Customer Care Representative salary

Q: What state pays Customer Care Representatives the most?

Hawaii pays Customer Care Representatives the most in the United States, with an average salary of $49,418 per year, or $23.76 per hour.

Q: How do I know if I'm being paid fairly as a Customer Care Representative?

You know if you are being paid fairly as a Customer Care Representative if your pay is close to the average pay for the state you live in. For example, if you live in Alaska you should be paid close to $44,773 per year.

Q: What is a good starting salary for a Customer Care Representative?

A good starting salary for a customer care representative is $27,000 in the United States. That puts you in the 10th percentile of annual income for a customer care representative in the U.S., which is about what you would expect if you were new to the field. The average salary for customer care representatives is $32,795, but that normally requires some level of experience to achieve. Furthermore, a good starting salary for a customer care representative can vary by state.

Q: Does customer service make good money?

Yes, customer service jobs make good money, in general. Customer service jobs make about $30,000 annually on average. While this amount is not a lot, it represents entry-level positions.

Q: How much does a customer care professional make?

A customer care professional makes $34,000 annually, on average. The average salary for this position ranges from $27,000 to $43,000. The best way to increase salary is to increase value to the company. Customer care professionals can increase their value by showing leadership and taking on more responsibility within their roles.

Q: How much does customer service make per hour?

Customer service employees make $15.00 per hour, on average. This range is extensive because many roles fall under the blanket term of customer care representative. For example, a person working in this role at a call center typically makes closer to $10 or $11 an hour. Alternatively, a person working for a technology company is more likely to make $20 or more an hour.

Average customer care representative salary

$15.82

$32,912 yearly

Entry-level customer care representative salary

$26,000 yearly salary

Updated January 8, 2025

How much does a customer care representative make?

The average customer care representative salary in the United States is $32,912. Customer care representative salaries typically range between $26,000 and $40,000 yearly. The average hourly rate for customer care representatives is $15.82 per hour.

Customer care representative salary is impacted by location, education, and experience. Customer care representatives earn the highest average salary in Hawaii.

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Customer care representative salary by:

Where can a Customer Care Representative earn more?

Compare salary by location

61k

41k

21k

Ashburn, VA$49,385

Columbus, OH$31,471

Compare salary by company

68k

48k

28k

Philadelphia Corporation for Aging$41,040

Lincoln Holdings LLC$37,723

Customer Care Representative

Customer Care Representative salary estimates from across the web

Based on the latest salary information compiled by Zippia, Salary.com, Glassdoor and Comparably, the average salary for a customer care representative typically falls between $32,912 and $105,640.

zippia

$32,912yearly

glassdoor[1]

$42,405yearly

comparably[2]

$105,640yearly

Salary.com[3]

$43,717yearly

Average customer care representative salary by state

The average customer care representative salary in Hawaii, Alaska, and Washington are the highest in the U.S. The lowest average customer care representative salary states are Arkansas, Georgia, and Louisiana.

State View
County View

Average Salary:

Highest paying states for customer care representatives

Rank	State	Avg. Salary	Hourly Rate
1	Minnesota	$35,534	$17.08
2	Wyoming	$34,976	$16.82
3	Hawaii	$49,418	$23.76
4	Wisconsin	$34,780	$16.72
5	Alaska	$44,773	$21.53
6	Arizona	$34,257	$16.47
7	Illinois	$35,450	$17.04
8	North Dakota	$33,249	$15.99
9	Washington	$40,491	$19.47
10	Missouri	$33,958	$16.33
11	Michigan	$33,072	$15.90
12	Iowa	$32,840	$15.79
13	Oregon	$38,137	$18.34
14	Nevada	$34,404	$16.54
15	Colorado	$35,472	$17.05
16	Idaho	$33,400	$16.06
17	Montana	$32,691	$15.72
18	South Dakota	$32,008	$15.39
19	Nebraska	$32,529	$15.64
20	California	$38,438	$18.48
21	Vermont	$33,219	$15.97
22	Kansas	$31,963	$15.37
23	Tennessee	$30,942	$14.88
24	Utah	$33,157	$15.94
25	Ohio	$31,657	$15.22
26	Massachusetts	$34,756	$16.71
27	Rhode Island	$33,277	$16.00
28	Maine	$31,083	$14.94
29	New Hampshire	$32,284	$15.52
30	New Jersey	$34,659	$16.66
31	District of Columbia	$36,598	$17.60
32	Indiana	$31,755	$15.27
33	New York	$34,452	$16.56
34	Kentucky	$29,954	$14.40
35	Connecticut	$33,368	$16.04
36	Delaware	$31,509	$15.15
37	North Carolina	$30,882	$14.85
38	Pennsylvania	$31,702	$15.24
39	West Virginia	$28,757	$13.83
40	Texas	$31,586	$15.19
41	Alabama	$29,790	$14.32
42	New Mexico	$30,366	$14.60
43	Maryland	$31,821	$15.30
44	Georgia	$29,235	$14.06
45	South Carolina	$29,803	$14.33
46	Louisiana	$28,839	$13.86
47	Mississippi	$26,462	$12.72
48	Arkansas	$29,421	$14.14
49	Virginia	$30,008	$14.43
50	Florida	$29,605	$14.23
51	Oklahoma	$26,851	$12.91

Top customer care representative jobs near you

Highest paying cities for customer care representatives

The highest-paying cities for customer care representatives are Urban Honolulu, HI, Seattle, WA, and Los Angeles, CA.

Rank	City	Avg. Salary	Hourly Rate
1	Urban Honolulu, HI	$49,385	$23.74
2	Seattle, WA	$40,698	$19.57
3	Los Angeles, CA	$38,139	$18.34
4	Chicago, IL	$35,515	$17.07
5	Saint Paul, MN	$35,510	$17.07
6	Englewood, CO	$35,462	$17.05
7	Green Bay, WI	$35,152	$16.90
8	Rochester, NY	$34,924	$16.79
9	Boston, MA	$34,788	$16.73
10	Phoenix, AZ	$34,259	$16.47
11	Las Vegas, NV	$34,238	$16.46
12	Saint Louis, MO	$33,799	$16.25
13	Salt Lake City, UT	$33,132	$15.93
14	Dearborn, MI	$32,994	$15.86
15	Cedar Rapids, IA	$32,940	$15.84
16	Rochester, NH	$32,207	$15.48
17	Philadelphia, PA	$31,686	$15.23
18	Richmond, IN	$31,655	$15.22
19	Austin, TX	$31,625	$15.20
20	Columbus, OH	$31,471	$15.13

Customer Care Representatives are the most in-demand in these five cities:

Customer Care Representative salary details

A customer care representative's salary ranges from $26,000 a year at the 10th percentile to $40,000 at the 90th percentile.

Average Customer Care Representative Salary Graph, Trends, and Summary

What is a customer care representative's salary?

Percentile	Annual Salary	Monthly Salary	Hourly Rate
90th Percentile	$40,000	$3,333	$19
75th Percentile	$36,000	$3,000	$17
Average	$32,912	$2,743	$16
25th Percentile	$29,000	$2,417	$14
10th Percentile	$26,000	$2,167	$13

Highest paying customer care representative jobs

The highest paying types of customer care representatives are customer service expert, client representative, and customer sales representative.

Job Title	Annual Salary	Monthly Salary	Hourly Rate	Job Openings
Customer Relations Coordinator	$37,953	$3,163	$18.25	177,951
Customer Agent	$31,834	$2,653	$15.30	211,832
Customer Service Expert	$99,957	$8,330	$48.06	221,140
Customer Service Agent	$29,598	$2,466	$14.23	219,115
Account Services Representative	$32,467	$2,706	$15.61	319,445
Customer Care Advocate	$33,219	$2,768	$15.97	248,553

Top companies hiring customer care representatives now:

Which companies pay customer care representatives the most?

Customer care representative salaries at Philadelphia Corporation for Aging and Baker Hughes are the highest-paying according to our most recent salary estimates. In addition, the average customer care representative salary at companies like United Natural Foods and City of Austin are highly competitive.

