Sage Hospitality Group jobs in San Francisco, CA - 85 jobs
Barista - S&R Lounge at Hotel Zetta
Sage Hospitality Group 4.5
Sage Hospitality Group job in San Francisco, CA
**Why us?** The S&R Lounge at Hotel Zetta is seeking a part-time **Barista** to join our team in serving guests with creativity and passion! Work Where You Belong! Hotel Zetta - For the bold and the brave, this creative haven is steeped in a playful, adventurous spirit. One-of-a-kind touches, distinctive design, and dynamic art fill every stay with surprise and delight.
As part of Sage Hospitality Group, we passionately strive to be the best and create excellence in everything we do. We believe in enriching lives one experience at a time. More than a slogan, we empower our employees to make positive impacts on the communities in which we live and work. By providing genuine service we build relationships with our guests and value for our shareholders, and we create unforgettable experiences.
We are looking for independent thinkers. Those who harness their entrepreneurial spirit so that it breaks preconceived notions. We're not afraid to forge our own path. After all,it'swhat industry leaders do. That's why we welcome risk takers and creative spirits alike. No matter your daily role, Sage recognizes that your success is about more than the work you do-it's really about who you are, which is why we invest in your personal and professional growth. We hope you consider joining us!
**Job Overview**
Our Barista is the morning foundation of the S&R Lounge at Hotel Zetta and is responsible for honoring each and every customer by providing excellent customer service and serving high-quality coffee and food products to our guests.
**Responsibilities**
+ Providing quality coffee and espresso beverages and food items consistently for all guests.
+ Working the cash register.
+ Cleaning and stocking café.
+ Developing enthusiastically satisfied customers all of the time.
+ Maintains quality operations.
**Qualifications**
**Education/Formal Training**
+ High school education or equivalent experience.
**Experience**
+ Previous experience in a barista or food/beverage customer service role strongly preferred.
**Knowledge/Skills**
+ Must have excellent customer service skills.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Must be able to hear timers and coordinate with other baristas.
+ Must be able to check food quality and read production charts/recipes.
+ Ability to interact with guests in a positive, hospitable manner.
+ Must be able to use the cash register/collect money with accuracy.
+ Ability to work independently and prioritize tasks.
+ Ability to read, write, and communicate in English.
+ Position regularly involves lifting product cases weighing up to 70 lbs.
+ Pushing and pulling carts is required. Regular bending to lift items and supplies. No kneeling.
+ Mobility - regularly moves all around the coffee shop. Continuous standing
**Environment**
+ Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift in indoor environment.
Employer will consider all qualified applicants in a manner that adheres to the regulations and requirements of the local ordinance.
EOE
**Benefits**
+ Paid Sick Leave
+ Eligible to participate in the Company's 401(k) program with employer matching
+ Great discounts on Hotels, Restaurants, and much more
+ Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral
**Salary**
USD $20.67 - USD $20.67 /Hr.
**ID:** _2026-30104_
**Position Type:** _Regular Part-Time_
**Property** **:** _Hotel Zetta_
**Outlet:** _Hotel_
**Category:** _Restaurant Operations_
**Min:** _USD $20.67/Hr._
**Max:** _USD $20.67/Hr._
**Tipped Position:** _Yes_
**_Address_** **:** _55 5th Street_
**_City_** **:** _San Francisco_
**_State_** **:** _California_
EOE Protected Veterans/Disability
$20.7 hourly 20d ago
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Director of Engineering
Sage Hospitality Group 4.5
Sage Hospitality Group job in Sonoma, CA
**Why us?** Nestled in the heart of Sonoma and mere steps from the unique charm and history of its Plaza, The Lodge brings this enchanting town to life in an authentic and nuanced way. Hand-crafted touches pay homage to centuries of local craftspeople. Programming emphasizes the process, resulting in a deeper appreciation for the finished product - be it wine, art, or olive oil. Welcoming associates display pride and love for the region...a sentiment that is all but infectious. And tightly woven community connections ensure our Sonoma resort guests feel like locals, and locals feel like friends.
**Job Overview**
Develop, implement and manage emergency programs for the operation and maintenance of all equipment and physical structures and landscaping in compliance with corporate/franchise standards, local, state and national codes and regulations to protect the asset, guests and employees, to ensure optimum operations, minimize expenses and maximize customer satisfaction. Position is responsible for the short and long term planning and day-to-day operations of the engineering division. Recommends the department's budget and capital expenditures and manages expenses within approved budget constraints. Participates in total hotel management as a member of the hotel Executive Committee.
**Responsibilities**
+ Supervise the Human Resources in the division to attract, retain and motivate the staff; hire, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate.
+ Develop, recommend, implement and manage the department's budget capital expenditure plan, forecasts and objectives consistent with maintaining a first class property and management's expectations.
+ Develop, implement and manage a maintenance program and negotiate maintenance contracts for the hotel, the grounds and all of the equipment in compliance with corporate/franchise standards and local, state and national codes and regulations to ensure the safety, convenience and satisfaction of all guests, managers and employees to protect the asset and maintain the property in first class condition.
+ Develop, implement and direct all Emergency Programs; ensure all equipment is maintained, conduct inspections and drills, ensure compliance with all codes and regulations, train all employees and maintain accurate records to ensure a safe environment which protects the asset, guests and employees.
+ Develop, implement and manage energy conservation programs for the property to minimize expenses.
+ Coordinate renovation bidding, define the cost and scope of the project and oversee the general contractor and subcontractors to ensure quality work is performed for minimal cost.
**Qualifications**
**Education/Formal Training**
More than two years of post high school education
**Experience**
Experience required by position is from four to five years of employment in a related position with this company or other organization(s).
**Knowledge/Skills**
+ Requires advanced knowledge of building management/engineering. May require advanced working knowledge of other major areas in the hotel and the skill to integrate and communicate that information.
+ Requires advanced knowledge of building management/engineering and housekeeping operations.
+ May require considerable working knowledge of other major areas in the hotel and the skill to integrate and communicate that information.
+ Must have advanced working knowledge in the following areas:
+ General plumbing, refrigeration, air conditioning, electrical systems, boilers, bathroom fixtures and tiling,
+ painting - prep to finish, basic carpentry, groundskeeping. Requires advanced knowledge of building management/engineering.
