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Customer account representative salary
Average customer account representative salary
$36,138
Understanding the Customer Account Representative Salary
A Customer Account Representative plays a crucial role in managing customer relationships, addressing inquiries, and resolving issues. As of October 2025, the average annual salary for this position is $36,138, translating to about $17 per hour. Compensation can vary significantly depending on factors such as geographic location, years of experience, and the specific industry.
Salary by Experience Level
Entry-level representatives typically start with lower salaries, while those with several years of experience can earn upwards of $50,000 or more in senior positions. Companies often offer additional benefits, which can enhance overall compensation.
Top-Paying States
States like California, New York, and Texas generally offer higher salaries due to the cost of living and demand for customer service roles. For instance, representatives in these states can expect salaries that exceed the national average. To maximize your earning potential, consider relocating to a region with a stronger job market for customer account representatives.
Job Opportunities
Various industries, including finance, healthcare, and retail, require skilled customer account representatives. Job seekers should focus on tailoring their skills to meet specific industry needs, enhancing their chances of securing higher-paying positions.
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Where can a Customer Account Representative earn more?
Customer account representative salaries by experience level
Customer account representative salary estimates from across the web
Average customer account representative salary by state
The highest-paying states for customer account representatives are Alaska, California, and Washington. The lowest average customer account representative salary states are Oklahoma, Georgia, and Louisiana.
- State view
- County view
Highest paying states for customer account representatives
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Wyoming | $40,638 | $19.54 |
| 2 | Montana | $39,848 | $19.16 |
| 3 | Minnesota | $40,942 | $19.68 |
| 4 | Ohio | $40,287 | $19.37 |
| 5 | North Dakota | $38,347 | $18.44 |
| 6 | Maine | $38,161 | $18.35 |
| 7 | Washington | $43,364 | $20.85 |
| 8 | Alaska | $53,172 | $25.56 |
| 9 | Iowa | $36,501 | $17.55 |
| 10 | California | $47,068 | $22.63 |
| 11 | New Hampshire | $38,700 | $18.61 |
| 12 | Vermont | $40,387 | $19.42 |
| 13 | Massachusetts | $41,985 | $20.19 |
| 14 | Texas | $36,231 | $17.42 |
| 15 | Oregon | $41,007 | $19.71 |
| 16 | Connecticut | $38,804 | $18.66 |
| 17 | Maryland | $40,701 | $19.57 |
| 18 | Colorado | $40,531 | $19.49 |
| 19 | Wisconsin | $36,023 | $17.32 |
| 20 | Idaho | $36,796 | $17.69 |
| 21 | Arizona | $35,068 | $16.86 |
| 22 | New York | $39,787 | $19.13 |
| 23 | Pennsylvania | $36,440 | $17.52 |
| 24 | Indiana | $34,478 | $16.58 |
| 25 | New Mexico | $35,240 | $16.94 |
| 26 | Illinois | $37,277 | $17.92 |
| 27 | Michigan | $34,515 | $16.59 |
| 28 | Kentucky | $32,549 | $15.65 |
| 29 | Tennessee | $32,646 | $15.70 |
| 30 | North Carolina | $33,985 | $16.34 |
| 31 | Arkansas | $34,460 | $16.57 |
| 32 | Rhode Island | $35,311 | $16.98 |
| 33 | Delaware | $35,269 | $16.96 |
| 34 | Virginia | $35,638 | $17.13 |
| 35 | South Dakota | $31,660 | $15.22 |
| 36 | Nevada | $33,080 | $15.90 |
| 37 | District of Columbia | $37,836 | $18.19 |
| 38 | Missouri | $33,015 | $15.87 |
| 39 | Florida | $32,423 | $15.59 |
| 40 | Kansas | $32,242 | $15.50 |
| 41 | Hawaii | $36,551 | $17.57 |
| 42 | West Virginia | $29,186 | $14.03 |
| 43 | Nebraska | $32,734 | $15.74 |
| 44 | Mississippi | $29,861 | $14.36 |
| 45 | South Carolina | $31,296 | $15.05 |
| 46 | New Jersey | $34,512 | $16.59 |
| 47 | Utah | $32,848 | $15.79 |
| 48 | Oklahoma | $30,776 | $14.80 |
| 49 | Louisiana | $29,934 | $14.39 |
| 50 | Georgia | $30,242 | $14.54 |
| 51 | Alabama | $27,196 | $13.07 |
Highest paying cities for customer account representatives
The highest-paying cities for customer account representatives are San Ramon, CA, Chicopee, MA, and Minneapolis, MN.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Ramon, CA | $47,695 | $22.93 |
| 2 | Chicopee, MA | $41,808 | $20.10 |
| 3 | Minneapolis, MN | $40,949 | $19.69 |
| 4 | Akron, OH | $40,842 | $19.64 |
| 5 | Baltimore, MD | $40,839 | $19.63 |
| 6 | Denver, CO | $40,496 | $19.47 |
| 7 | Buffalo, NY | $40,260 | $19.36 |
| 8 | Elgin, IL | $37,456 | $18.01 |
| 9 | Bethlehem, PA | $36,974 | $17.78 |
| 10 | Sioux City, IA | $36,702 | $17.65 |
| 11 | Oshkosh, WI | $36,525 | $17.56 |
| 12 | San Antonio, TX | $36,521 | $17.56 |
| 13 | Phoenix, AZ | $35,199 | $16.92 |
| 14 | Grand Rapids, MI | $34,522 | $16.60 |
| 15 | Indianapolis, IN | $34,263 | $16.47 |
| 16 | Asheville, NC | $34,047 | $16.37 |
| 17 | Las Vegas, NV | $33,030 | $15.88 |
| 18 | West Valley City, UT | $32,787 | $15.76 |
| 19 | Omaha, NE | $32,765 | $15.75 |
| 20 | Bonita Springs, FL | $32,584 | $15.67 |
Customer account representative salary details
A customer account representative's salary ranges from $27,000 a year at the 10th percentile to $46,000 at the 90th percentile.
