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Sagent jobs - 50 jobs

  • Customer Onboarding Manager SR

    Sagent 3.5company rating

    Remote Sagent job

    Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers. Sagent powers servicers and consumers. You power Sagent! Job Title: Customer Onboarding Manager Senior Worksite: 8840 Cypress Waters Blvd, Suite 190, Coppell, TX 75019 Job duties: Provide full lifecycle delivery of technology implementation services on key transformative software delivery and implementation projects within the financial technology industry. Work across cross functional teams to find solutions to impediments and drive progress to meet project milestones. Analyze and determine implementation scope, requirements, and roadmap that leads to successful implementation and use of Sagent's suite of products. Execute project management and provide training, consultation, and support before, during, and immediately after new client, existing client, and new vendor implementation or conversion efforts. Mentor, train, and provide oversight to peers and cross functional team members on best practices for product implementation. Full-time telework permitted. Up to 5% domestic travel may be required for business meetings. Requirements: Master's degree in Business, Engineering, Computer Science, or a related field and 3 years in any job title involving experience in technical implementation of transformative financial services software. Alternatively, the employer will accept bachelor's degree in business, Engineering, Computer Science, or a related field and 5 years in any job title involving experience in technical implementation of transformative financial services software. Prior experience must include 3 years of the experience in the following: using software implementation project planning tools; devising technical software solutions; communicating technical requirements to Engineering teams; working with Application Programming Interfaces (“APIs”); working with databases, including MS Access and SQL; working with configuration management tools, including ServiceNow and Powershell; designing system architecture and enterprise software environments; using project management methodologies and best practices, including identifying risks, communicating to teams, and preparing project plans; translating business requirements into technical solutions; translating technical concepts into clear and accessible language for non-technical audiences; overseeing and implementing continuous improvement of implementation services; and overseeing and implementing planning and delivery of software implementation projects. Prior experience must include 2 years leading mortgage technology software implementation projects. Must be willing to adapt to new technologies and industry trends through ongoing learning and development. #LI-DNI Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    $75k-140k yearly est. Auto-Apply 15h ago
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  • Software Development Engineer Full Stack (Java React)

    Sagent 3.5company rating

    Remote Sagent job

    Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers. Sagent powers servicers and consumers. You power Sagent! Software Development Engineer About the Role: Sagent is seeking an experienced Software Development Engineer to join our Dara product(s) team. Dara is the next generation, cloud native, mortgage servicing platform positioned to transform the $13T mortgage industry. The systems will be used by lenders and servicers in the consumer and mortgage lending markets in the United States. As a member of the Dara development team, you will work daily with our global development team using modern technologies, tools and frameworks to develop advanced, enterprise business components that run on Microsoft Azure platforms and Google Cloud. We are looking for: • A communicator: Whether written or oral, your communication skills are outstanding in any context. Your interactions with stakeholders and coworkers move business forward in a dynamic, exciting, entrepreneurial working environment. You are as good - maybe better - at listening and taking notes as you are at talking and writing. • A problem-solver: You're a results-oriented multi-tasker who runs toward a challenge. You're able to work on multiple projects simultaneously and think independently. You are personally committed to completing a project with a conscientious attitude and good follow-through. You see to it that all assignments are completed correctly and uphold department and company standards. You hold the team accountable for their deadlines and commitments. • Accountability: You are the greatest critic of what you deliver. You are proud of your work, and you stand by it. You are humbled but not defeated by failure and accept it as a critical part of learning. You are honest and never blame or project frustrations onto others. You are willing to go above and beyond to accomplish your goals. Your Day to Day at Sagent: Participate in all aspects of agile software development, including design, implementation, and deployment, including owning your delivery metrics with Agile Delivery managers, resource planning and risk management. Engage with functional SMEs, frontend developers and business to develop API first systems. Work primarily in server-side technologies like Java, React,and Nodejs, and messaging frameworks like Kafka Collaborate across time zones via Microsoft Teams, ADO, GitHub comments, documents, and frequent videoconferences Ensure application performance, uptime, and scale, and maintain high standards for code quality and application design We'd love it if you had: A bachelor's degree in business, computer science, or relevant discipline with 3 - 4 years of experience in a related field. Experience will be considered in lieu of a degree. Experience in the mortgage or financial services domain - loan servicing systems, document management, SAAS platforms is a Plus. Deep expertise in cloud-native architecture and SaaS platforms. Experience in building large scale enterprise distributed event driven applications Experience in designing, building, integrating RESTful and Streaming APIs and event driven messaging frameworks Familiarity with security and compliance standards (Relevant to fintech/mortgage is a Plus) Deep knowledge of enterprise and integration design patterns Good working knowledge of Node.JS Java, Kafka, Databases, API Gateways Knowledge of React, Typescript, JavaScript, HTML and CSS Understanding of business process management engines and business rules engines Knowledge of scaling and performance tuning of applications Experience in setting up observability and logging tools/frameworks Excellent debugging and optimization skills Experience in following API Standards, unit/integration testing and using SonarQube Experience with Azure DevOps, git, maven or shell scripting Understanding of docker containers and CI/CD pipelines #LI-REMOTE #LI-AN1 Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    $84k-116k yearly est. Auto-Apply 15d ago
  • Vice President, Enterprise Solutions