+ Requires analyzing activities and/or information involving some original data manipulation or interpretation to arrive at logical conclusions.
+ Requires management skills.
+ Ability to provide information and associated services to hotel management and guests.
+ Excellent comprehension and literacy required for procedures, reports, budgets, instructions.
**Physical Demands**
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ Ability to communicate with management and staff.
+ Ability check hotel premises.
+ Ability to communicate with management and staff.
+ Frequent lifting, pushing, pulling and carrying of weights up to 25 lbs. and occasionally greater, for all hotel equipment and machinery. 50-75% of job function.
+ Frequent bending and/or kneeling throughout the day for repairs and maintenance of hotel property, equipment and machinery. 50% of job function.
+ Mobility - throughout the hotel, all floors, varying heights and distances. Use of ladders and lifts required at times. Generally 75-80% of job function.
+ Continuous standing required in varying degrees throughout the day.
+ Climbing stairs up to approximately 210 steps 5% of each day.
+ Driving - limited driving on an occasional basis for supplies, equipment, etc. Generally within 20 miles.
**Environment**
Work inside 95% of week; outside 5% of week. Abnormal temperatures - walk-in freezers - below 32 degrees, 1% of the time.
**Salary**
USD $110,000.00 - USD $125,000.00 /Yr.
**ID:** _2026-30035_
**Position Type:** _Regular Full-Time_
**Property** **:** _The Lodge at Sonoma_
**Outlet:** _Hotel_
**Category:** _Building & Facility Maintenance_
**Min:** _USD $110,000.00/Yr._
**Max:** _USD $125,000.00/Yr._
**Tipped Position:** _No_
**_Address_** **:** _1325 Broadway_
**_City_** **:** _Sonoma_
**_State_** **:** _California_
EOE Protected Veterans/Disability
$110k-125k yearly 23d ago
Temporary Human Resources Director
HEI Hotels 4.3
Berkeley, CA job
At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area. Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay.**Overview**The Temporary Task Force Director of Human Resources will provide interim leadership and oversight of the HR function at the Claremont Resort & Club. The temporary assignment is expected to last 5-6 months. This role ensures continuity in human resources operations including supporting associates, maintaining compliance and ensuring effective management of the Human Resources function. This will include recruiting, training, compliance with statutory requirements and the execution of associates relations activities, in order to provide associates with the guidance, and support necessary to achieve their guest service and business objectives.### **Essential Duties and Responsibilities****Job Responsibilities:*** Provide assistance, guidance and counseling to the General Manager, management staff and associates at assigned hotel in order to maximize the quality and professionalism of the hotel staff by listening and interpreting concerns and objectives and seeking solutions.* Assists in the development, implementation and administration of all Human Resource functions, including recruitment, training and development, payroll and associate relations activities, relating to all hotel personnel.* Ensure that associates are developed and utilized to their maximum potential by controlling the implementation, administration and monitoring of all training programs. Instruct training classes, analyze and review current and proposed methods, consult with and make recommendations to the management staff for improvement.* Direct and instruct the management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient associates. Conduct interviews for all management positions. Ensure all other pre-selection activities are completed, including reference checks, background checks, etc. Ensure all new hires and existing associates possess proper employment eligibility verifications.* Ensure compliance with all Company policies and procedures and Federal, State and Local laws and regulations which pertain to Human Resources. Implement new procedures and communicate verbally and in writing any new requirements.* Direct and administer associates relations programs and activities such as associate recognition and service award ceremonies, social functions and general hotel meetings to maintain a positive associate relations climate. Monitor the associate performance appraisal programs. Analyze evaluations to ensure appraisal comments are appropriate and verify goals are measurable and achievable.* Control the administration of wages and benefits to ensure the accurate and equitable application of same, analyzing and applying information retrieved from moderately complex reports, manuals and/or computer systems.* Coordinates managing all labor relations activities by administering union contracts and ensuring compliance. Responds to all grievances in writing, negotiates settlements and acts as the hotel representative at all arbitrations, where applicable.* Performs any other job related duties as assigned.**Qualifications and Skills*** Previous hotel experience as a Human Resources Manager or Director within the state of California is required.* HRIS experience with Workday is strongly preferred.* Ability to deal effectively with all applicants and associates with tact and diplomacy, to diffuse anger and collect accurate information and resolve conflicts.* Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.* Leadership skills to motivate and develop staff and to ensure accomplishment of goals.* Basic mathematical skills in order to perform moderately complex calculations for salary and benefit administration and to forecast departmental expenses using a calculator and/or moderately complex computer system.* Ability to prepare correspondence and meet deadlines.* Ability to prepare office memorandum and correspondence as well as provide clear and meaningful instructions, guidance, and counseling to all associates.* Ability to observe associates in the workplace, analyze operations and detect situations of concern with regard to areas such as associate performance, grooming, training, policy adherence and morale.* Ability to work effectively under time constraints and deadlines.* Ability to stand, walk and sit and continuously perform essential job functions for an eight-plus hour shift with or without reasonable accommodation.* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.**Compensation**Salary Range: $155,000.00 - $165,000.00 Annually### ### ## **Benefits**HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you! For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.### HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.### Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.We value U.S. military experience and invite all qualified military candidates to apply.Recognizing that our success starts and ends with our associates under our pioneering culture of HEI Loves, we invest in and develop the most passionate and talented people in our industry. We show our “love” to our associates by providing market-leading compensation packages, generous PTO and flex-time initiatives, outstanding career development and advancement opportunities, and job-appropriate assets and resources. We're always looking for associates who share our passion for hospitality. With a variety of world-class brands in our portfolio, hotel locations throughout the United States,
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$155k-165k yearly 2d ago
Room Attendant
Driftwood Hospitality Management 4.3
San Jose, CA job
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Responsible for cleaning and maintaining the guest rooms areas according to company procedures and at a level that meets or exceeds company standards.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Stocks housekeeping bag to ensure that enough cleaning needs, equipment and amenities are available to properly clean each room.
Observes knocking procedures upon entering a guest room.
Cleans the guest rooms assigned. Ensures the amenities are stocked for each cleaned room. Completes entire housekeeping checklist.
