Customer Service Associate
Sleep Number Corporation
Customer Service Associate Job in Saint Maurice, LA
We are not just focused on our customers, however; being employed by Sleep Number means your personal wellbeing is important, too. Desire to be on a team and foster positive relationships with the Sleep Number family Share excitement and experiences with the Sleep Number family to continuously grow knowledge base in all brand ambassadors Sleep Number team members are part of a passionate, purpose-driven culture that supports improving the health and wellbeing of society through higher quality sleep. With 5,000+ team members nationwide supporting work disciplines from technology to manufacturing, retail stores to field services technicians, corporate teams to customer service, we are a sleep innovation leader because of our team members. #TeamSleepNumber The Customer Service Representative is a Sleep Number brand ambassador serving as the front line for customer experience calls. Serve as an expert for Sleep Number owners by answering general product related questions, diagnosing and resolving specific product concerns Enthused about servicing Sleep Number owners and dedicated to finding individualized resolutions 1-2 years customer service experience required, call center experience a plus They are responsible for resolving owner needs via phone (questions, concerns, product issues, etc.), engaging the customer and confidently recommending a resolution within the span of Sleep Number process and policy, while providing individualized solutions that WOW.