    Ascent, LLC 4.1company rating

    Remote job

    About Ascent Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent's offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The experienced Ascent team solves customers' most challenging logistics needs by providing industry-leading service and top-tier satisfaction. Our Guiding Principles At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and ‘play hard' by creating an environment where tasks are performed with a can-do attitude from start to finish. We ‘play smart' by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we ‘play together' by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved. What You'll Do The VP of Enterprise Solutions is a key leadership role that provides strategic and operational value by bridging the gap between commercial strategy, operational execution, and technology-driven customer solutions. This role ensures that customer proposals, solution designs, and pricing models are both operationally feasible and financially optimized, enhancing win rates and profitability. This role will also lead the Business Implementation Team and efforts and will create a strong alignment between pre-sales solution design and post-award execution, ensuring a seamless transition from concept to delivery. This synergy improves implementation efficiency, reduces start-up risks, accelerates time to revenue, and strengthens customer confidence through consistent, end-to-end accountability for solution performance End-to-End Solution Design: Lead the development of On Demand, time-critical solutions that combine air, ocean, and ground services, ensuring operational feasibility, scalability, and alignment with customer supply chain objectives. Commercial & Tender Support: Partner with Business Development and KAM to design customer-specific logistics strategies, build competitive cost models, and support global RFQ and tender responses with optimized network and pricing solutions. Profitability & Cost Governance: Work with Finance and Procurement to validate cost assumptions, assess profitability, and ensure margin protection through data-driven rate modeling and lane optimization. Implementation Leadership: Oversee the Business Implementation Team to manage post-award transition and onboarding of new global accounts-coordinating project timelines, SOP development, IT integration, KPI setup, and operational go-live readiness. Operational & Commercial Synergy: Serve as the bridge between Business Development, Operations, and Product Management to ensure new business solutions are executable across all transport modes and compliant with carrier, customs, and trade requirements. Standardization & Best Practices: Establish global frameworks, templates, and methodologies for solution design, implementation, and governance to drive consistency, speed, and quality across regions. Technology & Digital Integration: Embed visibility platforms, automation tools, and analytics into solution design, leveraging digital freight management systems to enhance customer transparency and control. Customer Innovation: Act as a strategic advisor to customers, identifying opportunities for supply chain optimization, carbon footprint reduction, and network redesign using data insights and continuous improvement processes. Leadership & Talent Development: Build, coach, and develop a global team of solution engineers and implementation managers to strengthen technical, commercial, and analytical capabilities. Continuous Improvement & Feedback Loop: Review post-implementation performance, gather lessons learned, and drive corrective actions to enhance future solution and implementation quality. What You'll Bring A bachelor's degree or 10 years of industry and at least 5 years of management experience. Proven experience in engineering management and customer-facing roles. Strong leadership and team management skills. Excellent communication and interpersonal skills. Project management certification is a plus. In-depth technical knowledge in relevant engineering domains. Ability to collaborate effectively with cross-functional teams. Ascent's Competitive Benefits 401(k) and employer matching Life Insurance Health, Dental, Vision Insurance Short- & Long-Term Disability Paid Time Off (PTO) Employee Assistance Program Paid Parental Leave Employee Wellness Program Paid Holidays Employee Recognition Programs Flexible Spending Account (FSA) Tuition Reimbursement Health Savings Account (HSA) Overtime, Differential & Bonus Pay Salary Range: $170,000 - $180,000
    $170k-180k yearly Auto-Apply 13d ago
  • Data Warehouse Analyst

    Artech Information System 4.8company rating

    Miramar, FL job

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title : Data Warehouse Analyst III Location : Miramar FL Duration: 12+ Months PRIMARY RESPONSIBILITIES: Interpret data, analyze results using statistical techniques and provide ongoing reports Identify, analyze, and interpret trends or patterns in complex data sets Analyze potential data sources and develop data ingestion and integration plans. Locate and define new process improvement opportunities Work with internal business partners to refine incoming reporting and analysis requests and convert to specific actionable requirements. Convert business requirements into reports by creating MSSQL Stored procedures and reports using Microsoft SQL Server Reporting Services. REQUIREMENTS: Proven working experience as a data analyst or business data analyst Technical expertise regarding data models, database design development, data mining and segmentation techniques Strong knowledge of and experience with reporting packages (SSRS etc), databases (SQL etc), ETL programming (SSIS). Knowledge of statistics and experience using statistical packages for analyzing datasets (Excel, SRSS, SSAS, Tableau, etc) Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Adept at queries, report writing and presenting findings BS in Mathematics, Economics, Computer Science, Information Management or Statistics Strong oral and written communication skills. Additional Information For more information, Please contact Prabha. D ************
    $56k-80k yearly est. 60d+ ago
  • Technical Writer (Entry level drug Safety position)

    Artech Information System 4.8company rating

    Jacksonville, FL job

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description The Technical Writer will assist with Quality Assurance (QA) documentation related to post-market safety surveillance, investigation decisions, correction action/preventative action (CAPA), root cause investigations (RCI), and QA procedures. The documentation will consist of technical reports, meeting minutes, monthly/quarterly/annual surveillance reports, and creation/updating of procedures. • The Technical Writer will work with Quality Assurance, Medical Affairs, Engineering and other departments as necessary to complete documentation requirements. Skills Required: • Strong knowledge of Microsoft Office products. Good communication skills. Ability to write clearly and succinctly regarding scientific topics. Ability to manage multiple reports while working with multi-function teams. Ability to understand, compile and describe technical data. • Adheres to environmental policy, procedures, and supports department environmental objectives. ESSENTIAL FUNCTIONS / RESPONSIBILITIES II. List 4-10 of the major end results the position is to accomplish and show approximate percentage of time devoted to each. Describe in terms of broad responsibilities rather than specific tasks. • Documents monthly, quarterly, and annual reports for post-market safety surveillance activities (30%) • Proactively manages the completion of multiple investigation decision reports with risk management team, safety management team and product quality managers (60%) • 3Perform other related duties assigned by management for Quality Assurance activities (10%) Qualifications QUALIFICATIONS III. Minimum education required for competent performance: • Bachelor's degree • Minimum experience (number of month/years and type of work experience beyond formal education) required for competent performance: • 2 years performing technical writing as part of prior job duties (i.e. published papers, reports, etc.). • Excellent understanding and application of principles, concepts and practices of Risk Management, Statistical Methods, Root Cause Analysis/Failure investigation. IV. Volume or unit measure of job duties: (List the volume of those duties which are repetitive in nature. For example, 75 customer phone calls per day, 20 boxes packed per day, etc.) NA V. Equipment usage and abilities needed: • Personal Computer, Printer, Telephone, Facsimile, Copier, Calculator, Microsoft Office Products, Other software as required Additional Information For more information, please contact Best Regards, Sneha Shrivastava Technical Recruiter (Clinical/Scientific) Artech Information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960 Office: ************ | Fax: ************ Connect with us on - LinkedIn | Facebook | Twitter
    $43k-59k yearly est. 1d ago
  • Transload Transportation Coordinator