Accurately marks clean rooms to supervisor for inspection.
Reports any damages or hazards that are present in guest rooms, i.e., burned out light bulbs, broken furniture, broken lights, etc.in Guestware or Housekeeping Coordinator
Secures guest room doors upon exiting the room.
Keeps the corridors and service area neat at all times.
Turns in all lost and found items and all guest room keys.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to management.
Reports accidents, injuries, near-misses, property damage or loss to management.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Perform any related duties as requested by management.
Assists other Housekeeping Personnel when needed.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
Bend and reach to dust, clean and make beds and bathroom
Stand and walk for varying lengths of time, often long periods.
Talk to many different kinds of people to give information, answer questions and provide required services.
Visually inspect rooms for cleanliness and guest belongings that have been left behind.
Use written communication skills to mark completed rooms on daily paperwork.
Move fingers, arms and hands quickly and easily to perform cleaning duties.
PHYSICAL DEMANDS
Lifting fifty (50) pounds maximum.
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
$31k-38k yearly est. 18d ago
Front Desk Agent
Driftwood Hospitality Management 4.3
San Jose, CA job
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, as well as ensuring the guest has an exceptional stay, to meet hotel's high standards of quality.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Greet customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such as outlet hours and local attractions.
Complete the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Make appropriate selection of rooms based on guest needs. Code electronic keys, certificates, and coupons as appropriate. Requires continual standing and movement throughout front office areas.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash; make change and balance as assigned house bank. Accept and record vouchers, travelers' checks, and other forms of payment. Perform accurate, moderately complex arithmetic functions using a calculator. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear English communication. Input messages into the computer. Retrieve messages and communicate the content to the guest. Retrieve mail, small packages and facsimiles for customers as requested.
Close guest accounts at the time of check out and ensure guest's satisfaction. In the event of dissatisfaction, research and attempt to resolve problem within established guidelines, may include turning problem over to a supervisor.
Field guest complaints, conducting thorough research to develop the most effective solutions and resolve complications such as location changes or credit issues. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating and air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion. Keeps the corridors and service area neat at all times.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor/manager.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other Front Desk Personnel when need.
Perform any related duties as requested by supervisor/manager.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
Any combination of education and experience equivalent and graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Prior hospitality experience preferred, but not required.
Considerable skill in the use of a calculator and prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and help resolve conflicts.
Ability to read, listens, and communicates effectively in English, both verbally and in writing.
Ability to access and accurately input information using a moderately complex computer system.
Hearing and visual ability to observe and detect signs of emergency situations.
PHYSICAL DEMANDS
Ability to stand and move throughout front office and continuously performs essential job functions.
Stand 95% of shift
Lifting up to 25 pounds maximum.
Occasional twisting, bending, stooping, reaching, standing, walking.
Frequent talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
$32k-38k yearly est. 10d ago
Maintenance Engineer
Driftwood Hospitality Management 4.3
San Jose, CA job
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Responsible for the preventative and repair of the hotel's mechanical/electrical systems and equipment, and for the general maintenance and upkeep of the physical
plant, FF&E, grounds, swimming pool, etc.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Troubleshoots and repairs malfunction in mechanical or electrical systems (e.g., HVAC, plumbing) and other equipment throughout the hotel.
Performs preventative maintenance assignments on a schedule basis (e.g., “room care”).
Services the hotel's pool, including adjusting chemicals and cleaning filters; completing maintenance request forms and record logs.
Maintains the building exterior and “curb appeal” (e.g., lawn care, painting, and gardening).
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to supervisor.
Reports accidents, injuries, near-misses, property damage or loss to supervisor.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Assists other Engineering Personnel when needed.
Perform any related duties as requested by supervisor/manager.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
Knowledge of all maintenance trades, including basic electrical, plumbing, mechanical and carpentry.
Basic mechanical aptitude for operation and repair of hotel equipment
Must be able to recognize potential safety hazards and security problems in the hotel and act upon each accordingly.
Be willing and able to comply with hotel policies and procedures including appearance and grooming, safety, security, key control and emergency procedures.
Be skilled in several areas such as HVAC, electrical, carpentry, dry walling, painting, plumbing, roofing, and landscaping.
Must be able to troubleshoot and repair routine mechanical and electrical malfunctions in hotel systems and equipment.
Skill in the use of basic hand and electric tools and familiarity with parts and materials is required.
Any combination of education and experience equivalent to graduation from high school or any other combination of education, training or experience that provides the required knowledge skills and abilities. High school diploma preferred.
Thorough knowledge of the layout of the building, sleeping and function rooms.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
Ability to listen effectively, speak, read and write English clearly, as there will be interaction with guests and other team members.
Ability to work in a fast paced environment, sometimes under pressure, while remaining flexible and efficient while maintaining a pleasant cheerful demeanor.
Ability to follow written and or verbal instructions.
PHYSICAL DEMANDS
Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
Must be able to work in hot, cold and wet conditions and be able to stoop, kneel, crawl and climb on all types of surfaces.
Hearing and visual ability to observe and detect signs of emergency situations.
Ability to climb stairs and ladders at a rapid pace, up to 30 feet in the air.
Grasping, lifting and holding tools and having good finger dexterity is required.
Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
Lifting and moving objects up to 100 pounds.
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
$41k-49k yearly est. 1d ago
Chief Engineer
Midas Hospitality 3.9
Oakland, CA job
Chief Engineer - Courtyard by Marriott Oakland Airport
Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for best in minorities, #16 for blacks and #11 for women.
Start Your Journey with Midas Hospitality:
Midas Hospitality is seeking a Chief Engineer to oversee our maintenance department at our Courtyard by Marriott Oakland Airport. This person will oversee all aspects of the hotel maintenance department including plumbing, electrical, HVAC systems and preventive maintenance program.
What You Will Be Doing:
Visually inspects and tests machinery and equipment.
Diagnose problems or repair machines.
Repairs and maintains physical structure of establishment.
Maintains a Preventative Maintenance Program within the rooms to ensure they are being kept up to standards on a quarterly basis and the proper documentation is being recorded.
Responds to maintenance requests received from Front Desk or Housekeeping within 15 minutes (occupied rooms).
