Salamander Hospitality Services LLC jobs

OBJECTIVE The Housekeeping Assistant Manager is responsible for - with an attentive, friendly, efficient and courteous manner - ensuring the operation of the Housekeeping Department by providing all guests quality service and a clean and safe environment throughout their stay, while efficiently managing expenses and maximizing service levels. ESSENTIAL JOB FUNCTIONS Uphold Aspen Meadows Resort (AMR) policies, brand standards, and Risk Management requirements; ensure guest privacy and security. Respond to all guest requests, problems, complaints, and/or accidents presented through reservations, PMS reports, emails and/or phone calls; in an attentive, courteous and efficient manner. Follow up after resolution to ensure guest satisfaction. Understand hospitality terms. Foster strong cross-department communication with Front Office, Guest Services, Engineering, and Leadership. Build, coach, and hold housekeeping team members accountable; recognize performance and address issues per AMR standards. Drive progress in the Housekeeping Department by fostering Service Professional engagement, morale, and training, while ensuring the team contributes to annual Standards audit goals. Oversee training and development for all Housekeeping Service Professionals-new hires and tenured staff-ensuring compliance with AMR standards, while motivating, coaching, and holding team members accountable. Carry and respond promptly on company devices (radios), ensuring professional and consistent communication etiquette. Plan and run daily pre-shift/lineups; communicate priorities, VIPs, special requests, and safety topics. Assign, monitor, and adjust daily workloads for Room, Public Area/Laundry, and House Attendants; verify completion. Maintain accurate room status in Opera; Balance and clear room status nightly; resolve any discrepancies. Advise changes in inventory such as ‘dropped rooms' to the Front Office and Reservations Teams. Inspect guestrooms and public/back-of-house areas for cleanliness, condition, and standards; re-inspect VIPs; assist with cleaning when needed. Manage large turnarounds and special pre-arrival/in-house requests to meet timelines and quality targets. Maintain orderly carts, closets, laundry, stairwells/landings, and service areas; close the department with keys, stock, and spaces secured. Administer Lost & Found per AMR policy. Drive preventive “CARE” programs (e.g., floor care, deep cleans, mattress rotations) and keep detailed records. Ensure proper storage, issuance, and security of supplies; maintain pars and oversee monthly/quarterly inventories. Manage ordering and invoice reconciliation against budget/forecast in partnership with Rooms/Accounting. Maintain key control and department radios/devices, model proper radio etiquette and responsiveness. Generate, track, and follow up on maintenance work orders through Nuola; monitor OOO rooms and update departments. Schedule staff to forecast and productivity targets; review hours and submit timely, accurate payroll with required documentation, and ensuring breaks for all team members. Enforce safety compliance and lead emergency responses per AMR and local procedures. Ensure consistency with departmental opening and closing procedures. Oversee the closing of the department at the end of the day; ensuring the Attendants' carts and linen/ control closets are clean and restocked and orderly, the laundry facility is organized, and keys are returned. Monitor the guestroom outdoor areas for food & beverage items and assist with collection. Ensure that public areas, guest rooms and back-of-house areas are cleaned according to Salamander Hotels & Resorts and affiliated partner program policies and standards. Assist with cleaning where necessary to ensure high cleanliness levels. Assist in maintaining and controlling all housekeeping and guestroom equipment and/or facilities/ amenities. Assist in reviewing worked hours and completing payroll on a timely basis. Provide required documentation to Accounting and/or Human Resources. Manage Housekeeping inventories by conducting monthly/quarterly counts, maintaining par levels, and ensuring timely procurement of supplies and amenities. Prepare and conduct housekeeping recruitment interviews as required. Follow hiring procedures according to Salamander Hotels & Resorts policies. Reconcile and update the Rooms Division checkbook and vendor invoices throughout the month. EDUCATION/EXPERIENCE At least 2 years of progressive experience in a hotel or a related field; or a 4-year college degree; or a 2-year college degree and 1 or more years of related experience. Supervisory experience required. Must be proficient in Microsoft Office Suite and Microsoft Teams; Profitsword and Nuvola platform experience preferred. REQUIREMENTS Must be able to clean rooms if necessary. Comply with Salamander Hotels & Resorts standards and regulations to encourage safe and efficient hotel operations. Must be able to maintain confidentiality of information. Maintain high standards of personal appearance and grooming, including nametag and pin. Maintain regular attendance as required by scheduling, which will vary according to the business needs of the hotel. Maintain an attentive, friendly, helpful, and courteous demeanor and approach to all guests, managers, and fellow Service Professionals. Must be effective at listening to, understanding, and clarifying concerns raised by Service Professionals and guests. Must be effective in handling problems identified or brought to attention; including anticipating, preventing, identifying, taking ownership of, and resolving problems as necessary. Must be able to multitask and prioritize departmental functions to meet deadlines. Must be able to understand and evaluate complex information, data, etc. from various sources and/ or platforms to meet appropriate objectives. Attend all hotel required meetings and trainings. Must be able to cross-train in other hotel related areas. Participate in lateral department M.O.D. coverage as required. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. PHYSICAL DEMANDS Long hours are sometimes required. Must be able to work on feet for prolonged periods in a fast-paced environment. Frequent lifting, pushing, pulling, and carrying of items up to 25 lbs (linen bags, cleaning supplies, small furniture). Occasional lifting or moving of heavier items up to 50 lbs with assistance. Frequent bending, stooping, kneeling, and stretching to clean guestrooms, bathrooms, and public spaces. Visual acuity to check cleanliness and detect imperfections. Must be able to hear and respond to guest requests, alarms, and radios/devices. WORK ENVIRONMENT Service Professionals are required to perform tasks that involve prolonged standing, walking, bending, reaching and lifting. The department requires the safe operation of housekeeping equipment and handling of cleaning chemicals and supplies in accordance with the established safety standards. Work is performed in both guest facing and back of the house areas, which may include exposure to varying temperatures, noise levels and frequent interruptions. The demands of the department include adherence to quality, safety and service protocols, as well as the ability to manage workload fluctuations depending on occupancy. Service Professionals are expected to demonstrate professionalism, teamwork and commitment to maintaining a clean, orderly and welcoming environment at all times. ***Housing options may be available RECEIPT AND ACKNOWLEDGEMENT I acknowledge and understand that: Receipt of the does not imply nor create a promise of employment, or an employment contract of any kind, and that my employment is at-will. The provides a general summary of the position however it is not all inclusive. I know of no limitations that would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions. Job duties, tasks, work hours and work requirements may be changed at any time. Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of Aspen Meadows Resort. I have read and understand this job description: Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

