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Call center operator salary
Average call center operator salary
$14.91
Call Center Operator Salary Insights
As of October 2025, the average salary for a call center operator in the United States is approximately $31,022 per year or $15 per hour. Salaries can vary significantly depending on various factors, including geographical location, years of experience, and the specific industry. For instance, operators in metropolitan areas typically earn more due to higher living costs and demand.
Salary by State
Some states offer higher salaries for call center operators. For example, positions in California and New York often pay above the national average. Operators in lower-cost states may see salaries on the lower end of the spectrum, impacting overall earning potential.
Industries and Job Roles
Call center operators find roles in diverse industries, including customer service, healthcare, and technical support. The highest paying opportunities often arise within technical support and specialized customer service roles, where operators may earn salaries exceeding $40,000 annually.
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Where can a Call Center Operator earn more?
Average call center operator salary by state
The highest-paying states for call center operators are New York, Vermont, and Maine. The lowest average call center operator salary states are Georgia, Florida, and Mississippi.
- State view
- County view
Highest paying states for call center operators
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Maine | $41,252 | $19.83 |
| 2 | Massachusetts | $40,865 | $19.65 |
| 3 | Rhode Island | $40,499 | $19.47 |
| 4 | Wyoming | $36,221 | $17.41 |
| 5 | Minnesota | $39,304 | $18.90 |
| 6 | West Virginia | $33,883 | $16.29 |
| 7 | New Hampshire | $41,139 | $19.78 |
| 8 | Pennsylvania | $36,190 | $17.40 |
| 9 | Vermont | $41,408 | $19.91 |
| 10 | Alaska | $35,535 | $17.08 |
| 11 | Idaho | $35,368 | $17.00 |
| 12 | New York | $41,919 | $20.15 |
| 13 | Connecticut | $39,965 | $19.21 |
| 14 | Kentucky | $32,463 | $15.61 |
| 15 | Nevada | $35,690 | $17.16 |
| 16 | South Dakota | $30,379 | $14.61 |
| 17 | Delaware | $36,723 | $17.66 |
| 18 | California | $39,575 | $19.03 |
| 19 | Washington | $38,841 | $18.67 |
| 20 | Montana | $30,978 | $14.89 |
| 21 | New Jersey | $34,239 | $16.46 |
| 22 | Kansas | $30,559 | $14.69 |
| 23 | Michigan | $32,518 | $15.63 |
| 24 | Illinois | $32,464 | $15.61 |
| 25 | Ohio | $30,610 | $14.72 |
| 26 | Iowa | $29,660 | $14.26 |
| 27 | Maryland | $31,687 | $15.23 |
| 28 | Nebraska | $29,520 | $14.19 |
| 29 | Colorado | $33,319 | $16.02 |
| 30 | Alabama | $30,413 | $14.62 |
| 31 | Wisconsin | $31,832 | $15.30 |
| 32 | North Dakota | $28,459 | $13.68 |
| 33 | District of Columbia | $35,323 | $16.98 |
| 34 | Arkansas | $30,031 | $14.44 |
| 35 | New Mexico | $29,428 | $14.15 |
| 36 | Hawaii | $31,708 | $15.24 |
| 37 | Indiana | $29,079 | $13.98 |
| 38 | Arizona | $28,645 | $13.77 |
| 39 | Oregon | $32,147 | $15.46 |
| 40 | Missouri | $29,035 | $13.96 |
| 41 | Tennessee | $28,127 | $13.52 |
| 42 | Virginia | $28,523 | $13.71 |
| 43 | Texas | $28,493 | $13.70 |
| 44 | Mississippi | $26,066 | $12.53 |
| 45 | Utah | $28,050 | $13.49 |
| 46 | Georgia | $28,015 | $13.47 |
| 47 | Louisiana | $28,132 | $13.53 |
| 48 | Oklahoma | $24,894 | $11.97 |
| 49 | South Carolina | $25,864 | $12.43 |
| 50 | Florida | $26,155 | $12.57 |
| 51 | North Carolina | $25,424 | $12.22 |
Highest paying cities for call center operators
The highest-paying cities for call center operators are Vacaville, CA, Boston, MA, and Stamford, CT.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Vacaville, CA | $41,997 | $20.19 |
| 2 | Boston, MA | $40,939 | $19.68 |
| 3 | Stamford, CT | $39,549 | $19.01 |
| 4 | Minneapolis, MN | $39,237 | $18.86 |
| 5 | Seattle, WA | $39,145 | $18.82 |
| 6 | Casper, WY | $36,198 | $17.40 |
| 7 | Las Vegas, NV | $35,433 | $17.04 |
| 8 | Washington, DC | $35,331 | $16.99 |
| 9 | Saginaw, MI | $33,373 | $16.04 |
| 10 | Schaumburg, IL | $32,631 | $15.69 |
| 11 | Cleveland, OH | $31,832 | $15.30 |
| 12 | Columbia, MD | $31,699 | $15.24 |
| 13 | Tuscaloosa, AL | $30,409 | $14.62 |
| 14 | Iowa City, IA | $29,635 | $14.25 |
| 15 | Midland, TX | $29,018 | $13.95 |
| 16 | Columbus, IN | $28,692 | $13.79 |
| 17 | Phoenix, AZ | $28,612 | $13.76 |
| 18 | Monroe, LA | $28,084 | $13.50 |
| 19 | Savannah, GA | $27,952 | $13.44 |
| 20 | Lehi, UT | $27,948 | $13.44 |
Call center operator salary details
A call center operator's salary ranges from $22,000 a year at the 10th percentile to $42,000 at the 90th percentile.
