Sales Representative jobs at SailPoint - 3869 jobs
RVP Sales Metro NYC
Sailpoint 4.7
Sales representative job at SailPoint
SailPoint is the leader in Identity Security. SailPoint customers represent half of the Fortune 500 and half of the ASX 50. This customer strength provides us with a great community of customers, partners and analysts who trust SailPoint and our team to solve complex challenges. SailPoint continues to grow globally and expanding our global presence creates opportunities for top salespeople to become a part of our awesome culture.
We are recognized by analysts such as Gartner, Forester and Kuppinger Cole as the leader in the market and we continue to push ourselves to define the market rather than follow what the analysts or competitors are marketing. Organizations struggle to understand who has access to what applications and data, and we help them answer these key questions. Identity security is the central control point for risk management for the enterprise.
We are proud of our team and the culture we have built which has led to our employees voting us “best places to work” - 15 years in a row.
The role:
We are seeking a Senior Sales Leader - Enterprise to sell our Identity Security Solution.
We are searching for a Leader of our Enteprrise organisation. This will include both direct management of the strategic sales team and matrix leadership of the associated supporting functions.
This position is responsible for managing a team of sales professionals who sell to end users directly and leverage the support of our influential channel partners in selling our market leading IGA Solution Suite. Primarily a SaaS offering, our IGA Solution Suite sits at the heart of an organisation's enterprise security.
The position requires someone with a successful track record of leading sales teams within high growth SaaS or Cyber-sec organisations, and ideally someone who has lead sales during a transition from on-prem to SaaS. Our sales managers bring structure and rigour to all aspects of the sales process including pipeline and forecasting whilst also acting as inspirational leader to their teams.
The path to success:
The activities of first few months are critical to creating the desired impact and acceleration of the business within your region.
1-month milestones: First month is likely to be more internally focused.
Approach onboarding sessions with a clear plan to maximize their value and ensure you gain the necessary insights.
Evaluate the status quo within your reporting structure, consisting of detailed analysis of People; Process; Cadence; Structure.
Work with Talent Acquisition to identify candidates for any open requisitions and develop a plan/pipeline to address any potential backfill requisitions.
Coordinate meetings with key leadership and relevant peers, ensuring thorough preparation to maximize their value
Engage with and establish relationships with key supporting functions beyond your immediate reporting structure.
Familiarize yourself with our products, success stories, and key differentiators. You should be confident in articulating the SailPoint value proposition
Passed “1st Mate” enablement badge.
2-month milestones: During your second month your focus should begin to move beyond your immediate team:
Evaluate the status quo within the non-direct support structure, consisting of detailed analysis of People; Process; Cadence; Structure.
Evaluate the status quo within your install base, your target Customers & your Partners.
Begin to arrange meetings with Customers & Partners
Evaluate the quality of the pipeline & the forecasting process, looking for immediate and long-term opportunities for improvement.
3-month milestones:
Develop a 12-month plan for your business, broken down by milestones, underpinned with primary actions required to attain the goals.
Present the business plan to your manager & the region-specific Leadership Team
Identify the first of any new hires that you intend to make and have start dates confirmed.
Develop plans with marketing and the partner team to show the white space opportunities in your existing customers + potential new logo opportunities + identify potential customers with compliance/governance requirements and/or business drivers requiring an IGA solution.
Passed “Sailing Master” and “Quarter Master” enablement badges.
6-month milestones:
Develop a 3-year plan for your business, broken down by milestones, underpinned with primary actions required to attain the goals.
Your People; Process; Cadence; Structure should have been adjusted & refined to support your plan.
Ability to demonstrate where you have already moved the needle and the improvement of process and/or results in relation to these four areas of focus.
Acquired “Captain” enablement badge.
12-month milestones:
By the end of your first year, you should be on track with established plans and have built a strong foundation for sustained growth. At this stage, you should refine and update your three-year plan based on your current position.
Reassess and enhance the People, Process, Cadence, and Structure-both direct and indirect-to ensure continued alignment with overall goals and the ability to execute effectively.
Maintain rigor within the forecasting process, ensuring ongoing accuracy and reliability in projections.
Collaborate with marketing and the partner team to identify white-space opportunities within existing accounts, uncover potential new customer prospects, new logo opportunities, and pinpoint organizations with compliance, governance, or business drivers necessitating an IGA solution.
Ensure that pipeline is 3x quota.
Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint's differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):
$103,900 - $148,400 - $192,900
Base salaries for employees based in other locations are competitive for the employee's home location.
Benefits Overview
1. Health and wellness coverage: Medical, dental, and vision insurance
2. Disability coverage: Short-term and long-term disability
3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)
4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children
5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account
6. Financial security: 401(k) Savings and Investment Plan with company matching
7. Time off benefits: Flexible vacation policy
8. Holidays: 8 paid holidays annually
9. Sick leave
10. Parental support: Paid parental leave
11. Employee Assistance Program (EAP) and Care Counselors
12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options
13. Health Savings Account (HSA) with employer contribution
SailPoint is an equal opportunity employer and we welcome all qualified candidates to apply to join our team. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable law.
Alternative methods of applying for employment are available to individuals unable to submit an application through this site because of a disability. Contact applicationassistance@sailpoint.com or mail to 11120 Four Points Dr, Suite 100, Austin, TX 78726, to discuss reasonable accommodations. NOTE: Any unsolicited resumes sent by candidates or agencies to this email will not be considered for current openings at SailPoint.
$103.9k-148.4k yearly Auto-Apply 21d ago
Looking for a job?
Let Zippia find it for you.
Sales Operations Lead, Global Strategic Partners, AWS Specialist and Partners Sales Operations
Amazon 4.7
Mountain View, CA jobs
AWS is seeking a Sales Operations Lead, to drive data-driven decision-making and operational excellence for the Global Consulting Partner organization, focused on our Global Strategic Partners (GSP). This role is crucial in leading and scaling mission-critical frameworks, including goal setting, key initiatives, business reviews, and data analysis, to inform strategic recommendations in a rapidly growing, complex environment.
Working closely with GSP leadership, the Sales Operations Lead develops, implements, and manages sales processes, systems, and metrics to help Partner Development Managers and those involved in the sales process increase revenue growth and customer acquisition. Analyzes sales performance data to identify growth opportunities and process improvements. Partners with stakeholders to drive day-to-day operational excellence through sales process management, performance analysis, technology support, business reviews, operational planning, and communicating actionable insights, both verbally and in writing, while fostering strong stakeholder relationships.
As the AI-powered sales landscape continues to evolve, this role will be instrumental in leveraging the latest artificial intelligence and machine learning technologies to enhance sales processes and decision-making. The Sales Operations Lead will work closely with GSP leadership and cross-functional teams to responsibly implement and optimize AI-driven tools and workflows that augment the sales organization's productivity and effectiveness.