Pool chemical testing
The Ideal Candidate:
At least 2 years of facilities experience
Experience in a management position
About Us:
From humble beginnings in 2006 to an enterprise being driven by more than 1,000 people today, Midas Hospitality has never lost sight of our #1 priority - people. Currently, Midas Hospitality operates 40+ hotels in 14 states with a focus on select-service and extended-stay properties for leading brands such as Marriott, Hilton and IHG. At Midas Hospitality,
we make room for people's dreams
. That means building a company where people love to work, our financial partners love the results and everyone loves the experience.
As a people-first organization, we offer opportunities to grow and benefits to flourish for anyone with a desire to serve others and a tremendous work ethic. We aim to competitively compensate our associates and reward their contributions.
Please visit our website for more information: ************************
We offer a range of benefits including, but not limited to:
Growth and development tools and access to learning
Robust PTO policies
Medical/Dental/Vision Coverage
401k matching
Employee Assistance Program
Discounted products and services
Midas Hospitality is proud to be a drug free workplace and equal opportunity employer.
$92k-169k yearly est. 21d ago
Server-IL
Sunshine Retirement Living 4.3
Novato, CA job
Job Title: Server
Supervisor: Executive Chef or Management TeamFLSA Status: Hourly, non-exempt Date Approved: September 2021OVERALL JOB PURPOSE
Uphold our values of People, Passion, and Excellence through outstanding meal service to our residents and guests. Provide excellent service to residents, guests, and coworkers in a courteous and friendly manner while following Sunshine Retirement Living's procedures.
MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS
Maintains food handlers permit as necessary to fulfill state regulations
Have a general knowledge of sanitation and safe food handling practices
Ability to patiently present meal alternatives to residents and guests
Must meet state age-related requirements or other state related requirements (as applicable for position)
Demonstrated ability to communicate effectively and positively in English, both verbally and in writing, with residents and staff
Ability to work in a team setting and be a positive team player
Maintain a positive, respectful, and professional approach with coworkers and residents
Ability to keep all business and operations information confidential
Possess excellent customer service and organizational skills
Ability to work with little supervision and maintain a high level of performance
Ability to work under time constraints and meet department deadlines while following all policies, procedures, and standards
Satisfactorily pass Sunshine's and state regulated criminal record clearance, health screening and TB clearance (if applicable)
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Greets residents (and visitors if applicable) at table before taking orders or serving
Politely and efficiently take meal orders and deliver them to kitchen
Serves beverages, cereals, soups, salads, meals, and desserts
Responds to additional patron requirements by inquiring of needs; observing dining process. Reports issues to management immediately if not resolved
Delivers meal trays to resident apartments as necessary
Busses and cleans dining room tables and chairs
Vacuums dining room after meals
Sets tables for next meal
Completes side duties, such as adding sugar and creamer packets, cleaning beverage center, etc.
Performs other duties as assigned by Assistant Manager or Dining Room Coordinator
OTHER JOB DUTIES AND RESPONSIBILITIES
Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others
Meet the assigned work requirements of the job, regular attendance is required
Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude
Represent the Community in the Community in a professional, courteous, and friendly manner
Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor
Adhere to company policies, procedures, and standards
Promote resident advocacy and demonstrate excellent customer service at all times
Attend education and training classes as necessary to fulfill state regulations applicable to the position
Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed)
PHYSICAL REQUIREMENTS
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
20% or less
20% to 40%
40% to 60%
60% to 80%
80% to 100%
Stand
X
Walk
X
Sit
X
Pushing, pulling and/or reaching
X
Grasping and fine manipulation
X
Climb or balance
X
Stoop, kneel, crouch, or crawl
X
Talk or hear
X
Taste or smell
X
Lifts Weight or Exerts Force
20% or less
20% to 40%
40% to 60%
60% to 80%
80% to 100%
Up to 10 pounds
X
Up to 25 pounds
X
Up to 50 pounds
X
Up to 100 pounds
X
More than 100 pounds
X
The Community reserves the right to revise the duties set forth in this job description at its discretion.
$31k-38k yearly est. Auto-Apply 60d+ ago
House Person
Driftwood Hospitality Management 4.3
San Jose, CA job
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room floors, ensuring hotel's standards of cleanliness. Provide linen supplies for Room Attendants and stock floor closets. Deliver and retrieve items requested by guests and Floor Supervisor.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Review assigned area and complete general removal of any trash or debris on floors.
Check assigned floor closets and replenish linen supplies.
Stock linen room with clean linen and supplies.
Maintain cleanliness and organization of floor closets; remove trash, wipe down shelves/counters; sweep remove non-floor closet items and transport to proper storage areas.
Strip all dirty linen from assigned Room Attendant's vacant/dirty/stay over rooms and place in laundry chute.
Remove all dirty glasses from assigned Room Attendants' carts and closets. Transport to dish steward in kitchen. Return clean glasses to floor closets in racks.
Clean designated areas with proper chemicals, tools and equipment:
a) Guest room floor corridors
b) Floor closets
c) Service corridors
d) Elevators, tracks and landings
e) Guest laundry room
f) Guest vending areas
g) Stairwells
Wipe down all surfaces of vending machines, ice machines, and laundry machines/counters/shelves.
Ensure that nothing is stored in stairwells.
Remove stains, scuff marks, and dust from carpets.
Provide timely delivery of any items requested by guests.
Turns in all lost and found items and all guest room keys to the department.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Report any property condition deficiencies for Guestware
Reports unsafe conditions to management.
Reports accidents, injuries, near-misses, property damage or loss to management.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Perform any related duties as requested by supervisor/manager.
Assists other Housekeeping Personnel when needed.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
Push Heavy carts.
Talk to many different kinds of people to give information, answer questions and provide required services.
Lift all equipment and supplies on and off cart.
Be able to use property radio for department communication
PHYSICAL DEMANDS
Ability to lift, reach, bend, stoop, stand and walk continuously, climb stairs, and push or pull heavy equipment
Pushing two hundred (200) pound carts
Lifting one hundred (100) pounds maximum.
