Server jobs at Salamander Hospitality Services LLC

Provide professional set up; service of any and all food and beverage functions of the Hotel, in and out. To perform all client needs in accordance with established standard operating procedures. EDUCATION AND TRAINING REQUIRED High School Diploma preferred but not mandatory, TIPS Training, 4-6 months experience in similar service or restaurant service. POSITION QUALIFICATIONS (Requirements are representative of minimum levels of knowledge, skills and/or abilities.) Ability to satisfactorily communicate (verbal and written) in English with co-workers, guests, visitors and management. Spanish is a plus as a second language. Read and understand English, i.e. Banquet Event orders, Manual of Standards, liquor Requisitions. PHYSICAL REQUIREMENTS: While performing the duties of this job, the associate is regularly required to stand for long periods of time, walk up and down stairs, handle or feel equipment, and talk and hear. The associate is regularly required to sit and reach with hands and arms. Shall be able to exert up to 10 pounds of force occasionally and frequently lift, carry, push, pull, or otherwise move objects, as well as bend, squat and lift at least 35 lbs. and travel with weight for a minimum of 25-30 yards. WORKING CONDITIONS: Subject to long periods of standing and walking indoors and outdoors, including working in variable weather conditions. The noise level in the work environment is usually moderate. May work in close quarters in some work areas. Transport equipment up and down the terraces, travel up and down stairs and inclines and through swinging doors. ESSENTIAL JOB FUNCTIONS: Set up standard and complex meal settings with instructions. Set up receptions and theme parties. Carry a tray and walk (with 10 serving plates or 20 dishes and silverware.) Bend and lift trays with equipment on them. Serve a plate while holding 2 or 3 in the other hand. Pour a beverage while holding a bottle or pot in the other hand. Work with your hands. Transport equipment to and from work areas. Handle and set up props, storage and care of same. MENTAL/EMOTIONAL REQUIREMENTS: Must be able to work in a fast paced and customer service-oriented environment; to perform duties under pressure and meet deadlines in a timely manner; to work as part of a team as well as to complete assignments independently; to take instructions from supervisors; to exercise problem solving skills; and to interact with co-workers, supervisors, guests and the public in a professional and pleasant manner; and to provide Elevated Service and maintain a calm atmosphere in the function areas. SAFETY RESPONSIBILITIES: Must learn and comply with all Hotel safety rules; must use appropriate safety equipment at all times; must immediately report all unsafe condition to supervisors; must be familiar with all safety features or equipment, machinery, or materials encompassed by job duties; and must check with supervisor if there is a question as to the safe procedure to be used for any job function. ADDITIONAL REQUIREMENTS: Associates must fulfill the performance standards of this position and comply with policies, rules and procedures of the Hotel, including those set out in the Associate Handbook or otherwise communicated (verbally or in writing) to associates. This is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Associates are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel officials. ***Housing options may be available Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, and part-time employees after working 1000 total hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

The West End Social Server is responsible for providing the highest quality of service and hospitality to guests in an attentive, courteous, and efficient manner. He/she is also responsible for receiving and delivering guests orders and collecting payment. ESSENTIAL JOB FUNCTIONS Greet, serve, and engage with guests in a friendly, courteous, and professional manner. Take and deliver food and beverage orders accurately, anticipating guest needs and ensuring satisfaction. Take and deliver room service orders accurately, ensuring proper payment. Provide beverage service (coffee, tea, water, soda, lemonade, alcohol) promptly, keeping glasses filled. Upsell menu items, beverages, and promotions to enhance the guest experience. Maintain knowledge of menus, daily specials, and outlet offerings. Operate the POS system to process orders, close checks, and complete end-of-shift paperwork. Handle cashiering functions, including collecting payments. Perform opening, closing, and side-work duties per assigned station and checklists. Pre-bus and clear tables promptly; maintain clean, stocked, and organized service areas. Answer phones professionally and handle guest inquiries efficiently. Warm, approachable demeanor and commitment to providing attentive, service-oriented hospitality. Follow safety protocols, including knowledge of emergency procedures. Attend required meetings and trainings, and perform other duties as assigned by management. EDUCATION/EXPERIENCE High School diploma or equivalent and/or experience in a hotel or a related field preferred. REQUIREMENTS Strong verbal and written communication skills with guests, team members, and management. Active listening and problem-solving abilities to address and resolve guest or employee concerns. Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment. Demonstrated initiative and ability to anticipate guest and operational needs. Strong organizational skills with attention to cleanliness, efficiency, and productivity. Ability to apply and understand information, policies, and procedures to achieve operational goals. Flexibility to cross-train in other areas of hotel operations as needed. Professional appearance and grooming in compliance with company standards, including wearing the proper uniform and nametag. Consistent attendance and punctuality aligned with business needs. PHYSICAL DEMANDS Flexible and long hours are sometimes required. Medium work-Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Ability to stand during the entire shift. Must be able to maneuver throughout the dining area while carrying full trays of beverages. WORK ENVIRONMENT Primary work takes place in restaurant, lounge, and room service areas with exposure to a fast-paced, guest-facing environment. May be required to deliver room service orders to guest rooms, including traveling outdoors in varying weather conditions. May be exposed to moderate noise levels, hot and cold temperatures, and food and beverage handling. ***Housing options may be available RECEIPT AND ACKNOWLEDGEMENT I acknowledge and understand that: Receipt of the does not imply nor create a promise of employment, or an employment contract of any kind, and that my employment is at-will. The provides a general summary of the position however it is not all inclusive. I know of no limitations that would prevent me from performing these functions with or without accommodation. I further understand that it is my responsibility to inform my supervisor at any time that I am unable to perform these functions. Job duties, tasks, work hours and work requirements may be changed at any time. Acceptable job performance includes completion of the job responsibilities as well as compliance with the policies, procedures, rules, and regulations of Aspen Meadows Resort. I have read and understand this job description: Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, part-time employees can qualify to participate in a 401(k) plan after two consecutive years of working at least 500 hours . Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.