Rank	Company	Average Salary	Hourly Rate
1	Philadelphia Corporation for Aging	$41,040	$19.73
2	Baker Hughes	$40,954	$19.69
3	United Natural Foods	$40,767	$19.60
4	City of Austin	$40,299	$19.37
5	Mérieux NutriSciences	$39,624	$19.05
6	Cognizant	$39,610	$19.04
7	Chumash Casino Resort	$39,418	$18.95
8	Value City Furniture	$39,339	$18.91
9	Tech Allies Solutions	$39,242	$18.87
10	Barclays	$38,711	$18.61
11	Volunteers of America Los Angeles	$38,431	$18.48
12	Mars	$38,356	$18.44
13	Amica Insurance	$38,322	$18.42
14	Constellation Energy Partners	$38,303	$18.41
15	Subaru	$38,181	$18.36
16	University of Michigan	$38,003	$18.27
17	Pacific Office Automation	$37,906	$18.22
18	Richardson Sales Performance	$37,771	$18.16
19	Reliance Steel & Aluminum Co	$37,745	$18.15
20	Lincoln Holdings LLC	$37,723	$18.14

Wage gap by gender, race and education

$35,000$34,600$34,200$33,800$33,400$33,000

MaleFemale

Customer Care Representative salary by industry

The average customer care representative salary varies across industries:

The average customer care representative salary in the automotive industry is $35,440, the highest of any industry.
The average customer care representative salary in the finance industry is $34,681.
Customer care representatives in the professional industry earn an average salary of $30,684, the lowest of any industry.

Highest paying industries for customer care representatives

Rank	Industry	Average Salary	Hourly Rate
1	Automotive	$35,440	$17.04
2	Finance	$34,681	$16.67
3	Health Care	$34,584	$16.63
4	Manufacturing	$34,244	$16.46
5	Technology	$33,631	$16.17
6	Insurance	$33,587	$16.15
7	Retail	$33,417	$16.07
8	Telecommunication	$32,712	$15.73
9	Professional	$30,684	$14.75

High Paying Customer Care Representative Jobs

Customer Care Representative salary trends

The average customer care representative salary has risen by $4,795 over the last ten years. In 2014, the average customer care representative earned $28,117 annually, but today, they earn $32,912 a year. That works out to a 11% change in pay for customer care representatives over the last decade.

Compare customer care representative salaries for cities or states with the national average over time.

Average customer care representative salary over time

Compare customer care representative salaries for individual cities or states with the national average.

Customer Care Representative salary by year

Year	Avg. Salary	Hourly Rate	% Change
2025	$32,900	$15.82	+3.1%
2024	$31,900	$15.33	+2.8%
2023	$31,000	$14.90	+2.5%
2022	$30,200	$14.52	+1.8%
2021	$29,700	$14.26	+1.8%

Recently added customer care representative salaries

Company	Job	Location	Date Added	Salary
Personnel Resources	Customer Care Representative	Midland City, AL	12/17/2024	$27,131
Rydell Chevrolet Buick Gmc	Customer Care Representative	Grand Forks, ND	12/16/2024	$35,479
Work Based at Home	Hay House Remote Customer Care Representative	New York, NY	12/16/2024	$50,000
Rydellautomall	Customer Care Representative	Grand Forks, ND	12/16/2024	$35,479
The Coca-Cola Company	Customer Care Representative	Conde, SD	12/15/2024	$35,479
U-Haul	U-Box Customer Care Representative (CDL)	Ione, CA	12/15/2024	$39,653
Gopher Sport	Customer Care Representative (Hybrid)	Owatonna, MN	12/15/2024	$44,871
Crown Equipment Corporation	Service Customer Care REP	Ontario, CA	12/14/2024	$48,001
Teksystems	Customer Care REP.-Direct	Liberty Lake, WA	12/14/2024	$47,211
Prodware Solutions	Customer Care Representative (Retirement Plans/Transfer Agency Services/Treasury Service)	Fine, NY	12/14/2024	$45,914