Stand and walk for varying lengths of time, often long periods
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
$29k-39k yearly est. 18d ago
Recreations Attendant
HEI Hotels & Resorts 4.3
Berkeley, CA job
About Us At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area. Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Essential Duties and Responsibilities
* Host and participate in all recreation activities including but not limited to: Outdoor sports games, arts and crafts, line dancing, themed parties, rainy day activities, private parties, group activities and holiday games.
* Assure cleanliness and organize all areas within the recreation centers
* Provide enthusiastic customer service. This includes and is not limited to: welcoming guests, taking reservations for programs, answering phone calls, providing resort information, making room and credit card charges, etc.
* Cleaning, maintaining and repairing patio equipment including chairs, umbrellas and tables.
* Monitor and address regulations and safety concerns at all recreation centers.
* Set up and provide cabana service for guests.
* Issuing and inventorying pool towels.
* Required to work holidays, weekend, day and night shifts as needed.
Qualifications and Skills
* High School Diploma or equivalent.
* Hotel recreation, camp or other related hospitality experience of at least 1 year
* Applicants should be capable of bending, kneeling, climbing, and lifting up to 50lbs.
* Must have excellent interpersonal skills when dealing with guests, associates, and the general public.
* Should have knowledge of the local areas attractions and entertainment.
* Must be able to learn and adapt to a fast paced environment.
* Must be able to work independently and in a fast paced environment.
* Must be able to interact with a wide range of people.
* Extremely customer-service orientated and have multi-tasking
* Be able to execute basic office tasks. Computer proficiency in Microsoft Word, Excel and Outlook.
* Experience working with inclusive programming preferred but not required.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Working conditions
The majority of your working hours will be completed outside in varying temperatures and conditions including high heat and rain.
Compensation
Salary Range: $25.68 - $25.68 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
$25.7-25.7 hourly Auto-Apply 41d ago
Interim HR Director, Luxury Resort
HEI Hotels 4.3
Berkeley, CA job
A prestigious hotel chain is seeking a Temporary Task Force Director of Human Resources to provide leadership for 5-6 months. The role includes overseeing HR operations, recruiting, training, and maintaining compliance. Candidates must have hotel experience as an HR Manager or Director in California, with strong leadership and communication skills. Offering competitive compensation ranging from $155,000 to $165,000 annually, this position supports a dynamic and inclusive work environment.
#J-18808-Ljbffr
$155k-165k yearly 2d ago
Club Agent
HEI Hotels & Resorts 4.3
Berkeley, CA job
About Us At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area. Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Assist Club guests with arrival and departure, while providing positive guests experiences.
Essential Duties and Responsibilities:
* Welcome guests to the Health Club and ensure they have a safe and enjoyable experience
* Consistently offer professional, friendly and engaging service
* Maintain the weight and cardiovascular fitness areas; ensuring equipment is clean, functioning properly, re-racked properly and used according to the guidelines of the facility
* Ensure guest members are aware of all programs and fitness classes available
* Instruct guests in use of equipment and provide basic fitness information
* Maintain attendance records and ensure all guests have registered in the facility
* Assist in promoting the facility and organize special events as required
* Stock locker room with appropriate amenities such as towels and robes.
* Empty carts of soiled linen and trash.
* Clean and remove spots from corridor walls and doors.
* Make sure glass doors & mirrors are clean.
* Ensure guests have been given items that will enhance their experience.
* Comply with attendance rules and be available to work on a regular basis.
* Perform any other job related duties as assigned.
Qualifications:
* Ability to lift, bend, stoop, walk, push carts up to 50lbs. with or without reasonable accommodation.
* Ability to stand and move throughout area and continuously perform essential job functions with or without reasonable accommodation.
* Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $25.93 - $25.93 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
$25.9-25.9 hourly Auto-Apply 19d ago
Director of Housekeeping
Kimpton Hotels & Restaurants 4.4
San Francisco, CA job
Why We're Here
We believe heartfelt, human connections make people's lives better. Especially the people who work here.
Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then, and it is still our purpose today.
Your work here has meaning. You're here to improve the lives of coworkers, guests, owners, communities, and together we make that happen. It's what drives all that we do. Every day you can improve lives in your own, unique way and you can expect the same in return. It all starts with you.
How We're Different
Our San Francisco-born entrepreneurial spirit and zest for life kick started this culture in 1981, and it shines through to this day.
It all flows from you. The lively, rebellious, genuine you - with your diverse background, talents, experiences, and plucky personality - is fully welcome, and celebrated here. Because we know that when people can be themselves at work, they shine.
That's what we seek out and celebrate. It's people of all kinds who share a knack for creativity and self-leadership. People who don't need to be told what to do to get things done. People who have an innate passion for making others' lives better.
It adds up to a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional. Guests feel it; you'll feel it too.
What You'll Do
The Director of Housekeeping is responsible for the supervision and coordination of all housekeeping activities regarding the cleaning and maintenance of the property. This is a high energy role for someone who embodies and values Kimpton culture!
Some of your responsibilities include:
Select, staff, recruit, hire, and train qualified housekeeping candidates.
In charge of scheduling all regular and irregular cleanings Ex: room carpets, upholstery, and draperies as needed, along with annual or semiannual deep cleaning projects and window cleaning as necessary.
Responsible for the cleanliness of all common areas, meeting spaces, and public areas of the hotel.
Review MOD report for room moves, guest issues and special requests
Responsible for preparing room assignments, distributing keys and assigning floors for all housekeeping staff each morning.
Communicate with the Front Desk, Sales, and Maintenance Departments to ensure a high quality product and service level is delivered to our guests.
Assist with guest requests as required.
Review outside laundry facility servicing to ensure quality, undamaged linens and consistent delivery, keeping in mind the budgetary guidelines.
Review and update systems and supplies purchased for guest room accommodations using budgetary guidelines.
Train by instruction and practice, both formally and on-the-job; and update staff on any new laws or regulations necessary to safely perform their tasks.
Maintain good performance and efficiency levels by setting quality standards following hotel procedures and policies.
Control all expenditures relating to Housekeeping, including, labor, guest room supplies, and all cleaning supplies and equipment.
Prepare annual housekeeping budget.
Manages all employees in the Housekeeping Department.
Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
Responsibilities include interviewing, hiring, and training, employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Act as Manager on Duty when needed.