    Ascent, LLC 4.1company rating

    Remote job

    About Ascent Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent's offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The experienced Ascent team solves customers' most challenging logistics needs by providing industry-leading service and top-tier satisfaction. Our Guiding Principles At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and ‘play hard' by creating an environment where tasks are performed with a can-do attitude from start to finish. We ‘play smart' by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we ‘play together' by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved. What You'll Do The Transload Transportation Coordinator position focuses on assisting the Transload Final Mile team and customers with all their transportation needs. Excellent organizational and problem-solving abilities Effective communication skills, both verbal and written Ability to work in a fast-paced, dynamic environment Proficiency in Microsoft Office Suite (Word, Excel, Outlook) Proven experience in coordinating transloads/drayage moves Knowledgeable in International Freight including In-bond activities and Dray movements Monitor Container/FTL movement and activities. Monitor transload details with the warehouses as outlined by the Client. Dispatch containers and send release information to carriers within required timelines. Coordinate Delivery appts to accommodate customer deadlines. Monitor and Manage any Delivery exceptions. Monitor and update all delivery milestones in system. Handle issues and Offer solutions. What You'll Bring High school diploma or general education degree (GED); or equivalent combination of education and experience Experience in dispatch for Drayage/FTL movements. Experience in ocean container Transload activities Experience in CFS Warehouse environment Experience in Freight Forwarding/Customs activities helpful Strong computer skills in Microsoft Windows, Word, Outlook and Excel preferred Ability to prioritize multiple tasks and projects. Ability to interpret a variety of instructions in written, oral, diagram or schedule form Prioritize, organize and delegate assignments. Must be self-motivated, able to maintain confidentiality, honest, friendly, punctual, and organized, have a positive attitude and be able to work unsupervised Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ascent's Competitive Benefits 401(k) and employer matching Life Insurance Health, Dental, Vision Insurance Short- & Long-Term Disability Paid Time Off (PTO) Employee Assistance Program Paid Parental Leave Employee Wellness Program Paid Holidays Employee Recognition Programs Flexible Spending Account (FSA) Tuition Reimbursement Health Savings Account (HSA) Overtime, Differential & Bonus Pay #LI-Remote Salary Range: $44,000 - $50,000
    $44k-50k yearly Auto-Apply 12d ago
  • WAS Admin

    Artech Information System 4.8company rating

    Fort Lauderdale, FL job

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Summary: Profile: WAS Admin Location: Fort Lauderdale , FL - Onsite Duration: 12 months+ Skills: · WAS Admin · P erformance testing, experience in tools AES, Fiddler, Dynatrace, Splunk Additional Information For more information, Please contact Shubham ************
    $53k-82k yearly est. 1d ago
  • Director of Business Development, Aviation & Aerospace

    Ascent, LLC 4.1company rating

    Remote job

    About Ascent Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent's offerings include next flight out, air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, customs brokerage, and managed transportation services. The experienced Ascent team solves customers' most challenging logistics needs by providing industry-leading service and top-tier satisfaction. Our Guiding Principles At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and ‘play hard' by creating an environment where tasks are performed with a can-do attitude from start to finish. We ‘play smart' by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we ‘play together' by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved. What You'll Do As our Aviation and Aerospace Business Development Director, you will spearhead the growth of our Time-Critical business segment. Your mission is to identify, develop, and secure new business relationships within the Aviation and Aerospace industries, including OEMs, airlines, MROs, and other related companies. Leveraging Ascent's comprehensive data and resources, you will be a pivotal force in driving our global time-critical shipments expansion. Identify and cultivate new high-value clients within the Aviation and Aerospace verticals. Navigate the sales lifecycle: from market research and prospect discovery to presentation, negotiation, and closure. Achieve and exceed monthly revenue goals while maintaining active sales engagement. Craft and negotiate proposals, transitioning engagements from quotes to billed services. Document and manage sales activities within our CRM system, ensuring up-to-date client information. Forge and maintain strategic client relationships at all organizational levels. Collaborate with our pricing team to tailor compelling, value-driven customer proposals. Develop and manage a robust sales forecast. What You'll Bring Minimum 5 years of business development experience in time-critical logistics required. Exceptional communication skills, both written and verbal. A consistent track record of business development success. Experience in negotiation and client-facing problem-solving. Proficiency in Microsoft Office suite and CRM platforms. Ascent's Competitive Benefits 401(k) and employer matching Life Insurance Health, Dental, Vision Insurance Short- & Long-Term Disability Paid Time Off (PTO) Employee Assistance Program Paid Parental Leave Employee Wellness Program Paid Holidays Employee Recognition Programs Flexible Spending Account (FSA) Tuition Reimbursement Health Savings Account (HSA) Overtime, Differential & Bonus Pay Additional Considerations Position requires travel to meet personal and organizational objectives. Salary Range: $115,000 - $150,000
    $115k-150k yearly Auto-Apply 9d ago
  • Field Service Technician - Industrial Systems