Key job responsibilities
1. Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness.
2. Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
3. Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems
4. Maintains sales tools data quality to ensure accurate reporting and forecasting
5. Implements sales workflows and automation to streamline process and improve seller efficiency
6. Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
8. Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
9. Acts as primary point of contact to resolve stakeholders' requests and execute daily operational processes.
10. Leads sales tools training and adoption initiatives to improve utilization and productivity.
11. Leads cross-functional projects to improve sales efficiency and processes.
12. Drives escalations, gap-to-green, and/or other issues to resolution.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 7+ years of sales operations or equivalent experience
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Experience presenting to senior leadership
Preferred Qualifications
- Experience working within a high-growth, technology company
- Bachelor's degree or equivalent, or experience using data and analytics to drive sales strategy and results
- Experience using data and analytics to drive sales strategy and results
- Understanding of AI capabilities and limitations in sales contexts
- Experience in prompt engineering and working with large language models
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, CA, Mountain View - 147,300.00 - 199,300.00 USD annually
USA, NY, New York - 147,300.00 - 199,300.00 USD annually
USA, TX, Austin - 133,900.00 - 181,200.00 USD annually
USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually
This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
AWS is one of Amazon's fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers Squibb, and Samsung.
AWS is seeking an experienced Contact Center as a Service (CCaaS) Customer Success Specialist for Amazon Connect. Connect was born out of Amazon's own need for the best CCaaS solution that works at scale, while improving customer experience. Today, Connect is one of AWS's fastest growing services, leveraging native generative AI capabilities to improve customer and employee experiences. As a Connect Customer Success Specialist, you will act as a strategic advisor to customers, helping them innovate and optimize their contact center and customer experience through adoption of the Connect capabilities. You will lead cross-functional field teams in sales, solutions architecture, partner sales, product, and will work at the CxO level with customers to maximize the value of their Connect investment.
The ideal candidate will have enterprise sales and/or consulting experience in Contact Center as a Service or similar SaaS solutions in areas such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the customer into the product development process. You will enjoy solving complex problems; our customers will rely on your guidance to scale Connect across their complex global businesses, overcoming technical and organizational roadblocks on the way.
Key job responsibilities
- Serve as the primary point of contact for a portfolio of strategic customer accounts, managing relationships and being a strategic advisor, driving enterprise-wide adoption of Connect.
- Deliver compelling presentations, product demos, sample solutions and programs, events, and discussions to enable customer success.
- Build customer skills and proficiency with Connect.
- Engage with C-level stakeholders to understand the value proposition of Connect and uncover new areas of business value.
- Develop account plans in conjunction with field teams.
- Meet annual revenue targets through increased adoption of Connect.
- Work with partners and ISVs to extend reach & drive adoption of AWS solutions.
A day in the life
The Amazon Connect Customer Success Specialist (CSS) will create a matrix environment with resources from our partner community, Professional Services, AWS account teams, and Connect service team members to drive customer success. A CSS will run attach service plays, customer engagements to drive adoption of migrating services, work with our partner community to scale and align key members of the services team for optimization and retention efforts. Last, a CSS will uncover cases that align to Connect unique business value to be shared with AWS Marketing.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.
Basic Qualifications
- 5+ years of leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion experience
- 2+ years of customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies experience
- Bachelor's degree in science, technology, engineering, math, business or equivalent
- Experience leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams
- 3+ years with Amazon Connect or contact/call center technology expereince
Preferred Qualifications
- PMP certification, or SCRUM/Agile, SAFe certification
- Experience implementing cloud services including migrations and modernization projects or similar
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, GA, Atlanta - 153,600.00 - 207,800.00 USD annually
USA, TX, Austin - 153,600.00 - 207,800.00 USD annually
USA, WA, Seattle - 153,600.00 - 207,800.00 USD annually
$33k-41k yearly est. 2d ago
Sales Operations Lead, Global Strategic Partners, AWS Specialist and Partners Sales Operations
Amazon 4.7
New York, NY jobs
AWS is seeking a Sales Operations Lead, to drive data-driven decision-making and operational excellence for the Global Consulting Partner organization, focused on our Global Strategic Partners (GSP). This role is crucial in leading and scaling mission-critical frameworks, including goal setting, key initiatives, business reviews, and data analysis, to inform strategic recommendations in a rapidly growing, complex environment.
Working closely with GSP leadership, the Sales Operations Lead develops, implements, and manages sales processes, systems, and metrics to help Partner Development Managers and those involved in the sales process increase revenue growth and customer acquisition. Analyzes sales performance data to identify growth opportunities and process improvements. Partners with stakeholders to drive day-to-day operational excellence through sales process management, performance analysis, technology support, business reviews, operational planning, and communicating actionable insights, both verbally and in writing, while fostering strong stakeholder relationships.
As the AI-powered sales landscape continues to evolve, this role will be instrumental in leveraging the latest artificial intelligence and machine learning technologies to enhance sales processes and decision-making. The Sales Operations Lead will work closely with GSP leadership and cross-functional teams to responsibly implement and optimize AI-driven tools and workflows that augment the sales organization's productivity and effectiveness.
Key job responsibilities
1. Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness.
2. Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
3. Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems
4. Maintains sales tools data quality to ensure accurate reporting and forecasting
5. Implements sales workflows and automation to streamline process and improve seller efficiency
6. Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
8. Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
9. Acts as primary point of contact to resolve stakeholders' requests and execute daily operational processes.
10. Leads sales tools training and adoption initiatives to improve utilization and productivity.
11. Leads cross-functional projects to improve sales efficiency and processes.
12. Drives escalations, gap-to-green, and/or other issues to resolution.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 7+ years of sales operations or equivalent experience
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Experience presenting to senior leadership
Preferred Qualifications
- Experience working within a high-growth, technology company
- Bachelor's degree or equivalent, or experience using data and analytics to drive sales strategy and results
- Experience using data and analytics to drive sales strategy and results
- Understanding of AI capabilities and limitations in sales contexts
- Experience in prompt engineering and working with large language models
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, CA, Mountain View - 147,300.00 - 199,300.00 USD annually
USA, NY, New York - 147,300.00 - 199,300.00 USD annually
USA, TX, Austin - 133,900.00 - 181,200.00 USD annually
USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually
$109k-160k yearly est. 2d ago
Sales Operations Lead, Global Strategic Partners, AWS Specialist and Partners Sales Operations
Amazon 4.7
Austin, TX jobs
AWS is seeking a Sales Operations Lead, to drive data-driven decision-making and operational excellence for the Global Consulting Partner organization, focused on our Global Strategic Partners (GSP). This role is crucial in leading and scaling mission-critical frameworks, including goal setting, key initiatives, business reviews, and data analysis, to inform strategic recommendations in a rapidly growing, complex environment.
