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The average customer assistant salary in the U.S. stands at around $31,331 per year or $15.06 per hour as of October 2025. Salaries can fluctuate significantly based on factors such as location, experience, and industry. For instance, customer assistants in states like California and New York tend to earn higher wages compared to their counterparts in less populated regions.
Entry-level customer assistants typically earn closer to the lower end of the pay scale, while those with several years of experience can command significantly higher salaries. Understanding these dynamics can help job seekers make informed decisions about their career paths.
To maximize earnings, consider positions in high-demand industries such as technology or finance, where customer assistants are essential for maintaining client relationships. Additionally, exploring opportunities in metropolitan areas often yields higher salaries due to increased demand and cost of living adjustments.
For those interested in pursuing a career as a customer assistant, exploring salary data by state and experience level is crucial. This information not only guides salary negotiations but also helps in selecting job opportunities that align with career goals.
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The average customer assistant salary in Connecticut, Massachusetts, and California are the highest in the U.S. The lowest average customer assistant salary states are Oklahoma, New Mexico, and Louisiana.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Connecticut | $35,761 | $17.19 |
| 2 | Vermont | $31,653 | $15.22 |
| 3 | Rhode Island | $33,761 | $16.23 |
| 4 | Massachusetts | $34,079 | $16.38 |
| 5 | Wyoming | $29,534 | $14.20 |
| 6 | Arizona | $30,135 | $14.49 |
| 7 | Michigan | $29,508 | $14.19 |
| 8 | Illinois | $30,292 | $14.56 |
| 9 | Colorado | $32,186 | $15.47 |
| 10 | New Hampshire | $31,046 | $14.93 |
| 11 | Pennsylvania | $30,038 | $14.44 |
| 12 | Ohio | $29,448 | $14.16 |
| 13 | Indiana | $29,340 | $14.11 |
| 14 | Iowa | $28,343 | $13.63 |
| 15 | Minnesota | $29,964 | $14.41 |
| 16 | Montana | $28,962 | $13.92 |
| 17 | Nebraska | $28,950 | $13.92 |
| 18 | Delaware | $29,902 | $14.38 |
| 19 | Utah | $29,931 | $14.39 |
| 20 | District of Columbia | $35,938 | $17.28 |
| 21 | Tennessee | $28,607 | $13.75 |
| 22 | Washington | $31,774 | $15.28 |
| 23 | New Jersey | $31,746 | $15.26 |
| 24 | New York | $32,208 | $15.48 |
| 25 | California | $33,959 | $16.33 |
| 26 | Texas | $29,341 | $14.11 |
| 27 | Wisconsin | $28,406 | $13.66 |
| 28 | Oregon | $30,899 | $14.86 |
| 29 | Maryland | $30,598 | $14.71 |
| 30 | Alaska | $30,300 | $14.57 |
| 31 | Maine | $27,627 | $13.28 |
| 32 | Georgia | $28,208 | $13.56 |
| 33 | Alabama | $27,701 | $13.32 |
| 34 | North Dakota | $28,953 | $13.92 |
| 35 | Hawaii | $32,315 | $15.54 |
| 36 | Kansas | $26,660 | $12.82 |
| 37 | Nevada | $28,249 | $13.58 |
| 38 | Florida | $27,423 | $13.18 |
| 39 | South Dakota | $27,828 | $13.38 |
| 40 | Missouri | $26,682 | $12.83 |
| 41 | South Carolina | $26,998 | $12.98 |
| 42 | West Virginia | $26,599 | $12.79 |
| 43 | Idaho | $25,861 | $12.43 |
| 44 | Kentucky | $23,451 | $11.27 |
| 45 | North Carolina | $25,970 | $12.49 |
| 46 | Louisiana | $25,126 | $12.08 |
| 47 | Virginia | $27,329 | $13.14 |
| 48 | Oklahoma | $25,852 | $12.43 |
| 49 | New Mexico | $25,426 | $12.22 |
| 50 | Mississippi | $20,899 | $10.05 |
| 51 | Arkansas | $23,445 | $11.27 |
The highest-paying cities for customer assistants are Washington, DC, Brockton, MA, and Los Angeles, CA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $35,962 | $17.29 |
| 2 | Brockton, MA | $34,140 | $16.41 |
| 3 | Los Angeles, CA | $33,770 | $16.24 |
| 4 | Newburgh, NY | $32,424 | $15.59 |
| 5 | Kahului, HI | $32,263 | $15.51 |
| 6 | Castle Rock, CO | $32,218 | $15.49 |
| 7 | Newark, NJ | $31,809 | $15.29 |
| 8 | Columbia, MD | $30,613 | $14.72 |
| 9 | Glendale, AZ | $30,195 | $14.52 |
| 10 | Philadelphia, PA | $30,163 | $14.50 |
| 11 | Minneapolis, MN | $29,976 | $14.41 |
| 12 | Draper, UT | $29,926 | $14.39 |
| 13 | Cleveland, OH | $29,916 | $14.38 |
| 14 | Flint, MI | $29,678 | $14.27 |
| 15 | San Antonio, TX | $29,482 | $14.17 |