    Sagent 3.5company rating

    Sagent job in Orlando, FL

    SUMMARY OF JOB FUNCTIONS This role is a field-based position responsible for delivering on-site customer support, equipment maintenance, and technical troubleshooting across an assigned geographic region. Field Service Technicians operate independently and are accountable for ensuring equipment uptime, customer satisfaction, and consistent, high-quality service delivery. Technicians must meet all field-specific requirements, including technical proficiency, demonstrated field readiness, a clean driving record, and successful completion of any required exams, certifications, or licensing needed to perform field service work within their region. As a Field Service Technician, you will perform scheduled service calls, emergency repairs, and equipment installations for equipment such as scales, slicers, ovens, wrapping stations, and packaging machinery commonly used in grocery stores, delis, and similar retail environments. In this customer-facing role, you will represent Sagent in the field and must demonstrate strong customer service skills, self-motivation, and solid mechanical and technical troubleshooting ability. Reliable transportation is essential, as daily driving may account for several hours of your workday while traveling to customer locations within your territory. This position is assigned to a specific service region, generally centered around the primary city listed in the job posting. While most work will occur within this local region and surrounding communities, occasional travel outside the immediate area may be required based on customer demand, business needs, or regional coverage needs. Territory boundaries may shift over time, and specific details will be reviewed during the interview process. Training will be provided by experienced Sagent technicians to help ensure you are fully prepared for field assignments. Primary responsibilities include performing calibrations and preventative maintenance (PM) on weighing and wrapping equipment independently within your designated business area. You will also troubleshoot at the module level, leverage technical support resources as needed, and assist other technicians with installations, repairs, and projects. Full independent responsibility for complex repairs or advanced installations may not be assigned initially while you continue building experience. KEY RESPONSIBILITIES AND DUTIES Perform on-site repairs, installations, calibrations, and preventative maintenance on customer equipment Troubleshoot mechanical, electrical, software, and PC-based issues, including module-level diagnostics Configure, network, and troubleshoot wired and wireless devices Communicate effectively with customers, clearly explaining findings, next steps, and service work performed Travel within the assigned service territory; participate in a rotational on-call schedule (typically home nightly) Maintain an accurate personal inventory of service parts; complete annual counts with less than 5% variance Accurately document all service activity and close work orders in a timely manner Submit expense reports and required paperwork promptly Maintain company-issued equipment including tools, laptop, phone, and test devices Follow all safety, quality, and regulatory requirements, including Weights & Measures procedures Assist and collaborate with the Scheduling Analyst, Service Support Team, and field colleagues Provide detailed problem analysis when escalating issues to higher-level technical personnel Maintain strong professional relationships with customers, colleagues, sales teams, and leadership Maintain accurate daily timekeeping and activity punches Participate in the regional on-call rotation Perform other related duties as assigned KEY COMPETENCIES: Knowledge, Proficiency of Acquired Skills, Aptitude, Capability Strong mechanical aptitude and technical problem-solving ability Proficiency in diagnosing and resolving electro-mechanical, electrical, and PC-based issues Familiarity with Windows and Linux operating systems for device configuration and troubleshooting Knowledge of TCP/IP networks, device connectivity, and communication protocols Ability to learn and utilize proprietary service software and diagnostic tools Strong customer-service orientation with clear, professional communication skills Proficiency with Microsoft Office (Word, Excel, Outlook) Ability to obtain and maintain applicable state Weights & Measures licensing Organized, detail-oriented, and able to work independently REQUIRED QUALIFICATIONS: Experience, Education, Certifications, Skills Associate degree in a technical discipline or equivalent experience Experience installing, repairing, or servicing processor-controlled or PC-based equipment Valid driver's license with clean driving record (MVR required) Ability to pass a criminal background check and pre-employment drug screening Five (5) years of relevant experience in engineering, electronics, instrumentation, IT, or electromechanical repair (or equivalent combination) 1-3 years of electro-mechanical repair experience (weighing industry experience preferred) Customer-facing or field service experience preferred Ability to obtain required training, certifications, and Weights & Measures licensing Residence within the assigned service territory Ability to work overtime (typically 10-15%; may reach 25% based on business needs) Ability to travel overnight (typically ~10%; may reach 25% based on business needs) PHYSICAL DEMANDS - WORK ENVIRONMENT The physical demands and work environment described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job, absent undue hardship. Prolonged periods of driving a vehicle for several hours per day Prolonged standing, bending, kneeling, or working in tight spaces Ability to lift and carry up to 80 lbs. Ability to work in environments with exposure to chemicals, solvents, machinery, moving parts, dust, dirt, cold temperatures, or fumes Willingness to wear required PPE and protective equipment
    $48k-70k yearly est. 60d+ ago
  • Quality and Process Improvement Specialist

    Bluehawk 4.0company rating

    West Palm Beach, FL job

    BLUEHAWK, LLC is a professional services firm providing intelligence, information technology, language, and training services to the U.S. Government and commercial entities with objectives to protect and defend our nation, citizens, natural resources, critical Infrastructure, freedoms, and human rights. We are hiring creative, motivated talented people. Who are committed to delivering programs and solutions to meet our customers' time frames and financial parameters by managing technical, schedule, and cost performance. Bluehawk is seeking a passionate Quality and Process Improvement Specialist to lead our internal coordination efforts in pursuit of a Capability Maturity Model Integration (CMMI) V3.0 Maturity Level 3 for Services rating. The successful candidate will bring experience with CMMI Services V3.0 and demonstrated knowledge of process improvement, internal capability building, and appraisal preparation. They will lead CMMI implementation, including prioritizing improvement areas, documentation, team engagement, process mapping, continuous improvement programs, and training initiatives. Responsibilities Develop, implement, and maintain CMMI V3.0 L3 Services, ISO 9001 and ISO 20000 processes and procedures. Conduct gap analyses to assess current processes against CMMI/ISO requirements and identify areas for improvement. Coordinate across internal teams to support the implementation of CMMI Services V3.0 practice areas. Prepare documentation and reports for CMMI appraisals and ISO certification audits. Coordinate internal audits and readiness reviews to ensure compliance with CMMI standards. Work closely with stakeholders to foster a culture of continuous improvement and quality management. Provide guidance on process improvement initiatives and best practices. Provide coaching and change management support to teams adopting new processes Qualifications 3 or more years of experience supporting CMMI implementation, quality assurance, or process improvement. Strong understanding of CMMI V3.0 L3 SVCS, ISO 9001/ISO20000 standards, practices, and standards. Proven experience with process mapping, documentation, and internal auditing. Excellent communication and interpersonal skills to effectively collaborate with cross-functional teams. Strong analytical and problem-solving skills. Bachelor's degree in Engineering, Computer Science, or a related field. Desired Skills, Experience, And Education CMMI certification or training. ISO internal auditor certification or training. Strong background in process improvement, quality assurance, and project management, particularly in the context of services projects. Active clearance or ability to obtain a clearance (ADD In what you'd like here) Bluehawk, LLC. is an Equal Opportunity/Affirmative Action /EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity Employer
    $61k-86k yearly est. Auto-Apply 60d+ ago
  • Administrative Recruitment Sourcer

