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Collection agent salary
Average collection agent salary
$15.72
Average Collection Agent Salary
The average salary for a Collection Agent is approximately $32,689 per year, translating to about $16 per hour. The salary can vary significantly based on factors such as location, experience, and the specific sector of employment. Entry-level positions may start around $27,000 annually, while experienced agents can earn upwards of $45,000 in high-demand states.
Where Can Collection Agents Earn More?
Collection Agents often find higher salaries in states like California, New York, and Texas. These states typically have a higher cost of living, which is reflected in the salary scale. In addition, certain industries, such as finance and healthcare, offer competitive compensation packages for collection professionals.
Salary by Experience Level
As Collection Agents gain experience, their salaries can increase significantly. Agents with less than two years of experience may earn around $30,000, while those with five years or more can see salaries rise to $40,000 or higher. Continuous training and specialization can further enhance earning potential.
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Where can a Collection Agent earn more?
Collection agent salaries by experience level
Collection agent salary estimates from across the web
Average collection agent salary by state
The average collection agent salary in New Jersey, Virginia, and Maryland are the highest in the U.S. The lowest average collection agent salary states are Arkansas, Nebraska, and Kansas.
- State view
- County view
Highest paying states for collection agents
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Pennsylvania | $40,541 | $19.49 |
| 2 | Massachusetts | $45,457 | $21.85 |
| 3 | Rhode Island | $40,879 | $19.65 |
| 4 | New York | $45,778 | $22.01 |
| 5 | New Jersey | $50,730 | $24.39 |
| 6 | Vermont | $35,751 | $17.19 |
| 7 | Maryland | $48,911 | $23.51 |
| 8 | Arizona | $34,040 | $16.37 |
| 9 | New Hampshire | $36,452 | $17.52 |
| 10 | District of Columbia | $54,411 | $26.16 |
| 11 | Virginia | $48,939 | $23.53 |
| 12 | Delaware | $37,729 | $18.14 |
| 13 | Ohio | $33,053 | $15.89 |
| 14 | Michigan | $33,241 | $15.98 |
| 15 | Wisconsin | $35,346 | $16.99 |
| 16 | Connecticut | $43,373 | $20.85 |
| 17 | California | $40,744 | $19.59 |
| 18 | Mississippi | $33,190 | $15.96 |
| 19 | Missouri | $31,906 | $15.34 |
| 20 | Georgia | $34,302 | $16.49 |
| 21 | Alabama | $31,827 | $15.30 |
| 22 | Maine | $33,370 | $16.04 |
| 23 | Tennessee | $30,551 | $14.69 |
| 24 | South Carolina | $31,650 | $15.22 |
| 25 | Idaho | $31,812 | $15.29 |
| 26 | Nevada | $29,911 | $14.38 |
| 27 | North Dakota | $30,450 | $14.64 |
| 28 | Texas | $30,722 | $14.77 |
| 29 | Illinois | $31,933 | $15.35 |
| 30 | Montana | $29,189 | $14.03 |
| 31 | Minnesota | $31,860 | $15.32 |
| 32 | Washington | $32,671 | $15.71 |
| 33 | Indiana | $30,250 | $14.54 |
| 34 | Wyoming | $28,328 | $13.62 |
| 35 | Oregon | $28,672 | $13.78 |
| 36 | Florida | $30,336 | $14.58 |
| 37 | Alaska | $33,459 | $16.09 |
| 38 | North Carolina | $31,425 | $15.11 |
| 39 | West Virginia | $30,354 | $14.59 |
| 40 | Hawaii | $33,524 | $16.12 |
| 41 | Louisiana | $28,097 | $13.51 |
| 42 | Arkansas | $27,114 | $13.04 |
| 43 | Kentucky | $30,306 | $14.57 |
| 44 | Nebraska | $26,610 | $12.79 |
| 45 | Colorado | $28,126 | $13.52 |
| 46 | Utah | $25,218 | $12.12 |
| 47 | Iowa | $28,686 | $13.79 |
| 48 | New Mexico | $27,373 | $13.16 |
| 49 | Oklahoma | $25,673 | $12.34 |
| 50 | Kansas | $26,324 | $12.66 |
| 51 | South Dakota | $23,370 | $11.24 |
Highest paying cities for collection agents
The highest-paying cities for collection agents are Livingston, NJ, Baltimore, MD, and Philadelphia, PA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Livingston, NJ | $50,641 | $24.35 |
| 2 | Baltimore, MD | $49,411 | $23.76 |
| 3 | Philadelphia, PA | $41,444 | $19.93 |
| 4 | Wilmington, DE | $37,924 | $18.23 |
| 5 | Alpharetta, GA | $34,224 | $16.45 |
| 6 | Tempe, AZ | $34,041 | $16.37 |
| 7 | Vancouver, WA | $33,061 | $15.89 |
| 8 | Myrtle Beach, SC | $32,380 | $15.57 |
| 9 | Coon Rapids, MN | $31,915 | $15.34 |
| 10 | McAllen, TX | $31,695 | $15.24 |
| 11 | Greensboro, NC | $31,687 | $15.23 |
| 12 | Knoxville, TN | $31,378 | $15.09 |
| 13 | Jacksonville, FL | $30,608 | $14.72 |
| 14 | Pueblo, CO | $28,325 | $13.62 |
| 15 | New Orleans, LA | $28,264 | $13.59 |
| 16 | Saint George, UT | $26,462 | $12.72 |
| 17 | Sioux Falls, SD | $23,499 | $11.30 |
Collection agent salary details
A collection agent's salary ranges from $22,000 a year at the 10th percentile to $48,000 at the 90th percentile.
