirement Benefits: + Eligible to enroll in medical insurance with employer covering up to 70% of premiums with wellness credit + Eligible to enroll in dental insurance with employer contribution towards premiums & vision insurance + Eligible to participate in the Company's 401(k) program with up to 4% employer match, meeting safe harbor requirements and no vesting period + Eligible to enroll in Health Savings Accounts (HSA) with qualifying medical plans and receive up to $1000 company contribution + Eligible to enroll in Health, Dependent and Commuter Flexible Spending Accounts (FSA) + Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplemental coverage + Eligible to enroll for short-term and long-term disability insurance coverage + Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance + WINFertility guidance for those enrolled in Sage medical plan + Other Benefits: + $50 TriMet monthly subsidy or parking stipend + Calm Health Application Subscription + Employee assistance program + Paid time off for vacation, sick time, and holidays + Tuition Reimbursement of up to $2,000 per calendar year + Great discounts on Hotels, Restaurants, and much more + Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral Bold. Bright. Caring. Energetic. Driven. Strategic. Daring. To deliver the type of outstanding experience we aim to provide our guests, we need remarkable individuals who are passionate and committed to making a difference. If this sounds like you, then explore the career positions at Sage Hospitality that await you. ID: _2025-29849_ Position Type: _Regular Full-Time_ Property : _The Hotel Zags_ Outlet: _Hotel_ Category: _Sales & Marketing_ Min: _USD $80,000.00/Yr._ _Address_ : _515 SW Clay St_ _City_ : _Portland_ _State_ : _Oregon_ EOE Protected Veterans/Disability
$80k yearly 1d ago
Line Cook - King Tide
Kimpton Hotels & Restaurants 4.4
Portland, OR job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do You are hardworking with a real passion for crafting quality dishes according to restaurant specifications. You love maintaining and building sound working relationships with your teammates. You'll act as an ambassador for the restaurant, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. Some of your responsibilities include: Provide excellent quality and presentation of all food to the guests in a timely manner. Stock and maintain sufficient levels of food products at line stations to assure a smooth service period. Item specifications, including preparation, execution, and presentation will be provided to you. Know and comply consistently with standard portion size, cooking methods, quality standards, kitchen rules, policies and procedures. Prevent the spoiling and contamination of foods by implementing proper sanitation practices while ensuring compliance with policy and health regulations. Maintain a clean work station area including tables, shelves, grills, broilers, fryers, pasta cookers, sauté burners, convection oven, flat top range and refrigeration equipment. Assist in the daily cleaning of the pantry, cooking line, prep kitchen, dish area, stairs, walk-in and prep area. Report any maintenance or repairs needed to the Executive Chef. Follow departmental policies as well as restaurant rules and regulations set forth in the Employee Handbook and by management. What You Bring 2 years of previous experience in restaurant and/or culinary experience in a high volume, full service restaurant is preferred. Time management and organizational ability required for high quality food production. Ability to work with minimal direction or supervision to complete assigned tasks. Food Handler Certification (if applicable). Trained in knife skills and basic kitchen equipment usage. Able to multitask in a dynamic, and fast paced environment. You're able to establish a positive rapport with many types of personalities. Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
$36k-43k yearly est. 10h ago
House Attendant - Kimpton Hotel Vintage Portland
Kimpton Hotels & Restaurants 4.4
Portland, OR job
**Why We're Here** We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. **How We're Different** Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** Maintain cleanliness and appearance of the hotel, all the while providing amazing service to our guests along the way. Act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. **Some of your responsibilities include:** + Ensure that the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean. + Clean and set-up meeting room functions according to the function sheets. + Deep cleaning of areas including the shampooing of rooms and public spaces as assigned. + Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events. + Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk. + Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift. + Check and replenish your supplies and cleaning tools. + Quickly respond to guest requests in a friendly manner. + Return lost items with proper documentation to the Housekeeping Department. + We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do. **What You Bring** + High School Diploma is preferred. + 1 year of experience in customer service or similar position. + Previous housekeeping experience is a plus. + Passion for customer service and good verbal communication skills, basic writing skills. + Flexible schedule, able to work evenings, weekends, and holidays when needed. Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here (**************************************************************************************************************** . **Be Yourself. Lead Yourself. Make it Count.**
$30k-37k yearly est. 60d+ ago
Night Auditor
Sage Hospitality Resources, LLP 4.5
Sage Hospitality Resources, LLP job in Portland, OR