Working closely with GSP leadership, the Sales Operations Lead develops, implements, and manages sales processes, systems, and metrics to help Partner Development Managers and those involved in the sales process increase revenue growth and customer acquisition. Analyzes sales performance data to identify growth opportunities and process improvements. Partners with stakeholders to drive day-to-day operational excellence through sales process management, performance analysis, technology support, business reviews, operational planning, and communicating actionable insights, both verbally and in writing, while fostering strong stakeholder relationships.
As the AI-powered sales landscape continues to evolve, this role will be instrumental in leveraging the latest artificial intelligence and machine learning technologies to enhance sales processes and decision-making. The Sales Operations Lead will work closely with GSP leadership and cross-functional teams to responsibly implement and optimize AI-driven tools and workflows that augment the sales organization's productivity and effectiveness.
Key job responsibilities
1. Documents and implements standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness.
2. Develops and manages pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
3. Orchestrates AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems
4. Maintains sales tools data quality to ensure accurate reporting and forecasting
5. Implements sales workflows and automation to streamline process and improve seller efficiency
6. Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
8. Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
9. Acts as primary point of contact to resolve stakeholders' requests and execute daily operational processes.
10. Leads sales tools training and adoption initiatives to improve utilization and productivity.
11. Leads cross-functional projects to improve sales efficiency and processes.
12. Drives escalations, gap-to-green, and/or other issues to resolution.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth
We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud.
Basic Qualifications
- 7+ years of sales operations or equivalent experience
- Experience defining, refining and implementing sales processes, procedures and policies or equivalent
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Experience presenting to senior leadership
Preferred Qualifications
- Experience working within a high-growth, technology company
- Bachelor's degree or equivalent, or experience using data and analytics to drive sales strategy and results
- Experience using data and analytics to drive sales strategy and results
- Understanding of AI capabilities and limitations in sales contexts
- Experience in prompt engineering and working with large language models
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
The base salary range for this position is listed below. Your Amazon package will include sign-on payments, restricted stock units (RSUs), and sales incentives. Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at ******************************* .
USA, CA, Mountain View - 147,300.00 - 199,300.00 USD annually
USA, NY, New York - 147,300.00 - 199,300.00 USD annually
USA, TX, Austin - 133,900.00 - 181,200.00 USD annually
USA, WA, Seattle - 133,900.00 - 181,200.00 USD annually
$90k-141k yearly est. 2d ago
Head of Customer Strategy, Fashion (Shopbop & Zappos)
Amazon.com, Inc. 4.7
New York, NY jobs
We are seeking a customer obsessed leader to drive Shopbop & Zappos customer strategy. This pivotal role will shape how we understand, engage with, and grow our customer base through data-driven insights and strategic initiatives. You'll lead a high-impact team focused on translating customer insights into acquisition, engagement, loyalty and retention strategies to drive our customer goals. You will be the voice of the customer in leadership rooms and work closely with cross-functional leaders (e.g., Marketing, Traffic, Tech) to make our company wide efforts targeted and specific to our customer needs.
The ideal candidate embodies both analytical and strategic leadership capabilities. They have a proven track record of translating complex customer data into actionable business strategies, demonstrated through measurable improvements. They should have a collaborative mindset that enables them to work effectively across Marketing, Merchandising, and Technology departments. Their communication abilities should be exceptional, allowing them to influence senior leadership through data-driven presentations and strategic recommendations. Ideally, they will bring relevant experience from the fashion, retail or e-commerce sector, though strong customer strategy experience from other industries would be valuable. Most importantly, they should demonstrate a passion for understanding and enhancing the customer journey, with a proven ability to drive results in areas such as customer acquisition, retention, and loyalty.
Key job responsibilities
Define customer strategy for Shopbop & Zappos to achieve company wide customer goals, increasing new customer conversion, second purchase rates, and loyalty program effectiveness
Lead customer insights/CRM team, providing guidance and mentorship to ensure high-quality outputs.
Develop and execute comprehensive customer strategy based on quantitative and qualitative insights
Partner with marketing and traffic teams to optimize customer communication strategies across channels (email, push, etc.)
Build and maintain strong partnerships with cross-functional teams including Marketing, Merchandising, and Technology
Be the voice of the customer and biggest customer advocate in senior leadership meetings
About the team
The F2 Subsidiary Customer Experience org supports both Zappos and Shopbop, Amazon Fashion subsidiary businesses with teams in New York, NY, Madison, WI, and Las Vegas, NV. We are seeking a head of Customer that will report directly into the Chief CX Officer.
Basic Qualifications
Experience managing teams
Experience using data and metrics to drive improvements
Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
Experience driving direction and alignment with cross-functional teams
Bachelor's degree
8+ years of experience in customer strategy, CRM, strategic management consulting or related field
Strong strategic thinking, problem-solving abilities, and data-driven decision-making mindset
Preferred Qualifications
Experience in fashion, sports, retail or e-commerce
Usage of generative AI tools to enhance workflow efficiency, with a willingness to learn effective prompting and evaluation practices.
Ability to recognize opportunities where generative AI could enhance products, workflows, or customer experiences.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $141,400/year in our lowest geographic market up to $233,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************** This position will remain posted until filled. Applicants should apply via our internal or external career site.
$46k-78k yearly est. 1d ago
Business Development Representative
Adobe, Inc. 4.8
Austin, TX jobs
Adobe is looking for a high-energy, driven, and self-motivated individual to join Adobe's sales development team as a Sales Development Representative (SDR) for the Corporate Digital Media organization. As a SDR, you are the first line of contact wit Business Development, Representative, Development, Business, Social Media, Sales, Transportation, Business Services
$35k-64k yearly est. 1d ago
Mainframe Modernization Sales Consultant
IBM Computing 4.7
San Francisco, CA jobs
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You'll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you'll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You'll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Responsibilities
Providing subject matter expertise working with Consulting Partners and Practice Leaders towards identifying and progressing Mainframe Modernization opportunities.
