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Customer experience manager salary
Average customer experience manager salary
$75,178
Average Customer Experience Manager Salary
The average salary for a Customer Experience Manager is $75,178 annually, which translates to approximately $36 per hour. This figure varies significantly based on factors such as location, industry, and experience level.
How Much Does a Customer Experience Manager Make?
Typically, entry-level positions offer salaries around $55,000, while experienced managers can earn upwards of $100,000. Significant experience and advanced skills in customer relations can lead to higher compensation.
Where Can a Customer Experience Manager Earn More?
States like California, New York, and Texas consistently offer higher salaries for this role. The demand for skilled professionals in these areas highlights the importance of customer experience in driving business success.
Customer Experience Manager Salary Estimates from Across the Web
Several job boards and salary comparison websites provide insights into the varying salaries of Customer Experience Managers. This data can serve as a valuable resource for job seekers assessing their earning potential.
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Where can a Customer Experience Manager earn more?
Customer experience manager salaries by experience level
| Experience level | Avg. salary | Hourly rate |
|---|---|---|
| Entry-level customer experience manager | $54,800 | $26.32 |
| Mid-level customer experience manager | $63,100 | $30.34 |
| Senior-level customer experience manager | $91,500 | $44.00 |
Customer experience manager salary estimates from across the web
Average customer experience manager salary by state
The average customer experience manager salary in Washington, Massachusetts, and California are the highest in the U.S. The lowest average customer experience manager salary states are Georgia, South Carolina, and Louisiana.
- State view
- County view
Highest paying states for customer experience managers
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington | $110,376 | $53.07 |
| 2 | New Hampshire | $101,410 | $48.75 |
| 3 | Rhode Island | $97,871 | $47.05 |
| 4 | Massachusetts | $107,767 | $51.81 |
| 5 | California | $101,520 | $48.81 |
| 6 | Illinois | $93,109 | $44.76 |
| 7 | New Jersey | $97,837 | $47.04 |
| 8 | Wisconsin | $90,390 | $43.46 |
| 9 | Vermont | $92,383 | $44.41 |
| 10 | Minnesota | $91,788 | $44.13 |
| 11 | Michigan | $93,556 | $44.98 |
| 12 | Delaware | $93,517 | $44.96 |
| 13 | North Dakota | $87,885 | $42.25 |
| 14 | District of Columbia | $88,399 | $42.50 |
| 15 | New York | $84,967 | $40.85 |
| 16 | Oregon | $86,078 | $41.38 |
| 17 | Pennsylvania | $84,577 | $40.66 |
| 18 | Maine | $81,347 | $39.11 |
| 19 | Indiana | $86,535 | $41.60 |
| 20 | North Carolina | $76,998 | $37.02 |
| 21 | Virginia | $83,094 | $39.95 |
| 22 | Maryland | $87,442 | $42.04 |
| 23 | Arizona | $75,555 | $36.32 |
| 24 | Connecticut | $78,971 | $37.97 |
| 25 | South Dakota | $85,437 | $41.08 |
| 26 | Iowa | $78,407 | $37.70 |
| 27 | Kansas | $78,000 | $37.50 |
| 28 | Utah | $62,939 | $30.26 |
| 29 | Missouri | $74,566 | $35.85 |
| 30 | Nebraska | $74,764 | $35.94 |
| 31 | Ohio | $66,466 | $31.95 |
| 32 | Colorado | $70,792 | $34.03 |
| 33 | Alaska | $67,175 | $32.30 |
| 34 | Idaho | $71,377 | $34.32 |
| 35 | Montana | $67,631 | $32.51 |
| 36 | Nevada | $63,801 | $30.67 |
| 37 | Wyoming | $66,476 | $31.96 |
| 38 | Texas | $61,314 | $29.48 |
| 39 | Kentucky | $65,171 | $31.33 |
| 40 | West Virginia | $62,907 | $30.24 |
| 41 | Georgia | $50,308 | $24.19 |
| 42 | Arkansas | $54,105 | $26.01 |
| 43 | South Carolina | $49,232 | $23.67 |
| 44 | Hawaii | $55,337 | $26.60 |
| 45 | New Mexico | $58,176 | $27.97 |
| 46 | Florida | $42,326 | $20.35 |
| 47 | Tennessee | $52,512 | $25.25 |
| 48 | Oklahoma | $53,003 | $25.48 |
| 49 | Louisiana | $49,033 | $23.57 |
| 50 | Alabama | $46,500 | $22.36 |
| 51 | Mississippi | $45,218 | $21.74 |
Highest paying cities for customer experience managers
The highest-paying cities for customer experience managers are San Francisco, CA, Seattle, WA, and Boston, MA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $112,129 | $53.91 |
| 2 | Seattle, WA | $111,455 | $53.58 |
| 3 | Boston, MA | $110,172 | $52.97 |
| 4 | Providence, RI | $98,888 | $47.54 |
| 5 | Wilmington, DE | $94,629 | $45.49 |
| 6 | Chicago, IL | $93,904 | $45.15 |
| 7 | Detroit, MI | $93,873 | $45.13 |
| 8 | Saint Paul, MN | $91,953 | $44.21 |
| 9 | Washington, DC | $88,592 | $42.59 |
| 10 | Baltimore, MD | $88,002 | $42.31 |
| 11 | Richmond, IN | $87,303 | $41.97 |
| 12 | Philadelphia, PA | $84,943 | $40.84 |
| 13 | New York, NY | $84,936 | $40.83 |
| 14 | Richmond, VA | $83,258 | $40.03 |
| 15 | Raleigh, NC | $79,781 | $38.36 |
| 16 | Greenwich, CT | $78,222 | $37.61 |
| 17 | Phoenix, AZ | $75,925 | $36.50 |
| 18 | Saint Louis, MO | $75,783 | $36.43 |
| 19 | Denver, CO | $70,886 | $34.08 |
| 20 | Cleveland, OH | $69,180 | $33.26 |
Customer experience manager salary details
A customer experience manager's salary ranges from $41,000 a year at the 10th percentile to $137,000 at the 90th percentile.