Why us? The Courtyard Portland City Center is seeking a Night Auditor to join our team in serving guests with creativity and passion. Work where you belong! As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences. We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all, it's what industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us! Job Overview Audit, balance and report on the various areas of the hotel (e.g. food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure company and Hotel policies and procedures are followed and to prevent fraud. Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Responsibilities + Audit, balance and report on all food and beverage outlets (e.g. restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc. and reset all registers to ensure accurate, timely information. + Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. + Audit, balance and prepare, verify and report on Room information to provide rooms management with a picture of how they are performing. Prepare and input statistics and income journal sheets for preparation of daily reports. + Balance and close all bank ticket codes, daily. + Run night audit final after insuring all revenues are in balance nightly. + Greets and completes established check-in procedures for arriving guests on a daily basis, using both manual and computerized methods, in order to ensure guest are satisfied and in rooms as requested. + Facilitates guest departure (check-out) on a daily basis by following established manual and computer procedures in order to close guest accounts and open the room for the next sell. + Maintains good customer relations by keeping abreast of all in-house and area functions in order to answer questions and concerns with timely and knowledgeable responses, in person and on telephone. + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls, scheduling and setting wake-up calls and paging guests to provide guests with timely and efficient service. + Perform the duties of a Front Desk Clerk including express checkouts. Qualifications Education/Formal Training High school education or equivalent experience. Experience Accounting background preferred, but not required. Knowledge/Skills + Ability to operate personal computer, cash register and calculator. + Ability to compile facts and figures. + Telephone and guest relations etiquette and skills. + Moderate hearing required to communicate with guests. + Excellent vision required for viewing of CRT screen. + Excellent speech communication skills required to communicate with guests over the telephone. + Excellent comprehension and literacy required for reading daily reports, numbers, etc. Physical Demands The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. + 90% of shift is standing, Bending/kneeling - repeated bending and kneeling required while filing, + Mobility - must be able to reach all areas of hotel to assist clients. + Prolonged standing. + Occasional carrying and lifting of files and office items up to 25 lbs. Environment Prolonged standing at indoor, thermostatically climate-controlled work station under florescent lighting. Work inside 95% Benefits The Perks: + $50 discounted Tri-Met monthly pass + Drastically reduced hotel rates for you and your friends & family at Marriott Hotels + Sage Restaurant Concepts discounts (The Original Dinerant, Departure, Urban Farmer) + 2 weeks vacation + 1 week sick time + Referral Bonus Eligible At Sage we create a culture of belonging. Our team members serve with creativity, and passion. Sage associates execute unforgettable experiences and take pride in our communities. We set new standards in hospitality. Salary USD $19.00 - USD $19.50 /Hr. ID: _2025-29783_ Position Type: _Regular Full-Time_ Property : _Courtyard Portland_ Outlet: _Not Applicable_ Category: _Front Desk & Guest Services_ Min: _USD $19.00/Hr._ Max: _USD $19.50/Hr._ Tipped Position: _No_ _Address_ : _550 SW Oak St_ _City_ : _Portland_ _State_ : _Oregon_ EOE Protected Veterans/Disability
$19 hourly 9d ago
Sales Coordinator
Kimpton Hotels 4.4
Portland, OR job
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today. Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you. How We're Different Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day. It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine. That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better. It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too. What You'll Do You're an ambitious individual with a passion for sales and customer service as well as outstanding organization, computer, and property systems management skills. You value customer service and have a genuine approach to helping guests! Some of your responsibilities include: * Complete contracts and proposals with accuracy, and communicate timely and professionally with clients. * Coordinate with Sales Managers to execute group booking accordingly in appropriate systems. Any additional group changes will be updated by the sales coordinator. * Set up accurate billing for each individual group. * Enter pertinent information into Sales, POS and Event Management systems. * Regularly assist in booking individual reservations that fall into special rate categories. * Run group reports through our sales system and continually maintain group bookings in property systems. * Type, answer telephones, send correspondence, etc. (as required) * Take leads both over the phone and email, then process in our sales system. What You Bring * 2 years of experience in hospitality industry. * Bachelor's degree in hospitality preferred. * Flexible schedule, able to work evenings, weekends and holidays. * Strong understanding of customer and market dynamics and requirements. * Strong computer skills and proficient in MS Office. * Well organized, detail oriented with excellent follow-up skills. * Excellent communication skills and passion for creating ridiculously personable experiences for guests! Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here. Be Yourself. Lead Yourself. Make it Count.
$37k-43k yearly est. 8d ago

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Sage Hospitality Group jobs in Portland, OR

Front Office Manager

Manager People Resources

Room Attendant - Kimpton Hotel Vintage Portland

Dishwasher - King Tide - King Tide Fish & Shell

Full-Time Valet Attendant - Kimpton Hotel Vintage Portland

Maintenance Engineer I

Sales Coordinator - Kimpton Hotel Vintage Portland

Hotel General Manager

Front Desk Agent

AM IRD Server - King Tide - King Tide Fish & Shell

Housekeeping Manager

Accounting Manager

Executive Chef - King Tide Fish & Shell

Banquet Manager

On-Call Banquet Bartender

Senior Sales Manager

Line Cook - King Tide

House Attendant - Kimpton Hotel Vintage Portland

Night Auditor

Sales Coordinator

Learn more about Sage Hospitality Group jobs

Most common locations at Sage Hospitality Group

Portland, OR jobs at related companies

Working at related companies

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