    Bluehawk 4.0company rating

    West Palm Beach, FL job

    Bluehawk, LLC. is seeking part-time, Entry-Level Administrative Recruitment Sourcers to partner with our recruitment team and find the best qualified talent to fill our national and global job opportunities. The Administrative Recruitment Sourcers will be based out of our West Palm Beach, FL headquarters. We offer a flexible schedule for people looking for part-time income. College Students Retirees Second Job As we continue to grow, other part and full time opportunities may be available in recruiting, human resources, accounting, writing, supervisory, training and administration based on prior experience and performance. Responsibilities Performs searches by utilizing internet recruitment tools such as job boards and social media to search (source) for qualified talent to fill current job openings. Contacts applicants to inform them of potential employment opportunities via internet recruitment resources or email. Develops constructive and cooperative working relationships with others and maintains them over time. May perform administrative functions or training as needed. Performs other duties as assigned. Qualifications Knowledge of Microsoft Word, Excel and Outlook. Must be knowledgeable when utilizing internet search technology. Ability to read and comprehend written and verbal communication. Ability to write and reply to messages via email. Ability to carry out written or oral instructions. Adaptability and flexibility to support the organization's growth. Ability to work as part of a team and independently. Strong social media usage and interaction experience desired. Must be over the age of 18. Education: High School Diploma or GED equivalent Physical Requirements and Environment: This employee will work on a computer in an office environment. Physical efforts: Limited, to include some standing, bending, light lifting up to 10 pounds, limited stretching and reaching. Required Security, Certifications, Licenses and/or Registrations: Must be able to pass a criminal background check and drug screening. Must show proof of permanent physical home address being in a HUBZone. Must have lived at this address for 6+ months. Bluehawk, LLC. is an Equal Opportunity/Affirmative Action Employer/ EOE Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity
    $38k-53k yearly est. Auto-Apply 60d+ ago
  • Desktop Support Technician L1

    Artech Information System 4.8company rating

    Remote or Cary, NC job

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Technical support professionals who provide in-person support to internal employees, remote workers, or external customers and require skills specific to this unique form of customer contact. Qualifications • Exceptional communication and customer handling skills • Experience working with ticketing system. • Strong analytical skills and quality conscious • Should work in 24/7 rotational shift timing • Should resolve technical problem (over a phone/Chat or remote systems support) • Basic Understanding of Windows XP/Win 7. • Basic Understanding of Email configuration and support on MS office tools. • VPN troubleshooting and Incident Management. • Basic Understanding of Microsoft Office products (Excel, Word and Power Point Etc.) • Basic Understanding of Network Concepts • Basic Understanding of AD • Basic Understanding of troubleshooting Mobile Devices • Independently resolve tickets within SLA Adheres to standard operating procedures / work instructions • Follow the escalation process • Follow the shift hand-over process • Update work logs • Update the knowledge base • Coaching fresher's to be independent • Coaching analysts for correct routing of tickets, capturing critical information • Technically upgrade across versions of environment when required • Adhere to organization policies and procedures Additional Information Client : HCL America; This is a Contract-to-Hire role.
    $35k-46k yearly est. 1d ago
  • Medical Writer

    Artech Information System 4.8company rating

    Remote or Woodcliff Lake, NJ job

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description: • Candidate must be team orientated Work directly with clinical study teams, the Oncology medical writing teams, regulatory affairs personnel, and the publishing group in the preparation of scientifically valid regulatory documents. • Responsibilities include preparation of regulatory documents on behalf of Client in accordance with the ICH guidelines, international regulations, Client standards and processes, and the Client Writing Style Guide as applicable. Documents include but are not limited to: Protocols and protocol amendments, clinical study reports, Investigator brochures, and submission documents. • Participate in project team meetings to provide input regarding deliverables, timelines, and processes. Responsible for managing the document review process. Route documents for approval. The medical writer should be familiar with ICH guidelines and the current AMA Style Manual. The writer will be expected to format and manage long documents with multiple review cycles and tight deadlines Qualifications Qualifications and Experience: Bachelor's degree in life sciences, RN, Master's degree in life sciences, PharmD or PhD preferred. Would prefer full time onsite 5 days a week, however we will accept someone to work remotely but must work 3 days minimum onsite. Excellent regulatory writing skills, meticulous attention to detail, proficiency using an electronic document management system and standard style guide, and strong analytical ability to interpret clinical data. Experience: 5+ years writing experience in the pharmaceutical industry. Please take note this is a FULL time 40 hour work week. We are looking for someone with experience working as a MW for a major Pharma. Prior experience in oncology is a plus. The most important requirement is the ability to independently write regulatory documents in collaboration with the various members of study team. Additional Information Sneha Shrivastava Technical Recruiter (Clinical/Scientific) Artech Information Systems LLC 360 Mt. Kemble Avenue, Suite 2000 | Morristown, NJ 07960 Office: ************ | Fax: ************ Connect with us on - LinkedIn | Facebook | Twitter
    $79k-110k yearly est. 60d+ ago
  • Clinical Study Manager-Remote(Job Id- 3908-1)

