Customer Support Representative - Work from Home - TurboTax
Turbotax
Work from home job in South Burlington, VT
Work from home with TurboTax Product Expert
Get paid $18.50 per hour¹
Get a $405 Certification bonus³
Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday⁴
Earn an additional $5/hr from April 9-15 for all hours worked
Fast 24 hour Certification³
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything.
Get paid $18.50 per hour¹
Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert³
$5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify
Certification takes place over 3 days
Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday⁴
Minimum 25 hours per week required, want to work more? Go for it!¹
You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate
Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:
This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions.
Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically.
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service.
$40k-48k yearly est. 4d ago
Looking for a job?
Let Zippia find it for you.
Data Entry Product Support - No Experience
Glocpa
Work from home job in South Burlington, VT
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$70k-102k yearly est. 60d+ ago
Work from Home - Need Extra Cash??
Launch Potato
Work from home job in Burlington, VT
Earn Extra Cash While Working From Home Make extra cash with this list of side gigs-part-time, passive income, and flexible options! Your Next Side Hustle Start Earning Today!
$27k-56k yearly est. 1d ago
Enterprise Customer Success Manager
Connecteam
Work from home job in Georgia, VT
Who Connecteam is:
Connecteam is a TLV-based startup on a mission to revolutionize the work experience for 80% of the global workforce-the deskless employees. Our business management platform helps thousands of businesses thrive by simplifying workforce management, eliminating daily operational complexities, and empowering teams to focus on what truly matters: growing and running their business.
Enterprise Customer Success Manager
What's the job?
The Enterprise Customer Success Manager is responsible for overseeing Connecteam's Large business and Enterprise customers, ensuring their sustained success.
The ideal candidate will possess a deep understanding of workforce management processes within large business environments, exhibit exceptional relational skills, and serve as a trusted advisor to customers. They will leverage their background in digital transformation to identify challenges, craft tailored solutions, and introduce innovative strategies. This approach aims to boost adoption and deliver unparalleled value.
This is a fully remote position.
Your main responsibilities will include
Develop and execute customer success plans based on their main desired business outcomes
Ensure that customers obtain the maximum value from their Connecteam investment and use their licenses
Consult with customers to help them solve problems and achieve their goals
Analyze data to track customer progress and identify areas for improvement
Stay up-to-date on industry trends and best practices
Work collaboratively with other departments and teams to ensure customer success
Work with customers to create new use cases/success stories
Ensure any escalated clients are resolved quickly, using resources from across the company ecosystem
Which qualifications you'll need:
Experience in B2B SaaS - 2 years of experience MUST
Customer-facing experience
Superb written and verbal communication skills
Creative, high energy, entrepreneurial self-starter comfortable running initiatives independently within a very high-paced environment
Experience in helping customers deploy and see the value of the products they have purchased.
Experience in building relationships with senior business & platform stakeholders.
A team player who enjoys getting and providing feedback, sharing ideas, and constantly improving together
Advantage- Experience working in a global team, for an international company
Advantage:
Experience working in an international, remote-first SaaS company
Background in HR Tech, Workforce Management, or related industries
Hiring process with us:
At Connecteam, we aim to complete our hiring processes at lightning speed, keeping the time between when we receive your CV until you (hopefully) sign with us super short, communicative and transparent.
Benefits:
Medical coverage.
Insurance plan.
Paid time off for vacation, sick days.
401(k)
Salary range: 100-120K
We are accepting applications from employees working in the following states: Texas, New York, South Carolina, North Carolina, Colorado, Florida, Utah, and Georgia.
Joining Connecteam Is The Smart Move:
We build our people up. Every team member is treated as a long-term investment and we recognize the value in always nurturing and training them so they can go above and beyond in their skills and job duties.
We make an impact on our customer's business. We are on a mission to provide managers of all business types and sizes with the tools they need to communicate, operate, engage, and run their deskless workforce. Our product offers them an effective and affordable solution to run their business.
We get the job done. Connecteam employees are passionate in executing their job duties so they can drive the company forward and provide real value to our customers.
We have fun! From weekly happy hours to holiday parties, we always enjoy each other's company (and good food, of course). Connecteam is like one big, happy family!
Everyone is welcome. Connecteam is committed to building an encouraging, caring, and supportive environment. We share a responsibility to support our team and enrich their lives.
Together we will shape the future of work!
Our privacy policy
$72k-113k yearly est. Auto-Apply 60d ago
Security Generalist/F-35/Burlington, VT - Level 3
Lockheed Martin 4.8
Work from home job in South Burlington, VT
What We're Doing: Lockheed Martin's, Rotary & Mission Systems (LM RMS), Program Security and Compliance invites you to step up to one of today's most daunting challenges: the protection of advanced government capabilities leading to warfighter supremacy against our peer and near peer adversaries. As a program security professional at Lockheed Martin, you'll safeguard the sensitive information and warfighting capabilities that our citizens and the world depend upon to protect U.S. and ally interests. Here, you'll work alongside other program security experts and military members to support their military operational objectives by providing them with a safe and secure operating environment. In this fast-paced, real-world environment, you'll draw on all your education and experience as well as the resources of Lockheed Martin to keep these capabilities protected.
The Work:
Duties will include but are not limited to:
This position will support F-35 security operations, responsible for the security of classified and unclassified areas of the F-35 Full Mission Simulator (FMS) Facility and classified areas of the Vermont Air National Guard, as required. As the first line of security defense, this position will enforce all local security policies and procedures, oversee visitor access, enforce the proper handling and storage of classified documents and electronic media, access control, physical security measures, perform random searches, conduct self-inspections, and prepare for customer inspections.