OBJECTIVE The Lead Recreation Attendant is responsible for the overall operations of the health club facility, including maintaining high standards in club services and operations, developing recreation partnerships/ activations/ resort programming, and increasing sales/memberships. ESSENTIAL JOB FUNCTIONS Ensure club cleanliness, and facility and equipment maintenance. Maintain and increase club revenue. Establish and maintain member policies. Participate in planning new member initiatives. Enforce all club and hotel policies. Ensure overall member satisfaction. Maintain communication with all departments of the hotel. Oversee training of club employees. Ensure departmental adherence to SOPs and support with development of additional resources, as required/ identified. Perform daily walk-through inspections and weekly written inspections and follow-up. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Answer all member complaints and suggestions. Purchase monthly guest/ operating/ required supplies. Ensure all financial revenue is accurately recorded and reconciled. EDUCATION/EXPERIENCE High school or equivalent (GED) education required. Basic cash handling knowledge. Computer skills (Microsoft Office 365) required; experience with OPERA Cloud, Nuvola, and EZFacility preferred. First aid and CPR certifications preferred, however not required. Personal training certifications and COI not required. REQUIREMENTS Must be able to facilitate the communication process: speak, read, write and English. Requires good communication skills, both verbal and written, and use of two-way radio device. Must possess basic computer skills. Must possess basic cash handling knowledge. Must be able to respond to guest requests and business volume quickly and efficiently. Must be able to co-ordinate various operational tasks/ responsibilities simultaneously while also meeting deadlines. May be required to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Must be able to stand and exert well-paced mobility for up to 4 hours or more in length. Must be able to exert well-paced ability to reach other departments and locations of the hotel on a timely basis. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks. Must be able to bend, squat and lift up to 75 lbs. on a regular and continuing basis. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Requires manual dexterity to use and operate all necessary equipment. WORK ENVIRONMENT Most work tasks are performed indoors. The temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures, i.e. outdoor pool/hot tub/ sauna areas (fluctuating between -2°F and +90°F), intermittently. Must be able to change activity frequently and cope with interruptions. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to execute the facility organization including re-setting of equipment upwards of 25lbs, intermittently. Must be able to work effectively in a stressful environment, communicate with others, effectively handle/ assist customers and accept constructive criticism from supervisors. Most tasks are performed in a team environment with the Assistant Director of Rooms acting as the primary directive provider - based on operationally and financially backed information. There is minimal direct supervision. Perform any general cleaning tasks in public areas using standard hotel cleaning products to adhere to health standards. Ensure that all operations departments and employees comply, on a consistent basis, with all Fire Department Safety codes and OSHA guidelines. ***Housing options may be available RECEIPT AND ACKNOWLEDGEMENT I acknowledge and understand that: Receipt of the does not imply nor create a promise of employment, or an employment contract of any kind, and that my employment is at-will. The provides a general summary of the position however it is not all inclusive. I know of no limitations that would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions. Job duties, tasks, work hours and work requirements may be changed at any time. Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of Aspen Meadows Resort. I have read and understand this job description: Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

OBJECTIVE This position is an integral part of the on-site Sales, Marketing and Catering team. The primary objective is to drive our business forward by managing group and event leads, while also coordinating the sales and marketing team's digital assets to contribute to the company's growth. The ideal candidate will have experience in the hospitality industry and possess strong administrative and communication skills to effectively collaborate with cross-functional teams and external clients. ESSENTIAL JOB FUNCTIONS Business Lead Catcher: Capture new leads to ensure no lapses in business and consistent messaging and prompt response time to business leads ensuring increased business. Market Research: Conduct thorough market research to identify trends, competitor strategies, and customer requirements. This will aid in developing marketing tactics that are in line with the market scenario. Marketing Campaigns: Coordinate with the DOSM & marketing team to create and implement effective marketing campaigns. Sales Support: Provide exhaustive support for the sales team by coordinating sales meetings, preparing sales presentations, handling customer queries, helping with site tours and maintaining sales reports. Catering & CCS Support: Provide support by handling customer queries, banquet event spot checks, running BEOS and other event onsite needs. Coordinating with various departments to ensure flawless execution of events and adequate preparation for potential large group bookings. FAM & VIP: Organize and manage FAM and Stie Tour arrivals, events, special needs, etc., while ensuring quality service and hospitality to guests. Relationship Management: Nurture strong relationships with clients and all stakeholders to ensure customer satisfaction and loyalty. Branding: Ensure the company's brand image and message are consistent across all marketing materials and campaigns. Deliverables Creation: Develop effective content for in-house sales and marketing initiatives, including signage, reorder collateral, and content for social media posts. Oversee and coordinate on-property printing needs with approved print vendors. Graphic design work using brand templates in Canva for materials including posters, flyers, invitations, social posts. EDUCATION/EXPERIENCE Experience in hospitality Bachelor's degree in marketing, Business Administration, or related field. Relevant experience in Sales and Marketing coordination. Excellent creative and analytical abilities. Solid experience with CRM software and digital marketing tools and techniques. Proficiency in digital marketing tools, including social media platforms & email marketing software Proven ability to manage multiple projects at a time while paying strict attention to detail. Exceptional verbal and written communications skills. Strong networking skills with the ability to create long-term relationships with clients. REQUIREMENTS LANGUAGE SKILLS: Excellent written and verbal communication skills Read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedural manuals, newspapers, periodicals, journals, and manuals. Write routine reports, correspondence, business letters, summaries, and reports using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. SKILLS: Should have sufficient computer skills that will allow them to be able to use, in a proficient manner, all Salamander Hospitality issued software programs implemented, including but not limited to the following: Delphi/ CRS Microsoft Word PowerPoint Microsoft Excel Prefer some graphic design background with InDesign, Canva. PHYSICAL DEMANDS Ability to work in a fast-paced environment with long hours, especially during peak periods or hotel events. Occasionally required to travel to local events, media engagements, and industry functions. Ability to sit or stand for long periods while managing desk-based tasks, such as preparing reports and digital content. Occasional lifting of marketing materials or promotional items up to 25 lbs. WORK ENVIRONMENT Position is in person / on property Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors. Must be able to change activity frequently and cope with interruptions. Ability to work a flexible schedule including extended hours, weekends, and holidays based on client programs and demands. Must be able to work in close quarters with colleagues, muti-task with attention to details. ***Housing options may be available RECEIPT AND ACKNOWLEDGEMENT I acknowledge and understand that: Receipt of the does not imply nor create a promise of employment, or an employment contract of any kind, and that my employment is at-will The provides a general summary of the position however it is not all inclusive. I know of no limitations which would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions Job duties, tasks, work hours and work requirements may be changed at any time Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules and regulations of Salamander Resort & Spa I have read and understand this job description Print Name: ____________________________________________ Signature: ______________________________________________ Date: _________________________________________________ Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours . Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