Creating pipeline via campaigns: defining, developing, executing and articulating business outcomes from campaigns targeted at Mainframe Modernization prospects
Understanding typical industry business processes and architectures
Establishing deep client relationships
Communicating effectively with technical and business audiences
Consultative selling with clients and sales teams to identify, qualify, define approach, and craft services solutions for Mainframe Modernization opportunities
Develop material using appropriate frameworks and models
Facilitate and support modernization discovery and solutioning workshops
Understand client's business objectives, challenges and current state
Create a vision of the future state and outline implementation approach
Define compelling business propositions for proposals and presentations
Highlight benefit, value creation, key risks and mitigation strategies
Identify and discuss issues with the client
Work with the client and IBM teams to develop solutions
Provide modernization solutions that increase clients' competitiveness, improve business operations, drive largest business benefit, and improve customer experience
Establishing credibility with clients and IBM team members based on Mainframe Modernization expertise
Effectively applying Mainframe Modernization techniques, patterns and tools
Required technical and professional expertise
This role will focus on project sales, including:
Identifying opportunities and increasing pipeline
Defining and executing sales campaigns for targeted accounts
Participating in pre-sales activities to gain client mind share
Assessing current client requirements and solutioning competitive offering
Developing and presenting business cases and proposals
You are comfortable working in a matrixed organization, teaming and building trusted relationships with other service lines and business units within IBM to close deals. You have skills partnering and building trusted relationship with senior client contacts, including the CxO level.
Preferred technical and professional experience
At least 10 years of experience in technical sales solutioning role
At least 5 years of experience with North American clients
At least 5 years of experience in application modernization consulting, spanning the spectrum of modernization patterns
Experience assessing client environments for modernization opportunities
Experience developing and presenting impactful sales collateral to clients and internally
At least 5 years of experience developing and refining services offerings
At least 5 years of experience in a solution generating role
At least 5 years of experience working with mainframe and distributed computing technologies including; COBOL, CICS, JCL, IDMS, Natural, C#, Java, and / or .NET
At least 3 years of experience in next gen technologies (e.g. Cloud, Microservices, API)
At least 3 years of experience selling management consulting services
At least 3 years of experience building C level client relationships
At least 3 years of experience facilitating workshops / meetings
Experience in Mainframe Application Development and/or DevOps
Solution or Architecture Certification on AWS, Azure, IBM Cloud or Google Cloud
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
#J-18808-Ljbffr
$101k-131k yearly est. 1d ago
Senior Space Solutions Sales Lead, Americas
Loft Orbital, Inc. 4.0
San Francisco, CA jobs
A leading space infrastructure company is looking for someone to support the sales process from lead generation to contract negotiation for both physical and virtual payload services. The ideal candidate will have over 4 years of relevant sales experience and a deep understanding of the space industry. This role includes identifying opportunities, engaging with customers, and ensuring successful contract execution. The position offers a competitive salary and excellent benefits, including comprehensive healthcare options and flexible time off.
#J-18808-Ljbffr
JOB PURPOSE:
Responsible for the sale of single-family homes in designated communities. Coordinate all aspects of the home buying process to provide an outstanding customer experience. Ensure timely settlements to achieve monthly and annual goals. Performs general on-site administrative functions. Directs Sales Associates/Sales Assistants activities.
ESSENTIAL FUNCTIONS:
Duties and Responsibilities
Meet or exceed monthly sales/settlement quota.
Provide excellent customer service
Greet all prospective customers.
Demonstrates model home; provides information on home features and benefits.
Provide information regarding community and surrounding area.
Ensures that model home site is well maintained and presentable.
Assist customer with selection of home site, house plan, and structural options.
Pre-qualify customer and complete contract worksheet.
Prepare all contracts addenda, color selections, etc. accurately and completely.
Assist customer with loan application, obtain deposits per company requirements, and expedite submission and approval.
Liaison with production team to assure planning and execution of building process.
Follow up with loans, contingent contracts, listings of re-sales, homeowners after settlement.
Participate in weekly sales meetings.
Recruit, retain and direct activities of Sales Associates/Sales Assistants
Performs other duties as assigned by management.
QUALIFICATIONS:
Knowledge and Skills
Excellent oral and written skills
Punctual
Professional appearance
Excellent presentation skills
Demonstrated problem solving and negotiation skills
Well organized and self-directed
Strong interpersonal skills, customer service driven
Displays a friendly, enthusiastic, approachable manner
Education and Work Experience
Associate's degree in Business, Marketing, or Sales Marketing or equivalent of five years of experience in home sales; or combination of education and equivalent work experience
Prior experience in new home sales preferred but not required
Must be a licensed realtor in states where required
Must have valid driver's license for business travel
$56k-91k yearly est. 2d ago
Business Development Representative
Braze 4.2
Austin, TX jobs
At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you.
The Business Development team at Braze shapes future revenue success every day. It is the team at the forefront of identifying, understanding and helping potential customers build, enhance or transform their customer engagement offering.
Business Development Representatives (BDRs) at Braze grow into skilled commercial players and are trailblazers and action leaders when it comes to:
Identifying target accounts
Developing email and phone campaigns
Engaging C-suite prospects
Demonstrating the value of Braze
Qualifying early stage deals
BDR is a multi-faceted role, kept fresh and exciting by day-to-day priorities like building account strategies with Account Executives, discovery phone calls, meetings with leaders and executives across accounts, building personalized email sequences and attending events to generate new leads. The ultimate goal is to generate high quality relationships that transform into high quality new business opportunities.
Every individual has a personal quota, and shares a team goal. The team is collaborative, communicative and we are always the first to take action. There's a lot of support and camaraderie with plenty of room to be proactive and take control of your own sales success. It is one of the most energetic, fun teams at Braze!
BDRs gain huge value from working together at our amazing offices. BDRs at Braze have a hybrid schedule, which means they will be in office a minimum of 3 days a week. This allows our team to thrive in a learning environment together.
WHAT YOU'LL DO
BDR is a high impact role. The BDR will research accounts, develop and action a communication plan (via phone, email, LinkedIn, video etc) to generate new business opportunities (pipeline). There are proven processes to follow, several intuitive user friendly tools to use and KPIs to keep momentum up. BDR's prioritize outreach to prospects: the more relevant stakeholders we can speak with, the more likely we are to be successful in that account.
BDRs will manage their own meetings, and bring in other internal stakeholders as needed. They conduct high-level conversations with C-suite executives about their business goals, customer engagement and marketing challenges/opportunities with a view to understanding and 'qualifying' the opportunity. BDRs also deliver value-orientated pitches and solution demonstrations.
Ultimate success for a BDR is to generate the volume and value of deals required to hit their quota, and bring great new brands to Braze! This is done by meeting outreach KPIs, setting meetings and carrying out great discovery and qualification. The commission plan is uncapped, so once a BDR hits quota, they can keep on earning.
There is advancement potential for consistently successful BDRs, with personalized development plans, coaching and internal resources to plan for the next rewarding role at Braze.