    Artech Information System 4.8company rating

    Remote or Collegeville, PA job

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description • The Study Specialist will augment activities performed by existing study team members whether from client or client's preferred CROs by providing support to CRA activities to ensure adherence to study timelines and deliverables. • This position will provide site level problem solving expertise for complex rare disease clinical studies in early and late phase development. • Position will support all site management activities, which may include operational activities related to site evaluation, initiation, monitoring and close out for assigned clinical study sites to ensure compliance with ICH/Good Clinical Practices (GCP), client SOPs, protocol and patient safety. Organizational Relationships: • Oversight by client Clinical Operations Study Team Lead • Role will lease with client Compliance Oversight Lead for monitoring related activities if they occur • Interfaces with cross-functional study team members in a matrix environment (e.g., CRO Project Lead) Primary Duties: • Removing site obstacles to site start-up, maintenance and close-out while maintaining awareness of site dynamics with ability to motivate and educate site staff • Exhibits ability to independently and proactively identify and interpret problems, recommend creative solutions, drive resolution, and influence appropriate changes • Liaise with site, sponsor and CRO to provide site issue identification and resolution bringing sites to initiation, readiness to enroll and recruitment for assigned clinical research sites • Point of escalation for clinically identified site related issues • Problem solves identified issues (monitoring and/or regulatory) with appropriate escalation to Project Manager and/or designee • Supports the management of multiple academic sites (e.g., clinical research naive requiring in depth coordination and support) • Assures protection of the rights, safety, and wellbeing of subjects, study integrity and data quality • Supports inspection readiness including for example the facilitation of the collection and maintenance of regulatory and site documentation for the Trial Master File and site file • Supports local IRB workflow, submission through approval and reporting of safety information and may prepare answers, as required, to the IRB in conjunction with study team/Client • Completes assigned training as necessary, including general training requirements, SOPs, system and process related training, and protocol specific training. • Complies with all departmental objectives and metrics related to study execution • Attend/lead/facilitate meetings as requested (i.e. investigator, project) to gain and/or share project/site knowledge Secondary Duties • As needed, performs site development and training (supporting and coaching site personnel), site monitoring, and site close-out activities for assigned clinical research sites with designated project SOPs, Client expectations, study specific protocol and GCPs • As needed, supports activities such as but not limited to source data verification, case report form review, AE/SAE review and reconciliation, IP accountability, questionnaire reconciliation, equipment maintenance, supplies tracking and query resolution • Complies with the Clinical Monitoring Plan (CMP) and becomes knowledgeable of the protocol to guide assigned sites in the proper conduct of the study • Potential to complete monitoring reports in compliance with requirements in the Clinical Monitoring Plan Training and Education Preferred: • Bachelor's Degree in Life Science, RN preferred • Minimum 5 years of study management experience with preferred focus in Rare Diseases (for example Sickle Cell Disease and/or other genetic hematological diseases) and experience in on-site monitoring • Expertise in study start up and site management (experience in complex hospital-based Phase 3 clinical trials highly desirable) • Demonstrated ability to problem solve and to prioritize site related activities • Demonstrates solid understanding of drug development and clinical practices • Understands and is able to comprehend study protocols • Has knowledge of FDA regulations • Possesses working knowledge of GCPs and other regulations governing clinical research • Demonstrates technical expertise in computer skills • Demonstrates diligent and self-motivated approach to working in an independent environment • Demonstrates effective oral and written communication skills • Travel anticipated at 25% but could up to 50% at times. Qualifications BS/MS Additional Information For more information, please contact Akriti Gupta ************** Morristown, NJ 07960
    $66k-97k yearly est. 1d ago
  • Genesys Solutions Consultant

    Artech Information System 4.8company rating

    Remote or Greenwood Village, CO job

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Role: Genesys Solutions Consultant location: Greenwood Village, CO (Remote) Duration: 12+ months (High chances of extension) · Bachelor's degree Required · 100% Remote Job The Contact Center Strategy - Telephony Infrastructure (CCS-TI) group within the Infrastructure Management Group (IMG), Network Services (NS) Organization is looking for an exceptional Support engineer for supporting activities related to the Enterprise Telephony Infrastructure platform (i.e. virtualization of multiple call centers, multi-channel access, intelligent routing, computer telephony integration, telephonic and web self-service, and common/intelligent desktops, Virtual Hold, etc.). 6 - 10 years' experience is required · Implementation and maintenance of networks, network analysis, engineering and software functions for Contact Centers. · Incident response and resolution · Problem management updates4. · Cisco Voice and routing · Genesys GVP and IVR platforms · NICE call recording · Call center adjuncts including Symon, Aspect, and Virtual Hold5. · Troubleshooting and solving contact center technology issues · Leadership skills to lead teams in troubleshooting to a good result. · Communication skills at multiple levels · Empathy · Courage · Creativity Additional Information For more information, Please contact Shubham Rastogi ************** *********************************
    $79k-113k yearly est. Easy Apply 1d ago
  • Project Manager V

    Artech Information System 4.8company rating

    Remote or Bridgewater, NJ job

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. NOTE: Remote option can be considered up to 2 days per week once up and running Job Description looking for someone with excellent study management skillsets they must have experience managing clinical trials. The Process Project Manager (PPM) leads/ participates in transversal projects within the Clinical Sciences & Operations Scientific Core Platform (CSO SCP) for which changes/improvements to business processes are expected. The PPM will lead/participate in broad transversal projects with significant process improvement to business processes. Skills: An extensive knowledge of R&D, with past experience in clinical operations. In-depth knowledge of ICH/GCPs. Quality focused with a high degree of personal accountability and commitment. Strong knowledge of international good clinical practices (ICH) and thorough understanding of current regulatory requirements (FDA, EMEA) related/ applicable to the conduct of clinical trials, understanding of FDA Compliance Manual & EMA Compliance Manual Knowledge about requirements of New Drug Application (NDA)/ Market Authorization Application (MAA) submissions and e-submissions Excellent skills to communicate and collaborate with project teams, departmental associates, internal and external partners. Demonstrated ability to anticipate problems/ changes impacts, consequences, and delays; work proactively and take the initiative for corrective measures. Excellent team leadership skills Strong facilitation skills: ability to lead effective cross-location and cross-functional meetings, through discussions on complex and potentially controversial topics. Demonstrated ability to bring consensus among diverse cross functional teams and to drive results within established timelines Results driven with attention to detail and quality while overseeing and connecting with contributing departments Ability to recognize issues that may require escalation to management level. Ability to multi-task, handling a wide range of small, medium and long-term assignments in parallel and dealing with urgent issues as they arise. Ability to prioritize assignments in accordance with assigned project deadlines. Excellent written and verbal skills. Excellent presentation, interpersonal and communication skills (written and verbal) Self-motivated, detail-oriented, with strong organizational/prioritization skills for the management of concurrent project Qualifications Bachelor degree or higher in a relevant scientific/health-related field. 12+ years' experience in the pharmaceutical industry, with a minimum of 10+ years' experience in clinical and/or quality operations-related roles (e.g., direct study management, monitoring, auditing) Additional Information For more information, Please contact Akriti Gupta ************** Morristown, NJ 07960
    $94k-137k yearly est. 1d ago
  • Desktop Support