Director of Banquets OBJECTIVE This position reports to the Director of Food & Beverage. This position will oversee all banquet operations. The Director of Banquets will ensure luxury service among all Service Professionals, responsible for the preparation of the banquet budget and the financial performance of the department. Ability to communicate and maintain a positive client relationship and working in tandem with the culinary, and sales & marketing teams. ESSENTIAL JOB FUNCTIONS Supervise and direct the Banquet ladies & gentlemen including captains, servers, lead housemen, and housemen Interview, recommend hiring, schedule, train, develop, empower, coach and counsel, resolve problems, provide open communication, recommend and conduct performance and salary reviews, recommend discipline and termination, as appropriate Walk-through and supervise the daily operations of the Banquet area (order and maintain supplies, review set-up and food and beverage preparation and service) to ensure compliance with LSOPs and SOPs, Banquet Event Orders, safety regulations and procedures and to ensure an optimal level of service, quality and hospitality Review all written communication, i.e., resumes, daily/weekly, distribution packets, change logs, Banquet Event Orders to determine appropriate staffing levels, room/station assignments, buffet décor and enhancements as they relate to banquets and meeting room set-ups Responsible for maintaining a strong client relationship and ensuring that all meetings specifications are communicated to and executed by all hotel operating departments making for a successful meeting experience for the meeting planner and attendees. Maintain constant communication with the Convention Service/Catering Sales Manager as it applies to the clients Responsible for the appropriate and timely set up of all functions and meetings while maintaining standards of food, beverage and meeting specifications Responsible for the development and maintenance of all policies, procedures and quality standards within the department, utilizing a continuous improvement approach to ensure a high quality, cost effective and customer focused operation Responsible for the development and implementation of a training plan to ensure a high-quality presentation and level of customer service within the banquet service/function service staffs Manage, in conjunction with the Stewarding department, the inventory, control and breakage/loss reduction of china, glass and silver as it relates to function services and banquet services Give daily support and guidance to fellow banquet personnel as well as monitor job performance to ensure a successful meeting/banquet experience by our guests Maintain a high level of service by constantly training and coaching all direct reports and staff Inspect and oversee the cleanliness and maintenance of all function space, public areas, and service areas on all banquet levels. Coordinate with Housekeeping and Engineering to ensure the highest level of product delivery Develop and implement weekly checklist for function rooms to improve and maintain condition of the meeting rooms Ensure that rooms are setup and service delivery is carried out in accordance with the guest's expectations and BEO Ensure that implementation and maintenance of standards of food, beverage and service quality are commensurate within the banquet department Develop standards of productivity for food & beverage personnel within the department Proper departmental communication is maintained through Daily Stand-ups, weekly departmental meetings and other communication tools Communicate with all F&B areas regarding upcoming programs and groups, special needs, and any additional assistance that may be needed Implement effective cost controls for labor, beverage, and other operating costs Assist with developing annual budget, maintaining proper monthly/period forecast and justify period end results to Executive Management Meet with the customers to review the Banquet Event Order and to review any changes, issues and/or problems to ensure delivery of a quality product Calculate and review the Banquet checks ensuring accuracy and present the check to the customer for signature to ensure payment Calculate and prepare the daily service charges and payroll ensuring accurate, prompt reporting to the Accounting Department Monitor and control the maintenance/sanitation of the Banquet areas and equipment to protect the assets and ensure quality service Ensure that rooms are setup and service delivery is carried out in accordance with the guest's expectations and BEO Ensure the security and proper storage of equipment Ensure that equipment is prepared for the following days' work. Ensure that equipment is in proper operations conditions and is cleaned daily Respond to any task assigned by Executive Management Team Responsible for collection of payment for banquet events and requisition of daily functions and billing Support other departments as may be necessary for a successful operation of Aspen Meadows EDUCATION/EXPERIENCE Bachelor's degree or equivalent experience 3 years' experience in a quality driven Banquet leadership position preferred Experience with established 5 Star luxury operators preferred Experience with high-end social function, elaborate weddings, and curated meetings preferred High level of creative and functional thought process with workflow required High level of work area organization required Excellent command of Word, Excel, PowerPoint required. Payroll Programs preferred Pleasant and positive personality and the ability to communicate with senior executives Strong customer service orientation and skills Some knowledge of Audio Visual needed Strong technical & organizational skills PHYSICAL DEMANDS Must be able to stand and exert well-paced mobility for a minimum of 8 hours in length. Walking and standing are required for much of the work day and possibly for 8 hours or more Must be able to exert well-paced ability in limited space Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks Must be able to exert well-paced ability to maneuver between functions occurring simultaneously Must be able to lift trays of food, food items, bags, cases weighing up to 30 lbs. on a regular and continuing basis Must be able to push and pull carts and equipment weighing up to 250 lbs. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity Requires manual dexterity to use and operate all necessary equipment Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors Must be able to change activity frequently and cope with interruptions ***Housing options may be available Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, and part-time employees after working 1000 total hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

The Hostperson is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive, courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions. Education & Experience • High School diploma and/or experience in a hotel or a related field preferred. Physical Requirements • Flexible and long hours sometimes required. • Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. • Ability to stand during entire shift. General Requirements • Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. • Must be able to multitask and prioritize departmental functions to meet deadlines. • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. • Attend all hotel required meetings and trainings. • Maintain regular attendance in compliance with Salamander Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel. • Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. • Comply with Salamander Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations. • Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. • Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. • Must be able to cross-train in other hotel related areas. • Must be able to maintain confidentiality of information. • Must be able to show initiative, including anticipating guest or operational needs. • Perform other duties as requested by management. • Maintain a friendly and warm demeanor at all times. Fundamental Requirements • Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and other employees. • Greet and seat guests at appropriate tables in a timely manner. • Be attentive of guests' needs assist in providing a pleasant dining experience. • Assist cashier in collection of money or credit cards from guests and servers as needed. • Know how to prepare cashier report at the end of the shift. • Pay out servers' and service attendants' tips if appropriate. • Know how to properly take reservations for outlets. • Ensure quality control of menus with regard to cleanliness and appearance. • Perform opening and closing duties according to established sidework checklist. • Ability to answer the telephone according to standards. • Have a complete knowledge of standards of service for receiving a room service order. • Have a thorough knowledge of menus and current specials in all applicable departments. • Assist servers and cashiers in the servicing of guests as needed. • Know and understand the state liquor laws. • Ensure overall guest satisfaction. ***Housing options may be available Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, and part-time employees after working 1000 total hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Salamander Hotels & Resorts is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