Required to communicate and interact professionally during the enforcement of security policy and procedures with senior ranking military officers, enlisted personnel and key GOV stakeholders with confidence, poise and professionalism. Identify, implement, and enforce overall security requirements for the proper handling of Government data. Continually adapt and revise training plans for F-35 security professionals. Support either first, second or third shift operations to include weekends as required. While assigned shifts should be stable, applicants may be required to change shifts, if necessary, to support mission requirements. On occasion, incumbents may be required to work 1st or 2nd shift and a non-standard work schedule that differ from their primary shift being hired for.
Who we are:
The program is eager for program security professionals. In support of our US Marine Corps, US Navy and US Air Force customers, members of the team are responsible for providing all aspects of security support services such as Physical Security (PHYSEC), Personnel Security (PERSEC) Collateral Security, Security Education and Training (SETA), Access Control, Media Control, Construction Security Management, and Squadron deployment support.
On occasion, incumbents may be required to work 1st or 2nd shift and a non-standard work schedule that differ from their primary shift being hired for.
Why Join Us:
Your Health, Your Wealth, Your Life
Our flexible schedules, competitive pay and comprehensive benefits enable you to live a healthy, fulfilling life at work and home.
Learn more about Lockheed Martin's competitive and comprehensive benefits package.
We support our employees, so they can support our mission.
#OneLMHotJobs
#rmshotmiljobs
Basic Qualifications
Current security clearance investigation or Continuous Evaluation (CE) date within 5 years of the investigation close date.
Must be able to obtain and maintain Special Access Programs (SAP) Access.
Experience working program security in a Special Access Programs (SAP) environment.
Desired skills
Experience working in a Special Access Program (SAP) environment.
Experience working in a military environment.
Knowledge working with the F-35 program security environments.
Experience providing briefings and/or trainings.
Self-starter with outstanding communication skills.
Outstanding written and verbal communicative skills.
Experience with DoD 5205.07, Volumes 1-4.
Experience with implementing Special Access Programs (SAP) procedures. In depth ICD 705 Physical Security knowledge and application.
Lockheed Martin is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.
The application window will close in 90 days; applicants are encouraged to apply within 5 - 30 days of the requisition posting date in order to receive optimal consideration.
*
At Lockheed Martin, we use our passion for purposeful innovation to help keep people safe and solve the world's most complex challenges. Our people are some of the greatest minds in the industry and truly make Lockheed Martin a great place to work.
With our employees as our priority, we provide diverse career opportunities designed to propel, develop, and boost agility. Our flexible schedules, competitive pay, and comprehensive benefits enable our employees to live a healthy, fulfilling life at and outside of work. We place an emphasis on empowering our employees by fostering an inclusive environment built upon integrity and corporate responsibility.
If this sounds like a culture you connect with, you're invited to apply for this role. Or, if you are unsure whether your experience aligns with the requirements of this position, we encourage you to search on Lockheed Martin Jobs, and apply for roles that align with your qualifications.
Other Important Information
By applying to this job, you are expressing interest in this position and could be considered for other career opportunities where similar skills and requirements have been identified as a match. Should this match be identified you may be contacted for this and future openings.
Ability to work remotely
Part-time Remote Telework: The employee selected for this position will work part of their work schedule remotely and part of their work schedule at a designated Lockheed Martin facility. The specific weekly schedule will be discussed during the hiring process.
Work Schedule Information
Lockheed Martin supports a variety of alternate work schedules that provide additional flexibility to our employees. Schedules range from standard 40 hours over a five day work week while others may be condensed. These condensed schedules provide employees with additional time away from the office and are in addition to our Paid Time off benefits.
Security Clearance Information
This position requires a government security clearance, you must be a US Citizen for consideration.
Pay Rate: The annual base salary range for this position in California, Massachusetts, and New York (excluding most major metropolitan areas), Colorado, Hawaii, Illinois, Maryland, Minnesota, New Jersey, Vermont, Washington or Washington DC is $69,900 - $123,280. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
(Washington state applicants only) Non-represented full-time employees: accrue at least 10 hours per month of Paid Time Off (PTO) to be used for incidental absences and other reasons; receive at least 90 hours for holidays. Represented full time employees accrue 6.67 hours of Vacation per month; accrue up to 52 hours of sick leave annually; receive at least 96 hours for holidays. PTO, Vacation, sick leave, and holiday hours are prorated based on start date during the calendar year.
This position is incentive plan eligible.
Pay Rate: The annual base salary range for this position in most major metropolitan areas in California, Massachusetts, and New York is $80,400 - $139,380. For states not referenced above, the salary range for this position will reflect the candidate's final work location. Please note that the salary information is a general guideline only. Lockheed Martin considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/ training, key skills as well as market and business considerations when extending an offer.
Benefits offered: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Paid time off, and Holidays.
This position is incentive plan eligible.
$80.4k-139.4k yearly 10d ago
Data Entry Product Support - No Experience
Glocpa
Work from home job in Cambridge, VT
We're looking for Customer Support Product Testers across the US to work from home and help top brands improve their products before they hit the market.
$29k-33k yearly est. 60d+ ago
Work From Home - Part-Time Sales Representative
Global Elite Group 4.3
Work from home job in Colchester, VT
What could an extra $1,000-$2,000 each month do for your household? We are helping teams find qualified candidates the chance to enter financial services on a part-time basis while working fully remotely. This means that you get all the earning potential of a trillion-dollar industry without having to give up the security of your current position. Pay off your house early, take the vacations your family deserves, or save for early retirement. 20 hours per week, from home, is all it takes to learn a new skill that could change everything!
Through providing personalized benefits solutions, you'll be the architect of your client's security tomorrow. In this role, you can expect to:• Converse virtually with clients, weaving financial strategies that empower.• Cultivate client bonds that stand the test of time.• Ride the crest of industry trends, fortifying your knowledge.• Work alongside a dynamic remote team, where collaboration is the heartbeat of success.
