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The role of a Call Center Coordinator is pivotal in ensuring efficient operations within call centers. As of October 2025, the average salary for this position stands at $35,631 per year. Factors influencing this figure include experience level, geographic location, and industry sector. For instance, coordinators with several years of experience typically earn more than entry-level professionals.
Where You Can Earn More
Higher salaries are often found in states such as California and New York. These regions have a higher demand for skilled coordinators, which drives compensation. Additionally, positions in specialized industries, including healthcare and technology, may offer competitive salaries due to the specific skills required.
Salary Insights by Experience
Entry-level coordinators might start around $30,000, while those with extensive experience can command salaries exceeding $50,000. Understanding these dynamics can assist job seekers in negotiating better pay and choosing roles that align with their career aspirations.
Consider exploring job postings that offer not only competitive salaries but also opportunities for advancement within the organization.
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The highest-paying states for call center coordinators are Alaska, Maryland, and Rhode Island. The lowest average call center coordinator salary states are Georgia, Montana, and Idaho.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Iowa | $41,525 | $19.96 |
| 2 | Alaska | $49,403 | $23.75 |
| 3 | Kentucky | $39,209 | $18.85 |
| 4 | Rhode Island | $44,035 | $21.17 |
| 5 | Minnesota | $40,361 | $19.40 |
| 6 | Missouri | $39,251 | $18.87 |
| 7 | Maryland | $44,681 | $21.48 |
| 8 | Delaware | $39,566 | $19.02 |
| 9 | Massachusetts | $42,637 | $20.50 |
| 10 | North Dakota | $36,455 | $17.53 |
| 11 | Vermont | $41,985 | $20.19 |
| 12 | Indiana | $37,046 | $17.81 |
| 13 | New York | $42,954 | $20.65 |
| 14 | Illinois | $38,235 | $18.38 |
| 15 | Tennessee | $35,798 | $17.21 |
| 16 | Ohio | $36,821 | $17.70 |
| 17 | Pennsylvania | $36,493 | $17.54 |
| 18 | Washington | $41,116 | $19.77 |
| 19 | Wisconsin | $36,908 | $17.74 |
| 20 | Maine | $35,445 | $17.04 |
| 21 | Michigan | $36,424 | $17.51 |
| 22 | Texas | $36,257 | $17.43 |
| 23 | Nebraska | $35,192 | $16.92 |
| 24 | Florida | $37,237 | $17.90 |
| 25 | District of Columbia | $42,618 | $20.49 |
| 26 | Arizona | $35,449 | $17.04 |
| 27 | Kansas | $34,914 | $16.79 |
| 28 | New Hampshire | $37,199 | $17.88 |
| 29 | Wyoming | $34,309 | $16.49 |
| 30 | Oregon | $38,407 | $18.46 |
| 31 | North Carolina | $35,682 | $17.15 |
| 32 | New Jersey | $37,547 | $18.05 |
| 33 | Connecticut | $37,388 | $17.98 |
| 34 | Alabama | $33,694 | $16.20 |
| 35 | West Virginia | $32,403 | $15.58 |
| 36 | Colorado | $36,123 | $17.37 |
| 37 | Oklahoma | $31,690 | $15.24 |
| 38 | Hawaii | $36,339 | $17.47 |
| 39 | South Carolina | $34,076 | $16.38 |
| 40 | California | $36,094 | $17.35 |
| 41 | Montana | $30,625 | $14.72 |
| 42 | Louisiana | $33,975 | $16.33 |
| 43 | South Dakota | $29,367 | $14.12 |
| 44 | Idaho | $30,179 | $14.51 |
| 45 | Nevada | $31,792 | $15.28 |
| 46 | New Mexico | $28,615 | $13.76 |
| 47 | Arkansas | $33,246 | $15.98 |
| 48 | Virginia | $32,057 | $15.41 |
| 49 | Georgia | $31,098 | $14.95 |
| 50 | Utah | $31,614 | $15.20 |
| 51 | Mississippi | $25,782 | $12.40 |
The highest-paying cities for call center coordinators are Juneau, AK, Baltimore, MD, and Albany, NY.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Juneau, AK | $47,687 | $22.93 |
| 2 | Baltimore, MD | $44,911 | $21.59 |
| 3 | Albany, NY | $42,825 | $20.59 |
| 4 | Brockton, MA | $42,738 | $20.55 |
| 5 | Seattle, WA | $41,181 | $19.80 |
| 6 | Richmond, KY | $39,409 | $18.95 |
| 7 | Coral Gables, FL | $37,537 | $18.05 |
| 8 | Milford, CT | $37,384 | $17.97 |
| 9 | Bloomington, IL | $37,290 | $17.93 |
| 10 | Indianapolis, IN | $36,897 | $17.74 |
| 11 | San Antonio, TX | $36,763 | $17.67 |
| 12 | Urban Honolulu, HI | $36,336 | $17.47 |
| 13 | Harrisburg, PA | $36,259 | $17.43 |
| 14 | Denver, CO | $36,108 | $17.36 |
| 15 | Los Angeles, CA | $36,103 | $17.36 |
| 16 | Raleigh, NC | $36,069 | $17.34 |
| 17 | Bismarck, ND | $35,985 | $17.30 |