WHO YOU ARE
Adaptable
Action orientated
Precise and engaging communicator (written and verbal)
Strong researcher
Creative
Problem solver
Intellectually curious
Self aware/coachable
Intrinsically motivated
Well organized and accountable
Relentlessly tenacious
For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $42,600 and $55,000/year with an expected On Target Earnings (OTE) between $71,000 and $92,000/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full- and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company.
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we've got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging. Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Braze is proudly certified as a Great Place to Work in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In's Best Places to Work. In 2024, we were included in U.S. News & World Report's Best Companies to Work For (Top 10%) and recognized in Great Place to Work's Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.
Additionally, we were featured in Great Place to Work UK's Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.
You'll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, SĂŁo Paulo, Seoul, Sydney and Tokyo - not to mention our employees in nearly 50 remote locations.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience - regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we'd love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
$42.6k-55k yearly 1d ago
Sales Consultant
DRB Homes 3.7
Dallas, TX jobs
Top Tier Builder Looking to Build Bench Strength!
The nation's 3rd largest private homebuilder is looking to grow its sales leadership bench.
If you are a New Home Sales Leader with at least one year of experience that wants to grow...we're looking for top talent in the Dallas/Ft. Worth area. This team is growing!
At DRB Homes, we pride ourselves on our culture and our ability to make our company a place that employees enjoy coming to work each day. We believe hard work is important but we also know that balance is essential. We encourage employees in becoming their best, both personally and professionally. Everything we produce is a result of the hard work and talent of our team members. We believe that when good ideas are shared, even better things can happen.
The Company offers numerous options to help its employees achieve their financial, professional, and wellness goals including:
Medical, dental, and vision insurance options
Paid sick time off
Company provided life insurance policy
401(k) plan and match
Gym membership reimbursement
Career development and opportunities for advancement
Charitable activities and more
General Duties and Responsibilities:
Build rapport with prospective buyers, determine buyer's housing needs and interests, demonstrate our model home and/or inventory homes and lots based on the prospect's needs
Convert community traffic to sales at the projected ratio
Follow up with all potential buyers in order to convert to sales; prospect and develop referral contacts
Present the value of using our preferred lender and achieve the preferred lender capture rate goal
Ensure that all prospects fill out a Prospect Registration and enter all information into Hubspot
Manage buyer through the design, loan, start, construction, and closing process to ensure timely completion of buyer activities; coordinate appointments and follow up as needed
Maintain a constant line of communication with buyers and assist them through the entire process from prospect through closing and warranty; keep the customer informed of the status of home at each stage of the process
Troubleshoot and offer suggestions for solving any problems which may lead to a delayed closing; handle problems in a timely fashion
Maintain a high level of integrity and customer satisfaction, meet company goals for Closing Survey results
Develop a thorough knowledge of home features, options pricing, and design center selections and effectively communicate those to prospects and buyers
Know current market conditions; update CMA as required by Management
Host and attend realtor events; coordinate events such as model home grand openings and referral events
Qualifications:
1 or more years of history of high sales performance in new sales
Strong demonstration of the principles of product demonstration, sales techniques, and quality customer service
Strong verbal and written communication skills, adaptable to varying styles while projecting a positive image of the company
Must be skilled at persuasion, negotiation, resolving conflict, identifying the needs of others, and making effective presentations
Ability to work autonomously and be internally driven to meet goals which will lead to success in the position; must be organized and customer service oriented
Able to work weekends
At DRB Homes, employment opportunity is based upon personal capabilities and qualifications without regard to race, creed, color, religion, sex, age, ancestry, national origin, disability, veteran status, pregnancy, genetic information, sexual orientation, gender identity, or any other protected characteristic as established by law.
If you require a reasonable accommodation to apply for this position please contact DRB Group's corporate offices at ************.
$53k-86k yearly est. 1d ago
Sales Enablement Specialist ll
Allvue Systems LLC 4.2
New York, NY jobs
About Allvue
We are Allvue Systems, the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We're looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Working at Allvue Systems means working with pioneers in the fintech industry. Our efforts are powered by innovative thinking and a desire to build adaptable financial software solutions that help our clients achieve even more. With our common goals of growth and innovation, whether you're collaborating on a cutting-edge project or connecting over shared interests at an office happy hour, the passion is contagious. We want all of our team members to be open, accessible, curious and always learning. As a team, we take initiative, own outcomes, and have passion for what we do. With these pillars at the center of what we do, we strive for continuous improvement, excellent partnership and exceptional results. Come be a part of the team that's revolutionizing the alternative investment industry. Define your own future with Allvue Systems!
Job Summary
The Sales Enablement Manager plays a critical role in accelerating sales performance by equipping revenue teams with the training, tools, insights, and certifications needed to succeed. This role owns the end-to-end enablement experience, from new hire onboarding to continuous education and GTM readiness. Ensuring programs are scalable, data-driven, and tightly aligned to business priorities. Partnering closely with Sales, Product Marketing, and Product, this role leverages tools like Gong, LMS platforms, and AI-driven insights to deliver impactful training, close skill gaps, and drive measurable improvements in sales effectiveness.
Responsibilities
Onboarding and Continuous Training/Certification
Own & deliver new hire onboarding for roles such as account executives, business development representatives and account managers, ensuring all sales hires are prepared to deliver results quickly and effectively
Design and deliver continuous training and certifications to address ongoing developmental needs of sales teams, with a focus on scalability and measurable outcomes
Maintain, update, and improve training content such as sales playbooks, GTM certifications, and interactive e-learning materials within Docebo or similar LMS tools
Implement metrics to track the progress and effectiveness of training programs, ensuring high adoption rates and desired performance outcomes
GTM Launch & Sales Enablement Strategy
Collaborate with Product Marketing and Product teams to standardize and enhance the Go-To-Market (GTM) launch processes, ensuring alignment with the enablement strategy
Build and deliver standardized GTM-related resources to the sales organization, including certifications, modules, competitive playbooks, and other relevant enablement materials
Lead cross-functional efforts to ensure sales teams receive the tools and knowledge to confidently execute GTM strategies
AI & Data-Driven Enablement
Leverage Gong insights and other enablement data to identify critical training gaps and adjust enablement programs for maximum impact
Develop and execute Gong campaigns to assess the effectiveness of training initiatives and create actionable improvement plans based on results
Explore and incorporate AI-driven strategies and tools to improve the scalability, relevance, and efficiency of enablement initiatives
Training Delivery & Support
Lead engaging and impactful organization-wide training sessions, small group coaching, and 1:1 training sessions as necessary
Build relationships and serve as a trusted advisor to sales teams, ensuring training material and initiatives directly support their success
Work closely with sales leadership to understand specific challenges and tailor training to address role-specific needs and objectives, including account executives, business development representatives and account managers
Requirements
2 to 4 years of experience (preferred) in sales enablement, sales, supporting sales teams, education, or related fields, with a proven ability to deliver impactful enablement programs
Experience creating and maintaining training courses or certifications using Docebo or a similar Learning Management System (LMS)
Hands-on experience and familiarity with Gong and other sales enablement tools (e.g., ZoomInfo, Preqin), with an ability to extract insights and turn them into actionable enablement strategies
Comfortable leading a variety of training formats, including new hire onboarding, org-wide training sessions for roles such as account executives, business development representatives and account managers, as well as targeted small group coaching and 1:1 sessions
Ability to think strategically about ongoing/continuous education, ensuring training programs evolve with the business and address team-specific needs
Strong communication and presentation skills for engaging large audiences and diverse teams
Analytical mindset with experience interpreting tool usage (e.g., Gong) and other data points to develop measurable training and enablement strategies
Ability to identify and integrate AI-driven processes into enablement efforts, contributing to innovative training and coaching solutions
Exceptional collaboration skills to align goals and deliverables across Product Marketing, Product, and Sales teams
Excellent English written and verbal communication
Education/Certifications
*
A Bachelor's Degree in fields such as Business, Sales, Information Systems, Technology, Communications, Education, or Finance, or an Associate's Degree with equivalent experience.