Job Description OBJECTIVE The Front Office Manager is responsible for supporting the Asst. Director of Rooms with the successful operation and administration of Front Office and staff to ensure that departmental goals and objectives are met. This leadership role will as needed support as a Manager on Duty, responding to guest incidents as well as emergency situations. The Front Office Manager is responsible for ensuring that all Front Office operations are carried out seamlessly and consistently, while also developing elevated quality standards for Concierge, Guest Services, Front Desk, and Adventure Concierge (Recreation). The role's focus includes but is not limited to the supervision, training/ development, coaching/ disciplinary corrective action, staff engagement, resort programming growth, and policy implementation and enforcement. The Front Office Manager must ensure awareness of all departments throughout the Hotel in order to assist with the seamless movement and on-site experience of Hotel Guests, Attendees, and Patrons - within the Aspen Meadows Resort and greater Aspen Institute campus. In addition to providing exceptional service from time of reservation, through the hotel stay, and post-departure, the overall financial accuracy and simultaneous maximization of departmental profit is expected. ESSENTIAL JOB FUNCTIONS Supervise the activities and the service delivery levels of the Concierge, Guest Services Agents, and Front Desk Teams. Responsible for the selection, training and development of the personnel within the Front Office Team. Able to exercise the hire and fire discretion within Aspen Meadow's policies. Operate the department within Aspen Meadow's policies as they relate to the ethical codes, standards of good business practice and local laws and regulations. Responsible for enhancing the product and service that is presented to the guest. Able to make changes that respond to the marketplace and to guest needs, both present and anticipated. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts. Schedule staff based on occupancy and resort activity, maintain productivity and labor costs within budgets while monitoring daily overtime. Maintain constant control over changes and variances in budget for payroll, staff, ordering of supplies according to changes in occupancy levels and business needs. Ensure the operations staff, supervisors and management are properly trained to standards and able to carry out the operations of each function of their department. Directly contact respective personnel and relay any deficiencies that are to be corrected. Coach, counsel and discipline as needed and effectively recommend suspension and/or termination. Ensure the timely completion of performance appraisals. Provide direct service to guests as needed, including, but not limited to, checking in guests, answering phones, billing, reservation adjustments, etc. Demonstrate comprehensive knowledge of rooms, service, facilities, including personnel, features and hours of operation. Establishes consistent standard operating procedures. Ensure cash handling policies are followed. Maintains Guest Glitch Reports and ensures proper follow-up accordingly. Responsible for Unifocus Survey scores, reviews the scores with the staff, site areas for improvement, create incentives In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Move throughout operation to visually monitor and take action to ensure guest experience and service standards are met. Give guidance toward improvement and make necessary adjustments for consistency. Ensure compliance aligned to partnered audit standards. Interact positively with customers promoting hotel facilities and services. Resolve problems to the satisfaction of parties involved. Assist in organizing and conducting pre-shift and departmental meetings communicating pertinent information to the staff, such as pre-arrival and daily operational information and guest recovery opportunities. Schedule and direct staff in their work assignments. Works collaboratively with supervisors and managers to continually enhance and advance the hotel's goals and operations. Coordinate activities with other hotel departments to facilitate increased levels of communication and guest satisfaction. Ensure that cleanliness and condition of each area meets designated hotel standards and the appropriate inspections are carried out on a consistent basis. AP/ Vendor/ checkbook/ invoicing Support the Housekeeping Operation when needed. Work in support of team goals and measure effectiveness by the quality of decision making at the senior level as well as through the profit and service performance at the individual unit level. Additional duties as necessary and assigned. EDUCATION/EXPERIENCE High school or equivalent education required; Bachelor's Degree preferred. Minimum three years management experience with at least three years in management at progressively higher levels of responsibility. Significant attention to detail and strong verbal/ written communication skills critical. Computer skills (Microsoft Office 365) required; experience with OPERA Cloud, Nuvola/ Alice, ProfitSword. EZFacility, Sertifi, and Salto preferred. Complete understanding of bottom-line profitability and budget goals required. REQUIREMENTS Beyond the below listed requirements, this role may be required to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; facilitate problem resolution involving several variables. Must be able to speak, read, write and understand English. Shows personal control in front of guests by maintaining a positive attitude, staying calm and patient, avoiding use of negative language, and never displaying frustration. Maintain discretion and security for the hotel and guests. Have a flexible schedule that can work any shifts in addition to supporting with needed staffing coverage in the instance of call-offs (including Overnight/ Night Audit). Must possess basic computer and technology operation skills. Excellent communication skills; for both internal and external functions. Ensure all Front Office quality standards (including partnered affiliates) are complied with and that policies and procedures are consistently applied. Responsible for the financial management of the operation. Maintain profitability of Rooms Operation to support overall hotel operation. Considerable knowledge of complex mathematical calculations and computer accounting programs. Budgetary analysis capabilities required. Handle all disciplinary counseling as needed in accordance to policy. Motivate staff and establish a productive and positive work environment. Follow and support Salamander Vision, Mission Statement and Core Values. Follow the company's employee handbook for rules and regulations. Serve as Manager on Duty when General Manager and Asst Director of Rooms are absent PHYSICAL DEMANDS Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required during the rest of the working day. Length of time of these tasks may vary from day to day and task to task. Must be able to bend, stoop, squat and stretch to fulfill handling of luggage/ packages and fulfill cleaning/inspection tasks, occasionally. WORK ENVIRONMENT Most work tasks are performed indoors. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures i.e. The Front Drive (-2°ree;F) or Golfcart operations (+90°ree;F), possibly for one hour or more. Must be able to change activity frequently and cope with interruptions. Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

POSITION OBJECTIVE The Catering Sales Manager is a highly motivated professional responsible for booking both new and existing social and corporate catering business. This role is focused on achieving and exceeding food & beverage and group room revenue goals through proactive efforts including telephone solicitation, outside sales calls, site inspections, and written communication. The ideal candidate will also drive the future growth of catering sales within a designated territory or market segment. ESSENTIAL JOB FUNCTIONS Develop and execute action plans to achieve and exceed sales revenue goals by targeting new and existing accounts. Prospect new business using marketing and sales resources; qualify incoming leads and generate proposals, contracts, and addenda as needed. Negotiate guest room rates, meeting room rental, function space, and hotel services within approved guidelines. Follow up on outstanding proposals to effectively close business, process definite contracts and route information appropriately to the operations team. Maintain accurate and organized files in iVvy and other sales platforms, including activities, attachments, and communication records. Manage account details to ensure all aspects of solicitation, booking, and closing are documented and executed. Conduct property tours and site inspections; host clients and planners on pre-planning trips and program execution as appropriate. Complete and distribute required documentation such as site forms, BEOs, catering resumes, and group updates in a timely manner. Collaborate with the Director of Event Operations/Sales to complete business evaluations and maximize food & beverage revenues. Maintain strong client relationships and ensure successful event execution, including the communication of group specifications and program details. Monitor and manage room blocks and program deadlines; coordinate with group reservations agents and release unused space to maximize revenue. Forecast group rooms and group food & beverage revenue within a 5% variance on a 90-day rolling basis. Verify billing and credit information post-turnover and update as needed through departure. Analyze market trends, competition, and customer needs to drive strategic decisions and achieve performance goals. Utilize required systems and platforms to assess availability, profitability, and group progression from proposal to execution. Maximize resort revenue by selling all hotel offerings, including guest rooms, spa, golf, and food & beverage outlets. Stay informed of the hotel's surroundings, including local history, culture, and attractions. Participate in all sales and operational meetings, as well as client pre/post-conference meetings and resort-wide special projects. Represent the resort professionally in the community, industry events, and professional associations to build visibility and market share. Introduce and recommend preferred vendors aligned with resort revenue goals. Maintain open and effective communication with all operating departments to ensure seamless execution. Travel as needed for sales calls, client events, and trade shows. Demonstrate a commitment to Salamander Collection's core values and perform other duties as assigned to support business needs. EDUCATION/EXPERIENCE High school diploma or general education degree (GED) required ; Bachelor's degree preferred . Two years of catering sales experience required. REQUIREMENTS Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, both verbal and written. Ability to identify and develop accounts Extensive knowledge of meeting room capacities, banquet set-up, audio-visual, and any other pertinent details as they relate to sales Knowledge of hotel and competitive market. Must possess computer skills, including, but not limited to, accounting programs, Microsoft Office, Excel and iVvy. Excellent interpersonal and sales-related skills. Exceptional organizational and time management skills. May be required to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. This includes traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line touch tone phone, FAX machines, photocopiers, and other office equipment as needed. WORK ENVIRONMENT Must be able to work effectively in a stressful environment, communicate with others, deal effectively with customers, and accept constructive criticism from supervisors Must be able to change activity frequently and cope with interruptions ***Housing options may be available RECEIPT AND ACKNOWLEDGEMENT I acknowledge and understand that: Receipt of the does not imply nor create a promise of employment, or an employment contract of any kind, and that my employment is at-will The provides a general summary of the position; however, it is not all-inclusive. I know of no limitations that would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions Job duties, tasks, work hours and work requirements may be changed at any time Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of Aspen Meadows Resort. I have read and understand this job description Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, and part-time employees after working 1000 total hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify. Print Name: ______________________________________________ Signature: _______________________________________________ Date: _____________________________________________________