What is a customer experience manager's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $137,000 | $11,417 | $66 |
| 75th Percentile | $103,000 | $8,583 | $50 |
| Average | $75,178 | $6,265 | $36 |
| 25th Percentile | $54,000 | $4,500 | $26 |
| 10th Percentile | $41,000 | $3,417 | $20 |
Highest paying customer experience manager jobs
The highest paying types of customer experience managers are customer support manager, support manager, and service office manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Manager | $58,651 | $4,888 | $28.20 | 1,236,194 |
| Service Department Manager | $41,773 | $3,481 | $20.08 | 114,922 |
| Team Manager | $82,017 | $6,835 | $39.43 | 96,615 |
| Desk Manager | $75,140 | $6,262 | $36.13 | 45,871 |
| Support Manager | $90,297 | $7,525 | $43.41 | 172,628 |
| Billing Manager | $77,507 | $6,459 | $37.26 | 38,709 |
Top companies hiring customer experience managers now:
Which companies pay customer experience managers the most?
Customer experience manager salaries at Latham & Watkins and DoorDash are the highest-paying according to our most recent salary estimates. In addition, the average customer experience manager salary at companies like Apple and Zoox are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Latham & Watkins | $191,043 | $91.85 |
| 2 | DoorDash | $158,664 | $76.28 |
| 3 | Apple | $157,946 | $75.94 |
| 4 | Zoox | $154,273 | $74.17 |
| 5 | eBay | $149,629 | $71.94 |
| 6 | Genentech | $148,691 | $71.49 |
| 7 | Amazon | $147,917 | $71.11 |
| 8 | CITGO Petroleum | $145,738 | $70.07 |
| 9 | Accenture | $144,051 | $69.26 |
| 10 | Meta | $143,051 | $68.77 |
| 11 | $142,184 | $68.36 | |
| 12 | The Walt Disney Company | $139,241 | $66.94 |
| 13 | Handy | $134,593 | $64.71 |
| 14 | F5 | $133,968 | $64.41 |
| 15 | Pwc | $133,060 | $63.97 |
| 16 | Brookfield Properties | $131,477 | $63.21 |
| 17 | Salesforce | $131,183 | $63.07 |
| 18 | Qualtrics | $131,183 | $63.07 |
| 19 | CVS Health | $130,993 | $62.98 |
| 20 | Uber Technologies | $130,654 | $62.81 |
Wage gap by gender, race and education
Customer experience manager salary trends
The average customer experience manager salary has risen by $12,399 over the last ten years. In 2014, the average customer experience manager earned $62,779 annually, but today, they earn $75,178 a year. That works out to a 8% change in pay for customer experience managers over the last decade.
Compare customer experience manager salaries for cities or states with the national average over time.
Average customer experience manager salary over time
Compare customer experience manager salaries for individual cities or states with the national average.
Customer experience manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $75,200 | $36.14 | +3.1% |
| 2025 | $72,800 | $35.01 | +1.4% |
| 2024 | $71,800 | $34.51 | +1.3% |
| 2023 | $70,800 | $34.05 | +1.3% |
| 2022 | $69,900 | $33.60 | +3.1% |
Recently added customer experience manager salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Five Below, Inc. | Customer Experience Manager | Ranson, WV | 06/30/2025 | $31,305 |
| Year Up | Manager, Program-Customer Experience Career Pathway | Day, NY | 06/30/2025 | $60,000 |
| Huntington | Customer Experience Banker-Minneapolis, MN (Spanish Bilingual Preferred) | Minneapolis, MN | 06/29/2025 | $45,914 |
| Nutanix | Technical Customer Experience Manager | Phoenix, AZ | 06/29/2025 | $128,000 |
| Nutanix | Technical Customer Experience Manager-Sled/Healthcare | Washington, DC | 06/29/2025 | $124,480 |
| Home Depot u | Customer Experience Manager | New York, NY | 06/29/2025 | $50,000 |
| The TJX Companies, Inc. | Customer Experience Coor | Santa Fe, NM | 06/29/2025 | $32,557 |
| Fanatics | Customer Experience Manager | Jersey City, NJ | 06/29/2025 | $107,000 |
| Napleton Automotive Group | Customer Experience Manager | Westmont, IL | 06/29/2025 | $45,000 |
| Industrious | Member Experience Manager | Scottsdale, AZ | 06/29/2025 | $70,000 |
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