What We Offer
Health Coverage options along with other voluntary benefits
Enterprise Udemy membership with access to thousands of personal and professional development courses
401K with Company match up to 4% or Employee Pension plan
Competitive pay and year-end bonus potential
Flexible PTO
Charitable Donation matching, along with Volunteer and Voting PTO
Numerous team building activities to promote collaboration in a fun and fast-paced work environment
The target compensation for this role is specific to the U.S. Your estimated compensation will be based upon a variety of factors, including but not limited to your skills, experience, education, licensures and/or certifications, and the local market. The estimated range for the role is $76,000 to $90,000.
EEOC Statement
Allvue Systems provides equal employment opportunities (EEO) for all employees and applicants for employment. We recognize the real value of bringing people together from diverse backgrounds, experiences and perspectives - we don't just accept difference, we celebrate and support it. We are committed to advancing these efforts through our strategies to hire, promote, create and support a diverse and inclusive environment throughout our workforce and workplace. It is our policy to prohibit discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. In addition, Allvue will provide reasonable accommodations for qualified individuals with disabilities.
$76k-90k yearly 1d ago
Sales Strategy & Operations - Government and Education
Openai 4.2
San Francisco, CA jobs
About the team
OpenAI's mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world's best scientists, engineers, and business professionals into one lab together to accomplish this.
In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible.
About the Role
Our GTM team is uniquely positioned to help customers realize the transformative potential of advanced AI models for their businesses and end users. As part of the GTM Strategy & Operations team, you'll play a critical role in guiding the GTM strategy and driving operational efficiency to accomplish this mission.
This role will serve as a trusted advisor to OpenAI for Government leadership and OpenAI for Education leadership -providing data-driven insights, managing core operating cadences, and leading high-impact projects that influence how we engage with government customers and scale our business. You'll collaborate cross-functionally with Finance, Enablement, Data and Growth Strategy teams to align efforts, drive efficiencies, and accelerate growth.
In this role, you'll:
Drive operating cadences for the Government and Edu businesses (e.g. forecasting, pipeline review, top accounts review, monthly / quarterly business reviews) and conduct strategic analyses to determine trends and identify opportunities for process and strategy optimization
Collaborate with GTM leadership and cross-functional stakeholders to develop go-to-market strategy and resource plans
Design and manage territory allocation to optimize Government and Edu team performance; Collaborate closely with the GTM leadership to ensure alignment with overall business objectives and provide data-driven recommendations for territory adjustments.
Lead strategic projects to improve efficiency and effectiveness across the revenue organization.
Partner closely with technical teams to implement processes systematically.
Work closely with the data team to ensure data accuracy and availability for revenue-related activities.
You might thrive in this role if you have:
7+ years experience in revenue operations or strategy at a high-growth, technology company
Extensive experience with government-related sales or GTM organizations. Preferred if covered multiple areas including national security, federal civilian, state and local government, business partnerships, and/or international public sector
Some experience with Edu-related sales or GTM organizations (higher education, k-12, and/or international)
Proficiency in Salesforce.com and data analysis tools (e.g., SQL, Excel)
Strong analytical skills with a focus on attention to detail
Experience building territories, comp plans, and setting quotas for GTM teams
Exceptional project management skills, with experience leading complex, cross-functional initiatives
Strong communication skills and executive presence
An understanding of the AI landscape, our applications, and the problems they solve for our customers.
The ability to thrive in ambiguity and work autonomously
Exceptional organizational skills
The ability to operate with high horsepower, be adept at frequent context switching and working on multiple projects at once with expansive ownership, and ruthless prioritization
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
OpenAI's affirmative action and equal employment opportunity policy statement.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form. No response will be provided to inquiries unrelated to job posting compliance.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.
OpenAI Global Applicant Privacy Policy
At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
#J-18808-Ljbffr
$84k-127k yearly est. 5d ago
Business Development Representative
Apollo.Io 4.0
Austin, TX jobs
Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startups to some of the world's largest enterprises. Founded in 2015, the company is one of the fastest growing companies in SaaS, raising approximately $250 million to date and valued at $1.6 billion. Apollo.io provides sales and marketing teams with easy access to verified contact data for over 210 million B2B contacts and 35 million companies worldwide, along with tools to engage and convert these contacts in one unified platform. By helping revenue professionals find the most accurate contact information and automating the outreach process, Apollo.io turns prospects into customers. Apollo raised a series D in 2023 and is backed by top-tier investors, including Sequoia Capital, Bain Capital Ventures, and more, and counts the former President and COO of Hubspot, JD Sherman, among its board members.
As a Business Development Representative at Apollo, you'll be a front-line outbound specialist, generating top-of-funnel meetings through high-volume, phone-first outreach. Based in Austin, TX this early-career track role is trained in Apollo proprietary outreach methodologies and is on a pathway to become a future AE or AM. You'll work from our Apollo offices at least 3 days/week, collaborating with fellow BDRs, Managers, and GTM teams.
A day in the life...
You'll be responsible for:
Owning phone-first outbound outreach using Apollo's Parallel Dialer
Booking qualified meetings for Account Executives
Driving Campaign outreach supported by Marketing
Mastering call architecture, talk tracks, and objection handling strategies
Logging performance, taking coaching feedback, and improving week over week
You'll learn the fundamentals of:
Cold outbound strategy and campaign messaging
Qualification, discovery, and objection handling
Team-based collaboration and RevOps tooling
Sales performance psychology and compensation-based motivation
Mindset and Behaviors
Bring your grit and determination to advance our company's values, unique culture, and future results.
