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As of October 2025, the average salary for a Customer Leader stands at $114,201 annually. This figure reflects a growing demand for professionals who excel in managing customer relationships and improving service quality. Salaries can vary significantly based on factors such as experience, location, and the specific industry.
Entry-level positions typically start lower, while seasoned Customer Leaders can command higher compensation, showcasing the value of experience in this field.
Customer Leaders in states like California and New York often enjoy higher salaries due to the concentration of large companies and competitive markets. Major cities such as San Francisco and New York City also offer lucrative opportunities.
With a focus on customer satisfaction and loyalty, pursuing a career as a Customer Leader can lead to rewarding opportunities. Understanding salary trends and regional differences can help aspiring professionals make informed decisions about their career paths.
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The highest-paying states for customer leaders are California, New Jersey, and Arizona. The lowest average customer leader salary states are Nebraska, Maine, and Kansas.
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Arizona | $131,125 | $63.04 |
| 2 | New Jersey | $133,185 | $64.03 |
| 3 | New Hampshire | $120,062 | $57.72 |
| 4 | Washington | $130,211 | $62.60 |
| 5 | Massachusetts | $126,819 | $60.97 |
| 6 | Oregon | $123,111 | $59.19 |
| 7 | Rhode Island | $119,663 | $57.53 |
| 8 | Vermont | $114,188 | $54.90 |
| 9 | Michigan | $119,619 | $57.51 |
| 10 | Utah | $117,904 | $56.68 |
| 11 | Alaska | $122,710 | $59.00 |
| 12 | California | $141,035 | $67.81 |
| 13 | District of Columbia | $137,484 | $66.10 |
| 14 | Ohio | $112,922 | $54.29 |
| 15 | Pennsylvania | $108,832 | $52.32 |
| 16 | North Carolina | $116,782 | $56.15 |
| 17 | Texas | $118,987 | $57.21 |
| 18 | Florida | $110,225 | $52.99 |
| 19 | Connecticut | $113,677 | $54.65 |
| 20 | Louisiana | $105,223 | $50.59 |
| 21 | South Carolina | $113,745 | $54.69 |
| 22 | Delaware | $108,922 | $52.37 |
| 23 | Maryland | $122,122 | $58.71 |
| 24 | New York | $107,714 | $51.79 |
| 25 | Georgia | $104,172 | $50.08 |
| 26 | Arkansas | $102,527 | $49.29 |
| 27 | Alabama | $99,289 | $47.74 |
| 28 | North Dakota | $97,308 | $46.78 |
| 29 | Montana | $99,208 | $47.70 |
| 30 | Wyoming | $98,196 | $47.21 |
| 31 | Colorado | $105,615 | $50.78 |
| 32 | Missouri | $103,544 | $49.78 |
| 33 | Tennessee | $95,464 | $45.90 |
| 34 | Wisconsin | $93,790 | $45.09 |
| 35 | Iowa | $93,056 | $44.74 |
| 36 | New Mexico | $100,788 | $48.46 |
| 37 | Illinois | $97,740 | $46.99 |
| 38 | Idaho | $97,681 | $46.96 |
| 39 | Maine | $87,305 | $41.97 |
| 40 | Virginia | $104,537 | $50.26 |
| 41 | Indiana | $91,631 | $44.05 |
| 42 | West Virginia | $90,463 | $43.49 |
| 43 | Minnesota | $98,326 | $47.27 |
| 44 | Nevada | $95,563 | $45.94 |
| 45 | Kentucky | $82,257 | $39.55 |
| 46 | Oklahoma | $94,769 | $45.56 |
| 47 | Hawaii | $102,384 | $49.22 |
| 48 | Nebraska | $87,490 | $42.06 |
| 49 | Mississippi | $77,500 | $37.26 |
| 50 | Kansas | $86,813 | $41.74 |
| 51 | South Dakota | $78,701 | $37.84 |
The highest-paying cities for customer leaders are San Francisco, CA, Washington, DC, and Bridgewater, NJ.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | San Francisco, CA | $148,687 | $71.48 |
| 2 | Washington, DC | $138,056 | $66.37 |
| 3 | Bridgewater, NJ | $133,261 | $64.07 |
| 4 | Phoenix, AZ | $131,477 | $63.21 |
| 5 | Seattle, WA | $131,287 | $63.12 |
| 6 | Boston, MA | $127,127 | $61.12 |
| 7 | Annapolis, MD | $122,334 | $58.81 |
| 8 | Portland, OR | $121,086 | $58.21 |
| 9 | Detroit, MI | $120,134 | $57.76 |
| 10 | Austin, TX | $119,573 | $57.49 |
| 11 | Pleasant Grove, UT | $118,728 | $57.08 |
| 12 | Raleigh, NC | $118,042 | $56.75 |
| 13 | Milford, CT | $113,943 | $54.78 |
| 14 | Columbus, OH | $112,925 | $54.29 |
| 15 | Miami, FL | $110,214 | $52.99 |
| 16 | Philadelphia, PA | $109,488 | $52.64 |
| 17 | Wilmington, DE | $109,022 | $52.41 |
| 18 | New York, NY | $108,050 | $51.95 |
| 19 | Denver, CO | $105,191 | $50.57 |
| 20 | Arlington, VA | $105,154 | $50.55 |
A customer leader's salary ranges from $80,000 a year at the 10th percentile to $161,000 at the 90th percentile.

| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $161,000 | $13,417 | $77 |
| 75th Percentile | $137,000 | $11,417 | $66 |
| Average | $114,201 | $9,517 | $55 |
| 25th Percentile | $95,000 | $7,917 | $46 |
| 10th Percentile | $80,000 | $6,667 | $38 |
The highest paying types of customer leaders are leader, team leader, and customer relationship specialist.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Customer Service Representative Manager | $32,048 | $2,671 | $15.41 | 147,039 |
| Lead Customer Service Representative | $36,097 | $3,008 | $17.35 | 192,052 |
| Director, Customer Support Services | $33,902 | $2,825 | $16.30 | 296,739 |
| Customer Care Consultant | $58,929 | $4,911 | $28.33 | 176,015 |
| Customer Service Trainer | $32,452 | $2,704 | $15.60 | 235,862 |
| Leader | $86,964 | $7,247 | $41.81 | 172,293 |
Top companies hiring customer leaders now:
Customer leader salaries at Flexport and Apple are the highest-paying according to our most recent salary estimates. In addition, the average customer leader salary at companies like Amazon and Palo Alto Networks are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Flexport | $155,243 | $74.64 |
| 2 | Apple | $148,973 | $71.62 |
| 3 | Amazon | $137,304 | $66.01 |
| 4 | Palo Alto Networks | $135,435 | $65.11 |
| 5 | TechDigital | $135,084 | $64.94 |
| 6 | Asana | $134,870 | $64.84 |
| 7 | Uber Technologies | $134,268 | $64.55 |
| 8 | Best Buy | $133,851 | $64.35 |
| 9 | $133,240 | $64.06 | |
| 10 | Macy's | $132,164 | $63.54 |
| 11 | Bloomingdale's | $131,928 | $63.43 |
| 12 | Canva | $130,382 | $62.68 |
| 13 | Randstad North America, Inc. | $128,684 | $61.87 |
| 14 | PetSmart | $127,619 | $61.36 |
| 15 | Maersk Line | $127,301 | $61.20 |
| 16 | Boston Consulting Group | $125,747 | $60.46 |
| 17 | TEKsystems | $125,209 | $60.20 |
| 18 | Microsoft | $125,124 | $60.16 |
| 19 | 3M Company | $122,686 | $58.98 |
| 20 | IntegriChain | $121,943 | $58.63 |
The average customer leader salary varies across industries:
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Hospitality | $111,642 | $53.67 |
| 2 | Professional | $110,063 | $52.91 |
| 3 | Technology | $106,752 | $51.32 |
| 4 | Retail | $104,378 | $50.18 |
| 5 | Manufacturing | $103,492 | $49.76 |
The average customer leader salary has risen by $16,638 over the last ten years. In 2014, the average customer leader earned $97,563 annually, but today, they earn $114,201 a year. That works out to a 11% change in pay for customer leaders over the last decade.
Compare customer leader salaries for cities or states with the national average over time.
Compare customer leader salaries for individual cities or states with the national average.
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2026 | $114,000 | $54.90 | +3.1% |
| 2025 | $111,000 | $53.19 | +2.8% |
| 2024 | $108,000 | $51.72 | +2.5% |
| 2023 | $105,000 | $50.40 | +1.8% |
| 2022 | $103,000 | $49.50 | +1.8% |
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Equiniti | Customer Care Lead | Mendota Heights, MN | 06/30/2025 | $39,653 |
| Astellas Pharma | Customer Insights Lead, Life Sciences | San Francisco, CA | 06/29/2025 | $110,000 |
| Freshdesk | Lead-Customer Success | Philadelphia, PA | 06/29/2025 | $102,400 |
| Get It-Executive | Customer Success Lead-Civic Champions-Remote | WFH | Pittsburgh, PA | 06/29/2025 | $95,000 |
| Victoria's Secret | Customer Experience Lead-Tanger Outlet at Mebane | Mebane, NC | 06/28/2025 | $33,914 |
| Victoria's Secret | Customer Experience Lead-Wisconsin AVE | Washington, DC | 06/28/2025 | $43,305 |
| Customer Journey Lead for Linkedin ADS | San Francisco, CA | 06/27/2025 | $175,000 | |
| Victoria's Secret | Customer Experience Lead-Bend Factory Stores | Bend, OR | 06/27/2025 | $32,349 |
| Equiniti | Customer Care Lead | New York, NY | 06/27/2025 | $39,653 |
| Equiniti | Customer Care Lead | Nunez, GA | 06/27/2025 | $39,653 |
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