What is a collection agent's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $48,000 | $4,000 | $23 |
| 75th Percentile | $40,000 | $3,333 | $19 |
| Average | $32,689 | $2,724 | $16 |
| 25th Percentile | $26,000 | $2,167 | $13 |
| 10th Percentile | $22,000 | $1,833 | $11 |
Highest paying collection agent jobs
The highest paying types of collection agents are senior collector, collection team lead, and credit and collections analyst.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Account Representative | $36,977 | $3,081 | $17.78 | 183,446 |
| Accounts Receivable Analyst | $43,692 | $3,641 | $21.01 | 26,558 |
| Agent | $37,864 | $3,155 | $18.20 | 184,325 |
| Debt Collector | $33,865 | $2,822 | $16.28 | 23,385 |
| Collections, Customer Service | $32,870 | $2,739 | $15.80 | 161,544 |
| Collections/Accounts Receivable | $38,949 | $3,246 | $18.73 | 30,523 |
Top companies hiring collection agents now:
Which companies pay collection agents the most?
Collection agent salaries at JM Family Enterprises and PosiGen are the highest-paying according to our most recent salary estimates. In addition, the average collection agent salary at companies like Southwest Credit Systems and Conn's are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | JM Family Enterprises | $35,361 | $17.00 |
| 2 | PosiGen | $35,353 | $17.00 |
| 3 | Southwest Credit Systems | $35,265 | $16.95 |
| 4 | Conn's | $34,478 | $16.58 |
| 5 | Southern Glazer's | $34,452 | $16.56 |
| 6 | CarMax | $34,438 | $16.56 |
| 7 | Capital Vacations | $34,314 | $16.50 |
| 8 | Diversified Adjustment Svc Inc | $34,088 | $16.39 |
| 9 | First Horizon Bank | $33,767 | $16.23 |
| 10 | Radius | $33,450 | $16.08 |
| 11 | LAZ Parking | $33,239 | $15.98 |
| 12 | Randstad North America, Inc. | $33,222 | $15.97 |
| 13 | Rpc | $32,834 | $15.79 |
| 14 | Nordstrom | $32,568 | $15.66 |
| 15 | Jolly Roofing | $31,827 | $15.30 |
| 16 | Robert Half | $31,591 | $15.19 |
| 17 | Kelly Services | $31,306 | $15.05 |
| 18 | CTG | $31,297 | $15.05 |
| 19 | ManpowerGroup | $31,188 | $14.99 |
| 20 | City of Boulder | $30,498 | $14.66 |
Wage gap by gender, race and education
Collection Agent salary by industry
The average collection agent salary varies across industries:
- The average collection agent salary in the finance industry is $38,280, the highest of any industry.
- The average collection agent salary in the finance industry is $30,228.
- Collection agents in the professional industry earn an average salary of $28,376, the lowest of any industry.
Highest paying industries for collection agents
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $38,280 | $18.40 |
| 2 | Retail | $30,228 | $14.53 |
| 3 | Technology | $28,835 | $13.86 |
| 4 | Professional | $28,376 | $13.64 |
High paying collection agent jobs
Collection agent salary trends
The average collection agent salary has risen by $5,302 over the last ten years. In 2014, the average collection agent earned $27,387 annually, but today, they earn $32,689 a year. That works out to a 8% change in pay for collection agents over the last decade.
Compare collection agent salaries for cities or states with the national average over time.
Average collection agent salary over time
Compare collection agent salaries for individual cities or states with the national average.
Collection agent salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $32,700 | $15.72 | +2.9% |
| 2024 | $31,700 | $15.26 | +2.6% |
| 2023 | $30,900 | $14.86 | +1.9% |
| 2022 | $30,300 | $14.57 | -0.1% |
| 2021 | $30,300 | $14.58 | +2.6% |
Recently added collection agent salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Get It-Finance | Collections Agent-Remote | WFH | Tempe, AZ | 06/29/2025 | $40,000 |
| Radius Global Solutions LLC | 3Rd Party Collections Agent | Lenexa, KS | 06/29/2025 | $25,044 |
| Adecco Us, Inc. | Collections Agent | Winterville, NC | 06/28/2025 | $31,305 |
| Cenlar FSB | Collections Agent (Mortgage Servicing) | Tempe, AZ | 06/24/2025 | $41,740 |
| Posigen | Collections Agent | New Orleans, LA | 06/21/2025 | $39,653 |
| CBE Companies | Collections Agent TN .2025 | Clarksville, TN | 06/20/2025 | $29,218 |
| Life Protect 24 7 Inc. | Collections Agent | Norfolk, VA | 06/19/2025 | $16,200 |
| Life Protect 24/7, Inc. | Collections Agent | Norfolk, VA | 06/16/2025 | $16,200 |
| Us Sequium Asset Solutions | Collections Agents-Multi-Housing Division | Atlanta, GA | 06/15/2025 | $35,479 |
| Summit Athletic Club | Billing/Collections Agent | Saint George, UT | 06/13/2025 | $36,523 |
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