Engage as your unique self in a diverse, inclusive and high-performing team
Thrive in a competitive environment, embracing challenges, enjoying objection handling, and using setbacks as fuel to improve and win.
Have a positive outlook, a strong ability to take responsibility for successes and failures, and a relentless drive to keep improving.
Maintain a sharp focus on your goals and a belief that your daily, weekly and monthly activities will help achieve them.
Possess a competitive spark, a hunger to win, and a determination to outperform in a fast-paced, high-stakes environment.
Be a self-starter who proactively identifies opportunities, takes initiative, and stays motivated in the face of multiple objections and "no's."
Minimum Qualifications
Have at least 1 year of experience working with high volume calling environments or similar fast-paced, semi-repetitive work environments.
Top performer in your current role.
Proven track record of consistently meeting activity targets
Experience using strong selling techniques & objection handling processes, day to day.
Ability to communicate, present to, and influence key stakeholders across both technical and non-technical roles.
Adaptable with the ability to pick up new technologies, assess situations quickly, and find smarter ways to achieve goals.
Coachable- loves to learn, receive feedback, and improve their skills.
Must be willing to be in office 3 days a week in our Austin, TX location.
The listed Pay Range reflects base salary range, except for sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commission/sales bonus targets and annual base salary for the role. This pay range may be inclusive of several career levels at Apollo and will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.
Additional benefits for this role may include equity; company bonus or sales commissions/bonuses; 401(k) plan; at least 10 paid holidays per year, flex PTO, and parental leave; employee assistance program and wellbeing benefits; global travel coverage; life/AD&D/STD/LTD insurance; FSA/HSA and medical, dental, and vision benefits.
Annual Pay Range
$80,000-$85,000 USD
We are AI Native
Apollo.io is an AI-native company built on a culture of continuous improvement. We're on the front lines of driving productivity for our customers-and we expect the same mindset from our team. If you're energized by finding smarter, faster ways to get things done using AI and automation, you'll thrive here.
Why You'll Love Working at Apollo
At Apollo, we're driven by a shared mission: to help our customers unlock their full revenue potential. That's why we take extreme ownership of our work, move with focus and urgency, and learn voraciously to stay ahead.
We invest deeply in your growth, ensuring you have the resources, support, and autonomy to own your role and make a real impact. Collaboration is at our core-we're all for one, meaning you'll have a team across departments ready to help you succeed. We encourage bold ideas and courageous action, giving you the freedom to experiment, take smart risks, and drive big wins.
If you're looking for a place where your work matters, where you can push boundaries, and where your career can thrive-Apollo is the place for you.
Learn more here!
$80k-85k yearly 1d ago
Client Services Representative
Eteam 4.6
Southfield, MI jobs
Job Title: Client Services Representative
Another Job Location:- Memphis, TN
Job Duration: 6 months contract Duties: Local candidates only to Southfield, MI. Hybrid role onsite 3 days per week and WFH 2 days per week. Wednesdays and either Monday or Friday are mandatory, the third day may be chosen by the new hire.
Strictly temporary for now but opportunity for extension or conversion may occur (not guaranteed)
Laptop provided
Work Schedule 9 AM ET- 6 PM ET with 1 hour lunch (must be in their seat logged in at 9 AM) Attendance Policy- No more than 2 tardies and/or unexcused absences within a 30 day period.
The Client Services Representative (not to be confused with Client Service Associates) will be responsible for supporting the Client Services team located at the Southfield, MI office. The Client Services department is considered the 'main point of contact' for (internal and external) clients who have questions or general inquiries that need resolution. The client base consists branch associates, Financial Advisors, or the clients of Financial Advisors. In addition, this particular team manages client access websites, where clients can access their accounts, online trade, etc.
These 4 Client Service Reps will be responsible for handling basic customer inquiries, such as: a client forgot their username or password, client needs to update their home address or phone number, etc.
The typical call volume per Client Service Rep is roughly 50-60 calls per day. However, call volume will increase during tax season and the associates may receive up to 80 calls per day.
Training will last 1-2 weeks. The CSR's will practice doing mock calls with other associates. The Client Services team does not read off scripts while on the phone. Instead, they will have access to a SharePoint site which houses 'go-to' guides on how to handle various customer scenarios. Performance Monitoring Management will randomly listen in on calls in order to evaluate performance. They will primarily be measuring call quality, compliance (ensuring all of the necessary steps were taken i.e. verifying the caller's identify before proceeding, etc.), documentation / accuracy, call time, etc. Manager stated that their department focuses more on quality rather than quantity.
Job Duties:Responsible for answering inbound calls from clients, while providing exceptional customer service
Resolve general inquiries such as username / password resets, address changes, phone number changes, etc.
Document call activity using Clients' proprietary system (they will be expected to document while on the phone with the customer)
Responds to inquiries or complaints received through phone calls, correspondence and/or face-to-face contact with clients concerning the bank's products or services
Reviews and researches requests or problems obtaining necessary information from policies, procedures or practices
Coordinates problem resolution with appropriate departments
Informs customers of standard procedures or resolution of problem
Follows up, either verbally or in writing, to ensure customer satisfaction
Determines best method to resolve problems to ensure customer satisfaction and adherence to company policies
Skills:Must possess 2-3 years of recent customer service experience, ideally from a call center.
Must have the ability to type and be on the phone at the same time.
Ability to navigate through numerous systems at once
Experience using dual monitors
Proficient user with Microsoft Word, Outlook, and basic Excel
Ability to type at least 40 WPM
Exceptional customer service skills; easy to understand
Excellent verbal and written communication skills; ability to use proper grammar and spelling
Experience within the banking or financial services industry is preferred but not required
Education: Minimum of a High School Diploma or equivalent
$32k-40k yearly est. 3d ago
Business Development Representative
Virtually 3.6
Nashville, TN jobs
BUSINESS DEVELOPMENT REPRESENTATIVE (BDR)
Profile
VirtuAlly was founded in 2017 as a spinout from the Medical University of South Carolina, home to one of the nation's two Telehealth Centers of Excellence. VirtuAlly is a pioneer in redefining virtual care- leveraging next-generation technology and innovation with compassion and human caring. We're committed to protecting the lives entrusted to our care, ensuring each patient experiences attentive, quality care while every caregiver is equipped with the tools and confidence to excel.
Through cutting-edge virtual staffing solutions, we inspire, assist and elevate healthcare teams, allowing them to concentrate on their most important priority: their patients. We're more than just a service. We stand alongside your teams as a trusted Ally, offering collaborative, customized, virtual caring solutions for a new and dynamic world of healthcare
Mission and Vision
Our mission is infusing next-generation technology and compassion into the world of virtual caring™ and our vision is to lead the way in virtual patient care evolution.