What You Bring
Bachelor's degree in hospitality or similar industry preferred.
3+ years management experience in boutique hotel industry.
Basic knowledge of MS Office.
Flexible schedule, able to work evenings, weekends and holidays.
Differences make a difference. We are committed to creating a culture that reflects the diversity of our hotel and restaurant guests. With that goal in mind, we encourage each of our employees to understand, accept, and celebrate differences among people. That includes different personalities, lifestyles, work styles, education, and experience. We also welcome and embrace people of all races, ethnicities, ages, religions, physical abilities, sexual orientation, gender identities and genders. For our complete EEO policy click here.
Be Yourself. Lead Yourself. Make it Count.
$67k-101k yearly est. 1d ago
Front Office Manager
HEI Hotels and Resorts 4.3
Berkeley, CA job
About Us
At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests-and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area. Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Ensure guest service standards of the guest arrival, departure, and any other guest contact experience are met through optimal training, staffing, and supervision of labor, efficient management of operating supplies, and proactive monitoring of guest service scores and comments.
Essential Duties and Responsibilities
Ensure efficient guest registration, checkout, guest service, and telephone service, while ensuring all brand standards are being applied.
Implement company and franchise programs.
Prepare forecasts and reports and assist in the development of the room's budget.
Monitor and maintain the front office systems and equipment to ensure their optimum performance.
Track guest satisfaction surveys and maximize usage of the guest response tracking system.
Develop and implement controls for expense management. Utilize labor management tools to schedule and control labor costs.
Interview, hire, train, develop, resolve problems, provide open communication, and recommend discipline and/or termination when appropriate of staff members. Ensure timely completion of performance appraisals.
Communicate both verbally and in writing to provide clear direction to staff.
Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
Ensure compliance of front office, guest service, and PBX standard operating procedures and policies. Ensure all Front Office Quality Standards are complied with and are consistently applied.
Coordinate activities with other hotel departments in order to facilitate increased levels of communication and guest satisfaction.
Assist in the daily maintenance of room inventory status to achieve optimal levels of revenues while maintaining high levels of guest expectations.
Resolve customer complaints; anticipate potential problems by reviewing and monitoring complaints, operational issues, business flow and associate performance to ensure high levels of customer satisfaction and quality.
Develop strong relations with the sales team to discuss and implement sales strategies to continually improve occupancy levels and revenues.
Regular attendance in conformance with the standards is essential to the successful performance of this position.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
Minimum of 2 years Front Desk experience, preferably in leadership role.
Proficient with PMS system.
Advanced knowledge of brand's reward program.
Able to handle cash and credit transactions.
Computer literacy and financial management a must.
Able to effectively deal with internal and external customers, some of whom will require high level of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts.
General knowledge of local area attractions and transportation.
Able to observe and detect signs of emergency situations. Able to remain calm and alert, during emergency situations and/or heavy hotel activity, serving as a role model for clerks and other associates.
Working knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, wage and hour issues and labor relations, including, but not limited to the following statues and their comparable state and local laws.
Able to establish and maintain effective working relationships with associates and customers.
Able to make sound business decisions and take action quickly based on previous experience and good judgment.
Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
Effective verbal and written communication skills.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $87,000.00 - $97,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
$87k-97k yearly 50d ago
PT Dishwasher/Steward
Driftwood Hospitality Management 4.3
San Jose, CA job
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
Transport and clean cooking utensils and service ware in order to provide cooks, bus persons and food servers with appropriate equipment for guests' dining experience. Also requires cleaning of physical surroundings.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Promptly and carefully sort soiled ware so that it can be put through the dish or pot machine properly. Quickly wash all ware and replace in storage areas as designated. Physical strength and stamina are essential to this position due to the high activity level.
Keep dish machine properly cleaned and filled with water per hotel standards.
Clean kettles, tilt skillets, pots and pans promptly and completely so cooks can carry out their work.
Perform general/routine cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
Clean and dry floors to avoid slip/fall accidents.
Separate linen from other debris.
Adheres to all company policies and procedures.
Follows safety and security procedures and rules.
Knows department fire prevention and emergency procedures.
Utilizes protective equipment.
Reports unsafe conditions to management.
Reports accidents, injuries, near-misses, property damage or loss to management.
Provides for a safe work environment by following all safety and security procedures and rules.
All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
Perform any related duties as requested by management.
Assists other Kitchen Personnel when need.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
Hold a current Food Handler Card.
Knowledge of service ware and how to maintain same in order to compliment guest experience.
Ability to operate commercial kitchen dish machine in accordance with hotel and health department standards.
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
PHYSICAL DEMANDS
Sufficient manual dexterity of hand in order to use all kitchen equipment, i.e., knives, spoons, spatulas, tongs, slicers, etc.
Ability to push/pull service carts weighing up to 100 lbs
Ability to grasp, lift and/or carry, or otherwise, move or push goods on a hand cart/truck weighing a maximum of 100 lbs
Constant twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status
$30k-36k yearly est. 7d ago
Sales Coordinator
HEI Hotels and Resorts 4.3
San Francisco, CA job
About Us
The Jay, Autograph Collection, San Francisco's newest luxury life-style hotel, is where new-age San Franciscans gather, find inspiration, and celebrate our city. With a quiet but blossoming and vibrant location in the heart of the Embarcadero and adjacent to Jackson Square, The Jay, completely renovated, is an ode to classic San Francisco; peppered with bits of nostalgia, but led mostly by its modern structure and sophisticated style. The design and offerings of the hotel are inspired by the makers and innovators who made San Francisco great. It is a true celebration of those who shaped San Francisco. The word “Jay” in Latin means “to celebrate”, hence the name, The Jay. Our goal is to delight our guests with the element of discovery and authentic connection to the city, it's neighborhoods and residents. We are seeking associates who enjoy exceeding guest expectations and strive to deliver a professional and approachable level of service as a “friend-in-the-know” when it comes to engaging our luxury life-style guests. We offer competitive benefits for all associates including a comprehensive medical plan, free employee meal per shift, discounted public transportation, all associate outings, and more. An opportunity to help continue to grow a completely renovated and redesigned luxury destination, creating the newest jewel of San Francisco's Embarcadero/Jackson Square/FiDi neighborhood. Oh, and we have fun, work hard and laugh a lot. This is an exciting time in the hotel's history - you should be part of it!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Welcome to The Jay, Autograph Collection - a modern luxury hotel in the heart of San Francisco's Embarcadero and Jackson Square districts. Designed as a gathering place for the city's innovators, makers, and culinary visionaries, The Jay is redefining the art of hospitality. Here, creativity, connection, and culture come together - and we're looking for a rising star to join our Sales & Marketing team.