OBJECTIVE The Chef de Cuisine is responsible for leading the culinary operations of the kitchen, ensuring the highest standards of food quality, presentation, and consistency. This role is responsible for menu development and cost control while maintaining compliance with health, safety, and sanitation standards. The Chef de Cuisine prioritizes training and mentorship of the culinary team, ensuring continual improvement in culinary skills, consistency in standards, and opportunities for professional development. The position plays a critical role in aligning the culinary concept with the overall guest experience. ESSENTIAL JOB FUNCTIONS Recruit, train, mentor, and supervise culinary staff, ensuring proper preparation, safety, and adherence to brand standards. Provide ongoing performance feedback, coaching, and discipline as needed. Oversee food quality by sourcing, inspecting, and selecting only the freshest and highest-grade ingredients. Ensure recipes, specifications, and production standards are consistently followed. Develop, maintain, and update menus, recipes, forecasts, and plating standards; collaborate with the Executive Chef to create innovative offerings and seasonal specials. Monitor business levels and adjust as needed to maintain cost controls, portioning, and consistent quality. Ensure compliance with all health and safety regulations, including proper receiving, storage, labeling, rotation, sanitation, and temperature control. Supervise and maintain kitchen equipment, cleanliness, and organization, reporting repairs and ensuring daily line checks and inventories are completed. Organize culinary team shifts to provide full coverage and manage payroll costs effectively. Lead and conduct pre-shift meetings with kitchen and front of house service teams to align communication and service standards. Support special events, promotions, VIP functions, and unique menu requests as required. Perform other duties as assigned to meet the operational needs of the kitchen and property. Assist Executive Chef in budgeting, forecasting and menu costing. EDUCATION/EXPERIENCE Must be 18 years or older. High school or equivalent education required. Either graduated from an accredited culinary institute with 2 years of proven experience in fine dining or 4 years' experience in the culinary, food and beverage, or related professional area. REQUIREMENTS Fluency in English (spoken, written, and read) is required; Spanish is a plus but not necessary. Perform mathematical calculations including but not limited to conversion of recipes, inventories, food costing menu items, etc. Kitchen terminology required. Advanced culinary skills, cooking methods, butchering, soups, consommés, stocks, sauces, basic pastries, garde manger, product identification. Maintains proficiency across all cook stations, with the ability to relieve and support any position within the outlet. PHYSICAL DEMANDS Work is primarily performed indoors, with frequent exposure to extreme temperatures (freezers at -10°F and kitchens up to +110°F) for extended periods. Must be able to stand and walk for the majority of an 8-hour shift or longer. Requires frequent bending, stooping, squatting, stretching, and reaching in limited spaces. Manual dexterity required to handle knives, pots, pans, cutting tools, and operate kitchen equipment (slicers, mixers, grinders, etc.). Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices. Must have sufficient vision, hearing, and speech to safely perform culinary tasks and communicate effectively in noisy kitchen environments. Ability to lift and carry up to 30 lbs regularly and push or pull carts and equipment up to 150 lbs occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. WORK ENVIRONMENT Energetic environment where multiple tasks are being performed at the same time. Exposure to heat, steam, and noise from kitchen equipment, as well as handling hot items and sharp utensils. Flexibility is essential, as shifts may include mornings, evenings, weekends, and holidays to meet the operational needs of the outlet and resort. ***Housing options may be available RECEIPT AND ACKNOWLEDGEMENT I acknowledge and understand that: Receipt of the does not imply nor create a promise of employment, or an employment contract of any kind, and that my employment is at-will. The provides a general summary of the position however it is not all inclusive. I know of no limitations that would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions. Job duties, tasks, work hours and work requirements may be changed at any time. Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of Aspen Meadows Resort. I have read and understand this job description: Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

The Bellperson is responsible for assisting with the check-in/check-out processes and accommodating guests during their stay in an attentive, courteous and efficient manner. Education & Experience High School diploma or equivalent required and/or experience in a hotel or a related field preferred. Must have a valid driver's license for the applicable state. Physical Requirements Flexible and long hours sometimes required. Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. Ability to stand during entire shift. General Requirements Maintain a warm and friendly demeanor at all times. Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner. Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests. Must be able to multitask and prioritize departmental functions to meet deadlines. Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner. Attend all hotel required meetings and trainings. Maintain regular attendance in compliance with Salamander Hotels & Resorts Standards, as required by scheduling, which will vary according to the needs of the hotel. Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag. Comply with Salamander Hotels & Resorts Standards and regulations to encourage safe and efficient hotel operations. Maximize efforts towards productivity, identify problem areas and assist in implementing solutions. Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary. Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives. Must be able to cross-train in other hotel related areas. Must be able to maintain confidentiality of information. Must be able to show initiative, including anticipating guest or operational needs. Perform other duties as requested by management. Drive guests in shuttle and/or hotel car Fundamental Requirements Load and unload luggage carts. Escort guests to rooms and familiarize them with hotel services and amenities (hours of outlets, pool, and exercise room, etc.). Inspect guest's room to ensure it is in order and that supplies are adequate. Explain features of the room including operation of radio, television, telephone, in-room movie system, etc. Check/store luggage for arrivals and departures with luggage tags. Deliver messages to meeting rooms. Deliver flowers, laundry and packages to guestrooms. Assist with room changes. Maintain current listing of local and area attractions, special events and activities. Maintain list of local transportation guides, churches, sports arenas, etc. Assist Houseperson with guest requests. Ensure lobby reader board is correct. Provide information, maps and directions as required. Answer console to assist guest service agents. Show guestrooms and suites as needed and emphasize the hotel's amenities. ***Housing options may be available Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

OBJECTIVE The participant will be exposed to the daily operations of the Front Desk, Housekeeping, Guest Services, and Fitness Center Departments. They will greet and assist with the guests' reservations, room changes, and requests to make a valuable first impression; clean and inspect rooms; assist with checkin/checkouts, moving luggage to/from rooms; greeting guests at the fitness center, managing memberships, ensuring locker rooms are tidy, and ensuring the gym equipment is re-racked and clean. The objective is to learn the duties and responsibilities associated in the Rooms Division areas. Also, learn how to properly use the hotel's reservation systems software, be able to perform check-in and check-out procedures, up-selling rooms/vacation packages, assist hotel guests with inquiries, and requests, and resolve complaints with confidence and under minimal supervision. ESSENTIAL JOB FUNCTIONS Tasks will include greeting guests upon their arrival at the property, perform check-in and check-out procedures, promote hotel services and facilities to maximize room occupancy. Implement service standards in delivering guests to their rooms. Moving luggage to/from rooms. Clean and inspect rooms. Manage membership at the fitness center inclusive of providing customer service, answering the phone, cleaning locker room and gym equipment. The participant will also provide recommendations and options to satisfy guest needs. Assist guests with room charges and changes and will record vouchers, credit cards, traveler's checks, and other forms of payment. The participant will be in constant contact with the hotel guests. The participant will attend to the guests' inquiries and/or complaints, and provide factual information about the hotel amenities, local area site seeing, recreational activities, restaurants, shopping centers, entertainment reservations, and ground transportation. Coordinate with the housekeeping personnel, bell service staff members, and management to fulfill guest requests. The goal of this phase is for the participant to continuously practice communication and guest service skills. The objective is to learn how to provide excellent customer service and to demonstrate a thorough knowledge of the hotel amenities and surroundings to provide guests with factual information. The participant will shadow the Supervisor and observe how the Department is being overseen. Coordinates the check-in process, resolves issues that guests may have and explore the programs available for special services. Ensure efficient and effective flow of information with guests and all Internal Departments. Review occupancy, daily arrivals, and departures and identify potential issues that may arise with rooms' activity, and take an appropriate plan of action. Maintain communication with other Hotel Departments as it pertains to guest services. EDUCATION/EXPERIENCE High school diploma or GED required. One to two years in a public/customer facing position. REQUIREMENTS Valid and active driver's license. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. PHYSICAL DEMANDS Most work tasks are performed indoors but may be required to travel to different parts of the resort, outdoors either by walking or golf cart. Must be able to stand and exert well-paced ability for up to 4 hours in length. Must be able to exert well-paced ability in limited space. Must be able to lift up to 40 lbs. (occasionally). Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Ability to spend extended lengths of time viewing a computer screen. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. WORK ENVIRONMENT AVERAGE % OF TIME 50% Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the iPrefer Guest Program and provide recognition and benefits to all present members. 10% Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. 10% Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. 10% Move luggage to/from main entrance to guest rooms. 10% Inspect and clean guest rooms. 10% Ensure the fitness center meets quality standards. RECEIPT AND ACKNOWLEDGEMENT I acknowledge and understand that: Receipt of the does not imply nor create a promise of employment, or an employment contract of any kind, and that my employment is at-will. The provides a general summary of the position however it is not all inclusive. I know of no limitations that would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions. Job duties, tasks, work hours and work requirements may be changed at any time. Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of Aspen Meadows Resort. I have read and understand this job description: Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours . Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

