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Customer relations manager salary
Average customer relations manager salary
$66,782
Understanding Customer Relations Manager Salaries
The Customer Relations Manager role is essential for fostering strong client relationships. As of October 2025, the average salary for this position is $66,782 annually, translating to about $32 per hour. Salaries can vary significantly depending on factors such as geographic location, years of experience, and the industry in which one works.
For instance, Customer Relations Managers in high-demand sectors often see higher compensation. States like California and New York typically offer the highest salaries, reflecting the cost of living and demand for skilled professionals. Moreover, experience plays a crucial role; those with more years in the field can command salaries well above the average.
To maximize earning potential, aspiring managers should seek roles in industries known for higher pay, such as technology and finance. Additionally, continuous professional development and acquiring relevant certifications can enhance job prospects and salary offers.
Career Advancement Opportunities
As a Customer Relations Manager, you not only contribute to a company's success through customer satisfaction but also pave the way for career advancement. By building a strong professional network and staying current with industry trends, you can position yourself for promotions and salary increases.
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Where can a Customer Relations Manager earn more?
Customer relations manager salary estimates from across the web
Average customer relations manager salary by state
The highest-paying states for customer relations managers are Nevada, California, and Massachusetts. The lowest average customer relations manager salary states are Georgia, Alabama, and Oklahoma.
- State view
- County view
Highest paying states for customer relations managers
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | California | $89,307 | $42.94 |
| 2 | Massachusetts | $85,743 | $41.22 |
| 3 | Nevada | $89,769 | $43.16 |
| 4 | Oregon | $77,242 | $37.14 |
| 5 | Delaware | $82,300 | $39.57 |
| 6 | New Hampshire | $82,762 | $39.79 |
| 7 | Arizona | $79,007 | $37.98 |
| 8 | New Jersey | $78,275 | $37.63 |
| 9 | Washington | $76,162 | $36.62 |
| 10 | Vermont | $78,132 | $37.56 |
| 11 | Idaho | $84,388 | $40.57 |
| 12 | Rhode Island | $72,409 | $34.81 |
| 13 | North Dakota | $73,870 | $35.51 |
| 14 | New York | $72,941 | $35.07 |
| 15 | Maryland | $79,860 | $38.39 |
| 16 | Alaska | $76,219 | $36.64 |
| 17 | New Mexico | $76,743 | $36.90 |
| 18 | Connecticut | $70,363 | $33.83 |
| 19 | District of Columbia | $69,271 | $33.30 |
| 20 | Utah | $62,945 | $30.26 |
| 21 | Pennsylvania | $64,021 | $30.78 |
| 22 | South Dakota | $71,189 | $34.23 |
| 23 | Illinois | $63,238 | $30.40 |
| 24 | Iowa | $68,817 | $33.09 |
| 25 | Nebraska | $67,298 | $32.35 |
| 26 | Virginia | $64,010 | $30.77 |
| 27 | Minnesota | $64,599 | $31.06 |
| 28 | Ohio | $61,690 | $29.66 |
| 29 | Kansas | $65,934 | $31.70 |
| 30 | Arkansas | $61,851 | $29.74 |
| 31 | Texas | $58,834 | $28.29 |
| 32 | Wisconsin | $62,909 | $30.24 |
| 33 | North Carolina | $58,829 | $28.28 |
| 34 | Montana | $61,923 | $29.77 |
| 35 | Maine | $60,446 | $29.06 |
| 36 | Missouri | $60,793 | $29.23 |
| 37 | Hawaii | $66,692 | $32.06 |
| 38 | Florida | $56,335 | $27.08 |
| 39 | Colorado | $59,131 | $28.43 |
| 40 | Michigan | $56,650 | $27.24 |
| 41 | Wyoming | $58,826 | $28.28 |
| 42 | Tennessee | $53,388 | $25.67 |
| 43 | Georgia | $51,782 | $24.90 |
| 44 | Indiana | $54,823 | $26.36 |
| 45 | West Virginia | $54,331 | $26.12 |
| 46 | Kentucky | $52,667 | $25.32 |
| 47 | Alabama | $48,075 | $23.11 |
| 48 | South Carolina | $44,600 | $21.44 |
| 49 | Louisiana | $46,754 | $22.48 |
| 50 | Oklahoma | $48,006 | $23.08 |
| 51 | Mississippi | $45,293 | $21.78 |
Highest paying cities for customer relations managers
The highest-paying cities for customer relations managers are Pleasanton, CA, Carson City, NV, and Boston, MA.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Pleasanton, CA | $99,877 | $48.02 |
| 2 | Carson City, NV | $94,544 | $45.45 |
| 3 | Boston, MA | $85,900 | $41.30 |
| 4 | Newark, DE | $82,387 | $39.61 |
| 5 | Annapolis, MD | $79,788 | $38.36 |
| 6 | Phoenix, AZ | $79,224 | $38.09 |
| 7 | Albany, NY | $73,707 | $35.44 |
| 8 | Washington, DC | $69,289 | $33.31 |
| 9 | Arlington, VA | $67,417 | $32.41 |
| 10 | Akron, OH | $64,310 | $30.92 |
| 11 | Chicago, IL | $63,814 | $30.68 |
| 12 | Salt Lake City, UT | $62,821 | $30.20 |
| 13 | Greenville, NC | $62,214 | $29.91 |
| 14 | Madison, WI | $62,050 | $29.83 |
| 15 | Austin, TX | $60,119 | $28.90 |
| 16 | Boulder, CO | $59,248 | $28.48 |
| 17 | Miami, FL | $56,674 | $27.25 |
| 18 | Frankfort, KY | $53,274 | $25.61 |
| 19 | Evans, GA | $51,914 | $24.96 |
| 20 | Greenville, SC | $45,102 | $21.68 |
Customer relations manager salary details
A customer relations manager's salary ranges from $42,000 a year at the 10th percentile to $104,000 at the 90th percentile.