As the Sales & Marketing Coordinator, you'll be at the center of the action - supporting our dynamic sales and marketing leaders while learning the business of luxury hospitality from the inside out. You'll help bring our brand to life, connect with clients, and play a key role in creating unforgettable guest experiences.
This is the perfect opportunity for a motivated, detail-oriented, and creative individual ready to launch their career in the luxury hotel world.
Essential Duties and Responsibilities
Be the go-to connection between our Sales Managers and clients - assisting with inquiries, proposals, and events.
Support marketing initiatives and social media activations that showcase The Jay's vibrant personality.
Coordinate VIP guest experiences, amenities, and special touches that leave lasting impressions.
Assist with site visits, client presentations, and community partnership events.
Maintain organized systems for contracts, reports, and correspondence.
Prepare professional documents using Microsoft Office and hotel systems.
Keep the team on track by managing reports, event orders, and lead assignments.
Jump in wherever needed - we're a collaborative team that makes things happen together.
Qualifications and Skills
A new or experienced professional eager to grow in luxury hospitality.
Strong communicator with exceptional organization and attention to detail.
Confident using Microsoft Office (Word, Excel, PowerPoint, Outlook).
Friendly, polished, and professional - someone who thrives in a fast-paced, team-oriented environment.
Passionate about San Francisco, travel, and creating memorable guest experiences.
Prior hotel or hospitality experience is a plus, but not - we'll teach you everything you need to know.
College degree preferred
Compensation
Salary Range: $35.54 - $35.54 HourlyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental
programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
$35.5-35.5 hourly 60d+ ago
General Manager
Driftwood Hospitality Management 4.3
San Jose, CA job
Driftwood Hospitality Management's company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services - all with outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel.
JOB SUMMARY
The General manager is responsible for all aspects of operations at the hotel, day-to-day staff management and guests. He / She should be an ambassador for the brand and hotel. Provide leadership and strategic planning to all departments in support of DHM service culture, maximized operations and guest satisfaction.
ESSENTIAL JOB FUNCTIONS
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
Oversee all aspects of operations by exercising demonstrated knowledge and experience in all phases of hotel management, including sales and marketing, human resources, food and beverage, budget and forecast management, rooms, housekeeping, and maintenance.
Provide the vision, leadership, and strategy to inspire your associates to deliver exceptional service and drive financial success. You have a strong hotel management background and an obvious passion for the hospitality industry. Your passion for service is contagious and you are a natural coach that loves to build effective teams and inspires individuals to do their best.
Enable innovation and drive results. You execute successful sales and marketing campaigns, understand dynamic revenue management, and can drive profit to the bottom line through strong financial controls.
Qualifications
KNOWLEDGE, SKILLS & ABILITIES
The Hotel may consider equivalent combination of acceptable education and experience providing the knowledge, skills and abilities cited below, when applicable
Previous General Manager experience is essential.
F&B experience is a plus.
Strong and successful Owner Relations partnerships.
Ability to create and develop a dynamic team.
Local market, preferred.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.
The employee frequently is required to use hands to finger, handle, or feel objects, or telephone.
The employee must regularly lift and/or move up to 10-25 pounds and frequently lift and/or move up to 50 pounds.
Benefits
401(k)
Disability insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Room Discounts
Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
$60k-90k yearly est. 6d ago
PT Bartender
Driftwood Hospitality Management 4.3
San Jose, CA job
To serve beverages and/or food to the guests in a friendly, courteous and timely manner, resulting in guest satisfaction. Also, to prepare beverages for other server to supply to guests, and act as cashier for the lounge.
• Greet guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control.
• Maintains proper and adequate set-up of the bar daily. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet.
• Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to ensure product quality.
• Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and ensures vouchers are properly executed, to balance all moneys.
• Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.
• Responsible for answering bar phone within three rings and correctly and courteously take room service orders. Inputs orders into a register at the point of sale and creates a check for each guest and personnel guests, including those served by other beverage servers, to maintain accountability of all beverages served.
• Performs general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well-groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assists other Beverage Personnel when need.
• needed.
Qualifications
• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card.
• Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages.
• Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes.
• Basic English language writing skills necessary for completion of requisitions, and vouchers.
• Sufficient manual dexterity in hands to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.
• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting Fifty (30) pounds maximum.
• Constant standing & walking required.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
$34k-43k yearly est. 7d ago
Cook Part Time
Sunshine Retirement Living 4.3
Antioch, CA job
Job Title: Cook
Supervisor: Executive ChefFLSA Status: Hourly, non -exempt
Date Approved: September 2021
OVERALL JOB PURPOSE
To prepare nutritious, appetizing, and attractive meals, while working as a team with other Food Services members to provide smooth, efficient and safe operation of the kitchen area. All policies and procedures of Sunshine Retirement must be followed, including menus and portion-control requirements.