Our Values
Be COMPASSIONATE - Compassion and empathy for patients, customers, and our fellow team members are at the heart of all that we do.
Be AUTHENTIC - We recognize and celebrate diversity among our patients, clients, and team members. We are open, honest, and clear in our communications.
CELEBRATE - Patient care is a serious business, but one that we approach with positivity and enthusiasm.
ASPIRE - We are committed to always building and maintaining the strengths of our foundations so that our innovations have a platform on which to flourish.
What We Do
Virtual Nursing
Experienced nurses providing remote clinical support, patient education, and discharge coordination to improve efficiency and patient outcomes.
Telesitting
Scalable, real-time patient monitoring command center to reduce falls, enhance safety, and cut sitter costs.
Who We Serve
Position Summary
As a Business Development Representative (BDR) at VirtuAlly, you'll be the first point of contact in our sales process, responsible for generating and qualifying new business opportunities. You'll play a key role in growing our pipeline by identifying and engaging healthcare decision-makers at hospitals and health systems who are ready for modern staffing solutions.
This role is ideal for a highly motivated, curious, and coachable professional looking to advance their career in a high-impact, mission-driven environment.
This is a remote role with flexibility in location. To best support our sales operations, candidates are preferred to be based in the Central or Mountain Time Zones, with a preference for Dallas, Denver, Nashville, or Kansas City.
Essential Functions
These are the key responsibilities of the Business Development Representative.
Prospect and identify potential customers through outbound calls, email campaigns, LinkedIn outreach, and events
Qualify inbound and outbound leads to assess fit and interest in VirtuAlly's solutions
Research target accounts and personalize outreach based on clinical and operational challenges
Collaborate with Sales Executives to develop account strategies and hand off qualified opportunities
Maintain accurate and up-to-date activity records in our CRM (HubSpot)
Help build and refine outreach cadences, talk tracks, and messaging strategies
Stay up to date on trends in virtual care, healthcare staffing, and provider operations
Consistently meet activity and pipeline generation targets
Required Qualifications
Candidates must meet the following minimum qualifications to be considered:
1-3 years of experience in a sales, BDR, or SDR role-in healthcare, staffing, or SaaS
Strong communication skills with a professional and empathetic approach
Highly organized and process-driven with strong time management
Self-starter with a high degree of motivation and ownership
Comfortable with CRM systems (preferably HubSpot) and outreach tools (e.g., LinkedIn Sales Navigator, Apollo, ZoomInfo)
Eagerness to learn, improve, and contribute in a collaborative team environment
Preferred Qualifications
Additional skills, experience, or credentials that are desirable but not mandatory:
Prior experience prospecting into hospitals, health systems, or IDNs
Familiarity with clinical operations, virtual care, or health tech solutions
Previous healthcare provider experience
Exposure to multi-touch, multi-channel outbound prospecting strategies
What We Offer
Competitive base salary + commission
Remote-first culture with flexibility and autonomy
Supportive, mission-driven team invested in your growth
Health benefits, 401(k), and generous PTO
Opportunity to help solve the healthcare staffing crisis with modern solutions
Additional Information
The duties listed are intended to describe the essential functions of the position. Additional duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This job description outlines key duties but may be adjusted as business needs evolve.
This role will report to the Sales VP.
This role requires the ability to travel or be on-site up to 15% of the time for events, presentations, and team collaboration.
As a Technical Inside SalesRepresentative (TISR) at Bray Ball Valves/ Flow-Tek, you will serve as the primary point of contact for our valued customers, ensuring exceptional service and support. You will collaborate closely with internal departments SalesRepresentative, Inside Sales, Technical, Valve, Representative, Sales, Manufacturing
$34k-48k yearly est. 7d ago
Bilingual Samsung Sales Specialist- Part Time
2020 Companies 3.6
Houston, TX jobs
Job Type:
Regular
Samsung and 2020 Companies are looking for passionate, part-time Bilingual Sales Experience Specialists to join the team!
Step into our interactive and fun product theater, where you'll treat shoppers to an immersive experience with Samsung's exceptional products and services. As a Sales Experience Associate, you are the life force of your store. Your mission is to create a vibrant, engaging, and positive atmosphere where customers feel empowered to explore and fall in love with Samsung technology.
With your entrepreneurial spirit, every customer engagement is a personalized concierge experience. You'll build trust from the moment they walk in, ask the right questions to uncover their needs, and guide them to their ideal tech solutions. If you have a contagious personality and are a real team player, you'll fit right in!
Pay: $20 per hour
Schedule: Retail schedule with part-time hours; includes evenings and weekends
Work Location: Samsung Experience Store
Our Benefits
Competitive compensation, daily team-based incentive potential
Weekly Pay!
On-demand pay options through DailyPay
Work a minimum of 15 hours weekly
Opportunities for advancement
Exciting work environment to showcase your customer service skills
Share and learn with ongoing training and development
Consistent schedule to enable a work/life balance or career
About Us:
At 2020 Companies, we empower individuals to shape the future of technology. As a trusted partner to the world's leading brands, we offer our team members opportunities to make a meaningful impact by applying their skills and expertise to drive innovation and success.
Job Description:
* Be the life force of the store! Greet every customer with a welcoming and energetic attitude.
* Be proactive and a true detective, using open-ended questions to discover a customer's needs and provide personalized, perfect-fit solutions with confidence.
* Become a trusted advisor, guiding customers through the entire sales journey and helping them create an incredible technology experience with Samsung products.
* Show off your technical skills by providing basic device troubleshooting, diagnosing mobile device issues, and facilitating service tickets.
* Master the art of the upsell, confidently recommending product bundles and complementary items to encourage additional purchases.
* Build lasting customer relationships that lead to repeat business and positive word-of-mouth.
* Handle customer escalations with empathy and a can-do attitude, turning a negative experience into a positive solution.
* Stay in the know by completing all product, services, and soft skills training to become a Samsung expert.
* Crush your personal sales goals while helping the store hit its overall performance targets.
Qualifications
* Customer Focus: Building a strong customer relationship and delivering customer-centric solutions.
* Drives Results: Consistently achieving results, even under challenging circumstances.
* Instills Trust: Gaining the confidence and trust of others through honesty, integrity, and authenticity.
* Persuades: Using compelling arguments to gain the support and commitment of others.
* Situational Adaptability: Highly adaptable with the ability to adjust sales strategies to meet evolving market conditions and customer needs.
* You are available to work evenings, weekends, and holidays in a retail environment.
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.