| 18 | Walker, MI | $35,975 | $17.30 |
| 19 | Rock Hill, SC | $34,098 | $16.39 |
| 20 | Baton Rouge, LA | $34,056 | $16.37 |
A call center coordinator's salary ranges from $26,000 a year at the 10th percentile to $47,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $47,000 | $3,917 | $23 |
| 75th Percentile | $41,000 | $3,417 | $20 |
| Average | $35,631 | $2,969 | $17 |
| 25th Percentile | $30,000 | $2,500 | $14 |
| 10th Percentile | $26,000 | $2,167 | $13 |
The highest paying types of call center coordinators are information coordinator, team coordinator, and department coordinator.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Relations Coordinator | $37,953 | $3,163 | $18.25 | 177,951 |
| Information Coordinator | $49,118 | $4,093 | $23.61 | 84,359 |
| Customer Services Coordinator | $35,520 | $2,960 | $17.08 | 246,525 |
| Scheduling Coordinator | $36,493 | $3,041 | $17.54 | 66,114 |
| Customer Care Coordinator | $40,661 | $3,388 | $19.55 | 259,694 |
| Customer Support Coordinator | $37,136 | $3,095 | $17.85 | 259,956 |
Top companies hiring call center coordinators now:
Call center coordinator salaries at Spectrum and BNY Mellon are the highest-paying according to our most recent salary estimates. In addition, the average call center coordinator salary at companies like Lumeris and PHMC are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Spectrum | $53,024 | $25.49 |
| 2 | BNY Mellon | $44,136 | $21.22 |
| 3 | Lumeris | $40,252 | $19.35 |
| 4 | PHMC | $38,676 | $18.59 |
| 5 | Bradford Health Services | $36,653 | $17.62 |
| 6 | Metropolitan State University of Denver | $36,135 | $17.37 |
| 7 | Denver Public Schools | $35,863 | $17.24 |
| 8 | Zwicker & Associates | $35,620 | $17.13 |
| 9 | Volt Systems LLC | $35,465 | $17.05 |
| 10 | KIK Custom Products Inc. | $35,112 | $16.88 |
| 11 | Monogram Health | $35,025 | $16.84 |
| 12 | Johns Hopkins Medicine | $34,861 | $16.76 |
| 13 | Randstad North America, Inc. | $33,948 | $16.32 |
| 14 | Kaiser Permanente | $33,942 | $16.32 |
| 15 | Chewy | $33,787 | $16.24 |
| 16 | Family Allergy & Asthma | $33,624 | $16.17 |
| 17 | Laboratory Corporation of America Holdings | $33,220 | $15.97 |
| 18 | Path Medical | $33,059 | $15.89 |
| 19 | JPS Health Network | $33,011 | $15.87 |
| 20 | Emerald Youth Foundation | $32,965 | $15.85 |
The average call center coordinator salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Telecommunication | $35,064 | $16.86 |
| 2 | Transportation | $33,948 | $16.32 |
| 3 | Health Care | $33,331 | $16.02 |
| 4 | Hospitality | $30,941 | $14.88 |
| 5 | Professional | $30,712 | $14.77 |
The average call center coordinator salary has risen by $5,191 over the last ten years. In 2014, the average call center coordinator earned $30,440 annually, but today, they earn $35,631 a year. That works out to a 11% change in pay for call center coordinators over the last decade.
Compare call center coordinator salaries for cities or states with the national average over time.
Compare call center coordinator salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $35,600 | $17.13 | +3.1% |
| 2025 | $34,500 | $16.59 | +2.8% |
| 2024 | $33,600 | $16.14 | +2.5% |
| 2023 | $32,700 | $15.72 | +1.8% |
| 2022 | $32,100 | $15.44 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| 1-800 Contacts | General Call Center Application | Draper, UT | 06/29/2025 | $25,044 |
| Adecco Us, Inc. | Call Center Other | Fort Worth, TX | 06/21/2025 | $39,653 |
| Abbott Laboratories Employees Credit Union | Call Center MSR | Gurnee, IL | 06/16/2025 | $37,483 |
| Nice Enterprise | Automotive BDC/Call Center | Sioux Falls, SD | 06/12/2025 | $33,392 |
| Abbott Laboratories Employees Credit Union | Call Center MSR | Gurnee, IL | 06/12/2025 | $37,483 |
| Summa Western Reserve Hospital | Patient Registration, Call Center | Akron, OH | 06/11/2025 | $36,022 |
| Randstad North America, Inc. | Customercrae/Call Center Support | Oak Ridge, TN | 06/10/2025 | $29,844 |
| Global Channel Management | Call Center | Wilsonville, OR | 06/10/2025 | $29,218 |
| Automobile Club of Southern California | Call Center Scheduling Coordinator | Costa Mesa, CA | 05/27/2025 | $50,902 |
| Searhc | Call Center Coordinator-Intermittent | Juneau, AK | 05/27/2025 | $52,175 |
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