What is a customer account representative's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $46,000 | $3,833 | $22 |
| 75th Percentile | $41,000 | $3,417 | $20 |
| Average | $36,138 | $3,012 | $17 |
| 25th Percentile | $31,000 | $2,583 | $15 |
| 10th Percentile | $27,000 | $2,250 | $13 |
Highest paying customer account representative jobs
The highest paying types of customer account representatives are customer care consultant, business representative, and national account representative.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Care Consultant | $58,929 | $4,911 | $28.33 | 176,015 |
| Customer Service Consultant | $37,471 | $3,123 | $18.02 | 225,026 |
| Customer Care Professional | $34,566 | $2,881 | $16.62 | 279,249 |
| Customer Agent | $31,834 | $2,653 | $15.30 | 211,832 |
| Business Representative | $51,604 | $4,300 | $24.81 | 197,264 |
| Phone Representative | $42,827 | $3,569 | $20.59 | 222,650 |
Top companies hiring customer account representatives now:
Which companies pay customer account representatives the most?
Customer account representative salaries at Dairy Farmers of America and Johnson Controls are the highest-paying according to our most recent salary estimates. In addition, the average customer account representative salary at companies like South Tahoe Public Utility District and BD are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Dairy Farmers of America | $46,560 | $22.38 |
| 2 | Johnson Controls | $44,188 | $21.24 |
| 3 | South Tahoe Public Utility District | $43,075 | $20.71 |
| 4 | BD | $42,964 | $20.66 |
| 5 | Schreiber Foods | $42,395 | $20.38 |
| 6 | Owens Corning | $41,931 | $20.16 |
| 7 | Alere | $41,690 | $20.04 |
| 8 | Siemens | $41,424 | $19.92 |
| 9 | Autodesk | $41,382 | $19.90 |
| 10 | Cutting Edge Capital | $41,265 | $19.84 |
| 11 | PepsiCo | $41,176 | $19.80 |
| 12 | Astronics | $40,945 | $19.69 |
| 13 | Belcan | $40,917 | $19.67 |
| 14 | Dominion Energy | $40,858 | $19.64 |
| 15 | EDiS | $40,644 | $19.54 |
| 16 | Analog Devices | $40,509 | $19.48 |
| 17 | Microsoft | $40,320 | $19.38 |
| 18 | CyberCoders | $40,263 | $19.36 |
| 19 | National Beverage | $40,000 | $19.23 |
| 20 | General Mills | $39,934 | $19.20 |
Wage gap by gender, race and education
Customer Account Representative salary by industry
The average customer account representative salary varies across industries:
- The average customer account representative salary in the finance industry is $37,482, the highest of any industry.
- The average customer account representative salary in the finance industry is $36,737.
- Customer account representatives in the telecommunication industry earn an average salary of $34,069, the lowest of any industry.
Highest paying industries for customer account representatives
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Finance | $37,482 | $18.02 |
| 2 | Technology | $36,737 | $17.66 |
| 3 | Media | $36,648 | $17.62 |
| 4 | Automotive | $36,365 | $17.48 |
| 5 | Manufacturing | $35,656 | $17.14 |
| 6 | Telecommunication | $34,069 | $16.38 |
High paying customer account representative jobs
Customer account representative salary trends
The average customer account representative salary has risen by $5,265 over the last ten years. In 2014, the average customer account representative earned $30,873 annually, but today, they earn $36,138 a year. That works out to a 11% change in pay for customer account representatives over the last decade.
Compare customer account representative salaries for cities or states with the national average over time.
Average customer account representative salary over time
Compare customer account representative salaries for individual cities or states with the national average.
Customer account representative salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $36,100 | $17.37 | +3.1% |
| 2024 | $35,000 | $16.83 | +2.8% |
| 2023 | $34,000 | $16.37 | +2.5% |
| 2022 | $33,200 | $15.95 | +1.8% |
| 2021 | $32,600 | $15.66 | +1.8% |
Recently added customer account representative salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| City of Salina, Ks | Customer Account Representative | Salina, KS | 06/28/2025 | $37,232 |
| Chemsolv, Inc. | Customer Account Specialist | Roanoke, VA | 06/28/2025 | $41,740 |
| Captura Hall | Customer Account Representative | Miami, FL | 06/28/2025 | $57,000 |
| Rent-A-Center Inc. | Customer Account Representative | Saint Cloud, MN | 06/27/2025 | $30,157 |
| Rent-A-Center Inc. | Customer Account Representative | Hartford, CT | 06/27/2025 | $34,686 |
| Rent-A-Center Inc. | Customer Account Representative | Vancouver, WA | 06/27/2025 | $34,769 |
| TRC Talent Solutions | Customer Account Specialist | Charlotte, NC | 06/27/2025 | $63,000 |
| Rent-A-Center Inc. | Customer Account Representative | Lafayette, LA | 06/26/2025 | $27,152 |
| Tropicana Products, Inc. | Customer Account Specialist | Chicago, IL | 06/26/2025 | $60,000 |
| Aston Carter | Customer Account Specialist | Orangeburg, NY | 06/26/2025 | $37,566 |
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