| 16 | Indianapolis, IN | $29,272 | $14.07 |
| 17 | Bismarck, ND | $28,821 | $13.86 |
| 18 | Reno, NV | $28,754 | $13.82 |
| 19 | Atlanta, GA | $28,272 | $13.59 |
| 20 | Miami, FL | $27,254 | $13.10 |
Customer Assistants are the most in-demand in these five cities:
A customer assistant's salary ranges from $25,000 a year at the 10th percentile to $38,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $38,000 | $3,167 | $18 |
| 75th Percentile | $34,000 | $2,833 | $16 |
| Average | $31,331 | $2,611 | $15 |
| 25th Percentile | $28,000 | $2,333 | $13 |
| 10th Percentile | $25,000 | $2,083 | $12 |
The highest paying types of customer assistants are customer care consultant, customer liaison, and customer service senior associate.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Lead Customer Service Representative | $36,097 | $3,008 | $17.35 | 192,052 |
| Customer Service Leader | $33,791 | $2,816 | $16.25 | 301,338 |
| Customer Care Consultant | $58,929 | $4,911 | $28.33 | 176,015 |
| Customer Advisor | $32,515 | $2,710 | $15.63 | 217,369 |
| Customer Liaison | $58,459 | $4,872 | $28.11 | 181,470 |
| Customer Agent | $31,834 | $2,653 | $15.30 | 211,832 |
Top companies hiring customer assistants now:
Customer assistant salaries at University of California, Berkeley and The RealReal are the highest-paying according to our most recent salary estimates. In addition, the average customer assistant salary at companies like Lubrizol and Beacon Hill Staffing Group are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | University of California-Berkeley | $46,518 | $22.36 |
| 2 | The RealReal | $44,848 | $21.56 |
| 3 | Lubrizol | $42,425 | $20.40 |
| 4 | Beacon Hill Staffing Group | $40,866 | $19.65 |
| 5 | Con Edison | $40,696 | $19.57 |
| 6 | Southwest Gas Holdings, Inc. | $40,596 | $19.52 |
| 7 | CarMax | $37,424 | $17.99 |
| 8 | Sunworks | $36,840 | $17.71 |
| 9 | Northwell Health | $36,035 | $17.32 |
| 10 | Weld County Government | $35,805 | $17.21 |
| 11 | Discover | $35,093 | $16.87 |
| 12 | Amazon | $34,977 | $16.82 |
| 13 | American Airlines | $34,283 | $16.48 |
| 14 | The Next Level | $34,106 | $16.40 |
| 15 | Kendall-Jackson | $32,799 | $15.77 |
| 16 | Pharmaceutical Product Development | $32,249 | $15.50 |
| 17 | Toyota Financial Svc | $32,123 | $15.44 |
| 18 | Brilliant | $32,091 | $15.43 |
| 19 | Melaleuca:The Wellness | $31,521 | $15.15 |
| 20 | ICONMA | $31,328 | $15.06 |
The average customer assistant salary has risen by $4,565 over the last ten years. In 2014, the average customer assistant earned $26,766 annually, but today, they earn $31,331 a year. That works out to a 11% change in pay for customer assistants over the last decade.
Compare customer assistant salaries for cities or states with the national average over time.
Compare customer assistant salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $31,300 | $15.06 | +3.1% |
| 2025 | $30,400 | $14.59 | +2.8% |
| 2024 | $29,500 | $14.19 | +2.5% |
| 2023 | $28,800 | $13.83 | +1.8% |
| 2022 | $28,200 | $13.58 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Center for Applied Linguistics | Customer Support Assistant | Ione, WA | 06/29/2025 | $38,610 |
| at Leisure Contractor Licensing | *Remote* Customer Experience & Operations Assistant | Kingston, MA | 06/29/2025 | $37,566 |
| Enterprise Rent-A-Car | Evening Customer Assistance Representative-DAL Airport | Dallas, TX | 06/28/2025 | $35,479 |
| Enterprise Rent-A-Car | SR. Customer Assistance Representative | Union City, TN | 06/28/2025 | $37,044 |
| Enterprise Rent-A-Car | SR. Customer Assistance Representative | Moncks Corner, SC | 06/28/2025 | $33,392 |
| Enterprise Mobility | SR. Customer Assistance Representative | Moncks Corner, SC | 06/28/2025 | $33,392 |
| Enterprise Mobility | SR. Customer Assistance Representative | Union City, TN | 06/27/2025 | $37,044 |
| Enterprise | Evening Customer Assistance Representative-DAL Airport | Dallas, TX | 06/27/2025 | $35,479 |
| Bela Brand Bat | Customer Support Assistant | Houston, TX | 06/27/2025 | $45,000 |
| Avis Budget Group | Customer Return Assistant-| Car Rental Perks | On-The-Job Training | PTO | Kailua, HI | 06/26/2025 | $36,523 |
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