Benefits:• Work virtually, from anywhere• Comprehensive training provided• A fun, energetic, and positive team environment• Rapid career growth and advancement opportunities• Weekly pay
Responsibilities:• Calling and receiving calls from clients• Scheduling appointments with clients who request our benefits• Presenting and explaining insurance products and benefits packages virtually• Completing applications for insurance products• Attending ongoing, optional training sessions
*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
$41k-77k yearly est. Auto-Apply 4d ago
AgencyHub.com - Work From Home
Webprops.org
Work from home job in Burlington, VT
Are you overwhelmingly positive? Do you consider yourself a creative problem solver? Are you proactive and know how to grab opportunities?
If yes... then THIS... is the 6-FIGURE opportunity you've been looking for.
We provide the latest AI products, the most cutting edge marketing services and have the highest intent buyers.
Currently we are averaging 40+ leads per day... hence why we need your help!
We're looking for a dynamic conversation starter who's comfortable talking to local business owners and digital marketing agencies about how they can make more money.
We're looking for a
Remote Sales Guru
to join our team at AgencyHub. This is a fantastic opportunity to work from the comfort of your own home, anywhere in the USA -- but we'd prefer you to be in the CST or EST time zone.
What's the gig?
Commission-based AgencyHub sales rep. Secure your spot in the recession-proof industry of digital marketing and experience the benefits that companies like Google and Meta enjoy from selling ads.
Your goal will be to help business owners make more money and serve more people.
Up to 30% commission on deals you source yourself.
- $100 per sale potential
- $600 per day potential
- $10,500 per month potential without weekends
- $15,000 per month if you hustle 7 days
As a
Remote Sales Guru
, your primary role will be to handle incoming leads and sales calls like a champ, guiding customers through the exciting world of digital marketing. If you're fast on your feet (and even faster on a computer), this might just be the perfect fit for you!
If you're the closer we're looking for, we'll give you our million dollar lead list where you can broker deals with 7 figure agencies who are desperate for our products
Key Responsibilities:
- Answering incoming sales calls with energy and expertise.
- Calling new leads with the intent to get them their agency services as quickly as possible.
- Navigating our CRM software to keep track of customer interactions.
- Track your data and sales on Google Sheets.
- Excelling in a fast-paced environment and multitasking like a boss.
- Bring your friends! We'll need 5-6 people to match our current demand. (Not MLM... just growing fast)
What we offer:
- Fully remote work - your home is your office!
- Flexibility to live & work anywhere on any of the US time zones, we especially like it if you're in the CST or EST.
- Commission-only compensation that rewards your hard work and dedication.
- Products that you can sell with pride with video testimonials that do the selling!
Who are you?
- You should be technical.
- You should be disciplined and a self-starter since you will be fully remote.
- You should be over-communicative. You'll produce a daily report of what you've done.
- You should have prior experience with phone sales and managing orders.
- A fast learner and a quick navigator of various computer programs.
- Excellent at communicating and managing time.
- Ready to take on challenges and turn new contacts into take home commission!
- You should be able to use a computer... WELL!
Are you ready to shoot for the stars with us? Apply now at the link below, and let's connect!
Next Steps...
1. Reply here with your resume, so we know what you've been up to.
2. Add a short letter, so we can see how you think, and how smart you are.
- Why you think you'd be a great fit.
- Tell us how you have helped another business scale through sales in the past?
To Apply... agency hub dot com / work-with-us (this is your first test)
$37k-53k yearly est. Auto-Apply 60d+ ago
Creative Production Associate Manager
Fuse, LLC 3.9
Work from home job in Winooski, VT
Job Description
Fuse is a full-service marketing agency based in Winooski, Vermont that creates authentic brand engagements for teens and young adults. Fuse specializes in planning and executing sports, sampling, campus, culture, and customer marketing programs. Named one of the Best Places to Work in Vermont, Fuse believes that life should be a balance of creating great work and making first chair on a powder day. We foster a creative environment that encourages people to share insights and inspiration. If this sounds like a lifestyle made for you, then Fuse wants to hear from you.
Fuse specializes in sports, sampling campus, and lifestyle marketing. We work with top-tier brands to concept and execute impactful work that captivates and engages young audiences. We are looking for a talented Creative Production Associate Manager to join our team and help elevate our marketing efforts.
Fuse offers a hybrid working environment. Fuse employees are welcome to work remotely 2 days per week (Wednesday and Friday) and work in the Winooski, Vermont headquarters on Mondays, Tuesdays, and Thursdays to collaborate with coworkers and clients. At this time we are only interviewing candidates based in or willing to relocate to Vermont within driving distance of the office.
Job Summary:
The person in this role is responsible for helping create innovative marketing materials that match youth-focused, music, fashion, and cultural marketing initiatives. This includes, but is not limited to, print designs, sourcing promotional items, mobile marketing vehicles, and items for events and trade shows. The Creative Production Associate Manager works with both internal and external clients as well as outside vendors involved in production. The candidate must have experience managing the production of marketing materials, working with both internal and external clients, and coordinating with outside vendors. The ability to juggle multiple ongoing projects is crucial in our fast-paced work environment.
Duties and Responsibilities:
Develop (and assist in developing) proposals and estimates for production items. This includes:
Gathering project objectives and goals from the client
Proficiency with creative services traffic management
Developing or expanding on ideas for production of marketing materials (such as premium items, brochures, event items, vehicles, etc.)
Generating ideas through brainstorming, meetings, research, or other methods
Developing options and costs for marketing materials, including sourcing expenses from multiple vendors.