Job DescriptionPOSITION OBJECTIVE To serve as a senior member of the culinary team by leading station operations, preparing and presenting high-quality dishes to exacting standards, and ensuring consistency across all kitchen functions. The Line Cook III is responsible for mentoring junior cooks, supporting menu development, maintaining food cost controls, and upholding the highest levels of food safety and sanitation while delivering an exceptional dining experience for guests. ESSENTIAL JOB FUNCTIONS Prepare food items in accordance with standardized recipes, presentation standards, and quality expectations in a timely and consistent manner. Set up and break down the workstation based on par levels and daily production needs. Ensure all cooking equipment (e.g., ovens, grills, burners, salamanders, fryers) is clean, functioning, and ready for service. Check station par levels and prepare additional items as needed to meet service demands. Communicate production progress to the chef. Follow all food safety and sanitation guidelines, including proper food handling, cleanliness, and completion of HACCP documentation. Advanced culinary techniques; can handle all stations; strong plating and presentation skills. Always maintain a clean and organized work environment. Create professional working relationships with all colleagues. Attend meetings as required. Assists chef in developing specials and new menu items; provides input on seasonal and cost-effective ingredients. Support departmental initiatives and hotel programs, including long-range planning and continuous improvement efforts as directed by management. May provide input on scheduling line staff; communicates effectively with front-of-house to ensure smooth service timing. EDUCATION/EXPERIENCE Must be 18 years of age or older. High school or equivalent education required. 4+ years professional cooking experience, often including supervisory responsibilities. REQUIREMENTS Fluency in English (spoken, written, and read) is required; Spanish is a plus but not necessary. Ability to read recipes and follow their instructions. Proven ability to lead a station or entire line during service; trains, coaches, and evaluates junior cooks; models professional behavior and work ethic. PHYSICAL DEMANDS Most work tasks are performed indoors. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°ree;F) and kitchens (+110°ree;F), possibly for one hour or more. Must be able to stand for a minimum of 8 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. Ability to physically handle knives, pots, mirrors, or other display items as well as grasp, lift and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen. Ability to perform cutting skills on work surfaces, topped with cutting boards, 3 to 4 feet in height (banquet kitchen, prep kitchen, bake shop, etc.). Proper usage and handling of various kitchen machinery to include slicers, buffalo chopper, grinders, mixers, and other kitchen related equipment. Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices. Ability to create, build, handle, and dismantle displays up to 8 feet high, including ice carvings. The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above the ambient noise level. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift 30 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 150 lbs (occasionally). Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. ***Housing options may be available Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours . Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

Busser Busser Job Responsibilities: The right busser is committed to ensuring high-quality customer service and the capacity to handle the pressure of restaurant work. Add the job responsibilities that correspond with these job requirements in your busser job description to attract candidates that have the right background. Some examples of responsibilities include: Prepares dining room for guests by cleaning and clothing tables, setting decorations, service plates, and utensils. Protects the establishment and guests by adhering to sanitation and safety policies. Maintains menu presentation by keeping menus clean, replacing damaged or soiled pages, and cleaning chalkboards. Maintains table setting by removing courses as completed, refilling water glasses, and being attentive to additional needs. Supports waitstaff by setting up and replenishing condiment stands and busser stations. Closes dining facility by cleaning chairs and tables, sweeping and vacuuming floors, and removing trash from the facility. Updates job knowledge by participating in staff training opportunities. Enhances organization reputation by accepting ownership for accomplishing new and different requests. Busser Qualifications and Skills Must have a great attitude Excellent customer service skills Working knowledge of spirits, wine, and food Great communication skills Strong attention to detail Education and Experience Requirements Experience as a busser preferred High school diploma or GED ***Housing options may be available Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, and part-time employees after working 1000 total hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

Barista duties and responsibilities Although Baristas are mainly responsible for making and serving beverages to customers, they may have other duties. These may include: Greeting customers in a friendly manner and taking food and drink orders Preparing and serving beverages such as drip coffee, espresso-based drinks, tea and other specialty drinks Preparing and serving food items such as soups, sandwiches and pastries Answering customers' questions about menu choices Promoting and recommending menu options to customers Taking payment from customers Tracking and ordering inventory for cafe and beverage supplies, such as coffee beans, milk, napkins and cups Maintaining espresso machines, grinders, coffee machines and other equipment by cleaning, troubleshooting and scheduling repairs Keeping the work environment and cafe seating area clean, sanitary and organized Responding to and resolving customer concerns or complaints Evaluating and modifying processes to improve efficiency and quality of service Attracting new customers and refining the menu Barista skills and qualifications Baristas need a variety of skills to memorize drink recipes, learn how to operate equipment and provide efficient customer service. A successful Barista should possess the following skills: Excellent listening and communication skills to effectively interact with coworkers and customers Basic coffee knowledge, such as how to prepare common coffee beverages, although advanced knowledge, such as roasting and grinding processes, coffee bean sourcing and flavor differences, can be helpful Exceptional customer service and interpersonal skills to interact in a positive manner and prevent or resolve conflicts Strong teamwork abilities to work efficiently in a fast-paced and high-volume environment with other Baristas Attention to detail to manage specific customer requests as well as a high-volume beverage assembly line with minimal errors Time management and organizational skills to work efficiently and effectively in a high-volume workplace ***Housing options may be available Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

Attend to guests' needs, including, but not limited to, registration, checkout and cashiering. ESSENTIAL FUNCTIONS AVERAGE % OF TIME 50% Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Starwood Preferred Guest Program and provide recognition and benefits to all present members. 40% Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests. 10% Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Other: Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Employees with irregular attendance will be subject to disciplinary action, up to and including termination of employment. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled training sessions and meetings is required. Upon employment, all employees are required to fully comply with Starwood rules and regulations for the safe and effective operation of the hotel's facilities. Employees who violate hotel rules and regulations will be subject to disciplinary action, up to and including termination of employment. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel. Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions. Book reservations for those guests who approach the Front Desk. REQUIREMENTS SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities. Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. General knowledge of the city where hotel is located and its attractions. Extensive knowledge of the hotel, its services and facilities. Physical Demands Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced ability for up to 4 hours in length. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Ability to spend extended lengths of time viewing a computer screen. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. ***Housing options may be available QUALIFICATION STANDARDS Education High school or equivalent education required. Experience One to two years in a public contact position. This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time. Department Front Office Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