MINIMUM JOB QUALIFICATIONS AND REQUIREMENTS
High school graduate or equivalent
Must be 18 years of age
Culinary Arts Degree or two (2) years' experience in institutional or full-service restaurant cooking preferred
Ability to read and prepare recipes, in careful detail, as provided by Sunshine Retirement Living
Knowledge of and ability to comply with Food Service sanitation practices
Ability to courteously work with staff and residents in resolving food service problems
Demonstrated ability to communicate effectively in English, both verbally and in writing, with residents and staff
Ability to work with little supervision and maintain a high level of performance and customer service
Meets state related requirements (as applicable for position)
Ability to work in a team setting and be a team player
Maintain a positive, respectful, and professional approach with coworkers and residents
Ability to keep all business and operations information confidential
Possess excellent customer service and organizational skills
Ability to work under time constraints and meet department deadlines
Ability to follow and adhere to policies, procedures and standards
Satisfactorily pass Sunshine's and state regulated criminal record clearance, health screening and TB clearance (if applicable)
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Review menus and daily food production worksheets for instructions
Prepare meals following Sunshine Retirement menus and recipes
Practice Sunshine portion-control standards
Follow safe food-handling and storage procedures
Ensure that food, supplies, and appropriate personnel are available for the meal planned
Serve nutritious food, attractively garnished in a punctual manner
Follow procedures for covering, labeling, dating, and storing food and complete leftover logs
Ensure temperature logs are completed at the required time (Cooler, Freezer, Production sheets, and Dishwasher)
Oversee food services staff in absence of the Community Executive Chef or Sous Chef
Follow Sunshine Retirement sanitation standards by effectively cleaning while working, including the preparation, and serving areas, pots and pans, kitchen surfaces, walls and floors using appropriated cleaning schedules and charts
Focus on resident satisfaction and resolve any food-complaint issues as needed
Assist with the set-up of special functions
Performs other duties as assigned by supervisor
May be assigned to any other job functions in the community on a relief basis
OTHER JOB DUTIES AND RESPONSIBILITIES
Perform all work assigned for the agreed-upon salary, accepting no additional payment or non-perishable gifts from residents, vendors, Community management, or others
Meet the assigned work requirements of the job. Regular attendance is required
Serve as a role model for all employees by displaying a responsible, cooperative, and positive attitude
Represent the community in a professional, courteous, and friendly manner
Adhere to dress/appearance code. Changes in attire may be dictated by special occasion or weather conditions. If you have questions, check with your supervisor
Adhere to all company policies, procedures, and standards
Follow specified procedures regarding the handling of contaminated material encountered in accidents or injuries on the Community premises
Maintain personnel, resident, and business proprietary and/or confidential matters/material in strict confidence with management of the company (and/or other company staff as needed)
Maintains current food handlers permit and other certifications as necessary to fulfill state regulations, including minimum annual education requirements to maintain active certification
This position may have supervisory responsibilities in the absence of the Executive Chef
PHYSICAL REQUIREMENTS
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
20% or less
20% to 40%
40% to 60%
60% to 80%
80% to 100%
Stand
√
Walk
√
Sit
√
Pushing, pulling and/or reaching
√
Grasping and fine manipulation
√
Climb or balance
√
Stoop, kneel, crouch, or crawl
√
Talk or hear
√
Taste or smell
√
Lifts Weight or Exerts Force
20% or less
20% to 40%
40% to 60%
60% to 80%
80% to 100%
Up to 10 pounds
Up to 25 pounds
Up to 50 pounds
√
Up to 100 pounds
√
More than 100 pounds
The Community reserves the right to revise the duties set forth in this job description at its discretion.
$32k-39k yearly est. Auto-Apply 60d+ ago
Outlet Manager
HEI Hotels and Resorts 4.3
San Ramon, CA job
About Us
San Ramon Marriott awaits you to join us on the journey to exceptional guest service! Tucked away in the urban oasis of San Ramon, surrounded by mountains and Redwood Trees, the hotel is within walking distance to shopping, Fortune 500 companies, and top-notch dining experiences. It is the perfect location for work and play. Be part of a group of people who are passionate about the Hospitality Industry. When you join the HEI Team, you also get the benefit of the "HEI Loves" Culture where we make the time to celebrate our associates by offering the most competitive compensation, benefits and PTO programs. Our associates are also eligible to take advantage of life-needs such as health and wellness, a robust retirement plan, travel benefits, product and service discounts and much more!
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Plan and manage the Restaurant, Room Service and other food and beverage outlets as appropriate in order to achieve customer satisfaction, quality service, compliance with corporate/franchise policies and procedures and federal, state and local regulations while meeting/exceeding financial goals.
Essential Duties and Responsibilities
•Direct the day-to-day operations of the restaurant and room service for breakfast, lunch and dinner periods. Direct the day-to-day operations of the bar operations.
•Manage the Human Resources in the various outlets in order to attract, retain and motivate the associates; interview, hire, schedule, train, develop, empower, coach and counsel, conduct performance and salary reviews, resolve problems, provide open communications and recommend discipline and termination, as appropriate.
•Implement company programs and manage the operations of the Restaurant, Room Service and any other food and beverage outlet as required to ensure compliance with LSOPs and SOPs, safety regulations and federal, state and local regulations to ensure an optimal level of service, quality and hospitality are provided to the guest(s).
•Forecast, implement, monitor, control and report on the various outlet budgets and their components (labor costs, food costs, beverage costs, supplies, equipment, etc...) to maximize revenue and minimize expenses while ensuring adequate supplies and staff are on hand to provide top quality customer service.
•Respond to customer trends, needs, issues, comments, and problems to ensure a quality experience and enhance future sales prospects.
•Create, recommend, and implement promotions, displays, buffet presentations and ideas to capture more in house guests and a larger share of the local market.
•Monitor and control the maintenance and sanitation of the various outlet areas and equipment to protect the assets, comply with regulations and ensure quality service.
•Comply with attendance rules and be available to work on a regular basis.
•Perform any other job-related duties as assigned.
Qualifications and Skills
Education and Experience
•Minimum two years of post-high school education.
•Two+ years of full employment in a related position.
•Hotel experience preferred.
Knowledge, Skills and Abilities
•Requires thorough knowledge of the restaurant/hotel practices and procedures in order to perform non-repetitive analytical work. May require knowledge of policies and procedures and the ability to determine course of action based on these guidelines. •Supervision, management, and communication skills are required.
•Requires ability to investigate and analyze current activities or information and make logical conclusions and recommendations. Ability to make decisions which are generally guided by established policy and procedures.
•Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning.
•Leadership skills to motivate and develop staff and to ensure accomplishment of goals.
•Able to set priorities, plan, organize, and delegate.
Written communication skills to be concise, well organized, complete, and clear.
•Ability to work effectively under time constraints and deadlines.
•Effective verbal and written communication skills.
•Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Salary Range: $75,000.00 - $85,000.00 AnnuallyTipped/Service Charge Eligible? NoDiscretionary Performance Bonus Eligible? Yes
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.