Creating visual mockups of options
Developing budgets and schedules for production
Present professionally prepared and formatted production proposals and estimates to internal or external clients.
Participate in project kick-off meetings and coordinate with group account staff, directors, New Business staff, Fuse partners, HR, Ops, and finance personnel. Additionally, lead the “production management” segment of each project kickoff meeting.
Oversee the creation of client-approved marketing materials.
Collaborate closely with production vendors and both in-house and external designers on all production and design projects that need production support.
Provide timely and thorough project updates to your internal clients (Fuse managers, supervisors, and directors) and/or external clients through weekly status meetings, written weekly reports, and daily updates.
Oversee budgets for all production projects and invoice project expenses and fees when applicable.
Coordinate internal, client, and vendor meetings, including creating agendas and preparing follow-up notes (level of detail varies depending on meeting importance).
Qualifications:
Bachelor's Degree required, or equivalent combination of education and experience
2+ years of relevant Creative Services experience
Intermediate knowledge of graphic design software such as Adobe Illustrator & Photoshop for mockup and logo placement use
Sound understanding of general business and agency business practice
Experience in youth and alternative sports marketing programs (preferred)
Understanding of vendor processes for print, promotional, event items, and custom vehicle vendors.
Demonstrated project file traffic management skills and experience
Knowledge of printing processes
Ability to identify and produce professional, error-free business documents and project reports, and assist staff in achieving this standard.
Ability to manage organized and error-free project budgets
Ability to negotiate beneficial contracts and other relationships
Ability to multitask and prioritize work to successfully complete projects on time.
Possesses verbal and written communication skills to convey complex project details to supervisors, associates, vendors, and clients.
Experience interacting and communicating across business divisions within an organization is a plus
The role requires the ability to work with minimal supervision on a weekly basis. Major business successes, challenges, and lessons learned, as well as difficulties and mistakes, should be reported to senior staff.
The salary range for this role is $55k-$65k depending on relevant experience, plus a generous benefits package.
Fuse benefits include:
75% Employer-Paid Medical/Dental/Vision insurance for employees & dependents
Health Savings Account contribution
Health care opt-out stipend in lieu of employer coverage
Employer paid life/disability insurance
401(k) plan with employer contribution
Paid parental leave
Fitness, ski pass & cell phone stipends
On-site skate ramp & recreation/fitness room
Fuse gear closet including outdoor gear to borrow
Dog friendly office
Winter Wednesdays - work starts at noon!
Summer Fridays
12 Paid Holidays
15 vacation days to start, plus personal and sick days and your birthday off!
Paid volunteer hours
Week-long company closure during the last week of the year
Annual Company Ski/Ride Day
Company happy hours, seasonal outings, and lots of fun
Opportunity to engage in the local community via Fuse's company pillar committees: Fuse Culture Committee, Diversity, Equity & Inclusion Committee, and Environment & Sustainability Committee
Fuse is proud to be an equal opportunity employer and is committed to attracting and retaining a diverse staff. We are committed to fostering an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Powered by JazzHR
t35h0Y12RE
$55k-65k yearly 15d ago
Make an Impact on Others with a Career From Home
Global Elite Empire Consultants
Work from home job in Burlington, VT
Are you a passionate individual seeking a fulfilling career that offers flexibility and growth opportunities? Look no further! With the option to work from home and enjoy a flexible schedule, you can balance your personal and professional life seamlessly while advancing your career.
Perks Include:1. Work-Life Balance: Embrace the freedom to work from home and tailor your schedule to fit your lifestyle, ensuring you have time for what matters most to you.2. Supportive Environment: Join a nurturing community that values work-life harmony and provides the support and flexibility you need to thrive in your career.3. Mentorship & Growth: Access mentorship opportunities from experienced leaders who are dedicated to helping you succeed, empowering you to grow and excel in your role.
Qualifications:• Dedication to delivering exceptional customer service experiences.• Strong communication and interpersonal skills.• Ability to lead and inspire teams to achieve outstanding results.• Desire to pursue professional growth and development while maintaining a healthy work-life balance.
If you're ready to embark on a fulfilling career path that offers flexibility, growth, and support, apply now! Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.
Don't miss out on this chance to prioritize both your personal and professional aspirations. Apply today and take the next step towards a rewarding career!
*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Description & Requirements The Associate Project Manager - Knowledge Content Management will serve as a Subject Matter Expert on the knowledge/content management services to deliver, operate and maintain knowledge management capabilities for the contact center. This role is for an upcoming Federal contract (pending award).
This position will develop and manage knowledge content used by agents. This role will make recommendations for processes and integration of tools that can improve automation, collaboration, or knowledge processes. This position will assist in determining which scripts (knowledge articles) need revisions and/or removal and ensure all resources provided to agents contain the correct information. This role also works with the client's content team to incorporate information that may currently not be housed in the database. This position requires a strong understanding of immigration law, which includes knowledge of the laws, policies, and practices that govern who can enter, stay, or become a citizen in the United States.
Essential Duties and Responsibilities:
- Support project management initiatives .
- Schedule, plan, and coordinate project management activities.
- Maintain project tracking tools and project documentation.
- Communicate with project stakeholders.
Job Specific Duties:
- Build and maintain knowledge base in SharePoint or other Content Management Systems.
- Build document management processes and procedures.
- Assess knowledge base needs, inaccuracies, gaps; work quickly to resolve and make content current.
- Work cross-functionally with internal teams for maximum efficiency and accuracy in documentationcontent.
- Design and implement workflows to manage documentation process.
- Create training material in support of the Knowledge management process.
- Utilize SharePoint knowledge for site management, list creation, workflow creation/modification and document management within SharePoint.
- Continuously improve knowledge-sharing processes based on feedback and agency needs.