POSITION OBJECTIVE Direct and organize the food and beverage function of the hotel/resort in order to maintain high service levels and standards of Food and Beverage. Participate in total hotel management as a member of the Executive Committee. Adhere and follow F&B culture and vision in accordance to F&B core values. ESSENTIAL JOB FUNCTIONS Plan and direct the functions of administration and planning of the Food and Beverage Department to meet the daily needs of operation. Clearly describe, assign and delegate responsibility and authority for the operation of the various food and beverage sub-departments, including outlet operations, culinary operations, banquet operations, and conference services. Develop, implement and monitor schedules for the operation of all restaurants and bars to achieve a profitable result. Participate with the chef, outlet managers, and catering managers in the creation of attractive and merchandising menus designed to attract a predetermined customer market. Implement effective control of food, beverage and labor costs among all sub-departments. Assist the area managers in establishing and achieving predetermined profit objectives and desired standards of quality food, service, cleanliness, merchandising and promotion. Regularly review and evaluate the degree of customer acceptance of the individual restaurants and banquet service. Recommend to management new operating and marketing policies whenever declining or constant sales imply dissatisfaction by the customers, a material change in the make-up of the customer market, or a change in the competitive environment. Develop (with the aid of sub-department heads) operating tools necessary and incidental to modern management principles, i.e., budgeting, forecasting purchase specifications, recipes, portion specifications, menu abstracts, food production control, job descriptions, etc. Continuously evaluate the performance and encourage improvement of the personnel in the food and beverage department. Plan and administer a training and development program within the department which will provide well-trained employees at all levels and permit advancement for those persons qualified and interested in career development. Oversee departmental matters as they relate to federal, state and local employment and civil rights laws. . In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Monitor hotel activities and troubleshoot problems. Operate word processing program in computer. Perform any general cleaning tasks using standard hotel cleaning products to adhere to health standards. Additional duties as necessary and assigned. Professionally represent the hotel in community and industry organizations and events. Participate as a team player with all departments. Provide constructive feedback to all departments. Be a leader and a role model to all employees. EDUCATION/EXPERIENCE High school or equivalent education required. Several years' experience in the Food and Beverage operations, as well as culinary sales, and marketing experience REQUIREMENTS Must be able to speak, read, write and understand the primary language(s) used in the workplace. Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Considerable knowledge of complex mathematical calculations and computer accounting programs. Budgetary analysis capabilities required. Ability to access and accurately input information using a moderately complex computer system. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to diffuse anger, collect accurate information and resolve conflicts. Most tasks are performed in a team environment with the employee acting as a team leader. There is minimal direct supervision. May be required: to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS Most work tasks are performed indoors. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°ree;F) and kitchens (+110°ree;F), possibly for one hour or more. Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. Ability to distinguish product quality, taste, texture and presentation and observe preparation. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability in limited space and to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. May be required to lift trays of food or food items weighing up to 30 lbs. occasionally. Must be able to push and pull carts and equipment weighing up to 250 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Hearing, smelling, tasting, and visual ability to observe and distinguish product quality and detect signs of emergency situations. Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates. Vision occurs continuously with the most common visual functions being those of near and color vision and depth perception. Must be able to bend, stoop, squat and stretch to fulfill cleaning tasks occasionally. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. WORK ENVIRONMENT Must be able to work effectively in a stressful environment, communicate with others, effectively deal with customers and accept constructive criticism from supervisors Must be able to change activity frequently and cope with interruptions ***Housing options may be available Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, and part-time employees after working 1000 total hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

OBJECTIVE Preparing high-quality food in a timely, efficient, sanitary, and consistent manner, following established recipes and standards. The Line Cook supports the culinary team by maintaining a clean and organized workstation, ensuring proper food handling and safety practices, and contributing to a positive kitchen environment that delivers an exceptional dining experience for guests. ESSENTIAL JOB FUNCTIONS Prepare food items in accordance with standardized recipes, presentation standards, and quality expectations in a timely and consistent manner. Set up and break down the workstation based on par levels and daily production needs. Ensure all cooking equipment (e.g., ovens, grills, burners, salamanders, fryers) is clean, functioning, and ready for service. Check station par levels and prepare additional items as needed to meet service demands. Communicate production progress to the chef. Follow all food safety and sanitation guidelines, including proper food handling, cleanliness, and completion of HACCP documentation. Always maintain a clean and organized work environment. Proficient knife skills; can operate most kitchen equipment; works independently on assigned stations Create professional working relationships with all colleagues. Attend meetings as required. EDUCATION/EXPERIENCE Must be 18 years of age or older. High school or equivalent education required. Certified cook or higher level preferred. REQUIREMENTS Fluency in English (spoken, written, and read) is required; Spanish is a plus but not necessary. Ability to read recipes and follow their instructions PHYSICAL DEMANDS Physically able to lift up to 50 lbs and work on your feet for extended periods. Temperature generally is moderate and controlled by hotel environmental systems; however, must be able to work in extreme temperatures like freezers (-10°F) and kitchens (+110°F), possibly for one hour or more. Must be able to stand for a minimum of 8 hours per day. Walking and standing are required the rest of the working day. Length of time of these tasks may vary from day to day and task to task. Ability to physically handle knives, pots, mirrors, or other display items as well as grasp, lift and carry same from shelves and otherwise transport up to 50 pounds to every area of the kitchen. Ability to perform cutting skills on work surfaces, topped with cutting boards, 3 to 4 feet in height (banquet kitchen, prep kitchen, bake shop, etc.). Proper usage and handling of various kitchen machinery to include slicers, buffalo chopper, grinders, mixers, and other kitchen related equipment. Ability to physically self-demonstrate culinary techniques, i.e., cutting, cooking principles, plate presentation, safety and sanitation practices. The worker is subject to noise. Must be able to lift 30 lbs. on a regular and continuing basis. Must be able to push and pull carts and equipment weighing up to 150 lbs (occasionally). WORK ENVIRONMENT The Line Cook works in a fast-paced, high-energy kitchen environment that requires standing for extended periods and the ability to work under pressure during busy service hours. The role involves exposure to hot surfaces, sharp equipment, and varying temperatures. Teamwork, effective communication, and a commitment to cleanliness and safety are essential. The kitchen environment is collaborative and physically demanding, requiring attention to detail, efficiency, and the ability to follow directions consistently. Weekend, holiday, and evening shifts may be required based on business needs. ***Housing options may be available Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