    Artech Information System 4.8company rating

    Cape Canaveral, FL job

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title : Desktop Support Representative Onsite Support Location: cape Canaveral ,FL Duration: 1+ years Skills Overview Deskside Support Tech. Must be experienced in DESKSIDE support · Win7/Win XP OS support . Troubleshooting · Office 2003/2007/2010 support · Executive end user trouble shooting skills · Dell hardware · Break/Fix troubleshooting experience in larger corporate environments Additional Information For more information, Please contact Shubham ************
    $42k-56k yearly est. 1d ago
  • Desktop Support

    Artech Information System 4.8company rating

    Tampa, FL job

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Deskside Support Representative Distributed Client Services Job ID: # S2LCCZ Location: Tampa, FL Duration: : 1 year (with possible extension) • Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors. • provide remote O365 on workstations and mobile • Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues. • Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS Familiarity with Microsoft Office Suite and other common software applications Additional Information For more information, Please contact Shubham ************
    $34k-48k yearly est. 60d+ ago
  • Product Owner

    Ascent, LLC 4.1company rating

    Remote job

    About Ascent Ascent Global Logistics, headquartered in Belleville, Michigan, is a leading global provider of expedited, time-critical logistics solutions and other direct transportation services. The company connects customers to its extensive carrier network, internal ground fleet and airline via its proprietary, digital PEAK freight marketplace, which provides robust carrier capacity and transparent pricing, backed by 24/7/365 logistics experts. Ascent's offerings include air charter and ground expedited solutions as well as truckload, less-than-truckload, global forwarding, brokerage, and managed transportation services. The experienced Ascent team solves customers' most challenging logistics needs by providing industry-leading service and top-tier satisfaction. Our Guiding Principles At the core of Ascent's culture is a strong commitment to excellence, driven by the passion and dedication of every team member. We're equally dedicated to going above and beyond for our customers, ensuring this commitment extends beyond our team and brings exceptional value to those we serve. We aim for perfect execution in everything we do and ‘play hard' by creating an environment where tasks are performed with a can-do attitude from start to finish. We ‘play smart' by delivering on our commitments in an honest, fair and ethical manner. We treat every person with whom we interface with the utmost dignity and respect. We understand that our teammates are our most valuable assets, so we ‘play together' by making every effort to provide a professional and enjoyable experience, enabling careers to flourish and personal growth to be achieved. What You'll Do We're seeking a Product Owner to guide the discovery, delivery, and adoption of enterprise supply-chain and transportation platforms. You'll translate business strategy into outcomes, own and order the product backlog, and ensure each increment delivers measurable value to operations and customers. The role blends logistics/TMS domain fluency with strong product execution in an Agile environment. The Product Owner is accountable for maximizing value and for effective backlog management (vision, ordering, clarity), working closely with engineering, design, QA, data, and integration teams. You'll be part of a cross-functional product team supported by a Scrum Master; you own the vision, prioritization, and acceptance of increments. Backlog Ownership & Execution Translate product strategy into actionable user stories with clear acceptance criteria and supporting context. Maintain and prioritize a well-groomed backlog in Jira, balancing technical dependencies, user needs, and business priorities; keep 1-2 sprints of “Ready” work. Own value and ordering-make timely scope and priority calls; accept or reject increments against acceptance criteria and Definition of Done (DoD). Partner with engineering, QA, and UX to ensure items meet Definition of Ready/Done (DoR/DoD). Participate in Scrum events (Planning, Refinement, Review, Retro); keep the team focused and sequence cross-team dependencies. Delivery & Quality Act as the voice of the customer during development; define acceptance tests and validate increments to ensure valuable, usable outcomes. Validate releases through UAT, operational testing, and post-deployment feedback loops. Support release readiness and communicate new functionality to business users (release notes, SOP updates, self-serve guides). Monitor flow and quality (e.g., cycle time, defect escape rate) and drive timely corrective actions. Collaboration & Communication Serve as the central point of contact between delivery teams and business stakeholders across operations, sales, and customer service. Communicate progress, risks, and scope decisions to stakeholders; make trade-offs explicit and evidence based. Document functionality, workflows, and user impacts in Confluence and other shared knowledge bases; enable field teams with concise how-to and change notes. Coordinate with the Scrum Master to support effective Reviews and a healthy team cadence. Alignment & Continuous Improvement Partner with stakeholders to align Sprint Goals to broader roadmap milestones and strategic initiatives. Analyze and report on feature adoption, quality metrics, and sprint outcomes to inform future iterations; update the backlog rapidly after Reviews. Contribute to process improvements that enhance delivery efficiency and team collaboration; refine DoR/DoD as the product evolves. Coordinate cross-team dependencies through established Agile ceremonies and forums. What You'll Bring 3+ years in a Product Owner or Product Manager role delivering software products or platforms. Domain fluency in supply chain and transportation (planning → execution → visibility → financials), with practical experience supporting or evolving TMS/visibility or adjacent systems. Demonstrated skill in user story writing, backlog ordering, acceptance/validation, and Agile delivery with cross-functional teams. Strong stakeholder facilitation and communication; comfortable with executives, operations, and engineers. Data literacy: able to define metrics, read dashboards, and use insights to shape priorities. Proficiency with Jira/Confluence (or similar Agile delivery tools). Experience coordinating work across multiple business units and multiple systems (TMS, visibility, WMS, ERP, CRM). Familiarity with EDI/API concepts and logistics data flows; comfort partnering on data quality and eventing. Exposure to scaled delivery (e.g., PI/quarterly planning, dependency management) and outcome-based roadmaps. Certifications (e.g., CSPO/PSPO, SAFe PO/PM) are a plus. Ascent's Competitive Benefits 401(k) and employer matching Life Insurance Health, Dental, Vision Insurance Short- & Long-Term Disability Paid Time Off (PTO) Employee Assistance Program Paid Parental Leave Employee Wellness Program Paid Holidays Employee Recognition Programs Flexible Spending Account (FSA) Tuition Reimbursement Health Savings Account (HSA) Overtime, Differential & Bonus Pay Additional Considerations Fully remote role aligned with Eastern or Central Time Zone hours. Some cross-functional or global meeting participation may be required. Close collaboration with Operations, Customer Experience, and IT. #LI-Remote Salary Range: $115,000 - $130,000
    $115k-130k yearly Auto-Apply 13d ago
  • Software Development Engineer Principal Full Stack (Java React)