Minimum Requirements
- Bachelor's degree in related field.
- 3-5 years of project management experience required.
- Equivalent combination of education and experience considered in lieu of degree.
Job Specific Minimum Requirements:
- 3+ years of Knowledge/Content Management or Information Governance experience
- 1 - 3+ years of immigration law experience.
- 3+ years of analytics, plain language and business writing skills.
Preferred:
- Experience working at a contact center and deep knowledge of contact center trends and best practices as it relates to knowledge/content management.
- Experience developing content tailored to the needs of contact center agents and customers.
- Experience working in a government or federal contracting environment.
- Certifications such as Certified Knowledge Manager (CKM) or AIIM Certified Information Professional (CIP).
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
66,800.00
Maximum Salary
$
106,800.00
$123k-247k yearly est. Easy Apply 4d ago
Licensed Clinical Mental Health Counselor (LCMHC)
Gotham Enterprises 4.3
Work from home job in Burlington, VT
Position: Full-Time Salary: $115,000 - $120,000 per year Schedule: Monday-Friday, 9:00 AM - 5:00 PM
We are hiring a Vermont-licensed Clinical Mental Health Counselor for a fully remote therapy role. This position is centered on providing steady, virtual care to adults who rely on regular sessions to manage mental health concerns. The workday is structured, predictable, and focused on therapy delivery rather than administrative overload.
Responsibilities
Provide scheduled individual therapy sessions via telehealth
Complete clinical assessments and define treatment objectives
Maintain accurate electronic clinical documentation
Track progress and update treatment approaches as needed
Follow Vermont licensing and telehealth practice standards
Requirements
Active Vermont LCMHC license
Master's degree in Counseling or related mental health field
Experience in outpatient mental health therapy
Ability to work independently in a remote setting
Benefits
2 weeks paid time off
Health insurance
401(k) plan with 3% company match
If you want your workday centered on therapy rather than logistics, this role offers exactly that.
Job Description
Work 100% remotely, set your own schedule, and earn additional income while making a real difference in men's health and lives. Hone is one of the fastest-growing health companies in the United States, and we are looking for physicians who have deep knowledge and experience in prescribing for men with hypogonadism. If you are a physician with a strong background in treating hypogonadism and experience prescribing testosterone and other hormone-optimizing pharmaceuticals, this is an opportunity to join a mission-driven team that is reshaping access to care. We treat patients with a combination of pharmaceutical products in accordance with AUA-defined protocols, supplements, and lifestyle changes. We are committed to making care more convenient and affordable for patients. Experience with weight-loss and thyroid medications is a plus, as we have expanded beyond men's hormones into these treatment areas. We have also launched services for women. Experience with women's hormone therapy allows you to see our female patients as well, but is certainly not required. We are looking nationwide and value physicians licensed in multiple states.
Who We Are
We're a modern health company with a simple mission: help our patients take control of their health and age with confidence. Our platform removes barriers to care through education, technology, and convenience. Our primary focus is hormone optimization for men. We are looking to add to our growing team of 150+ physicians who specialize in treating hormones and are passionate about improving patient outcomes through telemedicine. You'll join a supportive, innovative environment where you'll receive full training on our proprietary telemedicine platform, HIPAA-compliant technology, and technical support.
What You'll Do
Conduct video-based consultations from anywhere with an internet connection
Review labs and create personalized treatment plans
Prescribe and titrate medications based on clinical findings
Educate patients on safe and effective hormone optimization
Provide feedback to help us continuously enhance the patient experience
What We're Looking For
MD or DO with an active license (multi-state licenses preferred)
Minimum 2 years of experience in Endocrinology, Urology, Family Medicine, or Hormone Therapy
DEA license with authority to prescribe Schedule III medications
Strong communication skills and a passion for patient-centered care
Comfort with technology and willingness to learn telemedicine workflows
Availability for at least 8 hours per week
A prescribing philosophy that values holistic care and hormone optimization, not just prescribing testosterone to everyone
Help men regain their health and confidence - from anywhere. If you are passionate about hormone health, thrive in innovative environments, and want to help men live their best lives, we would love to hear from you.
$117k-231k yearly est. 14d ago
Seeking Professionals for a New Approach to an Old Industry
Global Elite Group 4.3
Work from home job in Colchester, VT
Are you looking for a work-from-home opportunity where you can grow with a company, help others, and uphold the highest standards of integrity? Are you passionate about making a positive impact on the lives of others? Look no further! We're seeking dedicated individuals to match with an up-and-coming team in a financial services position aimed at protecting families.
Why Apply?1. Make a Difference: Join a team dedicated to protecting families and children through financial services, providing peace of mind and security to those who need it most.2. Work from Home: Enjoy the convenience and flexibility of working remotely, allowing you to create a comfortable and productive work environment while balancing your personal commitments.3. Opportunity for Growth: Grow with a company that values your potential and provides opportunities for advancement, allowing you to build a rewarding career while making a meaningful difference in the lives of others.4. Help Others: Use your skills and expertise to assist families in securing their financial futures, providing them with the support and guidance they need to navigate life's uncertainties with confidence.5. Integrity: Uphold the highest standards of integrity in all aspects of your work, ensuring that every interaction with clients is based on honesty, transparency, and trustworthiness.
Qualifications:• Genuine desire to help others and make a positive impact on their lives.• Strong communication and interpersonal skills.• Ability to work independently and as part of a team.• Integrity and ethical conduct in all professional dealings.
If you're ready to embark on a fulfilling career where you can work from home, help others, and grow with a company that values integrity and compassion, apply now! Take the first step towards a rewarding journey of making a difference in the lives of families and children through financial services.
Don't miss out on this opportunity to join a team that's committed to making a meaningful impact. Apply today and become part of a mission to protect and support families and children in need!