OBJECTIVE The Catering Sales Manager is a highly motivated professional responsible for booking both new and existing social and corporate catering business. This role is focused on achieving and exceeding food & beverage and group room revenue goals through proactive efforts including telephone solicitation, outside sales calls, site inspections, and written communication. The ideal candidate will also drive the future growth of catering sales within a designated territory or market segment. ESSENTIAL JOB FUNCTIONS Develop and execute action plans to achieve and exceed sales revenue goals by targeting new and existing accounts. Prospect new business using marketing and sales resources; qualify incoming leads and generate proposals, contracts, and addenda as needed. Negotiate guest room rates, meeting room rental, function space, and hotel services within approved guidelines. Follow up on outstanding proposals to effectively close business, process definite contracts and route information appropriately to the operations team. Maintain accurate and organized files in iVvy and other sales platforms, including activities, attachments, and communication records. Manage account details to ensure all aspects of solicitation, booking, and closing are documented and executed. Conduct property tours and site inspections; host clients and planners on pre-planning trips and program execution as appropriate. Complete and distribute required documentation such as site forms, BEOs, catering resumes, and group updates in a timely manner. Collaborate with the Director of Event Operations/Sales to complete business evaluations and maximize food & beverage revenues. Maintain strong client relationships and ensure successful event execution, including the communication of group specifications and program details. Monitor and manage room blocks and program deadlines; coordinate with group reservations agents and release unused space to maximize revenue. Forecast group rooms and group food & beverage revenue within a 5% variance on a 90-day rolling basis. Verify billing and credit information post-turnover and update as needed through departure. Analyze market trends, competition, and customer needs to drive strategic decisions and achieve performance goals. Utilize required systems and platforms to assess availability, profitability, and group progression from proposal to execution. Maximize resort revenue by selling all hotel offerings, including guest rooms, spa, golf, and food & beverage outlets. Stay informed of the hotel's surroundings, including local history, culture, and attractions. Participate in all sales and operational meetings, as well as client pre/post-conference meetings and resort-wide special projects. Represent the resort professionally in the community, industry events, and professional associations to build visibility and market share. Introduce and recommend preferred vendors aligned with resort revenue goals. Maintain open and effective communication with all operating departments to ensure seamless execution. Travel as needed for sales calls, client events, and trade shows. Demonstrate a commitment to Salamander Collection's core values and perform other duties as assigned to support business needs. EDUCATION/EXPERIENCE High school diploma or general education degree (GED) required; Bachelor's degree preferred. Two years of catering sales experience required. REQUIREMENTS Must be able to speak, read, write, and understand the primary language used in the workplace. Requires good communication skills, both verbal and written. Ability to identify and develop accounts Extensive knowledge of meeting room capacities, banquet set-up, audio-visual, and any other pertinent details as they relate to sales Knowledge of hotel and competitive market. Must possess computer skills, including, but not limited to, accounting programs, Microsoft Office, Excel and iVvy. Excellent interpersonal and sales-related skills. Exceptional organizational and time management skills. May be required to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. PHYSICAL DEMANDS Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to sit at a desk for up to 5 hours per day. Walking and standing are required the rest of the working day. This includes traveling to and from meetings. Length of time of these tasks may vary from day to day and task to task. Must be able to exert well-paced ability to maneuver between functions occurring simultaneously. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to lift up to 15 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other employees. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line touch tone phone, FAX machines, photocopiers, and other office equipment as needed. WORK ENVIRONMENT Must be able to work effectively in a stressful environment, communicate with others, deal effectively with customers, and accept constructive criticism from supervisors Must be able to change activity frequently and cope with interruptions ***Housing options may be available RECEIPT AND ACKNOWLEDGEMENT I acknowledge and understand that: Receipt of the does not imply nor create a promise of employment, or an employment contract of any kind, and that my employment is at-will The provides a general summary of the position; however, it is not all-inclusive. I know of no limitations that would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions Job duties, tasks, work hours and work requirements may be changed at any time Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of Aspen Meadows Resort. I have read and understand this job description Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, and part-time employees after working 1000 total hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify. Print Name: ______________________________________________ Signature: _______________________________________________ Date: _____________________________________________________

Provide professional set up; service of any and all food and beverage functions of the Hotel, in and out. To perform all client needs in accordance with established standard operating procedures. EDUCATION AND TRAINING REQUIRED High School Diploma preferred but not mandatory, TIPS Training, 4-6 months experience in similar service or restaurant service. POSITION QUALIFICATIONS (Requirements are representative of minimum levels of knowledge, skills and/or abilities.) Ability to satisfactorily communicate (verbal and written) in English with co-workers, guests, visitors and management. Spanish is a plus as a second language. Read and understand English, i.e. Banquet Event orders, Manual of Standards, liquor Requisitions. PHYSICAL REQUIREMENTS: While performing the duties of this job, the associate is regularly required to stand for long periods of time, walk up and down stairs, handle or feel equipment, and talk and hear. The associate is regularly required to sit and reach with hands and arms. Shall be able to exert up to 10 pounds of force occasionally and frequently lift, carry, push, pull, or otherwise move objects, as well as bend, squat and lift at least 35 lbs. and travel with weight for a minimum of 25-30 yards. WORKING CONDITIONS: Subject to long periods of standing and walking indoors and outdoors, including working in variable weather conditions. The noise level in the work environment is usually moderate. May work in close quarters in some work areas. Transport equipment up and down the terraces, travel up and down stairs and inclines and through swinging doors. ESSENTIAL JOB FUNCTIONS: Set up standard and complex meal settings with instructions. Set up receptions and theme parties. Carry a tray and walk (with 10 serving plates or 20 dishes and silverware.) Bend and lift trays with equipment on them. Serve a plate while holding 2 or 3 in the other hand. Pour a beverage while holding a bottle or pot in the other hand. Work with your hands. Transport equipment to and from work areas. Handle and set up props, storage and care of same. MENTAL/EMOTIONAL REQUIREMENTS: Must be able to work in a fast paced and customer service-oriented environment; to perform duties under pressure and meet deadlines in a timely manner; to work as part of a team as well as to complete assignments independently; to take instructions from supervisors; to exercise problem solving skills; and to interact with co-workers, supervisors, guests and the public in a professional and pleasant manner; and to provide Elevated Service and maintain a calm atmosphere in the function areas. SAFETY RESPONSIBILITIES: Must learn and comply with all Hotel safety rules; must use appropriate safety equipment at all times; must immediately report all unsafe condition to supervisors; must be familiar with all safety features or equipment, machinery, or materials encompassed by job duties; and must check with supervisor if there is a question as to the safe procedure to be used for any job function. ADDITIONAL REQUIREMENTS: Associates must fulfill the performance standards of this position and comply with policies, rules and procedures of the Hotel, including those set out in the Associate Handbook or otherwise communicated (verbally or in writing) to associates. This is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Associates are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel officials. ***Housing options may be available Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, and part-time employees after working 1000 total hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

Support Front Office Manager , act as manager on duty, attend to guest needs, including but not limited to, guest registration, check-out and cashiering. ESSENTIAL JOB FUNCTIONS Greet and welcome guests upon arrival. Ensure efficient guest registration, check out and telephone service. Guests are handled both courteously and professionally, proper identification and credit are established and all posting, cash transactions, account settlements and deposits are handled correctly. Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks for owners/members. Observe Front Desk and Guest Services Agents and ensure that their duties are completed in accordance with established policy and procedure, i.e., proper public relations techniques are utilized, calls are handled both courteously and professionally, calls are answered on a timely basis and the proper greetings are used, messages and faxes are handled correctly and efficiently, guest complaints and problems are handled in a courteous and professional manner, and ensure follow through. Answer phone in a timely manner. Respond & process requests for late check out, room changes, lockouts, billing inquiries, internet issues, and extension of stay. Keep activity log updated to allow for proper follow-up. Ensure guest satisfaction, utilizing the empowerment certificates when appropriate. Ensure all necessary reports and forms are completed during shift. In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel: Assist in handling mail and facsimiles and providing guests with information regarding hotel facilities and local attractions. Book reservations for guests who approach the Front Desk. EDUCATION/EXPERIENCE High school or equivalent education required. Minimum one year of supervisory experience in a Hospitality setting. REQUIREMENTS Must be able to speak, read, write and understand English Must be able to read and write to facilitate the communication process. Requires good communication skills, both verbal and written. Must possess basic computational ability. Must possess basic computer skills. General knowledge of the city where hotel is located and its attractions. Extensive knowledge of the hotel, its services and facilities. May be required to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form; to deal with problems involving several concrete variables in standardized situations. Shifts will depend on operational needs, AM availability strongly preferred. PHYSICAL DEMANDS Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems. Must be able to stand and exert well-paced ability for up to 4 hours in length. Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis. Must be able to exert well-paced ability in limited space. Must be able to lift up to 25 lbs. occasionally. Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity. Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees. Ability to spend extended lengths of time viewing a computer screen. Vision occurs continuously with the most common visual functions being those of near vision and depth perception. Requires manual dexterity to use and operate all necessary equipment. Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed. WORK ENVIRONMENT Must be able to work effectively in a stressful environment, communicate with others, and effectively deal with customers. Must be able to change activity frequently and cope with interruptions. ***Housing options may be available Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, and part-time employees after working 1000 total hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.