What is a customer relations manager's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $104,000 | $8,667 | $50 |
| 75th Percentile | $84,000 | $7,000 | $40 |
| Average | $66,782 | $5,565 | $32 |
| 25th Percentile | $52,000 | $4,333 | $25 |
| 10th Percentile | $42,000 | $3,500 | $20 |
Highest paying customer relations manager jobs
The highest paying types of customer relations managers are director, customer relations, customer support manager, and client relations manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Office Manager | $43,395 | $3,616 | $20.86 | 53,712 |
| Team Manager | $82,017 | $6,835 | $39.43 | 96,615 |
| Desk Manager | $75,140 | $6,262 | $36.13 | 45,871 |
| Account Manager | $68,535 | $5,711 | $32.95 | 152,261 |
| Billing Manager | $77,507 | $6,459 | $37.26 | 38,709 |
| Claims Manager | $73,369 | $6,114 | $35.27 | 30,302 |
Top companies hiring customer relations managers now:
Which companies pay customer relations managers the most?
Customer relations manager salaries at Amazon and Algolia are the highest-paying according to our most recent salary estimates. In addition, the average customer relations manager salary at companies like Southern California Edison and Deloitte are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Amazon | $147,100 | $70.72 |
| 2 | Algolia | $117,716 | $56.59 |
| 3 | Southern California Edison | $83,573 | $40.18 |
| 4 | Deloitte | $82,815 | $39.81 |
| 5 | Yes Virginia | $78,899 | $37.93 |
| 6 | Century Communities | $76,316 | $36.69 |
| 7 | International Baccalaureate | $76,237 | $36.65 |
| 8 | Horizon Services | $74,060 | $35.61 |
| 9 | TAMKO Building Products | $71,230 | $34.25 |
| 10 | AutoNation | $67,961 | $32.67 |
| 11 | Lennar | $67,541 | $32.47 |
| 12 | Cummins | $67,198 | $32.31 |
| 13 | Highmark | $64,666 | $31.09 |
| 14 | Bimbo Bakeries | $63,450 | $30.50 |
| 15 | Koons Ford Lincoln of Annapolis | $63,134 | $30.35 |
| 16 | New York Blood Center | $63,019 | $30.30 |
| 17 | Leggett & Platt | $61,905 | $29.76 |
| 18 | Trane | $61,250 | $29.45 |
| 19 | Financial Freedom | $60,919 | $29.29 |
| 20 | Wilde East Towne Honda | $60,868 | $29.26 |
Wage gap by gender, race and education
Customer Relations Manager salary by industry
The average customer relations manager salary varies across industries:
- The average customer relations manager salary in the automotive industry is $65,724, the highest of any industry.
- The average customer relations manager salary in the finance industry is $62,542.
- Customer relations managers in the retail industry earn an average salary of $51,147, the lowest of any industry.
Highest paying industries for customer relations managers
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Automotive | $65,724 | $31.60 |
| 2 | Finance | $62,542 | $30.07 |
| 3 | Technology | $61,214 | $29.43 |
| 4 | Hospitality | $56,784 | $27.30 |
| 5 | Professional | $55,513 | $26.69 |
| 6 | Manufacturing | $54,935 | $26.41 |
| 7 | Retail | $51,147 | $24.59 |
High paying customer relations manager jobs
Customer relations manager salary trends
The average customer relations manager salary has risen by $15,686 over the last ten years. In 2014, the average customer relations manager earned $51,096 annually, but today, they earn $66,782 a year. That works out to a 14% change in pay for customer relations managers over the last decade.
Compare customer relations manager salaries for cities or states with the national average over time.
Average customer relations manager salary over time
Compare customer relations manager salaries for individual cities or states with the national average.
Customer relations manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $66,800 | $32.11 | +3.9% |
| 2024 | $64,200 | $30.85 | +2.0% |
| 2023 | $62,900 | $30.22 | +3.1% |
| 2022 | $60,900 | $29.30 | +3.6% |
| 2021 | $58,800 | $28.25 | +3.0% |
Recently added customer relations manager salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Acosta, Inc. | Customer Manager | Roanoke, VA | 06/25/2025 | $45,000 |
| Kihomac | Customer Requirements Manager | Colorado Springs, CO | 06/25/2025 | $140,000 |
| Acosta Group | Customer Manager | Roanoke, VA | 06/24/2025 | $45,000 |
| University of Missouri System | Manager of External Relations-External Relations and Constituent Engagement, 38724 | Kansas City, MO | 06/14/2025 | $54,300 |
| Express Systems | Customer Relations Manager | Strongsville, OH | 06/13/2025 | $48,000 |
| Express Systems | Customer Relations Manager | Farmers Branch, TX | 06/13/2025 | $48,000 |
| The University of Oklahoma Human Resources | *Housing Customer Relations Manager | Norman, OK | 06/09/2025 | $45,000 |
| Zendesk | Manager, Customer Advocacy | Madison, WI | 06/07/2025 | $83,000 |
| La28 | Manager, Accommodations Stakeholder Relations | Los Angeles, CA | 05/28/2025 | $85,000 |
| Long Beach Transit | Manager, Customer Relations | Long Beach, CA | 05/25/2025 | $112,934 |
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