*All interviews will be conducted via Zoom video conferencing
(Global Elite Empire Consultants is a third-party recruiter, not an insurance agency)
$66k-77k yearly est. Auto-Apply 4d ago
Intern - AI Solution Engineering (Remote)
Maximus 4.3
Work from home job in Burlington, VT
Description & Requirements Maximus is seeking a remote Intern-AI Solution Engineering to help us accelerate the integration of cutting-edge AI technologies including Large Language Models, ModelOps, Rules Engines, and custom neural networks. The successful candidates work will impact production systems and help us achieve our 2026 AI goals.
Please Note: This is a 10-week Internship, 40 hours per week.
Essential Duties and Responsibilities:
- Work on IT assignments of moderate difficulty under the direction of a more senior mentor to build a well-rounded skillset.
- Escalate issues and questions to management, as necessary.
- Participate in group discussions with peers or external groups to solution problems of moderate scope.
- Participate in meetings to gain process knowledge and guidance on assigned projects.
- Read, understand, and perform assignments within prescribed guidelines.
- Approach challenges and create solutions with a critical thinking and customer service mindset.
- Prepare standard reports and presentation materials.
Minimum Requirements
- High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience.
Required:
- Familiarity with Python, Probability and Statistics, Calculus and Linear Algebra
Preferred:
- Familiarity with multiple programming languages, Git, API programming and Cloud Infrastructure
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
25.00
Maximum Salary
$
25.00
$33k-47k yearly est. Easy Apply 8d ago
Application Integration Engineer
Ninjaone
Work from home job in Georgia, VT
Description About the Role As an Application Integration Engineer, you will play a crucial role in designing, developing, and implementing software solutions that support and optimize business processes. You will collaborate with cross-functional teams, including business analysts, project managers, and software developers, to gather requirements and translate them into scalable and efficient applications. Your expertise in software engineering and business acumen will enable you to create innovative solutions that drive operational excellence and enhance productivity. If you are a highly motivated individual with a passion for developing innovative business applications that drive operational efficiency, we would love to hear from you. Join our team and contribute to the success of our organization through innovative software solutions. Location - We are flexible on remote working from home, if you are located in the USA and reside in one of the following states - CA, CO, CT, FL, GA, *IL, KS, ME, MA, MD, NJ, NC, NY, OR, TN, TX, VA, and WA. We have physical offices in Austin, TX and Tampa, FL, if you prefer a hybrid option. What You'll be Doing Application Design & Development
Design, develop, test, and deploy custom software applications to address business challenges and improve operational efficiency.
Develop and maintain technical documentation, including specifications, design documents, and user manuals.
Troubleshoot and resolve issues related to business applications, including bug fixes and performance optimization.
Optimization, Quality & Scalability
Conduct regular code reviews and implement best practices to ensure scalability, security, and performance of applications.
Identify opportunities for process automation and optimization; build innovative solutions to streamline business operations.
Integration & Cross-Functional Collaboration
Collaborate with cross-functional teams to integrate business applications with existing systems such as ERP, CRM, and BI tools.
Work closely with stakeholders to ensure seamless data flow and alignment with business needs.
Other duties as needed
About You
3+ years of integration or software engineering experience focused on business and IT system integrations
Strong programming skills in Java, C#, Python, or JavaScript.
Database expertise in SQL and data modeling.
Experience with web development frameworks (Angular, React, Django) and cloud platforms (AWS, Azure, GCP).
Familiarity with enterprise systems such as ERP, CRM, and HRIS, including system integrations.
Strong problem-solving and communication skills, with the ability to work independently or collaboratively across teams.
Additional Skills
Hands-on experience with AI/ML technologies and automation solutions.
Knowledge of AI frameworks such as TensorFlow, PyTorch, or scikit-learn.
Ability to develop and integrate AI models into business applications.
Understanding of NLP and computer vision concepts.
About Us NinjaOne automates the hardest parts of IT to deliver visibility, security, and control over all endpoints for more than 30,000 customers. The NinjaOne automated endpoint management platform is proven to increase productivity, reduce security risk, and lower costs for IT teams and managed service providers. NinjaOne is obsessed with customer success and provides free and unlimited onboarding, training, and support. NinjaOne is #1 on G2 in endpoint management, patch management, remote monitoring and management, and mobile device management. What You'll Love We are a collaborative, kind, and curious community. We honor your flexibility needs with full-time work that is hybrid remote. We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance. We help you prepare for your financial future with our 401(k) plan. We prioritize your work-life balance with our unlimited PTO. We reward your work with opportunity for growth and advancement. Additional Information This position is NOT eligible for Visa sponsorship. Due to federal government security requirements associated with our FedRAMP-authorized environment, candidates must be U.S. citizens or lawful permanent residents. *Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO. For roles based in California, Colorado, Maryland, New Jersey, or Washington the base salary hiring range for this position is $100,000 to $130,000 per year. For roles based in New York, the base salary hiring range for this position is $100,000 to $130,000 per year. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment. #LI-MM1 #LI-Remote #LI-Remote #BI-Remote #BI-Remote
$100k-130k yearly Auto-Apply 21h ago
FinOps Senior Manager
Cox Enterprises 4.4
Work from home job in Burlington, VT
Company Cox Automotive - USA Job Family Group Data Intelligence & Science Job Profile Data Analysis Sr Manager Management Level Sr Manager - Non People Leader Flexible Work Option Hybrid - Ability to work remotely part of the week Travel % Yes, 5% of the time Work Shift
Day
Compensation
Compensation includes a base salary of $111,500.00 - $185,900.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.