What is a call center operator's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $42,000 | $3,500 | $20 |
| 75th Percentile | $36,000 | $3,000 | $17 |
| Average | $31,022 | $2,585 | $15 |
| 25th Percentile | $26,000 | $2,167 | $13 |
| 10th Percentile | $22,000 | $1,833 | $11 |
Highest paying call center operator jobs
The highest paying types of call center operators are operator, agent, and customer representative.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Agent | $37,864 | $3,155 | $18.20 | 184,325 |
| Order Entry Clerk | $34,147 | $2,846 | $16.42 | 101,541 |
| Customer Service Representative | $32,260 | $2,688 | $15.51 | 209,515 |
| Representative | $36,023 | $3,002 | $17.32 | 252,761 |
| Customer Care Agent | $31,774 | $2,648 | $15.28 | 268,932 |
| Customer Representative | $37,351 | $3,113 | $17.96 | 220,778 |
Top companies hiring call center operators now:
Which companies pay call center operators the most?
Call center operator salaries at Brigham and Women's Hospital and Rivian are the highest-paying according to our most recent salary estimates. In addition, the average call center operator salary at companies like Nation Pizza and Abbott are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Brigham and Women's Hospital | $48,431 | $23.28 |
| 2 | Rivian | $38,913 | $18.71 |
| 3 | Nation Pizza | $37,594 | $18.07 |
| 4 | Abbott | $36,457 | $17.53 |
| 5 | Kettering Health Network | $36,418 | $17.51 |
| 6 | Palomar Health | $36,137 | $17.37 |
| 7 | Health First | $35,888 | $17.25 |
| 8 | Spectrum | $34,538 | $16.60 |
| 9 | Axis Community Health | $34,058 | $16.37 |
| 10 | Health Alliance | $34,010 | $16.35 |
| 11 | Alstom | $33,661 | $16.18 |
| 12 | Steinberg Diagnostic Medical Imaging | $33,332 | $16.02 |
| 13 | TPI | $33,007 | $15.87 |
| 14 | Kaiser Permanente | $32,965 | $15.85 |
| 15 | US Oncology Holdings Inc | $32,887 | $15.81 |
| 16 | Auberge Resorts Collection | $32,459 | $15.61 |
| 17 | Swedish Hospital | $32,457 | $15.60 |
| 18 | Great West Casualty Company | $32,183 | $15.47 |
| 19 | Allina Health | $32,109 | $15.44 |
| 20 | LifePoint Health | $31,870 | $15.32 |
Wage gap by gender, race and education
Call Center Operator salary by industry
The average call center operator salary varies across industries:
- The average call center operator salary in the media industry is $33,331, the highest of any industry.
- The average call center operator salary in the finance industry is $32,564.
- Call center operators in the government industry earn an average salary of $26,848, the lowest of any industry.
Highest paying industries for call center operators
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Media | $33,331 | $16.02 |
| 2 | Telecommunication | $32,564 | $15.66 |
| 3 | Health Care | $32,142 | $15.45 |
| 4 | Non Profits | $31,195 | $15.00 |
| 5 | Finance | $31,039 | $14.92 |
| 6 | Professional | $29,174 | $14.03 |
| 7 | Government | $26,848 | $12.91 |
High paying call center operator jobs
Call center operator salary trends
The average call center operator salary has risen by $6,030 over the last ten years. In 2014, the average call center operator earned $24,991 annually, but today, they earn $31,022 a year. That works out to a 12% change in pay for call center operators over the last decade.
Compare call center operator salaries for cities or states with the national average over time.
Average call center operator salary over time
Compare call center operator salaries for individual cities or states with the national average.
Call center operator salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $31,000 | $14.91 | +2.6% |
| 2024 | $30,200 | $14.53 | +3.9% |
| 2023 | $29,000 | $13.96 | +2.4% |
| 2022 | $28,300 | $13.62 | +2.3% |
| 2021 | $27,700 | $13.30 | +2.1% |
Recently added call center operator salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Aramark Corp | Call Center Operator-Uchicago Medicine-CCD Hyde Park Patient SVC | Chicago, IL | 06/20/2025 | $35,479 |
| Alert Alarm Hawaii | Call Center Operator | Urban Honolulu, HI | 06/19/2025 | $37,566 |
| Aecom | Onsite Transportation Monitoring Operator/Call Center | Fairfax, VA | 06/10/2025 | $56,349 |
| Global Channel Management, Inc. | French/English Call Center | Sands Point, NY | 06/10/2025 | $36,523 |
| Partnered Staffing | Receptionist Call Center Operators | Cincinnati, OH | 06/10/2025 | $28,696 |
| Global Channel Management | Call Center | Webster, NY | 06/10/2025 | $25,044 |
| ASM Global | Operations Staff-Wildwoods Convention Center | Wildwood, NJ | 06/07/2025 | $33,517 |
| Compass Group USA Inc. | Call Center Operator | Warrensville Heights, OH | 06/05/2025 | $35,479 |
| Sun Life Health | Call Center Operator | Casa Grande, AZ | 06/05/2025 | $30,262 |
| Aecom | Onsite Transportation Monitoring Operator/Call Center | Fairfax, VA | 05/28/2025 | $56,349 |
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