    Sagent 3.5company rating

    Remote Sagent job

    Why you'll LOVE Sagent: You could work anywhere. We know you are talented and looking for something inspiring and impactful. A place where you will make a difference and have a great time doing it! By choosing Sagent, you can be part of our mission to make loans and homeownership simpler and safer for all consumers. Sagent powers servicers and consumers. You power Sagent! About the Business: Sagent powers America's top banks and lenders to make loans and homeownership simpler and safer for consumers - and you power Sagent! We bring the modern experience customers now expect from loan originations to loan servicing. Servicing is where lifetime customer relationships are managed and grown - and Sagent is helping banks/lenders change “customer for life” from tagline to reality. Our platform lets customers manage their home-owning lives from anywhere while giving servicers lower costs, scale compliance, and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. About the Role: Sagent is seeking an experienced Princiopal Software Engineer to lead the development team for our Dara product(s) while advancing our culture and practices. The team is building our next-generation servicing system and default products. The systems will be used by lenders and servicers in the consumer and mortgage lending markets in the United States. As an agile development manager, you will be working on with a global development team using modern technologies, tools and frameworks to develop advanced, enterprise business components that can run on Microsoft Azure platforms and Google Cloud. Some key skills we look for in leadership team are as follows: A communicator: Whether written or oral, your communication skills are outstanding in any context. Your interactions with stakeholders and coworkers move business forward in a dynamic, exciting, entrepreneurial working environment. You are as good - maybe better - at listening and taking notes as you are at talking and writing. A problem-solver: You're a results-oriented multi-tasker who runs toward a challenge. You're able to work on multiple projects simultaneously and think independently. You are personally committed to completing a project with a conscientious attitude and good follow-through. You see to it that all assignments are completed correctly and uphold department and company standards. You hold the team accountable for their deadlines and commitments. Accountable: You are the greatest critic of what you deliver. You are proud of your work, and you stand by it. You are humbled but not defeated by failure and accept it as a critical part of learning. You are honest and never blame or project frustrations onto others. You are willing to go above and beyond to accomplish your goals. Key Responsibilities Lead a global cross-functional engineering team (dev, qa, devops disciplines) to deliver scalable SaaS solutions in cloud environments (AWS, Azure, or GCP) Own technical design decisions and guide Development teams through AGILE SDLC. Oversee architectural design, coding standards, DevOps integration, CI/CD pipelines, and software delivery lifecycle. Collaborate with Product, Architecture, and Business stakeholders to align technology with business strategy and roadmap. Lead Engineering teams in Increment and Sprint Planning. Ensure platform security, compliance (e.g., SOC 2, GDPR), scalability, and performance. Drive modernization and cloud migration initiatives for legacy mortgage systems. Mentor senior engineers, foster a high-performance culture, and support career development. Own delivery metrics with Agile delivery managers, resource planning, and risk management. Experience leading API Governance initiatives such as Unit Test Coverage using SonarQube and or API standards, etc. Experience with Azure DevOps, git, maven or shell scripting Perform other duties as required Required Qualifications: 8+ years of experience in software engineering, with 3+ years in technical leadership/management roles. Deep expertise in cloud-native architecture and SaaS platforms (preferably GCP). Strong experience in the mortgage or financial services domain a plus- loan servicing systems, document management, SAAS platforms. Proficiency in modern programming languages (e.g., Java, Node.js, React, PostgresSQL) and microservices architecture. (event driven architecture experience is a plus) Experience with API development, event-driven systems, and integrations with third-party platforms. Familiarity with security and compliance standards relevant to fintech/mortgage. Strong people leadership, communication, and stakeholder management skills. #LI-REMOTE #LI-AN1 Perks! As a Sagent Associate, you will be eligible to participate in our benefit programs beginning on Day #1! We offer a comprehensive package including Remote/Hybrid workplace options, Health Benefits, Unlimited Flexible Time Off, Family Planning Services, Tuition Reimbursement, Paid Family Leave, 401(k) Matching, Pet Insurance, In-person and Virtual Social Experiences, Career Pathing, Focus Time Fridays and much, much more! Why Sagent? Sagent is transforming the mortgage servicing industry by bringing the modern experience customers now expect from loan originations to loan servicing. Our platform lets customers manage their home-owing lives from anywhere while giving servicers lower costs, scale compliance and higher servicing values through full market cycles. Sagent is a joint venture that combines Fiserv Inc.'s decades of market-leading fintech expertise with Warburg Pincus' skill in growing technology companies. We hire innovators and doers to disrupt the last and most complex frontier of lending and housing. We're growing fast and need you to help shape our future. Sagent is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
    $84k-116k yearly est. Auto-Apply 15d ago

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