Job Description
FinOps Senior Manager (Cloud & SaaS)
Cox Automotive is expanding our Financial Operations (FinOps) capability to accelerate business value from our cloud and SaaS investments. In this role, you'll lead cross‑functional initiatives that bring financial transparency, accountability, and continuous optimization to our cloud platforms and key SaaS tools. You'll partner with Technology, Product, Finance, and Accounting to operate the Cloud Business Office's chargeback processes, designed to promote success for our teams operating in the cloud.
This role requires strong technical experience in Cloud Operations as well as FinOps experience specifically for Cloud. Its an individual contributor position.
What You'll Do
* Own the FinOps process: establish governance, KPIs, and cadences that make cost and usage data visible and actionable across teams.
* Lead cloud and SaaS cost optimization across cloud platforms, and key SaaS tools. Partner with Engineering to right‑size, evolve architectures, and capture savings without slowing delivery.
* This position will begin as an individual contributor, focused on delivering high-impact results through strategic execution and cross-functional collaboration. However, as the scope of the role expands, there is a strong potential for this position to evolve into a team leadership role, managing a small group of direct reports.
* We are seeking candidates who not only excel in independent execution but also demonstrate leadership capabilities, including mentoring, stakeholder engagement, and strategic thinking. Ideal candidates will have the experience or aptitude to lead teams, influence outcomes, and contribute to organizational growth.
* Design and run chargeback/showback models that allocate spend to products, portfolios, and business units; create clear, repeatable monthly processes with Finance and Accounting.
* Guide vendor strategy with Sourcing/Procurement-support renewals and commitments with consumption forecasts and optimization roadmaps.
* Enable the enterprise on cost‑aware operations -coach teams on engineering, budget guardrails, and FinOps best practices; contribute to playbooks and brown‑bag sessions.
* Deliver executive‑ready communications-crisp summaries of trends, drivers, savings, and risks for senior leaders.
Who You Are
* A FinOps leader who blends financial acumen with technical fluency-equally comfortable in a GL conversation or a cloud design review.
* A collaborator who builds trust with Engineering, Finance, and Accounting, who can simplify complex cost topics for broad audiences.
Qualifications (Required)
* Bachelor's degree in a related discipline and 8 years' experience in a related field. The right candidate could also have a different combination, such as a master's degree and 6 years' experience; a Ph.D. and 3 years' experience in a related field; or 12 years' experience in a related field.
* 8+ years in Finance/Accounting, Cloud Economics, or FinOps.
* 3+ years focused on public cloud or data platform cost management (AWS, Azure, GCP, and SaaS platforms).
* Hands‑on experience with chargeback/showback, and variance analysis; proven ability to build monthly processes with Accounting.
* Proficiency with cost tooling and telemetry (e.g., CloudZero, CloudHealth, Cloudability, cloud provider native tools.).
* Strong presentation skills with a track record of influencing decisions through clear narratives and metrics.
* Applicants must live within a commutable distance to the office or be willing to relocate
* Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
Preferred
* FinOps Certified Practitioner or similar.
* Familiarity with product‑centric unit economics and with guiding multi‑year vendor commitment strategies.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$43k-59k yearly est. Auto-Apply 21d ago
Luxury Travel Advisor
Affinity Travels
Work from home job in Burlington, VT
About the Opportunity
Do you have a passion for travel, a flair for luxury, and a desire to build a flexible career? Were seeking motivated individuals to join our global team as Luxury Travel Advisor, helping clients plan unforgettable outstanding experiences.
No prior experience? No problem. We provide full training, mentorship, and access to world-class tools to help you succeed.
What You Will Do
As a Luxury Travel Advisor, you will:
Use our professional booking platform to curate and sell exclusive travel experiences including hotels, cruises, tours, excursions, events, and concerts and sports events worldwide
Provide personalized recommendations and concierge-level service to clients
Build and manage your own client portfolio
Participate in ongoing training, mentorship, and personal development
Collaborate with a supportive community of travel professionals
Promote exclusive travel offers and earn commissions on bookings
What You Will Get
Access to a global booking platform with luxury travel inventory
Comprehensive training and mentorship no experience required
Personal development and business coaching
Supportive team culture
Bonus: Earn a free cruise for two through trainings and certification
Flexible schedule work remotely from anywhere with Wi-Fi
Who Were Looking For
Passionate about travel, luxury, and helping others
Self-motivated and eager to learn
Comfortable working independently and remotely
Strong communication and interpersonal skills
Reliable internet connection and laptop or similar device
Positive attitude and entrepreneurial mindset
Ready to Launch Your Travel Career?
Don't wait for the perfect moment create it. Apply now to receive full details and begin your journey as a Luxury Travel Advisor.
Apply Today and start building your dream career in travel.
$74k-116k yearly est. 2d ago
Case Builder Auditor - Veterans Evaluation Services
Maximus 4.3
Work from home job in Burlington, VT
Description & Requirements Maximus is currently hiring for a Case Builder Auditor to join our Veterans Evaluation Services (VES) team. This is a remote opportunity. The Case Builder Auditor is responsible for reviewing Disability Benefits Questionnaires ("DBQs") built by Case Builders on the "Build Team" so that Veterans may be evaluated on behalf of the Department of Veterans Affairs (the "VA"). Auditors are responsible for providing guidance and instructions to Case Builders with questions on VA specific build criteria and also second reviews and audit cases built to ensure builds meet VA specific build criteria for VBA exams. An Auditor works closely with the of Auditors and Builders, as well as with the Case Builder Manager, to maintain a respectful, positive, and high sense of urgency work environment and to make sure the Case Building Department is producing the highest quality exams possible.
Due to contract requirements, only US Citizens or Green Card holders can be considered for this opportunity.
Essential Duties and Responsibilities:
- Enter any missed build information into the software for the doctor to be able to utilize during and after the appointment.