Provide professional set up; service of any and all food and beverage functions of the Hotel, in and out. To perform all client needs in accordance with established standard operating procedures. EDUCATION AND TRAINING REQUIRED High School Diploma preferred but not mandatory, TIPS Training, 4-6 months experience in similar service or restaurant service. POSITION QUALIFICATIONS (Requirements are representative of minimum levels of knowledge, skills and/or abilities.) Ability to satisfactorily communicate (verbal and written) in English with co-workers, guests, visitors and management. Spanish is a plus as a second language. Read and understand English, i.e. Banquet Event orders, Manual of Standards, liquor Requisitions. PHYSICAL REQUIREMENTS: While performing the duties of this job, the associate is regularly required to stand for long periods of time, walk up and down stairs, handle or feel equipment, and talk and hear. The associate is regularly required to sit and reach with hands and arms. Shall be able to exert up to 10 pounds of force occasionally and frequently lift, carry, push, pull, or otherwise move objects, as well as bend, squat and lift at least 35 lbs. and travel with weight for a minimum of 25-30 yards. WORKING CONDITIONS: Subject to long periods of standing and walking indoors and outdoors, including working in variable weather conditions. The noise level in the work environment is usually moderate. May work in close quarters in some work areas. Transport equipment up and down the terraces, travel up and down stairs and inclines and through swinging doors. ESSENTIAL JOB FUNCTIONS: Set up standard and complex meal settings with instructions. Set up receptions and theme parties. Carry a tray and walk (with 10 serving plates or 20 dishes and silverware.) Bend and lift trays with equipment on them. Serve a plate while holding 2 or 3 in the other hand. Pour a beverage while holding a bottle or pot in the other hand. Work with your hands. Transport equipment to and from work areas. Handle and set up props, storage and care of same. MENTAL/EMOTIONAL REQUIREMENTS: Must be able to work in a fast paced and customer service-oriented environment; to perform duties under pressure and meet deadlines in a timely manner; to work as part of a team as well as to complete assignments independently; to take instructions from supervisors; to exercise problem solving skills; and to interact with co-workers, supervisors, guests and the public in a professional and pleasant manner; and to provide Elevated Service and maintain a calm atmosphere in the function areas. SAFETY RESPONSIBILITIES: Must learn and comply with all Hotel safety rules; must use appropriate safety equipment at all times; must immediately report all unsafe condition to supervisors; must be familiar with all safety features or equipment, machinery, or materials encompassed by job duties; and must check with supervisor if there is a question as to the safe procedure to be used for any job function. ADDITIONAL REQUIREMENTS: Associates must fulfill the performance standards of this position and comply with policies, rules and procedures of the Hotel, including those set out in the Associate Handbook or otherwise communicated (verbally or in writing) to associates. This is intended to describe the general nature and work responsibilities of the position. This job description and the duties of this position are subject to change, modification and addition as deemed necessary by the Hotel. Associates are required to comply with supervisory instructions and perform other job duties, responsibilities and assignments requested by supervisors, managers or other Hotel officials. ***Housing options may be available Benefits for full-time employees include but are not limited to the following with an employee contribution: Medical, Dental, Vision, Short-term Disability, and Long-term Disability after 90 days of employment. Employer-provided Basic Life Insurance and Basic AD&D are provided after 90 days of employment. 401K eligibility is available to full-time employees after 90 days of employment, and part-time employees after working 1000 total hours. Currently, 401K Match is $0.50 on the $1.00 of an employee's contribution up to 6%; there is a 5-year vesting period. Applications for all positions are accepted on an ongoing basis. Salamander Collection is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salamander is a drug-free workplace and participant in E-Verify.