- Ensure providers have the necessary documentation and medical records to properly evaluate Veterans.
- Research medical conditions and new information when necessary in order to assist builders with any case questions during the build process.
- Identify and confirm that all relevant worksheets and diagnostics were added during the build process as requested by the VA.
- Track Case Builder (CB) errors and monitor progress of assigned builders through weekly audit reports and master error log.
- Communicate with CB supervisors when patterns of concern regarding quality and production are identified.
- Communicate with other departments to share relevant information when necessary in order to best complete the case.
- Thoroughly checks over and approves Case Builder's work when in audit, to make sure the build is sufficient.
- Complete audits as assigned by Supervisor or Case Building Management.
- Assists with clarification response (CR) updates when a CB on the build team is out of office.
- Complete one-on-one conferencing with assigned Case Builders to review error trends and provide build feedback with the goal of improving assigned Case Builder quality.
- Responds promptly and appropriately to messages from supervisors, co- workers, and other departments.
Please note upon hire, Veterans Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfill the duties of your role. New hires will not be exempt from using company provided equipment.
Home Office Requirements using Maximus-Provided Equipment:
- Internet speed of 20 mbps or higher required (you can test this by going to ******************
- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to home router
- Private work area and adequate power source
- Must currently and permanently reside in the Continental US
In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and your are required to remain at your designated home location for all work activities.
Minimum Requirements
- High school graduate or GED required.
- Minimum of 2 years of related experience.
- Minimum of 1 year of Case Building experience, to include high productivity and low error percentage, during time as a Case Builder.
- 2 or more years previous Case Building experience is strongly preferred.
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
26.45
Maximum Salary
$
35.35
$32k-42k yearly est. Easy Apply 6d ago
Collections Specialist (Hybrid Work Schedule)
Parts Town 3.4
Work from home job in Plattsburgh, NY
at Parts Town
See What We're All About
As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First, you need to understand and demonstrate our Core Values with safety being your first priority. That's key. But we're also looking for unique enthusiasm, high integrity, courage to embrace change…and if you know a few jokes, that puts you on the top of our list!
Do you have a genius-level knowledge of original equipment manufacturer parts? If not, no problem! We're more interested in passionate people with fresh ideas from different backgrounds. That's what keeps us at the top of our game. We're proud that our workplace has been recognized for its growth and innovation on the Inc. 5000 list 15 years in a row and the Crain's Fast 50 list ten times. We are honored to be voted by our Chicagoland team as a Chicago Tribune Top Workplace for the last four years.
If you're ready to roll up your sleeves, go above and beyond and put your ambition to work, all while having some fun, let's chat - Apply Today!
Perks
Parts Town Pride - check out our culture and growth!
Potential for quarterly profit-sharing bonus
Hybrid Work schedule
Monthly IT stipend
Team member appreciation events and recognition programs
Volunteer opportunities
Casual dress code
On-demand pay options: Access your pay as you earn it, to cover unexpected or even everyday expenses
All the traditional benefits like health insurance, 401k/401k match, employee assistance programs and time away - don't worry, we've got you covered.
The Job at a Glance
The Credit Collections Specialist will work as a close partner to our Collections and Customer Service teams. They will review credit worthiness of current and potential customers. They will also review orders to determine any potential risk associated to the fulfillment of the potential order. The ability to evaluate the information available to make an informed decision in a timely manner, collaborate, and adapt, is key to success in this role!
A Typical Day
Engage with our valued customers through phone calls and emails to evaluate orders and account status.
Work closely with team members to create ways to bring in cash and future revenues.
Process credit applications as assigned through daily queue.
Process daily order review queue to determine if the potential order can be fulfilled.
Manage rejected/returned emailed statements and invoices listing to direct them to the proper location and update customer contact information
Solve problems quickly and create resolutions that collect cash from revenue on a regular basis.
To Land This Opportunity
You are self-motivated and customer centric.
You display exceptional conflict resolution skills.
You enjoy talking on the phone to customers and are passionate about going the extra mile for them.
You have 2+ years of high-volume collections and/or credit experience.
You have amazing Microsoft Office skills!
You pay close attention to detail (as far as you're concerned, anything worth doing should be done right).
You have fantastic communication skills & you're proficient in English (verbal and written).
You have a quality, high-speed internet connection at home.
You have experience with SAP or other ERP software (but if not, no problem!)
About Your Future Team
We're glad to be here and it shows! While we keep things chill with a casual dress code and friendly way of doing things, we take the success of our team seriously, making sure to recognize every win. Whether it's a potluck or an impromptu trivia game we like to have a good time while working. We also love to let our inner nerd shine; whether you're nerdy about sports, cars, video games, animals or gardening we can't wait to get to know you!
At Parts Town, we value transparency and are committed to ensuring our team members feel appreciated and supported. We prioritize our positive workplace culture where collaboration, growth, and work-life balance are celebrated. The salary range for this role is $44,973.48 - $60,693.38 annually ($21.62 - $29.18 hourly) which is based on including but not limited to qualifications, experience, and geographical location. Parts Town is a pay for performance-company. In addition to base pay, some roles offer a profit-sharing program, and an annual bonus depending on the role. Our comprehensive benefits package includes health, dental and vision insurance, 401(k) with match, employee assistance programs, paid time off, paid sick time off, paid holidays, paid parental leave, and professional development opportunities.
Parts Town welcomes diversity and as an equal opportunity employer all qualified applicants will be considered regardless of race, religion, color, national origin, sex, age, sexual orientation, gender identity, disability or protected veteran status.
We are an E-Verify employer.
For more information, please click on the following links:
E-Verify Participation Poster: English | Spanish
E-Verify Right to Work Poster: English | Spanish